support

[last veldt]

and i asked if i removed the promotion, then added site back on top.gg site , if it would be allowed

[rain spire]

Where is it possible to report a discord bot?

<@&817055174613794826>

[dreamy abyss]

Hey,
Depends. If its breaking our guidelines, send it to us. If its breaking Discord TOS feel free to send Discord and us
There is a report button top right of the bot overview page

[rain spire]

Thanks 💪 👍

[bitter gust]

Hey i have a question

[steel sinew]

https://dontasktoask.com

[bitter gust]

Who's in charge of backend of this website?

[steel sinew]

<@&742408262648987748>

Why?

This isn't #support related

[bitter gust]

It is

[dreamy abyss]

There is not a single person with the responsibility. But yeah, as Loom mentioned, the people with the Team role are employees at Top.gg

[bitter gust]

You're not a part of the team so i don't really need your input

[gloomy shell]

@bitter gust be nice or you'll be removed.

They are trying to help you, you do not need to be snarky.

[bitter gust]

Ah the top person finally

[steel sinew]

it's just loom. no capital letter :)

[bitter gust]

Doesn't seem like it

[steel sinew]

i hate capital letters. it makes everything so unbalanced

[gloomy shell]

loom, be nice.

[bitter gust]

Anyway so the search engine is kind of broken

[steel sinew]

huh?

[bitter gust]

At least the way bots are ordered so when is that getting fixed?

And if you know about the issue?

[gloomy shell]

We are aware of some issues with our search result sorting. It is something we know about and are working on fixing, but it is not an easy, simple solution. We are definitely knowledgable about how important searching is to our website and our users - it is not something that we are taking lightly or ignoring.

[dreamy abyss]

The issue is already logged on our site issues board 🙂
It is something the team will definitely look into
I know its not fun to hear its not been fixed yet, but search at scale is expensive and hard to keep performant. So currently it is sorted by the votes at time of indexing

[bitter gust]

Well does seem like the one of most important things

Thanks for the answer

[umbral ibex]

are the bot LongDescriptions can use markdown?

cause i see some people using gifs and images

[dreamy abyss]

-htmldesc

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[umbral ibex]

thanks

[dreamy abyss]

Html and Markdown 🙂

[umbral ibex]

bet

[dreamy abyss]

no JavaScript tho 😉

[umbral ibex]

for obv reasons

lol

[sturdy swan]

my servers votes have not been reset, and i cannot claim the vote credits either

actually nevermind, I'll just wait

[steel sinew]

For your server/bot votes to reset you need to have a new vote be registered in the new month I believe. You can only claim vote credits if you have above 100 votes. 🤷‍♂️

[regal bluff]

i need help, my bot votes It was 60 now it's 2

[brittle orbit]

it resets every month

[regal bluff]

okay, thx 🌷

[brittle orbit]

No problem

[torn saffron]

there sue my bot which is not well classified in the tag with the votes
and I think it's because it was deleted and then put back, it surely broke something
please take a look

bot id 684773505157431347

I use your platform to be referenced, I generate some votes and it doesn't work for me and you are making money for yourself understand me

[pseudo bear]

Website seems to be extremely broken for my server, it keeps telling it to add the page to top.gg but the server is already listed. It won't let me edit the webhook for the server without me fidgeting with it for 20 minutes.

I don't know what to do

[umbral ibex]

Id contact a moderator about it

[pseudo bear]

Via direct messages? @umbral ibex

[umbral ibex]

yes

they helped me with the same isuse

[pseudo bear]

Alright, thank you! :)

Hoping this gets fixed because it's really annoying

[iron sable]

i dont wanna sound impatient but when is but server page getting fixed

[night solstice]

Hi I put my discord server on topgg and I want to edit the page but now I can't navigate where it is

[desert plover]

It should be found under ''profile''

[noble talon]

Why is server count isn't updating? It's 403 but shows lot less ( i am using that npm package tho )

[dreamy abyss]

Hey. Would you be able to reach out in #topgg-api ?
Would be better to share if you have any error messages when trying to submit there

[floral pagoda]

As mentioned: Can you also please state what is not working as expected? We can try to reproduce it then

[sturdy swan]

WHy is my bot pending twice?

sorry for the crop

[iron sable]

nobody can drop a review on my server and the search system is broken where servers with 0 votes are above servers with 40

[floral pagoda]

This is a known bug, no worries on this

[floral pagoda]

What server are you referring to? Can you please share a link?

[sturdy swan]

alright, so can i just edit one of them? or do i need to always edit both

[floral pagoda]

I would advise you not to edit the page if you want to make big changes but rather wait. You should however be fine with editing the first one though

[iron sable]

https://top.gg/servers/988018030904750090

[floral pagoda]

Thanks for reporting, I can reproduce this in some way and will ask someone in charge

[iron sable]

thanks

[floral pagoda]

This is already known and the devs will take a look at it by time, thanks for taking the time to cooperate! 😄

[iron sable]

alright then ill just wait for the msg in #954488568967995472

[silk lagoon]

what is this step

@floral pagoda

[supple mica]

If you have a server listed on Topgg that you associate with your bot, you can put the link to it in there.

[silk lagoon]

okey thx

[haughty oak]

what is this step

@supple mica bro

sorry for ping.

[supple mica]

If you have a server listed on Topgg that you associate with your bot, you can put the link to it in there.

[haughty oak]

sorry

[haughty oak]

Is it any kinda glitch?

[supple mica]

We're aware of this issue, thank you!

[haughty oak]

My pleasure.

[candid storm]

Can I manually add time zones to the time zone list, or is it added as people choose their own time zone?

[shell inlet]

what time zone are you referring to?

[candid storm]

Any other timezone than my own. I am Eastern U.S. and have viewers from sweden, germany, u.k., west coast u.s

[shell inlet]

i don't know which time zone list you are referring to, can you be a bit precise? provide screenshots if possible

[wind quest]

Hello. How can I apply for Bot reviewer position?

[shell inlet]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[candid storm]

So if you post a time of something, the bot auto replies with a list of converted times, correct? right now, it responds with an empty list, no conversions. How do I add time zones to the list of time zones that the bot converts time to.

[shell inlet]

we don't provide any type of bot support, if you need any help regarding bots

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[shell inlet]

or if you need help with any type of code, head to #development

[candid storm]

ah okay sorry about that

[cobalt sleet]

-apps @wind quest

[wild stone]

@wind quest

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[hushed quail]

@barren tusk and @cunning owl if you're still interested, it will be fixed in Discord.js (the problem regarding the localizations): https://github.com/discordjs/discord.js/pull/8189

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[hushed quail]

Oh I'm sorry, I thought I was in #development

[light glade]

Why my bots server counts are not showing?

[shell inlet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[light glade]

Thanks

[shell inlet]

np

[little sigil]

hi

if someone say a bad word

and get banned

can he get unbanned

[storm musk]

i edited my my that was cancel before

will it go for verification?

[long ferry]

if it follows our #rules-and-info, then it will get approved

[storm musk]

ye ik

but

i edited the info

[long ferry]

editing does not require re-approval

but it still is required to follow our guidelines

[sturdy swan]

Hi, the website is not letting reviews go through. Several of my members have tried.

[steel sinew]

What happens when they click Submit?

[sturdy swan]

Nothing. It just hangs there

[long ferry]

if you're referring to your server, known issue no eta

[steel sinew]

should be etf not eta because Estimated Time of Fix

[sturdy swan]

Thank you for that perfect politicians answer!

[light glade]

How to get my top.gg token?

[floral pagoda]

Edit your bot page and head over to “Webhooks”

[scarlet burrow]

How can I change the name and Icon of my Bot? I did already in the Dev Portal from Discord but it does not seem to update even after pressing the "Refresh Data" Button

[supple mica]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[supple mica]

If you edit your long description briefly it should update

[scarlet burrow]

thx

yep worked...thx

[supple mica]

[supple mica]

-wrongserver

[wild stone]

@violet ocean

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[violet ocean]

thank you hun

[cunning owl]

👍

[delicate sorrel]

Fix rankings wen 😢

[iron sable]

not a top.gg help but a question. This thing randomly popped up i have no idea how, is it a discord thing?

[supple mica]

Discord bots sometimes do that.

[ebon knoll]

how can I do this? (reply to a comment)

[supple mica]

It's currently disabled whilst the engineers fix some stuff in the background 👀

[ebon knoll]

OK thank you

[supple mica]

iframes should work fine as long as they're not abused/breaking tos for Discord or Top.gg

[floral pagoda]

If it’s a general question then I’d advice you to ask here :)
(Maybe you also have different privacy settings so you can’t contact him)

[wild stone]

@past scaffold

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[long ferry]

My direct messages are enabled, check your own settings above

[thick wren]

when are you guys planning to fix the sorting

almost 1 year passed, no update

[thorny frigate]

+1

[long ferry]

There's still no ETA for that issue unfortunately

[hazy zealot]

when you get 100 votes for the first time whats the reward?

<@&817055174613794826>

[thick wren]

please remind the devs that your site has dozens of bugs, thanks

[past scaffold]

$15

when you get 101

but you can't use it until the start of next month

[hazy zealot]

In credit? Or actual mine?

[past scaffold]

credit

[hazy zealot]

Money*

Okay

Nice

[past scaffold]

When exactly does the actions end. Like what time and day of the week exactly?

[supple mica]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1656442800:F> (<t:1656442800:R>) to <t:1656961200:F> (<t:1656961200:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1656442800:F> (<t:1656442800:R>)

Next Auctions Ending: <t:1656961200:F> (<t:1656961200:R>)

Jul 2, 2022, 10:01 PM

[prime ether]

Guys could it be that HTTP bots can't get added to the list?

It always return me to "Bot Details" and after the the submit button dont load

ah after the 4th Time it worked dont need support anymore

[sudden viper]

How to track server count..

[sturdy swan]

Hi, I would like to add my server to top.gg but it's always stuck on the second step - server details. Regardless what information I enter, the next step button doesn't do anything when clicked.

[wild stone]

@sudden viper

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

Is anyone else having an issue where you go to publish your server on Top.gg, and the site just 404's when you go to view the published page? It doesn't even publish and I have to start all over

EDIT: it's working!

[supple mica]

Great to hear Came back just too late

[sturdy swan]

Haha it was quite eventful trying to see what was wrong... I'm just glad it's working now

[whole inlet]

I'm having trouble defining the Role Rewards on the top.gg website

[floral pagoda]

Please also state where exactly you have problems so we can boil it down :)

[short ether]

How can I stop node-gyp trying to use multiple visual studio versions? I have 2022 version installed, and both yarn and npm config are set to use the 2022 version.

https://i.callum-is.gay/KOPokEhO84.png

[shell inlet]

head to #development

[short ether]

crap, sorry, still getting used to the layouts of the server haha

[shell inlet]

np lmao

[sturdy swan]

So when I added my server to top.gg I can't seem to find it when I search for it

Is there any way to fix this?

[cerulean ember]

Do you have ownership of that server?

[sturdy swan]

Yes

[cerulean ember]

1. Make sure you are logged in correct account,
2. Go to your profile and check if there's thr server you looking to add,
3. If you can't see the server use refresh server button on that page.

[sturdy swan]

I have already and got all that stuff squared away; It appears to have posted, but I can't find it in the search

It seems to be posted

[cerulean ember]

Oh so you already published server, looks like you recently published it so it takes 2-3 days to appear in search bar. Please try again after some time. Also clear your browser cache before trying again.

[sturdy swan]

Ohhh okay!

Thank you for the help! I was worried I misconfigured something haha

[cerulean ember]

Nope all good.

[rapid nacelle]

How much time its take for confirmation of adding server in top gg

It is keep loading , what should i do ?

[shell inlet]

-clearcache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[limpid ginkgo]

I have the most dumb simple problem, I simply want to vote
I cannot log in on my phone and at this point it is infuriating, it has been literal weeks, I simply want to vote for bots! Like not even anything else, I click log in, screen is black, now now it did work on my laptop but no I am not going to pull out my laptop every time I want to simply vote for a bot
What in the world is going on????? Maybe this is not even the place for this question

[cerulean ember]

You using safari browser on phone for logging in?

[limpid ginkgo]

Yeah, I also tried it on brave (other browser app I have) and it did the same thing, idk if it’s any help, but once I get stuck on the black (well like greyish screen) it doesn’t let me go back to the previous page, it stays on that

[cerulean ember]

It's not top.gg issue the link you trying to access have a"discord.com" and fyi it's only affecting safari browser (not sure about brave) contact discord support and explain them everything as they are the only one who can help you, also i will recommend you to use chrome since other browser isn't working on ios for logging in.

[limpid ginkgo]

Okie dokie, thanks for letting me know, I didn’t know that

[wary herald]

hello, so i got banned from website but, i don't know why i got banned. how to appeal ban fot this case?

[cobalt sleet]

You were doing something to quickly and too often. The Cloudflare ban usually lasts a few hours.

[wary herald]

so, should i appeal or i just need to sit down and wait for few hours?

[brave sun]

where can i find the bot rules that need to be followed while adding a new bot?

[shell inlet]

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[shell inlet]

wait for few hours until cloudfare lifts your ban

[wary herald]

alright thanku for your answer

[cunning trout]

Hello i have a question, i added my server to the top.gg site 2 days ago yet my server doesn’t appear to be on the Servers ranking page under any category despite already have 700+ votes and a couple 5 star reviews. How does this work exactly did i do something wrong?

Please ping me when you reply ^

[shell inlet]

search indexing currently has an issue

[cunning trout]

oh so it should eventually resolve on its own then ?

[shell inlet]

currently devs are working on the bug, no ETA can be provided

[cunning trout]

alright thank you very much I just wanted to know if it was anything on my end!

[shell inlet]

nope nothing to worry about since it's on our end and no problem

[sturdy swan]

Hi, i want to add my bot in top.gg but i cant add categories to my bot

[shell inlet]

hit enter after typing a tag

[fringe surge]

heya https://top.gg/bot/784752071026802718 is faking its server count on the site

https://fle.soulmusic.pro/file/shxshx/Arctichare3956.png
https://fle.soulmusic.pro/file/shxshx/Angwantibo3957.png

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

Oh nvm

Yeah just report it, will handle later

[long ferry]

or might aswell handle it now

[dawn rain]

When will my bot approve

?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[last sky]

Hello,
lookin for some help.
I cant answer on user review about my bot - just no have any button or link. But in past I had opportunity to do this. Logged in on same discord account.

[supple mica]

Unfortunately replying to reviews is disabled for the time being

[last sky]

oh

i see

TY for help

[whole inlet]

in the role selection of Role Rewards , the tag that I want does not appear, as the bot has a superior role in the list of roles on my server

[supple mica]

You might need to zoom out in your browser to see the role

[hazy shard]

It says 403 forbidden when i'm trying to edit the server

[zinc oracle]

are you the owner?

[hazy shard]

I'm not the owner of the server i'm a admin

[zinc oracle]

only the owner of the server can edit it, unless the owner adds it to a team

[blissful harbor]

Soo is it ok to publish a bot that's directly connected to a market of mine

[hazy zealot]

how do i get my server api token

<@&817055174613794826> ^

[floral pagoda]

You mean your webhook token? Head over to https://top.gg/bot/976587267432923197/webhooks
(There is also no need to ping the team as this is not an urgent matter)

[hazy zealot]

it was lol

aas my dev for my custom bot is NOW offline

[floral pagoda]

So this is not even related to Top.gg?

[hazy zealot]

it is?

@floral pagoda i have a question

the role reward isnt working

i set it

but it isnt applying

in fact

nothing is saving

[floral pagoda]

Are your settings not applying?
I would also recommend to read this article: https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

[hazy zealot]

yeah they arnt

[floral pagoda]

There is a known bug with role rewards, looks like the dev team is working on it

[hazy zealot]

ight

[storm musk]

how i can know that my app is in pending?

because i marked as read the pings

@zinc oracle

[wild stone]

@storm musk

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[storm musk]

ik all

this

but

how i can know if my bot is declined or

accepted

because i mark as read the pings

[wild stone]

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[storm musk]

ohk

thx

[coral willow]

/ tnktnk

[teal ridge]

I keep getting this....

[supple mica]

What browser are you using?

[teal ridge]

Opera

[supple mica]

OperaGX?

Try using another browser, there are known issues with those.

[teal ridge]

Ok

[teal ridge]

I submitted a bot addition, and looking through #logs does it still ping me?

[sharp mango]

hey uhhhh cant see my server on the websites list, what do i do?

[candid helm]

can u get forced to vote? like if ur a support staff for a bot can an owner force u to vote just so the bot grows

[supple mica]

No, users can't be incentivized or 'forced' to vote of course 🙂

[cobalt sleet]

Well you can be incentivised to vote, but not forced.

[split barn]

Help

I need heelp

<@&817055174613794826>

I live on Kuwait and i wana vote to pro Bot but its keep me stuck on this link

Same thing on top. gg browser

Yoouuu

Heeeeelllp

#support

What is this server

[zinc oracle]

try another browser ^_^

[split barn]

Like?

[zinc oracle]

firefox?

[split barn]

Iam on phone

[zinc oracle]

iirc thats a javascript test, if you have js disabled it wont pass

firefox is available on phone

most large browsers are available on phone

[split barn]

K let me see

[supple mica]

Incentivised was the wrong word to use, not the purpose that I meant whoops sorry

[split barn]

Omg its worked

You are legendary person

[stone grove]

Are there any known issue of data reset on dbl statistics?

[zinc oracle]

we dont provide support for dbl statistics

[stone grove]

Accounts for the topgg api, showing wrong server count..m

[sharp mango]

<@&817055174613794826> does this mean my server hasn’t been approved yet?

[steel sinew]

Servers don't have to be approved. Two options:

1. clear your cache and re-check. if it doesn't work, #2
2. just wait 1-3 days for the website to refresh and check then
3. cry

[sharp mango]

I see I see, thanks :)

[steel sinew]

:)

[sturdy swan]

I'm trying to put a banner on my profile but it won't take the imgur link

https://i.imgur.com/B90heqS.gif

[long ferry]

Does not support gifs

[vale minnow]

How to get the total votes number ?

[long ferry]

Use the API to fetch your bots data, then monthly votes

Check the docs

[vale minnow]

Where

[vale minnow]

...

[long ferry]

https://docs.top.gg

[sturdy swan]

why my bot (not yet approved) appear twice?

[steel sinew]

Known bug I believe

[mellow tiger]

it a bug ig

[quaint vessel]

For some reason the link to Vote for my server isn’t working… Everytime someone’s clicks the link it says the following:

[quaint vessel]

People have made report tickets in my server showing this exact problem, with screenshots of the exact same screen.

[cerulean ember]

Looks like your server is locked for showing nsfw content on server page. Due to this members of your server are not able to vote.

[quaint vessel]

My server has been locked from the website because i showed NSFW content on the server page…? lmao what?
the server in general is ID locked

but i’m genuinely confused

[gilded token]

Yes same

[quaint vessel]

But some how Sinful, Dating Lounge ETC Doesn’t have this kind of problem…? It’s really Odd tbh

[quaint vessel]

and i was also going to ask about this 😭, It doesn’t make sense if i haven’t shown NSFW content on emojis, or the icon nor the description for the server & i haven’t posted nsfw content onto the site ”Top.gg”

[cerulean ember]

Which link you trying to access?

[cerulean ember]

When moderator locked the server at that time your server may be having nsfw emotes or smthg so because of that they locked it. You can contact the mod @long ferry who locked it if your server don't have any nsfw emotes now.

[quaint vessel]

Ok ty

[vagrant wigeon]

I have a question, can I check if a user voted for the bot within a set time peroid

[floral pagoda]

Store that in a proper database I would say

[vagrant wigeon]

im asking if it can be done...

[floral pagoda]

My answer is within that message… It’s possible if you store the timestamp of the first vote and compare it with the second one

This is something you have to do however, there’s nothing Top.gg provides for this

[vagrant wigeon]

but im asking if it can be done to even check meaning i dont know how to do it and cant find a source...

[floral pagoda]

Well, then head over to #development. I already gave you the hit on how to check

[vagrant wigeon]

im confused and too tired for this ima just go to #development

[velvet hearth]

I always want to delete my account

[true hare]

i want to change my bot name and profile how?

[shut yarrow]

Sir i want to that my bot has so much total votes in comparing to a bot but still my bot isnt shown when i search It on google that 1-2 votes bot is show

[wild stone]

@true hare

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[shut yarrow]

not in the top gg search

gogoogle

[glacial trellis]

the submit bot button is red but why cant i click it?

nvm it worked

[sturdy swan]

why are no more bot getting denied or approved?? #mod-logs

[cobalt sleet]

There's currently a small backend issue our engineers are investigating which means we can't review any bots at the moment. We hope to get back to bot reviewing this week!

[sturdy swan]

Oh okay.

[wild stone]

@dawn rain

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[fiery galleon]

Hi, So I am using imgur for images, but they sometimes disappear for multiple days and then show again, why?

[valid root]

is this a bug or should I actually be worried, its there almost all the time

[wild stone]

@valid root

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[median stream]

Maybe an internal issue from their site. Wait for them to fix that

[median stream]

then delete

[median stream]

discord develper/apps/select your app/you can change anythin there

[fiery galleon]

Any alternatives that work better?

[median stream]

idk

[stoic socket]

You could always upload to Discord, then copy the image link and use that. As long as you don't delete the file from Discord it shouldn't disappear

[fiery galleon]

Thnx

[spring cedar]

how can i remove my bid?

[shell inlet]

looks like you've already asked in #auctions-support please wait until someone responds

[hazy zealot]

are the role rewards fixeed?

[solar lava]

Is there a way to delete reviews from your server?
Have 2 0 stars from over a year ago and all 5 stars ever since n its jus annoying lol

[floral pagoda]

Only if they violate the rules of Top.gg, in all the other cases they are not getting removed

[solar lava]

thats a massive L cant lie

[sturdy swan]

is there a specific number count u need for ur server count to show on top.gg ?

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sharp lantern]

Hey
how can i be a bot reviewer?

[long ferry]

Sure! Feel free to apply here 🤝

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[steel sinew]

dont you just love it when all bot reviewers have less than 100 messages in the server

[supple mica]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[steel sinew]

sowwy

[sharp lantern]

How long will it take to respond to my application?

[supple mica]

If you didn't get a response by the time they are refreshed, you can assume you were not successful.

We hire in waves

[steel sinew]

Just make sure you're above 18 🤷‍♂️

[sharp lantern]

Ok thx

[sturdy epoch]

@cedar wind

@supple mica bro

[magic sundial]

Stop pinging multiple people bruh

[balmy herald]

Can I transfer my top.gg bot to a top.gg team?

[cerulean ember]

Yes

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[balmy herald]

I have a team

I want to transfer a bot to it

[cerulean ember]

You can read docs on how to transfer bot

[balmy herald]

Ok

[silent bough]

Hello, how can i transfer a bot ownership from a team to me (the bot and team owner)?

[floral pagoda]

Once you've proven you're the owner you can delete and resubmit the bot under new ownership, otherwise this isn’t possible

[cedar wind]

?

[silent bough]

Thank you, is it possible to show all the team members as "Creators" in the bot page?

[sturdy swan]

No, the team name will be displayed and if clicked on it their names will be displayed. Feel free to use the description for that.

[haughty oak]

@supple mica sorry for ping but thank you very much for approving my bot.

[misty perch]

Hi, why i get banned from voting?

[sturdy swan]

You are banned because you did too many requests to the website. Wait from 1 hour to a day, then it's gone.

[misty perch]

i just clicked the "vote" once tho

[sturdy swan]

Cloudflare manages that, not us

All you can do is wait

[misty perch]

okk tysm

[ionic mortar]

Hello, I submitted my bot to top.gg
where can I track its review process ?

[wild stone]

@ionic mortar

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[ionic mortar]

But can I track it?

[sturdy swan]

No

All you need is above

[ionic mortar]

Ok

[sturdy swan]

why my got decline i am not copied any bot

any helper is here ??

Send a DM to @cyan palm to discuss your decline as said in the decline reason

[sturdy swan]

dmed

Now patiently wait

[sturdy swan]

bro can i send 2 screenshot in your dm

No.

ok np

DM Odin and go straight to the point, don't just say "hello"

Then wait

okay

[haughty oak]

#Need a solution or help
Previously I had a verified bot. That was both discord and top.gg verified but for some reason my account got deleted but still the bot is on top.gg and now I have a updated bot with the same name on top.gg website.

So, now the question is it Possible to delete the old one from the site?

[sturdy swan]

Send a DM to a moderator to handle that

[cerulean ember]

hey you can create private thread in #auctions-support

[robust knoll]

Who do I contact if I wanna get my bot removed?

[cerulean ember]

can you explain in detail? if you have access to the account who own bot on site then you can delete it yourself

[storm musk]

my bot does have help cmd

/help

even i mentioned in bot status

[robust knoll]

I get error 403

[cerulean ember]

bot id?

[robust knoll]

762478293743435837

[cerulean ember]

please dm the reviewer as mentioned in message

[cerulean ember]

can you try log out and login then try to delete it?

[robust knoll]

I’ve been trying for ages

[prime ether]

Hey guys could it be that a reviewer things that a bot is offline cuz it’s a http interaction only bot?
(HTTP interactions don’t have any status)

My bot got declined cuz it’s offline but it wasn’t I can see that cuz if the bot would be offline it don’t auto restart and I tested it right now and he response so it was online at the test time

[robust knoll]

@prime ether

[sturdy swan]

DM the reviewer

[prime ether]

It’s a question at all

not to the reviewer I already dmd him about that but I mean

do you guys have for offline bots a panel or something like that

[sturdy swan]

A panel?

[floral pagoda]

All bots get tested, even if they appear to be „offline“

[prime ether]

Okay so it was a problem on the reviewer side okay

[floral pagoda]

Nope

[prime ether]

that was what I wanted to hear

[sturdy swan]

Yes it was

[prime ether]

I have logs he didn’t even triggert a cmd

[floral pagoda]

Oh, it indeed was? My bad then, don’t have insights into the process yet

[sturdy swan]

We look for the bot presence, and if it's offline we decline - however, we normally check for slash commands all the time in case of an HTTP interaction bot, not prefix commands.

So yes, it was reviewer mistake

[prime ether]

Okay yeah thx for the help I wait now until the reviewer gets online again 👍

[sturdy swan]

When declining a bot that uses slash commands, I personally take a screenshot of the presence and the non working slash command - not sure how others review bots with slash commands

[prime ether]

Yeah all good it could be that the reviewer never heared something about http bots so all good

[sturdy swan]

Mhh, doubt that but can be possible

[prime ether]

[charred lance]

How can i get in contact with one from the advetise team?

[cobalt sleet]

#auctions-support

[unreal vine]

how do we change the prefix on the VM bot

[cobalt sleet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[safe pivot]

-help

[ionic mortar]

How to become reviewer

[cerulean ember]

-apps

[wild stone]

@ionic mortar

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sharp lantern]

Hey
my bot has the wrong avatar

[wide seal]

Is there some way to not have your votes reset at the start of the month?

[wild stone]

@sharp lantern

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[dreamy abyss]

No, that would be unfair to everyone else who has their votes reset

[sharp lantern]

Ok thanks

[wide seal]

I ask because sometimes it feels like some bots have a ton of votes early in the month

[sharp lantern]

The refresh button is not showing

[iron sable]

a discord question how do i change when new members join the 1st channel they see from # rules to another

[sharp lantern]

There is an invite button beside the channel name click on it and make a new link and then when they join the server that’s the first channel they we’ll see

[ionic mortar]

Hey I just Filled form for Bot reviewer what's next?

[iron sable]

thanks

[cosmic flower]

question
do you know how to hide this?
I have problems with it on discord developer portal

[sharp lantern]

Yes

Click on AA then you’ll see a button called hide tool bar click on it
And voila!
It’ll will be invisible

[ionic mortar]

anyone?

[sturdy swan]

I can’t submit my bot

It just kicks me back to page number 2 everytime

Could anyone help?

I already have this for a long time

Or it says my bot is too young or this happens

I don’t get any error tho

And i also tried in different sites

[sharp lantern]

The bot reviewers will review your bot and they’ll contact you as soon as possible

[ionic mortar]

bot , but I filled a form to be a reviewer

[sharp lantern]

Oppsie

Sry

[sharp lantern]

They’ll also contact you ASAP and if you dont’t get a response you can assume you were not successful

[sturdy swan]

You will need to wait, can take up to some months. If you don't get a DM at all, as said above, consider you were not successful.

[ionic mortar]

OK

[rough holly]

how i can change my bot id on top.gg from my bot

[long ferry]

you cannot

[rough holly]

😦

[sturdy swan]

This happens to me everytime

Do u know why?

Or better how to fix it

[dire cedar]

I need help trying to vote for Koya. ):

It won't let me vote until waiting for an ad to end.

I have uBlock, which should've taken care of that, but I still run into this problem.

I switched to a different internet browser, which worked for a while. Now I can't vote. ):

Please, can anyone help me with this? ):

[dreamy abyss]

Try turning off any adblockers, or try a different browser like Chrome

[dire cedar]

I had that same problem in Chrome, which is why I switched to Brave. ):

[dreamy abyss]

Could you try in a different browser? Let me know how that goes 🙂

[dreamy abyss]

Do you know how to open the browsers network tab? If so, could you try opening the developer tools -> Network and see if there is any errors there

Also check the devtools console, see if any errors are shown

[dire cedar]

Network tab?

[dreamy abyss]

Are you familiar with chrome/brave devtools?

If not, I am not sure what else you can try other than trying a different browser or device with no ad/script blockers on as I mentioned above

[dire cedar]

What do I do with the Network tools?

[dreamy abyss]

No worries. If you dont know what it is, I dont think it is worth debugging it that way
Try clearing all browser cache and cookies on chrome, disable any adblockers + other script blocking extensions, make sure your using the latest chrome version and try again

[dire cedar]

I'm currently using Brave. Not Chrome.

[dreamy abyss]

Yeah, I am asking you to try chrome again as it is known to work 😄
As mentioned above, make sure your on latest chrome release, close all tabs, clear cache and cookies, make sure adblock is disable on top.gg and try again

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[dire cedar]

Would that work with Brave?

[dreamy abyss]

You could try, but if it does not work, try chrome

[dire cedar]

I don't want to use Chrome. ):

[dreamy abyss]

My guess is that Brave is blocking important scripts for the page to load. Feel free to try Firefox

[dire cedar]

I haven't used Firefox in years.

I switched to Chrome because I didn't like how Firefox changed so much.

[sturdy swan]

Ye i tried, i tried here in discord by pressing link, i tried in google and bing but all the same result

[zinc isle]

Hi I have a question

I made a bot with many commands and they didn't required admin perms

but now as I am updating the bot I am also adding admin perms

so i have a doubt how can I make that in every server my bot in will get admin perms regardless kicking and rejoining the bot

[dreamy abyss]

Would you be able to share a screenshot of the information you filled in?
Make sure tags arent too long, and that the description is valid (no JavaScript)

[dreamy abyss]

If you need help with developing your bot, you would need to ask in #development
Please note tho, we do not allow bots that require administrator. No bot should ever require administrator for any reason

[zinc isle]

ok put admin aside I want my bot to perform mod commands like dyno

like lock mute kick ban etc

[dreamy abyss]

Nothing we can help with here in #support . This channel is just related to site issues and questions
Feel free to ask in #development

[zinc isle]

ok

ty

[dreamy abyss]

np

[sturdy swan]

I have a question about ad auctions, it says I can add pre existing server to it but it won't let me add my server it just wants to make new ad

[floral pagoda]

Hey, head over to #auctions-support and we can dive into it further

[sturdy swan]

Yea I didn't see that there lol thx

[keen aspen]

Im editing bot's Long Description but it doesn't changing I've tried it twice

[dire cedar]

It worked! 😃

[craggy sedge]

Has this been resolved yet? The search functionality is still not listing servers with the top votes

[shell inlet]

not yet and no ETA

[keen aspen]

can somebody help pls?

[shell inlet]

i already had mentioned it above ^

[shell inlet]

refresh your website and after editing press the save button, if this doesn't work try clearing site cache and redo the first step

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[keen aspen]

it worked* (closed top.gg and opened again)

[sturdy swan]

Where do u need to send the ss?

Am i also allowed to send it in ur dm so others don’t steal text or make it like mine?

[sturdy swan]

• you can now pay for your payments and have until 7PM UTC to do so. Thank you for your patience!
  What is this mean

[gloomy shell]

Youve never used Auctions so it doesnt apply to you

Its for our auctions system found at https://auctions.top.gg

[sturdy swan]

But it,s not talking about that i can vote every 12 hour ?

[gloomy shell]

no, it is not.

[sturdy swan]

Oh okkey thankss

[sturdy swan]

Ah it worked now, i cleared data from google and now it worked

[feral frost]

I was told that the number of votes and other information in the analytics tab is inaccurate. Is the number of votes the bot has, gotten through the /api/bot/<bot_id>/votes also inaccurate?

[gloomy shell]

The API is always up to date - your analytics page and the actual bot page itself is cached so it can be a little laggy behind

[feral frost]

Alright thanks

[sullen narwhal]

Hello support <@&817055174613794826>

I uploaded my booty on your site and after I left a page I couldn't find it anymore

[gloomy shell]

bots have to be approved before they show on the site

[sturdy swan]

Your bot has been declined

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[sullen narwhal]

You did not understand me in the last activation step, it no longer appears to me after exit

[sturdy swan]

#mod-logs message

[sullen narwhal]

Can I find out the reason?

[sturdy swan]

^

DM @supple mica if you want to dispute or get more information about your declination

[sullen narwhal]

Can you tell me how to make the bot accept?

[sturdy swan]

^

[sullen narwhal]

Shall I talk to him in private?

[sturdy swan]

A "DM" is a direct message, so yes

[sullen narwhal]

Did you try to upload it again?

[sturdy swan]

Please talk to Dylan about your bot

[untold bobcat]

https://top.gg/bot/791556586861887498

My bot pfp seems to be missing?

What can do I to fix it

[wild stone]

@untold bobcat

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[untold bobcat]

thanks

Okay I did that and it updated on my bot page but not on the actual bot list?

Does that take a while to update or?

I have a paid spot btw

[craggy sedge]

Im really upset man, how can the search function for allowing voted servers to be at the top be broke for almost 3 weeks now without a resolution

[floral pagoda]

Hey, it’s best if you head over to #auctions-support so we can take a look at it

[floral pagoda]

It sometimes takes a while, also considering cache

[meager sun]

Hi, i am Neox i submitted by bot like 4-6 days ago... so its name is Vouch#4718, its still not reviewed but whenever i submit any other bot of mine it takes 2-3 days, and i did not even get dm from Luca bot, any problems or it Vouch can be reviewed?

[sullen narwhal]

Hello

[floral pagoda]

All bots will be reviewed in order, please bear with us a little longer 😅

[gloomy shell]

your bot was approved already

[meager sun]

really but i did not get any dm fro. Luca
any ways i am happyyy

[gloomy shell]

because you werent in the server

congrats !

[meager sun]

oh my bad
Tyyyy!

[meager sun]

thank you so much

[gilded token]

I have 14 votes on my server but my server doesn't appear in search

i have the most votes on this tah "BotList"

My server needs to be in the first place

[supple mica]

There's a known issue with indexing at the moment, and it's being looked into!

Sorry for the issues

[sturdy swan]

Your server is locked, hence it won't appear at all.

[gilded token]

how to open

[sturdy swan]

Contact @long ferry about it

[sharp lantern]

Error

@supple mica

[storm musk]

@leaden egret

[cedar wind]

bro

@supple mica

[storm musk]

@supple mica dm support

[slender falcon]

@lone anvil dude's ghost pinging for no reason

[supple mica]

They were actually tryna find my ping because there's 2 dylans

[supple mica]

Sure shoot me a message.

[storm musk]

3

[slender falcon]

oh okay xD

[supple mica]

Worse again 3

[sturdy swan]

https://i.imgur.com/Aipmh8f.png

[sharp lantern]

..

[tight monolith]

how long does it take to verify a bot?

[shut flume]

Hey, I'm having issues for some reasons listing my server on the top.gg website?

When I click next, and fill out all the deets it then just refreshes and brings me back to the original page to input the details of the server.

[mossy crater]

Hey, I got mail from Discord “Application Verification Required”.
Do anyone know what should I write in “How do you keep your bot secure?”

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[sullen narwhal]

The reason for the disappearance of the button edit

<@&817055174613794826>

[gloomy shell]

what "edit" button are you trying to find?

[sullen narwhal]

It is a button to edit the bot's information

[gloomy shell]

you need to go to the bots page first

on your profile

[sullen narwhal]

Can you get me a screenshot of the place?

[gloomy shell]

first go to your profile

then select the bot you want

then on the bot page, go over to "creator controls" and click edit

[sullen narwhal]

Thank

When can you check my bot

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[tight monolith]

how long to approve my bot on top.gg?

[supple mica]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sullen narwhal]

<@&817055174613794826> <@&330168063729074177>
How can I join the management team?

[wild stone]

@sullen narwhal

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[sullen narwhal]

I read now how do I apply?

[sullen narwhal]

Thank you

[sharp lantern]

Why?

[dreamy abyss]

Make sure to enter their Top.gg ID. It may be different than their discord id

[wild stone]

Finding Your Top.gg User ID

You can find your Top.gg User ID on your Top.gg profile.

Follow these steps to find your Top.gg User ID:
Click here to navigate to your profile.
Copy your Top.gg User ID from the address bar.

[dreamy abyss]

Get them to send you that ID

[sharp lantern]

Oh! Ok

[last veldt]

I have a reason for this. The bot crashed, trying to load the yt-dl code but failed to load

That’s why

[gloomy shell]

feel free to fix the issue and then reapply

[sullen narwhal]

How long does it take to get a response?

[stoic socket]

Responses can take anywhere up to a few months to come back. You'll only be notified if you've been accepted though, so if you don't make it you won't be notified.

[last veldt]

Just did. I had remove the DJ Player 1 from the site because the bot would not turn on. But I reapplied it again to let you know

[teal ridge]

this edits a message like Dank memer's hack command.... it's a fun command and a joke.

is there any way to contact them?

[stoic socket]

They declined your bot because the hack message is editing too quick

If you want to contact the reviewer, they are @steady finch

[teal ridge]

Oh so it's editing the text too quick??

[stoic socket]

Yes

[teal ridge]

I didn't know that. Thanks

Maybe state them or did I miss it?

[stoic socket]

The recommended time inbetweeen editing is around 5 seconds, that way it prevents ratelimits

[teal ridge]

Yep, that was one of the first commands made. Thanks

[hasty zenith]

Recommended time is following what your library gives you, aka following headers

[whole spade]

https://cdn.myprojects.lol/📸⚒💿🏎🐦.png

I feel like topgg should be speaking with its ad providers

The fact that this advert is shown at all is awful, especially seeing as ads also show on our bot pages meaning that people will think our bots are endorsing such images

[stoic socket]

i have them on mine too

[fickle bison]

how to i re set this up so it will send a embed to a channel when a users votes

anyone know?

[gloomy shell]

youll need to contact vote tracker support

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[silk river]

<@&817055174613794826> help me please 🥺

My account is exposed to the band and bot in the account

I don't have the token, how do I get the bot back?

[floral pagoda]

Is this for your Discord account in general?

[silk river]

Yes 😫

I have a bot token, can I get it back?

[floral pagoda]

https://support.discord.com/hc/en-us/requests/new - Submit a request here and tell them what happened

[silk river]

@sullen narwhal this is my account

[floral pagoda]

Do this as soon as possible, they normally react fast to it!

[silk river]

Can I retrieve the bot with the token?

@floral pagoda ?

[floral pagoda]

Since the bot token is linked to your Discord account, this will be difficult. If you are not logged out yet, then try to reset the password etc. in any case.

[silk river]

They fired me

Which one did you choose?

[silk river]

Help support ?

[floral pagoda]

"Hacked Account"

[gloomy shell]

is this ad actually for an adult product or is it just suggestive in nature?

[stoic socket]

I had a look, its for a ||hentai manga||

[gloomy shell]

so actual adult content, yikes. I will flag this. even if it was just suggestive we don't really want that on our site

[stoic socket]

yeah

[whole spade]

Thanks

[silk river]

If there is a reason to ban the account does not return right?

<@&817055174613794826> I want to file a complaint against a bot

There is a bot that I know its maker. I used the shape and format of my bot and changed the name from
FastBot to FlashBot. I took the image and took everything that was not tampered with, and I claim my property
rights
Owner id: 765339090576474142
Bot id: 951931229454868550

[magic sundial]

....

[silk river]

@sullen narwhal 💔😕

[cerulean ember]

Do you mean someone cloned your bot or something?

Or impersonating your bot?

[silk river]

Yes

[cerulean ember]

Please report bot through bot page you can see report button there, also make sure to provide all the evidence. I'm still not sure how he copied your bot so best way to report it is through site.

[sturdy epoch]

@floral pagoda

[floral pagoda]

Hey, how can I help you?

[sturdy epoch]

Y my bot decline

Not a cloned bot

😔

[winter walrus]

Please DM the staff ( @floral pagoda ) who declined your bot

[sturdy epoch]

Thanks

[hollow root]

@leaden egret

[silk river]

<@&817055174613794826> I lost access to the bot, can I recover it with the bot token?

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[dire cedar]

I don't want to deal with ads! That's why I have uBlock!

Also, it happened again! ):

@dreamy abyss It happened again. ):

[sturdy epoch]

Hi

[dire cedar]

Hi.

@dreamy abyss Here. ):

[sturdy swan]

Someone changed my nickname in this server why?

[dreamy abyss]

Disable adblock, and/or try in chrome

[dreamy abyss]

You got a name that makes it hard/impossible to tag due to you using unicode / nonstandard a-zA-Z0-9 characters

[dire cedar]

I'm not disabling uBlock, and it was the same thing in Chrome!

That's why I switched to Brave!

Isn't there anything you can do to get rid of this problem?!

[sturdy swan]

And I have another doubt I can't reply in top.gg site in my bot page

[dire cedar]

I just want to earn more lootboxes. ):

Are there any other moderators that can help? ):

[winter walrus]

I dont think we can help with finding a work around. You could try disabling your ad blocker, and refresh the page. Or you could buy premium

[dire cedar]

Why should I have to pay just to vote?

Also, I tried disabling it and turning it back on, but nothing worked. ):

[winter walrus]

Premium removes ads if that is what your issue is

[winter walrus]

Try using a different browser, possibly clear your cache

[dire cedar]

Feels like they're trying to squeeze more money out of players. ):

[dire cedar]

I tried using a different browser when switching from Chrome to Brave, which worked for a while, but even that didn't work. ):

I cleared my cookies and cache, and it still didn't work. ): @winter walrus

[buoyant quail]

When did y'all remove the ability to reply to reviews?

The last two reviews on my (otherwise very positive) bot just say "it doesn't work" and I can't do anything about it - can't contact them in any way or even report them for being wholly unhelpful to reviewing.

[candid mica]

its currenly a known issue, teams are trying to fix this, sadly there is no eta for the fix

[floral pagoda]

Side note: If it doesn’t violate the ToS of Top.gg or isn’t harmful at all, it won’t be removed

[buoyant quail]

I'd hope there's something in the TOS regarding your review being something that could be classified as "true"

[storm musk]

is it posiible

to apply for

staff?

[floral pagoda]

Check out #announcements, at some point there should be a Google Document where you can apply for the Bot Reviewer position (If the cycle isn’t over)

[floral pagoda]

You could leave feedback on that. Determining whether something is True or False is however pretty hard. I can fully understand your position though

[supple mica]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[hot oyster]

How I can put image in my bot page in top gg

[shell inlet]

if you meant bot description, it supports css
if you meant bot's avatar, there can't be separate avatars. it'll be the same as the one on discord

[keen thunder]

Yo my friend tells me there’s a bot that posts full videos of hentai from the internet and I’m tryna let the boys feast so y’all know what it’s called

[shell inlet]

-how2search

[wild stone]

To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

[sturdy swan]

@shell inlet can u help me

[shell inlet]

currently there's an issue with itz no ETA can be provided

[whole spade]

You do realise that ads are what earn a lot of websites money, sure I get ads are annoying but they’re also what’s funding them so they can do what they do.

[dire cedar]

Even when I wait, I still can't vote for KoyaBot. ):

[whole spade]

What

I don’t know what that has to do with what I said lol

[sturdy swan]

hello, I'm requesting a deletion for my discord bot (undefined).

link: https://top.gg/bot/858869858841657405/

thanks

[cerulean ember]

Hey if you own the bot you can delete it yourself, there is delete button under creator's control on bot page

[sturdy swan]

oh lmao, haven't seen it yet. Thanks!

[rocky wyvern]

Have the @small lantern bot a Prefix?

[shell inlet]

it doesn't have any commands

it just stays in the server to make sure your server is updated on time with stats and stuff on our website

it only has a command -ping

[sturdy swan]

ciao @wild stone

, posso parlare con te? sei italiano devo farti delle domande sul Bot

sorry, I have set some bad words to remove in my server but it doesn't work, does it take a paid mode? @supple mica @wild stone

[supple mica]

What bot are you trying to remove?

[sturdy swan]

i want to avoid haters attacks on my server I tried writing some words, but it doesn't work

[nocturne aspen]

When you add your server to top.gg what does voting do?

[supple mica]

Are you using a specific bot from topgg?

[supple mica]

-credits

[wild stone]

@nocturne aspen

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[nocturne aspen]

And I'm assuming auctions is the method of bumping the server on your guys's list

[supple mica]

Correct 🙂

[sturdy swan]

I'm not an expert, I connected the bot to the server, from the website entered some keywords but it doesn't work

[supple mica]

-wrongserver

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[supple mica]

I believe you're looking for support from the bot you're using, and not topgg.

[nocturne aspen]

Cooleo

How long does it take to verify my e-mail?

[knotty acorn]

My bots profile photo is not visible on the site so how can i fix this problem?

Plz help

[supple mica]

-refreshdata

[wild stone]

@knotty acorn

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[knotty acorn]

Not working

[supple mica]

Did you edit your bot description too, like the embed says?

[supple mica]

I clicked edit, then save. Just like it says in the embed above, and your bot's profile image now shows up.

Don't forget to read it fully

[knotty acorn]

Ok thanks

[gloomy lion]

I submitted my bot yesterday and no response yet

#logs message

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[gloomy lion]

Yesterday was faster than today

[long ferry]

Read above

[gloomy lion]

okay I understand

[viral agate]

<@&817055174613794826> How can I complain about people who use selfbot?

• Can I delete my bot after losing control of it?

[cobalt sleet]

-notdiscord

[wild stone]

@viral agate

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[viral agate]

Do you own the same Discord server?

[rapid badger]

-report

how to report

-help

@wild stone

...

-lit

-list

-report

[gloomy shell]

Luca doesn't have a report command

what are you trying to report?

[rapid badger]

some guy scamming ppl

trying rn

[gloomy shell]

Message an online moderator and send them the proof and user ID

[rapid badger]

aight

[tepid lichen]

crypto dm (probably) scam account is @fallow geyser 989871458475974688

[rapid badger]

yea

same

989871458475974688

[zinc oracle]

-b 989871458475974688 scam dms

[wild stone]

Alexa Carlin#4076 was successfully banned.

[rapid badger]

thx

[last veldt]

I have a reason for this. I deleted the original bot and stated over because the bot itself would not start and had a lot of bugs and errors. I remade it and submitted again so it can be reapplied I deleted the website, so I don’t know how it promotes a site

Please tell me how it that a duplicate

@gloomy shell

There are no bots in my profile

[gloomy shell]

Please contact the reviewer

so, Dylan

[last veldt]

What is his #number

[gloomy shell]

@supple mica

[last veldt]

There’s literally 10 Dylan’s

[supple mica]

Hi, feel free to shoot me a dm.

[heavy spoke]

is it possible to change the ownership of a team?

[dire cedar]

I tried refreshing, turning off uBlock, etc., and still get the same damn message. ):

[long ferry]

they're pinging the wrong dylan, that can happen

Thats a staff member we have here

consider disabling your pings here then

[long ferry]

I suggest clearing all the tabs and at least trying it without adblocker

[dire cedar]

Would it work if I opened a new tab?

Separate from the others? @long ferry

[long ferry]

having so many tabs could decrease the performance of Top.gg and may increase the loading times for the video

[sharp lantern]

Hey

[long ferry]

so, from a personal perspective I'm suggesting you to close these nonetheless

[sharp lantern]

My bot has a different avatar why?

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sharp lantern]

Refresh data button is not available

[dire cedar]

Oh. ):

[dire cedar]

I'll see if that works. ):

[warm drum]

Hi, why my bot was declined ? 987016935118098563

And, I had no information about the refusal, neither mail, nor mp discord, only a deletion of my bot in my top.gg profile

[supple mica]

Your decline is shown in #mod-logs

[warm drum]

sorry

okay thank you i will change this

[trail crown]

how do i transfer a bot to a team in top.gg?

[sharp lantern]

How can i add my bot to a team?

[open comet]

My servers don’t show up on the add a server list

[trail crown]

it takes time

[sharp lantern]

<@&817055174613794826>

[gloomy shell]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[cedar wind]

lol

That's a single tag

[cunning trout]

there rankings on the site is broken its been broken for a little while now but they said their devs are working on it

sucks i got 1.6 votes though and a server with 2 votes is at the top

[uncut gate]

Hi, I'm in a bot team, but I can't reply to user comments, is that normal? is there any way the team owner can give me permissions to reply to comments?
Thanks

[trail crown]

if my bot is running on an rdp what should i put here?

[cedar wind]

Your bot doesn't have a site then

[trail crown]

nope not yet

it's just on an rdp

[cedar wind]

Then nothing goes there.

[limpid harbor]

does anyone know how long it takes for top.gg to find a bot that just went public?

I can't seem to add my bot even though I have just turned on the public bot settings about 10 mins ago

[warm drum]

Is it allowed to add a Bitcoin address in an embed footer?

[sturdy epoch]

@sturdy swan

[whole vigil]

@cyan palm

[hexed yarrow]

Heello

[long ferry]

try editing it once then Saving

the only bot I'm seeing from you seems to be awaiting approval

during this phase, bots are not publicly accessible, read more below

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

incase of you planning to use Voting Webhooks to know when users voted, this would be in your case a domain or IP that has a Webserver running onto it.

if you're not using said feature, you can leave it empty.

[long ferry]

Yes that is totally fine

[long ferry]

replies are currently impacted and cannot be replied. there's currently no ETA for when it's possible again.

[hexed yarrow]

Does anyone know why when adding my bot I get this?

[long ferry]

could you elaborate what issue you're facing? Since you're mentioning your server is missing on the add server page, then likely that:

make sure you're logged in using the account that is either owner or administrator on the server.

use refresh servers on the server list page

[long ferry]

refresh and try it again

[hexed yarrow]

Every time I refresh the page I get that.

[long ferry]

make sure to disable extensions that might interfere with that feature. Otherwise try it on a different browser

I also suggest updating chrome too, maybe that's the issue.

[hexed yarrow]

Insurance?

[long ferry]

?

[hexed yarrow]

Sure?

[long ferry]

I'm not sure what you're referring to with insurance

extensions that could cause problems

on chrome

[limpid harbor]

it's fine checked one hour later managed to go through, when attempting to add a new bot it mentioned my bot was not public so I turned on that option in the Discord developers portal but it wasn't reflected in top.gg immediately

so yeah it got through after an hour, now waiting for review

[inland ibex]

My bot uses slash commands, would this be the best method of description?

[desert plover]

Yes

[inland ibex]

Do they allow non-verified bots too?

iirc they do, but good to ask.

[desert plover]

Yes ofc

[inland ibex]

Okay

[desert plover]

Discord verification system doesn't have anything to do with top.gg

🙂

[inland ibex]

okay

[iron sable]

still no patch update 😟

[storm musk]

replit sucks

oh shit

[wild owl]

Hello.. I am onder the water

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[brazen relic]

/help

[brittle orbit]

to use commands move to #commands @brazen relic

[lavish gale]

About the first vote credits the 101 votes should be the monthly votes or total votes?

[long ferry]

monthly votes

the first vote credits reset every month

[lavish gale]

okay

[hexed yarrow]

I don't have chrome extensions

[limber tendon]

/help

@lone anvil i want a help sir

[solemn hull]

Hello, when my bot gets 100 votes, will $15 balance be added to my account?

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[ionic mortar]

Hey I am using cse.google.com for my search command on discord bot. How can I filter NSFW content there?

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[ionic mortar]

hello @supple mica

can u just help me?

[solemn hull]

Where do I see my balance?

[wind niche]

how do i delete my bot from page

[ionic mortar]

Hey is @bright osprey any complaint modeator here?

have u assigned any role to him?

Hello any helper here ?

I need help

@here]

[long ferry]

Said user is not a staff member here

[ionic mortar]

he send a message to me in a dm saying he is a moderator and he has my complaint

[long ferry]

Please Direct-Message me proof, thank you

[solemn hull]

Where can I see my balance?

@long ferry

[long ferry]

Hey which balance exactly are you referring to? Your auction credits?

[solemn hull]

Credit given after 100 votes

[long ferry]

You should be able to find these on the corresponding bot you have received 100 votes on. Note that you'd actually get the credits after reaching 101 votes

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[solemn hull]

I got 104 votes now, where and how will I spend my balance I asked you?

[long ferry]

As I've mentioned, you should find your votes you managed to gain last week under the corresponding bot under "votes". The articles linked above go further into that topic.

[solemn hull]

@long ferry where i can't find

[long ferry]

You need to navigate to your bot editing section, you can do so by clicking on "Info", then Edit

you should then be able to see multiple sections, one of them is called "Votes"

[solemn hull]

I guess here?

[floral pagoda]

You can redeem them next month and then use them for Auctions

[long ferry]

Yes, it seems like you collected them over the current month.

as Dominik said, these can be claimed on the first of the next month

[solemn hull]

I want to speak in my language, I can hardly understand you, can you help me?

[floral pagoda]

There will be a button to do so, if I remember correctly, so just keep an eye on that as well

[long ferry]

You can ask your question in your language if you want, we cannot help fast though and you need to wait for someone who can

[solemn hull]

so i will be able to spend my current balance next month, where will i spend it

[long ferry]

in auctions to promote your bot

so more people can see it

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1657047600:F> (<t:1657047600:R>) to <t:1657566000:F> (<t:1657566000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1657047600:F> (<t:1657047600:R>)

Next Auctions Ending: <t:1657566000:F> (<t:1657566000:R>)

Jul 7, 2022, 2:17 PM

[solemn hull]

I can't translate this message

[long ferry]

We cannot help much, ask in your language and wait for someone who can translate it

[solemn hull]

Could you please tell me how I can do the auction?

[long ferry]

It is said above, I can otherwise not help you

[solemn hull]

can you post the message here

i can't copy