#support

1 messages · Page 410 of 1

gloomy sparrow
#

!appeal

marble mantleBOT
#

Hey, @green kraken

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wraith pollen
#

just goes to show they ban so many legit players and unless they already streaming they wont get unbanned kekw

still tangle
#

Fr Rust official servers are like super Corrupt

dapper granite
#

yo i got banned for hacking even tho there was no proof of me hacking. what should i do. i sent a ticket but they approved it and closed

ornate terrace
#

PLEASE COME TO VC SUPPORT CHANNEL

wraith pollen
#

yyup kekw that streamer that deleted is msg for some reason only jjust got unbanned because he streaming imagine if he was just a player. gg

ornate terrace
#

<@&874995535881326632>

gloomy sparrow
ornate terrace
gloomy sparrow
still tangle
ornate terrace
#

what is transatction id ?

noble terrace
noble terrace
marble mantleBOT
west osprey
still tangle
noble terrace
still tangle
#

Cause I just got told my b I’m at school atm

west osprey
still tangle
west osprey
ornate terrace
#

can somebody look support vc ?

still tangle
west osprey
west osprey
ornate terrace
#

my english is not good i purchase eu main accidently i need for eu monday

still tangle
ornate terrace
#

i fill the ticket

elfin gull
#

hello is there any admins i can speak to in dms thanks

lyric basalt
ornate terrace
lyric basalt
ornate terrace
#

thanks

edgy isle
#

!appeal

marble mantleBOT
#

Hey, @edgy isle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain geyser
#

76561199129581433

noble terrace
rain geyser
#

wait why am i banned if i only had the guy in my team but never even ran out with him or did anything. all that i did was invite him to team so he didnt kill me. i really never met the guy.

marble mantleBOT
#

Hey, @crystal solstice

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

We have strict rules for association with cheaters

#

please do not call them out in chat. just submit a ticket @crystal solstice

rain geyser
#

right but i wasn’t even roaming. like i was just at my base. but its alright, there could of been worse like a perm ban hahha

noble terrace
#

nah, first time association is typically temporary. it only becomes a larger issue if you play with cheaters repeatedly

rain geyser
#

okay i got it. i will no longer invite people rather then who i normally play with. gotcha. thank you for the help!

marble mantleBOT
#

Hey, @crystal solstice

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
#

This ^ and @noble terrace already asked you to not call out cheaters in chat and just make a ticket. Please

mental anchor
#

.

#

What cheats? I don't understand

lyric basalt
marble mantleBOT
mental anchor
lyric basalt
mental anchor
still tangle
#

It happens all the time bunny

mental anchor
#

(((

still tangle
#

I’ve seen So many people come through here and get false banned in the past Three days it’s not even funny

near halo
#

@lyric basalt I don't understand what's the difference I also denounced Hacking and you responded that this cannot be reviewed and that the banned is final while now your response to the person above is clear and frank

#

i'm not hacking

lyric basalt
near halo
#

I did not do anything

still tangle
near halo
#

I don't know the reason why you decided that I am a hacker

#

I have never downloaded a hacker app in my entire life

lilac saffron
#

can someone help me

rain arrow
#

I don't know the reason why you decided that I am a hacker
I have never downloaded a hacker app in my entire life, some reason. i sent appeal on website, pls check

polar fulcrum
#

Hello, when I log on to the server, I get kicked with the reason for Hacking, I can't understand what it is, could you help me?

marble mantleBOT
#

Hey, @polar fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar fulcrum
# dim spear !appeal

I have filed an appeal, I have been waiting for more than 5 months, I was answered 1 time and that's it, I can no longer file a complaint, they wrote to me that I was given on US Main. But I have never even logged into this server in my life because when playing I will have a very high ping, I played on 2x vanilla for 3 days, then I did not log in for 1-2 days, I decided to log in and it kicks me, I do not understand why I was blocked?

near halo
#

any admin that can help right now?

upper thunder
#

hi. i have problems with vip. i create a ticket. pls help me

marble mantleBOT
ocean thistle
near halo
#

Ive dm you hai

ocean thistle
ocean thistle
polar fulcrum
ocean thistle
# polar fulcrum Right now?

Yes. You are able to send a message and it will re-open the appeal. However, I'm going to DM you - if that's okay with you.

near halo
#

hai are u able to take over for brech or would it be better to wait for him

ocean thistle
still tangle
dawn locust
#

dude

dawn locust
#

someone just built a ton of metal cubes with a tc hidden somewhere taking the build spot in one of the caves, is that allowed?

#

like, they dont serve a purpose, its just blocks made to take the spot without a reason, its been here since yesterday

ocean thistle
#

Yes it's allowed

#

Perhaps they're trying to reserve the build spot for themselves

still tangle
ocean thistle
dawn locust
#

nah its just here to prevent me from taking it (i raided the guy on this spot and thats probably who built it) but yeah nothing you can do, ill try to rocket it

still tangle
lofty ore
ocean thistle
lofty ore
#

our friend got banned, we all got banned with him and you guys dont want to look at the proof and just ask questions. That isnt looking into anything

ocean thistle
#

I don't know your situation at all

#

Have you filed an appeal?

still tangle
#

We aren’t talking Abt his ban, omg we need to petition for a new admin base

noble terrace
#

Let them work through it

lofty ore
#

im aware, but i saw the messages and it isnt going anywhere

still tangle
#

The proof was presented and still not Gone through

noble terrace
#

Then maybe your friend isn't being forthcoming?

dawn locust
#

well my actual problem is that i cant build on the spot next to it (the spot is empty) even after i put down a tc cause the building privilege area, its too big

lofty ore
#

one of the admins themselves say they dont look at the past, hes been honest and as said, he has proof but the admin hasnt checked out that proof

dawn locust
noble terrace
#

So again, let your friend and the admin talk through it

#

Until then please stay out of support

lofty ore
#

understood

still tangle
onyx vine
#

<@&274971100184576010> i accidently thought my group was playing toria mondays so i bought vip for that but were playing a diffrent server could i possibly get a refund?

noble terrace
#

And again, your video might not show us anything

#

What is clear to you is not necessarily clear to us

still tangle
#

What city are these servers hosted in?

noble terrace
#

US are in Dallas

sour wind
#

when is full wipe

civic pilot
marble mantleBOT
#

Hey, @sour wind

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

brave lance
marble mantleBOT
#

Hey, @sour wind

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.

acoustic hound
#

i was at outpost on 2x and restarted game it showed that i had died to sar and my bag is not at outpost wtf is this

wispy dirge
cinder shard
#

is there anyway to talk to admins in voice channel?

eager marten
#

been waiting awhile for my appeal to

#

!appeal

marble mantleBOT
#

Hey, @eager marten

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

eager marten
#

Bro it makes no sence i got ban yesterday for hacking and it says ban 18 months ago this is dumb

cinder shard
hexed nimbus
#

Appeals take 1 to 3 business days meaning if you made them in the weekend the won’t get a awnser so then today would be the first day of 3 possible days

cinder shard
#

other people are requesting appeals in caht for false bans and getting immediate help.

hexed nimbus
#

And if the are the do if the ain’t the have to wait for the appeal to be looked at by the banning admin

still tangle
#

What did u just say

cinder shard
#

too many false bans smh. Several people have had this issue recently and admins don't care. Admin to admin isn't even on the same page.

ruby seal
hexed nimbus
cinder shard
#

@hexed nimbus yes

hexed nimbus
#

Then just wait for a answer on that

rose saddle
#

just got banned for playing with a hacker even tho me and my friends don't even know where to look for hacks

half lagoon
#

Why do I have constant 9 fps in outpost

normal fern
#

why my frıend get banned

blissful herald
marble mantleBOT
#

Hey, @normal fern

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @blazing lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
lyric basalt
#

Please read rules again and feel free to appeal

#

@blazing lodge

blazing lodge
#

I read

#

can u unban ?????

last edge
marble mantleBOT
#

Hey, @blazing lodge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lunar whale
#

does cheater bases removing when they got banned?

balmy cypress
lunar whale
#

alr ty

blazing lodge
misty scroll
#

If there is no timer, the ban is permanent

blazing lodge
#

permanent ban?????

river hollow
#

Eu vanilla x2 cargo bugged admins fix this pls

analog pumice
#

Can I check how many total hours I have on rustoria servers?

lyric basalt
analog pumice
#

Yes please

lyric basalt
#

Gimme your steamID

analog pumice
#

76561198858216805

atomic stag
#

unban me please

lyric basalt
analog pumice
#

🫡

lyric basalt
#

😎

atomic stag
#

I was blocked again, the reason is hacking. this is most likely because of the vpn

analog pumice
#

Can I get dedicated player?

half lagoon
#

@lyric basalt u kick me out the server for no reason and my body despawned in outpost thx

lyric basalt
lyric basalt
atomic stag
#

where to contact to unlock your account

analog pumice
#

Hmmm am I close on a server? Gotta be with 4400 total

half lagoon
#

Factor authentication error then lost all my loot I grinded for

lyric basalt
analog pumice
#

Ok ok 🫡

#

Just throw it on over, I gotta have some of the most hrs on toria 😏

half lagoon
#

@lyric basalt

atomic stag
lyric basalt
marble mantleBOT
lyric basalt
#

@half lagoon you too so I can take a look

atomic stag
naive ivy
#

how long is a group limit ban?

half lagoon
lyric basalt
atomic stag
half lagoon
#

i just want my loot back

lyric basalt
half lagoon
#

I’m done for the wipe till Thursday

mild nebula
#

hey I was banned and they said that it would be 6 days, its been 11 and im still banned

marble mantleBOT
mild nebula
#

76561199466088378

lyric basalt
mild nebula
#

yes, and they said 6 days

hazy valve
#

does the 10x no BP have Rust+

lyric basalt
buoyant plaza
#

i need an admin, there is someoine auto clicking at vending machine selling fertilizer

#

@lyric basalt

lyric basalt
buoyant plaza
#

how long will it take for them to get banned?

latent nebula
#

help me admin

#

@lyric basalt

#

@lyric basalt

lyric basalt
#

Instead of pinging me tell me what you need 😁

latent nebula
#

There is cheating on the server bro

#

2x vanilla

lyric basalt
marble mantleBOT
#

Hey, @latent nebula

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

latent nebula
#

@lyric basalt look dm

lyric basalt
latent nebula
#

bro It says sign in to your steam account

#

But I can't give my account to anyone

#

can't you help from here?

blissful herald
latent nebula
#

Dude, last time someone said that and my account was stolen.

blissful herald
#
  • if you read, you can always type in chat /ticket and add the players name/steam ID there
#

in-game

latent nebula
#

The guy's name is Japanese. How can I find his ID? 😄

blissful herald
latent nebula
#

I sent the ticket, can you check it? @blissful herald

blissful herald
echo wolf
#

@lyric basalt

#

bro marzy i xxx.hc why was I banned

echo wolf
#

@lyric basalt Bro I recorded all the battles on video

keen dirge
#

@lyric basalt

hearty tundra
#

@lyric basalt

runic wagon
#

@lyric basalt

flat pike
#

<@&274971100184576010>

blissful herald
runic wagon
#

We did come for the talk can u help us we are clan of HC

#

i did lost my two teammates from cheat. we are not cheaters

high plaza
#

Why did you ban them? Do you have evidence to ban them, can you present them to us?

blissful herald
runic wagon
#

i am not

blissful herald
high plaza
#

I see it like you were banned for no reason

hexed nimbus
#

Moral support ToxicLaugh

echo wolf
hexed nimbus
echo wolf
runic wagon
blissful herald
#

as far as I can see

flat pike
#

can u tell us this reason

blissful herald
blissful herald
runic wagon
#

why harwester banned ?

#

reason : dont play xxx.hc again. this is fuckin joke

blissful herald
marble mantleBOT
#

Hey, @runic wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

they can make a ban appela here

runic wagon
#

.

high plaza
#

Can you show us the reason why you got banned?

blissful herald
high plaza
blissful herald
high plaza
#

So if I've been banned before, I'm going to get banned when I play again?

blissful herald
high plaza
#

nope but you said my friend banned before

blissful herald
high plaza
#

Because I see a lack of reason here, he's playing well and the reason he's just getting banned is because he's been banned before, isn't it?

blissful herald
#

anyway, if they want thewy can make a ban appeal, as seems this is going just in circles, so there no point discussing it here anymore

blissful herald
#

whats not to undertsand there...

high plaza
#

I agree with you, we just want to find out on what evidence we are eating the ban

blissful herald
high plaza
#

Okay I won't argue any more have a nice day

blissful herald
high plaza
#

its so bad wipe

naive ivy
#

how long is a group limit ban?

hot tangle
#

looking support

near halo
#

what size are the maps you guys use ?

hot tangle
#

15 moth ago i was killed clan susu on labaratory by submarine torpedes killed him like 30 ppl and get ban

#

@blissful herald hi can you help?

wispy dirge
#

?appeal

marble mantleBOT
#

Hey, @latent wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hot tangle
#

I have already 1 appel i can make 1 more

#

Last admin just closed my ticket maybe this guys friend of this ppl
But i didnt kill him by bullets i just use torpedes

covert cliff
#

need to talk to mr chooky

#

@jagged escarp

knotty marlin
#

cheater 2x Vanilla EU with nickname mike

marble mantleBOT
#

Hey, @knotty marlin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

covert cliff
#

can any admins help?

wispy dirge
covert cliff
#

admins

bright quiver
covert cliff
bright quiver
#

From?

covert cliff
#

chooky

bright quiver
#

Alright you have to wait for her or dm her on discord

covert cliff
#

okay thank u

dire quest
#

hi please help

#

5-6 days ago, I fought with the clan in the military tunnel and killed them, and after 1 hour, I was banned for hacking.

#

<@&274971100184576010>

marble mantleBOT
#

Hey, @dire quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire quest
little plank
#

.

wispy dirge
dire quest
wispy dirge
dire quest
mellow condor
#

@astral pilot

runic wagon
#

servers offline ?

eager bone
#

wtf

gleaming sable
#

eu long server offline?

wispy dirge
vernal coral
#

eu mondays too

eager bone
#

i cant log in

wispy dirge
#

Staff are aware and working on it.

dire quest
eager bone
#

i was in cargo

lyric axle
#

2x eu down

rigid needle
#

Ne kadar hile kullanan varsa anasını götünden sikim

gleaming sable
#

olm fightin ortasında server gitti

eager bone
whole river
#

karda 2 3 klan hile kullanıyor

dire quest
half crag
#

im unable to connect to rustoria us mondays i got timed out @wispy dirge

nocturne cipher
#

@wispy dirgeyo dude what happened with 2x vanilla?

rigid needle
dire quest
#

askeri tünelde 5 10 kişi kestim cheater diye ağladı oçlar hackingden yasaklandım svden banımı açtırmaya çalısıom

rigid needle
#

8 tane lavuk hıleyle raide geldi ban yıyınce götleri zortladı da olan bıze oldu aq böyle işin

dire quest
half crag
#

im unable to connect to rustoria us mondays i got timed out @wispy dirge please man

nocturne cipher
#

i assume all the servers are down?

delicate sonnet
#

what happened to all the servers XD

shy remnant
#

Please be patient, we are aware of the current issue on some EU servers. Our network team is aware of the situation and working on it.

dire quest
#

reddediyorlar hileci diyorlar bana am
k

wispy dirge
#

The network team is working on it at the moment, excersise some chill for a little.

Use this time to go get some water and stretch ❤️

keen dirge
sharp oak
#

How do I understand that the server is offline?

delicate sonnet
#

bro i have water XD

dire quest
keen dirge
#

steam hesabı istediler mi senden yetkililer

rigid needle
shy remnant
marble mantleBOT
#

Hey, @rigid needle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
dire quest
tardy acorn
#

@jagged escarp

keen dirge
#

başka hesabın var mı

dire quest
marble mantleBOT
#

Hey, @dire quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire quest
eager bone
#

i wanna know if i will be still in cargo

rigid needle
# shy remnant !report

After they raid me with cheat they got ban and they took all loot from me. Also my team disbanded because of cheaters. We lost so much loot.

shy remnant
shy remnant
dire quest
stray badger
#

yo im getting this message purely on toria servers is there something at my end i can do to fix it?

shy remnant
shy remnant
patent skiff
near halo
#

растория сервера уебанов

proud axle
#

2x vanilla died?

shy remnant
# dire quest come dm

I saw your DM, and it's the same answer. If your appeal got denied, there is nothing more we can do.

rigid needle
dire quest
shy remnant
shy remnant
acoustic saffron
#

Rustoria X2 vanilla EU IS down or it just me ?

dire quest
shy remnant
acoustic saffron
#

Perfecto

boreal bluff
#

is toria mondays off??

echo garnet
#

how many time it can took?

bitter oar
#

be aware that @shy remnant is hiding information from the admins, he don't want the stuff to know that servers are down (joke)

dire quest
#

Why are you banning good players from the server?
@shy remnant

shy remnant
boreal bluff
nocturne cipher
#

how many time it can took?@shy remnant

shy remnant
gleaming sable
#

Can you let me know when the server is active again?

shy remnant
tepid wraith
#

im only guy on eu long?

dire quest
shy remnant
#

Not the right place.

proud axle
#

tag me, when serv start,pls 🙄

rigid needle
near halo
#

почините уже наконец-то

gleaming sable
#

hile açmasaydın yarram

bitter oar
dire quest
west mica
shy remnant
gleaming sable
#

ok

past solar
#

@shy remnant i know a ban evader , but no one answer to my ticket , is anything to do?

gleaming sable
#

+1

patent skiff
#

just don’t cheat

dire quest
#

no cheating bro

shy remnant
#

Take it to DMs.

plush loom
#

when will eu mondays open

boreal bluff
#

soft

silk pier
#

what is happening with us mondays

acoustic saffron
#

Do u have a ETA about the eu vanilla X2 of when the serveur Come back

tribal wadi
#

Eu 2x is down?

dire quest
#

I'm just a very good player and you're a bad loser

proud axle
shy remnant
#

We have no current ETA on the downtime of some of our EUROPE servers. As said, our network team is working on it as we speak and they are doing their best.

silk pier
#

is us mondays down or is it just me

vernal coral
#

cyka cyka

shy remnant
#

Still not the right place, stop this please.

patent skiff
#

i lowkey thought i got banned cause i couldn’t join any rustoria servers

past solar
#

are u paid as moderator @shy remnant ?

stone oracle
#

hello 2x eu vanilla is down when it's going to be up ?

bitter oar
silk pier
#

@shy remnant is us mondays down

shy remnant
shy remnant
past solar
#

ok , thanks

half crag
#

@shy remnant if it helps EU players cant connect to US Mondays so it isnt the servers what are down

plush loom
silk pier
#

ok ty

dire quest
#

@shy remnant Can't I access any of Rustoria's servers anymore?

eager bone
#

neither eu main

shy remnant
#

!network @half crag

marble mantleBOT
#

Hey, @half crag

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

half crag
#

i got timed out and cannot reconnect im in a discord call so ive got network

silk pier
#

same

past solar
#

Xpiwel , it's sad that we make tickets in game , and we always get the answer after 1 day , and it's the same message as always " We are sorry , but the current reported guy is offline , try to report him to EAC "

shy remnant
tribal wadi
#

Is there going to be rollback?

silk pier
#

so eu players cant connect to us?

pliant dew
#

eu mondays off?

shy remnant
nocturne cipher
#

1 - 2H BRO ASHDSAHDHAJS

shy remnant
hollow trellis
#

all eu servers are down due to maintainance

past solar
#

between 1-2 hours , that's it

maiden cipher
#

I am having this problem how to fix it

bitter oar
#

Ayo, can server devs add something like tinder or hornet to the discord or on servers itself

plush loom
shy remnant
hallow ice
#

@shy remnant I have linked Twitch and followed also with youtube and dont get ingame the points for linking etc. how can it be fixed?

shy remnant
marble mantleBOT
#

Hey, @hallow ice

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

eager bone
#

PLEASE ROLLBACK

shy remnant
#

Alright, last warning. This is a support channel, keep your messages and your intentions for you. Thanks. @bitter oar

hallow ice
timber nymph
plush loom
maiden cipher
timber nymph
#

teşekkür ederim

patent meadow
#

Is the server down for everyone or only some people?

sharp oak
#

How soon will it be possible to go to the server EU Rustoria?

silk pier
#

@shy remnant i did !.network and still cant connect to us any advice?

rugged thistle
#

:d

timber nymph
dire quest
#

@shy remnant Can't I access any of Rustoria's servers anymore?

maiden cipher
tiny wharf
#

shy remnant
silver rune
eager zinc
dire quest
silk pier
#

wassup why cant i connect to us mondays

shy remnant
silk pier
#

thats about eu

dire quest
shy remnant
shy remnant
silk pier
#

i tried network help and still cant connect, got timed out

marble mantleBOT
#

Hey, @silk pier

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

silk pier
#

yeah i said i tried network already and i cant connect

shy remnant
willow apex
shy remnant
marble mantleBOT
#

Hey, @willow apex

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.

silk pier
#

@shy remnant ty

timber nymph
willow apex
#

Thank you very much !❤️

timber nymph
#

When will the server forecast open? @shy remnant

whole river
#

@shy remnant my loot in safe zone, I killed myself is it gonna dissepear?

surreal seal
#

hello, why i can`t connect to rustoria servers?

half crag
#

can i get some hep in network support 5966

wooden dirge
surreal seal
#

@shy remnant why i can`t connect to rustoria servers

hearty badge
#

What to do, writes Disconnect Connection Attempt Failed, does not allow only 2x Vanilla

timber nymph
surreal seal
#

@shy remnant ty vm, i love u

shy remnant
hearty badge
#

That is, the server will not work for an hour+-?

shy remnant
proud axle
#

2x EU start or no?

shy remnant
open halo
#

hello

proud axle
#

Will there be a rollback of the game?

shy remnant
noble wren
#

Thanks for the update, though, saves me staying up

native yew
#

if you see a body coming to ruins with many components don't take anything from me please

covert cliff
#

@shy remnant when will chooky be available

shy remnant
plush loom
#

servers on ??

last edge
#

yes}

native yew
#

yeaah

timid cedar
#

Can I get unmuted from #general i forgot why i was muted must of been a long time ago

vapid oasis
#

@west mica gen fix please i see eu servers back up

vapid oasis
maiden cipher
timber nymph
#

girdim girdim

shy remnant
opal anchor
#

I need to talk to an admin

viral condor
#

got someone on us monday glitched under the map

#

this should 100% be bannable cuz wtf

noble terrace
marble mantleBOT
#

Hey, @viral condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

make a ticket please

delicate fulcrum
#

my names unknown on steam please lookin to my ticket please

viral condor
near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sand terrace
#

Where can I report cheaters?

whole raft
marble mantleBOT
#

Hey, @sand terrace

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

analog pumice
#

!map vote

marble mantleBOT
#

Hey, @analog pumice

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

brisk wasp
#

<@&274971100184576010>

#

every time i join it say take a break

#

what is that

#

<@&274971100184576010> please can any one join the voice chanel

subtle cape
brisk wasp
#

bro are u joking

#

!!!!!!!!!!!!!

noble terrace
marble mantleBOT
noble terrace
brisk wasp
#

1h 30 min banned

noble terrace
#

stop spam connecting

#

you've been spam connecting for a while

#

stop, wait 10-15 minutes and then try again

brisk wasp
#

ok

serene night
#

!ticket

marble mantleBOT
#

Hey, @serene night

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wheat elm
#

i did /authhelp and followed link instruction but server still wont let me use /s in game

bitter oar
#

Dear mods, can I advertise my patreon in the world game chat?

mighty hill
#

I need to talk to an admin, after a crash all our doors where opened and now we are raided

neat pumice
neat pumice
mighty hill
#

Seriously?

mighty hill
#

@neat pumice
I do have another question though, I Followed you guys on twitch and subscribed to youtube. However I dont get the points for them

thorny dune
hot tangle
#

Hi can some help me on voice chat?

balmy cypress
#

Hi, feel welcome to DM me

eager marten
#

is a admin able to delete my ban appeal didnt mean to make on

misty tusk
#

When is wipe? Is it in 2 days on the 1st or the Thursday after that?

marble mantleBOT
#

Hey, @misty tusk

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.

misty tusk
#

Oh ty

bleak quiver
#

Hey, just tried joining the server and it kicks me for "hacking" but im not lol

marble mantleBOT
#

Hey, @bleak quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rapid orbit
dire quest
#

hi please help

cyan cave
#

im waiting for support

blissful herald
marble mantleBOT
cyan cave
#

76561199547635331

torpid forge
#

crashes from the server for a reason chargbacks (2x Vanilla eu)

torpid forge
#

help pls

dire quest
#

?

#

I'm a Turk

#

hahahahahaha xd

marble mantleBOT
#

Hey, @dire quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dire quest
eager marten
#

idk admins think ur cheating

wispy dirge
eager marten
wispy dirge
near halo
#

Any mod why dont I have my vip on mondays anymore?? I baught it yesterday

thorny dune
mighty hill
#

Whats the best way to destroy a stuck heli

bright quiver
royal knoll
#

how i can check what servers i have vip?

eager marten
unique dew
eager marten
#

.

errant monolith
#

~do blueprints on rustoria EU monday wipe with forcewipe?

#

ànyone?

near halo
#

hello, I was banned for nothing, I will ask you to unban

#

lol I just logged into the server

eager marten
#

what was the ban reason if you dont mind me asking

gloomy sparrow
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

eager marten
near halo
#

damn, can I unban in this case?

toxic shard
#

depend when and where the ban happened

near halo
#

the day before yesterday-yesterday

#

rustoria eu main mb

toxic shard
#

If the ban didn't hapened on rustoria then it's 180 days for the first ban, if it hapened on rustoria then it's considered as a hacking ban and therefore permanent

tranquil hatch
#

how many are considering an appeal?

toxic shard
#

each admin is responsible of his own bans

eager marten
#

marc this is for trial admin and not chat mod right

toxic shard
eager marten
mental anchor
#

Why did I buy VIP and link my Steam account, but my nickname in the game is not beige?

spare abyss
#

I need help with something and i cant open a ticket could some staff message me

lyric basalt
spare abyss
#

DM'd u

smoky stag
#

hello i have a mega problem

wispy dirge
smoky stag
#

apparently im banned for hacking but i have no idea why, i never even played us main im eu player

marble mantleBOT
#

Hey, @smoky stag

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy dirge
#

That sort of ban is for all Rustoria servers, not just one server.
Pop in an appeal and the staff will look into the issue 🙂

smoky stag
#

Yes, thank you already made a ticket btw, do you think it will be solved before force? im bringinbg the zerg to eu long

lyric basalt
rugged ridge
#

Theres a blatant cheater at launch on the 10x EU

copper lake
marble mantleBOT
#

Hey, @rugged ridge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rugged ridge
#

Done, i've included his id

errant swift
naive ember
#

Why do signs get removed, they weren’t anything bad

spiral jolt
marble mantleBOT
#

Hey, @spiral jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

hello guys is there soemthing that's blocking me to put doors on tugboats ingame? i can't place them...

#

"You don't have permission to build here"

livid tapir
hexed nimbus
quasi crest
#

1

lucid briar
#

have you guys fixed youtube and twitch yet for the points?

#

hello?

#

alright... well, this was helpful..

shadow lake
#

is there a way to appeal a ban? i was banned about 3 years ago for association but i didn’t know i was playing with a cheater i only had like 50 hours

marble mantleBOT
#

Hey, @shadow lake

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shadow lake
#

thank you

gleaming compass
#

yo
We just got banned for playing with a hacker but he isnt cheating and he got banned for " game ban on account"
But how does that mean we are playing with a hacker?

noble terrace
gleaming compass
gleaming compass
#

!appeal

marble mantleBOT
#

Hey, @gleaming compass

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wheat elm
#

@neat pumice I will do so as soon as I get online today

hasty tide
#

<@&274971100184576010>

#

<@&274971100184576010>

wispy dirge
#

What do ya need @hasty tide ?

bright quiver
timber canopy
#

@cloud silokitty

minor temple
timber canopy
#

hi it says dissconected go discord to l kitty ?

minor temple
marble mantleBOT
hollow ginkgo
#

hello i need support

wispy dirge
hollow ginkgo
#

are you mod

wispy dirge
hexed nimbus
#

He got you there Bull

hollow ginkgo
#

you look like only a dedicated player

timber canopy
wispy dirge
hollow ginkgo
#

need someone like @near halo

wispy dirge
hollow ginkgo
hexed nimbus
#

My name color is nicer

minor temple
timber canopy
#

ok thank you

hollow ginkgo
hexed nimbus
near halo
hollow ginkgo
hexed nimbus
#

Hahaha gl use Google how to place a bag in rust

hollow ginkgo
#

why whould i be banned?

near halo
hollow ginkgo
#

thansk

hasty tide
#

@bright quiver again we got killed by a cheater after snowballing

#

Please check the tickets

white grotto
#

yo what is disconnecting me saying berch

lyric basalt
white grotto
#

tell bro to talk to me then i dmd him

bitter valve
#

can you help me adminn?

#

@lyric basalt

tropic silo
marble mantleBOT
#

Hey, @tropic silo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cloud vector
#

!appeal

marble mantleBOT
#

Hey, @cloud vector

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bitter oar
#

when the global wipe?

brave lance
marble mantleBOT
#

Hey, @bitter oar

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.

waxen steppe
#

Did XXX and bigdome get banned on Rustoria Mondays?

slate topaz
#

Hello!
Why did I get banned for playing with a cheater?
I wasn’t even online with him at the same time and didn’t run with him, you can check. I almost always played only on your servers.
76561198803685748

open crane
#

Reply to the appeal on your website

slate topaz
#

???

open crane
#

HALLO 🤡

vernal frost
#

dcp?

slate topaz
#

not a detailed answer, read my appeal now!

gaunt reef
#

How do i make a ticket

open crane
#

что ты несёшь грушев

slate topaz
#

Объясните, при чем тут я , если я с ним не играл?

#

Пидарас

vernal frost
open crane
slate topaz
#

Да

open crane
#

А может нам ответят на сайте своём на апелляцию и разбанят нас? или они такие же как ты 🤡

vernal frost
#

пальто угмони гормоны

open crane
#

не забудь поплакать и в соплях лечь спать

cold quiver
#

can someone look at my appeal pls

open crane
cold quiver
#

?

bitter valve
#

i need admins

lyric basalt
marble mantleBOT
#

Hey, @gaunt reef

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vernal frost
#

!appeal

marble mantleBOT
#

Hey, @vernal frost

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bitter valve
#

@thin plover look dms please

latent oak
#

I got a serious question could I have one of the admins dm me?

shy remnant
latent oak
# shy remnant You can ask us here 🙂

So my brother is game banned on his account on my computer. And I have an account that I play rust on on the same one. Can I still play rust without getting banned on your servers?

shy remnant
thin plover
shy remnant
latent oak
bitter valve
shy remnant
thin plover
latent oak
#

Build another computer or what

shy remnant
#

I'm sorry if your brother cheated on Rust with your PC, but as I said that could be considered as avoiding a ban

bitter valve
thin plover
bitter valve
#

who is banning me? who admin

thin plover
#

we don't share this information, you can talk to them through the appeal you made

bitter valve
#

okay bro 😦

latent oak
#

But that ain’t my fault do I need to have yall check my computer in order for my account to play on your server

shy remnant
#

That's actually your responsability tho

weak lichen
#

Server lag on US LOW POP. Can you tell if it's just me?

#

4k ping

weak lichen
gaunt reef
#

!ticket

marble mantleBOT
#

Hey, @gaunt reef

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

weak lichen
gaunt reef
#

Yo i just got gamebanned from rust, i found this guy that wanted to make a trade on steam community and i clicked on the link ( it wasnt steam and he pulls accounts from it ) and then i logged in on there and he got access to my account he changed pass and email i inediately contacted steam support and i got my acc back just to find out that he got me gamebanned on rust, i dont know what he was doing but he was probably using cheats or smth, and i just have a question, so i am thinking about making a new steam account and rebuying the game, am i safe to do that or will i get banned again if i do it?

weak lichen
#

LOL

weak lichen
gaunt reef
#

Wdym

weak lichen
#

No one believes you

#

If you buy the game again and play on these servers. That is ban evading. You'll get banned again...

gaunt reef
gaunt reef
weak lichen
#

I'm just going to tell you that the account they banned has a hardware ID. So if you got banned on that account your hardware ID is recorded. If you buy a new version they can check the two and if they match they know it was you hacking.

#

Now, if you were really not hacking you should be fine.

short pumice
#

I was banned maybe 2 or 3 years ago and i was wondering if i coudl speak to an admin and tlak abotu it and see if i can maybe be unbanned as alots changed since then

alpine temple
#

Could i ask you to check the Ticket #7fbab6? I understand that they take a while to be reviewed normally but there is 2 people raging on the server and they have yet to be cerbed.

short pumice
#

just everything me as a person and like just rlly wanna try playign on servs again as i have some ree time

gaunt reef
weak lichen
#

When the other guy was banned his hardware ID was recorded. If you buy a new account on that same PC and try to play again. YES you will be banned again.

whole raft
#

Did you try to appeal anyway, maybe by doing so your question will be actually answered by an Admin @gaunt reef
fyi @weak lichen is not 😉

weak lichen
#

This is true. But the admins aren't here to answer. Just trying to help.

whole raft
#

Thank you kindly

shy remnant
#

Thanks for your feedback but this is a support channel, as this is non support question it does not belong in here. @livid tapir

weak lichen
#

US LOW POP - I'm getting 10k ping on that server alone.

marble mantleBOT
#

Hey, @weak lichen

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

weak lichen
#

It's not just me

turbid steeple
#

hello

#

i got banned for come to discord from hoppel but he is not responding to any of my dms can another admin help me out 😀

remote stone
#

Can any admin help me? <@&274971100184576010>

whole raft
calm herald
#

.

whole raft
#

@remote stone i don't allow MP, please ask here

knotty flint
#

hey hello I need an admin to look at my case because the one who was taking care of mine is abusing his power, and trying to screw me at any cost

thin plover
cold quiver
#

Anabolic Jenx 🥩🍗 why am i banned for no reason

thin plover
knotty flint
#

man I was banned for no reason he is also abusing his power

cold quiver
#

banned for hacking

thin plover
cold quiver
#

76561199581576874

thin plover
thin plover
marble mantleBOT
#

Hey, @cold quiver

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cold quiver
#

i did they refused for no reason

thin plover
cold quiver
#

what just like that for absolutly no reason

thin plover
cold quiver
#

but i dont hack

livid tapir
#

And answered the question the player was posing properly.

shy remnant
tight glacier
#

Hey,

I tried to find out the details of my ban. Asked what suspicious things I did, which led to the conclusion that I was a cheater. I have 140 hours in the game, but it’s not difficult to find out that this is my main Steam account, it’s strange to assume that I played Rust from a fake in order to cheat on the main one...
I don’t know what tools you have, but according to my activity in the last hour before the ban, my activity was limited to continuous deaths.
There are no apparent reasons for suspicion, and I have not received any explanations or dialogue in response to my appeal. It was outright rejected. Is there any consideration for the possibility of a mistake on your part?
Why, in response to an appeal where I politely ask for at least a comment from the one who banned me, I'm just getting a rejection template?

Appeal #9f91c7
76561198202795645

noble terrace
#

The explanation you’re looking for is not going to come as we don’t provide evidence to players who are banned

hollow trail
#

is there a way to add a server pop bot from toria to like my own server? so i dont have to keep switching between servers to see pop?

hollow trail
#

grrrr

iron pike
worn sentinel
#

Всём привет а какая будет карта у EU long

serene hinge
#

how do i purchase vip for zues 5X US, when i go to store i dont see a server option for zues 5x, just 5x no BPs

copper lake
serene hinge
#

oop, i missed that thank you, that is sad to hear

ripe slate
#

!ticket

marble mantleBOT
#

Hey, @ripe slate

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ripe slate
#

!appeal

marble mantleBOT
#

Hey, @ripe slate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bronze grove
#

!report

marble mantleBOT
#

Hey, @bronze grove

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cobalt echo
#

!report

marble mantleBOT
#

Hey, @cobalt echo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

latent shard
#

Are you going to hold tournaments in the near future?

verbal cargo
#

how do I cancel the VIP?

marble mantleBOT
quick zinc
#

где верефицироваться на комбате?

#

how are you registered on the combat team?

ornate lintel
#

How do I prevent the VIP from being renewed again?

marble mantleBOT
scenic trench
#

i got come to discord banned on us mondays

lyric basalt
scenic trench
lyric basalt
subtle cape
scenic trench
subtle cape
subtle cape
ripe slate
#

Hello i was told to discuss with the admin Birch?

misty scroll
ripe slate
near halo
#

How many times does a person playing with a hacker get banned?

balmy cypress
slow breach
#

THE banned has passed 7 days

ocean thistle
marble mantleBOT
slow breach
#

76561199264126166

ocean thistle
crimson mountain
#

I KICK ME FROM THE SERVER EVERY 2 MINUTES RUSTORIA EU MONDAYS

#

WHO SHOULD I CONTACT?

near halo
ocean thistle
#

Well, your appeal is pending on another account

#

Please feel free to send me all your steam profiles in my DMs

#

Thanks!

frosty jolt
#

i can't join message text is "hacking" xD

#

but i'm not cheating someone can help me?

whole raft
marble mantleBOT
#

Hey, @frosty jolt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gaunt reef
#

!ticket

marble mantleBOT
#

Hey, @gaunt reef

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fast moon
#

is forcewipe today or tomorrow

rotund hazel
fast moon
#

teşekkür

blissful prairie
#

its not over i think

brave lance
#

You can view it here https://rustoria.co/maps , keep in mind the results are not final yet as voting ends in 22 hours, meaning the map currently in the lead could change once the voting is done (in 22 hours).

Vote on which map you'd like to see next wipe.

night wind
#

!ticket

marble mantleBOT
#

Hey, @night wind

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

forest grove
#

support

dusky swift
#

hello, you can review my hair removal again since I do not agree with its conclusion and ask you to double-check all the data

echo narwhal
#

EVERYONE GET ON US MONDAYSSSS!!!!!!!!!!

dusky swift
#

!ticket

marble mantleBOT
#

Hey, @dusky swift

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusky swift
#

!appeal

marble mantleBOT
#

Hey, @dusky swift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

warm shard
#

how many hours do i have to play in a server to have the right to vote ?

royal knoll
#

make team ui 16 for long servers allrdy please

stray swan
#

Hi There. I've been banned from your project once again... (this is already the 5th ban). The reasons are constantly different... Before, I was banned by the anti-cheat system because my character model moved very strangely (crooked legs). Last time I got banned for no reason (just said I was banned for cheating), and this time it says I was banned for cheating on the American US server, even though I never logged into it once, as I only play on European servers, and I logged into Rust about two weeks ago. Previously, DALE always helped me with my issues, but as it turns out, he's no longer an admin of the project. https://steamcommunity.com/profiles/76561199166669901/
I've already filed an appeal, but I'm simply tired and don't want to wait for 3-4 days for my application to be reviewed, as this is not an isolated case.(its my 5 ban on this project)

lyric basalt
warm shard
#

how many hours do i have to play in a server to have the right to vote a map ?

stray swan
#

@lyric basalt Thank you, but I don't understand why your anti-cheat system bans me so frequently for various reasons. Are you suggesting I'm somehow special?

lyric basalt
toxic jacinth
#

When global wipe on eu main?

lyric basalt
marble mantleBOT
#

Hey, @toxic jacinth

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.

tender wind
#

<@&874995535881326632> can an admin please help me get unbanned? my steam acc was hacked for 24hr and i got it back through steam last july. Since then i haven't been able to play in any restoria server (says hacks) I have send numerous support request to get unbanned but cause steam login cannot rewind that far without getting error (have logged steam support request the robot just repeat the same shit but can't load) .. please .. i want to play in restoria.

swift creek
#

Hello, i was wondering if does rust content creators and streamers get like a creator role or something for quicker support since im streamer and there is so many people stream sniping me with cheats.. (i have more than 150k followers)

lyric basalt
gloomy sparrow
#

!mapvote

marble mantleBOT
#

Hey, @near halo

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

#

Hey, @near halo

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

gloomy sparrow
#

it does after you have voted

#

what server are you trying to vote for?

#

I also can't vote since I don't play us servers very often, but the map will be released in 21 hours

#

so you will now before wipe

thorny dune
#

The votes are a little close but at the moment map #1 is most voted

#

Map #2

swift creek
dusty saddle
#

what seeds?

#

open rust maps and check off

swift creek
spiral jolt
#

@blissful herald why have I been banned for so long for streamsnipe?

marble mantleBOT
#

Hey, @spiral jolt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
spiral jolt
#

ok thx

thin plover
#

@blissful herald try to dm him

#

He might not be around right now but send him a dm

dusty saddle
#

click on open in rustmaps

#

yes

main mauve
#

!ticket

marble mantleBOT
#

Hey, @main mauve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wispy creek
#

Hello, I was banned from the server. I don't use a cheat and I don't have one. Can you help me?

main mauve
#

/appeal

marble mantleBOT
#

Hey, @main mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @wispy creek

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

main mauve
#

Are there any admins on who can look into my ban appeal and help resolve it quicker?

rotund hazel
dusty saddle
#

They go through the tickets in order. the faster you do the appeal ticket the faster they get to it. @main mauve

main mauve
gleaming compass
#

Yo if my team got banned for "playing with a hacker"
Would a member that the team left 30 mins ish before
Also get banned?

dusty saddle
#

Always possible @gleaming compass

rotund hazel
spiral jolt
north wigeon
#

Hello i was wondering, WHY TF DID I GET MUTED FOR 12 GODDAMN HOURS I DID NOTHING

marble mantleBOT
#

Hey, @north wigeon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west mica
north wigeon
gloomy sparrow
north wigeon
#

BLUD ITS A 12 HOUR MUTE

#

cannot waitt that long
i will get many different siezures

patent skiff
#

what time does the update for force happen

gleaming compass
#

!steamid