#support

1 messages · Page 356 of 1

wraith nebula
#

it says that its too close to another building when there is nothing there

raven mist
#

Its a rust bug , keep trying from different angles

wraith nebula
#

thx

raven mist
#

FP is working on resolving it

wraith nebula
#

ill try

raven mist
hardy night
#

say someone is raiding someone, actively, and you sneak in there and steal loot while they're raiding

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is that bannable ?

spring thunder
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No , that’s just grubbing

hardy night
#

Sweet

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consider me a lil grubber

gilded dock
#

How long does it take for someone to get banned?

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Guys been running around 4 hours destroying everyone with a brand new account

thin plover
gilded dock
#

Went on the website

noble terrace
quiet dove
#

Cheater Group having fun at Eu Mondays 🙂 Ticket #049da6

marble mantleBOT
#

Hey, @quiet dove

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

stable scarab
noble terrace
noble terrace
marble mantleBOT
#

Hey, @stable scarab

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid trout
#

!ticket

marble mantleBOT
#

Hey, @vapid trout

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid trout
gilded dock
#

@noble terrace He got banend thank you

noble terrace
vapid trout
#

jyrcella

unique dew
vapid trout
#

who?

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my team is not cheater

gilded dock
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@vapid trout Posesion was cheating u prick stfu

vapid trout
#

😦

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How could I know that I was playing with him?

gilded dock
#

??????

vapid trout
#

I couldn't possibly know that he was a cheater

gilded dock
#

How could u know ur friend is cheating?

vapid trout
#

he's not my friend

gilded dock
#

Unlucky then

vapid trout
#

he asked to join the team

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I ask you to show me where I am playing with a cheater

gilded dock
#

U are in team with a cheater, so u are playing with a cheater

vapid trout
#

I couldn't know

gilded dock
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Mate just look at this steam profile. Hes Level 1. No friends, account made 7 months ago

vapid trout
#

bro, if you didn’t know that your friend was a cheater, what would you do?

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I couldn't know bro

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he doesn't even live with me

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he came to my house and asked to join the team

gilded dock
#

Ur teammate is posesion right?

vapid trout
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No

gilded dock
#

Then wrong person

vapid trout
#

I just added him to the team and that’s it

gilded dock
#

Thats not what im saying

vapid trout
gilded dock
#

Was the guy in your group called "Posesion"

vapid trout
#

no

gilded dock
#

Wrong person then

vapid trout
#

I don't even know who he is

#

how to get unbanned?

vapid trout
smoky cape
marble mantleBOT
#

Hey, @vapid trout

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid trout
smoky cape
vapid trout
#

a very long time

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@cow

smoky cape
#

Yes, I know

vapid trout
#

Can I ask you?

smoky cape
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Sure

vapid trout
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who gave me the ban?

smoky cape
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I wouldn't know

vapid trout
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I want to see the post on behalf of the admin as a cheater

thin plover
#

we do not share who the banning admin is for obvious reasons

vapid trout
#

😦

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I'm offended that they gave me a ban

smoky cape
#

Why did you get banned?

vapid trout
#

playing with hacker

thin plover
#

well it is part of our rules to not play with hackers

vapid trout
#

I want to see how the player cheated

smoky cape
#

Keep a look out for the answer to your appeal but if it gets denied you will have to wait a week for your ban

vapid trout
thin plover
vapid trout
#

can you check the appeal?

thin plover
#

I'm probably not the banning admin

vapid trout
#

wait

thin plover
#

I'm waiting

vapid trout
thin plover
#

no thank you

vapid trout
#

He's on the server right now

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@thin plover come here chit chats

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i show you

thin plover
#

I cannot vc right now

vapid trout
#

😦

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ok(

#

@thin plover

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Can I ask?

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Am I banned from all servers?

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or just one

thin plover
#

all servers

vapid trout
#

omg

thin plover
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well all Rustoria servers

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not ALL servers

vapid trout
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😄

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i know

fallen junco
#

@thin plover Can you help me? I was mistakenly blocked due to VPN

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@ionic mortar

vapid trout
#

hello

marble mantleBOT
#

Hey, @fallen junco

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallen junco
#

That will take a long time. My teammates are all waiting for me

regal python
#

how can we beat a person that AFKs and uses script to buy fertilizers while being able to send via drone just being in one place with a horse? Since, this is not bannable, is there any way that we players that play fair can play at equal footing?

spring pond
#

Report Nappaw 🙂 guys hacking. I have a clipe how do i report?

marble mantleBOT
#

Hey, @spring pond

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

molten flicker
oblique palm
#

how many people can I have in my group in us vanilla long

molten flicker
fallen junco
feral arrow
#

!report

marble mantleBOT
#

Hey, @feral arrow

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

molten flicker
feral arrow
#

!appeal

marble mantleBOT
#

Hey, @feral arrow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

marble mantleBOT
#

Hey, @fallen junco

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallen junco
fallen junco
feral arrow
#

can u help me olan Appeal #614274

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i got false banned for no reason

molten flicker
fallen junco
molten flicker
#

Please be patient.

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Admin will take care of your issues as soon as possible.

feral arrow
#

bruh i got banned for 6 days for a false ban Appeal #614274

bold forge
#

got banned for playing with hacker it seems hahaha i was playing with lfg group and we all got banned after i went to bed

feral arrow
#

same

bold forge
#

but he wasnt hacking he was using alt account, he got 23k hours on main

feral arrow
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how unless he bought mutliply acc thats crazy

bold forge
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hes main got hacked

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so he got a new account

molten flicker
#

Since you guys appeal already I recommend you be patient during this period, if idle chatter please move to the #general thank you!

bold forge
#

yeah but kind of annoying buying vip and getting a good wipe, go to sleep and wake up banned

jagged atlas
#

Anyone here to confirm if cars are no longer spawning on US Main? A few people in global were complaining about it today

mint bronze
#

hey im still missing my points?

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any update

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also just bought another godkit and i cant use the resources?

near orchid
#

i need to report a player on us long

smoky cape
marble mantleBOT
#

Hey, @near orchid

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

shy lance
#

why am i cant wake up in rust?

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my internet connection is good, no packetloss and ping is 34

keen kettle
#

I was unbanned from the hacking ban but when I go to the server the download does not load completely?

civic spear
#

!appeal

marble mantleBOT
#

Hey, @civic spear

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pure herald
#

I can't find the appeal window.

#

admini

near halo
marble mantleBOT
#

Hey, @pure herald

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pure herald
#

Appeal #c3d902 Can you look into it for me? admini

frosty gull
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really wish the admins responded to cheater reports faster, they get to fuck shit up for a long time

pine stone
#

@frosty gull We appreciate the lack of transparency while we investigate and work on reports is frustrating, but the team is always straight to action

If you or anyone you know wants to get involved and work towards ever improving solutions with us, then please check out this post and consider applying to join the team #announcements message

frosty gull
#

well it's pretty frustrating when I got killed by a blatant cheater and immediately reported them and then I continue to see them raid bases near me for hours, even getting flyhacked while jumping into/onto them lol

pine stone
#

Of course and thank you for reporting - Sorry for the experience and honestly, I know the feeling a little too well, too

Facepunch is one of the biggest hit recently with this cheater pandemic so keep reporting, use /ticket and us legit players will win eventually!

final oracle
#

yo can some one tell me y im banned again this is redicules

marble mantleBOT
#

Hey, @final oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

final oracle
#

yes i did that i was just banned last week and had to wight a week this is my first day back on and i get on my nabors team and bamb banned again is this a bad joke or somthing

marble mantleBOT
shadow nimbus
#

i have a similar issue, my steam64 is 76561198400449062

final oracle
#

76561199248904918

blissful herald
shadow nimbus
#

i did this but its literally the same thing that happened to chicken i joined him to help him with something and got added to team and bam banned

blissful herald
blissful herald
#

so make a appeal

shadow nimbus
#

i did, i did i was just added my steam64 to be better assisted

blissful herald
shadow nimbus
#

word up.

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thanks

runic marlin
#

@drowsy sonnet Hey I'm not sure I follow, the forcewipe recently happened for that server. Are you asking when it's going to wipe again or?

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If so, it wiped yesterday and next wipe wont be until thursday

drowsy sonnet
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Yes

runic marlin
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And next forcewipe is at 7th of December

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(global wipe)

edgy palm
#

why me muted in chat game?

pine stone
#

!appeal @edgy palm

marble mantleBOT
#

Hey, @edgy palm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wraith thistle
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HI

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was kicked out of the server by VPN and I need help

#

76561198278101704

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VPN

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I need help

pine stone
#

!network @wraith thistle

marble mantleBOT
#

Hey, @wraith thistle

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

wraith thistle
#

Thank you@neat pumice

neat pumice
river shoal
#

I got banned and I have a question. When I log in to the server, it tells me two days and eight hours. Will it be unbanned before the wipe?

misty scroll
indigo flume
#

main is down

long moon
#

@misty scroll

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does this count as importance for a ping?

latent knoll
#

US Main down and fuck if I know Asari. Im to scared to try it lol

long moon
#

💀 got it i will take the hit i got 10 rockets and 3 c4

latent knoll
#

Do ittttt

long moon
#

who else do i ping

mossy prawn
#

Server is okay?

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US Main is online or not?

long moon
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@thin plover 🙏 my rockets and c4 are about to be robbed from my body

latent knoll
#

Im in the server but can’t do anything

lyric basalt
long moon
#

oh shit marzy replying

indigo flume
#

@lyric basalt

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servers down fix it pls

long moon
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Marzy can u get an admin to check main, us main is down!!!!!!!!!!!!!!!!!!!!!!!!

latent knoll
#

Not to us tho lol

lyric basalt
#

Thx will forward it guys

long moon
#

ty

mossy prawn
#

server still dead?

red ingot
#

hello for some reason i cant connect to us main

long moon
#

@red ingot hacker just hacked into the server and everything is wiped

prisma roost
marble mantleBOT
#

Hey, @red ingot

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

long moon
#

they're trying to roll it back but hacker deleted the files so they dont know if were getting map back

#

what was ur base coords and code lock @red ingot ?

blissful herald
long moon
#

@blissful herald do u think u can get main back i got 10 rockets and 3 c4 rn 🙏

indigo flume
#

12 rockets

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actually

long moon
#

and there is a naked near me

indigo flume
#

if i wake up and im dead to a db grub i saw running on the road @blissful herald its ur fault

long moon
#

dont blame home bro

blissful herald
#

Looking into US Main

arctic escarp
#

best donator is angry

prisma roost
#

fixing the server like

blissful herald
indigo flume
#

loss for me?

#

ur banned buddy

blissful herald
#

US main being rebooted, so give few minutes till it reboots

indigo flume
#

happy time over

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its still not up

blissful herald
#

Almost done loading

indigo flume
#

can u disclose whether it was a crash or a ddos attack?

blissful herald
#

just froze I think

indigo flume
#

alr

blissful herald
#

ddos doesn't bring servers down

indigo flume
#

just lags them?

blissful herald
indigo flume
#

whats the .connect

prisma roost
blissful herald
#

should be up

indigo flume
#

i cant connect

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i dont undertstand whats goin on

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it just doesnt show up for me

arctic escarp
near halo
#

some one cheat in EU 2x vanilla... i got video, where to report

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

summer cradle
#

!appeal

marble mantleBOT
#

Hey, @summer cradle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

indigo dock
#

!appeal

marble mantleBOT
#

Hey, @indigo dock

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

white sable
#

!appeal

marble mantleBOT
#

Hey, @white sable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pale lintel
#

us medium so laggyyyyy

keen kettle
#

I was unbanned from the hacking ban but when I go to the server the download does not load completely?

marble mantleBOT
#

Hey, @keen kettle

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

broken aspen
#

I recommend cleaning your maps folder and verify your gamefiles

plush crane
#

hello I need admin for explain my situation

#

i got banned for 7 days, the reason was that i played with hacker but i was solo player

marble mantleBOT
#

Hey, @plush crane

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plush crane
#

done

#

please answer for my appeal quick as is possible ☺️

#

btw sorry for my english, it's not well as it should be but i hope someone who gonna read it will understand 😄

near halo
#

wtf why i getted banned

#

for hacking im new player in rust

thorn forge
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen kettle
#

what to do

dark radish
#

try restarting your game or internet

glossy lynx
#

can staff help with a build bug?
im trying to drop a 2nd story wall ontop of my 1st floor wall thats already placed but I get 'anti-hack' & 'there is a building too close' ...... and also 'no error'...
been trying to put this wall down and secure my base for over an hour, I just want to log off but I have a hole in my base.........
(there is no other base or any kind of building/monument near me)

keen kettle
indigo flume
#

I CANT LOG ONTO MAIN

blissful herald
#

I see that its almost up too

keen kettle
#

what should I do please tell me I can't come in I really want to play

dry basin
#

BPs wipe on EU Main was on last Thursday ?

thorn forge
#

so yes you are correct

keen kettle
dark radish
#

did you restart your game and internet?

keen kettle
#

yes

keen kettle
dark radish
#

what server are you trying to connect to

#

@keen kettle

keen kettle
dapper sparrow
#

Hey

#

Como cancelar el vip, no me deja!

dark radish
frosty gull
keen kettle
dark radish
#

C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

#

it could be different if you installed rust on a different drive tho

frosty gull
keen kettle
plush crane
#

how long i have to wait for reply about my appeal?

full quartz
#

п

#

i play for rustoria train

#

i need verify

keen kettle
dark radish
#

right click rust on steam, hover over manage, browse local files

#

should see the map folder

keen kettle
#

WHAT'S HIS NAME

fallen junco
pure herald
#

I didn't kill many enemies. I didn't cheat. Why was I banned?

#

😞

#

I can't understand.

#

Can someone help me investigate?

marble mantleBOT
#

Hey, @pure herald

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

broken aspen
#

Appeal your ban here and after that its being looked into

keen kettle
#

Thanks, I'm done

dusky plover
#

can i get admin's help?

indigo obsidian
#

can admin look ticket ???

#

76561199111527910 eu 5x cheating for rust !

coral basin
#

@balmy cypress

#

Sir,I have something want to talk with you

indigo obsidian
#

@balmy cypress <@&274971100184576010>

balmy cypress
#

What’s up @indigo obsidian @coral basin

balmy cypress
indigo obsidian
#

I've submitted a ticket and this cheater is cheating pretty badly!

coral basin
#

Yes i had massage to you sir @balmy cypress

indigo obsidian
#

He's violent. I can't stand it!!!!!!!!!!!!!!!

indigo obsidian
#

76561198396325755 cheating !!!

#

admin !

coral basin
#

@lilac nova sir I have something want to talk with you

indigo obsidian
#

More than one cheater! They're all violent!

#

I've eaten 3.5kg of bullets in my head.

#

@small hornet

#

<@&274971100184576010> can admin ticket ?

#

Of the three cheaters we know of, two have been banned, but there's one more, at this location, whose name we don't know.

thin plover
#

Please stop tagging admins, someone will look at it

fallen kettle
#

76561199226074326 cheater eu medium

thin plover
marble mantleBOT
#

Hey, @fallen kettle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

white gale
#

missle silo door wont open on rustoria us medium

sonic eagle
#

hello I need help, my teammate dropped me a p2 in outpost and it bugged through the ground, we have video evidence, any chance we can maybe get p2?

plush crane
#

No one is responding for my appeal

#

i wait 2h almost

lyric basalt
thorn forge
#

Note: Standard response times are 1-3 business days but can be more or less based on the situation.

plush crane
#

oh my why it takes so long

#

so my progress in wipe is lost

white gale
#

is there anyone investigating the missle silo problem

covert quest
#

hello,my VIP status is broken

steel marten
#

can we get a reboot on US medium? everything electrical just broke

indigo obsidian
#

Two of the three cheaters we know of have been banned, but there's another one, at this location, unnamed, but the cheater's base is here.

white gale
#

Bro @subtle cape im sorry for pinging but every monument on Rustoria US Medium is bugged, the buttons dont work and i dont get the opton to flip the timer, i have a teammate and their having the same problem

subtle cape
#

Lemme see

lyric basalt
marble mantleBOT
#

Hey, @indigo obsidian

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

thorn topaz
#

Did something break with electricity on US Medium? Anything that was previously hooked up before restart can now run without any power run to it. Anything new wired up gets 0 power. Electrical branch has 77 power going in, 0 on Branch and 0 on Power Out

white gale
#

their looking into it

#

just restart the server

brittle drift
#

hi!

#

i have a problem with electricity

#

the splitter has 50 power in but 0 power out

unborn sapphire
#

Something is wrong with water too, no flow through fluid switch pumps with or without power.

raven mist
#

Its being looked into

white gale
#

how far back is it gonna roll back

wise shadow
#

EU SMALL DOWN

stuck talon
#

so

#

why i got take a brake

uneven path
#

admins

#

for what me and my team got banned????

north turret
#

Hello. I would like to point out that why am I getting a similar error again called “Disconected: Hacking”. I don't use any cheats, can you please check and correct my mistake?
<@&274971100184576010>

marble mantleBOT
#

Hey, @north turret

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow current
raven mist
signal vale
#

+1 also have "error again called “Disconected: Hacking”" steamid: 76561197966917097, Ticket #236203

marble mantleBOT
signal vale
#

done

minor temple
# signal vale done

Can you post your steam ID here so i can look into this? Or has it been resolved already?

signal vale
#

I updated my initial post

minor temple
signal vale
#

Thank you, was this a problem with my end?

clever shuttle
#

i got disconected for hacking but i am not

tawdry pulsar
marble mantleBOT
#

Hey, @clever shuttle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bleak talon
#

Made a ticket ,rust+ is down on eu long,please fix

clever shuttle
charred loom
#

I'm trying to cancel a subscription to VIP but it wont let me can someone help?

ocean thistle
marble mantleBOT
tawdry pulsar
#

You connecting on a vpn ?

final oracle
#

can i plz speak with an admin

dark radish
#

regarding?

lone valley
#

уга буга

#

молоко из твоих сиииись

final oracle
#

last night my buddy got banned and he just got added to the team i want to see if i could get him unbanned

lone valley
#

я хочу сувать меж них свою толстую письььььь

chrome barn
#

rip eu long?

stark lily
#

Eu Long RIP

ornate kettle
#

eu long rip

lucid frigate
#

!appeal @final oracle

marble mantleBOT
#

Hey, @final oracle

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

final oracle
#

76561198400449062

chrome barn
#

eu long rip \

ocean thistle
final oracle
#

76561199248904918

rocky needle
#

Is the EU long server down

rocky needle
#

we are conducting raid

near halo
chrome barn
#

100%

bleak talon
#

Eu long is gonna restart soon...

chrome barn
grizzled gale
#

whatever admin just recently banned a cheater, thanks habibi

bronze solar
#

help

#

Banned full stack hacking

#

xDDD

lean cedar
sterile oar
#

please

wise summit
#

where to apply hair removal

#

there is a confirmation video

crude swan
#

76561199487310795

empty mural
#

76561199487310795 this is cheating

bleak talon
#

!ticket

marble mantleBOT
#

Hey, @bleak talon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lean cedar
#

<@&274971100184576010> any news?

#

about EU LONG

#

stack on "WARMING PREFABS"

raven mist
subtle cape
#

!appealru @lofty trail

marble mantleBOT
#

Привет, @lofty trail

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://rustoria.co/support/appeal

Если ваш Discord привязан к учетной записи на https://rustoria.co/link вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

subtle cape
#

!appeal @lofty trail

marble mantleBOT
#

Hey, @lofty trail

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

why i getted banned

#

i waiting support appeal 4 hours

#

i playing wipe

hexed nimbus
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

shadow nimbus
#

Yo my appeal was denied and there was zero reason given @balmy cypress

#

Need an admin.

bleak inlet
#

How do I appeal a ban that happened over 29 months ago lol I am not hacking

marble mantleBOT
#

Hey, @bleak inlet

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

bleak inlet
#

I apparently did a appeal 29 months ago

#

got denied for a reason I dont know

near halo
#

godly is asss no way he hacked

bleak inlet
#

frfr

#

I dont even have a gameban lol

near halo
#

🤨

bleak inlet
#

4,100 hours and i got banned 29 months ago, mad

hollow current
bleak inlet
#

Bruh so even if I got banned over 2 years ago I cant appeal it now?

#

that's wild

near halo
#

thats pretty wild ngl

marble mantleBOT
bleak inlet
#

76561199068588471

#

boom

final oracle
#

This sever is a joke ban the ppl paying for vip and don’t hack wtf

bleak inlet
#

Hey man I cant say for u but I got banned for "hacking" 29 months ago and I cant appeal it XD

hollow current
final oracle
#

I got banned last week for teaming with my nabor and so I would stop getting killed this week teamed with my nabor and got banned again can’t win for losing I know this bs is unfair I’ll spend my vip money els where bc it don’t mean shit

ocean thistle
#

It looks like a legitimate ban. It’s unlikely anything will change. I will forward it to the banning admin for you, but don’t get your hopes up. If you don’t hear anything back then the ban remains

#

@bleak inlet

ocean thistle
#

Pog

bleak inlet
#

huh

raven mist
#

😂

bleak inlet
#

wait what

#

im banned or what

placid pollen
raven mist
#

You can join again @bleak inlet

near halo
#

we can play or what

bleak inlet
#

so that means my ban is revoked?

#

well cheers I guess <£

raven mist
bleak inlet
#

wordd

#

love u

raven mist
bleak inlet
#

aiyo

raven mist
ocean thistle
final oracle
#

😂

#

Should of let him load in first

bleak inlet
#

fr

bleak inlet
raven mist
#

NOS? No

#

But if u want me to ask em

#

Sure

bleak inlet
#

nah

near halo
#

nah dont do that

shadow nimbus
#

Who’s admin?

near halo
#

youll loose me too then

bleak inlet
#

Yea nos dont really like me

shadow nimbus
#

Lol jazzzy this server doesn’t give a fuck about there player base

#

Their*

bleak inlet
#

Well I mean I just got unbanned so I love em

raven mist
shadow nimbus
#

Stating facts gets attention

bleak inlet
#

Yea leave my boy shenzyyy alone

raven mist
shadow nimbus
#

I got my ban appeal denied with zero explanation, while I provided an essay.

marble mantleBOT
shadow nimbus
final oracle
#

The more you tell them the more they could care less and ban u even longer

raven mist
#

Looks like you were banned for playing with a cheater and will be unbanned in 7 days

final oracle
#

It’s 14 now

#

If you ran by a bass with aks and they said, get me farm get on my team, you telling me you wouldn’t do that When you’re naked

#

This is my last week before I go back to work to. That’s why I’m so pissed about it.

near halo
raven mist
bleak inlet
final oracle
#

Y’all already said 99% don’t get appealed so I’m just bitching so I can reread it latter

hollow current
#

Especially when it comes to short time bans where the appeal got denied.

final oracle
#

Isn’t that what I said?

shadow nimbus
#

@raven mist

raven mist
final oracle
#

Ya I go back to 60hrs a week so no more rust for me

raven mist
shadow nimbus
#

I posted my steam64

raven mist
#

And i replied to it

final oracle
#

Can’t u like look at who has access to doors and tcs to help determine the ban or is that to much work

raven mist
#

Are u with sneaky?

final oracle
#

Yes I got team and added him and 5 min later got banned

#

I will never get on team with a guy till I see there screen shear now

shadow nimbus
# raven mist And i replied to it

Oh 😂 yea I guess you did but it’s no new information gained, the same exact thing I read on the appeal page.

Was asking for a reason that the appeal was denied

grizzled gale
#

he gave you the reason?

shadow nimbus
raven mist
#

👀

final oracle
#

But if y’all did your job u would know we went playing with them just not dieing to them on a dead server

shadow nimbus
#

Obvious he didn’t read the appeal. I was on team for 5 minutes

final oracle
#

To get bps for next wipe

raven mist
#

Playing with them exactly what the ban reason said

final oracle
#

Playing with a hacker is benefiting from the loot to not die by him is not playing with him

raven mist
#

Not gonna discuss this further. You'll have to wait out the ban

shadow nimbus
#

I’m so confused

final oracle
#

I already lost enuff loot to his team

shadow nimbus
#

I didn’t have any idea there was a hacking boy on team, spawned, joined the team and bam was banned

weary stump
#

guys a friend that never played before this server is banned from all the rustoria servers and he opened a ticket on the website and they rejected the petition why this happens and what we can do?

grizzled gale
#

crossbanned?

final oracle
#

They don’t care they don’t play the game they don’t know how it be

shadow nimbus
#

Any other admins on?

mint gate
#

Is there away to appeal for a ban appeal whcih was appealed 8 months ago?

thin plover
marble mantleBOT
mint gate
#

76561199350427078

#

Its been over a year shenzyy since my original ban

#

which has been well over 360 days

#

on the other steam account

raven mist
#

which means its perm indeed

mint gate
#

that was on aanother account

raven mist
#

doesnt matter

#

counts as cheating, which is perm

mint gate
#

oh okay

final oracle
#

😂 get them cheaters

mint gate
#

rip, that sucks tbf but yeah thank you

thin plover
#

There are consequences to cheating

shadow nimbus
# thin plover What other answers do you need than the one you received from Shenzy?

A reasonable one, I wasn’t playing with a cheater the only persons who were near my character at the time of ban also got banned for association so I’m confused on why I got a “you were playing with a cheater and that’s the reason for the ban appeal as well”

Come on that’s ridiculous, I pay to play this server every week at least give me the name of the person who got me banned in the appeal reply. I’m fine with waiting 7 days to play again, however I’d like to know who it was to avoid them in the future.

You have to understand that right?

weary stump
#

?

#

A friend that never played before this server is banned from all the rustoria servers and he opened a ticket on the website and they rejected the petition why this happens and what we can do?

shadow nimbus
#

New account?

shadow nimbus
weary stump
shadow nimbus
#

🤔 was a reason given? If so what was the reason?

weary stump
#

no reason

hexed nimbus
#

It always says a reason if the try to join

shadow nimbus
#

What about when they join the server what’s the message they get

weary stump
ocean thistle
weary stump
#

he has no VAC and never used cheats

weary stump
#

it says disconnected hacking

#

but this happened when he just bought the game and it was one of the first server that he joined

#

and he didnt enter the server he was just banned for no reason aparently because he doesnt have cheats

shadow nimbus
weary stump
#

nope

rocky needle
#

Hello, I reported a cheater but couldn't find his ID.

shadow nimbus
#

That’s interesting, how well you know this friend? He has 400+ hours in rust, not the first time that account was used to play rust.

weary stump
#

and i dont understand what do you mean that this account wasnt the first time used to play rust

#

he is the only one who played on this account

shadow nimbus
ocean thistle
#

@weary stump Can you friend come to Discord? I want to talk to him.

shadow nimbus
#

400 is a lot to just have bought it and joined a server for the first time

weary stump
ocean thistle
#

Talk here

weary stump
ocean thistle
#

That's fine

vernal heart
#

HELLO

#

im nio

#

so you can help me?

shadow nimbus
#

Hello nio!

vernal heart
#

hello

shadow nimbus
#

@ocean thistle he’s here now

ocean thistle
vernal heart
#

ok

weary stump
#

i love playing rustoria thats why i asked for help for my friend i wanna play with him ty for the help @shadow nimbus and the admin

shadow nimbus
weary stump
blissful herald
#

you can type ingame chat /ticket or /report and just his name OR steam ID

rocky needle
#

His 17 id: 76561199174232094

blissful herald
#

do not call out possible cheater in-game OR on discord please

rocky needle
#

Okay, I'm sorryLukeFlushedOMG

#

/report 76561199174232094

marble mantleBOT
#

Hey, @rocky needle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

blissful herald
#

😄

rocky needle
blissful herald
#

usually its faster and more easier fdor players

#

especially if you are on server ALREADY

rocky needle
#

Okay, thank you!

mellow ruin
#

appeal to my teammates 24 hour mute ban

#

he was saying thanks to the player and the players name is N*egro destroyer

#

unban goofy goober!!

#

and maybe ban mr destroyer while we are at it

lyric basalt
marble mantleBOT
#

Hey, @mellow ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow ruin
#

!appeal

marble mantleBOT
#

Hey, @mellow ruin

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

mellow ruin
#

can we just unmute him here?

#

have to fill out the whoolll ticket?

tall gulch
#

marzy can I ask you a question

#

or is there anyone that we can ask a question to rq

chrome barn
#

hello any admins who can ban????

#

whatch rustdownbad ticket please

cerulean venture
#

any admins on the 5x trio server no bps /sethome is bugged

raven mist
cerulean venture
#

@raven mist It says

#

I'm setting home on a foundation and I am within tc zone

#

I can't sethome on any foundation

#

Already tried restarting my game, etc.

raven mist
#

What happends when u do /home add “name”

cerulean venture
#

same thing

raven mist
#

Hmm, where are u building? In a cave, icelake?

cerulean venture
#

ice

raven mist
#

Its on all foundations in your base?

cerulean venture
#

Yes

raven mist
#

Even first floors?

cerulean venture
#

yes

thin plover
#

Try on another foundation, jump around and try again

cerulean venture
#

i have already on all my foundations that are open

thin plover
#

Sometime it does it for me on other servers

raven mist
#

Its been a little issue on icelakes before if i remember correctly

thin plover
#

Or on rocks

raven mist
#

Will forward to a dev, what server is this on?

cerulean venture
#

5x solo duo trio No BPS

thin plover
#

Is your base on a rock?

cerulean venture
#

negative

thin plover
#

Mhmm not sure then, like shenzy said then

cerulean venture
#

yeah i appreciate the help cant really do anything about it

raven mist
#

Sorry for that, alerted the devs but not sure how long it will take to fix

#

I suggest keep trying!

uncut crystal
#

can i get some help ? i keep dying in outpost when i log out and my body wont be there

#

i logged real quick because i had to take my mom to the hospital and i came back to me being dead to someone i died to hours before i logged out

raven mist
#

Thats a rust bug, whenever you wake up you get killed by outpost

young vault
#

I got a message when trying to join US medium last night saying come to discord - Skyline gt.
But I can’t find an option to open a ticket?

raven mist
#

The dead screen is a bug atleast

young vault
#

Thanks mate legend

uncut crystal
#

but my body isnt at outpost

#

can i get my stuff back ?

raven mist
#

Thats not something we can do im afraid!

uncut crystal
#

all good

south kelp
#

good old teamers on 5x server

#

fun

earnest root
#

KDR 0.80 and we are Cheating? 😄 Come on guys no way

quiet dove
#

wtf got banned for hacking with 0.80 kd ?!!!?! XD

thorn forge
marble mantleBOT
#

Hey, @quiet dove

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quiet dove
#

<@&274971100184576010> getting banned while getting raided as vip with a team of 0.80 good stuff ;D

dark radish
#

please appeal your ban if you think it was a mistake

little jackal
#

yeah we get raides have 0.8 kd and should write appeal

quiet dove
#

did it allready, idk why i buy vip for getting banned with a group of new players with 0.80 kd as a team haha

minor temple
#

I'm sorry to tell you but VIP status does not absolve anyone from having to follow the rules. I can see most of you have made appeals. All that's left to do it wait for the outcome from you banning admin.

little jackal
#

yeah so sorry to ruin wipe. But thanks for nothing

quiet dove
#

Feels kinda weird an Skippted, getting raided and banned in same Second idk

violet fractal
#

sure we all did because its a wrong one 🙂

naive kindle
#

I understand your frustrations about being banned, but we don't ban without good reason

finite stirrup
#

What is the amount of days you have to wait if ur gamebanned on rust to play RTG ?
is it 90d or 180d?

earnest root
#

Do you show Proof? Good Reason cant be 0.80 kdr with 6 guys :S

quiet dove
naive kindle
#

Your cheater friend wasn't 0.8 KD...

earnest root
#

We talk about Team KD

naive kindle
quiet dove
earnest root
#

Got you 2 Cheaters today and now im getting banned for playing with cheats 😦 sadge

naive kindle
violet fractal
#

so then can u do my ticket want video ?

naive kindle
little jackal
#

guys look on the other wipes. Thats bullshit xD

runic marlin
#

KD doesn't matter though, could still be a shitty cheater

shadow nimbus
#

@naive kindle can you get banned from authorizing on a no lock tc?

Ex. You raid into a base and the tc isn’t locked you auth, and it belonged to a banned/offline cheater, this unknown to the raider.

naive kindle
little jackal
#

no thats the second wipe

#

force wipe and now monday wipe

earnest root
#

Yea obviously we started fresh new here with noobs 🤣🍀

naive kindle
gilded dock
#

Hi guys just a heads up, got a cheater banned yday. Theres a 6-8 man chinese team build right next to us full cheating us. Please take a look into this ASAP. Made a ticket on website

civic pendant
#

theres a guy auto clicking a vending machine on rustoria us med his player name is sukuna just been afk auto clicking for like 2 hours streight

near halo
civic pendant
#

kk

#

his name doesnt come up on the report players

#

is there any admins on

gilded dock
#

Please can someone take a loot at my report on the website. They are locking us in our base, guy is 100% cheating.

#

Been locked in the base for 2 hours due to these cheaters

finite stirrup
#

What is the amount of days you have to wait if ur gamebanned on rust to play RTG ?
is it 90d or 180d?

marble mantleBOT
#

Hey, @gilded dock

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

gilded dock
# molten flicker !report make ticket

Ive made a ticket but its nearly been 2 hours with no response and they are still roaming the server cheating. One of them has a russian account newly bought and they are not trying to hide the cheats

#

Not to be that guy but it needs to be looked into ASAP when someone has the chance

near halo
#

how long does it to get a response

shadow nimbus
#

ive been waiting for a good while

mighty patrol
#

CAN I REPORT PLAYER FROM HERE?

sturdy oracle
#

@ocean thistle vpn ban 76561199381482316

shadow nimbus
quartz nymph
#

Admin

mighty patrol
#

/ticket add mustard ESP

marble mantleBOT
#

Hey, @mighty patrol

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

quartz nymph
#

How the fuckkkk do you report people

near halo
marble mantleBOT
#

Hey, @quartz nymph

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

ember latch
#

aye guys is it possible to repair a car that has been fully destroyed?

molten flicker
#

I'm sure admin will take care of it soon

molten flicker
#

No in discord channel 😃

barren plank
#

cheaters on main

marble mantleBOT
#

Hey, @barren plank

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fringe halo
#

Hello, I am being disconnected from the servers due to hacking, tell me what to do?

#

!appeal

marble mantleBOT
#

Hey, @fringe halo

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

ocean void
lyric basalt
#

!cancel @fossil oar

marble mantleBOT
gilded dock
#

Thanks guys, opened a ticket 6 hours ago about a cheater chinese groups using russian accounts. No reply at all. Got a cheater ontop of raid base. Fun experience for all when admins take hours opon hours to reply 🙂

#

2 days of progress gone because Rustoria cant ban a blatant cheater even though its reported to them

unborn root
#

hey i need help

#

is anyone up?

lucid frigate
lucid frigate
unborn root
#

i think a mod is messing with me i was chat banned then for 12 hrs then unbanned the re banned for 5 hrs

#

i typed nothing wrong or anything so im super confused

#

my in game name is

#

gene

#

im playing on us long

unborn root
#

correct?

ancient dune
#

yes

#

the 6 hours will remain

unborn root
#

what dose that mean what did i type to get muted?

#

my mute was incorect

ancient dune
#

your mute was not incorrect

unborn root
#

i typed glbtq and got banned

#

i see no racism no homobia or span

ancient dune
unborn root
#

spam+

#

then what was i muted for can u tell me?

ancient dune
south kelp
#

if u dont know thats a skill issue

sleek drum
#

real world trading

unborn root
#

that person offered

#

ban them not me

ancient dune
#

1 moment

unborn root
#

they typed who can sell me ak kit for 10$

#

i just said me i dont even have a ak

#

can i not troll?

south kelp
#

this count as buying vip? lol cuz thats irl money

unborn root
#

istg

#

backwords its just ok or them to do it

ancient dune
#

Both of your mutes will remain

unborn root
#

i cant troll

unborn root
#

if ur the chat mod ur a L chat mod

ancient dune
#

thats why theyre there ThumbsUporia

unborn root
#

ii was trolling

alpine snow
#

Goodmorning i just want you to know that :’I was playing rustoria.co US-medium yesterday and me and my teammate were super laggy, we got kicked while in outpost and died to the ai because of the lag. We had super much stuff :’2 prim kits, 2 dbs, 2 crossbow’s, 400 scrap and a SAR we just bought. I don’t want it all back just 200 scrap and the SAR. I hope you can do that, and have a nice rest of your day.

ancient dune
#

troll without breaking the rules i guess

#

but no breaking rules isnt allowed

unborn root
#

i did not do it so i did not break a rule

sleek drum
ancient dune
unborn root
#

i never advertised anything

#

i never sold anything

#

some1 posted who can sell me ak for cashapp and i posted me

#

that dont even relate to the post

south kelp
#

bro just take ur mute

#

and move on

unborn root
#

i am i

ancient dune
#

And then offered specific values for him to cashapp

#

your mute is going to remain.

alpine snow
#

Oh okay thank you @sleek drum for informing me that, I’m just go on with my day.

unborn root
#

but bro these peole are backwards weridos like comon

south kelp
#

they have that rule so there server dont get taken down

unborn root
#

i dont care about the mute thanks 4 the help

ancient dune
sleek drum
native steeple
#

how do i report a player directly to an admin

ancient dune
marble mantleBOT
#

Hey, @native steeple

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lyric basalt
#

!appeal @loud jackal

marble mantleBOT
#

Hey, @loud jackal

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

loud jackal
#

I've appealed but to no avail

#

He's just vpnban

#

Can you please help me untie it up, I'm in a hurry to play the game

#

May I

#

@lyric basalt

lyric basalt
loud jackal
#

谢谢

sand vector
#

!report

marble mantleBOT
#

Hey, @sand vector

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sand vector
#

someone please check my ticket im like90% sure this kid is cheating

naive oxide
#

NICE SERVER SEA LONG

#

BEST!

ancient dune
#

restarrting

naive oxide
#

there was not a single context menu that there would be a restart, it was just thrown out with a timeout

ancient dune
#

it crashed and is booting now

twin hinge
#

<@&274971100184576010> constant is doxing need data on us long please handle the situation he's leaking sensitive information. I've already reported as well.

#

*need dat

naive oxide
#

here was the last wipe great, but right now the server, even with a small online, just lags like you don't understand what.I am silent about 5-6 progect losts

sleek drum
#

!ticket @twin hinge

marble mantleBOT
#

Hey, @twin hinge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

naive oxide
#

sometimes it is even impossible to shoot at all, and ping is 35. but as if 235

#

24 minutes server dead.

#

I also wonder why ea long 350 slots, we have sia long 275 slots and with a queue, mmm

heady pasture
#

lmao wicked yal r a bunch of pussies

#

ur boy got doxxed lmao public information is public for a reason be smarter

sleek drum
#

!appeal @heady pasture

marble mantleBOT
#

Hey, @heady pasture

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

naive oxide
mighty drift
#

123

naive oxide
ancient dune
ancient dune
#

dunno what that means

naive oxide
#

therefore, because of the queue that did not move, people went to other servers, I realized yes, that's the difference

pulsar elbow
#

guys

#

i need a help

#

while i try connecting to server, that kicked me and write Disconect:Hacking

marble mantleBOT
#

Hey, @pulsar elbow

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight oasis
#

I am trying to make a ticket, but I don't see the option for it - do I have to have a different role to see it?

#

Thanks.

marble mantleBOT
#

Hey, @tight oasis

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tight oasis
#

ahh ok, thx

wild spire
#

!ticket

marble mantleBOT
#

Hey, @wild spire

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wild spire
#

!appeal

marble mantleBOT
#

Hey, @wild spire

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tight oasis
#

I just applied for mod, I was going to ask questions before hand, but I can do that in the interview process, thanks for your help anyway Marzy

marble mantleBOT
#

Hey, @dense storm

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

past olive
#

!appeal

marble mantleBOT
#

Hey, @past olive

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

last steppe
#

Hello! When you log in to any Rustoria server, the download stops at the 0.0% download of the world. What should I do?

indigo peak
#

what s wrong with EU Medium?

gray hatch
#

Seems like VIP not working, i still have queue

lyric basalt
fallen vector
#

<@&274971100184576010>

#

who should answer me? who should I wait for?

sleek drum
#

@fallen vector

fallen vector
#

opened the ticket

gray hatch
#

Seems like VIP not working, i still have queue

pine stone
#

!vipissues @gray hatch

marble mantleBOT
#

Hey, @gray hatch

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

stark lily
#

Eu Long so laggy

runic marlin
stark lily
#

Thx

long totem
#

is eu server long down ?

runic marlin
#

@fair dust What do you need help with?

cerulean shale
hexed nimbus
junior sable
#

hay mod my friend has kick from server for hacking and he dosent any hack or script on seystem

marble mantleBOT
#

Hey, @junior sable

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

red ingot
#

Is us main down for maintenance?

ocean thistle
red ingot
#

Okay cause my screen froze and was just disconnected just making sure thanks

mellow ruin
#

!ticket

marble mantleBOT
#

Hey, @mellow ruin

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/support/report. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

junior sable
lyric basalt
# junior sable how to see result?

If your friend have Discord verified than he will got DM by our bot but the response will be on the same website as he appealed aswell

cloud tapir
#

!appeal

marble mantleBOT
#

Hey, @cloud tapir

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

stark lily
#

Can s1 check tickets?

cerulean shale
chrome sundial
#

@marble mantle it will not let me load into your server it says world file mismatch

hexed nimbus
misty scroll
hexed nimbus
#

👆 or that

stark lily
marble mantleBOT
#

Hey, @chrome sundial

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

cerulean shale
#

ok. thanks

misty scroll
stark lily
#

Some one checking a tickets?

misty scroll
#

Yes

stark lily
#

Ok

#

Thanks

runic marlin
#

!appeal @tired coyote

marble mantleBOT
#

Hey, @tired coyote

To appeal your ban or mute, please follow this link to submit an appeal: https://rustoria.co/support/appeal

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

chrome sundial
#

@marble mantle where do i go for (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps)

#

!mapfile

marble mantleBOT
#

Hey, @chrome sundial

If you're receiving the disconnection message "World File Mismatch error":
Head over to this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps) and find the procedural map which it should give you in the disconnection message and delete it and try connect then.

If you are having "Windows IO Exception: Win32 IO returned 112":
Then please make sure you have enough drive space.

chrome sundial
#

do i delete all of them @runic marlin

runic marlin
#

Yes

#

Or the one that is bugging out for you

#

but deleting them all wont hurt

chrome sundial
#

how do i find wich one is bugging

runic marlin
#

You can honestly just delete them all

#

I just did so

chrome sundial
#

ok

#

where do i go to get to that

#

@runic marlin

runic marlin
#

What?

#

Oh

#

do like I did in my video

#

C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

#

Copy-paste this at the top

chrome sundial
#

what app is that is it steam or files

runic marlin
#

Files

chrome sundial
#

and if so it what file do i open

runic marlin
#

Open that

#

copy-paste this at the top search bar

#

C:\Program Files (x86)\Steam\steamapps\common\Rust\maps

#

this search bar

#

not the one top right

chrome sundial
#

copy this folder (C:\Program Files (x86)\Steam\steamapps\common\Rust\maps)

runic marlin
#

Yes but without the ( )

#

And then copy-paste it top search bar

#

just follow my video man much simpler 😄