#support

1 messages · Page 389 of 1

thin plover
#

I mean it is a facepunch thing

autumn perch
#

!ticket

marble mantleBOT
#

Hey, @autumn perch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

autumn perch
#

!appeal

marble mantleBOT
#

Hey, @autumn perch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner wagon
#

yo

ocean void
#

We can’t place ppl further in Que but vip offers Que skip

ocean void
inner wagon
# ocean void How may I assist you today

i have a problem with my auth in game i have everything connectd and followed but i dont get the loyalty kit in the eu 3X no bp server bcs the youtube and the twitch wont connect now @balmy cypress was already helping me by doing something and i needed to do the auth thing again but it didnt help..

#

but for the youtube i alr know it doesnt connect

#

but still would want to have that loyalty kit bc i did everything else to follow and connect it..

ocean void
inner wagon
#

i ddi that but nothing changed

#

u can read it back in this chat i think

ocean void
#

Maybe another admin will have an idea what he did on his end. I personally haven’t dealt with any /auth issues so I’m not 100% how that works

quaint patrol
#

You don’t need to link YouTube and twitch because it doesn’t work so you can get loyalty without linking them

inner wagon
quaint patrol
#

You tried to do /Auth ingame?

inner wagon
#

yes

#

alot of times

quaint patrol
#

What server?

inner wagon
long jungle
#

how do you open a ticket

karmic palm
#

some group has got there friend to mute me on sea main for nothing

thin plover
thin plover
karmic palm
#

thankyou ❤️

amber minnow
#

people going under and through map to kill others

tender parrot
#

@thin plover

finite acorn
#

\

merry mauve
#

server keeps kicking me for EAC: Corrupt or invalid bnackend message what should i do?

molten flicker
#

!ticket

marble mantleBOT
#

Hey, @molten flicker

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

loud juniper
#

cheater on rustoria medium

marble mantleBOT
#

Hey, @loud juniper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

!ticket

marble mantleBOT
#

Hey, @tender parrot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ionic tangle
#

!ticket

marble mantleBOT
#

Hey, @ionic tangle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ionic tangle
#

!appeal

marble mantleBOT
#

Hey, @ionic tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

worn loom
#

!ticket

marble mantleBOT
#

Hey, @worn loom

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

kind yarrow
#

Can a mod help out real quick?

latent pawn
#

fix your fucking servers lmfao wtf, i just got into game waited a 101 queue. 10 minutes in, dc

kind yarrow
#

Was on the 5x (Biweekly) our clan went out raiding and figured we'd tell people where loot is, pretty sure they all joined the tc after we left the door open and it banned us, would like to use the rest of the boom we have before the wipe happens.

marble mantleBOT
#

Hey, @tired venture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen wolf
craggy basin
violet whale
#

I got banned from rustoria but I didn't use cheats can someone help me?

fallow flume
#

same ma boy

#

banned for hacking but didnt even hack LMFAO

marble mantleBOT
#

Hey, @violet whale

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallow flume
#

1-3 business days is crazy

#

already did that

inland lark
#

where do I make a player report for someone on @dry nymph

formal sigil
#

guys where eu mondays ?

obsidian acorn
#

seems it failed to start up again after server reset. it shows it's responding to the query but is offline. i'll write a ticket on their website, i'm sure someone will get to it asap

austere wigeon
#

eu mondays?

#

what's wrong with the eu mondays server? when will it be turned on?

obsidian acorn
#

i think it didn't come back up properly after restart

austere wigeon
#

Whose competence is this problem?

obsidian acorn
#

it's probably set to auto restart at a certain time and there was some kind of error this time when booting back up. i think rustoria has specific tech staff that can manually restart it

austere wigeon
obsidian acorn
#

i don't think they'll keep the server down until monday.

thorny dune
austere wigeon
thorny dune
split wolf
#

when the rustoria eu mondays will be online

swift linden
#

ADMİİİİİN

#

where are youu ???

thorny dune
near halo
#

when eu mondys wipe ?

#

@thorny dune

cursive kayakBOT
#

@near halo

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1704121200:F> (<t:1704121200:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

thorny dune
thorny dune
swift linden
#

1 hour 30 minutes

formal sigil
#

what is the problem berch

toxic yarrow
#

am i banned, says server disconected and to join this server

formal sigil
#

open server

toxic yarrow
#

where do i talk to an admin about this?

thorny dune
#

EU Mondays is now booting, almost done

marble mantleBOT
#

Hey, @toxic yarrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean void
toxic yarrow
#

But does it saying to join the discord mean i got banned or is my game messed up?

#

no name, legit just says connection failed join {this server}

thorny dune
toxic yarrow
#

i wasnt online at the time

#

ohhh, prodigy

thorny dune
ocean void
toxic yarrow
#

should i do the apeal thing still? or just wait here for awhile?

karmic lantern
#

Is playing with a cheater ban perm?

toxic yarrow
#

tbh idk what im apealing, got zero info, have a guess based on chat earlier

karmic lantern
#

or is there a set timeline for the actual ban

stiff widget
solar rampart
#

hello

#

Can anyone help me why im muted on chat rustoria sea main?

#

Give me reason please

maiden meadow
#

@stiff widget how do i appeal a ban

blissful herald
marble mantleBOT
#

Hey, @maiden meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

just like that

solar rampart
#

how to know why muted on chat rustoria sea main?

blissful herald
solar rampart
#

okay sir

#

@blissful herald sir im muted with no reason

dusky imp
#

@upbeat wigeon

inner wagon
#

@balmy cypress

upbeat yoke
steel cedar
#

I got banned from rustoria but I didn't use cheats can someone help me?

shadow blade
#

Tickets

#

!ticket

marble mantleBOT
#

Hey, @shadow blade

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dense peak
#

admins who can help me? no one reads your tickets, I want the cheater to be banned, there is a proof video

zenith pollen
#

Please make a ticket

tawdry pulsar
dense peak
#

where

ornate sentinel
marble mantleBOT
#

Hey, @dense peak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tawdry pulsar
marble mantleBOT
#

Hey, @dense peak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dense peak
#

I want to send a video

ornate sentinel
marble mantleBOT
#

Hey, @dense peak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

zenith pollen
#

Dm me

dense peak
#

ok

zenith pollen
#

The video.

zenith pollen
dense peak
#

wait, i give u

zenith pollen
#

Okay!

tawdry pulsar
#

yea send me that shit too

ornate sentinel
ornate sentinel
marble mantleBOT
#

Hey, @dense peak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tawdry pulsar
dense peak
#

I'll show you how he shoots full night down, obviously I looked at his account and it's new. This is not an isolated incident, but it is killing us.

tawdry pulsar
#

!ticket

marble mantleBOT
#

Hey, @tawdry pulsar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ornate sentinel
zenith pollen
ornate sentinel
marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

zenith pollen
marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

@zenith pollen is not an admin lmao

tawdry pulsar
raven mist
#

Guys move to general

zenith pollen
#

Imposter @raven mist u lie

#

Where is general ?

ornate sentinel
raven mist
gloomy shuttle
#

!ticket

marble mantleBOT
#

Hey, @gloomy shuttle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ornate sentinel
marble mantleBOT
#

Hey, @gloomy shuttle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

spiral moon
#

!ticket

marble mantleBOT
#

Hey, @spiral moon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

spiral moon
#

!appeal

marble mantleBOT
#

Hey, @spiral moon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spiral moon
#

look at my ticket pls for my appeal

#

i did nothing wrong

junior venture
#

what happend?

#

@spiral moon

raven mist
#

appeals take 1-3 business days

spiral moon
#

was false muted and now i have to wait 12 hours

raven mist
marble mantleBOT
spiral moon
#

76561198976619255

#

ty for looking into this ur the best shenzy

near halo
#

im getting time outs every 2 minutes when i play rust can someone help me with it?

raven mist
spiral moon
#

was i given any warning?

raven mist
#

Im pretty sure you know u cant spam

spiral moon
#

no warning........

raven mist
#

Want me to look into previous spam mutes?

spiral moon
#

only got 1

raven mist
#

if i find any, i can extend it to 3 days

spiral moon
#

thought u need to be warned before mute

raven mist
#

So u know how it works and still spammed

#

makes it even worse 😄

spiral moon
#

isnt that ur rule i was given no warning

#

should be given a unmute bc no warning

raven mist
#

Only thing i see wrong is thats its not a 6 hour mute instead of a 12

#

Lemme change that real quick tho!

spiral moon
#

u mean 0min

#

ty so much

raven mist
#

6 hours will stay 😉

spiral moon
#

.............................

raven mist
#

Dont let me catch you again next time!

spiral moon
#

let me pull up the chat rules

raven mist
#

Go ahead

spiral moon
#

warn before mute, i was given no warn and got muted

raven mist
#

And u said

#

zzzzz

#

and continued

#

O

spiral moon
#

how do i know if he/she is a chat mod?

#

how would i know

raven mist
spiral moon
#

ty for not following guidelines, ill take this 6 hour mute for no reason

raven mist
#

No problem, have a nice weekend

spiral moon
#

1 more thing, how was a cheater that was reported 3 weeks still not be banned until today........ report system needs to be fixed

raven mist
keen root
#

who can i talk to about an appeal

gloomy shuttle
#

Shenzyyy can i complain for something that never happend just for fun

#

@raven mist

polar flume
marble mantleBOT
#

Hey, @keen root

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen root
#

if ive already did that

#

what next

lyric basalt
keen root
#

it got denied

#

i joined a reddit lfg and bought vip i got on to server and meet at the base they had and then i got banned had less than 20 min on the server

old oriole
#

Disconected:Banned: Play elsewhere

old oriole
marble mantleBOT
ocean thistle
marble mantleBOT
#

Hey, @old oriole

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hallow moss
#

wasting time to wait banned for no reason 😦

balmy cypress
marble mantleBOT
hallow moss
#

76561198426702431

#

I made ticket but no answer I won't wait any hour or day because I wasn't do any think legal to get banned

#

and as far I know there alot of people geting banned from rust for no reason...

raven mist
#

Taking a look @hallow moss

#

Gimme a min

hallow moss
hallow moss
raven mist
hallow moss
#

Alright give a mint to try

slate quest
#

hello i have posted a ticket like a day ago here is my steam id 76561199073495475
i hope somebody can look into it because rustoria is the only normal server thank you!❤️

near halo
#

they will respond

hallow moss
hallow moss
karmic lantern
#

Hey Shenzyyy sorry to bother but how long does rustoria ban if you are convicted of playing with a cheater?

karmic lantern
#

thanks g I will sit out my ban

#

it's my fault for playing with randoms and not vetting them XD

old oriole
#

BANNED FOR
Play elsewhere

What this?

raven mist
brisk dawn
#

LET ME IN!!!!!

lyric bear
#

How do I find out which id i am? there's currently two ollies in the server so I can't be invited to a clan :/

brisk dawn
#

oh wait wrong chat my bad

mossy pier
#

main shouldnt take 15 minutes to restart lmao

raven mist
balmy cypress
#

Your sleeper gets killed if you sleep in outpost

north jolt
#

luke you got a minute?

#

why did i get a disconnected - come to discord message? on trio 5x america?

#

@balmy cypress

lyric basalt
north jolt
#

oh no, it was prodigy

#

but figured any admin can look into it

lyric basalt
thin plover
#

thats right, it's been a thing on Rust for a long time now, you can't go to sleep in outpost

#

yes and they will die too if they stay for too long

waxen crypt
#

Good afternoon, who is here, the administrator of the EU medium?

waxen crypt
#

Can we switch to a personal account??

blissful herald
waxen crypt
#

Can we continue our dialogue in private messages???

blissful herald
waxen crypt
#

my friends and I were banned, on the server of the rastoria eu medium, you're welcome

marble mantleBOT
#

Привет, @waxen crypt

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

thin crater
#

Theres a kid obviously rage hacking with a level 0 steam profile on US main right now multiple people reporting him

deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 17

thin crater
#

Just killed my with aimhacks and above normal movespeed while teleporting around, other people in server chat calling him out for flyhacking and aimbotting at well. Level 0 steam profile telling people to "check his hours" while ragehacking and killing people crossy vs AK from nowhere. Multiple people are reported now.

blissful herald
thin crater
#

Well in the last 5 minutes 4 other people have called him out in server chat, and he's a level 0 steam profile teleporting around with desync, soooo

blissful herald
#

as calling out will just slow down the hole process

thin crater
#

I did, other people started calling him out as well so I posted here to draw attention to it after making my ticket.

blissful herald
thin crater
#

A level 0 profile clearly hacking to the point multiple people think it's sus within him being on the server for an hr is pretty concerning don't you think

ocean thistle
blissful herald
balmy cypress
#

yep

hardy zodiac
#

i need to talk to admin for sea servers

ocean thistle
hardy zodiac
#

can i explain in a voice thing

ocean thistle
south dawn
# balmy cypress yep

IS doorcamping a rustoria partner for a prelonged period of time bannable asking for a freind ?

hardy zodiac
#

thats the thing

#

its hard to type can i explain it in the support call

ocean thistle
marble mantleBOT
hardy zodiac
#

76561199202563204

ocean thistle
# hardy zodiac 76561199202563204

I can see you already appealed and it was denied. Unfortuantely, that means that denial is final. You are no longer welcomed to play on our servers.

hardy zodiac
#

i need to explain it thats the thing

#

i feel like it was a unproper ban

#

it was from 7 months ago probably 8 months and i made a joke coz i was dumb and then the joke i made it to coz other ppl were doing in at the same time didnt get banned but i did

#

i wasnt cheating doing anything like that i made a joke coz other ppl did it

ocean thistle
#

Doxing is excessive.

#

I'm no longer discussing this with you. I hope you have a good rest of your day.

hardy zodiac
#

he banned one person earlier on then un banned him how is that fair

stoic quiver
#

wow doxin ma boi oat rude

rigid citrus
#

Hello i bought vip for eu long on 7 december. Is it for 1 wipe or 1 month?? I mean i want to learn that when my vip expires? When force wipe comes or 7 january??

inner wagon
#

!ticket

marble mantleBOT
#

Hey, @inner wagon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

Hello, I try to log in 3 times, it doesn't work, this gives out

AuthTicketCanceled

sturdy vessel
#

is it possible to connect x 5 servers that have just been vyped?

graceful delta
#

On rustoria eu long theres a body stuck under a broken train help

#

nvm we got it

uneven thorn
#

Can someone tell me why do i always get banned for 22 hours instantly after i join the server?

plucky tulip
#

my ban appeal got denied, any way to talk to someone about it?

polar flume
marble mantleBOT
#

Hey, @uneven thorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy dirge
#

Do the mute option and explain what's going on

obsidian acorn
spring minnow
#

where the adminms on 10x

obsidian acorn
#

did you do an f7 report and /ticket?

raven mist
spring minnow
warped hull
#

hello how do i get a refund on the vip i have got and not used thats been going out my account for a while or can i just get a refund on the one that came out my account 10 min ago?

warped hull
raven mist
#

If you havent used the vip you should be able to get a refund

warped hull
scarlet trout
#

how can i appeal a mute

ocean void
marble mantleBOT
#

Hey, @scarlet trout

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cerulean gorge
#

<@&274971100184576010> Do something with 10x EU lagg please! It's very bad

scarlet trout
#

how can i make a ticket

hexed nimbus
marble mantleBOT
#

Hey, @scarlet trout

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

south kelp
#

loads of server lagging

latent pawn
#

duh, they need to sell out vip.

glossy drift
#

can you guys fix the lag maybe by restaring the server

lapis frost
#

US Mondays is incredibly rubber-bandy at the moment

glossy drift
#

bro fix the lag im begging u

polar flume
#

our devolepors workıng on it

ripe hamlet
#

ım getting crashed while pvping in eu rtg everytime ıkd why

nocturne copper
#

Help, I was banned by anti-cheat rustoria, explanation: I was a little stupid or that I downloaded cheats on CS, and I have a vac in CS, because of this I was also banned by anti-cheat rustoria, help.

marble mantleBOT
#

Hey, @nocturne copper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

south kelp
#

server lag got me killed with all my loot ya

raven mist
south kelp
#

us 5x

hazy tapir
#

please fix the lag lol

raven mist
#

Which one

south kelp
raven mist
#

Trio?

south kelp
#

no bps

hazy tapir
#

main is sooo bad

raven mist
south kelp
#

yea

raven mist
#

Us main?

hazy tapir
#

yes us main

raven mist
#

Thanks , devs are on it

south kelp
#

us 5x trio ea 2mins server laggs hard

hazy tapir
#

thanks you

south kelp
#

half the server cant play rn

subtle cape
#

.

near halo
#

i am having severe rustoria withdrawals

short furnace
#

how do i file a ticket

south kelp
#

or / ticket in game

short furnace
#

alr ty

#

got banned for hacking apparently

#

and i dont know why

south kelp
short furnace
#

do i file ban appeals there too?

near halo
short furnace
#

i dont see why the game thinks im hacking though

near halo
#

been waiting for my appeal

#

day 3 just passed

dusty pendant
marble mantleBOT
#

Hey, @short furnace

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

short furnace
#

when i try to file a ban appeal it says "ban not found"

#

nvm then

dusty pendant
short furnace
#

alr

#

ty man

dusty pendant
short furnace
#

🙏

scarlet trout
#

How long do mute appeals take

dusty pendant
scarlet trout
dusty pendant
scarlet pagoda
#

Wave stupid question time. the group sizes on your ui 8 servers. does that mean i can only have 8 players total on the server at one time or that the group system will only allow you to join a group up to 8 players

buoyant crown
#

Any reason why 80% of my team is getting kicked once every hour

south kelp
#

cant evin play been raided and all cuz of the sevrer lagg

#

server needs a restart 100%

buoyant crown
#

Only server that kicks people so many times

scarlet trout
south kelp
#

@raven mist us 5x no bps solo duo tri needs a restart

dusty pendant
#

Just some players will need to be off UI

scarlet pagoda
dusty pendant
buoyant crown
#

entitys out of order

#

Thing is weve lost more kits to crashing then getting killed

polar flume
buoyant crown
#

4 of us?

dusty pendant
#

Unfortunately that’s a face punch issue and not server related, some of these can be helped by verification of your files

buoyant crown
#

But its only on this server tho

#

have never experiencde it on any other

#

u got a custom map or something

raven mist
#

EAC backend messages are indeed EAC

#

not us

near halo
#

just verify ur files

#

and see if it works

buoyant crown
#

and entity not loading in 0/50k

raven mist
#

Verify your gamefiles or delete the map in your maps folder on rust

buoyant crown
#

ait big man

near halo
#

unban fast

#

<@&274971100184576010>

raven mist
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

unban fastrust

#

he dont cheat

raven mist
#

no idea who that is

#

need to make an appeal regardles

near halo
#

@balmy cypressServers
actual cheaters who spent $600 on dma firmware and got gamebanned get to play the server again and I don't (i played 1 wipe with a guy who was getting 100k+ views a video and playing with known groups) (first offence btw)

#

check twiter

noble terrace
#

fast, hoppel has told you numerous times that you are perm banned

#

stop making new accounts to come back here

south kelp
#

this server lagg real needs fixing

noble terrace
south kelp
noble terrace
near halo
noble terrace
near halo
#

it is cus its corrupt

#

u let hackers play ur server that yk cheat but fast cant play even tho hes legit🤣

raven mist
#

Again, not your concern

scarlet trout
#

can somsone check out my ticket for an mute applea

#

appeal* I got mutted because somone said to say sum backwards for a base and i did not knowing what it meant

ivory wave
#

i need an admin on us main, died to lag at outpost and bodies fell into outpost barrier, unlootable

polar flume
polar flume
ivory wave
#

server lag

#

rubber banding up and under outpost

ocean thistle
ivory wave
#

ill send a screenshot if i could

ocean thistle
scarlet trout
ivory wave
#

so can i get an admin to tp me into the barrier?

noble terrace
ivory wave
#

and loot my bad?

near halo
noble terrace
ivory wave
#

bruh shutup hoax, go talk in gen chat people tryin get stuff done

#

so whos an ingame admin that can help

noble terrace
#

none of us can help you with this

ivory wave
#

yea im saying whos an ingame admin

noble terrace
#

we all are in game admins

#

lol

#

and no one can help you

ivory wave
#

so what? loots just gone?

noble terrace
#

unfortunately yes. loot lost to glitches is not something we can assist with

keen wolf
#

it's in their rules. You should be aware of this before playing on the server

ivory wave
#

give me your cords

south kelp
#

this stupidd server laggg sios os shit

edgy scarab
#

Can someone respond to my ticket its been 45 mins

plush hornet
#

<@&274971100184576010> help mе

#

@thin ploverhelp

inland lark
#

<@&274971100184576010> Where do I report someone on RTG

south kelp
#

open a ticket to get ym shop points refunded this lagg took them but not gave me the loot lmfao

edgy scarab
#

<@&274971100184576010> answer my ticket

#

Appeal #bb66fe

raven mist
edgy scarab
#

yo what

#

just read it bruh I get unbanned in 2 days but I want to play now I got banned for something stupid if u read my ticket ill get unbanned

edgy scarab
keen wolf
#

bro can't wait 3 days to play again KEKWPoint

#

definition of needing to touch grass

edgy scarab
#

you have a twitch, youtube, and ig all for video games I dont think you should be the one talking lmao

keen wolf
#

Damn bro took 1 second to look at my discord profile but couldn't be bothered to actually check

#

I don't post anything lil bro

edgy scarab
#

nice one lmao

keen wolf
#

haven't posted in like 2 years

edgy scarab
#

thats embarassing

blissful herald
edgy scarab
#

NO WAY

#

YOU HAVE A SNAPCHAT NAMED DMDPLAYS LMAOOO NEVER TALK AGAIN

blissful herald
edgy scarab
#

I need help

blissful herald
#

you got help

edgy scarab
#

no I didnt I need someone to respond to my appeal

blissful herald
edgy scarab
#

why

edgy scarab
dusty pendant
edgy scarab
#

I dont want to

edgy scarab
noble terrace
#

spamming in here will not make it happen faster

hardy geyser
#

Quick question

#

trying to use a vending machine and for some reason it says i cant afford the transaction

hardy seal
#

Good evening, I made an appeal regarding a ban, and it's luke who's taking care of it, but for the last 4-5 days I've had no answer. In my opinion, it was a good move to get me debaned because it wasn't "legitimate". I'd like to know if someone can take care of me, because I'd like to play with my friends ... with all due respect.

dusty pendant
hardy geyser
#

can you not send certain items?

#

like a t3 back to your base?

dusty pendant
#

each purchase requires 20 scrap

hardy geyser
#

yes i also have that

dusty pendant
dusty pendant
marble mantleBOT
#

Hey, @hardy seal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hardy seal
sinful sleet
#

Hey, any support available to talk to?

#

When we appeal a ban is there like a time frame we have to wait before playing on server again?

dusty pendant
undone seal
#

@dusty pendant

dusty pendant
#

yes?

undone seal
#

I got muted for 6 hours but I was just having a conversation

#

sooo

marble mantleBOT
#

Hey, @undone seal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

undone seal
#

@smoky cape

smoky cape
undone seal
#

you guys have some racist discriminatory chat mods

rigid niche
#

is there any way to view server pop while ur already in?

undone seal
#

!pop

marble mantleBOT
#

Hey, @undone seal

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

rigid niche
graceful mantle
#

/auth

marble mantleBOT
#

Hey, @graceful mantle

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

hoary ore
#

how long ddoes it usually take for my steam to link i did it yesterday but it still hasnt gone through

wanton birch
#

rustoria small is not working

shy remnant
wanton birch
#

us

#

crashed

shy remnant
#

You got disconnected ?

wanton birch
#

no everything wont work

undone seal
#

@shy remnant

wanton birch
#

i can run around but i cant rreload open door etc

shy remnant
#

We are looking into it right now

wanton birch
#

thanks

dreamy abyss
#

small crashed

wanton birch
#

my friend purposfully dced but he cant join

shy remnant
#

We are aware of the US Small crash, our devs are looking into it right now (#general message)

dreamy abyss
#

thank u for reset

undone seal
south kelp
undone seal
shy remnant
#

!appeal @undone seal

marble mantleBOT
#

Hey, @undone seal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

south kelp
undone seal
silent venture
#

hey your server is dying

shy remnant
#

We are aware of the US Small crash, our devs are looking into it right now (#general message)

south kelp
shy remnant
#

#general or DM for that kind of stuff please.

undone seal
shy remnant
undone seal
unborn cargo
#

Can I have spport on my server ban? It was almost a year ago and was wondering if ti can be reversed

shy remnant
undone seal
#

@shy remnant I'm waiting for you to do your job is crazy

#

so apparently I'm just waiting for you to give a fuck

#

dam

shy remnant
unborn cargo
#

is there a chance i can submit anoher aappeal?

shy remnant
#

- Respect admins and other Discord staff trying to help.
#rules, please go make a quick stop there so you can read our discord rules and be more respectful.

near halo
south kelp
#

there is no need for this you have been told.

undone seal
#

stfu

unborn cargo
#

!appeal

marble mantleBOT
#

Hey, @unborn cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn cargo
#

It wont let me submit another

#

I submitted one 7 months ago

near halo
#

Cope

undone seal
#

i will

wanton birch
#

@shy remnant thank you for your service

shy remnant
#

This is a support channel, please head to #general for any other non-related assistance questions. Thank you !

undone seal
shy remnant
#

#general for the next time, again. Please.

unborn cargo
#

i received this message so long ago

#

and just wanted to see if getting me unbanned is possible

shy remnant
marble mantleBOT
#

Hey, @unborn cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

unborn cargo
#

it wont let me appeal again

#

can we hop in a call to figure it out

#

?

shy remnant
#

Could you create a ticket instead ? Explaining your situation

#

I won't be able to assist on this, sorry

unborn cargo
#

i will try

shy remnant
#

Only an administrator will have the ability to handle that

unborn cargo
#

ok

#

do i us that link

#

use

shy remnant
marble mantleBOT
#

Hey, @unborn cargo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sinful sleet
rotund gorge
#

how do i get my server boost kit on the 5x sdt

#

i do /kit it says i dont have

#

!verify

marble mantleBOT
#

Hey, @rotund gorge

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

dusty pendant
sterile karma
#

can someone help me? i tried to load into rustoria us small and it says i got disconnected for hacking when im not hacking

marble mantleBOT
#

Hey, @sterile karma

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

main heron
#

Currently, US Long has a lot of lag, is the server down?

left anvil
#

super lagg

austere gorge
#

how do i create a ticket

ocean void
marble mantleBOT
#

Hey, @austere gorge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean void
hardy night
#

!report

marble mantleBOT
#

Hey, @hardy night

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fiery wasp
#

we have tickets

#

someone spectate this guy he is name spoofing \

rare umbra
#

please

marsh hearth
#

!report

marble mantleBOT
#

Hey, @marsh hearth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gritty garnet
#

How do I create a ticket for cheating in game chat instead of reporting F7.

#

Isn't it like "/ticket"?

keen wolf
mild fable
#

yo i got banned for no reason where do i go to resolve it

marble mantleBOT
#

Hey, @mild fable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

meager cape
#

Does anyone know how to kick a team member that I can’t see in the team ui ( 16 )

deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 18

tawny saddle
#

my game ban was 600 days ago

#

is their a way i can get unbanned from ur server

#

please help

mystic rain
marble mantleBOT
#

Hey, @tawny saddle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawny saddle
#

doesnt let me appeal says ive already made appeal for it but that was like a year ago

#

im just tryna slam ak roams please admins

next canopy
#

!report

marble mantleBOT
#

Hey, @next canopy

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mystic radish
#

VPN ban 76561199123342528 <@&874995535881326632>

marble mantleBOT
#

Hey, @mystic radish

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

naive wedge
#

what is the bot that you can make wipe react?

#

!force

marble mantleBOT
#

Hey, @naive wedge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1704394800:F> (your local time) is the time of the next force wipe and it will happen <t:1704394800:R>.

naive wedge
#

!force

marble mantleBOT
#

Hey, @naive wedge

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1704394800:F> (your local time) is the time of the next force wipe and it will happen <t:1704394800:R>.

tawny saddle
#

i need an admins help i have a gb from 630 days ago and im banned off ur servers for ban evading and im wondering if theirs anyway to get unbanned

thin plover
#

nevermind, you are not welcome on our servers

south dawn
#

!appeal

marble mantleBOT
#

Hey, @south dawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
#

please head to #general if you do not need support lol

mystic radish
#

@thin ploverVPN ban 76561199123342528

thin plover
arctic notch
#

I have a question if i have a gameban on CSGO that is maybe 121 days could i possibly play the server ( ITS NOT A RUST GAMEBAN )

arctic notch
#

Gameban..

arctic notch
polar flume
#

then problaly no

arctic notch
raven mist
#

If its a csgo gameban you are fine, but might need to proof its an actual csgo gameban and not a rust one

arctic notch
#

i do i do.

arctic notch
raven mist
#

Send me the steamid in dms please

arctic notch
signal valve
#

/ticket in-game

marble mantleBOT
#

Hey, @signal valve

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

patent pendant
#

I am being processed by VPN. Is there any active administrator? Can you help me resolve this? Thank you 76561198823582407

marble mantleBOT
#

Hey, @patent pendant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

patent pelican
#

I have been banned for playing with a hacker, im not sure which teammate I did this with as I find randoms in chat to pair up with. Can you help me resolve this? Thank you 76561198994761209

marble mantleBOT
#

Hey, @patent pelican

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sleek drum
#

please make an appeal

patent pelican
#

I did

sleek drum
patent pelican
#

just waiting now

patent pelican
sleek drum
#

you will have to wait for an admin to review your appeal

lyric basalt
patent pelican
#

I think it was the farmbot I found in chat, kid didnt even have access to my base, had a really basic name with a generic profile, unfortunate

patent pelican
patent pendant
#

Have I submitted the ticket and wait for the result

thorny dune
arctic notch
#

I have donator role in the discord could a admin/mod tell me what server i have bought it on?

arctic notch
ocean thistle
ocean thistle
near halo
#

i hope my appeal gets reviewed before monday

tacit horizon
#

i keep getting steam auth timeout

dusty saddle
#

!network

dusty saddle
marble mantleBOT
#

Hey, @tacit horizon

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

stoic quiver
#

any chance i can vc with an admin

dusty saddle
#

Go into "waiting for support" vc and wait.. just not sure if any are around rn... its New Year's Eve.

What is your issue?

stoic quiver
#

its a complicated one

#

too long for a ticket

dusty saddle
#

A ban?

stoic quiver
#

no reporting someone for doxxing

dusty saddle
#

You have screenshots?

stoic quiver
#

its complicated

#

very complicated

blissful herald
#

and add all info whats there and we can take a look

marble mantleBOT
#

Hey, @stoic quiver

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

stoic quiver
#

alright ill make it in a ticket

dusty saddle
#

Keep it simple if the proof is in the screenshot, explain what day, server... admins will look at the logs... and act on it.

spiral apex
#

when can u vote and see the maps for eu long?

coarse plume
#

how can i buy vip ?

spiral apex
#

here then u pick what server u want vip for

coarse plume
#

ty ^^

near halo
#

Lag on the 10xeu once again

dusty saddle
spiral apex
#

yea is says next wull open 4 days beforen eext wipe

#

and its 4 days left

dusty saddle
#

wipe is at 2 or 3 pm EST depending on BP or biweek wipe so give it to the afternoon.

spiral apex
#

alr thx

young flare
#

Is there a caretaker who can help me?

junior venture
young flare
#

Happy New Year. A member of my team is having some trouble

junior venture
young flare
#

There was a hacker who was banned in the server, someone sent his base password in the world Chat, my friend entered the password into his base and was banned

marble mantleBOT
#

Hey, @young flare

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

junior venture
blissful herald
#

Just make sure your friends does it, you can not appeal for your friend

young flare
#

ok

#

Thx I'll let him appeal now

thin mirage
#

just a quick question when i submit a ticket for someone cheating how long does it take to be looked into usually to trying to sound pushy just curious

junior venture
#

sometimes faster if there is not alot of tickets

thin mirage
#

okay thank you very much

thorny dune
long saffron
#

can we get a restart on 10x everyone is surfin bro

earnest mauve
#

its because ppl are spamming fireworks again at outpost

long saffron
#

it was lagging before that

near halo
#

FIX THIS EU 10X

#

how many times do we have to say it

#

@raven mist

#

bro its unplayable rn

long saffron
#

plz daddy cum fix it

near halo
#

getting anti hack everytime i try to build

#

<@&274971100184576010>

#

this is a joke at this point

long saffron
#

cant even reload launchers lol

near halo
#

i give this server hoster money to not be able to build and reload a launcher XD

raven mist
#

Lagging again? @near halo

#

Will forward

#

Theres a new machine on their way afaik for 10x eu

earnest mauve
#

yes it s still lagging

near halo
#

cheers bro, seems to be alot worse this time

long saffron
#

whats the wait for tho? give us a restart cheezus

spring minnow
#

restart when?

late sparrow
#

we need admin for cheater its been 2 days

#

we did everything

#

peaople left the are becaouse of him

tulip quail
#

does rustoria main allow rust+?

jolly ibex
#

Need admin, Rustoria Eu Main has some cheater i think

lyric basalt
jolly ibex
#

yes

desert oar
#

when are force wipes of monthly servers?

smoky cape
marble mantleBOT
#

Hey, @desert oar

Force wipe is the first Thursday of the month. We wipe the following if applicable:

  • Map
  • Blueprints
  • Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1704394800:F> (your local time) is the time of the next force wipe and it will happen <t:1704394800:R>.

desert oar
smoky cape
desert oar
blissful herald
inland cloud
#

I can't connect to the server because it writes to me every time "disconnected: hacking"

marble mantleBOT
#

Hey, @inland cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inland cloud
#

is it ban?

smoky cape
inland cloud
#

why does the website say that the ban was issued 23 months ago?

clever matrix
#

@smoky cape HEY ADMIN

#

76561199381314559 IS THIS GUY IS BANNED FOR CHEATING?

#

or that s a VPN BAN?

#

@blissful herald

blissful herald
#

if its showing banned, make appeal

solar plume
#

where can I make a ticket for support

marble mantleBOT
#

Hey, @solar plume

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timber bridge
#

You can use the report system for general assistance if you need help in-game as well.

blissful herald
#

you ok?

solar plume
#

!appeal

blissful herald
marble mantleBOT
#

Hey, @solar plume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solar plume
#

yo @blissful herald

#

check dms

blissful herald
#

ok and?

#

ok well your new account is banned too, have a nice evening

solar plume
#

Sky can you check dms Mate

blissful herald
clever matrix
#

@blissful herald 76561199381314559 VPN BAN

#

HES GETTING RAID

timber bridge
#

Do you feel like a real man now? LUL

lyric basalt
noble terrace
#

You're not. You're acting like a spoiled child.

noble terrace
#

Super disappointed in you tbh

#

I don't care

#

I genuinely hope you make better choices in the future my friend

near halo
#

hello

#

i got banned for playing ban evader ???

#

i guess i got banned for that bitch

#

i hope u die in a burning house while sleeping 🙂

#

i got banned while doin nothing

mossy lynx
#

i got banned for playing with a hacker i guess lol nobody i plays with hacks so weird

near halo
#

hes not cheating tho 😄

#

i dont know who is he

#

but im so sure hes not cheating

#

hes playing so bad

inner wagon
#

When is wipe on eu 3x no bp? Can someone check for me

trim fulcrum
#

hello where do i make a ban appeal on discord?

cursive kayakBOT
#

@inner wagon

:flag_eu: No BPs 3x EU

IP: connect 3x.rustoria.uk:28010
Next Wipe: <t:1704114000:F> (<t:1704114000:R>)
Wipe Schedule: Mon & Fri @ 1PM UK Time
Map Size: 3250
Clan Limit: 6

shy remnant
marble mantleBOT
#

Hey, @trim fulcrum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mossy lynx
#

how do i see who was hacking in my team to get me banned for playing with them

#

<@&274971100184576010>

blissful herald
marble mantleBOT
#

Hey, @mossy lynx

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gaunt slate
#

good evening, can I talk to any administrator?

mossy lynx
#

it just says banned for playing with a hacker @blissful herald

#

i made a ticket

blissful herald
mossy lynx
#

ok, just confused cuz non of my homies hack. guess waiting on my appeal to get delt with

lament pine
#

can anybody help ive been false banned

trim fulcrum
#

hey so it says ive been banned on rust when i load in but it says that i dont have a ban with rustoria. this was like 6 years ago i was banned

#

is someone available my buddies wanna play the server next wipe

thin plover
#

!ticket

marble mantleBOT
#

Hey, @north jolt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

do not call them out

hardy valley
#

@thin plover

#

Why am I suddenly kicked out of your server, this is not my first time, there is nothing wrong with my system etc., it's ridiculous, I keep getting kicked out in the war, thanks to you I lost 5 AK47 and 6 rockets 😄

blissful herald
#

thats why you being kciked

#

nothing we can really do much till they manage somehow fix it

hardy valley
#

Nice

stable arch
#

!appeal'

#

!appeal

marble mantleBOT
#

Hey, @stable arch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

is playing with ban evader ban is perma?

elder pendant
#

i got muted for 6 hours for running a hotline on us main

#

i do not see whats wrong

#

we are offering services for scrap

#

This is what i said "Call the free sex and rape hotline today! - 81603638 - AB14"

verbal cairn
#

ban evader is a known cheater on many servers lol he just never gets banned

blissful herald
#

Ban evader is somebody who was banned before and is just back on new account

verbal cairn
#

isnt there a way for yall to know when someone makes a new account? or is it just that easy to get back on any server ever?

#

like IPs or hardware IDs?

blissful herald
#

well we won't disclose how we catch ban evaders

#

🙂

elder pendant
#

We just ran a ingame hotline

#

This is what i said "Call the free sex and rape hotline today! - 81603638 - AB14"

blissful herald
elder pendant
#

What rule did I break

blissful herald
#

you don't see whats wrong with that txt?

elder pendant
#

What would I need to make it say to not get muted

#

We are trying to run a business here

blissful herald
#

clearly not the r word there

elder pendant
#

Is that a slur then

#

So no rape then we are fine?

blissful herald
#

well.... that most likly got you muted or your friend

blissful herald
#

maybe don't use that word at all first of all

elder pendant
blissful herald
#

but feel free to make a appeal

blissful herald
marble mantleBOT
#

Hey, @elder pendant

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

elder pendant
quick shadow
#

how do i make a ticket

thin plover
marble mantleBOT
#

Hey, @quick shadow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quick shadow
#

!ticket

marble mantleBOT
#

Hey, @quick shadow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

distant vale
#

Anyone know why i cant order something with the drone

#

i have all the materials in my inventory to order it and i click buy it does nothing

worthy vale
#

!ticket

marble mantleBOT
#

Hey, @worthy vale

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

grand star
#

I met three cheater.what can i do?one of them steam id is 76561198800307741

marble mantleBOT
#

Hey, @grand star

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
grand star
#

Ty,sir,i love u

marble mantleBOT
#

Hey, @slow kettle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @slow kettle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slow kettle
#

Yo i need help

#

i got banned for come to discord now im here

verbal sandal
#

how do i check if i have the vip my frend sent me pls help

marble mantleBOT
#

Hey, @verbal sandal

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

toxic shard
#

^the best way you will get the discord role if you have an active vip

toxic shard
slow kettle
#

yeah its luke

junior venture
slow kettle
#

have shit to do people to talk too, maybe he should be watching vc if hes banning?

#

sat in there for about 6-7 mins

toxic shard
#

it's kinda new year and 3 am ...

#

gonna need to be patient, most certainly have to wait tomorrow

verbal sandal
#

/auth

marble mantleBOT
#

Hey, @verbal sandal

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

verbal sandal
slow kettle
toxic shard
slow kettle
#

bros still on he just stinks

toxic shard
#

well it's not even 6pm where I am right now ...

slow kettle
#

unlucky?

toxic shard
#

how so ?

slow kettle
#

because idgaf?

toxic shard
#

ahah, ok, well take a seat and wait for your appeal

#

until then well, ... wait

slow kettle
#

why would you put a comma in?

toxic shard
#

I won't untertain you 🙂

slow kettle
toxic shard
rain oak
#

/report

marble mantleBOT
#

Hey, @rain oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic island
#

Good afternoon.

I play on US medium.

Today I went to the EU medium and stood for 5-10 minutes in the safe zone in the AFK, for which I received a Ban Evasion.

This ban also applies to my main US medium server. I want to understand what it is, how do I remove the ban.

marble mantleBOT
#

Hey, @toxic island

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic island
#

Thank You

upbeat yoke
drowsy osprey
#

new year new me can i get unbanned?

young flare
#

happy new year Yup

#

Can someone help check the appeal? I haven't received a response in 14 hours

rain oak
#

ANY admin ban cheater

#

i add 3 ticket ,cheater still killing

azure scaffold
#

how do I see how much votes the maps have

deft kestrel
#

I'm waiting for an unban after the new year, which I got for nothing. DAY 19

upbeat yoke
#

!ticket

marble mantleBOT
#

Hey, @uneven condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

uneven condor
#

!ticket

marble mantleBOT
#

Hey, @uneven condor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

upbeat yoke
#

Type /ticket in game chat and then add the info of the cheater. And The admin will take a look

upbeat yoke
marble mantleBOT
#

Hey, @azure scaffold

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

glass wagon
#

!appeal

marble mantleBOT
#

Hey, @glass wagon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
#

whats your steam ID?

thin plover
young flare
thin plover
young flare
#

Wishing you a happy new year. I am very anxious and I want to have a happy first day of the new year

#

Old scars

thin plover
young flare
#

I want to be with you

thin plover
near halo
#

can i please be unbanned i got banned for my name but idk why

thin plover
#

are you here for me