#support
1 messages · Page 398 of 1
Good idea. Didn't even think about that.
Yeah they could have joined my gaming community discord and just clicked on it from my profile. Ugh. Well it's removed now. Thanks again.
Is there some kind of log of shame for bans? I just want to look up if that hacker got a perm or not. They spent all our scrap being our primary bp researcher and I wanna make sure they didn't just get a 7-day. <.< Hopefully a perm. Or is it not my place to know? Which is understandable.
Wasn't sure if the ban actions were public info somewhere and I'm just not seeing it on the site.
We do not make ban information public, but other servers may
Team UI in streamermode will show your friends name if you have manually change their Nickname on steam, so for example if I change my name all time, you Edit my Nickname on steam SkylineGTST, if will always show in team UI as SkylineGTST, even if I change my steam name as friend
and you could always get Battlemetric Premium and then even if they have your steam account, they won't find you
That's huge, thank you. I'll just manually change their names. It'll be less confusing then "jesko" and 'Pinkie" and the random names that streamer-mode creates, lol.
Or maybe that's the 'hide nicknames' option idk.
if your friends change their names too regularly, then yeah just add nicknames on steam as you know them
Can anyone help i think im banned?
!appeal
Hey, @covert estuary
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
bro are you here? @misty scroll
@misty scroll
Is it possible to answer more often?
Bro i linked every posibble thing on theyre website and i still cant get skinbox?
do i have to pay for sm or?
hello @misty scroll
schaadt banned me, I told him my story, he replied that he doesn’t believe me and doesn’t answer messages anymore, can I get some more clear answer?
He doesn't ask for information, I provided everything I had and he said he doesn't believe me and doesn't answer anymore. There is no such thing as a ban simply due to lack of trust; there must be some reason.
He's clearly overstepping his authority.
I've been waiting for a response to my last message for 20 minutes, it's not professional. What if he was a police officer? Would he simply imprison people because they didn’t believe?
Ah you're back on a new account I see
I think you're confusing me with your mother!
Your server is not official)
Friends of admins play on it and admins protect them by issuing illegal decisions!
How long does answer for unlink request takes on the rustoria website?
/report
Hey, @sick quail
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
You should find this is now done
What does the name say
?
join voice channel please Waitting for support
Hello, please indicate the reason for my ban!
hello, any chance the EAC error that keeps kicking me gets fixed? ive lost so many inventory's due to getting kicked
i never have this issue on other servers i play on.... very discouraging
!fix
!gamefiles
Hey, @near halo
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
ive done this, uninstalled and reinstalled, repaired my EAC.exe, tried even adding my EAC to windows defender authorizing it and still nothing
how do i cancel vip bio on small?
!cancel
Hey, @formal kite
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
!cancel
Hey, @formal kite
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
What did you need help with?
i need help with a subscription that gets buy automatically
Why do i get EAC on Restoria Long and not on Main? why is this such a big issue on this server?
Have you followed the clip above? Make sure you are typing "I wish to cancel" in English in the box before clicking the cancel button
#announcements message It's throughout all servers
well its not really @smoky cape
kinda pissing me off since i paid for VIP and get DC more times than i go to the bathroom in aday
the Package Subscription Renewal is on and I don´t know how to turn it off
If you've still not been able to do it, open a #payment-support ticket and they will be able to assist further
it doesn´t have to be on
thank you
Hi, can you confirm that my subscription is cancelled?
thank you!
If you don't have queue skip, then you will know it's canceled
ok, and the auto-buy is OFF?
I've found out that the player who turned out to be cheating who joined our team was a creepy guy who had stream stalked me 3 weeks ago. Found me watching my stream but acted like it was random. Invited me to his team with the purpose of then cheating to get me banned on stream. Banned 4 different discords and 3 steam accounts that kept msging me afterwards. Now he msged me saying the guy who just got banned sent him a video I needed to watch showing him insiding me. I was too creeped out to even watch it and he deleted it right after.
This almost a month long situation of this guy following me around on servers, using voice changers, and trying to befriend me.
Just so upsetting and I don't think there's anything I can do but kill everyone on site and only talk to my teammates. Sucks. I enjoy the enemy, ally, frenemy dynamics that develope in this game.
Any other tips for safety in this game?
This is the third server he's followed me to that I've tried to keep on the down low. I think if I wanna keep playing this game I do have to buy the privacy thing on battlemetrics.
just gonna play on another server atp they dont care ab the EAC issue
I would really like my mute to be reconsidered. It has been over a year, and i want to be part of the player base like i used too, but in a positive way. I really hope you will look @ my mute and at least hear me out. willing to jump in a call to chat about it .
Especially want to be heard out for the mutes that weren't for spam.
!appeal
Hey, @tropic dew
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
So sorry you've had to experiance this shit.
If you are streaming, ONLY play with people you actually know, there are a ton of creeps out there who have nothing better to do that make others suffer. There are people out there who will do anything to see other suffer for their own sick and twisted pleasure.
turn off your DM's so that only your friends can message you, and only add those you really know and can trust to not burn you.
If you are banned on Rustoria pop in an appeal and explain the situation.
can i pls get an admin to unban me
!appeal
Hey, @stray bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hi, i need help
Whatcha need champion?
Yeah I have already. I understand if they want to let the ban ride out the 7 days though. This crap is hard to wrap your head around and I'm just now starting to.
I was streaming probably 4-6 hours a day the first week I started playing rust but I had to cut back and onlys tream when I was on creative servers due to snippers. I've since learned a bunch of tricks but it's been a rough road.
Issue is this guy (the first version of him we've met, he's creating multiple personas and been messing with us for weeks now but always acts like just a friendly random at first) admitted to cheating/being a professional at it after he got banned/us with him (denied it when we had asked him up front. This was on Reddit Rust. We had gone back and forth about if he was or wasn't the first time it happened and ultimately banned him and moved towards no-contact despite all his attempts to continue contact. He was super friendly and charismatic, smooth talking, a bit of gaslighting too. He's in this server now reading everything I'm saying about him to and I don't care). But he'd play for 24-32 hours at a time and become more weird as the hours would go on.
Even if my ban gets appealed I plan to give Rust a break and then come back to it with as much security lockdowns as possible. I can see this recent random-we let play with us made his discord account the same day he met us in game---which is as huge red flag I missed and further reinforces my belief that he's the same guy who's been just trying to befriend/inside us/get us banned thrice now over a month.
Blah.
I'm mostly just venting but thank you guys for letting me do so. I didn't realize just how nefarious a minor population in this game could be. overall I've found the playerbase to be rather great--even those who raid/kill me are pretty sportsmanlike about it. Passing toxicity is to be expected to. This level of stalking though is mindblowing. Ugh.
I need help, for some reason I can't pair my Rust+ with Rustoria EU long, the message is "Access denied" does anybody know how may I solve it?
can admin drag me im in call
Sounds like hell honestly, and all you can really do is be proactive about hiding what servers you're on etc.
For this I would still create an appeal and explain what's going on so the admins can maybe do some digging to see if there are other accounts tied to them.
hey, I need help with the Package Subscription Renewal
i need to turn it off, can you help me?}
Okay. I'm happy to help do some stalking of my own. I've been screenshotting all their discord/steam profiles/IDs/battle metrics to just to put all of this together myself.
Thanks for the sympathetic ear. Have a good day. ❤️
Best of luck!
As in just doing a monthly sub vs auto renew?
Hmmmm IIRC I think Rust+ is disabled on that server, @smoky cape ?
I believe it is
I've heard multiple complaints in the past about that but I don't plau EU Long so I'm not 100% so
yeah, the issue is that the membresy got purchased automatically and a mod helped me to cancel it because the Package Subscription Renewal was activated. So, now the sub is canceled but I don´t know if the auto-purchase is enabled
so I need to disable it
I'd make a ticket in #payment-support 🙂 They will get you sorted.
thank yo!
NEED SUPPORT
-_-
10-4 WIPE HYPE
🤫
talked to the big boss, he says no
<@&274971100184576010> why you can’t fix rust+ for Rustoria EU Large?You are the best vanila server but you have lags and even rust+ doesn’t work
Please don’t ping all administrators in multiple channels. 
Ok
Hey can anyone help me
I got a 1 day eac ban last night for no reason I had no cheats or scripts on my computer and im tyring to join a server rn and its saying "Steam auth game banned" but I have no ban on my steam pf or nothing
can admin plz handle my appeal i cant wait to play on server
The only person who can look at your appeal is the admin who banned you
Standard response time is 1-3 buisness days
😦
Sorry man
thats sad
?steamid
Hey, @near halo
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
How do you know it was only a 1 day ban?
can you DM it to me with your steam ID?
yo no way
i just got banned cuz i got the codes to the guys who where cheatings base they put it in a public chat XD
<@&274971100184576010>
i got banned for haveing a alince with a duo when im a solo
what public chat would that be exactly
one of them is a streamer
shes a pve streamer shes like 40 years old she put them in her discord
so you thought it was a good idea to go into the base of someone who was banned?
taking loot from someone who is banned is benefiting from that person lol
she said the admins where working on unbanning her as she also didnt know the cheaters
like krystian
<@&274971100184576010> if streamsniper net is banned here?
can i gat some help
!ticket
Hey, @dreamy grail
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
dont anwer
how can i help you
answer
krystian's situation was completely different
she asked for someone to check the base as just before she got banned she got killed by a random and wasnt sure if she was raided
do not go into their bases anymore
what kind of server is this that people don't get banned for stream sniping
i got banned for haveing a team bigger the 3 i was teaming with a duo while im a solo
and okay all good looks like most of the loot was gone anyway it just had like 1 tommy kit in there
can i get help\
if its a EAC ban and there's nothing on your profile its most likely a Temp ban. 24 - 72 hr periods
youre unbanned. wait 5 mins before connecting
okay thanks bro
?
We have rules for stream sniping if the content creator is partnered with us
@sleek drum
!appeal
Hey, @random rain
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
not a lot i can say but can in get un banned i diden't break rules
Submit an appeal and an admin will review it
what is that supposed to mean ?
where i do that
Send a message to @ rustoriaservers on Twitter with your Discord handle, steam profile and link to your socials (Twitch, YouTube, etc.) if you want to ask about becoming partnered
!appeal
Hey, @random rain
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
why partnership? I don't want the people who do stream sniping to be banned here?
@minor temple what vc we joinin
Rustoria partners with streamers so its easier.
If theres a stream sniper they will be most likely banned.
Rustoria owns the server(s) and discord.
Okay, there are, I say, what else should I do? There are also several clips about it, then ban people too
So you do or do not want stream snipers to be banned?
Yes, I'm saying it or shouldn't you have fun on the server?
!appeal
Hey, @brazen yarrow
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @dreamy grail
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Stream snipers get banned if it is a partnered content creator
Oh honestly, I'd rather go to another server that also takes care of every streamer. You don't want to be tied down, so something like that is really very weak
That's your choice! Best of luck
Yes, it's probably all about money for you 😄 very good support
Did you submit an appeal?
no, we cant give you information on someone else lol
pls just his name we are friends cant remberer it it starts with 756 something pls
pls
i really cant, im sorry
pls i cant find it
seriously no. please stop asking
theyre going to tell you the same thing
Bro just stop already
no
We will not give you information on another player
why
If you are friends you can find out yourself
It’s borderline harassment
harassment how\
you ant lieing
You're muted now for continuing to ask the same question even though you've gotten an answer several times. When you come back, go to #general as this channel is reserved for support
Unfortunately, the only solution here is money
You can also go to #general since you don't need support
Admins can't give out player info. Simple as that.
i don't even think admins get paid here tbf. 
They deserve to tbh.
No matter we will leave the server forever as a complete team and everyone will have VIP
Alright man best of luck 
You too but if you continue like this you will lose all the players
I think you'll find that every other Official server has similar rules to ours at best. But thanks!
So on Rusty Mouse, stream snipers were banned. I mean, people like that don't come because of your server, but rather to ruin the game. Okay, those are the differences that you wanted to know
How is that different?
This is another official server
a third official server does not mention stream sniping in their rules at all
After they received a clip from me, they were immediately banned
so they most likely do not moderate it at all
Then it sounds like it fell under the "extreme cases" category.
If you feel you had a better experience there, then you are free to play there lol. I'm just explaining that we are not unique
So they come with me everywhere no matter what I do, they are there but you have to be a partner so that something gets done😂 Yes, as I said, over 20 people will definitely do that
I wouldn't expect a server to protect a streamer unless it was an event or the were promoting the server or something.
I've been stream snipped several times. So I know your pain.
As I said, we are not unique
Every official server is similar or worse
with you saying that, seems like you rely on the servers to protect you more than doing things to protect yourself. IMO.
Stream delay
Streamer mode
Steam protections.
just basic i can think of, if you have an issue with stream snipers everyplace you go then it falls on you more than the servers you play the way you put it.
i don't admin this server but retired dev, and admin elsewhere. Plus i admin for a few streamers.
Jyrcella will agree to some points said above.
I've never said or claimed that you're the only thing 😂 it's all about money for you, you solve things like that quickly, but whatever, I don't want to deal with something like that anymore
from the looks of it he has used quite literally no precautions to prevent himself from being sniped
if its the streamer by the same name i just found
You can also bind your map hot key to hide your map in game. This helps them not find you or figure our what server you're on.
Most likely.
I admin for 4 Youtubers and 3 of them stream.
The people that don't stream have more issues for christ sake 
The rest have a 90 second stream delay plus have BM paid protection to an extent
To be fair I streamed my first 10 hours without changing anything.
And it sucked. Snipped every other hour.
But now it's only the real dedicated ones who can find me lol
I have everything in there already map covered delay everything and also stream mode on
Also if someone is having stream sniping issues, it should be taken privately. not in a public enviroment
is your name iloTV_ on twitch?
because if yes your stream from 8 days ago has only map hidden, no streamer mode or anything else
and your map isnt hidden when you die as well because of that
also definitely hide chat because on the server you were playing in that stream your auto code locks have the code appear in chat...
The map is hidden at 10x if I'm bothered by the net, officially I'll do it all because I don't care about the loot at 10x
also
- your chat is on
- map isnt fully hidden
- discord name has a .TV at the end. dead giveaway tbh.
all you really need to do is move your face cam over your name and chat area and turn on streamer mode
will make your life a hell of a lot easier
and change name regularly
but discord name has nothing to do with player name
discord NAME
Yes, my Steam has nothing to do with Discord
discord name ( same as twitch )
copy and paste into Twitch
boom found ya.
most obvious issue you have
End of convo.
Play where you please, and play where you seem the most happy.
but best of luck in other servers. 😀
hello, i will be unbanned today? or only tomorow
how do I report someone hacking?
I already f7'ed and the dude has a game ban already. Guy is walling/aimbotting
!report
Hey, @summer yacht
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
f7 goes to facepunch not the admins
!appeal
Hey, @dusk lynx
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Whats Rustorias take on scripts/autoclickers for selling shit in Outpost 24/7 ?
You might get eac banned for it
So i might aswell report them ingame instead?
Have some people whos been on 24 hours. And some like 15-16 hours. Often at outpost idling at that vendingmachine.
I’m not sure if rustoria cares or not, however I do know it is a possibility to get game banned
Cool, thanks.
I've seen people get game banned for it yes
Awesome.
Is player ID showing in combatlog sufficient for an admin to identify a player on a server?
Tough situation, don't remember the name & didn't have time to report ingame :/
Have you tried hitting f7 to report in game? That usually has the most recent players who have killed you listed first @brisk merlin
Yes combat log ID is fine
yo John said he'd give u 100$ and a perm mute to get unbanned i'm not begging or anything simply fullfilling a request from my boy!
I can ban you again if you are going to ask one more time
hey it wasnt me man! but I wont type here ever again you're right goodbye.
15-30 minutes before wipe usually
auto clicker on fert machine is bannable yes?
Came here for the same reason on US Main man has auto clicker on fert machine and went to bed
Good morning, will everyone whose objection is approved be unbanned?
yo is this bannable? https://www.youtube.com/watch?v=NqedGQ1LxmU
Heya! If your ban appeal has been accepted then yes, you should be unbanned.
Rustoria US LONG cheater STEAM ID 76561199008708518
Rustoria EU Mondays cheater Aim|WH STEAM ID 76561199409093246
Rustoria EU Mondays cheater Aim|WH STEAM ID 76561199381354156
!report
Hey, @buoyant gulch
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!ticket
Hey, @deep viper
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
no one has responded to my ban appeal for 3 days 😐
is it wipe tomorrow for Thursday wipe servers? specifically for rustoria medium?
because i am unable to see new maps
Medium does not wipe tomorrow
2 week wipes on medium servers
alright is it wipe for weekly wipe servers? they were the same on the website for map voting
ya
It does tend to take a while as they have multiple appeals to go through just please continue to be patient
why close modnays
Checking on EU monday
I'm waiting for my unban, which I received for no reason. DAY 29
is there anything we can do to stop someone from afking in a vending machine making it inaccessible?
F7 report??
thats about it really
well they aint getting gamebanned for that
when will the server open
nothing against rules there,
dont know really what esle to say, a bit of how to say D move of him sitting there
we all know
shops in safe zone are just anoying tbh. yes its handy to have one in safe zone but if somone is just holding it for hours it gets anoying wich wasnt the case out safe zone
at leats he has the right name
😄
lol
Hey yall, I'm aware I might be being annoying, but I submitted an appeal three days ago. However, the case should be easily solved, the ban is for EU Main, which I havent played on in two years and I havent played on a rustoria server in 8 months, so maybe someone fat fingered the ban hammer? The ban was 4 months ago
ı cant joın eu mondays Is this a problem with me or is it a problem with the server?
Does this mean the server is under maintenance or something like that?
@blissful herald im not sure if you have any say in it, but seeing how I got a ban on a server I wasn't playing on the only answer is it was an erroneous ban. Is there any way it could be looked at? I just want to play with my buddies on Wipe day
so did u check on eu mondays
no I dont have any saying, if yu appealed then wait for a answer
can you atleast tell me is it gonna go online in next 10m or should i go to sleep
I don't have a clue who you are and atm am a bit busy
u dont have to have a clue who i am, im asking you (admin) about dead server inside support channel
sorry wrong dude
still checking
EU monday Back up
so when I boost the server does the kit booster automatically become available?
!boost
Hey, @silk pollen
By server boosting you receive 1x Supply Signal every 24 hours and an extra shop point every hour on our modded servers!
To claim your boosting reward, boost the server by following the steps below!
https://files.rustoria.co/NDaZcA2HyM39eyp453zYREMKaZ8PrFPp.mp4
You also need to be linked on our website with you discord and steam
Link your accounts to get special rewards in-game.
I was curious if crosshair overlays are okay with tos. Has anyone reported problems with eac reacting to them?
I was banned 6 times on your servers, but now I am allowed to write an appeal. Help please
ah, thank you so much
Sea got fixed?
@minor temple
If you haven't used that VIP you can make a ticket in #payment-support and they will try to help you
what should I do if I was banned for an appeal, I can't file because it shows no ban, but when I log on to the server, I get kicked for hacking
Are you logged into the correct Steam account?
yes
@lyric basalt
And if I used VIP for 2 days (EU Monday, but I still have 3 days left, can I change the server (EU Main) for VIP. Or does it only work on one server?
!steamid
Hey, @scarlet carbon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199096703078
Checking, please give me a few moments
server (EU Main) guy change for 1 click wth?
You should be good to connect in 15 minutes.
thanks
Hey there, have you submitted an appeal?
yes sure look
My objection was accepted
To be frank, the VIP I had has been trash for a week.
I don't want it to happen again this week.
I'm giving it a look right now
You should be good to connect in 15 minutes. Please reach out to me either here by @ing me or DM if you have this issue again :)
thank you so much bro i love you
Hey, @copper moon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!steamID
Hey, @copper moon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
!ticket
Hey, @marsh wave
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Whats going on with the lag on SEA MAIN?
Responded to you in #general
Rustoria EU Small
We have a friend in our group that is forced to play via VPN (playing through a university network). Is it possible to get him whitelisted by any means? He has a completely clean steam account that has no VAC/EAC or gamebans on record
Hey there, we allow VPNs on our servers so whitelisting is not necessary. Best of luck on wipe!
Ah I'm sorry. I was sure we had problems with that in the past but maybe I'm just thinking of another server. Cheers!
No worries at all. If your friend does have any issues please have your friend come into #support and we will get it resolved 
can i sen the vdo in this chat
I'm gonna put for u check this guys cheating or not
!report
Hey, @restive bronze
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hey, @restive bronze
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@ocean thistleVPN 76561199199131238
Are you looking for ingame admins?
YES
10min and you should be able to join again
china boy make a ticket
@blissful herald Are you looking for ingame admins?
Cant join always Disconnect : Hacking ?!?
so that issnt just for discord moderator?
Chat mod in-game and you get chat mod role on discord - all should be written there, I do not think ANY server would give anyone a straight Admin priviliges
especially without experience
We do not hire directly to admin
But you can apply for moderator and work up
!report
Hey, @sour valley
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
huge lag on us long
!network
Hey, @candid loom
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
US main really high ping issues
k
@blissful herald sorry for tag! BUT could my bans be caused by the vpn because played yesterday and nothing happen but today try connect and hacking disconnect.? i made appeals !
What does your message say?
Good afternoon, I was banned from membership for 1 week and my friends were unbanned from playing the cleanse today, however I can't open a ticket again on the website to request this unban before cleaning up, is it possible for an admin here on discord to help me?
@balmy cypress
@blissful herald
Disconnect : hacking
Don’t ping all the admins, just be patient and the person that banned you will be with you.
Have you tried opening another ticket or you can’t?
!appeal
Hey, @lavish nexus
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Go through that process^
did it
You cannot open another ticket because you have already opened it once and it was closed
yo like my base will decay 😄
Be patient 😄
Do you know the admin that banned you via your ticket?
Rustoria Admin
• 01/7/24 at 6:39 PM •
ADMIN
Hello there, unfortunately we have decided to deny your appeal. Your ban will remain.
No
Your ban will remain then. 😄
10min and you can re-join
thx ❤️
Friend, this request was made on the day, the rust usually unbans with half an hour to clean it, but I opened it on the day and I can't open it again today, that's why I need help, everyone in my clan will be unbanned with 30 minutes or 15 left. professional cleaning
y can help me?
here skyline
you got a reply already and it final
My God, but are all my friends going to be unbanned and not me?
what does it show when you try connecting
!steamID
Hey, @slate sequoia
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
in 8 hours
Yes, but in 8 hours the wipe will have passed and I will have lost the time, all my friends who are also banned will be unbanned with 15 minutes left before the wipe, but I can't because I had already opened the ticket on the day of the ban, can you help me?
Well dont play with cheaters and you should not have that issue in Future
and as far as i see your friend are unbanned in 8h too, I don't see anyone being unbannned earlier
Can i ask connect small.rustoria.uk:28010 this ip will work for wipe??
Can I send you the print privately?
no, as I can't change your ban time anyway
what ever you send me
man you say this i have test
@thin plover you help my friend, you can try to help me?
please answer me
What do i get if i boost the discord server ?
Don’t ping random admins.
Skyline said above your ban still stands.
Tbh, for association thats pretty respectable for that time. Some get permanently banned
#boost-4-rewards
Check pins
Do it like this, let whoever can help me answer me and you ignore
what is the connect for the main¿?
Skyline said twice actually your ban still stands.
Would not recommend making it worse. 😄
Hi, I need help with a payment to get my money back pls. The vip got purchased automatically and I need help to disable the auto-purchase
Do it like this, let whoever can help me answer me and you ignore. TY
why cant join to eu main?
why on eu small just when I logged in there were 150 slots and I had 130 queues, this means that I will have time to log in since there are 300 slots on the server, and 150+130 is 280 why now I have 16 queues with 300 slots? if there shouldn't be a queue, because 150+130 = 280
It most likely just wiped plus its a automatic system.
why do I have to wait in queue for an hour when I had time to get in?
Why is everything for VIPs, but nothing for regular players? they just added queue 16 to me because of the VIPs
why bot dont send message that main is wiped, i got 1000+ que
Hi I buy vip for main eu and I have players ahead of me …wtf how I can back my money if it’s doesn’t work?!?
Why make 300 slots on the first day of a wipe on eu small, and 350 on the second? most people want to play on the first day
!steamID
Hey, @high kiln
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Hi I buy vip for main eu and I have players ahead of me …wtf how I can back my money if it’s doesn’t work?!?
Wait a few moments and reconnect.
Ok thanks bro
76561199547219192
It’s same all time
All i was doing was chopping down wood and got banned.
Did you buy vip for the right server?
And wait a little more. May take a few
Yep I can give u my id
76561199547219192
@blissful herald help
Thanks u sir,I am join now!I have one question ,I’ll buy vip for my friend and we are play together last time and he banned for playing with hack teammate ,so we just add to team some chine but we are never take resource or something .so can u unban him please we are want to play becouse we are have vi
76561199158137206
Thanks u sir,I am join now!I have one question ,I’ll buy vip for my friend and we are play together last time and he banned for playing with hack teammate ,so we just add to team some chine but we are never take resource or something .so can u unban him please we are want to play becouse we are have vi
Why vc
Feel free to make a appeal then !appeal
Your teammate that is currently banned has to appeal himself
Hey, @high kiln
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
1-3 days man I was playing wipe
up eu main pls :8
up eu main pls
900 is already a lot. Chances are high slots will not increase further
100 pls.1000 its good
Please open more site
bro u guys did me and my friend wrong, we got stuck in negotiating connection and got 1k q
Yoo @noble terrace mate. Did a developer get back to u regarding my issue
3 player ahead of you 20 min
!report
Hey, @snow nexus
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
any admin can help me
You banned?
I can't report it on the webpage, it doesn't show the person who recently killed me
yes, you are admin ?
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
They may have been banned or they have left. You have their steam id?
!appeal
Hey, @simple cloak
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199582759710 this hacker team hacker
I can't open another one.
Try the ingame ticket command and list their id
Did you get a response from your ban previously?
76561198974512161 and this name(lin)
Just these two people, take a look first
Open a ticket in game or the webpage
When are Maps realeased
The webpage does not display the latest ones, but shows those from a month ago, and they cannot be found
Hello, I was banned from all Rastoria servers for the reason: play with hacker, although I didn’t play with cheaters, my teammate is Novosad, we added 2 random players to the team so as not to kill each other and played in separate houses and did not contact them.
Try /ticket ingame
!appeal
Hey, @olive forge
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
OK
Thats rustoria’s alternative. Hopefully that will work or will give enough info to the admins to allow them to look into it 😄
I wrote to me and they told me to wait 7 days until it’s unlocked and they can’t help me.
I sent/TICKET 76561199582759710 in the game
I am a child from Ukraine and a computer is my only happiness, please unblock me
Well you gotta wait then. 7 days left for association.
An admin will look into it as soon as possible. Its wipe currently so times may be delayed 🙂
THX
I don’t understand why I was banned on all servers, why not on one?? this is not a misunderstanding
i didnt take any resurses from them
Rustoria bans from all servers no matter what. Its in their TOS
Which map you looking for
we just add to one green
on eu small my friend had 205 queues 20 minutes ago, and I had 12. Now my friend has 177 queues, and I have 10. Why does his queue pass quickly, and mine slowly?
it's not normal to wait 68 minutes for queue 16
and in general I had to get in in time, since with 150 slots I had 130 queues. 150+130=280, and there are 300 slots in total
why did I even get into the queue and why is it so slow for me?
help
when people behind you leave your friends que goes forward, that's why it seems faster.
^^^
my friend passed more than 30 queues, but I can’t get through fucking 16 queues. I still have 10 queues that are not decreasing
where do i find map vote
!map
Hey, @paper latch
To vote for a map, follow the instructions below:
- Head over to https://rustoria.co/maps and sign in with Steam
- You have 6 different map options to choose from per server
- Your map vote counts 2x by having VIP
Currently you can vote for the following servers:
- All our official servers (Main, Mondays, Medium, Long & Small)
- 2x Vanilla
To be notified when a map vote has started, please head over to #map-vote-roles and select a server.
Hello! I was banned on Rustoria server and my ban was appealed, Why i still banned on server ( Rustoria EU Small, Ban was on US Long, but this is false because i dont played on this server, and it was already appealed), so why i cant play? Please Unban me
Hey, @rain bobcat
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1706814000:F> (your local time) is the time of the next force wipe and it will happen <t:1706814000:R>.
Hello. I've submitted a ticket/ban appeal (I'm more concerned about the subject matter of the association than actually getting my ban appealed). It's been about a day though I understand it can take several.
I'm hoping that someone pretty high on the admin chain will be involved in reviewing it as I want to ensure the all steps that can be taken are taken to keep the player from returning to the rustoria servers. I'm not sure how effective bans are/alt-account detection is/etc. or if I'm better off finding a new server for my safety.
One question I did have - if someone was found to be hacking/cheating, is their first ban 30-days or perm?
I know that might not be a question that can be answered probably but figured I'd ask anyways.
I know this player in question has a history of buying steam accounts, but a friend told me servers generally block hardware IDs which stop most people from gettign around bans that way.
According to TOS of Rustoria, a game ban is permanent ban here. I don’t think there’s a full year limit for bans.
1 and your done.
But someone may quote me on that.
Bans are pretty serious here. And with past experience with running servers and admining its kinda one and done unless the ban is severely old like 1000 days plus.
Each server is different
Rules and guidelines for Rustoria vanilla servers.
More clarity on rustoria
Excellent. I just don't want to get invested in another wipe for this to happen all over again (for the third time now from the same player). They've followed me between three servers now with three different fake personas, playing nice with voicechangers with my team/me until eventually getting added. Instead of changing servers again (and I guess buying battlemetrics privacy pass thing), it might just be smarter to stick to a server they are already banned on. After the first incident with this player they began to brag about their cheating prowess before we completely blocked/cut ties with them (over a dozen different discord/steam accounts that tried to act like different people). I didn't realize just how profoundly dedicated this person was. I know of at least two of their alts in this discord now that I'm sure are reading this but I'm not going to let them intimiate me anymore into just hoping if I leave things alone they'll leave me alone.
Someone hacking or EAC banned on our servers will remain permanently banned

@sturdy coyote sent you a dm. 😄
Hey all, Its been a little more than three days since ive submitted my appeal. Im just posting again since I am really hoping it gets looked at before wipe so I can play with my friends. The ban was on a server I hadn't played on in two years, so there was obviously some kind of mistake, and the case should fairly easily be resolved.
<@&274971100184576010>
Why would you try to simply tagging us ?
Can take more depending of the admin in charge availability
hellow
Hello! My friend was banned on Rustoria server and his ban was appealed, Why He still banned on server ( Rustoria EU Small, Ban was on US Long, but this is false because he dont played on this server, and it was already appealed), so why he cant play? Please Unban he if you can, because ban was appealed
i need help 🙂
?steamid
Hey, @silk bluff
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
if you don't know how to open it loot for videos on youtube 🙂
we do not provide game related help
76561199042561366
The best way to get that solved is via a ticket
It is his Steam ID 64
The appeal is still open/under review
the fuse room is glitched
Yes, make a ticket
!report
Hey, @frail crest
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Alternatively use the /ticket command IN-GAME. Please include as much information as possible.
therefore it will reach the admin connected to this server faster
marc, can i send photo of ban appeal to you in message
There is nothing I can do for him, you need to wait for it to be reviewed
just check
It's not my ban
ok
I have a question, would you mind if i DM'd?
I learned over the past year that usualy what people ask in dms end up being redirected to the ticket system 🙂
I get that, I just wanted to ask your opinion on something 😄
dude
did yall still havn't fixed this time out shit?
likeeeeee dudeeeeeeee on wipeday getting timed outtt????
do you mean the eac auth time thing?
no timed out thing
where people from some specific countrys getting kicked cause of your host
@void condor can u dm me ? i cant dm
average hacker in us main
he got tiemd out aswell
ban that dude lol
you don't need to tag me in other channels, I can read 
could you please make a ticket
was that a good clip for evidence? lol
ok i gotchu
put that in your ticket and not here
ok bro
<@&274971100184576010> when yall going to fix the hostsss on eu small
like how can we play if we have to get kicked out from game every 1 hour and be in que for 3h
i made a ticket
Don’t ping all admins.
Its a host issue, outside of Rustoria control.
we are also waiting on the Host reaction/solution
welll no shit
its host issue and what we do?
Wait lol
We have been waiting for 2 hours and 40 minutes to enter the server you could try to open
wait what?
how can you play if you get dced and than you have to stand in que
they not chanigng host already problem for 1 week
how much hours do i need to be a dedicated player?
Its a HOST issue, outside of rustoria control.
And they are still working on a solution as jenx stated above
6 days waiting to fix host
biggest project on whole rust community
2k hours on ONE Rustoria server
6 days having server issues?
What is it you're wanting?
gareth please take care of host or change it
i want ask why we got denny
@thin plover or any admin I will buy VIP, but I was banned by association in the last wipe, I would like to know if I can take an unban 15 minutes before the wipe
i got 9k hours and my freand 2k other 1.5 each why we got denny for low hourse
I don't open my dms, but you can join waiting for support if you have an issue
eu smalls unplayable
We’ve stated multiple times its a Host issue.
Things take time. Doesn’t happen overnight
It's impossible to endure 3 hours of waiting, it's unfair to the people we wait
dude who the hell ar you you not even admin stfu
and stop trying to be admin or moderator on this server like shush
my id64 76561198261359678
create ticket about that
im in
they cant unban you from here
@thin plover me too broh, i cant create a ticket. My Steam ID 76561199500564811
I can't create another ticket, because when I was banned I created one to ask for my VIP money back, and I didn't unban
Isn't this a support channel?
ye idk man they aint fixing shit
been waiting for host fix for 6 days
yes, and there are people wanting to be admin
Why the server say that iam hacking, the server dont let me in
This steam account is already linked to another discord account.
Please ask a staff member to unlink it.
Steam ID: 76561198883959582
!appeal
Hey, @errant nimbus
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
When will VIP stocks be renewed?
When ever old VIP's expire. You can use #vip-stock-role-assign to get notifications.
<@&274971100184576010> got a blatant cheater how can i make a ticket
!ticket No need to tag admin
Hey, @midnight spear
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I do it all the time and i always get answer so
Ticket #c67b7a someone please check thanks
an admin will look once they are available
will my friend be banned if he stream snipes a streamer?
Yes, stream sniping is not allowed
you are not admin
Look at the rules
!rules
Please see all rules for our servers at https://rustoria.co/rules
toria main wipe time
@proper orbit
IP: connect main.rustoria.us:28010
Next Wipe: <t:1705003200:F> (<t:1705003200:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 4500
Team UI: 16
Vote for Next Map
Daylight savings and stuff may have affected your time zone
do they normally open a fuck ton of slots? like is there gona be a Q
Server slots is usually automated
Last wipe there was like a 500 queue on wipe and 1000 slots
fuck that
i remember like 2 months ago there bein a 0 Q 900 slots
thats wild
rustoria dead ass makes probly 50k-100k a month
from VIPS
inspect element
I enter the server for the first time and I get "disconnect: hacking"
he didn't even enter the world
!appeal
Hey, @final kelp
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I mean technically 1000 players is the capacity correct?
!slots
Hey, @proper orbit
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
yo
som1 is shitting on us in a different clan but in a sus way, and they have a brand new steam account. Not even fully set up their steam profile.
Is this worth reporting?
!report
Hey, @gleaming compass
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
trying to find out if i should or not
i dont want to do it if i do not need too
admin help me
can we get this loggo guys banned on us medium, hes trippling people 260m away with sar
You banned?
!report
Hey, @visual bane
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thankyou created a ticket
!appeal
Hey, @jagged barn
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @rich patio
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @shy swift
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hi why i kick form serwer for time out and i can join "connectio attemp failed"
Restart your game. Its a bug with rust and steam.
cheater on rustoria main "susu. chungus" he is legit flying
Hey, @cunning carbon
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
/ticket add
Hey, @cunning carbon
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @bronze jacinth
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
tell me, what is the mistake of taking a break?
One message removed from a suspended account.
One message removed from a suspended account.
Hey, @lunar abyss
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
One message removed from a suspended account.
just report it sync
One message removed from a suspended account.
One message removed from a suspended account.
One message removed from a suspended account.
unfortunately no, we can't push people through queue
you broke one of our rules and are temporarily banned
For how long?
One message removed from a suspended account.
sound
No we cant
One message removed from a suspended account.
One message removed from a suspended account.
no, we cannot
12 hours it looks like
was not on rustoria then
a guy was cheating, he got flykicked and he leaved for the rest, i have proof of him flying, aimbotting, can someone ban him?
!report
Hey, @misty scaffold
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
made one already
Did you just F7 or did you do /ticket?
both
perfect
report it for u ❤️
Hey, @gleaming compass
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
can you manage it?
one of our admins will get to it as soon as they can
🥰
Are bps shared across modded and official?
how can I cancel 1 subscription? I've got two atm 😐
I am also unable to cancel sub, even tho I have recurring, still being forced to wait in queue
No, they are specific to the server you are on
!cancel
Hey, @near halo
To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4
thanks bro ❤️
thanks, did not realize I needed to type "I wish to cancel"
i got rust for christmas and im trying to play Eu rustoria x2 vanilla but when i load in it kicks me out and says im hacking
?steamid
Hey, @earnest moon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Will pop on US 2x get higher? its 110 rn
Expand the slots on the US Main!
theyre already at 950. they will not go up anymore.
We need more. The queue is stuck at 63 and 200 people are behind me)
Can I get help pls?
It is not going up anymore.
Wait 5-10 minutes but it should be fixed
thank you
no new item store
sometimes they release it later in the day
with?
I got kicked from the server
Expand the slots to 1000 please)
ok ty
For the third time, no. Stop asking.
What is the disconnect message?
Nevermind, I see Marzy is helping you
Okay, I'm sorry...
eu long down?
eu long down?
seems to be frozen, I let our devs know
thnx
/support
devs have been made aware of the issue
any idea why i have high ping or rustoria monday ? i checked on many others server i have 20 ping, but i have 130 ping since 1 hours on monday
Unsure, but if you create a #network-support-old ticket our team can help you troubleshoot
there is a problm with my clan i cannot see the statistics it says you need to play on rustoria server to see your statistics can you guys help me with it ?
we know, thank you 🙂
eu long donw
may i join !
Good to know I like that. Thank you
long donw
for your information. rustoria EU long is currently down.
I know your not facepunch but do you know why my rust crashed whenever im starting it up
change your pc
Unfortunately it could be a variety of reasons. Have you tried verifying game files?
my heart is frozen can u fix it ?

for how much time is take a break?
yes
?steamid
Hey, @regal bramble
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
no im just interesting
Restart stea? Restart PC? Restart router?
i dont have it
It varies
Ill try router
Do i need to fund hoppel’s coke addiction to get the server back up? 
jyrcella is mine
by stea hopefully you know i meant steam lol
alr
а что случилось?)боишься проебать мой калашик?
whats kalashik
@noble terrace hows your day going ?
good! done work for the day so admining now
hows wipe?

?
im snowballing can u tp to me and watch over me since ur an angel
What's with the long server?
Honestly unsure, let me see if I can find an answer for you
your the answer to all my problems
the server lagign toooo much
@chrome lake assuming you do play on our servers?
okay my love thx a lot ❤️
im playing on eu long with my team
Jyrcellas mine bro back off little bro
How long will it take?
but there is a problem with it i guess
what is wroing in eu long?
i need you to support me
aware and working on getting it back up
u fixed this&
i need support
??
Long is down. 
shes mine back off little bro
im streaming and all my team is kick
pls fixed eu long i say u
only if ur there for me
what server?
Whats the issue?
us main
PLS FIX EU LONG
are you logged in with the correct account?
ofc yes im playing with my account but my nickname didnt change i change it from steam its still old one
what is the error message?
and we are in stream 😭
dear admins have you tried turning EU long off and on again?
Admins i say u pls repair rustoria eu long
no but i put it in a bowl of rice
steam invalid
do you need the stream to see?
Ah, unfortunately that is an EAC/Steam error and not something we have control over :/ I would still recommend making a #network-support-old ticket though so we can see if it's something on our end
same steam ID though?
im so sad
pls fix eu long
pls fix eu long
Try verifying game files and or try reconnecting a few times. A mix of things tend to fix it but its on steams end. @ember badge
working on it
thank u
eu long don't working
why isnt letting me join eu long?
wait 5-10 minutes
seems like they kicked all the people from Argentina. Our team was kicked too even if I was using a VPN. This happened to us a few months before and they couldn't fix it
guys admins like @noble terrace are working real hard on the problem dw !
be patient
wait guys server on 10 minutes maybe 15 minutes
is possible do something to join us?
same one

ur actually cringe
eu long is booting
cringe
Thats actually crazy icl
We don't voluntarily kick people. If it is region specific then usually it is related to the local ISP
shes mine anyway
ur a ding dong
Not saying you kicked us. Its a region issue and has been happening for a while
😐
crazy
@noble terrace i would even take that
jyrcella respond 2 my dms b
@high moth is cringe aswell
wrong aspect pipe down little boy
i beg go to general so i don't have to mute you
ok !
us main two hours in queue and he kicks me out
sorry
is there anyone that can refund me for my vip purchase?
eu long is on again
its rust issue, nothing we can do about it
ay how do i report someone to server admins for cheats?
i need to report a glich]
!ticket
Hey, @signal meteor
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
f7 to report a bug in-game
!ticket
Hey, @empty pumice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
UIS MAIN LKAGGING SO BAD
I want to request a priority as there is a cheater killing everyone by headshots
Ticket #e53cb5
!report
Hey, @empty pumice
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
cheater on eu small
Hey, @bronze flume
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
created ticket already
if your you game crashes there is a spot save right?
it doesn't save your queue spot no
admins will reply soon
we don't do that, you can suggest in #feedback-suggestions
what high pop server dosnt do that that is just decency
luke you on rn?
An admin will reply to your ticket when they can, I am busy
i waited in a 100 player que for 1 hour and as soon as i load in and hit a barrel i get kicked


