#support

1 messages · Page 221 of 1

lyric basalt
#

Check DM’s

slow birch
#

No

lyric basalt
#

Thx

tribal bobcat
#

well basically I linked the wrong discord account on the rustoria events website which seems to be uncoupled from the normal rustoria website because there the right discord is linked

#

when I then try to link the proper discord account to my steamaccount on the events website it tells me that the steamaccount is already linked to my wrong discord account and to get in contact with an administrator

#

to unlink it @slow birch

slow birch
#

Can you send me a link to the site you are talking about please

tribal bobcat
slow birch
#

That could be a bug as it tells me the same thing and I know I am correctly linked

tribal bobcat
#

I know I am not because I was logged in to a different discord account in my browser

slow birch
#

I will get that fired onto our Dev team

tribal bobcat
#

thanks, mind passing my steamid too so it can be unlinked from the wrong discord account so I can follow up and apply?

#

Since I know for certain that I was logged in to another discord acc on my browser and linked that to my steam account which I want to link with this discord acc instead to apply

valid flint
#

Me banned "hacking,", I play geforce now, 76561198205979004

slow birch
toxic shard
lone hull
#

need help with twitch drops

tribal bobcat
#

I could submit one if I log into my other discord account I suppose but I dont use that one, was just for some development stuff

slow birch
#

I would think you will still get the same message

tribal bobcat
#

no when I did it there it worked properly

#

let me check real quick

#

yeah when I log in with the discord account I dont use its linked properly and I can submit

#

so it is indeed just linked to the wrong account

slow birch
#

Do you have the discord ID for the wrong one?

tribal bobcat
#

dm me please

slow birch
valid flint
#

should be fixed, try in a few minutes

Ban evasion

#

Me banned "ban evesion,", I play geforce now, 76561198205979004 , 10k

lyric basalt
thorny dune
valid flint
#

@thorny dune 👍

harsh ridge
#

what happen to 3x eu

#

cant join

deep oriole
#

servers is down?

junior wing
#

Which one

slim flicker
#

3x eu

deep oriole
#

eu medium, cant join

willow fjord
thorn zinc
#

Is eu mondays up? was loading up but then it kicked not cant join

harsh ridge
willow fjord
#

maybe bug patch or something else

earnest grail
#

3X EU DOWN OR WHAT

harsh ridge
#

whene its gonna online

harsh ridge
humble pollen
#

1\

lime oar
#

wha thappends with servers ?

near halo
#

idk

willow echo
near halo
#

i cant connect

vapid lintel
#

me tho

#

i cant conect tho

wicked gust
#

далабебы включите серв

scarlet jackal
#

кто на х3 был?

#

ХЫВАПХВАПХВАПХ

inland matrix
#

Main is down

humble pollen
#

чё с серверами*?

noble terrace
near halo
#

please admin

harsh ridge
#

hopple turn 3x now

timber latch
#

shittys ass servers

lyric basalt
lyric garnet
#

why isnt 2x vanilla wiping?

humble pollen
#

Why can't I log in to the monday server @noble terrace

harsh ridge
#

i just discconet with bradly loooott

noble terrace
lucid goblet
#

medium bong

near halo
#

?

#

jen aby mě to dost pomáhá kolik ti je dědoučku

timber latch
#

fam is not aware

ashen pine
#

was disconnected in outpost with a shit load of stuff on me. scientists gonna kill me....?

marble mantleBOT
#

:ok_hand: channel locked by hoppel#0001

fossil igloo
marble mantleBOT
#

:ok_hand: channel unlocked by hoppel#0001

young geode
#

Can the administrator tell me, for what reason this number is banned?

#

Steam ID 7656119827157402

junior wing
#

Lesss go out of lockdown

sweet gust
#

Why are 50 deep clans allowed on the server? I’m playing EU Mondays atm and the game is unplayable and unenjoyable with “SNP” controlling the whole snow and spamming chat…

young geode
#

Yes, they keep swiping the screen, causing the game to freeze

hexed nimbus
toxic shard
#

50 ???

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drinking too much you see triple ?

young geode
#

Can the administrator check the reason for the ban?

vapid zephyr
#

reason is in the disconnect message

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will say Disconnected: Banned: (reason)

young geode
#

It seems to be a Vpn ban

vapid zephyr
marble mantleBOT
#

Hey, @young geode

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

hollow flint
#

tech support

vapid zephyr
#

Disconnected: Banned: (reason)

hollow flint
#

take a break, i dont need one

vapid zephyr
#

these bans happen for a reason

gilded sluice
#

can an admin /remove this for us it wont let us

vapid zephyr
gilded sluice
#

but it wont let me remove them :/

#

its on the 3x and /remove wont work

vapid zephyr
#

unfortunatly there is nothing an admin can do

hollow flint
#

@vapid zephyr so why am i banned cuz taking a break isnt a reason

vapid zephyr
#

youll have to figure out how or find another fix

real meadow
vapid zephyr
hollow flint
#

@vapid zephyr poti sa te sinucizi din partea mea grasane 🙂

vapid zephyr
#

lmfao

real meadow
#

"take a brake " isn't a reason

vapid zephyr
#

really helping your case

vapid zephyr
real meadow
#

i don't know

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help me figure it out

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are you going to help me find out or are you here for no reason?

hollow flint
#

@vapid zephyr can u help us please 👨🏿‍🦲

vapid zephyr
#

nothing to help you, you have to know what you did to get banned for this

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it does not happen for no reason

hollow flint
#

lil caucious man

real meadow
#

last thing i did on the server i killed someone from doorcamping him

next oar
#

@vapid zephyr can damin help for VPN banned ?

vapid zephyr
#

if you leave your steam ID maybe someone can check

hollow flint
junior wing
#

No we cant

vapid zephyr
#

normally its a 1d ban

real meadow
hollow flint
#

bad boy in online caucious man

next oar
#

much apperciate

vapid zephyr
#

normally 1 d

next oar
#

thx

real meadow
vapid zephyr
#

no need

real meadow
#

@vapid zephyrtake a brake you are here for no reason

near halo
#

Sorry

vapid zephyr
#

for 1 the role you are pinging has nothing to do with bans and 2 its only making it worse for you

near halo
#

when wipe of rustoria us small?

cursive kayakBOT
#

@near halo

:flag_us: US Small

IP: connect small.rustoria.us:28010
Next Wipe: <t:1685041200:F> (<t:1685041200:R>)
Wipe Schedule: Thur @ 3PM EST
Blueprint Wipe: Force Wipe
Map Size: 3100
Team UI: 8

near halo
#

Thanks

hollow flint
vapid zephyr
#

since I can no longer help you, please move to #general

real meadow
vapid zephyr
real meadow
#

i dont want to wait 3 days

raven mist
#

Stop tagging every role

vapid zephyr
raven mist
spare widget
#

@real meadow unban me please thank you

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atleast tell me why im banned @real meadow

real meadow
#

?

spare widget
#

@real meadow help me

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im banned for no reason please look into it

hollow flint
#

@spare widget i can help

spare widget
#

@real meadow thank you

hollow flint
#

👨🏿‍🦲 boy

real meadow
#

i am banned for no reason please look into my steam accounthttps://steamcommunity.com/profiles/76561199280368678/?

opaque scroll
#

Pls Help Me
All Command Server?

junior wing
spare widget
hollow flint
opaque scroll
vapid zephyr
opaque scroll
vapid zephyr
#

metal is /bgrade 3

junior wing
#

/bgrade 3

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Yuh

tardy dagger
#

Здравствуйте, меня просто так забанили. Захожу на сераер и пишут

marble mantleBOT
#

Привет, @tardy dagger

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

fossil abyss
#

got vpn banned

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and 76561198337163931

real meadow
marble mantleBOT
#

Hey, @real meadow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

real meadow
real meadow
#

Disconnect :Unban in 22H 46M Take a break (1d)

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this is not a reason

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and i dont know the reason

vapid zephyr
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it is very much so a reason

junior rivet
#

HOKAE

vapid zephyr
#

hello?

toxic shard
junior rivet
#

is there a ban or something for insiding

vapid zephyr
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nope

toxic shard
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the reason is exactly the same as the previous one

real meadow
#

and what did i do for ban ?

toxic shard
#

you just want an open debate which won't happend, you know exactly why you are banned, if you wish to appeal the url is https://bans.rustoria.co but I wouldn't have much hope

real meadow
#

if you mean stream snipe , i didnt stream sniped , i heard him in the base , and i knew he got raided and didnt had doors so i got in the base and killed him

toxic shard
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Like I said be free to appeal on the website, it won't be appealed/discussed here

real meadow
#

bad girl

keen lantern
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How do I solve my vpnban

vapid zephyr
#

@west mica

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someone in support call banned come to discord your name

plucky siren
#

76561198078389838

west mica
frosty void
#

can someone finsih my appeal i was banned for ban evading

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its been 3 days lmao

vapid zephyr
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just a reminder that 1 this is an estimate, and 2 its 1-3 business days which do not count weekends

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the time can be longer depending on the complexity of the ban

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I assure you someone will get to it as soon as possible :))

keen lantern
#

Can anyone tell you how to solve the vpnban

vapid zephyr
marble mantleBOT
#

Hey, @keen lantern

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

prime mauve
#

1yo can anyone look into us med rn for a guy called wind he has 28 hours and landing headshots with bolt from more than 200m away pretty sure he is cheating

thorn dirge
#

!ticket

marble mantleBOT
#

Hey, @thorn dirge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

scarlet trout
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how to i know

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if i am unbanned?

vapid zephyr
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same place you appealed at

scarlet trout
#

it just shows this

vapid zephyr
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hmm, normally it says "appeal under review"

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what happens if you try to make a new one

slow birch
#

This would suggest your appeal has been reviewed

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What is your steam ID

scarlet trout
#

76561199345319970

slow birch
scarlet trout
#

W!

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I got false banned for hacking, crazy that my skill is that good eh...

vapid zephyr
#

take it as a compliment ig

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good luck eh

slow birch
slow birch
#

I do try my hardest

vapid zephyr
crude locust
#

I've got a question regarding the ban rules?

minor temple
crude locust
#

So someone I started playing with about a month ago on another server got banned for hacking and I wanted to know of he could actually appeal it or would it be kinda pointless?

minor temple
crude locust
#

Yea like of he tried a appeal if there is any chance it would actually do anything

sinful gorge
#

can i report and make a ticket to report a cheater somewhere?

marble mantleBOT
#

Hey, @sinful gorge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

restive cradle
#

hello i would like to ask. i got banned on rustoria for hacking i have no vacban nothing i have never used any software. so why i got banned because i am quite worried about it on rustoria i have uploaded really awful lot of hours and it was my favourite server. i think it is some bug or something i think it is wrong ban. i would be glad if it was investigated. thank you petr

toxic shard
crude locust
#

I'm not banned I was just asking if there was any chance he would be if he appealed but I'll tale that as a no

toxic shard
#

yeah I missread, but the response is the same : is the ban legit => appeal pointless, if there is an error => appeal worth

restive cradle
toxic shard
restive cradle
#

haha its not true

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if I was probably using cheats so I have vac ban no

toxic shard
#

we will have to agree to disagree, we do not accept appeals over discord

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and as your appeal already got denied, it's over

sly gorge
toxic shard
#

about ?

sly gorge
toxic shard
sly gorge
#

i made one

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just want to ask in dm

restive cradle
toxic shard
toxic shard
restive cradle
#

it is quite unaccountable to ban people incorrectly and there is some chance of getting unbanned

sly gorge
toxic shard
restive cradle
#

gg

sly gorge
analog quiver
#

yo can anyone tell me if we can vote for the mondays us map ?

toxic shard
restive cradle
#

I'll buy a new pc new wifi new acc and I'll play again

toxic shard
#

be my guest, lot of money spent just to play on a specific server

restive cradle
#

who pays the money

minor grail
#

Is there any way to get the save file from a wipe?

toxic shard
minor grail
#

unlucky

plush fern
#

can you ban these cheaters on EU mondays

#

just full ESP and Aimbot

lyric basalt
marble mantleBOT
#

Hey, @plush fern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

tame kindle
#

any admins I can talk to in dms about a ban i have lots of proof

marble mantleBOT
#

Hey, @tame kindle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

toxic shard
#

on the website you can include everything

tame kindle
slow birch
marble mantleBOT
#

Hey, @tame kindle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tame kindle
#

id make appeal but i cant cos i didnt have proof at time and it got denied

plush fern
#

!ticket

marble mantleBOT
#

Hey, @plush fern

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

slow birch
tame kindle
slow birch
winged brook
#

hello

slow birch
#

Hello

winged brook
#

i am a good player

slow birch
#

I am not

tame kindle
#

he is NOT a good player!!

vapid zephyr
winged brook
#

i am good player lol

#

best solo ez server

#

taking over smg solo 🙂

slow birch
#

Ok thank you that is now

#

nice*

winged brook
#

yeah bro

high thicket
#

how can i make ticket for report someone

silk flax
#

@winged brook is a cheating german

slow birch
marble mantleBOT
#

Hey, @high thicket

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

next oar
#

lots of players were banned for VPN issue, can admin help fix it ? plz

winged brook
#

EZZZ

#

SMG THINK SOLO CHEATING

slow birch
marble mantleBOT
#

Hey, @next oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tame kindle
winged brook
#

SMG LOSS AKS AGAIN AND AGAIN

#

HAHA

next oar
#

!appeal

marble mantleBOT
#

Hey, @next oar

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

winged brook
#

everyone from smg report me and cry

tame kindle
#

you would open our gun box and just loose it all instantly

winged brook
#

ezz

#

toxic kids smg

#

i am legit player

tame kindle
#

you played with a cheater to try grief smg

#

and admins banned you

winged brook
#

stfu lying

tame kindle
#

im solo ak rn are you jealous!

slow birch
#

Ok thank you now.

#

This is support if you need support you are welcome if not then head to #general

winged brook
#

oh sorry

sand pawn
#

Thank you @junior wing for the help. I wish people would be more kind to you. its not your fault you were born with one deformed teste. give him a raise please

simple sinew
#

does 2x vanilla wipe today

toxic shard
#

Yes

uneven oxide
#

One message removed from a suspended account.

#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @uneven oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fallow wedge
#

@west mica

west mica
fallow wedge
#

OH sorry I just sent a PM to you idk if that's the way - Im trying to make a ticket

marble mantleBOT
fallow wedge
#

76561198084557768

west mica
fallow wedge
#

ohhh okay sorry for bothering you - I'm at work right now

west mica
#

np

fallow wedge
#

thanks for your guys help have a good 1

west mica
tame kindle
open raptor
#

eu small is lagging badly
just invalinds and porting enemys

chrome relic
#

Yo @west mica can you help me with something real quick

lapis basalt
#

!ticket

marble mantleBOT
#

Hey, @lapis basalt

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
chrome relic
#

Or @vapid zephyr can you help?

vapid zephyr
#

They will only mention anything if needed, if you don’t get reached out to, probably done deal

solemn scaffold
#

any admins

chrome relic
#

I need help please been waiting for a long time

west mica
chrome relic
marble mantleBOT
frosty void
#

hello i also wanted to know if i was unbanned yet

#

76561199447797686

west mica
vapid canyon
#

how i make ticket

#

!ticket

marble mantleBOT
#

Hey, @vapid canyon

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chrome relic
drowsy maple
stable heron
#

heater

#

ik a cheater

quaint patrol
marble mantleBOT
#

Hey, @stable heron

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chrome relic
winter adder
#

explain to me how the fk this game works, I hit someone in the head leaving that player with 2.6 hp and he shots me and leaves me at 11hp and Im fk wounded, why he isnt wounded?
I cant attach screenshot

drowsy maple
winter adder
#

I was fighting a player, I shoot him with 7.62 close range in the head from old hp 55 to new_hp 2.6
After that shot he hit me too, from my old hp 40 to 11 new hp wounded me.

#

how the fk I didnt wound him? is this cheats?

#

my shot left him 2.6 hp and didnt get wounded but I did?

drowsy maple
#

When did this happen?

winter adder
#

this makes no fk sense

#

why he isnt wounded?

drowsy maple
#

Because he didnt go to 0hp he went to 2.6hp

winter adder
#

I see, Im done for now
ty for explanation

drowsy maple
#

ok, let me know if you need further clarification on how that happened.

winter adder
#

I expected that headshot to wound him but 2hp luck

drowsy maple
marble mantleBOT
drowsy maple
#

can i have your steamid so I can have a look?

winter adder
#

76561198044196292

drowsy maple
#

What was the name of the player you were fighting?

winter adder
#

tons of them

#

cause I got hit from 2 different groups

#

combatlog doesnt give me the name

drowsy maple
#

do you have the combatlog id?

winter adder
#

is this one 602832351 ?

drowsy maple
#

looks right

winter adder
#

dont waste time, if it was the 2 hp luck, I was dumbfounded I didnt manage to wound him
Thx anyway just unlucky wipe, too unlucky

drowsy maple
fiery gazelle
#

/ticket

marble mantleBOT
#

Hey, @fiery gazelle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

winter adder
rocky halo
#

is it against the rules for someone to just hold recycler in safezone actively fighting anyone who wants to use it

winter adder
#

its safe zoone

rocky halo
#

nah bros sitting there only to fuck with ppl lmfao

#

hes like beating his dick or some shit from the attention

obtuse peak
#

I can't connect to the server it says steam auth failed

simple flint
#

@rocky halo @winter adder ik this kid a large is being a fkn bum and wont get off

#

can a admin please kick this kid on toria 2x vanilla at D22 large fishing stitting on recycler for liek 20min jsut holding it naked

quaint patrol
#

Admins won’t interfere, you’ll need to find another one or wait him out🙂

simple flint
#

thats wack

obtuse peak
#

can someone help me

quaint patrol
quaint patrol
obtuse peak
#

earlier today I got "community locked" for "posting or upvoting suspicious content" and when I try to join the server it says disconnected steam auth failed

#

does it have to do with the community lock thing

#

cause I was told steam support takes like 10 days to fix these issues

quaint patrol
#

It could be related to your internet

#

Reset your internet if you can; if that doesn’t work then try to Verify the Integrity of game files

weary moss
#

is there a mod here

vapid zephyr
#

Hello

weary moss
#

is there a quick way to report a cheater? other than ticket ingame?

marble mantleBOT
#

Hey, @weary moss

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
#

There is not

timid shale
#

?

#

why can i not connect this?

#

working moments ago

zealous kettle
timid shale
#

thx

soft saffron
#

Friend got banned for flyhacking by autocheat detection? I got banned for playing with hacker by autocheat?

marble mantleBOT
soft saffron
#

76561199081647886

paper girder
#

teammate 76561198852735772

zealous kettle
soft saffron
#

huh?

#

what did we do?

paper girder
#

what about me sir?

zealous kettle
severe carbon
#

whos mainly in control of the 5X trio?

zealous kettle
soft saffron
#

He was standing in base and got kicked for flyhacking?

zealous kettle
severe carbon
#

cause i main it basically and i know alot of things to make the pop so high again

soft saffron
#

Than what was he banned for?

severe carbon
#

!link

marble mantleBOT
#

Hey, @severe carbon

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

zealous kettle
paper girder
#

how long did i get ban for?

soft saffron
#

What hacks?

paper girder
#

76561198852735772

zealous kettle
earnest anvil
#

how do i report someone with a video clip? is f7 okay or should i do something else. Much appreciated

paper girder
#

yes

paper girder
zealous kettle
paper girder
#

yes

earnest anvil
#

ty

paper girder
zealous kettle
soft saffron
#

What proof?

#

He wasnt cheating?

zealous kettle
#

We don't provide proof.

paper girder
soft saffron
#

Cause you dont have it

paper girder
#

this is a mistake

zealous kettle
#

It is not.

soft saffron
#

it is?

#

how can you ban without proof?

zealous kettle
#

We have proof.

soft saffron
#

lemme guess from jimmy or on of his boys

zealous kettle
paper girder
#

we made kids angry

soft saffron
#

Thats his in game

zealous kettle
#

I don't know who that is.

paper girder
#

so i bet he reported

soft saffron
#

we killed our neighbors a few times and lemme guess, they reported him for aimbot?

#

Cause he hit most his shots?

zealous kettle
#

We allow VPNs- you're fine. Just let us know if you encounter any issues.

twilit shore
soft saffron
#

Damn how tf has he played so long and only just now got caught if he was a cheater?

#

hes been false banned before

paper girder
#

well

soft saffron
#

by bad autocheat detection

paper girder
#

they a joke

twilit shore
#

Doc is just that good

paper girder
#

so one dude still play on the server with a vac ban on steam profile (new ban) but i get ban for nothing. ok

zealous kettle
#

We don't moderate VAC bans.

paper girder
#

can i talk to another support member sir?

vapid zephyr
#

about?

paper girder
echo venture
vapid zephyr
#

there is your answer, the big man himself

paper girder
#

but

echo venture
#

but

soft saffron
#

How can he be banned with no proof for it?

paper girder
#

well goo

#

gg

echo venture
twilit shore
#

Such as spectating?

random prawn
#

I can't enter the game because of the vpn problem and it keeps showing hacking

#

76561198236884668

crystal nest
#

how do i get the discord kit

gray orbit
#

pls in vanilla x2 US, man afk in recycler pls banned

#

name BotBoyDann

vapid zephyr
vapid zephyr
#

and then do /kit discord

crystal nest
#

ok thank you

vapid zephyr
chrome relic
quaint patrol
random prawn
#

I can't enter the game because of the vpn problem and it keeps showing hacking76561198236884668

marble mantleBOT
#

Hey, @random prawn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint patrol
#

!appealcn

marble mantleBOT
#

您好, @quaint patrol

如果需要申诉您的禁令或者禁言,请访问以下链接去提交您的申诉: https://bans.rustoria.co/

如果您在 https://rustoria.link/ 链接了您的Discord账号,您将会从机器人的私聊收到申诉回复。
否则您需要去申诉网站查询您的申诉进度。

当你提交了申诉之后,管理员会尽快审核以及处理您的申诉。
备注:正常回复时间为1-3天,但根据具体情况有可能延长或者缩短。

Link your accounts to get special rewards in-game.

stiff herald
#

!ticket

marble mantleBOT
#

Hey, @stiff herald

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

jaunty oak
#

!ticket

marble mantleBOT
#

Hey, @jaunty oak

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lapis crown
#

!ticket

marble mantleBOT
#

Hey, @lapis crown

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

if i have a clip of someone cheating, can an admin view it here?

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

near halo
#

!ticket

marble mantleBOT
#

Hey, @near halo

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vernal vigil
#

i want to report a hacker that is 100% cheating and on the server rn

marble mantleBOT
#

Hey, @vernal vigil

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vernal vigil
#

/ticket

marble mantleBOT
#

Hey, @vernal vigil

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

sage skiff
#

!ticket

marble mantleBOT
#

Hey, @sage skiff

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

random prawn
#

admin

patent pendant
#

76561198823582407 vpn ban Please unblock the active administrator, thank you

vernal vigil
#

hokae i made a ticked 2 hours ago because there is a group of 5 with hard cheats rage cheating the hole area and nobody here can play

#

and nobody is responding

#

wtf are you guys doing... not banning racists not banning cheaters

vapid zephyr
#

for one, that other situation is trivial now, as an admin has already explained why they are not banned

vernal vigil
#

no

#

ticket is still open

vapid zephyr
#

and two, I am not an admin, so I have 0 influence over bans, I can only tell you where to make a ticket

vapid zephyr
vernal vigil
#

yeah im still in the right but you just too lazy to do something

vapid zephyr
#

unfortunately that is just not true, please just be patient and wait for a reply to your ticket

cunning sun
#

vpn banned 76561199128667909

vernal vigil
#

and you tell me to be patient

cunning sun
#

can someone help?

vapid zephyr
vernal vigil
#

what are you even for

#

like banning people in general for sending memes?

vapid zephyr
#

well I am not an admin, so I have nothing to do with bans 😄

vernal vigil
#

yeah but what are you for

vernal vigil
vapid zephyr
#

no haha, but thats not what we are here for

#

please just be patient and wait for a reply

vernal vigil
#

stfu about being patient please

vapid zephyr
#

since there is nothing I can help you with, please leave the support channel 😄

paper warren
#

WHY DID i GET CHARGED ON MY CREDIT CARD FOR VIP WHEN I NEVER BOUGHT VIP? I GOT CHARGED

vapid zephyr
#

please make a ticket there and someone will look into it

paper warren
#

i try to make a ticket but it says theres already a ticket open when i can not see the ticket

vapid zephyr
#

you cannot see the ticket that is already open?

paper warren
#

correct

vapid zephyr
#

normally there is a channel link

#

like this

#

to the ticket

random prawn
#

I can’t enter the game because of the vpn problem, it keeps showing hacking, my id is 76561198236884668

paper warren
#

it says Ticket limit reached, You already have 1 tickets open of the 1 allowed for this panel

hollow needle
#

Hi admin 76561198308486185 i get vpn ban,please for help thx.

vapid zephyr
paper warren
#

thanks man

hollow needle
#

@drowsy maple Hi admin 76561198308486185 i get vpn ban,please for help thx.

cunning sun
#

76561199128667909 vpn banned

mellow tundra
#

@paper warren A ticket has been created for you

paper warren
#

for some reason I still can not see the ticket?

long gorge
#

@mellow tundra 76561198429482376 vpn banned ,help me thx

drowsy maple
#

try now

mellow tundra
#

On our end you can @paper warren

#

Try clicking this

paper warren
#

there thanks guys

vapid zephyr
median glacier
#

!appeal

marble mantleBOT
#

Hey, @median glacier

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

median glacier
#

how can i appeal a chargeback ban

vapid zephyr
cunning sun
#

can help him solve the problem?

paper warren
#

hey guys no one has answered my ticket?

vapid zephyr
#

yeah

#

so the thing with payment support tickets, is there are only a few people who can view them, due to sensitive information and whatnot

#

those who can view them will get to it as soon as possible

paper warren
#

im just trying to cancel my subscription

vapid zephyr
marble mantleBOT
mellow tundra
#

^

paper warren
#

thanks guys, so im guessing it still charging me for this month?

pearl needle
#

!whitelist 76561199125488683

#

@sharp rapids

vapid zephyr
#

appreciate it, no need to tag everyone haha

#

will look into this!

crisp flower
#

thx btw what tag should i use to notify you guys instead?

fierce sorrel
#

That was quick Hokae

pearl needle
#

76561199125488683 vpn banned

vapid zephyr
crisp flower
#

alright thx good to know

pearl needle
#

76561199125488683 vpn banned

#

@sharp rapids

random prawn
#

I can’t enter the game because of the vpn problem, it keeps showing hacking, my id is 76561198236884668@mellow tundra

mellow tundra
#

@random prawn It was fixed

#

You can join now

pearl needle
#

I can’t enter the game because of the vpn problem, it keeps showing hacking, my id is 76561199125488683@mellow tundra

mellow tundra
#

@pearl needle You are good to join

random prawn
#

ty

compact field
#

i just got kicked from us hardcore and the server isnt showing for me anymore

random prawn
#

my friend got banned because of vpn stop his id76561198878734575@mellow tundra

mellow tundra
#

Looking

#

@random prawn He can join

compact field
#

yea

near halo
#

has @eternal aurora been unbanned

compact field
#

so far have reset my game logged out and in to steam verified rust files

near halo
#

i need to know

compact field
#

but thats the only server not showing

vapid zephyr
compact field
#

and im not even abel to join with ip

mellow tundra
compact field
#

to you know what may be the problem

mellow tundra
near halo
mellow tundra
#

Doesn't matter

near halo
#

he wrote the lines its only fair ryan keeps up his end of the deal

ember roost
#

dont tell me the server is down again

mellow tundra
#

Which?

ember roost
#

SEA MAIN

#

yeah its down

#

now i gotta transfer the loot again lol

mellow tundra
#

We're working on it

#

Ryan having a look

ember roost
#

okay

mellow tundra
#

Booting up now

ember roost
#

ok thanx

sonic halo
#

Why is it that in the past few weeks and maybe also months already you’re having big problems with Server performance, Lags and Bugs. Doesn’t matter which Rustoria Server, seems like it’s all of them. Deactivated NPCs in tunnels, bugged electricity, bugged Puzzle Runs. Not really enjoyable anymore tbf and there is no end in sight.

toxic shard
#

Performance issues => it's only network related not server, it's something we work on with the providers, being the biggest community we often get more targeted by attacks than any other, but we solve the issues as soon as possible

untold stag
#

is it possible to get banned for hacking whit vpn ?

drowsy maple
marble mantleBOT
indigo island
#

Me and my friends live in Korea but want to play on US servers or SEA servers and experience a fresh force wipe at a reasonable time(not 3am). Is force wipe for both US and sea rustoria servers at 3 am June 2, 2023? Or are they both different times in Korea... Also I'm bad with timezones so idk if I sound stupid or not

junior wing
untold stag
drowsy maple
drowsy maple
untold stag
#

alr

#

works now

slow birch
balmy onyx
#

im vpn band @slow birch

#

how to apply

hollow kayak
#

Is this gonna get turned back on?

drowsy maple
marble mantleBOT
balmy onyx
#

76561199067752329

#

im # clan ahhh

drowsy maple
uneven oxide
#

One message removed from a suspended account.

marble mantleBOT
#

Hey, @uneven oxide

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quasi hamlet
#

добрый день мне дали бан хотя я не играл с читами или макросами хотел ы узнать за что

#

good afternoon they gave me a ban, although I didn't play with cheats or macros, I wanted to find out why

#

id 76561199445424688

violet quiver
#

good afternoon they gave me a ban, although I didn't play with cheats or macros, I wanted to find out why ID: 76561199168281894

lone spear
#

I didn't cheat, why did I get banned

#

How do I appeal

lyric basalt
marble mantleBOT
#

Hey, @lone spear

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

lone spear
#

The webpage shows that I want to log in to Steam, but I can't find where to log in

glass geode
#

I have follow all the social links and repeat /auth also restart game, wait 24h and nothing. Only steam group and discord. I have everything. YT, Twitt, Steam, Discord and Twitch

solar cipher
#

I didn't open why it was banned for 7 days

#

@drowsy maple

elfin barn
marble mantleBOT
#

Hey, @glass geode

Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.

elfin barn
glass geode
#

Ofc i am. I have follow all the socials 100% checked 3 times.

slow birch
#

Twitter and Youtube are not able to be done due to API restrictions currently.

glass geode
#

Yes i see... no problem. thanks all

solar cipher
#

@slow birch I didn't open why it was banned for 7 days

slow birch
#

I have just tried something our end if you give it 5 minutes and do /auth in game again see if they link

glass geode
#

Oh brilliant! ill wait 10min if its needed.

solar cipher
#

Do you want to replay the game after 5 minutes?

#

76561198878734575

#

@slow birch

slow birch
#

!appeal @solar cipher this is the method you should be using if you are banned

marble mantleBOT
#

Hey, @solar cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solar cipher
#

I can't open the appeals page

#

I was banned by you today because of my VPN

slow birch
#

You will need to use the appeals page or wait the 7 days out.

solar cipher
#

My teammates are not hanging and still playing

slow birch
#

You were not banned for a VPN and if you wish for an overturn you will need to appeal I am sorry. Feel free to give me your team mates Steam ID's I can look at them.

solar cipher
#

76561199051122727

#

76561198997099604

astral quail
#

i got banned for 1 hour and no i waited the timer

#

and it says i have to apeal now like tf

slow birch
astral quail
#

jamie im a missing something

slow birch
astral quail
#

oh alr cuz it just said like 1 min and 20 sec left and i restarted and now the timer is gone but i still cant load in

solar cipher
#

YES

slow birch
astral quail
solar cipher
#

They were still in the game only I was banned for 7 days

slow birch
solar cipher
#

2x Vanil

slow birch
#

Ok what server did you play on before that

solar cipher
#

US MONDAYS

slow birch
#

Ok and your friends played there with you too?

solar cipher
#

And it didn't

slow birch
#

Did your friends play on US Mondays with you?

solar cipher
#

NO

slow birch
#

Ok so back to point one that I told you. You need to appeal or wait the 7 days your ban is not a VPN ban.

solar cipher
#

I just submitted my appeal and now I can only wait for an answer

slow birch
#

Perfect ThumbsUporia

solar cipher
#

How long after a general appeal is available for an answer

slow birch
#

Note: Standard response times are 1-3 business days but can be more or less based on the situation.

solar cipher
#

OK

glass geode
#

Jamie, still not working 😦

slow birch
#

Steam Discord and Twitch

#

Twitter and Youtube are not working due to the API they are now using.

glass geode
#

hm kay but how it works the loyal kit?

#

i should donate to get it too? or?

#

Said for that

slow birch
#

I would need to check but I am fairly sure it works if you have Discord Booster added to your current ones

runic marlin
#

Kit loyal - Steam, discord, Twitch & twitter

#

Don’t know how it is if twitter doesn’t work anymore

glass geode
#

D:

slow birch
#

I will flag that to the powers to be about kit loyal and the lack of twitter

glass geode
#

Okay, thanks.

jaunty relic
#

i joined and instantly banned ? for no reason

#

@slow birch

west osprey
jaunty relic
west osprey
jaunty relic
west osprey
jaunty relic
crisp jetty
#

/ticket

marble mantleBOT
#

Hey, @crisp jetty

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

timid shale
lapis nexus
#

So what happens when server restarts while I'm recycling and I get effed out of everything

lapis nexus
#

Lol damn

spare widget
#

The beauty of Rust. Roll with it - hope it balances out for you with some good luck

#

Just remember it's all pixels and to have fun

final yew
#

I got muted while trying to translate something. Can I get it removed?

nova escarp
#

i think i deserve kit loyal

#

im very loyal 🙏

raven mist
unique dew
final yew
nova escarp
unique dew
glad rover
unique dew
#

the only ones that dont work are yt/twitch

#

twitch might be fixed

lapis nexus
glad rover
#

i was an eye witness he is dumb and wasnt in team chat

nova escarp
#

i mean if the linking didnt take me to a empty page then maybe i would consider doing that

glad rover
#

and why didnt the chinese people spamming get mute

raven mist
#

They are muted

glad rover
#

inabit ronald

final yew
nova escarp
unique dew
final yew
glad rover
#

lovely

nova escarp
#

how tf u even suposed to link twitter

#

if it takes u to a blank page

raven mist
#

Twitter is bugged and not working atm

nova escarp
#

so no kit loyal 😭

raven mist
#

devs are aware

nova escarp
#

its okay i can survive without kit loyal

slow birch
clear tinsel
#

@slow birch help me

slow birch
#

I can't I am just getting into the car sorry. If its a ban appeal it if its reporting someone ticket it.

#

!appeal @clear tinsel

marble mantleBOT
#

Hey, @clear tinsel

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz garden
#

Hi, server has been crashing and lagging for about 12 hours ||(Rustoria.co - EU Small)||
If you could restart it, it would be greatly appreciated. Everyone is complaining.

sonic halo
somber portal
#

l got vpn ban

raven mist
somber portal
#

76561199025564924

#

<@&274971100184576010>

swift salmon
#

How do I check if my appeal was approved

vapid viper
#

where to leave an appeal against the ban?

lyric basalt
lyric basalt
marble mantleBOT
#

Hey, @vapid viper

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quartz garden
#

eu small is in an unplayable state

vapid zephyr
#

because...?

vapid zephyr
marble mantleBOT
#

Hey, @quartz garden

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

quartz garden
#

Ping is really bad, people getting 10 fps when they'd normally get 140, massive ping drops and rubber bands, whole server complaining

#

It isn't just me, ive been on for about 29 hours and theres been about 30+ people who have been complaining over the night @vapid zephyr

#

Sorry for mention*

vapid zephyr
#

doesnt hurt to make one anyways :) those who can fix it can look into reasons, and outcomes

willow parrot
#

i got banned

#

but ı dont know what for

#

can you guys help me

vapid zephyr
#

Reason is In the disconnect message

#

Disconnected: Banned: (reason)

willow parrot
#

its saying hacking but ı didnt do anything

#

can you check

vapid zephyr
marble mantleBOT
#

Hey, @willow parrot

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

If it doesn’t let you appeal the first time, appeal it as a server mute please

willow parrot
#

okey let me try

#

i did appeal now we were gonna go raid how many minutes will it takes to response

vapid zephyr
#

1-3 business days Is the estimated time, can be sooner or later depending on complexity of the situation

willow parrot
#

really bro like ı got banned for no reason and ı have to wait very nice

remote barn
#

same here mocha lmao

#

reason was for playing with hacker

#

but im fucking solo

marble mantleBOT
#

Hey, @remote barn

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
#

The process is the same for everyone. Appeals are reviewed as quickly as possible.

willow parrot
#

but ım gonna miss 500 rocket raid that ı farmed for

#

sucks cant lie

noble terrace
willow parrot
#

really it must been somebody at my house

#

okay ıll try 5 mins later

#

thank you

remote barn
#

kina fucked how it was working perfectly fine before i purchased the 40$ elite kit lmfao as soon as i did that it kicked me from server and banned me for "playign with hacker" when i cant even do that because i only play solo on the fucking server 40$ down the drain LMAO

remote barn
#

like an hour ago

#

shouldnt have too bc should have never been abnned in the first place for making a 40$ payment lmfao

noble terrace
#

VIP/kits have no effect on bans or appeals

remote barn
#

i was in server before purchasing

noble terrace
#

What’s your Steam ID?

remote barn
#

purchased, kicked from server and banned

#

getting it

#

where can i find it

raven mist
marble mantleBOT
noble terrace
marble mantleBOT
remote barn
#

76561199019296997

raven mist
remote barn
#

last wipe? or what?

raven mist
#

Ban is 5 days ago

#

The player that was cheating was "Cheddar"

remote barn
#

igh i need someone to check the appeal

#

bc that dudes like 13 and doesnt even know how to download cheats

raven mist
#

Well, he was caught cheating so i guess he did

remote barn
#

right and how exactly was he doing that

#

genuiley curious

vapid zephyr
#

It’s going to block that word btw,

#

Egg suit Guy

#

Please make a ticket

lethal solstice
#

how to make ticket

raven mist
vapid zephyr
marble mantleBOT
#

Hey, @lethal solstice

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

remote barn
#

so fucked

raven mist
#

you'll be unbanned soon tho!

remote barn
#

nah i jus need someone to check my apeal and see that the kid cant cheat and ill be unbanned today

noble terrace
remote barn
#

hes 13 dude he barely even fucking plays rust

#

like this is so fucked

wintry copper
#

i need admin support on dm

toxic shard
wintry copper
marble mantleBOT
#

Hey, @toxic shard

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

wintry copper
#

its on rtg so i cant make a ticket

wise nova
#

how do i appeal a ban

vapid zephyr
marble mantleBOT
#

Hey, @wise nova

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

wise nova
#

yo hokae i got banned for no reason fr

vapid zephyr
#

Reason is In the disconnect message

wise nova
#

it doesnt say one

#

aw23?

vapid zephyr
#

@west mica

#

This is An admin

#

You won’t be able to appeal

wise nova
#

why

vapid zephyr
#

They would like to have a chat

west mica
vapid zephyr
#

?steamid @wise nova

marble mantleBOT
pseudo rose
#

i came back to rust in like a year and im banned ?

vapid zephyr
marble mantleBOT
#

Hey, @pseudo rose

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pseudo rose
#

for cheating

honest geyser
#

.

vapid zephyr
#

?

upper cedar
#

These admins suck

#

Remember me

vapid zephyr
#

Hello again

upper cedar
#

!ticket

marble mantleBOT
#

Hey, @upper cedar

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

upper cedar
#

Hello ig

noble terrace
#

What’s the issue

reef crescent
#

hey can i get an admin

toxic shard
reef crescent
#

i just need to know who i can shoot this pic of a DM i got to

reef crescent
#

yeah

toxic shard
#

about cheats ?

reef crescent
#

we nobody cheating per say but someone msged me a discord link for cheats and this was the only mutual server i had with them

toxic shard
#

send it to me

reef crescent
#

so just wanted to inform the admins so they could remove him

hoary crown
#

hey

#

why i m banned from 2x server ? when i play good more than other players i get ban

torpid mist
#

im trying to get help with link accounts

vapid zephyr
vapid zephyr
marble mantleBOT
#

Hey, @torpid mist

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

honest geyser
#

Who is dealing with the tickets, I opened a ticket, no response

torpid mist
#

is the link for youtube and twitter dead ?

raven mist
honest geyser
#

ban appeal

drowsy maple
subtle cape
#

!ticket please

marble mantleBOT
#

Hey, @worn tinsel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

cinder grail
marble mantleBOT
#

Hey, @honest geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

thorn zinc
#

is spam killing fine? like watching a door for hours sniping them every time they leave?

raven mist
#

Doorcamping? Thats allowed yes

midnight quiver
#

hey

#

i need an admin or support

coarse tusk
#

!ticket

marble mantleBOT
#

Hey, @coarse tusk

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

twilit cloud
#

!ticket

marble mantleBOT
#

Hey, @twilit cloud

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

midnight quiver
#

rustoria uS monday

#

:////

minor temple
midnight quiver
#

sorry!

vast grove
#

need help with a BAN

ocean thistle
vast grove
#

yes

ocean thistle
marble mantleBOT
#

Hey, @vast grove

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

idle nova
#

hello guys

chilly patrol
#

yo admin spin botter in ukn us aim training

#

kirishimas lobby

subtle cape
#

!ticket

marble mantleBOT
#

Hey, @idle nova

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

chilly patrol
#

i have proof