support

[woeful brook]

i got banned because i was at outpost playing a piano and some random person in chat put a link then like 50 people just copied the message and created a chain of names infront of it, i thought nothing bad of it didnt even click the link to see what it was and got banned for advertisment, yeah i regret sending that msg i dont even know what it was im just a retard haha

[shy remnant]

Explaining what you told

[woeful brook]

like i only went on the high pop server to show people my music on the piano ffs haha then got banned from the server cause i continued a chain not realising what it was

[frank arrow]

i just want to play a monthly and chill

this seemed like a good one there are no other ones that allow eac bans either so i dont know what to do

[fickle solstice]

wont we be able to vote on EU Low Pop this wipe?

[frank arrow]

3-14 days

damn

[bright quiver]

!appeal

[marble mantle]

Hey, @woeful brook

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[woeful brook]

ive done an appeal and it got denied.. thanks tho. i didnt explain myself well and would like a chat if possible i may have come out as rude in my appeal but i didnt intend that in any way

[fickle solstice]

juce — Today at 10:35 PM
wont we be able to vote on EU Low Pop this wipe?

[grand moth]

Its no EAC bans within the last 180 days or multiple within a year, you're fine to play if its a singular EAC from that long ago

[frank arrow]

no its 2

but both are from like 1000 days

[grand moth]

if both are that old, than its fine, you can dm me the accounts if you'd like to be sure

[frank arrow]

ok

i only have 1 of them but the otherone was right after the first one

[raven root]

I would like to apply for streamer role

How can i contact? twitter no answer

i dont know how to use twitter in my couintry dont use

[round beacon]

!map

[marble mantle]

Hey, @round beacon

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[raven root]

@grand moth hello can we have private dm? i want to contact for streamer role

[round beacon]

!us main map

[smoky cape]

!map

[marble mantle]

Hey, @round beacon

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[steel pollen]

can someone help me, 7dec global wipe in eu Mondays?

BP wipe?

[marble mantle]

Hey, @steel pollen

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[steel pollen]

@marble mantle thanks bro

[noble terrace]

Send a DM to @ rustoriaservers on Twitter and include your Steam ID, Discord handle and link to your socials

[near halo]

true

[mint stump]

My application was accepted, but I was not unblocked

what to do?

[rich geyser]

it will be processed, have patience please.

[sleek geyser]

@noble terrace Why has it been 4 days since my above and still no one has replied to me.76561198370590204

<@&874995535881326632>

[torn heart]

weekends dont count, so it's probably been 3 days

[sleek geyser]

So why haven't I heard back?

[smoky cape]

Because appeals take 1-3 buisness days

And as Jacob said, weekends aren't buisness days

[noble terrace]

Your appeal was responded to 6 hours after you created it.

It is denied.

[near halo]

guys, how to throw opelation unban, please tell me

🇺🇸🇺🇸🇺🇸

[mint stump]

it has been processed for 6 month...

[near halo]

?

[ancient dune]

!appeal

[marble mantle]

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[versed needle]

how can i open a ticket?

[near halo]

!ticket

[marble mantle]

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[near halo]

@versed needle https://rustoria.co/support/report or /ticket in game

[versed needle]

ty

[quaint eagle]

Hello, I have a couple questions. Is the new Rustoria.co Long server called Rustoria.co Long Low? Where can I find the map for Long Low for tomorrow?

[south kelp]

what is the turret timer in caves for turrets

[lucid frigate]

what server?

[limpid wasp]

Will on vanilla server bp wipe?

[lyric basalt]

Yes

[honest sky]

76561198080320218 VPN Ban plesae help. Appeal #902921

[quaint eagle]

can someone help answer this?

[thorny dune]

Hello there, this should now be fixed and you can connect again.

[thorny dune]

The server is not up yet so the final exact wording on the name isn't finalised just yet, in regards to the map however you can view and vote on the map and the most voted map will be selected. You can find this here https://rustoria.co/maps.

[quaint eagle]

thank you. Will the server and name be up before wipe then?

[soft iron]

hello?

Is there anyone there to help me?

[thorny dune]

It's unlikely, they are replacing the hardcore servers due to them being discontinued by Facepunch so the hardcore servers will go down at forced and then the new server will come up, if you wanted to verify the name you can come back here at the update time and I'll be able to confirm but it'll be under the official tab.

[thorny dune]

Hello there, what can I help you with?

[soft iron]

I saw your video on TikTok

But I didn't understand how to get the award

twitch.tv/twitchrivals

Rustoria I posted a video

In tik tok

Take

https://vt.tiktok.com/ZSNXmkCcT/

Look

[thorny dune]

Those are the Twitch drops for the next Twitch Rivals event, you will be able to watch the creators and claim their rewards from December 11 in the same way the previous drops have worked

[soft iron]

I can get everything on video

itmes

[thorny dune]

Yes, you will need to watch the specific creators that have the exclusive drops but you will have time over the time of the event to watch each creator and claim their items

[south kelp]

us 5x

[mortal vector]

!force

[marble mantle]

Hey, @mortal vector

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[feral vigil]

hello, I was permamently banned for advertising, how can I get unbanned if I did it by accident, but the appeal was refused?

[thin plover]

the appeal was the final decision

[stark root]

i have been asking for low pop server vip and they are keep saying coming soon today is force wipe !

[pure vigil]

Hello, when logging into your server, it kicks and writes that hacking

[marble mantle]

Hey, @pure vigil

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[foggy rune]

Админы. Помогите приобрести VIP, пожалуйста.

[dim brook]

Hi, EU MONDAYS wipe is when ?

[magic ice]

Hello, I won a VIP, I don’t know how to get it, can you help me please?

[balmy cypress]

hey, you can make a payment support ticket

#payment-support message

[cursive kayak]

@dim brook

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1701975600:F> (<t:1701975600:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12
Vote for Next Map

[near halo]

what time is force wipe?

[ocean thistle]

The time can be seen above your message. :)

[near halo]

so about 3 hours?

[ocean thistle]

7?

[eternal orchid]

Hi,any1 have a knowledge about new solo server

Come on no one response

[ocean thistle]

You waited <10 seconds to say "come on no one response"

[ocean thistle]

We have not released a new solo server, however we will be releasing a new long low pop server. More information can be found here #1180192477873963028

However, we do have a solo/duo/trio server @compact scaffold @soft fable if this is what you're looking for. #oldserverinfo

[minor temple]

Hello It's now on the website

[stark root]

got it ty

[stark root]

but why cant i vote for lowpop maps ? it keeps loading in

[fiery dawn]

Hi, I have a problem with payment, can some one help?

[minor temple]

What sort of Problem?

[fiery dawn]

I haved been billed like 5 times for something in the last 2-3 months and I wanna see what the payment was for. Weird because I havent touched rust in while

[minor temple]

!cancel You likely have a subscriptions set us which you can use the below video to help you cancel. Then i would recommend creating a #payment-support to dicuss further with out payment team if you need to

[marble mantle]

Hey, @fiery dawn

To cancel an active subscription, follow the steps below:
https://files.rustoria.co/m3YbVhvR6grvETcxArUrwhue6NC9wngd.mp4

[eternal orchid]

İ asked 3times to general no one response thats why 😄

[eternal orchid]

on tiktok i saw a video about new solo server releasing on force wipe is that true Hai?

[vast yacht]

/rules

[marble mantle]

Please see all rules for our servers at https://rustoria.co/rules

[minor temple]

This is incorrect as Hai mentioned above we are releasing 2 Low pop Server with a reduced Team UI and lower Population cap. One for EU and one for US

These will wipe monthly with Force wipe

[dark radish]

No rule against it fella

[warm narwhal]

Staff member to unlink a Steam acc from a discord?

[thorny dune]

You can submit an unlink request on the linking part of our website and we will take a look as soon as possible

[warm narwhal]

I dont understand..

[minor temple]

!unlink Does this help?

[marble mantle]

Hey, @warm narwhal

To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.

[vestal jungle]

<@&274971100184576010> when can I wipe on rastoriya long if I live in Russia, namely in Moscow?

[minor temple]

<t:1701975600:F> This will be in Your local time zone.

[torn heart]

Wipe is at the same time for everyone, which is <t:1701975657:R>

[light sun]

Ban, but I wanted to play with a friend and came to his house with my laptop, I went in and he was banned immediately and I was banned a minute after that
PS: I was banned back in the spring, but I decided not to worry and gave up on it, but now they invited me to play again, I was banned when I applied, then it wrote that I was banned from rustoria x2

[minor temple]

!steamid

[marble mantle]

Hey, @light sun

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[light sun]

76561199165398248 steamid

[minor temple]

Do you have any other steam Accounts?

[light sun]

Yes but it registrated after ban

[minor temple]

Changed you mind? Can you send your other steam profiles please

[molten temple]

Banned for cheating with a one day key like 200 days ago looking to get unbanned. I will never cheat again and really regret it pls unban me for force 😩

[sleek drum]

!appeal @molten temple

[marble mantle]

Hey, @molten temple

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[mint flax]

!MAP

[marble mantle]

Hey, @mint flax

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[molten temple]

76561199424137148

Steam id ^

[minor temple]

What is you banned accounts Steam ID?

[molten temple]

Give me a sec

It’s difficult at school I’ll get it tho

[hoary sand]

when will be wipe on rustoria eu long?

[molten temple]

Got it

76561199085110108

I also made appeal on website

[minor temple]

<t:1701975600:R> at this time <t:1701975600:F>

[hoary sand]

thank you

[hallow quail]

1

[quaint eagle]

thank you

[near halo]

@minor temple hey

I have 1 day to unban, I want to catch up with the global wipe, can you help me?

[gritty kraken]

when will be wipe on rustoria eu small?

[carmine vessel]

berat is very good player pls

[muted swift]

when will be wipe on rustoria eu 2x vanilla

[minor temple]

Force wipe will be <t:1701975600:F> in <t:1701975600:R>

[gritty kraken]

rustoria eu small will be wiped at the same time?

[marble cosmos]

.

[fallow yarrow]

?

[twin ether]

when will be wiped eu main?

[fallow yarrow]

EU SMALL?

WHEN?

[minor temple]

It's force wipe so all server wipe later @ <t:1701975600:F> in <t:1701975600:R>

[ionic leaf]

Admin we have a problem

I bought a cake for my friend on eu long, and it turned out to him on us long and sea long

[eternal solar]

Hi there, do you mean ViP?

[ionic leaf]

yes

it would be good to change to eu long

[eternal solar]

Well for any problems you have with VIP please open a payment support ticket, you can open it here https://discord.com/channels/274965952116817920/883058174570135572

It might take some as only a few staff member deal with payment/ViP issues.

[woeful widget]

map voting for the new monthly low pop sv not working still? and we cant buy vip too @eternal solar

[minor temple]

#1180192477873963028 you can see the Maps here

[mint stump]

please

unban me

i wait 6 mouth

[woeful widget]

thankss

[noble terrace]

?steamid

[marble mantle]

Hey, @mint stump

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[light sun]

@minor temple i can't find steamid for second account

[torpid goblet]

can u help me with unban?

admins closed my ticket without any explanation

[balmy cypress]

?steamid

[marble mantle]

Hey, @torpid goblet

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[torpid goblet]

https://steamcommunity.com/profiles/76561199481279708/

[torpid goblet]

76561199481279708

[balmy cypress]

I will message the admin who banned you

[torpid goblet]

Will it take long?

[limpid lagoon]

When will VIPe rustore Main be available?

[thorny dune]

Hello there, you are now unbanned and you should be fine to connect

[torpid goblet]

thank u very much

[limpid lagoon]

When will the rustore Main wipe happen?

[thorny dune]

It's forced wipe today so it will happen along with the update, approximately in 2 hours and 30 minutes.

[limpid lagoon]

ok fenks

you can send Connect

[limpid lagoon]

m

?

[turbid crane]

is team ui limit still 8 on vanilla ?

[sleek drum]

#oldserverinfo this will answer your questions

as to it depends on which server

[limpid lagoon]

can you send me Connect? rustoria main

[sleek drum]

connect main.rustoria.us:28010

[tulip dawn]

Are the map previews out yet?

[sleek drum]

yes https://rustoria.co/maps

[blissful flare]

i need help

[sleek drum]

how can i help you

[blissful flare]

pls come to voice

[torpid goblet]

@thorny dune I still can't log in to the server, can you help?

[thorny dune]

Ahh I see, give it a couple of minutes and that should now be fine.

[torpid goblet]

thanks a lot

[fresh grail]

When will there be a wipe on EU LONG?

On the monthly

[dim vault]

how do i know if i got vip

[balmy cypress]

Looks like its active, you have the gold name here and roles in game

[dim vault]

ok thanks

i got it gifted to me after i refunded my vip so I just wanted to know before wipe

[mint stump]

76561198965026705

[blissful flare]

can you restock the vip eu low pop ????

[slender cliff]

/force

[marble mantle]

Hey, @slender cliff

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[minor temple]

The VIP has a limited amount, they restock as other people VIP runs out.

[molten temple]

@minor temple am I gonna get unbanned

[minor temple]

You appeal has been replied to hasn't it

[molten temple]

No

Acc I think so

I checked website

It says it’s been appealed

[minor temple]

I Dm'd you the response

[hallow cedar]

we need restock

[stark root]

can you restock VIP tho ? its the first wipe does not have to be more than usual the stock ?

[noble terrace]

we don't want to oversell VIP. especially with a limited number of slots

you can go to #vip-stock-role-assign to get the role that will notify you when VIP comes back into stock

[blissful flare]

pls need restok eu low pop pls

[noble terrace]

please read what I just said

literally right above you

[blissful flare]

ok

[lethal wigeon]

need help could a mod or admin check over my tickets please n thanks x

@minor temple

@noble terrace

[noble terrace]

What type of ticket?

[fickle solstice]

will we have more vip slots for EU low pop?

[lethal wigeon]

ban appeal please im quiite confused on why

[noble terrace]

?steamid

[marble mantle]

Hey, @lethal wigeon

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[lethal wigeon]

https://steamcommunity.com/id/AccapulcoHalifax/

[still tangle]

when is the wipe

[lethal wigeon]

7pm Gmt

[noble terrace]

And what other accounts do you have?

[sleek drum]

!force

[marble mantle]

Hey, @still tangle

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[lethal wigeon]

i dont have any other account brother. its just confusing because i had played rustoria the other day

[noble terrace]

Well you and I both know that's not true

So let's be honest about your other accounts and we can go from there

[lethal wigeon]

please could you show me this other account because this is my ownly account

[lethal wigeon]

^

[noble terrace]

You should know since you have multiple

🙂

[lethal wigeon]

i dont understand what you mean

[noble terrace]

Said previous accounts are both game banned and banned on Rustoria for cheating, so your current account is banned for ban evasion

[lethal wigeon]

what on earth?

i dont have any previous account ? i thought the issue was due to my vpn i had left on?

[lethal wigeon]

^

[noble terrace]

You have many other accounts lol

[lethal wigeon]

i was on the server the other day this is why im a very confused

[noble terrace]

You can't play on Rustoria my friend

[lethal wigeon]

but i dont please could you show me
?

[noble terrace]

No I cannot

You know what they are

[lethal wigeon]

but see the thing is i dont at all

[lethal wigeon]

this is all very confusing i dont have any other accounts n i have just bought vip for the server

[noble terrace]

#payment-support if you'd like a refund

[lethal wigeon]

i dont want a refund i want to be unbanned because i have been banned from the server for something i had not done?

[lethal wigeon]

your saying i haver multiple accounts when i dont at all i have this account and thios is my only account i have never had any other accounts in my time of playing the game?

@noble terrace

[solid glacier]

is there gonna be more vip slots for low pop?

[round quail]

does not allow stories on the server, says Hacking although there are no cheats

[fickle solstice]

Rustoria EU Long has hard limit 12 or just teamUI 12?

[lyric basalt]

!appeal

[marble mantle]

Hey, @round quail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lyric basalt]

just team UI

[lusty dock]

@lyric basalt

are u here

[lyric basalt]

yes

[lusty dock]

do you know anything about the gambling advertisements, or is that only ryan

[noble terrace]

You have other accounts. You have game bans and Rustoria bans. You cannot play on Rustoria.

Best of luck finding another community

[lethal wigeon]

i do not tho can you stop saying i do when i clearly dont

and answer my refund please thanks

[lusty dock]

aw man marzy you clamped up

[noble terrace]

Only a select few people can answer payment support tickets

So they will get to you as soon as they can

[lusty dock]

well since i was like 90% sure i was right, i went ahead and did my due dilligence in regards to the gambling thing

[lethal wigeon]

bro why cant you just unban me?

[lethal wigeon]

likem i have done nothing wring

[noble terrace]

Already gave you the reason

[lusty dock]

i hope ryan enjoys his last month of advertising gambling to kids

[lethal wigeon]

but i havent actually done that tho mate?

[raven mist]

What help do you actually need? 🙂

[lethal wigeon]

pleasew can you just help me out becasue those things you are saying are not true

[lusty dock]

ah you see ive been asking about this for the past few weeks and not a single staff member has acknowledged the question

[raven mist]

What question?

[lethal wigeon]

@noble terrace

[lusty dock]

various forms of "why is this happening" or "did y'all actually ask facepunch about it" or "is ryan the only one who has power over this" etc etc

ur the first person to actually acknowledge the question congrats!

[raven mist]

We will not just implement stuff like that on an official server without fp agreeing to it

[noble terrace]

I reviewed everything with multiple other admins, and we all came to the same conclusion.

[lusty dock]

thats apparently not true

[raven mist]

How so?

[lusty dock]

facepunch didnt seem to be aware of it

[raven mist]

"Its currently allowed" but not next year

"Just forwarding info i have"

[zealous quest]

Lets see if NA Longs most notorious DMA user FINALLY gets the ban this force!

[raven mist]

deffo not the full picture!

[lusty dock]

theres a difference between "face punch agreed to it" and "the terms and conditions didnt state that i could not advertise gambling to little kids"

[lethal wigeon]

@noble terrace could i come into a call with you

and speak about this issue because it is not truew

[lusty dock]

what it sounds like, obviously, is that ryan or y'all found a loophole and its going to be fixed next year

it'd be cool if y'all would just say something about it

[lethal wigeon]

who is the admin/mod that can refund me

[lusty dock]

other than ignore people you know

[raven mist]

Maybe you should hop on another offical server and see whats being advertised there 😉

[lusty dock]

name me a server

[raven mist]

Go find out! 😄

[lethal wigeon]

@noble terrace

[lusty dock]

rustafied isnt advertising gambling, thats the first

lets check rustopia rq

[raven mist]

Also this was most likely discussed between Ryan and fp, we as admins are not aware of what they discussed and cannot fully answer to it

[lusty dock]

well thank you for answering that

thats really all ive wanted, but y'all seemed to be under a cult curse where you cant even begin to acknowledge the question

[noble terrace]

No. I understand the issue perfectly fine.

[torn heart]

Rustafied heavily prides themselves on being vanilla, they wouldn't want to put ads in chat as it takes away from that 🙂

[raven mist]

Also would be very suprised if FP just gives out info whats been discussed between them and Ryan

[lusty dock]

i mean i guess we'll see in january if all these advertisements magically disappear

[lethal wigeon]

yes but i dont because i have never been banned on this game and its confusing the hell outta me like why cant you just unban me becauyse i have done anything wrong?

[raven mist]

If fp says its gonna change next year, its not gonna "magically" dissapear and just dissapear 🙂

[lethal wigeon]

havent^

[lusty dock]

by "magic" im guessing ryan wont inform y'all

[lethal wigeon]

@raven mist can you help me out with the refund or point me to the man for it?

[lusty dock]

terms and conditons will update and they will be taken down because ryan does not want to lose official status

[noble terrace]

You have been banned multiple times. You're not going to be unbanned.

[raven mist]

Who knows 🤷‍♂️

[zenith plover]

WHEN LOGGING INTO THE SERVER IT WRITES DISCONNECTED HACKING, PLEASE UNBANK I DON’T UNDERSTAND WHAT THIS IS

[smoky cape]

!appeal

[marble mantle]

Hey, @zenith plover

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[lusty dock]

surely you're against underage gambling too right

[lethal wigeon]

i have thr same issue

[lusty dock]

i know you cant say that because you're an admin here but surely anyone who has a moral compass would get that

[raven mist]

So you're against every streamer advertising any gambling site

[lusty dock]

yes

[raven mist]

Also nobody said you NEED to gamble

[lethal wigeon]

@noble terrace i have not tho can you showq me this that i 'have' been banned multiple times?

[regal sail]

why is vip outofstock

[lusty dock]

skin gambling is unregulated, unmoderated, and it does not require ID

[lethal wigeon]

because i know personly i havent

[noble terrace]

We don't show proof

[torn heart]

We only sell limited slots, all of them have been bought

[raven mist]

Just as drugs

[noble terrace]

I'm not going to show you what I can see so that you can work around it next time

[zenith plover]

HAVE YOU SOLVED THIS PROBLEM?

[lethal wigeon]

wdym next tiume?

[raven mist]

What is the problem?

[lusty dock]

kids have 10x easier way to access your advertised skin gambling site than they do the heroin dealer across the street

[thorn sparrow]

shenzyyy dms

[lethal wigeon]

i havent fucking been banned before man for fuck sake

[thorn sparrow]

like quick

[lusty dock]

id even say one is way more addictive than the other

[raven mist]

i"m honestly not gonna keep discussing this topic in our support channel

[lusty dock]

lmfao yeah you're good

[zenith plover]

HAVE YOU SOLVED THIS PROBLEM?

[raven mist]

if you have any issues with it feel free to contact any of our staff managers

[lusty dock]

thanks for acknowleding it though appreciate it!

[lethal wigeon]

no they are saying i have cheated befoire on other accoujnt but i have never?

[raven mist]

acknowleding what?

[lethal wigeon]

@noble terrace

[noble terrace]

stop pinging me

[lethal wigeon]

stop messing about man and hel,p me

[noble terrace]

your situation is not going to change

I can't help you. You're banned.

[lethal wigeon]

well get someone for the refund for me then

if thats how it is

[raven mist]

Also, isnt Rust 18+ to play?

[noble terrace]

I already told you that only a select few people can help with payment support. They will get to your ticket when they can.

[lusty dock]

does not require ID

[lethal wigeon]

yes so who are trhese selected few then

@noble terrace

[raven mist]

its asking for your date of birth when trying to buy it?

[lusty dock]

thats not ID

[raven mist]

Shouldnt be playing it anyways under 18

[lusty dock]

let's be real, those are in place for legal conditions when a mother sues facepunch, steam, or y'all, so you can be like "we said only 18+!!". if you actually wanted it that way, you'd enforce KYA or ID details

there is legal precendent for that as well lmao

[raven mist]

Shoudnt the parents monitor that? 👁️

[lusty dock]

like i said, legal conditions

a judge would throw that shit out so quick as they have in the past

its why the small text terms and yada yada in advertisements can also be thrown out during a law suit. if there is no proper effort made than it mine as well be nothing

[regal sail]

no bro it's not tagged out of stock in vip-stock-alerts i'm talking about toria eu low pop

[echo venture]

We did ask Facepunch about it, and since another Official server has been doing it for over a year at this point, we did it as well to fund developments we’re working on currently

[pale bough]

yo how can i get the map on rustroria main eu after force?

[echo venture]

Facepunch were certainly aware, unsure why you think we’d do it without asking them first.

[pale bough]

yo how can i get the map on rustroria main eu after force?

[lusty dock]

obviously i had no clue either way, so i went the FP discord, found one of their members, and asked about it, and they said they werent aware. since you say otherwise, who fucking knows

my point still stands that skin gambling is an unmoderated mess of kids gambling their parents money, and i feel like taking money from people who do stuff like that is unethical

now if you had a website that enforced ID measures, or KYA, or any of that shit, whatever its adults gambling they can do what they want with their money

[lusty dock]

in regards to other servers doing it, i dont play any other server than rustoria since like 3-4 years ago, since ive had this idea that rustoria holds itself to a higher plane than other servers, but this is something thats broken that little facade as i figured y'all wouldnt ever stoop as low as to do something like this.

[west spruce]

chat mod... please post link to rustoria new solo server?

or is this a myth?

[raven mist]

Theres no solo server

[lusty dock]

https://tenor.com/view/stranger-things-martin-brenner-thats-the-stuff-of-myth-and-fairytales-not-real-myth-gif-26382259

[west spruce]

my friends lied to me 😦 ty though!

[raven mist]

https://discord.com/channels/274965952116817920/1180192477873963028

These are the new ones tho

[elfin mural]

@raven bison

[stark atlas]

how do i buy vip for the new servers dropping tonight?

[devout urchin]

pls help w ticket

[smoky cape]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[stark atlas]

when are the new servers vip going to be avalable

[echo venture]

No offence but we wouldn’t exactly go to a FP Discord moderator to seek permission. They do not have those powers. I’d imagine these members are also not privy to permissions granted to official servers since it’s out of their remit.

[echo venture]

It’s a 2 month placement, we have worked with FP to spearhead the preventions of such placements from Jan of 2024. However, the extra income we have received from these placements will be very useful for our developments to improve Rustoria even further.

[devout urchin]

pls can u look at my unlink ticket

[echo venture]

While I can agree and understand these standpoints, we obviously only work with sites that have good moderation, self ban possibilities, as well as a provably fair system. While of course ensuring 18+ disclaimers are everywhere, on their site, and in our placements. You could say the same to all the YTers & streamers who do this too. Unfortunately this is a way the world works, things we do are very expensive and with the prices everywhere right now rising, we have to seek other ways of funding.

[lusty dock]

Wasn't expecting a full explanation, thanks. I still don't agree with taking money from people who make it off of scummy means like this but I get the idea in regards to inflation. You could always try raising the price of VIP or other less advertisement means.

[elder solar]

hello can u pre download map file before its wiped

[lusty dock]

Meant less "scummy" advertisement means but then again I'm not sure what that would be

[lusty dock]

Fair point lmfao

[limpid lagoon]

When will the rustore Main wipe happen?

[tawdry pulsar]

I have lost 20k gambling on rust sites and I am 17

[smoky cape]

Crazy

[livid flicker]

omg.. stop gambling bro

[tawdry pulsar]

I have

But rustoria is telling me to

Idk what to do anymore

[dreamy fern]

if i bought vip fpor a monthly server for queskip would i get it for the next 30 days or just for the wpe

[smoky cape]

30 days

[raven mist]

I know, move to #general

[limpid lagoon]

When will the rustore Main wipe happen?

[limpid lagoon]

When will the rustore Main wipe happen?

[raven mist]

in 26 mins

[lyric basalt]

26 mins

[limpid lagoon]

ok fenks

[dreamy fern]

so if i buy it rn it will work for wipe in 30min?

@smoky cape

for us long

[smoky cape]

Yes

[lyric basalt]

yes

[smoky cape]

When you buy vip for a server, you have 30 days until it runs out

[dreamy fern]

ok thank you

[smoky cape]

Np

[steel glade]

Whats the ip to the new server eu version?

[smoky cape]

connect lowpop.rustoria.uk

[steel glade]

ty very much man

[smoky cape]

Anytime

[merry berry]

bro i got permanently banned, i just ask prodigy who bought the cheater software,there is absolutely no evidence for your two bans.

i am not stupid, i never use my main account to play with hacker😅

Apparently my team is being targeted.

[balmy cypress]

We don't give out evidence past the minimum, the more information we give out the more that cheaters have to learn how we do things. Appeal your ban on our website (https://rustoria.co/support/) and an admin will get back to you soon.

If you've already appealed and been denied, I am sorry but that is the final answer.

[acoustic hull]

does staging branch work on toria servers?

[cerulean tundra]

s

[frozen ermine]

What does VIP status give?

[dawn furnace]

what is UI limit on 2x main

[balmy cypress]

Skips you through queue, gold name in game and discord. Access to donator giveaways etc

It tells you exactly what you get on our website when you click the one you want

[near halo]

8

[viscid smelt]

is this force wipe coming iwth a update

[merry berry]

plz, mr.luke,last time admin said us bought some service from website , this time admin said us associated with someone who used cheats to provide our team with information. but my team played rustoria for a long time Why did I have to seek help from a cheater during these two months?

[balmy cypress]

Have you appealed this ban on our website?

[empty acorn]

does any body knoe what time the force update comes out ?

[merry berry]

This is my 2nd time got banned in the last 2 months, so i got permanently banned

[balmy cypress]

?force

[marble mantle]

Hey, @empty acorn

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[merry berry]

denied

[balmy cypress]

I am sorry but you cannot play here any longer

[alpine zenith]

did it wipe?

[lusty dock]

depends on the server

some of them are not up yet

[alpine zenith]

eu small

[lusty dock]

bro just look at the side of ur screen, they will tell you if the server is up or not

[alpine zenith]

its not loading

[lusty dock]

then its not up!

[dreamy fern]

is their a update today

[balmy cypress]

Wait a couple minutes and it will be up @alpine zenith

[cosmic river]

vip not working

[alpine zenith]

is it supposed to be like that?

i got 13 severs loaded

[hushed gyro]

bp dont wipe ? eu monday

[raven mist]

on mondays?

Nope they dont wipe

[hushed gyro]

ty

[dim vault]

i was told i had vip and now i dont?

i am stuck in 400 player que

[raven mist]

#payment-support

[upper oxide]

bought VIP , im in QUE....

[dim vault]

vip was gifted to me

[smoky cape]

#payment-support

[lusty dock]

typically once it goes through for me it'll skip the queue for you. its not instant usually

[raven mist]

Might need to rejoin

[vocal kraken]

fucking update

[light slate]

my VIP isn't working

[smoky cape]

#payment-support

[blazing herald]

nice

leave with red errorsnice server

[coral heath]

where map for eu main????

[smoky cape]

!map

[marble mantle]

Hey, @coral heath

To vote for a map, follow the instructions below:

• Head over to https://rustoria.co/maps and sign in with Steam
• You have 6 different map options to choose from per server
• Your map vote counts 2x by having VIP

Currently you can vote for the following servers:

• All our official servers (Main, Mondays, Medium, Long & Small)
• 2x Vanilla

To be notified when a map vote has started, please head over to #map-vote-roles and select a server.

[coral heath]

dude, the server is wiped

and is the onyl server without map

[blazing herald]

i cant join

red error

[serene bough]

where da hardcore server at

[next stump]

did the blueprints on eu mondays wipe?

what but mondays says they never wipe

[minor temple]

They have not

[next stump]

i farmed for hours as a solo to get bp´s for easier future

[next stump]

thank god

[random shell]

@minor temple need help

[granite loom]

XD good job banned for no reason

[solid spire]

did the 10x rustoria also wiped on force? or wil it wipe again on friday?

[minor temple]

!steamid

[marble mantle]

Hey, @random shell

Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid

[minor temple]

It wipes again on friday yes

[serene bough]

kitty where da hardcore server at

[smoky cape]

They got replaced with the lowpop long servers

[minor temple]

They've been discontinued by FP

[dim vault]

was my issue fixed i wasnt able to see?

[random shell]

@minor temple 76561198852396028

[serene bough]

wait what hardcore is gone >*

[minor temple]

Yes I'm sorry to tell you it's no longer a version of offical Rust

[merry berry]

how,i almost become a dedicated player in rustoria, now i got 2 banned for 2 ridiculous reason in a short time

[normal geyser]

@minor temple give me vip i cant buy it couse ur web doesnt work

[merry berry]

everything is meaningless?

[paper python]

Website down?

[balmy cypress]

aware of the website

[lilac lichen]

Is this new legacy shelter permanent item or only for this month

[dreamy fern]

is anyone else having a issue with their update not showing up

[hollow bloom]

slots expand to medium?

[dapper depot]

SLOTS FOR LONG

[normal geyser]

slots or fix vip 20 min i cant join

[dapper depot]

SLOTS FOR US LONG

[smoky cape]

/slots

[marble mantle]

Hey, @dapper depot

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[normal geyser]

/slots

[marble mantle]

Hey, @normal geyser

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[dapper depot]

Booo

[normal geyser]

/slots

[marble mantle]

Hey, @normal geyser

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

[dapper depot]

BAD ADMIN

BAD ADMIN

[sharp phoenix]

😆

[golden walrus]

How as the us long pop went up 300 but my queue only go down 20 lol

Stip faking your pop for money from vips please

[coral crane]

hey i have vip but i have a queue

[balmy cypress]

#payment-support

make a ticket there

we can sort

[next stump]

but will they ever wipe? ( i hope not)

[nocturne lake]

Has it wiped?

[blissful herald]

#announcements message

[halcyon turtle]

why did the servers wipe an hour early is that the new time for wipes?

[blissful herald]

normal time, force wipe

[steep burrow]

last wipe was different cuz daylight savings

[halcyon turtle]

oh because i thought it was 3pm est

[nocturne lake]

Is us medium wiped?

[blissful herald]

did you read the annoucement?

[tawdry pulsar]

Anyone else got this dogshit mobile discord update

This shit is asss

[nocturne lake]

Just answer the question

[smoky cape]

This is not the channel dude

[blissful herald]

just read

[tawdry pulsar]

He’s bro

Oh fuck bro I’m dumb

[halcyon turtle]

so do servers now wipe at 2pm est?

[radiant bough]

hello

[edgy jacinth]

yipee 24th in q for past 10 mins

[peak flume]

us long hard stuck at 500 cap

[blissful herald]

Pleqse DO NOT spam this channel with your slots

[robust hinge]

Can you open more slots at eu small pls

[nocturne canyon]

Sea long slots would be nice 👍

[blissful herald]

or you will be Muted

#general message

[edgy jacinth]

with my slow?

[peak flume]

!wipe

[marble mantle]

Hey, @peak flume

To find information about our servers, head over to #oldserverinfo and/or view the 'About Me' section of the server bots on the right-hand side.
Here you will find information such as:

• Server IPs
• Wipe Schedule
• Map Size
• Clan Limit
• Team UI Size

To learn more about the monthly force wipe, type !force.

[near halo]

Випки ливайте нахуй

[lost vapor]

Admins can you help me with buying vip on rastoria eu long

[peak flume]

!force

[marble mantle]

Hey, @peak flume

Force wipe is the first Thursday of the month. We wipe the following if applicable:

• Map
• Blueprints
• Shop points

3x will skip the wipe on Friday. 10x will wipe again on Friday.

Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1701975600:F> (your local time) is the time of the next force wipe and it will happen <t:1701975600:R>.

[blissful herald]

nu livaj, ti sto zdes eso?

[worthy phoenix]

wtf is the point of increasing slots for us long when nobody in queue is getting in

[lost vapor]

Помогите купить випку пожалуйста

[balmy cypress]

How can we help?

[near halo]

Sho ya ni ponimat yazik vash

[little drum]

EU Main multiserver turn on?

[dull imp]

We just been kicked out (time-out) from EU SMALL with my friend? And now we are on queue 131 players. Anyone can hlep with that?

[worthy phoenix]

I HAVE NO MOVED

[lost vapor]

Обьясните что куда кликать

[dim vault]

luke my ticket got deleted before i saw the response

[dull imp]

We both got kicked for no reason :/

[lost vapor]

Do you speak russian or ukrainian?

[stone glacier]

guys low pop only 150? shouldn't it be 200?

[lost vapor]

I dont know English

[blissful herald]

#general message

[little drum]

Please, @vital folio turn on multiserver for EU Main

[meager crypt]

wowzers u guys have the most unconvient website EVER to buy vip

constantly makes u go back then forward then back then forward

ive never experienced a website like this

[signal bane]

where i can Vip for Queue skip ?!

[lost vapor]

Where I can buy vip

[balmy cypress]

I only speak english

[blissful herald]

https://donate.rustoria.co/

[balmy cypress]

?donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[balmy cypress]

?donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[signal bane]

its work for EU main ?!

[lost vapor]

Where I must click?

To buy it

[near halo]

I’m 6’6 btw

220lb d1 ball

[proud hound]

EU main kicked twice with the reason "hacking" why?

[south kelp]

Pick ur server from the list

[stone glacier]

guys is the new low pop server going to keep a stable pop or will it be just a flop?

[blissful herald]

can you voice? go into Waitting for support and I will see if I can help you

[near halo]

Shaw T

[lost vapor]

Okay

[clear rain]

i donated and still not receiving vip been 5min

[mint flax]

my friend got timeout and is stuck in queue ?
can he get a queue skip?

[hazy steeple]

hello

i paid for my vip but i no have it

[lime heart]

I didn’t have time to get up, I was thrown by Volhak

[vivid panther]

i paid for vip and i didnt get it

[tribal blaze]

hey make more slots for rustoria medium its not at 400 yet

[lime heart]

800 people waiting, what the fuck

[lone shale]

THE SLOTS DIDNT MOVE ITS CRAZY

[vivid panther]

why do i not get vip when i boughtit

[mint flax]

my friend got timeout and is stuck in queue ?
can he get a queue skip?

[dull imp]

can you please check dms

[empty badger]

pls more slots in eu long

[meager crypt]

website id down

[vivid panther]

can you pls give me the vip i paid for+

[meager crypt]

CANT EVEN BUY VIP

[south kelp]

They must have vip for skip

[teal thorn]

bruh us long hasn’t gone up in 20minutes and when it does it goes up by 25

[tribal blaze]

bruh its at fucking 350

[dry sedge]

add slots to eu long pls

[vast rampart]

i bought my friend vip and it isnt working ?

[hazy steeple]

yo

[vast rampart]

last night

[hazy steeple]

why do i spawn in witha party hat?

[gray blade]

WE CANT DONATE

[south kelp]

Make ur friend reload rust

[last scarab]

I get the same

[vast rampart]

i got charged twice

[meager crypt]

WEBSITE CRAHSES YALL ARE MISSING OUT ON THOUSANDS

[hazy steeple]

the website is super slow right now

[vast rampart]

i bought it last night lol

[raven mist]

Read #general

[south kelp]

Try a dif browser

[marble viper]

30 days from the appeal being approved? or from the ban?

[hazy steeple]

WHY AM I LOADING IN WITHA STUPID PARTY HAT

WHATS HAPPENING IN RUST

[vivid panther]

so when i buy vip i dont skip q?

[sinful kayak]

how long before my vip kicks in? its been 10 minutes

[vivid panther]

i still have to wait?

[vast rampart]

admin i bought someone vip last night and theyre getting queue, i got charged twice

[raven mist]

10 years of rust

[meager crypt]

OPEN SLOTS FOR MEDIUM PLEASE!!!!! RESPECT UR PLAYER BASE

[signal bane]

same

[vivid panther]

so i still have to wait after i buy vip?

[meager crypt]

THE MAP IS MASSIVE WE CAN ALLOW ATLEAST 50 MORE PPL

[spice cypress]

anyone know what the maxpop is on eu long?

[viral field]

fix ur lagging ass shit server

[tribal blaze]

there fixing it bro stfu please

[viral field]

laggy shit server

[south kelp]

Looks like its just u

[viral field]

stfu ure playing modded us servers

kid

[near halo]

more slot plz to medium.rustoria

[south kelp]

Lol

[viral field]

womp womp mr america

[hazy steeple]

OH YA

[tribal blaze]

they are openinh it

[near halo]

hey what do i do if i have vipe and it keepps kicking me out of the game

[glad creek]

more slots for main plz 900/900

[near halo]

all?

[clear rain]

almost 20min and still no vip gj

[tribal blaze]

idk bro im in the queue

[halcyon citrus]

More slots for EU Long, please

[patent wing]

i bought VIP a min ago for Rustoria EU Main

it doesnt work

[spice cypress]

700 queue is crazy bro pls more slots

[toxic shard]

#payment-support

[nimble grove]

I bought a VIP, but I can’t get in without waiting in line

[sinful kayak]

same

[toxic shard]

What server ?

[near halo]

i bought vip but keepp getting the invalid errrorr when i try to load in

[nimble grove]

eu long

[tribal blaze]

open slots for us medium

[lone shale]

i bough it and im with a 28 qeue in medium EU

[toxic shard]

Hum will check with devs

[opaque bear]

I was banned what to do

[meager crypt]

its so fucking stupid.. i link my steam account and then when i go to buy it says ' U NEED TO ADD AN EMAIL ADRESS" LIKE WTF IS THAT

WHY WOULD U MAKE IT LIKE THAT

LET ME FUCKING TYPE MY EMAIL IN THE BILLING INFORMATION

[glad creek]

890/850 - eu main. PLZ MORE SLOTS

[opaque bear]

I was banned what to do

[near halo]

what do i do about the world file mismatch error i bought vip and it keeps saying that for us long

[opaque bear]

I was banned what to do

I was banned what to do

[tribal blaze]

@toxic shard

[toxic shard]

Delete the maps from your local map folder

[toxic shard]

Not the place, no reason to ask, they are dynamic

[near halo]

where is that

[celest sorrel]

you are literally killing the servers

[meager crypt]

marc wheere do i add an email adress too bro.. i just wanna buy vip u guys make it so fucking hard

i alrdy signed into my steam account

[toxic shard]

Where does it shows this error ?

[celest sorrel]

people are leaking to other servers as we speak because they dont want to wait for a 2-3 hour que...

[near halo]

wtf is the local map folder

[dull imp]

@toxic shard can you check dm pls sir sorry to bother

[meager crypt]

i sign in thru steam and when i go to store page.. click the server, then i press buy it says "u must add an email adress"

[toxic shard]

should be something like : C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

[toxic dew]

The server kicked me off and now i am in 500 players que , what should i do now ? 🙂

[azure iris]

Wait

[toxic dew]

There is an extreme lag in the server rn

[raven mist]

What server?

[toxic dew]

EU main sir

[raven mist]

Killing servers why? Because they have a hard cap?

[nocturne canyon]

Erm up sea long slots

[opaque bear]

I was banned what to do

[still ridge]

How can I get vip

[toxic shard]

!appeal

[marble mantle]

Hey, @opaque bear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[dapper depot]

SO I BUY VIP AND CANT GET INTO GAME WOW!

[toxic shard]

!donate

[marble mantle]

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

[dapper depot]

Rustoria Mod i buy vip and i load in and i get kicked

[lavish hemlock]

I bought vip but still have to wait que? anyone else having this issue?

[dapper depot]

ME I AIM

[raven mist]

Make a #payment-support ticket

[near halo]

thanks marc

[little drum]

Where multi servers for EU Main?

[raven mist]

Theres no multi servers

[toxic shard]

We are aware of the VIP situation the devs are on it

[unique vapor]

isnt the map of EU Main, only find the ip direction =/

[meager crypt]

paid for VIP STILL IN A Q

[little drum]

Then how it work? Why maxplayers > 500?

[toxic shard]

https://rustoria.co/maps

[worthy phoenix]

been 20 in queue for 43 mins for us LONG IMW EAK

[grave widget]

paid for vip an still got q

[paper python]

RAISE SEA LONG POP I NEED MY RESPAWNS!

[meager crypt]

please fix the q

[worthy phoenix]

yall dont care about players

[paper python]

RAISE SEA LONG POP I NEED MY RESPAWNS!

[unique vapor]

[naive kindle]

Yes we do 😢

[toxic shard]

Queue won't move until the pop decrease

[paper python]

RAISE SEA LONG POP I NEED MY RESPAWNS!

[icy elk]

in game my name is blue in chat but here it says im a donator

will i still have to wait in q

[minor temple]

Just the UI

[toxic shard]

UI

[icy sparrow]

hi good day i just bought vip and i cant join in i need help

[toxic shard]

Devs are on it

[worthy phoenix]

maybe dont let donators goo 137 over the pop limit idk what do i know

im just a player

[toxic shard]

Well we need a way to finance the servers ...

[opal coral]

where do i make a ban appeal

[toxic shard]

if you want a server without vips you can go play on facepunch servers ..

[near halo]

How i can buy vip if i living in russia?

Are there any more slots on the eu long server?

[opal coral]

????

[south kelp]

https://rustoria.co/support

[icy elk]

sayas im a edoincator here but not in game

[toxic shard]

Same way as other people, just need a payment method that is allowed internationaly

[toxic shard]

Devs are on it

[sharp pecan]

open slots for eu long

[icy elk]

if i leave and rejoin will i have q skip

[worthy phoenix]

i would pay if i knew this was going to be the case lmao not wasting money now thats its been 46 mins into wipe lol

[fading isle]

will EU long today be more than 675 slots? it usually had 900 wipeday

[spice cypress]

the slots are supposed to be dynamic but they not going above 675?

[toxic shard]

We are lucky that it's always the case, lot of people like our community and ... every wipe is like a holliday rush

[dull imp]

We started playing and got timeout, waited around 30 players out of 120 in queue and got time out while in queue. Nice.

[toxic shard]

There is a hard limit

[raven mist]

Think u are mixing up with main

[tough bane]

I think you might want to monitor that a little. Eu Small, we do get Timed out sometimes when we jump....

[south kelp]

this dose happen

[fading isle]

btw how come main has 900 slots and long only 675

[worthy phoenix]

never had this problem with main or mondays so idk

[pale portal]

Need the US long server to make the server more then 500

[spice cypress]

ah ok

[toxic shard]

Because it's long not large

[raven mist]

Long is monthly, more entities

[stuck condor]

slots medium pls

[gritty crystal]

please expand medium

[fading isle]

so is there a chance it will be more than 675 this evening?

[devout urchin]

can u pls look at my unlink ticket

[icy elk]

its auto they cant

[near halo]

Why does the online main server reach 900, but on the EU long it is only 675, although the map on the EU long is larger than on the main

[nimble grove]

eu long vip 680

[sharp pecan]

slots for eu long?

[toxic shard]

Give me your new steamid

[icy elk]

so will i have q skip if i leave and re join

[fading isle]

looks like eu long is a pay to win server

[raven mist]

Pay to win ?

[toxic shard]

Nvm you need to https://rustoria.co/support/

[south kelp]

lol people just pay for q skip how is that pay to win

[devout urchin]

76561199311766058

[toxic shard]

!appeal

[marble mantle]

Hey, @devout urchin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[toxic shard]

You can't unlink an account that is banned

[worthy phoenix]

50 mins waste of my time hope yall have a greate holidays

[icy elk]

if i leave and rejoin will i have q skip says im a donator here not in game

[raven mist]

You too!

[lone shale]

is pay to play

[toxic shard]

Read above I already responded to you

[south kelp]

no just join fast and reset

[icy elk]

all u said was devs r on it doesnt answer my question

wtf r they on

[near halo]

@toxic shard give slots eu long

[lone shale]

it worked for me, i paid vip and join

[real mantle]

Hello

[lone shale]

with a 450 q

[toxic shard]

If the devs are on it means they are working on it ... if only disconnecting reconnecting would solve the issue I would have said so

[real mantle]

Why my vip is not activaited?

[lone shale]

yh that worked for me

[opal coral]

how long to ban appeals take normally?

[toxic shard]

1-3 days

[south kelp]

1-3DAYS

[nimble grove]

I bought VIP on but I don’t have an advantage, I stand like everyone else

[radiant raven]

if i buy vip do i skip the que?

[toxic shard]

It should

[opal coral]

ah so what are the chances for it to be done today?

[vestal jungle]

<@&274971100184576010> After what period of time will there be a restart according to Moscow time?

[abstract violet]

#openslots for us main

[toxic shard]

kinda not the priority right now, it's force, need to handle real time things

[desert inlet]

Hi guys, does the bps wipe on thoses server ?

[opal coral]

gothca just wondering!

[toxic shard]

Yes except mondays

[abstract violet]

Open slots please 🫶🏼

[radiant raven]

if i buy vip do i skip the que?

[desert inlet]

They have been wyped today so ?

[halcyon citrus]

Are we getting slots for EU Long at some point?

[nimble grove]

[vestal jungle]

<@&274971100184576010> What time will the next restart on the long route be?

[sharp birch]

I want to buy in bulk VIP for 15 people, can I get a discount?

[barren ocean]

Open more slots on eu Long?

[pale portal]

More slots on us long pleaseeeee

[barren ocean]

Legit 3 players in front of me

Been taking 25 min. Just to get 1 down

[halcyon citrus]

4 in front of me

[toxic shard]

Not even sure we have such stock, it's chrismas force, quite a busy period, but as far as I'm aware we don't do bulk offers

[vestal jungle]

What time will the next restart on the long route be?

[toxic shard]

8am CET

[barren ocean]

Eu time?

[toxic shard]

CET

[barren ocean]

Oh

[nimble grove]

check 76561198925648659, money was withdrawn from me

[sharp birch]

it’s sad, I just saw a man who sold your VIPs a month ago for 6 dollars

[toxic shard]

Those are not legit

[spiral escarp]

Please kindly increase the slots in EU Long, there are above 650 players in que

[sharp birch]

but he took them somewhere, you know?)

[barren ocean]

There used to be 900 players on eu long

[toxic shard]

some people sell with loss on purpose, won't enter in details but yeah it's bad

[mossy plume]

!ticket

[marble mantle]

Hey, @mossy plume

To report a rulebreaker or issue on Rustoria, please use:

• The website https://rustoria.co/support/report. Please include as much information as possible.
• Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

• A service such as YouTube or Streamable for video evidence.
• A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

[tough bane]

Hey guys, are you aware of the time out issue on EU Small?

[elfin canyon]

Был глобал вайп?

[mossy plume]

!support

[nimble grove]

you can check at 76561198925648659 vip available

[sharp birch]

what's the point? he was on that site for about six months

[raven mist]

900 on long? Must've been main

[normal nova]

can u fix the crashes?

[raven mist]

What crashes?

[toxic shard]

#support message

[normal nova]

eu small

let ppl crash

[tough bane]

EU Small, timed out. Decent amount of players.

[normal nova]

since wipe till now like 5 times

[raven mist]

Whats the error?

[normal nova]

time out

[tough bane]

myself 7 times, teammates 3-5 times

[raven mist]

Lemme forward

tnx

[sharp birch]

ok, I understood what you mean, but there were no complaints about him))

it has great reviews

[tough bane]

Shenzyy, feels like out of the blue, getting dced while running, jumping down cliffs, no indication at all as far as i noticed.

[tulip wigeon]

again eu small time out, and i dont have vip...

[raven mist]

Seems like our host is having issues

So out of our control atm

[austere hazel]

Whats the tech on my vip not working, ive restarted game like 5 times?

[nimble grove]

that is, the people who paid you, you ignore... provide you with information about payment

[hard maple]

Yo shenzyyyy you got me with. Vip for long

[raven mist]

Where?

[raven mist]

No can do 😄

[hard maple]

Why

Please bro

[bright quiver]

dm me

[mint flax]

We just been kicked out (time-out) from EU SMALL with my friend? And now we are on queue 131 players. Anyone can hlep with that?

[nimble grove]

you can check at 76561198925648659 vip available

[real mantle]

Why my vip is not activated?

[hard maple]

Stenio you got me with. Vip ?

[raven mist]

please make a #payment-support ticket

[mint flax]

Steino

i dmd you

[halcyon citrus]

Waiting 4 ppl in queue from 1 hour.. 😑

[mint flax]

@bright quiver it happened 3 times already for my 2 friends

[uneven kettle]

А что с очередью? Написано next , но уже час так, это норм?)

[sinful harness]

Rustoria EU LONG Slots will be added?

[barren ocean]

Still vip / que skip to rustoria eu Long?

[near halo]

Mastercard and visa don’t work in russia,paypal too

[sinful harness]

Слоты на ЛОНГ будут слоты?

[barren ocean]

Still vip / que skip to rustoria eu Long? @raven mist

[spiral escarp]

some slots for EU Long, please?

[nimble grove]

you can check at 76561198925648659 vip available

[blissful herald]

#general message

[sinful harness]

@raven mist

Maybe some slots?

EU LONG

[near halo]

I can pay with a QIWI but you don’t have this payment method

[spiral escarp]

Could you please confirm that for a map size 4750, the limit can be 675 slots?

[halcyon citrus]

@blissful herald is it normal to wait 1 hour for 4 ppl in queue?

[steady flare]

@west osprey i got DCd it said pls come to discord ??

[barren ocean]

Actually so dum

[weary needle]

is there something not allowing players to join US low pop or is it fr 82 players an hour after force

[tawdry torrent]

guys make rustoria long more cap im stuck 1hr 20 mins still 250 ppl

[storm vessel]

fr

Just got kicked (not my end issue) now in 200+ que

[tawdry torrent]

ye ppl are dying to play ppl behind me are quitting faster than ppl are joining imagine make some slots please whats the point (maybe money cuz of vip)

[cold nova]

Hello, I was banned, it looks like an error on Rustoria Main,here is my steam account https://steamcommunity.com/id/vision134/ @west osprey

[balmy cypress]

We cannot skip everyone who crashes or disconnects. Sorry but you will either have to wait or buy VIP

[balmy cypress]

?appeal

[marble mantle]

Hey, @cold nova

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

[tawdry torrent]

just add some slots more if possible

[balmy cypress]

depends on what server you mean but we can't just add more and more and more slots or the server will overfill

[tawdry torrent]

rustoria long eu

[spiral escarp]

I think they can increase the slots without any issues, but prefer more income from VIPs

[tawdry torrent]

it has 750 i believe

[storm vessel]

^^^

[halcyon citrus]

THIS!!!!

[tawdry torrent]

VERY TRUE !!!!

[halcyon citrus]

I play from 2015.. Never had issues like these. I regret switching to this server.

[tribal blaze]

for real let us in us medium

[tawdry torrent]

tbh true never had such waiting thats insane instead of gaining players it will start loosing players bcs of it which actually looses money instead of gaining it

[quaint eagle]

what is the name of the long low monthly wipe server called?

[weary needle]

damn bro do u have an economics degree

[tawdry torrent]

EU Long can be increased atleast by 250 ppl

[tribal blaze]

when are they gonna update it im as annoued as you

[tawdry torrent]

i feel u brother

[barren ocean]

Bro open 50 spots on eu long

[tribal blaze]

they can increase us medium 40 players atleast

[sinful harness]

Go slots

[tawdry torrent]

behind me were 450 ppl now there are 329 alr lost 120 ppl

[robust hinge]

open more slots on eu small pls 🙂

[blissful herald]

small is called small for a reason

[neat pumice]

The number of slots has nothing to do with the number of VIPs sold. Servers can only handle so much, and depending on the wipe cycle of the server, will need to be regulated in order to maintain stability over the course of a wipe

[balmy cypress]

More slots will not be added, its dynamic and automatic. You can either wait in queue or purchase VIP

[sinful harness]

Why

[halcyon citrus]

They can increase all server slots but they want us to buy vip. We won't.. With this attitude from the admins - never

[tawdry torrent]

so orther official servers can add up to 1000 cap and rustoria cant thats what u say ?

[balmy cypress]

for the exact reason that is written here

[dapper depot]

Guys

[spiral escarp]

If I may ask, then why the EU Mondays are with higher slot rate, keeping in mind they are weekly, and same cap size?

[barren ocean]

Ok is vip still available to eu long?

[dapper depot]

Is this xmas update?

[tawdry torrent]

why buying when its 30 days and after that u buy again

[balmy cypress]

yeah there are some left

[neat pumice]

Because the server is only expected to be stable for a week, as opposed to long, which needs to maintain stability for a full month

[tawdry torrent]

whole game is around 20 and the vip is the same price XDDD

[barren ocean]

Because I can’t be asked to wait mate

[blissful herald]

vip is not 20

[tawdry torrent]

we are simply waiting on ppl actually rq

so we can play

[balmy cypress]

Nobody is forcing you, running servers and everything that goes into maintaining them is not cheap

[quaint eagle]

help what is the server name of long low?

[sinful harness]

@balmy cypress you server rustoria EU LONG Why can't you add slots up to 1000 it will boost online

[tawdry torrent]

i understand that perfectly

[balmy cypress]

check all the servers in #oldserverinfo

[onyx basin]

EU LONG FROZEN

[barren ocean]

1 player in front in front of me and I have not moved for 58 minutes

[celest sorrel]

So how come everyone else ups the cap?

[halcyon citrus]

Nobody is forcing us but every third word from the admins is "buy vip"

[balmy cypress]

#support message

[near halo]

eu long down

[onyx basin]

<@&274971100184576010> EU LONG FREEZING

[dapper depot]

IS THIS XMAS EVENT?

[blissful herald]

its moving as far as I see

[blissful herald]

no

[tawdry torrent]

mby they decided to up some playercap finally ?

[dapper depot]

EHAT

WHAT WHY NOT

[onyx basin]

its not

[dapper depot]

XMAS UPDATE

[nimble field]

увеличьте слоты на медиуме гнилозубые выблядки