#support

1 messages · Page 397 of 1

maiden cipher
#

@fossil igloo Can you help

fossil igloo
maiden cipher
# fossil igloo With?

Turkish : destek biletinde banımın açıldığı söylendi ama hala sunucuya giremiyom

subtle leaf
#

anyone having error getting into us long

#

dissconnected EAC error timed out

maiden cipher
#

@sour rapids bana yardım edermisin

near halo
#

@fossil igloo

fossil igloo
near halo
#

@fossil igloo can i chat to u for a sec?

maiden cipher
thin plover
near halo
#

theres people living inside a cliff in eu mondays

near halo
#

they showed me

thin plover
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fossil igloo
near halo
#

x19 top left

#

must be some kind of exploit abuse right?

maiden cipher
near halo
#

When eu main wipe

fossil igloo
fossil igloo
near halo
#

Any admin tell

#

im at their base rn

#

When wipe eu main

maiden cipher
near halo
#

eu main wipe thursdays

#

hoppel you there?

fossil igloo
near halo
#

ok

#

love

gloomy sparrow
#

./translate off

near halo
#

hoppel thx soo much bro

silk flame
#

we got any oc in here

mortal vector
#

Hi admin , i want to know how to report an AI/ script fisher .
i found an cheating fisher in rustoria us long servers .

marble mantleBOT
#

Hey, @mortal vector

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

flat star
#

We got insided by some guy in #looking-for-group, seems like he’s purposely doing it to many people. Is that allowed?

timid glade
#

us mondays is lagging like crazy

timid glade
dusty saddle
marble mantleBOT
#

Hey, @timid glade

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

neon root
#

us mondays has been rubber banding like crazy all day

#

fix itttt

dusty saddle
marble mantleBOT
#

Hey, @neon root

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

dusty saddle
#

That's the best way for them to look into it

#

I will also make them aware

timid glade
#

i just logged on i dont this its me

neon root
#

the whole server is complaining

cedar aurora
#

Hei 🙂 how i can Cancel my VIP subscription? Not playing at the Moment

wild mural
#

!ticket

marble mantleBOT
#

Hey, @wild mural

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cedar aurora
#

I Cannelt it on Paypal But dont find a Button to do on your Homepage

last edge
cedar aurora
#

Got it Thanks

#

No i Take a Break 👍

paper swallow
#

Hello Schaadt I received a message that I need to contact you

pulsar sparrow
#

my group just got banned for hacking even tho we werent

errant yacht
#

I demand to talk to admin

paper swallow
#

@misty scroll

timid glade
#

i love getting haccusated

misty scroll
errant yacht
#

I been banned for playing with a hacker. I actually have no knowledge of someone hacking in my team?

#

How can I be banned for someone else actions without knowing about it

ivory crypt
misty scroll
misty scroll
pulsar fractal
#

can i get my appeal reinstated after two years

pulsar fractal
#

i've matured since highschool

lyric basalt
misty scroll
#

(but can be faster)

errant yacht
#

I ask for faster if possible. As we are a group of new people who only been playing rust for 2 weeks this is heartbreaking

#

We been playing the game legit. Do we get to know who cheated in the team?

ionic jackal
misty scroll
#

It'll be answered as soon as the banning admin is available to check out your appeals, and yes, you will get to know who the cheater was

#

If you send me your SteamID right now I can tell you who the cheater was

errant yacht
#

ok

final oracle
#

this game has ben ruined by cheaters got killed by this chines serg all wipe so they gave me there bases spent 5 hours trancfering loot and now im banned dose it ban u still even if u report them?

pulsar fractal
#

i said some pretty horrible stuff but i was edgy and young please give me another chance to appeal

errant yacht
#

889503612

thorny spade
#

76561198032705696

misty scroll
thorny spade
errant yacht
thorny spade
#

Can we know

final oracle
#

76561199248904918

misty scroll
#

The player banned for cheating is "YT7"

ionic jackal
#

I'm not involved can i get an unban

thorny spade
#

can we know what cheating it was

misty scroll
thorny spade
#

we found him in a random server g who da fuck is that guy

ionic jackal
#

you guys just said 3 days tbh

#

our base is gone by then surely?

errant yacht
#

no worries

#

imma apply rn

near halo
#

we will deal with YT7 accordingly

misty scroll
#

So we can't go into details, however they were definitely cheating from what I can see

thorny spade
#

can you say what it was related to

misty scroll
#

No

mossy lava
#

Hey - as the group leader, what are we supposed to do if we are unaware of a player cheating / not cheating - Primo

near halo
#

He is not the group leader

errant yacht
#

read up genius

#

( self reacts )

#

@misty scroll can u send me a friend request? lets have a private convo

misty scroll
paper swallow
#

@misty scroll dm!

mossy lava
#

Thank you for the help @misty scroll unfortunately not much we can do other than wait for the appeal process. Appreciate your responses towards us, some of us are new so it is kind of a sad feeling but we understand

errant yacht
misty scroll
ionic jackal
#

Schaandt surely this isn't fair my ban is a week when I been playing this game nonstop

#

I have 3 kids and work 2 jobs By the time i come back i wont have time for this.

misty scroll
paper swallow
#

Can I please have an adequate administrator? Schaadt blocked me for no reason(

ionic jackal
misty scroll
ionic jackal
#

How would i even know

misty scroll
#

They were cheating, that is for sure

errant yacht
#

Literally. Like imagine theres 15 honest guys and then theres one douchebag amongst us. We are just being punished for his mistakes

#

I had sleepless nights protecting my base and now im banned cause of this guy. I missed out on sleep for him. Sighs

paper swallow
#

@misty scroll What's with the terrible treatment of new players? Can't you play on your server if you don't have 1000 hours?

misty scroll
#

I understand why you are frustrated. Your teammate didn't only get themselves banned, but all of you as well.

misty scroll
thorny spade
#

ive been awake for 48 hours straight

#

this guy ruined my life

mossy lava
#

Our neighbors had us on watch 24/7, guys from all time zones NotLikeThis and if he was cheating as you say which you are sure of, now 10+ of us got punished for it, it sucks

paper swallow
paper swallow
hexed nimbus
noble terrace
paper swallow
noble terrace
ionic jackal
#

I dont blame u SChaadt ur just doing ur job but its still hurts you know?

paper swallow
noble terrace
knotty trellis
#

how do i report a player through rustoria again?

marble mantleBOT
#

Hey, @knotty trellis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @knotty trellis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

paper swallow
knotty trellis
#

!ticket

marble mantleBOT
#

Hey, @knotty trellis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

So whenever you want to be honest about your past, feel free to message Schaadt

pulsar fractal
#

Jyrcella

paper swallow
pulsar fractal
#

I demand an admin!

ionic jackal
#

Jycrella ignore that liar hes being delusional right now

pulsar fractal
#

I DEMAND AN ADMIN!

#

THIS IS LUDACRIS

paper swallow
noble terrace
#

and turn off caps lock

#

please

pulsar fractal
#

I would like to confess my wrong doings

#

but no one will respond

noble terrace
#

alright whats up

ionic jackal
#

@noble terrace quick question sir.

paper swallow
thorny spade
#

@plush dust join him

pulsar fractal
#

2 years ago (I was in highschool) I was extremely edgy and thought spamming in the chat weird stuff was funny. I was permantely banned but I dont see how thats as damaging as say a cheater in the server. I admit what I said was extremely weird, but I have matured. I would just like maybe another chance to appeal??

#

everyone was spamming in chat aswell and I just decided to join in and I have very much regretted it.

noble terrace
knotty trellis
#

theres a 4 man cheating group on US medium and just rolling everyone

#

player has 54 hours and chest locks 125 m tommy

marble mantleBOT
#

Hey, @knotty trellis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

knotty trellis
#

thank you

ionic jackal
#

@noble terrace i was banned for playing with a "cheater" without my knowledge but i get called the N word and F word daily, then you guys say 3 business days

last edge
#

np

ionic jackal
#

My point is if i make an appeal can you personally reply to that because if i wait 3 days my base is surely gone and i cant conintue @noble terrace

pulsar fractal
#

spamming weird stuff

noble terrace
pulsar fractal
#

I was

paper swallow
noble terrace
pulsar fractal
#

and I understand and I am very sorry

noble terrace
#

and I am not that person

ionic jackal
errant yacht
#

bro I've tried to appeal for 30min. It keeps saying ban not found?

pulsar fractal
#

It's been two years I was 16

noble terrace
noble terrace
noble terrace
noble terrace
pulsar fractal
#

I appretiate it

errant yacht
ionic jackal
noble terrace
errant yacht
#

ngl i cant post it here

#

not working

noble terrace
paper swallow
errant yacht
errant yacht
#

ive had that message for like 30min yet on rustoria it says 7d ban

noble terrace
paper swallow
misty scroll
misty scroll
#

I told you very clearly what I need from you, and the only thing you need to do is provide me with the information I need

paper swallow
ionic jackal
misty scroll
ionic jackal
#

And there will be no point in my life

errant yacht
#

yo can my base be on lockdown. Can't have that one group raid us. They have failed for 4 days now

paper swallow
misty scroll
noble terrace
noble terrace
ionic jackal
#

I meant my rust life im just a serious roleplayer, Sorry Jycrella

misty scroll
ionic jackal
#

Can you protect our base in the mean time @noble terrace @misty scroll ?

misty scroll
#

No

ionic jackal
#

OK but can you hide our base from L7 TO H11

noble terrace
#

no lmao

paper swallow
paper swallow
shadow mortar
#

Guys i got banned playing with hacker, is this serious i invite tham in the team to tell them why he is hacking and than i got banned too wtf?

#

this is not fair realy, check your logs.

paper swallow
# misty scroll No

I'm not doing anything forbidden, I'm just farming stones and building a house!

hidden thunder
#

So, I have a question?

#

@noble terrace

noble terrace
#

?

shadow mortar
#

im in waiting for support <@&274971100184576010> can you help me?

marble mantleBOT
noble terrace
#

we just know that you do

shadow mortar
#

Thank you

unique garden
#

i have vip and i can t see vip chat , i was able to see it 3 days ago and it disappered

hidden thunder
# noble terrace yes

I applied for Rustoria. Support 2 days ago with the proof that I didn't know that the player I played with for several days was a cheater and I was banned from the site with him. When will they answer me?

shadow mortar
#

76561199348472578

hidden thunder
#

@noble terrace

shadow mortar
noble terrace
#

Your teammate was 100% cheating

shadow mortar
#

The Problem i was not there Teammate only for 5 Minutes because he was solo too, i dont know this Person

#

i play this server since yesterday with a another friend and he was not coming

#

and this tree kill me 5 times

#

after i kill them and get the aks sets...

hexed nimbus
noble terrace
#

Please explain your situation in your appeal

shadow mortar
#

and invite them in team, to ask in the team cheat "why he is cheating" it was so abvious

noble terrace
#

And then you chose to keep playing with him

shadow mortar
#

10-15 Minutes than, you see the chat

noble terrace
#

telling him he is cheating just proves that you were aware of it to be honest

shadow mortar
#

I was in my Base wtf? i dont roam with a Hacker anythink elese

noble terrace
#

But I'm not the one who banned you

#

So I have no control over your situation

errant yacht
#

ngl jy. One question. How will I get unbanned if I can't appeal it pal

noble terrace
#

Explain your case in your appeal

noble terrace
errant yacht
hidden thunder
noble terrace
hidden thunder
#

ok

#

thanks

paper swallow
hexed nimbus
#

did you buy a account with game or did you buy the game

paper swallow
#

account with game

shadow mortar
#

Appeal Created
Please give our staff some time to review your appeal.

hexed nimbus
# paper swallow account with game

Steam accounts cannot be bought or sold. An account is for the personal use of its creator only. What are the consequences of selling an account? When Steam's support team notices an account has been sold, the account will be permanently locked whether or not it is currently in the possession of the buyer or seller.

paper swallow
tawdry pulsar
paper swallow
noble terrace
tawdry pulsar
#

But if it is linked to bad accounts it’s your fault

paper swallow
#

@misty scroll

vagrant egret
coarse gate
#

i get banned for hacking everaqy time i join

paper swallow
#

@misty scroll

#

Give me a reason for the ban!

noble terrace
#

We know that you are not a new player

noble terrace
marble mantleBOT
thorny spade
#

can we pay to be unbanned?

tawdry pulsar
paper swallow
thorny spade
#

10k first offer

vagrant egret
noble terrace
noble terrace
#

we dont accept payments for unbans. but youre not getting unbanned regardless

final oracle
#

lol

#

thats how u run a server right there

noble terrace
#

you'll be unbanned in 7 days

coarse gate
#

who

noble terrace
#

magnus

#
  • team
coarse gate
#

oh

noble terrace
coarse gate
#

idk my steamm account got hacked and when i got it back i was banned

noble terrace
#

You'll have to appeal with them

paper swallow
coarse gate
#

where can i communicate with rust ? or steam for an unban?

noble terrace
coarse gate
#

thanks tho

toxic knoll
#

admisn i got banned for no reason and asked to come to discord

paper swallow
toxic knoll
#

@misty scroll dude why did i get banned? XD

noble terrace
paper swallow
noble terrace
toxic knoll
#

Brother, i was playing i got banned out of no where asked me to come to discord

#

literally didnt even kill anyone since i hopped on

paper swallow
noble terrace
toxic knoll
#

@noble terrace can you please check why i got banned? do you have logs?

marble mantleBOT
toxic knoll
#

76561199381205500

paper swallow
noble terrace
noble terrace
paper swallow
toxic knoll
#

@balmy cypress hey luke, whats popping my dude, why was i banned?

paper swallow
noble terrace
paper swallow
balmy cypress
snow compass
#

hello can i talk to a admen

#

like i get kiked from the game and it seas hacking but i dont so im confused

bleak meteor
#

i need help

marble mantleBOT
snow compass
#

76561199247021962

#

thats my steam id 76561199247021962

noble terrace
#

checking

snow compass
#

thx

undone pivot
#

Anyone else getting corrupt eac error since update ?

noble terrace
noble terrace
undone pivot
#

Ah ok thank you tho ! Was wondering if I was the only one

snow compass
#

its still doing it

#

helllo

stray flicker
#

Rustoria administration, help! When logging in to the server, the server loads, the game is shown for a second and crashes, after which a hacking error is issued. After reading on the Internet, I realized that it was a ban for macros or for a damn mouse, etc. But I have a logitech mouse that doesn't have macros on it. Help me.

snow compass
#

thats what is happaning to me

#

like i run for like two sec then that happens

near halo
near halo
snow compass
#

idont know o to do that

noble terrace
near halo
marble mantleBOT
pulsar fractal
#

@noble terrace Hey do you know which admin banned me?

noble terrace
noble terrace
pulsar fractal
#

were you able to message him about my request

noble terrace
#

i forwarded it, yes

stray flicker
noble terrace
stray flicker
#

okey

pulsar fractal
#

My friend was banned the same day as me for the same type of behavior and he has been unbanned, im assuming it was the same admin

pulsar fractal
stray flicker
balmy cypress
noble terrace
oblique merlin
#

steam down(

near halo
spring edge
#

Which is why you need to hear John out just a little more

raven mist
#

Nah, John is lost

#

not gonna get unbanned

spring edge
#

I also knew you'd say that

spring edge
# raven mist Nah, John is lost

But let's go back to a time in 3rd grade where they once taught you how to put yourself in others' shoes.

Now imagine this scenario,
A rust duo can't play on the best rust server together, one is unbanned and one isn't!

#

And John has genuinely matured to a certain degree 😀

thin plover
#

I wouldn't push it far, you are already VERY lucky to be unbanned

spring edge
#

I also knew you'd say that so I prepared one final sentence

#

"Damnit please bro he's my rust duo we always play together" -UNIAKA

balmy cypress
#

We could put your ban back in place so you two are together if that's better @spring edge

spring edge
#

😔

left pilot
#

how do you report cheaters beyond the ingame report?

#

There's a very obvious cheater knocking about

raw echo
#

Can you handle the same situation as yesterday? I can't get into the server.

#

Is there an administrator to handle it?

barren badge
#

hello

brisk bluff
marble mantleBOT
barren badge
#

76561198073193498

obsidian acorn
obsidian acorn
slim vapor
#

you need to fix that eac corrupt error i was running back to base with 4 guns on me and my full metal ak forest kit after countering heli solo and i got eac corrupt error. loaded in and a naked was looting me

brisk bluff
slim vapor
tawdry pulsar
tawdry pulsar
#

I didn’t mean it loriemagpie accept my friend request

west osprey
#

hmmmm

tawdry pulsar
#

Please I beg

#

You are one of my favorite admins

#

Right behind fear and hypse

pale bramble
tawdry pulsar
#

And chooky

obsidian acorn
#

np

west osprey
river elbow
#

can I get help

#

i wanna talk to moderators please

dreamy acorn
#

hey can we get mods to chat ban some spammers

#

they've been going for like 10 minutes

shy remnant
marble mantleBOT
#

Hey, @dreamy acorn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glass wyvern
#

how I can report hacker

obsidian acorn
#

I'm not sure if they reach out to let you know if you aren't selected for an interview. but make sure your DMs are open to members of this server and they should contact you on discord

obsidian acorn
marble mantleBOT
#

Hey, @glass wyvern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

river elbow
#

!appeal

marble mantleBOT
#

Hey, @river elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glass wyvern
#

admin

obsidian acorn
#

if you reported on the website or did a /ticket in game, the admins will get to the report when they're available. make sure you f7 report to facepunch as well

vast quail
#

love this no admin game!!!

#

great servers they would def be better if they were run but rustoria and not cheaters tho

noble terrace
noble terrace
noble terrace
tawdry pulsar
#

AND JYRCELLLA WTF

#

I FORGOT

noble terrace
marble mantleBOT
#

Hey, @vast quail

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

spark kettle
#

How long should I wait for a response to a request?

noble terrace
spark kettle
noble terrace
slender spruce
#

Any clue why my ping Im na and play eu has gone upto 212 on eu long? because the storms did servers switch or something?

spark kettle
noble terrace
coral shore
#

Is there a cheater report ticket anywhere?

obsidian acorn
marble mantleBOT
#

Hey, @coral shore

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ember frigate
#

can someone see why i was banned in the main rust server

slender spruce
#

why is my ping consistently so high on eu as an na right now its like this for everyone whos na instead of 100 ping we all sitting around 200

marble mantleBOT
#

Hey, @ember frigate

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @ember frigate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ember frigate
#

i got banned on main rust discord server

tough basin
#

!appeal

marble mantleBOT
#

Hey, @tough basin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian acorn
obsidian acorn
neon root
#

us mondays is still super awful with the lag

near halo
#

Hey I just got steam auth banned

#

and before that It showed eac temp ban?

#

You've been banned in Rust until 10 January by Easy Anti-Cheat on behalf of the game developer

sharp mirage
#

im not getting the extra points in the rust server for being in this discord im on 10x no bps us

grim burrow
#

!appeal

marble mantleBOT
#

Hey, @grim burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

smoky cape
#

!report

marble mantleBOT
#

Hey, @dawn helm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @sharp mirage

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

vestal marsh
#

I am having trouble connecting to US rustoria 2x vanilla. I can't find it in the list of servers. WhenI try to connect via ip, I get sent to Amsterdamn II.

rotund hazel
swift crest
#

ВОТ ТАКИЕ ПИРОГИ

fallow lotus
#

He's a Korean Rust Player
I'm trying to connect the server
The phrase "disconnected hacking" comes up
I did a lot of PVP yesterday, but I think I got the wrong punishment
I'm inquiring. Please check it again. Nickname: Ko_N

pliant oriole
#

Even though you removed my unfair ban, I still can't enter the server.

#

76561199160734536 steam ıd

#

this is complete nonsense

#

<@&274971100184576010>

#

I just want to play the damn game with my friends please fix this now

analog narwhal
#

So I had just gotten done recycling a lot of stuff for scrap about 1800 scraps worth and being that it’s towards the end of wipe on rustoria US small I decided fuck it let’s gamble so I go to the wheel put 1k on 1 and won then went to BJ and put 500 and lost put 500 again lost the I decide to just go all in the 1800 that I have left, I get a 19 and I click stand but the moment I do I blue screen and when I log back on I was killed by a scientist and all my scrap was gone and there was no body

#

<@&274971100184576010>

wet harness
#

what should I do?

#

I really haven't ever played with software

silver root
silver root
marble mantleBOT
#

Hey, @pliant oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @fallow lotus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant oriole
#

I DONT HAVE A BAN MAN I DONT HAVE

#

BUT DESPITE THIS I CANNOT ENTER THE GAME

#

WHERE CAN I SEND PHOTOS?

#

I HAVE SS

silver root
pliant oriole
#

FRIEND, I CANNOT LOGIN FOR 3 DAYS AND I OPENED A TICKET

#

I JUST WANT TO PLAY GAMES WITH MY FRIENDS

#

WHERE CAN I SEND PHOTOS

silver root
#

Chill friend,
Whats the message say?

pliant oriole
#

same as this

silver root
#

That would be under ban appeal.

analog narwhal
silver root
analog narwhal
#

That’s what I thought just sucks balls that it happened

pliant oriole
#

nick text me private

#

ı send you photo ı dont know englısh

silver root
analog narwhal
silver root
analog narwhal
#

Rn it’s a 1660 ti, i7-10700k or smth with 16gb of ram

pliant oriole
#

nıck

analog narwhal
#

Running on potato graphics lmao

pliant oriole
#

please help me dude

#

ım cryıng

silver root
analog narwhal
#

It didn’t specify it just froze and crashed

silver root
analog narwhal
#

Pc itself

silver root
analog narwhal
silver root
analog narwhal
silver root
#

Ah

#

Prebuilt or laptop? I wonder if you could link me your pc and try diagnosing it.

Other than that i recommend building your own imo.

analog narwhal
#

Prebuilt with ram upgrade

#

I’m not sure they sell it anymore but I’ll see

#

This one I believe

silver root
analog narwhal
#

It’s like 4 years old

#

I would never spend that much on that nowadays

dark radish
#

1000% build your own

analog narwhal
#

That’s the plan

#

I was gonna get the newest cpu 128gb of ram and one of the new supers

dark radish
#

128gb of ram

silver root
analog narwhal
#

Ikr

candid loom
#

bro this server is full of cheaters, i swear

silver root
#

I have 2 computers and building a dual pc setup currently

analog narwhal
#

W

#

Yeah I just need a powerhouse of a pc for streaming

silver root
silver root
#

I mean you can get away with a $1600 setup with a lower X3D chip @analog narwhal

dark radish
analog narwhal
#

True but I’ll also be doing video editing, recording, graphic design, 3D rendering, etc.

silver root
candid loom
#

guy shots me through multiple bushes, double headshot, no clear line of sight between me and him

silver root
candid loom
#

i can predic the admin response: "Hi there, I have spent a good amount of time spectating this player and found nothing to be out of the ordinary."

dark radish
#

Well if he’s not cheating then he is not cheating, you need to wait until we investigate the player by making a ticket

analog narwhal
candid loom
#

i did made tickets for other people in the past that were obviousely cheats, one guy killed a team of 5 people, all of us with double headshots, like his aim snapped at our heads... admin response was that there was nothing out of the ordinary

#

im starting to think these are automated bot responses, and no actual investigation was made

dark radish
#

They aren’t I can assure you

candid loom
#

cheaters are really ruining this game for the rest of us who are not cheating, i think admins should take this more seriously and investigate

marble mantleBOT
#

Hey, @candid loom

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dark radish
mortal walrus
#

skyline drag me?

silver root
dark radish
#

that is a w pc

silver root
#

indeed

#

for cheap 2

analog narwhal
#

Yall some w staff compared to other servers I’ve been in

upbeat ridge
#

Are macros on horses allowed for buying cloth I see people doing it right now

silver root
analog narwhal
#

I genuinely thought you was staff

silver root
#

Haha

#

Well i mean. Not yet MonkaStare

dark radish
#

🤯

silver root
deft kestrel
#

I'm waiting for my unban, which I received for no reason. DAY 28

raven mist
silver root
analog narwhal
#

I wish yall foundy wiped cause there was like 4 cheaters near me that got banned lmao

silver root
silver root
deft kestrel
silver root
sleek drum
deft kestrel
#

your ban remains, have a nice day, this is the best support I've seen in my life

#

xd

sleek drum
deft kestrel
#

template answer, I didn’t expect anything else

#

You may think that I don’t respect admins, but I was as patient as possible, I NEVER PLAYED WITH CHEATS and a ban is impossible

sleek drum
#

well

#

I appreciate your being respectful.

#

good luck

deft kestrel
upbeat ridge
#

re macros on horses allowed for buying cloth I see people doing it right now

pliant oriole
#

<@&274971100184576010>

wintry galleon
#

@upbeat ridgeYeah there is a guy whos been online over 24h now on my server.

upbeat ridge
#

yeah and theres nothing clear if its allowed or not

pliant oriole
#

Even though you removed my unfair ban, I still can't enter the server.
76561199160734536 steam ıd
this is complete nonsense

#

fıx thıs

wintry galleon
#

@upbeat ridgeWell scripting isnt allowed.

pliant oriole
#

fıx thıs

#

<@&274971100184576010>

upbeat ridge
wintry galleon
#

And ive seen people standing and trading horsedung for hours and hours occupying.

upbeat ridge
#

ye

wintry galleon
#

Ah alright.

upbeat ridge
#

I just would like more clarity on their stance

wintry galleon
#

Well it is a 3rd party software who gives a unfair advantage.

upbeat ridge
#

true

pliant oriole
#

where ıs the admıns

wintry galleon
#

Might be sleeping.

#

They are also humans so.

lone citrus
#

How to obtain RUSTORIA's sleeping bag skin

thorny dune
hasty sundial
#

i got kicked for hacking and idk why

#

i have never used any cheats or something

#

and im just new to this game

brave lance
marble mantleBOT
#

Hey, @hasty sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hasty sundial
#

<@&274971100184576010>

#

since the account owner is not online i cant use appeal 😦

cosmic rivet
#

Dear admin. Rust+ has not worked for 3 days in a row. Can you turn it on? EU LONG

surreal kelp
#

Sometimes a ticket works best instead of dropping a line in discord support. No matter though an admin at some point will see your post here and you will get your response on that. Have a great day.

surreal kelp
tiny swan
#

bro pls slot <@&274971100184576010>

toxic shard
marble mantleBOT
#

Hey, @tiny swan

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

buoyant needle
#

Какая команда для репорта на сервере

marble mantleBOT
#

Привет, @buoyant needle

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

#

Привет, @zinc jolt

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

grim burrow
#

Hey, <@&274971100184576010>, I was wondering if there was any updates on my appeal? I received a ban on a server I haven't played on in about two years... just wondering if the misunderstanding could get looked at my ID is 76561198045980038

barren trench
#

!ticket

marble mantleBOT
#

Hey, @barren trench

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vast blaze
#

why does it tell me to go to discord

#

everytime i connect to the server??

subtle cape
marble mantleBOT
#

Hey, @grim burrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vast blaze
#

appeal for what

subtle cape
vast blaze
#

yeah marc

subtle cape
#

Then marc has something he wants to discuss with you

wanton helm
#

Is there something that can be done about Russian cheaters? Aimbot, ESP, Wallhack, whatever, very blatant raiding straight to TC without taking any doors etc. EU Low Pop, last wipe they were a 6-8man as well which is just said on a low pop server.

vast blaze
#

ok whos marc?

subtle cape
#

One of our admins

vast blaze
#

sure

#

where do i contact him

subtle cape
#

You can try dming him, but hell try to get in contact with you asap

barren trench
#

Nice toxic players in this server!

#

Two players from Russia approached me and started calling me Polish pigs!

subtle cape
marble mantleBOT
#

Hey, @wanton helm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wanton helm
#

Already did unfortunately, no effect. Last wipe and this wipe.

#

Now they raided straight to TC, going cheapest path skipping all the doors.

barren trench
wanton helm
#

Big bullshit, obvious ESP/Wallhack.

#

But these guys still exist, they play like shit. You kill them a few times, then eventually they turn into PVP gods and dunk you and you don't stand a chance anymore.

blissful herald
wanton helm
#

Very sus, and now a raid that goes straight to TC with the lowest raid cost.

grim burrow
subtle cape
grim burrow
brisk escarp
#

Hello. I just bought the game, I go to the server and it kicks me with the reason “hacking”. What is this connected with?

marble mantleBOT
#

Hey, @brisk escarp

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brisk escarp
subtle cape
brisk escarp
subtle cape
#

No problem!

near halo
#

Can we plz get a up in the pop on long?

minor temple
#

Slots control them selves based on queue and server performance within pre determined cap which is unlikely to increase over 450 at this stage of the wipe.

pliant oriole
#

I'm not banned but I'm getting a "hacking" error

#

76561199160734536 steam ıd

#

I objected and my objection was accepted.

hexed nimbus
marble mantleBOT
#

Hey, @pliant oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pliant oriole
#

I can't access Rustoria servers for 3 days.

#

Help me mike please

hexed nimbus
#

then you probably got a temp ban instead of a perm ban you need to wait for the timer to stop

pliant oriole
#

But ahy

#

Why

hexed nimbus
#

no clue mate

toxic shard
#

previous account gamebanned ? suspicious account ?

pliant oriole
#

No man

toxic shard
#

the list of possible cause is long ...

pliant oriole
#

No

#

Please text me dm ı send you photo please admin marc

toxic shard
#

if it's a eac then contact eac

pliant oriole
#

Dude

#

My objection was accepted

#

Where can I post photos on this discord server?

#

I will show that my objection has been accepted

#

@toxic shard

marble mantleBOT
#

Hey, @pliant oriole

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

toxic shard
#

you need to link to post a picture

#

also pinging here is useless 🙂

pliant oriole
lilac belfry
#

why sea long lagging

pliant oriole
#

look

lilac belfry
#

<@&274971100184576010>

mint warren
#

Sea long dead

#

<@&274971100184576010>

#

Help

vague linden
#

Bonjour je joue depuis ce matin avec une pote sur le EU. Médium et ont se fais kick avec comme message : corrupt or invalid backend message sa ne me me fais pas sur les autres serveur

river elbow
#

!appeal

marble mantleBOT
#

Hey, @river elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vague linden
#

@toxic shard merci ☺️

lilac belfry
#

why sea long lagging

mint warren
#

Sea long down

agile fjord
#

hey... idk if im being kicked for hacking? what does " disconnected: Hacking " even mean? I've had the steam account since 2007, i've had rust since april 2016 (right after they added female models if u rmbr) wth is it? Is it a ban?

marble mantleBOT
#

Hey, @agile fjord

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

agile fjord
#

so it is a ban? its just weird i played on the server the last like couple days, i dont know how my skill could ever possibly be considered hacking lolol

#

"ban Not Found
Try connecting to our servers. Your ban may have expired."

#

🤷‍♂️

marble mantleBOT
agile fjord
#

want me to dm u or should i post it here? hmm

ocean thistle
agile fjord
#

76561197994826984

ocean thistle
#

Checking

agile fjord
#

is it VPN? idk, i played for like 30+ hours before and after the most recent wipe

ocean thistle
agile fjord
#

tyty

ocean thistle
dapper raptor
#

can someone give me rust acc i will be so happy

lilac belfry
#

WHY SEA LAGGING

#

<@&274971100184576010>

gloomy sparrow
#

!network

marble mantleBOT
#

Hey, @gloomy sparrow

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

marble mantleBOT
#

Hey, @lilac belfry

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

mint warren
#

The administration has a question for me, I HAVE BEEN WRITING A LOT OF TIMES AND MY SERVER IS JUST LAGGING, THE RE-ENTRY DOES NOT HELP, THEY RAID ME. HELP

#

<@&274971100184576010>

lilac belfry
#

why

#

all fucking sea long lagging]

#

nice nice good job

#

sea long lagging every day

minor temple
#

I'm afraid this is something out of our Control on the host side. Announced a few days ago #announcements message

lilac belfry
#

pretty nice\

mint warren
#

YES

lilac belfry
#

best host dont have a control

#

how

mint warren
#

BUT HOW DO I PLAY?

#

I'M BEING RAIDED

#

AND I HAVE 20K PING

raven mist
#

And stop using caps

wispy dirge
#

The company who host's the servers in the data center are actively investigating the issues with the servers, when they find a solution it'll be resolved... till then things can be a wee bit choppy.

It's not a Rustoria issue, is a host issue.

sweet canopy
idle depot
#

help me pls i connect ro serv and banned

marble mantleBOT
#

Hey, @idle depot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

idle depot
#

can i speak with support?

#

can someone look my pc,why i banned all time when i try to connect

wispy dirge
#

What does it say in the ban message when you go to connect?

rotund hazel
marble mantleBOT
#

Hey, @idle depot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

idle depot
#

i can t appeal cause system don t see my ban wtf

#

i never used cheats in my life

#

6 month ago i have the same ban i don t undertund for what and delete the game.now i again download game and ban again for whaaaaaat

marble mantleBOT
idle depot
#

/id/HAMA7/

wispy dirge
idle depot
noble terrace
idle depot
idle depot
noble terrace
idle depot
noble terrace
#

someone would have fixed it for you at that point

ivory crypt
#

Is it any thing how to fix eac connection error? i've got kicked like 20 times today

idle depot
#

ok i try again connect

#

all wirkig tnks for support

pliant oriole
#

Will the hacking problem be fixed tomorrow?

#

?????

royal thicket
#

i keep trying to submit an appeal for my mute , but every time i get an error message

royal thicket
#

lol

fickle shadow
#

DOES THIS SERVR HAVE KITS

#

AND IF IT DOES HOW DO I CLAIM THEN

royal thicket
fickle shadow
#

rustoria eu monday i think

royal thicket
#

No

fickle shadow
#

ok

#

i m new and i only get killed so it sucks

#

never even had a base

royal thicket
#

Try the new legacy shack!

#

600 wood to craft.

fickle shadow
#

I KNOW IT IS SMALL

royal thicket
#

home is home brother

#

GL

fickle shadow
#

THX

ocean thistle
#

Which would explain the error (not entirely positive though)

royal thicket
#

Ohhh , i’m not sure if i have any open. my last attempt was 5 months ago

#

i think

dapper crow
#

hello

royal thicket
#

oh i see

dapper crow
#

admin can someone help me?

royal thicket
#

one did go through , and got denied because “duplicate appeal”

hazy hawk
#

hello

#

come to discord i got banned

#

my in game name billur

ocean thistle
# royal thicket

In your screenshot it shows you made an appeal one day ago and it looks like it got denied

ocean thistle
royal thicket
#

yeah the response was duplicate appeal, i didn’t see it go through cause i always got the error message. oh well all good

hazy hawk
#

awz3

ocean thistle
marble mantleBOT
hazy hawk
#

discord gg awz3

#

76561199094854651

west mica
ocean thistle
#

Oh there he is hiiii

hazy hawk
west mica
marble mantleBOT
#

Hey, @hazy hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

#

Selam, @hazy hawk

Yasaklanma ya da susturma cezanıza itiraz etmek için, lütfen bu bağlantıyı takip edin: https://rustoria.co/support/appeal

Eğer Discord hesabınızı bu siteden bağlamasını yaptıysanız https://rustoria.co/link bir Discord botu tarafından mesaj alacaksınız.
Eğer hesabını bağlamadıysanız bunu web site üzerinden kontrol etmeniz gerekecek.

İtiraz gönderdikten sonra bir yönetici bu konuyu inceleyecektir.
Not: Standart yanıt süreleri 1-3 gündür ancak duruma göre değişiklik gösterebilmektedir.

dreamy python
#

GUYS I GOT KICKED FROM RUSTORIA NO REASON PLEASE FIX THIS SERVER IM WAITING AGAIN 120 QUEUE

#

ANY ON ADMIN?

#

i waited 3 hour queue

dreamy python
#

???????

sturdy coyote
#

Appealing a ban now. Had a player (our neighbor) that I was becoming suspicious of that we teamed with. They spent most of the time fishing after doing PVP (which I've learned could be them laying low from admin observations) and I found out just before I fell asleep a few hours ago that they only had 200 hours but seemed really good at pvp. I wish I'd done it then, was going to do it when I woke up. After they got banned looks like they gave our code to their original team who got online just to inside us. I think he intentionally began cheating just to get us banned because he was uspet I locked him out of our core because he was acting so bizzare just before I fell asleep.

Is there anywhere I can see where people have been banned? How do I check a players hours if their steam profile is private?

smoky cape
#

You're just going to have to wait in queue again

dreamy python
#

bro join me server ????

#

im on millitary tunnel loaded

sturdy coyote
#

I need to learn how to investigate players to know who I can be friendly with in this game =_=

dreamy python
#

why im waiting 120 queue?

#

I have already waited in line for 3 hours and I was kicked out for no reason.

#

Can you let me into the server?

smoky cape
dreamy python
#

Are you doing this on purpose? I got the second kick today just to get VIP?

worldly rune
dreamy python
#

alr

#

my friend despawn all loot we dont play again here

ornate lintel
#

Cow

#

I want to appeal a ban they gave me but it won't let me appeal

#

@smoky cape

#

I appealed 5 days ago, I don't know if that has any influence

#

Do I come here and put the information? or I can't anymore?

smoky cape
#

Wait out your ban

sturdy coyote
#

I have a question. If I low key suspect someone for hacking but have no proof--what do I do? I don't want to file false reports. The player in question has their statistics hidden on both rustoria.co and steam. I tried to do my due diligence when iw as getting a little sus last night but couldn't access any data to back up my gut feeling.

marble mantleBOT
#

Hey, @sturdy coyote

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ornate lintel
sturdy coyote
#

I already did that. That's not what I'm asking. 🙂 I'm asking for any guideance to avoid teaming with a hacker in the future.

#

I'm reading the link. I guess I just odn't know hwo to get info

#

Just knowing they are good at pvp, tend to go fishing right after a strong pvp win seemed sus to me

#

that's really all I had to go on lol

ornate lintel
#

@smoky cape

smoky cape
ornate lintel
#

I made the ticket the same day they banned me.

#

If I knew I couldn't appeal back I wouldn't have done it

smoky cape
ornate lintel
smoky cape
#

And you already appealed so you just have to wait it out

hallow bough
#

How can I see the map that will be for the next wipe of Rustoria US Small?

marble mantleBOT
#

Hey, @hallow bough

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

errant yacht
#

yo admin

ionic jackal
#

@misty scroll @noble terrace My point is how can someone have knowledge that your teammate is cheating

#

How would I know?

tawdry pulsar
ionic jackal
tawdry pulsar
#

🤷‍♂️

noble terrace
errant yacht
noble terrace
errant yacht
#

I can't appeal!!!!

noble terrace
errant yacht
#

I was hoping my rust issues would be solved by now. My base ain't had me watching it for 18 hours a day

noble terrace
#

To be honest I would not be optimistic about your appeal being accepted anyway. But I did ask the team again who can help, because you should still have the chance to appeal.

errant yacht
#

Bro I understand the whole '' you choose who u play with reasoning '' which is fair. I've only known this guy for 2 months and we met on a game where he never got banned. Once we all heard about rust we bought the game and came to rustoria.

#

Literally no knowledge of him ever cheating in anything which is why its saddening.

noble terrace
#

Totally get the frustration

errant yacht
#

I was enjoying rustoria very much

noble terrace
#

Your ban is only temporary

ionic jackal
noble terrace
#

There are steps you can and should take before playing with a random person to try to be as confident as you can that they are legit

#

Doom if you don’t need help get out of support please

tawdry pulsar
#

Wtf

sturdy coyote
# noble terrace There are steps you can and should take before playing with a random person to t...

I tried to take those steps myself and still got an association ban. I added hi m to a clan on rustoria JUST to try to see his stats to se eif they were sus. He refused to show me his KDA stats/has them set to private. His steam profile was set to private so I couldn't see if he was playing too well for his hours. I didn't try to hard because it was just a little sneaky feeling but I didn't have any real proof other than he'd do a 1v2 and go 'whew nice! I'm so good at this game. I'm gonna go fishing for awhile'

#

which to me now screams avoiding admin observations

#

only happened twice but I was starting to see a pattern

errant yacht
noble terrace
sturdy coyote
#

He more gaslit and just pretended he didn't hear me ask even tho Id id repeatedly lol but it was more casual asking.

noble terrace
sturdy coyote
#

I didn't wanna come righ tout and say I was sus he was cheating.

#

Feel bad because my core 8 guys all got banned to due to me trusting too much. I feel more bad for them. I'd take a perm ban so they could get back on ._. Thankfully it's just 7 days so far but now I feel like a bad team leader.

errant yacht
sturdy coyote
#

Plus soon as he got banned he gave our code to his 'real friends' who insided us and are still online. I think I know their usernames but he said they were 'shy' last night when I asked to see their names (after refusing to let him auth them on the TC and turrets)

#

that's when my gut was really screaming but it was 3am and I was so tired ;_;

#

He had been telling me to go tob ed for hours so I think he was planning to inside but got banned before hand and let his friends do it lol

#

I locke dhim out of part of the core which probably set him off lol

noble terrace
sturdy coyote
#

and that's how he got caught cheating. XD

noble terrace
#

Low hours with above average game sense / stats is a red flag

errant yacht
noble terrace
#

From a player perspective

ionic jackal
errant yacht
#

Cause we all started same day. We met each other on Valorant

sturdy coyote
#

is there a website that lets you check playhours if their steam profiles are locked/private?

errant yacht
#

And from there on became friends.

#

Which then lead us to going on Rust which he wasn't the one to suggest.

noble terrace
ionic jackal
#

Look at our progress we were prim locked for 3 days

sturdy coyote
#

I think the support in here is great tbh even if I don't 'get my way', lol.

misty scroll
errant yacht
#

Bro I tried playing a different server. My head was so mad cause its not as enjoyable as rustoria. I'm not tryna dickride but obviously this the one game we enjoy. YT7 deserves a permanent ban for what he did

sturdy coyote
#

okay I thought that only showed if they were online or what server they were on, not hours. I'll do that in the future. Thank you @misty scroll

summer leaf
#

can you help me ban the cheater

errant yacht
#

This guy been kicked from our discord server too for what he did

noble terrace
summer leaf
#

X5 rustoria cheater

misty scroll
sturdy coyote
#

Understandable because we can always deny ew knew and we could be an alt of the hacker or knew and were profiting from it. I totally get the logic and there's no easy way around it.

sleek drum
marble mantleBOT
#

Hey, @summer leaf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

summer leaf
#

I dropped the report

sturdy coyote
#

Is it--shitty of me to go and report them on those other servers? The person who got us banned is online on rust (he' blocked me on steam but I can still see his status in my chat tab lol). Or do other servers not care if it wasn't theirs.

#

obviously I want some revenge but also to save someone else from similar pain lol

sleek drum
sturdy coyote
#

I just hate the idea of false-reporting - No one's going to get banned just based on my hunch right?

#

you have to find evidence or observe something?

#

That's the reason I didn't report him last night myself. I didn't want to report him and be wrong.

sleek drum
#

nothing happens if your wrong

sturdy coyote
#

Okay. It's not like a few people rage report and you see a pattern and go yea okay 3 people reporting them on their own team is def sus enough to ban them. You have logs/observations/techniques beyond that to back it up before hand?

#

If that's true then I'll start reporting more freely XD

misty scroll
errant yacht
sturdy coyote
#

I've always looked at people being accused of as cheaters as the losers being sore but in this game

#

it sounds like it actually might just be real half the time x.x

errant yacht
#

I wasn't very liked in the chat on Rustoria though. I felt like a certain gang got tired of me knocking on their door.

sturdy coyote
#

SteamID io lets you look up someone's steam ID. yes, lol. I'm teaching myself the way so I can be a better team manager <.<

#

battlemetrics pulls nothing up using their steam ID tho so eh. They changed their stea name so I guess that's the end of that for me to report them elseware lol

#

Thanks for the info tho. For real. ❤️

#

Sorry I know this is probably getting annoying but using my own username, i can look myself up on battlemetrics and se eall that juicy info just fine. I've used every version of the hackers name (I know not to call it out here) plus every version of their steam ID steamid .io gives me and it says it can't find the player.

Can people pay to not be on battlemetric or because their steam profile is private or something it won't show it?

tawdry pulsar
sturdy coyote
#

That's probably a red-flag, right? I mean I stream so I'd like to do that

smoky cape
#

!report Don't call out cheaters

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sturdy coyote
#

I've been stream snipped and hadd to stop livestreaming rust.

hallow bough
smoky cape
hallow bough
#

What time does the voting end, I meant srry?

lyric basalt
#

!steamid

marble mantleBOT
noble terrace
sturdy coyote
#

Yeah I use a hot-key to hide my map when I view it, changed my name on steam so it doesn't match my stream name, set steam to private, set streamer mode on, global chat muted, hide team member names (so they come up random looking) but I think the UI bugs and still shows their original names sometimes and I guess that's how the last group of 5 stream snipers found us. I'm trying, haha. I was up to almost 20 viewers and really enjoying myself but had to stop yet again due to it. I'm guessing battle metric or someone already has my steam ID some how, idk. Blah.

Thanks for the info/tips. ❤️

lyric basalt
#

Please DM @west mica he wants to have a talk with you