#support

1 messages · Page 380 of 1

modest mason
#

Marc

steady plume
#

huuuuhhhhh

toxic shard
#

looks like you never appealed, you therefore can appeal

steady plume
#

odd

ripe slate
#

marc i got banned for accosiation but i never knew he was hacking. my steam id is 76561199345724540. cheers

toxic shard
marble mantleBOT
#

Hey, @ripe slate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ripe slate
#

i have...

toxic shard
#

then wait for a response

toxic shard
# steady plume odd

not really, it would be odd for a community to respond, personnaly I don't know any who does

ripe slate
#

ThumbsUporia, although how come you just unbanned such

steady plume
#

mk well i shall make an appeal thank you marc

modest mason
#

Mars means they will unban me?

oak ivy
#

Crazy how I am not aware of this

#

what time we pulling up

toxic shard
#

As far as i'm aware this is not a service we provide

modest mason
nocturne canyon
#

dude no way!

modest mason
#

@toxic shard

near halo
#

Developers, I want to file a complaint. I want to file a complaint against the. co administrator who handles people without providing evidence,

toxic shard
#

we never provide evidence

near halo
#

Without providing evidence, I didn't cheat and I only have this account. Why do you say I'm evading the ban,

#

The person who brought me into the core is a passerby I don't know. He scolded the administrator and then dealt with me? May I ask why I am evading the ban!

rose nacelle
#

Dear administrator, us long has an ID: [PRC] 安德 has been flashing the screen continuously

#

Is there an administrator who can stop it

near halo
#

Wishing your. co server continued improvement,

#

Ban people casually, the management personnel are too loose, the management system is not strict, and the server will become better and better

toxic shard
marble mantleBOT
#

Hey, @rose nacelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

maiden thistle
#

hi, i was in a candy house, and walking there, i fell in void or something like that and died, and i was teleported to somewhere in sea, what someone help me ?

#

i marked the placed ive been teleported

polar flume
cloud inlet
#

hello, i need help getting unbanned

#

can i get ticket for a appeal or speak to anyone ?

ripe slate
marble mantleBOT
#

Hey, @cloud inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ashen wedge
#

Where to appeal game banned alt?

shy remnant
ashen wedge
shy remnant
#

If it’s a ban on Rustoria servers then:

marble mantleBOT
#

Hey, @ashen wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ashen wedge
#

You are NOT allowed on our Vanilla servers if your situation is one or more of the following:

  • You have a gameban on another account within the last 180 days
#

This is stated in your website

deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 5

thin plover
ashen wedge
#

do i have to appeal or can i just play?

thin plover
#

Whats your steam ID?

ashen wedge
thin plover
ashen wedge
thin plover
#

Can we have your old account as well

ashen wedge
raven mist
#

Should be good to join @ashen wedge

limber ridge
#

hey guys 2x vanilla today EU today wipe?

ashen wedge
cloud inlet
#

guys did my apeal go through ?

undone bronze
#

Hey, I have been banned for hacking in rustoria. EU medium and it is because I was using my phone hot-spot and I have tried to clarify in the appeal but I haven't seen a response. I'm hoping someone could help.

spark kettle
#

hello, where to send drawings for the competition?

near halo
undone bronze
#

I have been unbanned and I have played today for a couple of hours and then when I logged back on I got banned again. I have no clue why

#

I have been trying to get back on rustoria servers ever since I got banned but I have no idea why it keeps on happening

near halo
undone bronze
#

It says hacking

scarlet shell
#

where can i see map for rustoria us mondays

near halo
undone bronze
#

No i have, and got unbanned, then I just got banned again

polar flume
marble mantleBOT
#

Hey, @polar flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
polar flume
undone bronze
#

Okay, is it possible to get unbanned before next wipe starts or is that unlikely?

near halo
#

A ticket can be respond with 1 to 3 business days

undone bronze
#

Damn, well thank you for your swift responses. I'll try and see what happens. Much appreciated.

near halo
narrow lagoon
#

Will bp be deleted in the wipe that will be held on Thursday?

polar flume
narrow lagoon
#

silinmeler aylıkmı

chrome marten
#

WANT TO KNOW IF YOU CAN so i can get the demo so i can make vids ?

grand marten
#

1100 queue on eu mondays lol

toxic shard
#

december ...

wet bramble
#

um main down?

chrome marten
#

yes

wet bramble
#

us

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darn why

chrome marten
#

restart

blissful herald
wet bramble
#

ah

chrome marten
lapis folio
#

is us long down i cant connect

wet bramble
#

was just sealing a decayed base i found off spawn

blissful herald
chrome marten
#

ok

torn heart
chrome marten
#

ty

toxic tapir
#

/ticket

marble mantleBOT
#

Hey, @toxic tapir

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic tapir
#

/ticket game the hacking error kicks in from the server when logging in

marble mantleBOT
#

Hey, @toxic tapir

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

stiff folio
#

wtf

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i don't even play on this server

image.png
#

i played wipe yesterday, and now i can't join because i got banned for hacking, i don't even hack

toxic tapir
stiff folio
toxic tapir
#

yes

stiff folio
#

Wtff man, i was trying to start playing on 2x vanilla eu, and it just kicks me for "hacking"

#

Any admins that could look in to it right now?

toxic tapir
#

what to do?

stiff folio
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Idk wrote an appeal, but i think it takes a long time to be reviewed, so annoying maaaan

toxic tapir
#

I have such a complete problem I don't know what to do

brave solstice
#

how to get yellow nick i have vip

raven mist
toxic tapir
#

pls'

smoky silo
#

I bought vip for the wrong Server can I change it up?

blissful herald
toxic tapir
neat pumice
#

Devs are aware

near halo
toxic tapir
near halo
# toxic tapir no

You skip queues with VIP, with you don't have, need to wait like the others

crimson hemlock
#

We are experiencing a lot of lag and eac errors on the server. Will there be a solution? server eu long

#

@torn bronze

brave solstice
neat pumice
brave solstice
#

aa

vital rose
#

/queueskip

knotty salmon
#

Hey, i've got a complicated support ticket right now and I don't know if being in a vc would help to explain the situation?

near halo
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

lunar abyss
#

One message removed from a suspended account.

#

One message removed from a suspended account.

#

One message removed from a suspended account.

shy remnant
marble mantleBOT
#

Hey, @lunar abyss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mint bronze
#

any reason why the christmas present hunt isnt on?

shy remnant
mint bronze
#

5x trio us it hasnt been on at all, the gingerbread house is on

#

but no present event

shy remnant
#

Mh, strange. Let me escalate this, because on Vanilla server it's on tho

mint bronze
#

ok yeah its the US TRIO 5x

#

this happened with the halloween event as well

shy remnant
#

Alright. Also please, make a ticket to report the issue @mint bronze

#

!ticket @mint bronze

marble mantleBOT
#

Hey, @mint bronze

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

mint bronze
#

ok donr

near halo
#

is it possible to appeal again? I got banned 4 months ago and wanted to try to appeal the ban

silent moon
#

i got associaion banned from complete bs

toxic shard
marble mantleBOT
#

Hey, @silent moon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic shard
silent moon
#

how long do association bans last

near halo
toxic shard
#

USUALY 7 days

toxic shard
valid rampart
#

is there fking admins on svs? cuz everyone has ginger bread houses in their base and we cant build or place boxes and u had THE SAME BOAT GLITCH GETTING KICKED AND DAMAGE FOR 5 months u gonna do smth abt it?

tawdry pulsar
valid rampart
#

no its only rustoria

toxic shard
#

The gingerbread you have to do the monuments, the boad issue has to be reported with f7

near halo
valid rampart
#

mate i had this glitch on toria always and on every single other server its not existent check it up maybe

tawdry pulsar
near halo
toxic shard
#

why are you ban for ? (reason dislayed when you connect)

near halo
#

hacking

toxic shard
#

have you appealed already ?

near halo
#

I have not been banned anywhere except for rastoria for cheats

near halo
near halo
ebon aurora
#

mateo v ?

near halo
ebon aurora
#

who is this ??

torn heart
near halo
toxic shard
#

i'm affraid if you appealed already there is not much we can do for you

valid rampart
#

so my support was unlucky?

ebon aurora
#

so why I was banned ??? from rustoria ???

#

wtf ?????????

near halo
ebon aurora
#

you should not cheat you ....

#

:)))))))))))))))))))))))))))))))))))))))))))

#

any admins in here ???

ionic mortar
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What does the ban msg say

ebon aurora
#

get this mateov

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said to come to discord

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i am here

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so what is the isue ??

ionic mortar
marble mantleBOT
bleak wren
#

Hi, where i can find EU Mondays VIP Rustoria?

ebon aurora
#

76561198009649230

bleak wren
#

i want to pay a VIP

shy remnant
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

bleak wren
#

ty so much

ebon aurora
#

i just posted my steam id

#

so ??

glass wyvern
#

vip

#

/vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

ionic mortar
#

Don’t have access to my computer atm so you will have to wait

ebon aurora
#

k

odd swan
#

[EU] Rustoria.co 18/12 - 2x Vanilla / i want to get vip for this server , which one is it ? at store i cant understand

near halo
thin plover
#

If your appeal was denied, it was the final decision

near halo
#

is the map for us mondays out

smoky cape
marble mantleBOT
#

Hey, @near halo

To vote for a map, follow the instructions below:

  • Head over to https://rustoria.co/maps and sign in with Steam
  • You have 6 different map options to choose from per server
  • Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

  • All our official servers (Main, Mondays, Medium, Long & Small)
  • 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

near halo
#

and it's a hurtful

#

кхм кхм

ebon aurora
#

mateov text me when you can

#

i have to go

lofty meteor
#

Hello

#

I need support

wooden sand
valid rampart
#

FUCKING EXACTLY

shy remnant
marble mantleBOT
#

Hey, @wooden sand

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

valid rampart
#

AND THEY SAY FC WHEN ITS LITTERY JUST TORIA FOR 6 MONTHS SAME FUCKING SHIT EXCUSE

shy remnant
shy remnant
valid rampart
#

its the fact u cant get to rig or leave rig

#

u dumb fuck

lofty meteor
#

hey so it says i get disconnected for hacking even though im not hacking @shy remnant

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Like i fully load into the server and get in then like a minute later it disconnects me

shy remnant
valid rampart
#

bruda do u not understand its not fc

#

its only rustoria for past 6 months

shy remnant
marble mantleBOT
#

Hey, @lofty meteor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
valid rampart
#

i think 2000 people made one nothing happend atleast half my team did they say its facepunch

raven mist
valid rampart
#

thank you

raven mist
raven mist
inner zenith
#

I need help im getting diconnected because im Playing with a hacker but my friend didnt told me that hes cheating until now. So i ask me what did i did?

tawdry pulsar
marble mantleBOT
#

Hey, @inner zenith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

weak lichen
#

The new Rustoria US Low Pop Server hard crashed and has not started back up.

#

This server was the former hardcore much

blissful herald
raven mist
weak lichen
#

Okay thank you

#

Sorry for the trouble.

hollow mirage
#

hello guys when do us low pop will be turned on? and if i got kicked in the outpost with my stuff? will they be when i come back?

shy remnant
#

For your stuff, I am afraid I can't answer that as I am not sure about it

hollow mirage
#

its almost 1500scraps and more other valuable stuff

#

server had to write us a warning like 5min before turning off

raven mist
#

Was an emergency maintenance afaik

hollow mirage
static quest
#

What time does eu medium wipe tmr

sleek drum
#

you can find wipe times and server info ther

shy remnant
#

!appeal @topaz dome

marble mantleBOT
#

Hey, @topaz dome

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

slate fog
#

Hey how can i report people under the age of 13 playing the game?

proven stirrup
#

Is lowpop us down?

misty scroll
proven stirrup
lusty jasper
proven stirrup
#

If I don’t get my fix before work I’m pulling my steering wheel into oncoming traffic

slate fog
lusty jasper
#

such stuff happens everyday and you cant really get them banned even if they are underage, rustoria probably would ignore such ticket, steam doesnt care and so does facepunch

slate fog
#

Meh

silent moon
#

does getting association banned on main make me banned on everything

polar flume
#

on rustoria servers

silent moon
#

idek why my appeal was denied

#

i was in the dudes team for 30 seconds and got banned

proven stirrup
#

Happened to me on dayz. It’s hard for admins to tell or let alone trust whether or not you knew the person you were playing with was cheating.

silent moon
#

worst thig is im the one who reported him PepeSleepZzZ

proven stirrup
#

Oh shit

#

Yeah that’s tough actually

silent moon
#

yeah it just took 3 hours for him to get banned

crisp cave
#

any update on us lowpop?

proven stirrup
#

Not yet dawg I’m waiting too

raven mist
#

Will ask for an update

crisp cave
viral condor
#

ive been stuck at 61.1% downloading world for us monday

#

for the past 15 minutes

#

if i cancel ill be stuck in 10000 queue

polar brook
#

thanks for the constant crashes from the server (eu long)

viral condor
#

any fix for the downloading world bug?

raven mist
viral condor
#

a lot of people are having the same issue

weak lichen
#

Any eta for the US Low Pop?

shy remnant
viral condor
#

thanks

shy remnant
main fable
#

Until what date are discounts on DLC valid?

viral condor
#

im stuck at 61.1%

shy remnant
marble mantleBOT
viral condor
#

verified

#

but if i close game and reopen, ima be in a huge queue

#

im solo so no point in playing if ima wait hours to get in

shy remnant
#

Ur not VIP on the Monday ?

viral condor
#

nah

#

for us long

shy remnant
marble mantleBOT
viral condor
#

76561198330550053

#

got offlined 3 times on us long so i gave up on that server lol

shy remnant
#

You can reconnect

#

Bought you a VIP for 5 days, enjoy

viral condor
#

😘

#

thank you bbg

#

glory to rustoria

#

only servers i play on fr

polar flume
#

respect

polar brook
#

Is the eu long server definitely about to be restarted?

surreal trellis
#

fr

surreal trellis
shy remnant
viral condor
#

yes sir

hollow mirage
#

us low pop just started and again crashed

idle fossil
#

how di i fix this

shy remnant
marble mantleBOT
hollow mirage
#

all the stuff gone, admin can u check what i had in my inventor and give it baCK

#

most important scraps

shy remnant
#

Sorry but we can not do that, unfortunately.

blissful herald
#

@blazing herald ti zdes?

velvet dragon
#

With who i can talk about me ban?

shy remnant
marble mantleBOT
#

Hey, @velvet dragon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

jagged obsidian
#

Hello everyone, how do I find out why I was banned in the game? And how to fix it? An error may have occurred

lofty scarab
#

Hello everyone ,
I was banned from the site, I don't remember why maybe I was angry and wrote something, please forgive me

vernal grove
#

hey... any chance me and a mate could get our VIP Swapped from US 3x server to EU 3x Server... the US Server is dead af.. 3 people an hour after wipe.....

#

feel free to message me directly for details

eternal solar
vernal grove
#

not a payment issue... we just wanna move it

eternal solar
#

Any thing involving payment goes there.

eternal solar
marble mantleBOT
#

Hey, @jagged obsidian

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow mirage
#

whats againnnn?

#

low pop us

weak lichen
#

US Low POP crashed again.

jagged obsidian
obsidian quest
#

I just got banned for hacking?

weak lichen
#

Shouldn't have hacked my boy.

obsidian quest
#

lol

quick wadi
#

Hello, how long do I get banned from playing with a cheater

jagged obsidian
#

<@&274971100184576010>

obsidian quest
#

im not my boy?

#

!appeal

marble mantleBOT
#

Hey, @obsidian quest

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar flume
crisp temple
#

my vip doesnt work

image.png image.png
obsidian quest
#

why dont staff ss anymore?

#

before just banning?

quick wadi
obsidian quest
#

making me having to appeal

eternal solar
polar flume
obsidian quest
#

how often are appeals checked @eternal solar hollows are terrible

eternal solar
obsidian quest
#

bruh

#

so yalls are ass too but hollows better

crisp temple
#

where i can find TransactionID after buying vip?

obsidian quest
#

my stats arent even good. I think I just got ac banned rather manual @eternal solar can you verify?

#

either way... Im not cheating lmao

crisp temple
obsidian quest
#

@eternal solar do you handle ban appeals or something?

#

or is that admin {

eternal solar
eternal solar
obsidian quest
#

So i cant even play rust? Im just gonna get ban evaded if I join another server until my appeal is accepted? Kinda bogus?

real gorge
#

Hiya! I have my accounts linked and it was working earlier today so i was getting 7 points, but i seem to only be getting 1 now. Is this a bug or is there a fix PeepoThink2

obsidian quest
#

76561199237053525

eternal solar
hollow mirage
#

okay i am tired

#

why us low pop geting crashed every 5min?

#

i never seen before this in any different server

near halo
proven stirrup
hollow mirage
#

let me just close the doors and go sleep

dusk drum
#

good afternoon, I was given a ban, can you unban me

shy remnant
marble mantleBOT
#

Hey, @dusk drum

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

inland crest
#

Could any admin help me I was on I took dc I got +230 queue again

shy remnant
dusk drum
smoky cape
dusk drum
errant shore
#

<@&274971100184576010> any here ?

inland crest
#

You can't even jump in line, I'm live

#

@torn heart ??

minor temple
inland crest
#

Could any admin help me I was on I took dc I got +230 queue again

polar flume
#

this is a support channel use general chat please

shy remnant
#

You are in the wrong channel + it is non-rustoria content.

restive vapor
#

is there any way i can talk with an admin?

toxic shard
restive vapor
#

wether or not something breaks server rules?

toxic shard
#

you can ask me

restive vapor
#

is it allowed for a player to abuse the fertalizer seller in outpost with macro and afk? i like cant even ever sell because this guy sits there all day afk with a macro

toxic shard
#

that's not up to us but to facepunch/EAC

restive vapor
#

ah ok

errant shore
twilit pewter
#

My server is not loading, loading is at 0.0%

near halo
verbal compass
#

how do i transfer my vip?

twilit pewter
near halo
marble mantleBOT
#

Hey, @verbal compass

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

near halo
twilit pewter
near halo
#

Only this one that are you having issues?

twilit pewter
near halo
#

Try delete the map who the issues applied

dense hatch
#

dog who has either of these things u guys gotta update ur credit options like wth is stripe

image.png
near halo
twilit pewter
toxic shard
near halo
near halo
toxic shard
#

missclick 🙂

dense hatch
#

oh

#

im slow my bad

twilit pewter
near halo
#

Be sure to refresh before send

twilit pewter
polar flume
marble mantleBOT
#

Hey, @twilit pewter

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

polar flume
#

you can also contact with us directly

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

@twilit pewter Did you already downloaded the map from internet?

twilit pewter
#

How to download it?

near halo
near halo
#

Try this

#

@twilit pewter Be sure to before put in the folder, delete every map and atfer this, put the file there

marble fable
#

/ticket

marble mantleBOT
#

Hey, @marble fable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble fable
#

!appeal

marble mantleBOT
#

Hey, @marble fable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

amber minnow
#

/ticket

marble mantleBOT
#

Hey, @amber minnow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
thorny pagoda
#

!appeal

marble mantleBOT
#

Hey, @thorny pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

west osprey
twilit pewter
weak lichen
#

Please fix US LOW POP

near halo
near halo
near halo
weak lichen
near halo
#

Not the right place

#

🤔

shy remnant
#

Not the right channel + non rustoria content. Please, avoid posting this kind of link next time.

heady peak
#

Submitted a ticket on the website and posting in hopes someone looks at it.

near halo
#

hello

#

i want to report a cheater / ban bypasser

#

@indigo flume

#

i have proof he bypassed and his indertifiers to show you guys

#

and he said it in my dms

near halo
#

!report

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

honest fiber
#

can i get some help, i magically died in the ginger bread house and cant get back in for some reason??

buoyant panther
#

I also need help.

near halo
near halo
buoyant panther
#

Not getting VIP queue. I submitted a ticket 25 minutes ago.

near halo
marble mantleBOT
#

Hey, @buoyant panther

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

gusty radish
#

Admin?

shy remnant
buoyant panther
#

I put in a ticket on the website. I dont understand a ticket on Discord wanting my personal information?

gusty radish
#

We have 30 people who bought a VIP card and we were banned for playing with a cheater, write who is our cheater?

west osprey
#

steam ID?

gusty radish
#

[T]clan

west osprey
shy remnant
safe mural
#

are autoclickers or scripts legal on this server

gusty radish
#

he's new, we didn't know he was a cheater

west osprey
#

facepunch may though

safe mural
#

well theres a guy on one of the servers using one on a vending macihene glitcheing it out

#

claims he scripts using guns too

west osprey
safe mural
final haven
#

EAC Support DC shit is getting out of hand

west osprey
west osprey
safe mural
#

i did.

final haven
#

IS it not client Vs server issue?

shy remnant
gusty radish
#

Наши пропуска работают? вы даете некоторым пропуска на новый месяц бесплатно из за выкидывания с сервера а нам вы их вернете ?

#

hibok ?
Will we get server permissions back for the new month due to being kicked out of the server without errors?

shy remnant
gusty radish
#

Ok

shy remnant
#

I do not think a ban is under the terms for a refund as the service was delivered and you have used the services. (According to the TOS, 6. RETURNS AND REFUNDS, quote: If you have used the services, no refunds of any nature (partial or full) are permitted.)

#

I invite you to open a #payment-support for further discussion about a VIP issue or inquiry regarding a payment/VIP status.

native dew
#

WHAT IS WRONG WITH YALLS TRASH SERVER, THIS IS THE 5TH TIME I DCED AND I HAVE A FULL INV OF LOOT

raven mist
native dew
#

yes

raven mist
#

Thats eac im afraid

native dew
#

oh

shy remnant
raven ocean
#

can my appeal get looked at

shy remnant
thorny pagoda
#

agreed someone look at my appeal it would be fast dont know how many yall got

shy remnant
honest fiber
#

please ban this paul kid

pearl kettle
#

i sent in a ban appeal a while ago and its still says pending

prisma idol
#

Hello if i play with proxy GeforceNOW its autokicking me with VPN Proxy... what shall i do?

honest fiber
#

ive made a ticket f7 and somehow hes still around and its so easy and blatanat

near halo
#

!ticket

marble mantleBOT
#

Hey, @sterile fable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
raven ocean
near halo
sterile fable
#

welp

honest fiber
#

i did both

#

"/ticket add "

#

and f7

near halo
shy remnant
#

We do not receive F7 Reports, those are directly directed to FacePunch. We only receive the tickets from our system. 🙂

honest fiber
#

i created a ticket through you guys

#

the in game /ticket right?

shy remnant
shy remnant
sterile fable
#

how long does it take for a ticket to be seen

honest fiber
#

paul has like over 5 tickets

sterile fable
#

oj

plain totem
#

great server i get kicked and now am in a 140 ppl que thanks

sterile fable
#

was he a hacker

weak lichen
#

Welp US Low Pop is down again, we have been dead for 3 hours and lost all our farm.

dense flax
#

better roll the server back lost full metal ak/bulty fully kitted with 13 diesel this is so dumb went to look for it and guess im about to lose another set actually ridiculous

atomic wagon
#

BEO

#

BROOOO

honest fiber
#

brooooooooo ban PAUL

#

he chahnged his name

weak lichen
#

What he said.

serene drift
#

Can EAC banned players play on rustoria again (new account) after a certain period?

#

Or is EAC ban perma ban for their alts

night lodge
#

@blissful heraldhi , can you check again on a profile that you said it is perm ban, his steam account doesnt give any VAC information.

lilac epoch
#

what does appeal suspended mean

gray isle
#

i have been muted for 6 hours, i would like to be unmuted please

livid tapir
gray isle
#

i have done nothing, i an innocent

#

what happened to this free country, and freedom of speech

wispy dirge
wispy dirge
wispy dirge
#

<@&274980199668645888> <@&692817764573773856> correct me if I am wrong ❤️

elfin barn
floral stratus
#

if you get eac banned u get unbanned after 365 days?

#

that beign said unban me please

unique dew
thin plover
weak lichen
#

US Low Pop Crashed (Again)

atomic wagon
#

Oh my days

#

😭

weak lichen
#

It's back up

atomic wagon
serene drift
fiery stone
#

will advent calendar be disabled?

heady mango
#

please tell me advent calender is disabled on rustoria

#

its so stupid

lilac epoch
#

what does appeal suspended mean

near halo
heady mango
#

should be disabled on vanilla servers... theres gonna be 1000 people running around with LRs for free lol

noble terrace
#

So unless FP disables the event, we're not going to either

heady mango
#

oof

#

alright i guess

sage barn
#

@noble terrace

#

@thin plover

jagged escarp
#

!ticket

marble mantleBOT
#

Hey, @sage barn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

i got kicked only from rustoria , admin help i dont know how to fix , EAC or correputed invalid message

lofty kayak
near halo
stark yacht
#

i got ban in game i dont why i raid some temate and i got bann

lofty kayak
#

yea idk what causes it (probably alistair chosing to use a free anticheat) but EAC always loves to get buggy after a force wipe

near halo
merry osprey
#

this is a joke

#

any andmin

haughty musk
#

HELLO

near halo
marble mantleBOT
#

Hey, @stark yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy dirge
haughty musk
#

guys how i can conntact with admin ?

near halo
#

Appeal? Report?

haughty musk
#

bug ban

#

i use a trick and i diden t know it s gonna give me ban

near halo
marble mantleBOT
#

Hey, @haughty musk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

haughty musk
#

i did the ticket

#

how he can talk to me now ?

thin plover
autumn stirrup
haughty musk
#

@thin plover i need your help in somthing

autumn stirrup
#

stop using sofa bug noob

haughty musk
#

yeh i will stop

thin plover
haughty musk
#

ticket ?

thin plover
#

you bug abused, how do you want me to help you

#

I'm not the banning admin

stark yacht
#

when i know be get ban from this when didnt do it bro

haughty musk
#

i realy need your help for that

#

i just joind the clan

#

they don t know nothing about what i did

#

if u can

#

i can get the full ban

#

i see it like a trap in youtub

#

i diden t know it s gonna ban

near halo
#

When you join a server, and play in this server, do you agree with the terms posted by the server

haughty musk
#

yeh

near halo
haughty musk
#

i thick like is a item pay to win

thin plover
#

just wait out the result of the appeal, typing here is not going to make it faster

autumn stirrup
#

come chat under

haughty musk
#

yeh u see i m the only one use it

#

i don t want to get out of what i did

thin plover
#

this is a support channel, no need for argument here

#

wait out your appeal

haughty musk
#

that why i cam to u

#

i don t know what i do

stark yacht
#

i got 39d and 23h

thin plover
#

its a month

#

not 39 days

vast quail
#

so do admin not exist on these servers?

stark yacht
#

srry 29 and 23

vast quail
#

just not a thing?

long rivet
stark yacht
#

@thin plover what i do now

vast quail
#

gotta love when blatant cheaters just get to run around and do whatever they want cus these lazy admin wont do shit

thin plover
#

you are right

vast quail
#

i know

thin plover
#

you got me there

#

your ticket need to be investigated and it was just made not that long ago

thin plover
stark yacht
#

i can t do nothing bro i got 14 day Holiday to play rust in the server but i got this premier ban on my life i have 4....k h i didnt got ban from any ban

stark yacht
haughty musk
#

sorry my fault

#

is that any way to let him back

#

i m he one who use the bug ?

thin plover
#

ok wait out the appeal result, like I said typing here will not make it faster

stark yacht
#

@thin plover please bro do something 😢

#

when me or my fr do it ..do what u wan😭

weak lichen
#

Please fix these servers...

#

This is stupid...

thin plover
atomic wagon
#

Eee

haughty musk
#

if i make another ticket they gonna kill me

#

🥹 fk men

stark yacht
#

@thin plover bro pleaseeeeee

thin plover
#

I am not the banning admin, typing here will not make the admin look at your appeal faster

haughty musk
#

do u know the banning admin :3

thin plover
#

guys, this conversation is done, you guys made appeal, simply WAIT

stark yacht
#

who many time to check ban app

thin plover
#

we will not tell you the banning admin for good reasons as you guys would spam them

mint bronze
#

hey the christmas present event still isnt working on the TRio US 5x

haughty musk
#

Rustoria Admin
• Today at 6:07 AM •
ADMIN
please stop messaging here, this is a report system not an appeal system. I will remove your permission to make tickets if you continue. Thank you.

thin plover
#

yes because you were using our ticket system to appeal

haughty musk
#

i think he hate me

mystic rain
stark yacht
#

@torn bronze

mint bronze
#

ok thank u

haughty musk
thin plover
haughty musk
#

i don t want toremove it

merry osprey
#

mein dident even get looked at

haughty musk
#

remove it 🙂

#

i want the team the get the ban removed

stark yacht
#

@thin plover bro u are admin not me or my fr we got ban from abuse and this channel to support

#

job admin what ?

haughty musk
#

i m the only one use it

merry osprey
#

i didnt build the bug i didnet shoot any one from it like its a joke

elfin barn
haughty musk
#

yeh u see

elfin barn
#

ye only one

haughty musk
#

i m the one who use it

#

they are down in the raid

elfin barn
#

"association"

thin plover
stark yacht
#

support personn

thin plover
#

yes and where are you getting at?

#

I've answered you already

merry osprey
#

I'll write a ticket for you.
Hi,

I was recently banned for someone around me abusing a bug with a door and a sofa, I wasn't involved in building or using the bug.

I play in a large team and my group are only three of the team (FPS Wolf, BraddaZ & me)

I'm an active player on the server every month and I wouldn't exploit or cheat, I don't feel like I was fairly banned because I wasn't involved in what they were doing and they aren't even my main team just my teamUI.

Any help or support would be great because I have VIP and was actively playing the wipe.

Thanks,

Jonas.
Send that as a ticket.

stark yacht
#

wait all my years ?

#

for anything do

#

wow*

thin plover
#

there is nothing else to say and if your appeal was already answered, this conversation is done and we are just going in circles now

haughty musk
#

what i need to do to make the team ramove the ban ( not me , the team )

thin plover
#

you are banned for 30 days

stark yacht
#

no reasonnnnnnnnnnnnnnnnnnnnnnnnnnnnn

haughty musk
#

why they get the ban

#

if i m the one who use it ?

thin plover
#

all appeals were denied, we are just going in circles, have a good night

#

come back in 30 days

haughty musk
#

i m the one who build it

#

what if i get like 200 day banned and remove it from them ?

thin plover
haughty musk
#

that s faire ?

merry osprey
#

come on

haughty musk
#

@thin plover came on men

#

it s not tha big deal

merry osprey
#

i pay like 3 vips everymonth

sleek drum
stark yacht
#

@fossil igloo

autumn stirrup
thorny pagoda
#

im banned for hacking for no reason first time ever loading into the server i was out at dinner and came back to a ban lmao

smoky cape
marble mantleBOT
#

Hey, @thorny pagoda

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorny pagoda
#

I understand, dont wanna sound like a dick but im trying to play and not wait 2 days

smoky cape
thorny pagoda
#

ok👍

gritty valley
#

Мага, брат, мои соболезнования

iron gull
#

!appeal

marble mantleBOT
#

Hey, @iron gull

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ornate terrace
#

i cant join eu main ?

#

is there a restart or sm

long rivet
ornate terrace
#

why?

long rivet
#

daily restart - 11 PM PST

ornate terrace
#

oh

#

how many minutes you think

long rivet
#

best case 6 minutes, but it's already past, worst case seen 30+ minutes

#

just keep an eye on servers here

dusky palm
#

Good afternoon, I have already created 3 tickets about the problem of the Rust+ application, which connects, but does not work in the phone itself, notifications from smart devices come, but I do not see the server card in the phone, I also cannot control smart devices. There are 4 people in my team, of which 3 are from Russia and one is from Ukraine, and all four have this problem. Yesterday, I was told in the ticket that changes had been made, but they can only work after the restart. Now the restart has passed, the problem remains. I was also told in the ticket to unsubscribe to Discord, which I do. Help with this problem. This is a part of the game that doesn't actually work.

#

I just checked, after restarting the Rust+ service, it is disabled altogether, and notifications from smart devices do not even come. How can I play without notification of a raid? Part of the game does not work on the official server with online 1000, sorry, but I have not slept for the 4th day, since the functionality of the game does not work.

ebon aurora
#

any admins ???

near halo
mystic rain
ebon aurora
#

i am trying to connect to rustoria servers and says that i need to contact a admin

dusky palm
#

Ticket Tool
БОТ
— Сегодня, в 10:34
You don't have permissions to use this.

long rivet
#

Just create another ticket, copy url the initial ticket you created to the new one, describing that you still have issues with it. Get some sleep, this isn’t worth it what you doing.

ebon aurora
#

who's Mateo V ???????

near halo
ebon aurora
#

i send it yesterday

#

and he said that he's not at his pc for the moment

#

and i said that should he contact me later

#

i am waiting still

#

any way

#

thanks

thorny pagoda
#

where can i look at my appeal status and why is it taking more than 12 hours i mean this in the nicest way

mystic rain
#

i pretty sure it can take up to 3 business days and sorry for the wait. 🙂

thorny pagoda
#

i was banned before i even got into the server all i wanna do is just talk to someone who does the unban appeals. having to wait 3 days is wild i have been unbanned on servers that have the same exact way of ip banning people and it has never taken this long.

mystic rain
#

its up to 3 days.

#

sorry if this upsets you in anyway.

thorny pagoda
#

its good just frustrating

#

👍

delicate shell
#

!appeal

marble mantleBOT
#

Hey, @delicate shell

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rancid rose
#

aa why is skins not available in 3x eu

rancid rose
#

okay Working now

loud spoke
#

!appeal

marble mantleBOT
#

Hey, @loud spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

loud spoke
#

is there a way to send screen shot evidence as well or?

#

is that meant to be sent via to admin or up? dont see an option on appeal

polar flume
#

When an administratior contact with you can share you evidence on ticket

lyric basalt
vale stratus
#

Hello, why was I banned on rustpria eu mondys

#

Why did you ban me?

sleek drum
marble mantleBOT
#

Hey, @vale stratus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

summer moat
#

hello

#

can u dont ban me pls

sleek drum
marble mantleBOT
#

Привет, @summer moat

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

alpine eagle
#

my appeal is older than 3 days pls respond Appeal #16c917

loud spoke
ocean thistle
near halo
#

@blissful herald

#

меня вчера зарейдили читеры

#

у меня есть видео как он убивает меня спиной

blissful herald
marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
#

upload on Youtube as unlistend and put your link in ticket

mystic rain
#

@cunning matrix lmk if you need anything when i did drag you i think you were afk just lmk.

frank lily
#

!appealru

marble mantleBOT
#

Привет, @frank lily

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

near halo
#

! appeal

#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 6

nova folio
#

!ticket

marble mantleBOT
#

Hey, @nova folio

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

storm sable
#

!ticket VIP doesn't work for me

marble mantleBOT
#

Hey, @storm sable

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sleek drum
marble mantleBOT
#

Hey, @storm sable

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

ivory orchid
#

How to get points in game, i joined disc and browser what else can do?

gloomy finch
#

i get kicked

#

<@&274971100184576010>

#

who can help me

#

i raid base and get kicked without reason

ivory orchid
#

Chill

gloomy finch
#

no

#

i need help

#

i have video

#

@balmy cypress you can help i need skip queue i have video

#

who can help

noble terrace
#

We don’t manually queue skip people

#

If you want to skip queue you’ll need to buy VIP

gloomy finch
#

i dont do any thing i play game and raid base and get kicked

atomic wagon
gloomy finch
#

without reason i have video

noble terrace
#

If you’re having connection issues I would recommend making a #network-support-old ticket so we can help you figure out why

gloomy finch
#

its not connection issues

#

i kicked without reason my internet dont have trouble

#

and i stay in queue

noble terrace
#

That may be the case but creating a ticket can help us figure out if there’s something wrong on our end too

formal sundial
#

I can't log in to the server. I've already restarted the game. Why is that?
disconnected: Connection Attempt Failed

velvet steppe
#

Usually when someone is getting kicked, we do not have to do the queue, it seems like the server disabled this function since i got kicked (the game didnt crashed) and then i have to do the queue again

shadow flower
#

the servers are being rebooted

ivory orchid
#

Whats the prize for boosting the server at EU 10X NO BPS

ionic pine
#

Hello, yesterday I reported a member of a group for cheating. Today he got game banned is there anyway I can check if his team got banned on toria for association because dont wanna go on and just fight his team now.

noble terrace
noble terrace
marble mantleBOT
#

Hey, @ionic pine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tight mango
#

!ticket

marble mantleBOT
#

Hey, @tight mango

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wise minnow
#

!ticket

marble mantleBOT
#

Hey, @wise minnow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wooden helm
#

any admin can take my ticket pls ? for vip transfer

tight mango
#

How to report cheaters?

rain current
#

Any fix for boomboxes?

wooden helm
#

no admin here ?

sleek drum
marble mantleBOT
#

Hey, @wooden helm

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

wooden helm
#

i know i made the ticket

#

but there is no admin atm i guess

thin plover
#

Only a few handful of admin can deal with the payment side, you will have to be patient until one of them can get to your tickets 🙂

wooden helm
#

ok. i have soon finised the queue

#

i should maybe ask for a refund then

tight mango
#

any admin here? I want to report a hacker with video in rustoria Eu long

ashen light
#

WHY ME AS KICKED?

crude bluff
#

Hi, I submitted an amnesty for the ban 2-3 days ago. And I want to ask you where I should send the answer to it

hexed nimbus
thin plover
marble mantleBOT
#

Hey, @tight mango

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

winter spindle
#

!ticket

marble mantleBOT
#

Hey, @winter spindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

winter spindle
#

!appea1

#

!appeal

marble mantleBOT
#

Hey, @winter spindle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spiral crystal
#

blatant hacker EU rustoria 2x vanilla wiped 18/12

brisk bluff
marble mantleBOT
#

Hey, @spiral crystal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ivory orchid
#

Why my bed timer still the same

#

After i bought pvp pack

boreal osprey
#

Hi, I didn't play the game, I wanted to log in to the server, but disconnect hacking writes to me why?????

#

76561198191540455

lime raft
#

hey admin my steamid：76561199572344840

#

i got banned in .co eu mondays

#

i have created a ticket

#

maybe because of using a VPN

#

😀

polar flume
#

!appeal

marble mantleBOT
#

Hey, @polar flume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar flume
lime raft
#

I have opened a appeal ticket

#

😭

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

/ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac epoch
#

what does it mean that my appeal was suspended

lime raft
#

Appeal #dbcd77

vague yacht
#

!ticket

marble mantleBOT
#

Hey, @vague yacht

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

hello!

#

can i use fishing bot?

cerulean vessel
#

!ticket

marble mantleBOT
#

Hey, @cerulean vessel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty lantern
#

!ticket

marble mantleBOT
#

Hey, @dusty lantern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dusty lantern
#

!appeal

marble mantleBOT
#

Hey, @dusty lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

once again 10x eu

#

lagging people complaining in caht

shy remnant
near halo
#

thank you

raven mist
inner zenith
#

can you pls help doesnt take so long

coarse prism
#

!appeal

marble mantleBOT
#

Hey, @coarse prism

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lilac epoch
#

@raven mist what does ticket suspended mean

#

cause i would really like to play toria medium with my irls

bright pebble
#

I was muted after tagging someone in chat for "inappropriate language" all I did was tag their name

boreal osprey
#

why will someone answer me, the console generally points to video and photo files, but someone will answer?!

ocean thistle
marble mantleBOT
#

Hey, @bright pebble

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
west sundial
#

Is there any way to get/craft christmas lights in-game?

boreal osprey
#

@ocean thistleI reinstalled the game files from a person who works, threw them into a folder, nothing helps, by the way, your server says that the cheats are in png and mp4 format

ocean thistle
boreal osprey
#

I can send a photo in a private message

ocean thistle
#

Sure.

ocean thistle
marble mantleBOT
#

Hey, @boreal osprey

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean thistle
#

Please do this. @boreal osprey

lilac epoch
#

@ocean thistle

#

can u help me

ocean thistle
# lilac epoch <@118805461678948353>

Unfortunately, I have to get go so I would be unable to help you. However, you may send me a message directly and/or type out what you need here so another staff member may assist you. Apologies!

lilac epoch
#

i made an appeal and it got suspended and i do not know what that means and i want to play next thursday but it says 28.12

toxic shard
#

it means you are not eligable to an unban now but possibly you will in the future

lilac epoch
#

ahh okey ty for help

rocky forge
#

!TİCKET

polar flume
polar flume
marble mantleBOT
#

Hey, @rocky forge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chrome marten
#

@toxic shard CAN YOU tell the guy that makes vods for the rustoria servers that i wood like a vod on toria us medium this wipe plz wneh Ot and us are going to merge on 337

sharp jasper
#

Eu Long cheater

polar flume
marble mantleBOT
#

Hey, @sharp jasper

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rugged spoke
#

!appeal

marble mantleBOT
#

Hey, @rugged spoke

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rugged spoke
#

<@&274971100184576010> my ban was appealed but im not unbanned on rust?

sleek drum
#

typically 1 - 3 busniess days bt often sooner

rugged spoke
#

yeah i sent it like 5 months ago

#

and they already appealed me from servers but im still banned

near halo
rugged spoke
#

appealed

smoky cape
rugged spoke
#

approved

sleek drum
rugged spoke
#

kicked: hacking

#

like instantly as soon as i join

sleek drum
#

is there a time frame listed at the bottom

rugged spoke
#

no

normal tangle
#

!appeal

marble mantleBOT
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Hey, @normal tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven ocean
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how come my appeal got suspended ??

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you guys didnt even say anything?

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just straight suspenion

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why?

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can someone look into it

misty scroll
raven ocean
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76561199381069558

noble terrace
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@oak cloak please use this channel for support

misty scroll
plucky niche
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and where to write if it’s not for what I’m banned

raven ocean
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yea ik

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but why?

plucky niche
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?

sudden coyote
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помогите

plucky niche
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Не

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@noble terrace

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good evening, admin, I don't understand why I was banned from Rastoria's servers for cheating and I never had them

oak cloak
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I didn't come in that day, what should I do?

misty scroll
noble terrace
marble mantleBOT
#

Hey, @plucky niche

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven ocean
noble terrace
raven ocean
floral glacier
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i cant logg in to my steam acc on the website? i have a problem there my other acc got hacked and now im getting instabanned everywhere

polar flume
floral glacier
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where?

noble terrace
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@oak cloak I just fixed your problem. Please wait 10 minutes before trying to connect

polar flume
marble mantleBOT
#

Hey, @floral glacier

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven ocean
misty scroll
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That is not what I said

sudden coyote
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мена забанили

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ч то делать

misty scroll
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Read our rules, see what applies to you