#support

1 messages · Page 373 of 1

lusty dock
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like not shooting it fast

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but literally FULL AUTOing it like it was one of those eoka hackers firing 50 rounds a second

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but i guess not lmao

balmy cypress
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We will review this

lusty dock
balmy cypress
#

Looks like they are temp banned

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so not even perm banned, likely will be unbanned in 2 more days

lusty dock
#

EAC is fun

balmy cypress
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I will look further into them before they return

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so thank you for bringing to us

warm scaffold
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is sea long routing just fucked?

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why am i perma 200 ping even on a vpn

terse edge
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guys have problem with vip iu buy 2 time and he doesnt work ..

alpine sable
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did all the social things and cant get loya

gleaming hound
marble mantleBOT
#

Hey, @tribal pine

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

gleaming hound
marble mantleBOT
frosty robin
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hello can i get an admin

idle hollow
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That's not going to be possible currently, please do the appeal, I'll forward this to admins and try to get this fixed asap. Please be patient with me here

graceful chasm
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I submitted a ticket about an exploit/bug abuser. do you know how long it takes for those to get looked at usually?

frosty gull
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There are error messages in console as well when going to the same oilrig, maybe it's something the admins could at least take a look at?

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something wonky going on with smoil on this server

idle hollow
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As I said before, I have forwarded it to admins, there's not much to do other than wait

crimson hemlock
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any admin ?

shy remnant
frosty robin
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can i get an admin

shy remnant
frosty robin
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i was promised unbans about an 8months ago

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if i wait 8months

shy remnant
marble mantleBOT
frosty robin
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and the admin isnt an admin anymore

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no he said i need to contact him

shy remnant
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Have you filled an appeal back in time ?

frosty robin
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i did once

crimson hemlock
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We got banned for cheating, I sent a ticket, but can you check, we don't have any players using cheats?@shy remnant

marble mantleBOT
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Hey, @crimson hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
frosty robin
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i think so

crimson hemlock
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I sent a ticket, can you check it?

shy remnant
shy remnant
crimson hemlock
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appeal

shy remnant
crimson hemlock
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I bought VIP, I ate it unfairly, I had hard work, I'm eating it for no reason, can you help me without using it?

shy remnant
noble terrace
crimson hemlock
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I have been in this process, I want to speed it up even more, can you please help me?

noble terrace
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Average response time is 1-3 business days

shy remnant
crimson hemlock
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I paid VIP money, is this what I get for it?

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I'm working hard, it needs to be checked

old harness
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is auto-clicker bannable? (for example those who buy fertilizers at outpost)

crimson hemlock
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I'm sure it's not cheating my brother who got banned

noble terrace
noble terrace
crimson hemlock
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We don't have any tricks, that's what I hate the most

noble terrace
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Unsure as I haven't seen your case. If you submitted an appeal, please wait for a response 🙂

shy remnant
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Don't worry, our team is going to review your appeal as soon as possible and an unmute will be applied if there was nothing wrong. 🙂

crimson hemlock
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Can you look at my coded objection support/appeals/c98303

noble terrace
crimson hemlock
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who banned me

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I want to talk to he

noble terrace
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We do not give out that information

crimson hemlock
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Well, direct me to him, let's speed it up, because there is a wrong ban here.

noble terrace
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It is not a false ban

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The ban is correct

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Your teammate was cheating

crimson hemlock
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Why is there something wrong? Don't we need to solve it?

ivory narwhal
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okey ı understand just let me know how u make sure about that

noble terrace
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We do not provide proof to players

crimson hemlock
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So what kind of evidence do you have?

balmy cypress
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but also we wouldn't ban for no reason

crimson hemlock
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So how are you sure it's cheating? My friend, it's not a cheat, you just banned the guys with their f7 report, none of us use cheats.

ivory narwhal
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understand that u dont give any informations but just let me know how u kame sure about our friend was cheating

balmy cypress
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send your SteamID @ivory narwhal

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@crimson hemlock

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i'll check

ivory narwhal
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crimson hemlock
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Well, what will happen to my 3-day labor during this time?

balmy cypress
ivory narwhal
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yes

crimson hemlock
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my steam link

void crescent
balmy cypress
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Yeah I can confirm that "123" was cheating

crimson hemlock
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valar is my friends

balmy cypress
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manually looked into by a very experienced admin

crimson hemlock
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We do not use cheats. We do not have software or any cheats.We do not use cheats. We do not have software or any cheats.

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luke bro, we don't use cheats, if we were to use cheats, why should we put in so much effort, why should we try so hard, why should we spend money?

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@balmy cypress

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I'm trying so hard because I don't use cheats, I'm trying to remove an injustice.

balmy cypress
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Not sure how you can be so confident to defend them

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they should be here defending themself

pallid grail
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that I was cheating
What should I do to prove myself to you?

crimson hemlock
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Because I broadcast from the discord address and checked these before joining the team, they do not use any software.

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@balmy cypress

ivory narwhal
crimson hemlock
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You can examine your computer to prove it.

balmy cypress
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it was not me who issued the ban so I can't tell you, we don't examine PC's though as nobody wants to see your private files and we don't issue bans without certainty

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you can appeal

marble mantleBOT
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Hey, @pallid grail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

balmy cypress
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the admin who issued the ban will discuss with you there

crimson hemlock
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I have already made an objection and I want this process to be processed quickly.

ivory narwhal
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How can we die so many times in the game while my friend is using cheats? There is something wrong thing here.

balmy cypress
balmy cypress
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just how lots of kills doesn't mean someone is cheating

crimson hemlock
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Can you forward my codes to the person who made the ban and ask them? Let's speed up this ban because it's unfair, I don't want to wait here for 3 days.

balmy cypress
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there is nothing that will speed that up I am afraid

void crescent
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So, what will happen to our efforts since it is understood that we are not cheating?

ivory narwhal
crimson hemlock
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So what will happen to my work?

balmy cypress
ivory narwhal
crimson hemlock
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Bro, why are you so sure that my friend is cheating? Can you tell me this?

pallid grail
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'Cause I thought it was fairer here

left kindle
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@balmy cypress CHEAT in eu main

clear trellis
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US medium 3 cheaters

shy remnant
marble mantleBOT
#

Hey, @left kindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
left kindle
shy remnant
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Submit tickets guys to report cheater(s) please 🙂

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So our admins can have a look asap to it

balmy cypress
shy remnant
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@neon stream how can we help you ?

neon stream
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just got band for no reason?

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it says im playing with a hacker but nobody was hacking?

balmy cypress
marble mantleBOT
crimson hemlock
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When you say close, I won't have a house in 3 days, because we are not cheating, we think our ban will be lifted, we want help, but you are just talking, you are saying the same thing over and over, like an artificial intelligence, you are supporting instead of helping.

noble terrace
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Luke already told you this

pallid grail
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I think we were banned unfairly

clear trellis
crimson hemlock
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Why shouldn't I be banned, we don't use it, we got banned because of your irresponsibility, you are writing the same things again, speed up the process so we can play our game or refund my money.

shy remnant
marble mantleBOT
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Hey, @clear trellis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

neon stream
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yall need my steam id still?

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76561199235250050

balmy cypress
crimson hemlock
# noble terrace Your ban will not be lifted.

Why shouldn't I be banned, we don't use it, we got banned because of your irresponsibility, you are writing the same things again, speed up the process so we can play our game or refund my money.

noble terrace
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You were banned for playing with them

pallid grail
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If I were a team of 50 people, what I wrote would be taken into account immediately, but since we are a small team, you do not listen to us.

neon stream
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he wasnt cheating

noble terrace
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He was though

noble terrace
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Every appeal is handled the same way

crimson hemlock
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I have read it many times but you are responding like a bot. I am writing to you without spoiling my respect for you. There is an unnecessary and wrong ban here. I expect the response immediately. Don't be irresponsible.

noble terrace
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The ban is not wrong

neon stream
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yall band me for no reason nobody was cheating on our team

noble terrace
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You are not entitled to faster appeal responses

crimson hemlock
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I'm my teammate, it's not cheating

noble terrace
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Everyone is treated the same way

noble terrace
crimson hemlock
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no

neon stream
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rustoria yall need to fix sum cause i did all the work to get band for no reason

marble mantleBOT
shy remnant
neon stream
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76561199235250050

noble terrace
neon stream
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nobody was cheating can i play

noble terrace
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No lol

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You can submit an appeal

marble mantleBOT
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Hey, @neon stream

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

clear trellis
neon stream
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yall band me for no reason fix yall gamw

minor herald
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I got kicked for having vpn, how do i fix?

noble terrace
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Your teammate was game banned

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We did not ban them, EAC did

shy remnant
neon stream
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bro nobody was cheating

noble terrace
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He can appeal with them

neon stream
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who was the person that was cheating

noble terrace
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raiju is the person who was game banned

shy remnant
neon stream
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he wasnt even cheating who sent the report

noble terrace
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He was banned by EAC

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EAC is not us

quaint patrol
noble terrace
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It is the anticheat in the game

neon stream
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alr bro fix your game lmao

shy remnant
clear trellis
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Imagine being this bad to use cheats.... Just saying lol.

noble terrace
neon stream
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nobody was using cheats we might just be that good

noble terrace
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You've gotta be trolling at this point

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Tell your friend to appeal with EAC

shy remnant
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Where are you from @neon stream ?

minor herald
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Can i get support?

neon stream
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but wtv the game says cause yall got me messed up

shy remnant
neon stream
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cuh wha you asking

minor herald
shy remnant
minor herald
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How can i whitelist myself?

noble terrace
marble mantleBOT
misty parrot
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WHY CAN I REPORT THE CHEATERS??

marble mantleBOT
#

Hey, @misty parrot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

minor herald
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76561198111471215

celest sorrel
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why do I keep getting kicked for backend message error something all the time?

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like sometimes twice a hour

noble terrace
minor herald
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Yes, no worries?

timber schooner
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group in o22 are cheating admin

shy remnant
marble mantleBOT
#

Hey, @timber schooner

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

soft edge
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I was kicked for using vpn, How can i whitelist myself? Steamid64: 76561198420063146

soft edge
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pleas 🙂

shy remnant
soft edge
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thx

misty parrot
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Its one cheater raid a my friend in E18 the cheater have HMLG and view cross the walls im reported this guy pls go and check the player as soon possible

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Ticket #f9660d

neat pumice
marble mantleBOT
#

Hey, @soft edge

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shy remnant
noble terrace
wheat fulcrum
#

i just want to make sure i can play on rustoria servers if i have a gamebanned alt

marble mantleBOT
wheat fulcrum
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alright cool it was like 600 days ago

nova glade
#

If i will loot airdrops on heli it will ban for bug abuse?

tough bane
near halo
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us long offline

shy remnant
near halo
#

Hey all.

shy remnant
solar plume
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yo

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why cant I type in general

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tf

noble terrace
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I locked it

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If you don't need support please don't type here

solar plume
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I do support

shy remnant
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Channel has been locked to prevent spamming for the US Long being down. Please, wait for it we are working on it

merry rapids
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when was the last save time on us long?

solar plume
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get that thang back up

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if I lose my stuff im suing

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100%

noble terrace
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You don't need support.

quaint bough
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cheaters and sever crashes how i love rustoria

marble mantleBOT
#

Hey, @quaint bough

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
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Please wait for us to work on getting the server back up

native dew
#

j

quaint bough
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@noble terrace work on banning hackers my god

shy remnant
#

Reminder: This is a support channel, please post messages related to support only. We are already aware of the issue with US Long and are working on it.

noble terrace
marble mantleBOT
#

Hey, @quaint bough

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quaint bough
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lmao

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ill send clips to you this time

honest fiber
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@smoky cape Ya standing on business today?

noble terrace
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Make sure you're using the /ticket command in game or our website. F7 reports only go to Facepunch.

quaint bough
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can i just send video of people cheating on your sever because admins do nothing to the actual cheater if they have vip yet they stream cheats on twitch

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ill record it and send

shy remnant
marble mantleBOT
#

Hey, @quaint bough

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
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You can include a link to the clip in your ticket

quaint bough
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lmao

raven mist
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Not sure why you're saying that we dont ban cheaters

shy remnant
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!slots

marble mantleBOT
#

Hey, @near halo

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

quaint bough
#

que of 127 quite dynamic

raven mist
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Slots will up lol

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it just booted

quaint bough
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with 40 behind me

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......

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time to bar hop see yall later gg

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500 scrap middle of airfiled enjoy

shy remnant
spiral moon
#

I keep having red words pop up top left

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how do i fix this? keeps happening everytime

tender shore
#

We got raided by cheats

shy remnant
marble mantleBOT
#

Hey, @tender shore

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tender shore
#

Man climbs the wall and uses script

tawny spire
#

GOT MUTED FOR TELLING PPL NOT TO KILL THEMSELVES MAN WTF

coral heath
#

where can I ban appeal?

shy remnant
marble mantleBOT
#

Hey, @coral heath

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @tawny spire

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

merry osprey
#

Ticket #283997

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pleas bann

shy remnant
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Is it a report ?

merry osprey
#

Ticket #283997

shy remnant
#

I already have this information, was it a ban appeal or a ticket (report/issue/other) ?

merry osprey
#

ban report for a guy how has 500h and aim bot like pleas

shy remnant
shadow horizon
shy remnant
crimson mauve
#

cringe, did you just ban me for ban evasion @shy remnant

#

first time im ever on rustoria...

marble mantleBOT
#

Hey, @crimson mauve

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint eagle
#

Hey I just died after buying a boat. It kept kicking me and my teammate off on US Long and then I died. Lost all my stuff what is this?

crimson mauve
shy remnant
shy remnant
quaint eagle
crimson mauve
#

yeah i will, but by the time you guys unban me my stuff gone

#

thx alot xd

shy remnant
quaint eagle
#

ok

shy remnant
crimson mauve
#

yeah great. 2 days of wipe down the drain xd

#

never back to rustoria

noble terrace
#

i mean if youre ban evading, thats a perm ban anyway friend

shy remnant
# crimson mauve never back to rustoria

I unfortunately don't have the context of your ban, can not tell you more. I understand your reaction, but we will have a look into your appeal as soon as we can anyway.

raven mist
crimson mauve
#

WHY AM I EVADING XDDDD

#

wtf is this!!

shy remnant
#

Do you have any other Steam account with Rust on it ?

crimson mauve
#

no.

shy remnant
#

Well something happened if you are banned for "ban evading". As I said, I do not have the context so the only thing I can suggest you is making an appeal, an admin will sort this out with you in your appeal ticket asap

vital lance
#

getting doxxed in rustoria us long chat

#

does anyone care?

shy remnant
marble mantleBOT
#

Hey, @vital lance

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vital lance
#

I DID

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he keeps spaming it

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someone needs to stop him

shy remnant
vital lance
#

vesu

shadow horizon
crimson mauve
#

yeah i got a fcking troll respond on my ticket aswell...

marble mantleBOT
#

Hey, @shadow horizon

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shadow horizon
shy remnant
vital lance
#

yes

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after i said i was going go report him

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but now everyone knows my irl name

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why did no chat mods stop him?

shy remnant
vital lance
#

ok

#

i did

shy remnant
#

I'm staying in for a bit to see if he starts again, but without having the player doing it when I'm on, I can not issue a punishement.

#

@vital lance Seems like he stopped, that's a good point. Don't worry we will have a look into your ticket very soon. We will reply to you in it

vital lance
#

ok

twilit edge
#

yo, some players are doxing me

shy remnant
marble mantleBOT
#

Hey, @twilit edge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy remnant
twilit edge
#

rustoria eu main

shy remnant
marble mantleBOT
twilit edge
#

they are exposing my fully name

#

u just lost the print because i copy the steam id

#

u can check the chat history

lyric basalt
twilit edge
#

OKAY

noble terrace
#

I would recommend removing it if you do not want people to know what it is

teal glen
#

@noble terrace Can management solve VPN ban Thank you

#

I am in EU main

dire needle
#

I wanna invinte @torn bronze and @lusty basin to my own discord server but dont have button for it. How to do this?

shy remnant
dire needle
shy remnant
dire needle
#

will it be possible in the future?

shy remnant
misty crypt
#

hi i got banned for playing with hacker when he is 100% clear can we appeal to get checked or something?

shy remnant
marble mantleBOT
#

Hey, @misty crypt

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marsh wave
#

Who can handle my appeal (Appeal #1b6cbe)

shy remnant
misty crypt
polar magnet
#

Can somebody respond to my appeal (Appeal #cedb32) quickly please?

marsh wave
modest cobalt
#

How to appeal when I am banned by node ban

#

Is the administrator present

shy remnant
modest cobalt
#

yes

modest cobalt
modest cobalt
shy remnant
#

As a chat moderator, I do not have access to your appeal

marsh wave
#

I received a ban when reconnecting to the server

shy remnant
#

But if you managed to successfully send your appeal, all you have to do is wait for the answer (Reminder: Standard response times are 1-3 business days but can be more or less based on the situation)

shy remnant
marsh wave
#

I don't even know why

#

hacking

#

I proactively disconnected the server connection

shy remnant
#

I recommend you making an appeal then if the reason of your disconnect is "Hacking"

marble mantleBOT
#

Hey, @marsh wave

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marsh wave
#

I have filed an appeal, but I hope to be dealt with as soon as possible

#

This is important for my progress

last edge
#

pls be patient

modest cobalt
last edge
modest cobalt
hollow canopy
#

hey admins is it still possible for hackers to live inside of rocks?

last edge
#

it isnt a hack, its an abuse of bug

hollow canopy
#

and is it still possible?

covert imp
#

i keep getting kicked out of my boat while driving and it takes away 40 dmg

timber bridge
timber bridge
hollow canopy
#

thats the thing i dont know if it is happening but i have a suspicious which is why i asked if its possible before thinkin about reporting it

last edge
timber bridge
hollow canopy
#

thank you

timber bridge
#

If you suspect it I would go ahead and make one and the admins can check it out 🙂

tired harbor
#

I got kicked off the server by the node

#

Who am I supposed to talk to about this

timber bridge
#

That is unfortunate, however that error is out of the servers hands is entirely EAC issues, maybe write them a message in the F7 menu in "feedback" 🙂

cunning sun
#

vpn banned 76561198986577234 appealed already

tired harbor
#

vpn banned 76561199263925521 Think

old harness
#

anyone admin online in sea long for spectating?

#

we have a suspected cheater, will do report

tired harbor
#

I have filed a complaint 76561199263925521. Thank you VPN

analog pumice
#

Can someone help my friend got vpn banned off of eu main 76561198298049194

#

Thank you if any admin can help 🥳

upbeat yoke
#

76561199227582350vpn banned hlep

half warren
#

admin help cant reach body

#

in outpost

crimson hemlock
#

Haha

teal glen
#

76561198183765665vpn banned hlep

last edge
marble mantleBOT
#

Hey, @teal glen

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tired harbor
#

vpn banned 76561199263925521 Think

last edge
marble mantleBOT
#

Hey, @tired harbor

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

torn heart
last edge
#

thanks

split karma
#

76561198314737561

#

hi , any admins here ?

torn heart
#

whats up

teal glen
#

76561198183765665vpn banned hlep@torn heart

torn heart
teal glen
#

Thank you

crimson hemlock
#

Will there be a return today to the objections raised yesterday?

tranquil dawn
#

why is the server lagging out constantly

#

team has lost multiple sets to the server just randomly crashing

tired harbor
#

/tickt

leaden snow
#

/ticket

marble mantleBOT
#

Hey, @leaden snow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

crimson hemlock
# torn heart what?

Yesterday I made an objection, we were unfairly banned for cheating, but we were not using hilr, we were told to open an objection, we did, I wonder when it will take effect, I want to enter the server for a long time, 1.3 days, before it is empty, I want to play games.

#

It's not my first time playing on your server, but I've never had a cheat friend.

covert rune
#

how long does it take for them to reply the ticket

crimson hemlock
#

@torn heart

dense hatch
#

!appeal

marble mantleBOT
#

Hey, @dense hatch

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last edge
#

!appeal

marble mantleBOT
#

Hey, @summer willow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tawny spire
#

hold on this mr baracade

dreamy grail
#

hello suport ?

brisk wasp
#

hello

#

suport

#

admin

long scroll
#

hello, is it possible to remove a ban for "playing with hacker"? just met some guys and i dont even know who of them were cheating.

brisk wasp
#

hello

dreamy grail
#

<@&274971100184576010> hello ?

#

its big problem

long scroll
#

i already created an appeal. i am asking if it even possible to remove this ban, since I guess that everyone is responsible for who they play with. first time i joined to randoms and got banned ffs

dreamy grail
#

admin

#

admin

#

asmin

brisk wasp
#

<@&274971100184576010>

#

can some one come for a sec

dreamy grail
#

@balmy cypress @noble terrace @toxic shard

#

we need help ?`

loud spear
#

@ administrator is long there is a full team of cheaters northy and team cheating

#

Us

raven bison
#

Did you make a ticket?

brisk wasp
#

ctv can u come for asce

#

sec*

dreamy grail
#

If it were about money there would be 10 admins there now

marble mantleBOT
#

Hey, @loud spear

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

noble terrace
#

it helps if you describe the problem instead of just pinging 😛

dreamy grail
#

We were banned for no reason?

brisk wasp
#

we are on waitng support chanel

loud spear
#

thank you

dreamy grail
#

Can someone help? Or did you first have to say that you would donate money so that someone could come first? I've never seen anything like that before.

#

If no admin can help us now, I will turn on Paypal buyer protection and report it as a scam. Buy VIP for nothing

long scroll
#

@noble terrace @raven bison hello fellow administrators and sorry for tagging you. is it possible to appeal a ban for "playing with hacker"? that's my first ban and I honestly don't know who were hacking yet. thanks

brisk wasp
#

<@&274971100184576010> can some one give us 5 min from his time so we can talk

marble mantleBOT
#

Hey, @long scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

long scroll
#

I asked if they take unbans, not about how to appeal

noble terrace
noble terrace
#

But you all need to submit appeals

noble terrace
brisk wasp
#

okay we will just tell u somthing then we will go to do ticket

noble terrace
#

If you give me your Steam ID I can tell you who was banned for cheating

#

But the only way to potentially be unbanned is to submit an appeal

#

!appeal

marble mantleBOT
#

Hey, @brisk wasp

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brisk wasp
#

we got playing with haker

dreamy grail
brisk wasp
#

bro go see our base its a role play base y we got banned

#

wtf is this

noble terrace
#

I've asked you to send me a Steam ID and you have not

#

I've told you to submit appeals and you have not

#

I get that you're upset about being banned, but you're not working with me at all lol

long scroll
noble terrace
dreamy grail
#

76561199259527540

long scroll
#

he answered to me if you don't notice

noble terrace
keen oriole
#

wtf how mannnnnnn

brisk wasp
#

bro this guy come to our base we just give him a gun so he can farm for us

dreamy grail
#

hey, are you serious about a player who is a cheater?

brisk wasp
#

thats it

noble terrace
#

that's still playing with someone who was cheating

#

lol

brisk wasp
#

u can go check our base its a role play base

noble terrace
#

you directly benefited from someone who was cheating

brisk wasp
#

bro we dont know the guy

#

and how iwill know that

#

he was a naked

#

fresh

noble terrace
#

Unfortunately it doesn't matter if you do or don't. You were associated with him, and benefited from him cheating. So you are also banned.

#

If you think it was a mistake, you should submit an appeal

dreamy grail
#

If we played with cheaters we would have a lot of stuff. You can see from our farms whether we cheat or not

brisk wasp
#

okay but he did not give us any loot

#

!

noble terrace
#

Submit appeals please

brisk wasp
#

bro we are role play bassssse

noble terrace
#

And the admin who banned you will review it

#

But you told me you had an arrangement with someone who was banned for cheating

#

Unfortunately that also means you were banned

dreamy grail
#

Yes, well, if you see it that way, I consider you to have cheated me and I will also provide buyer protection

noble terrace
#

Your teammate literally said you had an arrangement with him

brisk wasp
#

bro we farmed alot today to do a bar for role playing and know we are banned bcz i give a naked a gun serious !

noble terrace
#

You gave him a gun and he farmed for you

#

That's playing with him

#

He was cheating, you were banned for playing with him

brisk wasp
#

bro he didnot give us any looooot

#

check ur record

dreamy grail
#

people who play normally get banned but people who cheat don't get banned strong work,
In addition, in all of my Twitch videos you can also see how cheaters fly from my base 100 times reported no shit admin gave the ban strong good performance

noble terrace
keen oriole
#

after he fuck us

noble terrace
#

You have submitted a total of ONE ticket to Rustoria, and it was a month ago

#

@dreamy grail ^

#

And that ticket was responded to, and the player you reported was banned

dreamy grail
noble terrace
keen oriole
#

we 8 in the team and we have all vip then we get ban plaing wthe hacker we dont konw who he is

brisk wasp
#

bro @jyrecella man go see our base bro we dont cheat itsa role play base we want to continue playing we was having a many plans for this wipe u will remove the ban or we go sleep

noble terrace
long totem
# noble terrace the person who was cheating did get banned though

Have fun with your server bro XD getting banned because helping a naked who is saying one day after i gett loot i will arrange myself ? and banning for that reason a whole clan XD are u serious? i am leaving all your servers if this is your support ? have fun XD

noble terrace
dreamy grail
#

I have a rust community with over 8000 people. I will also say all this in stream how bad admins can be :d

keen oriole
#

we dont who he is

noble terrace
#

Submit an appeal and the admin who banned you will review it

keen oriole
#

he just ask for gun

noble terrace
keen oriole
#

and he will giv uus farm for that

noble terrace
#

You submitted 1 ticket to us a month ago and that player was banned

noble terrace
#

That's literally the definition of playing with someone who was cheating

brisk wasp
dreamy grail
long totem
keen oriole
#

we dont know thattttttt man

noble terrace
#

That is not the same

brisk wasp
#

lol

keen oriole
#

wenn we know he is cheating we willl report him

noble terrace
brisk wasp
#

broooooo u are so funy i did not take aany loot from him

noble terrace
#

Then submit an appeal

#

like I have instructed you to do

dreamy grail
shadow horizon
noble terrace
#

be careful who you choose to play with next time ThumbsUporia

brisk wasp
#

y if its that easy to un banned me y iwill wait 1day so u can appel somthing that is false

noble terrace
long scroll
#

or will a ban expire someday

brisk wasp
noble terrace
#

Regardless, your bans are temporary.

brisk wasp
#

?

noble terrace
brisk wasp
#

then come

noble terrace
#

Just because I'm not giving you the answer you want does not mean this isn't support

#

Voice chat is not going to change the situation

shadow horizon
brisk wasp
#

i cant see u in the channel

dry pelican
#

I haven't had an answer to my appeal for 2 days!

marble mantleBOT
rich olive
#

im losing brain cells reading what these people type

noble terrace
shadow horizon
noble terrace
brisk wasp
long totem
shadow horizon
brisk wasp
#

this is so funy

dry pelican
#

And by the way, for what reason did they start banning all players on your servers in a row?

#

For the reason of "Hacking"

brisk wasp
#

bcz i just give a random guy a gun

dreamy grail
#

good adminds hahah

#

?

noble terrace
shadow horizon
dreamy grail
#

what is that 😄 I've never played Minecraft in my life

keen oriole
brisk wasp
# noble terrace We are, thanks

i think u want to be funy but when u are banned for giving a random guy a gun its not funy at all playing for 3 days and we have role play base

noble terrace
shadow horizon
#

thank

sleek drum
brisk wasp
#

u said it will take 3 days my base will be gone

#

what the reson for that

noble terrace
#

Admins are volunteers with jobs and lives outside of Rust

brisk wasp
#

so can u put upkeep on my base

#

?

noble terrace
#

No, we do not interfere with the game at all in that way

vapid oasis
keen oriole
#

and stay online place

long totem
#

What happens i somebody hacking and oppening a shop selling suflur for cheap and everyone on the server is buying it XD so all server is corrupt right and bann them all XD ? you guys are so funny i am leaving now and refund my payments have fun goodbye

keen oriole
#

thy will raid us maybe

brisk wasp
#

hhhahahhahahahhahahaha

noble terrace
#

You're making false equivalences

#

The situation you just described is extremely different

#

No, we do not interfere with gameplay

brisk wasp
#

lol jyrcella man if this is ur mind set quit ur job banned me bcz i give a naked a gun

dreamy grail
#

hhahhahahaa

brisk wasp
#

feed the hourse with u

brisk wasp
#

poor hourse will die

keen oriole
#

the upkeep in out tc is just 2 hour

noble terrace
brisk wasp
dreamy grail
noble terrace
dreamy grail
noble terrace
dreamy grail
#

We didn't do anything and are just banned like that :d

noble terrace
#

We do have rules against racism, and they are enforced

#

You were banned for playing with a cheater

long totem
# noble terrace This is not even close to the same as your situation

What are u talking about ? its not close to my situation i have pay for vip. Anyone in the caln is giving a naked a fucking gun, and you are banning all clan ? i dont have nothing to do with it and u ban me also ? so why you are not banning people who are buying from cheater? i think u need to bann these poeple too when i am thinking about it how your guys system is running. You are banning a whole clan for giving a naked a weapon who will arrange his self my mate who gives the weapon doesnt even think about to getting anything from a fucking random and wanted to be kind. But you will not bann people which are buying from a hacker for really cheap ? its the same just different situation XD have no time anymore for this XD i dont want to be rude or something think about it and goodbye

noble terrace
#

Unsure how many times I can tell you this

noble terrace
long totem
#

other wise ur system makes no sense goodbye and good night

dreamy grail
#

Or do you have to cheat yourself so you can see if the other person is cheating?

brisk wasp
dreamy grail
#

:D:D:D:D:D:d

brisk wasp
#

we didnot play with this fuc.kin.g hacker

keen oriole
#

we need admin in cannel pls

brisk wasp
#

he was naaaaaaaaked

noble terrace
#

Or, just play with people you trust

#

Cheating in Rust is bad in general right now

#

I would not associate with anyone you don't know

dreamy grail
#

Shit on the server go to mouse and create a buyer protection now you are not able to act correctly in a situation

noble terrace
#

Voice chat is not going to change anything

brisk wasp
#

okay come

#

then

noble terrace
#

It's a waste of your time and mine

brisk wasp
#

brooooooo u dont have a rule that says dont give a gun to a naked

harsh bronze
#

.MRG cheating in US medium Y24

dreamy grail
#

hahahahahhahaha

#

open ticket when you lose you base admin is coming :D:D:d

noble terrace
brisk wasp
#

playing mean he is inside the base doing stuff like building roaming with us

#

that what playing means

#

it does not mean giving a naked a gun

dreamy grail
#

bro shit on the server also do buyer protection there are enough other servers

noble terrace
dreamy grail
#

paypal

#

PAYPAL

noble terrace
#

what about it?

dreamy grail
#

you now what is paypal

brisk wasp
#

we want our mony back

#

i payed for 1 month

keen oriole
#

me too

noble terrace
harsh bronze
dreamy grail
#

Of course we are now doing buyer protection and will get our money back, good admins 😄

marble mantleBOT
#

Hey, @harsh bronze

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

dreamy grail
noble terrace
#

So I would recommend not doing that

dreamy grail
noble terrace
#

Suit yourself shrug

dreamy grail
#

what

harsh bronze
#

I don't see his name to report it on the website :/

noble terrace
noble terrace
dreamy grail
#

learn to do your job properly, okay

noble terrace
#

I already do but thanks!

dreamy grail
#

Switch on Paypal now and will rightly demand my money back and get real admins who have a clue and what's on their mind

noble terrace
#

Any other admin will tell you exactly the same thing I did

dreamy grail
#

yes, exactly

noble terrace
dreamy grail
#

If so, I'll do it via Paypal buyer protection 🙂

brisk wasp
#

different admin wil understand

noble terrace
manic condor
#

bro this kid is blatant cheating for a chinese clan hes living on his own and clan is collecting loot from his base and not a single admin to be found its actually pretty fucking sad

#

hey how much do i have to donate to be allowed to cheat on rustoria servers like these kids do

subtle cape
#

Or made a ticket on our website

manic condor
#

ill make a ticket on website

subtle cape
upbeat yoke
#

@subtle capeVPN banned

#

I've appealed, please help me out

obsidian acorn
#

thx admin for the fast reply on my ticket!

upbeat yoke
subtle cape
upbeat yoke
#

😭

manic condor
subtle cape
grand moth
grand moth
upbeat yoke
#

ok thank you@grand moth

shrewd summit
#

anything we can do for EAC corrupt or invalid backend message?

dry hemlock
grand moth
#

Assuming that you weren't banned while on our server too

hybrid panther
#

i need eu server for clans more than 8

#

i dont really want to play on another servers and i cant find any off rustoria servers eu more than 8 ppl

manic condor
#

<@&274971100184576010> im really curious how much money i have to donate to be able to cheat without ban on your servers. this kid is blatantly cheating us for HOURS for a big asian team, i make a ticket, you guys wait 2 hours to reply to the ticket until the kid is logged off just to tell me that "you looked in to him" when hes been offline the past 30 minutes. insanely cringe dog shit servers corrupt admins

azure pelican
#

Where do I make a ticket

boreal prawn
#

I can't connect to Rust's servers because of this= Disconnected: Steam: Invalid

Can someone help?

crimson hemlock
#

<@&274971100184576010> appeals why does it take so long to get back

#

Our friend, who was banned for cheating, does not have a vac ban on his steam. I do not understand why we are getting banned from your server without using cheats.

#

And why does it take so long for you to return to appeals?

naive kindle
crimson hemlock
#

why bro

naive kindle
#

Because that’s our policy

crimson hemlock
#

I know we are not cheating. Do we have a chance to find out what you have as proof?

naive kindle
#

We have quite a workload, we can’t do everything instantaneously.

#

You have only been banned temporarily, so even if your appeal is denied you can play in 7 days.

crimson hemlock
#

You are busy, but we are too, but we got banned without cheating, no evidence is provided, only ban is thrown, this is a sad situation, I get VIP, I can't play iyun.

naive kindle
#

we don’t share evidence with players as they could potentially use this to circumvent the rules in the future.

crimson hemlock
#

@naive kindle Our friend was not cheating. If I wait 7 days, my house will be destroyed and someone else will get the loot. How can I avoid this? If I log in with another account, my account will be banned. How can we find a solution to this?

#

You are the admin who gives me the most feedback.

#

I am not a publisher, but I had a publishing team. If they were to use cheats, they would use it. Is it because we are not publishers that it takes so long?

late flint
#

is radio channels not working ?

crimson hemlock
#

Why doesn't anyone help with this issue I mentioned? Why can't we speed up the process?

#

Appeal #c98303, can you please review this coded appeal?

raven mist
#

Appeals take 1-3 business days

#

So please be patient

crimson hemlock
#

I spent a lot of effort, it will go to someone else in vain, that's why I can't calm down

#

I know it is 1 to 3 days, but this is an unfair ban. My friend says it is not a cheat and I know this too. I have encountered this problem before on your EU main server and the ban was opened. Why did this happen? I want to speed up this situation again.

#

I have too many enemies on the server, I don't want to give the loot to them.

#

That's why I want it to be examined, you may not unban it, but I want you to examine my appeal, at least I can talk from there and explain the situation to you more clearly.

crimson hemlock
#

?

coral heath
#

Man, be patient, I also got banned for evasion, I sent them my main account where I was banned for trying to use reshade that is actually detected by EAC for some reason, now I am just waiting

#

And I chose to just be honest with the admin as honesty is much more appreciated

#

You just have to be patient, it is much easier to submit an appeal than to answer to an appeal as an admin

#

They don’t just admin on the server you play, they admin all of them, and your appeal is probably not the only one

balmy cypress
#

I understand that you disagree

#

but you will not change the fact that our admins found your teammate to be cheating

#

and the ban on you will not be removed this wipe

uncut dust
#

hello, when I log on to your server, I write "playing with hacker" please help

marble mantleBOT
#

Hey, @uncut dust

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

crimson hemlock
# balmy cypress I already told you that you will not be unbanned this wipe

I'm not interested in the guy's ban being lifted, you don't want to understand me, I paid so much money, it will be lifted in 7 days, but I can't stay idle for 7 days, I have a lot of enemies on that server, that's why I want it to be lifted, I played this wipe with my friend, he was a player I saw on the server before, so I checked it out and bought it. There was no cheating on the team, even if his cheating didn't work, we didn't play cheating, that's why I want a review. Even if his cheating doesn't work, you can look at mine and my other teammates.

coral heath
#

dude you living in this game

#

jesus and I thought that I was addicted to the game

crimson hemlock
#

I'm not telling you to be hungry, I'm telling you to evaluate my ticket and examine it. I didn't play by cheating. Why would I spend money on your server? I'm a Turkish player. My money is not like your money. It's a high amount for me. @balmy cypress

coral heath
#

Google translate going mad

crimson hemlock
coral heath
#

so if I donate 100€ I can just buy a cheat and go rage on the server?

#

that’s what you’re saying, there’s others that have donated 100 times more than you and they get treated as much like you, or me, that haven’t donated on any rust server, I have the same “rights” as a big a*s donator.

#

So if I was you, I would just stay quiet and patiently wait for an answer on the website.

crimson hemlock
#

Nobody asked you for your opinion bro, I'm talking to the admins, you don't want to understand me, no one is talking to you either, if you don't know what you don't know, don't get involved.

woven trench
#

How do I buy a priority queue, I'm from Russia?

coral heath
balmy cypress
bright cloak
#

where can i report a cheater

coral heath
#

F7 or website

bright cloak
#

f7 dont do shit

#

can i make a ticket in this discord

coral heath
#

then rustoria website

balmy cypress
marble mantleBOT
#

Hey, @bright cloak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

coral heath
#

^

balmy cypress
#

Click the link for reports

bright cloak
#

thanks

coral heath
#

I would just camp fishing village as an admin, there’s dozens of people with auto fish thing there at wipe start lol

crimson hemlock
balmy cypress
#

I’m sorry that you got banned but your teammate is cheating, our admins found that to be the case and due to that you will be banned for the full time

crimson hemlock
balmy cypress
#

How am I prejudice?

balmy cypress
#

We are quite literally basing this ban on manual review and experience

fallen junco
crimson hemlock
marble mantleBOT
#

Hey, @fallen junco

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

balmy cypress
fallen junco
# balmy cypress ?report

Because my VPN was mistakenly blocked, can I provide my Steam ID to help me unblock it? My teammates are waiting for me

balmy cypress
#

You had a cheater in your team, our rules are very clear to not play with cheaters, you will be punished for the cheater in your team

crimson hemlock
# balmy cypress How am I prejudice?

You have a video, apparently, such hits can always be by chance, I want you to give me a chance to prove it, you are your friend, you say it is cheating, I am having difficulty in understanding this situation.

balmy cypress
#

It doesn’t matter if you were aware, you still benefitted. @crimson hemlock

fallen junco
balmy cypress
marble mantleBOT
#

Hey, @fallen junco

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

balmy cypress
#

I’m on phone with nothing logged in so cannot help currently @fallen junco

fallen junco
verbal nova
#

@blissful heraldHello

crimson hemlock
wooden helm
#

ping issue on eu medium

blissful herald
marble mantleBOT
coral heath
#

blud alliances are in minecraft KEKWPoint

verbal nova
#

@blissful herald76561198833913868

paper cloud
#

put in a network support ticket in amost 48 hours ago, u blokes gonna actually assist or what?

fallen junco
paper cloud
#

kinda piss poor service

coral heath
marble mantleBOT
#

Hey, @fallen junco

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

coral heath
#

you can appeal a ban for vpn on the website linked ^

fallen junco
#

Appeal takes some time. My friend is currently waiting for me to join the game

coral heath
#

As admins do not usually give support regarding bans through discord

#

The admin that answered my ticket literally answered in 1 minute, but mine is more complicated

crimson hemlock
#

Luke, I understand you, but you don't want to understand me, we need to find a solution to this. @balmy cypress

fallen junco
#

thank

coral heath
#

Solution is do not play with cheaters lol server rules are there for a reason

thin plover
crimson hemlock
formal reef
#

hello, dear admin, please help me find out about the ban

crimson hemlock
coral heath
#

As luke said, you stated that you are 100% sure about the fact that your “not friend” wasn’t cheating, and then you specified that you don’t actually know him well..

cloud drum
#

@blissful herald Cannot join Roria SEA MAIN

thin plover
formal reef
#

hello, dear admin, please help me find out about the ban

thin plover
#

Stop defending your cheater friend so strongly if you dont know him, I would be mad at my own teammate for cheating and breaking rules

idle valley
#

I demand to be allowed to skip the queue, because I stood in line 2 times for 150 people and I crashed 2 times due to server lags

blissful herald
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

idle valley
thin plover
#

Hello

tacit pivot
tacit pivot
smoky willow
#

how long does it take for a ticket to get looked at?

crimson hemlock
#

If I were cheating, I wouldn't have lost any battles, but I lost so many battles you wouldn't believe it. Playing well is not cheating.

naive kindle
quartz pier
#

The first time I entered the US LONG server, it prompted hacking. How do I contact GM to cancel

crimson hemlock
#

I defend this so much because I know it is not cheating. There is no 3rd party software on your computer.

thin plover
#

Omg

naive kindle
formal reef
#

hello, dear admin, please help me find out about the ban

#

hello, dear admin, please help me find out about the ban

crimson hemlock
formal reef
#

hello, dear admin, please help me find out about the ban
hello, dear admin, please help me find out about the ban

crimson hemlock
#

Because it doesn't seem convincing, I can kill the man. If he were cheating, he wouldn't even let me live.

coral heath
#

some people in this channel suffer from mental disorders

naive kindle
smoky willow
#

@naive kindle how long does it take to check a ticket out

summer willow
#

@thin ploverHello, administrator. Can you help me check what the problem is? I didn't cheat

summer willow
crimson hemlock
quartz pier
#

dear admin,I used a VPN to join the US Long server for the first time, and it prompted hacking. Can you help me solve this problem? I didn't cheat

#

I didn't even actually enter the server and it prompted hacking

naive kindle
summer willow
#

@naive kindle
Hello, administrator. Can you help me check what the problem is? I didn't cheat
Disconnected: You are banned from this serverAppeal @ bans.rustoria.co

uneven hull
#

i've been getting kicked out of the game for no reason for three days and I have to wait in line, I'd appreciate if you could help

quartz pier
#

@naive kindle You mean I cheated?

marble mantleBOT
summer willow
#

76561198356796314

summer willow
quartz pier
#

I was on the server for only 1 second, and I was still lying on the beach, and was directly prompted to the server.

naive kindle
marble mantleBOT
quartz pier
#

@naive kindle Can you check my account again? Or you can check my computer! I just used a vpn to join the server

naive kindle
#

whats your steamid

quartz pier
#

@naive kindle 76561199155503215

quartz pier
#

@naive kindle Thank you so much!!👍

naive kindle
quartz pier
#

can i use vpn

naive kindle
#

yes

quartz pier
#

thank you

#

@naive kindle Hacking again😭

formal reef
#

hello, dear admin, please help me find out about the ban

marble mantleBOT
crimson hemlock
#

Thank you for being an admin who gives the most relevant and honest answers. No one helps like that. Other admins give answers like bots, as if they were copy-pasting from artificial intelligence.

thin plover
coral heath
#

Just mute him SignSTFUORMUTE

tacit hemlock
#

Hello administrator, my teammates are still in the game, but I have been banned

quartz pier
#

@naive kindle I just entered the server and was kicked out of the server again because of VPN. Can you help me unblock it again? I plan to use a new vpn to access the server

late flint
#

admin why no radio

molten flicker
marble mantleBOT
#

Hey, @tacit hemlock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz pier
#

@molten flicker How to appeal

#

This is my first time on discord

molten flicker
quartz pier
#

ok

#

thank you

tawdry spoke
#

1-2 hours after entering the server, I am teleported to the main menu without any errors while walking normally, it only happens in Rustoria.

#

how can ı fix

quartz pier
#

@molten flicker I was prompted for hacking, but I was not banned. Do I still need to appeal?

crimson hemlock
crimson hemlock
fallow seal
#

/ticket add

marble mantleBOT
#

Hey, @fallow seal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fallow seal
#

i wanna report a cheater group i made a ticket in discord

#

can anyone assist me ? i made ticket ingame sorry there is 3 guys cheating of the same group

molten flicker
quartz pier
#

ok

molten flicker
quartz pier
#

@molten flicker the webiste showed "BAN NOT FOUND"

fallow seal
#

i did olan

#

they should be dealth with asap

#

the guy is even saying in chat its his last wipe

marsh wave
#

Will using VPN to join the server cause me to be banned?

molten flicker
marble mantleBOT
quartz pier
#

76561199155503215

marsh wave
#

my steam ID is 76561199201789107 i need admin help

fallow seal
#

@molten flicker the guy im talking about shoots like a 10k hour player has 110 hours on record and has a vac ban i mean how obviouse can it be ?

vital lance
#

can a admin help on rustoria us long?

#

his name is silhouette and he has 200 hours and a game ban

#

and hes tripled everyone

molten flicker
vital lance
#

when i had 200 hours i forgot where my base was

marble mantleBOT
#

Hey, @vital lance

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vital lance
reef basin
#

Hi, can anyone help me, I'm trying to enter the server but I can't log in because it gives me the game with ban evasion, but none of my team has been banned, I don't have any type of ban, can anyone help me

opal jolt
#

so annoying the window embrasures aren't countet in raidblock and also you don't get 10x stone per node on the 10x

reef basin
#

maybe is for my vpn

west osprey
reef basin
west osprey
reef basin
#

thanks

quartz pier
#

@west osprey admin, can u help me

west osprey
#

Whats up

quartz pier
#

I can’t enter the server and showed hacking

#

But I didn’t cheat, I used VPN

west osprey
quartz pier
#

76561199155503215

#

One of the administrators lifted the restrictions for me, but I went into the server and again prompted hacking

sturdy oracle
#

@west osprey

#

Can the administrator help me see why this is happening@west osprey

quartz pier
#

@west osprey can I enter the server now?

fallow seal
#

@sturdy oracle dont play with cheaters bro

#

Rust is full of cheating kids its crazy 110 hours on record beams like a 10k hours player. Shootw true balloons etc cool