#support

1 messages · Page 388 of 1

keen wolf
#

bans are not just due to having hacks/hacking btw

#

associating (playing with) a cheater (knowingly or unknowingly) is also grounds for a ban

thin plover
#

Its part of our rules yes, cannot associate with cheaters

steady pagoda
#

he wasnt cheating though

keen wolf
#

we are not saying he was

thin plover
#

Well did they appeal?

arctic helm
#
  1. he wasnt cheating and 2. we didnt know he had a previous ban
thin plover
#

My question still remain

steady pagoda
#

he wasnt cheating he got hardware banned because he had a usb he used for his windows key on it but its the same key he used when he hacked before he wiped his pc and they banned him for "hacking"

keen wolf
#

lmao bro keeps dodging question

thin plover
steady pagoda
#

no he didnt appeal because he knows what he did and he is rightfully hardware banned

keen wolf
#

well theres your answer buddy

thin plover
#

Well then the ban wasnt false...

steady pagoda
#

we never played with a cheater he just got hardware banned

arctic helm
#

we already kicked him from discord because he fd us over

keen wolf
#

playing with someone that then gets banned can get you banned too

#

doesnt matter if its technically not cheating

arctic helm
#

we have never played with him before

#

we only know him from school

keen wolf
#

then idk

thin plover
#

Ok but you got banned for association, you played with him

steady pagoda
#

we got banned for playing with a hacker that wasnt hacking

abstract willow
#

admin

abstract willow
#

admin?

thin plover
#

Well since he got banned and doesnt want to appeal, it seems pretty clear to me

abstract willow
#

admin

thin plover
#

Player

steady pagoda
#

hes hardware banned he cant appeal

#

he cant play rust

keen wolf
abstract willow
#

admin¿?

thin plover
#

Player

keen wolf
steady pagoda
#

you cant appeal if youre hardware banned

keen wolf
#

gg

steady pagoda
#

but since he wasnt hacking he was banned due to anticheat for his hardware banned

thin plover
#

If YOUR appeal was denied then your ban will remain, dont play with that person anymore

steady pagoda
#

we only got banned for being on team with him but anticheat said hes hacking so we got banned too

keen wolf
#

rip

thin plover
#

So he was still banned for hacking, we are just going in circles here

steady pagoda
#

its old

#

he got hardware banned earlier

abstract willow
#

!apeal

thin plover
#

Well he still got banned for hacking

abstract willow
#

i need a admin

steady pagoda
#

but he wasnt hacking

thin plover
abstract willow
#

how

steady pagoda
#

anytime while we played with him

thin plover
marble mantleBOT
#

Hey, @abstract willow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
tough tree
#

lil admin got a monkey brain

steady pagoda
#

hes hardware banneedddd and thats why anti cheat banned him

keen wolf
#

isnt it what the anticheat does tho

if u get hardware bamned and tried ti join a server it would instantly ban you and just give generic reason "hacking"

steady pagoda
#

thats him he can tell you

tough tree
#

i was the one that got gamebanned

ocean thistle
tough tree
#

sir mr admin

thin plover
tough tree
#

I got gamebanned i was not cheating i got hwid banned in september

tough tree
thin plover
#

Thats unfortunate

ocean thistle
tough tree
#

cutie

thin plover
#

Don't cheat

keen wolf
#

maybe if you never hacked before this wouldnt be happening

(you wouldnt have those bad files on your computer)

tough tree
thin plover
#

DAMN

steady pagoda
#

he doesnt have them on his computer

thin plover
#

You really cant play here then

tough tree
#

my usb was hwid banned n it got me fucked

keen wolf
tough tree
#

there was no cheats on it

keen wolf
#

cmon man if youre gonna hack atleast dont make such a stupid mistake lmao

tough tree
#

it got HWID banned

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they shouldnt be banned

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i legit played for 20mins with em all i did was build

steady pagoda
#

were telling yall exactly what happened we got banned for playing with a hacker that the anticheat banned for hacking when he wasnt hacking

tough tree
#

never touched a gun

keen wolf
tough tree
#

ur a nerd

keen wolf
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im just telling u the truth but I appreciate that

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I'll take it as a compliment

tough tree
#

they got banned but i was not cheating

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they should not be banned i legit didnt even play with em for more than 20mins

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they had no clue i was hwid banned and evading

keen wolf
#

oh well

#

tough luck

dark radish
#

bro fucked up everyone's day

keen wolf
#

💀💀

#

bro gets mad at a bystander

dark radish
#

💀

keen wolf
#

cant stand facts my boy?

tough tree
#

typo

steady pagoda
#

not to mention we hardly knew this guy

abstract willow
#

is a admin here?

thin plover
#

So you guys we knowingly playing with a cheater HmmNote

abstract willow
#

i need to speak with admin

tough tree
keen wolf
steady pagoda
#

same thing couldve happened to a naked on the beach who just joined this random guys team and then they get banned and you wouldnt unban them thats fucked up

tough tree
#

fr^

thin plover
abstract willow
#

who is the cheater can you tell me and can you check all my team bro we are not cheaters

marble mantleBOT
thin plover
abstract willow
steady pagoda
abstract willow
#

tell me when you can

keen wolf
#

(just kidding thats not how it works - staff review a variety of things)

tough tree
noble terrace
keen wolf
#

one of them is probably the amount of time youve been together

abstract willow
noble terrace
abstract willow
#

we dont know that he was cheater

steady pagoda
#

yeah 20 mins isnt long enough to marry the guy and have a family we literally just invited this guy to our team and then boom were all gone

noble terrace
marble mantleBOT
#

Hey, @abstract willow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen wolf
abstract willow
#

can you check him

hot chasm
#

can i use /s in raid block if im vip?

noble terrace
tough tree
#

they had no clue i was evading they should not be banned please unban them before they put me into a locker

keen wolf
#

lmf

abstract willow
#

bro i pay the vip i d fucking know i we don´t know nothing bro

steady pagoda
#

dmd u acting like u wouldnt be pissed if this shit happened to u like bro

keen wolf
#

i would be pissed if I was younger

as I got older I learned to not give a fuck and move on

dark radish
keen wolf
#

ive been banned before from other games

icy orchid
steady pagoda
abstract willow
noble terrace
thin plover
icy orchid
keen wolf
#

In the vip terms and conditions theres probably a line saying

"buying vip doesnt prevent you from being banned"

or something

abstract willow
#

but we dont know nothing bro

thin plover
#

I would be more mad at your buddy that got you guys banned than us

noble terrace
abstract willow
#

i lost my money and i dont know nothing

keen wolf
#

oh well

you gambled by inviting/joining a random player and lost

steady pagoda
#

we hardly played with the guy we had no idea and if yall think a little you would understand that its not our fault or yours and just unban the teammates, the mf just joined the server and was helping us build our base

abstract willow
#

bro wtf we dont fucking know this not was our faulth

steady pagoda
thin plover
abstract willow
#

can you see my apel

steady pagoda
#

nah idc about helping myself really like u understand the anticheat is dogshit and the admins aint doing shit, yall should be actually figuring ts out when it happens and let people play the game dawg

thin plover
#

The conversation is done, dont play with that guy anymore

abstract willow
#

we know

#

bro but this dont was our faulth

thin plover
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I am talking to kenny

abstract willow
#

if you see i play in this server a lot of time and i never use cheats

noble terrace
keen wolf
#

dont play on servers that ban for association

its that simple

the rules are not going to change no matter how many times you cry in here

steady pagoda
#

u mfs ban ban-evaders and their teammates quicker than u do ppl that are actually hacking

noble terrace
#

you were playing with someone who was blatantly cheating

steady pagoda
#

yeah but there should be some room to breath in that like if you just invited the guy to your team

narrow flame
#

Nice

keen wolf
abstract willow
#

nice gg

steady pagoda
steady pagoda
keen wolf
#

think of it like getting arrested and going to jail even if you did NOTHING wrong

but get let out after a month because they can't prove you did anything

steady pagoda
#

yup its fucked up

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but its still different

keen wolf
#

unfortunately it has to be done

we cant risk letting the real mfers get away with it

steady pagoda
#

the law is the law this is a rust discord server you can unban people if they didnt do anything

#

you cant just pull someone out of jail

thin plover
#

Mhmm the result is the same, he is banned from our servers and you are for 7 days, come back in 7 days

frail jolt
keen wolf
steady pagoda
#

okay let me bail my team out

keen wolf
#

💀💀

#

with what, $10? KEKWPoint

thin plover
#

It doesnt work that way, come back in 7 days

#

Your ban is not permanent

frail jolt
#

Wait can Kenny pay to get his team mates out then?

keen wolf
#

wow... only 7 days

bro is actually crying over 7 days

keen wolf
#

that is crazy

steady pagoda
#

yes bro tears dripping down my asscrack

frail jolt
#

Then why say it’s like jail ?

abstract willow
#

im sorry how many time we are banned?

noble terrace
abstract willow
#

but my vip is not removed¿?

keen wolf
steady pagoda
#

you guys banned this poor innocent little russian boy now and hes pissed

abstract willow
#

yet?

steady pagoda
#

yall r just pissing everyone off with ur anticheat

keen wolf
abstract willow
#

jyrcella?

noble terrace
steady pagoda
#

we got banned for the same thing i think i can feel for him

abstract willow
frail jolt
noble terrace
steady pagoda
thin plover
#

Alright if no more support is needed yiu can head to #general

frail jolt
#

This just sounds like shitty admins trying to make shit up

keen wolf
steady pagoda
#

bro thinks hes an admin

thin plover
noble terrace
raven mist
#

@keen wolf Please move to general, thanks 😄

near halo
#

oy es noche de secso

narrow flame
raven mist
steady pagoda
raven mist
steady pagoda
#

nah i gotta talk about my ban

raven mist
#

Do you?

steady pagoda
#

i got falsely banned

raven mist
#

What for?

noble terrace
#

multiple times

steady pagoda
#

nah i wanna talk to shenzy tho

raven mist
#

Nah all good, you received an answer i see

#

thanks

steady pagoda
#

yes master

#

master shenzyy

hot chasm
#

where do i report cheaters

raven mist
marble mantleBOT
#

Hey, @hot chasm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hot chasm
#

!report

marble mantleBOT
#

Hey, @hot chasm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

Dm @balmy cypress

hot chasm
shy horizon
#

hello i need help

#

i cant join a fucking server after 2hours in que

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vip is unavaiable to buy

hot chasm
#

dont bother shits infested w cheaters

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dont get banned as long as they buy vip

shy horizon
#

EAC: CORRUPT OR INVALID BACKEND MESSAGE

#

fucking fcpanch bring back goold old rust

raven mist
lethal pendant
#

@raven mist pls

ember prairie
#

Yo guys how can i turn off auto doors closing for my roof

ocean void
lethal pendant
#

@ocean void help me pls i from russia

obsidian ermine
#

whoever just muted me on eu main, u asked me to fking stop and i did and u still mute for 6 hours u crippled a$$ neek

#

ur not a cop in america chill

keen wolf
marble mantleBOT
#

Hey, @obsidian ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight leaf
#

me and 2 of my friends waited the 130 player queue on small and got disconnected at the same time within 10 mins of joining the server. any way we can get in?

keen wolf
#

(there is no fix for the eac issue atm)

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(and admins cant skip the queue for you)

tight leaf
#

damn that sucks

keen wolf
#

yeah F

tight leaf
#

i wish there was like a 5 minute grace period when disconnected or smth

keen wolf
tight leaf
#

oof

rotund python
#

hello, i found someone in rustoria 2x is cheating, where can i submit a ticket?

icy vapor
#

!ticket

marble mantleBOT
#

Hey, @icy vapor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

icy vapor
#

!report

marble mantleBOT
#

Hey, @icy vapor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rotund python
#

!report

marble mantleBOT
#

Hey, @rotund python

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fair cradle
#

Can my VIP be transferred?

drowsy osprey
#

add a in game unban in store

sleek depot
#

!appeal

marble mantleBOT
#

Hey, @sleek depot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

obsidian ermine
#

!appeal

marble mantleBOT
#

Hey, @obsidian ermine

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bold parrot
#

y i can not download the map

#

help guys

tight leaf
#

bruh i got kicked out of the server again

#

EAC has something against me and my friends

shy remnant
tight leaf
#

yuh

shy remnant
#

Unfortunately, there is nothing we can do 😢

tight leaf
#

yeah, ive waited through the queue twice now and dont know if im gonna wait another 100 players

sleek depot
#

how long will it take for the appeal

shy remnant
crystal niche
#

Yo my friends is banned after Afk on a furnass and 0 admin help her and i need join your server whit my clan

marble mantleBOT
#

Hey, @crystal niche

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

limpid lantern
#

admin help

dusty pendant
#

Please do not put cheaters in chat

shy remnant
marble mantleBOT
#

Hey, @limpid lantern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

limpid lantern
shy remnant
limpid lantern
#

!report

marble mantleBOT
#

Hey, @limpid lantern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tranquil flare
#

hi guys, for some reason i can't get into your servers, never played with vita and everything is ok on others, could you help me?

smoky cape
tranquil flare
#

Hacking but I've never used cheats

smoky cape
marble mantleBOT
#

Hey, @tranquil flare

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slender badge
#

Is VIP out for US MAIN??

obsidian ermine
#

how did my appeal go

#

stilll waiting for an answeeeeeeeeeeeeeer

keen wolf
marble mantleBOT
#

Hey, @slender badge

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

rotund hazel
#

!ticket

marble mantleBOT
#

Hey, @rotund hazel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ocean void
obsidian ermine
#

my 6 hour mute will be done by then

ocean void
keen wolf
#

bros appealing a 6 hour mute lmfao

obsidian ermine
#

yeah cause the mod is a fat neek who thinks hes god with his mod powers

#

if he was infront of me i would slap the living shit out of that fat cripple

keen wolf
#

That will definitely help your case... 👏

obsidian ermine
#

idc about 1 chat mod, if he abuses his powers then obviously im gonna be mad

#

buying vip and some crippled mod thinks his him

keen wolf
#

mad people that threw a fit never won a case in court... just saying

obsidian ermine
#

idgaf tbh

#

some staff are dropped and they have gotten dropped im sure

#

got banned for "cheating" but still got unbanned after a day or 2

#

some staff should get demoted an banned

ocean void
obsidian ermine
#

obviously there are some staff that are good

#

thank you guys

west osprey
ruby jay
#

How can I get vip for us main

ruby jay
#

It says yall outta stock

#

I will pay extra if I have too I just don’t wanna wait in que for 200 players

near halo
bold nest
#

I’m muted in chat rust of us medium, can I know the reason why?

dusty saddle
bold nest
#

It didn’t say nothing. I was afk for 5 hours and came and only can see how everyone getting banned/muted

thin plover
civic tundra
#

yo admin

#

how long does it take oil to spawn?

#

@toxic shard

thin plover
#

30 minutes?

civic tundra
#

its been over an hour

civic tundra
#

and its not spawn yet

#

do you know why is that?

#

@thin plover

thin plover
#

maybe someone is still close to it I'm not sure

#

the crate has been cleared?

civic tundra
#

yeah

thin plover
civic tundra
#

before an hour ago

#

yea

#

i asked but noone answered

thin plover
#

you just typed @bold nest

#

try /chat

civic tundra
#

its on now

bold nest
#

I can't see the message I typed

thin plover
bold nest
#

I did, it said "Your chat has been disabled"

thin plover
#

ok try again

#

or in your settings

#

until it says enabled

bold nest
bold nest
#

all enabled

bold summit
#

!report

marble mantleBOT
#

Hey, @bold summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wet hearth
#

@thin plover i threw an airdrop and it js dissapered

thin plover
bold nest
bold summit
#

Ive had a terrible wipe and if you could please somehow restock que skip it would make my wipe so far ive been in que for the past 6 hours and its not going well

#

I just got kicked from the server for chat spamming if theres anyway I can get back in game that would be Great!

lilac plover
#

how long is afk kick timer

#

?

sleek quartz
#

permission to play on this server

#

last game ban was 313 days ago

#

<@&274971100184576010>

thin plover
lilac plover
#

how long is afk kick timer?

obsidian acorn
lilac plover
#

im on us small

#

ok hope ur right

#

ty

bold nest
#

@thin plover what can I do to fix my chat?

obsidian acorn
#

yeah, sorry @lilac plover i'm not 100% sure! if the server has a queue, i think the AFK timer used to be 20 or 30 min

thin plover
#

Usually its fixed because people turn off their chat and forget about it

#

With the /chat command

bold nest
#

K thx

vital remnant
#

Rage cheater on the US 2x vanilla

#

flying around now

rotund hazel
marble mantleBOT
#

Hey, @vital remnant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solid valley
#

no train scientists on us main?

latent pawn
#

bro, I can't even connect. The queue is so big and my game keeps disconnecting as soon as i get close.

solid valley
#

respawns on trains us main bugged

#

it spawns like 1/3 of the scientists and crates

slow lantern
#

command to report someone

latent pawn
#

/ticket add is the command in game

marble mantleBOT
#

Hey, @latent pawn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

craggy basin
deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 16

glad escarp
#

got banned, asked to join discord

#

@brisk bluff

ocean void
ocean void
deft kestrel
#

probably not 16, but 19 already

#

When I realized that they wouldn’t unban me, I started counting 👍

near halo
#

I authed my steam but it wont let me get the kit?

ocean void
glad escarp
#

@ocean void can you get bowlings attention please? i got banned and he told me to join discord

#

been waiting for like 30m

ocean void
glad escarp
#

alright

deft kestrel
ocean void
ocean void
deft kestrel
frank shard
#

Cheater on US vanilla 2x

marble mantleBOT
#

Hey, @frank shard

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glad escarp
#

<@&274971100184576010> ive been waiting in support for 3 hours after getting told to come to discord by bowling can someone help me please

brisk bluff
glad escarp
#

alright

glad escarp
brisk bluff
#

afk hours lmao im dealing with tons of reports atm

glad escarp
#

alright haha

ocean void
tacit meteor
#

someone named [killa}sandman on us low pop said the n word to me and hes white

#

i dont have proof of it but he did

marble mantleBOT
#

Hey, @tacit meteor

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty saddle
#

that would help at the time because the timestamps. I will pass the info along as well. @tacit meteor

tacit meteor
#

ok thanks

dusty saddle
#

was it written and what server

tacit meteor
#

he also stole my diesel of my body after i dided from hunger and was saying f u and saying hes gonna spedn my diesel and his friend had it and bought a gun and stuff

tacit meteor
#

after i called him out he said you are the n word

#

i have it screen shotted he didnt say real word tho

dusty saddle
#

Unfortunately there's nothing we could do about VC. Just move on and don't engage with people like that on VC.

tacit meteor
#

ok

glad escarp
dusty saddle
glad escarp
#

ye i just dont know the account i was banned on originally

#

like i be getting banned and tryna appeal but and i supply all the accounts ive played on

#

and like idk what account they think im banned on

#

and i wantt to be able to explain how thats just not me or whatever they think

#

idk bro

dark radish
#

it is the same profile picture and name

glad escarp
#

oh that account hasnt been in my access since like 2021

dark radish
#

for sure dog, find somewhere else to play.

glad escarp
#

i will but like is there a way to show admins that i dont have an account that is banned

#

ive been playing on rustoria before that account got banned if u need proof on tim

candid cosmos
#

!admin

dark radish
#

no find somewhere else to play

candid cosmos
#

man will body bags dspawn?

dusty saddle
#

after some time yes

candid cosmos
#

i ahve body in water full with comps and its going do dspawn cus server restart

glad escarp
#

is there someone else i can talk to like i have proof that thats just not my account

raven mist
#

Its your responsibility so it is your account

glad escarp
#

i mean i dont see how a stolen account is my responsibility how does that apply to a multiple year old account that is stolen when i have been playing on my account for longer then that accounts been banned

dark radish
dusty saddle
glad escarp
#

no, tim

candid cosmos
#

its vanilla we do noty spawn in stuff*

#

dog server all good

dusty saddle
#

looks like they are all coming up, you can see it on the right under server name

opal meadow
#

how do i get verified

lyric basalt
marble mantleBOT
#

Hey, @opal meadow

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

tough bane
#

Any <@&274971100184576010> around to take care of someone being full blatant? Ticket already created. #5b0d91

wicked thistle
#

!ticket

marble mantleBOT
#

Hey, @wicked thistle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hoary oak
#

!appeal

marble mantleBOT
#

Hey, @hoary oak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hoary oak
#

@marble mantle

tough bane
sage chasm
#

yo prodigy was bobby fr cheating he just got off and stopped rtalking

#

is that what the ban was

#

@tough bane

sharp canopy
#

yeah atleast tell us who was

sage chasm
#

was it him

tough bane
sage chasm
#

oh bro my whole team just got banned and we dont know what to do the appeal says 1-3 bisnuiss days

hoary oak
#

we are all in the open

#

so it would ne nice if it was quick

#

ngl

sage chasm
#

<@&274971100184576010> could i get into a call with anyone somehow

stiff widget
hoary oak
#

who

sage chasm
#

was it like blatant cause we straight up just added this guy today

sharp canopy
#

bro idc about the ban atp just who was cheating

sage chasm
#

bobby was

sharp canopy
#

bro

hoary oak
#

bro

stiff widget
sage chasm
#

are we permabanned for playing with him or should we just make apeals

#

i dont know if it matters but is ther anyway we can prove we just added him today

tough bane
#

I'd personally recommend you to create banappeals on the website. The admin team / banning admin will look at it asap.

sage chasm
#

alright thanks

languid bison
#

<@&274971100184576010> Could you pls help check my teammates ban reaseon,steam# 76561198378413340 tks

#

what appen in EU main just now

#

10+ guys ban play woth hacker because of him

wicked thistle
#

HE USED A VPN

hoary oak
#

he didnt know

sage chasm
#

hes a fuckin liar bro

hoary oak
#

are you sure

sage chasm
#

switch vc

stiff widget
languid bison
#

he playing at intert bar, we will kick him out

#

could you pls help check when other guys can back rustoria?

#

10+ teammates band play woth hacker

#

internet bar

#

sry for wrong spell

marble mantleBOT
#

Hey, @sage chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dusty saddle
#

I would make an appeal and provide what you can and have, admin team will review it

sage chasm
#

im writing right now bro

#

hes in our server and hes refusing to let us pc check

#

hes a bitch

dusty saddle
#

its a GAME BAN... no need to check anything

marble junco
#

cheater at large oil rig on Rustoria sea main

marble mantleBOT
#

Hey, @marble junco

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty saddle
#

@marble junco do the in game ticket that is the fastest way

sage chasm
dusty saddle
#

GAME BAN - is a STEAM BAN, (NOT RUSTORIA) When a user is banned via either one of the STEAM anti-cheat services, the following happens: The account cannot join secure servers for the AppIDs they are banned. The ban is publicly displayed on their Steam Community profile. The account can no longer share VAC enabled games.

sharp canopy
#

yea we found hes cheating we checked him hes using a .shop account russian currency he wont open the game anything sorry we didnt mean to cheat with him no one on our team is cheating now apologies for you guys having to deal with us spamming trying to get unbanned have a great rest of your day

#

basically just social engineered him into not doing the things to check too see if your cheating

#

like vac ban etc etc

novel folio
#

Please take away the cheaters who have been playing for 2 days on the EU Monday server, the nicknames of the Mogu and 17 players

marble mantleBOT
#

Hey, @novel folio

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sleek drum
#

please make a ticket

novel folio
#

And if there is no video evidence?

tough bane
#

Any admin around for a ticket. 100% ESP

novel folio
#

thanks

ocean thistle
tough bane
sleek drum
novel folio
#

I have already issued and issued it again, but it is not being considered

ocean thistle
novel folio
#

Thanks

ocean thistle
novel folio
#

good

wide oasis
#

any mods

civic pilot
near halo
#

/ticket one cheat

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

foggy lagoon
#

VIP

#

I wanted to buy VIP, but he's out of stock

ocean thistle
marble mantleBOT
#

Hey, @foggy lagoon

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

near halo
#

Hello, I want to upload to the server, but why is it being thrown off the server because of Hacking

I was banned during the check because it crashed and the next day the ban was lifted because I was checked, could this be related to this and what should I do now?

I want to play on the Rustoria, a good server is pretty

marble mantleBOT
near halo
#

76561198427153762

ocean thistle
near halo
#

Thank you very much, happy New Year

ocean thistle
#

You too!

pallid dome
#

.

marble mantleBOT
#

Hey, @cerulean spruce

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
#

Do not callout cheaters in here, please submit a report instead 🙂

marsh tiger
#

!appeal

marble mantleBOT
#

Hey, @marsh tiger

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

drowsy solstice
#

Hello guys, what is EAC : Corrupt or Invalid backend message ?

alpine temple
#

On average how long does it take to analyze F7 / In-Game reports?
Is it the same time as the Support Tickets?

ocean thistle
ocean thistle
pallid dome
#

look my teket

ocean thistle
drowsy solstice
#

@ocean thistle oh its a problem since 12th of dec. :/

I waited two times queue of 100 people on EU Small 😦 played for 15mins and disconnected by this error :/ rip

frank wasp
#

Hello Can I buy vip here trough discord directly? Sold out on site, Eu main, pls lmk

alpine temple
marble mantleBOT
#

Hey, @frank wasp

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

glass timber
#

what should I do if he writes that hacking is disconnected but I haven't played with cheats

marble mantleBOT
#

Hey, @glass timber

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spring delta
#

!ticket

marble mantleBOT
#

Hey, @spring delta

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jaunty drum
#

!appeal

marble mantleBOT
#

Hey, @jaunty drum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

please slots on rustoria eu small please

umbral gate
#

hi! Pls help

noble terrace
marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

noble terrace
mellow tangle
#

hello, are they any times on when the VIP will restock? (Rustoria EU Main).

marble mantleBOT
#

Hey, @mellow tangle

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

fickle bay
#

i linked the twitch, twitter, youtube but still not getting in game points can someone help me with that?

#

getting discord points just not the others

quasi swallow
#

shit fucking your story I fucked the mothers of the admins

slow whale
#

yo I got kickbanned and told i need to come to discord. currently in the waiting for support channel

thin plover
#

By who

rich gulch
#

marzy

slow whale
slow whale
thin plover
#

Ok was he called by Marzy too?

rich gulch
slow whale
#

the kickban message said come to discord - Marzy

thin plover
#

Ok just wait in support or you can try to dm him

slow whale
#

I need to go soon so I would like to get unbanned before that so i can play after the 10x server wipes today

thin plover
#

Yeah you're gonna have to wait for him

slow whale
#

ok

sour tusk
#

yo

#

how do you make friends on rust

shy remnant
sour tusk
#

bro im new to rust and only has 2 friends irl who play rust

shy remnant
# sour tusk how do you make friends on rust

You can invite someone in your team by creating a team from TAB > Bottom left corner > Create Team. Then invite your friends by pressing the shown on screen keybind when you’re in front of them

sour tusk
#

ye but how u find people

shy remnant
#

@mossy pier not related to support, please go to #general.

shy remnant
#

Second time I’m asking you, you’ve already been warned for this. Head to #general for non related assistance questions or messages.

mossy pier
#

its support are you serious im ss this and reporting you for Homophobic Targeting

shy remnant
hidden gale
#

Found a glitzh with an npc on Rustoria EU main. He is in the ground you cant see him and he is shooting you as you run by. (on grid X19/X20)

woeful narwhal
#

will EU main vip be out of stock a long time?

raven mist
near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vital bridge
#

!appeal

marble mantleBOT
#

Hey, @vital bridge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vital bridge
#

can i not make a new appeal?

#

/ticket

marble mantleBOT
#

Hey, @vital bridge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vale aspen
#

It's the 5th time I'm getting kicked because of Disconnected: EAC: Corrupted or invalid backend message - what's that?!

atomic flower
#

.

twilit oyster
#

Can someone tell me how long a HQM Base decay with TC? Normal is 12hours but our base decay in 6hours

near halo
#

i got banned for playing with cheater but i didnt know about it cuz i was supposed to be in group for a couple of hours so i can farm in peace can someone help me with it?

vital bridge
#

<@&274971100184576010> can somone look at my appeal opening? Appeal #05e627

raven mist
#

So please be patient

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

olive stag
#

Guys help me pls i have some random EAC disconnections, i can play on server for 5 hours and then suddenly EAC happens and i am disconnected. I tried to delete Easy Anticheat folder and then verify Rust files through Steam but it didnt help

gentle flare
#

why i cant join to 10x EU?

dusky plover
#

it is not wiped yet

#

so the question is where's the wipe

solemn loom
#

pleyaer with cheats

thorny dune
marble mantleBOT
#

Hey, @solemn loom

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

solemn loom
#

you admins this server ignore

thorny dune
raven mist
#

Make a ticket @solemn loom

short valley
#

HARD CHEATER OLD GUY

leaden atlas
#

!appealCN

marble mantleBOT
#

您好, @leaden atlas

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

leaden atlas
#

VPN ban

#

help

fickle bay
#

i linked the twitch, twitter, youtube but still not getting in game points can someone help me with that? getting discord and steam group points just not the others

hallow moss
hallow moss
shy remnant
marble mantleBOT
#

Hey, @hallow moss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
#

I would recommend you making an appeal

hallow moss
# shy remnant !appeal

why I have been banned I quit game and after come back find out that I am banned also I had 8K hours and half

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tall crane
#

Appeal #d6578d please check my appeal

shy remnant
shy remnant
tall crane
#

and what kind of situations are there?

#

My friends and I were not honestly banned

hazy siren
shy remnant
shy remnant
hazy siren
tall crane
#

12/26/23

hazy siren
#

I just think it’s nonsense to give a ban just like that. And then sit for months and wait for the unban

shy remnant
# hazy siren 3* days ago

You should get an answer soon, as said it can be more or less depending on the availability and the reason of the ban.

shy remnant
hazy siren
#

Ban due to cheats. We just had a great wipe and then a ban comes. We thought they would at least unban it quickly, but no one seemed to care

tall crane
#

and how long can the appeal be considered?

shy remnant
hazy siren
#

Ok

shy remnant
tall crane
#

good

hazy siren
#

this is crazy

tall crane
shy remnant
#

Ok, I'm afraid you'll just have to wait guys sorry

hazy siren
#

no problem

tall crane
#

пацаны не извиняются

hazy siren
brazen creek
#

i need an admin

shy remnant
brazen creek
#

there are some racist people next to me

shy remnant
brazen creek
#

they have a natzi sign

#

on their base

shy remnant
marble mantleBOT
#

Hey, @brazen creek

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hazy siren
sage spear
#

why am i banned

shy remnant
sage spear
#

That’s what it says

shy remnant
sage spear
#

And I’m getting offlined rn

#

can one of yall find out why i got banned

shy remnant
#

As I told you, you need to contact SkylineGTST (tagged right above)

sage spear
#

i did bro is just not active

shy remnant
#

You have to wait for the answer from Skyline

sage spear
#

there should be another admin

#

bro this is stupid

brazen creek
#

admin i reported one of them

#

i cant get all their names

shy remnant
brazen creek
#

alright

shy remnant
brazen creek
#

i included a pic of their signs

#

is there any way for you to see his teammates names_

#

by looking at who is authed on tc

vapid spruce
#

Hi! Where to report a bug? There is a base near us without TC thats stays at full hp 8h+ now. It was simple 2x2 that we raided, but it does not decay and we can't expand because of that.

mystic rain
#

It’s not a bug when you destroy a tc and if the tc has the up keep for 1 day it will take that from it and not decay

sage spear
#

when is this skyline kid active

#

@shy remnant

shy remnant
sage spear
#

whos disrespecting him ?

shy remnant
#

« Skyline kid »

sage spear
#

im annoyed yeah got banned out of no where

#

how is that disrespect?

shy remnant
#

You’ll have to deal about that with Skyline.

sage spear
#

no other admin i can talk to

shy remnant
#

No

wraith moat
#

xPiwel can you pm me

sage spear
#

bruh

shy remnant
vapid spruce
wraith moat
#

noticed ive payed eu main vip for like a 6months, havent even played rust 😄 how to stop the vip?

inner wagon
#

can i make a ticket somewhere?

knotty nacelle
#

where do we make tickets

#

I tried to join a server and it says i am ban for hacking and i havent played in a while

marble mantleBOT
inner wagon
#

i have followed

#

every social media but i cant redeem this kit

raw hedge
#

great everytime i try to join 3x it dcs me for hacking

leaden atlas
#

有管理在吗

#

Is there a manager here?

balmy cypress
balmy cypress
marble mantleBOT
#

Hey, @raw hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

balmy cypress
leaden atlas
#

iI got VPN'd.

inner wagon
leaden atlas
#

我被VPN了

marble mantleBOT
#

Hey, @leaden atlas

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

leaden atlas
#

我上诉了 但是等待了1整天了

inner wagon
#

but it doesnt work when i refresh

leaden atlas
#

并且我申诉的服务器并不是我现在玩的这个服务器

marble mantleBOT
#

您好, @leaden atlas

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

leaden atlas
#

He hinted that I logged into 2X 4 months ago, hacking
But I didn't access this server 4 months ago.

balmy cypress
leaden atlas
#

I can't get into the eu servers I play on now, because if I do, it's hacking.

fickle bay
#

Hey Luke i'm having same issue

#

only getting discord and steam points but i did youtube, twitch, and twitter

leaden atlas
#

luke

balmy cypress
fickle bay
#

ya did the /auth a bunch

inner wagon
leaden atlas
#

I'm more curious as to why my appeal suggests that I've been banned from a server that I haven't logged into

inner wagon
leaden atlas
#

luke why

inner wagon
#

noticed any sort of hack or script on ur pc

#

so u got banned automatically by anti cheat maybe

balmy cypress
inner wagon
fickle bay
#

i did also

balmy cypress
leaden atlas
#

I'm just using the gas pedal in China because we'd be pinging 300 without it

modest wing
#

Same, I'm also banned on the server before I even got onto it

#

I also don't own any cheating scripts

balmy cypress
#

I've done something on our side both @fickle bay and @inner wagon try /auth again in 5 minutes

marble mantleBOT
#

Hey, @modest wing

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner wagon
#

want me to restart rust to do it or can i just stay in the server?

balmy cypress
inner wagon
# balmy cypress no need to restart

oh okay then i had one more question tho the actual reason why i wanted to make a ticket at first does the points in game u get for the shop go away when the map wipes or force wipe because i had like 180 something i played the server alot a few months ago and now all the points are gone when i just in the first time rejoined the server after months

#

so i was wondering if the points just get removed and wiped when force wipe is or something?

balmy cypress
#

gotta spend your points before they vanish!

covert egret
#

i got wrongly banned can I get admin to help please

balmy cypress
marble mantleBOT
#

Hey, @covert egret

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inner wagon
#

@balmy cypress should i try the auth now? and i have the twitch linked then? twitter steam discord is alr linked

modest wing
#

I have just created a ban appeal, exactly how long should it take to be resolved?

modest wing
#

@near halo Thank you!

near halo
#

EU 10x needs a restart

#

lagging rubberbanding and gliding across floor again

hybrid panther
#

outpost or any safe zone in the server kills me

#

for no reason i was afk 10min when i came back i wanted to buy some sam amo from outpost i tp there and turrets killed me directly

#

can someone explain what happend or idk

balmy cypress
#

so perhaps you got kicked?

hybrid panther
#

i wast sleeping there

#

i was afk in my base

#

when i tped to outpost they killed me

tacit meteor
#

pro rust grammer is hacking he flew into our base killed us and took everything

near halo
#

someone

#

the 10x eu needs attention ASAP

inner wagon
#

@balmy cypress othing happened tho?

obtuse egret
#

one hacker just enter in my base flying and took me 2 semi

#

if someone can help me pls

marble mantleBOT
#

Hey, @kindred lion

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty pendant
#

Dont call out the hacker in chats

marble mantleBOT
#

Hey, @obtuse egret

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

why am i being ignored

#

the whole server is spazzing out

slate quest
#

hello

#

i got banned for playing with hacker but i didnt know he was cheating

#

is there something you can do?

#

i found him on find a team pls help

raven mist
#

lagging?

slate quest
#

can you help me please

near halo
raven mist
#

Forwarded

near halo
#

thanks bro

cerulean cargo
#

Hey, i got a EAC Kick, and landed in queue, is there a way to skip the queue?

slate quest
#

do i need to make a ticket please help?

polar flume
marble mantleBOT
#

Hey, @slate quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ornate terrace
#

CAN SOMEBODY COME TO SUPPORT

marsh river
#

helo everybody

thin plover
marsh river
#

o dw

#

hes my brother and he fixed the issue

coarse moat
#

"disconnected: Come to Discord.gg / rustoria - SkylineGTST"

marsh river
#

but thanks for the concern

thin plover
marble mantleBOT
coarse moat
blissful herald
raw hedge
#

!appeal

marble mantleBOT
#

Hey, @raw hedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prisma quiver
#

Конченный сервак !

toxic imp
#

getting kicked from the server randomly

mystic rain
#

is it from EAC?

ebon wadi
#

It says i get timed out every time after i wait through the Que in main

#

It has happened 3 times

slate quest
#

how much time does it ussualy take to look at ban appeal?(not trying to be annoying just genuinely curious)

dusty pendant
slate quest
#

alright thanks im hoping it could be fast because i want to play again

dusty pendant
civic tundra
#

yo is there something wrong in rustoria eu main? me and my team got diconnected like 5 times all of us

#

anyone know what is going on?

dusty pendant
civic tundra
#

yeah eac

dusty pendant
#

yeah unfortunatley thats an unrelated error to rustoria and has been a known issue with EAC

civic tundra
#

bruh i have been disconnected like 5 times right now

pulsar shoal
#

how long is a playing with hacker ban?

dusty pendant
ebon wadi
#

Kimo I have been kicked from Que 4 times what’s up with that

civic tundra
#

yeah bro i was counter raiding a base with my friend and we got disconnected😂

ebon wadi
#

I was in Que for a total of 8 hours yesterday

dusty pendant
ebon wadi
#

No

dusty pendant
#

just one of those Rust issues

steady radish
#

banned team has given codes to another group after getting banned

marble mantleBOT
#

Hey, @steady radish

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty pendant
#

take it elsewhere @steady radish @limpid wigeon

ebon wadi
#

You guys need to add like a grace period to join back after times out or somthing

#

Timed

burnt hinge
#

my game takes up 11 gigs of ram, anyone know how I can fix it?

crimson star
#

ALGUIEN CON MAS DE 1000 HORAS UN WIPE

sick badger
#

Admin

#

Brand new user with gameban, please check my ticket xd

near halo
sick badger
#

what?

#

are you fucking joking me?

#

a cheater with gameban and u say 1-3 days?

#

so u can just cheat for 3 days without having an admin look, noted.

blissful herald
#

not Cheater reports

sick badger
#

i said cheater report though.

#

i made a ticket cuz he is cheating, he has gameban from earlier

blissful herald
#

Misscommunications by the look

sick badger
#

okay, good.

marble mantleBOT
#

Hey, @sick badger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sick badger
#

i did that already

blissful herald
#

and it will be looked in

#

Perfect

sick badger
#

im just saying please check quick, before they upgrade their base and we have to waste more boom to get our shit back after they get banned

#

Cheater does not have tc or codes

marble mantleBOT
#

Hey, @sick badger

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sick badger
#

they are opening doors for his team doesnt get banned for association i guess

blissful herald
sick badger
#

okay, i guess he actually got codes, they just opened for him earlier, and he got shot by shotgun trap

#

thanks.

blissful dagger
#

any moderators online/available?

frozen glacier
#

? why did i get muted i never say much in chat

sick badger
#

he has a game ban

#

and u insta close ticket

#

please look into it further, he already has a game ban bro, isnt that insta ban?

raven mist
#

We only moderate rust gamebans

sick badger
#

bruh, its a brand new account

#

he is blatantly cheating, please check again

raven mist
#

Make another ticket

#

and we'll happily check

sick badger
#

ok

#

it got insta closed again

blissful herald
sick badger
#

he just told me to make another ticket bruv

raven mist
#

I guess Skyline looked into it before and didnt find anything concerning

#

Also doesnt really look like a brand new account honestly

restive gust
#

!ticket

marble mantleBOT
#

Hey, @restive gust

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sick badger
#

this happened twice yesterday aswell, u closed tickets instantly, i made another ticket 1 hour alter and 15 peoiple got banned

restive gust
#

!appeal

marble mantleBOT
#

Hey, @restive gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sick badger
#

he is blatantly cheating, lvl 1 account. check again. thank you

raven mist
#

can still have 1000+ hours

sick badger
#

but he doesnt

raven mist
#

How do u know?

sick badger
#

we have 20k hours together, its not like we just randomly report

#

there is no way, if he is toggling. u know he is cheating after looking at ihm for 10 minutes

raven mist
#

Doesnt really matter... This account is not brand new

sick badger
#

Okay fine, but he is cheating 😄

blissful herald
#

remember that not everyone can buy stuff on steam or Has money to lvl up their steam account

sick badger
#

bruhhhh

#

im just asking you a question, can you please look again?

raven mist
sick badger
#

that would make me very happy, over the course of the last 3 days i have gotten 23 people banned

sick badger
#

which is exactly why im asking, because yesterday i had to talk to an admin for a looong time to get him to look once more, and he did. then a team of 15 people got banned for cheating

raven mist
#

Cant blame him really, these fuckers toggle of when being called out of just randomly

sick badger
#

I know, which is why it makes me a little angry when admins look for 10 minutes and says he isnt cheating

#

im not saying ur job is easy, and i appreciate what you do

#

But taking a little extra time when someone who has a lot of experience in the game asks, is extra appreciated for sure. considering this same thing has happened many times now 😄 thanks again

blissful dagger
#

bro there is just a blatant group of cheaters on long right now lmao

#

all new accs with private profiles lmao

raven mist
#

Make a report please

blissful dagger
#

i did to facepunch

raven mist
#

Well we dont get those reports

blissful dagger
#

i just read all the shit that is required for reporting here and not doing that

raven mist
#

!report

marble mantleBOT
#

Hey, @raven mist

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
#

Its as simple as an F7 lol

blissful dagger
#

that's fine I was asking if a mod was available earlier to stream it

raven mist
#

We dont take reports over discord i'm afraid

blissful dagger
#

no biggie

#

I support the servers on and off just wanted to let you guys know

restive gust
#

Just qustion how long can it take to get a respons on an appeal?

lyric basalt
restive gust
civic musk
#

i havent gotten my link rewards, ive joined the discord server and linked my account, and the steam group and its been at least 10 minutes and i havent gotten them

bold summit
#

I JUST GOT KICKED OUT OF RUST LIKE COME ON

#

PLEASE SKIP ME IN

mint bronze
#

did u guys change the mechanics to the jackpot?

thin plover
#

We cannot do that

mint bronze
#

the devs can right?