support

[cerulean ember]

please read bot guidelines before applying

[sturdy swan]

owo does lol

[cerulean ember]

Ss of the error where it ask for admin?

[sturdy swan]

[cerulean ember]

Command name?

[sturdy swan]

Any ig

[winter walrus]

I dont think there are any command that specifically require admin. It would be helpful if you could specify which command particularly produced you this error. Perhaps get the command that u used to which the bot responded

[sturdy swan]

I didnt got this, i just an announcment in some server

Thought it was funny when he mentioned the guidelines

[winter walrus]

You still should see the command ran before this message that you took the screenshot of?

[sturdy swan]

Its an screenshot i didnt take it

[winter walrus]

Oh okay, well I dont see any commands that produce this in the bot as far as now. If you manage to reproduce this, feel free to report it with all the required information through the site

[crystal zephyr]

how to do like this ?
https://cdn.discordapp.com/attachments/980706703635005460/996321247359139950/unknown.png

[wild stone]

@crystal zephyr

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[crystal zephyr]

https://gyazo.com/c6cf2354eb1c6a88bdd5e932e09cae65

I recently changed my bot/app name but it is not updating here.

[nimble yacht]

can we add 2 owners for 1 bot in top.gg?

[wild stone]

@crystal zephyr

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[dreamy abyss]

-refreshdata

[dreamy abyss]

You can add your bot to a team, then invite the others to that team

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[crystal zephyr]

Did, not working

[dreamy abyss]

Are you sure you did the edit? I cant see any logs for recent edits on your bot

[crystal zephyr]

I edited the name on discord.dev

But its not updating here

[dreamy abyss]

You need to do a empty edit on Top.gg

[crystal zephyr]

Means?

[dreamy abyss]

It should then fetch the new data from discord.dev

[wild stone]

@crystal zephyr

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[dreamy abyss]

Click that edit button on your bot page, as shown on the picture

Then scroll to the bottom and save

[nimble yacht]

why my bot's Top Discord Servers Using This Bot only shows 1 server when there are other big servers (present in top.gg) are using it

[dreamy abyss]

The data may be a bit stale. It is updated automatically, and it may take some time
It gets the data for servers that are on Top.gg and has both your bot and the Top.gg bot on it

[nimble yacht]

like it's not updating for a few months. It's only showing one server from start. And top.gg bot and my bot both are present in servers with 25k+ members server but the page is showing only 1 server with 600 member count

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

oh wait

[nimble yacht]

not this

[long ferry]

yeah you can't modify the servers there

[dreamy abyss]

Interesting. Not heard it was months old data

Would you be able to open a ticket? Include the server IDs you expect to be listed, your bot ID etc.
That way it can be routed to an engineer, without us giving out GuildIDs etc publicly here

[wild stone]

Need more advanced support?
Open a support ticket

[dreamy abyss]

Just explain it hasnt been updated for a few months too 🙂

[nimble yacht]

sure

[dreamy abyss]

Thanks 🙏

[cursive root]

Adding

?

[wild stone]

@cursive root

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[empty wadi]

How do i add my server onto TopGG? When I click on "Add" it doesn't show any method of adding a server, only "Refresh Servers"

[wild stone]

@empty wadi

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[dreamy abyss]

If you dont see your servers, try signing out, then back in again, then click the refresh servers button

If that still does not work, make sure your the owner of the server, then invite the bot https://top.gg/servers/invite
After inviting the bot, sign out, back in again and click the refresh servers button

[mellow tiger]

hey, I want to ask how to reply in reviews in top.gg!

[dreamy abyss]

It is currently disabled. The engineering team is aware and will be working on a fix 🙂 However I got no ETA

[mellow tiger]

sure thanks alot @dreamy abyss

@dreamy abyss and can we delete any review (if we are owner of that bot)

[dreamy abyss]

No owners cant delete reviews. If a review is against our guidelines, you can report it to any online mod 🙂

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[mellow tiger]

sure

[sturdy swan]

Hey
If I use YouTube api on my music bot will it still get verified?

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[dreamy abyss]

We do not have a rule against listing YouTube music bots. However we cant speak for Discord verification

[sturdy swan]

No for top.gg

[dreamy abyss]

Yeah, Top.gg has no rules against YouTube music bots

[sturdy swan]

Amazing

[dreamy abyss]

Just make sure it does not show a large preview of NSFW thumbnails

[sturdy swan]

Sure

[idle cedar]

hey guys

[worn pivot]

Hm hi

[dreamy abyss]

Hi, anything we can help with?

[idle cedar]

i was just looking for a button on auction profile so i can download invoice for bidding which i recently paid for

but just remembered i gave my mail id

and it was there

haha

[dreamy abyss]

Nice! Your always welcome to ask further auctions questions in #auctions-support 🙂
In that channel our support agents that has access to auctions can help firther

[idle cedar]

oh okay

cool

thanks man

[sturdy swan]

Why

Why spam

It did third time

[stark quiver]

help

my account keeps on joining servers everyday

by mistake i gave permission to a bot

how do i remove it

help

[floral pagoda]

Go to your authorized apps in the settings

And then remove access from the specific app

[stark quiver]

where?

[floral pagoda]

In your Discord settings

[compact birch]

i'm having trouble submitting a support ticket. stuck here

I was trying to follow up on an app i submitted in may to add bot 877344071256010792 (already checked mod logs, nothing)

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[willow depot]

I have a question, if I delete my bot, can I reapply it ?

If it is on the site

Emm...some help

[cyan flint]

yes, you can

[supple mica]

Just don't delete and resubmit it in a short space of time with no valid reason.

[willow depot]

ok

Thank you

[compact birch]

I already did this and did not find any results which is why I was filing a ticket 😐

[supple mica]

It would seems your bot was offline at the time of testing.

[compact birch]

ugh I don't know why this didn't turn up when I search. thank you 🙏🏼 our bot is always online, it's always posting updates like every minute - do you have any ideas for why it would show as offline in the review process?

[supple mica]

Let me check that out for you one moment.

(Tip for searching for your bot in mod logs is searching but your own ID as #mod-logs pings you with the message :) )

[compact birch]

ah thank you on both counts!

[supple mica]

Just checked it out and it seems your bot utilizes the Discord API as opposed to logging into the client itself, so our helping bot flagged it as offline.

Would you mind resubmitting it on https://top.gg/bot/new and I can recheck it right away?

[meager sable]

Hey so I deleted my previous discord account & my bot but it appears on top gg's website and remade the bot with my current account. What am I supposed to do to take it off the website or transfer ownership to my new account?

[compact birch]

yes! on it. will ping you when it's in

[supple mica]

Please do.

[floral pagoda]

If you can prove that you’re the owner, we can take it down

[supple mica]

Contact a moderator^ You can either transfer ownership, or take down your old application.

[meager sable]

i'll check my emails with discord to see if there's something in them to prove that it was mine

[supple mica]

You should have the general "Your account has been disabled" type email 🙂

[meager sable]

ohhh

ok thx

[muted iris]

hello, I can't add my discord bot to top.gg, this appears when I put the id of my bot

[supple mica]

Which browser are you using?

[muted iris]

Google chrome

[supple mica]

Can you try logging out and back in again possibly?

[muted iris]

I'll try

[compact birch]

@supple mica i just resubmitted (i think). it would only let me hit preview, but I couldn't click "next step"

[supple mica]

Hm unfortunately it didn't go through. Are the buttons endlessly loading?

[compact birch]

argh i was going back and forth between preview and app process to try to figure out next step and then it jumped me to the home page and i guess erased the app. will try again

@supple mica k seems like it went through this time!

[supple mica]

Got it

[muted iris]

Thanks, it works

[supple mica]

Very good

[compact birch]

HURRAY! thank you so much @supple mica - i really appreciate your help

[supple mica]

No problem 🙂 Glad I could help

[stark quiver]

Thanks

[sturdy swan]

Is this kind of command thar sends a message from another user (mod only command) allowed?

[vagrant wigeon]

Yeah that seems fine

[sturdy swan]

Ok

[slow helm]

I wonder if maybe this is the right channel, but I'll ask anyway, I've had a few members of my server come to me over the last few days saying their reviews aren't showing up on our server page

Is there a review process or amount of time it takes for them to show up? I'd just like something to reply to members with when they ask

[long ferry]

They should show up right away when ignoring caching

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

Seems to actually be no reviews at all, are you sure they posted some?

[slow helm]

huh, I'll have to ask, I've had 3 people come to me about it

[long ferry]

seems like posting doesn't work to begin with

reported it internally, can reproduce

thanks

[cursive ice]

Why is the bot avatar not showing?

[supple mica]

-refreshdata

[wild stone]

@cursive ice

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[cursive ice]

Thx

[supple mica]

anytime

[slow helm]

haha I just came back to give some more info and confirm we couldn't post, nice to see you're already aware 🙂

[shut yarrow]

when will be my ad show iii

[hardy falcon]

i have changed my bot name but on top gg no changed

[long ferry]

-refreshdata

[wild stone]

@hardy falcon

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[merry ruin]

hi i have a concern with voting for servers on my phone. i press vote and it shows me that i did vote (the "thanks for voting" message) but when i check my roles in those servers, i don't have the voter role. when i do check on my laptop, it shows up that i didn't vote so i have to press vote again (and it works this time) anything i could do about this? 😅

[long ferry]

it's up to the servers to setup a voter role. ask the owner of said server to ensure the role rewards are properly setup

[hasty zenith]

ok this is actually pissing me off, its been 3 whole days since this problem arose and it hasnt been fixed, why is it stuck here???

[long ferry]

are you possibly an admin trying to add a server?

[hasty zenith]

yes

[long ferry]

thats a known issue, have the owner submit it instead for now

[hasty zenith]

and how long has it been known

[long ferry]

There is still no ETA for that issue

has been a thing longer.

[merry ruin]

actually even without the voter role, like for example with poketwo, it shows me that i voted when i press a command. and even after voting on my phone, it says that i still have to vote (so what happens is that i 'voted' on my phone's browser and when i check on my laptop again, it shows that i haven't voted for my servers)

[long ferry]

That is something for bots or servers to implement. Top.gg does not by default provide such feature

Top.gg provides tools for bots or servers to know when users vote. Anything beyond that is up to the Server or Bot.

[merry ruin]

i mean like without roles and checking, i have to vote again on my browser 😅 bc apparently i still haven't voted

so like my problem isnt really much with the rewards but with the fact that i apparently haven't voted (even when it shows up on my phone that i did) i double check on my laptop these days bc of it

[long ferry]

may be logged into a different account

[merry ruin]

it's the same account. ig i'll just try to clear cache and see if it works later. thank u tho.

[sturdy swan]

Can we vote bots and server directly from discord

If not pls made it possible if you guys can

[long ferry]

This may be prune to be abused

you can suggest it on https://feedback.top.gg nonetheless

[sturdy swan]

Suggested already but no reply

[long ferry]

Suggesting it does not mean it will be a thing right away, it will be upvoted if others have the same opinion on that

[sturdy swan]

Hmm you are right

[long ferry]

And then added if the developers seem to consider that feature useful aswell

[sturdy swan]

k

[wild owl]

My bot is not growing, what do I do

[cobalt sleet]

You can follow these tips or you can use our auctions feature.
https://blog.top.gg/top-5-tips-to-organically-grow-your-discord-bot/

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1657652400:F> (<t:1657652400:R>) to <t:1658170800:F> (<t:1658170800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1657652400:F> (<t:1657652400:R>)

Next Auctions Ending: <t:1658170800:F> (<t:1658170800:R>)

Jul 13, 2022, 4:57 AM

[pallid adder]

Is there a way to like, reset my server on Top.gg? Because I changed the name and it won't change

[winged turret]

I have some questions regarding the website.

1. How can I respond to reviews of my bot?
2. How can I transfer the bot ownership from a team to myself again?

[candid mica]

1. unable to reply to review is a known issue at the moment
2. no you cannot iirc

[winged turret]

What would happen if I delete the team that owns the bot?

[long ferry]

should normally not be possible in the first place to delete it

[pallid adder]

How do I report a bot? Because I stumbled upon one that is destroying servers

[long ferry]

but that would essentially make the bot end up in the void

[long ferry]

Use the report button on its bot page

[pallid adder]

Thank you

What should I report it as though?

Scam, fraud or malicious use of page?

@long ferry

[long ferry]

other

and then along with proof and stuff

[foggy ridge]

Hello, my friends decided to make fun of me and put 1* on my server, but later they all put 5*. Please can delete these reviews with 1* from them. https://top.gg/servers/843258176786137118

They are all displayed as "Deleted User"

[long ferry]

removed reviews that were violating our guidelines, including spam reviews or reviews reporting issues

if these reviews you're referring to are by your Friends, they should reach out to us since deleting it themselves does not work

though seeing as they're deleted users, nothing we can do if they cannot confirm that identity

[sturdy swan]

Hi can l ask something

[long ferry]

Sure, ask away

[sturdy swan]

Can you get your bot and yourself banned for making a troll !nuke command

But the nuke command does nothing but insult you

[long ferry]

nah that's fine if it just does that

as long as it doesn't nuke actually

[sturdy swan]

Can I show it?

[sturdy swan]

Oh okay can I show it tho?

[long ferry]

wdym, how it works?

no need to, if it is purely just saying stuff like "Imagine trying to nuke a server" and does nothing else, thats fine

[sturdy swan]

It just shows a realLy realistic nuke text but when you click the more info box it says “I rather nuke your mom” and has like 50 flushed emojis

[long ferry]

depends on how the flushed emojis are sent

only in one message, fine

spamming the emojis in separate messages, not fine

[sturdy swan]

It’s on in one message

[long ferry]

then its fine

[sturdy swan]

Example:

Nuke starting for more click this box || I RATHER NUKE YOUR MOM 😳😳😳😳😳😳😳😳😳😳😳😳😳😳😳||

[long ferry]

ye thats fine

[sturdy swan]

My bot got banned for this in another website LOL

[long ferry]

every site has their own rules, we have guidelines too that some bot-listing websites dont agree with

[sturdy swan]

That websites guidelines are the same

Just 2 or 5 rules changed

Anyways thanks for letting me know

[sturdy swan]

Wait can I ask something

[long ferry]

just ask

[sturdy swan]

How much time was it to get your 2nd bot to get accepted

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[cunning trout]

i think it’s a little ridiculous that one of the most important features of the site doesn’t work, and hasn’t worked for 3~ weeks now. There hasn’t been any kind of announcement or ETA on it either , I have 1.37k votes yet i’m not on the ranking page, and a server with only (4) votes is at the top of the ranking page.

[split nacelle]

how exactly can I add a ref to the url? whats the syntax

[long ferry]

iirc that thing may not work at the moment. Though it should normally work by checking the "Referrer" header within requests

[sturdy swan]

my discord server doesn't show up in result when i search for it

and there are 0 results when i search

[foggy ridge]

ok

[valid axle]

@floral pagoda may u have dms open since s staff told me to directly contact u

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[valid axle]

ah k

[trail jacinth]

Is able to change the display name?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[inland ibex]

@long ferry Hey, are you able to help with auctions stuff? I've got a serious issue and there's literally only ONE support staff for it.

[supple mica]

What's your question?

[long ferry]

Us moderators cannot help with transaction things or directly technical things, only the support team can do that

[vale sand]

How to a publish my server on top.gg it just says "This server has not been published yet."

[dreamy abyss]

Try clicking the edit button, generate a new invite code, then click save at the bottom of the page

Make sure your the owner of the Discord server

[vale sand]

Thats worked, thank you so much!

[modest shuttle]

Hello
I got a new account can transfer bot developer role to new account?

[supple mica]

You can transfer ownership of your bot to another account yes, just contact a moderator to do this

[modest shuttle]

Ok thanks

[sturdy swan]

All of captcha photo is the same of photos what,s wrong

[paper hazel]

still waiting for the comments to be fixed

[long ferry]

still no eta

[sturdy swan]

Hi, a serverlist command is banned but am I atleast allowed to show in how many servers the bot is in? I mean it's just a number

[sudden viper]

Mhm.

[sturdy swan]

what? Am I not even allowed to show a number?

💀

[sudden viper]

I said you can show the number -_-

[sturdy swan]

Ok

[long ferry]

Yeah you are allowed to disclose the amount of servers your bot has, the amount of users etc

just not specify which servers or which members

unless consented to it (privacy policy, adding themselves to a leaderboard)

[nimble yacht]

I'm not getting any option to make 2 owners of one team. I can make them admin only

[long ferry]

You cannot assign another owner of a team

[paper hazel]

I own a verified bot than can do that so yeah you can

[sturdy swan]

Help

When I'm going to add my bot to top.gg it gives this error

look

[desert gale]

Are reviews broken? Whenever I try to post one the button doesn’t work

[supple mica]

Can you provide a link to the server/bot you are trying to review?

[desert gale]

https://top.gg/servers/990657659139154000

It happens to any server i try to review tho

[cobalt sleet]

-upto @swift meteor

[wild stone]

@swift meteor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[swift meteor]

Thanks

[frail rover]

Why my bot's avatar not changing? I looked for the refresh data but i can't find it

[floral pagoda]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[frail rover]

i don't see a a refresh data, even the Creator Controls, maybe you could tell me where it is coz im lost

what i only see is Edit

[supple mica]

They're on your right, if you're on mobile then it's under "info" tab

If still not, make sure you're logged in @frail rover

[frail rover]

i found it. I might not have looked carefully on the page lol

[supple mica]

:)

[frail rover]

thanks for the help

[hardy falcon]

how to make this styles

[supple mica]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[ripe wren]

Hey there, how do I transfer my bot to a different user?

[shell inlet]

you should re-list the bot with another account

[ripe wren]

It would seem that it's possible to do so without re-listing.

[shell inlet]

dm an online moderator*
(was about to type it but looks like you found it 🙂 )

[ripe wren]

Got it, thanks!

[shell inlet]

np

[sturdy swan]

how to make on top.gg a description like this?

[supple mica]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

thanks

[hexed sapphire]

This is gunna sound stupid, but when I open the menu, what button do I hit to add my server to the website?

Bc I made a server, blah blah blah, now I’m trying to advertise it and I went to here but I can’t find the button to do so. Maybe I’m blind or It’s a button I saw and I can’t think right, but help would be nice please 😂

[wild stone]

@hexed sapphire

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[hexed sapphire]

I just did -.-

[dreamy abyss]

So if your the Discord server owner, go to https://top.gg/servers/new and your server should be shown there

[hexed sapphire]

Ok

[dreamy abyss]

If its not there, sign out, back in again, and click the refresh servers button

If even that does not work, invite the bot https://top.gg/servers/invite to the server you want to add, sign out, back in again, and click the refresh servers button

[hexed sapphire]

Ok Ty

[sturdy swan]

Hi, How can i post server count for my discord bot?

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[short talon]

Hi

I want the best protection bot for my server

Pleasse

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[long ferry]

We cannot help with finding a bot for you

[short talon]

How can I get the best bot

K thanks

[long ferry]

see above

[regal hound]

Hey

Someone

[long ferry]

?

[regal hound]

I need help

My z bot is offline

Pls

Am waiting

Il just gonna go general

[lone ether]

what are we supposed to do if your bot is offline

[slow jacinth]

yea lmao

top.gg isn't from discord

[spare owl]

https://upload.livaco.dev/u/1mPgO6sdAn.png Getting 16 notifications at the same time for a single vote reminder lol

[frozen crest]

how do auctions work

i dont understamd

[floral pagoda]

We are aware of this and will fix it by time!

[floral pagoda]

-auctions

Perfect!

[frozen crest]

-auctions

wow

@wild stone must be on holiday

[floral pagoda]

Find information here instead: #support message

[frozen crest]

that didnt help

who's winning

[floral pagoda]

All of the white products will potentially get a spot at the end

If they’re greyed out it means they’re not getting one

[frozen crest]

ok

is there a way to cancel bid

[floral pagoda]

You can request one in #auctions-support. Remember that this is only possible once a month and you have to do it far before auctions end

[dim sail]

it doesn't let me vote for my own server

if someone can help that would be awesome

[cunning fern]

How do I put my bot on my team on top.gg

[floral pagoda]

-addbot

[wild stone]

@cunning fern

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[floral pagoda]

When did you submit it to Top.gg?

[dim sail]

wdym?

[floral pagoda]

When did you add your server to Top.gg?

[dim sail]

Maybe like an hour ago

[sturdy swan]

hi

need help\

[floral pagoda]

That may be the issue… It takes some time until the system recognizes you’ve added your bot to the page. Maybe also try to clear your cache or use a private tab to see if it’s still the case

[dim sail]

Ah alright thanks

[floral pagoda]

Hey, it would be good to also state where you need help/assistance! :)

[sturdy swan]

yes , so it's like ,
how do i host my bot made with typescript? cuz i can't find a way to host it via heroku :<

[floral pagoda]

This is not a channel to ask for hosting/development help, please head over to #development instead! 😄

[wild stone]

@cunning fern

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[sturdy swan]

The message (Ratings & Reviews) cannot be edited or reported or deleted in https://top.gg/bot/
Why?

[long ferry]

thats a known issue right now, deleting can only be done by the user or moderators

the replying or editing is that known issue

[sturdy swan]

hmm

user? wdym?

[long ferry]

the user who created the review

[sturdy swan]

i cant delete my review

[long ferry]

is what im referring with the known issue right now aswell

[sturdy swan]

Okey

so how can i report review?

[long ferry]

if you're sure it is violating our guidelines, contact a moderator. I cannot handle it right now as im at work

[sturdy swan]

Okey, contact in dm?

[long ferry]

yes

[sturdy swan]

Okey

[gusty sleet]

Hey, how can i rename my Bot on your Website?

[long ferry]

You can rename it on discords end, then use the refresh data feature on top.gg to re-fetch its data

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[gusty sleet]

Thank you

[restive solar]

Hello, how to remove my bot from Top.gg website

[long ferry]

you should be able to use the delete button on your bot page

[restive solar]

Alright, the thing is I merged my bot into another bot I had by Discord's permission, as if I delete, and re add the bot again while it hasn't been edited or anything, will I be able to add it again?

[long ferry]

so deleting the bot and resubmitting the same bot? thats not required

[restive solar]

No

Not the same one

As I said, I merged, means I replaced my old bot with the new one, but it's the same commands

[long ferry]

oh, then if you delete the previous one off of top.gg, then thats fine

[restive solar]

Alright, thanks, btw is Markdown supported?

[long ferry]

yes, html too as long as javascript isnt included

[restive solar]

Alrighty, thank you for your help I appreciate it

[gusty sleet]

Doesnt work

Changed my Bots Name

And doesnt change on my Page

And how can i delete a Users command?

[long ferry]

whats your bots name supposed to be

[gusty sleet]

Uvitron

[long ferry]

Doing the steps described above

worked right away for me

[gusty sleet]

I refreshed the Data and doesnt work

[floral pagoda]

Warte mal ein paar Minuten und stell sicher, dass du wirklich den Bot und nicht nur den Anzeigenamen geändert hast

[gusty sleet]

Ja hab ich

Ich hab beides geändert

[floral pagoda]

Man muss auch ein bisschen Geduld mitbringen, vielleicht ist es auch ein Cache-Problem oder Ähnliches! 😄
Wenn’s in 30 Minuten noch nicht geladen hat, dann gerne nochmal melden

[gusty sleet]

Ah das stimmt.

Und wie kann ich Kommentare entfernen?

Weil der Kommentar hat nichts mehr mit dem neuen Bot zu tun

Deswegen

[floral pagoda]

Gar nicht. Wenn du denkst, dass jemand gegen die ToS von Top.gg verstoßen hat, dann kannst du das gerne melden

[gusty sleet]

Ja, aber der Bot bekommt ein ganz neues Konzept und deswegen passt der Kommentar nicht mehr.

Deswegen hätte ich den halt gerne gelöscht

[floral pagoda]

“Passt nicht” ist keine passende Begründung! 😅

[gusty sleet]

Okay.

Danke dir 🙂

Kann man wirklich nur Bilder von Imgur verwenden?

Und nicht vom Discord CDN oder so?

[gusty sleet]

Weil habe halt einen Channel wo ich nur so Logos hochlade und dann per URL einbinden kann

Es funktioniert.

Danke 🙂

Imgur wird nur vorgeschlagen

[floral pagoda]

[gusty sleet]

[rough carbon]

Quick FYI that I've gradually been getting more and more duplicated browser notifications - today I got 7 in a row.

[long ferry]

Yup, best is to disable the notifications until its fixed

[sturdy swan]

This captcha Hcaptcha will not be another captcha

It,s to difcult

[long ferry]

We cannot help with hcaptcha issues

[misty crow]

The site isn't loading and its glitching for me

[sturdy swan]

Hello,

We don't decide when to show a challenge; we just provide software for this, the images (challenges) are dynamically shown, sometimes it will be boats, other times airplanes, sometimes you should choose bedrooms, this is expected and there are no problems here in regards to this situation, please contact the website directly if you have other questions.

It,s from hcaptcha support

[sturdy swan]

Aaaa I want to add my bot but the system is broken

Cus i got this issus

[long ferry]

Dynamically shown does not mean provided by top.gg, modified by top.gg or changed by top.gg

[sturdy swan]

Only bridge photos idk what is this but it should change the photo

[long ferry]

that message you have received is in no way saying that Top.gg is the one responsible for providing the captcha. we're merely using their service to avoid abuse on Top.gg

Failing captchas isn't something top.gg can influence either

[sturdy swan]

Yea but this captcha is to difcult when top gg will change this captcha .

A Why are you giving this error?

[valid axle]

if ur failing capcha turn off ur vpn or try another browser instead and they wont change the capcha it isnt really that hard

its easy actually

[valid axle]

i do not regonize that language so idk

[long ferry]

hcaptcha is often the most reliable one to work off of

[long ferry]

as these factors like mentioned here are respected, not like on googles recaptcha

[sturdy swan]

Look

Idk but the top gg wasn't have captcha and hcaptcha not like recaptcha recaptcha is better ..

[fair oracle]

Client side means on your end, not on top.gg's end

[sturdy swan]

What

[sturdy swan]

That didn't make any sense!!

[valid axle]

client error is like mako said on urs i suggest restarting or etc

[fair oracle]

Something about your browser is not working with top.gg at the moment. I suggest trying on a computer or clearing your cache

[sturdy swan]

I have this error for two weeks !!!!!!

[long ferry]

recaptcha is prune to abuse from my own experience

[valid axle]

it does make sense lets say you know FE or NoN FE its sided on your phone if it will global it would be visual to others

[long ferry]

try a different browser, clear your cache too

[sturdy swan]

Ok ok

I'm on the Brazil server, which is my country

[valid axle]

just try using browsers mentioned above sometime it has to do with the browser settings

[sturdy swan]

Ok ok

[sturdy swan]

I achieved

🥳

[valid axle]

[gusty sleet]

Hey Support, could you transfer a Bot to my Account please? Because the Widget shows, that it is not my Bot

[long ferry]

widgets do not work while a bot is awaiting approval

[gusty sleet]

It is not awaiting approval

A another user registered it on TopGG. But it is my Application. And now it should be transfered to my Account.

[valid axle]

so basically your telling somebody got access to your application and put it on top.gg

[gusty sleet]

we worked to gether

[long ferry]

your bot was previously owned by them yes

we do not have a transfer feature between users, so you'll need to delete it and resubmit

[gusty sleet]

Bruh

[long ferry]

if you want your name to show up on the widget

[gusty sleet]

Okay

How long does it take?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[valid axle]

ah k

[valid axle]

doesnt it take like just 2 days since my bot also got declined in judt in a day or just the approval that takes long

[long ferry]

our always time is set to 1 week, it may be below that but is not guaranteed to

[valid axle]

true que are so low

[hard pendant]

Hello, I have an error on the website when I try to vote for a bot

[valid axle]

@hard pendant its client sided so its only happening on ur side

[valid axle]

try using a different browser or clear cache mentioned here

[sturdy swan]

What do I do now ?

Where do I click?

[valid axle]

@sturdy swan did u finish the requirements above

because you can usually go to next step without any links needed

since its optional

[sturdy swan]

I have already completed all the information

Look

[valid axle]

u actuslly might be missing something then did u check ur long description or others

[valid axle]

this means your bot is already in queue

[sturdy swan]

Yes, Everything is alright

And when will I know if it has been approved?

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[valid axle]

@sturdy swan so bssically if u get declined the top.gg bot will ping u in #mod-logs and say why it was declined if its approved then in #logs

[sturdy swan]

Ok

Thanks

[valid axle]

👍

[gusty sleet]

Hopefully my Bot get checked soon

[cobalt sleet]

Queue is short so it shouldn't take long but please make sure it meets our guidelines.

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[gusty sleet]

What means Shouldnt Take Long? 🙂

[valid axle]

@gusty sleet takes only a day or so

[cobalt sleet]

Up to 1 week, but realistically probably by the end of the week.

[gusty sleet]

Is there a NodeJS TopGG Api Package?

[gusty sleet]

Oh that is perfect. Thank you 😉

[floral pagoda]

Yeah, just give me some hours when I am home!
Jokes aside: Mac is right here, we’re pretty fast right now

[floral pagoda]

#topgg-api

[gusty sleet]

That is super nice!

Great!

I wish you a nice evening. Best Regards

[cobalt sleet]

Definitely make sure you meet all the guidelines for a quick approval though!

[gusty sleet]

Which prices for Promotion do you have? Where can i find them? 🙂

[floral pagoda]

-auctions

[valid axle]

#auctions-faq

[gusty sleet]

Oh thank you

[muted wigeon]

hello, I addded my server, but it shows and error 404 ...

and when it will be published ?

[valid axle]

@muted wigeon it should publish imediately go to your projects and see if your serv is in there or not

[muted wigeon]

This server has not been published yet.

It says

[valid axle]

try refreshing serv (this happened to me before i just resummit

[floral pagoda]

It takes some time. Mostly it’s also related to caching, try a private tab or something else

[valid axle]

i thought it was imeadite since mines was imediately published mb

[floral pagoda]

It should always be some sort of instantly, however mistakes can happen, loading takes some time etc. 😅

[sick raven]

Hey

?

[valid axle]

@sick raven this is client sided which means its only in ur visual

as mentioned above try another browser or clear cache

[sick raven]

Türkçe konuşur musun?

@cyan palm ne diyor anlamadım?

Yani bu hata ne diyor ben ne yapıcam

[sick raven]

?

[valid axle]

@sick raven do u not know english?

[sick raven]

That doesn't concern me

[sick raven]

No :(

[valid axle]

yukarıda belirtildiği gibi başka bir tarayıcı deneyin veya önbelleği temizleyin

[obsidian pivot]

me cago en vustra puta madre

[valid axle]

@sick raven Bunu yap

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sick raven]

Tamam çok teşekkür ederim thank you bro

Which browser?

Chrome opera vb.

[valid axle]

👍

[sick raven]

I use safari

[valid axle]

try any or clear cache

[sick raven]

Ok

@valid axle

Chrome

[valid axle]

@sick raven try clearing cache

[valid axle]

mentioned here it should work

[sick raven]

I just downloaded the app

Ne kanser şey ya

@zinc oracle pls help

[valid axle]

all im saying it, it should work since other people asol worked theres a chance you did it wrong if u need more help ping staffs

[sick raven]

I just downloaded the application, I have no problem?

[zinc oracle]

downloaded what application?
hangi uygulamayı indirdin?

[sick raven]

Chrome

I have never tried the first "safari" application

I use translate

[sick raven]

Second chrome

[gusty dew]

Do I need to do anything to get a chance at the featured bot list of Top.gg Staff Picks?

[zinc oracle]

what page? just the topgg home page or a voting page?
Ne sayfası? sadece topgg ana sayfası mı yoksa oylama sayfası mı?

[long ferry]

Make a bot that stands out uniquely from the community: Note though that these are picked from our opinion

[sick raven]

Oylama sayfası
Voting page

[long ferry]

We're back for the second edition of our Top.gg Staff Picks! This initiative is designed to show off the creativity and originality of some of the best bots on our site (in our opinion)! :darkHappy: Every quarter we share some favourites that we've discovered while reviewing bots submitted to our site, or browsing the bots that are already approved!

[gusty dew]

Ok I was just wondering if I had to fill out a form or something like that, thank you!

[long ferry]

Yeah nah no form, dont worry.

[sick raven]

Safari kullandım hata verdi, chrome kullandım hata verdi

[valid axle]

attey'e göre önbelleği temizlemeyi denedin mi?

çalışması gerekir çünkü farklı bir durum olmadıkça diğer insanlar üzerinde de çalıştı ama ss'nize göre aynı

[sick raven]

Evet

[sick raven]

Ön belleği nasıl temizleyecem?

[valid axle]

google'da ara

[sick raven]

Ön belleğim temiz zaten

:/

[valid axle]

do u try any other browser or smh

it should work if it doesnt try pinging staffs

if any vpn or smh maybe turn that off maybe

[sinful monolith]

I am having the same issue

Happens once I press the vote button in the vote page

[zinc oracle]

is this on mobile, or a laptop/desktop?

[sinful monolith]

Labtop

[zinc oracle]

strange, I'm having zero issues on desktop. but nothing works on mobile.

[valid axle]

this is alreayd mentioned above alot according to ateey you need to clear cache or ues different browser

[long ferry]

could you check your network tab and check the responses that fail?

[valid axle]

or that

and it should work since it previously worked

[long ferry]

Best way to determine how to fix it is by trying to find where it comes from

[long ferry]

which browser are you using?

[valid axle]

@sick raven try this as well

[sinful monolith]

Safari

[long ferry]

Could you try chrome instead to see if that resolves it?

[valid axle]

sometime its vpn ig since i just turn off and it works

[long ferry]

We're actively experiencing issues with using safari on mobile, guessing that might be the same thing on desktop

[zinc oracle]

they wont be able to, mobile safari/chrome doesnt have a network tab iirc.

[valid axle]

well thanks i dont really use moble for these so yea..

[sinful monolith]

Chrome works

[long ferry]

Guessing its caused by safari then

Thanks for testing

[sinful monolith]

Ya np

[long ferry]

So can generally tell you though, most issues may be caused by safari

[sick raven]

I gave up doing it because it doesn't work

[valid axle]

most ossues was caused by safari true

[valid axle]

try asking ateey or woo they know more abt mobile and solving these problems other than me

[sick raven]

Ok thank you

[sick raven]

How do I vote now?

[valid axle]

https://top.gg/bot/(botid)/vote

[sturdy swan]

I want to add 2 owners in team section

How can I ?

[long ferry]

not possible

[sturdy swan]

Any alternate method ?

[final swallow]

anyone know about how long the queue is rn?

[long ferry]

-upto

[wild stone]

@final swallow

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

you can only add another user as admin

[valid axle]

since its fast rn it should take a day or so

[final swallow]

k cool

[sturdy swan]

ok thanks

[gusty sleet]

Does a bot with /slash Commands need a Help Command? Because you can see the Command Description

[long ferry]

The command description is often not sufficient enough. Consider having at least some proper way that has your commands documented

such as on your bot page, a website, a separate google docs maybe or even a help command if you want to

[gusty sleet]

okay

[sturdy swan]

How do you write a description for your bot

[cobalt sleet]

You can find some tips pinned in #general

[sturdy swan]

I don’t wanna make one like that

I wanna make a one very different

[cobalt sleet]

What do you mean then? Like a nice design?

[sturdy swan]

Yeah

Like

What code or thing you use

[cobalt sleet]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

I completely forgot it

[cobalt sleet]

You can use html and css

[sturdy swan]

Oh okay thanks

[sturdy swan]

Which one is easier?

[cobalt sleet]

You need to use both.

[sturdy swan]

Oh ok

[weak willow]

💀

[sturdy swan]

How long does verification take?

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy abyss]

Around a week

[sturdy swan]

Ok thanks

[humble arch]

Does anyone know how I can add this option to my bot ?

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[hoary oxide]

My bot's Profile picture disappeared, how do I get it back?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[hoary oxide]

thanks

[iron sable]

is the broken review system fixed yet

[zinc jolt]

what happend to it?

[iron sable]

nobody can send reviews in my server

or in every server i think

[quick jasper]

Hello! For some odd reason I can't edit the webhooks of my server on top.gg, It was working before, and now I can't edit nothing? It says "This is a preview of how your page will look" Any help?

[long ferry]

you enabled the preview feature

press the X on that message to disable it

[quick jasper]

Still can't edit a webhook

[long ferry]

wdym edit

what are seeing now

[quick jasper]

I can't edit to get to a webhook

[long ferry]

wdym can't edit

[quick jasper]

to get to the webhooks

[gusty sleet]

Can you somehow see the Queue?

[cobalt sleet]

No

[gusty sleet]

Is the Queue random or in a row or something like this?

[cobalt sleet]

In order of submission

[gusty sleet]

Okay, hopefully it goes fast 😮

[ruby star]

What happened here? https://media.discordapp.net/attachments/980870074040737792/997199085721374831/image.png

[rustic elm]

hi This bot is only used by this site

[sturdy swan]

whats wrong ??

[wild stone]

@rustic elm

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[jaunty prawn]

who is the helper dominik

[cobalt sleet]

@floral pagoda

[jaunty prawn]

I want to appologise to him

[cobalt sleet]

Feel free to DM him

[grim moth]

Is there a moderator I can talk to about relisting my bot on this account, my other account is disabled and I’m more than likely not going to get it back

[cobalt sleet]

If it's an ownership transfer or deletion you want to request, feel free to DM any mod to start the proof of ownership process. This requires you having access to the bot token.

[grim moth]

Alright ty

[red radish]

hi, how to get rid of this error?

[shell inlet]

-cacheclear

[wild stone]

@red radish

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[shell inlet]

site is working perfectly for me, if it still persists let me know after clearing cache

[red radish]

Ok

[red radish]

thanks, it helped

[shell inlet]

np

[elfin lava]

hello top.gg gives error I want to publish my server from the site

[long ferry]

could you elaborate what error

[elfin lava]

can i take a screenshot here

[slow jacinth]

iframe stills working on site?

[sturdy swan]

Hi

THE

My bot was declined because it has the Administrator, but I already fixed that and now it has the necessary permissions.

Will I have to do EVERYTHING again?

[mortal marsh]

I was voting

For a server

[sturdy swan]

Try freeing up storage

[sturdy swan]

Hello we are a group of chatters... people who chat on communities so as to keep the community active and interactive in so doing your community becomes fun and extra lively making new members comfortable and feel welcome to join the conversation...We most times talk about the community we are working for.....what is all about how can we assist in it's growth and other aspect
We other times play games like riddles and quiz so as to keep it active lively and busy

[brittle orbit]

hi

[cerulean ember]

-support

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[jolly viper]

hiya, I've seen other servers be able to reply to reviews on their server but it seems I'm unable to?

[sturdy swan]

getting same issue lmao

do i have to clear my browser cache for that i mean what if i do clear cache from app manager instead of going to browser and do the same thing

[last veldt]

I know your rules is no advertising in this server but I though maybe you could add a channel to the server for people to share there bot support server to make members improve there bot support

It’s just a suggestion

[zinc jolt]

hi
how do you get the bot developer role?

[shell inlet]

https://feedback.top.gg is always open for suggestions

[shell inlet]

currently it's not possible, there's an isssue with that. No ETA

[shell inlet]

by submitting a bot on our site

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[zinc jolt]

I did tho

and it got approved

[shell inlet]

wait for it to get verified by our reviewers

oh?

let me have a look

I'm not sure why you didn't get the role, probably the bot was offline.. I'll give it to you manually

[zinc jolt]

thank you

[shell inlet]

np

[primal timber]

Hi! I was voting 4 mimu, and someone the page crashed, I tried restarting my cookies and used another browser, but it still didn't work, I haven't been able to vote for bots for 2 days D:

[cedar pewter]

-cacheclear

[shell inlet]

your page crashed but the vote went through right?

[primal timber]

I don't really know as I dont receive any notifications

[shell inlet]

i just tried and yeah looks like the vote goes through but the page crashes, will flag this issue thanks!

[primal timber]

Tysm!!

[mystic nest]

Anyone else getting 503 Service Unavailable on the site?

[sturdy swan]

what am i supposed to put here? i dont understand

[valid axle]

@sturdy swan your top.gg server url

[sturdy swan]

and if u dont have one

[valid axle]

example https://top.gg/servers/(serverid)

[valid axle]

hmm i think its related to support for your bot if you dont have one you can still pass

if you get declined by that its a possible chance you need a server but im pretty sure you can keep doing on the sumition without adding it

[flat rampart]

How to make big word like this

[cobalt sleet]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[flat rampart]

That for me?

[desert plover]

Yes

[desert plover]

You don't really need a support server unless you want other people to contact you about ur bot and give you suggestions etc

[sturdy swan]

I applied for a bot application. It said pending.. 2 weeks reply whatever. I log in today and it was gone without any message or notifications. Does that mean it got denied?

[sturdy swan]

<@&817055174613794826>

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

[sturdy swan]

oh and i forgot to mention. I reapplied now so idk what happened really and idk if i shouldnt apply again but i did

thanks

[dreamy abyss]

The setup command did not seem to work then the reviewer tried. Make sure it now functions, if not, it may be declined again.
For more reason about the decline, DM the reviewer

[dreamy abyss]

Since you wasn’t on the server. The bot we have was unable to notify you. Since your now here, you should get updates on your submission

[sturdy swan]

oh okay i was editing the bot yesterday it might be it

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

i wont make any updates until i get the reply

thank you

[mystic axle]

<@&817055174613794826> so I Heard U searching for Reviewer Maybe I Can get a Place

Im Full time Contact Able

• i would Review Many Bots

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[valid axle]

yes thats why i said you can pass without it

[long ferry]

though seeing from a moderation-perspective

if

• you do not have a support server we can reach out to
• you're not in the server here to be contacted

we may end up deleting your bot right away if we cannot reach out for issues post-approval

just keep that in mind

also user-support is always a good thing

[lavish gale]

Is it okay if I set my bot to under development?

[iron sable]

im pretty sure this is a bug since ppl couldnt even drop a review. and ya my server link is working on the ad

and my server is supposed to be 1st here i got 60 votes

[novel niche]

why i cant vote to my bot ProMe

<@&817055174613794826>

[keen aspen]

same

I can't vote to my bot <@&817055174613794826>

[dreamy abyss]

Try clearing cache and cookies, or another browser

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[novel niche]

hello support i cant vote to my ProMe Bot

[dreamy abyss]

Try clearing cache and cookies, or another browser

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[novel niche]

but this problème is in all my members can not vote

[wild owl]

How do I get my bot into the staff's pick??

[dreamy abyss]

You can't. Our staff members choose the bot themselves that they like, we then all vote on the suggestions from the other staff

From the submissions, it seems to be important that your bot is unique, easy to use and fun

[dreamy abyss]

Thats weird. Not heard about a site issue affecting votes. How many are "all members"?

Also did they try in a different browser, and clear cache + cookies? If not, can you have them try?

[sturdy swan]

Have a question to ask you

[worn pivot]

What is this error..?

[sturdy swan]

How Delete a discord server on top.gg

[worn pivot]

I just vote my bot and this error shows..

And it says I already voted but I didn't vote for 2 days ._.

[valid axle]

clear cache or try another browser or cookies

[dreamy abyss]

On mobile it is under the info tab, on desktop, it is on the right side of the overview page

[valid axle]

this should work since it worked prevously as well but if ur still getting the issues maybe try to find out where its coming from or turn off vpn

[sturdy swan]

What I type in the box

[dreamy abyss]

DELETE

[wild owl]

But how do I get my bot to be in ur radar. Like how will u know about mY bot

[dreamy abyss]

Every single bot on our site has had a human review it. So it has already been seen by at least 1 of us

[wild owl]

Ohk thnx

[flat rampart]

How to get this badge?

[long ferry]

that's when your bot gets approved

isn't really a badge with much meaning

[cobalt sleet]

Just wait for up to 15s

[sick thorn]

hi i have a question i applied to top.gg but my server link has been reset how can i look at my application again?

[wild owl]

Edit the bot

[sick thorn]

Where from

[wild owl]

Loging to your account on the website, then click profile, there u will see under my bots your bot image, below it click edit button

[sick thorn]

Okay thxx

[rose plaza]

My bot send me this error at Top.GG API

[dreamy abyss]

For top.gg api related issues, please reach out in #topgg-api 🙂

[rose plaza]

lol, ok

[frosty karma]

Hello,
I registered my bot on your site and I was waiting for verification, I could see my bot on my profile overview but since today I don't see it anymore, was it refused? I didn't receive any message, no email

[shell inlet]

your bot was declined, you won't receive an email
you will recieve dm from @wild stone if they are open and you get pinged in #mod-logs

#mod-logs message seems like your bot was declined by @floral pagoda , contact them through DMs

[frosty karma]

okay thx

[calm inlet]

having problem accessing server setting

so we have a server which has top.gg but it says , instead of "view" , "edit" , we have owner who has made team and gave us access but still same

[long ferry]

that's a visual bug

go to the server page directly

[warped sail]

Been getting site errors saying client side …

After voting

[valid axle]

@warped sail try clearing cache/cookie or try another browser

is this safari browser ur using?

[warped sail]

Thx seems to b working

[valid axle]

👍

[ornate stump]

why when i click the send test on the webhook page it doesnt send a message?

[long ferry]

have you saved the webhook first? by using the save button?

[ornate stump]

yes.

[gloomy shell]

@idle cedar - I just attempted this on my own and when I select a filter, it still shows the original number of servers next to "Discord Servers" but only shows the servers that actually meet the filter requirements. Does that seem like what is happening for you?

[sturdy swan]

same error caming

coming*

in my device too

i switched over so many browsers but its coming to be save error

[calm inlet]

is top.gg/api/doc down? , trying to get bot token but seems like its error

[sturdy swan]

i switched to via,opera,chrome(beta,dev,etc)

and even edge too

what should i do now

brave browser too

[shell inlet]

probably was for few minutes

try now, it's perfect for me rn

[dreamy abyss]

https://docs.top.gg

[calm inlet]

is this correct page to get bot token? https://top.gg/api/docs#mybots

[dreamy abyss]

I got no idea what that URL is. But it’s not found there. It’s under the webhooks section when you edit your bot

[sturdy swan]

is blocking ad while voting considered to be illegal for top.gg

[dreamy abyss]

Not illegal no. But it’s known to break some stuff

[sturdy swan]

oh

[calm inlet]

alight one more question , can i add a bot which is private to just to take the token for webhook for server , or it doesnt need token for weebhook for server vote?

[dreamy abyss]

I’m kinda confused what you mean. You can’t add a private bot to the site if that’s what your asking
All bot needs to be able to be added by the public due to the nature of us being a bot listing service

[calm inlet]

could be looking at old doc but will follow one which this has , thanks for help

[flat rampart]

Is this forever, temporary, or can you control its appearance or disappearance?

[dreamy abyss]

It is there forever, unless we somehow decide to redesign the site

[thorny wharf]

I'm having this problem since yesterday in the soccer guru vote, could someone help me solve it??

I have over 700 votes and I didn't want to lose those votes

[cunning rain]

i can't vote

[thorny wharf]

we have the same problem 🥲

[cunning rain]

He didn't give my players, he still seems to be a votem in the boat, but when he enters the site, he says alteredy voted

[supple mica]

I'll let the team know about this.

Can you guys link me to what you're trying to vote for? @thorny wharf @cunning rain ?

There's a possibility your vote is going through, just that the site reload didn't go correctly.

[cunning rain]

soccer guru

[supple mica]

Can you tell me if your vote went through though? Like does the bot see that you have voted, or does it still say you did not?

[cunning rain]

does not see

[thorny wharf]

mine is already approved, thanks

[cunning rain]

I have to get out, thank you for your interest.

[supple mica]

You might need to try it again at some stage.

I've let our team know, however as it is a friday evening we will need to wait until Monday for a tech to look into this

[wild owl]

Same but it accepts the vote, like the vote will be counted

[last veldt]

Ok thanks for the info

[supple mica]

We're aware of the voting issue right now, but as it's weekend the engineers are off. However, it seems votes are still going through which is a positive.

[sturdy swan]

I'm angry

My bot was declined for generating server invite

In command logs command have this

[shell inlet]

you can dm @dreamy abyss regarding your bot as he was the responsible reviewer

[sturdy swan]

Ok

[cosmic delta]

@Arcane#7800

support

@shell inlet

[shell inlet]

are you comfortable speaking in hindi?

[cosmic delta]

yes

@shell inlet

[shell inlet]

aap galat server me aaye ho support ki liye, ham uss bot ko support nahi dete

ye server sirf top.gg support kiliye hai

[cosmic delta]

link dedo

uska

[shell inlet]

hamko pata nahi uska link, aap search karliyo search bar me

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[last veldt]

i was told by botghost is that they no longer do prefix all bots on botghost are now using slash commands and the custom text commands were removed

[supple mica]

That sounds correct, however is there anything we can help you with with regards to Topgg?

[last veldt]

not right now, i just wanna to see if you were aware of that

[gloomy shell]

@idle cedar did you put this server on a Team at any point?

[iron sable]

can someone like help me

[supple mica]

Hey zed, what's your issue exactly?

[long ferry]

@sturdy swan Hey, please stop advertising

[supple mica]

-b @sturdy swan repeated attempted ads

[wild stone]

mugman#4546 was successfully banned.

[long ferry]

thank you

[supple mica]

oop

sorry

[long ferry]

aight

nah lol good

[supple mica]

it was his 4th time 💀

[iron sable]

the msg i replied to

[long ferry]

Lmaoo

[supple mica]

We're aware of the sorting issue with votes, engineers are working on a fix. However as for your initial "bug", I don't believe I understand what you're referring to

[idle cedar]

i did not get ya

[gloomy shell]

Are you the owner of the server on Discord or are you just a user with administrator permissions

[idle cedar]

im not the owner

im their admin

[gloomy shell]

Thats the issue then, the website doesn't recognize you as the owner because you are not the owner of the server.

[iron sable]

like the search engine of top.gg is messed up rn and still i got 130 ppl viewing my server and none joined

[gloomy shell]

To fix this, you'll need to have the server owner log into Top.gg and add the server to a team, then add you to the team and you will be able to edit the server.

Thats also why it didn't appear for you to bid with in auctions.

[supple mica]

The analytics are not to be relied on right now.

[idle cedar]

but im the one who created it right? im the owner of the ad

[gloomy shell]

Unfortunately that isn't how our website currently works.

[idle cedar]

why is it considering discord server ownership

gosh

[gloomy shell]

We aim to allow administrators to add and edit servers but it currently does not function.

[iron sable]

oh analytics is messed too

[idle cedar]

ahhh i see

i think im gonna get fired

by the time i explain them what has happened

lmao

[gloomy shell]

I can't really do anything about that, im sorry

[idle cedar]

i know

hey thanks for being so patient with me

@gloomy shell

[silent bough]

Hello, how to reply to comment on my bot's page?

[supple mica]

Review replies are currently disabled.

[silent bough]

Alright thank you

[paper hazel]

still waiting for the comments to be fixed

[supple mica]

So are we Nothing we can do right now unfortunately, must wait until the engineering team has an update

[paper hazel]

its been months

wtf are they doing

[supple mica]

Working on every other major issue people complain about

If we could fix issues overnight, trust me, we would.

People are now complaining about the voting issues which have taken priority

There's also issues with search indexing which is more complicated than anticipated

[paper hazel]

oh can I know whats voting issues?

[supple mica]

Some users are just having issues submitting votes. #site-status

[paper hazel]

Oh ok, because for me the votes are counted almost twice, which doesn't bother me, but regardless of the vote rate, my bot does not gain more visibility, it's annoying

my bot stats:

[cobalt sleet]

Votes are counted twice because it's the weekend

They count double from Fridays through Sundays

[paper hazel]

its slowing down sinse one week

[paper hazel]

oh ok nice thanks

[cobalt sleet]

Yeah, it might just be because it's the summer. I also noticed a slowdown on mine in July / August last year as more people are on vacation or doing stuff irl

[dreamy abyss]

@left ferry Do not ghost ping.

[left ferry]

I pinged you so i can send a message

[dreamy abyss]

Discord has a built in feature that you can click a user on the right side to to open their profile. Or use the user search functionality
Please use those next time, or just keep the ping.

[cobalt sleet]

Or type a random message and then edit it to do the ping afterwards. That way it doesn't actually ping.

like this @left ferry

[left ferry]

Okay, thanks

[paper hazel]

I mean no matter how many votes my bot has it won't gain more exposure I think

[dawn basalt]

Just wanted to let you guys know...

Like the three listing of same bot

[sturdy swan]

not really a bug

the owner of that just bought both ad spots (the bottom one is normal)

[gray flax]

how about search dropdown problem?

[late trench]

Where do i get my top.gg token?

[dawn basalt]

Ohh ok

[arctic spruce]

I have a problem with my account, I don't know what to do. When voting, it won't let me and it sends me an error, my profile photo comes out with a question mark, I don't know if it's due to the name change

[waxen crater]

@charred furnace

Sad that they're a verified bot developer 😧

[cobalt sleet]

Hacked account?

[waxen crater]

Yeah probably, just got another one which is very weird; may I please DM you about it? Since I can't send or even say what I got in here

[cobalt sleet]

Yep DM me with all the screenshots and IDs

[arctic spruce]

Might you help me? English is not my native language and I try to find the solution, between them they sent me here. I would appreciate your help