support

[worn elk]

!ticket

[marble mantle]

Hey, @worn elk

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rocky parcel]

@smoky cape hi one of my friend got his discord hacked and the hacker did the thing where he spam all the discord with the fake nitro link and he got discord banned is there something he has to do to get unban

[smoky cape]

Well there's not much we can do seeing as this he got banned from discord and not Rustoria

[rocky parcel]

no he got banned from this discord

[smoky cape]

Ohh

[rocky parcel]

cause the hacker spam this discord with the fake nitro

do i tell him to make a ticket or can i just put his name here

[smoky cape]

I asked someone it might take a little for a response

[rocky parcel]

ok thank u for your time

[still tangle]

Do cheaters bases get demolished?

[dreamy hound]

yo i got banned because my allies invited me to a team and they invited a cheater and i didnt know and i got banned what do i do

[noble terrace]

no they do not

[noble terrace]

!appeal

[marble mantle]

Hey, @dreamy hound

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[whole grove]

yo i got banned because my allies invited me to a team and they invited a cheater and i didnt know and i got banned what do i do

[noble terrace]

!appeal

[marble mantle]

Hey, @whole grove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dreamy hound]

how long does it take

for them to see my ticket

[noble terrace]

1-3 business days for appeal responses

[dreamy hound]

bro my base is gonna decay none of this is my fault man what do i do

i grinded so hard

[still tangle]

Bro Thats ur fault for letting un trusted people invite people to ur team

[dreamy hound]

no it wasnt my fault

[still tangle]

Oh well

[dreamy hound]

my allies werent cheating

[whole grove]

they invited a random

[dreamy hound]

they invited me and hatz

[whole grove]

who was cheating

[still tangle]

lil sus u are new accs to discord

[dreamy hound]

he never even seen the dude

because my old one got beamed

[whole grove]

no?

my discord account was made in 2021

wym

[still tangle]

IUm gonna guess ur not getting unbanned u had a cheater that raided and killed a lot of people

[dreamy hound]

no

he wasnt doing anythging the hacker i dont think

we never got a kit or seen the hacker

that was ou allies

[whole grove]

no we didnt kill anyone or anything they invited a random then the random left and we got banned for "playing with hacker"

[naive oxide]

#fixlagsealong PLEASE

[runic current]

hello I can't cancel my VIP subscription can you help me please

[knotty aurora]

i get kicked aways for eac corruption wtf ist athhhahahht

[smoky cape]

#announcements message

[knotty aurora]

what?

oh

so theyve been looking into it for a whole ass month?

[remote stone]

<@&274971100184576010> help me

[torn heart]

What's up

[gilded python]

<@&274971100184576010> Everytime I log in to US Low pop it kicks me and says Play Elseware

[marble mantle]

Hey, @gilded python

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[remote stone]

I sent you a message, could you help me?

[gilded python]

@torn heart, I need help...

[gusty radish]

They took a person’s pass from us and he, in turn, has an active pass

https://steamcommunity.com/id/nissan_wot/

admin help

[ocean void]

!appeal

[marble mantle]

Hey, @gilded python

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ocean void]

!ticket

[marble mantle]

Hey, @gusty radish

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[deft kestrel]

I'm waiting for my unban, which I received for no reason. DAY 24

[ocean void]

what is your appeal status?

[deft kestrel]

I already answered you on the 16th day according to my messages

[ocean void]

ive talked to alot of ppl since then, remind me again

[deft kestrel]

was rejected a long time ago, some admins wrote that they would consider it again, but it seems like they won’t do anything

[ocean void]

if it was rejected unfortunately the decision is final. if someone told you otherwise you would have to speak with them specifically but any decisons made for ban appeals are final. I wish you the best of luck

[sand garnet]

where do i send in clips of cheaters

cheater on main

[marble mantle]

Hey, @sand garnet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ocean void]

!ticket

[marble mantle]

Hey, @sand garnet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[spare frigate]

<@&274971100184576010> i need help

[sleek drum]

what do you need help wiht

[unreal elbow]

vip is lost how to report @sleek drum

[sleek drum]

#payment-support

[spare frigate]

Why am I banned and unable to appeal@sleek drum

26 mouths ago

[ocean void]

did you already appeal previously?

[spare frigate]

no

I am unable to appeal

@ocean void

[naive oxide]

FIX PLEASE LAGS

WATA FCK SEA LONG

[ocean void]

what does it say when you try to appeal? is there an appeal status?

[spare frigate]

“You already submitted an appeal for this ban.”@ocean void

Only display this

[ocean void]

so you did already appeal that ban thats why its not letting you reappeal

[spare frigate]

but i'm not played that server before

26 months have passed

I used VPN to play on another server and kicked me out

@ocean void

[unreal elbow]

copy template and send in payment support right ?

[static thistle]

can i only report cheaters in game or can i make a ticket here?

[little cedar]

Can I report someone to get them banned faster than f7

[hollow current]

!report

[marble mantle]

Hey, @little cedar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hollow current]

@static thistle

[unreal elbow]

@hollow current can help already report about VIP lost@glass iris

[naive oxide]

FIX PLEASE LAG SEA LONG

[hollow current]

Make a #payment-support ticket and our team will take a look as soon as possible.

[naive oxide]

#fixSEALONG LAG

[river holly]

Sea long totally not moving any more

[naive oxide]

#fixSEALONG LAG

[elder jolt]

what is wrong with this dogwater server

[raven mist]

Checking sea long

[tribal siren]

rip sea long

[frozen jasper]

nice server with full desync

[rare lake]

I just got banned for "Hacking" on rustoria us med where do i appeal

[brave lance]

!appeal

[marble mantle]

Hey, @rare lake

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[naive oxide]

#fixSEALONG LAG

[tiny spade]

Эх вы пидоры давайте калша сервер завис

[river holly]

gg server

[elder jolt]

still checking?? Cuz its still lagging...

[wanton schooner]

Morning, I have two guys blocking us in within outpost on US Medium, Usernames are Ethos and Umar Captain Muslim. Would we be able to get some assistance?

One of them just disconnected, thank you anyways!

[proper hinge]

I followed on Twitch and YouTube but it's not showing up in game. Been 2 weeks, how do I get the points?

[raven mist]

twitch and youtube are not working atm, being worked on tho

[proper hinge]

oh ok

[waxen gazelle]

VPN ban

Steam ID: 76561198811340316

[merry mauve]

#ticket

[waxen gazelle]

#ticket

[merry mauve]

can i make ticket?

how do i ?

/tickts

[lyric basalt]

!ticket

[marble mantle]

Hey, @merry mauve

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[torn solar]

Hello everyone guys, today i have a problem, with connecting to server, in server " [EU] Rustoria.co - 2x Vanilla ", reason a hacking, i am not player with cheats, hacks. Could i at least see the block date or am i in some kind of error?

[jagged obsidian]

check my ticket store-17072

[torn solar]

how i can check it?

@jagged obsidian

[jagged obsidian]

this must be done by an administrator

[waxen gazelle]

!ticket

[marble mantle]

Hey, @waxen gazelle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[waxen gazelle]

!appeal

[marble mantle]

Hey, @waxen gazelle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jagged obsidian]

!appeal

[marble mantle]

Hey, @jagged obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[prime nova]

okay so now sea long is currently dead

cant open or do anything for the past 5 minutes

[olive gorge]

SHJIR ZSERVER

[gentle moat]

Why have the work orders on the website been No one handles it

<@&274971100184576010>

[raven mist]

What?

[gentle moat]

Appeal #fc7923

8 days

[olive gorge]

server 300 pop lmfao

[tribal siren]

still checking?

sealong is so bad rn

[raven mist]

#announcements

Its still with the host

[tribal siren]

aight. ty!

[hollow current]

!report

[marble mantle]

Hey, @pallid grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hollow current]

And dont call out rulebreakers in the chat

[pallid grove]

Thanks

Hacker banned

[marble mantle]

Hey, @pallid grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

I'm trying to enter the server, I wait 3 hours each time for 150 people and when I enter the server, it kicks me out.
I haven't been able to access even one server since the global wipe. I didn't have the opportunity to play the Rustoria server for even a minute due to waiting in line and the bug. Will there be a fix for this bug now? I've been in line for more than 20 hours, I'm seriously fed up
@raven mist please help me.

[kind juniper]

!APPEAL

[marble mantle]

Hey, @kind juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[kind juniper]

@hollow currentyo hello

[fervent kernel]

russians cheaters on eu medium living in sulf quarry just blaytant cheating and havent been banned for days

full esp and everything

[marble mantle]

Hey, @fervent kernel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trim valley]

!ticket

[marble mantle]

Hey, @trim valley

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trim valley]

vip problem

[civic pilot]

https://discord.com/channels/274965952116817920/883058174570135572

[trim valley]

created already tyy

[fleet sail]

BRO why is EU Medium kicking me and my friend every fucking time. I bought VIP and im getting still kicked. My friend coud not play one minute on this server. HE waited hours long to get on the server and kicked again

now he needs to wait again

[mortal sky]

Stop my fuxking sub on long got damit

[marble mantle]

Hey, @mortal sky

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[near halo]

If you getting kicked over the eac issue we truly don’t have any control over that I’m afraid :/

#announcements message

[kind juniper]

ban

[near halo]

Backend error is an EAC issue, happens on every server even non-Rustoria's. We are still waiting for a fix from EAC about this (#announcements message)

[solemn pond]

<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server

<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server

<@&274971100184576010> what the fuck kicked 3 times in a row when I was 20 in line, I stood in line 3 times today for 8 hours and I couldn't log on to the server

[ocean thistle]

No need to spam please.

What error are you getting when you are getting kicked?

[wary sigil]

invalid message

[solemn pond]

<@&274971100184576010> invalid message

[ocean thistle]

Can you go to your F1 console and send me a screenshot?

[solemn pond]

<@&274971100184576010> wait now I'll throw it off as it will pour out

[blissful herald]

you don't need to Tag us in ever sentence

[solemn pond]

<@&274971100184576010> good

[blissful herald]

ti po angliski neponimajesh ili sto?

[ocean thistle]

@solemn pond @wary sigil Hey there, unfortunately this has been a known issue with EAC for a while now. This is sadly out of our control as we do not issue these kicks. EAC is Easy Anti-Cheat. More information can be found here about it #announcements message You must wait in queue again sorry :/

[solemn pond]

<@&274971100184576010> vixit just people will leave your servers

[blissful herald]

[ocean thistle]

EAC is aware. We cannot fix it as we are not EAC. EAC is Easy AntiCheat is a third party employed by Rust/FacePunch. I encourage you to talk to EAC and encourage them to fix this issue!

[solemn pond]

@blissful herald add it to the ds, I'll show you everything and tell you

[blissful herald]

read above what Hai wrote

[ocean thistle]

!steamid

[marble mantle]

Hey, @solemn pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solemn pond]

<@&274971100184576010> solve it just like that it's impossible to play because you can't even log in to the server

[ocean thistle]

!steamid

[marble mantle]

Hey, @solemn pond

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[solemn pond]

<@&274971100184576010> You get money and you can't do everything right

[raven mist]

Thats your daily tags for today, stop it like we asked you multiple times now

[graceful anvil]

why wont it connect my yt or dc for rustoria points?

[keen relic]

bro fix this fking bs

[tired barn]

I crash like 5 times in a day on Rustoria EU monday. Is there a solution for ?
Greetings

[keen relic]

same on us main its so annoying

[chrome lake]

why i got kicked by server without any reason when i check my f1 consol it says disconnected (timed out) what should i do with it ?

and my all teammates got timed out too 2 of us on the mini

we dont like this situation

we need to solve this problem we are getting corrupt or invalid backend message error too

[raven mist]

EAC backend stuff is not on our end

[zenith schooner]

!appeal

[marble mantle]

Hey, @zenith schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tough inlet]

Hello, I was kicked off the server at 16:45. and I do not know why this happened. server -EU Long

[mystic rain]

what did the message say when it happend?

[tough inlet]

connection time out

[mystic rain]

i mean you could go to this it may help you out more #network-support-old.

[silk ivy]

I bought VIP to the EU Long server but I can't log in.

@raven mist

[raven mist]

Why not?

[silk ivy]

I've been playing for 2 days, VIP was working without any problems, but today it's 120 queues.

eu long server

@raven mist

[raven mist]

Please make a #payment-support ticket @silk ivy

[silk ivy]

ı send meesage no look

[raven mist]

We will get to you asap

[silk ivy]

pls look me

pls look meeee

[jolly crag]

shenzy? can we simulate that again nd see ?

you 24 hour banned me ?? i didnt kill the guy?? didnt know i couldnt recycle a body or that this would trigger that kill message mechanics

[near halo]

been waiting for a reply on my appeal for nearly a week

[proper briar]

bro theres a kid on us long whos literally just running around spinning in circles killing people

[hollow current]

!report

[marble mantle]

Hey, @proper briar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[placid quiver]

orospu cocuklari duzeltin şu lagstoria yı

[halcyon lynx]

why kick eu small ???????????????

[chrome lake]

what about the other kicking or timed out stuff then ?

[regal bramble]

fix fucking time out

[chrome lake]

what should we do with it we lost 2 minicopter we timed out at the same time whole team

[regal bramble]

second day of this problem

[chrome lake]

nobody wants to play with those problems at least can you guys give us some information about it

[rare quartz]

got dc on eu main, with full inv of comps, now Im on, after 15-20 mins, and Im dead, is it okey?

I was in outpost*

[regal bramble]

your corpse won't be there when you come in

[raven mist]

What other kicking? Timed out stuff was being looked into by the host

[regal bramble]

it will be written that you killed yourself

This is always the case when it kicks with this error. say goodbye to your loot

[rare quartz]

yes, but its incorrect, i got dc and I lost all my stuff now for that

[rotund quiver]

@wispy loom pls check network ticket

[nimble dawn]

!appeal

[marble mantle]

Hey, @nimble dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[merry mauve]

@idle hollow @eternal solar can yu guys help me with pending ticket Appeal #45125b

[chrome lake]

idk when i look at my consol it says disconnected (Timed out) there is no other information i have

[idle hollow]

Appeals take 1-3 business days, please be patient.

[lilac belfry]

why so many bugs in on sea long

whyyy

in wipe day sea long getting problems

now so many lags

<@&274971100184576010>

[merry mauve]

@idle hollow thanks man but thats a wild no one can take look a ticket till 3 days for something that i had zero control over.. thought you guys would at least help ur VIP in timely manner for bs like this during wipe week. all good ill be patient.

[noble terrace]

Issues our host is having unfortunately

[lilac belfry]

impossible play now

on sea long

[bronze flume]

same on eu small

[lilac belfry]

☠️

[noble terrace]

#announcements

Our host is aware and trying to fix it

[lilac belfry]

delete seerver

I FUCKING DEI EVERY TIME BECAUSE THIS FUCKING SERVER LAGGING

[noble terrace]

I get you’re frustrated. It’s frustrating for us too. But it’s largely out of our control at this point.

[umbral dust]

+1

[lilac belfry]

I lose 5 akk fucking lagg

[primal dove]

i accidentally bought vip for myself

instead of for a gift

can i shange it or no?

change*

[dusty saddle]

!vipissue

[marble mantle]

Hey, @primal dove

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[sick badger]

holy shit, ive gone down 3 in queue in 2 hours

[dusty matrix]

i subscribed on yt to get kit but it kept saying that im not subscribed ?

[supple compass]

Hello, I need help. I'm experiencing an issue only in your project. During the game, doors stop opening, and people stop moving for me. Everyone stands still, and nothing happens. However, other players can see my movements and interactions with the world. For example, I can shoot or open doors, but the doors won't open for me.

[naive oxide]

!report

[marble mantle]

Hey, @naive oxide

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[steady thicket]

Hey I would make a ticket in network support because I believe this is a network problem you can make one in this channel https://discord.com/channels/274965952116817920/989424320797364224

[supple compass]

Okey , thank you

[steady thicket]

np have a great day!!

[noble silo]

I don’t understand why I received ban evasion?

?????

[noble terrace]

!youtubelink

[marble mantle]

Hey, @dusty matrix

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

[vague patrol]

Dear administrator. I've been standing in line for 1 hour already. position No. 34, and it is not moving forward. what is the problem ? (EU LONG)

[noble terrace]

Queue will only move if 1) people leave the server and 2) the total players in the server drops below the slot cap

[dusty matrix]

i had steam group connected but when i typed /auth in chat it dissapeared and twitch even tho i authorissed it its not authorissed yet for some reason

[vague patrol]

Do you plan to increase the number of slots on EU long? on the first day it was 625, now it’s 475

[hollow current]

#general message

[lyric yarrow]

How long does it take for tickets to be returned? My friends are playing and I am waiting for an answer to my ticket.

[paper latch]

Hey where can I make a ticket

[upbeat yoke]

!ticket

[marble mantle]

Hey, @paper latch

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric yarrow]

Anyone look at my ticket pls

Appeal #b75bfa

[balmy cypress]

There is no amount of time, it will be as soon as an admin has a chance

[balmy cypress]

oh appeals, thats upto 3 days

[lyric yarrow]

Thats make me sad my friends playing and i m waiting this is annoying

[balmy cypress]

?steamid

[marble mantle]

Hey, @lyric yarrow

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit bramble]

Please increase the Rustoria EU Long server to 600 slots

[haughty hinge]

!link

[marble mantle]

Hey, @haughty hinge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[haughty hinge]

!verify

[marble mantle]

Hey, @haughty hinge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[haughty hinge]

How long for an unlink response? Submitted one about 19 hours ago and I want to upload a video to gather some opionions on if this guy is esping

@balmy cypress

[balmy cypress]

an unlink request to report someone?

[haughty hinge]

No my discord account

[tacit bramble]

!ticket

[marble mantle]

Hey, @tacit bramble

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[balmy cypress]

?steamid

[marble mantle]

Hey, @haughty hinge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fossil granite]

how do u report someone

[haughty hinge]

76561198415432031

[balmy cypress]

#support message

[idle hollow]

!report

[marble mantle]

Hey, @fossil granite

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tacit bramble]

@balmy cypress Please increase the Rustoria EU Long server to 600 slots, the queue not moving

[haughty hinge]

Also if you have the time could you watch thiss 30 second clip, this guy looks like a blatant esper https://streamable.com/sci0wp

[balmy cypress]

unlinked

[haughty hinge]

Thank you

[balmy cypress]

make a ticket we can't take reports in discord

[haughty hinge]

!link

[marble mantle]

Hey, @haughty hinge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[haughty hinge]

ok

[tacit bramble]

@balmy cypress Please increase the Rustoria EU Long server to 600 slots, the queue not moving

[balmy cypress]

no

[tacit bramble]

why?

[balmy cypress]

its automatic, we don't manually lift it

plus

its higher on wipe days

[tacit bramble]

i stay in the queue 5 hours...

[haughty hinge]

!payment

[balmy cypress]

I am sorry but nothing I can offer to help here other than VIP or waiting

[tacit bramble]

okay

[regal bramble]

fix time out i cant play

server is kicking me every 15 minutes

[vapid flume]

same problem here

[remote stone]

Can someone look at my ticket for God's sake?

[vapid flume]

and on my squad we are 3 germans and 1 from thailand

[remote stone]

<@&274971100184576010>

[vapid flume]

we are getting diconneted every 10 min

we lost so much because of random disconnets

change the damn host or dont run a server

<@&274971100184576010>

[balmy cypress]

#announcements message

[balmy cypress]

where? appeal or ticket?

[bronze flume]

and?

[remote stone]

appeal

[bronze flume]

its already 30 hours this is going literraly 2/7 of wipe

and last 3 days server is dead and you expect us to play like this

[remote stone]

can you help me @balmy cypress

[raven mist]

Its literally out of our control, not sure what you expect us to do

[bronze flume]

change the host

dont reply to me with this is best host

[raven mist]

U cant just simply change a host because its having some issues right now.

[bronze flume]

yes you can

yall just not paying extra money

[raven mist]

You clearly know how everything works

[bronze flume]

yes i do

[raven mist]

I noticed

[bronze flume]

buy new host with good bandwith and move server files to there easy as that

[raven mist]

Yes, its that easy

[bronze flume]

yeah it is buddy

[raven mist]

Its not and i'm not gonna keep arguing here, i've told you plenty of times we cannot just switch hosts

[bronze flume]

cannot and wont its two different things

[neat pumice]

If you're referring to the issues with SEA - we are using the only viable host in that region there are no other options, as the network infrastructure in SEA and AU is extremely bad compared with EU / US.

[raven mist]

cannot is the wording here

[bronze flume]

i am on eu

small

what you have to say about that

theres billions of good german hosts french and uk ones are good aswell

and here i got kicked again

[raven mist]

Hosts sure, hosts which can manage and have experience with Rust, no.

[bronze flume]

there is for right price

[gusty radish]

Ping Rustoria Eu long

[raven mist]

There is not 😂

[bronze flume]

love how competent you are

[wispy loom]

What's the disconnect message? @bronze flume

[bronze flume]

timed out

i showed you my connection text link you sent me

[raven mist]

I love how you keep arguing, when you have no idea how rust hosting works and i gotta tell you a 1000 times

[bronze flume]

you said you see 0 problems about my internet

[wispy loom]

Yes, I don't see any global issues causing time-outs currently

[gusty radish]

Ping Rustoria Eu long

PLS HELP

[raven mist]

Make a #network-support-old ticket please

[bronze flume]

yes but i think some admins dont understand how disadvantageve this situation is for some part of players

and other half getting advantage out of that

[silk aurora]

<@&274971100184576010> i have valid ass proof of a cheater

[raven mist]

!report

[marble mantle]

Hey, @silk aurora

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[bronze flume]

anybody choud eco raid me right now cause i cant log in

[wispy loom]

I don't see any other time-outs happening at the moment for EU Small

So easiest fix would be to temporarily use a VPN

[bronze flume]

okay will try

[wispy loom]

Do you have one or would you like me to recommend you one?

[bronze flume]

recommend me

[wispy loom]

Tagged you in the network ticket

[bronze flume]

❤️

i think this is the only admin whos actually looking for good solutions

[raven mist]

He's also our network man 😎

[bronze flume]

and hes good with it

promote ceelifera

[raven mist]

To what?

[bronze flume]

idk whatever is next

[raven mist]

Admin

😄

[bronze flume]

staff manager

[raven mist]

@wispy loom for manager?

[bronze flume]

#ceeliferaformanager

[near halo]

Good evening, can you tell me if there will be a global vape on the European server (Mondays)?

[noble terrace]

Mondays does not wipe blueprints

[gusty radish]

Rustoria EU long

PING

PLS HELP

[cursive ginkgo]

DON't LISTEN TO HIS SERVER, DON'T RESTART IT, I'VE BEEN STANDING IN LINE FOR 3 HOURS ALREADY.

[gusty radish]

check the server Rustoria EU long
PING
PLS HELP

[cursive ginkgo]

NO

[frail scaffold]

2x eu throws out from a small boat and takes away 50 hp, fix it

[raven mist]

FP issue, FP needs to fix 😦

[brittle burrow]

EU low pop team limit is 6, can we get authorization from allies' homes and give authorization from turrets?

[raven mist]

Theres no team limit on low pop. It only has an UI limit(the green names on the bottom left)

So yes u can have allies 😄

[brittle burrow]

We can get authorization from their homes, is it true?

[red grail]

help please go to the server 30 seconds lost and writes disconnected hacking but the whole problem is that I do not cheat and there is no vac ban

[raven mist]

Thats true

[brittle burrow]

thank you

[red grail]

help I'm not cheating

[unborn cargo]

!ticket

[marble mantle]

Hey, @unborn cargo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[unborn cargo]

!appeal

[marble mantle]

Hey, @unborn cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unborn cargo]

can an admin take some time to talk to me about my appeal

[clever thorn]

is there any way i can pay to skip a queue for one if the rustoria servers?

[shy remnant]

Your appeal will be answered on our website or via a bot on discord if you've linked your account

[shy remnant]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[red grail]

@shy remnant help please go to the server 30 seconds lost and writes disconnected hacking but the whole problem is that I do not cheat and there is no vac ban

[unborn cargo]

i sent a generic ticket bc it wouldnt let me make another appeal and i got no response

[shy remnant]

!appeal

[marble mantle]

Hey, @red grail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[wraith star]

i bought vip before force wipe, it worked and now i have queue

[shy remnant]

You'll get an answer to your ticket on our website then

[shy remnant]

!vipissue

[marble mantle]

Hey, @wraith star

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[unborn cargo]

i checked and didnt

ill check again

[shy remnant]

Then just be patient please 🙂

[unborn cargo]

im trying

lmao

[bronze flume]

and

[clever thorn]

i just bought vip so i can skip queue and im connecting now, does this apply immediately or take some time to take effect on my account?

will i have to relaunch?

[bronze flume]

kick starts again

[balmy cypress]

Should be immediate with no restart, try reconnect if its not skipping

if that doesn't work still, make a #payment-support ticket with your Steamid

[clever thorn]

thank you so much! ❤️ much appreciated

[balmy cypress]

Thank you!

[chilly anvil]

my friend got hacking banned, but he didn't cheat,I though he got ban cause the vpn, anyone can help my friend?

76561199215139321

[hexed nimbus]

!appeal tell your friend to make a appeal

[marble mantle]

Hey, @chilly anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ashen topaz]

Admin do you have a second for me

[balmy cypress]

Hi, whats up? Send a DM if you like

[patent mirage]

can i get unmuted im sorry eu med

i raged cause NR have esper

[ashen topaz]

haha, wrong server

[tawdry silo]

can you help me

I need an administrator I need help solving a problem with VIP who can I contact

pliz

[balmy cypress]

Hi, please make a ticket in #payment-support

we can help there

[rare canyon]

hey mods i was waiting in q for us long for 4 hours i finally hget in and get disconnected saying my backened message something can i get some help?

[thin plover]

no excuses are valid to be breaking out chat rules

[rare canyon]

anabolic can u help me get back in ??

literally waited so long just to get kicked 1 min in @thin plover

[rain current]

When we fixing boomboxes

[bronze flume]

againn

started kickinggg

[rigid needle]

/tickets

[stray grotto]

am i the only one lagging on SEA ?

[toxic shard]

#announcements

[gray tree]

ive spent probably 12 hours in queues in the past 2 days ill randamly keep getting kicked out while in the queue is keep saying "corrupt or invalid backend messeage" i was curious if i could skip the queue so ican put upkeep in my base i was just at 2 players when it kicked me

[near halo]

ive had no response to my appeal for 6 days now

[frank arrow]

how do i cancel subscriptuions?

!cancel

[marble mantle]

Hey, @frank arrow

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[frank arrow]

it wont let me do it

it doesnt show one but it took the moeny out of account

[idle hollow]

Please make #payment-support ticket

[light jackal]

!

[kind juniper]

@idle hollowI pleaded for 10 hours without replying to me

why

[idle hollow]

What do you mean?

[kind juniper]

I made a appeal ten hours ago

no response

[idle hollow]

It can take 1-3 business days, please be patient

[kind juniper]

wtf

okay

[bronze flume]

PING ON

eu small

[idle brook]

The server kicks me saying it's cheating, but I'm not cheating, you can test whatever you want.

<@&274971100184576010>

[near halo]

anyone having an issue where your ping keeps spiking, only happening on rust nothing else

only started happening to me after this forcewipe

[noble terrace]

!appeal

[marble mantle]

Hey, @idle brook

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bronze flume]

AND HERE GO CASHES

[idle brook]

Dude, I'm not banned, it just kicks me, I played for 1 or 2 minutes, then it kicks me again. @noble terrace

[bronze flume]

ONCE AGAIN

[idle brook]

Dude, I'm not banned, it just kicks me, I played for 1 or 2 minutes, then it kicks me again. @noble terrace

[noble terrace]

submit an appeal please

if youre getting kicked for hacking

[dusty basalt]

/TICKET ADD 7656119833839543

[marble mantle]

Hey, @dusty basalt

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lost pike]

<@&274971100184576010> Can you guys please check out "maicol" on US Low Pop.

[noble terrace]

!ticket

[marble mantle]

Hey, @lost pike

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lost pike]

!ticket

[marble mantle]

Hey, @lost pike

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Guys on EU Mondays, will there be a vape on Monday?

The server says that the server just turned on 2 days ago

[cursive kayak]

@near halo

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1704726000:F> (<t:1704726000:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[near halo]

I bought VIP and it doesnt work

[jagged spoke]

!appeal

[marble mantle]

Hey, @jagged spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jagged spoke]

I got banned even when I have not played on server

[minor temple]

Please create a #payment-support ticket and someone from our payment support team will help you as soon as they can

[jagged spoke]

And the fun thing is I dont have hacks at all

[marble mantle]

Hey, @jagged spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rain current]

Please fix boomboxes already

[tawny dome]

how do i make a hacker ticket

[sleek drum]

!report

[marble mantle]

Hey, @tawny dome

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tawny dome]

i cant find him through recent players

he got a russian name

i got his steam pulled up but i cant find him on the rustoria support

found it nvm 👍

[mortal vector]

Hi admin i have US long vip

but i still have to queue

[molten flicker]

https://discord.com/channels/274965952116817920/989408016363298856 去这里开张票

[mortal vector]

thank you

[green locust]

/report

[marble mantle]

Hey, @green locust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[cosmic rivet]

Hi there! Why i can't use this function?

[safe wraith]

FACTS

[dusty saddle]

Try this

You also need to add this to the server config.

+app.port <port number>
The 'server has disabled the companion app feature' error comes up when the app port is set to -1. I think that might be a default setting so you need to specify a port to override it. It needs to be set 67 higher than the game port, so on a default setup, game port is 28015, so app port should be 28082.

If you just type

app.port
by itself in the console, it will report what is currently being used. Chances are it's going to say -1.

[proper rapids]

no link accont ?

[dusty saddle]

!link

[marble mantle]

Hey, @proper rapids

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[minor temple]

Try Leaving and Re joining the Steam group. Then give it 10 and type /auth in game

[near halo]

@minor temple

I just got banned saying I should come here and it said "monologue"

[neat pumice]

Join up here please: https://discord.com/channels/274965952116817920/368790610783764480

[fallen parrot]

how do i sned a ticket to the admins

[neat pumice]

What are you trying to get in touch with us for? 🙂

[fallen parrot]

it says i got banned for cheating but i never played the server. i had just loaded in and got banned

[neat pumice]

Could you send me your steam ID please, and I'll take a look at your best course of action

Let me know if you're not sure how to get that

[fallen parrot]

could you tell me how please

[neat pumice]

https://rustoria.co/getmyid

Click on the link, sign in with steam and paste the ID here (it's public information, nothing to worry about)

But you can DM me if you prefer

[fallen parrot]

soul_ttv92

is my steam id

[neat pumice]

That's not your ID

Did you click the link?

Should look like this if you've done it correctly:

[fallen parrot]

76561199500236427

thats it

[neat pumice]

Thank you, one moment

[fallen parrot]

ok!

[cosmic rivet]

ty so much, But I didn’t quite understand what exactly I should do and where to enter

[near halo]

so what the fuck is this? "hacking disconnected" i take a week vacation to my moms house and i come back to play rust only to be banned and i also recently bought vip 🤦‍♂️ anyone help? i can show proof of my entire pc everything that i dont have any sort of cheat engines on my computer 🤦‍♂️

[fallen parrot]

im sorry mono i have no mic

[shy remnant]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[fallen parrot]

how do i confirm the other account?

okay

im sorry just give me second im trying to get the steam id

how do i send the account link?

or where do i find it?

[shy remnant]

!steamid @fallen parrot

[marble mantle]

Hey, @fallen parrot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallen parrot]

BRIMDA

it says that is my cutom url?

custom*

please

how do i take a screenshot?

how do i pout the screenshot in chat

it wont let me paste the screenshot in chat

im sorry that took so long thank you for your time

you too

[sand garnet]

dude can someone please look into this cheater

we have reported him and still nothing he has been on for 2 days now

admins on these servers are horrible

[split ridge]

i got banned for playing with cheater i didn't know he was cheating

[lyric loom]

Hi i paid for a queue skip and now im waiting for a queur to join the game.

[balmy cypress]

Hi, please use #payment-support

[marble mantle]

Hey, @split ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

Hey, @sand garnet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lyric basalt]

It's being looked at

[last gull]

hello I was banned for playing with a cheater except that I couldn't know that this person is using a cheat it's a player that I found on a discord I made a deban call and 0 response I am banned because of another player then that I haven't done anything

[remote stone]

someone please answer my ticket

<@&274971100184576010>

[last gull]

<@&274971100184576010>

[balmy cypress]

as soon as someone is available they will

[marble mantle]

Hey, @last gull

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[edgy scarab]

I bought vip for wrong server how do I get a refund

[split ridge]

<@&274971100184576010> cheak my ticket please

[last gull]

<@&274971100184576010> pls can u cheak my deban ticket bro i only play rustoria im not gonna wait 7day to be unban because a bad cheater pls cheak

[noble terrace]

Please stop spam tagging us

Appeals take 1-3 business days

[noble terrace]

We get to tickets as soon as we can. Appeals take 1-3 business days though.

[last gull]

I know but i have only 2 day per week for playing because i am working i cant wait 3 days and loose all time passed in my Ime to farm like a dog for m’y base for nothing because of a cheater

[sand garnet]

@lyric basalt is anyone on main to spectate this kid he rage cheating this the best time to watch

[noble terrace]

being looked into already 🙂

[final pecan]

QUESTION does anyone know if i can have my mic on at all times not needing push to talk ?

in game

[thin plover]

Yes its in your settings

[lyric basalt]

Banned thanks

[sand garnet]

thanks a lot 🙂 @lyric basalt that was pain

[honest sky]

76561199198503582 vpn ban

[quartz nymph]

(76561199381239229) can you come spectate him he's rage hacking on eu rustoria 10x no bps

[noble terrace]

!ticket

[marble mantle]

Hey, @quartz nymph

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rain current]

Fix boomboxes

[honest sky]

Is there any admin who is free to handle me with this? ❤️

[dim lava]

where can I write if the ramp is not being built by mistake of the rustoria server?

[noble terrace]

fixed 🙂

[honest sky]

🫶

[near halo]

Cheater raided my base

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Need help now please

<@&274971100184576010>

[lilac belfry]

<@&274971100184576010>

you know sea long lagging again or no?

[balmy cypress]

Hi, whats up?

[near halo]

In waiting for support call

[dusty saddle]

What is it in regards?

[balmy cypress]

I cannot voice for like 10 mins

write the issue here

[near halo]

Bugs

within the server

like expoilts

exploits actively being used

[dusty saddle]

Which server, send screenshots.

[near halo]

It's better if I screen record \

[dim lava]

where can I write if the ramp is not being built by mistake of the rustoria server?

[dusty saddle]

You can create a ticket online

[dusty saddle]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sterile shoal]

!report

[marble mantle]

Hey, @sterile shoal

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy coyote]

Submitted a ticket for a stream snipper harassing my group and screaming offensive content/saying offensive comment both in game and in my stream. Submitted one via F7 but couldn't find it when I viewed tickets in Rustoria/support/tickets so created a 2nd one with the video clip.

[noble terrace]

F7 reports only go to Facepunch

If you want to make a ticket to us, please use /ticket in game chat or go to our website

[mystic raptor]

Got a question, what kind of rewards I get for booting the server?, also If I can use it for US Medium

[ivory moat]

<@&274971100184576010> I need help because my clan base literally dissapeared at "eu 5x no bps" i don't know the root cause of it. i think it was a bug or something.

i can send pictures if needed

[tawdry thicket]

please bump me thru queue i got kicked for EAC outside my base with a bunch of loot

[thin plover]

nothing we can help with

[thin plover]

it doesnt just disapear, it was probably raided or /remove by someone in your clan

[wooden saffron]

I read that servers listed as 'monday' never wipe BPs. Is that correct?

Or, will the EU 2x wipe BPs on Monday?

[thin plover]

yes only Mondays do not wipe BPs

BPs wipe on force unless you are playing on our Mondays server

[wooden saffron]

2x Vanilla EU
IP: connect 2x.rustoria.uk:28010
Next Wipe: Monday, 8 January 2024 15:00 (in a day)

So this does not wipe bps

But this does:
🇪🇺 EU Mondays
IP: connect mon.rustoria.uk:28012
Next Wipe: Monday, 8 January 2024 15:00 (in a day)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12

[ivory moat]

can i send a picture?

[thin plover]

!link

[marble mantle]

Hey, @ivory moat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[thin plover]

and you will be able to post images

[ivory moat]

!link

[marble mantle]

Hey, @ivory moat

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ivory moat]

it was honeycomed, sheet metal, turrets...etc and ye

plus team mates are still lying on ground

like this

[thin plover]

did you have upkeep in the base..?

[ivory moat]

yes for atleast another day

[thin plover]

also you might want to change that name of yours

[ivory moat]

ohh ye

xdd

sorry

plus our loot is littered like this

is there help that can be done?

[thin plover]

I mean your base probably got raided or someone /removed it as we do not interfere with gameplay

[rain current]

Boomboxes need a fix

[thin plover]

you've said it multiple time now, we are aware about it and will try to see if we can fix it

[rain current]

It’s been like 6 weeks

[thin plover]

it's only on Long servers

I am not even sure if it is something WE can fix

[rain current]

Could the Xmas radio be the issue

[sacred jewel]

yall need to fix ur server tired of getting backend error only on ur server to haev to sit back in que again so annoying

[thin plover]

not a server issue

it's a EAC issue

[sacred jewel]

doesnt happen on any other servers ever

onyl toria servers

[thin plover]

I must have been dreaming then when I got it on other servers!

[sacred jewel]

i played rustiacted for 12 hours yesterday not once

play mooose today 5 hours not once jsut on toria after 15 mins abckend

[thin plover]

and when it was announced by the people at FP themselves that it was on all Rust servers

[sacred jewel]

backend*

ahh doesnt happen anywhere else for me tht weird then

[thin plover]

only on Rustoria, what do I know

[sacred jewel]

im telling you how it only happens to me on toria andu act like im lying lmao

[thin plover]

I am telling you it is not a server issue

[sacred jewel]

guys dont even haev grace period for when shit like this happens gottaa sit back in que for hours on end

[thin plover]

#announcements message

[sacred jewel]

ahh idk thought i was as it only ever happens when i play here

[thin plover]

you can send an email to EAC/Epic game

[sacred jewel]

nah ill jsut jump servers till its fixed all good thanks

[thin plover]

best of luck

[gaunt sandal]

i need appeal

[upbeat yoke]

!appeal

[marble mantle]

Hey, @gaunt sandal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sacred jewel]

bcak end error for the 3rd time yikes dude why does it happen to me only on toria servers i dont get it

[smoky cape]

#announcements message

[sacred jewel]

i saw tht but it doesnt make sense why it onyl when i play toria its frustrating tht i have to si tin que for 4th time

[near halo]

when eu main go on

when eu man go on

[smoky cape]

Soon just be patient

[void crescent]

I bought VIP, I canceled it back and it expired, but it still remains VIP, what is the reason?

[olive leaf]

bro i got kicked off the server running 3 ping the hole time with 17 satchels

and got looted

[leaden wharf]

76561198135338359

HACKER

[marble mantle]

Hey, @leaden wharf

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[leaden wharf]

!appeal

[marble mantle]

Hey, @leaden wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[void crescent]

I bought VIP, I canceled it back and it expired, but it still remains VIP, what is the reason?

[primal dove]

where do i report

[smoky cape]

!report

[marble mantle]

Hey, @primal dove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[void crescent]

I bought VIP, I canceled it back and it expired, but it still remains VIP, what is the reason?

please answer

[thin plover]

you probably got a subscription?

you can open a #payment-support ticket to receive some answer

[void crescent]

No, I don't have a subscription, no money was sent to my card.

[near halo]

wipe EU mondays really tomorrow?

[cursive kayak]

@near halo

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1704726000:F> (<t:1704726000:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[near halo]

why? global 04.01

[void crescent]

I created support

Can you check it

[thin plover]

alright just be patient from there, only few admins deal with payment ticket and they are most likely sleeping right now as they are on EU timezone

[knotty aurora]

ur fat ❤️

[thin plover]

huh... random, but this is a support channel if you don't need support you can leave

[balmy vault]

if im banned for assoc but my teammate who got banned for cheating is unbanned what do i do?

[lilac belfry]

delete sea long

pls

[thin plover]

delete sea long?!?

[lilac belfry]

yea

[ocean void]

!appeal

[marble mantle]

Hey, @balmy vault

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[trim marsh]

!appeal

[marble mantle]

Hey, @trim marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[bronze jacinth]

i can't join Rustoria eu small it types Disconnected - Hacking

!appeal

[marble mantle]

Hey, @bronze jacinth

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[cosmic rivet]

Hello administration. How can I fix this error on your server? I want to use all the functionality of the game and rust+

[vapid oasis]

@runic marlin rustoria disabled all rust plus right? that’s why it says that

[runic marlin]

Not that I know of

[vapid oasis]

hmmm i’m like 90% it been disabled on rustoria but idrk so don’t wanna give him a wrong answer

[runic marlin]

Since when?

I believe it's still a thing but it can sometimes glitch out on servers

[vapid oasis]

dk i’ve just heard it’s been disabled but idk @blissful herald is it?

[near halo]

.

[slow breach]

How do I change the game character from a man to a woman ????

[long saffron]

fix 10x plz lag is crazy

[frail steeple]

nice EAC problem

[split meadow]

some admin online ?

i got banned and i don t know why

[deft kestrel]

I'm waiting for my unban, which I received for no reason. DAY 25

[noble hedge]

How to solve this problem?

[tribal siren]

FUCK SEA LONG RUSTORIA

fuck it more

better close it

[raven mist]

U can't fix that error i'm afraid, thats something EAC needs to fix

[stray grotto]

fuck PATH!

istg they advertised their shit to block 17TB but crying over 3TBs DDoS

now everyone using their service having the same issue

dumbo PATH

[raven mist]

Dont think we use Path

[stray grotto]

you use path since u are using tempest

on SEA servers

path = parent company of tempest

[raven mist]

Dont think there is any better host in that region tho, afaik from the devs

[stray grotto]

yeah buy from other = ddos

should be stable now since it went to green line now.

[tribal siren]

idk why can't fix. already been 3 days

[stray grotto]

ikr + saw their pricing its damn expensive

[cosmic rivet]

any info mate?

[hidden thunder]

@raven mist

I have a question

[raven mist]

Ask the question

[tiny swallow]

so

this server is for rust cracked right ?

[raven mist]

No

[tiny swallow]

a

damn

you know any server , or anyone know

i just want play rust

[hidden thunder]

If 3 days ago I met a player I recently met and was banned because he played with cheats and I didn't know it and I was banned with him. What do I need to do or how can I prove that I am not involved in the game with the cheater so that I can play calmly further?

@raven mist

[raven mist]

You will need to appeal on bans.rustoria.co

[hidden thunder]

ok

thanks

[knotty aurora]

WAITED 190 PLAYERS AND I GOT DISCONNECTED FOR THE EAC SHIT?

YEAH JUST SAY YOU GUYS NEED PEOPLE TO BUY VIPS

[solar ether]

EAC is ur game not the server

[arctic beacon]

76561199135966212

[raven mist]

Yeah EAC is not in our control

[ancient wind]

ITS CHEATER PLEASE BANNED

[raven mist]

Please make a report using /ticket ingame

[ancient wind]

how

[raven mist]

!report

[marble mantle]

Hey, @ancient wind

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[north jolt]

can we get someone to delete the mini on triple boost at launch on us trio 5x, sam site has been going off for an hour non stop

[raven mist]

Taking a look

[knotty aurora]

yeah but you guys cant put queue protection?

[raven mist]

We have our reasons we dont do queue protection, one of them being much longer queues

[knotty aurora]

yeah but atleast put queue protection while this thing is not fixed.

[near halo]

How do I change the game character from a woman to a man ????

[wise spade]

!report

[marble mantle]

Hey, @wise spade

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sturdy oracle]

rustoria.com SEA Is this server yours

@raven mist

[raven mist]

.com no, .co yes

[muted ibex]

rustoria.com Eu Small ban -SkylineGTST what is this reason?

@raven mist

[noble terrace]

@blissful herald needs to speak with you

[blissful herald]

!steamID

[marble mantle]

Hey, @muted ibex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted ibex]

!SteamId https://steamcommunity.com/profiles/76561199497582410/

[marble mantle]

Hey, @muted ibex

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[muted ibex]

76561199497582410

[blissful herald]

join Waitting for support channel please

[muted ibex]

network-support ? payment-support

[blissful herald]

VOice channel Waitting for support

[muted ibex]

I don't speak English

[agile palm]

But there is a possibility of expanding the EU servers, because the turnaround in it is very large

[dusty saddle]

depends , its can start to lag and create bad experience for everyone

[agile palm]

thanks for the answer

[tawdry spoke]

I'm teleported directly to the main menu. Is it just me?

Every wipe is a new problem

[merry mauve]

Appeal #45125b can i get admin or mod or trial admin to help ?

been two days can i get response :() before i lose everything :()

[merry isle]

where can i make an ticket to get a ban

[merry mauve]

/tickets

[merry isle]

/tickets

[merry mauve]

rustoria.co/tickets

[merry isle]

ty

[merry mauve]

@idle hollow Appeal #45125b can i get admin or mod or trial admin to help ?
been two days can i get response :() before i lose everything :() .. .. legit no control over this and im losing out after paying VIP for wipe.. can i please get s ome mod or trial admin to look at this ???

[strange pecan]

what commands in ad on

[merry mauve]

?

[strange pecan]

how to make my door close by itself

[merry mauve]

uhhh youtube auto door closer simple version.

yulll find 2 min tutorial

[strange pecan]

?

no command

[merry mauve]

no command

[strange pecan]

there is a command to turn off auto-closing ad

which command to include

?

[merry mauve]

i would f1 and do /help on the lobbyt ur in

[strange pecan]

?

[thorny dune]

The same command following by the amount in seconds, for example /ad 5

[strange pecan]

thank

[daring vortex]

which servers on rustoria don't have bp wipe?

[strange pecan]

rustoria 6/1 max 3 wipe ?

or restart

[lilac stag]

how do i make a ticket

[strange pecan]

rustoria 6/1 x5 wiped ?

[minor temple]

!ticket

[marble mantle]

Hey, @lilac stag

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[minor temple]

Do you mean Trio US server? Also info on wipe times can be found in #oldserverinfo

[zenith zinc]

/tickets

[minor temple]

Which kind of ticket are you looking for?

[zenith zinc]

i want to report player

[minor temple]

You can use /ticket in game or on our website https://rustoria.co/support/report

[zenith zinc]

ok

[bronze jacinth]

wtf january 1 i played on Eu small, today i tryed to join and it typed disconnect - hacking and on rustoria site it types ban for hacking 7 months ago💀

[pliant oriole]

I CANNOT CANCEL MY SUBSCRIPTION

HELP ME PLEASE

@balmy cypress

[marble mantle]

Hey, @pliant oriole

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[pliant oriole]

ITS NOT WORKING

PLEASE HELP ME

@balmy cypress

[balmy cypress]

Try a different browser in that case

[pliant oriole]

WHICH

This didn't work, buddy, please cancel my subscription.

@balmy cypress

[balmy cypress]

?steamid

[marble mantle]

Hey, @pliant oriole

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[pliant oriole]

76561199160734536

@balmy cypress

[balmy cypress]

its already cancelled

[pliant oriole]

Brother, I canceled this last week, but the payment was received again, now it shows active subscription.

oh thank you man

Thank you for solving my problem so quickly

[bronze jacinth]

will you solve my problem too?

[daring vortex]

!ticket

[marble mantle]

Hey, @daring vortex

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[strange pecan]

why not Rustoria 6/1 no bps

wtf

[dull sail]

how to appeal ban

[lyric basalt]

!appeal

[marble mantle]

Hey, @dull sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dull sail]

!appeal

[marble mantle]

Hey, @dull sail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[radiant lion]

Can any admin check my ticket please

[dull sail]

any support

[merry mauve]

can admin check appeals and tickets?? so many waiting..

[raven mist]

Appeals take 1-3 business days

Sunday is not a business day

[urban grail]

Why am I standing in a queue of 170 people and at the end I get kicked with the Corrupt error.....*

[paper atlas]

is us medium down

???

[merry mauve]

@raven mist 1-3 then just say 3 if ur not gunna do it at 1 or two it just wiped thursday u think u have active workers doing tickets and admin on friday and SAT

@raven mist it just wiped u think ppl would want tickets and appeals looked at dont tell me 1-3 if ur not gunna do it on 1 or 2 days and always at three or more .. ? makes no sense the amount of money you ppl get for que and VIP ppl and cant have active workers for three days during fresh wipe new year

sounds like a joke lol

[obsidian acorn]

admins are volunteers and some appeal tickets get looked at sooner than others depending on admin availability and the issue

[merry mauve]

or excuse to me to not do shit for three days till som1 actually ask ya know lmaoo aNd pushes u guys to do it.. enjoy ur sunday

dont really care for more excuses

[shy remnant]

Admins aren’t paid. We say 1-3 business days because only the banning admin can review your ban. Most of the time it takes less than 3 days tho, wait for the answer on our website

Enjoy your Sunday too

[merry mauve]

alll excuses where does the 10 dollars for 800 players vip go to if ur not checking aPPEALS AND TICKETS AT TIMELY MANNER

MAKES NO SENSE

ALL TO ANTI CHEAT RIGHT THAT DOESNT WORK

NOT TO ADMINS LOL..

[obsidian acorn]

it goes towards paying the prices for the servers and website and Rustoria developers. admins DO NOT GET PAID DIP SHIT

and no, server VIP money doesn't go to EAC anti-cheat ROFL

[paper atlas]

Hey man when is us medium gonna be back up

[raven mist]

Not sure where this is coming from

Just telling u appeals can take up to 1-3 business days. No need to behave that way

If its a pwh ban, its most likely gonna be a 7 day ban

[merry mauve]

No problem understood man. sorry for the troble

[raven mist]

[wispy bane]

Hi! can i use Exitlag to play the Rustoria servers?

[urban grail]

tell me pls

[wispy loom]

Yes

[wispy loom]

What's the exact error message?

[wispy bane]

Thanks!

[wispy loom]

"EAC: Corrupt or invalid backend message"?

[urban grail]

yes

[wispy loom]

That's an error happening across Rust right now

As it's not something specific to our servers, we also can't fix it

[merry mauve]

restarting ur rust from main screen and doing file check on steam helps a lot with it

[urban grail]

Well, as I understand it, the only option is to purchase a VIP?

I WANT PLAY ON EU LONG

[wispy loom]

We can't get you through the queue, unfortunately

[urban grail]

I'm tired..

[fresh sand]

i got the vpn ban

76561198851519639

help me pls

[smoky cape]

!appeal

[marble mantle]

Hey, @fresh sand

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[radiant lion]

any support can check my ticket please

[native dawn]

helpme

[verbal hound]

having trouble linking steam group. wont register even though ive joined.

[signal torrent]

hello i got the wrong ban in rust

what can i do now?

[smoky cape]

!appeal

[marble mantle]

Hey, @signal torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[obsidian acorn]

!auth

[marble mantle]

Hey, @verbal hound

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[jagged ruin]

I just want to put my message here. Rustoria is my favorite server. I buy VIP every Wipe. I really love it. I know that EAC problem is face punch problem but to be honest I thing there is commercial interests in this problem. By the way, I asked my friends to play with me on rustoria smth like month ago. Therese no possibility for them to buy VIP from their countries. (And mine too). And for some of them even if it’s possible - it’s very expensive. It’s not so cheap for me too, but I REALLY LOVE RUSTORIA. Now I got 2 active moth VIPs. And months ago my friends always got kicked from 2-4 hours queue. And not only by EAC. Logout, idle 30 min and etc (without been idle lol). So I asked admins for help. Even he saw that me have golden nickname he CAPS messaged on me smth like DONT ASK IF YOU DONT UNDERSTAND IF I WILL GIVE YOU YOU WILL COME AGAIN AND AGAIN!!!! (Like I’m poor or what the fuck guys???))
Now after global we saw the information in dev blog - game kick problems fixed. I call my friends again. And what do you think? It’s only 5 days holidays when I not work. All this days they sit in queue for 2-3 hours. And in the final of queue they got kicked. Kicked kicked kicked. The final result: I’m playing SOLO on eu long vs big clans. No great experience, no good feelings, admin talking with me like I’m poor dog asking him for eat. 5 days of holidays really in trash. After toommorow - work. It makes me sick, fully frustrated etc. fuck this shit…

[tribal siren]

@blissful herald

[blissful herald]

?

[raven mist]

Eac kicks are not fixed FYI

[tribal siren]

dm u

[blissful herald]

!steamID

[marble mantle]

Hey, @tribal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

And i'm not sure what the question is @jagged ruin

[tribal siren]

76561198961391568

[blissful herald]

join voice channel - Waitting for support please

[jagged ruin]

Thx for information) no question

[raven mist]

It sucks we know... Hopefully it gets better soon

[lone kayak]

!appeal

[marble mantle]

Hey, @lone kayak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tiny portal]

Can someone reply to my ticket?

[limber jacinth]

!TICKET