support

[ebon terrace]

!appeal

[marble mantle]

Hey, @ebon terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wraith moat]

hey i was looking for some support

[delicate fulcrum]

i jus waited in a 100 player q and ass soon as i load in i get kicked

[delicate robin]

thats whawt im saying

[delicate fulcrum]

sum bs

[bronze flume]

please chck tickets he will get out with all loot soon

[midnight spear]

Ticket #c2bb14 please when you have a chance admins ❤️

[ebon terrace]

could you take a look at my appeal

[smoky cape]

The only person that can look at your appeal is the admin who banned you

[balmy cypress]

An admin will reply to your appeal when they can, I am busy

[ebon terrace]

bruh i was afk idk who it aws lol

[bronze ferry]

i have been stuck in que for rustoria us main as "your next" for 1 hour now after waiting through 675 person que...

please help

[mild briar]

eu long lagging too much roll back

[bronze ferry]

i tried to cancel and retry and i am back at 271 people ahead of me !support

[smoky cape]

Is your vip not working?

[mild briar]

do something

unplayable

[bronze ferry]

do not have vip i was on your next for 1 hour

[smoky cape]

So you got disconnected you're saying?

[bronze ferry]

yes after sitting to long in que it kicks me

i have screen shots\

[smoky cape]

Unfortunately, there's nothing we can do about it

You're just going to have to wait in queue again

[ebon terrace]

womp womp

[bronze ferry]

what about the your next stuff

[smoky cape]

Wdym

[bronze ferry]

it was an hour of waiting in your next but i went fron 675 to 4 players ahead in 1 hour

is "your next" broken for me or something?

[smoky cape]

It's most likely that the people weren't leaving and you were just sitting un queue for longer than expected

[bronze ferry]

-_- alright i will wait another 2 hours and never pay for vip and never ask for vip alongside dealing with troubling situations...
thank you for your time

[weak harness]

Someone told me to come to discord? rustoira us main or smth, mates said its normal for sometimes admins ask to speak with you on discord? it said luke or smth

[noble terrace]

?steamid

[marble mantle]

Hey, @weak harness

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[weak harness]

76561199527792901

thats it i think

[noble terrace]

@balmy cypress wants to chat with you. Feel free to send him a DM

[weak harness]

mates said to try rust on pc since console worse*: D tho this a pain, thats a 300queue right htere

[somber plank]

can i have an admin help me with a account question please

[smoky cape]

Not an admin but ask away I might know an answer

[weak harness]

luke seems to be afk

[slate quest]

admin recycler on large oil rustoria 2x cant get in buggedEU

[noble terrace]

He will get back to you as soon as he is able

[slate quest]

pls fix if you can

[noble terrace]

!ticket can you create a ticket about this please?

[marble mantle]

Hey, @slate quest

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[slate quest]

ok

[noble terrace]

whats up

[somber plank]

voice pls

if able

[noble terrace]

I am not. Can you describe the issue here?

[somber plank]

i think i had a VAC or EAC ban associated to my account for ping timeout

was curious if it still stands on my record

and if i play is it ban evade

[noble terrace]

If you have an EAC game ban for Rust, it will show up on your Steam profile

What is your steam ID?

[somber plank]

pm'd it to you

[bronze ferry]

aaaaaaaannnnnnnnnddd rust crashed again waiting in que -_-

[hybrid roost]

how can i buy smoke grenades (like 500 or 700) in 1 click cause i have only 3 ..

[somber plank]

i pm'd it to you

[balmy mantle]

where my 10$

[noble terrace]

?

[balmy cypress]

go BM discord

[bitter valve]

@noble terrace

@balmy cypress

[noble terrace]

?

[bitter valve]

come dm please

[balmy cypress]

@bitter valve

@bitter valve

[keen folio]

how do i make a report?

[balmy cypress]

Write your issue don't tag with no reason

[marble mantle]

Hey, @keen folio

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[waxen sentinel]

!ticket

[marble mantle]

Hey, @waxen sentinel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[waxen sentinel]

can an admin help me and tell if this guy is cheating or not

99% sure he shot me while in the air but could be wrong

[rotund hazel]

The only way for an admin to take notice is through a ticket

[waxen sentinel]

how do i create it

[rotund hazel]

!ticket

[marble mantle]

Hey, @waxen sentinel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rotund hazel]

use the link in the message above

[waxen sentinel]

and wait 2 days for a response

[rotund hazel]

tickets are taken care off as soon as possible

[regal hull]

some admin can help me whit my ticket pls

[brave ember]

!appeal

[marble mantle]

Hey, @brave ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silk pollen]

Just for one boost, right?

[novel yacht]

how do i get my vip back that got wiped for some reason?

[silk pollen]

i did but it wont show up in server

[near halo]

can you only be refunded to credits and not paypal?

[brave jungle]

!appeal

[marble mantle]

Hey, @brave jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[minor temple]

This discord account doesn’t look to be linked to a steam account have your linked your steam account to another discord you have?

[near tide]

in 3 push

[silk pollen]

I dont have any other discord, I used to so it might be that...

[near tide]

x2 vanila

[silk pollen]

But I dont have that discord account anymore

[toxic shard]

!ticket

[marble mantle]

Hey, @near tide

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[silk pollen]

I sent a request for an unlink

[near tide]

@toxic shard Unfortunately, I forgot to turn on screen recording

[toxic shard]

not mandatory

[toxic shard]

Might also want to change your discord description/profile

[gray matrix]

marc i just got banned for join the discord what does that mean

[toxic shard]

what's the name at the end of the ban ?

[gray matrix]

i think its yours

you mean the person who banned me?

[toxic shard]

send me your current and previous accounts (steam ids)

[brave jungle]

Hi, can you guys check my appeal please? It says I got banned on the 5x server from hacking 7 months ago which I never played on and I have been playing on eu 2x last month with no issues idk what is going on?

[toxic shard]

this info is often false (the ban related)

but you will have to wait for the admin in charge of your ban to review it

[brave jungle]

allright no worries

[gray matrix]

there is only 1 other account on this pc and i dont know the password to it because its my brothers can you find the steam id with the name?

[toxic shard]

well as soon as you have the info send them to me in dm, what's important to me is your account and your previous account

I need to go off for now, I will check in the morning

[gray matrix]

i only have my account and my brother has his no worries anyway i will get him to sign on after school tommorow and get you his id

[cosmic raft]

is anyone on here?

admins or mods^

[dense ridge]

any vip slots opening up for us main soon?

[cosmic raft]

Yeah, we want them

we want to give you our money, take it

[noble terrace]

#vip-stock-role-assign — click us main and you’ll get pinged when it comes back in stock

[cosmic raft]

any idea how long?

[noble terrace]

They come back in stock when existing ones expire, so honestly am unsure

[cosmic raft]

bruh, can u not just add like 10

[near halo]

i tried joining 2x vanilla and it says im disconnected for hacking. its my first time trying to join the server

[cosmic raft]

there is a good few people waiting to buy it

[near halo]

how do i get unbanned

[noble terrace]

I personally cannot no

[noble terrace]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

i made an appeal

[ocean void]

Typical appeal response time is 1-3 business days but can be sooner. The admin will deal with it as soon as they can.

[near halo]

dayum

[pine rose]

hey i need help

i was crash and i have queoe again
i need buy VIP but dont have stock for us main

[regal hull]

bro just wait

a lot of ppl are waiting

[pine rose]

i want buy the VIP

only because i crash

[cosmic raft]

everyone wants to buy vip, but we cant so wait

[fickle aspen]

what time does vip restock

[shy remnant]

!vipstock

[marble mantle]

Hey, @fickle aspen

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[half knot]

is insideing banable because i just got insideded

[vivid ledge]

I need to lift the ban on the website. Thank you

[shy remnant]

No

[shy remnant]

!appeal

[marble mantle]

Hey, @vivid ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fickle aspen]

hi i just diconeected

can i pleae get q skipped

[regal hull]

steam auth time out

how can i fix that thing?

i reloged the steam

[timid glade]

idk im getting it to i tried verifying my files didnt do anything

[regal hull]

idk what happens

admins?

[surreal niche]

It won't let me enter the us main

[surreal niche]

and it gives me the same

[high hawk]

same

[timid glade]

yea some people r still in

[graceful prawn]

I am getting stream auth timed out

and been trying to re join for 15 mins

[timid glade]

boba lemme join oc

[graceful prawn]

im gucci

[surreal niche]

Are we not going to be able to play?

I paid the VIP and I can't enter the server

[regal hull]

idk

and the admins dont do anithing

[surreal niche]

US MAIN SERVER

[timid glade]

<@&274971100184576010>

[odd flare]

I'M getting stream auth timed out As well

us MAIN

[heady mango]

getting steam auth timeout trying to join only with rustoria main, any ideas?

[surreal niche]

me to

[surreal niche]

me to

[wanton peak]

My group is also having problems with that

[regal hull]

yo ggs wipe

whats wrong whit my steam

[timid glade]

its for everyone

[surreal niche]

OMGGGGGGGGG

[static solstice]

can i talk to staff we got d-eddos and then raided

[timid glade]

lol

[surreal niche]

we can't enter US main

[static solstice]

no not that sever

[surreal niche]

I can't enter us main

You can now enter US MAIN Nice\

[proven peak]

yo

is insiding bannable?

[torn heart]

no

[oak bear]

what does getting banned for bowling mean....

[brisk bluff]

hello

[oak bear]

why am I banned?

[brisk bluff]

that was me can you join the waiting for support channel we will have a chat

https://discord.gg/C2Rx4QjM

[oak bear]

im in

[earnest osprey]

need to speak with and admin

[torn heart]

What's up

[earnest osprey]

can you pull me into a chat or somethign

[torn heart]

Let me know what's up and i'll see if it's needed or not

[earnest osprey]

ok

server just full froze for 30+ seconds after me and my team killed 2 people and after the freeze me and my 3 teammates were dead to the same team that we killed

skill issue?

[torn heart]

Unfortunatly it occurs at times as rust is not the most perfectly optimized game, so due to the fact of your guys games freezing, its possible it could have been related to the freezing causing this

[earnest osprey]

so nothing

unreal

[torn heart]

so nothing what?

[weary idol]

I crashed and the server wont let me rejoin

[earnest osprey]

losing kits to a problem on your server

[sudden laurel]

EU Medium need restart!

[torn heart]

We can't refund any items lost for any reason, as it's against our rules as an official server

[weary idol]

@torn heart Server is "Disconnected: Timed Out" and wont let me rejoin

[earnest osprey]

thanks man have a good day ill make sure to stay off of rustoria servers

also the reconnect thing that this guy is talking about happens constantly

[torn heart]

Alright, every other offical has the same policy as i'm sure you will learn soon, but I hope you enjoy the other server you find!

[dusk cypress]

<@&274971100184576010> there is ban evaders playing on your server would like to tell them where they live

[torn heart]

What?

[earnest osprey]

im sure that they will not be near as laggy and you will actually be able to reconnect!

[rigid mango]

FIX EU MAIN PLZ

SO SHIT I DC EVERY 5 MIN

[dusk cypress]

there are ban evaders playing on rustoria main {ez sv and flick

[sudden laurel]

EU Medium dont work

[torn heart]

make a ticket on them please then and we will take a look

[hardy stone]

Fix eu long

[rigid mango]

FIX EU MAIN

[sudden laurel]

restart server, admin!

[dusk cypress]

how do i make a ticket again

[torn heart]

!report

[marble mantle]

Hey, @dusk cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sharp hornet]

ddos ???

[vivid ledge]

Hello administrator, I need your help

[rotund hazel]

what do you need

[sudden laurel]

ADMIN! EU Medium dont work. Will you do anything?

[rigid mango]

FIX ALL YOUR EU SERVERS

[rotund hazel]

its being looked into

[vivid ledge]

Thank you. I hope to lift the ban. I am associated and I am very sad

[rotund hazel]

!appeal

[marble mantle]

Hey, @vivid ledge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dusk cypress]

@torn heart made ticket

[vivid ledge]

ban Already Appealed
You already submitted an appeal for this ban.
BANNED FOR
Playing with hacker
EU Medium
14 days ago

I have applied, but the administrator has not replied. Can I take a look? Thank you

[ancient estuary]

laaaaaaaag so much i lose so much

[final fog]

bro ur laggy ass servers on eu 2x made like half the fucking server disonnect and i lost my kit can you roll back the server

[ancient estuary]

???????
fix servers

eu main

[vivid ledge]

??????

[final fog]

roll back on eu 2x bi weekly please ur laggy servers make this game unplayable

[rotund hazel]

You have submitted an appeal already. They ussually take between 1 to 3 bussiness days+

[clear flame]

Administrator, is this a cheater? Can you help me check? 76561199173799061

[last edge]

!ticket

[marble mantle]

Hey, @clear flame

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[novel crown]

!ticket

[marble mantle]

Hey, @novel crown

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[static solstice]

admin

[brisk bluff]

yes what can we do for you

[dusk cypress]

@brisk bluff i made a ticket about ban evaders on rustoria main

[static solstice]

never mind i got helped thanks

[proud onyx]

how to report a cheater ?

[smoky cape]

!report

[marble mantle]

Hey, @proud onyx

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[smoky cape]

!report Don't call out cheaters

[marble mantle]

Hey, @dusk cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dusk cypress]

i made a ticket

[smoky cape]

Cool. Just wait and an admin will look at it whenever they can

[novel crown]

Any admin on rn

[plush inlet]

whats up

[novel crown]

It's alright now i sent a ticket Via rustoria site

[plush inlet]

Copy

[hasty flare]

getting kicked quite frequently for "EAC: Corrupt or invalid backend message"
happening on every official server ive played on recently, doesnt seem to have any triggers for what im doing in game

[ornate lintel]

They will unban me in 6 hours or 8 I think, I want to ask if they can unban me so I can play rustoria us main now

@plush inlet

[rotund hazel]

EAC error are EAC related, they are not related to rustoria

This is support chat, pls type here for issues, for other things go to #general

[boreal lake]

soryyy ...

[rotund hazel]

no problem, just remember for next time

[ornate lintel]

.

[ornate lintel]

.

[rotund hazel]

If you were banned on rustoria issue an appeal. An appeal usually takes between 1 to3 business days

[rotund hazel]

!appeal

[marble mantle]

Hey, @ornate lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ornate lintel]

I already appealed

but they denied it, I appealed 6 days ago

[rotund hazel]

It is upto the admin that issued the ban to unban you. If the appeal was denied then the ban will remain

[shy swift]

I had it written that the ban would be lifted in 11 hours 11 hours have passed and the ban is still standing,

[charred scaffold]

HELP ME

IM GETTING RAIODED BY CHEATERS toria main

R28

they're esp'ing and maybe aim bots

[thorn sleet]

Why is my rust lagging every 10-15 seconds? I don't mean FPS lag, I mean network lag. The game just stops responding every 15-30 seconds for 10-15 seconds. Like fucking clockwork. This doesn't happen on any other game and my other applications run fine. Restarted computer twice to no avail.

[rotund hazel]

are you able to appeal

[rotund hazel]

!appeal

[marble mantle]

Hey, @shy swift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund hazel]

!ticket

[marble mantle]

Hey, @charred scaffold

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fluid sedge]

is rust in general realy bad optimized?

[rotund hazel]

in some cases it might be

[deft kestrel]

I'm waiting for my unban, which I received for no reason. DAY 30

[thorn sleet]

Can anyone tell me why my Rust ping is spiking to 500 every 40 seconds? Like it will even go as high as 12000. This is not happening on any other game.

And it only started a few hours ago.

[near halo]

!appeal

[marble mantle]

Hey, @deft kestrel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sacred nimbus]

!report

[marble mantle]

Hey, @sacred nimbus

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[weary idol]

Yo all the chinooks and attack heli is bugged on US long

like 15 chinooks on the map stuck in the corners blocking attack heli spawn

been this way for hours and they drop crate on the other side of map border wall in the ocean

[woeful holly]

!report

[marble mantle]

Hey, @woeful holly

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[iron token]

2x rage chete d12

[amber quest]

hello\

admin

beaming aswell

[surreal kelp]

Please open a ticket for this and admins will take a look. Not sure if you have received a response on this matter but it's better to go through the ticket system for this.

Please do not post names of people you think they are cheating. Does not make any sense to do so as they can still read this channel and change their playstyle. Could you please remove the name of the player in your comment and make a ticket for it? Rustoria does not offer support in this kind of situations via #support channel and you should always report suspect players via Rustoria ticket webpage.

[amber quest]

i have made a ticket pls look at it

sorry about that

[surreal kelp]

I am not an admin in Rustoria but i have been a staff member of the community in the past. I only tried to help you with the process and at the moment i can not help in any other way besides giving you information. I am sorry about that 😦

admins will take a look though for sure 🙂

[amber quest]

@jagged escarp look at this person pls

we cant do anything in our area

[surreal kelp]

Also a last comment. The account age (3 month in your case) does not say anything definetive about the player. Someone might be cheating on a 6 year account and some one else might be just a streamer with 20 accounts and one of those being 3 month old.

In that sense do not take the account age as a fact for cheating

[lyric basalt]

Your ticket is beeing looked by admin

[amber quest]

thank you ❤️

[surreal kelp]

there you go! you see? Rustoria has some primo admins ❤️ 😄

and @lyric basalt ofcourse no matter that he is baby admin

[ocean thistle]

All set now, thank you! Please feel free to make a ticket in-game by doing /ticket!

[surreal kelp]

[lapis breach]

Will slots on eu main expand to 800/900 today? There is like 250 ppl queue

[gloomy sparrow]

!slots

[marble mantle]

Hey, @lapis breach

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[tender plaza]

i have video but dont know how to reply on my ticket

[ocean thistle]

Please upload the video to youtube or streamable and provide the link to it in the ticket

[icy trail]

Hello, how can I get unbanned from the server if 9 months ago I was banned for cheats, although I didn’t use them?

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @icy trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[icy trail]

An Error Occurred
Please try again. If this issue persists, please contact support.
Debug: 0 | N/A

!appeal

[marble mantle]

Hey, @icy trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vivid panther]

when is eu main vip 30 days in stock again?

[shy remnant]

!vipstock

[marble mantle]

Hey, @vivid panther

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[cerulean basin]

hi

im trying to join and it says all time hacking but idk maybe one of the admins can help me w that in a call or sth like this?

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @cerulean basin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cerulean basin]

andrew but idk i was yesterday on the server there but thats it

i came back from school and then this

[gloomy sparrow]

Make a ticket about it and i am sure that the admins will get to you

[cerulean basin]

alr thx for help

[hard scarab]

When i appeal a ban on the website, how do I see the feedback?

oh nvm

[amber quest]

WTF is this eac shit

ever one is geting it in my team

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @amber quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gloomy sparrow]

!network

[marble mantle]

Hey, @amber quest

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[tardy horizon]

I CAN'T crouch when i use Cntrl+ w can anyone help?

and i can't jump when use ALT

[surreal kelp]

you might have rebind your keys or your bind settings might have been reset. Go to game options and check that the keys you are pressing are bound to the action you wish to perform.

Normaly jump is space bar and not Alt

[tardy horizon]

oh sorry i can't jump when i use alt and space bar

[surreal kelp]

Then please check that alt+space bar has not been bound to any other action and retry.

you might have bound alt+space to something else preventing you from jumping

[lyric basalt]

!ticket

[marble mantle]

Hey, @zinc breach

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[zinc breach]

Already did a ticket and it got answered 15 minutes after that he isnt cheating when someone literally looked at him for 15 minutes :DDD

[wicked summit]

!ticket

[marble mantle]

Hey, @wicked summit

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wicked summit]

!appeal

[marble mantle]

Hey, @wicked summit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[visual geyser]

US low pop is down

[wicked summit]

I cannot find my VPN ban in the ban appeal

[silk pollen]

i need help when i get home with disconnecting the wrong discord from the website so i can get my discord and booster perks

[upbeat yoke]

If the vpn ban cannot be shown, you can create a universal ticket

[upbeat yoke]

!ticket

[marble mantle]

Hey, @wicked summit

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hasty sundial]

please look into my appeal

i wanna play rustoria with friends 😦

[upbeat yoke]

Please wait patiently for the administrator to review your appeal.

[hasty sundial]

ight then...

[gray blade]

ADMIN could u restock VIP FOR MONTH EU MAIN ?

i want to buy

when is the next restock ?

[jagged ruin]

Hi. can i ask about recieving prize for yesterday Base invaders?

[last edge]

#vip-stock-alerts

u can be notify by select a role in #vip-stock-role-assign

[ancient wind]

support

help me

im in voice chat

[noble terrace]

with what?

[ancient wind]

help

please just join

im tell with you

[noble terrace]

i cant voice chat right now

[ancient wind]

okey

[noble terrace]

are you trying to report someone?

appeal a ban?

[ancient wind]

not this

i can write in you message

[hybrid roost]

I was waiting about 12 hours to get horse dung and when i wake up there's 000000000 like whaaaaaaaaaaat did u do to this????

[ancient wind]

fucking eac error

im lose 2k scrap

for this

[noble terrace]

Like I said in DMs

It is not in our control

#announcements message

[jagged ruin]

! SUPPORT

[noble terrace]

Try making a #payment-support ticket

[lucid berry]

why in first day of wipe slots on main is only 700 tf>?

it was 900 why is it 700 now

[orchid robin]

guys will u add more slots on eu main?

[wind ridge]

i need help with something

i made a staff aplication last year and i still did not got any response from the bot

[gleaming compass]

10x is lagging its balls off

if any1 wants to do smth about it

[brave acorn]

waiting for support

[sick badger]

Yo, big clan cheating, guy cheating is never finishing so i only have his combat id

[near halo]

the eu10x that has just wiped is lagging bad

like bAD

[gloomy sparrow]

!report

[marble mantle]

Hey, @sick badger

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[gloomy sparrow]

!slots

[marble mantle]

Hey, @orchid robin

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[gleaming compass]

yo som1 needs to sort out 10x
This lag rn is hurrendous

[gloomy sparrow]

!network

[marble mantle]

Hey, @gleaming compass

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[weak lichen]

Hello. US LOW POP Server. 九十三 is believed to be Bluefox that was banned from this server last wipe for hacking.

[gloomy sparrow]

!report

[marble mantle]

Hey, @weak lichen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[weak lichen]

I've done the ticket option in game and nothing is happening.

This person is still in the server terrorizing people.

[lilac belfry]

<@&274971100184576010>

xddd

again

all team got kicked in 5 min

so fuuunnnnn

[glossy scaffold]

!appeal

[marble mantle]

Hey, @glossy scaffold

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quaint hedge]

hello
were playing on rustoria eu small
and its kicking us out constantlz
for eac something
corrupt or invalid backend message

[quaint hedge]

same

[topaz scroll]

getting the same, and now im in queue 60 players ahead when i reconnected instantly

[bleak ether]

why i got kicked 3 times

eu main

corrupt or invaild message

[raven mist]

Eac corrupt or invalid backend message is EAC. Nothing we can do about that

[topaz scroll]

but about the reconnection?

[near halo]

@raven mist 10xeu lagging super bad

[topaz scroll]

why do i get put in queue again

[raven mist]

Will forward

[raven mist]

Thats how it works

[lucid berry]

what wrong with EU main my team and i get disconnect 3 time

[ebon terrace]

!appeal

[swift junco]

Got put back in queue again after a invalid backend message...

[marble mantle]

Hey, @ebon terrace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lucid berry]

Why you cant add 100-150 slots

[gloomy sparrow]

!slots

[marble mantle]

Hey, @lucid berry

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[raven mist]

Performance

[topaz scroll]

its kinda stupid that u get put in queue again because of random dc? dont you think

[lucid berry]

the que was 400 players and its anyway 700 slots

[lucid berry]

why yesturday it was 900-1000 then?

[topaz scroll]

other servers have a window where if you try to reconnect shortly after DC u get in faster, you should adapt this

[swift junco]

@topaz scroll They wanna sell more premium 😉 Gj rustoria

[raven mist]

Because it was first day of wipe

U have more entities at second day = performance

[lucid berry]

in this moment is first day of wipe anyway

[formal sandal]

it says disconected: ban evasion i have a banned alt thats 300 days old

[topaz scroll]

lmao get off the servers cheater

[swift junco]

haha get owned @formal sandal

[formal sandal]

?

[topaz scroll]

noob cheater

[swift junco]

once a cheater always a cheater

[formal sandal]

my main got banned and i use an alt to play

[topaz scroll]

cheater n0b

[marble mantle]

Hey, @topaz scroll

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ebon terrace]

Could a admin take a look at my appeal I’ve been waiting 18hrs #f5d17f

[topaz scroll]

other servers have a window where if you try to reconnect shortly after DC u get in faster, you should adapt this

[void condor]

Appeals take 1-3 business days

[ebon terrace]

Bruh I’m not ordering a package tho

[swift junco]

Gamers have business days? I thought it only was applied to office-jobs.

[ebon terrace]

I just wanna know why I was banned

[topaz scroll]

maybe gord you should think about not getting banned instead

[void condor]

You're also appealing a ban that an admin that banned you has to manually review, and people also have other things going off

[void condor]

The reason would be in the ban message when connecting

[dusty saddle]

it can take 1 to 3 days

[raven mist]

We dont, we have several reasons why. One of them is having longer queues

[ebon terrace]

LOOL imagine being stuck in queue

Just big bio loser

[topaz scroll]

how does that make sense? if i get dc because game is shit and get put back in line?

you should prioritize i guess

[topaz scroll]

why did you get banned? rage toggle? bad player?

[dusty saddle]

we have VIP to skip the queue

[ebon terrace]

Low hours dominating kids I assume

[topaz scroll]

lol yea sure

[dusty saddle]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[swift junco]

It doesnt make sense at all. "longer queues" is a big fat lie. Queues after crash > one queue

[ebon terrace]

I mean no u can add me and we can 1v1 lmfao

[topaz scroll]

i dont want you to get banned from the server we 1v1 on

[dusty saddle]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[ebon terrace]

Yea u have 525 hrs it would be a waste of my time lmfao

[dusty saddle]

you can skip the queue with VIP

[topaz scroll]

shitty way of going about the problem, the queue size wont increase only because players that got crashed get prio, the amount of ppl in queue wont change

i crashed with 3000 Vbucks in my inventory

[ivory pecan]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[thin plover]

If you dont need support please head to #general

Or take it to dms really

[balmy cypress]

You must have been blocked, meaning we cannot accept future applications from you

[pure forum]

can i play on server if my gb was 378 days ago? if not is there any way i can?

[icy trail]

Why can't I appeal the ban? An error appears when filing an appeal

[fast robin]

why was I banned from the rast just like that, how to get unban?

[noble terrace]

!appeal

[marble mantle]

Hey, @fast robin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hard wraith]

help pls

I go into the rust immediately crashes what to do?
help pls

[lament pelican]

restart steam completely meaning open task manager and close it then reopen

they verify game files

[hard wraith]

no work

[smoky cape]

What does the disconnect message say

[hard wraith]

nothing just crashes and that's it

[smoky cape]

Could be a problem on your end

With your pc

[hard wraith]

it was working on medium settings two days ago and now it has started to crash

[sturdy coyote]

Some of my team got appealed and I still haven't got a reply but I did type like 3 comment walls of text before I really discovered what was going on (that the person who got us banned was a stream snipper/stalker whos' been following me around between several servers and playing the long-game to get in good with us including using voice changers and new steam profiles (that they buy) before getting us banned intentionally). Huge trust issues now. Paranoid every new person I meet in this game now is them, lol.

Figure at this point that it was decided to let the full 7 days ride out. Will I get a reply stating as much if so or only a reply if it gets appealed?

(more concerned about an admin acknowledging the situation and putting a note on my account about it vs actually getting appealed)

[trim torrent]

Disconnected:Hacking what to do?

[ember mist]

^same

[smoky cape]

!appeal

[marble mantle]

Hey, @trim torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[trim torrent]

How much to wait?

[sturdy coyote]

Says there on the bottom. 🙂

[trim torrent]

мне похуй

[smoky cape]

1-3 buisness days

[lilac saffron]

@smoky cape

[thorn sleet]

bro can someone please tell me why my rust is ping spiking. It started happening last night. I got off about 9 hours ago and ust got back on and ITS STILL SPIKING. Every 20-30 seconds it spikes to over 10000 ping. Why is this happening? I've changed no settings in my game, and this has never happened before.

[ember mist]

how tf am i banned for hacking lol and on a server i havnt played on in a year... good job toria admins yall are doing a great job

[normal berry]

^ he was in basic training when the ban apparently was handed out. funny how this man on us low pop was bragging about being friends with an admin and able to get us banned and we wake up to him being banned after killing him. makes sense good admins

[near halo]

guys help please im joining on server to play with friends and when im join on server im getting kicked for hacking when i dont use hacks

[ember mist]

^shit server

[raven mist]

Lets stop already behaving that way

Appeal on bans.rustoria.co and it will be reviewed asap

Alright, i'll make sure it get replied to in 3 days

Now move to #general

Go for it

[errant yacht]

yo ngl

I've not been able to appeal for 3 days now. My issue is a big issue!!

[tough jewel]

hey admins underwaterlabs rustoira eu main spawning no loot im here like 10 min

its

[teal valve]

Hey there, i want to ask how much time it takes to get 1 a notification for a buy in (exept from Paypal{that´s allready arived}) and 2 how lond does the activation needs? -Best wishes Rio

[lilac saffron]

why did i go to rusty moose worst server admins ever be on rustoria soon

@raven mist

[raven mist]

hgmm?

[raven mist]

Just be patient, it will spawn

[lilac saffron]

shenzyyy

[raven mist]

Yes

[lilac saffron]

can you help me please

[raven mist]

With ?

[lilac saffron]

my friend got banned on rusty moose

[sturdy coyote]

with making rusty moose not suck apparently lol

[tough jewel]

bro im here like 15 min now only 2spotts spawning i maked befor it spawnend on 8-9 spotts go check my stream i can show you

[lilac saffron]

but he is not cheating

[raven mist]

We are Rustoria lol

[lilac saffron]

ik

[raven mist]

we have nothing to do with Rusty moose

[lilac saffron]

ik

[raven mist]

So how can we help?

[sturdy coyote]

(this is a fun read)

[tough jewel]

shenzyyy can you come waiting support check my stream

im on rustoira eu main

[raven mist]

Please just be patient... It will spawn, dont camp it 😄

[tough jewel]

bro its spawn befor on 9 spotts now it spawn on 2 spotts only

go check my stream

[raven mist]

Because labs spawns randomly

Just be patient 😄

[tough jewel]

bro we came new inside with no boots

shenzyy can i make a stream for you you can watch no loot

[teal valve]

Hey there, i want to ask how much time it takes to get 1 a notification for a buy in (exept from Paypal{that´s allready arived}) and 2 how lond does the activation needs? -Best wishes Rio

[tough jewel]

plsss can a admin help usss

@lusty basin

[sturdy grove]

PEOPLE ARE GRIEFIN FISHING VILLAGE

[chrome marten]

hi i want too cansle my auto payment for vip plz

[gloomy sparrow]

#payment-support

[reef basin]

we get raided cheter team now in us main

admin

cheater team raid us in us main

[marble mantle]

Hey, @reef basin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy grove]

th boats arte killing me

fix server

[reef basin]

adminnnnnn

fuck the all cheating

[sturdy grove]

boats and ocean are randomy killing me

[reef basin]

we lose again everything

[raven mist]

Thats an FP bug, not a server bug

[raven mist]

We'll get to your tickets asap

[jolly turtle]

Why i’M has been banned!???

[reef basin]

no time wacht in first person they all cheating

[gloomy sparrow]

!appeal

[marble mantle]

Hey, @jolly turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[reef basin]

we lose again everything

we cant farm for a cheater team

[hard wraith]

when you start the game on opening bundles, the game crashes what to do?

[sturdy grove]

Maybe make an announcement because obvious its server related with the high pop

[raven mist]

It is not server related

its been a FP issue for a long time

[sturdy grove]

first time ever and i play every day, mostly rustoria

[reef basin]

admin come on

[raven mist]

because its completely random, u dont need to believe me 😄

[reef basin]

we get raided 2 time from a cheater team

[velvet pollen]

eu long issues again?

[sturdy grove]

not random, when its happened 3 times in a row. with 2 fresh bought boats and one prior with a random boat i found

[teal valve]

So are my questions nothing for the Support?

[sturdy grove]

your question makes 0 sense

[reef basin]

this is crazy all team cheating and we lose again everything

thanks admin

[sturdy grove]

get solid proof they can see

[sacred nimbus]

just been raided a team full of cheaters who are blatantly using esp

how is this not detected and where are admins?

[sturdy grove]

we got raided last night by the chinese ESP who got banned today this morning

[sacred nimbus]

yeh weve been raided twice now by this same cheating group

[reef basin]

no one get back our loot

we play for what admin

[sturdy grove]

you dont get loot back. Report and wait. Get hardcore evidence and send it, otherwise wait. Because across 10 servers and 10 reports every minute. Be realistic, no one is going to cater to your crying in support

[woeful osprey]

can i unlink my discord please ?

[obsidian acorn]

!report

[marble mantle]

Hey, @sturdy grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[obsidian acorn]

!auth

[marble mantle]

Hey, @woeful osprey

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[sturdy grove]

i did and dont care, I care for the fishing village bug. getting raided by cheaters is every other weekend lol

[obsidian acorn]

if you purchased VIP and have a question, try #payment-support

[reef basin]

yes

[obsidian acorn]

oh i replied to the wrong player, you said your cheaters got banned LOL my bad

[reef basin]

first raid yes they get banned

read better

[woeful osprey]

noo unlink my discord is attached to my old account that got hacked

[reef basin]

2 raid another full team cheater

mamabear please

not talk to us like this

we are not a kids

[woeful osprey]

who?

[obsidian acorn]

i was replying to alex who said they reported last night and the cheaters got banned this morning.

[woeful osprey]

zaar what clan is cheating

[obsidian acorn]

my original message was just to let you know to report the players on rustoria website or /ticket in game

also use f7

[reef basin]

i now just the name

[woeful osprey]

say

[reef basin]

cantseeeee

[woeful osprey]

noo unlink my discord is attached to my old account that got hacked

[reef basin]

thanks.china _islamic kebab-kurdan

they all cheating

[smoky cape]

If you want to report someone, make a ticket. If you don't have anything support related, please move to #general

[obsidian acorn]

try to log into rustoria website and unlink it from there

[woeful osprey]

okay

[woeful osprey]

how ?

[obsidian acorn]

if it's your actual discord acct and not just rustoria, go to your settings then click "connections"

[woeful osprey]

ahh okay

[reef basin]

I'm tired of playing 24 hours and giving away the loot to these shitty cheaters

the worst thing is that we want to play and no one gives us our equipment back

this is frustrating

[sacred nimbus]

^

[silver root]

Long time no see @obsidian acorn

[woeful osprey]

^

[obsidian acorn]

most servers don't give loot back from cheaters.
if you already reported on their website and/or /ticket in game, just wait and admins will get to it

[obsidian acorn]

Hiiii!!

[hard wraith]

when you start the game on opening bundles, the game crashes what to do?

[silver root]

I see your still at rustoria, weren’t you at moose like years ago?

[silver root]

Verify game files. May be an issue loading the map

[reef basin]

What's the point of bringing it to the server if the only thing you can do is make me farm everything from the beginning

[obsidian acorn]

i haven't been on staff at either, but i did use to play on moose when i had a larger group to play with :p

[hard wraith]

I reinstalled the game and did not log in to the servers

[reef basin]

I don't report anyone keep these cheaters in the server so people won't play here anymore and will return to rustafiel

[obsidian acorn]

to get cheaters banned and stop them from continuing to ruin game play for you or anyone else

[silver root]

Did you do a full Game install? Sometimes games leave a few folders behind

[obsidian acorn]

cool no one needs an exit speech.

[hard wraith]

yes, I even completely reinstalled steam

[reef basin]

and the same thing you do

[uncut coral]

what is auth ticket?

[silver root]

Very odd. Whats your hardware?

Pc specs*

[obsidian acorn]

!auth

[marble mantle]

Hey, @uncut coral

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[uncut coral]

im getting kicked and it says steam auth ticket

[obsidian acorn]

Ohh, that's an issue with the game/EAC. you can try to restart your game as well as your modem and re connect.

[uncut coral]

authticketcancelled

to be exact

[hard wraith]

I even uploaded a video to YouTube with an error. i5 7400 16 gb 3200 2ssd 1650 nvidia

[uncut coral]

ok thx

[hard wraith]

can I send you a link, will you look at it?

[golden flame]

hello any admnins on ?

we getting a hacker on eu 2 vanilla]

[obsidian acorn]

!report

[marble mantle]

Hey, @golden flame

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Steam Auto Ticket Cancelled ???

wtf

[obsidian acorn]

EAC/FP issue. try to verify game files, restart game, and restart your modem

[near halo]

okey thx

[near halo]

guys eu server bot How do I add it to my own DC?

[obsidian acorn]

sorry i'm not sure how to add the announcements or bot to another discord server

[near halo]

thx

[silver root]

CPU little lacking.

[near halo]

managers are so indifferent DALE Why is she gone I can't imagine Rustoria without Dale

[obsidian acorn]

i'm not on staff here, but i wouldn't say the admins are indifferent. they are volutneers that check reports and the support channel when they have time

[hard wraith]

That's how it worked two days ago

[hard wraith]

can I upload a video of the error?

[lusty notch]

@bright quiver sup

[near halo]

Besides, Dale always took care of me whenever I had a problem. We were like brother and sister, but the admins here were not that friendly. @obsidian acorn

[noble terrace]

Dale has not been staff for quite some time. What do you need help with

[obsidian acorn]

I'm sorry to hear that's been your experience. admins here have been very helpful to me when i've reported. i hope you get help with your issue!

[near halo]

There was, thank you, my friends who were members helped me.

[dusty saddle]

there is plenty of people to help.. just state what you need help with and we can guide you to the best and fastest route. There are many people making tickets and needing help, just need to be a little patient sometimes but we will get to it

[near halo]

Thank you for your interest, after all, it is a great server, you are right, I'm sorry, dear administrator, I solved my problem, thank you. @dusty saddle

[worthy kite]

i need help

can someone tell me why when i try to join it says this

[tough pollen]

@raven mist

[worthy kite]

says disconnected:Hacking

somone please help me

[woeful osprey]

it means ur hacking

[whole wind]

Ticket

[near halo]

TICKET GUYS

FAST ANSWER ADMIN MAYBE 10 munıte remove 😄

[worthy kite]

how do i make tichet?

[silver root]

Yes.

[silver root]

!appeal

[marble mantle]

Hey, @worthy kite

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dense sable]

i need and admin rn

[worthy kite]

im not banned idk why they think im hacking

[noble terrace]

?steamid

[marble mantle]

Hey, @worthy kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

for?

[dense sable]

cause i had 6k scrap in outpost and i died

[noble terrace]

Unfortunately there is nothing we can do to help in those situations

[dense sable]

i logged out for 40 minutes and everything is gone

[vapid oasis]

after 30 mins u get killed

[noble terrace]

You can't log in safe zone for >30 minutes

[worthy kite]

can someone help me?

[silver root]

Admins don’t interact and or interfere with gameplay

[silver root]

You were banned, open an appeal ticket

as stated above

[worthy kite]

why was i banned?

what?

[silver root]

open an appeal ticket..

[worthy kite]

ok but why was i banned?

[dense sable]

this server sucks

[noble terrace]

what is your steam ID

[noble terrace]

You die in safe zone after 30 minutes on every server

[worthy kite]

one second let me find it

[dense sable]

yet my bag is gone

[noble terrace]

correct

that is what happens

[worthy kite]

1594021052

[noble terrace]

?steamid

[marble mantle]

Hey, @worthy kite

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

use that

[dense sable]

all my shit that i spent hours collecting is gone

[noble terrace]

I get the frustration, but it's literally like that on every server

[worthy kite]

76561199554286780

[noble terrace]

You can't log out in safe zone

[woeful osprey]

chill they cant he;p

[silver root]

Admins DO NOT Interfere with gameplay.

[dense sable]

ya cause they suck

[tough pollen]

@noble terrace drag me into shenzy edating call

[woeful osprey]

no its every server ur just low hours

[worthy kite]

jyrcella can you join call so i can show you my screen

please man

[noble terrace]

I'm looking into your ban

give me a minute

[worthy kite]

ok thanks

[tough pollen]

thats a lie

[noble terrace]

Not a lie at all actually

[tough pollen]

there was an admin at our base last night lol

[raven mist]

?

[tough pollen]

he seemed to have a pretty good idea of who we are

[raven mist]

What?

[worthy kite]

is anything happening?

[tough pollen]

"?" ?

[noble terrace]

server?

[tough pollen]

us main

[noble terrace]

Should be fixed. Give it 5-10 minutes before trying to connect

[worthy kite]

BRO

I LOVE YOU MAN

[noble terrace]

What was the name

[worthy kite]

THANK YOU

[noble terrace]

Because admins don't do stuff like that

[tough pollen]

it was "?" and it disapeared after you kill him

[worthy kite]

but can i ask why i got banned tho?

[noble terrace]

what do you mean disappeared?

[static jay]

Fuck, help. How to solve the error "Corrupt or invalid backend message" the game just crashes for no reason.

[noble terrace]

Something old linked to you mistakenly

[vapid oasis]

eac issue nothing they can do

[tough pollen]

on his knocked body

[static jay]

It’s just that in the middle of shooting the game ruins me

[worthy kite]

oh alr thanks tho i really apritiat it

[tough pollen]

@raven mist do u have anxiety or something u asked me to come to discord

[raven mist]

OH lmao

send me your steamid

[tough pollen]

which one

!

[raven mist]

All of your accounts

!

[noble terrace]

promise you that was not an admin

[tough pollen]

he was tied into shenzys investigation so, it was lol

[noble terrace]

why would you have been able to do damage to an admin lol

[raven mist]

Was it?

[noble terrace]

it was not an admin

[raven mist]

DW about it jyrcella 😄

[tough pollen]

we didnt care

its funny what happened lol

[raven mist]

So, send me over all your accounts

[tough pollen]

but here https://steamcommunity.com/profiles/76561199381234940/

[raven mist]

What about your other ones?

[tough pollen]

what other ones

why would i have multiple accounts at a time

[raven mist]

the other ones, like your other discord accounts

[tough pollen]

my discord accounts or my steam account lol

[raven mist]

all of em

[river shoal]

Pls restock rustoria eu main vip

[tough pollen]

you already know who i am

[raven mist]

Correct

now move on

[tough pollen]

so what do u want

[raven mist]

You to buy another account

[tough pollen]

i can

u should have seen what happened with postd 😂

[silver root]

[hard wraith]

in private messages?

[silver root]

Sure. Gotta add me tho. Dms are off

Try to fix the issue

[hard wraith]

I can't add

[sturdy coyote]

Quesiton - So I've updated my appeal with various details - Each time I update it does it bump it to the back of the Que? It's relevant info lol.

Like I just found out the hacker/cheater who got us banned is associated with a popular youtube griefing channel. -_-

[modern shadow]

got banned for playing with a ban evader ig

help get unbanned

[smoky cape]

!appeal

[marble mantle]

Hey, @modern shadow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[silver root]

In most cases here, the admin that banned you usually looks at the appeal himself.

Unless someone else looks. But be patient too with wipe yesterday it was chaotic. Admins here tend to take a little time

[sturdy coyote]

Yeah no worries. My question is more if I update my ticket does it 'reset it' as if it is brand new?

[noble terrace]

No it does not reset it

[sturdy coyote]

I work with IT ticket systems and sometimes it does that lol

Okay. I'll add this new information then as well. I feel bad because the first 2-3 comments on my appeal aren't even relevant anymore since I discovered this tangled web lol. I was sent a clip from this youtube channel with 200k subs that intentionally insides teams and gets them banned for lulz.

he deleted the clip before I could watch it though so idk what it even was of.

[sturdy grove]

!report

[marble mantle]

Hey, @sturdy grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[buoyant harness]

Sup, I would like to take information about ban my friend. Is it possible?

[silver root]

If you friend is banned he would have to appeal. And user info isn’t given out.

[buoyant harness]

He wanna know reason. Because he hasn't started pc.

[noble terrace]

I cannot give you information on another player

As Nick said, he needs to appeal

[noble terrace]

!appealru

[marble mantle]

Привет, @buoyant harness

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[final knot]

if i report a player and he gets banned for ''other reasons'' can i know the reason?

since his teammates are still running around on the server idk

[wind ridge]

@noble terrace can i get an estimate time when i will receive my staff aplication answer?

[hybrid wedge]

Any admin works?

[noble terrace]

Unfortunately I don't have an exact estimate for you. Some people hear back within a few days, others a few weeks.

[hybrid wedge]

Any reaction on tickets?

cheater destroy server

[marble mantle]

Hey, @hybrid wedge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy coyote]

Oh. Weeks is a possbility? XD I assumed 1-3 days at most. Uh I should find a backup server I guess then. haha.

[noble terrace]

Typically the only way teammates get banned is if someone is actively cheating, but there are exceptions to that. So if you believe their teammates are also cheating, please make another ticket.

[noble terrace]

He asked about staff applications specifically 🙂

Appeals are 1-3 days

[sturdy coyote]

oh okay haha ❤️

[noble terrace]

Make a ticket please

[hybrid wedge]

i do ticket

more than 1hr ago

[noble terrace]

Wipe was yesterday so things are busier than usual for tickets. Thanks for your patience

[silver root]

Have patience please 🙂

[final knot]

i meant for association

i dont think the teammates are cehating or at least i have no proof of it

[noble terrace]

I meant if someone is banned for cheating then their teammates are always banned if they are confirmed to be associated

If someone is banned for something other than cheating, teammates are not necessarily banned

Depends on the situation

[wind ridge]

i made that application last year in 5 december i think

[lean widget]

Hello my favorite rust server mods

[abstract oxide]

does it make any sense report players hide turrets inside foundation or are there no actions taken against this kind of stuff?

[lean widget]

I kindly ask you to restoxk eu main vip

[final knot]

cool thanks for the explanation

[noble terrace]

if you think someone is abusing a bug or glitch of some kind then yes definitely report it

[noble terrace]

hm, i would make sure you have DMs turned on

[humble oar]

where do i make a ticket at?

[noble terrace]

!ticket

[marble mantle]

Hey, @humble oar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[humble oar]

!appeal

[marble mantle]

Hey, @humble oar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hybrid wedge]

2 Hours zero reaction - cheater destroy server

nice works Admins

[silver root]

Did you report such player?

[blissful herald]

#looking-for-group

[sturdy coyote]

he wanted support of a team! lol

[signal valve]

where is your 2x vanilla us server located

[timid glade]

nm is lag switchign on main every time i fight them i lag like crazyt than go back to normala fter i die

[noble terrace]

Again, things have been very busy since wipe was just yesterday. We try to get to tickets as quickly as we can, but we do this on a volunteer basis outside of our normal jobs and lives. Please be patient.

[silver root]

!report

[marble mantle]

Hey, @timid glade

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[timid glade]

ty

[gilded temple]

!appeal

[marble mantle]

Hey, @gilded temple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wraith surge]

HELLO

[silver root]

yes

[wraith surge]

wtf server crash

my ınventory full stone Wtf guys

:/

hello admin

Why did the server kick me? I was doing very well and making a video.

[silver root]

If server crashed and you had a inventory of stone open a support ticket. But in some cases it won’t be compensated

[wraith surge]

I killed the jackhammer man, I hope they can't find me, man, I worked hard.

[silver root]

Try reconnecting, if server crashed it crashed for everyone

[wraith surge]

That's not the problem, plus I'm stuck in line

[weary wind]

@quick escarp june said to @ you for a problem im having with TIR

[gilded temple]

Hello. How long does a "playing with hacker" ban last?

[silver root]

!appeal

[marble mantle]

Hey, @gilded temple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gilded temple]

It dosen't say how longs left of the ban in there

[silver root]

Open a ticket

[wraith surge]

tıme out

WTFFF

[dusty saddle]

open a ticket, you can add any proof, or things that can help your appeal. They will respond within then ticket

[smoky cape]

!appeal @limber phoenix

[marble mantle]

Hey, @limber phoenix

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[velvet pollen]

bro what is this? disconnect EAC Corrupt or invalid backend message?

We lost mini becuase of it

[rotund anchor]

#announcements

[velvet pollen]

which part of announcements?

[rotund anchor]

scroll up

[quick escarp]

lmao yeah but not in this discord, ping me in here: #1194138310327676928

[smoky cape]

#announcements message

[rotund anchor]

EAC errors are related to EAC, not us. Its every server as well. EAC is aware and looking into it.
https://fxtwitter.com/ErrnieGerrn/status/1733160516216857067
FixTweet / FixupX
6 ❤️ 46 👁️
Errn 🍂 (@ErrnieGerrn)
This EAC error is cropping up across many @playrust servers this morning. We've alerted them and they're checking into it.

In the meantime kill all your Steam processes, reopen Steam, verify your rust game files, and pray 🙂
Errn 🍂 (@ErrnieGerrn)

here

[velvet pollen]

Thnx Alex

[rotund anchor]

nw

[smoky cape]

Tickets get looked at as soon as possible

Appeals are 1-3 buisness days

[ember mist]

<@&274971100184576010> can someone review my ticket?

[minor temple]

Thank you for your ticket we will get to it as soon as we can ::)

[shrewd cliff]

how do i make a appeal lol

[minor temple]

!appeal

[marble mantle]

Hey, @shrewd cliff

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shrewd cliff]

a question rather

[minor temple]

What kind of questions

[ember mist]

i need support

waiting on support

[shrewd cliff]

i was told about 2 months ago that i could be unbanned on the 365 day mark for my ban, was wodnering if thats still the case

[minor temple]

!steamid

[marble mantle]

Hey, @ember mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torn heart]

!steamid

[marble mantle]

Hey, @shrewd cliff

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shrewd cliff]

76561199561198135

[minor temple]

We cannot 100% say that would be the case untill we can review it at 365 days

[ember mist]

76561199164065286 @minor temple

[shrewd cliff]

its been 365

around 400 now prolly let me check

1 game ban on record | Info
516 day(s) since last ban

[mighty mesa]

On the server Us Main The next wipe is global?

[torn heart]

Can you DM me the gamebanned account?

[shrewd cliff]

yessir

[minor temple]

Give it 10 minutes you should be good to go

[raven ruin]

where do i make a ticket

[marble mantle]

Hey, @raven ruin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[silver root]

First Thursday of the month is force

[ember mist]

thank you appreciate it. Just wondering tho was it a misunderstanding is there something i can do to prevent this from happening again?

[silver root]

Did you get your old account hacked? If so enable all 2FA authentications possible on steam.
Also don’t click any suspicious links

[mental beacon]

ON THE SERVER TRIO5X AMERICA when is the wipe?

[silver root]

#oldserverinfo

[wraith surge]

holly fuck

admin

wtf banned appeal guys

[torn heart]

huh?

[wraith surge]

look pls messages

[noble terrace]

Appeals take 1-3 business days

[hybrid roost]

guys i can't buy 500 smokes in 1 time
what happend?

[errant yacht]

yo bro its been 3 days since i was supposed to be allowed to appeal

[dim rune]

I just got disconnected from rustoria 10x the second I loaded in for "hacking"

its not a ban or anything I can join back and I've not even played this wipe, any help?

just insta disconnects me for hacking after I'm in the server and try to wake up

[noble terrace]

I know. Unfortunately we still can't figure out why. But I can guarantee your appeal would be denied anyway since you were very clearly playing with someone who was cheating. Your ban is temporary though.

[noble terrace]

?Steamid

[marble mantle]

Hey, @dim rune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[errant yacht]

My head hurts bro.

[dim rune]

76561199054418310

[noble terrace]

I know :/ Your situation with not being able to appeal is unusual.

[dim rune]

that one yeah Jyrcella?

[errant yacht]

I had a uni type of assignment ready to post for my appeal. I was hoping to change admins mind

[dim rune]

trying to load back in now, warming prefabs so wont be long, ill see if it happens again

[noble terrace]

I just fixed it on my end, so may be fine

[dim rune]

yeah it happened again, just insta disconnect for "hacking"

[noble terrace]

If not, wait 5-10 minutes and try again

[dim rune]

alright ill try again now and if it still doesnt work ill try again in 15

should I come back here if It still isnt fixed in 20 mins or so?

[jade rain]

Hey I'm within the rules to join with a gamebanned alt, it will not let me join.

[marble mantle]

Hey, @jade rain

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[noble terrace]

can you post your current steam ID and the steam ID of the game banned account please?

[noble terrace]

yes sir

[jade rain]

Of course.

[dim rune]

o7 ty, appreciate the fast responses