#support
1 messages · Page 410 of 1
Hey, @green kraken
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
just goes to show they ban so many legit players and unless they already streaming they wont get unbanned 
Fr Rust official servers are like super Corrupt
yo i got banned for hacking even tho there was no proof of me hacking. what should i do. i sent a ticket but they approved it and closed
Welcome to rust
PLEASE COME TO VC SUPPORT CHANNEL
yyup
that streamer that deleted is msg for some reason only jjust got unbanned because he streaming imagine if he was just a player. gg
<@&874995535881326632>
what do you need help with?
Who?
İ JUST PURCHASE WRONG SERVER VIP
make a ticket in #payment-support
My buddy got banned for “hacking” and streamed 11 hours the day of ban and Zero support for it lmao
what is transatction id ?
Obviously we're not going to unban someone if there is evidence they are cheating. If someone is unbanned, it means there was no evidence to keep them banned. Has zero to do with streaming vs. not streaming.
Your friend has been getting support though
?steamid
Hey, @dapper granite
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
I have been personally dealing with this ban, there was a mistake on our end. Has absolutely nothing to do with the player.
I understand That yes and I thank you for that, But Have u taken a look at any of the footage specifically?
So why say you have gotten zero support when you know that's not the case?
Cause I just got told my b I’m at school atm
No one has sent any footage lol
He didn’t send any?
The one banned for hacking? He has provided me with very little information
can somebody look support vc ?
Can I Dm u the streams?
sure
Is this regarding a payment support ticket?
my english is not good i purchase eu main accidently i need for eu monday
Sent, Thanks for considering
i fill the ticket
hello is there any admins i can speak to in dms thanks
Sure you can DM me
yo you are online why you are not looking payment support
There is a limited amount of people that are able to deal with these types of requests in order to safeguard your information but someone from our payment support team will take a look at your request and respond here as soon as possible. Thank you.
thanks
!appeal
Hey, @edgy isle
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199129581433
Your ban was denied 2 days ago, but you will be unbanned in about 5 days
wait why am i banned if i only had the guy in my team but never even ran out with him or did anything. all that i did was invite him to team so he didnt kill me. i really never met the guy.
Hey, @crystal solstice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
That is still association. You were still benefiting from being in a team with him (i.e., not dying to him among other things)
We have strict rules for association with cheaters
please do not call them out in chat. just submit a ticket @crystal solstice
right but i wasn’t even roaming. like i was just at my base. but its alright, there could of been worse like a perm ban hahha
nah, first time association is typically temporary. it only becomes a larger issue if you play with cheaters repeatedly
okay i got it. i will no longer invite people rather then who i normally play with. gotcha. thank you for the help!
Hey, @crystal solstice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
This ^ and @noble terrace already asked you to not call out cheaters in chat and just make a ticket. Please
!steamid
Hey, @mental anchor
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198081717256
Fixed, you should be able to connect in 10 minutes
Why did this even appear?
It happens all the time bunny
(((
I’ve seen So many people come through here and get false banned in the past Three days it’s not even funny
@lyric basalt I don't understand what's the difference I also denounced Hacking and you responded that this cannot be reviewed and that the banned is final while now your response to the person above is clear and frank
i'm not hacking
I did not do anything
It’s just the state of rust rn it’s messed up
I don't know the reason why you decided that I am a hacker
I have never downloaded a hacker app in my entire life
can someone help me
I don't know the reason why you decided that I am a hacker
I have never downloaded a hacker app in my entire life, some reason. i sent appeal on website, pls check
Will be checked asap
Hello, when I log on to the server, I get kicked with the reason for Hacking, I can't understand what it is, could you help me?
!appeal
Hey, @polar fulcrum
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I have filed an appeal, I have been waiting for more than 5 months, I was answered 1 time and that's it, I can no longer file a complaint, they wrote to me that I was given on US Main. But I have never even logged into this server in my life because when playing I will have a very high ping, I played on 2x vanilla for 3 days, then I did not log in for 1-2 days, I decided to log in and it kicks me, I do not understand why I was blocked?
any admin that can help right now?
hi. i have problems with vip. i create a ticket. pls help me
Hey, @polar fulcrum
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Can you describe what help you need? :)
76561199101035602
I was in contact with brech for a bit but hes at sleep I think so I needed help for a ban
Ive dm you hai
You would need to wait for Berch to respond to you as he would like to have a chat with you. Only he can help resolve your issue. Please be patient while you wait for him to become available.
Hey there, you're able to re-open the appeal.
Right now?
Yes. You are able to send a message and it will re-open the appeal. However, I'm going to DM you - if that's okay with you.
hai are u able to take over for brech or would it be better to wait for him
It would be best to wait for him
That’s funny if u were actually hacking EAC would have banned u by now 5 months later after being banned from an official server EAC still hasn’t banned u And ur still playing rust, this server anti cheat of admins are a joke
dude
Mind your own ban.
someone just built a ton of metal cubes with a tc hidden somewhere taking the build spot in one of the caves, is that allowed?
like, they dont serve a purpose, its just blocks made to take the spot without a reason, its been here since yesterday
Just funny to me if he was really cheating he would be banned 5 months later
That's why it's best to mind your own ban 
nah its just here to prevent me from taking it (i raided the guy on this spot and thats probably who built it) but yeah nothing you can do, ill try to rocket it
Huh that’s not the right response to that I’m not talking Abt anyone’s ban atm just stating info
we are in the same situation, tf you mean mind our ban. This is proof you admins just dont care about the playerbase and dont look into stuff
How are you in the same situation when you don't know the reason of his ban? I'm not going to discuss another player's ban with you. I hope you understand that. I'm handling their situation from our appeal system.
our friend got banned, we all got banned with him and you guys dont want to look at the proof and just ask questions. That isnt looking into anything
We aren’t talking Abt his ban, omg we need to petition for a new admin base
Another admin has been talking to your friend
Let them work through it
im aware, but i saw the messages and it isnt going anywhere
The proof was presented and still not Gone through
Then maybe your friend isn't being forthcoming?
well my actual problem is that i cant build on the spot next to it (the spot is empty) even after i put down a tc cause the building privilege area, its too big
Build somewhere else Simple
one of the admins themselves say they dont look at the past, hes been honest and as said, he has proof but the admin hasnt checked out that proof
you aint an admin shut up
The proof you're talking about might not show us anything though
So again, let your friend and the admin talk through it
Until then please stay out of support
understood
I understand that but it’s clear evidence and the admin is just asking Useless questions Just watch the video of the supposed “cheater” playing the game
<@&274971100184576010> i accidently thought my group was playing toria mondays so i bought vip for that but were playing a diffrent server could i possibly get a refund?
If they're asking questions, then the questions aren't useless
And again, your video might not show us anything
What is clear to you is not necessarily clear to us
What city are these servers hosted in?
US are in Dallas
when is full wipe
!wipe
Hey, @sour wind
To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:
- Server IPs
- Wipe Schedule
- Map Size
- Clan Limit
- Team UI Size
To learn more about the monthly force wipe, type !force.
!force
Hey, @sour wind
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
i was at outpost on 2x and restarted game it showed that i had died to sar and my bag is not at outpost wtf is this
How long were you off the server?
is there anyway to talk to admins in voice channel?
Hey, @eager marten
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Bro it makes no sence i got ban yesterday for hacking and it says ban 18 months ago this is dumb
kind of the same story been 2 days now
Appeals take 1 to 3 business days meaning if you made them in the weekend the won’t get a awnser so then today would be the first day of 3 possible days
other people are requesting appeals in caht for false bans and getting immediate help.
And if the are the do if the ain’t the have to wait for the appeal to be looked at by the banning admin
What did u just say
too many false bans smh. Several people have had this issue recently and admins don't care. Admin to admin isn't even on the same page.
client.connect mon.rustoria.us:28010
Have you made a appeal yet on the website ?
@hexed nimbus yes
Then just wait for a answer on that
just got banned for playing with a hacker even tho me and my friends don't even know where to look for hacks
Why do I have constant 9 fps in outpost
why my frıend get banned
your friends needs to then appeal, you can not appeal for your friend
Hey, @normal fern
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, @blazing lodge
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!rules
Please see all rules for our servers at https://rustoria.co/rules
!appeal
Hey, @blazing lodge
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
does cheater bases removing when they got banned?
we cannot remove bases
alr ty
For how many days i m banned???
When you try to join, it will have a timer if your ban is temporary
If there is no timer, the ban is permanent
for streamsniping???
permanent ban?????
Eu vanilla x2 cargo bugged admins fix this pls
Can I check how many total hours I have on rustoria servers?
I can check for you
Yes please
Gimme your steamID
76561198858216805
unban me please
4400 hours on Rustoria
🫡
😎
I was blocked again, the reason is hacking. this is most likely because of the vpn
Can I get dedicated player?
@lyric basalt u kick me out the server for no reason and my body despawned in outpost thx
For dedicated role you have to have 2000 hours on a single server
What's the disconnect message ?
where to contact to unlock your account
Hmmm am I close on a server? Gotta be with 4400 total
Factor authentication error then lost all my loot I grinded for
You need 380 hours on EU Main to get it
@lyric basalt
can you unban my account?
!steamid
Hey, @atomic stag
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
@half lagoon you too so I can take a look
76561199143558562
how long is a group limit ban?
76561199233612972
You should be able to connect in 10 minutes
Thank you very much! i love u dude
i just want my loot back
We can't give you any loot back
I’m done for the wipe till Thursday
hey I was banned and they said that it would be 6 days, its been 11 and im still banned
!steamid
Hey, @mild nebula
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199466088378
Have you made an appeal ?
yes, and they said 6 days
does the 10x no BP have Rust+
You've been told to contact @noble terrace so please send her private message with your steamid and she will discuss it with you
i need an admin, there is someoine auto clicking at vending machine selling fertilizer
@lyric basalt
hey there, please make sure to F7 this player as we cannot moderate players potentially using an auto-clicker
how long will it take for them to get banned?
Instead of pinging me tell me what you need 😁
!ticket please
Hey, @latent nebula
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@lyric basalt look dm
You will need to sign to make a ticket
bro It says sign in to your steam account
But I can't give my account to anyone
can't you help from here?
your steam information doesn't come to us tough, nobody can see it
Dude, last time someone said that and my account was stolen.
like a Official Rust server will steal your account 
- if you read, you can always type in chat /ticket and add the players name/steam ID there
in-game
The guy's name is Japanese. How can I find his ID? 😄
just type his name in ticket
I sent the ticket, can you check it? @blissful herald
it will be checked
Can you please join https://discord.com/channels/274965952116817920/368790610783764480 ?
ı joıned
@lyric basalt Bro I recorded all the battles on video
@lyric basalt
@lyric basalt
@lyric basalt
<@&274971100184576010>
you ok?
We did come for the talk can u help us we are clan of HC
i did lost my two teammates from cheat. we are not cheaters
Why did you ban them? Do you have evidence to ban them, can you present them to us?
are you banned?
i am not
so...... what help you need then?
I see it like you were banned for no reason
Moral support 
hahaha you are very funny
I know ty GN im off
GN
bc my teammate banned for nothinggg
he was banned for a reason
as far as I can see
can u tell us this reason
I guess it was Ban evasion
feel free to re-read server rules regards Ban evasion here https://rustoria.co/rules/vanilla
Rules and guidelines for Rustoria vanilla servers.
!appeal
Hey, @runic wagon
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
they can make a ban appela here
.
Can you show us the reason why you got banned?
Ban evasion as I said above
whats mean this ım really dont understand
means he was either Banned from our servers before Or he has RUst Game Banned alt accounts
So if I've been banned before, I'm going to get banned when I play again?
are you banned before?
nope but you said my friend banned before
so why would you worry about it then>?
Because I see a lack of reason here, he's playing well and the reason he's just getting banned is because he's been banned before, isn't it?
anyway, if they want thewy can make a ban appeal, as seems this is going just in circles, so there no point discussing it here anymore
yeah, thats called Ban evasion, when you have other accounts Rust game Banned
whats not to undertsand there...
I agree with you, we just want to find out on what evidence we are eating the ban
we do not provide evidence to players, so that thewy do not try again to ban evade and you can ask your Banned friend how many other accounts he has Rust Banned
Okay I won't argue any more have a nice day
have a nice wipe
its so bad wipe
how long is a group limit ban?
looking support
what size are the maps you guys use ?
15 moth ago i was killed clan susu on labaratory by submarine torpedes killed him like 30 ppl and get ban
@blissful herald hi can you help?
?appeal
Hey, @latent wing
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I have already 1 appel i can make 1 more
Last admin just closed my ticket maybe this guys friend of this ppl
But i didnt kill him by bullets i just use torpedes
cheater 2x Vanilla EU with nickname mike
Hey, @knotty marlin
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can any admins help?
What can I help you with champion?
admins
Whats up?
got a message come to discord
From?
chooky
Alright you have to wait for her or dm her on discord
okay thank u
hi please help
5-6 days ago, I fought with the clan in the military tunnel and killed them, and after 1 hour, I was banned for hacking.
I did not use any cheat software steam link: https://steamcommunity.com/profiles/76561198347533105/
<@&274971100184576010>
?appeal
Hey, @dire quest
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
denied
.
If your appeal was denied then that is the final answer from the admin team.
But I'm telling you I don't use cheats
There is a chance that it was only a 7 day ban, try again when it hits the 7 day mark.
Can I open a request again after 7 days?
@astral pilot
servers offline ?
wtf
eu long server offline?
Sure
eu mondays too
i cant log in
Staff are aware and working on it.
okey thanks
i was in cargo
2x eu down
Ne kadar hile kullanan varsa anasını götünden sikim
olm fightin ortasında server gitti
i will still be there?
karda 2 3 klan hile kullanıyor
dostum ben hile kullanmadım ama ban yedim
im unable to connect to rustoria us mondays i got timed out @wispy dirge
@wispy dirgeyo dude what happened with 2x vanilla?
sen dostumun dostusun kardeş sıkıntı yok
askeri tünelde 5 10 kişi kestim cheater diye ağladı oçlar hackingden yasaklandım svden banımı açtırmaya çalısıom
8 tane lavuk hıleyle raide geldi ban yıyınce götleri zortladı da olan bıze oldu aq böyle işin
tanıdığın yetkili varmı banımı nasıl açtırabilirim
im unable to connect to rustoria us mondays i got timed out @wispy dirge please man
i assume all the servers are down?
what happened to all the servers XD
Please be patient, we are aware of the current issue on some EU servers. Our network team is aware of the situation and working on it.
reddediyorlar hileci diyorlar bana am
k
The network team is working on it at the moment, excersise some chill for a little.
Use this time to go get some water and stretch ❤️
kanka önceden ban yiyen carın varmı
How do I understand that the server is offline?
bro i have water XD
hayır yeni girdim svye normal de full stevious takılıom
ok man
steam hesabı istediler mi senden yetkililer
please also fix the cheater issue xd
OMG
!report
Hey, @rigid needle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
evet attım profilimdeki steam hesabımı
@jagged escarp
başka hesabın var mı
5-6 days ago, I fought with the clan in the military tunnel and killed them, and after 1 hour, I was banned for hacking.
I did not use any cheat software steam link: https://steamcommunity.com/profiles/76561198347533105/
!appeal
Hey, @dire quest
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
denied
i wanna know if i will be still in cargo
After they raid me with cheat they got ban and they took all loot from me. Also my team disbanded because of cheaters. We lost so much loot.
Then it's permanent sorry.
Sorry for that, but we do not interfere with the game.
no please man
yo im getting this message purely on toria servers is there something at my end i can do to fix it?
If you appeal has been denied, there is nothing you can do. Sorry
We are aware of the issue as we said. Our network team is on it 🙂
i’m getting that too only on rustoria
come dm
растория сервера уебанов
I'm like that too
2x vanilla died?
I saw your DM, and it's the same answer. If your appeal got denied, there is nothing more we can do.
thanks for interested, can you add me as a friend
Is there any chance of my ban being opened after 1 year?
No, sorry.
cheers boss

Rustoria X2 vanilla EU IS down or it just me ?
😦
It is down, our network team is handling the situation 🙂
other
Perfecto
is toria mondays off??
how many time it can took?
be aware that @shy remnant is hiding information from the admins, he don't want the stuff to know that servers are down (joke)
Why are you banning good players from the server?
@shy remnant
I litteraly said 2 messages above that it was down.
okay mb didnt read anything thx
how many time it can took?@shy remnant
If you got banned and your appeal got denied, I'm sorry but it means what it means. Sorry about that but you gotta find another server.
Can you let me know when the server is active again?
I have no idea, I am sorry. Our team is really working hard on the situation
im only guy on eu long?
Do you not have the authority to review my ban?
Not the right place.
tag me, when serv start,pls 🙄
senın banı açmazlar knk yan hesap bul
почините уже наконец-то
hile açmasaydın yarram
but this is exactly type of support I need
açmadım zaten dostum 2k saatim var niye hile açıyım
Your appeal was already denied. No chance to reappeal.
No and as I already said, if it got denied it's denied, I can't repeat it in another way
ok

@shy remnant i know a ban evader , but no one answer to my ticket , is anything to do?
+1
just don’t cheat
no cheating bro
If you have made a ticket, just wait for the answer, it'll come as fast as we can
Take it to DMs.
when will eu mondays open
soft
what is happening with us mondays
Do u have a ETA about the eu vanilla X2 of when the serveur Come back
Eu 2x is down?
I'm just a very good player and you're a bad loser
yes
We have no current ETA on the downtime of some of our EUROPE servers. As said, our network team is working on it as we speak and they are doing their best.
is us mondays down or is it just me
cyka cyka
Still not the right place, stop this please.
i lowkey thought i got banned cause i couldn’t join any rustoria servers
are u paid as moderator @shy remnant ?
No
can you give us a time
hello 2x eu vanilla is down when it's going to be up ?
Alright I stop. Please report to the network team about my intensions.
@shy remnant is us mondays down
Uh ? My message litteraly says that we can't give an ETA ^^
It is, we are looking into it
ok , thanks
@shy remnant if it helps EU players cant connect to US Mondays so it isnt the servers what are down
sorry about that
ok ty
Let me try that
@shy remnant Can't I access any of Rustoria's servers anymore?
neither eu main
I can connect to US Mondays
!network @half crag
Hey, @half crag
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
i got timed out and cannot reconnect im in a discord call so ive got network
same
Xpiwel , it's sad that we make tickets in game , and we always get the answer after 1 day , and it's the same message as always " We are sorry , but the current reported guy is offline , try to report him to EAC "
Is there going to be rollback?
so eu players cant connect to us?
eu mondays off?
I am EU and I conected to US Mondays with success.
1 - 2H BRO ASHDSAHDHAJS
all eu servers are down due to maintainance
between 1-2 hours , that's it
I am having this problem how to fix it
Ayo, can server devs add something like tinder or hornet to the discord or on servers itself
its too much bro @shy remnant
It's our host, not us unfortunately.
I don't understand
@shy remnant I have linked Twitch and followed also with youtube and dont get ingame the points for linking etc. how can it be fixed?
Our host provider is performing a maintenance on our servers. We have to wait
!link
Hey, @hallow ice
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
PLEASE ROLLBACK
Alright, last warning. This is a support channel, keep your messages and your intentions for you. Thanks. @bitter oar
allready did it 4 times
furkan bende giremiyorum servera çözebildinmi hatayı
I am apologise
sunucu gitti kral
knk 1 - 2 saat bakımdaymış galiba
teşekkür ederim
Is the server down for everyone or only some people?
How soon will it be possible to go to the server EU Rustoria?
@shy remnant i did !.network and still cant connect to us any advice?
:d
tam fight girdim üstümde loot vardı çok sövdüm
@shy remnant Can't I access any of Rustoria's servers anymore?
herkezden önce gir tüm lootları al
ㅗ
As you are banned, no.
restarting server ?
aldın şuan bak
Can this ban be lifted after 5 years?
wassup why cant i connect to us mondays
We have already answered your question like 10 times already. Your ban is PERMANENT.
thats about eu
Can I log in with a new account?
I can connect to US Mondays
Ban evading, you will get ban again, and again, and again.
i tried network help and still cant connect, got timed out
!network
Hey, @silk pier
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
yeah i said i tried network already and i cant connect
Then make a ticket as said in #network-support-old
Will it be global wipe in 3 days?
!force
Hey, @willow apex
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
@shy remnant ty
ne zaman açılırki ingilizcemde yok
Thank you very much !❤️
When will the server forecast open? @shy remnant
@shy remnant my loot in safe zone, I killed myself is it gonna dissepear?
hello, why i can`t connect to rustoria servers?
can i get some hep in network support 5966
I can't be sure, sorry
hello why is server is down?
@shy remnant why i can`t connect to rustoria servers
What to do, writes Disconnect Connection Attempt Failed, does not allow only 2x Vanilla
I'm literally spamming it, please, read #announcements 🙂
My English is not good, I can't understand the rules, can you help me?
@shy remnant ty vm, i love u
Our host performs a maintenance on our EUROPE servers. We have to wait
I am gratefu
That is, the server will not work for an hour+-?
As hoppel said, it might take around 1-2h
2x EU start or no?
hello
Will there be a rollback of the game?
We have no information on that for now.
Thanks for the update, though, saves me staying up
if you see a body coming to ruins with many components don't take anything from me please
@shy remnant when will chooky be available
I have no idea, I don't have his schedule I am sorry
servers on ??
yes}
yeaah
@west mica gen fix please i see eu servers back up
I dont think ur muted it’s just locked currently because some eu servers were down
açıldı
girdim girdim
cheers for the info 👍🏼
I need to talk to an admin
got someone on us monday glitched under the map
this should 100% be bannable cuz wtf
!ticket
Hey, @viral condor
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
make a ticket please
my names unknown on steam please lookin to my ticket please
shut the fuck up loser, you and your friend baiting people to sewer to kill them under the map, stay banned nerd
!ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Where can I report cheaters?
!report
Hey, @sand terrace
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!map vote
Hey, @analog pumice
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
<@&274971100184576010>
every time i join it say take a break
what is that
<@&274971100184576010> please can any one join the voice chanel
It means that you should take a break and join back after a small brake.
?steamid
Hey, @brisk wasp
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
try again now
1h 30 min banned
stop spam connecting
you've been spam connecting for a while
stop, wait 10-15 minutes and then try again
ok
!ticket
Hey, @serene night
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i did /authhelp and followed link instruction but server still wont let me use /s in game
Dear mods, can I advertise my patreon in the world game chat?
I need to talk to an admin, after a crash all our doors where opened and now we are raided
There's nothing we can do to help in that situation I'm afraid
Can you type /auth in-game please, and send me a screenshot of what comes up 🙂
Seriously?
@neat pumice
I do have another question though, I Followed you guys on twitch and subscribed to youtube. However I dont get the points for them
YouTube linking has unfortunately not been functional for quite some time due to a change from YouTube, this actually displays as "You cannot link YouTube" on the website to show this. Twitch however is not intentional but it is something our development team is aware of and working on to hopefully resolve as soon as possible, no estimate on when this will be at the moment though.
Hi can some help me on voice chat?
Hi, feel welcome to DM me
is a admin able to delete my ban appeal didnt mean to make on
When is wipe? Is it in 2 days on the 1st or the Thursday after that?
Hey, @misty tusk
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
Oh ty
Hey, just tried joining the server and it kicks me for "hacking" but im not lol
!appeal
Hey, @bleak quiver
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I being kicked for hacking while i dont have any softs on my pc???? also i don`t have any vac bans. What do i do? steam link https://steamcommunity.com/profiles/76561198211253356/
hi please help
5-6 days ago, I fought with the clan in the military tunnel and killed them, and after 1 hour, I was banned for hacking.
I did not use any cheat software steam link: https://steamcommunity.com/profiles/76561198347533105/
im waiting for support
!steamID
Hey, @cyan cave
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199547635331
crashes from the server for a reason chargbacks (2x Vanilla eu)
help pls
Please open a #payment-support ticket
5-6 days ago, I fought with the clan in the military tunnel and killed them, and after 1 hour, I was banned for hacking.
I did not use any cheat software steam link: https://steamcommunity.com/profiles/76561198347533105/
?
I'm a Turk
hahahahahaha xd
?appeal
Hey, @dire quest
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
but it was rejected
idk admins think ur cheating
If your appeal was denied then that is the final answer and you will need to find somewhere else to play.
if im not wrong he can have the admin who banned himreview his appeal
The admin that banned him is the one who denied the appeal.
no kidding
Any mod why dont I have my vip on mondays anymore?? I baught it yesterday
Please open a #payment-support ticket and the team there will be able to assist
Whats the best way to destroy a stuck heli
Try fire arrows
how i can check what servers i have vip?
Hey weird question does everyone on the staff team just get a custom pfp made for them
drop 5e and you get a custom pfp
.
You can if you wish
hello, I was banned for nothing, I will ask you to unban
lol I just logged into the server
what was the ban reason if you dont mind me asking
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hacking
oh yea ur ban evadeing they have banned ur ip before thats why u got ban
damn, can I unban in this case?
depend when and where the ban happened
If the ban didn't hapened on rustoria then it's 180 days for the first ban, if it hapened on rustoria then it's considered as a hacking ban and therefore permanent
how many are considering an appeal?
each admin is responsible of his own bans
marc this is for trial admin and not chat mod right
Yes, but keep in mind a would only recruit admins directly if there is a previous experience in a reputable organisation
Got experience in ra 10x and vanity so hopfully I make it in.
Why did I buy VIP and link my Steam account, but my nickname in the game is not beige?
I need help with something and i cant open a ticket could some staff message me
Sure you can send me a DM
You mean your nickname in game is not yellow ?
DM'd u
yes
hello i have a mega problem
What is said mega problem?
apparently im banned for hacking but i have no idea why, i never even played us main im eu player
?appeal
Hey, @smoky stag
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
That sort of ban is for all Rustoria servers, not just one server.
Pop in an appeal and the staff will look into the issue 🙂
Yes, thank you already made a ticket btw, do you think it will be solved before force? im bringinbg the zerg to eu long
Please open a #payment-support ticket and they will have a look at your VIP
Theres a blatant cheater at launch on the 10x EU
!ticket
Hey, @rugged ridge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Done, i've included his id
https://steamcommunity.com/profiles/76561198972740260 this guy has a racist clan name in server "No BPs 10x eu"
Why do signs get removed, they weren’t anything bad
@blissful herald unban me https://steamcommunity.com/profiles/76561199160292055/
!appeal
Hey, @spiral jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello guys is there soemthing that's blocking me to put doors on tugboats ingame? i can't place them...
"You don't have permission to build here"
Have you authed on the boat, as in gotten in the drivers seat
thanks boss.
Silly monkey 🙈 🙉 🙊
1
have you guys fixed youtube and twitch yet for the points?
hello?
alright... well, this was helpful..
is there a way to appeal a ban? i was banned about 3 years ago for association but i didn’t know i was playing with a cheater i only had like 50 hours
!appeal
Hey, @shadow lake
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
thank you
yo
We just got banned for playing with a hacker but he isnt cheating and he got banned for " game ban on account"
But how does that mean we are playing with a hacker?
he literally just got game banned by EAC
aint no way he just got eac game banned
ffs
Can you tell me how long the ban is for my team for " playing with hacker"
look at his steam profile lol
!appeal
Hey, @gleaming compass
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@neat pumice I will do so as soon as I get online today
What do ya need @hasty tide ?
Fixed it
@cloud silokitty
Hello?
hi it says dissconected go discord to l kitty ?
!steamid
Hey, @timber canopy
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
hello i need support
What do you require assistance with?
are you mod
No, but quite knowledgable
He got you there Bull
you look like only a dedicated player
76561199348414025

need someone like @near halo
Former Chat Mod, I can either help you, or wait for someone with the pretty colored name to help you.
ill wait for the colored named person
My name color is nicer
If you give me 5 minutes please, I will drag you to a call. Just need to sort something first
ok thank you
you are a test dummy
I bet your banned and wanne find out why in that case appeal try asking the friendly red named guy
yes? how can i help u
i wouldnt say color is nice
need help i cant place my bag
Hahaha gl use Google how to place a bag in rust
why whould i be banned?
Equip it by putting it in ur inventory and pressing it and place it
thansk
@bright quiver again we got killed by a cheater after snowballing
Please check the tickets
yo what is disconnecting me saying berch
@thorny dune Wanna have a talk with you
tell bro to talk to me then i dmd him
https://steamcommunity.com/id/kjhgfdads2 hack https://streamable.com/9v4zeb this is proof please check@lyric basalt
Hey, @tropic silo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @cloud vector
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
when the global wipe?
!force
Hey, @bitter oar
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
Did XXX and bigdome get banned on Rustoria Mondays?
Hello!
Why did I get banned for playing with a cheater?
I wasn’t even online with him at the same time and didn’t run with him, you can check. I almost always played only on your servers.
76561198803685748
Reply to the appeal on your website
???
HALLO 🤡
dcp?
not a detailed answer, read my appeal now!
How do i make a ticket
что ты несёшь грушев
Да
А может нам ответят на сайте своём на апелляцию и разбанят нас? или они такие же как ты 🤡
пальто угмони гормоны
не забудь поплакать и в соплях лечь спать
can someone look at my appeal pls
After us sweet
?
i need admins
!ticket
Hey, @gaunt reef
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @vernal frost
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@thin plover look dms please
I got a serious question could I have one of the admins dm me?
You can ask us here 🙂
So my brother is game banned on his account on my computer. And I have an account that I play rust on on the same one. Can I still play rust without getting banned on your servers?
That could be considered as avoiding a ban. I don't think you should try
whats the problem
I'll ask an admin his opinion tho
Then how the actual heck do I play rust if I spent a whole lotta money on
i need unban bro i opening ticket can you help me?
+1
You just got your answer ^
you made an appeal?
Build another computer or what
I'm sorry if your brother cheated on Rust with your PC, but as I said that could be considered as avoiding a ban
yes i opening ticket bro
I'm not the banning admin, just be patient for your appeal to be answered
who is banning me? who admin
we don't share this information, you can talk to them through the appeal you made
okay bro 😦
But that ain’t my fault do I need to have yall check my computer in order for my account to play on your server
It ain't our fault either if you give your computer to someone who has cheated on Rust with it
That's actually your responsability tho
Hudson did your brother cheat using your PC?
!ticket
Hey, @gaunt reef
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Your bother cheated on your PC?
Yo i just got gamebanned from rust, i found this guy that wanted to make a trade on steam community and i clicked on the link ( it wasnt steam and he pulls accounts from it ) and then i logged in on there and he got access to my account he changed pass and email i inediately contacted steam support and i got my acc back just to find out that he got me gamebanned on rust, i dont know what he was doing but he was probably using cheats or smth, and i just have a question, so i am thinking about making a new steam account and rebuying the game, am i safe to do that or will i get banned again if i do it?
LOL
You think we're born at night? Your hardware ID says otherwise...
Wdym
No one believes you
If you buy the game again and play on these servers. That is ban evading. You'll get banned again...
Istg im not lying
And idek what servers that guy played on
I'm just going to tell you that the account they banned has a hardware ID. So if you got banned on that account your hardware ID is recorded. If you buy a new version they can check the two and if they match they know it was you hacking.
Now, if you were really not hacking you should be fine.
I was banned maybe 2 or 3 years ago and i was wondering if i coudl speak to an admin and tlak abotu it and see if i can maybe be unbanned as alots changed since then
Could i ask you to check the Ticket #7fbab6? I understand that they take a while to be reviewed normally but there is 2 people raging on the server and they have yet to be cerbed.
What has changed?
just everything me as a person and like just rlly wanna try playign on servs again as i have some ree time
What made you do it?
Thats kinda complicated to understand, if i am not lying and the other guy was the one hacking, then will i get banned again if i make a new acc
When the other guy was banned his hardware ID was recorded. If you buy a new account on that same PC and try to play again. YES you will be banned again.
Did you try to appeal anyway, maybe by doing so your question will be actually answered by an Admin @gaunt reef
fyi @weak lichen is not 😉
This is true. But the admins aren't here to answer. Just trying to help.
Ok
Thank you kindly
Thanks for your feedback but this is a support channel, as this is non support question it does not belong in here. @livid tapir
US LOW POP - I'm getting 10k ping on that server alone.
!network
Hey, @weak lichen
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
It's not just me
hello
i got banned for come to discord from hoppel but he is not responding to any of my dms can another admin help me out 😀
Can any admin help me? <@&274971100184576010>
Do you have a question ?
.
@remote stone i don't allow MP, please ask here
hey hello I need an admin to look at my case because the one who was taking care of mine is abusing his power, and trying to screw me at any cost
ignore that player
hello maldito
Anabolic Jenx 🥩🍗 why am i banned for no reason
I don't know, what is the disconnect message
man I was banned for no reason he is also abusing his power
banned for hacking
what is your steam ID?
76561199581576874
seem like you need to appeal
!appeal
Hey, @cold quiver
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i did they refused for no reason
well then, seem like you need to find somewhere else to play my friend
what just like that for absolutly no reason
the reason is in the disconnect message
but i dont hack
Wasn’t a question, mod was giving false information/ advice I gave him a suggestion as to not misguide people in the future
And answered the question the player was posing properly.
Well you should review the way you give « feedbacks » then. Now please keep this channel for assistance purposes only.
Dms
Hey,
I tried to find out the details of my ban. Asked what suspicious things I did, which led to the conclusion that I was a cheater. I have 140 hours in the game, but it’s not difficult to find out that this is my main Steam account, it’s strange to assume that I played Rust from a fake in order to cheat on the main one...
I don’t know what tools you have, but according to my activity in the last hour before the ban, my activity was limited to continuous deaths.
There are no apparent reasons for suspicion, and I have not received any explanations or dialogue in response to my appeal. It was outright rejected. Is there any consideration for the possibility of a mistake on your part?
Why, in response to an appeal where I politely ask for at least a comment from the one who banned me, I'm just getting a rejection template?
Appeal #9f91c7
76561198202795645
Your ban had nothing to do with your hours and everything to do with the fact that you were found to be cheating
The explanation you’re looking for is not going to come as we don’t provide evidence to players who are banned
is there a way to add a server pop bot from toria to like my own server? so i dont have to keep switching between servers to see pop?
I dont believe so
grrrr
why is it everytime i try to send a message in #looking-for-group it doesnt let me?
Всём привет а какая будет карта у EU long
how do i purchase vip for zues 5X US, when i go to store i dont see a server option for zues 5x, just 5x no BPs
Zeus servers are being shut down. More information can be found in #announcements
oop, i missed that thank you, that is sad to hear
!ticket
Hey, @ripe slate
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @ripe slate
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!report
Hey, @bronze grove
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!report
Hey, @cobalt echo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Are you going to hold tournaments in the near future?
how do I cancel the VIP?
Hey, @verbal cargo
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
How do I prevent the VIP from being renewed again?
!cancel
Hey, @ornate lintel
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
i got come to discord banned on us mondays
And what is the name of admin next to Come to discord ?
@subtle cape
Yeah than Asdipi wanna have a talk with you. Feel free to DM him and send him your steamid
Able to join vc in 10 minutes?
yes
Join https://discord.com/channels/274965952116817920/368790610783764480 and I'll drag you in a sec
Could I get your steamid, please?
Hello i was told to discuss with the admin Birch?
Send @thorny dune a message then
cheers
How many times does a person playing with a hacker get banned?
7 days on first offense but if it keeps happening we can extend the ban with an eventual perm ban
THE banned has passed 7 days
!steamid
Hey, @slow breach
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199264126166
What about your other ones?
I KICK ME FROM THE SERVER EVERY 2 MINUTES RUSTORIA EU MONDAYS
WHO SHOULD I CONTACT?
I am the second person and there is no one else
Well, your appeal is pending on another account
Please feel free to send me all your steam profiles in my DMs
Thanks!
!appeal
Hey, @frosty jolt
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @gaunt reef
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
is forcewipe today or tomorrow
tomorrow
teşekkür
its not over i think
You can view it here https://rustoria.co/maps , keep in mind the results are not final yet as voting ends in 22 hours, meaning the map currently in the lead could change once the voting is done (in 22 hours).
Vote on which map you'd like to see next wipe.
!ticket
Hey, @night wind
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
support
hello, you can review my hair removal again since I do not agree with its conclusion and ask you to double-check all the data
EVERYONE GET ON US MONDAYSSSS!!!!!!!!!!
!ticket
Hey, @dusky swift
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @dusky swift
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
how many hours do i have to play in a server to have the right to vote ?
make team ui 16 for long servers allrdy please
Hi There. I've been banned from your project once again... (this is already the 5th ban). The reasons are constantly different... Before, I was banned by the anti-cheat system because my character model moved very strangely (crooked legs). Last time I got banned for no reason (just said I was banned for cheating), and this time it says I was banned for cheating on the American US server, even though I never logged into it once, as I only play on European servers, and I logged into Rust about two weeks ago. Previously, DALE always helped me with my issues, but as it turns out, he's no longer an admin of the project. https://steamcommunity.com/profiles/76561199166669901/
I've already filed an appeal, but I'm simply tired and don't want to wait for 3-4 days for my application to be reviewed, as this is not an isolated case.(its my 5 ban on this project)
Unbanned . Please wait 10 minutes before connecting
😭
how many hours do i have to play in a server to have the right to vote a map ?
@lyric basalt Thank you, but I don't understand why your anti-cheat system bans me so frequently for various reasons. Are you suggesting I'm somehow special?
No, now you've been linked to something really old
When global wipe on eu main?
!force
Hey, @toxic jacinth
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
<@&874995535881326632> can an admin please help me get unbanned? my steam acc was hacked for 24hr and i got it back through steam last july. Since then i haven't been able to play in any restoria server (says hacks) I have send numerous support request to get unbanned but cause steam login cannot rewind that far without getting error (have logged steam support request the robot just repeat the same shit but can't load) .. please .. i want to play in restoria.
Hello, i was wondering if does rust content creators and streamers get like a creator role or something for quicker support since im streamer and there is so many people stream sniping me with cheats.. (i have more than 150k followers)
Hello please contact Rustoria on Twitter and they will tell you more there
!mapvote
Hey, @near halo
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
Hey, @near halo
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
it does after you have voted
what server are you trying to vote for?
I also can't vote since I don't play us servers very often, but the map will be released in 21 hours
so you will now before wipe
Is there any other ways i can get in contact with.. i dont have twitter
That is the starting point.
what seeds?
open rust maps and check off
Alright i sent them on twitter via new account i hope they reply because it got only 5 followers
@blissful herald why have I been banned for so long for streamsnipe?
!ticket
Hey, @spiral jolt
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Skyline just want to have a chat with you actually
ok thx
!ticket
Hey, @main mauve
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hello, I was banned from the server. I don't use a cheat and I don't have one. Can you help me?
/appeal
Hey, @main mauve
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @wispy creek
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Are there any admins on who can look into my ban appeal and help resolve it quicker?
Ban appeals usually take 1 to 3 business days
They go through the tickets in order. the faster you do the appeal ticket the faster they get to it. @main mauve
I just figured if an admin would look into it the appeal process would be quicker
Yo if my team got banned for "playing with a hacker"
Would a member that the team left 30 mins ish before
Also get banned?
Always possible @gleaming compass
Usually it is the admin that banned you the one that approves or declines your appeal
Hey, You still around?
yep
Hello i was wondering, WHY TF DID I GET MUTED FOR 12 GODDAMN HOURS I DID NOTHING
!appeal
Hey, @north wigeon
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Please join #368790610783764480
WHEN wil lthey answers tyhe goddmand apepal
Standard response times are 1-3 business days but can be more or less based on the situation.
what time does the update for force happen
!steamid