#support

1 messages · Page 390 of 1

thin plover
#

join again

near halo
#

i dont got a mic

thin plover
#

doesn't matter

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you can answer me here

near halo
#

yes sir

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yo

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i dont know why its bad?

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so it means no girls allowed

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im sorry sir i didnt know

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ohhhhhh

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yea fuck those ppl

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yes sir

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yea nah i didnt know

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mhm

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thank u daddy

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u too

plain moon
#

figure it out

valid bough
#

$new

#

how do I report a cheater its so confusing for no reason

thin plover
marble mantleBOT
#

Hey, @valid bough

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

valid bough
#

I love you jenx thank you

near halo
#

hello

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anybody here?

#

can you start Rustoria EU Mondays server? It still down after restart

blissful herald
#

please

near halo
#

why? if no answer??

#

please

blissful herald
near halo
#

omg, i just second ago come here

#

and did not see your answer, ok?

deft goblet
blissful herald
near halo
#

and why you more then 2 hours never check all servers situation? And why you did not answer when I asked you for 3 times??

blissful herald
#

Move to #general am not going to say it anymore to you

near halo
#

GL

elder solar
#

hello where to buy vip

upbeat yoke
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

elder solar
#

thx

upbeat yoke
young flare
#

@blissful herald pls

muted sluice
#

friends, was there a vape on the monthly servers of rustoria?

lyric basalt
marble mantleBOT
#

Hey, @muted sluice

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1704394800:F> (your local time) is the time of the next force wipe and it will happen <t:1704394800:R>.

muted sluice
#

does it turn out to be a vape on monthly servers on January 5th ?

stoic ermine
#

i need to send a clip of something to a mod so i dont get banned bc this looks like im wall hacking can someone give me pic perms or can i dm someone

quiet aurora
#

why did they give me a ban yesterday I played on the server today it says that I was banned from US Mondays 4 months ago although the last time I visited US Mondays was 10 months ago
76561199041166256

stoic ermine
#

its a glitch i can literally see through doors

frozen valve
#

Hello admins, why haven’t they been able to unban me from your projects for half a year?

quiet aurora
#

yesterday I played on Rustoria eu long today I log in and when I log in it says Hacking although I don’t play with cheats I went to the site and it says banned for hacking on rustoria us mondays 4 months ago although I visited there 10 months ago
76561199041166256

marble mantleBOT
#

Hey, @quiet aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frozen valve
#

!appeal

marble mantleBOT
#

Hey, @frozen valve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frozen valve
#

Hello admins, why haven’t they been able to unban me from your projects for half a year?PLEASE HELP I AM TIRED OF WAITING FOR AN ANSWER

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yes

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the answer was: we will consider your appeal in the near future

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Then why wasn’t my appeal considered within 40 days?

broken sigil
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@balmy cypress check dm pls

near halo
polar latch
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Why was I banned for cheats that I don't have?

shy remnant
marble mantleBOT
#

Hey, @polar latch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar latch
#

Ok

muted sluice
#

when will the vape be on the sea main server ?

cursive kayakBOT
#

@muted sluice

<:flag_ausg:897941185149161472> SEA Main

IP: connect main.rustoria.asia:28010
Next Wipe: <t:1704394800:F> (<t:1704394800:R>)
Wipe Schedule: 5PM AEST
Blueprint Wipe: Force Wipe
Map Size: 4000
Team UI: 16
Vote for Next Map

mighty knoll
#

When Monday servers wipe bp?

ocean thistle
marble mantleBOT
frozen valve
#

76561199141203162 my ID

frozen valve
#

please look at my appeal

polar flume
slim urchin
#

any admins want to check out us medium

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shocking how a group of 10 are blatently wall hacking and yet none of them get banned

raven mist
#

Did you make a ticket? @slim urchin

slim urchin
#

thought f7 is all u need

raven mist
#

Nope, that goes to FP

#

!report

marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

^

woven crown
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open all slots for last wipe 🙂

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2000/2000

fickle shadow
#

how me get rock skin me need to kmow

raven mist
dusty saddle
trim marsh
#

Что с сервером

rough cape
#

im tryna join eu mondays but its just been telling me that its tryna negotiate connection

cinder heart
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samne

rough cape
#

and then tells me its a steam auth timeout

dusty saddle
near halo
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eu mondays

trim marsh
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А по русски?

near halo
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не заходит на сервер

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вайп че там

hasty tide
#

Yo why is everyone getting steam auth timeout?

near halo
#

Steam Auth Timeout

carmine isle
#

same

carmine isle
trim marsh
near halo
#

yes

hasty tide
carmine isle
#

the server isnt up

near halo
#

steam auth timeout bug / rewipe please

rough cape
#

yuh me too

near halo
#

а ну ка

carmine isle
#

"Found 0 server query results, attempting direct connect..."

near halo
#

по фасту

carmine isle
#

The server is just down, they are aware

trim marsh
cinder heart
#

TURN SERVER ON]

edgy current
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оло

near halo
#

451 человек сидит играет

icy veldt
#

Steam Auth Timeout WTF???

edgy current
#

почему с сервером траблы

near halo
#

это че за дрочь

edgy current
#

быстро чинить

icy veldt
#

Что за зрень

near halo
#

аллло

trim marsh
cinder reef
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бля

near halo
#

походу бзден

cinder reef
#

хули не заходит мондей

near halo
#

и его пиздюки

woven haven
cinder reef
#

стим таймаут

trim marsh
#

Админы хуесосы

wicked gyro
#

steam timeout

cinder reef
#

+++

near halo
#

аллоъ

edgy current
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ало

cinder reef
#

админы

trim marsh
shadow sonnet
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Steam auth timeout

icy veldt
#

ReWipe PLEASEEEEEE

near halo
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rewipe please

woven crown
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same map right?

edgy current
#

я заебался кликать f1 сtrl c ctrl v

near halo
#

каждому за хуйню по калашу

jovial stream
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fix your fucking server my god

edgy current
#

каждому випку халявную

trim marsh
flat jacinth
trim marsh
cinder reef
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дайти зайти

trim marsh
jagged juniper
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just rewipe the fucking server <@&274971100184576010>

tardy sequoia
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Lamo 1984 us from 2 channels

dusk nacelle
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#rewipe

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#rewipe

tiny hill
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just rewipe the fucking server <@&274971100184576010>

candid relic
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FAT NEEKS

tardy sequoia
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ScamAlarm ScamAlarm ScamAlarm #Rewipe #Rewipe ScamAlarm ScamAlarm ScamAlarm

dusk nacelle
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#rewipe

hasty tide
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#rewipe

candid relic
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REWIPE U OBESE MONEKYS

trim marsh
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#rewipe

tardy sequoia
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Please I only know rust

dusk nacelle
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#rewipe

solar knoll
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REWIPE NAIGGERS

unkempt siren
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#rewipe

tardy sequoia
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ScamAlarm ScamAlarm ScamAlarm #Rewipe #Rewipe ScamAlarm ScamAlarm ScamAlarm

polar flume
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guys STOP SPAMMING REWIPĞE

shadow sonnet
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rewipe

dusk nacelle
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#rewipe

cinder reef
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#rewipe

marble mantleBOT
#

:ok_hand: temp-muted Felixinatorr (@.felixinatorr) for 2 hours

dusk nacelle
#

#rewipe

tardy sequoia
#

1984 mods Lamo

edgy current
wicked gyro
#

rewipe

marble mantleBOT
#

:ok_hand: channel locked by @shenzyyy

raven mist
#

We’re looking into eu mondays

raven mist
#

Still working on resolving the issues affecting EU mondays

marble mantleBOT
#

:ok_hand: channel unlocked by @shenzyyy

timid tundra
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rewipe

viral wigeon
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Yay where free

bleak mica
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rewipe

desert plank
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rewipe pls

timid tundra
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3

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rewipe emae

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delai rewipe kazel

noble terrace
#

!sm 30

marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 5 seconds to 30 seconds in this channel.

noble terrace
#

This channel is for support. Spamming "rewipe" will get you muted

carmine isle
modest whale
#

same :/

timid tundra
#

Restart the server goat

flat jacinth
#

how much slots server have?

shy remnant
marble mantleBOT
#

Hey, @flat jacinth

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

carmine isle
lapis flint
#

hello I paid a VIP but I still have a queue 600 queue

marble mantleBOT
#

Hey, @lapis flint

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

flat jacinth
raven mist
noble terrace
#

!appeal @cold moat

marble mantleBOT
#

Hey, @cold moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

carmine isle
modest whale
#

what is max slots

pine parrot
#

thank you!!

cold moat
#

Can I provide you with 17 people to help me lift the ban

twilit pewter
#

Hello guys, can you send me the map file, it’s not downloading for me?

sturdy swift
#

why not rewipe?

noble terrace
frank bronze
#

why not just rewipe

shy remnant
carmine isle
#

fr please just rewipe

frank bronze
#

thats a question for the support

raven mist
shy remnant
willow torrent
#

How long will the appeal be considered?

shy remnant
frank bronze
keen sparrow
#

put the slots higher on eu mondays

willow torrent
twilit pewter
#

Hello guys, can you send me the map file, it’s not downloading for me?

carmine isle
shy remnant
shy remnant
marble mantleBOT
#

Hey, @keen sparrow

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

raven mist
twilit pewter
#

Hello guys, can you send me the map file, it’s not downloading for me?

wicked summit
#

@raven misthow to make a ticket

shy remnant
marble mantleBOT
#

Hey, @wicked summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rocky sundial
#

hello i created a apeal where should i should be looking for it

carmine isle
# raven mist Thats easy to say

mf you got everyone who has been here for 45 mins complaining about the exact same thing, that we have been here since exactly when it was supposed to wipe, yet we are going to get into the server 15 - 20 minutes after everyone else, just becuase steam auth went down, and yall refuse to just reset it. imo just make an announcement that it will wipe at 5 instead of 4

marble mantleBOT
#

Hey, @rocky sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
#

as 500 players were already playing

twilit pewter
upbeat gust
#

!ticket

marble mantleBOT
#

Hey, @upbeat gust

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine isle
raven mist
#

wipe

twilit pewter
carmine isle
raven mist
#

U cant fix something if you are not sure what the root cause is

weary ginkgo
#

!slots

marble mantleBOT
#

Hey, @weary ginkgo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

carmine isle
whole umbra
#

how long are bans for association

frank bronze
#

!slots

marble mantleBOT
#

Hey, @frank bronze

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

humble raven
#

!slots

modest whale
#

it wasnt down and there were 380 people online

marble mantleBOT
#

Hey, @humble raven

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

raven mist
hasty tide
#

Doesnt matter u had another 1000 people or so waiting outside

wicked summit
#

!TICKET

marble mantleBOT
#

Hey, @wicked summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine isle
cold moat
#

I have completed the appeal,

lunar abyss
#

One message removed from a suspended account.

hasty tide
edgy ruin
humble raven
#

!ticket

wicked summit
#

!appeal

marble mantleBOT
#

Hey, @humble raven

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @wicked summit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

molten flicker
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

#

:raised_hand: Woah, this command has been used too often! Please try again later.

carmine isle
cold moat
#

@noble terraceI have completed the appeal,

frank bronze
#

!appeal

marble mantleBOT
#

Hey, @frank bronze

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

whole umbra
#

any1 know how long an association ban is

humble raven
#

!vipissue

marble mantleBOT
#

Hey, @humble raven

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

carmine isle
#

Im going down 8 people a minute, at 350 queue. Its going to take me around 45 minutes to load into a server I was here for litterally an hour ago, lol

frank bronze
#

!ticket

marble mantleBOT
#

Hey, @frank bronze

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lunar abyss
#

One message removed from a suspended account.

carmine isle
#

fuck this bro what a waste of a wipe day 😐

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

humble raven
#

!wipe

marble mantleBOT
#

Hey, @humble raven

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

  • Server IPs
  • Wipe Schedule
  • Map Size
  • Clan Limit
  • Team UI Size

To learn more about the monthly force wipe, type !force.

frank bronze
#

!vipissue

marble mantleBOT
#

Hey, @frank bronze

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

lunar abyss
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @lunar abyss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wicked summit
#

!appeal

marble mantleBOT
#

Hey, @wicked summit

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cold moat
#

My friend was tested by EAC for 3 days, which resulted in our team being banned. However, today he has been unblocked and we request the team to be unblocked This is his teamID:76561199348013473

humble raven
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

marble mantleBOT
#

Hey, @cold moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lunar abyss
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @lunar abyss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cold moat
#

I have already appealed@shy remnant

marble mantleBOT
#

Hey, @cold moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

frank bronze
marble mantleBOT
#

Hey, @cold moat

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lunar abyss
#

One message removed from a suspended account.

cold moat
#

I have already contacted administrator Mumu

humble raven
#

!vipissue

marble mantleBOT
#

Hey, @humble raven

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

lunar abyss
#

One message removed from a suspended account.

distant grove
#

у меня проблема при заходе на сервер выкидывает за читы которые я не качал ни чего

wicked summit
#

Why can't I change my support account link?

polar flume
polar flume
marble mantleBOT
#

Hey, @wicked summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lunar abyss
#

One message removed from a suspended account.

shy remnant
marble mantleBOT
#

Hey, @lunar abyss

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

polar flume
marble mantleBOT
#

Hey, @lunar abyss

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

cold moat
#

@shy remnantI have already contacted administrator Mumu,Can you help me lift the ban

shy remnant
cold moat
#

OK

#

Thank you

polar flume
#

!vipissue

marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

shy remnant
distant grove
#

I have a problem when I log into the server, it kicks me out for cheats that I didn’t download or anything

shy remnant
#

You must wait for someone to answer you there

marble mantleBOT
#

Hey, @distant grove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

whole umbra
#

!appeal

marble mantleBOT
#

Hey, @whole umbra

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wicked summit
#

I have created a ticket,help!!

lucid fractal
#

help?

#

fuse room not bugged on rustoria 2x mondays large rig

marble mantleBOT
#

Hey, @lucid fractal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

did like the eu server locations move I used to get 140 ping but now im getting 250

edgy ruin
#

where are the eu servers hosted

lilac belfry
#

<@&274971100184576010> i need help,politics on us long

#

chinese hate russian and tell ukrain kill russian people

marble mantleBOT
#

Hey, @lilac belfry

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine isle
#

server wiped 2 hours ago and i have been trying to since and cant 😎

#

love 600 pop queue when i was here since 5 mins before wipe

magic viper
#

aaaaa

lime peak
#

!unlink

marble mantleBOT
viral wigeon
#

Fix this server

trim marsh
#

RIP

glass wyvern
#

agen

viral wigeon
#

Steam auto issue again

glass wyvern
#

Steam Auth timeout

idle valley
#

Steam Auth timeout

bitter cipher
#

Steam Auth timeout

shy remnant
#

As the error says, this is an issue from Steam. We are aware of the problem and are monitoring it.

sterile oxide
#

Steam Auth timeout

idle valley
#

чтоб все вы нахуй сдохли админы я ваших матерей ебал

sonic needle
#

all other servers are working fine?

trim marsh
#

Го откат до вайпа

fleet zodiac
#

bro who is trolling in the team

#

2024 going strong

trim marsh
#

Растория хуйня сервер

torpid plume
#

rewipe? and good server pls

#

скипнул 600 очереди пасиб кста

astral summit
#

вы прикалываетесь

sterile oxide
#

poor server

trim marsh
#

Poop server

astral summit
#

что за помойка,

fleet zodiac
#

we love steam....

storm anchor
#

nice nice nice

tiny hill
#

#rewipe

astral summit
#

просто хуесосы, почините сервер, только мешаете проекту, твари ебанные, идите нахуй

shy remnant
#

**/!\ ** For non assistance purposes, please head to #general .

About the Steam Timeout issue, we are already aware of it and our team is investigating if we can do something about this. Even though as the error says, this is an issue from Steam.

ocean adder
#

just wierd how its only rustoria that we can't access

icy veldt
#

Что за прикол ждал очередь 600 человек зашёл и меня кикнуло. What a joke, 600 people queued up in front of me, I logged on to the server and got kicked . Steam Auth Timeout WTF ??

shy remnant
#

**/!\ ** For non assistance purposes, please head to #general .

About the Steam Timeout issue, we are already aware of it and our team is investigating if we can do something about this. Even though as the error says, this is an issue from Steam.

For the question "but why no other server has the issue", here is the answer: #general message

wanton coral
#

ИДИТЕ НАХУЙ АДМИНЫ

trim marsh
#

Чини чини чапа чапа руви руви рава рава

remote canyon
#

АЛЕ НАХУЙ ХУЛИ ТАМ РЕВАЙП БУДЕТ ГОВНОЕДЫ

near halo
#

isnt today forcewipe?

carmine isle
#

did everyone just get kicked?

near halo
#

nvm Im just a dumbass

shy remnant
#

**/!\ ** THIS IS A SUPPORT CHANNEL.

About the Steam Timeout issue, we are already aware of it and our team is investigating if we can do something about this. Even though as the error says, this is an issue from Steam.

For the question "but why no other server has the issue", here is the answer: #general message

carmine isle
#

!ticket

marble mantleBOT
#

Hey, @carmine isle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

carmine isle
#

yo please

#

I just waited 2 hours, in queue, not exagerating, loaded in, 10 minutes later got an error, disconnected, and now i am in a 160 pop queue again

#

Can some mod please push me through this is such bs, check my messages from before I have been here since 3:50 trying to play, its been almost 3 hours

sonic needle
#

how do i buy vip fi my account is locked for fradulent activity? in support with steam but has taken 4 days so far paypal did a charge back

vital bridge
#

!appeal

marble mantleBOT
#

Hey, @vital bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

shy remnant
#

If you can not log into your steam account due to a restriction from Steam, you have to contact Steam's support

sonic needle
#

geat job on the server! 5 man not getting deicsonnec and now are ready to raid already a damn joke shuld be rewiped

#

insane how unfair that is

#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

tiny sandal
#

!report

marble mantleBOT
#

Hey, @tiny sandal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @velvet breach

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

don't call them out please

velvet breach
#

calling people out that are doing the stuff they doing ion think they care

gleaming sable
#

admin pls watching ( ?LELT ) he is so hard cheating server:eu long

twilit pewter
#

Where to buy pickles in the server

gleaming sable
marble mantleBOT
#

Hey, @gleaming sable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean void
#

Dont call out cheaters in discord or in Game plz. It allows the cheaters time to stop doing what theyre doing before an admin can look into it

maiden slate
#

can i talk to an admin ?

near halo
#

bro i just got kicked form mondays standing afk in my base getting food and i get kicked from the server

sonic needle
#

can u atleast make a 5 min grace period on ther server?

humble raven
#

when is us mondays wipe

near halo
#

my gane dident crash i just got kicked from server

sonic needle
#

dcing and being in que ever 4 hrs is not fun just make grace period so people who have been qued can just join in

sonic needle
#

all other big smart svers has it that is not money greedy

thin plover
#

it's been discussed already and it won't happen, it would just make the queue longer

#

people would sit in queue for too long

near halo
#

or is it cuz yall want people to spend more money on vip so u guys can make money

sonic needle
#

pretty sure its a money thing

thin plover
#

no because there is a limited amount of VIP being sold anyway

near halo
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

near halo
#

i need an admin please. Its important

waxen latch
#

why disconnected

twilit pewter
#

Where to buy pickles in the server

maiden slate
#

its says im game banned and im trying to appeal and it says i have no ban found? What the heck

near halo
#

#d73c9f

#

OASCHRITZN

fading rain
#

по поводу бана к кому?

near halo
#

sk Semmeknedl

stray sun
#

how do i check if i bought the VIP

maiden slate
#

Can I appeal that

misty scroll
waxen latch
misty scroll
twilit pewter
#

Where to buy pickles in the server?

#

Where to buy pickles in the server?

neat pumice
winter pelican
#

where do we submit player reports or is it just via f7?

twilit pewter
marble mantleBOT
#

Hey, @winter pelican

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

winter pelican
#

tyvm piwel

winter pelican
#

any reason team ui is capped at 6 on eu low pop?

blissful herald
mellow lintel
#

!appeal

marble mantleBOT
#

Hey, @mellow lintel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sonic needle
#

FIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIIXXXXXXXXXXXXXXXXXXXXXXXXXXXX UUUUR SERVERS*
ffs

worthy phoenix
#

can a staff member tell me if i still have vip for mondays

near halo
#

honestly fix ur fucking server just got kicked again

mellow lintel
#

wow that was fun my idout brother said he's gonna fix the ban for me and guess what they didn't fix it

twilit pewter
mellow lintel
#

bro i told him i was using vpn and i gave evidence

woven crown
#

you should disable queue when a player gets the EAC problem and tries to connect back

mellow lintel
#

bro is there an admin here

woven crown
#

i was at base crafting and i got kicked for EAC shit

blissful herald
mellow lintel
#

hello admins i need help

woven crown
#

just random shit and i have to wait in queue for it bro atleast no queue back ffs

mellow lintel
#

bro rustoria is fucked up

blissful herald
mellow lintel
#

i did an appeal and i sended it but i forgot to click on the due vpn

blissful herald
mellow lintel
#

i basicly didn't forget but i tought i didn't turn it on when i was playing

#

i have a vpn i swear

blissful herald
#

you can play with VPN on our servers

near halo
#

if an admin responded to my appeal asking me to provide some info will it take another 3 days to get a reply again

mellow lintel
#

then how did i get banned i was litterly new to the damn game

marble mantleBOT
mellow lintel
#

i sended u an id like 4 times

#

i got the steam id and now

blissful herald
mellow lintel
#

aren't ppl gonna hack it?

woven crown
#

is there an issue with EU mondays database or what?

shy remnant
blissful herald
mellow lintel
#

76561199488076915

blissful herald
mellow lintel
#

i did it 5 days ago or 4 days ago

worldly hedge
#

hi. he kicks from the server and writes that hacking

blissful herald
marble mantleBOT
#

Hey, @worldly hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow lintel
#

bro i just wanna play with my freinds

blissful herald
mellow lintel
#

the main thing on officiol is urs server

twilit pewter
woven crown
shy remnant
twilit pewter
shy remnant
mellow lintel
#

bro skyline arent many ppl getting banned and tell me the reason why

blissful herald
mellow lintel
#

why tf would a 30 hour player in that time hack a game that cost 39 dollar

blissful herald
mellow lintel
#

ur so toxic

balmy cypress
blissful herald
balmy cypress
#

our admins found you to be cheating, go play somewhere else without cheats @mellow lintel

mellow lintel
#

@balmy cypress bro how did i cheat omg

balmy cypress
#

have a good year, don't ban evade here or your teammates will be banned with you

near halo
#

Open up the monday servers

#

WHY HAVE I BEEN BANNED

#

cheater ooooo

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shadow blade
#

WHY DID WE JUST GET BANNED ON 10X?

scenic lark
#

how the fuck does ur server not have crash protection? wtf

faint slate
#

are you taking the fucking piss?

near halo
#

who tf was we teaming with

glacial ice
#

HOW

faint slate
#

banned for no reason once again fucking mugs

near halo
#

can we get some info as to who we were apparently teaming with

scenic lark
#

dogshit ass server doesn't have crash protection dumbest shit ever tf

faint slate
#

I WANT ANSWERS

blissful herald
marble mantleBOT
raven mist
#

Looks like one of their members is already in voice

near halo
#

76561199121962406

faint slate
#

he wasnt with us?

raven mist
#

Isnt Lynxus a teammember?

near halo
#

we didnt know he was in vc

raven mist
#

Alright, well he will tell you guys whatsup i'd assume

near halo
#

but first of all we didnt team we asked questions

faint slate
#

what so we cant pm people now?

raven mist
#

Looks like theres way more ongoing than just asking questions lol

faint slate
#

you shouldn't be reading my messages you fucking morons

raven mist
#

You can either stay calm and talk with respect or can just appeal

#

Your choice

faint slate
#

would you like me to read your messages shenzzy?

raven mist
#

Not sure what you mean but sure

near halo
#

appeal, read tomorrow, wipes tomorrow, gets reply saying i cant be unbanned, i ask for proof, they have no proof , i play next wipe

raven mist
#

Just looks like there is way more ongoing than asking questions

faint slate
#

it is what it is i will wait to play tommorw

near halo
#

will it take 3 days to get a reply on my appeal again after responding to the admin

rain path
#

fix your server i lost my whole start to your fking lag

last edge
#

we aware of lag on us mondays, pls be patient while admins work on it

woven crown
#

i go afk 30sec i get kicked for EAC backend shit

near halo
raven mist
#

Not gonna go to much unti details as u might wanna go around them next wipes. Check with the rest of your teammates

near halo
last edge
raven mist
wanton birch
#

the lag in rustoria us mondays is aweful

near halo
raven mist
raven mist
woven crown
near halo
woven crown
#

i was running when i just jumped and i got kicked

river dagger
near halo
#

i expect much better of someone who dosent leave this server

noble terrace
woven crown
#

if its Rust issue its fine, but why i have to queue again

neat pumice
#

It's being looked into as we speak

near halo
#

can they do that a bit quicked one of the mods said theyre hardly working

river dagger
neat pumice
marble mantleBOT
#

Hey, @river dagger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
woven crown
#

i got kicked 4 times and im getting pissed off with the requeue

near halo
#

eta to fix the lag

near halo
#

i need support, how do i apply to be admin for a server.

balmy cypress
near halo
wide oasis
#

my frind used to live at my house and he downloaded cheats and started going crazy in a modded server and got us ip banned can i get that un done or am i going to have to change my ip

void condor
woven crown
faint slate
#

english only in chat

river dagger
hoary cloud
#

hi how can i got verified

cosmic hornet
#

guys how can i invite my friends to party on UKN

fair bane
#

I want to buy VIP, but I have a question, can I give access to how many friends?

blissful herald
near halo
#

BRO FIX THE LAG

#

admins how long to fix the lag?

river parrot
near halo
#

fix the lag?

lunar hazel
#

bought wipe vip for wrong server, bought US main, but was supposed to get US mondays, anybody able to help out?

marble mantleBOT
#

Hey, @lunar hazel

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

patent siren
#

Admins, I was banned due to Hacking, I am absolutely clean, what should I do?
76561198869082515

marble mantleBOT
#

Привет, @patent siren

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

surreal schooner
#

someone look at my mondays ticket

shy remnant
mild fable
#

how do i cheack my ban appeal i made a couple days ago

shy remnant
gritty stag
#

I need to talk to admin

#

I got banned even tho i was offline for "playin with a hacker" . I was at the gym and now im bannedd????

lunar hazel
#

anybody dealing with support tickets right now? had one open for almost an hour, just need a quick VIP transfer as i bought the wrong one

sonic needle
#

insing allowed?

gaunt wolf
#

yo, I found this 2x2 base with a racest sign on it, can someone ban the racest players and remove there base so I can build there?

granite oar
#

Hello, I am contacting you because I am having trouble connecting to the RUSTORIA server.
Lost connection: When attempting to connect, a blocking evasion occurs and the connection fails.
When I borrowed a teammate's Rust ID and used it on another server, I accidentally clicked Attempt to connect to RUSTORIA, and it seems my account was blocked that time too.
Is there any way to solve this problem?

sonic needle
#

Is isiding allowed here or? some guy joined for 5 min and just sela base and despawn

sonic needle
#

another great thing about toria i guess!

thin plover
tawny marten
#

I have a clip of a hacker litterally killin me witout him swinging his rock and just doing damage head shot after headshot

marble mantleBOT
#

Hey, @tawny marten

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

somber valve
#

Are there any admins I can talk to here?

abstract willow
#

bro really the admins never look my appeals

warm knoll
#

I can't log into this server. I need his map

sweet wagon
#

I just got kicked from the discord just wondering if it was intentional and or something I did

misty parrot
#

Hello pls i need a admin for appell

civic pilot
marble mantleBOT
#

Hey, @misty parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

misty parrot
#

!appeal

marble mantleBOT
#

Hey, @misty parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

misty parrot
#

i already report to appeal my ticket is the Appeal #30d95d

civic pilot
misty parrot
#

I've had that ticket for 2 days but I think it won't take long, thank you very much.

civic pilot
mortal jolt
#

bro i havent been online for months and when i tried to join i got banned before the loading screen was done

spice badge
#

Hey can a admin on eu monday sort this ginger bread house out next to my base i cant get rid of it or place stuff in my base

#

my name is the same on rust

#

<@&274971100184576010>

thin plover
#

we cannot

spice badge
#

what do i do then

#

how long for it to de spawn

#

<@&274971100184576010>

pearl haven
#

Good evening. I have a problem, this is not the first time I have been banned on the EU 2x Vanilla server due to hacking, as I understand it because I am suspected of cheating or using VPN, but I have not done anything like that. At the moment I cannot appeal against the rozban, I don’t know what to do and how to solve this problem

thin plover
thin plover
quasi nexus
#

can you guys fix main?

mortal jolt
pearl haven
#

if this is your first time, you should go to the server website and file an appeal

mortal jolt
#

ye i didnt use one either but its my first time

quasi nexus
#

constantly EAC crashes this is so annoying FIX UR SERVERS

fleet zodiac
#

can admins unban my team hello <@&274971100184576010> we just got insided then banned out of nowhere 76561198410431706

eternal aurora
#

@echo venture I heard Rustoria are giving out new year miracles to banned players is this true ?

marble mantleBOT
#

Hey, @fleet zodiac

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fleet zodiac
quasi nexus
#

I regret buying vip on rustoria

fleet zodiac
#

<@&274971100184576010> is there anyone checking appeals

thin plover
fleet zodiac
#

GG for today then fun day

thin plover
#

I'm getting tagged left and right, its a bit hard to see everyone messages, I did answer you in the other channel

quasi nexus
#

anabolic fix the damn servers my entire team getting crashed for EAC

fleet zodiac
quasi nexus
#

no im mid fight crashing this shit is annoying

fleet zodiac
#

i get banned for a week for getting insided. is there noone that can do anything

fleet zodiac
shy remnant
#

The reason of the ban is wrote after the message: Disconnected:...

#

When you try to login on a Rustoria Server

fleet zodiac
#

yeah playing with a hacker

shy remnant
#

Then you got banned for association

quasi nexus
#

then thats why ur banend

fleet zodiac
#

so the guy who insided us i hacking :/ cool

lyric basalt
marble mantleBOT
wispy dirge
fleet zodiac
#

76561198410431706

quasi nexus
#

only happens on rustoria so seems like a rustoria issue

lyric basalt
torn heart
#

happens to me on other servers, but no it's only a rustoria issue sadge

fleet zodiac
#

no one working the appeals 😦

near halo
#

.

#

.[.

fleet zodiac
shy remnant
#

Ofc we will check it

river hemlock
#

where do i report hacker?

shy remnant
marble mantleBOT
#

Hey, @river hemlock

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

river hemlock
#

wich one will get them bannedfastest

thin plover
river hemlock
#

i f7 and made a ticket

shy remnant
#

Great! thank you spooner 🙂

solar breach
#

please admin to handle the Appeal #78b9c4 ticket

wide oasis
#

!appeal

marble mantleBOT
#

Hey, @wide oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
#

don't call them out or post proof here

river hemlock
#

where do i post it

#

can u ban him already?

shy remnant
wide oasis
#

admin please help i try to make a ticket but im still banned for "hacking" for no reason

marble mantleBOT
#

Hey, @wide oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide oasis
#

jesus

shy remnant
#

You have to send an appeal. Admin team will review your ban

wide oasis
#

i tried to man but it says im not banned

shy remnant
marble mantleBOT
wide oasis
#

76561198969490309

shy remnant
#

Have you received an EAC ban recently ?

solar breach
#

please admin to handle the Appeal #78b9c4 ticket

shy remnant
wide oasis
#

no

shy remnant
# wide oasis no

Then create a ticket instead of an appeal explaining your situation. An administrator will answer you as soon as possible

#

!ticket @wide oasis

marble mantleBOT
#

Hey, @wide oasis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wide oasis
#

I did have a friend who lived at my house over a year ago and i just found out from my brother the other night that he downloaded cheats and went crazy on a modded server which is when i got banned over a year ago

fleet zodiac
#

witch mods handles the appeals

wispy dirge
wide oasis
#

hello

fleet zodiac
#

?and who might that be

wispy dirge
somber valve
#

Bull.River is there any way he can have an admin go through his pc shit to se that it wasnt on his pc?

fleet zodiac
#

yeah in the 1-3 work days bro wipe is over then

somber valve
#

he was playuing with me when he got banned for "playing with a hacker" but I never got banned

wispy dirge
#

Then you're fine if you're not banned.

marble mantleBOT
#

Hey, @somber valve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide oasis
#

i am banned thoooo

somber valve
#

I know I'm trying to play with him..... I dont need a ban appeal to work. he does.

mystic rain
#

tell him to do a appeal then.

wide oasis
#

i cant

somber valve
#

he has, it says the appeal is approved every time, but is still banned when he tries to load in

marble mantleBOT
#

Hey, @wide oasis

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wide oasis
#

it says im not banned on ticket so i cant even sumbut it

wispy dirge
somber valve
#

"mute not found, ban not found" all of it

wide oasis
#

can we get in a call and i screen share please it would be so easy

wispy dirge
marble mantleBOT
wide oasis
#

i cant do it as a mute either

somber valve
#

76561198854666272

wispy dirge
marble mantleBOT
wide oasis
#

76561198969490309

wispy dirge
#

When the admins see this they can look up your accounts and go from there, I don't have the key's to the kingdom to do so here 🙃

somber valve
#

any idea how long thats gonna be bruh, It's been like 8 months of him being banned for this shit...

wispy dirge
#

Anywhere from min's to a day or so.
If it has been that long then a little more time won't hurt 🙂 just gotta be patient

somber valve
#

.......

wide oasis
#

you know any admins who could rn?

wispy dirge
#

With it being a holiday/them tending to servers, most are busy at the moment or they would have chimed in to this thread.

wide oasis
#

they cant because there is no ticket

marble mantleBOT
#

:ok_hand: The slowmode delay was changed from 30 seconds to 5 seconds in this channel.

somber valve
#

it's just weird becasue he cant create a ticket for a mute or ban but the game still says he's banned wehn he loads in..

wispy dirge
#

They can indeed, via the steamID and looking at the bans section.

wide oasis
#

ok

shy remnant
#

As as I suggested, you should create a ticket instead

wide oasis
#

i cant

shy remnant
#

You can

#

I am not talking about an appeal

#

I am talking about a ticket

wide oasis
#

!ticket

marble mantleBOT
#

Hey, @wide oasis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

somber valve
#

create a generic ticket?

shy remnant
#

Admins does not always look this channel, making a ticket assure that you'll get an answer from an administrator

shy remnant
#

I was talking to @wide oasis

somber valve
#

I'm his friend lmao??? I'm tlaking to yoiu while hes tryuing to create the ticket so Ican relay

wide oasis
#

unbanned

shy remnant
wide oasis
#

he is

uneven glacier
#

i got kicked for flyhack when i was standing on a car and i am prob killed now whats that about

somber valve
#

yes sir

wispy dirge
uneven glacier
somber valve
#

so Is he supoosed to just make a generic ticket?

wide oasis
#

i put in a generic ticket

fleet zodiac
#

#appealalltheway

#

association banned is crazy. Appeal #b71ffc fix the damn thing already thanks for the help

rose hawk
#

where do i find if my appeal got accepted or not

#

i didnt get a discord dm

thin plover
rose hawk
#

what the flip

thin plover
#

what do you mean what the flip, are you really surpised HmmNote

next canopy
rancid maple
#

my b

#

i realized

still tide
#

<@&274971100184576010>

#

I am on Rustoria mondays, my friend died randomly in the ginger bread house. He has a clip and it shows him dying to nothing

thin plover
#

very unfortunate but nothing we can help with, probably died to a ginger bread man or a bug which those gingerbread house are full of and basically death traps

#

they should be removed by FP on force

wind peak
#

part of an 8 man group just making the game unplayable for everyone in the area

thin plover
#

!ticket

marble mantleBOT
#

Hey, @wind peak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wind peak
#

im just tryna play the game

#

besdies theyre prolly about to come raid us

shy remnant
cold moat
#

Why hasn't my appeal from yesterday been resolved yet, and my teammates have all been unblocked

#

@torn heart

torn heart
#

Appeals take 1-3 days

cold moat
#

But my team members lifted the ban together yesterday, only I didn't

#

My teammate was tested by EAC for 3 days, which resulted in me being banned by the server on SEA LONG. Just yesterday, his EAC ban has been removed,

#

I consulted with administrator Mumu, and he should also lift the ban on me at the same time as his EAC is lifted

#

Can you help me handle my ban, dear administrator

#

@torn heart

#

STEAMID:76561199382260042

teal quiver
#

Is rustoria.co down in always struggling to get a connection wondering if this is just me wanted to see our new clan stats before I logged

hexed tendon
#

wtf is wrong with boats

#

keep dying when driving boats

#

@torn heart

torn heart
#

bug in rust

#

f7 bug report to FP

#

nothing we can do about it i'm afriad

hexed tendon
#

alright ill f7

vernal ridge
#

the us mondays says no ban evading

#

i got hyjacked on steam awhile back and i was game banned then

#

i have evidence

dusty saddle
marble mantleBOT
#

Hey, @vernal ridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal ridge
#

same thing happedns on every server i got unbanned though

dusty saddle
#

but i think you might be out of luck if you got GAME BAN

vernal ridge
south niche
#

killed when taking bradley double headshot while jumping all day

smoky cape
#

!report Don't call out cheaters

marble mantleBOT
#

Hey, @south niche

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

south niche
#

shoots at us wyhen we were behind walls

steady dagger
#

<@&274971100184576010> hundred percent, jickybig and logie are both cheaters

smoky cape
south niche
#

we did

steady dagger
#

Already made two tickets,

smoky cape
#

Then all you can do is wait

south niche
#

the others on the server has as well

steady dagger
#

Bruh

south niche
#

losning loot all day

steady dagger
#

I didnt pay 10 dollars to the server just to get constantly killed by cheaters non stop

south niche
#

just to these 2 guys

prisma pine
#

i got banned for hacking but i never did anything i had a vpn on but it said hacking

marble mantleBOT
#

Hey, @prisma pine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

deft kestrel
#

I'm waiting for an unban after the new year, which I got for nothing. DAY 20

cloud sphinx
#

how long is a playing with a cheter ban for was playing with a random i met on unoficial and now iam banned

marble mantleBOT
#

Hey, @cloud sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mystic rain
timber wagon
#

Mondays fix

smoky cape
stray sun
#

How can I report a player?

lyric basalt
marble mantleBOT
#

Hey, @stray sun

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

terse ermine
#

why'd i get assoication banned earlier

#

literally no one on our team was cheating;atleast no one banned so im assuming not cheaters left to make a fucking bagel bro 💀

marble mantleBOT
worldly hedge
#

hi expels him from the server and writes that hacking

neon tiger
#

any admins on eu main theres these 2 guys blatantly cheating they did instant eoka 5 times in a row

marble mantleBOT
#

Hey, @neon tiger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

polar latch
#

How do I understand if my request to cancel the ban has been checked?

lyric basalt
#

Please make a ticket and don'' call them out in chat

jade crow
#

idk how to make one

ocean void
marble mantleBOT
#

Hey, @jade crow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

terse ermine
#

fuckin got raided cuz i was banned

lyric basalt
terse ermine
#

thanks bro just want to get this cleaned up before next wipe

lyric basalt
terse ermine
deft belfry
#

Hey i cant post the screenshot in /ticket but i got a team stream sniping and calling out my stream in chat

#

anything we can do about it

mortal mesa
shrewd summit
#

is there any updates from EAC regarding invalid backend issue?

edgy ruin
#

i was in a ginger bread house and it disappered and i got kicked for flyhack then load back in in 150 q and get kicked again for same reason

#

i cant load in

#

i need admin to move my guy so i can load in without getting kicked as i join

#

i dont want to wait 150 q again and get insta kicked

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

edgy ruin
#

<@&274971100184576010>

thin plover
edgy ruin
#

i physically cant play the server

#

i get kicked as soon as join because im stuck in the air

thin plover
#

Are you able to F1 kill when you get in?

edgy ruin
#

no

#

insta kicks me

thin plover
#

Mhmm

edgy ruin
#

i dont want to keep waiting 30 mins q then getting kicked

random ember
#

i filed a ticket for someone i truly think is cheating if any admin has the time to look at it

#

<@&274971100184576010>

#

the people just got banned

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but they took our bradley loot and the kits we had on!!! is there anyway for us to recover them?

edgy ruin
#

no

#

raid their base

random ember
#

we would if we knew where they lived

#

never seen them before, just came and killed us all (three of us)

thin plover
random ember
#

twice at bradley after we took it

thin plover
edgy ruin
random ember
edgy ruin
thorny dune
random ember
#

so annoying we can lose all that to a cheater and just have the loot disappear

thin plover
#

Im sure other people lost kits to them too and it wouldnt be fair to give you their base location

random ember
#

we lost an m2 and multiple full kits though, the quantities in which different teams lost is unfair

#

i get it though ig

lyric dust
#

@blissful herald You just banned me and my friend and told us to join the discord and we did wanna talk?

blissful herald
#

ands you got the picture

lyric dust
#

but hes raiding us rn

blissful herald
lyric dust
#

are we gonna get unbanned?

blissful herald
lyric dust
blissful herald
# lyric dust why

Stop cheating and ban evading and then maybe one day you can play here again

#

Have a nice day

lyric dust
#

what bro? Im not cheating or ban evading

blissful herald
lyric dust
#

I was breckie hill lmfao and im not banned frm serers

blissful herald
#

anyways, have a nice day, your both bans will stay Permanent, feel free to make a Ban appeal if you wish so

random ember
#

@thin plover could we at least get the names of everyone that got banned?

lyric dust
thin plover
random ember
#

but he had 2 teammates that also got banend right after

lyric dust
random ember
#

nah main

#

monday*

lyric basalt
hybrid violet
#

Hello, explain to me how I was banned on the server before I bought the game? I filed an appeal but after asking if I played with a certain person, my appeal was closed. I filed an appeal after I couldn't log in to the server.

#

my steam ID 76561198998550481

dusty saddle
#

@hybrid violet you will have to play somewhere else. they denied your appeal.

hybrid violet
balmy cypress
hybrid violet
balmy cypress
#

The answer is final, this isn't up for further discussion or debate. Please find somewhere else to play

hybrid violet
#

Why are you being so negligent? I want to prove my innocence.

#

so why wasn't I even called in for a background check?

hybrid violet
balmy cypress
#

I was not the one who declined your appeal, just telling you that since it was declined that is the final answer

hybrid violet
#

Why is that? What did I have to say to be believed? How did they even know I was using a third-party program?

hexed jackal
#

Hi, can someone check my ticket ?

dusty saddle
hexed jackal
#

hacking

dusty saddle
#

1 to 3 days

dusty saddle
hexed jackal
#

i got banned long time ago because of hacking

#

but i was not

shadow blade
#

!appeal

marble mantleBOT
#

Hey, @shadow blade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint hedge
#

hi

lost sable
#

what is the reward for boosting the discord server?

quaint hedge
#

@dusty saddle

dusty saddle
#

add to the appeal

#

!appeal

marble mantleBOT
#

Hey, @quaint hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty saddle
#

im sorry i meant

marble mantleBOT
#

Hey, @quaint hedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quaint hedge
#

i see already he changed his name

blissful herald
quaint hedge
#

ye i see that

#

which is weird

blissful herald
thin plover
#

Also, if I'm not wrong, your camera in Rust is also located on the chest and not the head, when you are unable to see someone while hidding behind a crate they might be able to see the top of your head

near halo
#

Hello all who this may apply to,

I've logged on today in hopes that the kickbank I received yesterday for breaking the clan limit would have been lifted. However, this has not been the case. I wanted to come in here and ask as to why this has happened. I find it very mystifying that when I checked how long my, ban had been left minutes, it said 18h and however many minutes and to my calculations, that would have been this wipe that it had just occurred. I would like some clarity on what is happening and where this currently stands, and also the duration that is left on my ban.

Thank you all for your time and awareness.

misty scroll
near halo
#

It is brought to my attention that the ban has been extended from 18 hours to "3 days". Please may I ask as to why this has happened.

#

I would also like for someone to explain to me the things that have happened that have led to us receiving this ban. I have been told the bare minimum and shown nothing that is pointing out the reason we got banned.

misty scroll
#

It was never supposed to be 18 hours, we usually ban until the end of the wipe, however if the next wipe is that close it'll be extended until next wipe.
The reason for the ban and length has already been explained to your teammate, I think it would benefit all of you to improve communication internally in your group.

near halo
#

The clear definition on teaming is all abit confusing to me at the moment.

misty scroll
#

Please ask your teammate what they have been told, then come back if you still have questions afterwards.