support

[shy remnant]

Pinging administrators won't make it faster. Send an appeal please

!appeal

[marble mantle]

Hey, @sturdy oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[honest goblet]

why did i get muted for saying 把一切都扔给我们这些小中国人

[rose root]

@shy remnantMy initial prompt was playing with hacket

[shy remnant]

Submit an appeal @rose root

[sonic iron]

CAN YOU FIX MY VPN BAN PLEASE MY STEAM id: 76561199157283429

[rose root]

@shy remnant Prompt ban not found, but I cannot access the server

So I can't submit an appeal

[shy remnant]

!ticket Submit a ticket explaining your issue then, an administrator will have a look at it as soon as possible.

[marble mantle]

Hey, @rose root

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[rose root]

steam id：76561199179883644

[shy remnant]

If an administrator comes by, he will probably have a look. But I still strongly suggest you making a ticket so that you are pretty sure to receive an answer asap.

[marble mantle]

Hey, @sonic iron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rose root]

I cannot submit an appeal because my ban was not detected, but I still cannot access the server

@shy remnant

[sonic iron]

Hi, one of my teammate get vpn ban his id is 76561199157283429

[shy remnant]

Send a ticket instead then as I already told you

[marble mantle]

Hey, @rose root

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shy remnant]

!appeal

[marble mantle]

Hey, @sonic iron

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[pastel patio]

main server laag admin

help

[sonic valve]

bro I got timed out and I gotta wait 200 que again

[shy remnant]

We are aware of the current network issues on EU Main. Our team is hardly working on it right now.

[sonic valve]

my loot in fishing village even if I wanna wait this is not fair

[pastel patio]

ok tnx but plz faster

[sonic valve]

enough duck let him focus on my thing

yooo admin

admin yo yo

admin yo

yoyo admin yo yo yo

[blissful herald]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[vernal nymph]

admin pls help

[sonic valve]

U already waited the que but got timed out does that mean I wait again dude?!

[sturdy oracle]

@blissful herald 76561199381111073

[rose root]

My server is us long

[flat sparrow]

bro has the nokia

[sonic valve]

why cheat

yo admin skip me que right now

[shy remnant]

@flat sparrow @sonic valve this is a #support channel only. Please head to #general if you'd like to talk to each other.

[rose root]

@shy remnant My server is us long

[sonic valve]

yo yo yo

[shy remnant]

No we do not skip the queue for you, sorry.

[sonic valve]

fix my probleam

[blissful herald]

10minutes and you can re-join

[flat sparrow]

okay man no problem

[blissful herald]

THats a no

[sonic valve]

I am telling you I already waited the que before and than joined the server played a little than got the back massage thing and show the qur again

quee**

[blissful herald]

Nothing we can help you with unfortunately, we do not skip players

[oak vortex]

You guys dont delete cheater bases right? Because our neighbours got banned 2 days in a row and keep coming back so we might lose everything at one point…

[sonic valve]

but it's not my fuilt

[shy remnant]

#announcements message

[blissful herald]

We don't, and it might be a VPN ban too possibly

[sonic valve]

give me the manger

[shy remnant]

Not our fault either, sorry.

[blissful herald]

not our too

[oak vortex]

No they were banned for hacking

[sturdy oracle]

I didn't cheat you idiot!

[blissful herald]

yeah VPN msg can be hacking

[sonic valve]

shush shush u cheater

[blissful herald]

if hes Banned by us, he for sure not going to be back

[shy remnant]

This is a support channel, please head to #general if you'd like to talk to eachother.

[oak vortex]

Wym he just got banned by an admin of you.

[sonic valve]

ight sooorry

[blissful herald]

how do you know?

[oak vortex]

Ticket

[blissful herald]

give me the ticket number

[delicate bone]

Hi! I have bought the vip but I still got to wait the queue

[blissful herald]

I will have a quick look

[sonic valve]

that's his friend with cheater

[blissful herald]

move to #general before I issue a mute

and please stop getting in middle of me talking to players

[wispy dirge]

Please make a ticket in #payment-support ❤️

[sonic valve]

bro I am waiting que what u want me to do

[blissful herald]

I want you to move to #general wiht your general talk

you got all explained already

[sonic valve]

even my loot will be gone sir

[oak vortex]

Ticket is closed how can i see?

[sonic valve]

ight moveing right now chill

[blissful herald]

should be in your website thingy, all closed or opened

[blissful herald]

or giove me your steam ID if you made the ticket

[oak vortex]

b8e8a8 maybe

[rose root]

@shy remnant The application has been submitted. Can you please process it

[sonic iron]

Hi my fd get vpn ban, his id is 76561199157283429

[blissful herald]

yeah he was banned like 10min ago

[shy remnant]

Administrators will have a look to your ticket/appeal as soon as possible. Please, wait a bit 🙂

[oak vortex]

Exactly and another account that was living in the same base was banned yesterday

So they just keep coming back and harrassing us

[blissful herald]

I will double check with the Banning admin regards that, to double check the base, thank you

[oak vortex]

Appreciate

[shrewd sequoia]

Where can I get EU Mondays VIP?

[rose root]

@shy remnant I hope the administrator can do it as soon as possible, as I still have to play on the. co server and my teammates and house need me

[sonic iron]

@blissful herald can you help me with vpn ban, ID is 76561199157283429. There is no appeal option

[shy remnant]

!vip

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[blissful herald]

It should be fixed, but don't spam connect, wait 15min before joining again

[blissful herald]

somebody will check and keep a eye on it, thanks

[oak vortex]

Thanks for your help&support

[honest goblet]

can someone tell me why I am muted when i said "把一切都扔给我们这些小中国人"

[quasi pendant]

Need support, for Chargeback

[wispy dirge]

Please create a ticket in #payment-support

[shy remnant]

@quasi pendant, as @wispy dirge said, we can not assist you with payment support in a support room. Please create a ticket in #payment-support as Bull already suggested! 🙂

[quasi pendant]

Okai, i'm writing the ticket

thks

[honest goblet]

??

[shy remnant]

When have you got muted ?

[honest goblet]

like an hour ago

[shy remnant]

Which server ?

[honest goblet]

or two maybe

us long

[shy remnant]

?steamid

[marble mantle]

Hey, @honest goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[honest goblet]

76561198009421186

[shy remnant]

Please make an appeal for your mute, this would be the best way to solve this if you believe you were mistakenly muted.

[marble mantle]

Hey, @honest goblet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[honest goblet]

standard response time is 1-3 days

and its a 6 hour mute can no one just look

[shy remnant]

We will have a look at it asap, worth trying an appeal

[honest goblet]

ok I made an appeal

[tepid robin]

any fixes?

[tough bane]

he is going for it again <@&393554009799000064>

[wispy dirge]

If you reconnect does it do the same things?

[tepid robin]

yea it finally let me in after my 15th reconnect not joking

[oak vortex]

@blissful herald he is already back and harassing us on new account

[jaunty roost]

restart server eu main

laaaagggg

[shy remnant]

Logging in

[blissful herald]

will have a look in a second

[idle hollow]

Yep I see it

[lyric basalt]

Muted

[shy remnant]

Well, thanks xD

Too fast

[idle hollow]

LMAO

[storm sage]

Dam

[idle hollow]

I did it right after

[shy remnant]

I don't have your tools 😭 Got to logging in and wait for the game to load in haha

[oak vortex]

please hurry its grinding my gears badly

[blissful herald]

see DM

[quasi pendant]

@blissful herald How much time to get the ticket checked ?

[shy remnant]

Your payment support ticket ?

[quasi pendant]

Yes

[solar tartan]

how am i supposed to put an attachment to a ban appeal

[woeful oracle]

Idk no one even answered me in here yesterday lol

[solar tartan]

nobody answers me in general, nobody answer me in here, nobody answers me in website ticket

[shy remnant]

This is slightly different than a normal ticket, there is a special team for payment support tickets. Please be patient, they will be doing their best to answer you as fast as possible 🙂

[quasi pendant]

No worries i will wait thks

[shy remnant]

Thank you for your patience

[woeful oracle]

@shy remnant can you answer my support question

[eternal aurora]

@echo venture You looking so damn good today you going to the gym more? I can tell you put on a lot of muscle on and your looking really good and healthy. You're also incredibly intelligent and you have a great personality. But about that unban......

[shy remnant]

!appeal

[marble mantle]

Hey, @eternal aurora

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

Yes ?

[eternal aurora]

Cheers Pal appreicate this a lot.

[woeful oracle]

Am I able to write off my vip “donations” as a charitable donation on my tax return in the spring?

[shy remnant]

I am sorry I have no information on that. If you haven't already, make a #payment-support ticket 🙂

[woeful oracle]

Thanks for nothing

[woeful oracle]

This is something that should be talked about during the intense training you had to go through

[shy remnant]

If I could answer, I would've answered you. Unfortunatly I do not know the answer and I won't tell you something that might be wrong

[woeful oracle]

I’ll see if I can get it into the curriculum

[vapid moon]

i got banned for refunding my vip after it wasnt working?

[woeful oracle]

Ya it’s not your fault; upper management should train you for a situation like this

[shy remnant]

I am a chat moderator, we have a team specialized for payment support questions/issues. Not really in my scope of support initially tho

[woeful oracle]

Oh mb I thought you were an admin

[shy remnant]

!appeal

[marble mantle]

Hey, @vapid moon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

Np 🙂

[woeful oracle]

You hold yourself to a high standard which is why I thought that, is being an admin something you’d possibly want in the future

[near halo]

Why am I kicking for no reason

[shy remnant]

Let's head to #general for this please 🙂

[subtle cape]

Not to interrupt your wholesome conversation @shy remnant and @woeful oracle , but please take this to #general or to dms. 🙂

Oh nvm...

[shy remnant]

Are you getting an EAC error ?

[lofty sky]

Hey guys any update on the status of eu main?

[shy remnant]

EU Main is up and running

[lofty sky]

oh snap not showing for me in the menu ill try direct connect

[woeful oracle]

Relax no name

[cursive kayak]

@lofty sky

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1702566000:F> (<t:1702566000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

[woeful oracle]

I still have questions

[lofty sky]

Direct connect working just not showing in menu rn 🙂

[shy remnant]

Good to know ! Have a good game on EU Main !

[shy remnant]

How can I help ?

[acoustic wind]

for report a cheater where is ?

[shy remnant]

!report

[marble mantle]

Hey, @acoustic wind

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

Yes, I received a message earlier, but now it's gone

[static cedar]

@shy remnant can u check dm real quick

[shy remnant]

Wydm ?

[shy remnant]

!appeal

[marble mantle]

Hey, @static cedar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[shy remnant]

Appeal your mute there, this will be the best option 🙂

[lapis rune]

Hey, i need an admin

tried joining main

and its saying im banned

I've never been banned in my life

and im far from a cheater

[ocean void]

!appeal

[marble mantle]

Hey, @lapis rune

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lapis rune]

but why am i even banned

[shy remnant]

You should have the reason in the disconnect message when you try to connect to one of the Rustoria Servers

[lapis rune]

it just says banned

ive never cheated on any game in my life

i have 1 steam account for 12 years

this is bullshit

says banned for hacking xD

taking the piss

made up bullshit

i made a ticket

[ocean void]

if it was unwarranted go ahead and send in an appeal and the admin will take a look at it

[lapis rune]

sounds ty, this is crazy

[eager tangle]

hello, i need help admin i go banned reason : take a break what is it?

[ocean void]

!appeal

[marble mantle]

Hey, @eager tangle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[short valley]

Can people ask for more recyclers on large fishing village theres like a 5 man queue here.

[brave wadi]

seems that the boomboxes are broken, only can play the rust radio channel everything else is broken

[eager tangle]

bro, What does it mean to take a break? I am an honest player and what is the reason for the ban?)

[ocean void]

#feedback-suggestions

[eager tangle]

I've been playing on your projects for a very long time and I've never been banned from the team, not me.

[ocean void]

If you feel you were banned by mistake do an appeal and the admin will take a look at it

[eager tangle]

unban in 5h 33m wtf is it ?

[ocean void]

youll have to appeal or wait out the timer.

[brave wadi]

any word why the radios haven't worked on rustoria long all wipe so far?

[analog elbow]

What a ban for happens? Written take a break and it's for 5h

[thick horizon]

hello, i got banned for playing with cheater in team, how long this ban, anyone know?

[smoky cape]

!appeal A ban for playng with a cheater is 7 days

[marble mantle]

Hey, @thick horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[thick horizon]

ok thx

[eager tangle]

denied appeal 😄 ban for no reason 6 hours thx rustoria .

[short valley]

Bro large fishing village has 5 people holding one recycler, admins pls add more recyclers on EU 2x Vanilla

[balmy cypress]

Stream sniping

don't do it again and you will have no further issues

[eager tangle]

prove that I streamsnipe, I don't sit on twitch because my computer doesn't allow me to play even with an open browser, watch my barcelonanora twitch I wasn't even online and I don't know your European streamers because I watch my Russians. I went to raid a wooden house because I knew that a dude with a semipistol lived in it

because my team afk a long time i go raid wooden base 😄 stream sniping cool reason 😄

[vocal acorn]

I have an advertisement crashing from the server with the reason, what should I do?

[shy remnant]

I am sorry, what ? Are you getting kicked out of the server you are playing on ?

[vocal acorn]

yes

[shy remnant]

What is the reason you get when getting kicked out ?

[vocal acorn]

advertsing

[shy remnant]

!appeal

[marble mantle]

Hey, @vocal acorn

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[restive shoal]

hello?????

[shy remnant]

!appeal

[marble mantle]

Hey, @restive shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[restive shoal]

can someone check my ticket appeal

[shy remnant]

Standard response times are 1-3 business days but can be more or less based on the situation.

[short valley]

please add recyclers on EU 2X Vanilla large fishing village, there is a 10 man queue. waiting to recycle

[smoky cape]

#feedback-suggestions

[raven sparrow]

how long does it take a tugboat to spawn in?

[solar tartan]

how can it take so long to respond to a ticket? the first message was 1 minute after the ticket was made, and now its been 3 hours

[mortal vector]

Hi admin i have a Vpn ban . can you help me ?

[balmy cypress]

Which server?

[elder solar]

any admins free to help about vpn ban😢

[vernal bramble]

yo whats going on with 2x vanilla

[mortal vector]

Luke can you help me ?

[balmy cypress]

whats up?

[mortal vector]

i have a ban with hacker

[near halo]

luke theres a lot of lag on rustoria main us

[mortal vector]

but i did nothing .

[cyan crown]

im trying to load in to rustoria eu low pop monthly and its saying discconect hacking ??

[mortal vector]

so i want to know what happen

[solar tartan]

10x eu

[mortal vector]

and i have already send a ticket

[solar tartan]

its appeal

[mortal vector]

can you help me ? Thanks

[shy remnant]

!appeal

[marble mantle]

Hey, @cyan crown

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[balmy cypress]

appeal or report?

[solar tartan]

appeal

[mortal vector]

appeals

[balmy cypress]

please be more descriptive @mortal vector

[balmy cypress]

an admin will reply soon

[mortal vector]

ok i see thanks

luke

[rotund rivet]

How long does it take to process a ticket?

[cyan crown]

i have appeald my report for hacking havent got a clue whats going on

[rotund rivet]

ban for hacking xDDD

[shy remnant]

A ticket or an appeal ?

[rotund rivet]

yeah appeal

[shy remnant]

Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund rivet]

lol

The site says that I received a ban 5 months ago, and I downloaded Rust a couple of days ago after a year-long break

I got banned 5 months ago, but I played for 2 hours today

[cyan crown]

yeah its saying i got a ban six months ago

i didnt play 6 months ago as i was busy with work

[rotund rivet]

I entered the game from a computer club, someone else's PC, someone else's IP

maybe that's the issue idk

[teal python]

!appeal

[marble mantle]

Hey, @teal python

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund rivet]

hey

can someone check my appeal earlier than 1-3 days?

right now for exaple...

[shy remnant]

"can be more or less based on the situation."

[rotund rivet]

just

this is really crazy

I'm not a cheater, not a hacker, and I think this can be checked very quickly

I don’t even know how I could get banned

[shy remnant]

Delays are the same for everyone tho

What is the reason you have when getting disconnected if you try connecting on one of our server

[rotund rivet]

"disconnected: hacking"

[marble mantle]

Hey, @rotund rivet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[rotund rivet]

I already did it

[shy remnant]

Then you got banned for hacking/cheating. You have to wait for the banning admin to review your appeal.

[rotund rivet]

wait

Are hacking and cheating different?:

[shy remnant]

No

[rotund rivet]

I played from another PC in a computer club, an hour later I logged in from my PC

and there was already a ban

"5 month ago"

I downloaded the game 5 days ago

wtf

[shy remnant]

If you did not logged out from the PC at the computer club, this is a big mistake. Your appeal will be reviewed very soon, just be patient.

[rotund rivet]

I logged out of my account in comp club

and only admins will have the opportunity to play with cheats

the only option is if some guy got banned and logged into his account from this computer, so his banned account is turned on by the computer on which I logged into mine

[shy remnant]

You have to wait for the appeal to be reviewed.

[rotund rivet]

but that doesn't explain "5 month ago"

[rotund rivet]

)

ok

[vernal grove]

hey

sooooooo US 3x no bps

has no BPS

as in i cant craft anything lol

<@&274971100184576010>

[flat dragon]

No BPs? but theres locked BPs...

[lyric basalt]

What server ?

[vernal grove]

US 3x

[raven mist]

Forwarded to our devs

Should be fixed @flat dragon @vernal grove

[vernal grove]

tis

[shy remnant]

!ticket

[marble mantle]

Hey, @green spear

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[alpine crater]

heyo, could someone help me look into a friend's ban? they don't speak englsih so i told them i'd help

[shy remnant]

Is it still going on ?

Alright

Make a ticket to report them including the screenshots

[shy remnant]

@ https://rustoria.co/support/report

[smoky cape]

If it's a vanilla server that's fine

[mortal dawn]

is any of the admins able to follow up on the ticket instructions i was given from the admin that helped me? Ticket #cfbf17

[dawn hollow]

Can you fix my vpn ban my id is 76561198980723678

[kindred saffron]

Friends constantly d/cing every hour or more and have to wait in queue. I am also dcing frequently and dont have to wait because i paid $10 but still annoying. Is this going to be addressed any time soon?

US Long server

[thin plover]

what is the disconnect message?

EAC thing?

[lethal elk]

EAC

[kindred saffron]

yes

[lethal elk]

Same here, we've had 10+ disconnects in the last hour

[near halo]

thats EAC issue

[shy remnant]

#announcements message

[thin plover]

EAC is trying to work on a solution, it's out of our hands unfortunately

[dawn hollow]

@thin plover hello

[thin plover]

hello?

[dawn hollow]

Can you fix my vpn ban my id is 76561198980723678

[heady peak]

Any other way to do player reports than F7?

[shy remnant]

!report

[marble mantle]

Hey, @heady peak

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[thin plover]

fixed, try again to connect in 10-15 minutes

[shy remnant]

F7 Reports goes to FacePunch, not Rustoria. If you'd like to report a player or an issue to Rustoria, please follow the instructions up there ( #support message )

[near halo]

they show up for admins

[dawn hollow]

@thin plover Thank you

[thin plover]

no, we moderate a lot more things than whats its a F7

and our ticket system is better since you can talk to us in it or attach evidence

etc

[near halo]

I guess thats fair, Different servers operate differently I suppose

[thin plover]

yes we have differents rules than other servers

[manic condor]

<@&274971100184576010> why is this kid allowed to hard cheat on toria long VERY BLATANTLY and when all of us make a ticket we get the same dog shit copy paste response which CLEARLY indicates youre not doing your jobs?

and all of our tickets are just insta closed while this kid is prefiring/full beaming standing tripling everyone like...

[hardy delta]

Is there an admin on to look at my ticket #a2b397

[noble terrace]

The response might be the same, but that's to save time. There's only so many ways you can say the same thing. It doesn't mean that your tickets aren't being investigated.

[worthy sandal]

hey someone just said the hard r in chat on US mondays

i have SS

<@&274971100184576010>

[shy remnant]

!ticket @worthy sandal

[marble mantle]

Hey, @worthy sandal

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[worthy sandal]

done

[minor temple]

Got a name?

[worthy sandal]

he just said it aGAIN

his name is a .

his steam

thx

[minor temple]

Thank you for the report

[worthy sandal]

[noble terrace]

taken care of

[shy remnant]

!report

[marble mantle]

Hey, @red yacht

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[smoky cape]

Make a ticket and don't call out cheaters

[mortal vector]

Hi admin I have a vpn ban . Can anyone help me ?

[marble mantle]

Hey, @mortal vector

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mortal vector]

My steam id 76561198315067691 . and i have already sent a appeal . appeal number #5dfb3a

[smoky cape]

Then please wait

Average response time is 1-3 buisness days

[mortal vector]

I'm very anxious, my base is being raided and I submitted an appeal last night. Please admin help me, thank you very much!

[sleek drum]

I understand you are anxious but we do have 29 active servers. With 1000s of players all often making tickets and reports and appeals. Every one is dealt with high level of care, attention and thoroughness. We do aim to get to them as quickly as possible sometimes there can be a small delay but we are humans trying our very best to help the community.

thank you fro your continued patience

[compact sphinx]

anyway to skip queue after getting kicked and not getting cached back into gaame

[quartz sparrow]

@sleek drum hi, admin, my friends get vpn banned, id are 76561199204852797 and 76561198423761211.they have appeal on website. Could u have a look?

hi, admin, my friends get vpn banned, id are 76561199204852797 and 76561198423761211.they have appeal on website. Could u have a look?

[compact sphinx]

@sleek drum

[near halo]

No you have to buy vip or wait the Que out

[compact sphinx]

even if i have screenshot w timestamp of me getting kicked

[near halo]

Unfortunately we don’t move people up Que

[compact sphinx]

understood thanks for the response appreciate the transparency

[sleek drum]

!Appeal

[marble mantle]

Hey, @quartz sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[brave sand]

Hello, is there an administrator available? Can my account VPN BAN help me? Thank you, brother
ID76561198823597180/

Hello, is there an administrator available? Can my account VPN BAN help me? Thank you, brother
ID76561198823597180/ 😫

[covert veldt]

!APPEAL

[marble mantle]

Hey, @covert veldt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[latent jungle]

Good afternoon. My appeal was approved for unblocking. But never unlocked on the servers. What should I do?

[fallen yew]

!appeal

[marble mantle]

Hey, @fallen yew

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sacred jewel]

why tf asm i getting dced for eac backup message error like nvr had issues before

[latent jungle]

@torn heart Help me, please.

[latent jungle]

...

[thin plover]

whats your steam ID?

[ebon bolt]

Is there a turret limit on Monday server?

[thin plover]

as it is a Vanilla server, yes

12 turrets

[ebon bolt]

Why is the limit so small

[latent jungle]

Steam id - 76561198990462263

[thin plover]

that's a question for Facepunch my friend,

[floral yacht]

can someone explain to me why the bases we own are showing up on the map as red dots ?

[placid canyon]

Admin?

[thin plover]

its been fixed, try again in 10 minutes

[thin plover]

player?

[placid canyon]

So my friend was banned for cheating and he is most definitely not cheating? We did make an appeal but just curious why this would happen?

[mortal vector]

Hi admin I have a ban . Can you help me ? My steam id 76561198315067691 . and i have already sent a appeal . appeal number #5dfb3a I'm very anxious, my base is being raided and I submitted an appeal last night. Please admin help me, thank you very much! @thin plover

[thin plover]

not sure, that's why we ask player to make appeal so that an admin can review the ban

[placid canyon]

Okay thanks, can bans be automatic or does an admin actually have to Physicall type and do it?

[floral yacht]

anyone knowledgeable enough to answer some questions?

[thin plover]

I can't really help you at the moment, I'm having big internet problem 😅 if my internet come back I will try look at it see if I can help

[mortal vector]

i will wait . Thank you sir

[floral yacht]

why is our bases and tool chests showing up on the server map as red dots

[wispy dirge]

Screenshot?

[floral yacht]

lol i cant

[smoky cape]

!verify and you'll get image perms

[marble mantle]

Hey, @floral yacht

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

[floral yacht]

done

[floral yacht]

any answers

[south kelp]

@thin plover u free bro

[thin plover]

Depend what its for

[hollow junco]

anabolic are U able to check why i was banned I jsut got back from holiday and im banned

[south kelp]

was raiding then i got ban for exceeding limit

the hole server knows only got 3

[thin plover]

I have no internet at the moment so I cannot look into it

[south kelp]

its alg its wipe tomorrow

its just weird

[thin plover]

Make an appeal and probably an admin can look at it when available

[floral yacht]

did you see my picture ?

[south kelp]

i see what happen i gave guy base back and it thinks i was teaming

cuz i gave him the door code

[floral yacht]

can you answer my question ? please?

[hard wharf]

Hello! Administrator I did nothing the day before yesterday, why am I blocked by the server, prompt to play with hackers but my team has nothing, I hope the administrator comes out to deal with, thank you

[ocean void]

!appeal

[marble mantle]

Hey, @hard wharf

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[south kelp]

any admin on think they all sleep or afk

[teal python]

!appeal

[marble mantle]

Hey, @teal python

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[plucky sedge]

hey was asked to come to discord

[jagged escarp]

Hi there, can you please join the waiting for support voice channel

[muted terrace]

yo i was asked to join

[plucky sedge]

yup

[remote vessel]

hey can an admin help on monday wipe server

this dude has been hacking for hours and hasnt been banned yet lol

[jagged escarp]

Hi @muted terrace what is your steam id please

[slender timber]

im just wondering how long chat mod application take to possibly hear back somthing

[jagged escarp]

Hi xeoul, thank you for your report. All reports are looked into. Thank you for your patience.

[remote vessel]

we been reported but hes just roaming around still taking all our guns

[muted terrace]

76561199378362093

i think thats it

[jagged escarp]

Please dont call out cheaters in here. it will be looked into

[jagged escarp]

one moment please

[lusty dock]

will they really though

[jagged escarp]

every single ticket is looked into and responded to

[slender timber]

yeah ive gotten like 4 ppl banned

they look

[lusty dock]

responded to and action are two different things

unironically EAC bans these people faster than y'all do, its some crazy stuff

[jagged escarp]

Hi @muted terrace please join waiting for support voice channel

[lusty dock]

russian friends, account with 3 games total, hours in CS, over 1k in rust, battlemetric history consisting of csgo surf servers and random russian IPs

but no man, he's clean!

will EAC take him down tomorrow? let us see!

[slender timber]

If there is any way i can find out about my application please let me know thanks

[latent jungle]

Why is there more ping on Rustoria servers than on other servers? ( 60 units )

Where can I get help?

[raven mist]

#network-support-old

[raven mist]

Chatmod application?

[swift kettle]

full cheating on US mondays

at EXCAV

[lusty dock]

they dont care lmao

i just got magic bulleted by a bow through multiple walls at power plant

[remote vessel]

they been'

[lusty dock]

expect nothing to happen

[long flint]

bro one of the mods just muted me for not saying anything bad????

i asked if he was chineese??

[raven mist]

Should be banned

[long flint]

get me a mod in here now

[raven mist]

Relax, post me your steamid

[lusty dock]

heres how it goes: they take about 2-3 hours to look at your ticket. when they do, the guy left the server or is AFK in base. you get sent copy and pasted message. rinse and repeat

[raven mist]

No need for this

Move to #general

[lusty dock]

is general for dealing with cheaters

[raven mist]

Im glad they got banned

[long flint]

76561199233362566

steamid

[long flint]

shenzyyyy please

[lusty dock]

something has gone terrible wrong if blatant rage hacking isnt something that can be detected without visibly being seen

[raven mist]

Checking

[long flint]

thank you

[swift kettle]

ty

[long flint]

i asked if he was chineese and then got muted

[raven mist]

Can only do as much when someone if being offline, we are still humands and not robots. Thank you

[raven mist]

Lemme see one sec

[lusty dock]

obviously ur all not super human, but you're telling me someone can rapid fire an eoka, revolver, etc etc, and that cant be detected automatically?

you know what im talking about. like 80 seconds a second ear rape sorta rapid fire

[long flint]

shenzyyyy please dog i have to communicate

[raven mist]

We cant really see that stuff when being offline, can we? We cant purely go off stats because we need to be 100% someone is hacking. Thats why we mostly flag them when they go offline so we look into them when online again. Couldve been an alt or w/e.

[raven mist]

You said a slur and wont be unmuted

[long flint]

shenzyyyy i didnt

[raven mist]

U did

[long flint]

i asked if he was chineese?????

whats wrong with that

[raven mist]

You said “chinkers”

[lusty dock]

the combat logs looked pretty sus to me, but oh well. rage hackers live on

[long flint]

thats not a slur thats what they are called

[raven mist]

Rage hackers get banned quickly imo. 100 of those fuckers are getting banned daily

Ofcourse we will have one or two who will be out a bit longer but thats rust at this moment

[lusty dock]

fair

[raven mist]

Would really suggest you to look out with what you are saying

[lusty dock]

i still believe there is an issue that tickets arent based on severity, because it allows rage hackers, like the one i encountered, to fuck with people for hours before being EAC banned

ticket took so long that the guy had hours to play

[raven mist]

Its kinda hard to tell the severity of a ticket as almost everyone claims theyr ragehacking lol

When it could just be a high hour normal player with -20 kd

[lusty dock]

a honor system? people who arent dumbasses can set the ticket status? maybe ryan can find another thing to monetize and add that to VIp

[south kelp]

Appeal #cd4e3a can u check it

[lusty dock]

like i get the majority of people will abuse it

[raven mist]

Believe me.. thats not helping

[lusty dock]

for me, in my own experience, ive had this occur multiple times where the only way i COULD get a rage hacker banned was by coming on here and bitching in support chat. otherwise they go on for hours. is that the strat nowadays

[raven mist]

The start of force is always a litlte bit more of chaos as theres a crazy crazy amount of tickets

Ragehackers are mostly banned quickly as stated above

[lusty dock]

okay bro, some of them are, and some of them arent

[raven mist]

But im heading over to work now, good luck! 👀

[lusty dock]

lmao cya

[west marsh]

how can I report a player?

[south kelp]

f7 or .ticket

[west marsh]

and how do I make a ticket?

[south kelp]

do /ticket in game

or use https://rustoria.co/support

[west marsh]

is there any admins on?

[shy remnant]

How can we help you ?

[west marsh]

can you look at missile silo? 337 iceman?

shooting me threw the wall

this is too blatant

lol

337.allen too

this is a joke

[shy remnant]

!report

[marble mantle]

Hey, @west marsh

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[shy remnant]

Use our report system so an administrator can have a look at the player asap 🙂

[west marsh]

ok ggs

[lusty dock]

@raven mist what did i tell you bro, im a fucking prophet

a hour past when i reported blatant wallbanger guy

and hes offline! who could of saw this coming?!

[blissful herald]

BRo I was sitting on that dude AFK in base since tyou reported

[lusty dock]

ur ass has been spectating his afk ass for 1 full hour?

[blissful herald]

EXACTLY

[lusty dock]

if so, i commend your commitment to nothingness

[dark radish]

what are they gonna do, ban a guy doing nothing 😂

[blissful herald]

Have a nice day

[lusty dock]

yes

you guys see the account is bought right? am i crazy?

https://tenor.com/view/family-guy-stewie-griffin-gone-crazy-insane-letter-l-gif-17135412

[slender timber]

yes

[blissful herald]

50/50

[raven mist]

You would be suprised how many players play on a bought account, doesnt mean we ban them blindly

[raven mist]

Dm me your steamid and ill check

[lusty dock]

i remember dale telling me this same exact line 2 hours before a guy got EAC banned. obviously, not everyone who buys an account is bad, but level 0, csgo hours, and russian characters pretty much give it away. and y'all didnt see the utter wallbanging so heres to hoping EAC deals with it

[slender timber]

Thank you

[raven mist]

Will get to you asap

[raven mist]

If skyline looked at them and didnt see anything like that happening, obviously we cannot ban them

[lusty dock]

would a video of it from my perspective changed anything?

[raven mist]

Depends on how much context it has

[weary talon]

can i leave the stream on over night and get all of the generic drops

[honest whale]

I keep getting kicked for "Hacking" idk why or how it may be high ping or my internet or something but it happens as soon as i load in and i've tried different servers for different regions

[flat sparrow]

i heard hacking means hacking big g

[honest whale]

i know but is there any cause if im not hacking?

[sonic valve]

hey why I am getting 250 ping

in this serverr I normally get 120 ping to 150

but now it's 300 to 250

Eu mondays laging so bad

[quaint basin]

fix eu mondays pls

[sonic valve]

yo the server laging

[livid walrus]

@raven mist I PLAY EU MONDAY BUT BAN ME IN US LONG

[raven mist]

Might be because of a vpn

!steamid

[marble mantle]

Hey, @raven mist

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

^ @livid walrus

[foggy lagoon]

Node is done

[livid walrus]

76561198378142008

TWO DAY BAN TWO TIMES

[livid walrus]

@raven mist

[raven mist]

U can join again

[foggy lagoon]

The complaint

[raven mist]

Thats the downside of using a vpn im afraid

[livid walrus]

OH NO....

[foggy lagoon]

76561199200909866
VPN

How do I need to contact the administrator

76561199200909866

[neat pumice]

You'll be able to connect in 5 minutes or so 🙂

[quartz sparrow]

@neat pumice Hi, admin, could u have a look my friend account? id is 76561199216499913

he get banned due to Ban Evasion. But he only have this account, and dont have any ban record before.

[hardy wagon]

My friends show hacking

@neat pumice

Just went online, didn't do anything, and it shows hacking

Can you take a look?

[ocean thistle]

This should be resolved.

[hardy wagon]

id：76561199040678484

[tropic cairn]

I didn't cheat, but I was kicked out of the EU LONG server and it showed as Hacking
id:76561199201983375

[quartz sparrow]

@ocean thistle Could he join in server now?

[ocean thistle]

Wait 5 minutes

[shadow horizon]

The server suddenly crashed, and my friends and I were kicked out of the server for repair. After entering the server, it showed that it was banned, but my other teammates were still making gunpowder in the game

[quartz sparrow]

thank you, Hai!!!!

[ocean thistle]

Resolved, please wait 15 minutes before joining

[shadow horizon]

Excuse me

[hardy wagon]

Thank you very much

@ocean thistle

[shadow horizon]

@ocean thistle Will you help me

[tropic cairn]

@ocean thistleI didn't cheat, but I was kicked out of the EU LONG server and it showed as Hacking
id:76561199201983375

[ocean thistle]

Resolved, please wait 15 minutes before joining.

[ocean thistle]

No need to tag. I do them in order. It takes some time to look into the issue. Thank you though.

[tropic cairn]

thank you!

[ocean thistle]

!steamid

[marble mantle]

Hey, @shadow horizon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[shadow horizon]

76561199559539231

[shadow horizon]

76561198409387247

[ocean thistle]

Resolved, please wait 15 minute before joining

[shadow horizon]

Only me and my friends are prohibited from entering our team, and we are preparing to bomb our home

[ocean thistle]

All set :) You can join again in 15 minutes

[shadow horizon]

Thank you

[mortal vector]

admin i had a ban , it shows hacking . can you help me ？ steam id 76561198315067691

[ocean thistle]

Resolved, please join in 15 minutes

[mortal vector]

thank you sir

[sonic valve]

yo

what the max team allowed in Eu mondays

[cursive kayak]

@sonic valve

:flag_eu: EU Mondays **- JUST WIPED: <t:1702306830:R>**

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1702911600:F> (<t:1702911600:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[naive oxide]

!report

[marble mantle]

Hey, @naive oxide

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sonic valve]

team max is only 12?

[ocean thistle]

The max team UI is 12. You may have more people in your group, but they won't be in the same team (the green dots on the map)

[tacit pivot]

Hello administrator, I was banned from entering the game due to VPN. My friend is still playing the game

[sonic valve]

alr ty

[ocean thistle]

!steamid

[marble mantle]

Hey, @tacit pivot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[fallen yew]

hello guys i have been banned for playing with a hacker ?
doesn t sound right to me my mates are all legit no one is hacking

[zinc yacht]

Hey, are all tickets taken into account? Mine has been issued 19 hours ago and still no response.

[left stone]

how do i get verified

[minor temple]

What kind of ticket?

[zinc yacht]

ban appeal

yesterday all admins were on holiday or so and plugins were left to do the job

[minor temple]

?

[zinc yacht]

That's what I was told.

[minor temple]

By who?

[zinc yacht]

Some other admin who had privileges on lower cases than that.

[minor temple]

Okay, will that information is incorrect. Could i please have your steam ID

[zinc yacht]

Could I be taken into consideration when my ticket is reviewed? Or you're gonna speedrun check my ticket and close it fast with no actual proof or tolerance?

[minor temple]

I can really do anything If i don't know who you are 🤷‍♀️

[zinc yacht]

You know rage cheaters aren't that stupid to buy VIPS onto an actual server, play on the server day and night and at the same time link all their socials?

[minor temple]

Okay well you don't have to give it to me, your appeal will be answered once it has been reviewed by your banning admin.

[fallen yew]

hello guys i have been banned for playing with a hacker ?
doesn t sound right to me my mates are all legit no one is hacking id :76561199018564887

[minor temple]

@fallen yew was this your teammate?

@dusky monolith Have you come to see me?

[fallen yew]

yes we played together

[dusky monolith]

?????

[minor temple]

Then that is the Hacker on your team you were banned for associating with

[near cypress]

hello, I bought a VIP card by mistake
if I cancel them
my money will be returned

[dusky monolith]

yes

[minor temple]

!steamid

[marble mantle]

Hey, @dusky monolith

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[near cypress]

????

[minor temple]

Please make a #payment-support ticket and they can look into this for you

[near cypress]

I wrote where needed
How long will it take for my money to be returned?
about VIP

[sonic valve]

cmon man stop crying over 5 dollars

[near cypress]

30 EUR was withdrawn from my card

[near halo]

Disconnected hacking error again, please give me the link to the appeal again

[molten flicker]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[minor temple]

Are you sure you created the ticket i cannot see it

[near cypress]

YES

[tacit pivot]

Hello administrator, I was banned from entering the game due to VPN. My friend is still playing the game

[minor temple]

!steamid

[marble mantle]

Hey, @tacit pivot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[tacit pivot]

okok

[tacit pivot]

76561199177219934

[tacit pivot]

My teammates are still on the server. I was banned as soon as I went online

[tacit pivot]

Hello, is it okay now?

[balmy cypress]

give it five minutes and you can connect

[tacit pivot]

thank

[inland otter]

report cheater

[marble mantle]

Hey, @inland otter

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[sonic valve]

yo

I got banned

it says I playing with hacker

is that true?

admin yo yo

[lyric basalt]

Please appeal on website : https://rustoria.co/support/appeal

[sonic valve]

aye admin

can I give my steam ID

[sonic valve]

alr

[upbeat yoke]

@lyric basalt76561199019044917 vpn ban help

@torn heart

[sonic valve]

Oi Oi

just created ticket

how long does it take?

[smoky cape]

Tickets get looked at as soon as possible

[umbral dust]

what is corrupt or backend message , getting dc randomly because of it

[smoky cape]

#announcements message

[sonic valve]

ight please tell them to hurry, cz this not my fuilt if ur admin just banned anyone thinking his playing with cheater

[smoky cape]

We have no clue how long it's going to take

[sonic valve]

if the admin just spy on me playing he will surely know that I didn't even know I am playing with cheater, in the fact I was farming all the time also check our farming box

[smoky cape]

It's been happening to people for days now

[minor temple]

!steamID

[marble mantle]

Hey, @sonic valve

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[upbeat yoke]

@minor temple76561199019044917 vpn ban help

[sonic valve]

also bomjik

[sonic valve]

76561198403274647

[minor temple]

Give it 10 minutes and you should be good to go

[sonic valve]

me to right?

[upbeat yoke]

thank you

[sonic valve]

76561198276922266

this my friend ID he say that he got same reason my banned

[minor temple]

I'm afraid not. I've assigned your ban to your banning admin and they will get to it as soon as they can.

[sonic valve]

sounds good thank u

this is what my friend said: HE IS NOT MY FRIEND, WE KNOW EACH OTHER AS WE PLAYED IN A PLACE ON REDIT

yo yo yo admin

unbanned me bro

[zinc yacht]

Admins are just typing DENIED to tickets, they don't even interract with it, it's just admin abusing.

Same as here

@echo venture Nice adminship and ownership of the server when admins don't take into account anything and just deny, even though I've never been EAC banned, he doesn't even spectate me and straight up bans me with no reason.

[sonic valve]

the admin who banned me dosen't spy on me and saw me seeing the fact my friend useing his cheat

just got a suprised

[torn heart]

the rust subreddit is r/playrust btw

also, that thread is 3 years old

not sure what it helps with here

[zinc yacht]

Still counts

[raven mist]

Went so far to go 3 years back

With a thread that has no proof at all

[zinc yacht]

Same abuses are applied. I don't know why do I even buy and WASTE money on a server when my ticket isn't even being taken into account.

The admin straight up denies it, doesn't even reply or anything.

[raven mist]

!steamid

[marble mantle]

Hey, @zinc yacht

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[raven mist]

Let me take a quick look for u

[spiral cypress]

Appeal #695d11 appeal

fake ban wtf

[zinc yacht]

Made me waste 3-4 days on a server farming, playing, grinding, I BOUGHT VIP, I linked all my socials, I am fully clear and I even own a youtube channel which provides proof.

76561199272828358

[sonic valve]

I understand there is cheaters how would I know if my friend cheating I am not an admin dude

[raven mist]

Having a youtube channel doesnt mean anything…

[zinc yacht]

Means I have a past.

[raven mist]

Still doesnt mean u cant be cheating

Seen a ytber with 100k subs having multiple gamebans 👀

[torn heart]

Sadly thats the tough part of it, be very careful and selective with who you play with is my best advice, don't invite random's without knowing them for a bit at least

[sonic valve]

ya there was a streamers on twitch streaming while cheating and no one notice them

[sonic valve]

ok but please hurry I am not a fun of cheating in games

put urself on my place

[mild ember]

Hellow, i got a ban for Hacking. Appeal #55c72e Please, help with this problem.

[torn heart]

At the same time, you played with and gained from a cheater, so the ban is quite fair for playing with a cheater

[sonic valve]

stay in the que bro I am first

[sonic valve]

I was farming all the time

the only place I saw the cheater was on base and he was acting like normal player

if ur admin spend 4 minutes watching me will unbanned me right now

[torn heart]

Still based with them, gained their loot

[sonic valve]

what I do bro want my steam account

take my password

[sonic valve]

take the guns I don't need them

I thought I am just playing with pro players lol

[drifting parcel]

how to fix

[raven mist]

Keep trying but will forward to our devs

[sonic valve]

admin please do something

take my base

despawn everything

[torn heart]

Actions have consequences, i'm sorry but it must be waited out

[sonic valve]

not my fuilt dude

[upper vector]

Hello. Can I get a reason why you guys banned me today? Disconnected: Hacking . I've never hacking in my entire life.

[ionic mortar]

!appeal

[marble mantle]

Hey, @upper vector

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sonic valve]

here's giveaway. any admin who can prove that I am cheater I will tip him 50 dollars USDT

or I play with cheater

[ionic mortar]

Mate, you are not the cheater, you played with a cheater not the same thing

[dawn hollow]

@torn heart hello

[sonic valve]

whos the fuck I played with

[dawn hollow]

@ionic mortar

[drifting parcel]

how did yall fix this?

[toxic shard]

Usualy by rebooting rust and/or steam

[dawn hollow]

Can you fix my frind vpn ban my id is 76561199407912223

[upper vector]

There's no ban for me for today, can you take look for me please?

[sonic valve]

ok admin banned all my steam account friends they play with me rust so they cheaters

[dawn hollow]

@toxic shard

[sonic valve]

is this how the thing work

[ionic mortar]

!steamid

[marble mantle]

Hey, @upper vector

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[dawn hollow]

@ionic mortar hello

[ionic mortar]

yeah thats me whats up

[upper vector]

76561197980476722

[marsh wave]

Can you fix my frind vpn ban my id is 76561199155274628

[dawn hollow]

@ionic mortar Can you fix my frind vpn ban my id is 76561199407912223

[drifting parcel]

not working

[ionic mortar]

should be good to connect in 5min

[upper vector]

Thank you sir

[sonic valve]

admin

they banned me for 7 days

this is not fair

[sonic valve]

admin please I am not waiting 7 days

[marsh wave]

@upper vector Can you fix my frind vpn ban my id is 76561199155274628

[sonic valve]

u end my wipe

u know how many hours I spend

all the hard work gone

how dare u dude

how to report trustoria

is there an offical rust site

[raven mist]

You can go complain to FP i guess?

If you are not happy with the outcome feel free to dm one of our staff managers @neat pumice or @balmy cypress

[balmy cypress]

DM me with your SteamID and I’ll look into this

[sonic valve]

76561198403274647

don't just look do something

[balmy cypress]

https://discord.gg/3XjqsmS3

join and we can discuss it

[sonic valve]

next time give me the admin tools so I can know who to play with

[sonic valve]

Sorry. mate my mic isn't ready for this

[balmy cypress]

That is okay

Do you know who Sanya is?

[sonic valve]

ofcourse not

bomjik knows sanya

from redit server

[balmy cypress]

Was Sanya in your team or playing with you?

[sonic valve]

yes he was on my team, playing with me? no I was farming all the time wasn't going for pvp with him

only bomjik goes pvp with him

[balmy cypress]

Well Sanya was cheating, you were on the same team and benefitting from them cheating and that is why you are banned

If you knew or not, you took the risk in playing with them and unfortunately they turned out to be cheating so in line with the rules you accept by playing here, you are banned for a week

[sonic valve]

alright simple unbanned me take the guns

and most of the loot

and have a good day u did great

[sonic valve]

I am not an admin

[balmy cypress]

Your ban expires in a week, we don't just take loot and call it a day. Please be more careful who you team with in the future and this won't happen again

[sonic valve]

I have my rights to play the game

u can't stop me, I buy the game with my own money

not my fuilt if the game have cheaters in it

[balmy cypress]

You sure do! You can play on any server other than ours while you are banned

[sonic valve]

ur giveing me bad quilty playing I already did hard work on ur server

[balmy cypress]

Indeed, but you happened to be playing with one. So you must accept responsibility that your team had a cheater and in line with our rules you are banned for that

[sonic valve]

which is illegal

[balmy cypress]

Right

[pseudo vault]

[sonic valve]

let mee hire a lawyer

hold on

[balmy cypress]

How would you feel if you reported a team for having a cheater, we ban them, they come to discord and complain that they should be allowed back and we just unbanned them and allowed them to return? You'd be rightfully unhappy with that as its not fair treatment

[sonic valve]

I need $1000 funded for this

[balmy cypress]

But yeah, clearly you are messing around now. I've given you a response and unfortunately that will not change so come back in a week and be more careful moving forwards

[pseudo vault]

now we are just trolling 💀

[sonic valve]

I am not getting banned for 7 days bro

not possible

let me see manger hold on his listening to I don't care anymore song

[vestal solar]

Question so I gust I was banned for 7 days for playing with a cheater however I just met the guy in game can I get a possible quicker unban or will I have to wait the 6 days ?

[royal siren]

Hi do i have to open a ticket or how do i speak with support

[last edge]

!ticket

[marble mantle]

Hey, @royal siren

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[subtle cape]

Have you appealed?

[vestal solar]

Not yet

[royal siren]

how do i open a ticket?

[subtle cape]

!appeal do that

[marble mantle]

Hey, @vestal solar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[vestal solar]

!appeal

[marble mantle]

Hey, @vestal solar

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last edge]

if u want to report a rulebreaker go to the url in the message that i send

what do u need exactly?

[royal siren]

oh nah im trying to get unbanned, my steam got hacked and i think he cheated on one of your servers and now im banned from all rustoria even on a different account

[last edge]

u need to report some1 o wanna make an appeal for some ban u got?

[royal siren]

exactly

[sonic valve]

guys do something I am not waiting 7 days

[royal siren]

got it thanks

[last edge]

okay, u have VAC ban?

[last edge]

u have been answer already

[royal siren]

i think so becasue even on the new steam account im still not able to play your servers

[sonic valve]

answer is same as ur face

both and ugly

[ocean thistle]

Please respect our staff. #rules Last and final warning.

[sonic valve]

Imagine spending 3k dollars on a pc

just to play with cheaters

Imagine that my money is gone

I should have got ps5

I am fuck fuck me dude

[ocean thistle]

Your appeal was answered and the decision is final. You only received a temporary ban. Please be more careful moving forward. I know it sucks, but you are able to play on other servers.

[sonic valve]

ya ya bla bla bla go fuck urself

goofy

[royal siren]

bro chill the fuck out

[last edge]

!appeal add much information as u can, and ss if it is possible

[marble mantle]

Hey, @royal siren

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[royal siren]

yup thank you so much 🙂

[last edge]

no problem 🙂

[spiral cypress]

I get fake ban , 76561198128943145 can you help me

[marble mantle]

Hey, @spiral cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[stark yacht]

GUYS max turret 12 ? vanilla

[mild ember]

HEllow, I also got a ban cuz of internet problems i think, 76561198075028994 @ocean thistle

[marble mantle]

Hey, @mild ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[last edge]

yes

[placid canyon]

WHY DID I GET BANNED😭😭I JUST WANNA PLAAAAAYYYYY PLEASE HURRY WITH TICKET

[karmic walrus]

Cause your using cheats mate

[placid canyon]

I’m actually not??

[noble terrace]

?steamid

[marble mantle]

Hey, @placid canyon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[placid canyon]

76561198420418276

[noble terrace]

Someone you were playing with was banned for cheating, so you were banned for playing with them. You'll have to submit an appeal at https://rustoria.co/support/appeal

[placid canyon]

Okay well that’s the issue, I know all of the people I’m playing with personally and I know there not cheating?

I have appealed

Why would this happen?

[raven mist]

Because said player was cheating? 😄

[placid canyon]

They were not? He has clips of all hood gameplay

His

[raven mist]

Lemme take a look

[placid canyon]

I’ll see if I can get ahold of him, if not I will get him to send tonight

[raven mist]

Can your teammate "Bionade" dm me?

[raven mist]

Yes please

[placid canyon]

Actually I might have it

[mild ember]

Admins, help with my ban please, today i came and just got a ban for Hacking, wtf?

[placid canyon]

Same happen to us brother, be polite and patient with admins and they will help

[worthy sandal]

wtf i just got chat banned and i didnt even say anything bad

[mild ember]

i am but i wanna play 😄

[subtle cape]

!appeal, please

[subtle cape]

!appeal

[marble mantle]

Hey, @mild ember

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[subtle cape]

!steamid please

[marble mantle]

Hey, @worthy sandal

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[worthy sandal]

you want me to put it in here?

[subtle cape]

Yeah, or dm which ever

[mild ember]

yes, i did it Appeal #55c72e

[worthy sandal]

76561199521057727

[subtle cape]

Admins will look at it asap

[velvet wraith]

Hello everyone, does anyone know what is the reason for the kick from the server "Hacking" and how to solve it? @rapid lichen

[worthy sandal]

i think you answered your question

[velvet wraith]

??

[worthy sandal]

"hacking"

[velvet wraith]

im not cheater

[worthy sandal]

well aparrently you are, make a ticket

[velvet wraith]

I played on the server before and nothing like this happened

[worthy sandal]

again make a ticket

[velvet wraith]

Where can I apply and what will it give?

[worthy sandal]

@velvet wraith

[south kelp]

!appeal @velvet wraith

[marble mantle]

Hey, @velvet wraith

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lyric basalt]

This mute seems correct for me. If you don't think it was correct you can appeal your mute here : https://bans.rustoria.co/

[worthy sandal]

done.

[grand oar]

Hello, there is possibility to change my vip from one server to another?

[ocean void]

if you have used your vip on that server already i dont know if youll still be able to transfer.

[ocean void]

#payment-support will be your best bet.

[thin plover]

I've went ahead and fixed it, you'll be good to join the server again in 10 minutes

[velvet wraith]

thanks

[solar tartan]

im wondering when someone's gonna look at my appeal 😭

[ocean void]

typical response time is 1-3 business days

[solar tartan]

seems quite long to me

since the first response was 1 minute after i made the appeal

[quaint patrol]

There is a number of things that can lead to your appeal taking a few days, the admin will absolutely deal with it as soon as they are ready too! Best of luck with it

[harsh ridge]

hello

[sterile parrot]

yo admins can you guys who I Played with when I got ban for playing with hacker

[lyric basalt]

!steamid

[marble mantle]

Hey, @sterile parrot

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[sterile parrot]

76561199168378935

[high plover]

question: is playing out of UI on low pop bannable? weirdoes running 10 deep on here with 50 pop

[ocean void]

!report

[marble mantle]

Hey, @high plover

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[dawn hollow]

Can you fix my frind vpn ban my id is76561199155274628

[ocean void]

team limit on low pop is 6.

[ocean void]

!appeal

[marble mantle]

Hey, @dawn hollow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[sterile parrot]

yo admins can you guys who I Played with when I got ban for playing with hacker steamid:76561199168378935

[ocean void]

!appeal

[marble mantle]

Hey, @sterile parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
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[dawn hollow]

@lyric basalt hello

[copper arch]

yo!

I got fucking kicked from the server and now im in 100 queue

Like get me in. I had everything legit

[dawn hollow]

@thin plover hello

[stray agate]

Is 10x eu leaderboards down ?

[high plover]

That's what I figured, wasn't sure if it was like the others where UI limit didn't limit clan size you'd just have to play out of UI. If it's bannable tho I will surely grab some evidence or at least a name or two and get a report in

10ish+ person european group offline satchel raiding with crossbows and revolvers on US server offline time. About as cringe as it gets

[proud depot]

Can i buy kits on EU vanilla 2X?