support

[trim kayak]

did this happen before?

like getting kicked from srver

[gloomy finch]

76561198972530024

[wispy dirge]

There is no way to skip the queue for you.
Try restarting steam and your modem/router and try connecting to another Rustoria server to verify that it's not a you issue

[gusty radish]

why am I being thrown from this server to the desktop without errors, the screen freezes and that's it?

fix your server Rustoria EU Long

[balmy cypress]

Sounds like your actual game is crashing in that case

[gusty radish]

it doesn't throw out on other servers, only on yours

[uneven bobcat]

can u please ban this cheater on small

76561199040126040

[marble mantle]

Hey, @uneven bobcat

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[crude juniper]

Hello guys, please can you unbanned me please, i dont know why im permaban for play with evader

[marble mantle]

Hey, @crude juniper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[crude juniper]

i made the appeal but is denied

[smoky cape]

Decision is final

[crude juniper]

someone can help me???

but i dont know who is the evader

[smoky cape]

Unfortunately, no. You were banned for ban evading and if your appeal got denied, that decision is final

We hope you can find a new server to play on

[crude juniper]

im not cheater or evader

[smoky cape]

If you got banned for evading, that means you're ban evading, not someone else you played with

[crude juniper]

someone in the team

[smoky cape]

If you got banned because of someone in your team, it would have been for association

[crude juniper]

yes

that is

[smoky cape]

In this case it's evasion and not association

[crude juniper]

but i dont know why me must be pay for another cheater

im leggit player

can i send dm cow???

[smoky cape]

Sure

[balmy cypress]

?steamid

[marble mantle]

Hey, @crude juniper

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

send ID and I'll check

[hexed sundial]

can i ask something about the drops because im having some problems with the sleeping bed

[crude juniper]

@balmy cypress 76561198262285503

[smoky cape]

To get the generic drops, I'd suggest to watch a streamer that's not in twitch rivals

[bleak imp]

Hellp

[balmy cypress]

Your ban is perm and will not be removed, no point in asking further as your appeal is both denied and the ban note is clearly saying you cannot be unbanned ever

[balmy cypress]

Hi, whats up?

[hexed sundial]

@balmy cypress

im getting kicked out sometimes and need to wait so long is that normal

[bleak imp]

Disconect: Hasking

[bleak imp]

Good, you ?

[balmy cypress]

Kicked for what? Give more detail

[balmy cypress]

?steamid

[marble mantle]

Hey, @bleak imp

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bleak imp]

76561199552864277

[hexed sundial]

i dont now like im afk waiting to be day time and getting kicked out

im waiting right now like 150 players

[bleak imp]

For the first time with my friends, I decided to visit your server

[balmy cypress]

You cheated on your alt http://steamcommunity.com/profiles/76561199434995089

[hexed sundial]

@balmy cypress ?

[balmy cypress]

Just going to have to wait

or purchase VIP

[hexed sundial]

ok

[bleak imp]

Oooh, it's an old account and an old story, it's already forgotten and long in the past, is it possible to somehow fix it and get banned?

[fading knoll]

Help. I got banned from the server a month ago, I don't play with cheats or macros, and I didn't play rust on your server a month ago.

[balmy cypress]

wait until the rust ban is over 180 days since ban and you can try appealing on https://rustoria.co/support/#

[balmy cypress]

?steamid

[marble mantle]

Hey, @fading knoll

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fading knoll]

@balmy cypress 76561198191255158

[balmy cypress]

Come to discord.gg/rustoria - Shenzyyy

[balmy cypress]

Message @raven mist

[fading knoll]

@raven mist Help.

[balmy cypress]

DM him

message him

[fading knoll]

oke

[balmy cypress]

he's not going to see this if he's busy

send your steamid in your message too

[buoyant crown]

CRASHZONE 2X EU VANILLA LAUCNH

[bleak imp]

Appeal #05d112

Thanks you)

[raven mist]

You can join again

[fading knoll]

Yep, thx.

[prisma seal]

help me

[smoky cape]

What do you need help with

[prisma seal]

I have not used any cheats and when I log into all Rustoria servers, it says discoonect hacking. Can you please be interested?

[smoky cape]

!appeal

[marble mantle]

Hey, @prisma seal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rocky wave]

@@raven mist

@@raven mist Need help

[balmy cypress]

Hi, whats up?

[rocky wave]

My account has been banned by the server, I did not cheat~

[balmy cypress]

?steamid

[marble mantle]

Hey, @rocky wave

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rocky wave]

76561199573683664

[balmy cypress]

Come to discord.gg/rustoria - Monologic

[balmy cypress]

Message @neat pumice

[jagged ruin]

@balmy cypress check DM from Тёмик please!!

[rocky wave]

My Steam account has been sold ~

[balmy cypress]

Unable to skip people

[rocky wave]

I just came back to play for a day

[balmy cypress]

Your friend will need to buy VIP if they want to skip queue

[balmy cypress]

Message mono and tell him this

he will likely not see it here

[rocky wave]

Do I need to chat with him privately

[jagged ruin]

theres no possobility to buy VIP from our county. my friends buy it to me but they cant buy it to him

[balmy cypress]

Yes!

[balmy cypress]

Well I am sorry but VIP is not free

I cannot just skip people for free, means others who pay will be unhappy

[rocky wave]

@neat pumice

[balmy cypress]

Message him

Click his name

click message

[jagged ruin]

) how can we buy it from russia? is there any possibility?

[balmy cypress]

Unsure, perhaps have a friend buy it for him and he sends them the money

[jagged ruin]

)

[balmy cypress]

We don't block any countries though, it would likely be the payment processor causing issues

[jagged ruin]

ya. sure. i always buy VIPs. but not all the freidns can do it. on other servers they got 5 min to recconect. im not telling what servers ofc. but they cant play on this server because of always kicking. im asking for help only once

[balmy cypress]

I am sorry but its a no, it will not be just a one time thing you will come back every time and expect it again and again. I cannot give VIP or skips away for free, I am sorry

[rocky wave]

@balmy cypress

[balmy cypress]

whats up?

[rocky wave]

He is not online

[balmy cypress]

Have you private messaged Mono yet?

Just message him and wait

he is appearing offline

[jagged ruin]

lol why you talking about me like this? for me im buying VIP all the time as you can see. now i call my friend to play with me. but everytime they connect they kicked. i asked for help and you tell me that i will come again and again. lol what?

kinda sad tbh

[balmy cypress]

The answer is no, I am being like this because you are not accepting my clear and final answer

keep asking does not = me giving up and doing this for you

accept the answer

[jagged ruin]

i wish you will not be in situations in life, in that this rule will work. gl

[west mica]

Ermmm???

[mighty drift]

hello

can i get help?

[gritty lichen]

!ticket

[marble mantle]

Hey, @gritty lichen

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[warped tulip]

@balmy cypress i need your help : come to discord.gg - Luke

[mighty drift]

<@&274971100184576010> can u help me?

[lyric basalt]

How can we help you ?

[mighty drift]

I was preparing with my guys for a raid and I was kicked again for a reason unknown to me, how can I prevent this? I stood in a queue for 170 minutes, played for less than an hour and got back into it by an unknown mistake?

[dreamy river]

Why im getting kicked with disconnected: hacking?

[warped tulip]

I was banned for no reason at all, I sat on the roof the entire wipe, shooting from the roof. As a result, I will miss the wipe because it will take 2-3 days to unban and check

[balmy cypress]

dm me

[warped tulip]

You are not allowed to write in private messages due to privacy settings

[balmy cypress]

must be your settings

my DM's are fully open

add me

[mighty drift]

luke

[balmy cypress]

write your issue

[mighty drift]

this

the second day I come across such a reason? Can you help me?

[balmy cypress]

would likely be a network issue, make a #network-support-old ticket and they can look

[mighty drift]

You let the person from above through the queue, why is that?

[noble terrace]

Did anyone else get in touch with you about this? AWZ3 has not been on the staff team for quite some time.

[noble terrace]

We do not manually push anyone through queue

[mighty drift]

lies

[noble terrace]

That screenshot literally confirms what I just said

Which is that there is no way for us to skip queue for you

[royal siren]

hello, how do i know if my ban appeal has been answered?

[sharp phoenix]

How can i make a ticket for a guy super cheating non stop next to junk yard second day already

wall hacking shit

Escanor his name

[warped raven]

<@&274971100184576010> EU Main just disconnected me for the second time no reason and im in a 300 queue again, can this be fixed or can i skip the queue somehow.
there is no grace period for when you disconnect why?

[balmy cypress]

We do not have grace period, not something we've added but you can suggest this in #feedback-suggestions

I am sorry if you got DC'd, would likely be something network related but we cannot skip you. Make a #network-support-old ticket and they'll look why you got kicked

[noble terrace]

!ticket

[marble mantle]

Hey, @sharp phoenix

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[warped raven]

i have played the server for 2 hours and sat in queue for 4

[noble terrace]

You can visit the same website you used to appeal

[warped raven]

tf

[calm hawk]

who have problems with disconnect ?

[balmy cypress]

I am sorry to hear that genuinely, queue is there to stop the server from being overloaded

[warped raven]

i know but why not add a grace period for bugs or if disconnected

[calm hawk]

yes. i have same problem

disconnect without errors

[royal siren]

yes but how do i see my past appeals?

[warped raven]

ik

fix this

[calm hawk]

what i should do?

[warped raven]

iv'e been in queue 3 times today

[calm hawk]

me too

[warped raven]

idk

they gotta fix this

[calm hawk]

this is only this server problem

[noble terrace]

this has been addressed numerous times

it is not something we plan on implementing

[warped raven]

WHY

[dreamy river]

I tried to join my friends to play, but it says disconnected hacking , how do i fix it

[warped raven]

iv'e sat in queue double the time i played the server

[dreamy river]

a couple of days ago i played rustoria server and it was ok

[noble terrace]

because it would make an already slow queue even slower. it doesn't make sense for us to implement it

[warped raven]

ig

[noble terrace]

I get that that's frustrating, but that's why we have VIP available. Our servers are popular, there almost always is a queue

[noble terrace]

!appeal

[marble mantle]

Hey, @dreamy river

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[noble terrace]

?steamid

[marble mantle]

Hey, @royal siren

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[calm hawk]

but we have promlems with disconnect. what we shoud do Jyr?

[warped raven]

alr thx

[noble terrace]

If you're getting repeatedly disconnected, I'd recommend making a #network-support-old ticket so our team can help troubleshoot

[sharp phoenix]

@noble terrace Thank You !

[calm hawk]

thx Jyr

[noble terrace]

no prob. good luck!

[patent gust]

WHERE TO MAKE TICKETS

@noble terrace

[smoky cape]

!ticket

[marble mantle]

Hey, @patent gust

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[patent gust]

!appeal

[marble mantle]

Hey, @patent gust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[patent gust]

i cant create ticket

[balmy cypress]

what happens when you try?

[patent gust]

they dont find banned or mute

[heavy mulch]

i create network ticket

[balmy cypress]

?steamid

[marble mantle]

Hey, @patent gust

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[balmy cypress]

Our team will reply soon

[patent gust]

76561199094762993

its not about network its about if i can play the server or not

[balmy cypress]

sure its that account? I see no bans

[patent gust]

can we talk dms?

[candid isle]

@west mica Im trying to play US Long and it keeps kicking me saying come to discord. Here is my steam ID 76561199264881106

[balmy cypress]

sure

[balmy cypress]

DM me and we can discuss

[fresh sand]

@balmy cypress i got vpn ban help me pls

[balmy cypress]

?steamid

[marble mantle]

Hey, @fresh sand

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fresh sand]

76561199381323991

[balmy cypress]

not a vpn ban

[balmy cypress]

?appeal

[marble mantle]

Hey, @fresh sand

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[gusty radish]

Rustoria EU Long friz and lag

@balmy cypress

[polar flume]

!network

[marble mantle]

Hey, @gusty radish

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[cyan quail]

I can't get on the server
Error: Disconnected: Couldn't Download Level: procedural__4250_EkKeac0N9kysJvAH1TWA4A ( HTTP/1.1 403 Forbidden )

[sleek drum]

!ticket

[marble mantle]

Hey, @cyan quail

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[polar flume]

!network

[marble mantle]

Hey, @cyan quail

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[sleek drum]

you need to get the map file manually
Tell them the url to download the map comes up in console when they connect
Put that url in browser and and download manually

[half warren]

uhhh your guys small boats are bugged it will kick you off and deal damge randomly couldnt get on cargo because of it

[sleek drum]

!ticket

[marble mantle]

Hey, @half warren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sleek drum]

elaborate plz

[hexed sundial]

bro

i got kicked out 2times today

[polar flume]

!network

[marble mantle]

Hey, @hexed sundial

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[indigo swallow]

how to solve the DISCONNECT HACKING problem if you played without cheats

[near halo]

@blissful herald почему не баните за багаюз? человек сидел в текстуре и навыбивал кучу ганов

[blissful herald]

!report

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful herald]

zdelal?

[faint vector]

Hello

[indigo swallow]

@blissful herald захожу на сервак и пишет дисконект хаккинг, а если заходить на другой сервер, то все отлично, что делать?

[zealous sable]

@balmy cypress can u check dm please?

[faint vector]

I have ban on alt account on rustoria server can i appeal it!

For 106 days

[blissful herald]

!appeal

[marble mantle]

Hey, @indigo swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[faint vector]

Bro

[polar flume]

!appeal

[marble mantle]

Hey, @faint vector

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[faint vector]

Iwant to join on another account

Buy i have alt for 106 days

I can or not

[torn heart]

send me the account

[faint vector]

The one who has the ban!

[torn heart]

yeah

[faint vector]

Ok

[hexed nimbus]

You are NOT allowed on Rustoria servers if your situation is one or more of the following:

• You have a gameban on another account within the last 180 days
• You have 2 gamebans on other accounts within the last year.
• You have 3 gamebans on other accounts in total.
• You have an account that is banned on our servers and are playing on another account.
  We are able to check this, and if we find out, you will be banned. Generally, the only reason you will have a banned account is because you were cheating. False-positives are extremely rare, so please don't argue about this.

[heady mango]

I was banned for cheater association, I appealed but know it’s unlikely for me to be unbanned despite me not knowing I was playing with a cheater. I was wondering if y’all could at least tell me who it was so I no longer associate with them in the future. Also, it’s only a week ban right?

76561199381065327

[polar flume]

!appeal

[marble mantle]

Hey, @heady mango

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hexed nimbus]

let those who you played with screenshare there login to rustoria the one caught will have banned for hacking as a DC message

[heady mango]

I’ve already appealed, just wondering if y’all could tell me who it was.

[torn heart]

"Zyneas and Ferb", and yes it's only a 1 week ban.

[heady mango]

Wow it was him?

We honestly had no idea

I’m glad to know though cause I really didn’t think it was him

It’d be over at the same time as the ban was applied though no? So wipe day on Rustoria server is out of the question next Thursday

I get not completely undoing my ban but if the end time could be at least set to like 2PM EST on Thursday do I can at least play Rustoria Main again next week I’d really appreciate it, if not I totally get it. Rules are rules, and despite me having no idea he was cheating, I’ll respect y’all’s decision,

[humble cove]

where tiket ,

[polar flume]

!ticket

[marble mantle]

Hey, @humble cove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

Hey, @humble cove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[polar flume]

!ticket RU

[marble mantle]

Hey, @humble cove

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[heady mango]

Was this his steam ID? Want to make sure i'm looking at the right account.

76561199510823340

Really wishing I had checked his profile before accepting him into our group now.

But we were already playing and were busy when we decided to recruit more people in, so didn't check him.

[pliant slate]

why does my rustoria items dont go upp after i have claimed so many other drops?

[hexed nimbus]

watch rivals official stream

[flat sparrow]

!reportru

[marble mantle]

Привет, @humble cove

Чтобы правильно сообщить о нарушении правил на наших серверах, воспользуйтесь одним из следующих способов:
- Перейдите на наш веб-сайт https://rustoria.co/support/report, создайте обращение, укажите ту информацию, которая наиболее точно описывает нарушение правил.
- Используйте команду /ticket В-ИГРЕ, укажите имена нарушителей, а так же их действия.

Чтобы добавить доказательство в своё обращение используйте следующий метод:
- Чтобы прикрепить скриншоты, загрузите их на сервис, например Imgur, и добавьте ссылку в своё обращение.
- Чтобы прикрепить видео-доказательство, загрузите его на сервис, например Streamable или YouTube, и добавьте ссылку в своё обращение.

Если вы получили бан и хотите подать апелляцию, пожалуйста используйте команду !appealRU в Discord.

[flat sparrow]

imagine i can do better job then chat mod

[pliant slate]

can you send link?

[hexed nimbus]

click eighter the rocket launcher or fridge and you get there

[pliant slate]

im doing it now but doesnt go up?

[heady mango]

Mike, are you able to tell me Zyneas and Ferb's Steam ID? He's the cheater I was banned with for playing, just want to see his profile.

[balmy cypress]

?steamid

[marble mantle]

Hey, @heady mango

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[heady mango]

Not my steam id

[balmy cypress]

send me yours so I can find theirs

[heady mango]

I was banned for cheater association

Ah ok, one moment

Mine is 76561199381065327

[balmy cypress]

sec

[civic hamlet]

Is the turret placement 6 on EU small?

[pliant slate]

imm watching now?

[civic hamlet]

i thought it was 12?

[heady mango]

I just have to know if me checking his steam profile would've saved my wipe

Gonna drive me crazy if i don't know

[balmy cypress]

https://steamcommunity.com/profiles/76561198852988342

[hexed nimbus]

if it does not go up try refresh page and reconnect account

[polar flume]

:)) ahahah first day first mistakes

[heady mango]

Thank you

[polar flume]

it happens you know

[flat sparrow]

i should really be a chat mod fr

[pliant slate]

i did, it didnt work

[hexed nimbus]

[heady mango]

Luke I already asked this but I didn't get a response, and I don't suppose it's possible. But I was wondering if somehow my ban could end before the next thursday wipe? I really want to play main again next week, and won't be able to do so if my ban isn't over until nearly midnight that day. I totally get it if not, and i'm not asking for a full unban, I just wanna be able to at least play rustoria again next week.

Otherwise it's effectively a 2 week ban for me

I appealed but know you guys don't typically accept those for cheater association

[balmy cypress]

I'll look at what we can do

[heady mango]

Thank you very much. Like i said, if not, I totally get it. I should've done more research into the guy before bringing him into my team. I'd never play with a cheater, and had no idea he was cheating.

[jaunty relic]

how am i gonna open ticket ?

[near halo]

!ticket

[marble mantle]

Hey, @jaunty relic

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[jaunty relic]

/ticket

[marble mantle]

Hey, @jaunty relic

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[jaunty relic]

!appeal

[marble mantle]

Hey, @jaunty relic

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[marble mantle]

Hey, @quartz knot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[slender timber]

@quartz knot plz do not call out cheaters use /ticket in game calling cheaters out makes it harder for Admin to do there job if the supposed cheaters see they've been ousted

You may also f7 but f7 doesn't come to us those go to facepunch

[jagged ruin]

restock 5 days VIPs EU MAIN please!!!

my friend kicked again

[jagged ruin]

PLEASE! RESTOCK 5 DAYS VIP EU MAIN.

DC again

[sleek drum]

it doesnt work like that unfortunately

theres a set number of vip and when its sold out you have to wait for it to come back into stock

[near halo]

@warm linden

[lusty dock]

obama

[sleek drum]

??

[lusty dock]

hey i got a question in regards to racism

[sleek drum]

is there somethign i can help you

[lusty dock]

yeah sure

im aware streamers can report people who VOIP racism, if I were to stream, and show the vod to show someone spamming racial slurs via voip, would that be taken as evidence?

[sleek drum]

we don't moderate voice

[lusty dock]

ryan has said that streamers can report people for racism via voip

i remember having this conversation like months back

and yeah im not schitzo here it is

very plainly says that they moderate streamers VOIP communications, therefore that would make it seem like VODs are an easy way to confirm if shit is being faked or not. so im asking, if i were to stream, would my reports be accepted? or would they be thrown out, and this is only for "big" streamers

[smoky cape]

We do not moderate voice chat. If you hear someone make a racist comment, disregard it and move on

[lusty dock]

holy fuck what a screenshot that is

but you're not acknowleding what im asking, so can someone else do so?

[broken aspen]

you are taking messages out of context

[lusty dock]

thats me talking to him bro lmfao

the context is, video recordings are too hard to moderate. so they do VOD shit for streamers

[broken aspen]

Ryan disagreed with you, we do not moderate voice chats

[lusty dock]

"When it's someones career on the line"

this is him saying that yes, they do moderate voip for streamers

is it for ANY streamer? or just ones they work with? thats the question

[blissful herald]

are you partnered?

all in rules

[lusty dock]

what a reach lmfao

[blissful herald]

well you asked, is it for every streamer

[lusty dock]

the main context to the conversation i had with ryan was spoonkid on stream saying that some random guy he downed said the N word and was banned

that isnt stream sniping, that's just racism in this game

so no, it's not in the rules lmao

[blissful herald]

well.... did you watched them what they did before OR after....

there might be more to it usually that the viewers see

[lusty dock]

it was one of spoonkids wipe streams

it was about as normal gameplay as it gets, just like how everyone else has to experience racism in this server

[blissful herald]

anyway, you asked about it I answered, personally am not going to discuss this with you further

[lusty dock]

you didnt answer it, you just said something unrelated to what i said, just like this guy

no one likes to give straight answers ig

and the thing is, im not even sure spoonkid is partnered, i think he's just a big streamer lmfao

[quartz knot]

https://steamcommunity.com/profiles/76561199198860800/

cheat

[marble mantle]

Hey, @quartz knot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quartz knot]

!appeal

[marble mantle]

Hey, @quartz knot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[balmy cypress]

We only moderate in these cases if the person is aiming to get the streamer punished, targetting them with racism for example to cause a twitch ban or similar issues

we don't actually moderate voice chat for any other cases, just mute voices

[lusty dock]

i figured that much but in the case im referring to, it literally was just a downed guy screaming the N word as per usual. is that stream sniping?

[balmy cypress]

I couldn't say without lots of context

[lusty dock]

well its been years so idk about context now lmao. i was just wondering

[balmy cypress]

depends on multiple things, we try to be more than certain that it was done to cause issues for the streamer before banning

[lusty dock]

alright makes sense, thanks

[gilded raven]

urm i keep getting disconnected for hacking?

[balmy cypress]

?steamid

[marble mantle]

Hey, @gilded raven

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[gilded raven]

76561199014525466

[balmy cypress]

Looking

[balmy cypress]

Free to jump into voice?

https://discord.gg/rM83DZTf

[surreal turret]

im getting kicked for steam auth

[smoky cape]

Problem on steams end

[unique lodge]

me and my team perma getting kicked for this any clue?

[heady mango]

prob cause you were hacking 😉

[sleek drum]

this channel is for support purposes not for your commentary, please move to general

[heady mango]

Actually had a question while i'm here, and also, my bad.

[sleek drum]

try restarting and updating steam

[sleek drum]

no problem was just informing you of this channels intended purpose

what can i help you with

[heady mango]

76561198852988342 Is a guy I was playing with and got banned for cheater association, he's telling me now that y'all are unbanning him and should be unbanning the rest of us? Can you confirm? I'm steam ID 76561199381065327

He says he linked his real account to y'all because he was playing on a bought account

[sleek drum]

did you appeal

[heady mango]

I appealed, yes, but he also appealed and is now telling us this.

so just wanted to confirm that's whats going on

[sleek drum]

has your appeal been responded to

[heady mango]

How do i check that?

[blissful herald]

your buddy who got banned, never appealed

so put your appeal in and just wait for bannign admin to reply

[heady mango]

Ah so he's lying to me

[blissful herald]

clearly

[heady mango]

He's not my buddy, just a guy i was playing with, had no clue he was cheating

Certainly not my buddy in any way shape or form now that i know he's a cheater

[balmy cypress]

He's been speaking with me in DM's I believe but I never told him he's getting unbanned

[blissful herald]

oh Luke has more info

[balmy cypress]

yeah checked and its the same person I was speaking with

[heady mango]

Well if he wasn't actually cheating, any chance we could get an unban?

[balmy cypress]

not sure where he is getting the idea of the ban being removed from

[balmy cypress]

I am not saying he was not cheating

[heady mango]

Ah ok

[balmy cypress]

just confirming I was speaking with him, not my ban

[heady mango]

My mistake

I'm off to the gym then, later lads

[unique lodge]

any clue about why this keeps happening?

[shy remnant]

Look at this annoucement: #announcements message

It is unfortunately not an issue on our end but EAC seems to be working on it

[unique lodge]

much love thanks for the response

[shy remnant]

[surreal turret]

i got kicked for ban and it told me to come here

im not hacking

[sleek drum]

!appeal @surreal turret

[marble mantle]

Hey, @surreal turret

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[polar wraith]

did we just get banned me and my duo got kicked now we in q

or is there issue and some people getting kicked but not all?

[surreal turret]

me i got kicked for discord shit

[polar wraith]

wtf weird

me and duo just 2v8 and got kicked only us 2 running back to base

[near halo]

The disconnect message says what?

[polar wraith]

didnt get 1

just went away before i could read it

[near halo]

Try to connect again and see if any messages pop up

[polar wraith]

pray for me

[dark radish]

it should say in your F1 console

[polar wraith]

q

[near halo]

What?

[polar wraith]

will lost my whole snowball

crazy how awful game is me and duo gets kicked

[near halo]

Got banned or just kicked?

[polar wraith]

kicked

both of us same time why i thought we got banned

[near halo]

It happens with all of us, maybe some route problem, high ping, lost connection, etc

[polar wraith]

nah

im from canada west side he from america east side so whole different providers and routing

server issue simple

if there server cant run 700+ pop then lower it a bit some times owners just gotta use that head on there shoulders

[sleek drum]

what was the disconnect message

[sleek drum]

if its a network related issue please make a #network-support-old ticket

or as fear said

check your f1 console and it should list the reason you disconnected.

[keen relic]

if i ever be a mod on one of these servers, will i still be able to play on the server im mod on?

[toxic shard]

Chatmod yes, admin no

[keen relic]

damn\

i have bad chat history but i changed can i apply

[toxic shard]

try it, can't say

[keen relic]

okay

[keen relic]

how do i check how many hours i got on rustoria?

ineed to write it down but i dont know how much i have

[late garden]

It crashes after connecting to the server. disconnected:hacking

[topaz finch]

!appeal

[marble mantle]

Hey, @topaz finch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[late garden]

I did not use any additional software

[keen relic]

how to check hours on rustoria?

[sleek drum]

!appeal

[late garden]

can u help ??

[marble mantle]

Hey, @late garden

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sleek drum]

you must make an appeal

[gilded temple]

Hey i have a quick question... Are VPN:s allowed on Rustoria?

[tender steppe]

Do i report someone as rule violation if he is bug abusing ? @sleek drum

[sleek drum]

yes

[sleek drum]

!ticket

[marble mantle]

Hey, @tender steppe

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tender steppe]

okey, which kind of moderator has right to see it

i am making it rn, just one sec

@sleek drum check it please, ticket number #cb7c16

[spiral moon]

How do u fix the eac disconnect or can u not

[polar flume]

it is not connected to Rustoria servers the issue reason is Eac so actualy there ıs nothıng we could do

[tender steppe]

@polar flume please check ticket

[spiral moon]

When is the fix, i get eac every 5min its annoying

[polar flume]

#announcements

[analog zinc]

kind of bull shit you muted me

[shy remnant]

?steamid

[marble mantle]

Hey, @analog zinc

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[analog zinc]

76561199122652305

[shy remnant]

!appeal

[marble mantle]

Hey, @analog zinc

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rustic dome]

76561199122104589

hi i am trying to join server but it is saying disconneted : hacking ? i do not hack or do anything that would make this happen all your other servers work fine for me just sea long ????

[sleek drum]

!appeal

[marble mantle]

Hey, @rustic dome

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[short kayak]

how do i claim my donate

[shy remnant]

In-game ?

[short kayak]

i bought it but in game it says i didnt

[shy remnant]

Are you on a modded or vanilla ?

[short kayak]

modded trio 5x

[shy remnant]

Have you tried to reconnect ?

[short kayak]

american

yea i have

[shy remnant]

Have you linked your steam account and did /auth in-game ?

!auth @short kayak

[marble mantle]

Hey, @short kayak

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[short kayak]

how i do the auth in game

ive done all that

[shy remnant]

Alright then:

!vipissue @short kayak

[marble mantle]

Hey, @short kayak

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[shy remnant]

Try to reconnect after the /auth if you've just made it in-case it solves your problem tho.

[rustic dome]

fix my ban, thanks. and send me proof of this hacking ban i got ? killed / seen 4 people and banned 9 hours ago while playing face punch 1..........? tell me how that works

[modest cypress]

does video evidence of cheats speed up bans?
had a guy toggle his aimbot as i got to his core, went from missing shots to instantly snapping to my head even after multiple respawns
combatlog shows only headshots too

copied from general, didnt see this channel

i woulda clipped the last one but my game crashed 😭

[lyric basalt]

@short kayak Still having issues ?

[short kayak]

yea its not showing up in the game it doesnt have the redeam button like the others

[lyric basalt]

Try to do /auth in game in 5 minutes

[short kayak]

i have a bunch of time but it j dont work

like i can take a screen shot and show you i have the pack bought

[sleek drum]

have you made a ticket

[modest cypress]

I f7 reported him, is that not how it works on these servers

*?

[sleek drum]

no

[crisp cave]

can i get a check on my ticket on rustoria us low pop?

[sleek drum]

!ticket @modest cypress

[marble mantle]

Hey, @modest cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[modest cypress]

Thank you

Can i use the same username that works for tpr

Because he has a weird symbol at the start of his name

Nevermind, your thing seems very advanced and easy to use

[sleek drum]

it is

[modest cypress]

Ok i created a ticket, unfortunately no clip, i had the perfect one showing the combatlog and his blatant aim, but my fucking game crashed lmao

[lyric basalt]

I would recommend you to make a ticket in #payment-support so our payment team can take a look at your situation

[short kayak]

is there anyway to get a refund bc its not working

[lyric basalt]

Feel free to make aa ticket in #payment-support and there they will help you with this stuff or you can ask there for refound if you haven't used it yet

[short kayak]

ok

ive already made aticket

[hexed rivet]

@ocean thistle i was told to contact you

whenever i try to log on to us medium it disconnects me and says to talk to you

[cunning tulip]

Ticket Tool Invite & Support

Ticket Tool - Support Server
Ticket Tool - Bot Invite

[hexed rivet]

!ticket

[marble mantle]

Hey, @hexed rivet

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shadow tusk]

It looks like appeal doesn't work. 3rd day of waiting(

[smoky cape]

Standard response time is 1-3 buisness days

[shadow tusk]

Yep
So tomorrow will be 4rd day)

[tacit pivot]

Excuse me, administrator. I was still playing on the CO server yesterday, but today I suddenly couldn't access the server. My teammates are still waiting for me in the game

[thorny dune]

If you'd like to paste me your SteamID I can take a look for you

[noble terrace]

@rustic dome It would be more beneficial for you to come to this channel vs posting in feedback and suggestions. What's your steam ID?

[lapis hornet]

can't connect, it says disconnected: hacking

like what? what happened?

[smoky cape]

!appeal

[marble mantle]

Hey, @lapis hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lapis hornet]

Sent an appeal ticket, thanks. That's weird... though....

[noble terrace]

@opal jolt If you're authed on TC you should be able to pick up a turret in TC range

[opal jolt]

i can''t since it says the max player limit has been reached (6) so i can't pick it up

[shadow tusk]

The same thing with me.
Missed yesterday wipe.
Filled Appeal case so tmrw will be 4th day of waiting..

[opal jolt]

does the modded servers have a harsh decay system?

[lapis hornet]

I haven't even killed anyone, my K/D ratio is like.... 0/1 KD LOL

now both of my account are banned

is this association ?

[normal tangle]

!appeal

[marble mantle]

Hey, @normal tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shadow tusk]

This game works like crap

[lapis hornet]

I think I know the reason why, I ask my friend to log in and accompany me for a while, turns out, he's using his 697 days banned account

damn it this is riddicilous, my base is even 2x2 and I haven't even killed anyone at all

[shadow tusk]

I don't even know exact reason. The only one ban I found - 5X Server 6 month ago (p.s.I never played at 5x in my life 😆 )

[lapis hornet]

darn it, why on earth did my friend use his 697 days ago banned account to log on, even just for a couple of minutes. *facepalm

but it's weird, it doesn't says that I got association ban, it's only said: hacking

[shadow tusk]

I gave my car to a friend, planned to play Rust for 2 next weeks nonstop.
So I can't even drive anywhere now

[lapis hornet]

your friend got banned for hacking?

[shadow tusk]

Nope
Just gave him my vehicle

I play with my friend in Duo always

[noble terrace]

Doesn't look like you're currently banned. Can you try to log in?

Your appeal was approved yesterday afternoon @shadow tusk

[shadow tusk]

Oh

Need to try again

[lapis hornet]

!appeal

[marble mantle]

Hey, @lapis hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shadow tusk]

It works. Thank you!
Succesfully connected to Us long Rustoria

[noble terrace]

Yours should be fixed. Wait 5-10 minutes and then try to connect again

[lapis hornet]

Thankyou, if you would like for me to provide further information, such as screenshot of my Task manager or anything, I can provide.

[noble terrace]

Not necessary 🙂 Was an error that has since been resolved

[lapis hornet]

ah I see. thankyou for the information

[lapis hornet]

about this, I asked my friend gamma, he said he's using his new account with the same name, 11 hour gameplay I think. is this the root cause?

697 days ago he was banned for scripting in his main account

[noble terrace]

If he logged into the wrong account first, then yes, that could be the reason

[timber kettle]

can any admin hop into support please

[noble terrace]

can't vc right now but what's up

[timber kettle]

kids cheating his dick off

[noble terrace]

!ticket make sure you submit a ticket using /ticket in game chat or by going to our website

[marble mantle]

Hey, @timber kettle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

F7 reports only go to Facepunch

[timber kettle]

yh thats gonna take a while

if his shit is undected he safe

[noble terrace]

We don't take reports over Discord

So you need to make a ticket

[timber kettle]

nah fuck that

[noble terrace]

Lol

Alright then

[timber kettle]

like how long do you think its gonna take the team to sort it

[noble terrace]

We try to get to tickets as quickly as we can, but depends on overall volume of tickets and admin availability

[timber kettle]

politician anwser must say 🙂

[noble terrace]

We don't have a definite time frame 🤷

Most tickets are answered in a few hours or less

[rugged willow]

Can an admin look at my ban appeal please.

[timber kettle]

nah bro ur dead

[rugged willow]

tragic. i got banned for playing with a hacker when i was in the group he was in for less than 5 minutes

didnt even know there was a hacker

[noble terrace]

Only the admin who banned you can do so. Average response time is 1-3 business days but we try to get to them sooner. Just keep in mind that weekends don't count towards that time frame

[rugged willow]

dog shit ass server retarded ass admins fuck yall ban me from the discord idgaf not even my fault i got banned had no idea there was a fucking hacker in the team. plus i got kicked from that team about 3 minutes after i joined

[rigid knoll]

WALLHACK AIMBOT

check pls him we cant play

[noble terrace]

deliberately or not being the key words there

[timber kettle]

u ok buddy its just a game

[noble terrace]

!ticket

[marble mantle]

Hey, @rigid knoll

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[noble terrace]

Refrain from calling them out in game and in Discord

[rugged willow]

i legit was one with one other dude and left the damn team in like 3 minutes. i wasnt even on when the hacker was.

[noble terrace]

Did you include that info in your appeal?

[thin plover]

you can go back and add more stuff to your appeal

[rugged willow]

ill do it rn but 1-3 business days for a fucking video game is crazy not to mention yall dont count weekends

[noble terrace]

that's what business days means

lol

We're all people with lives and jobs outside of Rust

We don't do this 24/7

[rugged willow]

acting like yall running a multibillion dollar business. ik one of u can fix this bs but yall lazy

[timber kettle]

kennedy does it 24/7 he needs his dopamine

[noble terrace]

No, only the admin who banned you can handle your appeal

[timber kettle]

like c mom guys ahahahahaha

[rugged willow]

this guys knows

[noble terrace]

That's the case with every ban and every appeal

[rugged willow]

well change that shit

[noble terrace]

#feedback-suggestions

[thin plover]

#general you dont need anymore support

[timber kettle]

make a revolution u were good at that kennedy

anabolic

can u come support

to see if its worth it ?

[noble terrace]

We don't take reports over Discord Taco

[rugged willow]

im just saying ik u guys know that i aint do nun wrong yall just too worried about routine n shi

[timber kettle]

anabolic is better

i just want to know if the admins feel like its enough evidence

[noble terrace]

Wait for a response to your appeal

[noble terrace]

You could have submitted 10 tickets in the time you've spent chatting here

[thin plover]

what

I'm not joining support, you were told to make a ticket, my answer isn't going to change

[rugged willow]

lol u prolly right but what good does it do making tickets if supposedly the only way to get unbanned is by the guy who banned me and it takes 1-3 business days

[lapis hornet]

Verywell, that could be the case. Thankyou for clearing this up. Wish you guys and Rustoria a successful future! Long live Rustoria!

[rugged willow]

why would i make tickets

[timber kettle]

ur weird

[rugged willow]

im witht his guy

[thin plover]

huh what

[covert rune]

i dont understand it haas been 5 days since to reply

[lapis hornet]

sometimes... bad luck happens, it also occurs to me. ban appeal are very easy, just a click away and rustoria staff are very quick response.

[rugged willow]

i submitted a ban appeal already they just dont wanna look at it

[thorny dune]

Do you have a ticket ID for this and I will take a look?

[thin plover]

we told you, only the banning admin can review it, it's not that we don't want to look at it

[rugged willow]

just go look at it

@ that mf on discord and get him on rq

take like 5 seconds

[lapis hornet]

bro just chill with the attitude, I'm not defending anyone because I'm also a user, but it doesn't have to be rude

[noble terrace]

We have a lot of appeals. All are of equal priority. We're not going to give you special treatment unfortunately.

[timber kettle]

u should hes a piece of history

[rugged willow]

thats not what im saying im just saying if i can get banned for 3 minutes in a team i feel like yall should unban in less than 1-3 business days

as for everyone

ig what im saying is the server is dogshit and so are the admins.

[noble terrace]

no u

[rugged willow]

fuck

[lapis hornet]

no, I just appeal today and they unbanned me in a sec

[noble terrace]

?steamid

[marble mantle]

Hey, @covert rune

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[rugged willow]

yall specially treating densS but not me

[lapis hornet]

it means, bad attitude will get you nowhere

[noble terrace]

Different situation

He wasn't actually banned

[thin plover]

huh

[rugged willow]

wtf are u denss

[lapis hornet]

I'm a complete stranger here, but I don't talkshit to the admins like you

[rugged willow]

u spend your time in support channels talking to people like ur any help.

[noble terrace]

#general if you don't need help 😉

[lapis hornet]

this bro

[timber kettle]

we love dick riders

[noble terrace]

#general to you too

[rugged willow]

bro wants a blow job from the admins

sweet talking them

[jagged escarp]

you mean people with manners who treat people they would like help from like human beings?

[rugged willow]

i need support which is why im here

ill slide one of yall 20 if unban me

its not like i was cheating nor did i know i joined a team with a hacker in it

look at my history ive never even been banned before

im a productive citizen of the rust community. i report hackers not join them

[noble terrace]

It doesn't matter if you knew or not tbh

[rugged willow]

i understand that but im saying i legit was not in the team for any longer than 3 minutes plus the dude hacking wasnt even on

i got a team that needs me

[noble terrace]

Just include that in your appeal and ✨ wait for a response ✨

[rugged willow]

keep the community happy plleeeeeaaaassse

[noble terrace]

I'm sure your team will survive

[rugged willow]

no they wont

im the best player in there

they will actually die

[noble terrace]

unlucky

[rugged willow]

go watch them in the game

one of the dudes name is firm

ask them if yall should unban me

if they say no they say no and ill stop yapping

[noble terrace]

yeah no

lol

wait for your appeal response

[rugged willow]

fuck

imma ban u from being an admin. citizens arrest in dis hoe

[lapis hornet]

!appeal

[marble mantle]

Hey, @lapis hornet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rugged willow]

@noble terrace ill have a civilized conversation with you i promise just join the support channel

[jagged escarp]

youve been given a response. You dont require support. Please move to general

[rugged willow]

chooky you too

mf i do need support i no longer understand how this works and i need an explanation

[thin plover]

#general here just in case you get lost

[ocean void]

Step 1: File appeal. Step 2: Wait for a response.

[rugged willow]

i no longer understand how to read please join support vc to re explain it

[jagged escarp]

It works like this. You get banned. You dont think you should be banned. You put in and appeal. You wait for the response.

[rugged willow]

response time mad stupid

[upbeat yoke]

@thin ploverVPN BAN 76561199337107783

[jagged escarp]

im sure we could just press 'keep banned' and not look into it if you prefer

[upbeat yoke]

@jagged escarp

[rugged willow]

shitty ass server

keep me banned please

maybe itll slow down my rust addiction

[jagged escarp]

does anything really slow down a rust addiction tho haha

[rugged willow]

yes.... a server that i enjoyed banning me for something that is not my fault then proceeding to tell me they wont get back to me in a timely manner

[jagged escarp]

happy days

[jagged escarp]

Looking now

[rugged willow]

sad days fr

[upbeat yoke]

THANK YOU

@jagged escarpWhy is it still inaccessible, is he a VPN ban?

[jagged escarp]

still looking at it thanks for your patience

[upbeat yoke]

ok

[tacit pivot]

Excuse me, administrator. I was still playing on the CO server yesterday, but today I suddenly couldn't access the server. My teammates are still waiting for me in the game

[harsh ember]

Do you receive a specific message when trying to join the server?

[jagged escarp]

You should be ok to connect in 5 minutes

[upbeat yoke]

thank you

@jagged escarp

[jagged escarp]

Have a great day!

[upbeat yoke]

@jagged escarp bro

He's forbidden for you to look at it again😂

76561199337107783

I see his account is banned，he is hacking?

[thorny dune]

Hello there, this should now also be fixed and they can reconnect

[upbeat yoke]

ok

He still can't get in, hahaha

[thorny dune]

Tell them not to spam connect, wait 10 minutes and then connect and that should be fine

[upbeat yoke]

ok

[edgy geyser]

move lux up a call, he need support asap

[thin plover]

why

[edgy geyser]

need help

[thin plover]

for...?

[edgy geyser]

server assistance

[thin plover]

for...?

[upbeat yoke]

How his account was banned for 2 days@thorny dune

[edgy geyser]

rustoria

[edgy geyser]

a ban

[thin plover]

he can make an appeal

[edgy geyser]

nobody checks it

[harsh ember]

Yes they do, 1-3 business days for a response.

!appeal

[marble mantle]

Hey, @harsh ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[edgy geyser]

lux needs help

[umbral dust]

hi, after buying boats from fishing village, it is kicking player's out of the boat when you start driving, at it is also damaging the players, please admins look in to the issue, its is really making difficult participate in events that require water travel.

[thin plover]

yeah you already said that

[thin plover]

F7 this to facepunch, its been a bug for a few months now

[shy anchor]

lux need help

[smoky cape]

With?

[shy anchor]

drag him

[harsh ember]

I am pretty sure Ling Ling was jsut talking with Lux...

[shy anchor]

he need help

[upbeat yoke]

How his account was banned for 2 days76561199337107783

@thin plover

[thorny dune]

Your friend uses a VPN which drastically increases the chance of this type of error, but we will always resolve these as quickly as possible

[upbeat yoke]

ok thank you

[mystic pond]

Where can I report directly about possible cheaters. I have 1500 hours, and these dudes just seem to know EXACTLY where we are. Currently on US LONG

[smoky cape]

!report

[marble mantle]

Hey, @mystic pond

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[worldly badger]

bro

[oblique loom]

cheater rustoria long

[marble mantle]

Hey, @oblique loom

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[trail schooner]

why server kicking me with "hacking" reason?

[slender timber]

!appeal

[marble mantle]

Hey, @trail schooner

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[trail schooner]

alredy

its server problem

[slender timber]

unfortunately thats above me sorry it can take 1- 3 business days or more to get back to you

[trail schooner]

why

[sleek drum]

I understand you are frustrated but we do have 29 active servers. With 1000s of players all often making tickets and reports and appeals. Every report is dealt with high level of care, attention and thoroughness. We do aim to get to tickets as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

[trail schooner]

my team waiting me, i can write my id and u check it?

[sleek drum]

did you make an appeal

[trail schooner]

YES

[sleek drum]

then you have to wait

[trail schooner]

i wait more than day

[sleek drum]

unfortuantely these things take time

[trail schooner]

Senior admin, it's 5 minutes just to see the appeal, if you really wanted to help, you would have done it. My teammate was banned within an hour, I've been waiting for more than a day. Thanks for your attention

[late viper]

i got banned accused of playing with a hacker are we going to see proof of this? completely unaware of the hacker if he was.

[pliant halo]

^ same

[frigid marten]

who can sell rust account

[slender timber]

!appeal

[marble mantle]

Hey, @late viper

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[late viper]

i already sent in an appeal i just want to know if we will see prook because once again if he was hacking a lot of us were unaware.

[slender timber]

unfortunately its the way it works admin will have to review your appeal

so sorry for the inconvenience and understand the frustrations but it is the rules when teamed

[frigid sentinel]

I m getting disconnected from rustoria servers for "hacking" even though i have never used such a thing for years. Haven't played rust for the last few months and im certain i did not have this problem whem i was playing. only thing that i did was i joined it with crosshairx, which i did not use yesterday but still got kicked out. I dont think that i got banned cuz i can join any server except rustoria. What can be the be the problem?

[molten flicker]

!appeal

[marble mantle]

Hey, @frigid sentinel

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[trail schooner]

check my appeal 76561198886649753

[toxic sun]

why cant i craft christmas trees

there is in the menu but cant craft

[deft kestrel]

I'm waiting for the unban until the new year, which I got for nothing. DAY 3

[warm estuary]

where can i report someone ?

[shy remnant]

!report

[marble mantle]

Hey, @warm estuary

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[toxic sun]

<@&274971100184576010> why cant i craft christmas trees

[near halo]

@jagged escarp Why you ban me what the freak i no cheating. i just use scripts they are part of da game

[novel elk]

L scripting

[upbeat yoke]

https://steamcommunity.com/profiles/76561198971594436/ vpn ban

@lilac nova

[thorny dune]

Hello there, this should now be fixed and you can reconnect

[upbeat yoke]

ok thank you

[gusty swallow]

/report

[marble mantle]

Hey, @gusty swallow

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quaint verge]

!appeal

[marble mantle]

Hey, @quaint verge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[static nebula]

cheater on rustoria us long, name NeTvoyKatenoc

[marble mantle]

Hey, @static nebula

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quaint eagle]

Hey support team, how is a player able to jump into my base from the air, take all my loot and disappear when there is no way out except going all the way down and exiting through the front doors. he jumped into my unfinished base from the sky

[civic pilot]

parachutes are a thing now.

[quaint eagle]

ok but how does he exit the base?

[quaint verge]

how many time it will take you to check ban appeal

[quaint eagle]

i didn't hear any helicopter or mini in the sky as well

[drowsy knot]

how can i make player report???

[quaint eagle]

you guys can't answer that can you now? I know you can't fly away with a parachute.

how do i report the player?

there is literally no jump up to exit my base. He jumps in takes fall damage then just disappears

while doors to the outside are closed.

[narrow onyx]

why so many us main fucking dc?

[valid flint]

Как вернуть за вип?

How do I get a refund for the VIP?

[blissful herald]

Make a #payment-support and fill the Template there

[tropic meadow]

why is he constantly throwing out of the game

[granite grove]

+1

[toxic sun]

CAN ANYONE TELL ME WHY THERE IS CHRISTMAS TREE IN CRAFTING MENU BUT I CAN'T CRAFT IT

[novel elk]

real.

[novel elk]

biggest problem in rust

why no christmas tree

[tropic meadow]

why did He throw the game 4 times in 1 hour, me and my friends

[jagged ruin]

expand VIPs for 1 day please..... its unreal to play today on EU main

[polar flume]

!network

[marble mantle]

Hey, @tropic meadow

If you are experiencing connectivity issues, such as:

• Rubberbanding
• Time-outs
• Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

[granite swallow]

Народ подскажите пожалуйста где VIP-службе поддержки
People, please tell me where the VIP support service is

[polar flume]

!vipissues

[marble mantle]

Hey, @granite swallow

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[blissful herald]

#payment-support esli u tebja est vipka i tam kakije to problemi, esli hocesh kupit, togda silka na varh posmotri

[jagged ruin]

!

[pseudo knot]

!report

[marble mantle]

Hey, @pseudo knot

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[stray kraken]

!auth @stray kraken

[marble mantle]

Hey, @stray kraken

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[tropic meadow]

i did what you said and there is also a VIP, but this time it makes a mistake Disconnected: Connection Anempt Failed

can türkmüsün knk

[polar flume]

evet

burda cozum bulamıyoruz

genel olarak bır sorun var su an düzelir kısa süre içinde

[tropic meadow]

anladım teşekürler brom

[hexed sundial]

why cant i join eu main

[blissful herald]

should be back up very shortly

[jagged ruin]

скайлайн ку) ты давно с другого сервера перебрался?) не буду его называть

[shadow horizon]

Excuse me, administrator. I was still playing on the CO server yesterday, but today I suddenly couldn't access the server. My teammates are still waiting for me in the game

[blissful herald]

god nazad

[shadow horizon]

Excuse me

[blissful herald]

you excused

[shadow horizon]

Excuse me, administrator. I was still playing on the CO server yesterday, but today I suddenly couldn't access the server. My teammates are still waiting for me in the game

[blissful herald]

and what does it show you?

[shadow horizon]

hacking

[blissful herald]

!steamID

[marble mantle]

Hey, @shadow horizon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shadow horizon]

76561198879521052

[blissful herald]

give 10min and then you can log back in

[shadow horizon]

thank

[crimson spear]

i got banned for cheating

[polar flume]

!appeal

[marble mantle]

Hey, @crimson spear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

i dont have any rewards for boosting

why this server have so many cheater

[near halo]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[olive grove]

EAC: corrupt or invalid backend message . All time kick by this reason me and my team8

[wispy loom]

This has been a big issue across Rust recently

This is not an issue specific to our servers or what we can fix, unfortunately

[tough bane]

hey @wispy loom Eu Small is lagging over and over.... can you may have a look?

Teammate and me are getting teleported over and over

[keen relic]

how do i check how many hours i have on rustoria??

[hexed nimbus]

/playtime in chat

[round wind]

Rust
I was banned for cheating, although I have never played rust with cheats.
I am ready for any checks.

my nickname is LEGION

Please unban

[balmy cypress]

?steamid

[marble mantle]

Hey, @round wind

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[round wind]

https://steamcommunity.com/profiles/76561198084793017/

maybe I ended up in a team with bad people, but mostly I play solo

[balmy cypress]

Fixed now, it appears you were mistakenly linked to something. You can connect again in five minutes

[keen relic]

/playtime

[jagged hound]

i need help with something, can anyone help?

[balmy cypress]

Hi, whats up?

[jagged hound]

i would like to take it to private dms is it okay?

[balmy cypress]

Yeah send me a message

[round wind]

[wispy vigil]

someone cheating in my server

[noble terrace]

!ticket create a ticket using these instructions please

[marble mantle]

Hey, @wispy vigil

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[wispy loom]

Hey is it any better now?

Saw the spike when you messaged, but it seems to be good now

[latent locust]

hey, bought the game yesterday, was doing a little research saw that this is one of the best monthly servers, but i dont know how to join it ingame 😄

[polar flume]

its great to hear that you can found our servers easily by type rustoria to finder

and you can choose whıch one you want to play

[latent locust]

thanks, just found it, didnt realise its a official one

[hollow oasis]

Hey Admin, I linked twitch (also followed), twitter (also followed), subscribed on YT, joined the discord and steam group... I restarted the game and typed "/auth" but i am still not getting all the points (I think 7 at once right now). On the rustoria.link page the buttons for following are still there but when you click them i am already following.

[pliant halo]

how will i know when my ticket has been responded too?

[noble terrace]

ticket or appeal?

[pliant halo]

sorry appeal,.

[noble terrace]

you should be able to check back on the same website

when did you submit it?

[pliant halo]

yesterday @noble terrace

[noble terrace]

typically takes 1-3 business days, meaning weekends don't necessarily count. but if you give me your steam ID, I can check on the status for you

[pliant halo]

@noble terrace i dmed you.

[noble terrace]

Don't have DM - accept friend request and then you should be able to message me

[void mortar]

how do i make a ticket

[noble terrace]

!ticket

[marble mantle]

Hey, @void mortar

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rapid elm]

i need help

[dense light]

Anyone know why I keep getting dc and no eeror msg or anything?

i legit someone and get dc happen 2 times yesteray and 1 time today

[near halo]

What's the message error?

[fallen herald]

Hi how to fix it?? all day on eu long(((( Disconnect Reason: EAC: Corrupt or invalid backend message
Disconnected (EAC: Corrupt or invalid backend message) - returning to main menu

[smoky cape]

#announcements message

[dense light]

No error msg

[chilly nova]

Someone "Luke" keeps disconnecting me anytime I try to join the server. I've only had the game 10 hours and don't get why I keep being dropped. It told me to join discord. Anyone know?

[smoky cape]

Dm @balmy cypress

[tough bane]

Lagging again, yeah it was better for some time, but it is back now again.

[rapid elm]

@eternal solar i need help

[crimson hemlock]

any admin

We were banned a week ago, it was written that it would be lifted today, I think my ban has some more time, can you help me?

<@&274971100184576010>

[hollow pewter]

I got ban. How can i verify me?

[smoky cape]

!appeal

[marble mantle]

Hey, @hollow pewter

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[ivory narwhal]

dude we have a ban right now but it ll over into 4 hours. can u expired the ban earlier please guys?

[smoky cape]

Standard response time for an appeal is 1-3 buisness days

[dense light]

https://gyazo.com/0c9b931c92ef179eab95e80a52e69d85 this is what happens and then this the screen i get https://gyazo.com/f431cbb2443a563995336b8802389e78

[rapid elm]

i was baned for no reason can some one help me

[dense light]

No error msg or anything anyone know why?

[smoky cape]

!appeal

[marble mantle]

Hey, @rapid elm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[crimson hemlock]

The response to our objection came on 16.12.2023. I have been waiting since the morning for the ban to be lifted, but is there a chance for our ban to wake up early? It is very late because we are on a train.@smoky cape

[rapid elm]

it says that i was baned 4 months ago but i was playing like yesterday

[crimson hemlock]

any server admins ?

[ivory narwhal]

ı didnt make an appeal. I just offer to expired the ban earlier please.

it was just a request from you.

[crimson hemlock]

<@&274971100184576010> help me pls

[raven mist]

Appeals take 1-3 business days

[ivory narwhal]

we didnt make an appeal dude

ar u real?

[raven mist]

So make one

[ivory narwhal]

okey fine

[raven mist]

If you are banned you need go make an appeal

Standard procedure

[crimson hemlock]

We are objecting, we are making a small request, we have received a response to our objection, can you help us?

[blissful herald]

your ban ends in 4h

[ivory narwhal]

yes u r right. but my ban will be expired into 4 hours. So ı just request to expire earlier from you

[crimson hemlock]

We objected and when we got back it said that our ban will be lifted today, that's why we want help. We got banned because of someone and everything went away a week ago. We were just going to ask if there was a chance to lift our ban 4 hours early.

[blissful herald]

then you need to make ban appeal

[crimson hemlock]

Is there a chance to wake up early? We have lost everything anyway, we will start from 0 and it is very late.

[ivory narwhal]

we didnt even cheat anyway

[crimson hemlock]

We're just asking you, do you have a chance to unban us 4 hours early? We love playing on your server.

[ivory narwhal]

our friend used it, we didnt know

[crimson hemlock]

@blissful heraldDid you understand me?

We have been waiting for your ban for a week. Can you help us? Can you lift it only 4 hours early? I'm asking you not to play on another server, let's play on your server.

[blissful herald]

Make appeal, and ask there, only way to have a small change

[crimson hemlock]

We love your server, we had a little misfortune and we got 0 times, we don't have much time, can you give us a chance for 4 hours?

Responses to objections are received within 1 to 3 days. Until the response to your objections is received, our ban will be lifted. I request you, please.

please can you help us @blissful herald

Can you please make me come back?

[frigid sentinel]

it says they approved my appeal, does it means my ban got reversed?

[smoky cape]

Yes

[crimson eagle]

is me still banned?

[novel elk]

wtf? what is this response

[crimson hemlock]

Why doesn't anyone want to help?

[novel elk]

reported a base which lags the whole server, and get this kind of respond?