#support

1 messages · Page 374 of 1

sturdy oracle
#

@fallow sealI cannot find the ban on the website

PogOff

west osprey
#

which server are you trying to join

sturdy oracle
quartz pier
west osprey
west osprey
#

and try again

sturdy oracle
quartz pier
ornate kettle
#

guys

#

why only on rustoria i get kicked reason eac corrupted or invalid

toxic shard
#

Only "rustoria"

quartz pier
#

@west osprey still showed hacking

brisk wasp
#

<@&274971100184576010> can any one join the support chanel

quartz pier
#

Only rustoria I get kicked for hacking

ornate kettle
#

@toxic shard I played on another project and was never kicked in a day

thin plover
thin plover
formal widget
#

EU Medium getting ddosed? Performance like the server was hosted in a legacy shack in south sudan

west osprey
raven mist
#

Being looked at

versed stream
#

Fix your lagging server EU LONG endless lags, lag hacks and other shit

woven trench
#

How do I buy a priority queue? (I'm from Russia)

olive rose
#

i was just raided by a cheater on us long. Black Beard please help

scarlet harness
#

ultralag on eu medium

worn tendon
#

can you try to restart us long ? it is dying*

#

lags and roll back every 5mins

raven mist
#

Wont help , its not only us long

#

Network issue most likely

scarlet harness
#

ther was also rust update

#

they fucked up again as usual

raven mist
#

Not sure, might just not be related

scarlet harness
#

are u getting ddos?

#

lag doesnt stop at all

lost vapor
#

Can you stop ddos idiotd

slate warren
#

Vanila 2x R.I.P.

lost vapor
#

Admins sucks

pulsar hamlet
#

what should I do if a cheat is kicking for a reason but there is no cheat

stiff folio
#

fix your fucking server

lost vapor
#

Rastoria eu long rip

stiff folio
#

jesus fucking christ

lean cedar
#

EU long in lags last hour((

raven mist
plush valley
#

people using auto clicker in shop wtf

#

is that ok ? if its so we use that too

neat pumice
plush valley
#

he is using it for buying thing but he dotnt give anyone chance spamming with clicker

#

at least fface punch should let servers add no out of stuck or vending machin plugin for owner os thsi not happend

coral heath
#

then use auto clicker to counter him too

neat pumice
coral heath
#

(kidding) (for legal reasons)

plush valley
coral heath
#

no, I got banned (gameban) for reshade

neat pumice
flat sparrow
coral heath
#

like eac banned me for “suspicious application activity “

#

and haven’t answered my appeal yet

#

since 1 month almost

neat pumice
plush valley
coral heath
#

Monologic, are you free for a couple minutes?

#

And if yes, may I DM you regarding a ticket submitted online?

crimson hemlock
#

<@&274971100184576010> We have been banned for a long time, but can I access other Rustoria servers?

marble mantleBOT
#

Hey, @crimson hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

neat pumice
coral heath
#

An appeal to be specific

#

regarding evasion

crimson hemlock
#

You didn't understand me, we got banned from the long server, can I join your other servers for playing cheats?

toxic shard
plush valley
#

i have like 8k Fertilizer and there is like 3 or 4 more people here and this guys is using auto clicker here lol everyone here pissed so bad

coral heath
#

ye but is very hard for anyone to verify that he is auto clicking

neat pumice
# coral heath An appeal to be specific

Appeals are handled by the assigned admin, I'm not the admin handling your appeal, so you wouldn't gain anything by discussing it with me unfortunately - if the appeal has been processed already, and you've received an answer, then it's the final answer, if you haven't received a response yet, then you'll need to wait for the appeal to be answered 🙂

coral heath
#

Thanks for the reply , ye it is still processing, would I have any chance in playing again if my main account was banned because of reshade usage….?

#

I know you can’t influence the outcome but just from your experience

night crescent
#

Why the fuck is the eac kick only on rustoria servers?

safe night
#

i have been banned for 3 days and still havent got an answer on my appeal

night crescent
#

Is it like a dice that rolls and kicks people so they buy vip? fake ass kick message

neat pumice
neat pumice
night crescent
neat pumice
#

It's across all of Rust, Facepunch have acknowledged the issue themselves

night crescent
#

no its not XD

neat pumice
#

Yes, it is

coral heath
wild vale
#

scamm

neat pumice
#

Your subjective experience as a single player is not representative of a problem spanning the entirety of Rust

night crescent
#

scummy mechanic

night crescent
raven mist
#

Your name suits you well

night crescent
#

Everyone i've played with say its been only happening in Rustoria for them

neat pumice
neat pumice
#

You're incorrect I'm afraid

raven mist
night crescent
raven mist
night crescent
#

yall are retarded

raven mist
#

Thank you

coral heath
#

Then why do you still play here

rapid hill
#

how do i make ticket

raven mist
marble mantleBOT
#

Hey, @rapid hill

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

neat pumice
#

But have a great day either way 🙂

night crescent
#

suck my ass "top of the line"

wild vale
#

my teammate waited yesterday 9h q

#

bc eac shit

raven mist
raven mist
#

Seeing it more and more happen

wild vale
#

is there any fix somehow?

raven mist
short swallow
#

HOW TO GET UNBAN

#

?

coral heath
marble mantleBOT
#

Hey, @short swallow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

night crescent
wild vale
#

.

raven mist
#

Just fp acknowledging it now

night crescent
#

Two months ago

safe night
#

can an admin help me i appealed for unban 3 days ago still havent got an answer

raven mist
wild vale
neat pumice
#

There is nothing we can do about EAC errors

safe night
wild vale
#

mby crash q?

neat pumice
raven mist
gaunt stone
#

anyone having issues opening up boxes a few times and getting disconnected?

toxic shard
polar river
#

I want to address the following problem: when I was waiting in line for about 180 people, I went to the server and played for about 10-15 minutes and was immediately kicked out, and this happened more than once. Why am I waiting in line for 2 hours and played for 10 minutes? If anything server Rastoria.Co-eu Long

spark lynx
#

what is that?

#

2 times today wtf

west osprey
west osprey
terse olive
spark lynx
#

yeah

polar river
spark lynx
#

no grace periode for queue after radom disconnect it's crazy on a so popular serv

polar river
#

Literally my friend played for 10 minutes and got kicked out, so how can I continue to play? And this is what he wrote:

fading isle
#

nice eu long, 3 fights last 2 hours, every fight i got kicked with a random error. unplayable. useless vip +hard lags overall today

polar river
timber wagon
#

FIX EAC

#

ЖИВОТНОЕ ЕБАННЫЕ

#

EAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend message

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EAC: Corrupt or invalid backend message

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EAC: Corrupt or invalid backend message

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EAC: Corrupt or invalid backend message

#

EAC: Corrupt or invalid backend message

#

EAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend message

jovial kettle
#

Can I get a admin to help me?

jovial kettle
#

@raven mist

west osprey
polar river
woven trench
#

FIX EAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend message

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i open all doors in my big base on long, and get kicked

#

shitstoria🤓

minor temple
# woven trench FIX EAC: Corrupt or invalid backend messageEAC: Corrupt or invalid backend messa...

This EAC error is cropping up across many @playrust servers this morning. We've alerted them and they're checking into it.

In the meantime kill all your Steam processes, reopen Steam, verify your rust game files, and pray :)

woven trench
noble terrace
mellow galleon
#

yo i just go banned for playign with a hacker and now how long do i have to wait to play agian this is my frist time every playing with one and i just meet him today too

marble mantleBOT
mellow galleon
#

and i don't know why i'm getting banned i work so long for my loot and now invite some dude and he hacking

noble terrace
#

just post it here

mellow galleon
#

or ya

noble terrace
#

so I can look up your situation

mellow galleon
#

is that my steam id or no

noble terrace
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Yes

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Your Steam ID is the number at the end 🙂

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Microsoft Word was game banned by EAC ~10 minutes ago

mellow galleon
#

ya

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and i just add him to my team

noble terrace
#

Your ban is temporary and will expire in 7 days. But I'd also recommend submitting an appeal

mellow galleon
#

he said he had to updat his drivers

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and then he got banned and blocked me

noble terrace
marble mantleBOT
#

Hey, @mellow galleon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mild radish
#

eu medium donw,?

stiff pivot
#

isnt using a auto clicker in outpost against the rules?

toxic shard
mellow galleon
woven trench
#

i get kicked free times

  1. eac
    2)eac
  2. timed out
#

pupstoria

ocean thistle
violet fox
#

omg why can’t I play normally on your server? I’ve been sitting in a queue for an hour, I’ve been playing for 1 hour and I’m getting kicked with an error: Corrupt or invalid backend message. I want to play on your server normally and not stand in line for 1 hour to play for 1 hour.

polar magnet
#

I was banned yesterday supposedly for ''hacking'' when I have 2k hrs in rust, dont have any vac bans on my steam account and I had it since 10years with +1000$ in items inventory. Obviously I dont hack, it wouldn't even make sense for me to hack. My appeal was denied of course, and I still dont know the full reason behind the ban. I guess a six man group got salty and reported me and my duo for dominating them but I'm not cheating, so is 6 reports alone a reason for a ban? Can I repeal or talk with an admin/somebody who banned me?!?

violet fox
timber bridge
polar magnet
timber bridge
marble mantleBOT
timber bridge
#

^

polar magnet
#

76561198134902866

coral heath
#

why does every server have the 21+ yo policy for staff? like what is behind the legal terms and conditions

winged cipher
#

admins

#

me and my friend was banned

noble terrace
# polar magnet 76561198134902866

Had a look at your ban and I agree that it is correct. Since you already appealed, you will not be able to appeal again I'm afraid. But you can interpret me reviewing it now as another appeal. You will no longer be able to play on Rustoria.

polar magnet
#

ok I can appeal rn

noble terrace
#

No you cannot

coral heath
#

did u even read the message haha

noble terrace
#

You already appealed and were denied

winged cipher
#

how i can get unbanned,

noble terrace
marble mantleBOT
#

Hey, @winged cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

empty lagoon
#

admins help us play on the server and offered people to unite we were banned 3

polar magnet
#

but for what reason did I get banned?!? this is ridiculous, Im not cheating and nobody even checked if I'm cheating. I got banned just because?!?!

winged cipher
#

we add in our team 2 people and get banned because they play with cheat

noble terrace
#

Lol

polar magnet
#

DUDE XD

noble terrace
#

And of course we checked, that's why your appeal was denied

empty lagoon
#

@noble terrace help

polar magnet
#

Im not cheating wdym

noble terrace
polar magnet
#

XDDD

noble terrace
#

Which is why you were banned for it

polar magnet
#

prove me

noble terrace
#

We already proved it by banning you

polar magnet
#

do you have video evidence of me cheating??

hexed nimbus
#

Your attitude allready says enough

polar magnet
#

look at my acc and ask yourself if it would make any sense for me to cheat???

noble terrace
noble terrace
polar magnet
#

yeah okay

noble terrace
#

Good luck on other servers ThumbsUporia

polar magnet
#

ofc

#

great support

noble terrace
#

Thanks

empty lagoon
#

admins help us play on the server, put people together, we were banned 3 @noble terrace @noble terrace

polar magnet
#

I get banned for nothing and without any evidence

coral heath
# noble terrace ours is 17+

do you get paid for it or how does it work? is it a volunteer thing? and can you apply with game ban on history? (it is not for cheating, but still a game ban). Thanks for your time

noble terrace
polar magnet
#

so please show me the evidence

noble terrace
#

Lol

#

We don't show evidence to players

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For obvious reasons

polar magnet
#

why?

raven mist
noble terrace
#

Why would we?

raven mist
noble terrace
#

That would just tell you what not to do next time in order to not get banned

coral heath
hexed nimbus
polar magnet
#

to prove that the ban is legitimate and not based on speculation

noble terrace
#

We don't ban off of speculation

raven mist
polar magnet
#

banning innocent players doesnt benefit you aswell

noble terrace
#

You're not innocent tho

coral heath
#

Servers need players, players donate, servers get better, no players, no possible donations

polar magnet
#

bruh i cannot with this support, this is crazy

winged cipher
#

guys how i can get unbanned?

raven mist
marble mantleBOT
#

Hey, @winged cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

polar magnet
#

first time in my life i get banned in rust and its for hacking without any cheating software, crazy server

hexed nimbus
coral heath
polar magnet
coral heath
#

They banned you for cheating based on evidence, reports, statistics

hexed nimbus
winged cipher
#

how i can check my appeal?

hexed nimbus
polar magnet
coral heath
#

Log in - support - appeals/tickets

polar magnet
#

Why would i cheat on an 10yo account with 2k+hrs and 1000$ in inventory

coral heath
#

Admins will not provide you with evidence.

#

If your appeal was denied, it was for a reason

noble terrace
hexed nimbus
coral heath
#

Nowadays it is very easy to get good looking accounts

balmy cypress
#

Hard to say though as I have nothing to do with your ban. I see Shenzy asked you to DM him so I am sure he can chat further

coral heath
#

40€ 13 years steam badge, all twitch drops or at least half, rust with boosted hours

winged cipher
#

how long admins check appeal,

coral heath
#

1-3 business days, and can vary

#

depending on the reason/situation of your ban

winged cipher
#

thx

coral heath
winged cipher
#

i add in party fucking cheater

#

((((

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and get banned

hexed thunder
#

we played on the server and offered to just join the team so as not to kill each other. they had a cheater in their team, we didn't know that, and we were banned along with him.
We didn't even run with them and didn't kill anyone.

hexed nimbus
coral heath
#

Afaik, bans for playing with cheaters are 7 days, so probably you will not get to play this wipe, but I am not admin

winged cipher
coral heath
#

No.

empty lagoon
#

please help me and my friends were banned by mistake playing with a cheater, they were neighbors and we did not know that they were playing with cheats, they added us to their team and then we were banned

winged cipher
#

(

hexed nimbus
coral heath
#

You will have to wait 1 week from the moment you got banned

#

But you can try appealing still

coral heath
marble mantleBOT
#

Hey, @winged cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hexed nimbus
empty lagoon
#

And it's not faster how

#

mb admin help?

coral heath
#

You still have to appeal/sumbit a ticket.

hexed nimbus
#

Because playing with cheater is a 7 day temp ban

hexed thunder
#

We have done Appeal

empty lagoon
#

F@@@

hexed thunder
#

ok gg

hollow sphinx
#

Hello! Any admin online?

winged cipher
#

can i play on another rustoria servers ?

coral heath
#

Or at least, type your question so they know what to help you with.

hollow sphinx
#

Thanks

coral heath
#

No worries ThumbsUporia

spark lynx
#

hey how a naked can take a pumpy shoot at 2.1m got to 1.4hp and intsant go back to 50hp

#

and don't said lag i was at 2m from him

toxic shard
#

because it's not a player you are hitting but a "loot_barrel"

#

the only thing you hit in this screenshot is a barrel

spark lynx
#

bros i was front of az men shoot im if it said it's a barrel so i do not hunderstand nothing to that game

#

ok i see

toxic shard
#

on that point I don't know, I can only refer to the combatlog you provided

spark lynx
#

but the barreel hit me with a bow and a torch

toxic shard
#

no it's a player who hitted you

south kelp
#

U missed ur shot

spark lynx
#

and i shoot hiom before so why it's right loot barrel

#

wtf was that

#

i shoot a plazyer bro

toxic shard
#

shotgun tend to spam the combatlog

spark lynx
#

2meters front of me

toxic shard
#

each bullet of the combatlog is like 1 line in the combatlog

#

therefore 1 gauge can be 20 lines

south kelp
#

Looks like u think u hit ya shot but got a hit mark on a barrel and u think u hit him

spark lynx
#

no they're is no barrel behein him

toxic shard
#

which also explain all the hit at the same time

hollow sphinx
#

@toxic shard can you help me out?

spark lynx
#

bro i got 8000k playing i know what is a barrel

timber bridge
#

^ even your own log shows that you missed the shot bro.

spark lynx
#

and also what is a player

#

come tp to me you will see

toxic shard
#

I think you miss some knowledge on how shotguns works i nthe combatlog

spark lynx
#

i'll show you

toxic shard
#

looks like you never hit the player, you missed your shot completely

spark lynx
#

how i can miss a player at 2m with pump? i see him on zipline come to him when i was close enouth i shoot him and combatlog said i shoot a barrel no way

toxic shard
#

(I checked your complete combatlog)

spark lynx
#

so this men cheating

#

i make ticket

south kelp
#

There is no cheat that makes a player as a barrel

raven mist
spark lynx
#

i xas 2 meters from him no way i miss him and they're no barrel at this place

raven mist
#

This is a first

toxic shard
#

well looks like from a server perspective you totally missed this shot

south kelp
#

All ways a barrel at zip lines

spark lynx
#

bro come on unlucky cant clip but if it was you be like wtf

toxic shard
#

hitnotify.notification_level 2 if you got a fake hitmaker

#

you might have got a desync

spark lynx
#

yeah i surelly cant make the diff betwen a player and a barrel

#

desync?

south kelp
#

Ty for the lol on my b day

toxic shard
#

you hearing you hit something when in reality you missed

#

rust gives a feedback based on the client by default, then the server confirm it

spark lynx
#

ok

toxic shard
#

if you do hitnotify.notification_level 2 it will check server side before giving you a feedback (sound)

#

it will not change the result but only execute the sound if you really hit something

spark lynx
#

that's sucks that guy's was from of me like contact

#

like that?

timber bridge
#

Yes, that will make it so it will check the server to make sure your hit was confirmed on both client and server side.

spark lynx
#

ok

uneven temple
#

Someone can help us, teammeate have code raid two door and leave the groupe.

#

Support : network-5216

last edge
#

code raid isnt baneable

raven mist
#

neither a report, insiding is allowed :/

uneven temple
#

I don't understand, if someone in the group decides to code raid, it's not punishable?

raven mist
#

Correct

spark lynx
#

idk leaving serv lag people are barrel plus esper everywhere buy

raven mist
#

Its your group so its not really a code raid

uneven temple
raven mist
#

Yes, its still allowed to changes your codes

uneven temple
#

and trash in general

noble terrace
noble terrace
frail cobalt
#

Hey was stimmt bei euch nicht??? was für bann , spielen mit cheater

marble mantleBOT
#

Hey, @frail cobalt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallow seal
#

Does rustoria mondays wipe toemorrow?

cold rapids
#

Hello, I'm trying to log in to rastoria and I'm getting kicked off the server

shy remnant
cold rapids
#

Hacking

shy remnant
marble mantleBOT
#

Hey, @cold rapids

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

modern mason
#

hello, I have a question for you. I have logged into your server no more than 5 times during the entire game of rust and did not do anything forbidden, but I have already been banned 2 times even though I did not do anything forbidden at all the first time I was banned.please, you can unban me. I am a good and kind person and have never violated the rules on any server. My friends are waiting for me, but I can't play with them on your server because I was banned. Untangle me please

marble mantleBOT
#

Hey, @modern mason

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wraith wren
#

Hello,
It's been a while since I played Rust. Now I tried to open and play on this server, I received an error

wraith wren
#

Disconnected: Steam Auth: gamebanned

smoky cape
marble mantleBOT
#

Hey, @wraith wren

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

flat sparrow
wraith wren
#

!appeal

marble mantleBOT
#

Hey, @wraith wren

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

flat sparrow
#

bro

#

ur gamebanned LMAOOOOO

wraith wren
#

what can I do?

#

it's been a year since I last played, everything was ok

plush valley
#

i have 10k fertiziler on me and sitting in front shop 1_Paincat

#

sorry 15k

flat sparrow
smoky cape
#

If you want to talk about anything unrelated to help take it to #general

flat sparrow
raven mist
flat sparrow
raven mist
#

Good

flat sparrow
#

u gonna pat me on my head now?

marsh tiger
#

I don't know if I should ban from Rustoria server, can you help me?

last edge
marsh tiger
#

yep

last edge
#

!appeal then

marble mantleBOT
#

Hey, @last edge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wispy storm
#

Are pipes randomly getting unplugged a game issue or some sort of server issue? Cause my sorting system has had random inputs/outputs unplugged multiple times now whenever my base de-renders

shy remnant
wispy storm
#

Alright thanks ThumbsUporia

toxic shard
#

they can be unplugged if you upgrade/turn buildings or place/remove entities

quaint bough
#

eac crashes my game ??

woeful oracle
#

Can I write off my vip “donations” as a charitable organization when I do my taxes next month?

south kelp
#

i wish

sinful bay
#

If my garage door is stuck in my roof stacked can a admin come destroy it or i gotta hard side

shy remnant
sinful bay
#

alr

heady peak
#

Just out of curiosity I'm on 5x No BP server and there are ALOT of BP's locked, is it supposed to be like that?

ocean void
zinc yacht
#

..

heady peak
thick tulip
#

How did me and my teammate randomly get banned for cheater association?

marble mantleBOT
#

Hey, @thick tulip

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

heady peak
#

Seems to be a server-wide BP issue on US 5x no BP

torn heart
heady peak
#

yes

#

i submitted a ticket in-game as well

torn heart
heady peak
#

will do, one second.

pastel sparrow
#

hello

#

can i speak with a admin

shy remnant
west osprey
#

^

pastel sparrow
#

hello i was recently banned for exceeding the group limit but i wasnt

shy remnant
marble mantleBOT
#

Hey, @pastel sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pastel sparrow
#

i created one are you able to look at it i really would like to play

shy remnant
#

You'll have to wait for the admin to answer you 🙂

pastel sparrow
#

arent you a admin

shy remnant
#

I am a chat moderator. Administrators will have a look into your appeal as soon as possible.

hexed mica
#

Why are boats constantly kicking me off and killing me?

#

I just lost 125 scrap because of it

shy remnant
#

Was your boat under a structure ?

hexed mica
#

nope open water

shy remnant
#

Then it might be a bug. I would suggest your to report this bug to Facepunch using the F7 shortcut

hexed mica
#

not the first time. I thought the first time it was because I was outside the map but it happened and I was near shore

shy remnant
#

Yeah got you, in case of, report this to Facepunch, they might already be aware of it but still useful to report it

hexed mica
#

Doing it now

shy remnant
shy remnant
near halo
#

@balmy cypress it’s been 3-4 yrs now

shy remnant
near halo
#

Luke knows, brother.. Luke knows.

storm nimbus
shy remnant
shy remnant
near halo
#

It’s much more than an appeal, young moderator..

#

This goes far beyong an appeal..

storm nimbus
#

shows ban Already Appealed

#

I didn't cheat.

shy remnant
shy remnant
pastel sparrow
#

how is he getting a answer but im not 😦

shy remnant
pastel sparrow
#

37 mins ago

shy remnant
#

Oh, that explains why ^^ You might have to wait 1-3 business days for an answer in your appeal request. Be patient, they will handle this as soon as they can 🙂

near halo
#

Hi @toxic shard, love u x

shy remnant
brave nexus
#

Disconnected: EAC: Corrupt or invalid backend message

jade creek
#

any admins here?

shy remnant
jade creek
#

check for ban players

shy remnant
jade creek
#

check dms

shy remnant
# jade creek check dms

I am sorry but I've seen your DM and the answer is: We can not share informations about other players.

arctic herald
#

I promise i am innocent hope u can check me out and lift the ban

marble mantleBOT
#

Hey, @arctic herald

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

arctic herald
#

VAC EAC

shy remnant
arctic herald
#

ok

snow zodiac
#

what is turret limit on 2x weekly

clear void
#

so im on us long im in ad17 top right.. so theres been a scientist stuck in the ground since wipe any way u can send an admin to remove him?

lucid citrus
#

/report

marble mantleBOT
#

Hey, @lucid citrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

marble mantleBOT
#

Hey, @clear void

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

clear void
#

ty

autumn charm
#

!ticket

marble mantleBOT
#

Hey, @autumn charm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cobalt plinth
analog pumice
#

Hi any admins around? Just curious how come rust+ doesn’t work for EU main but works for the other toria servers?

last edge
#

hello, who it doesnt work

#

pls make sure u are following the right steps

steel marten
#

bruh small is getting FUCKED by a cheater 😦

#

2 actually

late wind
#

we was victims💔

spark wing
#

are they banned they are killing me insta headshot

late wind
#

no they have to look at tickets

#

if enough people f7 them they might get banned from actual game

steel marten
#

theres been at least 10 people that f7s

#

their cheats are so bad it reminded me of the 2019 cheats. perfect silent aim

quartz pier
#

I entered the Us Long server and showed “ Hacking”. It's caused by the vpn. What should I do

last edge
marble mantleBOT
#

Hey, @quartz pier

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
quartz pier
#

I checked this website yesterday, but it showed that the banned was not found

#

@last edge

#

@last edge Can you help me lift this restriction?I worked for three hours yesterday, and I still can't get into the server

tidal ember
#

Disconnected: EAC: Corrupt or invalid backend message

#

kicked mid fight 😭

marsh wave
#

My friend's teamID 76561198973031834 vpnban @noble terrace

quartz pier
#

me too, vpn ban but it’s showed hacking

late wind
#

lets goooo

marble mantleBOT
#

Hey, @neat berry

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

smoky cape
#

Make a ticket and don't call them out

somber niche
smoky cape
#

Just be patient

molten trail
#

!appeal

marble mantleBOT
#

Hey, @molten trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

harsh ridge
#

@raven bison why rtg have grass?

raven bison
#

Barren was removed

harsh ridge
#

whyyyy

#

un playebel

harsh ridge
#

76561199188928654 rage cheater in rtg @raven bison

#

ban him fast full spin and rage

#

rage cheater ban fast this idiot

jagged escarp
harsh ridge
sturdy oracle
#

@jagged escarpVPN76561199381857518

tough bane
marble mantleBOT
#

Hey, @sturdy oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rancid shoal
#

idk what reason for it

#

i need the whitelist to use it vpn:(

worthy cairn
#

Level 0 1 friend only hs

#

Rustoria eu main

marble mantleBOT
#

Hey, @rancid shoal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @worthy cairn

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rancid shoal
#

@tough bane idk i just login today kick me out then the reason hacking lol

tough bane
rancid shoal
#

i havebeen making ticket

tough bane
#

then all you can do is being patient. Sorry mate

worthy cairn
#

Nuclear if i report can you saw the ticket fast ?

rancid shoal
#

yea sad:(

tough bane
shadow horizon
#

The server restarted and I was kicked out of the game, showing hacking, but my teammates are still playing the game

tough bane
shadow horizon
#

The blueprint I unlocked, my teammates are waiting for me

#

I may not have time to wait for a reply

rancid shoal
#

then play other server

#

no one care about ur mate i dont want waste my time but i got blueprint

marsh wave
#

!appeal

marble mantleBOT
#

Hey, @marsh wave

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

Ok @shadow horizon and @rancid shoal post your steam ID here and I will take a quick look

#

!steamID

marble mantleBOT
rancid shoal
#

@blissful herald

#

i got vpn ban

marsh wave
#

My friend's teamID 76561198973031834 vpnban @blissful herald

rancid shoal
#

@blissful herald i sent it wrong

blissful herald
#

what server you trying to log in, seems that account has never been on our servers

#

tough so

rancid shoal
#

eu medium

#

this my acc but he show me i got ban on us medium 2months ago

#

idk why

blissful herald
sturdy oracle
#

@blissful heraldVPN76561199381857518

rancid shoal
#

@blissful herald should i open my profile?

#

then u check

blissful herald
blissful herald
#

to check 😄

rancid shoal
#

ok thx bro

#

76561198809154103VPN

blissful herald
rancid shoal
#

🙂 thx my bro

blissful herald
rancid shoal
#

@blissful herald my friend also vpn ban i sent his ID 76561198259111992

blissful herald
rancid shoal
#

ok i told him

blissful herald
#

as I can see his spam connecting

rancid shoal
#

i havebeen told him rn

upbeat grove
#

My friend has been banned by vpnban on the eu medium server, please help to deal with it. Thank you. This is his id:76561198444581996@blissful herald

blissful herald
upbeat grove
#

All right, I'll let him know. Thank you, brother

#

I'm sorry to bother you, but is there another good way, I've been getting this question a lot lately, "vpnban," I can try another vpn? Or something like a white list@blissful herald

blissful herald
upbeat grove
#

thank you

teal turtle
#

When does US medium restart for maint?

nimble field
latent jungle
#

Good afternoon. I was blocked for exploiting a flaw in the game. To briefly describe the situation, I served as an underwater box for another person. I was given a scuba tank and told to swim to the bottom. Then told to fall asleep. And after that the aqualung was removed from me. I log on to the server a few days later and I see a Ban Evans bar. Can I appeal to have my account reinstated?

#

Steam id - 76561198990462263

marble mantleBOT
#

Hey, @latent jungle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
quartz pier
#

@blissful herald I entered the US LONG server showing hacking, is this a vpn ban?

#

I entered the.co server for the first time and kicked me out before I even played

blissful herald
#

no idea who you are

quartz pier
blissful herald
#

well, that would help I guess

quartz pier
#

76561199155503215

quartz pier
marble mantleBOT
#

Hey, @quartz pier

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

make a appeal

teal turtle
#

Is there a way to determine when the servers restart for maintenance?

quartz pier
#

In the website, it is displayed that no ban has been found

#

😫

blissful herald
teal turtle
#

Yeah, sorry. I was referring to the daily. Don't want to lose my horse in Outpost while selling fert.

blissful herald
#

when there less pop

#

it gets announced in game too

quartz pier
blissful herald
#

instead of Ban

quartz pier
#

same

#

mutenot found

quartz pier
blissful herald
#

guy above

quartz pier
ancient dune
quartz pier
#

like giving me a white list

tacit pivot
#

The server restarted and I was kicked out of the game, showing hacking, but my teammates are still playing the game

quartz pier
#

@blissful herald can u look my id? What’s happened caused my account showing hacking

near halo
#

Yo admins there’s some ex hybrid members blatantly scripting in S7 on sea long

harsh ridge
#

ban list of rustorioa and rtg are diffrent ?

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sly dune
#

Why the server can destroy my tc ?

marsh wave
#

admin

steel sedge
#

EU MED DEAD

marsh wave
#

eu medium is down!!!!!

humble marsh
#

US MAIN DOWN TOO

regal bramble
#

disconnected: steam invalid. Help

eternal moss
#

eu long dead

craggy valve
#

eu long dead

eternal moss
#

gg

teal turtle
#

Mars Nano server is not responding.

blissful herald
craggy valve
marsh wave
#

yes up up up

blissful herald
regal bramble
#

i dont see the server , i restarted the game

blissful herald
regal bramble
#

eu small

blissful herald
#

or try via IP to connect

#

right side on discord are the server bots, ip are there too

willow hearth
#

ping problem

#

is server up ?

neat frigate
#

Sealong

blissful herald
pastel latch
#

i bought VIP and it's not working

blissful herald
pseudo rover
#

SEA Long !!!!

loud sphinx
#

The server was gone and when we arrived all our weapons were gone.

ashen light
#

Why rust+ not enable on Eu MAIN?

#

@idle hollow

shy remnant
#

@tall lichen, how can we help you ?

ashen light
shy remnant
marble mantleBOT
#

Hey, @ashen light

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

stuck sundial
#

@blissful herald i,ve been banned. Can you help me?

#

76561198258516428

marble mantleBOT
#

Hey, @stuck sundial

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thin plover
shy remnant
#

@tawny barn How can we help you ?

mystic grove
#

Can someone help this comes on rustoria only

shy remnant
marble mantleBOT
shy remnant
#

Have you tried reinstalling your game entirely ?

mystic grove
#

Sorry i does work

#

Thanks alot

shy remnant
coral heath
soft tusk
#

что за дичь???? почему кикает сервер????я випку покупал не для того,чтоб постоянно перезаходить

#

рустория еу лонг

#

просто кусок дерьма

wispy dirge
#

Вы пришли сюда, чтобы пожаловаться или получить помощь?

unreal wadi
#

eu medium 500 pls

shy remnant
marble mantleBOT
#

Hey, @unreal wadi

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

flat crystal
#

!ticket

marble mantleBOT
#

Hey, @flat crystal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fallow spoke
#

help soon, I ask you to check my application in a non-queue, I understand that applications are considered in the order of the queue, my situation is difficult 76561199065489759

shy remnant
near halo
#

!vip

marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

lyric latch
shy remnant
ember zinc
#

/auth не работает больше ?

marble mantleBOT
#

Hey, @ember zinc

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

acoustic hull
#

@dense slate is there a grace period if i crash?

candid loom
#

@compact wyvern why is the server so laggy this wipe ?

coral heath
#

lol

acoustic hull
limpid lagoon
shy remnant
limpid lagoon
#

rustoria eu main

#

vipe

shy remnant
#

What about eU Main ?

#

Wipe ?

limpid lagoon
#

yes

cursive kayakBOT
#

@limpid lagoon

:flag_eu: EU Main

IP: connect main.rustoria.uk:28010
Next Wipe: <t:1702566000:F> (<t:1702566000:R>)
Wipe Schedule: Thur @ 3PM UK Time
Blueprint Wipe: Force Wipe
Map Size: 4250
Team UI: 16
Vote for Next Map

hollow canopy
#

admin why is my audio broken on toria monday?

#

i was in the server before it went down and audio was fine but now i cant hear shots but i can hear steps and stuf

#

is there reconnect protection if i reconnect to fix it?

crisp temple
#

i have vip on eu mondays and im stuck in queue why?

subtle cape
#

Also can you check if you purchased it for the correct server?

thin plover
#

but you need to restart your game to fix it

hollow canopy
#

good server ig

crisp temple
#

yes i have buy vip for a month and a have played on last mondays wipe i was not in queue everything was ok

thin plover
#

its a bug with your game, nothing to do with our servers 😅

hollow canopy
#

i said good server to no reconnect protection

thin plover
#

well you can purchase VIP to skip the queue

hollow canopy
#

you're funny yuno

subtle cape
crisp temple
#

yes i have vip for month active for 19 days and im waiting in queue

#

yes'

acoustic hull
thin plover
alpine scroll
#

Is it possible to contact an admjn about a cheater or nah

acoustic hull
#

"ive been spectating this player for a while and they dont appear to be cheating" says the e-girl admin with 500ghrs of base bitching

acoustic hull
alpine scroll
#

Reported them in game though, flyhacking ass

acoustic hull
#

ive seen 3 players banned in the last 2 days

thin plover
crisp temple
thin plover
thin plover
acoustic hull
#

let me know how you gon ban someone who hasnt logged on in 8 months and the most playtime hes had on a server is 2 minutes

acoustic hull
#

smd

thin plover
#

no thank you, have a good day

acoustic hull
#

come ui and base bitch for me

#

litle manlet

thin plover
#

see you later Okay

cinder grail
#

What time can we start rading on the 10x ?

thin plover
cinder grail
#

😄

thin plover
#

you can find everything here about raid cost

cinder grail
#

yow you did not just send me a raid calculator to that question

#

i have 3000 hours in this game

#

You think I need a raid calculator ?

#

😄

thin plover
#

I dont know how many hours you have haha

cinder grail
#

There is a night time cooldown on the 10x

#

And idk what's the time frame but there is a time frame where you got raid protection

thin plover
#

it would also help if you were on a RUSTORIA SERVER

#

I just checked and you are playing on Vital CatDespair

#

@cinder grail

coral heath
marsh wave
#

i,ve been banned. Can you help me? Steam ID :76561199381255620

coral heath
#

?appeal @marsh wave

marble mantleBOT
#

Hey, @marsh wave

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
#

you litterly appealed today with different account

cinder grail
thin plover
quartz sparrow
#

@thin plover hi admin, my friend, vpn 76561199216499913

#

cant join in the us long

#

vpn issue

cinder grail
thin plover
quartz sparrow
#

any admin , can help me to solve this vpn issue? id is 76561199216499913

#

plz, thank you

marsh wave
#

@blissful herald This is my friend's teamID. He doesn't know how to use Discord

wild lark
#

how do i report someone?

shy remnant
marble mantleBOT
#

Hey, @wild lark

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ember zinc
#

Guys help me pls. Didnt work /auth

shy remnant
marble mantleBOT
#

Hey, @ember zinc

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

ember zinc
#

!link

marble mantleBOT
#

Hey, @ember zinc

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

ember zinc
#

steam and discord linked

shy remnant
#

Then it seems ok to me

ember zinc
#

=/

livid walrus
#

!report

marble mantleBOT
#

Hey, @livid walrus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

hidden chasm
#

@shy remnant

shy remnant
#

Yes ?

livid walrus
#

!appeal

marble mantleBOT
#

Hey, @livid walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hidden chasm
#

I GET VPN BAN

livid walrus
#

I GET VPN BAN TOO

shy remnant
marble mantleBOT
#

Hey, @hidden chasm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

livid walrus
#

@shy remnant

shy remnant
#

Yes ?

hidden chasm
#

APPEAL #7426C3

#

PLS

livid walrus
#

My I got ban

#

Pls check

hidden chasm
#

check

ember zinc
#

So what can i do with my problem (/auth didnt work for me), guy from ticket send me to diskord for get help

abstract kiln
#

So what can i do with my problem (/auth didnt work for me), guy from ticket send me to diskord for get help

#

So what can i do with my problem (/auth didnt work for me), guy from ticket send me to diskord for get help

livid walrus
#

@shy remnant can support me?

shy remnant
marble mantleBOT
#

Hey, @livid walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
shy remnant
livid walrus
shy remnant
quartz sparrow
#

@shy remnant my friend cant join in us long, we have check on website, it said he had no ban. id is 76561199216499913

#

could you have a look

shy remnant
wild lark
#

SOMEONE PLEASE CHECK MY TICKET. HE IS BLATANTLY CHEATING

#

AND IS ON MY ROOF

shy remnant
supple pollen
#

how do i turn ad back on (eu 10x)

#

how do i turn ad back on (eu 10x)

ember zinc
#

best suport in the world =/

livid walrus
#

But I didn’t use the hack. Is there something wrong with the program?

shy remnant
abstract kiln
#

1

supple pollen
#

never turns back on

livid walrus
abstract kiln
#

помогите меня забанили не за что на серверах растория хотя вчера всё было хорошо

shy remnant
#

!appeal @livid walrus

marble mantleBOT
#

Hey, @livid walrus

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

abstract kiln
#

help I was banned for no reason on the story servers although everything was fine yesterday

marble mantleBOT
#

Привет, @abstract kiln

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

quartz sparrow
#

@shy remnant now it change to you are banned from this server.

shy remnant
placid island
#

@thin plover Sorry, can you help me remove the accelerator ban?

shy remnant
#

!appeal @quartz sparrow Write down an appeal for the admins to have a look at it

marble mantleBOT
#

Hey, @quartz sparrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz sparrow
#

no reason, just Disconnected: You are banned from this server/

shy remnant
abstract kiln
#

can I chat with the admin?

shy remnant
quartz sparrow
#

we cant find any banned record. so we can not appeal this.

abstract kiln
#

help with unbanning

abstract kiln
shy remnant
marble mantleBOT
#

Hey, @abstract kiln

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
#

Appealing your ban is the best solution SpaS.

shy remnant
quartz sparrow
#

yes

cunning acorn
#

@shy remnant pls check Appeal #3a8b79

shy remnant
quartz sparrow
#

no reason, and no ban record.

placid island
#

@dark radish Sorry, can you help me remove the accelerator ban?

abstract kiln
#

pls check Appeal #24d303 I wrote there a long time ago

shy remnant
marble mantleBOT
abstract kiln
#

76561199029251732

shy remnant
shy remnant
livid walrus
#

76561198378142008

livid walrus
cunning acorn
#

@west osprey 76561198408494856

cyan mountain
#

Can you help me check my Steam ID? I was banned because the reason is' play with hacker '

#

76561199380875234

shy remnant
#

If you need to appeal:

marble mantleBOT
#

Hey, @cyan mountain

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cyan mountain
#

I just entered the server and none of my teammates were banned

shy remnant
cyan mountain
#

thanks

livid walrus
#

Appeal#5f57b1

cyan mountain
#

I once touched the TC of a home that was blown up on the roadside

shy remnant
hidden chasm
#

@cunning acorn

#

你也没了、

fast mist
#

6

quartz sparrow
#

@shy remnant thank you, we just solve this issue

hidden chasm
#

哈哈

#

你为什么一直输入

#

然后又不打了?

cunning acorn
#

@hidden chasm 其它人的号 我们在玩eumedium 结果显示在sea main被ban

hidden chasm
#

我也是

cunning acorn
#

真牛

hidden chasm
#

@cunning acorn我玩us 也显示被sea ban

#

我脑袋晕了

dense peak
shy remnant
#

Please if you do not need assistance head to #general

livid walrus
shy remnant
abstract kiln
#

Thank you so much for your help

shy remnant
placid island
#

@hidden chasm 我玩 eu long 也被顯示hacking

#

啥原因

marble mantleBOT
#

Hey, @placid island

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

placid island
#

@broken aspen ็ Hello Who are you

cyan mountain
#

May I ask why I was banned

west osprey
placid island
cyan mountain
#

My steam76561199380875234

placid island
#

@west osprey May I ask why I was banned 76561199349034715

broken aspen
cyan mountain
#

May I ask why I was banned
My steamID 76561199380875234

west osprey
cyan mountain
#

@west osprey

placid island
broken aspen
#

then you got banned for hacking

broken aspen
marble mantleBOT
#

Hey, @placid island

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sonic iron
#

Can you fix my vpn ban my id is 76561199349034715

cyan mountain
#

I just entered the server and none of my teammates were banned.
I didn't cheat, but I was banned for playing games with cheaters.
I once touched the TC of a home that was blown up on the roadside.

cunning acorn
#

@west osprey could u pls fixed mine?Appeal #3a8b79 76561198408494856

devout mist
#

@west ospreyAppeal #f7886c can you help me pls ?

marsh wave
#

Can you fix my vpn ban id is 76561199381255620

placid island
#

Can you fix my vpn ban my id is 76561199157283429

rose root
#

<@&274971100184576010> Hello administrator, when I was playing with the server, I was prompted that you are banned from this server, but I didn't do anything wrong. Please check it out. Thank you

marble mantleBOT
#

Hey, @rose root

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rose root
#

@west osprey

sturdy oracle
#

@ocean thistle 76561199381111073