#support

1 messages · Page 190 of 1

glacial dagger
#

Please do not tag admins, just use !ticket

static ivy
#

okay

near halo
#

can i get support please

vapid zephyr
#

what can i help with?

near halo
#

admin support 🙂

vapid zephyr
#

are you banned?

#

need to report a cheater?

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because often times we dont simply have admins on all the time for things like this

full sinew
#

Hi admins, why is the orb loot area not on the map?
3x NoBP EU

vapid zephyr
#

dome?

full sinew
#

sphere

vapid zephyr
#

ill assume you mean dome

#

1 sec

near halo
#

What time is the vape on the Monday server

vapid zephyr
#

US or EU

near halo
#

EU

full sinew
#

EU yes

vapid zephyr
#

trying to find out rn

cursive kayakBOT
#

@near halo

:flag_eu: EU Mondays

IP: connect mon.rustoria.uk:28012
Next Wipe: <t:1681135200:F> (<t:1681135200:R>)
Wipe Schedule: Mon @ 3PM UK Time
Map Size: 4000
Team UI: 12

full sinew
#

my english is not very good

vapid zephyr
near halo
#

thanks

full sinew
#

The dome is seriously not on the map, I'm surprised

vapid zephyr
#

loading in to have a look

full sinew
#

ok i'm waiting for you to check

boreal valley
#

is it up

full sinew
#

The admin is checking, we are waiting, let's see.

vapid zephyr
#

maybe map size

full sinew
#

Is the dome on the map, so there is only a picture and no name on the map?

vapid zephyr
#

i do not see dome

#

you may be right

boreal valley
#

okay like 10

full sinew
#

wipe has just arrived, do you have a chance to fix the map, wipe again, I think it's possible

vapid zephyr
noble terrace
#

Not every monument is guaranteed to be on every map unfortunately

near halo
#

<@&274971100184576010> Sea Long stats not working

full sinew
#

The dome is seriously an important loot area. Frankly, we were very upset that he was not as a team. It may have been a mistake, I think, report it to the higher authorities. It's been 2 hours since the wipe came, I think wipe again.

noble terrace
#

We are not going to rewipe the server because you dislike the map, I'm sorry :/

full sinew
#

Until this time, the dome was on every map 😢 I've been playing on your server for months, we're so sorry it didn't happen.

#

I hope the dome will be on the next wipe maps. I think many players like me would like it to be. I don't think it's a loot area to be overlooked.

#

But thank you for your interest and concern. I hope we see the dome again in the next maps 🙂 ❤️

thorny dune
# full sinew The dome is seriously an important loot area. Frankly, we were very upset that h...

Hello there, thank you for reaching out about this and I am sorry to hear you are disappointed with the map on this occasion, now that 2 hours has passed since the server has wiped I am sorry to say that the server will not rewipe again because of this. I can assure you though this feedback has been passed onto our map team who will take it on board for future wipes. If I hear anything on this matter I will reach out to you and pass on the information. Thank you again for reaching out and engaging with us on this and I hope you do at least go on to enjoy the rest of your day!

full sinew
fading mural
#

i have a question

noble terrace
fading mural
#

at what time does Rustoria Eu long restart?

noble terrace
abstract heron
#

need help with ban

thin plover
marble mantleBOT
#

Hey, @abstract heron

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

normal orbit
#

Hi Rustoria team. I'm wondering if you can tell me if the USA servers are located East Coast or West coast? or more specifically what state, I'm asking for purposes of using exit lag to reduce ping.

idle rampart
#

did rustoria us monday bp wipe or just wipe ?

toxic shard
#

normal wipe, there will not be bp wipes on mondays

toxic shard
normal orbit
strong kestrel
#

x5 zeus eu, we took heli and loot is glitched in air and flames arent going out

strong kestrel
#

admin, come to g3 on zeus eu x5 to see the glitch of helicopter- we got scammed

lone hinge
#

So you most likely wont get anything out of it

strong kestrel
#

we got scammed - we took heli but the loot crates are on fir and cant be looted

lone hinge
#

How new are you?

strong kestrel
#

new toi what?

lone hinge
#

they are always on fire. You need to wait

strong kestrel
#

they been on fire for 25 mins, ive 13k hrs

lone hinge
#

they sometimes can take longer. Just wait it out

strong kestrel
#

@toxic shard

vapid zephyr
#

Nothing will happen anyways my friend, admins don’t interfere with gameplay

#

Hopefully it sorts itself out

strong kestrel
#

this update has been the worst - so buggy

vapid zephyr
#

Nothing we can do about it :( we are also dealing with issues do to this new update, sucks for everyone involved

craggy anvil
#

When they turn on more slots on eu long, is there a big queue, and the slots have not been added as before?

ocean thistle
fast root
#

Zeus 5x eu completely messed think it’s getting dossed but trees aren’t even loading in for everyone I asked in chat and a vc and it’s happening to other people

ocean thistle
marble mantleBOT
#

Hey, @fast root

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

fast root
craggy anvil
stark lily
#

Brother can u give mb 400 slots on Long

ocean thistle
marble mantleBOT
#

Hey, @stark lily

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

frozen jasper
#

why bot dont shoot on any ppl on x2 eu vanilla ? ia full bug

toxic shard
stark lily
vapid zephyr
marble mantleBOT
#

You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.

https://donate.rustoria.co/

vapid zephyr
#

This how others are skipping queue :)

stark lily
#

)

#

I cant, i from Ru)

#

i was tried)

vapid zephyr
#

Im not sure how it works for sure with that

#

If you make a ticket in there :D

stark lily
#

^_^

hushed niche
#

que puede ser

#

hello good I place that ip and it does not work loads a few seconds and comes out client.connect error trio5x.rustoria.us:28010

stark lily
#

How much peoples in queue need to add any slots?

toxic shard
#

depend on the server, some have a hard limit

stark lily
#

On Long

deep tendon
#

any spanish mod who could help me?

coarse lichen
strong kestrel
#

gg wipe, server unplayable

coarse lichen
hushed niche
#

I'm having a problem with the x5 trio server that does not appear and when I put the ip I get that reconnect_error_no_address

high crescent
#

Hello

high crescent
#

Why are there 375 slots on rustoria EU LONG ?

coarse lichen
marble mantleBOT
#

Hey, @high crescent

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

hushed niche
#

I just did it and I get the same thing

high crescent
#

Well, if they are dynamic , why do the slots not increase at 117 queue?

#

i stay in queue 6 hours

coarse lichen
coarse lichen
high crescent
#

Its been like this almost all day. They dont grow

coarse lichen
hushed niche
#

Yes and intending to look for it but I see the x10 and x5 zeus the x5 trio does not appear

coarse lichen
hushed niche
#

I am not using the filters and if I am in modified if with a friend we played it but now it does not appear to either of us

high crescent
#

Will i be able to buy a Vip if i Live in Russia?

toxic shard
#

or a paypal account

strong moss
#

hello, I have proof that the player with the nickname almaz plays with cheats on the rustoria ey long server, I can give screenshots

noble terrace
marble mantleBOT
#

Hey, @strong moss

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fading mural
noble terrace
snow saffron
#

/ticket

marble mantleBOT
#

Hey, @snow saffron

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

fading mural
#

how are the slots managed

pure vector
marble mantleBOT
#

Hey, @fading mural

The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.

mint patio
#

!appeal

marble mantleBOT
#

Hey, @mint patio

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

high crescent
#

Is it possible to cancel a Vip gift on the rustoria website ?

high crescent
shut inlet
#

RUSTORIA US MONDAYS IS FULL WIPE TODAY?

thin plover
hallow cloud
#

banned on rustoria due to cheats/hacker. I couldn't play with cheats on the classics because I just started playing rast right now. I played for a long time on bloodlust, played only 30 hours and that's it. Right now they called me to this server and I'm in the bath. what to do?

marble mantleBOT
#

Hey, @hallow cloud

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

proper crater
#

i have a bug where i can see my friend in base but he isn't in base and map also shows that he is in base no matter where i am its really annoying because i don't see him

#

im playing on 3x eu

lone hinge
#

"I can see my friend in base but he isn't in base" ? You mean, his green marker?

proper crater
#

yea i can see his name on the map that he is afk base but he isn't really afk he is outside of the base

#

i assume that the teleporting is glitching this

lone hinge
#

It's the setting you have clicked in the options. That is, if you're talking about green marker

proper crater
#

no

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game is showing me he is here yea but he isn't

#

its like he is afk for me but he isn't actually afk

lone hinge
#

Tried rejoining?

proper crater
#

im gonna do that now

topaz moss
#

Why was I banned as soon as I went online

#

I haven't even logged into my account or computer these two days

near halo
#

Please answer ticket i waited for 3 days AYS_nocot

lyric basalt
marble mantleBOT
#

Hey, @topaz moss

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

noble terrace
versed fjord
#

how much time did it takes to watch my ban appeal?

#

site writes that im not in ban list but i cant join the server

mental smelt
#

rustoria 2x down

warm beacon
#

rustoria off , why?

ocean thistle
ocean thistle
warm beacon
#

EU Long off

lyric basalt
buoyant geode
#

how does it crash

proven citrus
#

Do any admins here know if downloading an older version of the game to play old recoil is game bannable?

abstract oxide
#

I don't think this is even possible

raven mist
#

Not sure how that would work

mental smelt
#

Have you seen Rust when even 1 file is not the same as the server?

near halo
#

why is the server down? eu long

abstract oxide
modern yarrow
#

2x us vanilla didnt wipe

near halo
abstract oxide
lament river
#

opening slots?

proven citrus
#

It's in steam...

raven mist
#

with an outdated version

lament river
#

are admins gonna open slots?

proven citrus
#

That's the video I saw

tender steeple
#

Can we just ban these kids on 3x

#

Admitted to player swapping (playing with a group larger than 6)

ocean thistle
marble mantleBOT
#

Hey, @tender steeple

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

tender steeple
#

Which is the evidence to which would get them bannned

raven mist
#

What in that screenshot make you think they swap players?

tender steeple
#

Well I’ve watched them swap players throughout every wipe

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Not name change. SWAP

raven mist
#

you can swap in a new player and kick someone out

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however you cannot reinvite the player that left/kicked

tender steeple
#

I mean that sounds a bit flawed

raven mist
#

how so?

tender steeple
#

These players maintain 6 players at all hours in a wipe

ionic mortar
#

hiya, cant connect to half of the servers

raven mist
ionic mortar
#

thanks

tender steeple
#

I guess so. No way to make it perfect

near halo
#

can i refung my vip?

#

eu long is unplayable

noble terrace
noble terrace
marble mantleBOT
#

Hey, @near halo

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

near halo
#

why is us mondays so laggy like u lower pop and make map smaller and its still shitty connection

marble mantleBOT
#

Hey, @near halo

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

obsidian jasper
#

why rustoria eu long

noble terrace
ivory pike
#

@radiant cypress

obsidian jasper
#

FUUUUCK

#
  • 5 HOURS FUCKKKKKKKK
wispy loom
near halo
#

better

autumn vector
#

how do i make a ticket for cheater

ocean thistle
marble mantleBOT
#

Hey, @autumn vector

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

proper crater
#

dragging water out of a bottle crashes me out from the server lol

cunning carbon
#

What is happening with EU long?

lime dome
#

found admin abuse on rustoria.co eu main

Raided base like 24h ago didnt leave upkeep left it to decaying and came back today base isnt decaying didnt even lose 1 hp, from inside full hp and from outside full hp

zealous kettle
lime dome
#

nononono doors were all closed all my doors tc noone can acess

zealous kettle
#

Is there upkeep in the base now?

lime dome
#

and i fullyed killed him saw it in console yesterday and hes body wasnt there when i killed him

#

i clear all around with my friend, and no not at all

#

sent in dm location

obsidian jasper
#

why rustoria eu long

#

Connektion attempt failed

zealous kettle
lime dome
#

didnt losse tc access

zealous kettle
lime dome
#

and it didnt decay

zealous kettle
lime dome
#

no

#

there was no upkeep since i raided it

#

its bug or admin abuse you should check it in game

zealous kettle
lime dome
#

no its not multi tc base

#

like the base owner i killed and he was knocked i shot him he was full dead , i went there and body was gone , was searching 2 blocks each side and body wasnt there (body from me was like 10m away)

merry sequoia
#

/ticket

marble mantleBOT
#

Hey, @merry sequoia

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

obsidian jasper
#

why rustoria eu long

#

Connektion attempt failed

raven mist
#

because

#

it is still booting up

obsidian jasper
#

Fsking

abstract oxide
obsidian jasper
#

@abstract oxideпоможешь?

#

Баг с поездом когда стаешь на край и проваливаешься в текстуру работает еще?

abstract oxide
obsidian jasper
#

@abstract oxideа опасно делать? или нет именно на растории и банят ли за него

#

посмотри 1 минута и скажи забанить могут ли за него или нет)

abstract oxide
obsidian jasper
#

)))))))))

distant oxide
#

!ticket

marble mantleBOT
#

Hey, @distant oxide

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

distant oxide
#

/ticket

marble mantleBOT
#

Hey, @distant oxide

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

is it possible to get refund ?

#

due to lag ?

ocean thistle
marble mantleBOT
#

Hey, @near halo

If you are having VIP issues, such as:

  • Queue skip not working
  • Never received your kits in-game
  • VIP transfer (If you bought for the wrong server)
  • Wishing a refund according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)

What we do not offer:

  • Refunds not according to TOS (Refer to 6. Returns and Refunds https://rustoria.co/terms)
  • VIP transfer (Unless bought for the wrong server)
    Note: We used to transfer VIP within the first 7 days of buying but this has since been changed.

First double check you are connecting to the correct server. If you are, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #payment-support and provide your SteamID64 and any other relevant information so you can get the issue solved faster.

hybrid sage
#

is pvp+ kit and god pvp+ kit seperate? like u can clailm both on seperate cooldowns?

near halo
#

the worst wipe was in this server we have spent too many hours to build we have lost many things due to lag and teleport cause of it. also my whole team has vip you may consider to refund all the vips only for this wipe long EU server.

raven mist
#

Most lagg issues are due to fp itself atm especially on eu long.

cinder olive
#

just give free vip for next wipe for the donators :p

#

the eu long is unplayable 3days already

gaunt kettle
cinder olive
#

we literally can't play at all

gaunt kettle
#

Nah it rubber bands like fuck

cinder olive
#

people loosing kits to bow cuz of fcking lags

gaunt kettle
#

We lost loads as couldnt get back to our safe zone bodies in time

raven mist
#

They even announced it officially on their twitter

near halo
#

its not our problem to know what causes lag we are playing to play but we cant

#

paying*

raven mist
near halo
#

so you re saying that lag is at all official servers ?

raven mist
#

Most of them yes, atleast the ones we've talked to

digital viper
#

shenzyyy whats ur salary sayin g

raven mist
wispy loom
#

It's most if not all high pop high entity servers

digital viper
#

caelifera whats ur salary sayin g

raven mist
#

like crazy numbers

latent shard
#

for what time is the restart

digital viper
#

send me 14p g

devout apex
#

EU LONG THE BEST!

digital viper
#

how would i report an admin for flexing there salaray on me???

near halo
#

so what we gonna do we didnt know this and pay for it to play but we cant also its one of the most expensive servers

raven mist
plain birch
#

Yall realize this is on facepunch with their double saddle update? 😂

#

All servers are lagging since the update

digital viper
#

yal realize that im 5,1

near halo
raven mist
raven mist
vapid zephyr
#

but shouldnt be in here anyways

#

complaining about this isnt going to speed up anything '

oblique shadow
#

went on UKN to warm up this morning and that server was just as bad as this one if not worse

raven mist
#

It sucks man , i know

plain birch
#

People just dont understand that its not just rustoria its all servers and facepunch is slow on their side

raven mist
#

They think they found the root cause

#

Lets hope its resolved soon

stone arrow
#

can someone look at my ticket pls i want to play

raven mist
#

HOPEFULLY

plain birch
#

I mean isnt that what they said since thursday?

vapid zephyr
#

fr^

vapid zephyr
raven mist
plain birch
#

I feel like the easter update did it as they just put the old code in to the game after all these updates

vapid zephyr
#

we just have to hope

cinder olive
#

hokae my fav mod

vapid zephyr
#

andre my favorite <3

cinder olive
#

oui

stone arrow
#

can someone look at my ticket pls i want to play

raven mist
stone arrow
#

ban appel

raven mist
stone arrow
#

i just made it

plain birch
#

They need the ticket number

raven mist
#

if its a ban appeal you'll have to wait untill the banning admin reviews it

#

will be soon tho if you just made it

stone arrow
#

ok thanks

raven mist
#

at least EU long is booting up again

stone arrow
#

i got banned for hacking when i never play that server before

raven mist
#

Takes a bit longer due to the amazing force wipe update

vernal cove
#

Should i be using lotion while masturbating or is that only for anal

raven mist
plain birch
#

This lag has made my wipe nonenjoyable

vernal cove
#

ITs kinda messy tho

slim glen
#

i ate ban

raven mist
vernal cove
#

But without lotion the fur getting into ur anus hurts alot

stone arrow
#

i got banned for hacking when i never play that server before

raven mist
vernal cove
#

This is support no?

raven mist
#

Not for that

vernal cove
#

Should i be using water or oil based lotion

raven mist
vernal cove
#

damn keep ur secrets

cinder olive
#

don't use anything

raven mist
#

Nooo dont encourage him

cinder olive
#

just go in dry.

raven mist
vernal cove
#

I tried a fleshlight dry once

near halo
#

not the other rustoria sws but eu long is lagging hard as f

slim glen
#

dude i got banned without cheating how do we fix this from the server

stone arrow
#

i got banned for hacking when i never play that server before

vernal cove
#

Got stuck, had to pour olive oil in and slowly wiggle it out

ancient dune
raven mist
cinder olive
#

@vernal cove try to use soup

vernal cove
#

soap or soup

noble terrace
#

toucan you need jesus lmao

raven mist
#

@cinder olive & @vernal cove take it to dms

cinder olive
#

soap

#

xcd

stone arrow
#

sorry my frends that i was going to play with are doing goos

#

good

vernal cove
#

on a completely unrelated note hows ryan doing

cinder olive
#

@raven mist can u come dms with su

vernal cove
#

Guys hello?

cinder olive
#

im kinda scarred of duel with toucanfille

vernal cove
#

Hello?

#

Guys i need support i swear its not about masturbating to ryan

#

masturbating* not to ryan

raven mist
#

u can chill a bit lmao

raven mist
cinder olive
#

@raven mist can i get rank dedicated player

raven mist
#

How many hours do u have on one serv?

toxic shard
#

Missing 500h 🙂

raven mist
#

back to grinding @cinder olive

fickle arrow
#

he cant with this lagg

cinder olive
#

i have alot

#

i may get 500h in a month if u let me play

#

maybe less than a month kinda easy

#

@raven mist ;p

raven mist
#

almost

fickle arrow
#

thats actually sad

raven mist
#

Why?

cinder olive
#

bro grind is real

#

u think 12boxes of rockets are farming it self?

fickle arrow
#

cheaky farmbot

slim glen
#

thx shenzyy

cinder olive
#

@fickle arrow rust = work

fickle arrow
#

when cargo respawn? didnt spawn in 6 hours

fierce sorrel
#

That’s strange

#

Which server is this on?

fickle arrow
#

eu long

fierce sorrel
#

Right

#

Now are you sure it hasn’t spawned?

#

If so I’ll alert an admin

fickle arrow
fierce sorrel
#

Right

near halo
#

cant see chat what do i do

fickle arrow
#

unmute it

fierce sorrel
#

It should be in settings

chrome sluice
vapid zephyr
#

2k hrs on 1 server

chrome sluice
#

Thanks

fickle arrow
#

almost like i asked something

raven mist
#

Will spawning in soon

elfin burrow
#

How do I report something

vapid zephyr
marble mantleBOT
#

Hey, @elfin burrow

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

near halo
#

why cant i see other people type in chat or see myself when i actually am typing saw tm8s screen btw

halcyon pumice
#

!ticket

marble mantleBOT
#

Hey, @halcyon pumice

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

lilac olive
#

Hi guys i have one question the server Eu main rustoria is this weekly or monthly

plucky bough
oak canopy
#

Hello

#

Where do I check my outgoing ban appeals

near halo
tired summit
#

hey spoofy

#

@zealous kettle

near halo
#

Hello I have a question . I don’t know if it’s appropriate or not but my friend wants me to log into his account to do something on a different game but I have like 10 game bans and I’m just wondering if I were to log into his account will it be traceable back to my banned alts ?

#

I don’t want him to get banned for ban evading

near halo
noble terrace
noble terrace
vapid zephyr
#

outstanding appeals at the same place you made it

oak canopy
noble terrace
vapid zephyr
#

it should say if you have a pending appeal or if yours has been declined

oak canopy
near halo
#

can you pay for unbans

noble terrace
vapid zephyr
fierce sorrel
noble terrace
oak canopy
#

76561199230192752

warm citrus
#

if i have someone in my door since 23:30 pm CET killing my only for screwing me is reportable?

near halo
brazen venture
#

admins check our tickets now ffs reported a guy who 1v9 my full team on clips with only 1 hour on his acc and you are doing nothing

fierce sorrel
#

When we have time we will

near halo
#

when will SEA long be back up it's been like 15-20 mins

vapid zephyr
fierce sorrel
warm citrus
#

admins if i have someone in my door since 23:30 pm CET killing me only for screwing me is reportable?

near halo
#

No

near halo
warm citrus
#

....

vapid zephyr
#

killing you only for screwing you?

plucky bough
vapid zephyr
#

yiu mean just fucking with you?

#

if so that is not reportable

warm citrus
vapid zephyr
#

not reportable, part of the game

cinder olive
#

Hello @vapid zephyr i need support im stuck in 2x1 people camping me kill em all

near halo
#

Hokae

vapid zephyr
#

77 deep

vapid zephyr
near halo
#

how do i make a ban appeal

plucky bough
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

when will sea long be back online

vapid zephyr
#

looking into it now

#

be patient pls

plucky bough
near halo
#

thanks

thick valley
#

how do i report

vapid zephyr
#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

cinder olive
#

bro any admin on rightnow? xD

oak canopy
#

@noble terrace any update?

vapid zephyr
#

for what?

zealous kettle
cinder olive
#

we got clip of a cunt tripple 3 people with sar we were at diffrent spots

#

like insta tripple 3 people from diffrent locations xd

noble terrace
oak canopy
oak canopy
noble terrace
oak canopy
#

oh my bad haha

vapid zephyr
#

ur good dw

oak canopy
vapid zephyr
#

sea long was down for daily restart

#

were you ever actually banned?

oak canopy
#

yeah

#

i loaded in and got banned as soon as i loaded in

#

but it seems fine now

vapid zephyr
#

Im confused

#

are you or are you not banned?

oak canopy
#

No

#

I probably got unbanned since i appealed

vapid zephyr
#

hmm, odd but good for you

#

most likely

oak canopy
#

yea but i couldnt find my appeal to see if anyone replied

vapid zephyr
#

you wouldnt have gotten a dm from our bot since you arent verified

oak canopy
#

oh

noble terrace
# oak canopy oh

So I had someone check the Steam ID you gave me and there was not a current appeal open. You were banned because of another account of yours being game banned, but enough time has passed that you should be able to play on an alt. Visit rustoria.co/rules to see more details about game banned accounts.

oak canopy
#

well im currently on an alt and im not banned so is that alright?

vapid zephyr
#

it should be all good since it has been over 180 days

oak canopy
#

alright

vapid zephyr
#

alt account will work :)

oak canopy
#

thanks guys for the help

vapid zephyr
#

no problem, Have a great wipe :D

glad gorge
#

is there any chance that i could get unbanned with a couple eac bans?

#

i really regret cheating and want to play rustoria

plucky bough
glad gorge
#

10 days ago lmao

#

but i really regret it

#

and im trying to login into the website but i cant change my steam account

#

is there any chance or are the bans to recent

plucky bough
dusky sentinel
#

Hello, why am I getting disconnected for hacking from rustoria medium and large? This is literally my first time joining these servers

#

I tried making a appeal but it says I’m not banned and idk what to do

dusky sentinel
glad gorge
#

how do i change my steam account on website i log out and back in and its the same steam account

surreal kelp
dusky sentinel
surreal kelp
dusky sentinel
zealous kettle
dusky sentinel
zealous kettle
dusky sentinel
#

I mean I signed into my friends account once and he’s game banned I think but I was just using his account for god of war

#

Does that affect mine?

dusky sentinel
zealous kettle
dusky sentinel
#

would that work?

zealous kettle
#

If that's all you have, sure

tall idol
#

i got banned for hacking?

#

plz explain y give me footage cuz i aint hacking

surreal kelp
#

What does the message you receive say when you try to connect? it should give you some info

tall idol
#

idrk what happened im playing duo with a friend on the us small server i logged off came back now and i got banned for hacking

#

which is weird cuz i barely got into fights and most of them were bow fights

#

just started off

surreal kelp
tall idol
#

it doesnt say anything, i will send a picture

surreal kelp
tall idol
#

k

surreal kelp
# tall idol k

screenshot received. Could you please visit our appeal site and tell me if it allows you to submit an appeal for a ban?

surreal kelp
marble mantleBOT
#

Hey, @tall idol

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

surreal kelp
# tall idol k

if so try to describe the situation as detailed as possible and our admins will take a look into your situation. Are you by any chance use a VPN provider to connect to our servers?

tall idol
#

is my wipe gone now it says 1-3 business

tall idol
#

do u have the footage that is some sort of proof to why i was banned?

#

im confused af

surreal kelp
tall idol
#

so how can i defend myself if u dont even give me a reason to y i was banned

surreal kelp
zealous kettle
#

Submit an appeal and the banning admin will review it as soon as possible. If you believe it to be false, say just that.

tall idol
#

i know that this ban is false im not cheating

zealous kettle
tall idol
#

i submitted but can i get an explanation to y i was banned

#

even the reason that was written in the ban?

zealous kettle
#

I am not the admin who banned you- so I don't have much information at the moment. You'll just need to submit an appeal and wait for the banning admin to review it.

cobalt plover
#

yo how do i report a bug in the map

zealous kettle
tall idol
#

man i have a base n my teammate has loot told me to log in rn and all of it is gone cuz u gave me a flase ban

#

dont even got a reason to tell me y

zealous kettle
#

The reason for your ban is in the disconnect message. Other than that, you will just need to submit an appeal like I said.

tall idol
#

idek what to say rn

#

this some bs

near halo
#

Hokae how old you think my ban apeal will take?

#

long

vapid zephyr
#

Normally we say 1-3 days

#

Can be sooner or later tho

#

This is just an average

tall idol
#

can u check who banned me so i can get an explanation or smth

#

dont make no sense to me

vapid zephyr
#

Appeals takes longer then since more info is need to prove

vapid zephyr
#

We will have to wait for an answer to your appeal

#

From the banning admin

tall idol
#

and when u realize u falsely banned me what than

#

u just take the ban off and ruin my wipe

sterile hare
#

I need help it says im hacking

surreal kelp
surreal kelp
marble mantleBOT
#

Hey, @sterile hare

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

tall idol
#

how do i know if i get unbanned

#

yall r joke fr

fierce sorrel
#

You should be able to see on your appeal, or if your verified the bot will message

drowsy maple
proven citrus
#

!ticket

marble mantleBOT
#

Hey, @proven citrus

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid oasis
neon flame
#

can i report someone?

vapid zephyr
#

yeah!

#

!ticket

marble mantleBOT
#

Hey, @vapid zephyr

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

please make a ticket and leave as much info as possible :)

drowsy maple
tropic pagoda
#

can i get whitelisted if im playing on nvidia geforce now

torn garden
#

I haven't logged into the game for a few days, why was I banned? I don't have a team either?

marble mantleBOT
#

Hey, @torn garden

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

dont ping admins :)

raven bison
#

yeah!

vapid zephyr
#

yeah!

torn garden
#

has appealed

raven bison
vapid zephyr
#

appreciate it

torn garden
#

but still no change

vapid zephyr
raven bison
torn garden
#

76561199080477540

shadow egret
#

Can u not use rustlink on toria?

torn garden
#

How

vapid zephyr
#

whats up? what do you mean how?

torn garden
#

How's the investigation going?

vapid zephyr
#

not sure at the moment, im sure dilly will reach out if they need to, in the meantime i would check you appeal to see if anything has changed

torn garden
#

thx

raven bison
torn garden
#

no no no
it's not fair

#

I haven't logged into the game these days, and I don't have a team, so I'm confused

opaque rock
#

Is whitelist required for using VPN?

vapid zephyr
#

we do not have a whitelist :D

opaque rock
#

Okayy
So we're free to use VPN on all Rustoria servers?

void barn
#

I was banned by hackers?

#

Just because two lucky shots killed a team player with ties to the admin
?

vapid zephyr
#

the only people that administer bans are our admins

#

aswell as we dont favor anybody with anything like "ties to the admins"

#

please make an appeal if you believe you were false banned

#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

void barn
#

OK!

#

I have appealed, hoping to investigate the truth, and hope that my favorite server does not have permission

vapid zephyr
#

someone will investigate when they get the chance :D

buoyant fog
#

There a Admin that can DM me please Having a issue with a bag on a Hardcore server

marble mantleBOT
#

Hey, @buoyant fog

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

vapid zephyr
#

If someone doesn’t reach out to you soon I would make a ticket so someone can help you when they get a chance

high crescent
#

Hi, how do I file a complaint against a player?

spare widget
marble mantleBOT
#

Hey, @high crescent

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

unreal dawn
#

Its been 2 years since my ban and I am still unable to appeal?
STEAM_0:1:81184104

fierce mulch
#

it starts with 76

outer nest
#

i got banned for 1 hour for chat filter and i waited the hour but i still cant log in

#

been more than an hour now

vocal sparrow
#

Why does Hacking appear as soon as I log in

#

@spare widget

thorny dune
thorny dune
clever gale
ebon kindle
#

Help admins on US Medium a person passes through the door without entering a password

patent bramble
#

hey, when do daily restarts happen?

ocean thistle
lyric basalt
marble mantleBOT
#

Hey, @ebon kindle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

patent bramble
ocean thistle
ebon kindle
#

!ticket

marble mantleBOT
#

Hey, @ebon kindle

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stark sparrow
#

@white ridge

vocal sparrow
#

@thorny duneI don't even have a team member. Why do you say I play with hackers?

#

I haven't been in the game for ten minutes without a team. Why do you say I'm playing with hackers?

#

Anybody here?

tribal stone
#

how tf do i still have vip

#

i cancelled it like 5 months ago

crystal solstice
plain flame
#

Guys help, O26 Dicky Mickey plays with wh eith his team mates

#

he makes prefires in head every fight

grim sinew
#

Village on o25-26 playing with 1-3 cheaters

#

Its EU LONG

#

1 with wh 1 kill me in the night without nightvision (because he was with flashlight on gun and donr use it when shoot me) and another 1 prefire head

stiff widget
marble mantleBOT
#

Hey, @grim sinew

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
marble mantleBOT
#

Hey, @plain flame

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

stiff widget
plain flame
#

Check my ticket my steam is deTroHU_

harsh ridge
#

anyone can join suppoert

harsh ridge
hollow fable
harsh ridge
#

any adminisntor can join voice

hexed nimbus
harsh ridge
harsh ridge
hexed nimbus
#

never been owner i been a headmod tho

harsh ridge
#

can u join vc for 1 sec?

hexed nimbus
#

if its regarding a ban you can use the website to appel if its regarding a cheater you can make a ticket

vapid zephyr
#

!appeal

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

harsh ridge
#

im not ban just join voice pls

hexed nimbus
#

i cant as im no headmod anymore i cant drag you mate

harsh ridge
jagged thicket
#

can administrator talk?

vapid zephyr
#

Im not an admin but what can I help you with?

jagged thicket
#

we have a cheater at the server

vapid zephyr
#

Please make a ticket

hexed nimbus
marble mantleBOT
#

Hey, @jagged thicket

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

harsh ridge
#

still waiting

vapid zephyr
#

Thanks mike 🙏

vapid zephyr
harsh ridge
hexed nimbus
vapid zephyr
#

I can help you if you describe your problem

harsh ridge
vapid zephyr
#

I cant ***

#

I cannot join atm

#

If you describe it here I can help you

#

Or you can dm if you you rather

harsh ridge
harsh ridge
random prawn
#

admin

#

eu medium hacker

uncut imp
#

!report @random prawn

marble mantleBOT
#

Hey, @random prawn

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

random prawn
#

It's voted on, but the reply to me is no problem

#

Did the administrator really observe it?

sleek ruin
#

no

noble nexus
#

!appeal

marble mantleBOT
#

Hey, @noble nexus

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

near halo
#

!appeal

marble mantleBOT
#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

spare widget
stray agate
#

is there a way to see modded maps before wipe ?

thorny dune
near halo
#

looking for some people for eu moose 2k+

vagrant night
#

wtf !!!??? why was my account banned??? I don't use cheats! check my account. Help me.

marble mantleBOT
#

Hey, @vagrant night

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

toxic flower
#

sea long so lag

ocean thistle
marble mantleBOT
#

Hey, @toxic flower

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

near halo
#

what the fuck is this sea long ping, its had everyone on 300 for the whole day!

#

this is ridiculous, people are getting off the server its that bad its killing the pop, fix it already

oak blaze
#

if i use kit booster on 10x will the cooldown still remain after wipe?

vapid zephyr
#

Yes

#

It’s 24hrs

oak blaze
#

Whaaaaat

vapid zephyr
#

As long as you still have boost

ocean thistle
marble mantleBOT
#

Hey, @near halo

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

oak blaze
#

No like if i use it now 1 hr before wipe

vapid zephyr
#

1 drop every 24 hrs I believe

#

Oooooooh

#

Umm honestly I’m pretty sure it resets on wipe

oak blaze
#

ok

vapid zephyr
#

Not 100% sure since I’ve never tried

near halo
#

its ridiculous, its been reported all day, everyones 300 ping on a 40-100 ping server, constant lag spikes

#

its killing the pop teams are getting off its that fkn laggy...... so annoying.

vapid zephyr
#

What server?

near halo
#

sea long . been lagging all day everyones on 300 ping

#

admins are aware nothing has happened.

vapid zephyr
#

Haven’t heard anything specific yet, someone was told to make #network-support-old tickets a few hours ago

#

Don’t impersonate staff pls :)

toxic flower
#

now 500 ping

ocean thistle
near halo
#

servers lagging, lag spikes constant there u go

noble terrace
#

Our network team said earlier it looks like broken routes (re: SEA), which means it is most likely an ISP-sided issue in that region :/ We will update you guys if we have more info, but as Hai said, please fill out #network-support-old tickets in the meantime heartoria

near halo
#

good job u guys just fixed it

vapid zephyr
#

Are you fr?

#

Did it actually fix?

#

I don’t believe anyone was actively working on it, I may be wrong

near halo
#

yes

vapid zephyr
#

Awesome, always great

noble terrace
#

Lol well glad to hear it in that case. Any time you have issues with lag/ping/packet loss in the future, please fill out a #network-support-old ticket

vapid zephyr
#

Enjoy the rest of your wipe

toxic flower
#

私は日本人ですが1500pingのままです

#

I'm Japanese but it's still 1500 ping

elfin elbow
#

FIX YOUR SHITTY AsS SERVER

#

TRYING TO DO A RAID EVERYONE IS TELEPORTING

noble terrace
#

!network

marble mantleBOT
#

Hey, @noble terrace

If you are experiencing connectivity issues, such as:

  • Rubberbanding
  • Time-outs
  • Noticeable ping or packet loss spikes

First try closing Rust and restarting Steam. If this doesn't work, then:

Please make sure to get your SteamID64 (You can get it from https://rustoria.co/getmyid).
Then make a ticket over at #network-support-old and provide your SteamID64 and any other relevant information so you can get the issue resolved faster.

noble terrace
#

@toxic flower @elfin elbow ^^^

toxic flower
#

I have sent but no response

vapid zephyr
#

Sometimes it takes a bit

#

Please just be patient <3

toxic flower
#

We tried to go to merge raid with 30+ but got ddos ​​while building raid base

#

needed repair now

#

I won't be playing on this server for a while

#

It was the same when we were raided

thin plover
#

This is a support channel...

tropic pagoda
#

do i need a whitelist if i want to play on a cloud gaming service

tough bane
noble terrace
#
  1. this channel is not the place for this 2) we only allow rustoria content
kind sparrow
north sable
#

laggggg

limber ingot
#

any chance i could get my mini respawned its stuck at outpost because people pushed me when recycling us trio mondays

vapid zephyr
raven mist
#

We dont have a trio mondays

vapid zephyr
#

And that ^^

#

🤣

#

Are you sure you are on rustoria?

limber ingot
#

wrong server sorry

vapid zephyr
leaden pelican
#

/ticket

marble mantleBOT
#

Hey, @leaden pelican

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

patent radish
#

Cheater on EU Long, Name is Reaper

marble mantleBOT
#

Hey, @patent radish

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

#

Hey, @near halo

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

potent ferry
#

my /home 1 dosent work on 3x

fiery tundra
#

admins please look into my ticket

#

ticket view id 3

potent ferry
#

6 clan limt /home dosent work half the time the game hates me

#

!help

tall idol
#

did any1 check my appeal???

spare widget
spare widget
#

What's your Steam 64 ID please?

#

Sure 🙂

pure dome
#

how can i get verify on rtg?

brittle crane
#

no bps 10x team limit?

spare widget
spare widget
void flare
#

!appeal @balmy cypress

marble mantleBOT
#

Hey, @balmy cypress

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

Luke banned?

void flare
#

Yes

#

What should I do?

#

!appeal @vapid zephyr

marble mantleBOT
#

Hey, @vapid zephyr

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

Message @balmy cypress

void flare
#

He does not accept friends

tough bane
#

Can you provide me your steamid and I will already have a look.

void flare
#

@tough bane

tough bane
#

Thanks. Give me a second

tough bane
harsh ridge
slow tangle
#

I muted someone in global and now I'm not getting any server messages (tp, kit, building messages like /remove cooldown, etc.). My 'Mute Global Chat' is set to OFF, and I see everyone else's normal messages, but all server-side messages don't show as if I muted the server? Tried restarting and turning 'Mute Global Chat' off and on again. Not working.

marble mantleBOT
orchid anchor
#

There's a dude spamming in EU MEDIUM. It's annoying.

thorny dune
#

This should help

orchid anchor
#

His name is Copse breath

slow tangle
thorny dune
orchid anchor
#

Thanks

stark star
#

Hey guys, is there a support member or admin that I can have a chat with ?

marble mantleBOT
#

Hey, @ripe portal

To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.

To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.

If you are banned and want to appeal, please use !appeal in Discord.

naive roost
#

Hey guys, is there a support member or admin that I can have a chat with ?

tough bane
frosty birch
#

where i can see my playtime ?

vapid zephyr
tough bane
vapid zephyr
#

also /playtime top in game shows highest in server :D

frosty birch
#

i see thanks

cunning lake
#

where can i make a ban appeal ?

vapid zephyr
marble mantleBOT
#

Hey, @cunning lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

cunning lake
#

!appeal

marble mantleBOT
#

Hey, @cunning lake

To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/

If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.

Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.

vapid zephyr
#

its the top link there :)

cunning lake
#

guys my appeal is getting denied if i try it

vapid zephyr
#

have you tried to appeal in the past?

cunning lake
#

no i dont think so

vapid zephyr
#

hmm very odd

cunning lake
#

can i just maybe talk to an admin or like someone that could unban me

vapid zephyr
#

if someone is around they can investigate

#

ill check

cunning lake
#

ok thanks

vapid zephyr
#

what is your steam id ?

#

!steamid this link will grab it if you dont know yours

marble mantleBOT
cunning lake
#

wait can i post it in here ?

vapid zephyr
#

yeah!

#

you can delete now if you want

#

we got it already :)

cunning lake
#

ok

vapid zephyr
#

up to you

cunning lake
#

i just want to say i got banned on the server for no reason a long time ago

vapid zephyr
#

ahhh

#

so you have tried to appeal

cunning lake
#

i think so maybe a long time ago

misty scroll
vapid zephyr
#

someone is checking right now you

#

there we go

cunning lake
#

ok

misty scroll
#

The ban is correct and will stay, so unfortunately you will not be unbanned.
Have a nice day!

cunning lake
#

so ok why am i getting banned from some servers just for no reason?

#

i swear to god i wasnt hacking never in my life

misty scroll
cunning lake
#

just because i clipped some people and they got mad at me and reported me im getting banned

misty scroll
#

That would never result in a ban...

cunning lake
#

can i maybe prove u somehow that im not hacking

#

pls like for real i just got banned because some people reported me and the admins didnt even check me and just banned me

misty scroll
cunning lake
#

if there is anyway i could prove that IM NOT HACKING i would do that

#

do u wanna look in my pc and see that im not hacking

#

or someone of u could like spectate me how im playing idk i just wanna prove it to u that im not hacking

misty scroll
#

At this point in time there is not really a way for you to prove that you weren't cheating at the time

Anything that you could prove would only be of the current situation, not the one you were banned for

cunning lake
#

yeah i know its a long time ago that that happen

normal kite
#

rustoira 3x isnt showing up for me and im 90 percent sure im not banned cuz im ass at this game

misty scroll
cunning lake
#

i really am not cheating and ive never done it before all server that i got banned on was an accident

#

i know that it is weird that i got banned on some other servers too but idk why i got banned on them because i have never cheated and i dont even know how to do that

near halo
#

shut the fuck up @cunning lake

cunning lake
#

like im not cheating and im getting banned for no reason wow this game is very cool ThumbsUporia

misty scroll
cunning lake
#

yep and just because i killed some people and the admins didnt check me out and just said fck it im gonna ban that guy

misty scroll
#

I highly doubt MULTIPLE servers would ban you for "no reason".

#

What would they gain?

#

What do we gain from banning you without reason?

#

Nothing

cunning lake
#

YEAH SO UR ADMIN ABUSING

#

THEY DONT CARE ABOUT 1 PERSON because they have million of other players

misty scroll
#

It's in our best interest to keep cheaters off the server, hence why you are banned currently.

cunning lake
#

then let me prove it to u that im not cheating

#

i cant do much then just prove it because u wont belive me

misty scroll
cunning lake
#

nice admin abuse

undone shadow
misty scroll
near halo
vapid zephyr
#

thats not against the rules

cunning lake
#

ive never cheated in this game dont belive me but ok

misty scroll
cunning lake
#

u belive that im a cheater and sayin that

undone shadow
cunning lake
#

lemme prove it u in anyway i can

vapid zephyr
#

that is not against the rules

#

this is a part of rust nicknamed "insiding"

misty scroll
vapid zephyr
#

or "inside raiding"

undone shadow
cunning lake
#

tell me why am i not getting banned on those servers that i play on rn tho? ?

vapid zephyr
#

not bannable

#

sorry it happened tho

undone shadow
#

Play in a team and write out teammates from the closet?

cunning lake
#

like im not getting cheated on this server i just got banned because i clipped a guy and got banned because u think im cheating ? u dont even have a clip of me where i was cheating

misty scroll
#

Anyways not gonna continue to discuss this ban with you, our stance will not change.

vapid zephyr
cunning lake
#

hokae why am i getting banned on servers that i have not cheated on ?

vapid zephyr
#

hope you can still enjoy rust playing on other servers :D

cunning lake
#

yeah beause i headshotted a guy through a bush ive benn lucky i guess and u see that as a cheat

vapid zephyr
#

not going to argue with you, you were already given an answer

undone shadow
vapid zephyr
#

it is part of the game yes

undone shadow
#

It's normal

vapid zephyr
#

if you chose untrustworthy teamates

#

yes

cunning lake
#

im just getting banned for no reason then wow its so stupid that u dont even give me a chance to prove it somehow @misty scroll

shell pawn
#

Did you appeal?

cunning lake
#

cmon lemme prove it anyway i can ive never cheated

#

just because some dumbfucks reported me wow im getting banned for being good at video games

cunning lake
#

it is

#

of course u wont belive it

shell pawn
#

Well since your appeal was denied there isnt much that you can do

cunning lake
#

ur banning people for nothing what a server

#

just because there is some kids with 50 hours in the game that i clipped im getting banned its so bad

cunning lake
#

so do u even belive me ?

shell pawn
cunning lake
#

show me the clip then were i was cheating

#

cmon lemme see the evidence

#

and i dont wanna hear the evidence is because u were cheating

misty scroll
#

We do not share evidence for obvious reasons.