#support

1 messages · Page 213 of 1

smoky scaffold
#

ur lucky im not an admin bud

mild yacht
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any mod or admin on 2x eu vanilla i cant place a bag in this base i raided into i have auth all over it says "line of sight blocked" i tried different angles and everything

vapid zephyr
#

If it stays an issue, make a ticket, and maybe someone can give you an idea

fresh nova
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i need support any admins on???

mild yacht
#

i didnt spend all that boom for nothing please

vapid zephyr
#

“Admins can’t interfere with the game”

mild yacht
#

what about mods

vapid zephyr
#

Admins have way more power than mods lol

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Mods just monitor chat

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Admins handle bans, etc

mild yacht
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ok thanks

smoky scaffold
#

you brick

unkempt flame
#

Any moderator/chat mod that handles mutes that I can speak to?

unkempt flame
#

Hey, so I got muted on Rustoria US Main, I typed something once and then like I said got muted. Is the general rule of thumb multiple spams for a mute?

zealous kettle
unkempt flame
#

Yes that was the point actually, it's to push the chat up so that something we don't want people to see gets hidden quickly

fresh nova
#

yo @zealous kettle

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can i report someone through our dms?

zealous kettle
unkempt flame
#

It's a tactical move, funny enough and it was out of our power to know 10+ people would copy 2-3 people originally doing it

zealous kettle
#

Yep, and everyone was muted- just like you. Now you know for the future!

unkempt flame
zealous kettle
unkempt flame
#

I feel they are very similar, in another universe the bubble may be a form of speech. Why not adapt and use the language.

zealous kettle
#

aPES2_ThumbsUp have a nice night

unkempt flame
#

Because if it isn't directly in the rules, typing something once in chat should never result in a mute if it isn't in the rules 😛

zealous kettle
unkempt flame
#

That's a fair point 😂

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Alright good night Mr. Spoofy ❤️

earnest flax
#

day 1 of asking to get unbanned

zealous kettle
unkempt flame
#

You don't hate me right Spoofy?

#

I know we have had our fair share of encounters in the discord

zealous kettle
unkempt flame
#

Ahh ok good

#

I am not a person to hate

noble terrace
marble mantleBOT
#

Hey, @earnest flax

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

quaint patrol
quaint patrol
west osprey
#

@pulsar stirrup Could you please send me a message? I’d like to have a chat.

obsidian jasper
#

<@&274971100184576010> How can I write an Idea to the developers?? I want to add the ability to drop grenades from the drone Regular f1

junior wing
#

press f7, select "idea", write your suggestion and send

timber bridge
#

Our Director, Developers watch this regularly for ideas 🙂

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(As well)

obsidian jasper
#

THIS Idea, even if they approve at what time approximately ??

timber bridge
#

I couldn't say, It is more fitting for a facepunch idea but I don't know how they would approve that maybe a message to you in the message menu?

obsidian jasper
#

What I didn't quite understand mb translator didn't work properly

noble terrace
#

!ticket @vital jackal

marble mantleBOT
#

Hey, @vital jackal

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

obsidian jasper
#

@timber bridgeWhat I didn't quite understand mb translator didn't work properly

analog quiver
#

in waiting for support

lime wyvern
#

How long does it take for someone to view a ticket?

vapid zephyr
#

depends

lime wyvern
#

HOKAE ❤️

vapid zephyr
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not really a time frame

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just whenever admin gets too it

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normally gets answered pretty fst

lime wyvern
#

2 teams were raiding us together but it ended

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Over 6 total online and offline. How does mod see that if they already lefted. We defended it but they still teamed

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Left*

vapid zephyr
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not 100% sure

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but im sure there are ways

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someone will look into it regardless

atomic marsh
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how do i report teaming on us 3x?

spare widget
marble mantleBOT
#

Hey, @atomic marsh

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

spare widget
# atomic marsh how do i report teaming on us 3x?

Send in a ticket in-game or on the website. Doesn't hurt if you ever have a recorded clip or any sort of evidence. Would always strongly recommend not calling anything out in chat or voice for best results, and then be specific in your report

smoky scaffold
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Hey zen zen !

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long time no see

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ik ur thinkin ab givin me that chat mod

atomic marsh
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@spare widget i submitted through website

vapid zephyr
smoky scaffold
#

#looking for chatmod

vapid zephyr
rocky parrot
unkempt flame
#

Hate to be that guy but I made a ticket about a cheater around an hour ago, has anyone had a chance to look into it?

vapid zephyr
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its only been an hour... tickets often take longer than that, since especially on wipe days, people make a lot of tickets

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and cheater tickets need to be investigated, there isnt a simple answer like some tickets

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just be patient please, someone will get to it asap

fossil scroll
#

yo

marble mantleBOT
#

Hey, @fossil scroll

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

fossil scroll
#

rinsing all our guns

vapid zephyr
#

please make a ticket, and dont call out\ cheaters in public

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makes it harder for us to investigate

vapid zephyr
fossil scroll
vapid zephyr
#

Rustoria Mod
BOT
— Today at 11:34 PM
Hey, @fossil scroll

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vague warren
#

all servers 100 ping above average every fucking wipe

vapid zephyr
vague warren
#

its not me dumbass check your own servers

vapid zephyr
#

ticket and hopefully someone can help

vague warren
#

if it was me it would be me not the whole damn server

vapid zephyr
thorny heart
#

Hello, I got banned from the server and it says hacking, but I am not a hacker. Is this a joke?

serene zinc
#

76561199098985593 vpnban

woeful night
#

76561199006511477 vpnban

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Please help me solve it, I'm in a hurry

molten flicker
#

can u make a ticket?

woeful night
#

How long will the administrator be online

spare widget
#

They have no life. They just constantly watch and judge

woeful night
#

Is there an administrator online for DS

molten flicker
spare widget
#

Can sometimes be a temporary EAC timeout. Not enough info though. Your friend could benefit by talking for themselves too on here

unkempt flame
#

Curious, is it not possible to make global chat mutes only? I struggle to communicate with my team because of my mute

vapid zephyr
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Don’t be toxic

unkempt flame
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I wasn't toxic actually it was for spam

vapid zephyr
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Then… don’t spam

unkempt flame
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To be fair I only typed once

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So in my books that is not spam

vapid zephyr
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You wouldn’t have been muted for 1 message

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Or someone messed up

unkempt flame
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Go say that to spoofy lol

vapid zephyr
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But I doubt it

unkempt flame
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I mean

vapid zephyr
#

Spoofy muted you?

unkempt flame
#

Check my chat logs 🤷‍♂️

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I think so

smoky scaffold
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Japan.. please don’t spam in the chat…….

unkempt flame
#

I typed once and got muted lmao

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The "spam"

vapid zephyr
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If Splooty muted you, it was warranted,

smoky scaffold
#

please refrain from typing in the chat….

vapid zephyr
#

Not many people I would trust more to handle a case than Splooty

unkempt flame
#

Muted for spam for sending 1 message 🤷‍♂️ Idk

smoky scaffold
#

Japan please refrain from crying over getting muted….

vapid zephyr
#

If Splooty muted you, there was a good reason, not going to argue, if you feel it was unwarranted—> https://bans.rustoria.co

unkempt flame
#

I don't want to cause trouble I already talked to spoofy about it. Personally I think it's stupid but I was asking a question because complaining about my mute will get me no where. I asked "Is it not possible to only mute global chat"

vapid zephyr
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Probably not

unkempt flame
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Seems weird to get muted in team chat

vapid zephyr
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Mutes all communication

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Besides voice

unkempt flame
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Do you think muting team chat will do something?

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I'm asking for your opinion

vapid zephyr
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It could in some situations

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Yes

unkempt flame
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How so?

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If you don't mind

vapid zephyr
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If my teammate is being racist, and I don’t like it, I don’t want them to continue in team chat

unkempt flame
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If my teammate is being racist I will leave and block them

vapid zephyr
unkempt flame
#

Lol

vapid zephyr
#

If you still feel like global only, put it into #feedback-suggestions and wait for a response from someone

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Support isn’t really the place for it

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Have a great day

smoky scaffold
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If anyone needs help yk ima future chat mod

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So like yk if u need anything lmk

blissful herald
smoky scaffold
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Well yk just lmk

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Sure man I’ll help !

brazen patrol
#

is this where i report someone? If so andres.arqutecto89 on US Main is %100 cheating.

marble mantleBOT
#

Hey, @brazen patrol

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lusty dock
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rustoria is the greatest fucking server imaginable

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blatant ESPers holding rig all day, blatant jesus hackers taking hours to get banned, and this guy is STILL at harbor massacring people

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you heard me right, HE'S STILL NOT BANNED LMFAO

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bet the man got his 5$s worth from that account

fierce sorrel
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If you see a cheater please make sure to report rather then calling them out in discord or in game

fierce sorrel
#

!report

marble mantleBOT
#

Hey, @fierce sorrel

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

lusty dock
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im going to assume you're blind and ill help you out

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do you think he CARES if i call him out in chat?

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why are you deleting my comments

fierce sorrel
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I am deleting them as we don't want people to call out someone is cheating in chat

lusty dock
#

...

fierce sorrel
#

As this only makes it more difficult for admins to ban them since they will turn off there cheats, please put the video proof the tis uer cheating in your report, thanks

raven mist
#

U can dm me

near halo
#

Why dm ?

timber bridge
#

He will help you with the account if possible

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🙂

near halo
tawdry quartz
#

does rustoria bans for using vpn?

grim fog
tawdry quartz
timber bridge
unreal sluice
#

What is happening on EU Medium ? 😦

drowsy maple
drowsy maple
junior wing
fickle wing
#

i need help

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in rustoria seamain

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and his steam acc is private

junior wing
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Please make a report ticket

fickle wing
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ok ok

junior wing
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And dont call them out in public

fickle wing
#

okay sorry

mellow tundra
#

We're fixing EU Medium now

fickle wing
#

sorry

mellow tundra
#

Won't be long

junior wing
tawdry quartz
midnight pivot
#

@drowsy maple

drowsy maple
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yes?

slow birch
#

Dale

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#Dale

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😦 they broke it

drowsy maple
#

nooooooo

slow birch
#

Just so when people come here.

EU Med is been looked at.

toxic hazel
#

hello is any admin online?

slow birch
#

Hey is there any questions that we can help you with?

toxic hazel
#

ok seems like i got unbanned already thanks

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but srsly i got banned last night for no reason and since it writes it in the chat that i got kicked

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neighbours just ran to the base and raided the whole thing i mean cmon thats unfair

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all that time was wasted it feels kinda sad

slow birch
#

Nothing much we can do to control Human nature and them raiding you. I am not aware of your ban reason or the situation. I would struggle to comment on that without looking up what happened. I do understand the feeling of frustration and wasted time it is always the same when Offlined.

toxic hazel
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yea well this was different tho but its the second time happening to me and people just gonna keep doing it but well nothing u can do about it i guess

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thanks anyways ❤️

iron nexus
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I need your help, I have been banned by VPN

foggy pilot
noble terrace
foggy pilot
#

@noble terrace

thorny dune
#

Hello there @iron nexus @foggy pilot, this should now be fixed.

foggy pilot
#

thank

marble mantleBOT
#

Hey, @mild helm

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

rancid geyser
#

!appeal

marble mantleBOT
#

Hey, @rancid geyser

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glossy ore
#

there is cheater around my base on rustoira x2 vanilla what should i do

nova escarp
#

thanks for the support guys my life has changed

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cant believe we got 7 reactions 💀💀💀💀

thorny dune
pliant monolith
#

How to buy. Co eu main vip

deep oriole
#

please add slots for the Rustoria.co EU Main, 700 online and 100 queue players..

thorny dune
marble mantleBOT
#

Hey, @deep oriole

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

wooden mortar
#

I didn’t have a place in the house, I threw resources on the floor, when I returned some items were gone, then I saw that they were in the foundation, what should I do? I have a screenshot but I can't post it here

vapid zephyr
#

Unfortunately admins can’t interfere with the game, so unless you are able to get the loot another way, it’s gone :(

wooden mortar
#

it's a shame when you play solo, but you can also understand, rust is a cool game!!!

harsh ridge
#

someone fix it fast cuse server get wipe and we still ban

#

-.-

thorny dune
thorny dune
# harsh ridge can u cheak?

I have, I can see your ban expired today 10 minutes ago, just don't try to connect for a few minutes and then try and you will be fine.

upbeat dagger
#

@thorny dune i just tried to submit a ban appeal (again) and when i submit, it says im not banned

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i keep getting disconnected for "cheating" but i have less than 20 hours total on this game, and haven't even got my first base down lol

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any way anyone can help me?

lyric basalt
robust grail
#

I went in yesterday, played a vape for 2 hours, gave the resources to the teammates, I go in today for cheats, not and did not play when with cheats

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

nova wedge
#

How can I report a cheater?

slow birch
marble mantleBOT
#

Hey, @nova wedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

vapid zephyr
minor temple
marble mantleBOT
#

Hey, @nova wedge

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

plush fern
#

any admin or anything gonna reply?

#

is EU medium down

atomic marsh
#

one of my tickets was closed and I am not sure whether the team got banned or not

atomic marsh
#

i can see it. it was closed but there are no comments

magic eagle
#

!appeal

marble mantleBOT
#

Hey, @magic eagle

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

brisk sequoia
hexed nimbus
#

!ticket and don’t do callouts the can read too

marble mantleBOT
#

Hey, @oak wolf

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

undone flax
#

nice

near halo
#

How is it possible someone gets kickbanned for cheating and his clan isnt for association?

slow birch
#

There is different situations where players are not always removed.

near halo
#

cool so we lost our shit to a cheater clan but his friends are able to to enjoy the free loot

noble terrace
near halo
#

I did and you said you couldn't find him. 2 of their guys were banned, its on EU Medium

noble terrace
#

Couldn't find the cheater or couldn't find teammates?

near halo
#

First it was posty, who ended up logging in 1-2 days later again with the same team, and yesterday it was another dude with a chinese name from the same group.
I guess they all on that VPN and mistakenly got banned.

noble terrace
#

Took a look and can confirm that both were VPN issues, not actual bans. If you have concerns about each player though, you're free to make another ticket so we can look into them again.

near halo
#

As you wish, it's obvious you don't take cheating seriously. 2 out of 5 were mistakenly banned for VPN use and they are sus at the same time. I'll rely on FP to solve this, wipe is near anyway, I don't have to stick around for much longer. peace

noble terrace
near halo
#

I did report and you said you can't find the player, but just now you did find them. kinda odd.

noble terrace
near halo
#

I said the server and the clan, idk what else you want me to do. I literally called a name now, posty, and you found em. 0 level steam accounts beaming the server getting banned for VPN and then being unbanned is really giving us confidence in server. Anyway it's all good. Have a great day!

noble terrace
cinder grail
#

Anybody knows why i can not update steam or connect to any game ? It looks like steam can not connect to the my internet network, but browser internet works fine. It's just steam and discord I can not install...

honest jewel
#

How can I appeal again when my appeal has been denied? I put in an appeal before 365 of my game ban passing but now its been 365 days+ on my game ban and I was wondering if I could submit another appeal or get unbanned

honest jewel
#

76561198271439727 this is my main thats game banned

glossy raptor
#

/auth

marble mantleBOT
#

Hey, @glossy raptor

To receive points in-game, you will need to be verified.

To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!

The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.

Link your accounts to get special rewards in-game.

golden sierra
#

I had a van without reasons, but what should I do?

marble mantleBOT
golden sierra
#

76561199497046861

west mica
marble mantleBOT
#

Hey, @golden sierra

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

golden sierra
#

All the people I worked with were also punished

west mica
#

You will all need to appeal if you believe this is false

golden sierra
#

I've appealed all of them, but does it take more than a day without a period right away?

noble terrace
cunning geode
#

i never heard back about a cheater? was CCC cheating? it seemed like it

golden sierra
#

A total of four people 76561199497046861 , 76561198421202326 , 76561199384385736 , 76561198058188143

#

Why did I become Ben?

raven mist
plucky sluice
#

why i dont have vip and server kick me from queue?

noble terrace
plucky sluice
#

is not this problem , when i dont have vip i try to wait queue and server kick me why?

noble terrace
#

Occasionally it has to do with your network connection

leaden wharf
#

76561199337193119

#

Why can't I get into the us main server

#

@noble terrace

#

Please help me

#

hi

noble terrace
leaden wharf
#

@noble terracePlease help me

noble terrace
sleek mulch
#

can i appeal a ban?

honest jewel
#

it got banned same day as the : P account

idle rampart
#

my game is lagging in your server

ocean thistle
marble mantleBOT
#

Hey, @idle rampart

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

rose snow
#

disconnect : Ban Evasion

vapid zephyr
marble mantleBOT
#

Hey, @rose snow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rose snow
rose snow
# vapid zephyr !appeal

I understand that the account was banned by mistake because I could not commit any bad deeds. I really want to go to the server and play now, I can't wait 1-3 days. Please let me on the server, I really want to play

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

the appeal process can take up to 3 business days, anyone who is banned has to wait out the process, if we let you fast track the system, how would that be fair to those who are currently waiting on an answer to their appeal

#

please just make an appeal and be patient for an answer from the admins

#

thanks in advance :)

lucid trellis
#

where can i ban apeal

vapid zephyr
marble mantleBOT
#

Hey, @lucid trellis

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

keen lantern
#

@vapid zephyrHello, Mr. Administrator, please help me deal with vpnban. I went to the website to complain, it showed 5-10 minutes to try again, no response 76561199155014772

vapid zephyr
#

I am not an admin, appeal it as a server mute if it tell you to wait 5-10 mins

keen lantern
#

Is there a gentleman online who can help me with this? I'm in a hurry. My base is being please help me deal with vpnban. I went to the website to complain, it showed 5-10 minutes to try again, no response 76561199155014772raided.

ember roost
#

hello when will the sea vanila official server be up

keen lantern
#

@vapid zephyrNo reaction

vapid zephyr
#

what do you mean

#

chose that, and appeal

ember roost
#

@vapid zephyr hello just wanted to know are the SEA servers offline if yes when will it come back up online

vapid zephyr
#

long and main are up yes

ember roost
#

main down man

vapid zephyr
ocean thistle
#

It does seem to be down on battlemetrics for 4 minutes or so now

ember roost
#

i got disconnect 2 min ago

vapid zephyr
ocean thistle
#

Sea Long is up though

ember roost
#

not found

vapid zephyr
#

tuff, if its still down, well let staff know

#

thanks for brining it to our attention

ocean thistle
#

Sea main is down it seems yeah

keen lantern
#

<@&274971100184576010> s there a gentleman online who can help me with this? I'm in a hurry. My base is being please help me deal with vpnban. I went to the website to complain, it showed 5-10 minutes to try again, no response raided. 76561199155014772

ember roost
#

how long does outage last in rustoria

vapid zephyr
visual folio
#

ME TO
I JUST WON 420 SCRAP IN WHEEL

vapid zephyr
#

of SEA main

ember roost
vapid zephyr
#

being worked on now, thanks for letting us know

ember roost
#

np

slow birch
#

Devs are on Sea Main

ocean thistle
#

Thanks Jamie!

vapid zephyr
#

@keen lantern

visual folio
keen lantern
#

@vapid zephyrSir, could you help me deal with vpnban? I will appeal the ban on the website. He told me I hadn't been kicked and told me to try again in 5-10 minutes

#

@vapid zephyrI picked that option and he told me I wasn't banned. Let me try again in 5-10 minutes. But I've been trying for an hour

vapid zephyr
#

the one with all the big arrows going to it

#

the 2nd option

ember roost
#

server back up thank you

#

raid time 😈

ocean thistle
ember roost
#

thank you

visual folio
#

server goes back 2 min

ember roost
#

what

vapid zephyr
#

roll back maybe

#

not sure

ember roost
#

ok np

visual folio
#

yup

#

but np

#

i got my scrap back

vapid zephyr
#

@keen lantern

keen lantern
#

@vapid zephyrI tried

vapid zephyr
#

and...?

#

it should go through

slow birch
#

Which option?

vapid zephyr
#

3rd one please jamie

west mica
vapid zephyr
west mica
vapid zephyr
tranquil temple
#

hi admin

#

im banned

vapid zephyr
#

im not an admin, but I may be able to help, whats up?

tranquil temple
#

hi admin. I found out today that the server was banned for hacking and I think this is very unfair.
I do not know for what reason it became a ban, and I have never committed anything illegal. I have suffered damage due to this, and I hope that it will be resolved as soon as possible. thank you

vapid zephyr
tranquil temple
#

error message

#

YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.

#

I've been trying for 30 minutes

vapid zephyr
tranquil temple
#

thx

vapid zephyr
#

pick option 2 and try again please

tranquil temple
#

Should I wait 1 to 3 days?

#

I am also using VIP, which is very unfair.

vapid zephyr
#

the process does typically take 1-3 buisness days, it may take longer depending on the situation, just a heads up :)

tranquil temple
#

can't you help me any more?

vapid zephyr
#

I am personally not even an admin, so i cant review bans at all, but an admin will help you via the appeal

tranquil temple
#

Thank you very much for your help.

#

bye

vapid zephyr
#

no problem! good luck on your appealpepeheartoria

tranquil temple
#

ThumbsUporia .

west mica
marble mantleBOT
tranquil temple
#

76561198989032690

west mica
tranquil temple
#

Thank you very much for your help.

vapid zephyr
#

glad to see someone was able to help you out, good luck on your wipe!! pepeheartoria

tranquil temple
#

thx to everybody XD

#

im so happy

#

im on XD

formal monolith
#

i purchased rust last week, and played on Rustoria Main server for a bit on my Steam Deck. Then I logged in today, and found out that i was banned for hacking?

vapid zephyr
#

!appeal

formal monolith
#

this is weird, because i never hacked

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

formal monolith
#

i tried appealing, but it says " You dont seem to be banned, if you are banned recently please wait ...."

#

but i cant connect to Rustoria server

vapid zephyr
#

Please appeal it as the 2nd option

formal monolith
#

ok

vapid zephyr
#

Should go through

formal monolith
#

went thru

#

thank you

vapid zephyr
#

No problem!! Good luck on your appeal

hallow cloud
#

banned on rustoria due to cheats/hacker. I couldn't play with cheats on the classics because I just started playing rast right now. I played for a long time on bloodlust, played only 30 hours and that's it. Right now they called me to this server and I'm in the bath. what to do?

marble mantleBOT
#

Привет, @hallow cloud

Для обжалования бана или мута, пожалуйста пройдите по ссылке и подайте апелляцию на: https://bans.rustoria.co/

Если ваш Discord привязан к учетной записи на https://rustoria.link/ вы получите уведомление от бота, посредством личного сообщения.
Если нет, вам придется проверять статус апелляции на сайте.

Апелляции рассматриваются в порядке очереди.
Заметка: Среднее время ожидания ответа 1-3 дня, но время может измениться в зависимости от загруженности персонала.

fathom stratus
#

i was typing
welcome to Rustoria | R7 Best SHOP (:
and i got chat muted i did'nt know that was not allowed some one unmute plz
Rustoria EU Main

slow birch
#

What is your steam ID?

vapid zephyr
#

@fathom stratus^^^

fathom stratus
#

(:

vapid zephyr
#

@slow birch ^^^

fathom stratus
#

deleted plz after

vapid zephyr
#

its public info

#

anyone can get your steamID

fathom stratus
#

nvm its okay my bettlemetrex privte

vapid zephyr
#

all good! Im sure jamie can delete it regardless after

slow birch
#

I cleared it

slow birch
#

You were spamming the chat with the message over and over.

fathom stratus
#

did i type it more then 5 times?

#

i dont thing

slow birch
#

Yeah it looks like it in quickish succession

fathom stratus
#

kk

slow birch
#

Not to worry it's not a massive crime but if you can just refrain from spamming that would be great going forwards

#

Just counted up and it was 10 times

astral meadow
#

lf help blatant aimhacker at 10x

#

ongoing right now

brittle zodiac
#

BLATANT CHEATERS ON RUSTORIA US MAIN

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

brittle zodiac
#

ALREADY F7'D CANT MAKE A TICKET BECAUSE IM PERM MUTED

vapid zephyr
#

well... there is a website

brittle zodiac
#

TICKET CREATED

hexed nimbus
vapid zephyr
#

someone will look into the ticket as soon as possible, thanks for making us aware

tender jasper
#

admin is 10x down

#

pls help

near halo
#

<@&274971100184576010> HORRIBLE LAG ON US MAIN PELASE FIX

raven mist
#

We are on it

near halo
#

thank u]

plush fern
#

and EU medium

noble terrace
#

yep we're on top of it 🙂

ocean thistle
mild yacht
#

3x vanilla eu lagging so much

red pier
#

Rustoria EU Long laggg so much

old tree
#

rustoria 3x no bps is lagging like a mf

mild yacht
#

1110 ping

old tree
#

same happening last wipe too

fallow fulcrum
#

rustoria us main lagging

raven mist
#

We are on it

old tree
#

are yall paying your server bills or what ????

mild yacht
junior venture
#

Admins are aware and are working on it please have patience.

vivid silo
#

Rustoria EU completely frozen

raven mist
fathom stratus
quaint blade
#

is it ddos

fathom stratus
#

rustoria eu main

carmine night
#

guys, i think its lagging

ocean thistle
#

We are aware, thank you for the report!

raven mist
quaint blade
#

hey hai

carmine night
fathom stratus
carmine night
#

imagine not being able to post gifs

vapid zephyr
#

not the place for this

#

lag is being worked on

#

please be patient

fathom stratus
#

so many spaming

dull bobcat
#

rustoria us mian is lagging like crazy please help fix

fathom stratus
#

they making the server even lag more

carmine night
#

they are working on it

noble terrace
#

We're aware y'all, I promise it's being worked on heartoria

dull bobcat
#

rollback

#

lol i died to lag

blissful herald
dull bobcat
#

AHHHHHH

carmine night
fathom stratus
#

i was wondering why thy not getting muted to make the server refresh and work agan

#

@blissful herald could you please use this command to turren off the chat when the server lag to make it better

chat.enabled false

#

you can do chat.enabled true to turren it on agan *

old tree
#

why am i paying for such a laggy server

#

rustoria 3x no bps

fathom stratus
ocean thistle
#

greenalert We are actively working on the lag issues

fallow fulcrum
#

im leaving rustoria

#

this happens every wipe

carmine night
#

bye

fossil scroll
#

yo @balmy cypress

#

i got banned for playing with hacker but ion even think he was hacking#

#

@slow birch

#

<@&274971100184576010>

ocean thistle
marble mantleBOT
#

Hey, @fossil scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

blissful herald
carmine night
#

seems like its better now

raven mist
#

I pressed fix button

carmine night
#

u genius

raven mist
#

Need to press it a few more times

vapid zephyr
#

YAY!!!

blissful herald
carmine night
#

Big W

ocean thistle
#

wrong emote

carmine night
slow birch
carmine night
#

nvm

fossil scroll
carmine night
#

lagging again

dull bobcat
#

its been 30 min still lagging just restart server man cmon

mild yacht
#

fix the ping ffs

slow birch
marble mantleBOT
#

Hey, @fossil scroll

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil scroll
karmic atlas
#

pls restart EU Long or something its lagging like shit

fossil scroll
#

i aint trynna do that it takes 2 days

carmine night
slow birch
fossil scroll
#

this shits annoying

#

the kids fucking dogshit

raven mist
thin creek
#

US long LAAAGGG

carmine night
#

if loads of servers are lagging then its not a server issue, its a connection issue in the database or something like that

dull bobcat
#

whats the issue

slow birch
#

Most the time it is quicker than 2 days

carmine night
#

they gotta investigate to find it

#

use common sense

fossil scroll
thin creek
#

US long bad performance

dull bobcat
#

@carmine night you tryn be moderator or what

carmine night
#

im just giving u the common bs, thinking with the brain

near halo
#

horrible lag wtf?

old tree
#

lag af

carmine night
#

these mfs

#

smh

leaden stream
#

EU MAIN LAGGING

prime crystal
loud sluice
#

EU LONG LAGGING 2000 ping

raven mist
#

Network team is on it

fallow fulcrum
#

RESTART THE FUCKING SERVERS

#

not that hard

quaint dragon
#

we got insided group split in half and the half i went with was cheating i didnt know anyway i can get unbanned?

timid glade
#

You guys lagging in Rustoria us medium?

stuck talon
#

main us

thin creek
#

10 dollars is expensive for this service. (us long bad performance)

fallow fulcrum
quaint dragon
#

i got proof i got insided?

timid glade
fallow fulcrum
torn token
#

laggy af

blazing fern
#

main getting hacked i think this shit crazy

near halo
#

ddos attack

torn token
#

who ddosing

fallow fulcrum
#

ab6 us main

quaint dragon
# fallow fulcrum insiding isnt bannable

i know i got banned bc wen we got insided i went w the kid who was cheating bc the insiders changed the codes and the team split i had no idea that the kids who didnt inside was cheating tbh

torn token
#

m21 unraidable US Main

fallow fulcrum
rotund anchor
#

rollback main

steel widget
#

ITS FUCKING WILD MIKE HITTING THE SERVER MAN

raven mist
#

Whos mike

steel widget
#

hes the guy hitting in

west mica
raven mist
#

Is it mike again??

quaint dragon
#

@raven mist i did make a appeal

noble terrace
steel widget
#

wild mike yes

raven mist
raven mist
steel widget
#

i have clip

near halo
steel widget
#

proof

noble terrace
raven mist
#

Are u mike?

steel widget
#

no...

near halo
#

who is mike

steel widget
#

ddoser

near halo
#

this has to be a ddos attack right

steel widget
#

it has to be man

daring galleon
#

roll back the damn server

steel widget
#

fr

earnest mauve
#

stfu dont roll back

raven mist
#

Network issues indeed. But its being looked into by our host

steel widget
#

lost so many rockets

raven mist
#

Rollbacks wont happen

near halo
#

these asian guys are ddosing again

daring galleon
#

legit people are able to loot still while every one else is timing out

raven mist
timid glade
steel widget
#

it is

near halo
#

Whats mike ign

high scarab
#

fix server pls

timid glade
raven mist
steel widget
#

smg willard

#

smg.willard

dawn sierra
#

how long it will take?

carmine night
#

50 years

raven mist
#

No ETA

steel widget
#

something like thaT

near halo
#

haha we kiled his ass for l9 ak and launcher a few ago

lone sierra
#

EU LONG IS LAGGING HELLO EMPLOYEES! <@&274971100184576010>

near halo
#

the minute we did it began to lag

fair rover
#

US SMALL IS LAGGING FIX IT MONKEY TARDS

raven mist
#

Wow wow

raven mist
wind peak
#

every server is lkagging rn

marble mantleBOT
#

:ok_hand: channel locked by hoppel#0001

fossil igloo
marble mantleBOT
#

:ok_hand: channel unlocked by hoppel#0001

unborn cargo
#

where do i ban appeal

lyric basalt
marble mantleBOT
#

Hey, @unborn cargo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

muted river
#

!appeal

marble mantleBOT
#

Hey, @muted river

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vernal cove
#

Doesnt automute fucking work ingame?

lyric basalt
vernal cove
#

When people spam binds

#

u used to get 6h mute if u spammed more than 3

#

Doesnt seem to be working on eu long

lone sierra
#

To the guy that muted me, fuck you.

near halo
#

is sea main down

vapid zephyr
#

probably said something rude, or spammed, etc

#

you dont get muted for no reason

lone sierra
#

I said eu long is lagging emploees

pale canyon
#

Is there any admin around I can talk to? Very strange situation where my buddy was just false banned from paranoid.gg and now trying to join here he gets this msg

vapid zephyr
#

we dont share bans

lone sierra
#

So the emploee that muted me can suck my cock.

vapid zephyr
#

this is a ban from our server

pale canyon
#

Hmm

vapid zephyr
jade marten
#

Can you check when the ban was issued. I did just appeal.

#

Just curious

vapid zephyr
#

not something we can say

pale canyon
#

Is there a way you could investigate my friends steam profile? The other server said someone under his name was banned 2 years ago from theirs as well for scripting but it should be tied to steam id not actual name right?

vapid zephyr
#

maybe an admin can DM if you leave your steam ID in here

pale canyon
#

ty for the response

vapid zephyr
echo stratus
#

where do i report someone?>

jade marten
#

This man stew out here posting my steam id for everyone to see in multiple discords. Shame on stew, Shame

vapid zephyr
marble mantleBOT
#

Hey, @echo stratus

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

echo stratus
#

ah

vapid zephyr
#

I am not an admin, do I cant personally look into tickets, an admin will as soon as possible, I promise

pale canyon
#

Steam ID: STEAM_0:0:22061902 This is the steam id for swhipple

vapid zephyr
#

steam 64 ID

#

765611

pale canyon
#

oh sry

vapid zephyr
#

just the ID works

jade marten
#

Steam ID: 76561198004389532 here it is

vapid zephyr
#

wondering ban issue date ^^

pale canyon
#

just curious how this happened. Did they ban by name all that time ago and it just doubled up on steamIDs?

vapid zephyr
#

no It wouldve been a ban by an admin

#

for scripting

#

I cant go into detail as Im not an admin and cant see the specifics, but thats what it wouldve been

jade marten
#

Man I swear Clara was on my pc before me it wasn't my fault

west mica
vapid zephyr
#

nice! go have fun guys!

jade marten
#

Thank you everyone! Your quick response is greatly appreciated!

pale canyon
#

TYYYY heck paranoidx3 rustoria ftw

muted river
#

Can an admin DM me by any chance and tell me why I was banned from Rustoria US Small as soon as I joined. I've never played on there server before. My Steam ID is : 76561199281975262

muted river
#

Yeah. I switched from PlayStation not too long ago, so I'm still new to pc related shit

bright sky
#

yo

#

im ban for hacking i dont hack

noble terrace
marble mantleBOT
#

Hey, @bright sky

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
manic kayak
#

how do i talk to an admen

#

i got someone cheating and got it on a clip

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

muted river
#

@noble terrace Yes. That's the only account i have

noble terrace
manic kayak
#

how do i talk to an admen i have someone full cheating on a clip

noble terrace
#

upload the clip to youtube or streamable and include the link to the clip in your ticket

manic kayak
#

kk thx

#

is there a way i can just talk to an admen?

noble terrace
noble terrace
manic kayak
#

can u show me how to edit the vid

vapid zephyr
#

hmm

#

why do you need to edit

manic kayak
#

i have a clip of a guy cheating

vapid zephyr
#

just upload it to streamable or youtube and submit it in the ticket website

manic kayak
#

i was trying to make it a short clip bc its a 20 min clip

#

yk?

vapid zephyr
#

we arent a video editing company, idk

#

we just ask for a clip for proof, it help

manic kayak
#

ik i wish there was a way i could just show yall

vapid zephyr
#

the youtube or streamable in the ticket :)

manic kayak
#

ik but i dont want to insert a full 20 min clip when its in the last min

vapid zephyr
#

you could just upload it and say skip to final minute

#

or whenever it matters

manic kayak
#

alr i did it

vapid zephyr
#

someone will look at it as soon as possible

fresh idol
#

helo

drowsy maple
fresh idol
#

someon telled me go to discord

drowsy maple
marble mantleBOT
manic kayak
#

i submitted it throug the website and its not loading it just showes the cicle spinning

#

does that mean its under review?

fresh idol
#

76561199344870587 i tink

#

helo

west mica
fresh idol
#

not alow to talk

#

my akkount how you say

#

wait

#

i tink 30 i play many on friend home

woeful scroll
#

are there admins on here for 2x vanilla us?

fresh idol
#

i dont know we talk on facetime

manic kayak
#

i submitted it throug the website and its not loading it just showes the cicle spinning
does that mean its under review?

fresh idol
#

i sayed not alowed

#

why i kan not join

#

who i send mesege?

#

who i send what name?

#

okay

#

i join server

sharp birch
#

!appeal

marble mantleBOT
#

Hey, @sharp birch

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

sharp birch
#

I wrote a ticket and it said error .

reef snow
#

!rules

marble mantleBOT
tender mica
#

i need a ticket

blazing coyote
#

can i get help in the waiting room?

junior wing
#

what do you need help with

blazing coyote
#

payment support, i need the link to pay for the chargeback or something?

junior wing
#

have you spoken to anyone about it?

blazing coyote
#

yes but no one sent me the link or what ever it is so i can pay for it and get unbanned

blazing coyote
#

dm who

#

i did try to dm them anyway but nothing goes thru to them

junior wing
woeful pendant
#

can anyone tell me what kind of peak to build for this base im making

#

im making my own design

formal monolith
#

i sent in my ban appeal

#

when do i expect a response, and where do i see the response if i link my steam account to rustoria

noble terrace
#

you'll get a DM since you're linked

formal monolith
clever mica
#

@drowsy maple Killua here in discord

#

how much longer?

#

@drowsy maple

#

is there any other admins on, @drowsy maple told me to come to discord but he is not responding.

noble terrace
drowsy maple
bitter venture
#

help

hearty drift
#

!appeal

marble mantleBOT
#

Hey, @hearty drift

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

is the server eu down

#

eu main

blissful herald
frigid lance
#

I fell off the server and I can't reconnect even though my internet is fine. I'm on the US MEDIUM outpost server, and my friend Sage is there.

hollow cipher
#

hello, i need help please

#

the server kick me for hacking but i never use hacks

marble mantleBOT
#

Hey, @hollow cipher

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tardy sphinx
#

!appeal

marble mantleBOT
#

Hey, @tardy sphinx

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

outer jacinth
#

there is some kid on us small thats spamming chat

drowsy maple
drowsy maple
marble mantleBOT
#

Hey, @outer jacinth

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

drowsy maple
cinder olive
#

why tf when im trying to wall something called antihack pop off?

mellow tundra
#

That's a standard game thing

#

Rust-related

#

Means there's something in the way

cinder olive
#

bro 10k hours never got it before...

mellow tundra
#

its just a generic block message

drowsy maple
dry forum
#

76561198882517373 vpn ban

#

@drowsy maple

drowsy maple
#

looking

drowsy maple
dry forum
#

ok

languid marsh
#

how long is playin with cheater ban?

junior wing
#

Depends on each case

drowsy maple
drowsy maple
marble mantleBOT
maiden plaza
#

I NEED HELP

#

URGENTLY

slow birch
#

Please post what you need help with. Then we can direct the best person to assist.

maiden plaza
#

rust settings its so werid but i think you guys could help i would be so happy

#

its like fucked up

#

when i sprint i walk slow

#

pls help sadchamp

slow birch
#

Scroll to the bottom of options and press reset to default

#

If that doesn't help I am at a loss sorry

maiden plaza
#

i did pls man

#

PLS JUST JOIN AND ATYLEAST LOOK

slow birch
#

I am not trying to be funny with you but if you have done that. Then I have no idea looking won't magically make me a settings expert.

#

Google might be able to help

maiden plaza
#

🤬

#

shitty support

slow birch
#

Do you have a Rustoria related issue?

maiden plaza
#

yes

#

that aswell im getting hacked on

drowsy maple
marble mantleBOT
slow birch
#

!report you will need to put a ticket in if you suspect someone of cheating.

marble mantleBOT
#

Hey, @slow birch

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

maiden plaza
#

ion need to post shit fuck yall shitty ass support go fuck urselfs 🤬 🤬 🤬

marble mantleBOT
#

Hey, @languid marsh

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

languid marsh
drowsy maple
#

I am not sure when that one will expire, you may need to appeal it

#

!appeal

marble mantleBOT
#

Hey, @drowsy maple

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

pine minnow
#

@drowsy maple can you check dms

nova escarp
drowsy maple
nova escarp
#

fr

neat pilot
#

hai

#

76561199108625445 VPN ban

#

@drowsy maple

#

👀

slow birch
neat pilot
slow birch
#

No your other account

neat pilot
drowsy maple
neat pilot
#

I can't find it。

#

I promise i am innocent

marble mantleBOT
#

Hey, @strong summit

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

#

Hey, @strong summit

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

worthy willow
#

Admins, moders? Please check ticket faster Ticket #fc3a4f

ocean thistle
worthy willow
#

If i have ban playing with cheater but ban is not true when i will get unban?

#

When i will get off ban?

raw galleon
#

Hi, i've been paying the VIP for EU Long since last month but I entered now and I have to wait for the queue. Where can I send a report of that.

drowsy maple
marble mantleBOT
clear phoenix
#

hello, is twitter account linking broken? cant get at the kit loyal due to it.

worthy willow
#

76561199096700106

#

@drowsy maple can u unban my friends? We play without cheats i can explain u situation

#

We have bug on server

drowsy maple
drowsy maple
worthy willow
#

1 of us wasn’t play, he sleep in our house and when we go furm this 1 guy was bunned

#

Banned*

worthy willow
#

My id

drowsy maple
drowsy maple
#

oh same one haha

#

that one looks ok

worthy willow
#

Ok

drowsy maple
#

You have other IDs for me to check?

worthy willow
#

Second pls

drowsy maple
#

ok

silver path
#

hey i was just wondering i received a message from someone by the name of Naxuhh on steam claiming to be a Rustoria admin and he asked me to vote for Rustoria servers and ill get VIP or something for it. I obviously believe its a scam so I haven't touched it but i was just wondering whether this by any chance is legit. thanks heaps!

drowsy maple
#

i mean their discord id

#

haha

worthy willow
#

76561199154632136

drowsy maple
silver path
#

how would one locate the steam Id?

worthy willow
drowsy maple
drowsy maple
#

jump in vc for a min>

worthy willow
#

76561198277323266

#

Some of this 100%

worthy willow
#

@drowsy maple

gaunt kettle
#

Can I speak with an admin please?

drowsy maple
worthy willow
#

Ok i know storry

#

My friend leave team and give 1 naked pickaxe

#

Than anticheat ban this naked, my teammate see this just now

drowsy maple
worthy willow
#

He leave from us team and make new team with naked

gaunt kettle
#

??????

worthy willow
#

He don’t know this guy

#

Please unban him

gaunt kettle
drowsy maple
gaunt kettle
#

join the vc please

worthy willow
#

Bro, so what?

drowsy maple
drowsy maple
marble mantleBOT
#

Hey, @worthy willow

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

glass locust
worthy willow
gaunt kettle
drowsy maple
gaunt kettle
#

No worries

#

Any other mod/admin available please?

drowsy maple
#

Just a minute please

drowsy maple
marble mantleBOT
#

Hey, @gaunt kettle

To report a rulebreaker or issue on Rustoria, please use:

  • The website https://rustoria.co/tickets. Please include as much information as possible.
  • Alternatively use the /ticket command IN-GAME. Please include as much information as possible.

To include evidence in an in-game ticket, please use:

  • A service such as YouTube or Streamable for video evidence.
  • A service such as Imgur for screenshots.

If you are banned, please use !appeal in our Discord.

glass locust
#

How long do I have to wait to see the appeal?

molten flicker
rain path
#

!appeal

marble mantleBOT
#

Hey, @rain path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

rain path
#

!appeal

marble mantleBOT
#

Hey, @rain path

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

fossil abyss
#

any admin online? Need help

rain path
#

i also need help

blissful herald
#

what help you need guys

rain path
#

he can go first

blissful herald
#

🙂

#

juts type out whats going on

fossil abyss
#

Thanks dude

rain path
#

but the server is saying im banned for "hacking" everytime i join yet the appeal system says im not banned

fossil abyss
#

I’m got vpn banned. And need me come to discord found admin

blissful herald
#

or well whats your steam ID

#

!steamid

marble mantleBOT
fossil abyss
#

My steam is

blissful herald
fossil abyss
#

Okey I will be waiting for her

rain path
#

my appeal worked so i suppose ill just wait

blissful herald
fossil abyss
#

thanks