support

[polar flume]

then you should be little more patient

[abstract kiln]

today wipe at 6 and again I can’t log into it because of the admins’ mistakes, why should I put up with this, I don’t like it either, I just want to play quietly

[blissful herald]

whats your appeal number...

[abstract kiln]

Appeal #fec407

[blissful herald]

you put your appeal 23min ago.....

[rapid elm]

i have the same problem as SpaS

i puted mine 5 days ago

[abstract kiln]

Это пизд@ц

[blissful herald]

eto potomu sto u vas V Rusii ipishik meneajetsa vsjo vremja i na eti ipishniki chitaki igrajet

eto ne nasha problema

shas posmotrju sto tam u tebja

[abstract kiln]

Spasibo bolhoe

[blissful herald]

daj 10min, mozesh iuti igrat

[abstract kiln]

Ok

[rapid elm]

can you help me?

[quaint spade]

Hi i need support. When i join the server it says disconnect: Hacking???

[marble mantle]

Hey, @quaint spade

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[jovial moth]

Can someone check my appeal? my is Appeal #fe465c

[normal zenith]

what happen rustoria sea main ?

[ocean thistle]

Restarting

[brazen anchor]

The store with the purchase of fertilizer stopped working on Rastoria EU Long

[normal zenith]

how to get admin rustoria

[cerulean tundra]

When will vip be available?

[quaint spade]

Can someone look into my Ticket #f6b301 ❤️

[ocean thistle]

Please make an appeal and not a ticket. Thank you.

[placid island]

@jagged escarp @ocean thistle Sorry, I want to report the hacker MERIT96. This person uses Feitian to pass through walls.

[marble mantle]

Hey, @placid island

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quaint spade]

Didnt know i was banned 😛 Appeal #b354d9

[wooden ravine]

@ocean thistle hey bro I have .co eu main vip But my name is blue not yellow

[languid forum]

@ocean thistle US long down

[wild crest]

when im trying to join EU low pop it says "come to discord" what do i do

[unique dew]

whats after the msg, what name

[ocean thistle]

The standard response time for appeals are 1-3 business days. Thank you for your patience in advance.

[ocean thistle]

!link please do this.

[marble mantle]

Hey, @wooden ravine

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[ocean thistle]

How long has it been down?

[wild crest]

my name is lildaddy75 in game if thats what youre asking for

[deft kestrel]

I'm waiting for the unban until the new year, which I got for nothing. DAY 8

[quaint spade]

... I dont cheat wtf

[languid forum]

@ocean thistle went down like 5 minutes ago

[unique dew]

after the come to discord there should be an admins name

and that admin wants to talk to you

[wild crest]

oh

hoppel

[unique dew]

:D

[ocean thistle]

!steamid

[marble mantle]

Hey, @wild crest

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild crest]

76561199113623319

now what?

[wooden ravine]

VIP play rust he name is yellow ,I have .co eu main VIP but my name is blue

why?

2023-12-06 23:28:51 VIP | EU Main £0.00 Complete 2024-01-05 23:28:51

[azure pine]

Why don’t respond to the ticket for 1,5 hours?

[ocean thistle]

We do not have any tickets that are 1.5 hours old. Are you asking about an appeal?

[ocean thistle]

can you do /color in game?

[ocean thistle]

Checking.

[wild crest]

Hai how do i get to talk to hoppel? He wanted me to come to discord

i think im banned or something i cant join the server

my steam id is 76561199113623319

[azure pine]

payment support

[wooden ravine]

ok I go to try thank、 you HAI

[wild crest]

Thank you so much

my friends are waiting for me and i cant join lol

[azure pine]

Ticket Created ⁠store-16403

[quaint spade]

Ty for quick help

[ocean thistle]

Payment support are handled by only a few staff members. Please be patient while someone from our team assist you. Thank you for filling out all the necessary information.

[fluid pulsar]

can yall restart long

[rapid elm]

i appleyed for a ban like 5 days ago and no one responded

[fluid pulsar]

its down

[ocean thistle]

We're aware and our dev is on it. Thank you for your report.

[fluid pulsar]

awesome tyyy

[wild crest]

how do i open a ticket??

thats sick

[ocean thistle]

You may appeal, but I am already looking into your case. Please be patient as it's a little hectic right now haha.

[wild crest]

ooh ok no problem. I'll wait thanks for your help.

[empty plume]

toria long is down what u think it will be till its up again ?

[ocean thistle]

Can you try to connect in 15 minutes?

[languid forum]

whats going on with us long

[wild crest]

Yes! Thanks

[ocean thistle]

@empty plume @languid forum Our dev is aware and is on it. Thank you for your report.

[shy remnant]

UPDATE for the US Long situation: #general message

[ocean thistle]

It's booting right now, should be up in 10 minutes or so

THank you xpiwel and hoppel

[wild crest]

Any way for me to talk to @fossil igloo ?

[fossil igloo]

What's up?

[wild crest]

hey man

when i try to join EU low pop it says that i should come to discord

"come to discord - hoppel"

[wooden ravine]

oh bro

/color yellow in game is not

mabay is /yellow in game?

@ocean thistle

I tried a lot of sequences, but nothing happened in the game

[ocean thistle]

!steamid

[marble mantle]

Hey, @wooden ravine

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fossil igloo]

What's your steamid?

[ocean thistle]

76561199113623319

[wild crest]

76561199113623319

[wooden ravine]

!76561199202668173 yellow in game ?

[fossil igloo]

Try in 15min again

[wooden ravine]

It's still useless

[wild crest]

another 15 min??

alright

[wooden ravine]

I want my name to be yellow, please help me type out the full instructions, please, this is my SteamID 76561199202668173

@ocean thistle

[ocean thistle]

Sorry, try /colors

[wild crest]

It work now! thanks alot for the help

Can you share the reason i got banend in the first place? im just curious lol. Y

[fossil igloo]

You ended up on a banned IP

[wild crest]

ooh ok

thats bc i was uding my mobile data

[winged cipher]

i create

a ticket

cheater on sea long admins just ban him 76561199527631318

[marble mantle]

Hey, @winged cipher

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wild vector]

! appeal1

[wooden ravine]

he say you don't have permission to use that command

[wild vector]

I need help from a mod

[wooden ravine]

@ocean thistle /colors yellow is no

[neat pumice]

/colours

But I will say, if this is on official, and you have wipe VIP, you won't be able to get a yellow name I'm afraid, it doesn't work for wipe VIP users currently

[wooden ravine]

I didn't remove the vip I purchased a month of .co eu main, vip,@neat pumice

this is my id 76561199202668173

[neat pumice]

But was it weekly VIP or monthly VIP

Nvm, I can just check it

[wooden ravine]

thank you

[neat pumice]

Yeah your VIP was broken, fixed now

[wooden ravine]

thank you

[wild vector]

i need an admin

[wooden ravine]

mua😚

[weary lagoon]

hello can i now when the vip for eu small will be in stock again ?

[brazen creek]

how do i check maps?

[noble terrace]

What’s up @wild vector

[noble terrace]

#vip-stock-role-assign click on EU small and you’ll get a notification when it comes back in stock

[noble terrace]

https://rustoria.co/maps

[brazen creek]

can i look with vip?

[noble terrace]

No, you need to go to the website.

When you vote for one it will tell you which map is currently winning.

[wild vector]

@noble terrace I pmd you

[fallen junco]

If there is a problem, clear the file immediately, but I cannot enter the game due to VPN

[frosty stag]

Когда вайп?

[fallen junco]

Is there an administrator who can help me

hello

[umbral pewter]

Is it possible to reduce the ban period through an appeal?

[polar flume]

'f you need help open a ticket

[polar flume]

!ticket

[marble mantle]

Hey, @fallen junco

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[polar flume]

yes

[fallen junco]

Clear the file immediately, but no one has replied to my ticket

I am very desperate

[polar flume]

but it depends why you banned so

[umbral pewter]

thanks

[plush raptor]

how do i check map

for wipe in 33 min 2x eu

[polar flume]

https://rustoria.co/maps

[shadow horizon]

help

[polar flume]

for what

[shadow horizon]

My ticket has not been replied to

Because VPN access is prohibited

[pastel mirage]

I was banned from the server for a hack and I don't use anything, how do I open a ticket?

[polar flume]

!appeal

[marble mantle]

Hey, @pastel mirage

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dawn hollow]

Can you fix my vpn ban my id is 76561198980723678

@noble terrace

[polar flume]

you should open a appeal ticket for that

[polar flume]

!appeal

[marble mantle]

Hey, @dawn hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quaint hedge]

hi

for some reason i cant see the server

i want to join

my friends are on but i cant see or join it with ip

[lyric basalt]

Hey whats the reason ?

[quaint hedge]

i dont know

thats the problem i restarted rust

[lyric basalt]

čo ti píše ked sa dáš pojiť ?

[dawn hollow]

@lyric basalt Can you fix my vpn ban my id is 76561198980723678

[quaint hedge]

ckj

porad to

[quaint hedge]

disconnected

[lyric basalt]

Ktorý server pojíš ?

[quaint hedge]

Rustoria EU Small

[dawn hollow]

@lyric basalt Hello,excuse me.

[lyric basalt]

connect small.rustoria.uk:28010

Skús ešte raz

[glossy ore]

how much does the eu small gets expanded to

[dense peak]

admin help I have VIP but it won't let me in

[dawn hollow]

Can you fix my vpn ban my id is 76561198980723678

[dense peak]

ADMIN

[west osprey]

Make a #payment-support ticket and our staff members who handle these issues will be able to assist!

[dawn hollow]

@west osprey Hello,excuse me.

[polar flume]

watch discord bots

[near halo]

please help

[calm glacier]

BLUD OPEN UP THE SMALL SERVER

BUNCH OF GOONS

[near halo]

i dont see servers

[calm glacier]

SHSUH CLOWN

[umbral pewter]

Is it possible to reduce the ban period for hacking?

[glacial parrot]

is there vips in eu small rusotira

[polar flume]

!vipstock

[marble mantle]

Hey, @polar flume

We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/

Do you have any further questions about this? Please ask in support and we will be able to assist you!

[dawn hollow]

Can you fix my vpn ban my id is 76561198980723678

[dusky lagoon]

What is max pop on EU medium?

[rapid elm]

@ocean thistle i got band recently and got crossbaned but now i am unbaned on rustoria but not other server what should i do?

[scarlet berry]

Not cheat

[ocean thistle]

We do not share bans with other servers. You have to do the appeal process for each and every server you are having issues/banned on.

[dawn hollow]

@ocean thistle hello

[rapid elm]

ok thx

[rapid elm]

i never cheated (exept minecraft)

[dawn hollow]

@ocean thistle Can you fix my vpn ban my id is 76561198980723678

[copper stirrup]

take my ticket please

[ocean thistle]

I am looking at the VPN appeals now. Please give me a few moments. :)

[scarlet berry]

us med is having some issues rn

[ocean thistle]

What issues?

[dawn hollow]

@ocean thistle ok

[scarlet berry]

been down for 20

keeps starting stopping

[ocean thistle]

Thank you. I will report this to our team.

[copper stirrup]

take my ticket please, store-16411, ty

[tired magnet]

Wtf is this, Downloading World since 20 min

[ocean thistle]

Hello, I see you made your ticket 10 minutes ago. Please be patient while our payment team gets to your ticket. There are very few people who handles those tickets. Thank you for your patience in advance.

[ocean thistle]

#wipe-feed try to download it from here

[dawn hollow]

😩

[tired magnet]

???

[ocean thistle]

It may be easier to download it and put it in the folder

[scarlet berry]

if ur talkin bout med its down rn

[median tartan]

take my ticket please, store-16409

[scarlet berry]

#store-16409

[ocean thistle]

Yours should be fixed 5 minutes ago :)

[dawn hollow]

@ocean thistle Thank you

[rose prawn]

i was wondering if i have vip on us medium

[median tartan]

Help me please!!

[pastel elk]

Will you upgrade the slot of the European medium server?

[pastel elk]

Will you upgrade the slot of the European medium server?

[median tartan]

I need vip on Rustoria Eu Medium!
They gave me a VIP card, but it disappeared!
2023-12-07 13:41:41 VIP | EU Medium £7.99 Complete 2024-01-06 13:41:41

[ocean thistle]

I see you made a ticket. Please be patient while someone on our payment team assist you on your issue as soon possible. Thank you for your patience.

[median tartan]

thx

[ocean thistle]

!slots

[marble mantle]

Hey, @pastel elk

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[west kraken]

server kick and no space safe haha these is a joke

[ocean thistle]

You can check on our website https://donate.rustoria.co/

[rain python]

EU MEDIUM OPEN SLOTS A LITTLE BIT PLS

350 aint enough

[west kraken]

eu small 300 que hahaha

[rain python]

eu medium 600

[thin plover]

read the messages above

[thin plover]

.

[rose prawn]

i am currently banend so i cannot join sevrrt

and it was gifted to me

[open valley]

ratter on this discord server name is @near halo

[royal siren]

hello, my appeal was suspended to then be opened today. but it hasn't been reopened. pls help, steam id sparczy1

[narrow radish]

hello i chrashed and now have to wait in queue again <@&274971100184576010>

[thin plover]

yes that will happen if you join the server again, we do not have any queue protection

no need to tag us for that

[narrow radish]

wow

[thin plover]

https://donate.rustoria.co/

[narrow radish]

yay best servers ever

[thin plover]

thank you

[pulsar flame]

raaa

[valid zealot]

any admins can help??? my friend got vpn banned

[chrome hinge]

rustoria eu small

i got timed out and i got que lol

why am i getting que if i didnt do anything

[toxic shard]

yes, there is no disconnection protection on our servers

[chrome hinge]

why

cant i get like 5 mins for back?

[toxic shard]

because it's too easy to abuse

[ember hawk]

how do i link my discord?

[toxic shard]

!auth

[marble mantle]

Hey, @ember hawk

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[chrome hinge]

imo i could get response for 5 mins to back

[valid zealot]

How can he get unbanned?

[ember hawk]

says i cant link my yt?

[chrome hinge]

damn im playing normally and im getting timed out cuz server has some fails

and i cant get back cuz i've got like 200 ppl next to me in que

[valid zealot]

anyone help???? how can he get unbanned from vpn bann??

[ocean thistle]

Has your friend appealed?

[valid zealot]

he can go to the support website

he can not*

sorry

[ocean thistle]

I can give it a quick look if it's a VPN ban. What is his steamid?

[valid zealot]

i dm you ok?

[peak dirge]

Hey all!
I'm waiting 50 min Medium
Queue You're next

It's normal?...

[sullen terrace]

will small server expand?

[open valley]

mods the guy named @near halo is taking peoples steams accounts might want to ban him

[toxic shard]

Yes, queue ofen don'\t move much early wipe

[peak dirge]

Ty

[chilly sinew]

can i buy vip with ideal or isnt that possible

[balmy cypress]

we only take paypal and stripe, not sure what ideal is

[chilly sinew]

its from all dutch banks im 17 cant get paypal and or use stripe so cant buy vip maybe make more payment options?

[balmy cypress]

We are always looking into more methods but I imagine we'd need a Dutch bank for that and we are based in the UK

[chilly sinew]

alot of uk shops use ideal to its just a payment for all dutch banks

[summer viper]

Is wipe for us main always at 3 est because someone said last wipe it was early

[west kraken]

can i just pay for 1 que skip?

[pine sundial]

i have vip from eu medium but i m waiting que why ?

[ocean thistle]

Hey there, if you are experiencing issues with your VIP please open a ticket in #payment-support . It is important you fill out all the necessary information so our payment team can assist you ASAP. Thank you

[flat bluff]

yo i accidently bought vip for eu med instead of us med anything i can do or just gotta rebuy?

[near halo]

why im banned where is the admins=

????

[rotund hazel]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund hazel]

If you were banned you can always appeal that same ban

[smoky cape]

!appeal

[marble mantle]

Hey, @alpine jasper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

jyrcella said me I just messaged the admin who banned you. They said you will never be unbanned. I'm sorry but you can no longer play on Rustoria.

i just want to learn my ban reason

[flat bluff]

.

[rotund hazel]

That is up to the admin itself to tell you

[near halo]

bro

im just playing rustoria

[flat bluff]

why yall responding to the guy who is banned and not me who bought vip

[near halo]

everyone knows me

[flat bluff]

HELLO

[near halo]

i just want to learn

[flat bluff]

HELP

[devout swift]

!appeal

[marble mantle]

Hey, @devout swift

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

?

[rotund hazel]

!vipissues

[marble mantle]

Hey, @flat bluff

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[flat bluff]

@rotund hazel im asking a simple question bruh

Toria needs better chat mods ong

[prime breach]

my loot

[idle hollow]

Make a ticket on #payment-support, that's basically what mta was trying to say.

[prime breach]

@ocean thistle

[wispy dirge]

Staff do not interfear with game play

[summer yew]

where do i report cheaters

[near halo]

im still waiting my ban appeal

[marble mantle]

Hey, @summer yew

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[slim vapor]

How old does rust gb alt have to be to play on your servers

[wispy dirge]

When was the ban and what was it for?

[dapper onyx]

!how i can buy wip from rus

[wispy dirge]

For which server

[smoky cape]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[sullen laurel]

@wispy dirge how can i report the cheating in eu main

[marble mantle]

Hey, @sullen laurel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dapper onyx]

!vip eu main

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[smoky cape]

Click on the link and locate Eu main and you can buy vip there

[royal siren]

yo i submitted a ban appeal like eight days ago and it was suspended to then be reopened today, but it hasn't reopened yet.

[wispy dirge]

I can't recall the exact time off the top of my head.
@smoky cape what say you

[smoky cape]

Huh

!report Don't call out cheaters

[marble mantle]

Hey, @sullen laurel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sullen laurel]

!report

[marble mantle]

Hey, @sullen laurel

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dapper onyx]

it says the card is declined

[smoky cape]

You could ask an admin because I don't know

[royal siren]

lmaooo

[royal siren]

??

[dapper onyx]

sanctions?

[smoky cape]

If this doesn't normally happen make a #payment-support ticket

[wispy dirge]

@ocean thistle could you shed some light on this one?

[royal siren]

???

[royal siren]

can i get some help or no

[balmy cypress]

?steamid

[marble mantle]

Hey, @royal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[royal siren]

76561199134771866

there sorry

[balmy cypress]

Heya! Your ban appeal has been suspended until December 21st because your gameban will reach 180 by that time. Check back on your ban appeal then. Thank you.

[near halo]

where is the admins

why im banned please help adminssssssssssssssssss

[balmy cypress]

Give it a few and you can write in the appeal again @royal siren

[near halo]

im still waiting my appeal mannn

[balmy cypress]

Come to voice

https://discord.gg/wWVMdcV7

[near halo]

i cant come

[balmy cypress]

you will stay banned then

[near halo]

im in university man

[royal siren]

dam

[balmy cypress]

I am ready for voice when you are man

[near halo]

i cant come man please help

[balmy cypress]

No

[near halo]

my english very bad

[balmy cypress]

Voice is all I can help you in

[royal siren]

bro just type the shit

come on luke

help the guy out

[balmy cypress]

His ban will never be removed

[near halo]

my english very bad man

[balmy cypress]

You are perm banned @near halo

[near halo]

im using translate

[balmy cypress]

and nothing you do will get you unbanned

[royal siren]

oh lmao

[near halo]

WTF

[royal siren]

daaaaamn

[near halo]

What have I done

[balmy cypress]

You know exactly why, just use your small brain and you will realise

[near halo]

????????????????

[balmy cypress]

https://discord.gg/gvV8gEVt and I will happily explain

[near halo]

bro im not understand u

[royal siren]

yeah so you cant delete or sum?

[near halo]

im using translateI don't understand you even if I hear a voice

[royal siren]

delete it*

[balmy cypress]

I'll ask the admin to look

[royal siren]

thx man

[balmy cypress]

fixed

[near halo]

@balmy cypress

[balmy cypress]

you can connect in 5 mins @royal siren

[balmy cypress]

Private message me

[royal siren]

to the server??

[balmy cypress]

Yes

[royal siren]

thank you so much

[smoky cape]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[calm glacier]

hey i just timed outis there any chance someone could put me back in plz??

[near halo]

bro

[balmy cypress]

@near halo

[near halo]

bro wtfff

[calm glacier]

@balmy cypress any help?

[balmy cypress]

I am sorry but you will have to wait in queue

[calm glacier]

?

[safe night]

like come support my baby

[honest python]

Hello, I'm from Brazil, and my ping is very high, how can I get a white list to use a VPN?

[thin plover]

no whitelist, you can join with a VPN

[honest python]

I'm being kicked from the solo server, with the message that I'm not allowed to use VPN

[pulsar flame]

no

[ornate kettle]

guys can you do more slots eu medium rustoria why only clans with vip on server wtf rustoria

[pulsar flame]

#feedback-suggestions

[ornate kettle]

all chat only yellow

so cringe

[pulsar flame]

i aint no mod im just telling you where to go

[blissful herald]

Probably wrong organization server you trying to join

[sterile sandal]

is it bannable to use auto clicker to get feralizer in outpost

@blissful herald

[pulsar flame]

im pretty sure thats not bannable

as long as its just clicking the shit at outpost

[sterile sandal]

i wna kno from staff

[pulsar flame]

alright im just saying what they would say

[mint flax]

<@&274971100184576010> my teammates got timed out, out of nowhere in Rustoria Eu Small and keeps getting it can we get a queue skip?

[raven mist]

Whats the error?

[mint flax]

Timed out

all the time

[sterile sandal]

@raven mist

[neon mirage]

wft 6 time in 3 hour kick me form serwer "Disconnected:EAC: corrupt or invalid bacend message" can you help me

[raven mist]

Please make a #network-support-old ticket

[sterile sandal]

its rust it self

[raven mist]

#announcements message

[sterile sandal]

no helping

[sterile sandal]

is it bannable to use auto clicker to get feralizer in outpost

[ruby bridge]

hi

[raven mist]

I wouldnt recommend it as fp might ban u for that

[mint flax]

i did

[sterile sandal]

okay thanks

dont use vpn maybe

[thin plover]

Thats rustafied

Lol

[raven mist]

[honest python]

220ping

[raven mist]

Thats rustafied

[thin plover]

ITS RUSTAFIED

[torn heart]

this is not rustafied

[mint flax]

@raven mist can i get an reply to ticket pls?

so you can help with timeouts

[honest python]

from BRAZIL bro, all servers

[raven mist]

Whenever our network engineer gets to you, yes

[thin plover]

We are Rustoria

[torn heart]

We don't lock VPNs, so no it's not all servers

[neon mirage]

I have to wait ? I'm entering the queue for the 7th time, I've been trying to join the server for 3 hours

[round dragon]

where is the US medium wipe at?

[summer viper]

what tiume is wipe us main

est?

[ocean thistle]

https://tenor.com/view/patrickstar-spongebob-funnygifs-no-thisispatrick-gif-5374126

[round dragon]

rn

[rotund hazel]

#oldserverinfo

[ruby bridge]

hi

i need help for payment support

i buy the vip ,but it don't work for me

[rotund hazel]

!vipissues

[marble mantle]

Hey, @ruby bridge

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[ruby bridge]

76561198331390935

[rotund hazel]

you can further create a ticket in #payment-support to solve your issue

[wide swallow]

<@&274971100184576010> are u able to rewatch what happened on the server or can u only see live feed?

[thin plover]

you dont need to tag us twice in different place

what do you mean

[wide swallow]

if i think someone cheated then are u able to rewatch the scene or nah

[ocean void]

Rust on DVR?

[thin plover]

just make a ticket

[wide swallow]

only makes sense if i know u are able to rewatch

if u cant rewatch its for nothing i guess

[thin plover]

well make a ticket anyway, we're not going in detail on how we investigate people

[wide swallow]

how to make a ticket? i dont see any channel for that

[rotund hazel]

!ticket

[marble mantle]

Hey, @wide swallow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

we dont take report off discord, tickets are made in game or our website

[stray turtle]

!appeal

[marble mantle]

Hey, @stray turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[eternal vessel]

!appeal

[marble mantle]

Hey, @eternal vessel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stray turtle]

/tickets

[ripe edge]

!ticket

[marble mantle]

Hey, @ripe edge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ripe edge]

Can i get an admin or someone on my ticket been waiting for 40 mins

[stuck pendant]

Can any mod help me, i got banned like 4 moths ago for playing with ban evader and im still banned

[neon mirage]

7 time kick me form queue lol

[thin plover]

we do not skip queue

[ripe edge]

😭 sad

why not, just this once

[thin plover]

no

[ripe edge]

I make server more intersting i was about to take brad

[thin plover]

I'm sure you can take it again, once you are back in

[neon mirage]

bro i waiting 4 hours 7 time kick me from queue

[ripe edge]

Well if i keep getting kicked from queue, not sure if that will be the case

[raven mist]

Cant tell :/ Its an long time eac issue now. Hopefully resolved soon

[stuck pendant]

any mod that can help me???

[rotund hazel]

what issue are you having'

[stray turtle]

Hi! I was banned from your server (EU Mondays). I don't use cheats, I play fair. I am ready for any checks on your part. Please take action and deal with this. Thank you in advance! Here is my account: https://steamcommunity.com/id/lypaz/

[ocean void]

!appeal

[marble mantle]

Hey, @stray turtle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

please dont call cheaters out instead To report a rulebreaker or issue on Rustoria, please use:
The website https://rustoria.co/support/report. Please include as much information as possible.
Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

[west kraken]

a

[hot dragon]

U.S. Small is maxed out at 150 pop again

could you expand it back to 300

[gentle oxide]

I'm getting kicked out of the server because of cheats. unbante please

[hot dragon]

@fossil igloo

[balmy cypress]

?steamid

[marble mantle]

Hey, @gentle oxide

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Wait, you are gamebanned @gentle oxide

[hot dragon]

@marble mantle can you expand rustoria US small back to 300

[cosmic plover]

<@&274971100184576010> cheater in eu vanilla 2x

[balmy cypress]

?report

[marble mantle]

Hey, @cosmic plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hot dragon]

its didnt automatically update the server size

[west osprey]

!ticket

[marble mantle]

Hey, @cosmic plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[balmy cypress]

it auto expands, we cannot manually open it up

[hot dragon]

@sleek drum

[undone shoal]

!ticket

[marble mantle]

Hey, @undone shoal

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[proven granite]

Yo

My vip not working help me pleas

[hot dragon]

luke its not expanding

[balmy cypress]

give it time

[hot dragon]

bro its been doing this for weeks

[polar flume]

!vipissue

[marble mantle]

Hey, @polar flume

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[hot dragon]

it never used to do this

[keen relic]

us main is not wiping?

nvm im troo ltea

[balmy cypress]

just wait, it will open up more soon

[keen relic]

507 que

[hot dragon]

alright @balmy cypress

[dry thunder]

i bought US small vip but im still in queue i relaunced my game

[balmy cypress]

#payment-support

[keen relic]

Whaty is the limit of users that can you on us main please can you see that./

[dry thunder]

nvm its working thx

took a bit

[gentle oxide]

76561199570794638

[modern frigate]

I need to transfer my vip from us long to us medium please

76561198045815748

[gentle oxide]

I'm getting kicked out of the server because of cheats. unbante please

76561199570794638

[balmy cypress]

you are banned by rust

not us

[balmy cypress]

#payment-support as long as you've not used it

[onyx basin]

why is my downloading world going EXTREMELY slow? loading into us med rn

[balmy cypress]

here

[modern frigate]

i have not used it

i put it in a ticket in payment support rn

[balmy cypress]

@onyx basin

[sand garnet]

@onyx basin get a better pc

[onyx basin]

what do i do with thqat

[gentle oxide]

I don't have a lock

[onyx basin]

@balmy cypress

[balmy cypress]

put it in your maps file

find it under the rust folder

then reconnect

well firstly of course leave the server while you do it

[slim fulcrum]

hey luke, are we adding more US med VIP slots?

[onyx basin]

ty

[cosmic plover]

@balmy cypressi made a ticket with a clear evidence of cheating i hope u guys ban him fast

[wind void]

I paid for VIP but it isnt working and im in que

what do I do

[gentle oxide]

does not go only to Rostory 2 x

I just can’t go to the Rostory

[balmy cypress]

#payment-support

[balmy cypress]

admin will look soon

[balmy cypress]

?appeal

[marble mantle]

Hey, @gentle oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[onyx basin]

@balmy cypress having steam auth timeoutes now what to do?

[balmy cypress]

Maybe a time machine

[balmy cypress]

Give it some time

[onyx basin]

can you refund my vip?

[balmy cypress]

#payment-support

[rich haven]

I submitted a request to be unbanned a long time ago, but I never heard an answer. My account is not banned, which proves that I play without cheats... Give me an answer

[onyx basin]

why does that bullshit only happen on your servers? steam auth trash

[long flint]

why the fuck do you not make it 750 pop limit on wipe day so the queue isnt 800 people long

[pulsar flame]

if you submitted a request to be unbanned and didnt get an answer try putting up another request, if that doesnt work dm one of the admins!

again not staff thats just how id do it

[balmy cypress]

steam server gets overloaded by the amount of players connecting

[pulsar flame]

automated

[balmy cypress]

suffering from too many players @onyx basin

[pulsar flame]

staff cant change it

[long flint]

they set it up

[pulsar flame]

no they didnt

[onyx basin]

wrote a ticket for a refund, review it

[balmy cypress]

So the server doesn't lag, many reasons but that being a big one. Slots open up automatically as to not just flood the server and cause issues

[balmy cypress]

brother

have some patience

[onyx basin]

nope

[pulsar flame]

all of the staff you see online dont have access to change the pop limit

[rich haven]

How can I find my old message?

[polar flume]

Cengiz

[balmy cypress]

You will be waiting just as long as anyone else

[onyx basin]

not if im trying to play a fresh wipe and i will be an hour late no point of playing

[balmy cypress]

if not longer now 😛

[polar flume]

kanka ne ayrıcalık beklıyorsun

280 kısı tıcket acıyor

ne beklıyorsun ki

[onyx basin]

amk banane para ödedim nak icin

[pulsar flame]

i wouldnt know, but if you cant make another ticket try to dm one of the staff, although you would get an answer fast i dont recommend that to everyone

[plucky raft]

are you able to transfer vip from one of their servers to another one?

[pulsar flame]

i dont think so

i think its a one time purchase per server

[polar flume]

sorun ne ki kanka

[onyx basin]

her wipe ayn bok

[unique tusk]

When will stocks be replenished for US Medium?

[onyx basin]

steam auth

[polar flume]

bılgısayarını yenıden baslat amk

[onyx basin]

dont buy you cant join either way due to server issues

[polar flume]

bu kadar zor degıl

[unique tusk]

beni sıraya alıyor kankam

vip alamıyorum stok olmadığı için

[pulsar flame]

it will be fixed i bet the dev's are already on that as we speak

[valid zealot]

@balmy cypress can you take a quick look?

[gentle oxide]

@balmy cypress you can see my statement

[balmy cypress]

?appeal

[marble mantle]

Hey, @valid zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[unique tusk]

@balmy cypress

[balmy cypress]

Unable to say

[valid zealot]

can not go to the website

[balmy cypress]

probably won't be any more tonight

[pulsar flame]

#vip-stock-alerts

[ornate lintel]

@balmy cypress How long does it take to open slots to buy the VIP?

[balmy cypress]

#support message if you mean US Medium

[ornate lintel]

yes

[sage wave]

https://steamcommunity.com/profiles/76561199468171865/ please could i get unbanned i dont cheat im just trying to have fun on your server please can you fix this problem thank you

[balmy cypress]

?appeal

[marble mantle]

Hey, @sage wave

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gentle oxide]

@balmy cypress you can see my statement?

[pulsar flame]

you would think they would check the website for the ban appeal..

[gentle oxide]

@balmy cypressyou can see my ban appeal?

[valid zealot]

@balmy cypress i DM you steamid

[balmy cypress]

an admin will soon

[onyx basin]

fix us medium giga lag

[pulsar flame]

pretty sure devs are on that

any issue with a server they fix its not like they ignore it

[verbal sigil]

im legit only one ping lagging this abd in my team

any tip how to fix

like its bad

[balmy cypress]

#network-support-old

[pulsar flame]

better wifi

yw

[verbal sigil]

i got 550 up n down

[pulsar flame]

explain a little better wym

[verbal sigil]

upload download

dont suggest better if u dont know what internet is

[pulsar flame]

mate im on the internet rn

usually people give more info than 550 up down

[pulsar flame]

#vip-stock-alerts us medium replenished rn if u check

[tall hill]

i have bought us medium vip and still putting me in que

[pine stirrup]

server eu meduim biweekly is global wiped or no?

[pulsar flame]

idk what to tell ya mate

[wispy loom]

Please create a ticket in #payment-support and someone from the payment team will get back to you as soon as possible

[pulsar flame]

w support fr

[still solstice]

HELLO ADMIN INEED VIP FOR EU Medium PLZ

❤️ >

[pulsar flame]

#vip-stock-alerts

[blissful herald]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[smoky cape]

!vip You can buy it for yourself😊

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[pulsar flame]

for any of the staff to answer, once your staff do you bypass the chat 30 second time?

[pine stirrup]

server eu meduim biweekly is global wiped or no?

[smoky cape]

No

Global wipe for medium is next wipe

[static stag]

/payment

#payment-support

[lilac saffron]

hello can someone help me

[smoky cape]

What's up

[lilac saffron]

could you help my friend @static stag

[smoky cape]

What does he need

[lilac saffron]

does not know what he is doing

he bought the server queue skip and he needs to change it

[smoky cape]

Tell him he could do that by making a ticket in #payment-support

[lilac saffron]

thanks cow he done it

[ripe nova]

can you guys open some slots in the us medium server its a 300 que been waiting for 1.5 hours and the passes are sold out

[desert zealot]

i need help

[flint grail]

steam auth time out keeps happening to me when I try to join us long

[echo condor]

support plz

[desert zealot]

support plzzz

[uneven bobcat]

got kicked from eu small and now i cant connect?

[ripe nova]

support plz

[desert zealot]

got kicked inside ginger house for flyhack violation and now i have to wait 300 people in queue

Please help me in this case

I was expecting to play the server for 1 hour and now i got kicked fow no reason

[near halo]

admin incompetent pig

[ocean thistle]

Please do not impersonate staff. Only warning @near halo .

[deft vessel]

@ocean thistle warning

shat ap

amdin i need help

᲼᲼ — Today at 11:27 PM
admin incompetent pig

Hai — Today at 11:29 PM
Please do not impersonate staff. Only warning @᲼᲼ .

[ocean thistle]

@deft vessel If you do not need support please move to #general .

[deft vessel]

i need

[ocean thistle]

I am sorry that happened, however you must wait in the queue again.

[deft vessel]

could i get help

[ocean thistle]

What do you need help with, sir?

[deft vessel]

i dont need your incompetent pig help, i need normal admin help

[ocean thistle]

#rules .

[deft vessel]

@near halo

[desert zealot]

300 people for no reason

[deft vessel]

oh sorry, i will read the rules

[desert zealot]

really?

[ocean thistle]

Yes really. I am sorry

[desert zealot]

That´s ok. I wait 2 hours trying to not buy an vip for the server and it does not matter

[ripe nova]

vip is sold out

[alpine temple]

Just got a question regarding the modded servers with recycler on oil

Was wondering how to get into the room itself

putting in a fuse and pressing the button seems to be not working and i cant follow a cable or anything from the fusebox

[echo condor]

I was on the christmas cave and got kicked by "Flyhack". Now iam waiting 300ppl to re-enter. If i enter again will it kick me? I just dont want to spend my life on a que simulator.

[woeful cedar]

@vital folio

[sterile grove]

my speed boat keeps kicking me out

[smoky cape]

!ticket

[marble mantle]

Hey, @sterile grove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fiery isle]

chek my payment request plssssssss

😉

[pulsar flame]

someone will be with your request soon please be patient

[fiery isle]

i wanna play so much 😭

[pulsar flame]

understandable

[fiery isle]

haha

i just retard buy for us mondays, when wanna buy for main

[woeful cedar]

I make a ticket in the website

[fiery badger]

how long should i expect a response from support on website, i got ban evasion banned for no reason

[smoky cape]

Standard response time for an appeal is 1-3 buisness days

[vagrant flare]

@raven bison @toxic shard @ionic mortar @raven mist @naive kindle can an admin tell me about my ban what was I Banned for on this other account

[fiery isle]

YO pls answer for a request

holy

[dusk eagle]

how do i open a ticket about a hacker?

[smoky cape]

!ticket

[marble mantle]

Hey, @dusk eagle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[fiery isle]

omfg

[smoky cape]

There aren't alot of people in the payment support department so please just be patient

I understand you want to play but there's nothing you can do other than wait

[fiery isle]

like yuou tell me that you dont have a lot of reqwuests

[winged quartz]

any reason me and a few others keep getting disconnected every 10 minutes or so from the eu small server?

[fiery isle]

i mean mb its mean that i dont need to wait mroe then fucking hour

like

[vagrant flare]

@thin plover can an admin tell me about my ban what was I Banned for on this other account

[smoky cape]

What does the disconnect message say

[solid cosmos]

hey, i bought vip 2 times bymistake in rustoria eu main

what can i do?

[fiery isle]

i buy it only cause your servber are dogsahit and i got dced only from rustoreia servers

[smoky cape]

Jenx has already told you. He has banned you and he doesn't need to give information as to why you were banned

Please find another server to play and have a good day/night

[smoky cape]

#payment-support Could help you with that

[solid cosmos]

thanks gn

[dusk eagle]

mate i need someone to ban this kid now hes litterally just hard cheating rn

this cant wait a day to 3 days for an answer cuz

[vagrant flare]

cow who is talking to you if the ban has no reason behind it he does need to give me more information, please stop responding to my messages I am not talking to you I know that you got pressed and muted me cuz ur feelings got hurt

[smoky cape]

!report Make a ticket and an admin will look into it as soon as possible

[marble mantle]

Hey, @dusk eagle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dusk eagle]

i already made one cow but this guy is hard fucking cheating rn man tf

[smoky cape]

I am not the one who muted you

[vagrant flare]

sure

[winged quartz]

Rust connection attempt failed

[dusk eagle]

we are loosing progress right now as we speak only cause hes just headshotting everyone

[smoky cape]

Try restarting your game

If that doesn't work try

[formal grail]

I got unfair ban !appeal

[smoky cape]

?gamefiles

[marble mantle]

Hey, @smoky cape

To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4

[dusk eagle]

triples left right and center

[formal grail]

<@&274971100184576010> check payment support

[vagrant flare]

<@&274971100184576010> can an admin tell me about my ban what was I Banned for on this other account

[toxic shard]

You are banned for cheating, nothing else will be provided

[noble terrace]

You already got an answer from Jenx

[smoky cape]

No need to ping admin role just be patient

[formal grail]

sorry sir

[vagrant flare]

what for though like I did not hack on nothing like what

[dusk eagle]

@toxic shard can you please look into the tickets with an ingame of KLS. Anonymous

its about a cheater ingame rn

[vagrant flare]

what hacking did I do

[winged quartz]

got another that was EAC: corrupt or invalid backend message

[toxic shard]

I can't

[smoky cape]

#announcements message

[toxic shard]

#support message

[vagrant flare]

what kind of cheating

[toxic shard]

#support message

[vagrant flare]

what hack did I use aimbot, farm cheat what Im confused

[toxic shard]

#support message

[noble terrace]

You're not going to get more info

We don't provide evidence to players in any capacity

You're banned for cheating

Play somewhere else

[dusk eagle]

@noble terrace can u look at ingame tickets about a cheater?

[vagrant flare]

how i am suppose to resolve me not getting banned on a different sev if I don't know the hack

[dusk eagle]

wtf is a hack gonna tell you lol

[toxic shard]

You won't be able to appeal it again, there is nothing to solve

[noble terrace]

We all look at tickets, just be patient please

You'll get a response when your ticket is done being investigated

[vagrant flare]

are you guys retarded what cheat was used Its not rocket science if you ban me for cheating atleast tell me what, If a cop pulls me over he can't shoot me and just tell his boss I want to shoot him

[noble terrace]

No

We aren't going to tell you lol

We aren't the police

[dusk eagle]

shi hope u destroy his base cuz the loot hes got from us is just crazy 🤦‍♂️

[noble terrace]

Find somewhere else to play

[vagrant flare]

these sevs are not good I just want to not get banned on acc good sevs for bs call outs

[toxic shard]

Why would you compare a public servant and your ban from a privately owned entity ?

[noble terrace]

Good luck

If you don't cheat you won't get banned

[vagrant flare]

yep thanks makes sense

I hope you guys enjoy not getting payed for wasting your time

[toxic shard]

Yes

[noble terrace]

@fiery isle there are limited admins who can help you, please be patient

[burnt gulch]

Why do you keep banning me?

[noble terrace]

?steamid

[marble mantle]

Hey, @burnt gulch

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[smoky cape]

^^^

[burnt gulch]

still needed?

I can play on the server?

[near halo]

i was game banned 250 days ago am i able to play on rustoria servers now?

[pulsar flame]

how long was your ban time for?

and what for

[near halo]

was my first ban so idk my steam name is Certifiedmean74

[dusk eagle]

lol lost the base to the same cheater

admins did a good job had almost a full hour to ban him, a hard cheater thats litterally just tripling people, some lazy admins

[pulsar flame]

sense im not staff i cannot exactly tell you how long your ban will be

but lets say you were cheating im pretty sure perm ban

i think idk again not staff

[long flint]

this server is not fucking playable

why is this taking 3 hours

unacceptable

[burnt gulch]

Why do you keep banning me?

and i dont use cheats,why do you keep banning me???

[long flint]

thats what evrry cheater says

[hollow ether]

Hello, I came in today and found a ban, today I see the same problem as I see in the chat, not only me, please help, steam id 76561198003497185

[hollow ether]

steam id 64

[lyric basalt]

Hello you will need to appeal here : https://bans.rustoria.co/

[hollow ether]

They haven’t answered me for 12 hours, my base will soon collapse

[lyric basalt]

It can take 1-3 business days

[hollow ether]

how can it be faster?

[burnt gulch]

you help me?

[hardy blaze]

Mine has been longer pretty sure

And no response

[near halo]

how can i reportt a cheater

ik about f7 but how can i in discord

[smoky cape]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wintry needle]

sea main laggy

[midnight cloud]

Do you guys not have an overpriced NA server package?

I'm trying to play US medium but VIP is sold out

[scarlet berry]

what makes a kill a competitive kill?

[sturdy vessel]

Can you please check SAMZY for cheats? I suspect him of software

[long flint]

kelpy u suck

[rigid niche]

I can't seem to connect to any of the Rustoria servers

other servers connect fine

restarted game

I had been playing for a while on a Rustoria US Mondays. It kicked me and now I can't connect. I wasn't cheating or anything. weird.

[topaz yoke]

yea i got the same currently

are you na

[rigid niche]

Yes sir Philadelphia area

[topaz yoke]

yea could be region is what im guessing

idk why but our area could be down

[rigid niche]

Yep i tried VPN to Netherlands and connected immediately

but i don't want to play like this 😅

network/server admin pls fix

[raven mist]

#network-support-old please

So our network engineers can look into it

[distant turtle]

can you help me

[copper socket]

SEA main down?

[rigid niche]

network-5358

[robust solar]

i just got kicked after i waited in a 3hr que

US medium

[long flint]

sounds abt right

me too

bum ass server

[near tide]

Hello when I log in to the server Rustoria - EU Mian Show me a message , Disconnected : Hacking
Although I have never used anything cheating on my device in all games, what is the reason?

[rigid niche]

@topaz yoke i got back in fine after i shut off the VPN

must have fixed itself idk

or someone fixed it fast

[raven mist]

Theyr working on it afaik

[left nymph]

add more vip for medium

[long flint]

@near halo its sold out dummy

[left nymph]

pls

[long flint]

we need it blu berry

[raven mist]

#payment-support

[left nymph]

i was in 30 player que and my shit internet died

and now it is 206

[long flint]

mine is stuck at 154

[left nymph]

que

[long flint]

shenzzy why is the que so slow

raise the pop limit

[near tide]

@raven mist
Is this a valid ban or an error on the part of the servers? Can you please advise?

[long flint]

this mod is terrible

do your job pal

[simple fossil]

I can’t connect to the rust + application, it says that access is denied. What could be the problem?

[raven mist]

!appeal

[marble mantle]

Hey, @near tide

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[raven mist]

Theres always a hard cap

[long flint]

horrible

[rose prawn]

i am still banned

even though the time is done

[rose prawn]

i need help

[marble mantle]

Hey, @rose prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rose prawn]

i dont need to appeal bro i done my time

<@&274971100184576010>

[raven mist]

Stop spamconnecting and try again in 10 mins

[rose prawn]

i have waited the 7 days

[wild vector]

coming from a dude that works 7 days a week thought rustoria was cool but now not so much allied w dudes next door so I didnt die because dude was door camping and I get banned for allegedly playing w hackers lol 4 kills 25 deaths less than 8hrs played

[rose prawn]

i have served my time

[raven mist]

Give it some time to sync

[wild vector]

wow

[rose prawn]

HOW LONG IM ADDICTED TO MY FAVORITE SERVER

[raven mist]

Like i said lol

Stop spamconnecting and try again in 10 mins

[wild vector]

i cant believe people pay money and get crap service

[rose prawn]

JUST MANUALLY REMOVE IT?

[raven mist]

It is removed. Needs time to sync

[distant turtle]

keep his annoying ass banned Xd

[raven mist]

👀

[rose prawn]

yes keep me ban for a false ban

[near halo]

[raven mist]

Can extend it if you want

[distant turtle]

toxic man

extend it

[wild vector]

id love to see the clip where i was playing w a hacker lol also a false ban

[raven mist]

^

U just said u allied with them?

[wild vector]

yeah joined there team bc a dude with the in game name louse a$$hole kept door camping everyone and i did it so they didnt kill me

if dudes were hacking then how was he killing them lmao

nope only met them as dude next door

to me at this point rustoria is a joke taht just takes yalls money

[upbeat ridge]

rustoria is awesome server

[wild vector]

it is but they should have better mod support for what they make

[near tide]

@raven mist My friend, I got banned on all your servers because... Hacking I am ready to upload the file of my device to Rust Company to ensure that I have not used any cheating program on my device at all

[raven mist]

?

U got banned for allying with a team that had a cheater

Which clearly states in our rules

[raven mist]

!steamid

[marble mantle]

Hey, @near tide

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[wild vector]

you act like i knew and i wanna see the clip cause its clearly a bs ban

[raven mist]

What clip? Please read our rules again

Did u appeal your ban?

[wild vector]

in the ticket to report cheaters you need clips lmao ive come across hackers before flying

[near tide]

@raven mist 76561198978512929

[wild vector]

i did no response

[raven mist]

???

[raven mist]

Appeals take 1-3 business days

[wild vector]

why how mnay get false banned lmao

[near tide]

I was playing on the server just to build a farm. I don't have many fights. Where is piracy in the matter now?

[raven mist]

None got false banned

[raven mist]

Taking a look

[wild vector]

you can check my base if its not decayed lol clearly not a hackers base

[raven mist]

Doesnt matter how your base looks like..

[raven mist]

You’re able to join again

[near tide]

thank you sir

[wild vector]

the point of the matter is i shouldnt be banned for not knowing and i highly doubt dude was hacking because i senn everyone on that team die and on top of that sounds like no creditable evidence so again why am i banned

[rose prawn]

i have waited 13 mintues since you told me to wait i am still getting the same errror maybe something has gone wrong please check this out i love rustoria servers!

[raven mist]

!steamid

[marble mantle]

Hey, @rose prawn

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rose prawn]

76561198975187350

[wild vector]

just wanted to play on christmas break lol looks like rusticated it is since false ban

[raven mist]

Probably heavily delayed as you are completely unbanned on our systems

[low pike]

Hi @raven mist can you look in private pls ?

[raven mist]

Try to wait a little while before connecting again

[raven mist]

I see and im afraid we cannot help you with that as you are on an official server

[rose prawn]

i will wait anmother 10mins

[raven mist]

[low pike]

oh 😦 fuck

[frozen sonnet]

YOO MY GAME CARSED AND NOW IM IN QUE AGAIN CAN YALL MEKE ME BE ABLE TO SKIP IT?

[smoky cape]

No

You'll just have to wait it out

[frozen sonnet]

LAME ASF

[wild vector]

@raven mist can i see the the evidence of my ban please and thanks

[thin plover]

We dont provide evidence

[wild vector]

then what was i banned by word of mouth lmao

[low pike]

but not only a bow? to get cloth it was may last loot

[near halo]

Unfortunately no

[low pike]

😦

[steady thicket]

[thin plover]

No lol, we have it, we just dont provide it for good reasons

[wild vector]

you dont have it then bc if you did youd pm me with it so false ban tahnsk for making it clear

benn over 10 for me lol

[rose prawn]

just wanted to let you know i am in the server thank you for the assitance!