#support
1 messages · Page 184 of 1
This is happening to everyone
thats crazy
EAC timeouts aren't issued by, or controlled by us unfortunately, there's nothing to do but wait for it to cooldown 😦
alr ima go beat facepunch ass
Not facepunch either 🙂
WTF PLS NO LAG
wtf is this fucking lag
#NOLAG
The game updat is fucked up, our devs are working with Facepunch and other communities to fix it
sort it please i had so much shit on me for me to hit a guy 12 time s he hits me twice and apparently im dead
FIX TS
its happening to everyone, give them some time to fix it.
fıx lag pls
teamspeak ?
yes
What do i get when i boost the server?
AN ESTIMATION OF HOW LONG
#boost-4-rewards and check pin messages
lagggggggggggggggggggggggggggggggggggggggg eu maın
Is the admins disabled some plugins cause loot doesn't spawn anymore
Server ?
orai eu long
there is no plugins for loot on eulong it's an official server therefore vanilla
server lag
eu main
we don't change that, it's vanilla
hej hej
#NOLAG
FIX YO SHITTY SERVERS
FIX?
sleeptorıa eu maın
how to connect dsc with steam ?
!link
Hey, @mossy gyro
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
its fixed
Not rlly
its not retard
!link
Hey, @static solstice
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
How does the que work in these servers? If here are 675/500 pkayers jn server and i am 37 in the que. Do i have to wait till 175 + 37 leave, or not?
!slots
Hey, @astral mason
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
what are you guys doing
someone glitched into cargo on vanilla x2
please restart server what the heck i cant loot boddies or crates its so bad its 1 hour and half in please restart the server atleast
If you have a record of it please open a ticket
!ticket
Hey, @astral root
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
he is still in ther marc I cant do shit vanilla x2 eu
how i can unlink discord bcs i have linked old discord to my account
!unlink
Hey, @mossy gyro
To unlink any of your accounts, please visit this link and follow the steps: https://rustoria.co/link/requests
Please be patient while our team reviews the unlink request.
A list of your requests to unlink an account.
same steam but old discord
Please submit a ticket in game so an admin can look into it
i create ticket on site i mean to unlink account
done now do somethiung hes looting the crates and we cant shoot him
admins why is the queue so long ?
Login with you account on https://rustoria.co/link/ and send us a unlink request
Link your accounts to get special rewards in-game.
!slots
Hey, @slender grove
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
can you upgreade server max ?
again lag eu main
Please check #announcements
us laggg
ye i send how long i need to wait ?
Add slots to eu medium please
why admins can´t upgrade the server slots ?
Dont know
will i get all my stuff back if i died to a glitch i have a clip off
I can look at it once you create a request
Slots will likely not increase on EU medium the server is not planned to be over 400 slots
u finally offed server?
Restarts?
LOL " WE NOT SHUTTING SERVER DOWN"
please but it atleast 450
I GOT KICKED
what eu main
Cmon there is 200 q
ye it created now
restart\
W servers WOOO
why is the EU medium slots so little
EU Main crashed?
guys im first wipe here, is server always lagging like now?
yes
Please See #announcements
ayo! Theres glitch on map!!
Which server?
how can i report it?
always laggy
Please add 25-50 slots to medium
!slots
Hey, @granite grove
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
thanks
@drowsy knot you are in queue ?
Yea i am
Lies all lies
bruh ok i am too i joined 2h ago
ˇmy brothaaaaaaaaaaaaa
it happens every time
Same
rewipe
NONO
nonoononono
Rewipe will not happen.
Please refrain from casually talking in the support channel thank you.
why are all your servers are lagging?
i got big ping on server, but on everyting another got normal
Try making a #network-support-old 
when eu main come back ?
1hr 30min and i cant play bcs lagging
whens wipe
🏳️🌈
go rewipe
EU main is up
All servers wiped 1hour 30 mins ago
@echo venture rewipe bro
Server update issue #announcements
Has everyone been thrown off the vanilla eu main server? ?
It crashed for me, and I can't rejoin
SERVER UP
Same
Maybe stop running it on a pentium dual-core
servers up
4wipes same shit
It's a different issue
Patch came with some server instability & performance issues. Something we're looking into!
Please be nice to your local server admin. It's not their fault. 🙏
remove server slot to 1000+ eu long
NICE I HAVE Q
#announcements It's being worked on 🤞
i want my money back for vip
is there anything i can do to avoid queue if my game crashed
The servers always lag, youve been working on it for months
Separate issues
By purchasing VIP on the server you want to re join
Hey, ipaid for VIp but i still get the Queue and i have restarted the game 😦
Please make a #payment-support ticket
Hello, i won the last GW but cant play this wipe so i was hoping i coud claim the 1 free VIP next wipe if possible?
@minor temple
How do I find the maps for US medium and small
should be in #wipe-feed
Nope
thought you guys used top tier equipment? Wrong.....made in India
You need to make a payment support ticket to claim, So just explain that there and I'm sure they let you know if that is possible 👍🏻
I don't think its rustoria's fault
Will there be more slots on long?
it's always just rustoria though..... No other server has these issues
.
Every large official server is having these issues
fakenews
^^
!slots
Hey, @granite grove
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
Thank you
yo
i need support asap
whats up?
look at dms
bro i just got kicked out US main and now am behind a 100 player queue
my vip to join Rustoria eu main not working
Open a #payment-support ticket
About ?
EU medium
I mean the suject of the conversation
you can´t do more slots right ?
!slots
Hey, @slender grove
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
but why you can´t do it
it's all explained in the message 🙂
bruh but it´s not normal to wait 2h to play on a server
The server are not just game server with an amount of slots/... the gameplay is forged by the slots, map, ... we can technically increase it, but it wouldn't correspond to a medium server
therefore we won't
but bro it´s rlly not normal
Hello? Moderators say me.
Server Eu long is full wipe or map wipe?
is there a way i can refund my vip
Where can I find US medium and small map
It's common for popular high pop servers to have queues
Unfortunately not everyone can join at the same time
you wan´t that we buy vip right ? because you don´t make more slots right
There are limited VIP slots too, we can't just have unlimited slots with no queue
Not really, the stock of vips is limited
not unlimmited
if it was only to sell vips we wouldn't limit it
Where can I find US medium and small map
but bro its 2h into wipe and theres a 50 queue bro
Usualy the first day it's luck if you don't have vip
so you wan´t that we buy vip
not what I said
Holy fuck can you stop replying to this retard and answer my question
you admins say no no more slots because its luck
but if you are 100% dedicated to play this server today, then ...
Language
China mans ddos server
Negative
And farming resources on bots accounts
Actually i'm not even sure if we have vips available on eu medium rightn ow
bro it needs one hour for 50 people
Where can I find US medium and small map
us long?
Farming resources on bot accounts? How does that relate to DDoS?
The server just wiped, people who just joined won't immediately leave ...
Yes
the queue usualy accelerate over time
marc when im on the server clans have a freaking clan base
Bots farming resources and spam to chat message: 1
I will check the stock for u rn
with ak´s
Where can I find US medium and small map
yea late to wipe boutta be home tho so i’m jw
#wipe-feed or ingame if they are not in the channel
The VIP is in stock
For US long
Where can I find US medium and small map
marc ?
But it is running out fast so if u need it, I would hurry up aha
Hi, I am making a recruitment post
And wanna add the names of the servers we play on
But saw that u cant advertise other servers and idk if this counts
I'm not linking them
?
Not here
Marc smd
why it needs for 50 people one and a half hour to join
ahah thanks i’m like 2 mins away from my house
Because people who just joined don't want to leave the server I guess
and it decreased only thank to rage quitter and people who crash or need to go to bed
aber die leute kommen ja so oder so rein
ik not here im just asking if im breaking the rules
But people come in anyway.
omg im so rich i have vip
if u read what i said...
You aren't breaking the rules if u do it in #looking-for-group if u do it here you are
ok thanks
How do i make a ticket to report a cheater
you can´t do 50 more slots ?
!ticket
Hey, @dusk pecan
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!slots
Hey, @tulip citrus
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
No that's not how this server works
Hey Marc
but you wan´t to play rust but you have a 3h queue ohh yes i love it broooooo
That's the problem when you want to join one of the most popular server
there are limitations
Have the ability to have 120 more players but choose not to
bro 50 more
Not true
won't happend
whyyyyyy
How long you expect the Que to last ?
Stability & quality > pop
stfu
server ?
Long
you won't connect before early morning if you can even connect
us?
or maybe if we need to restart it
U won't get in today, I'll tell u
Crazy
popular servers ...
Just dropped 30 slots in que 😎
!slots
Hey, @steep ruin
The slots on our servers are dynamic. This means that the server will automatically increase or decrease the slots, depending on the queue.
This process is fully automated and staff members are not able to change the slots!
Though the slots are dynamic, there will always be a hard limit to guarantee the best performance as well as the overall user experience.
Our Long or Medium servers will not get their slots increased to match our Main servers as that would not meet the expectations of a Long or Medium server.
ok
L rizz
any admin here?
Go for it
VPN BAN 76561198887962407
!ticket
Hey, @cunning sun
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Or F7 them in game
Wait for an admin to hover this channel 😉
already appeal
Then just wait pal.
thx
Admins will respond whenever they get a chance
why is it making me purchase vip with pounds?
crash the server so i can load in
I think due to rustoria being based in the uk
I'm afraid that ain't possible mate.
it goes down like 3 times every wipe day
That would usually be due to issues with performance or server, not because the admins feel like crashing it out


CAN I BUY VIP WITH BITCOIN ?
No
Hey Marc, obviously this is a double up question but would appreciate a rough estimate as to when I could expect assistance, purchased VIP, and it hasn't "activated" so I'm in queue haha
@round ridge If you have already made a ticket in payment support, admins will respond as fast as they can
!appeal
Hey, @surreal schooner
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Ahh okay cheers
hyperr berry
@granite grove
how long do u think it will take to respond to my ban
@stiff widget @raven mist hey can my group get unbanned now
been like over a year sine my account was game banned
76561198975222880
skill issue
!appeal
Hey, @raw herald
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
cant appeal its been over year lost my steam account
In that case then, i dont think so sorry.
yo hyper
Yes.
how long do u think it will be for someone to respond
Hyper i have a question for you
They will respond as fast as they can.
Yes.
Can i dm you about it
Yes.
It's not that easy
yo marc
it is, you can just make a gateway with coinpayments or coinbase all you need is a account
I guess you are russian ? this would mean we are evading the internationnal sanctions
quite a dangerous move if you ask me
yo marc
!ticket
Hey, @dusk pecan
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @surreal schooner
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
Hey, how can we help?
oh mr luke can u help me to
76561198975222880 i got game banned 500 days ago and my group all got banned too
ill send u my main ip if u want to check
whats up?
how can i see the US small and medium map
Best to have them appeal on bans.rustoria.co
In #wipe-feed
i cant i lost the steam account
its not there
could u just do me a favor and check for me personally its a complicated situation
so i got banned for saying a name in chat. didnt intentionally mean to i wasnt thinking atm. do u think it will take long to get unbanned
@balmy cypress Can I dm you about a problem please
My DM's are closed and appeals/reports should go to our website - is it a staff report?
?steamid
Hey, @surreal schooner
Please post your SteamID64 here so we can better assist you. Get your SteamID64 here:
https://rustoria.co/getmyid
Get your Steam ID 64.
You aren't banned on the ID you sent
No, but my ticket on the website got closed in like five minutes
76561199122028647
send your new account @raw herald
If a friend has a game ban on a different game (vac ban) is he still allowed to play on your modded servers?
what was it about? or whats your steamid and I'll look
a cheater
We don't moderate bans on other games
76561199122028647
76561198974962868
Come to discord.gg/rustoria - AWZ3
Message @west mica
to clarify, I was running thru a forest and dodging
PLS BAN RM CLAN THIS IS SO FUCKING DOGSHIT
@balmy cypress the wipe feed doesn’t show map so how can I see the maps?
EVERY WIPE THEY ARE FUCKING CHEATING
!ticket
Hey, @sharp pike
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
im alr in ur server it says
@granite grove pls just join eu long and look into it, it cant be that we have to play another 2-3 hours against cheaters
Oh so I can play now on new account?
Have you made a ticket?
IS THERE A WAY TO CHECK MAPS WHEN THERES NO MAPS IN WIPE FEED?
Which servers do you need the maps on?
was i supposed to copy link
read my message and it explains what you need to do
where can i find ur message?
Not saying that as I can't see any bans on what you've sent so far but I am unsure if there are other bans
where can i find ur message?
Message @west mica
@balmy cypress Not gonna lie i think my IP changed .... but i just want to be honest
and i was wondering if my friend group can play, here Ill give one of their main accounts
https://steamcommunity.com/profiles/76561198879579962/ 76561198879579962
like the kick message says
we were ez clan u probably dont remember us we werent special but there was a bad situation of bans back then
they're perm banned for playing with a ban evader multiple times, I'd imagine that ban evader is you
so unfortunately no they cannot play as of right now
welcome to appeal on bans.rustoria.co
Luke did you see my message or do you need my steam ID again
!appeal
Hey, @naive sluice
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
hm but its been a while and none of the ban evaders have been game banned and we donate every wipe so uh can we just play it has been very long
meduim down
ofc
Given you the answer, being loyal is appreciated but not when it means you break the rules to continue playing
Aware, thank you
I love you luke
Medium is back up.
u are the owner can u pardon us from our ban like the president @balmy cypress
Hi i bought vip but it is saying
@surreal schooner Hey you able to join #368790610783764480 ?
very welcome (;
Small and medium US
I am not the director and even if I were, we trust admins judgement and don't just overrule bans
i was once told there was a rule of like 365 days after game bans btw on new acc
- i was false banned in the first place i have emails contacting facepunch and EAC they say they dont know what happened i have pictures
luke my vip is broken again pls help
shit is just a tragedy
you also kept ban evading after multiple warning. Even ban evading with names as "dead to all rustoria staff"
oh hey best friend @raven mist
you wont be unbanned same for your teammates.
EU Med still down ?
I will get back to you on this
give me some time
long time no see best friend. um yea t hat was just a bad joke and everyone was really tilted sorry @raven mist
Me when emails can be edited
i did
or does it spin into other IP ?
then im sorry, but all u can do is wait
im getting deeped on tc greifed and raided, we cant afford this!!
ok thank u
@balmy cypress can you consider another chance
I got a response back. I apologize, but it's not available yet on rustmaps.com It will most likely be on the next restart
hey @raven mist
Hello, if anyone needs support but hasn't been responded too, let me know and I will try to help.
ok can u unban ez clan my friends
An admin has already talked to you about this.
no
Luke has already talked to you about this.
no
Yes
luke needs to help me and shenzys........
im their bestsests friends we known eachother for a long times
i need authhelp
@vapid zephyrwhat map of history is eu long
i subbed to the yt but it wont link
what map of history is eu long
why can u not build on the road on 2x eu u could have done that all other wipesbut not now
!youtubelink
Hey, @digital radish
Unfortunately, linking YouTube with our link system isn't possible due to restrictions with Google APIs. However, as long as you link the other socials, you'll be able to claim the loyalty kit (on applicable modded servers). YouTube linking functionality may return in the future, but we are currently unable to give an estimate of when this will be implemented.
I do not know what that means my friend
@balmy cypress @raven mist help.
im not wanting the kit lol
Not smart
You have the answer, stop tagging us @raw herald
im in need of the point
Please stop pinging Luke
Because of the api issue you won't be able to get the youtube point
Our Money Man 
<@&274971100184576010> Why is AI turnd off on Rustoria Eu Small?
To help with lag, ,might be fixed after daily restart
server didt even lag?
The ai can lead to instability in the server, leading to crashes. If this happens the ai is turned off to prevent future issues. As I said, might be fixed at daily restart
AI removal is not for lags, it's for crashes
so basicly facepunch fucked something up again
can some geag me to support?
@toxic shard u said to come to chat
can u drag me and gomez @plucky bough ? he cant speak english
@toxic shard let me know when me and gomez can join up in call to explain why u needed him to come to discord before unban since he cant speak english thanks.
Tell him to send me his steamid in dm
can use google translate, no big deal
okay telling him right now
are more eu med slots going to open?
I would say no, but admins don't have control over that
ok thanks
it yas that i am next to join but ive waited for 20 min
well technically we do, but we don't touch it 🙂
is the pop of the server higher than the max pop ?
EU medium 450 pop right?
EU medium is max 400
but is at 494 rn
so only VIP get it
404 i mean
so if u dont have VIP, you will get in when there is a player below 400
say the pop is 395
the next 5 in the queue will get in
how do i make a report? This user's steam ID 76561199261828680 was doxxing in chat, sea toria long read his chatlogs
!ticket
Hey, @stoic imp
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
oo ok
im not sure how it works when increasing max pop
because EU long in 616 out of 500 max pop lmao
116 over limit, so if that dont increase, i dont see EU medium increasing any time soon
idk i was told it was 450 pop maybe it was misinformation
thank you i thought i was bugged tbh
no worries.
What is the issue.
If so I need help I bought que skip on US small and it is not working
please open a ticket in #payment-support
If anyone needs any help, please tag me and I will see what i can do 🙂
!link
Hey, @tranquil radish
To receive points in-game, you will need to be verified.
To become verified just visit this link and follow the steps: https://rustoria.co/link
When you are finished, please type /auth in-game to complete the verification!
The verification for our training servers is now under the same system! This grants you access to verified arenas on all RTG servers.
Link your accounts to get special rewards in-game.
anyone knows what to do if i cant connect to server cause of "cannot resolve destination host"
@granite grove
Is it an EAC error?
Download it here https://github.com/Ryan-J-D/Rustoria.Maps and place it in your map folder
i dont think so
Do what Marzy said, that should fix it.
!appeal @muted lake
Hey, @muted lake
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
No egg
need some help updating rust XD
why egg hunt dont work ?
I think some servers had them taken out due to performance issues
I don't think it's permanent
!ticket
Hey, @proud kite
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Do i need to send you guys proof i subbed on youtube to get the reward?
Which reward is the for again?
you youtube one
In game?
yes
I think u have to link your YouTube to discord
I'm not sure
But if u have subbed, try restarting rust, or linking YouTube to discord
ok thanks
YouTube linking is currently broken and has been for a while due to a change on their end, you will still be able to claim your loyalty kit however
ok thanks
I have a problem, I go completely to the server and it throws me out and writes that I'm banned for cheats, although I haven't played here before, what to do?
Hey, please make an appeal at https://bans.rustoria.co/
Hi I have been banned for one hour for saying something in chat and it has now been 1 hour 6 mins and i still cant log in due to it saying im still banned
when i try to make a ban appeal it says this "BECAUSE YOUR BAN WILL EXPIRE SHORTLY, IN -6 MINUTES, YOU'LL NOT BE ABLE TO MAKE AN APPEAL AT THIS TIME. PLEASE BE PATIENT.
ERROR ID: BF364886-8A1F-4EAF-9364-3A5C8CA44EC8"
so I can log on to the server and I immediately kick
sometimes it can take 5-10 mins for the unban to register. just don't spam the connect and you should be able to enter the server in a few mins
ty
and don't say bad words again when you do get in 😉
how long to wait until they answer?
Really depends but shouldn't be to to long
hahaha note taken
i need some help from any of the admins
About ?
nvm it was glitching and wouldnt let me join back but its workin now
thought i got banned for no reason for a second
/ticket
Hey, @haughty jay
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
/ticket
Hey, @ionic mural
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
How do I report something on discord
We don't do discord reports, if you're not in-game, you should use the website in the bot message above. 🙂
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
<@&274971100184576010>
Hi there,
I was banned for 'Playing with a hacker' for 7 days. The time has passed and I tried connecting but now I still cannot connect to the server - "You are banned from this server".
Please help.
.
<@&274971100184576010> Disregard the message above. Appeal website is telling me I have 11 minutes left until ban lifts.
ADNY ADMINS CAN HELP ME
anything i could help you with ?
<@&274971100184576010> i log on for the first time and it says banned for hacking could you help you
!appeal
Hey, @near halo
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
unfortunatley not but im sure someone that can will help you
Help i got muted for nothing
!appeal
Hey, @ancient trail
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
what's your steam id?
You are not muted
i cant type in chat
<@&274971100184576010> it said that YOU DON'T SEEM TO BE BANNED! IF YOU WERE BANNED RECENTLY, PLEASE ALLOW UP TO 5-10 MINUTES AND TRY AGAIN.
well I saw you posting not longer than 10 minutes ago
ego ban
yea i got muted like 2-5 min ago
check your game settings you might have disabled the chat
no i got muted the second i sent something
@toxic shard You better answer or ill box you
how long ago were you banned?
In this case I will choose the box
<@&274971100184576010> i bought my buddy vip and hes in queue
actually yes it didn't reached your profile but I see it
#payment-support please 🙂
#payment-support admins can't help
aight
you see what?
yeah your ice cream is not something our bot likes
oi marc
i didnt know i just log on for the first time and it said i was banned
come on sort my boy out
/ticket
Hey, @stone bridge
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
ahahahha yea
try appealing as a mute instead. just put in the appeal that it's for a ban
ok
Avoid it, won't get unmuted again for it
bro jyrcella you the head guy unban him rq we tryna have a sick wipe 
I am very much too far down the totem pole to do that
Tell your friend to appeal 🙂
ok sorry
bro come on man why the ego for lmao just help a poor man
what are you on about ?
Dont threaten marc
I legitimately can't do anything. He needs to appeal lol
well what's the issue ?
he got banned for no reason?
!appeal
Hey, @marsh raft
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
let's start with a steamid
she leng too
she need to wait 365 days from her second gameban before trying to appeal, which is in 100 days more or less
(if she only has 2 gamebans and not more ...)
well you will have to wait the same delay
Nah don't want to be affiliated to confirmed cheaters
i got banned for nvidia colour settings
2 times ?
i bought the vip and still have a queue ?
no
Hey, please make a #payment-support ticket
ill bitch slap you
dont be rude
srry my bad
i am very upset
Have you made an apepal?
maybe i thought about it and i might do it
General G
!force
Hey, @obsidian jasper
Force wipe is the first Thursday of the month. We wipe the following if applicable:
- Map
- Blueprints
- Shop points
3x will skip the wipe on Friday. 10x will wipe again on Friday.
Force wipe typically happens around 2PM EST / 7PM UK / 8PM CET.
<t:1680804000:F> (your local time) is the time of the next force wipe and it will happen <t:1680804000:R>.
what are you doing step bro
If you no longer need support please head over to #general
we havent had the support we require therefore what should we do?
What do you need help with?
ok got it
freeing my sis
why and what time
how is your trial as head moderator going?
Don't know, please stop trolling
do you get dbs or is that banned to
#general please
Ask them in #general please
On my way!
we are waiting x
got a big one for you babe
ETA on leaderboard fix?
Hey, tried to DM you but seems you have your DMs off. Just letting you know that you’ve been unbanned.
EU long and US main leaderboard are being fixed now
unfortunately the stats for those 2 servers were not registering and it will start collecting now
Thanks for the update! Will it count all that's happened since it stopped? Or will they begin collecting as if they've never gone down?
Also, to clarify was looking at US Long
Can i transfer my vip to a diffrent account
Please make a #payment-support ticket
need help im lagging in sea long 180ms when i should be geting 40ms
need help on 2x vanilla US
ANY ADMINS ON 2X VANILLA US ?????? IM BEGGING FOR HELP COME TO FISHING VILLAGE C7
What do you need help with?
Will there be an update and wipe today? admins
NAKED WHO WONT GET OFF RECYCLER FOR 40 MINUTES and playing troll music
im banned and i dont know why is there a way i can find out how?
It should give you a ban message when you are kicked from the server
Will there be an update and wipe today? admins @plucky bough
i tryed to hop on like today and it said i was banned
idk why
i havent played onrustafied in 80+ days
Not much I can do about that, unfortunately. You can make a ticket using the /ticket add (info) command.
is there a way u can check logs r smthn?
Will there be an update and wipe today? admins @plucky bough
What disconnect message do you get?
Force wipe happened earlier today.
You can check out #oldserverinfo to find wipe times. You can also use the !force command to find information on force wipe.
what about the update? will it be updated? or what? there will be no more wipe?
The monthly update happened as a part of the force wipe.
The monthly update happened as a part of the force wipe.
Most servers wil map wipe before next force wipe, again you can check #oldserverinfo for more info. Next force wipe is the first Thursday of next month.
Yes
can i appeal fr the ban?
Yes, to appeal a ban you can go to - https://bans.rustoria.co/
it wont go through
What message do you get?
It says you are banned in the disconnect message?
Try making a mute appeal, you can use the same website. In the appeal make it very clear that you are appealing a ban, and include as much information about you situation as you can. An admin will review it as soon as they can.
alr
ehm, why is my trees not respawning
after eu medium crashed the trees haven't respawned
@plucky bough is there any way to check logs in the meantime to figure out why i was banned bc im genuenly confused
They should respawn after restarts
So not sure in why they didn’t respawn after the crash
they did, but they haven't regrown since
Right, I believe they only come back after restarts
Could be wrong tho, most likely am
Unfortunately I am unable to do that, sorry. Feel free to send your steam id in this channel, and if an admin sees it they might be able to help. You can get your steam ID here - https://rustoria.co/getmyid
Get your Steam ID 64.
ok
that's not how rust works, the trees should after a logical time regrow
Some features may be disabled right now to help with server stability. Most things should be fixed on restart tho.
i was banned over a year ago for hacking despite never hacking and it says my i can never appeal
is that for real? you disabled trees regrowing
No
i was never told anything
can any admin see what i was banned for and why my appeal was denied
then why are they not regrowing, i don't get it
my stean id is 76561198852516740
We can see, we can't tell you and yes the ban is permanent and not you can't reappeal
If you appealed and it was denied then unfortunately you will no longer be able to make an appeal, all appeal decisions are final, sorry.
can you guys atleast tell me why
like i know it says hacking but what i do to get banned for hacking
No we can't disclose any details
just did, it's gg
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
!appeal
Hey, @drifting flax
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
i was just banned for hacking for no reason
Hey, if you believe you were falsely banned, you can make an appeal at https://bans.rustoria.co/
where is sea long server hosted at?
singapour
Why was there a wipe if the sever wiped yesterday?
It was force today
might want to open a #network-support-old ticket to get it investigated
@toxic shard help ticket number 2749
Admins can't do playments tickets
admin
Hello, how can I help?
Hey, can you please make a ticket at https://rustoria.co/tickets/report
i did
yes
please look at it. he killed all 5 of with like tommy burst and left our loot and hes typing in chat
rustoria 2 x
come help pls
he was by outpost speed hack flying
we are now prim locked until we find springs
you my neighbor?!
I NEED AN ADMIN I CANT DO A TICKET ON THIS GUT
Are you using the /ticket add (info) command?
no his name is specail characters and we think he is cheating
we just dont know 100%
Okay, make a ticket using the command above, copy and paste his name. Or you can grab his steam id, by clicking his name in chat and copying his id from the url.
ok thanks
!ticket
Hey, @slate temple
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
Thanks
where do i see my appeals?
!appeal
Hey, @wheat folio
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
on the same website
need a item remove in safe zone, blocking stuff
Admins don't interfere with gameplay, unfortunately. Feel free to make a ticket reporting the issue, though. You can use the in-game command, /ticket add (info)
Hey, @near halo
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
i keep dcing from server is it cus of the lag thing from the update
What error message are you getting when you’re disconnecting?
i dont get one i just get kicked and then when i try to rejoin its eac authentication timed out
same thing happened to 2/4 of my team
!gamefiles can you restart your pc and verify gamefiles and see if that helps?
Hey, @ivory blade
To verify your game files, follow the steps below:
https://files.rustoria.co/JkUAVPTgU4bYbZ4q6aab59vRd4rm3pEk.mp4
i can load back in cus i restarted
the lag thing is really bad almost lost 3 m2s
If it persists can you open a ticket in #network-support-old and someone will be able to further assist you there
@ivory blade
kk
Thank you 🙏🏻
ty
Good luck and have a wonderful wipe 
ok my entire team just crashed
What server?
us 10x
Same for me
Let me report this
I crashed all time.
hey if there's any free admin, we got blatant esper's on the us 3x no bps
The team has been made aware. I do apologize deeply for this. Thank you so much for the report @amber lichen @ivory blade
!ticket
Hey, @fluid shuttle
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
no problem, might wanna just restart tbh
@ocean thistle i made a ticket me and my trio already did
Thank you! An admin will get to it as soon as they can 🙏🏻
@ocean thistle game sound is messed up idk if its game or sevrer cus my teammates cant hear either
Usually a restart of rust fixes that bug
Additionally the devs are working on the lag/crashes 
ok sounds good thanks
<@&274971100184576010> https://streamable.com/wxcjna hacker please ban he raided us we couldn't do anything, hes blatantly cheating
us main server
please ban
!ticket
Hey, @ocean mortar
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
with a ticket?
no in game
okay can you look at this kid
did you make a ticket
!ticket
Hey, @ocean mortar
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
don't call out possible cheater names on discord, as that might make a bit harder for us to determine if they are cheating or not
do a quick ticket and somebody will check it, ok
/ticket add does not work in game chat
Hey, @ocean mortar
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
you can use the website aswell
i dont have my login
welp
Are you sure you are on rustoria?
yes
What happends when u do /ticket?
Did u wrote a message behind it?
no
You need to do /ticket add and your message behind it
its fine i got thte log in
connection attempt failed eu medium
Daily restart - it's not back on yet
Will it jump back a span of time?
No, as it didn't crash.
What if I’m recycling lol
what kind of restart ?? 15 mins ?
just to stabalize servers
normally under 15
i made the ticket how long till ban
when someone looks at it and confirms they are a cheater, i wouldnt see it as a guarantee tho
when will someone look at it
when they get a chance, normally doesnt take ages.
eu long status?
staff have been notified
alright
someone will take a look asap
npnp
hi
Man toria server is slipping
ı useing safezone for deadbody loot after restart they all gone
All the Ai is bugged again, 20+ mins for server restart, laggy af server
Then dont play problem fixed
Toria server quality kinda mid
Nah imma still play bc still most competitive for now
But if it keeps going like this for a long time don’t be surprised if people jump to rustafied with those bigger team UIs
I didn’t play on your server, I went to it, and I got a ban there. Can you unban me?
FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG FIX EU LONG
CANT JOIN EU LONG
I tink we missed the event cmon man
Hey, @abstract oxide
To appeal your ban or mute, please follow this link to submit an appeal: https://bans.rustoria.co/
If you have linked your Discord on https://rustoria.co/link you will receive an answer by a bot in DMs.
Otherwise you’ll have to revisit the appeal site to check the current status.
Once you have submitted an appeal an administrator will look into it as soon as they are able.
Note: Standard response times are 1-3 business days but can be more or less based on the situation.
eu long pls
@keen cove
yo i need a Admin ASAP
where do you live
E4
Hi max
hi
Hello, how can I help?
Saw you in BI last weekend
@fierce mulch is helping me
yes i will also play this sunday
Nice, whats your team name
hm?
are you in the 3x server?
you asked me where my base is
i dont remember actually 😄
i asked different guy 😄
well i need a Admin ASAP can someone tp to me if they are on?
updates on eu long?
state your problem
its booting rn
well my group has been on server all day and this one group has ben really sus of cheating and they are like 360 tripling my team
skill issue
!ticket
Hey, @floral sparrow
To correctly report a rulebreaker on our servers please use one of the following methods:
- The ticket website https://rustoria.co/tickets/report, including information that may be relevant.
- The /ticket command IN-GAME, including the name of the rulebreaker(s) and what they're doing.
To include evidence in an in-game ticket please use the following method:
- To attach screenshots, upload to a service like Imgur and include the link in your ticket.
- To attach video evidence, upload to a service like Streamable or YouTube and include the link in your ticket.
If you are banned and want to appeal, please use !appeal in Discord.
leave this chat if you are not in need of support please 🙂
no we were all the way across by are base and we were getting sprayed at while they were in arctic
make a ticket then admin will look into it
@plucky bough when will the server restart? 30m has already passed
алло ебанаты запустите уже сервер е6ланы вы клешнявые
@ancient dune when s eu long going up??
иди нахуй черт
ticket was open
#announcements message for the next person who types here about eu long
chad?
hello can i possibly get unbanned from base invaders cord?
@plucky bough

connect long.rustoria.uk:28010
Че произошло с лонгом еу
новости читайте ебанаты
крашится и не может запуститься
у всех же он не запускается
@plucky bough hello can i get unbanned from base invaders discord please? ❤️
Can I get a mods help on US Long
просто у меня щас он появился и пишет что 480 человек на сервере блять
у него отходняк от вчерашней очереди в 500 человек
это мало ещё
what type of help? cheaters?
опять офлаин
Doubtful, if you were banned from the discord server it was likely for a good reason, sorry
@fierce mulch Negative I messed up a build, didn't know if you guys remove stuff for people.
can i appeal somewhere
admins dont interfere with gameplay, btw there should be a /remove command im not sure
WHY RUSTORIA EU LONG
@fierce mulch Yeah I tried that but nothing popped up. Thanks though.
FAKING
Кароче напишите русские парни сюда как запуститься