support

[brave nexus]

sup i got 3 times disconnected by eac and 1 time just lost connection in 1 h

[lilac saffron]

can someone help me ???

[near halo]

Try this fix
#announcements message

[brave nexus]

k, i'l try

[near halo]

What is the issue?

[lilac saffron]

eac back message

i have payed for this queue skip and i have been loading in more then i have played the server

[near halo]

@lilac saffron Same for you, try this

[lilac saffron]

DONT WANT TO BE RUDE BUT WHAT IS GOING ON ?

[near halo]

Sorry?

[raven mist]

#announcements message

Read this please

[dawn hollow]

Can you fix my frind vpn ban my id is76561199155274628

[near halo]

👆

[lilac saffron]

i payed for queue ever wipe and this performants is terrrible

[raven mist]

the eac kicks are out of our control

like i said... Read that

[timid carbon]

Yo quick question I joined the steam group and when I check in game it says only my discord is linked

[dawn hollow]

@raven mist hello

Can you fix my frind vpn ban my id is76561199155274628

[noble terrace]

This was answered in #general by Monologic. It is not a VPN issue. You need to appeal.

[dawn hollow]

OK

[sour hemlock]

can VIP can be transferred from EU MEDIUM to EU MAIN? as I miss read info about wipe times?

[near halo]

!vipissues

[marble mantle]

Hey, @sour hemlock

If you are having VIP issues, such as:

• Queue skip not working
• Never received your kits in-game
• VIP transfer (If you bought for the wrong server)
• Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

• Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
• VIP transfer (Unless bought for the wrong server)
  Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

[civic wasp]

!report

[marble mantle]

Hey, @civic wasp

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[light peak]

!appeal

[marble mantle]

Hey, @light peak

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quaint eagle]

Support team how do I report a player?

[lyric basalt]

!report

[marble mantle]

Hey, @quaint eagle

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[high dragon]

BANNED FOR
Hacking

i just got a ban waht the reasons to i got this ?

[rugged thistle]

https://gyazo.com/2d65a823e82de89bc17000d5e0629e42 - Our clan is not loading. why?

[stoic moth]

!report

[marble mantle]

Hey, @stoic moth

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[pearl ether]

!appeal

[marble mantle]

Hey, @pearl ether

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[past timber]

so i got banned from the server last night after i drink whole bottle of captain morgan💀 i dont remember why i got banned

[topaz finch]

report

[marble mantle]

Hey, @topaz finch

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[past timber]

what i have to do

[lyric basalt]

What's your disconnect message ?

[hollow current]

@minor temple 76561198342930422

[hollow current]

Wait for Kitty to get back to you or try to dm him

You will need to have a talk with him

[past timber]

okay

thanks

[raven mist]

Please dont call it out in here and no need to tag us

[topaz finch]

If you would review tickets in time there wouldnt be a reason to type here

[raven mist]

The tickets you created are 5 mins old

We're humans, not robots

[topaz finch]

Nice, you checked it, thanks a lot ❤️

[icy hazel]

Hello, I am not allowed to join the server due to “Disconnect Hacking”, what does this mean?

[light folio]

you cheatin

[icy hazel]

This is mistake

[marble mantle]

Привет, @icy hazel

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[sterile parrot]

yo admins i got banned for playing with hacker when i found de hacker in your discord i dont even know him can you plz unban steamid:76561199168378935

[clever marlin]

Hello i have a problem entering the US Medium server, it says "Disconnected: Hacking" and i never hacked and never played with a hacker, can i get some help

I have to type something to the staff to help me? im not use to this

[minor temple]

I Will be ready in about 10 minutes would that work for you?

[past timber]

yes

[clever marlin]

Hi, can i get some help Mr, Admin

[restive shoal]

how long is the q for appeals I send mine yesterday and still no response

[lyric basalt]

It can take 1-3 business days

[restive shoal]

'-'

[clever marlin]

if ii says Disconnected:Hacking do i have to appeal too?

[hardy night]

Still waiting for mine as well @restive shoal 😦 trynna get back into that 5x that wiped today

[lyric basalt]

Yes you will need to appeal

[clever marlin]

i think i already did, i need to do something in the discord or is only on the page

[minor temple]

could you please join #368790610783764480 when your ready

[past timber]

[broken plaza]

hi i try to connect server and see "come to discord.gg/rustoria - SKYlineGTST"

hi i try to connect server and see "come to discord.gg/rustoria - SKYlineGTST"

[short valley]

turret limit on 2x vanilla eu

[ocean thistle]

!steamid

[marble mantle]

Hey, @broken plaza

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[broken plaza]

why

why i get a ban&

?

take a break

[ocean thistle]

Skyline wants to talk to you, but he doesn't know who you are if you don't provide your steamid

[clever marlin]

76561198158096883
this is mine, can i get some help
i know i never hacked before

[ocean thistle]

!appeal

[marble mantle]

Hey, @clever marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[broken plaza]

I have already indicated

!appeal

[marble mantle]

Hey, @broken plaza

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[clever marlin]

yes, thanks you, i already did it

[ocean thistle]

Where?

Please post it in chat, thank you.

[broken plaza]

i cant make screen

[ocean thistle]

https://rustoria.co/getmyid

Copy and paste it here please

[broken plaza]

i link

this

[ocean thistle]

Click on the link, click to login, and you will see a 7656 number

[broken plaza]

76561199079146452

я блять нихуя не понимаю что тебе надо америкос

[ocean thistle]

@blissful herald

[broken plaza]

what u need

i dont know

[ocean thistle]

Please wait until skyline contacts you about your ban.

[broken plaza]

he call me?

will call me?

[ocean thistle]

He will give you more information when he contacts you

Please be patient until then

[broken plaza]

How long do I have to wait for him

[hardy night]

😂😂 you gotta get in line my boy

[broken plaza]

слышишь ты хуесос\

попадешь в россию ты как ебальник откроешь тебе вырубят сначала потом в голове будет

пусть бегут пусть бегут

[hardy night]

Mannnn idek what you just said

Damn the first message buddy called me a cock sucker

[near halo]

Some kind of rage 🤔

[hardy night]

The second one didn’t translate

And the third one basically is telling me to let them do their job 😂😂

They gonna do it… they just gonna get to me before they get to you lmaoo

[near halo]

Need help?

[idle stump]

help pls(
76561198891159607
i got ban

[shy remnant]

!appeal

[marble mantle]

Hey, @idle stump

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[idle stump]

take a break

:\

[shy remnant]

!appealRU

[marble mantle]

Привет, @idle stump

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[broken plaza]

!appealRU

[marble mantle]

Привет, @broken plaza

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[broken plaza]

фло блять мне бан снимет кто то

why take break

[clever marlin]

76561198158096883
can someone see way im banned, makes no sense

[broken plaza]

pizdec

I got banned just so someone will fix it

[heavy wigeon]

where to make a ticket about a cheater?

[near halo]

!appeal

[marble mantle]

Hey, @clever marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[near halo]

!report

[marble mantle]

Hey, @heavy wigeon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[eternal solar]

!ticket

[marble mantle]

Hey, @heavy wigeon

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[broken plaza]

some one help me?

some one help me?

[shy remnant]

What do you need help with ?

[broken plaza]

i get ban - take a break

[shy remnant]

!appealRU

[marble mantle]

Привет, @broken plaza

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[broken plaza]

i did appeal

[shy remnant]

Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

[broken plaza]

its dont working

i gat ban on 12 hours

why should I wait 1-3 days for the sake of a 12-hour break

[blissful herald]

Stop streamsniping and you won't have issues in future, see all rules here https://rustoria.co/rules/vanilla

[broken plaza]

на русском

ты же русский

[blissful herald]

Eso raz budesh strimsnipit polucish ocen dolgij ban, idi procitaj pravila servaka

haroshovo vecera

[broken plaza]

ок спасибо хуепва вапвап

друг мой хорошего вечера

[clever marlin]

How can i get ban from hacking, if i havent hacked never in my life?

[marble mantle]

Hey, @clever marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[clever marlin]

already did

[broken plaza]

бля кто согласен что он хуесос + в чпт

[wispy dirge]

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

[blissful herald]

!tm 670652677415370773 2h

[marble mantle]

:ok_hand: temp-muted Вантузе Анатоле (@tapochek9548) for 2 hours

[ocean thistle]

[blissful herald]

🤦‍♂️

not the smartest tool in a box by the look

[acoustic hull]

why was i muted in server eu mondays (3 DAYYSS!!!!!)

[shy remnant]

?steamid

[marble mantle]

Hey, @acoustic hull

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[acoustic hull]

76561199102034838

[clever marlin]

okay, when would i get that answer

[shy remnant]

Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

I see, please make an appeal on our website if you'd like to contest it.

!appeal @acoustic hull

[marble mantle]

Hey, @acoustic hull

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[acoustic hull]

why? its a chat mute?

[shy remnant]

"To appeal your ban or mute"

[acoustic hull]

it says i was muted for no reason given? mistake?

[shy remnant]

Please, send a request if you'd like to appeal your 3d mute 🙂

[dim rune]

whats average wait time for a ticket

guys just running around shafting ppl

[clever marlin]

mine it is a mistake i dont even recall playing in your servers 8 months ago

[shy remnant]

Depends what you reported. Cheater ?

[dim rune]

yeah

[clever marlin]

and still im banned ofr some reason

[dim rune]

got clips too if needed, eu 10x that wiped today

[shy remnant]

Admins will look at it asap don't worry

[shy remnant]

Please include your evidences in your ticket so it'll be easier for our team to solve your ticket

[dim rune]

how can i put a clip on the ticket?

[shy remnant]

!appeal Make an appeal, a staff member will answer you as soon as possible 🙂

[marble mantle]

Hey, @clever marlin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

Have you already created the ticket ?

[dim rune]

yeah

[shy remnant]

Go at https://rustoria.co/support, you'll be able to manage it from there

[hardy night]

@blissful herald Hey, how long are bans for exceeding group limit of 3?

I provided a ticket maybe 15-16 hours ago and was just seeing if maybe the ban is less than the time it may take for the ticket to be answered

[harsh bronze]

I have a clip from someone who may have aimbot, twitch clip, can I send it?

[dim rune]

it just says I can add messages how do I attach the clip?

oh wait would streamable link for clip work?

[shy remnant]

!ticket please 🙂

[marble mantle]

Hey, @harsh bronze

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[floral yacht]

can someone answer a question for me

[south kelp]

ask a way

[shy remnant]

If the website does not show any way to include an attachement, please follow the same instructions as an in-game ticket:

To include evidence in an in-game ticket, please use:
A service such as YouTube or Streamable for video evidence.
A service such as Imgur for screenshots.

[floral yacht]

why are my bases showing up on the map as red dots

the entire server can see these red dots, all of our TCs are marked in red dots

[hollow canopy]

bro thats ur crosshair

[floral yacht]

i dont have 7 crosshairs scattered across the map bro

[shy remnant]

What server are you playing on ?

[floral yacht]

US main Vanilla

[snow kelp]

<@&874995535881326632>

[shy remnant]

Please, there is no need to ping an Admin role. Ask your question first at least 🙂

[shy remnant]

That's not possible tho, are you sure other players have it ?

[lyric basalt]

How can we help you ?

[hardy night]

Can anyone also help me with this ?

[finite abyss]

hi we are currently being camped by cheater

[snow kelp]

MY FRIEND TALK TO YOU

@finite abyss

[floral yacht]

Other people were able to call out all 7 red dots on the map, not on my team or anything

[finite abyss]

they are clearly using aimbot

[snow kelp]

THANKS

[finite abyss]

at rustoria.co eu medium

[south kelp]

!report

[marble mantle]

Hey, @finite abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[harsh bronze]

I already reported it on the page

[finite abyss]

we already reported them in game but they are not banned yet here are their steam ids

76561198801651175

76561199574494447

[floral yacht]

would you be able to confirm that, it is not a hacker/mod acting up?

[blissful herald]

!steamID

[marble mantle]

Hey, @floral yacht

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[floral yacht]

76561198162806025

[blissful herald]

@floral yacht am on US main and the map doesn't go together with your map

[blissful herald]

that account has never been on our servers

[finite abyss]

they still camping us right now

[floral yacht]

Rustoria.co US main East

[finite abyss]

admin help plz

[blissful herald]

can you screenshot of the server when you press esc?>

[blissful herald]

!report

[marble mantle]

Hey, @finite abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[blissful herald]

and we do not have server called EAST

[finite abyss]

!report

[marble mantle]

Hey, @finite abyss

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[finite abyss]

@blissful heraldcan you help plz?

[blissful herald]

make a report and it will be looked into it

[south kelp]

we both sent you what you need to do

[floral yacht]

is this not a server from yall?

[finite abyss]

we already did

[south kelp]

then you will need to wait for a staff to get to your ticket

[blissful herald]

THat is some fake server as far as I see

Our one is Blue and not red

[hardy night]

Damnnnn

[finite abyss]

anyway to insta ban them

[hardy night]

You just gotta put the report in and wait homie

[south kelp]

we all have to wait.

[hardy night]

https://tenor.com/view/me-waiting-for-my-friends-to-get-online-gif-25825491

My first of 3 days off I’ve had to wait @finite abyss :/

[finite abyss]

bruh thats outrages they litreally are camping us and headshot us every single time

[light folio]

skill issue

[finite abyss]

i can assure u its not

im talking abt every signle shot

[noble terrace]

You didn't report them. F7 reports only go to Facepunch/EAC. If you want Rustoria admins to look into them, you need to do /ticket in game or go to our website

[finite abyss]

kk

[shy remnant]

(Our website for ticket: https://rustoria.co/support/report)

[near halo]

@shy remnant Any list or channel that i can see all commands like ! appeal?

[finite abyss]

i just submitted through /ticket in game

[clever marlin]

its funny that u have to wait for a mistake, how can someone get ban without ever hacking

[shy remnant]

Let me ask if I can answer this ^^

[raven mist]

Whats the issue?

[clever marlin]

im banned from US Medium 8 months ago, and find out today when i wanted to play in that server, but i have never hacked and never played with a cheater, so dont get how can i got banned from cheating

[raven mist]

!steamid

[marble mantle]

Hey, @clever marlin

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[clever marlin]

76561198158096883

[shy remnant]

Sadly, there is no channel that players can see to get this information. Maybe soon for you I hope ! 🙂

[raven mist]

You can join again

[clever marlin]

ty

What does this mean?

[light folio]

run steam in admin

or verify files id say

[clever marlin]

ty

[light folio]

everyone gets that every now and then

[near halo]

It is tuesday

Weekly steam maintenance

[clever marlin]

right, i forgot

[dim rune]

any chance an admin can look at this ticket? its been almost 2 hours

[shy remnant]

Please be patient, administrators are constantly hardly working to get you the fatest answer possible. Don't worry, we will get back to you asap 🙂

[solar sparrow]

!force

[marble mantle]

Hey, @solar sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[timber bridge]

!force

[marble mantle]

Hey, @solar sparrow

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1704394800:F> (your local time) is the time of the next force wipe and it will happen <t:1704394800:R>.

[shy remnant]

@lusty dock Please head to #general if you'd like to talk of non-support related stuff 🙂 Thank you 😄

[lusty dock]

stop deleting my messages bro

[dim rune]

skill issue, go to general bud

[shy remnant]

Your messages are not related to this channel. Please head to #general as I asked you to.

[lusty dock]

you cant delete my messages, otherwise you'd have to delete every other message like the one above

[dim rune]

hes a mod, pretty sure he can....

[lusty dock]

he can also delete his own discord but i dont think it'd be a good idea!

[shy remnant]

One more time, you message was not related to a support request. There is nothing wrong talking but please, do it in #general.

Please, continue your conversation in general or in DM.

[dim rune]

what are you even saying

[near halo]

The commands showed here by the other mods/admins, i can use without problems?

[shy remnant]

Yes you can 🙂

It is not agaisnt our #rules

[near halo]

Ok, thank you!

[shy remnant]

No problem, hit me up if you have any other question !

[keen wren]

could someone please check ticket

on website

[shy remnant]

What was your ticket about ?

[keen wren]

neighbours cheaters

[shy remnant]

Alright, administrators will have a look at your ticket asap, don't worry about that. Please remain patient while we get back to you in the fatest time we can 🙂

[keen wren]

this is being hard we thinking about quitting so if it could be fast i would appreciate it

[shy remnant]

I understand how frustrating it can be to encounter a rulebreaker in-game. I am deeply sorry for your experience being ruined, we are doing our best to get back to you as fast as possible, trust me

[near halo]

76561198840029517 can someone look into this?

[shy remnant]

What do we need to look ? 🙂

!report

[marble mantle]

Hey, @shy remnant

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shy remnant]

Please, make a ticket so we can have a look 🙂

[keen wren]

@shy remnant we raided them but please check them out

[shy remnant]

As long as you made a ticket, we will check them out 🙂

[formal wind]

Hi I was playing with a guy that I recently met on an arena server that I did not know was a cheater/hacker and I received a ban for playing with him. I submitted a ban appeal close to 24 hours ago and I have yet to receive a response. Can somebody please look at this. Appeal #7ce43d

[shy remnant]

Hi @formal wind !

As a reminder for appeals: Standard response times are 1-3 business days but can be more or less based on the situation.

Be patient, someone will answer you 🙂

[formal wind]

Thanks for letting me know @shy remnant

[shy remnant]

Anytime you need ! 🙂

[hardy night]

<@&274971100184576010> I was unbanned but my teammate was not

it was for teaming but an admin unbanned me and didn't unban my teammate

[shy remnant]

Did he filled an appeal ?

[hardy night]

he did.. but I ta;led to the admin on discord and he unbanned me through that

[plucky dove]

can i get help with trio server 5x can i tallk to admin

i was trying to kick a freind and add a diffrent one

[smoky cape]

What do you need help with

[plucky dove]

well trying to get me and my other two teammtes unband for teaming even tho we were doing all the correct steps to do it

because we were trying to replace oneof them

[smoky cape]

Were you a group over three people?

[plucky dove]

no we kicked him out of team broke his bag but we let in our friend in but it kicked us for teaming

[smoky cape]

That's weird

Have you appealed?

[soft iron]

i need hel[

[plucky dove]

cant find that lol like dont see the appeal all i am trully worried about is being band from all servers

[soft iron]

help

[smoky cape]

!appeal

[marble mantle]

Hey, @plucky dove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[smoky cape]

With what

[plucky dove]

ok thanks

[soft iron]

https://cdn.discordapp.com/attachments/1182242374127202386/1184231690130952232/image.png?ex=658b38b4&is=6578c3b4&hm=1bc35fadb452d57b331f581181db8e605610aefbf2de6f5f91c7b4c58daccc34&
https://cdn.discordapp.com/attachments/1182242374127202386/1184231737484660796/image.png?ex=658b38c0&is=6578c3c0&hm=85b096633b56ba8853d20ccfbcc6c64cb159eacdeadd612331509bf4cb53f8ff&

https://cdn.discordapp.com/attachments/1182242374127202386/1184231690130952232/image.png?ex=658b38b4&is=6578c3b4&hm=1bc35fadb452d57b331f581181db8e605610aefbf2de6f5f91c7b4c58daccc34&

wtf

[smoky cape]

Join chit chats

I'll show you

#441672573332357130@soft iron I'll screenshare it because it's hard to explain over text

[soft iron]

i can"t

[smoky cape]

Sign in here

And scroll down and click refresh drops

[soft iron]

I sent you a message look

dm

[smoky cape]

Can you call or no

[soft iron]

no

[plucky dove]

how long does it take for them to get to it

and sense we are on the topic of twich drops all my stuff is connected but it is not giving me bloos rock skin

[smoky cape]

Appeals take 1-3 buisness days

[wraith sundial]

ANYONE HAVING ISSUES WITH STEAM AUTH TIMEOUT I CANT GET INTO SERVER?

[toxic shard]

Tuesday = steam maintenance day

they update everything overnight which end up with issues region by region mot of the time

[hardy night]

@toxic shard

[plucky dove]

@smoky cape the ban goes through all server with the same baning system or what ever you want to call it

just to let you know

[haughty hinge]

steam auth fixed

[shy remnant]

If you got banned on a Rustoria server, you are banned organization wide. Does that answer your question ? 🙂

[torn heart]

Go to https://twitch.facepunch.com/ and hit the "Connect accounts" button, once you sign in hit the button after that says check for missing drops

[sacred jewel]

lf 2-3 for toria mondays got bps

[hardy night]

can't no one help my teammate out?????????

cmon bruh..

[plucky dove]

did he make an appeal

@hardy night

[hardy night]

hell yaaa

A mod unbanned me directly tho

they didn't go through our ticket

[torn heart]

!steamid

[marble mantle]

Hey, @hardy night

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit pivot]

My teammates are still on the server. I was banned as soon as I went online

[ocean void]

!appeal

[marble mantle]

Hey, @tacit pivot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[hollow hull]

!apeal

they banned me for hacking when i never eve hacked before and havent played in 100 days

[ocean void]

!appeal

[marble mantle]

Hey, @hollow hull

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[woeful cypress]

!report

[marble mantle]

Hey, @woeful cypress

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[unique mica]

!report

[marble mantle]

Hey, @unique mica

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[hardy night]

I follow on twitch and don't get points for it :/

[near halo]

Points?

[floral yacht]

do you think that server got ban?

how can i check if a fake server was banned

[near halo]

can i report insiders?

[lyric basalt]

Insiding is a part of game

[near halo]

okie

ty

[hollow canopy]

hey admins the guy u said wasnt cheating cuz he was offline is back online cheating, get c ancer

[brisk bluff]

make another ticket so we can have a look

[acoustic hull]

he left server

yall took a look "he is currently offline, but i dont think hes cheating"

realest cheater check ever

[brisk bluff]

make another ticket when you see the player back online and we will gladly have another look : )

[modest mason]

good afternoon I have a problem every time I go to Rustory I get kicked ny haking

[near halo]

!appeal

[marble mantle]

Hey, @modest mason

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[acoustic hull]

oh hes online

and he will be for a loooonggg time

[brisk bluff]

have you made a ticket?

[acoustic hull]

icba reporting players with 5kdr and yall copy pasting the same message

[acoustic hull]

naah you good cuz

[brisk bluff]

how do i know who to watch if you dont make a ticket

[acoustic hull]

"Hey there ! Seems like this player is offline at the moment. However, i do believe that this player is not cheating!"

[brisk bluff]

if he is online now

make a ticket

[acoustic hull]

However, i do believe that this player is not cheating!"

[brisk bluff]

so we can look

[acoustic hull]

:o

[modest mason]

Help me pls

[ocean void]

with?

[modest mason]

good afternoon I have a problem every time I go to Rustory I get kicked by haking

@ocean void

[ocean void]

is it the EAC Error message youre getting?

[modest mason]

can send you a screenshot via PM

[ocean void]

!appeal

[marble mantle]

Hey, @modest mason

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tawny condor]

hello some admin

[ocean void]

whats goin on

[tawny condor]

It's Monday and I have a hacker in my house for 1 hour, he won't let me play, can you please ban him?

I need that great help\

[ocean void]

!report

[marble mantle]

Hey, @tawny condor

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tawny condor]

I already did

[lusty dock]

5 hours baby lets go!

[ocean void]

perfect, an admin will check it out soon as they can

[tawny condor]

please don't let me play

Thanks you

[lusty dock]

status update:

unironically ive been sitting in the top of their base for the past hour, i dont think they've done much of anything to prove that they are toggling or not

thank god the admins are so thorough!

[blissful herald]

Seem you are not really happy with our work we do, maybe its time to look for different server where Admins can please your needs....

just a suggestion

[lusty dock]

"if you dont like game then why even play it???"

[blissful herald]

True as well

[lusty dock]

people have been using that one for ages bro you gotta come up with new material

it isnt a magical phrase to utter to deflect all criticism, otherwise you wouldn't have a feedback channel lmfao

[blissful herald]

not really, we are not here to please every player and we will never be able to do so anyway

[lusty dock]

why do you have a feedback channel

[blissful herald]

If you think you can do better #staff-applications feel free to apply and show us hows it sdone

[lusty dock]

with your logic, everyone should accept how things are and not offer any advice, complaints, or critque

i think you've come up with a great idea, you should go leave that in the feedback channel

5 hour ticket times are absolutely crazy on a server as dead as mondays rn

[raven mist]

@lusty dock never seeing you saying anything positive, constantly bashing us admins. Asking you kindly to stop doing so as you have no idea how much time admins spent doing tickets and catching these cheaters. We’re here to help you players and not taking constant disrespect from you. Kindly asking you to stop, thank you!

[hollow junco]

how lon does it usually take for apeals to be checked?

im tryna paly a wipe tmr

[raven mist]

1-3 business days

[lusty dock]

can you acknowledge that a 5 hour ticket time is crazy?

[raven mist]

What are you banned for?

[lusty dock]

ive never had one that bad

[hollow junco]

cheating, but they ban says its from 2 months ago and ive played toira up untill just b4 this force,I undersatand saying i didnt chjeat wont help anything but jsut wanting to know how im banned

[raven mist]

!steamid

[marble mantle]

Hey, @hollow junco

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[hollow junco]

76561198220474499

[raven mist]

Taking a look

[lusty dock]

you've got some balls to write me a paragraph about "disrespectful behavior" and then you straight up ignore the question i ask

[hollow junco]

cheers bro

[lusty dock]

you're no more mean than i am lmao

[raven mist]

Not gonna keep discussing with you, if one thing is not enough you’ll find another one to be negative about. Move to #general thank you

[lusty dock]

its a support related question? why would i put it in general its the wrong place

[raven mist]

You should be able to join again

[hollow junco]

ill try now

[raven mist]

Great let me know if it works now

[hollow junco]

yep it worked, any idea why I was banned in the first place? algud if not thanks for help

[raven mist]

Looks like you were mixed up in some old stuff but seems fine now

[hollow junco]

sweet

[dusk field]

what is the limit on turrets on 2x?

[raven mist]

Double of vanilla

[dusk field]

Okay thanks

[sturdy oracle]

@raven mistvpn76561199410883480

[warm scaffold]

i got banned with the reason "come to discord" who would like to speak to me

@minor temple would you like to speak

[minor temple]

Could you please join #368790610783764480

[sturdy oracle]

@minor templevpn76561199410883480

[nocturne canyon]

why ban my friend he did nuffin

[minor temple]

You should be good to join the server in 10 minutes

[astral estuary]

i know yall have said yall have a busy work load right now but is there anyway i could get my appeal looked at its going on 4 days

[plush valley]

same problem here

everytime they use the cheat they turn it off affter so they dont get detect

we right now killed someone like three time and after that he know where we are exactly and he is coming for us nd killing us befor he couldnt do shit with thomi now with pistol killing two guy in a dark of night is insane you know

everytime im reporting them after two hourse i get answer that they check this guy and he dont have anything sus this guy just use they cheat in fights in that moment they get killed by us not normal time they know hwo to use it

[blissful herald]

Well in your case I just had a quick look at your chat logs and seems every time you first Call out the cheater and then make a ticket, clearly that they might toggle off, If you do think somebody is cheating, DO NOT call them out in chat OR on discord, just make a ticket

[plush valley]

it doesnt matter bro they go off

[blissful herald]

Its clearly not helping us trying to catch somebody possibly cheating if he has Benn called out multiple time sin chat

[plush valley]

they just use it in fight bro

[blissful herald]

well clearly they go off when you call them out

[plush valley]

i swear to god this guy couldnt hit me once and i killed him twice now he is killing us in night coming ffrom somewhere else

the amount of cheater now is just getting up idk why specially in rust and some other fps game

[blissful herald]

Just make a ticket and it will be looked into and keep in mind we Ban players only if we are 100% sure they are cheating

[plush valley]

like insanly going up

[blissful herald]

I agree, cheater problem always has been on rust, not only here but on every server

[plush valley]

no im talking about amount of them

[blissful herald]

we do try and get rid of them as fast as we humanly can

[plush valley]

they are just getting more everyday why ?

[blissful herald]

Steam Sale, I don't know, I never cheated in any Video game, I don't know how their Brain works unfortuantly

[plush valley]

same here i hope we make anti cheat fix this thing

[blissful herald]

but I agree with you, cheater problem latly on Rust has been very terrible

[plush valley]

like somthign can stop this bozo from injecting cheats

bro we cant play i swear first wipe icame here three of my nighber got bannd cause of cheating

and we were like oh this guys are pro player and then a few hours affter chat send banned banned

i htink its time for new anti cheat

real one

[astral estuary]

hey skyine do you think you can look into my appeal ? ive been waiting ages for someone to respond to it

[tender walrus]

Почему меня забанило апеляцию подал а ничего никто не ответил?

[rugged nova]

i need help

😃

[deft kestrel]

у меня тоже самое, но в апееляции ничего не ответили, просто написали что придётся заявку отклонить

[ocean thistle]

Is there anything specific that you need help with? :)

[ocean thistle]

Hey there, may I get your steamid or your appeal id?

[rugged nova]

rust prompts to ban hackers but I played the game for less than 30 hours.@ocean thistle

[ocean thistle]

!appeal please

[marble mantle]

Hey, @rugged nova

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rugged nova]

ok

[tender walrus]

!appeal please

[marble mantle]

Hey, @tender walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[deft kestrel]

Is it possible to get unbanned faster for tomorrow's wipe?

Sorry for the stupid question, I just play only on rustoria, and I got banned for nothing

[ocean thistle]

What is the ban reason?

[deft kestrel]

Disconnect: Hacking

When I filed an appeal, I thought there would be a check or at least something, but in the end it was simply rejected

I don’t want to spam here, but it’s just a very stupid situation when you get banned for no reason and me teammate also gets a week’s ban

[ocean thistle]

!steamid

[marble mantle]

Hey, @deft kestrel

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[deft kestrel]

76561199359642342

[ocean thistle]

Taking another look at it very quickly

[rugged nova]

My problem is also Disconnect: Hacking, but my appeal was directly rejected. What else do I need to provide?

[ocean thistle]

Hey there, unfortunately you were found to be hacking and that is why your appeal was denied. Once denied, that decision is final as there was evidence. I do apologize but there is nothing more I help. I hope you and your team find another server to play on. Thank you and I hope you have a good day.

[ocean thistle]

I can give it a quick look, but if it was denied then it's most likely will remain. What is your steamid?

[rugged nova]

(76561199411271030)

[ocean thistle]

Checking :)

[ocean thistle]

I don't want to copy and paste, but it's the same response above to the other player. You were found hacking on our servers. Your ban is going to remain.

[astral estuary]

V#625f4e heres my appeal id

[ocean thistle]

Thank you. Your appeal has been forwarded to the banning admin already. Please be patient while you wait for a response. It's usually 1-3 business days, but it could be more depending on the availability of the admin. Thank you

[astral estuary]

thank you i apprciate it

[rugged nova]

Is my account permanently banned?

[ocean thistle]

Yes from Rustoria servers.

[rugged nova]

😩

[deft kestrel]

Is there really nothing that can be done? at least show what kind of evidence there might be?

[ocean thistle]

You appealed and that was for an admin to review your ban. Unfortunately, we have a strict policy to not provide evidence to players as to why they're banned. Apologies, but I hope you have a good rest of your day.

[ocean thistle]

I'm going to DM you, if that's okay :)

[deft kestrel]

it would be nice

[ocean thistle]

Please check your messages

[deft kestrel]

I answered

[eternal aurora]

Why couldn’t @ocean thistle of been my banning admin

[carmine fog]

@ocean thistle My question is hacking. How can I appeal 64ID76561198268010714

[fast mist]

/hacking

/report

[marble mantle]

Hey, @fast mist

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tender walrus]

Disconnect: Hacking
When I filed an appeal, I thought there would be a check or at least something, but in the end it was simply rejected
I don’t want to spam here, but it’s just a very stupid situation when you get banned for no reason and me teammate also gets a week’s ban

76561198063782535

I bought a VIP, return the money for the VIP then if you do not want to call

[blissful torrent]

Hello, I was just invited by my friend to play RUST. When I entered their server, CO server, I was blocked by the accelerator VPN. Can you help me remove the VPN ban? I want to play this game with my friends. I wish you a happy day!

How can I deal with the VPN ban?

[ocean thistle]

Hey there, it appears your appeal was not answered yet. Are you sure that is the correct steamid?

[ocean thistle]

!appeal

[marble mantle]

Hey, @blissful torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blissful torrent]

yes

@ocean thistle

Can you help me solve the vpn ban?

https://steamcommunity.com/profiles/76561199315233744/home

This is my steamID. Can you help me lift the VPN ban on the CO server? I'm a person who just played the game. Thank you.

[violet haven]

@ocean thistle https://steamcommunity.com/profiles/76561199155274628/

[tender walrus]

yes https://steamcommunity.com/profiles/76561198063782535/

[violet haven]

I didn't find my ban on the web, but when I entered the game, it prompted me as hacking

[daring reef]

any way to report cheaters? i have video

[ocean thistle]

It still says pending on my end. What's the appeal id?

[ocean thistle]

Have you appealed? I don't see it in our system

[near halo]

hey i have something important

[violet haven]

I did not find my ban on the webpage, so I am unable to create my appeal ID

[near halo]

kingx2 is impersonation a mod and being racist in dms we have his steam id aswell

[violet haven]

I did not find my ban on the webpage, so I am unable to create my appeal ID

[ocean thistle]

Hello, thank you for coming to Discord. Please appeal. https://rustoria.co/support/appeal

[near halo]

in rtgukn

au

[blissful torrent]

ok

[near halo]

@ocean thistle please help

[violet haven]

@ocean thistleI think you can check the pictures I sent you, I think this is a bug

[ocean thistle]

What is their steamid?

[blissful torrent]

Hello! I just used the link you sent to appeal. Can you help me deal with the VPN ban now? I want to play this game with my friends as soon as possible. I wish you a happy day!

https://steamcommunity.com/profiles/76561199315233744/home

[near halo]

@ocean thistle https://steamcommunity.com/profiles/76561198963644222/ Hello, could you help me already create the appeal?

[near halo]

7656119947471825688

and they are raiding me

[blissful torrent]

@ocean thistle

https://steamcommunity.com/profiles/76561199315233744/home

[near halo]

if u cant find it MRDONOGHUE in game

[ocean thistle]

What are your other accounts?

[blissful torrent]

What other accounts?

[ocean thistle]

Do you need help creating an appeal or are you waiting for a response about your appeal?

[blissful torrent]

[ocean thistle]

You may DM me your other accounts.

[blissful torrent]

@ocean thistle What other accounts are you talking about?

[near halo]

Waiting answer

[ocean thistle]

The standard response time are 1-3 business days. Please be patient while you wait for a response. Thank you.

[near halo]

Bro he fake banned me and he comes to raid me like I waited 3 days

[ocean thistle]

Are you sure that is the correct steamid? https://steamcommunity.com/profiles/7656119947471825688

[near halo]

I got a screenshot

ill show dm

@ocean thistle check dms

@ocean thistle Can I find out somehow who banned me?

[paper python]

When does med wipe

Tmr or next week?

[sterile parrot]

yo admins i got banned for playing with hacker when i found de hacker in your discord i dont even know him can you plz unban steamid:76561199168378935

[thorny dune]

It will be next week

[thorny dune]

If you'd like to appeal you can do so on our website https://rustoria.co/support/appeals and we will review it as soon as possible.

[ocean thistle]

Hello? Are you going to stop responding?

[prisma pilot]

@ocean thistle i think my friend just get auto ban by the console and we are getting raid i promise my entire life hes not cheating and im not cheating

i can prove it

[marble mantle]

Hey, @prisma pilot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[full solstice]

the admins of this server after the last global wipe began to ban players playing without cheats, I suggest everyone who is not indifferent to start a riot so that they at least consider the bans, and do not put a dick on their players

[flat sparrow]

a dick on their players...

[tacit pivot]

My teammates are still on the server. I was banned as soon as I went online

[tacit pivot]

hello

https://steamcommunity.com/profiles/76561199155513697/

[hardy cipher]

the admins of this server after the last global wipe began to ban players playing without cheats, I suggest everyone who is not indifferent to start a riot so that they at least consider the bans, and do not put a dick on their players

[west osprey]

surely

[tacit pivot]

My teammates and I are planning to blow up our home, but I cannot enter the game

My teammates are waiting for me to blast home

I also recharge VIP on the server

[tacit pivot]

Hello, my teammates are still playing games

Only I have been banned

[prisma pilot]

3 days response 🚱 1h or less raided base 👍

At least I hope they ban the people who were fake banning

[full solstice]

3 days response 🚱 1h or less raided base 👍****

the admins of this server after the last global wipe began to ban players playing without cheats, I suggest everyone who is not indifferent to start a riot so that they at least consider the bans, and do not put a dick on their players

guys, if you don’t want to work as admins, then quit and go to work, and let normal people work as admins

[ocean thistle]

Hey there, if you believe your ban is false please feel free to appeal the ban. All admins here are volunteers. We have jobs outside of Rust. I hope you understand the response cannot be immediate as we have other priorities along with responding to appeals.

[tacit pivot]

Can you help me cry

[pale cave]

I was banned on all Rustoria servers for cheating, I didn’t do anything 😄

[placid canyon]

Be patient and kind to admin And they will help. Same thing happened to me, there is an issue with the m4 shotgun

[prisma pilot]

and the reason you get ban is supposedly for playing w a hacker

[near halo]

one player fake ban me and come to raid me I have been patient

[prisma pilot]

and 5 minutes later your getting raided?

ofc its just a bad timing

[gusty radish]

Hi freezes and throws out the server

[gusty valve]

can I play here with a eac banned alt 2 years ago? website says 180 days but server description zero tolerance

[gusty radish]

Hi freezes and throws out the server

Rustoria EU Long

[raven mist]

Whats the error?

Could be because of a vpn

[gusty radish]

no error

[raven mist]

Do you mean EAC ban or a server ban

[tacit pivot]

Only I have been banned

[raven mist]

!steamid

[marble mantle]

Hey, @proper quail

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit pivot]

Hello, my teammates are still playing games

[raven mist]

!steamid

[marble mantle]

Hey, @tacit pivot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit pivot]

https://steamcommunity.com/profiles/76561199155513697/

[tacit pivot]

https://steamcommunity.com/profiles/76561199155513697/

[raven mist]

Taking a look

[raven mist]

You can join again

[naive oxide]

steam auth timeout ???

please help

[gusty radish]

https://steamcommunity.com/profiles/76561198263236086/@raven mist

Hi "freezes" and throws out the server

[tacit pivot]

Hello, I am still unable to enter the game

[near halo]

I believe the steam servers are having issues

[naive oxide]

@raven mist steam auth timeout?

[near halo]

Disconnected: Steam Auth Timeout
+
When loading in: Negotiating Connection forever

[naive oxide]

what this problem

[brave wadi]

it's a steam issue not a server issue guys

can't connect to any other servers either

[worn tendon]

hello , us long still restarting ?

[naive oxide]

not man other server normal

[neon rover]

Hello, I have a problem: Disconnected: Steam Auth Timeout

[brave wadi]

@naive oxideleave the server you're on guarantee you can't rejoin

[naive oxide]

hahahahah go to line man 😄

[raven mist]

What server

[naive oxide]

sea long

I'm logging in to the medium and I want to check on the medium

[neon rover]

what?

[naive oxide]

Get in line

go to another server, and then back to the one where the timeout is

it's work

[vocal bluff]

not wasting 20 minutes of my life doing that

just wait it'll fix

[gusty radish]

I bought a pass to the server without a queue and the server freezes and throws out the screen freezes and throws it on the desktop every hour

You can fix the server or extend my pass for the days that I get thrown out@raven mist

[marble mantle]

Hey, @proper quail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[left needle]

I accept my ban, but I still get the ban error. What should I do for this? I open a ticket. They close the missing answers.

My ban appeal was approved

[hexed nimbus]

Approved does not always mean you unbanned right away it could be you got a temp ban for the offence instead of a perm you can see that if you try to join the server it will show a timer that tells you when you able to okay again

[left needle]

After 15 minutes, I was told that I had the right to enter, and my request for a ban was given through the ticket. When I try to log in to the server after 1 hour, I still get the "You are banned" error.

[blissful torrent]

Guys, I'm a newcomer to rust. Because I was banned by vpn, I came here to find an administrator. The administrator actually banned me. He said I escaped. What should I do? I swear I didn't cheat.

[hexed nimbus]

!appeal

[marble mantle]

Hey, @blissful torrent

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[blissful torrent]

I don't know where to appeal to the administrator. He actually banned me. If I cheat, I should be banned by the EAC anti-cheating system, not the administrator's words. He actually banned my new account, and I haven't even started playing games yet. I just came here after being banned by VPN, and the administrator actually gave me another ban.

Is there anyone who can help me? What should I do? How can I appeal? The other party is an administrator. It's really inexplicable.

Can this appeal link report the administrator's illegal operation?

[compact parcel]

As stated above if you wish to appeal your ban or mute you would need to navigate to the link above and you would need to fill out the form

[blissful torrent]

Okay! Thank you. I'll try to appeal. It's really bad.

He doesn't even have any evidence to ban my account... There is no evidence.

So sad

It reminds me that I have appealed, but now I am facing a new ban, which is to evade the ban. I don't know how to appeal against this evasion ban. I really didn't escape anything, no cheating or violation, but the administrator thought I lied and he issued a ban on me.

What should I do?

[deft kestrel]

I was banned for hacking, but I don't have them and never have, get used to it 👍

[solar tartan]

2nd day of no response in my appeal 🥹

[blissful torrent]

😭

[rough cape]

it seems that eu medium has stopped responding

[fresh tide]

eu medium down?

[blissful torrent]

The administrator of this game is attacking me. I didn't cheat but was banned. It's not the eac ban, but the escape from the ban. What's ridiculous is that I haven't played yet.

[hazy falcon]

bro thats what u deserve, if u are banned by vpn think better next time before cheat

[formal widget]

eu medium dead

[hazy falcon]

yea

[smoky cape]

It's being looked into

[hazy falcon]

eu medium rip

[sonic iron]

Eu long server not stable

lagging

[dark carbon]

EU MEDIUM RIP NICE

[last edge]

already aware of it

pls be patient

[tribal mist]

am i the only one that had steam and twitch acc linked and didn recive the silverback furnace?

[smoky cape]

Scroll down and check for missing drops

[tribal mist]

ty

[supple coyote]

https://cdn.discordapp.com/attachments/1182404075279622224/1184546293486460989/image.png?ex=658c5db4&is=6579e8b4&hm=f6ff75ff1ca345bb010f53b54478e6e183d8ce8e0b981862c317b5047ecd329c&
https://cdn.discordapp.com/attachments/1182404075279622224/1184546293838794752/image.png?ex=658c5db4&is=6579e8b4&hm=dfad0a8256e4bee0789704acb4051f9092fd3318817db964037059ab7930f473&

Bu şekilde base yaptım ban sebebimi acaba cevap verirseniz sevinirim bir sıkıntısı yoksa kullanıcam

@smoky cape

[hexed nimbus]

You need to watch that specific player also it’s hosted by rustoria not run by Rustoria drops you need to be with twitch not here

[neon rover]

help pls, US Long Disconnected: Connection Attempt Failed

[twin kestrel]

What happends whit US sv?

[rugged kraken]

i think us long is down

[twin kestrel]

I can´t join

[quaint eagle]

did US long down?

[twin kestrel]

yes

[rugged kraken]

so hows everyones wipe going lol

[quaint eagle]

first time on Rustoria US long and all these disconnects are ruining the experience

[neon rover]

@smoky cape What with US Long? 🥺

[rugged kraken]

wheres US Long

please i wanna farm nodes until i get sick of looking at sulfur

[solemn loom]

what US long dont work

[warped glacier]

is it going to get up soon?

[supple coyote]

Bu şekilde base yaptım ban sebebimi acaba cevap verirseniz sevinirim bir sıkıntısı yoksa kullanıcam
https://cdn.discordapp.com/attachments/1182404075279622224/1184546293486460989/image.png?ex=658c5db4&is=6579e8b4&hm=f6ff75ff1ca345bb010f53b54478e6e183d8ce8e0b981862c317b5047ecd329c&
https://cdn.discordapp.com/attachments/1182404075279622224/1184546293838794752/image.png?ex=658c5db4&is=6579e8b4&hm=dfad0a8256e4bee0789704acb4051f9092fd3318817db964037059ab7930f473&

[molten flicker]

aware of that, please be patient, the server will restart itself.

[solemn loom]

how many times server restarted?

[gusty radish]

Rustoria EU LONG "freezes" and throws out the server HELP

@molten flicker

[supple coyote]

https://cdn.discordapp.com/attachments/1182404075279622224/1184546293486460989/image.png?ex=658c5db4&is=6579e8b4&hm=f6ff75ff1ca345bb010f53b54478e6e183d8ce8e0b981862c317b5047ecd329c&
https://cdn.discordapp.com/attachments/1182404075279622224/1184546293838794752/image.png?ex=658c5db4&is=6579e8b4&hm=dfad0a8256e4bee0789704acb4051f9092fd3318817db964037059ab7930f473&
I made a base like this. I wonder if I can answer the reason for the ban. If it is not in a warehouse, I will use it.

[rugged kraken]

bro bring server up

this is wack

[peak oak]

when i try to connect to us long it just says disconnected:connection attempt failed wat is going on

[warped glacier]

the server is down bro

[peak oak]

oh ok

[smoky cape]

@frozen ermine You there?

[peak oak]

i just checked chat

[raven mist]

us long is booting up

[warped glacier]

nice

[rugged kraken]

finally

server still down is crazy

[light slate]

STILL DOWN

[solemn loom]

Well Well Well\

[raven mist]

[solemn loom]

pls you can give me 1000 rocket to boom boom clan Ac

[raven mist]

Only a 1000?

[solemn loom]

yes

and server

repair

[rugged kraken]

bro rustoria is by far the shittiest servers ever

15 min down time is crazy

[neon rover]

@solemn loom , chto za klan?

[quaint saddle]

bro

[solemn loom]

ас я них украл ящи к серы

с сундуков на терре

[quaint saddle]

which is the problem??

[raven mist]

Its a long server which has a looooot of entities

[warped glacier]

lol i was killed by myself after restart on us long

[raven mist]

Its normal it takes this long

[warped glacier]

and my friends too

[timber mist]

Guys its a server reset its not teh end of he world

[forest cobalt]

@raven mist help us pls

[supple coyote]

I made a base like this. I wonder if I can answer the reason for the ban. If it is not in a warehouse, I will use it.https://cdn.discordapp.com/attachments/1182404075279622224/1184546293486460989/image.png?ex=658c5db4&is=6579e8b4&hm=f6ff75ff1ca345bb010f53b54478e6e183d8ce8e0b981862c317b5047ecd329c&
https://cdn.discordapp.com/attachments/1182404075279622224/1184546293838794752/image.png?ex=658c5db4&is=6579e8b4&hm=dfad0a8256e4bee0789704acb4051f9092fd3318817db964037059ab7930f473&

@raven mist

[hexed nimbus]

!appeal if you are banned appeal no use spamming same message every 5 min mate. Just appeal below and wait for a reply on that

[marble mantle]

Hey, @supple coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[late ruin]

!ticket

[marble mantle]

Hey, @late ruin

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[quartz sparrow]

Hi,admin, Could you have a look my friend account. He get banned but he is not hacking. his id is 76561198287913641. it maybe vpn ban.

[ocean void]

!appeal have him fill out an appeal

[marble mantle]

Hey, @quartz sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[quartz sparrow]

@ocean void he already appeal on website

Coud you have a check?

[ocean void]

perfect, an admin will check it out soon as they can. Typical appeal wait time is 1-3 business days

[late ruin]

Hello! How long does it take for tickets to be reviewed?

[smoky cape]

Tickets get looked at as soon as possible

Appeals take 1-3 buisness days

[late ruin]

oki doki, thanks!

[raven mist]

Not atm no, whats wrong?

[solar tartan]

man @raven mist youre not gonna tell me that you dont have time to check out an attachment right

its been 48 hours 😭

[shadow tusk]

Disconnecting reason "hacking"
Is this a bug of server?

[smoky cape]

!appeal

[marble mantle]

Hey, @shadow tusk

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shadow tusk]

How to connect with admins?
Thank you

[smoky cape]

I'll be with you in a sec

[shadow tusk]

Ok cool

[quick wadi]

I'm not getting into the rastoria connect attemp failed 1 hourse

help

[quasi leaf]

Hello, i have problem with subscriptions, I canceled my subscription and was charged for 2 months

[shy remnant]

#payment-support Can you make a ticket to our payment support team ? Someone will answer you as fast as they can ! 🙂

[frigid marten]

id wanna appeal my ban for "hacking"? https://steamcommunity.com/profiles/76561199113076473/

[shy remnant]

!cancel

[marble mantle]

Hey, @shy remnant

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[smoky cape]

!appeal

[marble mantle]

Hey, @frigid marten

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

Have you followed this ? @quasi leaf

[quasi leaf]

My subs was cancelled

[shy remnant]

Got it, please head to #payment-support and create a ticket with our team. We will check this out with you there 🙂

[heavy yacht]

Hello, I logged into wipe, and as soon as I logged in, I was immediately " disconnect hacking"

[smoky cape]

!appeal

[marble mantle]

Hey, @heavy yacht

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[heavy yacht]

Help me? please

[heavy yacht]

Did you get banned?

[shy remnant]

Please, this is a support channel, if you wanna talk to eachother head to #general so we can keep this channel for assistance inquieries only 🙂

[heavy yacht]

I was banned, just like that. I logged into the server for the first time.

[shadow tusk]

It looks like somebody report me on Rustoria when I was offline yesterday and I can't join to the server anymore)
Appeal link provided shows me just one ban:
BANNED FOR
Hacking
Trio 5x US
6 months ago
But I never played at 5x server
I filled appeal case (as admins recomend) so I need to wait 5+ days before somebody review my case

[shy remnant]

@smoky cape linked you the instructions to make an appeal.

[shy remnant]

Standard response times are 1-3 business days but can be more or less based on the situation. We will answer you as soon as possible, don't worry 🙂

[shadow tusk]

Thank you
This is a very unpleasant situation because I have never used cheats on any server..😕

[shy remnant]

I can understand how frustrating it can be, if you've never used any cheat we will sort this out with you in your appeal ticket. 🙂

[brazen patrol]

I need support asap

we got some cheaters that took our raid

[marble mantle]

Hey, @brazen patrol

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lusty dock]

hackers rampant on US mondays, just shot us through walls with magic bullet

[marble mantle]

Hey, @lusty dock

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[lusty dock]

ticket is made, nothing will happen because you will spectate them 5 hours too late

[raven mist]

Let me put the ticket on hold

[lusty dock]

did you do that yesterday too?

feel free to keep it on hold though, im done with mondays for the wipe

[raven mist]

Yes sir!

[lusty dock]

the hacker that broke the camels back!

[raven mist]

Ah 😦 I was looking at the player you reported rn 😦

[lusty dock]

i hope you enjoy watching him sit in base for 2 hours!

i mean 2 minutes actually

[raven mist]

He's actually running around

[lusty dock]

through the tulips?

[raven mist]

Exactly

[lusty dock]

by the garden?

[solar tartan]

😶

[raven mist]

i"ll check your dms 😄

[solar tartan]

Woah thanks

[surreal flower]

What are the options for my clan? A few of our clan mates were raiding a large group that was controlling a corner of the map. We teamed up with a bunch of small bases in the area to make it happen, and 1 of them ended up getting banned for cheating. Literally played with the guy for an hour, and they had no idea he was cheating. Two of our clan mates already appealed and it was denied. How do we get this resolved because this is so unfair.

[gusty radish]

fix the server, it throws out friezes every hour , Why did I buy a pass to the server if it works like that?

@raven mist

[shy remnant]

What server are you on ?

[gusty radish]

RUSTORIA EU LONG

fix the server, it throws out friezes every hour

[brave wadi]

Rustoria long the radios still aren't fixed. just plays the rust station only. can we get an update or a fix possibly?

[ocean thistle]

Hey there, have you updated the game?

[surreal flower]

Can someone help me with this please?

[gusty radish]

@ocean thistle yes

fix the server, it throws out friezes every hour PLS HELP

[ocean thistle]

Are there any errors when you get thown out of the server?

[gusty radish]

depends on the image and 1 frame and throws everything away
@ocean thistle

[ocean thistle]

Hey there, unfortunately from what you have explained. It does appear you were banned for playing with a hacker. If the appeal was denied then the temporary ban is going remain. You have benefited from playing with a hacker, deliberately or not, and banned for assiociation. Please be more careful who you choose to play alongside with in the future. Thank you for understanding.

[ocean thistle]

My answer also depends on what error you have. If you are having EAC errors then #announcements message sadly, has been an issue for a lot of players but is out of our control as we are not EAC.

If you have any other error, please make a ticket in #network-support-old so we may investigate it further to see if it's a network issue with your pathing, a regional issue, or server issue. This is very helpful for us in trying to help resolve your issue.

[gusty radish]

ok

[twin gorge]

having issues with the /auth stuff

got everything but youtube and twitch to auth

im followed and subd but they wont auth

[smoky cape]

It takes a few minutes once you've linked it

Youtube doesn't give rewards however

[twin gorge]

its been 2 days on twitch tho

just tryna get that kit loyal lmao

[ocean thistle]

!steamid

[marble mantle]

Hey, @twin gorge

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[bronze pebble]

yo hai where do i make cheater reports

[ocean thistle]

!ticket yo do this please

[marble mantle]

Hey, @bronze pebble

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[twin gorge]

76561198115270748

[bronze pebble]

made a ingame ticket thanks

[dry vortex]

Hey can i talk to an admin about a cheater that keeps coming back to a server

[marble mantle]

Hey, @dry vortex

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ocean thistle]

Hey there, I did something on our end, so let me know in a few minutes if that worked.

[twin gorge]

will do ty

i redid /auth

still no twitch no access to loyal

[ocean thistle]

Can you disconnect and then reconnect to like our RTG server?

[twin gorge]

life ingame? disconnect and reconnect?

[ocean thistle]

Yes, disconnect and reconnect to our RTG server. Then do /auth

[twin gorge]

okm will do

oi i see me issue

can we take this into prive messages?

[indigo flume]

this wont stop popping up

how do i fix it

[hardy delta]

im having the same issue as Eztokeslt, it says my account is linked to twitch and i am following yalls platform but it still wont tell me i have it with i auth on the server, ive left and re joined and still nothing its the only one im missing, can anyone help me?

[near halo]

Is in every server?

[indigo flume]

nvm figured it out

[raven mist]

Thats not rustoria btw 😄

[azure pecan]

are fertilizer bots bannable on here?

[indigo flume]

@raven mist no shit maybe cuz rustoria wasnt working either

[civic hamlet]

What is the turret limit on EU small?

[indigo flume]

how do i change the color of shipping container

[shy remnant]

As it is a vanilla server, it's game that defines it. If I'm right, it's 12 turrets per 40m radius

[civic hamlet]

Copy thanks mate

[indigo flume]

how do i change the color of shipping container

[shy remnant]

https://rust.facepunch.com/news/solid-foundations#TurretINTERFERENCE

[near halo]

Hammer or spray can it

[near halo]

They changed? Ins't only the spray can?

[near halo]

I forgot lowkey

[dark whale]

how to report.

[near halo]

!report

[marble mantle]

Hey, @dark whale

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[ivory forge]

!report

[marble mantle]

Hey, @ivory forge

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[last mural]

!appeal

[marble mantle]

Hey, @last mural

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[earnest horizon]

!appeal

[marble mantle]

Hey, @earnest horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last mural]

Is there an admin on ?

<@&274971100184576010>

[torn heart]

whats up

[last mural]

I just created a ban appeal could you look at it rq?

[torn heart]

only the admiun who banned you can look at it, so depends on their schedule

[last mural]

I was on the trio 5x a couple days ago and ended up not getting back on cause I switched servers, and one of the mates in my trio let a naked get a raided bases door codes which resulted in the team being banned. He has since contacted an admin and sent our steam ids to him and was notified we were unbanned. They are both unbanned, I am not. Today is the first day I have tried getting on the server

ahh gotcha, you by chance know when he will be on ?

[lethal elk]

why does the boombox not work on US Long?

[azure pecan]

are fertilizer bots bannable on here?

[torn heart]

F7 report them to facepunch, as it's up to them to deal with it sadly

[azure pecan]

So you won’t ban them?

[torn heart]

It's only bannable by facepunch as far as i'm aware sadly

[azure pecan]

ok just checking

i’m gonna buy one 🤤

[torn heart]

wouldn't recommend it, as facepunch does ban people for it

[azure pecan]

you’ve seen people get banned?

[torn heart]

yup

[azure pecan]

will y’all ban people for fishing scripts?

[strange remnant]

What if this admin quits?

[torn heart]

then another admin will review the case for them

[strange remnant]

It’s just that I got banned a month ago on the Medium story and saw it only this Monday. And they still haven’t answered me

[torn heart]

you made an appeal?

[tidal ember]

BANNED NO REASON WTF

[marble mantle]

Hey, @tidal ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tidal ember]

😭

bro it said hacking

[strange remnant]

Yes

[tidal ember]

i havent been on since yesterday

[strange remnant]

Yes

[tidal ember]

im not hacking tf

[torn heart]

steamid please

both of you

[tidal ember]

https://steamcommunity.com/profiles/76561199113380157/

my friends can vouch

[strange remnant]

https://steamcommunity.com/id/danilion/

[tidal ember]

yeah idk why i was kicked for hacking

[strange remnant]

My friend also has the same problem, we filed an appeal at the same time, but they haven’t answered him yet

[tidal ember]

yeah idk wtf happened

[torn heart]

should be fixed

[strange remnant]

https://steamcommunity.com/profiles/76561199446546620 Here is his id steam

[tidal ember]

also im missing my donator roles

😢

!verify

[torn heart]

erm

idk why thats not working hold uyp

[strange remnant]

!verefy

[tidal ember]

do i have to appeal ?

[torn heart]

Message @blissful herald , I belive he wanted to have a chat, think the ban reason is just written wrong, sorry about that

[tidal ember]

wdum ban reason

i didnt do anything to get banned

😭

[torn heart]

the displayed reason, it said hacking, but that was a mistake, was supposed to display "Come to discord - SkylineGTST"

so just need you to reach out to him, and he wanted to have a chat with you

[tidal ember]

i didnt do anything tho

[torn heart]

just reach out to him kindly please

[tidal ember]

alright thx for letting me know

was panicking

[languid forum]

/report

[marble mantle]

Hey, @languid forum

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[last mural]

@torn heart any chance you could glance at my appeal. I wasn't even apart of the ban and the ones who were have been unbanned. I'd love to play the server tonight while I have time....

[torn heart]

!steamID

[marble mantle]

Hey, @last mural

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[strange remnant]

My friend also has the same problem, we filed an appeal at the same time, but they haven’t answered him yet. https://steamcommunity.com/profiles/76561199446546620 Here is his id steam

[last mural]

@torn heart 76561198311563514

[tidal ember]

is he on?

i wanted to play tonight

😢

[last mural]

Thank you Jacob

[wispy dirge]

Just ping him directly and he will answer you when he gets online.

[indigo flume]

https://tenor.com/view/fat-gainer-gainer-fatness-obese-boy-obesity-gif-20899910

[tidal ember]

bruh wipe tomorrow

[indigo flume]

@thin plover fat discord mod ong

[tidal ember]

was tryna get bps 😭

[indigo flume]

keep banning on force wipe you fatass

[thin plover]

see you later

[indigo flume]

for chat toxicity crazy

[shadow tusk]

How can I check who ping for my appeal case?
I added DC to the case but nobody called back since case was filled