#support
1 messages · Page 185 of 1
Where the fuck are the eggs
DOES IS TAKE 1 HOUR FOR THE RESTART HOLY FUCK
EU LONG
im not a modded player so idk
Calm down yuny we have bigger problems, no egg hunt on us long
?
Hello, does anyone have any support questions not related to EU long being down?
u real penguin?
@vapid zephyr US Long
Yes
Please ask what situation Eulong has not been restarted
When egg
that is offical. no commands
I figured I'd just have to wait for it to decay
yup
About 5 minutes after every hour
admins dont interfere
so is it true penguins do the nasty with dead friends?
what's wrong with the eu long server?
No comment
for the next 12 people who ask about eu long #announcements
@torn bronze запустись сука ебанная
Whats going on with EU long @ancient dune
хахах
but its a fact right?
1
#general please
locked
что с сервом еу лонг?
@ancient dune when fix
exactly
no updates thus far
it was very important question
why dont u just tell me so i dont have to switch tabs
Not really
there isnt an update so theres nothing to tell as of yet
then open general
no
okay i need support
that got ruined
Or i will start erotic roleplay here
no you wont <3
1 step mute
This the new ERP chat then
i want too
unzips furry suit
i would if you continue typing
how to become moderator
i want to mute toucan enthusiast he seems g..
EU Long is booting
Oat technically i paid for vip and that money pays for ur salary
i was booting 6 times already
So technically u under my employment
it^
he works for free
^true
🤝 noone is paid not even ryan, everything goes to charity
EU Long seems to be booting
What's your in-game name?
maxseli
open general 🙏
sometimes it takes slightly longer i find
maybe there is another reason. id give it a bit then try again
is there anyway you could check what I was muted/banned for. Its been more than an hour and Its not letting me back in the serer
server :D
yes lmao
but i cannot personally :( if someone is around they might be able to
/ticket
Hey, @mental garnet
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
love it when my game closes while I‘m playing and when I reconnect I have a queue. Like where did the 10 minute rejoin timer disappear to?
/ticket
Hey, @round ridge
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
There hasn't been one in my time here, What sever were you on?
May i get a whitelist? I can only get past my work's firewall with one
you at work mate get working lmao
I work overnight security, my only requirement is that i dont fall asleep
We do not have any whitelist here at Rustoria. Just join our server.
If my supervisor came by my site to check on me he'd just be happy im not passed out in the corner of the room
Does anyone know if prepaid cards work to buy vip? My debit card will not for the life of me allow me to buy i think its because its out of the US.
i waited 2 hours on the moment i was next server kicked me
I don’t really see any reason why not, PayPal is always an option 👍🏻
I tried it wont work
are the stash bugged?i put them and they dissapear
which server ?
us long,i put already 2 stash in the ground and they dissapear as i set them
need help with the purchase of a vip
am i unbanned yet
If you have problems with vip make a ticket in #payment-support
@lyric basalt gonna check that out?
There is a hack in Rustioria.co EU Mondays
named Razor FAIL
admins pls look for it
!ticket
Hey, @ripe python
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Not a vpn ban, has to appeal at https://bans.rustoria.co/.
if i donate do i get unbanned
No.
!appeal
Hey, @winter bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
even if i didnt break a rule 😦
!appeal if you are certain you have done nothing wrong then please appeal
Hey, @winter bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
!vip
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!ticket
Hey, @azure merlin
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You can support Rustoria by donating using the link below. In addition, certain donations grant access to in-game benefits.
!vipstock
Hey, @granite grove
We do not disclose how many VIP slots are available.
Once a player's VIP expires, it will be available for anyone to buy.
You can see the availability of VIP in #vip-stock-role-assign or on our website: https://donate.rustoria.co/
Do you have any further questions about this? Please ask in support and we will be able to assist you!
Terribly sorry but we don’t do that. You’ll only be able to queue skip if you buy VIP for eu medium
It’s not something we offer, sorry about that. I hope you’ll be able to get back in soon
It’s not a thing on our servers. I would if I could :(
thats fine ig
Is 3x EU wiping right now?
why is eu3x wiping
Is it really?
yea js went down
It’s not suppose to …
ik
Let me report this. Thank you
ty nws
is cheater
!report
Hey, @manic monolith
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
3x eu wiped
Who can help to buy an entrance without a queue on Rustoria in Russia, please, who knows, write to me
how much the queue pass for rustoria eu medium and how long it lasts
Your name does not appear on the page where I select who to report
Wasn’t suppose to wipe
Кто может помочь купить вход без очереди на Рустории в России пожалуйста кто знает напишите мне
i got a 1 hr ban for saying smth racist that isnt racist it was a 3 letter word i meant big now i have a 1 hr ban please help
I'll take a look
i pmed you what i wrote
whoah
I can see it all and your history
freindly fire
ikr
yes can i get unbanned then xd
technicaly speaking its not racism if you are a person of colour
i am black
Looks like you'll need to wait it out 😦 Be careful in the future what you type obviously and you won't have any issues. It doesn't do the temp ban like that unless you have multiple prior infractions, and I see the other times you put racial slurs in chat :/ But life goes on. Would plan to have the system lift the ban in about an hour. Have fun once you're back on 
hs can hard vouch
No need. Have a good day 
!ticket
Hey, @grizzled iris
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
when this egg hunt back???
restart sea long holy fuck the lag is unbearable
so many complaining about ti in chat. can an admin do something about it please
cannot even leave outpost
Looking into it with our provider already
FIX SEA LONG RUSTORIA LAGGING BADLY
#announcements we’re aware. Thank you for letting us know
ALL DC
cunt. i just had 500 scrap in outpost gambling wheel and i dc
top of the line hardware funny you guys said this
so what happens to my scrap in the wheel since i dc'd?
It’s possible it may be lost or it may be there when you get back on. Fingers crossed that it may still be there
Is there an administrator?
eta?
the hours over but it still says im banned
Why am I banned from connecting by the server。im not cheater
same
!appeal
Hey, @molten flicker
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i cant use the https://bans.rustoria.co/
You need to Login your steam account in website
im not appealing when its supposed to be a hour ban ....
it said it was over then it started it again
sorry。 What should I do?
Yeah,i see. But you need to go https://bans.rustoria.co/ make a ticket than it will help you.
what and wait for 3 days?
its a one hour ban mate what are u talking about
it wont let me make a ticket cause the bans ended ???
<@&274971100184576010> whats going on with Eu small? i got kicked and i cant join back
Sometimes it can take 5-10 mins for the unban to register. Just don’t spam the connect button and wait a few mins and you should be fine
thanks i will try it
your situation is likely to be automatically solved after an hour,if it happens again you need to appeal the ban
is SEA long coming up?
Is there an administrator who can help me
click our ban appeal website link and login your account and appeal for your ban,admin will look into it as soon as they are able to.
its been and hour and 13 mins
everyone needs to appeal for the ban
I already have you advice about this in another channel lol
its booting back now
Being worked on
Stop spamming the connect button, wait 5-10 mins and try again @eternal urchin
yeah ik i tried bruh
i restarted my game here i pm you
It has not even been 2 minutes
Wait 5-10 minutes without spamming connect
I can't find the option to sign in
its it just me or is EU small very unstable ?
#announcements not just you

Hey, @nova stag
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Ok ty
Additionally please refrain from calling them out in game and on discord. It interferes with our admins investigations
Np 
sea long is still lagging after the restart
Network issues aren’t resolved
The server freeze was an unlucky timing
I can't log in to my Steam on this page
Someone fix the high ping in sea long
on top right
#announcements being worked on by the host
!ticket can you put it in a ticket and an admin will take a look at it. Include everything you can to explain the issue
Hey, @full tiger
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Hi. Earlier I was asking about switching on bots on eu Monday. Admins said that it will be realized after 1 wipe. But now they off again( do you know when bots will on?
its nothing
Sorry if I wrote in wrong chat
why?
It was morning in Sea Long, it lagged for me so bad im in night time now
Issues with our host, they’re working on it
yes, I'm just saying that it's funny how it's night time
VPN Ban please help thanks^^ 76561198898207500
what does EAC: Temoporary Cooldown effect for client supposed to mean?
HOW MUCH SCRAP AM I GONNA LOSE BECAUSE OF UR FUCKING SSERVERS. REIMBURSE ME FOR FUCKSAKE
sea long been lagging for a hour, please pick it up
It’s from EAC end so you’d have to wait it out before you’re able to play again
this is pathetic
please make a ticket and don't call out them in chat
fix sea long 1 hour of lagging
#announcements not a ddos
i do not know what EAC is
We’re working on it #announcements sorry 🙏🏻
cmon now guys
Easy anti cheat
<@&274971100184576010> imma fuck ya'll mums if u dont reimburse my scrap you dogs
aaaaaa
is there a reason why it put me in a timeout for 10 minutes?
We don’t refund loot or interfere with gameplay. Deeply sorry about the issues and inconvenience
Packet loss is my guess
That's not nice lol Hope it balances out for you though. Sorry that happened 😦
its gonna roll back, chill out child
you are being rude at people who has no control over it
what about the guns and kits we lost due to server lag?
LOL im just trolling
I'm not trolling I WAnt my shit BACK OH MY GOD BROOO
im not trolling about fucking ur mum
bro
Unfortunately happens:( Hope once it smooths out that you're very successful on there
i got looted in safe zone
@spare widget server so cooked man
thanks for kit loser!
how is that even possible
skill issue. easy kit L
Yeah, I heard that some of them are having issues. I just know they're working on it. These things always pass, just sucks while it's happening
bruh wtf are u seeing this i got looted by this cunt in safezone ffs
so free lmaooooo back to rustacademy lil bro
It'll smooth out and go back to normal. Always does anytime something happens- just might not be instant. Sorry for the delay 😦
aight no worry
bro my stuff
so all the shit everyone loses we cant get back?
thanks for loot!
i got fucking looted in safe fucking zone are you kidding me
ezzzzzzzzzzzzzzzzzz loot
hey whats happening with sea
this is ridiculous
@ancient dune 💀
@mighty belfry
this is ridiculous
past 70mins
@spare widget stop watching brazzers on the fricking wifi
VIP for nothing cunt
i need help
@fossil igloo can u go farm for the things i lost, 4 ak kits and 2k scrap
dogshit server ffs fix it already its been over an hour
Sorry for the delay 😦 I do know it's being worked out
Totally get the frustation though
this is not fair
Right hook the box
man im just trying to build and wire turrets 🥸
70 fkn mins, like cmon like what is this....
I thought rustoria was supposed to be the better server host?!?!?!!
Easter event seems to just be making the servers lag even worse...
zzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzzz
They do an awesome job with infrastructure but just like anything sometimes there's issues that need to be resolved
🤓

I know devs and management (along with the rest of us staff) wants everyone to be on the servers having fun. It sucks for us as well. But just like anytime there's an interruption, it'll pass and things will go on and there will be plenty of enjoyable Rust stuff to do
Thanks for your patience until it's smoothed out
@fleet pendantcome buy sar again i need scrap for mini
is it considerable for them to disable the easter event for now until its a bit better? @spare widget the moment it starts the server becomes unplayable
hahaa you still in tuns
Someone else would be better for that but I'm sure every element is being considered for which would give the best stability/player experience. I'm not sure personally about the root problem but I see them working on it in the background
this is ridiculous
Fingers crossed...
Okay, sorry. Feel free to be mad at everything
Hosted on the top of the line hardware!!!
It actually is - but there will never be perfect without any issues. Sometimes shit will happen 😦
is long us gonna turn on?
all the loot lost öh sorry, we cant help you we apologize for what happened"
"be patient please""
Yes, absolutely. We can't just return your items
afaik your loot is not gonna be gone
But it's not good to apologize and appreciate your patience? Sorry.. but we do on both counts
Nothing else we can do if it’s not an issue we can fix
eta??????????
i love easter event pls do not disable
probs another 2 hours @near halo
disable
zzzzzz
eta for you to accept my fr thanks il be waiting. cant be getting called a nnr anymore
Go touch some grass and get some fresh air and stop crying it won’t speed things up
its midnight buddy whos touching grass at this time?
shut the fuck up mighty mike
your the discord mod here not me buddy
・Head Staff at Base invaders
hahahaha maybe you need to touch grass bud
is the AI working this time?
They’ve not given us an ETA
what a joke
yeah right....
took u 3 hours to reply to my ticket
what tf r were u even doing watching gay porn
Plenty of other servers to go play on. Go be toxic some where else or better yet, go run your own server.
please consider the fact that tickets are handled by our team and each ticket requires some time for investigation. It is impossible to have instant response on a ticket and the response rate is related to the volume of tickets received.
We really understand your frustration on the response rate and if you wish to help us improve on something you can always post your suggestion in #feedback-suggestions
trio5x no working
@blazing summit Here
us trio down or sum?
Trio is almost upp
76561198169224759
nice sea long down for 2 hours
whast wrong wit 5x trio
trio 5x not working go on fucking server
updates on sea...
Trio is up
Who gives a fuck about trio
hello, im sry what i wrote one week ago, can i get unmute?
Any updates will most likely be in #announcements Keep an eye on there
!appeal
Hey, @rugged ermine
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
im muted in discord
Hello Rustoria crew, currently the server "Rustoria EU Small"is having severe lagg issues.
You don't seem to be muted
We are aware, thank you. #announcements #general
is there gonna be a roll back ? because we were just middle of the fight and lost my lr and tommy and kits and all the bodies on ground are gone
What server?
Rustoria Eu Small
why is sea server not even up
I don't believe so, sorry about that
tf is this?
we just had a gun fight 10 meters from our base and we died and we all got dc ed
@ocean thistle this is so cooked more then 30 min server down
i reconected and there were no bodies on the ground like everythings gone !
this is funny
even the walls we have put there is still there but everythings else is gone
It will stay down until the issues are resolved. 🙏 Hopefully it will be fixed soon, but there is no ETA
Yeah sorry about that :/ We're having a lot of issues with our hosts and new update in general. We are aware though and do deeply apologize for this experience.
waste of VIP i think sadly
@still windNot the place.
you guys had roll backs always in these situations tho....
okay wtf is this eu long
ty
lagtoria restart
1am for au i cant sleep till server comes up cus base will decay tf is this 💀💀💀 @ocean thistle
I know
It's very extenuating circumstances currently.
why doest it say cant be placed on construction when im trying to put a quarry on a flat spot?
!ticket would you mind opening a ticket for this issue and an admin will investigate
Hey, @fathom tusk
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
any eta on the SEA servers?
#general it will take some extra time to restart and apply some fixes
Not currrently no. Please keep an eye out in #announcements or #general
When is long up again?
EU?
Yeah
restart
I know but the guy im talking with said 20min
It'll take some extra time to come up but it will. The devs applied some changes to hopefully fix some issues #general has some more information on this
Hai can you open 60-100 slots in medium eu
im talking to the guys we were fighting and they legit telling us that they didnt get dc but like half of them got dc and others just looted and ran away 😄
I believe EU Medium has reached its hard cap pop wise. I don't think it will increase further. Sorry.
Why not 500 like on wipe day
for how many min its eu main on
we got dc again is this server problem again now ? eu small ?
Hello! Please tell me, is it possible to get VIP status if I create videos on YouTube?
eta sea long
you are feeling entitled young man
booting
ok
It's booting probably 10 minutes or so?
OK
main start?
We're having some performance issues so it's unlikely to be increased to keep the servers stable
So long que tho :(
Ya you guys are bricked
Fucking laggy ass servers, broken ai, 12 team UI on long server
I know :(
It boring to wait I want to play :(
Server fixed yet?
Which server in particular?
Sea long
What server? Every server
Lmao
#general it's booting 
Yes open #general
I have no power to do that hahaha
You like thm
You are they
You are they engalish
I am HIM
I AM HIM YUHHHH

bro can you yall get your servers right
Hai where do i send the clip of the problem
What's happening with Sea main?
Bro do better your self
We're doing our best. Thank you for your patience and concern
Don’t disrespect the staff
hai are you single?
Albin you address me as him
What kind of problem?
Albin you address me as grandmaster him
No girl
hey
WHOA ALBIN YOU TRANSPHOBIC????
What's happening with sea main
#general it's booting up, we were having a ton of issues prior
YOU MISGENDER ME
You trans pangolin
the i cant place the quarry i made a ticket ingame but where do i send the clip?
oh, okay
ADMIN @wild rain MISGENDERED ME DO SOMETHING
This channel is for support. If you no longer need support please refrain from typing in this channel. Thank you.
IS THIS A TRANSPHOBIC DISCORD?
how long will it take to load?
Oh yes, I remember now. https://rustoria.co/tickets/report Here you ggog
Skill issues tbf
Hai what??? I need support!!! Albin misgendered me
can you support my family 😂
I need you to ban him, dude legit misgendered me
It should be up shortly
No girl
HE US PURPOSELY MISGENDERNG ME
fix ur servers mods
Lies
WHAT KIND OF BIGOTRY IS THIS
Please don't encourage him. This channel is for support and if you no longer need it please refrain from clogging up the channel. Thank you.
does it reboot completely? Or is my progress still?
BAN THIS TRANSPHOBIC HATER
@ocean thistle wtf I got medium wip but didn’t buy it
zdy epta
ahahahaha
#general we are aware and it is booting up
Hai ^^^
@ocean thistle thanks
Maybe someone gifted it to you
(not me)
So it got vip?
sea main fixed, thx
If it works then you should enjoy it 
Should I leave que to try cus am scared
https://donate.rustoria.co/ check here first if it's applied
Where to click to see
sea long up
finally

but are you single hai?
Hai ^^
Log in - top right corner, then account - top right corner again. Then look under subscriptions
Ебло завали своё ебучая прошмандовка
Subscriptions
Date Game Package Value (GBP) Status Days Left Actions
There are no purchases to show!
So no
?
Seems so? You can open a #payment-support for an admin to look into it further because you do have the role
Wait do you have time to join vc to see cus I think am clicking wrong
Cus that was when it said account not my name
I would highly recommend #payment-support it's outside my scope
Not sure what the issue still is but eu main still just as laggy as before restart.
We tried some changes in hopes to fix the issue. I guess it didn't work in our favor. Sorry again.
btw ,EU main HARD lagging !
what is the Busch ban?
i found a guy that was going super fast could you look at my ticket so he can't ruin or take loot from others? @ocean thistle
You will need to talk to @cobalt valley
through discord or through the ban appeal? @ocean thistle I was offline so I am very confused
It Wasn’t vip role
Gotcha, glad you got the support you needed 🙏
Open 30 slots please am not cus am it but others to
i mean i suppose you guys would naturally be doing your best
Hope it gets resolved ig
!ticket sorry I missed this pingg
Hey, @fathom tusk
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
You said that now after the exit there are 5 minutes to enter without a queue?
Ready
@ocean thistle did you see it?
No, if you exit, you have to wait in queue again
Hai is a trial headmod, her position doesnt allow her to view ticket, only admins can
Hello there, this is a temporary cooldown applied by EAC, it's not something we are able to remove or override unfortunately, you just need to wait out the cooldown and then reconnect.
If you are banned I would recommend heading over to our appeals website and submitting an appeal https://bans.rustoria.co/, if you get an error that you are not banned you can just submit it as a mute appeal instead and we will review it as soon as possible.
you should stop buying new account every couple of days
you can't play on rustoria
I don't know how many times we will need to explain it to you
Will you be adding slots to the EU Long server?
not sure
No, you buy an account to evate a ban
try askign someone with the admin tag
!slots
Hey, @vapid zephyr
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
rip
long slots do not change
you need to solve your previous ban before joining on a new account
hokae being the motw again
Will you be adding slots to the EU Long server? <@&274971100184576010>
no
!slots
Hey, @slender rune
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
long slots do not change brotha
I wouldn't count on it
hokae leave some motw for the rest of us Sheesh
It always was 600 slots
but I can't garanty it
💀
I need a solid reason. You don't have any proof that I'm a hacker
they do
the only thing you need is to stop buying new account and solve your original ban
which account
the original account that was banned
i only have two account
buying new accounts will only result in a ban evade
the account that was banned first
you can !appeal that account to try and get the ban resolved
can you fix EU MAIN? can you off animals and bots lag so much!
you forget after restart!
please give more details
just tell me which account i was banned and What's reason
the first account you had was banned and I can't tell you so type /appeal
where i can find the account?
That's your accounts ... just check your reciepts
see you in a few days on a new account I guess
lol
lol
hi my friend is joining ur server RUSTOIRA X2 Eu and he is getting kicked and its says to him that he hacks
try !appeal
wdym
tell your friend to type !appeal in this channel
!appeal
Hey, @vernal imp
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Admin can you help me i got kicked from eu long and i need to wait 5 more hours to get in
Why did i got kick??!??!?
you might have had connection issues
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
No i dont
I was with team in dc and was everthing good
I just need to let me in its not fair i wait so much
@lofty snow
you are not banned correct?
Bro this server is ass man
Eu long is so ducking laggy you can’t move
???????????
Yes. It's horrible
just a moment
No im bad no one well report
Are you guys kidding
monthly eu cooked up
<@&274971100184576010> u are very dogshit
Like we pay money and server has been absolute ass for 2 days
any admin i can report something ?
disable the fucking AI's on eu long u uncapable team of tards
Admins have been informed about the lag, thank you for letting us know
can t make a server playable
Like are you guys serious
we are aware of the issue and we have admins working on it
i m not letting u know i m telling u that u are full useless
Come on help me
i asked you if you were banned
Unfortunately there isn't much I can do to fix he lag.
No bro
Besides letting the admins know
EU 2x correct?
Eu long
The EU long server has been experiencing issues all day
there may not be anything to do besides wait sadly
Hey man you cant do that to me
i am sorry but I don't have the authority to help you any further you can try and resolve your issue with an admin
Who?
We do not skip players
Hey, if you need to skip the line ever -> https://donate.rustoria.co/
Reliable way to not have to wait
There was a notification that you banned a team on the 2x server half an hour ago. but none of them have been banned and are still in play. can you help with this issue?
Of course its It's a plan kicking players to get money
No, not at all
Make a ticket ingame please
yo zenzen remember me
We dont kick players lol
we did not kick you
can you check my appeal the same crap happened again because of rustopia zenzen
Nope. But we can't completely control what happens. If a player gets disconnected by the system or their network or whatever reason, it happens unfortunately. Hopefully everything is smooth for you though
Like I said you probably experienced a connection issue
Yah they want our money bro
how do i open a ticket for a messed up sign in one of the servers
Im not paying for this shit
I'll DM you
i waited about 30 minute bruh
I wait 5hours
Possible routing issue . If it keeps happening #network-support-old ticket
Zen zen can you talk in waiting for support?
and now all good
try /ticket in game
I created a ticket on the site. but they reported that they banned it as a result of an error. When all of these players were banned, everyone in the game wrote over the chat that it was cheating. It means that all the players in the game are wrong. Thank you.
Not sure what the situation is. Mightve been a vpn ban which can show any reason. Please make a new one if you still have concerns
shenzzy can you talk in waiting for support
pls refund vip money cuz of fucking server lag
We are fucking mid 80 rocket raid eu long
FIX EU LONG GETTING ONLINED RN!!
i need someone in waiting for support
And you guys can’t get your fucking servers lag fixed
Defenders are legit fucking sealing in front of us and we can’t do shit
Charging $ for this is borderline crminal
FIX EU LONG
<@&274971100184576010> again so dogshit
getting raided and this happens
Please read.
where can i make a ticket?
Cop out
Errn is fat dog
are there any admins here?
i made a ticket earlier
!report
Hey, @dim pelican
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
@fathom tusk What type of ticket?
!appeal
Hey, @spiral sky
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i made a ticket earlier and i sent a clip with it and i dont think it got in
ZenZen did you check my appeal
@fathom tusk I see that you had two tickets closed already
yea
They both received responses
I'll look into it right now
ok
was there a clip in both of them or did it not come thru
It worked
btw its me from last time when i got banned from my vpn connecting to a hackers ip address and you unbanned me
hello, i got banned on RTG but i cant appeal (it says iam not banned) any clue why this is happening?
Looks like your appeal has been denied by the admin handling your situation. I'll forward it on just to be nice but I wouldn't expect anything to change since it already received a response, so I don't want to get your hopes up or anything. If you don't hear anything back about it, would be safe to assume that you're banned and I hope you find somewhere you enjoy playing. Have a good day otherwise
i didnt know that vpns werent allowed and caused this problem its not my fault
VPNs are allowed but may cause issues at times. Seems like your situation involves a separate issue that unfortunately I can't go into further detail about. I will forward it on though
ok
ZenZen can you just maybe look at the clip cuz that was a clear video of him
zen zen can you describe the seperate issue in my dms
Yeah, probably some latency. The admin who investigated felt confident that everything was indicating this player is not actually cheating in any way
I cannot
But I've messaged the admin handling it. That's the extent that I can go with it since you've already had an appeal denied
Just doing that to be nice since usually that's the end of it
how is it latency if he was going so fast after i knocked him
Communication with the server. I'll have it doublechecked though
No
thanks
We do our own
then what is going on
Similiar thing happened to me, got banned on rtg for scripting as soon as i connected
i have never even used scripts
rustopia banned me for my ip connected to a hackers ip while using free vpn
was just curios if the game would be playable on tethering from my mobile data
and got banned as soon as i loaded in
ZenZen you unbanned me before for the same reason
Why cant I connect? Literally joined, authed and got disconnected
restart your game
I did
u have to update it
Forwarded on your situation to an admin handling it
thanks
Update what?
your game
Ok let me try that thank you
Yep, doesn't look like an issue on our end, at least not with a system ban or anything like that
my friend got his account stolen, made a new one, played rustoria for months, then got banned because his stolen account got gamebanned. he explained this why is he banned?
!appeal
Hey, @jagged coral
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
ZenZen why arent you allowed to tell me what is going on
We're not going to talk to you about that - we'd talk to your friend. Direct them to https://bans.rustoria.co/ to submit an appeal if they haven't already
Rust doesn't need an update it looks like
I can't discuss any more details of your ban. Most I can do is what I've done, which is basically give you another appeal attempt
I have nothing to do with it - your appeal was denied, but I'm fine with reaching out on your behalf. Otherwise there's nothing more to talk about with it unfortunately
I do hope you have a great day separately than anything on here and beyond Rust
alright now i understand you too but you can check my account why would i have 2.1k hours just to get banned
and rustoria is my favorite server
Many people at all sorts of hours are banned for different reasons. 2.1k hours doesn't make someone impossible to have an issue
Anywaysss, I have to keep handling other stuff but I'd guess you'll hear back if anything changes with it
ok
Yep won't let me on the server ☹
I just joined a different rustoria server just fine though
Which one are you trying to join?
Trio?
The one in the picture above ^ rustoria 5x america
Can you hit F1 to open the console and put in: connect trio5x.rustoria.us:28010
I'm having an issue getting on too. One sec
ive been spamming IP
Yeah, Trio is down right now I believe and should be up asap
Oh ok cool
it came up for a sec, then crashed again
Thank you
ZenZen i thought you retired, we had a whole conversation about this what happened haha
Yeah, should be back up very soon. Think it's coming up now
Had a very nice break and decided that I could help again, just a bit more casually. Missed the community
I seen u with the green name again on the Trio and was like NO WAY
What's your Steam 64 ID please?
Get your Steam ID 64.
You can DM me it please
I'll follow up
ZenZen, u said its coming up but its still down, its all ur fault! welcome back
lol All good. I heard it was coming up but will check on it. Have a couple other things I'm doing at the moment 😬
were all counting on you
EU long has gone back to lagging
restart the servers please?!
Which?
#announcements We are aware and it's an ongoing issue :( Sorry for the issue but I appreciate the report
Zen zen have they responded to your foward
cant you guys like disable ai and animals to fix it mby?
It's the new update sadgely and other issues too :( Thank you for the suggestion
my clanmates say that the server lags a lot, is this the same problem again?
alr ima stfu i dont know shit about this
Server lags eu long
Honestly, this is one of my better wipes. Looting 3 AK sets off disconnected players so far.
No worries honestly, thank you for letting us know. I always appreciate it
You win some you lose some, I'm glad you're winning 
maybe just close your servers until shit stops lagging
Yeah we're aware, we are sorry about all the issues this wipe. We don't want this to happen and effect your gaming experience. However it's out of our control. We are trying our best with what we have to give the best experience
to my understanding this aint server sided its becouse the easter update
Yeah it's with the recent update. You are very correct
fucking kurwa shit
so you all can stop bashing the admins and so on they do a wounderfull jobb with trying to make this rigth
Are the servers on?
Any server in particular you are asking about?
5x no bp us solo/duo/trio
It should be
Ty, gonna check now
Yes
Can you tell the time for London time player please?
If you go to #oldserverinfo it will show wipe time in your local timezone
In #oldserverinfo it should already be in your time zone
Did my appeal you foward get approved?
@near halo
Have you heard back about it?
No
Oh
Well then no, nothing has changed. if you hear back then it's been approved
Assume that nothing has changed unless you hear otherwise please
Ok
can i ask if something is bannable here?
Go ahead and ask :)
Who handles the appeals
Admins (the red names)
A LOT OF LAGGING !! how cna i fix?
i cant send images here?
!auth do this and/or you may dm me the screenshot
Hey, @celest tartan
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
i messaged you
I just don’t understand why I’m getting denied
I literally did nothing except have a vpn
I was trying to play rustoria for wipe day
No point to continue discussing it here 😦 Just need to see if anything changes with it. Again, don't want to get your hopes up but worth a shot
soo lag
when will 5x wipe
refund my money for vip rustoria eu long
You may put in a request in #payment-support

I just log on to the Rustoria EU LONG server (for the first time) and I get a ban for cheats I have played on the server for 0 minutes how can I get unban
!appeal would be the best and fastest way to get an admin to investigate
Hey, @frank bridge
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I can take a look real quick
Get your Steam ID 64.
Yes
!appeal
Hey, @sonic halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
76561198899450311
!appeal
Hey, @sonic halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
I'm sorry I got mixed up server is US LONG
got called the n-word multiple times by a player abusing me ingame
Voice chat isn't moderated
Would recommend temporarily disabling voice chat in game settings if someone is being obnoxious
eu maın laggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggggg
Would recommend going to the ban appeal website (https://bans.rustoria.co/) and submitting an appeal - if it says you're not banned, use "mute appeal" please. Thank you!
We are aware #announcements :( Thanks for letting us know though.
Rustoria EU Long has been unplayable this entire wipe. Any thoughts on a fix. Purchased VIP only to sit rubberbanding and unable to interact with anything because its delayed 5 seconds
i clipped it
thanks
Doesn't matter if you clipped it. Voice chat still is not moderated. Like the above, would recommend just toggling off voice chat if someone is being annoying
#announcements We are aware and have tried our best to handle the issues to the best of our abilities. It is out of our control as it is an issue with the new update that released. There is no ETA :(
If you see something in the main text chat that goes unmoderated though, please feel free to report it with "/ticket add (your report)" or on the website (https://rustoria.co/tickets/report)
wtf, so you can call anyone the n-word as much as you want and nothing will happen wow
It is almost impossible to moderate voice chat
Unfortunately yeah, voice chat isn't moderated so people can be idiots. But that's a personal choice - hopefully the rest of your interactions balance it out
Thankfully not everyone is an idiot and there's still plenty of chill players around
If someone is harassing you I would recommend just Turing off in game voice
Happens to me aswell
It sucks but there is a fix
wait voice is not moderated? well well well... brb
yeah but i mean if you have a clip of someone saying it what makes it so hard to moderate? I mean nothing is going to happen i know that now but the argument of just turning off voice is the same as just turn off glabal chat, its also a choice to have it on or not
chat is being logged yeah but still
Because we cannot prove who it is exactly
It’s an evidence issue
Clips can be modified, all sorts of stuff. Different than text chat
And very easily faked aswell^^
true
We have logs of chat aswell, not voice :(
We've discussed it for a long time now and it's been a consistent decision that voice chat is not moderated. With so many thousands of interactions and just intrinsic qualities of the medium itself, it's just not feasible. So at least you can toggle off the voice or turn it down if someone is being obnoxious. Hope everything else is great though
Fair question
yeah fair enough
how to submit a unban ticket
!appeal
Hey, @pine carbon
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
party max 12?
What server
zenzen can you join waiting for support voice channel for more clarification
sea long hehe
can check dm pls? thank you
solved^
i cant even submit a ticket on the website ;]
any idea when will atleast the website work
Is it a report? or a ban appeal?
report
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
I don't see other players having an issue necessarily, bunch of recent tickets. But you can always do in-game "/ticket add (your report)"
as an alternative method of submitting one
I think theres an issue with the EU Mondays bot. In its description it says that it wipes on Thursdays
Like when u click on it
how to connect vip to server
If you mean discord: https://rustoria.co/link
Link your accounts to get special rewards in-game.
Log in there with Steam and then connect your Discord. Should be able to do "/auth" in-game afterwards
fix ur fucking servers
Man are you ducking serious
only me that got kicked ?
How unkind of you sir.
its a face punch issue
Or you could just read #announcements
Its out of rustorias hand, face punch and their most recent patch has caused this issue to many servers.
Bricked
shut up and fix eu long
wtf
what am i buying vip for
You are very unkind.
Telling chat mods to fix servers is not going to do much of anything
Read #announcements
I do not have the powers to build a server man.
throwing ddos most likely
i'm defending my base and server off
I get you're frustrated, but no need to insult people.
L server
Do your jobs
jycrella do you know Dee?
It's not DDoS. #announcements
need my money back
Their jobs are moderating chat, so they are doing their jobs
telling us that telling chat mods to fix the server is useless is even more useless
REFUNDS REFUNDS REFUNDS
there was no such thing before ./
@noble terrace Thanks you.
Ryan sounds like a politician
go outside jyrcella
Could say the same to you
Props stealing money too ;/
all day modding a discord channel
All you've done is complain about things that we have no control over
emo admins
Hes sure better at it than you.
why tf u attacking me
As you are attacking us.
ks 3mk abuk 5ra ebn khba
Mods being unprofessional, great way to keep the crowd happy
who?
