#support
1 messages · Page 386 of 1
how can i claim my twitch drops? can anyone help?
Eu monday gonna be fix or ? There is full lag on this server
!unlink
Hey, @lost bay
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
You can claim them through your twitch inventory here: https://www.twitch.tv/drops/inventory
its works now thanks
So I was wondering if we can have more then one team in low pop because I know someone that has 13 people in there group
bro
What
This isn't there for you?
yes
That's weird
I already had an authorized account, but it was stolen, I’m now playing with a new one and can’t connect it at all, because I already have an account, maybe because of this?
I cannot join official rust servers (as soon as im about to load in I get disconnected for hacking) I can join unofficial servers though. (I am not hacking, duh)
!steamid
Hey, @trail rover
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
got banned for ban evasion almost 2 years ago. i think i appealed then and it got denied anyway can i re appeal (my game ban is 800+ days old)
you just want me to post the ID here?
yes you can
76561199141476711
Can you please appeal here : https://bans.rustoria.co/
You want me to create a ticket right?
Ban appeal
Im banned?
You sayed that you are getting message when you join server disconected:hacking right ?
Ill create an appel, just have no idea why I would be banned...
yes
Yes than please make an appeal
@lyric basalthey. i would like support.
I'm really innocent. Is there a way to remove the banned?
!appeal
Hey, @signal ice
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
any admins on 5x?
Any admins on US 2x Vanilla?
Why are there afk bots on your servers?
!ticket
Hey, @lucid stream
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!network
Hey, @woven crown
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
!ticket
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Sometimes AI is turned off to help with server stability
Kids cheating on toria eu mondays
Make a ticket then please
I restart my game, i have queue now then i can tell you if i still have the issue
Just make a ticket now to save time
Then he should also make a network support ticket
Are you from the same geographic region?
Hi I've been told to message @balmy cypress from the website regarding my ban appeal. I've messaged and it's been two days, just wondering where to go now lol.
Hmm then definitely both make network tickets so we can try to figure out where the issue is
I will forward your message
got banned for ban evasion almost 2 years ago. i think i appealed then and it got denied anyway can i re appeal (my game ban is 800+ days old)
@fossil igloo
luke
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@brisk bluff yo could you help me?
" i appealed then and it got denied anyway can i re appeal"
what do you need help with
@tired summit
got kicked from the server its asked me to come in here
DM me your other Rust accounts please
@fossil igloo i am with Granny btw whenever you are free
this doesn't concern you
Would you guys be able to join call?
where is your buddy Ken Carson?
what happend
I need drag for support!
who the fuck are you NN
we arent even cheaters im so sad ive never gotten banned for a cheater!
imagine getting kicked from a "ass" clan cuz ur dogshit
swagger stop being toxic
Gulp
swagger nn
you got banned from my cord shitter
swagger i would slam you son!
i could 20-0 u stfu
NN washed 5k hr player
i 5-0 your leadder who cares
washed asf
Should I Join dc boys
yes👨❤️💋👨
no point no admins in the support calls lol
<@&874995535881326632>
what?
cock and ball
lmaoo
who's the leader of your group
tribal chief and spinx
I'll talk to you in a sec
i am gonna kill myself
ok ima be in the call
dangf swagger dcd
admin can me help
drag
on rustoria mondays group of cheaters destroy server
not cheatinggg
how am i gonna survive without rustoria
!appeal
Hey, @hearty bolt
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hey i think u were playing with a hacker
same bro
glad to know it's not just me haha
i had 2000 scrap of cxomps on me
guyyyyyyys rustoria mondays group of cheaters
and i cAn reconnect
check please
Disconnected: Come to Discord.gg/rustoria - Luke
ong
what's this
hello US Medium is not working now?
US Medium is frozen and not down lmfao
server frozen us medium anyone know why ?
same. US Medium froze and wont connect now
yep same
ahit down AC clan throats so they had to ddos that bitch
anyone heard when it's coming back up
hopefully soon
j ban them
ban who?
<@&274971100184576010> STOP TRYING TO LOCK THE CHANELS WE NEED TO TALK
look in general chat
:ok_hand: channel locked by Jenx (@anabolic_jenx)
:ok_hand: channel unlocked by jacob (@ja.cob)
im missung items ?
how can i open a ticket to report a cheater
anything i can do specifically in rustoria or just the usual f7?
!report
Hey, @kindred saffron
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
thanks
!report
Hey, @near halo
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Hey, @trim dock
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561199371738416cheater
как приз получить?
!report
Hey, @quartz pier
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@marble mantle HI admin can you help me my base's roof was all of sudden all armored steel nobody was upgrading it at all, can you help investigate we suspect it might be a server bug or some cheater sneaded into our base
Hey, @finite abyss
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
@crimson furnace
Create a ticket and they will investigate.
!report
Hey, @faint breach
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
When my ticket can be handled?
Tickets get looked at as soon as possible but appeals take 1-3 buisness days just lettin you know.
EU Mondays https://streamable.com/6rdyi7 76561198066954510 Reported from everywhere but he lives next to us it is unplayable. <@&274971100184576010>
What's going on? Why don't you let me play my favorite game?🥺 😭 @balmy cypress
I don't know either

Why do the pictures on the plates disappear? 8 hours ago I finished painting a picture, and today I came in and it was gone, and all the pictures were gone, the house wasn’t raided
hey I got banned for hacking I have never hacked in my life
!appeal
Hey, @feral flare
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hello! me and my trio got banned, made an appeal 7 days ago and it said that the ban was for 7 days playing with a hacker that we didnt know anything about since we added him to the group, the duration is gone now but were still having trouble connecting
u need to make sure the timing adds up Eg if you got banned 8 am Tuesday need to wait til next Tuesday at 8:15 u should be unbanned , also stop trying to connect give it maybe 10-15minutes and then try
appreciate it, i think it was like 20 mins ago was the duration
ill forward it to my trio and tell them to try again in 10-15 mins
If you still experience issues and believe the ban should have expired, feel free to tag me and I will take a closer look.
managed to get it to work now, appreciate you and all the mods+ for helping out! my trio has been feening to get back into US mondays lol
@thorny duneCan you handle this issue
😭
Could you provide your Steam ID for me?
And me
I have the same problem
These should both be fixed @sturdy oracle @sweet shard.
Can we play now?
Yes
OK thanks
W administrative team
can i get help with a ban for ban evading?
!appeal
Hey, @wheat tusk
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appeal
Hey, @steep osprey
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Standard response times are 1-3 business days but with the holiday it may take longer. Sorry for the inconvenience.
it was said the whole team is unbanned gng
i cant appeal
i dont have acces to my authenticator cus i broke my phone n idk how to get it back
!report
Hey, @urban mountain
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
/ticket
Hey, @dapper apex
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
whatsup?
nvm
!steamID
Hey, @undone umbra
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199525696410
ok check DM please
can i dm u also?
about what?
a baned i had aproval by a other admin but he or she is not on
i can show proof abt it
!steamID
Hey, @gloomy heart
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199246089703
i can vc show proof that i am with then if needed
@blissful herald
I don't see any appeal OR anywhere that you would be unbanned
check the picture?
so make a appeal and wait for banning admin to reply, if he said he will unban then he will
yeah I checked, but not going by screenshots
your name is not mentioned there at all, so no clue who you are
amk my team owner is of and the other fucking admin is off what should i do now
and there no appeal or anything on system
well then DM Jenx as it was his ban, he can only unban

you will need to wait for Jenx, I would suggest make a appeal or DM him
!report
Hey, @deft belfry
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
who can help if I'm banned by anti-cheat?
!appeal
Hey, @granite narwhal
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Who can help with VIP packages? I have VIP but it doesnt work I still have same queue as everyone else
Please create a payment support ticket https://discord.com/channels/274965952116817920/883058174570135572
Hey, @vivid kestrel
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
@grand mothvpn 76561198252340554
@tall void fixed
how to report someone?
!report
Hey, @wheat phoenix
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @inland spade
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I need support
whatsup delta?
i try to enter to rustoria 2x vanilla .. and i play another game and run rust .. and i get ban for hacking wtf .. an i try to enter again and i can t
!appeal
Hey, @plucky beacon
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Rustoria Main down?
The standard response time for appeals are 1-3 business days. It does appear you have received some response. Please respond back our appeal system functions similar to a chat. Thank you.
Why i can't join this server? I don't know why. I can't download the map. Anybody can help me?
Have u tried to download the Map through website
How can i download in the website?
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
Please create a payment support ticket https://discord.com/channels/274965952116817920/883058174570135572
Пожалуйста, создайте заявку в службу поддержки платежей https://discord.com/channels/274965952116817920/883058174570135572
создал уже
I need support
это все бесполезно
I just got banned and idk why
@blissful herald
!appeal @primal zephyr
Hey, @primal zephyr
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!steamID
Hey, @cyan thicket
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199365826575
admns, i paid for que skip and its not working 76561198307095742
Please create a payment support ticket
https://discord.com/channels/274965952116817920/883058174570135572
check DM please
Where can i download it from the website?
You can download the map on Discord, you can find them using the #wipe-feed. For EU Mondays you can find it here #wipe-feed message.
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
people raided my base
know my flank base
know where i am when i crouch walk
know where all the bedrooms are
on sea long T25 bottom left
Hey, @shell gyro
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Please use #general. This is a channel to get assistance.
sorry
I have a problem, I am banned for cheats, although I have never played with software what to do
in reddit play rust
i won vip and i made a ticket and no ones replying
You will have to appeal with Reddit as we are Rustoria
Someone from our payment team will assist you as soon as possible if you have made a ticket in #payment-support :)
alrighty
I’m not seeing any DMs from you
i write you dm
!appeal
Hey, @bitter valve
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Please create a ticket in game using /ticket in chat or by going to our website
bro
Good evening. I have this problem.
I paid for a VIP pass, but I’ve already had a queue for the second day.
Where to go and what to do about it and who will compensate me for this?
#payment-support make a ticket and guys can look into it
Yesterday, I created an appeal for being falsely banned on EU long and my appeal was denied, they left me a message that did not say any reason of why I was banned in the first place or when I would be unbanned. I would greatly appreciate someone admin or not telling me how to check my bans length or if its possible to submit another appeal. I see it as unfair that I was banned, but im willing to accept the deny Only if I am given a reason for being banned as I was NOT hacking. Thank you.
I just filed a complaint because 3 different Russian clans were teaming, but the admin said there were 4 people. So it wasn't teaming. Don't expect justice from these admins.
Standard response times are 1-3 business days but can be more or less based on the situation. Also expect longer wait times do to the holidays. Thank you!
They did respond, They denied me and gave me no reason for my deny, I am wondering if I can figure out Why I was banned
It seems like they looked at my appeal gave it no thought whatsoever and denied me
!steamid
Hey, @trail rover
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199141476711
Like I said, I was banned on a server which I had no gear and I want to be appealed or I wanna know why i was banned
This is the appeal I sent:
I recently bought rust about a month ago. (It says I was banned 11 months ago on my page??) I first joined a official server (I do not remember which one, It should say however.) and I started to try the game with my friend. Soon after, I logged off of this server. A little while later I picked the game up and tried joining another official server and it said "Disconnected for hacking" and I thought my computer was bugged. After a couple days, the issue persisted and I started playing on unofficial servers. I stopped playing the game for about 2 weeks and tried again. Still was being disconnected. So I went to the support page of the discord for help, and an admin informed me I was banned from those servers. I have not a single clue of why I was banned, and I would greatly appreciate someone unbanning me or explaining what caused me to banned. Thank you for your time.
This was the deny I recieved:
Hello there, unfortunately we have to deny your appeal. Your ban will remain. I hope you find another server to play on. Hope you have a great day.
Nobody cares haacker
don't hate the admins, hate the game. hackers get what they deserve. Have fun on another server
I don't know what your problem is, but I never hacked on any servers
Besides the more you cry about it the more likely you will stay banned. Go hack on CS GO
Dude, what is your problem?
nothing, I am loading in right now to have some fun because I don't hack
If you made a appeal and it got Denied, then its final answer, nothing is going to change if you type here, you will need to find just new server to play on
Thanks, that all I wanted
I mean they did say why your were banned already
Is there a way to check my ban length if I had to wait
HACKING
Permanent
FOREVER
Welp
please take a look at my ticket #e3ff6a thanks
Дальше что делать, тиккет закрыли не решив проблему
вы издеваетесь?
админы
@civic pilot
Hey uh is this where you make a vip ticket
Hi, what are you wanting to report or discuss?
@balmy cypress Please and thank you
an admin is actively watching
aight
Can you play on the x10 server as a clan?
Rules and guidelines for Rustoria modded servers.
I bought vip on eu vanilla Mondays and I didn’t receive my bio instantly
it can take a little you might have to restart rust.
If you are experiencing issues with not receiving your VIP, please open a #payment-support ticket. The team there will help you.
Does battlemetrics provide incorrect information sometimes? The guy I reported has around 200 hours and started playing rust 2 months ago according to battlemetrics but his steam profile says he has 5,700 hours, I suspect he has fake/botted hours
could be that OR they have their Battlmetrics on Private
You have to pay battlemetrics to have it on private right?? It's a random Russian guy who only plays Modded i highly doubt he would pay for that
yes you have to pay
If you are on server just use /report/ ticket and we would have better view of the player if you think there something not right with him
I did but it was closed with an automated message that they did not find anything suspicious
This guy has almost 6k hours but his first ever rust achievement was only on last month. this is clearly fake hours but i guess nothing can be done about that
Admins check pls 34xgllll On Rustoria Mondays
!ticket
Hey, @thin plover
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
huh why did it tag me 
None of the responses given on a report are automated. If you submitted a report and received a response then an admin investigated the player and found nothing out of the ordinary.
the admin also said you can at any moment make a new ticket for us to investigate the player again 
Because I want to play and they won't let me
appeal take 1-3 business days and you also have to consider it is the day after Christmas, we are spending time with our families and have lives outside of Rust
It's been 2 days already
1-3 BUSINESS days
I have a problem because of a site error, now I can't play, but I want to spend my weekends playing rast
I don't know how everything works for you these days.
Do I have a perma ban on Rustoria?
you can see it on the website
))
Hey, @lunar roost
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561199487865084
THEY GAVE ME A BAN ON A SERVER I DIDN'T EVEN PLAY ON AND TOLD ME I WAS A CHEATER
______))))))))\
Yes, your ban is permanent. You need to find another server to play on as you are no longer welcomed to play on Rustoria.
ok
Hey, @velvet dragon
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
I WANT TO PLAY ON YOUR PROJECT, BUT I WAS BLOCKED FOR FUN AAAAAAA HELP ADMINS PLEASE
Appeal #fe0293
Hey there, thank you for submitting an appeal. The banning admin will review it as soon as they are available. The standard response time are 1-3 business days. Thank you for your patience!

You submitted it on the 23rd, which is a Saturday. Today would be the first business day. :)
I will forward your appeal to the admin to review.
Please stop spamming in #support .
BROTHER, UNDERSTAND ME WHEN YOU GET BANNED FOR FUN AND YOUR HUT IS STANDING AND ROTTING AND YOU REALLY WANT TO PLAY, IT'S VERY INSULTING TO CATCH ME
SORRY FOR THE SPAM
please press the caps lock button on ur keyboard
link discord
Hey, @twilit pewter
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
How to complete step 3
Type /auth
I already did but they said the player can't be banned just based off of fake hours which is strange. Just trying to have an open dialogue here. I don't see any reason why a person would buy fake hours except for when they are cheating
like you said it yourself, we can't ban just because someone hours look suspicious
people can just play on new account to bait people into reporting them
they can buy accounts from other people to "flex" their hours
if we investigate and find proof of cheating then that's a different story
if I wanted to I could create a new account right now and play another server with an open steam profile so people report me for fun
if you believe their gameplay is suspicious, please make a new ticket and we will investigate them again
The rust cheating situation is just so weird overall
People could literally play with cheats for months before being banned
right now there is a big problem in Rust with cheating
people just notice it more with our servers because we have a lot more players and popular servers
Nah Rustoria is solid, that's the reason why I play here a lot cuz the cheaters get banned a lot quicker
тиккет закрываете спустя минуту после создания
В чем была проблема
we work very hard to keep our servers clean but we are human and not robot haha, we appreciate you for playing here
ti zdelal #payment-support ticket, zdelal, tebe pocinilji vsjo,s am ti tam skazal sto vsjo rabotajet
cem problema opjat?
togda sto tebe eso nado, neponimaju?
всмысле что мне надо
я заплатил деньги за что?!
за вип чтобы не стоять в очереди
правильно?
тогда почему я стою в очереди?
nu na queue skip zaplatil, esli ti igrajesh na Vanilla
esli na modax tam kit est
сделай так чтобы я заходил без очереди
нет смысла
zdelal VIP support ticket i tam pocani tebe pomogut esli u tebja est vipka
тиккет закрыли спустя минуту
ja sam vidert sto tebe otvecalji
shas pospotrju gde eta ticket
в личку я скину тебе скрин
tebe v pervix nado nacinat citat
sto tebe nado zdelat a ne tolko GDE moj VIP
я написал все данные
tebe tam nado svoj steam ID kidat i
которые нужно было
и даже чек могу тебе скинуть как я оплатил эту випку и какого числа
shas posmotrim sto tam
nu da, tebe otvetili cerez 20 minut i togda ti bolshe casa nicevo bolshe nepisal vigladet
otkroj eso odix #payment-support
ticket pozalusta
Do you really take Tren?
are you having connection problem?
r... — Today at 7:52 PM
no a racist stream sniping me with n3zi and n word
for over 2 horus now im streaming on twitch
!ticket
Hey, @glossy vapor
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i did
i am waiting for replay on that ticket so i can continue streaming
ok just be patient, someone will have a look at it
sorry whoever did my appeal needs serious help
"hey there, the player that joined your team and got you banned have 54h on steam and you didn't think it was suspicious at all? Your ban will remain for 14 days and you have to start picking your teammate better. here's the cheater that was in your team : https://steamcommunity.com/profiles/76561199057189389" we are 10 deep so iam meant to check all the steam profiles before i play with them sped ass admins seek help
ohhhh so ur a spastic too i see
I can see your appeal was denied based off that message. Unfortunately, that means your temporary ban is going to remain. I highly do encourage to be more careful when selecting team mates. I know it's a pain to vet 10 players, but it's better safe than sorry. Playing with hackers, ban evaders or benefitting from the presence of hackers by association, deliberately or not, is not permitted. Please use this as a reminder to be more diligent next time. Happy Holidays!
yes exactly, YOU are responsible of your teammate
who tf are u dw hai replied i dont need a second opinion off some random rustoria admin who makes gym his whole personality
I can make your ban longer if you want?
there's no need to have a bad attitude like this
Why do I have to queue even though I have VIP?
you might have to wait a little for it to activate or you can try restarting ur rust and steam 🙂
Please open a #payment-support ticket and the team there will be able to help with this.
for what saying ur personality is gym. u clearly care too much buddy stop typing and go do 10 pushups
i think he might be shivering jenx
too much
if you don't need anymore support, you are more than welcome to leave our support channel, see you in 14 days for now
still not sure why ur still typing to me
I mean why am I paying for vip when I gotta queue anyways? xDD
Make a #payment-support ticket please
And yes, I opened a ticket
Good, one of our payment staff will get to you asap
can you un ban me from the rustoria 10x i was not hacking somoen reported me just for killing him
!appeal
Hey, @quasi field
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i have already submitted an appeal thanks
I'm waiting for the unban until the new year, which I got for nothing. DAY 13
did you submit an appeal?
!appeal
Hey, @deft kestrel
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo when does the 5x wipe cuz
help me
How can I help
yooo my boy @torn heart !! You know the twich, twitter, youtube, discord, and steam auth?
i connecting to server and have hacking
I feel like you are gonna tell me some of them don't work
can u help me pls
Hey, @hallow pike
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
100% xD the twitch one is the only one I don't get... youtube idk how to verify I subbed since you can't link it
Not sure why twitch isn't working
Unless you just did it
yeah, I knew the youtube one wasn't gonna happen
Nah I've been following for about a month now
What time do USA 10x No Bps Wipe
ниче нету а такую хрень пишет ваще перввый раз зашел
so are you chinese russian or canadian
rus)
;0
!appeal
Hey, @flat sparrow
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i wait support
а где ее подавать эту апеляцию
i aint a admin
хз
!appeal
Hey, @rotund hazel
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!appealRU
Привет, @rotund hazel
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
!appealRU
Привет, @hallow pike
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
is it anyway you could help auth the twitch acc?
how can i report hacker?
!appeal
Hey, @spice timber
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!ticket
Hey, @abstract bridge
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
bro this is goofy reports dont get looked at
in my experience, they do. just usually a few hours later in most cases
@thin plover just used a bugged door to doorcamp my neighbour, I could see through it but it was solid door
I think it’s bugging out, yall fix that stuff or facepunch
huh I would F7 this
I don’t know the name of the skin
I think it’s just the one skin bugging
@thin plover
pretty sure its fireflies double wooden door
Yeah I think you’re right
GREAT
!ticket
Hey, @gloomy shuttle
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
my whole team has crashed idk
please review my ticket 
Hey my friend was just wondering why he was banned from the rustoria discord. Here is his id mke0001
!appeal
Hey, @lavish tide
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
he can make a ticket and link his discord/ddiscord ID there and find out
alright bless
!appeal
Hey, @sand bramble
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
he said "bro the only appeal they have for a discord ban is to unlink the acc"
just make it as Mute appeal
is there any admins on i cant find the ticket info page
theres a base on 10x that makes you crash
!report
Hey, @ember linden
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
you not the only one #announcements message
can be very annoying
no i know im not whys is it happening tho?
well a question to EAC I guess
cheers well helpful pal
who are you now 
open eac and reinstall the driver for the game
that helps
cheers mate at least your are helpful
or if you have another game open or running in the background you also have to close that as eac has many packages
yea just look it up online i have that issue once or twice its very annoying
read my ticket pls kiss kiss
am not on my PC
grattan aleverez
ill give you mine
yeah am not getting out of bed, tnx 😄
PC is like 2m away, but phone and pillow is better
wtf i got kicked from the server
what did the message say when you got kicked
eac blocked
how do we get the seasonal kits in us trio 5x?
also, ty admins/chat mods 🙂
its from face punch we cant do anything about that but the last we heard they are working on it.
no one has answered my ticket in 1h this cheater just ruined my wipe
Even though tickets are answered as soon as possible, they do take time. Pls be patient
!ticket
Hey, @desert tide
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
If tickets have been submitted please give it some time as they are most likely already looking into it.
if cheater gets banned his base gets deleted?
@dusty pendant i have the ticket now
No the base will not be deleted.
don't call out people you are reporting please
i purchased elite but i cant claim it
Like from the server or game
What error/disconnect message do you get ?
Why is there such a huge cooldown for lfg
For people to not spam, if you wish to respond to an offer go to dms
actually just checked it's only 2h ... in my memory it was way mor
It’s fine bc nobody dms me when I look anyways but I was just asking
hello could anyone help me ?
what do you need help with?'
i finally got i kid banned for cheating
okay what is that your looking for help with
and i was wondering what you do with the loot
Nothing
we don't interfere with gameplay and the loot/base stay intact for anyone to raid it
have a good day as well
hope you guys have a good christmas best servers ever
Merry Christmas and happy holidays to you as well!
W ?
NEED HELP FROM AN ADMIN THE BOAT KILLED ME.....
THE BOAT IS DEALING DAMAGE WHILE DRIVING IT
Hello ! This is an issue from the game itself, I would recommend you to report it via F7 > Bug Report to FacePunch 🙂
maybe a 5 min queue save would help w/ EAC crashing issue
Hi there, I got banned for association, how is this possible.
The last time I played with was an hour or so ago and now I'm back and I'm banned for association. I literally found a guy on your rustoria servers and we teamed up to play, and he gets banned for cheating? Why do I get banned for that if I've just teamed up with a random who I've never met before and I have no clue he's cheating.
I have no EAC bans, no ban in history, I've never cheated in a video game before. The last thing I do is to plan to play with cheaters. I understand there is nothing much you can do and its hard to see this on an admins behalf but I'm innocent and I should not get banned for this. I'm really sorry for ranting/ or going off in a tangent but I love playing rust, and me getting banned for joining a random players team on rustoria, and not knowing he is cheating seems a bit unfair to me.
I'd love to get unbanned, Thanks for your understanding, Janitrr.
false banned appeald 6hrs ago lmao still nothing not even opened what a joke
damn bro that gives me no hope of playing today
could u help with this @shy remnant please
!Appeal
Hey, @wheat willow
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
doesn't seem like it's false from a quick look but you have to remember that we have lives outside of Rust and it is currently Holidays for most people celebrating Christmas, etc
yep thanks, I appealed already tho 🥹
Give it a little bit of time, standard response time can be 1-3 days but keep in mind it is also the holidays. best of luck on your appeal.
thanks I appreciate it.
yeh i understand it just sucks tho cos i swear I shouldnt be banned, I just want to play some rust (lmao im addicted)
you are responsible for who you play with in the end 😅 you have to pick your teammate more carefully
Real shit 🙏🗣️
but how am i supposed know if im playing with a cheater from the Looking For Group section
that doesnt make sense ive never been banned before, everyone in this server has definetly used looking for group before
am i meant to scan there pc for hacks from my own pc down under in australia or something? 🤣
you can have them unprivate their account on steam, look up their profile on Battlemetrics, etc
look at their skin on Rust or how their account look
why should we always have the need to look at that and do that tho? that just doesnt seem right? also I'm pretty sure hes never been banned before
so old vac bans from lost ark and csgo count towards rust even when ones from 2015?
thats true i didnt think that thats smart will do in the future
see if the account looks realistic
we don't care about vac bans from CSGO or ARK
like a couple twitch drops or smt
exactly
or if they have paid skins, not just free one
true but not everyone buys skins on rust. but majority do
they'll have a few at least, game has been out for a long time
can this just be a warning then? the average rust player looks on Looking for group and just dms anyone interested in playing and they play like loners like me
ill make sure to do it in the future tho, ong i swear 🙏
unfortunately not, we are pretty strict on our rules
this is just so unlucky tho?
i dont really get it
I would have thought rustafied would do the same thing
What is the punishment for racism
not trying to be a dickhead first time getting banned for association so how do you guys figure that the proclaimed "cheater" is actually cheating without doing pc checks or anything besides if hes blatant
same bro first time getting banned for association, was my guy even cheating what, just banning cos he looks sus?
thats so dumb he might not even be hacking, do u have evidence?
we have our own ways and there is no need for us to do any pc check
we have evidence, which we don't share
can u do a pc check then, im very interested
lmao im confused here because other servers show the eviendce why wont you guys?
if hes cheating frl i want to know so i dont keep getting banned
jenx what is the punishment for racism?
for my sake, I was playing with him, and he was suspicious?? how long am i banned for, I wasnt the one being "suspicuos" or "cheating" if u dont even know hes cheating
could u dm me this suspicious evidence?
thats their decision, we do not and other official server don't as well I'm pretty sure
just don't play with them, you won't get banned, easy
no
depend, was it in text chat or voice chat?
so a bunch of people could just report him cos they dont like him or smt and they would get banned?
bro this doesnt make any sense
lmao hes not cheating though 7 of us pc checked him and had one of my admin freinds from a nother server do it as well and used a sniff tool too see and nothing
we never ban simply off reports
they called me multiple slurs in game chat then renamed my vending machine hard r multiple times
you can think whatever you like, best of luck
yo
it was me cap off i got banned for cheating no reply to my appeal
how do you have proof when im not cheating
1-3 business days lol
Can u please pc check mybut clearly u did because he was not being sus, bro this is so dumb
please dm me this evidence, in the real world the defendant would be displayed the evidence
good thing this is a private server where we have our own rules
thats crazy kym jon un corrupt shit
1-3 business days to get a response to ur appeal from an admin
we do not share evidence, we never have and never will
people would just learn what to avoid next time to not be banned
this is a dictatorship
i literally roamed killing people and got banned for no reason
no hope man ong more active in here
we don't deal with appeal in discord, it's still going to be 1-3 days
or on the website
this aint a full time job 
crazy rule, hes banned cos he was being sus, not cos he was cheating, but we dont have evidence so we will not show it
bro lmfaooo this is crazy dictatorship
im just so confused how i got banned i roamed and shit on like 5 kids i didnt even go crazy
💀💀
mustve shit on dogshit bot admin or sum
top 150 valorant player clears shit rust admin
no, he was cheating
admins don't play on the server, nice try
why wont it let me link my yt?
like i get it if he was, but please back it up with evidence
cap
@thin plovercan i get support .
whats wrong?
top 150 valorant player clears bots gets banned for cheating
im just saying other servers do actually checks lmao
good for them
you gotta be popular to get unbaned is crzy lmao
got banned for ban evasion almost 2 years ago. i think i appealed then and it got denied anyway can i re appeal (my game ban is 800+ days old)
i already appealed 2 years ago
76561199164915692
anyway you guys don't need support anymore as you know to wait for your appeal, you can head to #general
you have anabolic in ur name when ur a discord mod bud i clear all of your lifts give up
watched aloneintoyko,fast,dielema,etc but for some reason we gotta wait for 1-3 buisness days with no prof of any cheats
bye bye
blud tried to sneak in 2 closet espers
buddy 5'2 with lil man syndrome and 85lbs
bye bye to you too
if only you knew.. 😂
so is there any reason i cant link my youtube? im subbed and it still wont link it
,,,
I'm afraid the Youtube link has been broken for a while
yeah that ban is permanent
it has something to do with the Google API thats not working anymore
looked at it and yes
unfortunate
yo U all need to explain me what happend to 2x us vanilla why there is again stable online like it wasn't before I'M SOOO HAPPPYY RN!!!
damn so im SOL then yeah
I dont have my Youtube linked as well and I used to play here haha, it's been a little while
rip
how can some one have TC privilege when we cleared TC
!ticket
Hey, @split oar
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
online raiding rn no time lol, if u dont wanna wathc him then gg ig
Try to utilize /ticket in game
F7 goes to facepunch if you use our ticket system it will go directly to our admin team
admin cheater on eu medium
!report
Hey, @lilac epoch
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
i bought the god+ kit but dont see it available in game
we have done tickets whole team
ty
hes full spraying m2 in night and killing us
Great, someone will look at this asap
fuck sake we have made 20+ REPORTS ON THIS FKING KID ON EU MED JUST GET A ADMIN TO FKING SPEC HIM AND BAN HIM ALR
they have a cheater teaming up with them
such a fun thing to have people cheating against u
!ticket
Hey, @lilac epoch
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
any admins ?
na u to make ticklet for a 20 hr old account killing 300m night time
when we tryna raid
nice fking support
my bad
how do i use skinbox on 2x ?
You can't
!ticket
Hey, @hot chasm
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
Doesn’t the 2x vanilla servers have skinbox? I had bought vip in the past for skinbox/sign artist (no Que skip) but it’s been a few months since I’ve been on 2x vanilla
I don't believe so
Not sure tho
why am I being kicked with the hacking reason even though I don't have any cheats
do you have a screenshot with the disconect message?
yes there is
is there a way to download the map before wipe?
What should I do with it?
I'm waiting for the unban until the new year, which I got for nothing. DAY 14
!appeal
Hey, @chilly cove
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
where do i post a clip on a kid that was cheating to get him banned
!ticket
Hey, @obsidian acorn
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!Appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
can you guys check on your tickets there is cheater pissing me off
tickets will get checked asap, in the mean time don't call cheaters out in chat.
!ticket
Hey, @ebon wadi
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @bold cedar
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
yo
an admins on?
cheater on us mondays name is alex acount made 2 days ago he bunny hoping and aimboting ban the fuck
Hey, @amber quest
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
yo can i get a admin to look into my ticket plz
/auth
Hey, @sudden moon
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
any active admins rn?
What do you need help with?
ticket b4ecb6 pls look
unfortunately i personally cant look into your ticket but i can assure you that it will be looked at as soon as possible.
!ticket
Hey, @tawdry wadi
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
!appeal
Hey, @indigo helm
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
меня забанили без видимых доказательств за читы
!appealru
Привет, @left gulch
Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal
Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.
Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.
Hello! i bought vip on EU MONDAYS one week ago, and now after vipe it doesnt work, i need wait in querry, why i should do it ? Why vip not work
rust+ work on rustoria eu long ?
yes it does
!vipissues
Hey, @tawdry rover
If you are having VIP issues, such as:
- Queue skip not working
- Never received your kits in-game
- VIP transfer (If you bought for the wrong server)
- Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
What we do not offer:
- Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
- VIP transfer (Unless bought for the wrong server)
Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.
First double check you are connecting to the correct server. If you are, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.
Please make a ticket here https://discord.com/channels/274965952116817920/883058174570135572
@thin plover could you unban @goose he got denied but he wasnt using anything or bnothing like that it was just me who was invading ?
76561199227745959
he got denied and black listed
!appeal
Hey, @tired summit
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
you can also go to "waiting on support" and wait for a admin
what is the issue your getting
try these things maybe one of these will help, since we do not know more details, if it doesnt work make a ticket #network-support-old
!gamefiles
Hey, @ebon aurora
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
!network
Hey, @ebon aurora
If you are experiencing connectivity issues, such as:
- Rubberbanding
- Time-outs
- Noticeable ping or packet loss spikes
First try closing Rust and restarting Steam. If this doesn't work, then:
Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.
Any available mods who got the time to review my case/listen to my case. ?
!steamid
Hey, @dark sapphire
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Hey there, I can see you made an appeal very recently. I will forward your case to the banning admin to review. I must note that the standard response time are 1-3 business days.
I appreciate the sentiment none the less Hai
Any time. You'll have to wait for a response, but in the mean time I do recommend to link your Discord account https://rustoria.co/link so you'll be notified via DMs for any updates.
Link your accounts to get special rewards in-game.
I'll get right on it
best of luck
Cheers !
why cant i donate? it says i have to add a E-Mail but my Profil is not loading.
Hi, i cant connect to server. I was banned wrongfully and submitted an appeal. It has been approved but i still get kicked when im trying to join
When has it been approved ?
yesterday 1:08PM
!steamid
Hey, @dark matrix
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
76561198338468034
What's the kick reason you get when trying to join ?
"hacking"
Let me escalate this to an administrator. I suggest you to make a ticket as well so they can look at it
Hey, @dark matrix
To report a rulebreaker or issue on Rustoria, please use:
- The website https://rustoria.co/support/report. Please include as much information as possible.
- Alternatively use the
/ticketcommand IN-GAME. Please include as much information as possible.
To include evidence in an in-game ticket, please use:
- A service such as YouTube or Streamable for video evidence.
- A service such as Imgur for screenshots.
If you are banned, please use !appeal in our Discord.
will do, thanks
hey support my account got banned instead of my friend's account i need help pls 🙂
what do you mean? 
Hello there, are you still experiencing issues with this?
he cheated in a contest so he got banned but my steam was connected to his discord account
no it worked thx 🙂
so i got banned and i cant play anymore#
Hello, I will describe the background of the ban that was issued just like that, I went with friends to the server when some of them were already playing and wanted to just relax and play as after waiting in the queue and loading I was shown a ban, although there is no ban either on the account or on the servers, I even entered this server for the first time, I was told that everything is fine and these are server bugs began to re-enter and again the ban is displayed, And so I decided to turn to you
@dark matrix You should be able to join now!
Saw that, thanks!
can you help me ?
I would show my appreciation in more creative ways than a mere ''thanks'' if @lyric basalt would take a glance at my case UwU
ok
can anyone help
I believe Jenx is looking into your case.
alr thank you
!steamid
Hey, @errant canyon
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
Please make an appeal if you haven't already
!appeal
Hey, @errant canyon
To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Correct
is US Mondays currently on scheduled reboot?
Yes
ty
how long does a restart take normally
Depends on the server 5-15 minutes.
yeah i think for me last time it was around 12 minutes
2am for me js wating for us mondays to open back up so i can depo in base
its UP
is toria medium up?