#support

1 messages · Page 379 of 1

crimson hemlock
#

@smoky cape

smoky cape
#

Admins can't interfere with gameplay

crimson hemlock
#

We love your server, we had a little misfortune and we got 0 times, we don't have much time, can you give us a chance for 4 hours?
[20:49]
Responses to objections are received within 1 to 3 days. Until the response to your objections is received, our ban will be lifted. I request you, please.
[20:50]
please can you help us @blissful herald
[20:52]
Can you please make me come back?

#

Who can help me regarding what I wrote? @smoky cape

smoky cape
novel elk
#

then why is this in the rules?

crimson hemlock
# smoky cape You appealed already?

I did it before and it was going to take off after 1 week and there is 3 hours and 30 minutes left. Is there any chance of getting up early? We have already lost everything.

balmy cypress
# novel elk ????????????

It is there for the rare cases where players are attempting to cause issues. If someone has spent the time to have a huge base, generally we won't remove it if its causing slight fps issues

novel elk
#

then according to you, i can make a base which LAGS the WHOLE server and live in it without any problem?

tropic ledge
#

The wipe server (5x solo duo trio) still says 3 days ago. If I log in, will I play wipe?

crimson hemlock
# smoky cape No you just have to wait it out

It's getting very late, I want to play games according to the country I live in, everything is already gone, I prefer your server instead of wasting my time on another server and I want help, I wish you could help me.

tropic ledge
crimson hemlock
#

@balmy cypress can you help me

balmy cypress
crimson hemlock
novel elk
raven mist
balmy cypress
raven mist
#

If you are causing the server to lagg stuff will be removed or you will be contacted

novel elk
#

the base causes to lag?

raven mist
#

If its just a render issue / client side issue. No

#

If its server fps/lagg. Yes

crimson hemlock
# balmy cypress good, how can I help ya?

If you remember we were banned last week, we talked to you, you said it would be unlocked after 1 week, 1 week has passed and 3 hours are left, is there any chance you can help me, it is very late here, I would be very grateful if you could help me, do you have a chance to unban us 3 hours in advance, we have been waiting for 1 week to play on your server.

marble mantleBOT
novel elk
crimson hemlock
#

76561198816245627

raven mist
novel elk
crimson eagle
#

can somone take me in support

raven mist
#

Read up

novel elk
#

no you just told me to read someones comment

crimson hemlock
old karma
#

does anyone know why it said im disconneted for hacking ive never hacked befor but and this is a new pc

crimson eagle
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can somone take me in support

raven mist
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No, ive explained to you when we would remove stuff or contact the owner

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If you make a base to lagg the server on purpose. Yes there will be some stuff removed

novel elk
#

ok thx, ill go make a one grid different mats base which will lag

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and its not on purpose btw, ill live there

smoky cape
marble mantleBOT
#

Hey, @old karma

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

raven mist
novel elk
#

sure thx

ivory narwhal
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ı am his friend

crimson eagle
tropic ledge
smoky cape
#

@compact scaffold

crimson hemlock
#

@balmy cypress bro

marsh wave
#

admin i need help 76561198181846827 player like ESP

lusty dock
#

advent calender isnt crafting, help?

marsh wave
#

in eu mediu

crimson hemlock
#

@echo ventureHello, are you interested in bans?

dry spoke
#

hello is there an admin i can speak to on discord

balmy cypress
lusty dock
#

@balmy cypress you know why the christmass stuff isnt owkring?

crimson hemlock
lusty dock
#

if i press craft nothing happens

dry spoke
#

@ luke are you able to speak via voice chat

crimson hemlock
balmy cypress
marsh wave
#

@balmy cypress you can look for eu mediu I8 faiting ?

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I think there are cheaters in between

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i 8 fight

crimson hemlock
balmy cypress
marble mantleBOT
#

Hey, @marsh wave

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

flint hawk
#

Rustoria EU Medium,how to check wipe time and future map?wipe in 21th

cursive kayakBOT
#

@flint hawk

:flag_eu: EU Medium

IP: connect medium.rustoria.uk:28010
Next Wipe: <t:1703170800:F> (<t:1703170800:R>)
Wipe Schedule: Thur @ 3PM UK Time (Bi-weekly)
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 12
Vote for Next Map

crimson hemlock
balmy cypress
#

How am I supposed to know who you are or the situation without it

crimson hemlock
#

I understand, I tried to help, but I wish I could help, thank you.

plucky dove
#

! Appeal

smoky cape
marble mantleBOT
#

Hey, @plucky dove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

trim pendant
#

I think servers need a restart to apply christmas update? Because crafting advent calendar & christmas gifts are not working? Despite outpost having christmas decorations.

shadow bison
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Guy with 5 hours on the server how can I report him? US Long

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Did a ticket and nothing

thin plover
marble mantleBOT
#

Hey, @shadow bison

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

Use our ticket system and do not call them out in game or here

shadow bison
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Alright, will do

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Hope he's banned soon

crimson hemlock
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Why are all your answers negative to me?

severe terrace
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@balmy cypress

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dm

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you banned me

balmy cypress
balmy cypress
#

I am being very positive considering the sitation

severe terrace
balmy cypress
#

add me

severe terrace
crimson hemlock
neon flare
#

no chirstmas event on rustoria servers?

trim pendant
#

wish they fixed that

raven mist
rapid elm
#

!ticket

marble mantleBOT
#

Hey, @rapid elm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

neon flare
raven mist
earnest mauve
#

@raven mist is this a force?

#

wipe*

raven mist
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Restart to enable xmass update

iron nacelle
raven mist
autumn helm
#

I just got banned for hacking but I don't use cheats period plus I have clips to prove that I don't

marble mantleBOT
#

Hey, @autumn helm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @autumn helm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

autumn helm
#

!appeal

marble mantleBOT
#

Hey, @autumn helm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
autumn helm
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like wtf

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im legit the worst player

last edge
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this is a support chat pls

willow plaza
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people with geforce now are often false banned bc of the ips assoicated to the streaming pcs

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so i was trying to rule that out

last edge
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mb, sorry

willow plaza
#

yea ok

#

powertrippin mod

novel elk
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why 10x no work

last edge
#

pls be patient

sweet sparrow
autumn helm
sweet sparrow
#

gl with that, even if its false, they aint gon help you

willow plaza
autumn helm
willow plaza
#

well then gl

crisp pewter
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open eu long bro

merry osprey
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like how long

blissful herald
merry osprey
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wtf

blissful herald
#

a LOT of entities to load, you have builded WAY too big bases there XD

crisp pewter
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yes bro controlling snow u know

covert egret
#

my penis fell off how do I re-attach?

boreal sun
#

why cant i link youtube and why isnt the twitch follow showing ive been following for like 2weeks now still doesnt work

broken hawk
#

where do i get support?

near halo
marble mantleBOT
#

Hey, @broken hawk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

broken hawk
#

!appeal

marble mantleBOT
#

Hey, @broken hawk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

long pond
#

@fossil igloo you gonna give the server a good wipe before Thursday wipe? Crazy lag this week and should only be worse when during Christmas content.

boreal sun
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why cant i link youtube and why isnt the twitch follow showing ive been following for like 2weeks now still doesnt work

#

<@&393554009799000064>

burnt folio
#

is there an admin here? one of the christmas drop things has spawned on top of someones base. I am worried that they are just going to wall it in and keep it for themsleves. We are on the server 'RUSTORIA.CO - EU medium' the base is located in bottom right of B4 could you please help me.

blissful herald
stuck briar
#

!appeal

marble mantleBOT
#

Hey, @stuck briar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil igloo
#

Feel free to DM me or tag me in network tickets when you're having issues

long pond
#

Main this wipe has been crazy stuttering which hasn't been an issue in a while

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Figured you knew brotha

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I didn't wanna bother but had to make sure you knew Mains been a bit laggy this week cuz next week will be worse

broken hawk
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is there anyway to get my appeal looked at faster, it said the report was 26 months ago EmojiNervous

boreal sun
#

anyone know howq to fix this the twitch follow isnt showing ive been following for like 2weeks now still doesnt work

long pond
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Go to the facepunch twitch page to figure out how to link your account

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I'll make sure to leave ya a DM next time @fossil igloo ty bud

burnt folio
#

@blissful herald all due respect but it was placed on their roof and they can unfairly get everything easily. They are building around it nopw. Is there no possible way you can help?

blissful herald
crimson spear
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i sent a apeal and it has not been looked at

cinder olive
#

boats are fucked

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i keep falling of one and they deal like 70dmg

near halo
#

CAN YOU FIX YOURE LAGGY AHHHH GAME

ivory narwhal
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My ban time has full filled but my ban has not expired

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pls someone check it

#

<@&274971100184576010>

raven mist
marble mantleBOT
ivory narwhal
crimson spear
#

8 hours and no apeal comment

raven mist
raven mist
near halo
#

guys can we get a check on the lag OF THE 10X

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like holy

ivory narwhal
#

ı do not spamconnecting dude okey ı can wait for 10 mis

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min*

raven mist
raven mist
near halo
#

no one else needs to complain

ivory narwhal
#

okey ı see

raven mist
near halo
#

my opinion is the only one that matters

raven mist
#

Good luck getting far with that mindset

near halo
#

BRO I BOUGHT CARDS THEN DIED BECAUSE NOTHING CAN RENDER IN WHEN FLYING IN A MINI

raven mist
near halo
#

you're not

raven mist
#

Thats good

near halo
#

dont lie you wanna be my friend

raven mist
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Im glad

crimson spear
near halo
#

we can be friends if you gimnme the sucky sucky

raven mist
near halo
raven mist
crimson spear
#

ok

near halo
#

hold my wood

fierce comet
#

@blissful herald wtf

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add me

blissful herald
fierce comet
#

you banned me bro

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and said to come discord

balmy cypress
marble mantleBOT
blissful herald
marble mantleBOT
balmy cypress
marble mantleBOT
fierce comet
#

76561198415313230

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why ban me

blissful herald
crimson spear
#

i got banned on rtg eu and it sayes in the apeal that i got banned in us

celest comet
#

im in [eu] rustoria.co - 2x vanilla,somone wwith the user name IWETZECOIL came t omy base folw in front of me said he was admin I gave him pump becuase he asked me killes me and my friend wich had a lot of loot on him

#

I have aclip

marble mantleBOT
#

Hey, @crimson spear

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

celest comet
#

/ticket

marble mantleBOT
#

Hey, @celest comet

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

balmy cypress
#

@bleak holly

#

we are in voice

#

put your headset on

heady mango
#

Hey Luke, does the response on my appeal #86c1fb mean I’ll be unbanned before the next wipe? Like at 2PM EST or whatever that way I’ll be able to play the wipe? Just trying to get some clarification so I can begin getting my team ready, thank you 🙂

balmy cypress
heady mango
#

76561199381065327

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I know I asked about this the other day and you guys said you would see what you could do, so just making sure 🙂

balmy cypress
heady mango
#

EST?

balmy cypress
#

<t:1703188800:f>

heady mango
#

Oh ok so 3pm EST?

balmy cypress
#

should convert

balmy cypress
heady mango
#

That works just fine! Thank you guys so much 🙂

balmy cypress
#

Have a good day!

heady mango
#

Does that time apply to my other teammates as well?

#

Aside from the cheater of course, his ass can rot for all I care

balmy cypress
heady mango
#

Awesome man, thank you

gleaming lotus
#

So im apart of the discord server and steam group and I cannot claim those kits on 5x server

near halo
#

rustoria eu long so laggy why ?

last edge
#

aware of it, thanks

rocky hollow
#

Why can't we craft boom box? Is it disabled?

last edge
#

try to craft a normal box and then skin it

rocky hollow
#

I meant portable boom box

last edge
#

hows that?

rocky hollow
# last edge hows that?

Yeah I think something is bugged. I have the mats, when I click on craft, nothing happens lol

last edge
#

which server?

rocky hollow
#

eu main

last edge
#

u mean the large wooden box with the skin of boom right?

toxic shard
#

Do you own the DLC ?

rocky hollow
toxic shard
#

as far as I know we don';t have an limitation on that

last edge
#

idk whats that sorry

sick abyss
toxic shard
marble mantleBOT
#

Hey, @sick abyss

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

dim harbor
#

can an admin look at my report. theres this 20 year old dude teaching a kid to say the nword and yell slurs

rocky hollow
toxic shard
dim harbor
#

can i send a voice clip

toxic shard
#

clips can be easely edited

dim harbor
#

a raw clip

near halo
#

Don't know why, but is disable

rocky hollow
rocky hollow
#

I dont know why it would be disabled

near halo
#

Me either

pine crag
#

admin can you help me because was hacker

toxic shard
#

I see people in the chat across server saying they can't change to custom radio but I don't see any report of not being able to craft it

rocky hollow
pine crag
#

admin can you help me because was hacker

toxic shard
#

might be able to check later, just tell me which server

toxic shard
marble mantleBOT
#

Hey, @pine crag

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dim harbor
#

so u cant do anything about someone running around yelling slurs

toxic shard
#

surprising, on official we are not allowed to change items/... therefore if issue it is the chance of a game limitation are more likely

dim harbor
toxic shard
#

if it become an issue you can disable the voice chat in your game options

dim harbor
#

that wasnt what i said. it was more of a question if it was u or not

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crazy yall support that type of shit

toxic shard
#

Rustoria admins don't play on rustoria servers

dim harbor
#

but is being supported by noone doing anything

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and a clip of someone cheating can be edited so why is it even an option?

toxic shard
#

Like I said we do not monitor/moderate voice chat if it becomes an issue be free to disable voice chat in your game settings

dim harbor
#

is Impersonating an admin something ?

toxic shard
#

Yes

dim harbor
#

so if i show clip of him saying hes an admin he will get banned or kicked ?

toxic shard
#

We would need to be on site to see it, be sure of the source of the voice, ... it's not that easy

#

kinda the worst kind of reports to investigate

dim harbor
#

naw ik who was saying it

feral tendon
#

Blixby haha ive never seen someone so invested. lmfao kinda sad to be honest. i just turn off voice chat in outpost and move on.

toxic shard
feral tendon
#

there was like 10 people talking around and a kid named UncleJay said he was an admin. im pretty sure we are talking about UncleJay?

dim harbor
#

not unclejay

feral tendon
#

are you sure? it sounded like it was him

toxic shard
#

thanks for proving my point already x)

dim harbor
#

it was thepopeslube69

toxic shard
#

saying you are an admin is not against the rules as long as you don't impersonate a rustoria admin,

dim harbor
#

the dude running around yelling slurs

feral tendon
#

why waste the admins time. its a saturday night and you are trying to report someone on an official server with 30 people in outpost

#

Sorry Marc. i can see how this can get annoying sometimes. Happy Holidays to you and the Rustoria team

dim harbor
#

juice stfu u weird pos. your saying that a grown man yelling slurs to the point where a child is saying them

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your just weird

toxic shard
#

There is no reason for you to become toxic too

feral tendon
#

you're. i was'nt even involved. just listening

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wasn't*\

dim harbor
#

than dont get involved

feral tendon
#

then don't*

dim harbor
#

stfu

feral tendon
#

stay in school please. no need to be toxic

dim harbor
#

weirdo

feral tendon
#

says the one crying and being toxic in the support chat on a saturday night

fast elbow
#

is there an active admin on eu mondays serv?

toxic shard
#

Time to move in dms Blixby/juice, this is not the place to get into a schoolyard battle

toxic shard
feral tendon
#

@fast elbow I would ask Blixby, he lives in the support chat so he should be able to help you

dim harbor
#

juice, u got no friends.

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stfu and quit talking dawg

feral tendon
#

haha some people just never grow up. enjoy your night Marc

toxic shard
#

(for instance for reports and appeals)

fast elbow
# toxic shard what's up ?

There is a group of 5 russians and they all have 100-150 hours and 90% of the playtime is in the past 2 weeks, i think that they have esp cause 1 of them sprayed ak trought the bushes at night from 100 meters and it feels like he didn't have any recoil

marble mantleBOT
#

Hey, @fast elbow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fast elbow
#

already reported 2

toxic shard
rocky hollow
cloud sparrow
#

hi guys i cannot join this sever because i was hacking?

#

can anyone help

marble mantleBOT
#

Hey, @cloud sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cloud sparrow
#

i was literally playign this server last week

#

and my ban was from 7 months ago

polar flume
marble mantleBOT
#

Hey, @cloud sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
cloud sparrow
polar flume
short quest
#

ive been stuck on this page for 30mins and i wont load in when i clicked on my bed can any1 help

polar flume
#

there ıs not much you could do

finite abyss
#

Hi admin can you help plz

#

cheater camping us at giant excavator

marble mantleBOT
#

Hey, @finite abyss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

finite abyss
#

steamid 76561197963523276 we have submitted tickets in game

signal cedar
#

22 hours and 5 mins till im unban can the adiminstrator be a W and unban me early ?

torn heart
signal cedar
#

come on its only 22 hours

#

what will it hurt ?

finite abyss
#

admin hello?

copper harbor
#

me and my teammate just went in the ginger bread house thing and got tpd out the map with a bunch of loot

#

like everything is bugged

#

can i have help xD

#

like i cant even walk on the land i just phase through the ground

sharp phoenix
#

Big group with cheats on S17 , i made a ticket but sad thing they raided my group and stole all loot 😦

#

one of them named Oguzok

torn heart
copper harbor
#

oh damn alright

shadow bison
#

What happened to the auto translate ingame?

swift tulip
#

!appeal

marble mantleBOT
#

Hey, @swift tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sharp phoenix
#

S17

formal ridge
#

Anyone know where I can get an admins help for a glitch on a server?

#

Currently falling through the map on rustoria us medium

near halo
formal ridge
#

Brutal response

near halo
marble mantleBOT
#

Hey, @sharp phoenix

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

formal ridge
#

This server has me dying to boats and now gingerbread houses

near halo
formal ridge
#

So I take it I’m not getting help

swift tulip
#

!appeal

marble mantleBOT
#

Hey, @swift tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last edge
nimble fern
#

D

frosty remnant
#

@torn heart Hello, I filed an appeal 5 days ago and on the same day the Administrator replied and wrote that the appeal was approved. You can connect to the server in 5 minutes. But I tried to connect and nothing worked, they wrote that hacking! Please help me with the problem!!!

silent moon
#

i just got banned from complete bs

shadow bison
#

What happened to the auto translate ingame?

Fix the EAC: BACKEND KICK

gusty talon
#

!appeal

marble mantleBOT
#

Hey, @gusty talon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

signal cedar
#

come on

#

just unban me

#

its been 29 days !!!!

#

be a W

vagrant wedge
#

everytime i try and join

#

it disconects me and says hacking

#

and idk how

#

i have 11 hours on this account

#

?

#

!appeal

marble mantleBOT
#

Hey, @vagrant wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vagrant wedge
#

everytime i try and join
it disconects me and says hacking
and idk how
i have 11 hours on this account

frosty remnant
#

@vagrant wedge Hello, I filed an appeal 5 days ago and on the same day the Administrator replied and wrote that the appeal was approved. You can connect to the server in 5 minutes. But I tried to connect and nothing worked, they wrote that hacking! Please help me with the problem!!!

vagrant wedge
#

i cant connect and im asking for admins how cam i gonna hlep you

marble mantleBOT
#

Hey, @vagrant wedge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vagrant wedge
#

i did already

ionic mortar
#

then wait please for a response "Standard response times are 1-3 business days"

slender timber
#

Please do not call out rulebreakers in chat, report them via the /ticket command in game or !report in discord

blissful gorge
#

@ionic mortar my friend got re banned and he did not even get to play

ionic mortar
silent moon
#

bruh i got association banned from joining a random team for 30 secs

ripe slate
#

!appeal

marble mantleBOT
#

Hey, @ripe slate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ripe slate
#

the website aint working

#

and i got banned for "hacking" some how

obsidian acorn
#

website appears fine for me. are you using a vpn?

stuck briar
#

How can I see how long I have been blocked? Rustoria

ripe slate
brave wadi
#

Hello, just noticed the christmas event is live but i can't craft the advent calendar on Rustoria US long

frosty remnant
#

@vagrant wedge Have you solved my problem?

obsidian acorn
#

he's not an admin

brave wadi
#

Also a server setting is causing the rust radio stations to not play properly. I've asked about this many times. radios work just fine on other servers

obsidian acorn
obsidian acorn
brave wadi
#

thanks bear ill do that

frosty remnant
#

@brave wadi Hello, I filed an appeal 5 days ago and on the same day the Administrator replied and wrote that the appeal was approved. You can connect to the server in 5 minutes. But I tried to connect and nothing worked, they wrote that hacking! Please help me with the problem!!!-https://rustoria.co/tickets

brave wadi
#

@frosty remnant why you @'ing me bro? lol

obsidian acorn
#

admin will reply to your ticket in 1-3 business days.

silent moon
#

1-3 days is crazy

frosty remnant
#

хз

obsidian acorn
#

it can be more or less time depending on the situation

molten flicker
ripe slate
molten flicker
ripe slate
#

how long is the ban?

silent moon
#

i got association for being in a team for 30 seconds and got banned even though i reported them lmao

ripe slate
#

i never knew he was hacking....

molten flicker
ripe slate
molten flicker
#

If you doubt it please submit appeal

#

🙂

ripe slate
#

):

slow spindle
#

ummm since when you could build around quarries? 5x US there is walls around sulfur Quarry

blissful gorge
#

can you check

#

he got banned for spam crafting

#

got him unbanned and a admin said he will do it

slender timber
modest mason
#

what to do?

molten flicker
marble mantleBOT
#

Hey, @modest mason

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

broken ether
#

i would like to partner

naive oxide
#

MB FIX escape game?

frigid sentinel
#

yo is crosshairx allowed?

stuck briar
#

Hello, how can I find out how long I have a block if it is not written?

marble mantleBOT
#

Hey, @stuck briar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stuck briar
#

I filed an appeal, my friend played without prohibited programs and he was blocked, he can prove it in any way. And what is the chance that we will be unbanned?

late viper
#

is there anyway i can get an update on the appeal ive put in? Appeal #5e5079

hexed nimbus
winged fjord
#

Hello, i followed on twitch and subscribed but the status doesent appear. what do i do?

#

i waited 2 days

#

and i unlinked and re linked my twitch and still nothing

uneven dragon
#

same with me^

hexed nimbus
uneven dragon
#

okay thank you. i noticed the youtube didnt work, but i linked to twitter, that worked, tried twitch and just will not say i followed, i even unfollowed and refolowed

#

it linked to twitch just will not say i followed even after following.

hexed nimbus
#

page say folowed but there is no check due to api being secured by twitch and YT

uneven dragon
#

okay thank you.

hexed nimbus
winged fjord
#

so is there any way to get them rewards?

cinder olive
#

WTF IS WRONG WITH BOATS

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar flume
#

There is nothing we can do about it unfortunately

latent jungle
#

Good afternoon. On your servers you can play with VPN? I just have a big delay with your servers because of my ISP in 240 ping

latent jungle
dim vault
#

For the polls is it strictly a rustoria team thing or a community thing

polar flume
torpid niche
#

@blissful herald im here

#

cool

blissful herald
latent jungle
torpid niche
#

@blissful herald i cant hear anything idk why

blissful herald
torpid niche
#

can u explain to me in dms if possible

blissful herald
#

well you could talk and hear in game very well, so....

dim vault
#

Skyline are polls strictly rustoria team or a community thing ?

torpid niche
blissful herald
torpid niche
#

i dragged my other acc in

frigid sentinel
#

is crosshairx bannable?

blissful herald
cloud sparrow
#

yo bro i made a ticket last night and its been 12 hours 0 response

winged fjord
#

pretty sure at least

frigid sentinel
#

alright thank you

lyric basalt
cloud sparrow
#

yes a ticket

tropic cairn
#

My friend didn't cheat, but he was kicked out of the EU LONG server and it showed as hacking.id: 76561199201983375

cloud sparrow
#

yeh

#

same bro

lyric basalt
# cloud sparrow

Ohh thats an appeal and it can take 1-3 business days for banning admin to review it

cloud sparrow
#

💀

hexed nimbus
#

and its weekend now so not a business day

tropic cairn
#

@lyric basaltMy friend didn't cheat, but he was kicked out of the EU LONG server and it showed as hacking.id: 76561199201983375

hexed nimbus
#

that means he was banned for cheating mate

tropic cairn
#

it's not Eu long

blissful herald
tropic cairn
#

thank you

cloud sparrow
blissful herald
#

did you made a appeal?

cloud sparrow
#

yeh

#

ive been waiting ages

#

i got a wipe tomrrow toria mondays

cloud sparrow
#

thats my battle metrics

#

i literally playe 10 days ago

blissful herald
marble mantleBOT
cloud sparrow
#

how does this make snese

blissful herald
#

thats BM doesnt give me anything

cloud sparrow
#

76561198276476702

cloud sparrow
blissful herald
#

check DM

crimson spear
#

Why does my ban say that it happened 41 months ago and on a diff server

stable shore
#

I went in a ginger bread house or whatever and i got killed by nothing just says killed by nothing.Cant re enter the house

#

I had guns on me.Is there anything you can do?

polar flume
stable shore
#

It was rutsoria eu long

polar flume
#

thats an in game issue we cannot help about sorry to hear that

stable shore
#

BRUH WTF

#

thats gay asf

worldly badger
#

bro what the fuck why are boats glitched its been like this since wipe

stable shore
#

had 2 rows of guns...

polar flume
polar flume
worldly badger
stable shore
#

If i would have clipped it would i have gotten my stuff back or no?

worldly badger
#

alright thanks for an answer

shadow horizon
#

I am unable to access the server again due to VPN, and my teammates have not been banned

polar flume
shadow horizon
#

Is there an administrator present

ocean thistle
marble mantleBOT
#

您好, @shadow horizon

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://rustoria.co/support/appeal

如果您在 https://rustoria.co/link 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

ocean thistle
#

You need to appeal.

upbeat yoke
#

@ocean thistle

shadow horizon
ocean thistle
#

@upbeat yoke Hello

hexed nimbus
ocean thistle
shadow horizon
shadow horizon
shadow horizon
upbeat yoke
#

I really need the administrator to help me resolve my appeal😭

hexed nimbus
red obsidian
#

how can i open a ticket ?

polar flume
marble mantleBOT
#

Hey, @red obsidian

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sharp pulsar
#

!report

marble mantleBOT
#

Hey, @sharp pulsar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

deft kestrel
#

I'm waiting for the unban until the new year, which I got for nothing. DAY 4

hexed nimbus
near halo
deft kestrel
hexed nimbus
#

was it declined ?

deft kestrel
hexed nimbus
#

then thats the final decision what was the ban reason

deft kestrel
hexed nimbus
#

well its not going to change anything other then maybe more actions but its up to you

sharp pulsar
#

cheating P12 plzz check ticket

#

band cheat or check ticket plzz

shy remnant
#

Please, keep evidences for your ticket only @sharp pulsar.

hexed nimbus
#

smart doing that lol put those links in your ticket

lilac epoch
#

can some admin help my ticket is no answer in 14hour

near halo
polar flume
lilac epoch
#

yes'

lyric basalt
spare dove
#

hello

how do I find out which card will be on the server tomorrow eu mondays

if there is a VIP

lilac epoch
fickle solstice
#

rustLink doesnt work in rustoria servers?

wispy loom
gritty quartz
#

want

trail patio
#

Where do I request tickets?

sharp pulsar
#

admin plz check ticket #7e529a or check cheater Q11 plz

austere plover
#

Hello, can anyone from admins please join and talk to my friend on "w8ing for support" channel. It would be very nice of You 😉

thin plover
#

Is it regarding an appeal or a ticket

austere plover
#

He wants to stream to give evidence of some cheaters using wallhack to raid straight for loot on Rustoria 10x server

marble mantleBOT
#

Hey, @austere plover

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thin plover
#

Tell him to use our ticket system, no need to join waiting for support

austere plover
#

He got some kind of permissions problem on this discord. But if that's the way, than maybe Ill try to write it for him 🤔

#

Thank You anyway

thin plover
#

Our ticket system is not on discord

#

It is done in game with a command or our website

austere plover
#

Ok

ionic pine
#

Ur server disconnected me and then make me wait q so skip me

noble terrace
blissful herald
#

this is support channel... MonkaStare

ionic pine
#

not my fault

blissful herald
#

here is discussion regards that too couple hours ago

noble terrace
marble mantleBOT
#

Hey, @ionic pine

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

noble terrace
#

But the issue of a grace period has been addressed countless times and is not something we plan on implementing

tropic meadow
#

Dixonnected: EAC: Corn4t or invalid backend message this is how he throws it out of the game and I'm waiting in line from scratch

raven mist
#

Whats the error @ionic pine ?

ionic pine
#

i was just complaining that u dont ahve a 5 min grace period if people get kicked

pine crag
#

she keeps kicking my team and me out of the game every half an hour and an hour she's standing here I can find out

pine crag
#

corrupt or invalid backend message she says

light sapphire
#

Any admins that can help? Can’t create a ticket for an appeal. Got banned 29 days ago for playing with someone that got banned. Ticket says it was only supposed to be a 7 day ban yet I’m still banned. Thanks

marble mantleBOT
steel pond
#

and admin can help i opent a ticked support but there were no answers

shy remnant
light sapphire
#

76561198070985869

#

Thanks Shen

crimson spear
#

my ban apeal got aproved nut im still banned

ocean thistle
marble mantleBOT
crimson spear
#

76561199084645034

ocean thistle
cinder olive
#

why server is lagging soooo hard rn?

shy remnant
cinder olive
#

eu long

short kayak
#

when you donate and you use the them do you get the back after wipe or are they gone forever

shy remnant
# cinder olive eu long

Make sure it is not coming from your local network, we will investigate if there is current issues on EU Long

cinder olive
#

it is issue with long cuz every1 in my group is lagging

#

and people spamming chat about lag

#

unplayable

rose nacelle
#

disconnected:come to discord

#

asdipi

thin plover
rose nacelle
#

yes

marble mantleBOT
rose nacelle
#

OK

#

76561199012587450

#

Thank you

#

My IP has been banned

#

Is there an administrator who can help me solve it

thin plover
#

The admin Asdipi only can deal with it, just message him

#

Or wait to see if he pops up here

rose nacelle
#

notwork

#

Can you help me solve it

#

network-5302

crimson hemlock
#

any admın

balmy cypress
#

@subtle cape

balmy cypress
crimson hemlock
#

eu long is so many lag

balmy cypress
#

Will take a look

#

how long for?

#

I see

crimson hemlock
#

been lagging for a long time

#

eu long server

coral seal
#

where can i find a wipe schedule for your servers?

subtle cape
marble mantleBOT
marble mantleBOT
#

Hey, @soft tusk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

keen quiver
#

/auth

marble mantleBOT
#

Hey, @keen quiver

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

near halo
#

@near halo ratting with fake OT apply form

spice pelican
#

Typically how long do I have to wait for my ticket to be looked at?

polar flume
spice pelican
copper spear
#

how do i report players

polar flume
marble mantleBOT
#

Hey, @copper spear

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slow cape
#

<@&274980199668645888> the people with the clan tag [Oil] steal accounts i had to spend aroud a hour getting mine back

lyric basalt
marble mantleBOT
#

Hey, @elfin coral

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

elfin coral
#

Guys i cna't link my account there is a problem

cloud grove
#

i cant ither

elfin coral
#

{"code":500,"message":"Internal server error verifying session with Steam"}

cloud grove
#

mew too

lyric basalt
#

Devs are aware and working on it guys

cloud grove
#

kk

dense hatch
#

bro u guys have unban me and ban me like 3 times u have the worst support ngl

#

and now i cant even make a ticket lmaoo

raven mist
stuck briar
cloud grove
#

can anyone help me I have friend who got banned under really unfortunate circmustances I would like to try to explain it to someone but the ticket system isnt working

eternal ermine
#

Is the website not working?

last edge
#

already aware of it and working

dense hatch
#

@raven mist to get my self unbanned again lmaoo

#

it said i was ban evading twice and now it says im hacking lmaoo

raven mist
dense hatch
#

i used exit lag for another game that about it

#

thats all i could really think

#

but like i dont even have it turned it on for it was just open in the background

raven mist
#

Its basically a vpn, thats the down side of using a vpn

#

send me your steamid

dense hatch
#

whats that

#

steam id?

raven mist
#

your steam url

dense hatch
#

like the link to my steam

raven mist
#

Yes

dense hatch
#

@raven mist ?

raven mist
dense hatch
#

thanks man

#

alright well i guess i will close it when i play rust

stuck briar
#

@balmy cypress pls don’t ignore me

cloud grove
#

can someone pls pay attention to my msg lol

balmy cypress
#

I have a few minutes to discuss

#

if you join

stuck briar
#

How do I know how long it will take for me to be unblocked?

rapid zealot
#

lol want to play it says ban invasion ? ? ? what is that '

marble mantleBOT
cobalt anvil
#

i got banned a week ago for "hacking" when not a word was ever said to me and im not cheating. I made a ticket on the website and still havent heard anything

rapid zealot
#

76561198370101397

blissful herald
marble mantleBOT
#

Hey, @rapid zealot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

you will need to appeal and wait for banning admin rely

cobalt anvil
#

nevermind they denied it wtf

blissful herald
#

ok

cobalt anvil
#

i wasnt hacking and they never even checked my files or anything

#

this is bs

#

ive never hacked in a video game before and i sure as hell am not going to pay to cheat on a game

blissful herald
cobalt anvil
#

but i wasnt cheating

blissful herald
rapid zealot
#

lol it says i cant do a ticket anymore

#

becuase one ticket says already i got unbanned

#

but no

cobalt anvil
#

yall a goofy ass server cant be good at a video game

blissful herald
rapid zealot
#

ban Already Appealed
You already submitted an appeal for this ban.

#

that is what it says

blissful herald
rapid zealot
#

what

#

dont played with my account lol

cloud grove
#

ong thank you guys so much great admins

rapid zealot
#

wtf i dont play with my account then got banned and final decision ?

#

wanna get unbanned lol

thin plover
#

that's correct, the appeal is the final decision

rapid zealot
#

1200hours and got banned for no reason ?

#

dm tell me why

thin plover
#

your reason is the disconnect message

rapid zealot
#

what is ban evasion

thin plover
#

evading a ban

#

a previous ban

rapid zealot
#

for not being on pc ? wtf ?

thin plover
#

or you have EAC banned alt that are breaking our rules from our websites on EAC bans

#

well I don't know your situation but I'm just giving you some information to answer you

rapid zealot
#

yeah i dont no my situation too

#

where i can going against this ?

#

played 1 days or something with some guys but yeah went offline after i check whats poppin im banned

thin plover
#

did you appeal already?

rapid zealot
#

ban Already Appealed
You already submitted an appeal for this ban

#

but nothing happens

thin plover
#

what is your steam ID?

#

oh nvm I didnt read up there

#

it was denied already

rapid zealot
#

76561198370101397

#

yeah but why

thin plover
#

yeah its already denied like Skyline said

rapid zealot
#

but why 😄

#

for no reason ?

thin plover
#

because you were ban evading 🙂

rapid zealot
#

wtf i dont played 😄

thin plover
#

like you've been told, you will have to find another server to play on

rapid zealot
#

how i can ban evading

#

but rustoria is main 😄

#

want a solution for this

near halo
cobalt anvil
#

these admins stink

rapid zealot
#

You just ban someone who hasn't done anything?

#

very nice

cobalt anvil
#

@rapid zealot i got banned for cheating because im good at the game

#

these admins are stupid

rapid zealot
#

Where is the boss of these

marble mantleBOT
#

Hey, @cobalt anvil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cobalt anvil
#

i did idiot and they denied it

rapid zealot
#

me too 😄

cobalt anvil
#

didnt say a word to me

thin plover
#

well, you have your answer

cobalt anvil
#

just denied it

thin plover
#

best of luck

noble terrace
cobalt anvil
#

your all sped

noble terrace
#

thank you

rapid zealot
#

no one trying to help me here

raven mist
marble mantleBOT
rapid zealot
#

😄

soft tiger
#

server is saying i didnt boost server

raven mist
soft tiger
#

yes

raven mist
marble mantleBOT
soft tiger
#

76561198817933287

raven mist
#

Try to do /auth ingame in 5 mins

soft tiger
#

nvm it just worked lmaooo

raven mist
#

👌

soft tiger
#

its been like 10 mins

raven mist
#

Might've been delayed a bit lol

keen relic
#

@neat pumice hey, i cant see the channel it says (No Acces)

#

that you wrote in announcements

thin plover
#

You have to be linked with discord

keen relic
#

with what?

thin plover
marble mantleBOT
#

Hey, @keen relic

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

thin plover
#

This here

keen relic
#

whayt now?

thin plover
#

Yes you are link

#

Try maybe to see the page now

keen relic
torn heart
keen relic
upbeat ridge
#

me and my team were banned for a week is there any chance we can get the ban lifted one day so we can farm bps for eu medium its christmas time and we wanna play a wipe together

flat pendant
#

how to get admin to ban someone that is cheating clear as day

marble mantleBOT
#

Hey, @flat pendant

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

raven mist
pearl kettle
#

how long does a ban appeal usually take to process

torn heart
pearl kettle
#

damn fr

dusky palm
#

Помогите, кто знает, почему не работает Rust+ на сервере EU Main (don't work rust+ on EU Main, help plz.)

stuck briar
#

How do I know how long it will take for me to be unblocked?

dusky palm
#

@torn heart hi, plz help with Rust+ on EU Main, don't work

twin gorge
#

Having issues with my steam unlinking and not being able to relink it

tender wind
#

hi .i'm going to try this again after months. Could an admin please look at my case. I can't joined any restoria server following my steam acc being hacked for 16 hours (got it back through steam support after a day) several months back. I mainly play in AU server but also like to play in US sometimes due to the higher pop. However it now says "hacking" in any Restoria sever i joined as appearenly i've been banned (i've got every other server unbanned that I played in following my appeal to respective admin/support team ) . I am unable to reopen my support ticket as it is now grey out so can't appeal my case. Please un ban me please i got my account back months ago. My Steam ID is : 76561198213737292 <@&274971100184576010>

supple orchid
#

Hi! help pls i cant connect

disconnect: hacking

#

<@&274971100184576010>

#

<@&415898423460626432>

#

Rustorica EU MAin

marble mantleBOT
#

Hey, @supple orchid

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

royal cypress
#

When is christmas art competition due?

torn heart
royal cypress
#

Ty

frosty remnant
#

@torn heart Hello, I filed an appeal against the unban a week ago, they wrote to me that they had unbanned me. But in the end I log in and I’m not unbanned.

upper wasp
#

u cant change the rust radio channels its either stuck on xmas radio which plays nothing or its stuck on the rust radio and u cant change it

hardy blaze
#

Can i get some help

shy remnant
fleet crater
#

I came to your discord

balmy cypress
fleet crater
#

СТАРЫЙ

#

why did you invite me to discord?

#

we were called to the raid to help

hardy blaze
shy remnant
hardy blaze
#

Thanks man much appreciated

balmy cypress
#

could you join voice?

shy remnant
spiral pasture
#

is there clan table?

smoky cape
#

!report

marble mantleBOT
#

Hey, @stark yacht

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cloud grove
# balmy cypress https://discord.gg/WGmCtHa2

Hi apologies on @ing u and messaging you but my friend send his appeal but he couldnt put any screenshots on however he did say that he has them however I thought you said it was very important so is that bad or

#

i talked to you in a call earlier his name is Sushee btw

dusky palm
#

Good afternoon, I've been playing on your EU Main server since Saturday. I always use and use the Rust+ phone app. At first I couldn't connect the server, after a while I started getting an error notifying that this service was disabled on the server. I created a ticket on Saturday, where I was informed that this problem would be solved, it has not been fixed yet. Is this a problem only for me or for everyone on the server? When can I expect this feature to be restored?

steady plume
#

!appeal

marble mantleBOT
#

Hey, @steady plume

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

restive vapor
#

hey could i get some help with question

raven ocean
#

how would i know that the staff members looked at my appeal

sleek drum
restive vapor
#

is it against rule for somone to keep buying the fertazlizer at outpost with a macro or exploit that doesent allow anyone else to buy from shop

restive vapor
#

ohk is there any way also with a screenshot i can have you guys look into it?

#

or video of what he does

near halo
restive vapor
#

ok

chrome marten
#

admins can someone plz do a recording of demo on toria us medium

#

@grand moth can you do it for the wipe cuz olk/we are merging with Ot and we want recording for vids on big raids on 337 and more

upbeat ridge
#

can I get some help from a admin with getting 1day lifted off me and my teams ban so we can bps before thursday wipe?

upbeat ridge
#

Im just trying to get the ban lifted by 1 day so we can have a fun christmas wipe

#

also we didnt even know the guy who got us banned he was a new recruit......

chilly patio
#

Admins i was playing in yours servers for 6 years, but last month there is some cheaters in the middle of the night that goes straight to hidden loot, will you do something about that? We dont want to change server because admins dont give a shit

near halo
upbeat ridge
#

im convinced the admin didnt read anything I said because all it said was some automated message

polar flume
chilly patio
#

Yes i did but i dont know nicknames or some other info because they just go straight to tle hidden loot and thats it

#

No kills, nothing

polar flume
#

also if you read the support chat even for one time you can see that our admins works realy hard and really care about comunıtty and make their best

chilly patio
#

Yeah but they dont work at night, when cheater can do anything they want

blissful herald
chilly patio
#

Who raid base from third floor 😄

blissful herald
#

these days players make a copy paste bases, so for experienced player itss not hard to guess around where stufdf could be

chilly patio
#

Rly? Its was raided base btw

upbeat ridge
#

@blissful herald Can u lift me and my teams ban by one day we just wanna be able to get bps

blissful herald
#

only Banning admin can and if you got a reply already on your appeal then its final and you will need to sit out your ban

upbeat ridge
blissful herald
upbeat ridge
#

maybe theres a button he presses that typees something out for him then when he denys the appeal

blissful herald
#

and manually clocked deny OR approve, if anything needs to be written in a reply then its done, but if its clear case then just straight 2 options

chilly patio
marble mantleBOT
#

Hey, @chilly patio

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
#

and we can look into it, thank you

modest mason
#

how to understand what pissed me off?

iron gull
#

!appeal

marble mantleBOT
#

Hey, @iron gull

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

modest mason
toxic shard
marble mantleBOT
ripe slate
#

!appeal

marble mantleBOT
#

Hey, @ripe slate

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

modest mason
#

@toxic shard

toxic shard
#

I don't see any appeals on this account

ripe slate
#

Marc, i have many questions regarding my ban/appeal

steady plume
#

hey i made an appeal a while ago any updates on it?

modest mason
#

I filed an appeal against this

steady plume
#

me too lol

modest mason
#

@toxic shard

toxic shard
steady plume
#

what was the denial reason i dont remember making an appeal

toxic shard
#

nvm, I don't see an appeal on you either

ripe slate
toxic shard
#

well I don't see any question

steady plume
#

76561198346863518 this is my steam ID, banned for "hacking" 8 months ago, i dont remember the reasoning for the suspicion

modest mason
#

filed an appeal a week ago

toxic shard
#

ok now it's working again ... lovely ... lliks your appeal got approved

modest mason
#

that is, I can play the rastoria

#

@toxic shard

toxic shard
#

no need to ping every 2s ....

steady plume
#

lol

ripe slate
#

lol

toxic shard
#

your country is pretty bad on providing internet, that's why you remained banned, it will be fixed in a few minutes

modest mason
#

Thanks

toxic shard