#support

1 messages Β· Page 674 of 1

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

cobalt sleet
#

It checks if the user has voted in the last 12h.

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Users can vote every 12h so yes it "resets" every 12h.

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No problem! darkHappy

#

It's better to listen to the vote webhook and save the user ID and voting timestamp to your database and check it that way. Checking the API is a bad way to do it and isn't scalable due to rate-limiting. We only recommend checking the API that way as a backup if your service goes down.

lost dagger
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@hearty heart

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he intentionally added my bot to the server without authorization

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@hallow sphinx

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can you fix it?

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can you confirm my bot?

stoic socket
lost dagger
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yea

stoic socket
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Your bot was offline when they went to review it

stoic socket
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What do you mean

lost dagger
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I'm saying he added my bot without authorization.

stoic socket
#

The reviewer (IXZ) tried to review your bot so had to add it to the Top.gg Verification Center

lost dagger
#

There is no admin perm.

stoic socket
#

Bots are tested without Admin

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no bot requires Admin

lost dagger
#

how can my bot delete a channel without a channel management permission?

stoic socket
#

It was given Manage Channel permissions

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I'd recommend DMing the reviewer, who is @lone ether (sorry for ping plss)

lost dagger
#

ok

lone ether
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"allow manage channels"

lone ether
#

you submitted it for review what Sob_AE

stoic socket
lone ether
#

lets just move to dms

lost dagger
lone ether
#

why does it need manage server when it requires manage channels

spark warren
#

Your preview button appears to be broken when editing a bot

fast lynx
wild stoneBOT
#

@fast lynx

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

fast lynx
#

ah editting it worked

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id only tried refreshing πŸ˜…

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tyyy

lofty musk
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Is there a lot of tickets or what? I have been waiting 4 days because of a glitch that stops me from being able to bid on thinks.

spiral field
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hello i would like some help

Well, I'm trying to add a bot on the top.gg website and in the part of selecting categories it says required so any word I put says not found please help.

sturdy swan
spiral field
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Okay

magic garnet
#

How to publish server wtfBacon

cerulean ember
magic garnet
cerulean ember
#

We have no logs of your server, please do the steps i mentioned above and your server will be published after that, then it won't show error 404.

magic garnet
#

Oh ok

dawn kraken
#

I just invited Top.gg to my server, but the bot status is offline. I've tried kicking him and inviting him back but that doesn't fix my problem. Please help.

shell inlet
cobalt sleet
#

Please try again later

dawn kraken
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okay sir. I will come back here if the bot is still offline

cobalt sleet
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Yep. Just kick the bot for now and try again in 24h.

cedar wind
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Is the shard it's on just dead?

cobalt sleet
#

Most likely

sturdy swan
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Hey! I posted a review on my own bot by mistake

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Can you please delete this as I am not getting any option to edit or delete my review

sturdy swan
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I am reviewing another bot but I don't know how this review added to my bot

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Ig a glitch ?

cobalt sleet
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I have removed it for you

sturdy swan
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Ig that feature is necessary

sturdy swan
sturdy swan
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when it will be back ?

zenith cipher
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Hi, is there any way to completely transfer the owner of the bot. I mean the old owner is completely removed and only the new owner remains.

long ferry
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Not possible with a built in feature, only by deleting the bot and resubmitting it

sturdy swan
magic sundial
#

What site or application do you use for your support docs?

cobalt sleet
#

We use freshdesk

magic sundial
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Thanks

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Also
How to redirect someone to a webpage or website after they've invited the bot?
Like when you add Dyno it redirects you to it's dashboard. How can I do that for my Bot?

long ferry
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Can be done by providing an oauth redirect on your invite oauth link. Read the discord docs

simple wadi
#

Website doesn't work?

frosty siren
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website ded

vague sparrow
#

Is Api down ?

cobalt sleet
wild stoneBOT
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@cobalt eagle

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sullen galleon
stoic socket
cobalt sleet
boreal oyster
#

i cant login to vote

cobalt sleet
#

This is a Discord issue with their login page. Please reach out to Discord or try a different browser.

boreal hemlock
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I want to add my bot to the site, the category I searched for is not found in the category selection area, so I cannot add my bot

last bloom
#

πŸ€”

cobalt sleet
sturdy swan
cobalt sleet
cobalt sleet
last bloom
cobalt sleet
#

Just now?

last bloom
#

2 mins ago, now it's loading after 2. refresh

cobalt sleet
#

Yeah it should be back

devout stag
#

I need help

rare heart
#

I'm a bot 𝗔π—ͺ π—¦π—¬π—¦π—§π—˜π—  When I search for it I can't find it

devout stag
#

@cobalt sleet

rare heart
#

plee help me

devout stag
#

What am I supposed to put here?

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

cobalt sleet
cobalt sleet
wild stoneBOT
#

@devout stag

You can now list private communities on Top.gg! This will prompt users to apply for your server and participate instead of having them join instantly; allowing you to vet the users that join your server. We hope this empowers creators and server owners to moderate incoming users better.

topgg For more information, read our support article

rare heart
#

Please accept it

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@cobalt sleet Please go to private

cobalt sleet
rare heart
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go to private

cobalt sleet
#

What is the issue?

rare heart
#

I want to ask you a question

cobalt sleet
#

Then ask

rare heart
#

yes

sacred tide
long ferry
#

try again

sacred tide
#

It's working now ty

boreal hemlock
cobalt sleet
#

Do the same for each one

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Type the category then press enter

boreal hemlock
#

I'm mobile and it doesn't put the category when I press the button on the mobile

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I will try again

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thanks for the help

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It didn't happen. when will this bug be fixed?

cunning wren
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Is it possible to login on pc and mobile will be logged in too?

smoky glade
#

Please help me, what should I put here? I've already entered the Music Category, but it doesn't find it.

boreal hemlock
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I will wait for the problem to be fixed

foggy stream
#

The category thing for servers is not working..

shell inlet
boreal cloak
#

the tag thing where options come up as you type a tag is not working

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so i am not able to put tags

boreal cloak
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@shell inlet

late ocean
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Hi i want to ask how much time should I wait until i can apply my bot again?

long ferry
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You can resubmit your bot once you have fixed what it was declined for

late ocean
#

Ok thank you

boreal cloak
mellow garden
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I need help:( when i put the command $vote it sais that i already voted and idk why i think that the vote is every 12 hours but i haven't voted since yesterday πŸ₯²

long ferry
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-wrongserver

wild stoneBOT
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Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
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You'll need to reach out to the corresponding support server

sturdy swan
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I am searching category no result found is coming

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@smoky glade

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Did u fixed ur problem

mellow garden
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😦

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When i try to vote mudae

sturdy swan
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I am on mobile

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rip

gloomy lion
#

How do I change the image of the bot?

stoic socket
#

Use the "Refresh Data" button on the bot page

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

gloomy lion
stoic socket
#

It might take time for it to show up

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Give it an hour or so

gloomy lion
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I had exams so I didn't look

stoic socket
#

I mean you need to wait an hour or so for the profile picture to change, as you've just refreshed data

gloomy lion
stoic socket
#

Find the bot application, go to the "Bot" tab then change it there

sturdy swan
#

how i can withdraw my vote credit?

gloomy lion
stoic socket
wild stoneBOT
#

@gloomy lion

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

stoic socket
sturdy swan
#

when i want to add Moderation Tag, it says no results found?

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what i can make with vote credits?

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@stoic socket

stoic socket
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pls don't ghost ping me (deleted ping before)

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@cobalt sleet can you do the luca tag

sturdy swan
cobalt sleet
#

-credits

wild stoneBOT
#

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT β€œwithdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

stoic socket
#

ty!

long ferry
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If mudae tells you you've voted already or not, that's something on them not top.gg

sturdy swan
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ohh for advertise the bot

supple mica
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Write topic names that relate to your bot, such as music or moderation for example πŸ™‚

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You need some in there to be able to submit your bot

sturdy swan
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Is the site down?

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500 - Internal Server Error

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Is this normal?

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😒

cobalt sleet
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Yep we're aware

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Should be back to normal now

mellow garden
hollow oak
#

alright so i made dm command on my bot. and i need to know if this is approved by top.gg so i don't end up in troubble for it

Message (DM) is shown below!

MESSAGE: New DM, Please don't click any random links!
testing this stuff out
DM sent by Alpha Wolf#4155, (PLEASE DON'T PRESS ANY RANDOM LINKS!!!)

long ferry
#

can you opt out from it?

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aka toggle that you cannot receive these dms anymore

mellow garden
#

πŸ‘ 😏

sturdy swan
bleak charm
#

Category selection for bots is broken

bleak charm
sturdy swan
bleak charm
#

Even if it's technically not broken everyone will think it is because it shows no results

trail crown
#

@real laurel

sturdy swan
hollow oak
#

well only if you turn of dms

heavy mural
#

I've been told that the cooldown for voting on Top.gg is 12 hours but I seem to be able to vote every 6 hours or so?

sturdy swan
#

What happened to top.gg site I can't reply

ruby wren
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i am not able to sumbit my bot the Categories option is not showing the menu

cobalt sleet
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Type your category name and press enter. That will add it to your page.

royal grove
#

Trying to add my server to Top.gg but having trouble figuring out where to click

cobalt sleet
#

-addserver

wild stoneBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

royal grove
#

I have

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Idk where to click from the profile page

cobalt sleet
#

Try logging out and back in again

royal grove
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K

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Just found it

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Resolved

cobalt sleet
delicate quartz
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I can't add tags

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Lol everyone does too

sturdy swan
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hi

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i have a bot name FaikF

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i do it on my old discord account

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and now i cant control it because my old account has deleted

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what can i do

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Send a DM to a moderator, they will tell you the steps to follow

sturdy swan
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Any online moderator, see at the right

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okey

dawn crater
#

Hi I’d to report a bug for top.gg on ios its been several and I’ve tried from 3 browsers but I can’t log into top.gg ;((

delicate quartz
dawn crater
sturdy swan
#

Any screenshots maybe?

dawn crater
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Yes one sec

sturdy swan
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As you can see on your screen, it's on discord.com - nothing we can do, contact Discord about it.

dawn crater
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Well then eventful thank you.

delicate quartz
timber nexus
#

How do I upplod a logo ? As apparently I didn't add one / its not shwing on the website.

wild stoneBOT
#

@timber nexus

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

timber nexus
#

Thanks.

delicate quartz
timber nexus
#

Still didn't work.

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Oh wait.

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It has now..

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thanks.

long ferry
hybrid bone
#

Hi Top.gg team. Hope u all doing well πŸ˜„

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I have encountered some problems in the process of adding the bot, and the audit has not been passed and there's no information on the reason. Is it available to help determine the reason for the audit failure? (I just resubmitted the add application again)

sturdy swan
#

What is the name of the bot you're trying to add?

hybrid bone
#

captchablinks

sturdy swan
#

It has been added to queue 10 minutes ago, seems fine

hybrid bone
#

But I've applied several times and failed.

sturdy swan
#

Make sure to fix the issue to not get declined again

cobalt sleet
wild stoneBOT
#

@hybrid bone

topgg Bot Review Notifications

If your bot is approved:
You'll get a DM from @wild stone, a ping in #logs and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

πŸ’‘ Please make sure you have your DMs activated for this server.

sturdy swan
#

If you need more information or want to discuss the decline, DM @supple mica

cobalt sleet
#

Make sure to stay in the server for updates on the reviews status

hybrid bone
sturdy swan
#

hi
i have a bot name FaikF
i do it on my old discord account
and now i cant control it because my old account has deleted
what can i do
*cant control it on top.gg not on discord

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its the bot

waxen acorn
#

It wants a category to add the bot, the category is not added, I'm mobile, please fix this problem

sturdy swan
#

You even replied with

okey

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So contact an online moderator and be patient, wait around 2 days for an answer, moderators are often busy.

sturdy swan
#

Ok sorry

boreal hemlock
#

It wants a category to add the bot, the category is not added, I'm mobile, please fix this problem

wraith magnet
#

Site is down ?

craggy glacier
#

i think its slowwww

sturdy swan
#

How to fix this pls anyone help

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I am using mobile

wet pivot
#

website???

delicate quartz
sturdy swan
#

Maube

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Maybe

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People are ignoring to answer these issues

delicate quartz
stoic socket
#

Click "Enter" on your keyboard when entering a tag

#

that should add it

delicate quartz
stoic socket
#

Clicking enter should add it

delicate quartz
stoic socket
#

looks like sites down for me

delicate quartz
#

I clicked enter but nothing

stoic socket
#

@gloomy shell site down

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wait no its up, just really slow

delicate quartz
#

Maybe

sturdy swan
stoic socket
#

You should still be able to click enter on your Mobile keyboard

sturdy swan
#

Not working

#

Lemme try again

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Not working

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More than 10 times I clicked next step

cobalt sleet
stoic socket
#

ah ok my bad

knotty acorn
#

How to apply for bot reviewer

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?

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<@&817055174613794826>

sturdy swan
#

How to apply for bot reviewer

knotty acorn
#

Yes

sturdy swan
knotty acorn
#

lol

stoic socket
#

You need to be 18+. You can apply here: https://forms.gle/e4Lnm8LoNjpusUrK8

knotty acorn
#

Oh ok

sturdy swan
#

i cant give my real age <@&817055174613794826>

knotty acorn
#

Type 20

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Without years

sturdy swan
#

ok

#

done working

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i applied

slim hound
#

Hey guys
I'm looking for a bot to do a random lottery
I have 18 people, and 18 prize, I want to assign one prize per person randomly, someone know which bot should I use?

wild stoneBOT
#

@slim hound

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

dreamy abyss
#

We do not provide support for individual bots πŸ™‚ So best way would be to use the search functionality as shown in the embed aboce

sturdy swan
dreamy abyss
wild stoneBOT
#

@sturdy swan

topgg Responses to Volunteer Staff Applications

Thanks for applying to join our volunteer staff!

A Community Manager will contact you via DMs for an interview if we're interested in your application. Usually this process can take 2 to 3 months.

If you don't hear from us after that length of time, your application was likely rejected. In this case, you can re-apply next time we refresh our applications (Summer 2022).

sturdy swan
floral field
#

Hey I accidentally logged-in in the auctions with the wrong account but I don't know how I can log myself out again...

stoic socket
floral field
#

Uhh page not found

long ferry
#

There's no way to logout there, you'd need to clear the site data on auctions.top.gg

floral field
#

Any specific one like cookies or what?

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Worked thx

sturdy swan
#

What is max limit or long description

sturdy swan
#

site down ?

#

Will my bot get rejected if it have nuke command?

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Nuke command which can clear one channel messages

sturdy swan
sturdy swan
obsidian locust
#

Is api down?

sterile lily
#

Hello I need help anyone

distant widget
#

how do you add updates tab

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cuz i can't see it

sterile lily
#

I can't search the tags it shows no tag found

sturdy swan
sterile lily
#

Mobile

sturdy swan
#

Oh than u can't I just opened my PC and submitted

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I did 5 times to try to submit using mobile but it didn't

sterile lily
#

Ok i will do it desktop

sturdy swan
sturdy swan
sturdy swan
sturdy swan
#

It didn't worked for me

sterile lily
#

I try the desktop system in Chrome

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But than also

sturdy swan
#

Opening desktop site using mobile will also not work

sterile lily
#

Mann

sturdy swan
#

Becuase both have same keyboards

sterile lily
#

Can we report bugs here

sturdy swan
#

Don't know

distant widget
#

how do you add updates tab
cuz i can't see it

wild stoneBOT
dreamy abyss
#

What do you mean by that?
You can see approved bots users have submitted on their Top.gg profile if thats what your asking

sturdy swan
#

If my bot have math command will it get rejected?

distant widget
dreamy abyss
sturdy swan
#

Oh alright

dreamy abyss
distant widget
sturdy swan
#

I created bot using bdfd

distant widget
distant widget
sturdy swan
#

No

dreamy abyss
distant widget
#

application id or normal id?

dreamy abyss
distant widget
#

thanks for the support

dreamy abyss
distant widget
#

sir can you come dms i got a question. @dreamy abyss

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nvm got my answer sorry for the ping

humble vessel
#

Is everyone having this issue

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Atm

cobalt eagle
#

How can I get bot dev role?

ebon knoll
ebon knoll
cobalt eagle
ebon knoll
#

no problem

humble vessel
#

So for some reason when I click next it goes to the screen that goes back to bot details Then when I press next again it does that

#

Like it loading

ebon knoll
#

the truth has never happened to me, try to leave the page and re-enter

humble vessel
#

like it’s stuck on loading

#

Yeah I’ll try that

jovial heart
#

Hi, I'm having troubles bidding in auctions

long ferry
#

Hey hey, sure what issue are you facing?

jovial heart
#

Wait, it's now giving me a message

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but it won't let me pick my server as a promotable

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Like, it doesn't show-up on the list

long ferry
#

Are you an admin/owner of the server you're trying to promote? Is it also on top.gg?

jovial heart
#

I'm the admin/owner and it is on top.gg

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@long ferry don't mean to annoy, but I"m panicking about missing the deadline

#

Have less than an hour

long ferry
#

cant really help from my perspective then, you can try and see if it shows up on the next auction

jovial heart
#

@long ferry is it okay if I make an ad with the link of the server then?

long ferry
#

sure you can do that too

jovial heart
#

I'm trying to add tags, but it is saying no results found when I try to add something like "anime"

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Nevermind

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@long ferry I just tried adding the server again, completed everything, and now I'm getting 404 when trying to veiw the server

sturdy swan
jovial heart
#

no I'm using chrome

#

Is their anyway for me to get my moneyback from the wallet for advertising

#

Could someone help me remove a server from top.gg, at first it was giving me a 404 problem, then I tried kicking the bot, but my server still remains as "manage servers" with the 404 problem

long ferry
#

clear your cache, then it should show up

#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

jovial heart
long ferry
#

whats your server id

#

seems like you had a server, which you deleted

uneven bloom
#

how to send test vote? i wana check :/

zinc oracle
uneven bloom
#

ye got it

#

ty

steep crane
#

is it possible to change the name of my bot on top.gg?

long ferry
#

yes, by changing it on discords side, then refreshing data

#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

steep crane
#

Thaaaanks

sturdy swan
#

Is this normal?

#

My invite should be working, is it just a bug or has actually 0 people joined?

cobalt sleet
#

I believe the analytics stats aren't reliable at the moment iirc

ebon knoll
#

neither the statistics of the votes

boreal cloak
#

is it possible to add tags on mobile?

sharp belfry
#

If a review bomb happens, could you do something?

#

A person who doesn't like me started doing this... too inelegant.

long ferry
#

Could I know the context of the review bombing

sharp belfry
#

Let's say I made a enmity with this certain person. we argued a bit, we were both wrong about x things

#

But she managed to interfere with the work of others.

sharp belfry
long ferry
#

Which bot are you referring to

sharp belfry
#

and she was angry, even though I showed that she must have read the terms.

long ferry
#

If that's the one I'm thinking, them you should be alright

sharp belfry
#

I dunno if we are talking about the same

#

but

long ferry
#

Daikin?

#

Daikon*

sharp belfry
#

Ah, yes

#

i was going to send the id

#

but i copied smt wrong

#

If you want, I can give you more details about everything

long ferry
#

Yeah we did previously receive reports about your bot doing something, though we confirmed that being fine as its stated within your terms of service

#

Thus, removed the reviews from that now

sharp belfry
#

so i usually remove her from those

long ferry
#

Not what I was referring to, was referring to one of your terms about investigating servers

#

Can't directly disclose what your bot was reported for, though you should get a general idea what I'm referring to

sharp belfry
long ferry
#

So as said, removed the reviews stating that. If you receive any more reviews about it and/or get review bombed, let me know

hasty zenith
#

how tf do i remove my bot from my team

#

i want to return it to a single user

long ferry
#

You cannot remove a bot from a team once transferred, the bot has to be deleted and resubmitted then

hasty zenith
#

bruh

long ferry
#

This was also reflected in a warning before doing so

hasty zenith
#

i did this months ago and there was no such warning

long ferry
#

Yeah might've been not a thing back then. Though cannot be reversed and has to be done by deleting the bot and resubmitting it

hasty zenith
#

ugh

#

that would take ages

#

workaround goes brr

#

wtf its not saving my changes

#

at all

sturdy swan
#

The bot isn’t letting me log in

#

Whenever I enter the web it tells me to log in, I tap the button to log in and nothing loads

long ferry
#

Are you by any chance using Safari and getting that gray screen on discord.com?

#

That error is related to discord, not top.gg

sturdy swan
#

alright thank you

inner jolt
#

Hi, so I'm trying to find my server from its name and it doesn't seem to show up for me

#

I was wondering if this is normal

hoary glen
#

Link to login?

hoary glen
#

I can't login

#

I can't vote

#

What's wrong with this web? bruh

#

It's the third time n nothing work, r u just gonna leave me with this just like that?

sharp belfry
#

custom tabs are a bit weird

hoary glen
#

Nothing work

#

It's been a month

sharp belfry
#

So, i can't help you

#

good luck

hoary glen
#

Y

sterile lily
#

Hey do I have any top.gg user id

sturdy swan
sturdy swan
#

<@&817055174613794826> Hello good night. How do these credits that we earn after the bot get 100 votes work? At least I think it's right

#

And how do I respond to comments?

humble vessel
brittle orbit
sturdy swan
limber briar
#

I just noticed everyone with the blank screen problem has an iOS device including me

cerulean ember
#

It's problem with safari browser probably

limber briar
#

The strange thing is even trying apps like google chrome, it still gives the same issue

#

or firefox etc

inner jolt
cerulean ember
#

If server is recently published it may take some time to show up in search, but if it's old you can try clearing cache of your browser

inner jolt
sturdy swan
#

@cerulean ember hi

#

uhh so

#

when i try to add uhh

#

a server

#

it sais

#

invite bot

#

but when i click

#

nothing shows

#

just feezes

cerulean ember
#

Try different browser

sturdy swan
#

id id

#

none work

cerulean ember
#

Can you show ss? Also you can invite bot directly from here tap on "invite" button on @small lantern bot's profile

solid crane
#

Hello, when I search for a category when I'm about to add my server, it keeps showing "nothing found" on both mobile and PC. I've tried typing in nothing, typing in common words. Just nothing pops up.

knotty acorn
cerulean ember
#

-apps

wild stoneBOT
#

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

long ferry
summer herald
#

I can't edit Webhook on top.gg what I do?

long ferry
#

What exactly tells you you can't edit it?

summer herald
#

It's only available on pc?

long ferry
#

Go to /webhooks directly then

solid crane
#

Anyway to manually set up a page that's not through the site? It hates me rn

long ferry
#

Are you trying to add a server?

solid crane
#

Yes.

#

The categories section will not cooperate.

hoary glen
solid crane
#

Maybe try not using it through the discord browser

hoary glen
#

I've try in many browser.

slender zinc
#

anyone plzz help me

#

when i try to login it says this

#

did everything but still the same

#

anyone help me plzz

soft copper
#

please help

#

in firefox

shadow otter
#

same not working..

sturdy swan
#

There is discord outage right?

#

My bot died plus dank memer and carl bot also not working

last veldt
#

My bot was declined for being related of autocode simple music bot. When it has Economy and moderation and music, how it that related

#

Buino declined it

long ferry
#

Reach out to them asking for clarification

last veldt
#

I can not talk to him because idk what his timeline is and I can’t reach him because he offline

#

Im US eastern timeline

ebon knoll
# slender zinc when i try to login it says this

It is not a top.gg error, it is a global error that is happening with the bot pages etc...

Discord's status page:

Currently, approximately half of users are having trouble connecting to Discord due to a broader connectivity issue upstream of us. We have contacted the provider and they have identified the issue and are working to resolve it. We will continue to update here as we have more information.

If you happen to have access to a VPN service, Discord is fully up and running if you are able to send your traffic via some other cities (such as Dallas, they seem to be enjoying Discord just fine right now.)
sturdy swan
last veldt
ebon knoll
lilac crown
#

For everyone who's asking why the page is down or any other sites, Cloudflare API has a global outage atm. That means its not a problem with Discord or Top.gg etc... Cloudflare API is already up and running again in the most countries/regions/websites. Just be patient.

dreamy abyss
#

Send @stark owl a DM and they will get back to you when they have time

hoary glen
#

y

hoary glen
#

Y

sturdy swan
#

Do again becuase of discord outage

#

Now bots are fixed

last veldt
hoary glen
dire tendon
#

Why i can't add tags it is bug ? Or something else

#

<@&817055174613794826>

sturdy swan
#

R u on mobile?

dire tendon
#

Yes

#

That is problem to edit ?

dire tendon
sturdy swan
#

πŸ‘

idle vale
#

Hey, how can i show the guilds my bot is in on top.gg ?

stark owl
#

-servercount

wild stoneBOT
lime lance
#

My bot's profile picture is not visible on the site

cobalt sleet
wild stoneBOT
#

@lime lance

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

lime lance
#

I clicked but it didn't work

#

I'll try the edit.

cobalt sleet
#

Make sure you're following all the steps described above.

lime lance
#

yea it's okey now

#

thx

solid crane
#

Word I got it working

solid crane
sturdy swan
#

hi

#

so uhh i forgot my accounts password

#

and discounted my old bot

#

because od verification

#

and uhh i want this bot removed

#

i mean ypu cant invite it

cobalt sleet
#

Is the bot online and do you have access to the code and token or an eval command?

sturdy swan
#

its removed

cobalt sleet
#

Ah yes I see

sturdy swan
#

bot is removed from discord

cobalt sleet
#

I'll delete it

sturdy swan
#

ok thanks

#

oh also i made a new version

#

so yeah

#

thanks

cobalt sleet
#

Done! darkHappy

sturdy swan
#

thanks

cosmic flower
shell inlet
#

you can report it there

#

mods will remove the reviews which will go against our guidelines

stoic socket
shell inlet
#

oh wait i forgot about that, i thought it was fixed again?

shell inlet
willow zealot
#

y cant I add tags?

shell inlet
#

press enter after typing a tag

#

it'll automatically add

willow zealot
#

I did

#

It doesnt

mystic mica
#

When I search up my server it dosn't come up.

willow zealot
#

Although everything else like the language which is the same process of entering one works perfectly fine.

shell inlet
#

currently you can't add tags since they're broken but typing a tag and entering works with pc and phone sometimes, try it once using a different browser

shell inlet
mystic mica
shell inlet
#

server id

mystic mica
shell inlet
#

it has cancerous characters at starting of it's name

#

and it's not a public server, only 7 members + doesn't have any votes yet to get hoisted πŸ™‚

mystic mica
willow zealot
#

thankssss

charred lichen
#

hi is there any good tts bots that are online most of the day?

willow zealot
#

how/when does it get published?

cobalt sleet
wild stoneBOT
#

@willow zealot

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

willow zealot
#

tyty

#

so now i wait ?

cobalt sleet
#

Yep

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

willow zealot
#

okeh Thanks

wild stoneBOT
#

topgg To find a bot that you need, please try searching for it on our website.

You may need to refine your search term, but with just a little effort you can find the bot that you need. Read our Quick Start Guide to Top.gg support article for more information on how to best use our search.

If you still haven't found a bot that suits your needs, then try searching on Google for it.

whole vigil
#

@cyan palm unapproved my bot because

#

But i dont even use that tomato lavamusic codes and also in my bot i have many features then tomato lavamusic and better functions then tomato lavamusic

#

Oodin check dm i can show you

cyan palm
#

Hi, I saw your DM. I'll respond and explain it completely when I'm available topggThumbsUp

hoary oxide
#

Why isnt my announcements posting?

sturdy swan
#

Can I ask when my bot will be reviewed

dreamy abyss
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

Alright thanks for response

sturdy swan
#

My bot has been added on the site by someone else.

#

I want my bot to be deleted from to site.

#

What can I do?

cobalt sleet
cobalt sleet
#

That isn't proof. Please DM a mod like I suggested.

stable violet
#

I got a DM from someone in this server asking me to do something illegal (place big orders using stolen credit cards)

cobalt sleet
#

Please send their ID here and a screenshot of the message

stable violet
cobalt sleet
#

-b 987512168134094920 carding scam

wild stoneBOT
#

upvote DNA | PewMeme ✧#2006 was successfully banned.

cobalt sleet
#

Banned! darkHappy

#

Thanks for the report

stable violet
#

Thanks for your time.

full locust
#

Anyone know why I can't add a team?

sturdy swan
#

Is there a possibility of having the verified on the instagram profile of the bot if the bot is verified on discord?

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

full locust
#

Anyone know why I can't add a team?

sturdy swan
#

Why is it saying by Tags when i try to add my bot
No results found every time by every letter i type and somehow can’t i send my bot, it just kicks me back to page 2 without giving a error somewhere

full locust
#

Other question

#

HOW TO EDIT SERVER?

shell inlet
wild stoneBOT
#

@full locust

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

shell inlet
sturdy swan
sharp belfry
#

Where i can edit the lib my bot was made? I saw that have this option in the API, but I couldn't find where to put it in

long ferry
#

That feature is deprecated and can no longer be used

sharp belfry
#

Oh ok, thanks.

opal glacier
#

Hello, How do i delete my another server on top.gg?

long ferry
#

Hey! You should be able to remove a server from Top.gg by pressing the delete button on your server page

#

On mobile, that might require the additional step of going to the "Info" section first, then scrolling down. You should find the delete button there

full locust
long ferry
#

elaborate "stopped"

full locust
long ferry
#

What's the server ID of the server you're trying to edit?

full locust
#

968804933799391293

long ferry
full locust
#

325256245898801152

long ferry
#

Have you tried editing on a different browser too? Perhaps the 403 page is cached

full locust
#

no, but i'm gonna go do it

long ferry
#

Also as a heads up, your server may end up getting locked due to the emojis on your server as these are listed on Top.gg. I would suggest removing the ones that are not fine

full locust
#

okay i'm gonna go do something about it with the administration

opal glacier
#

Hello again! How do i change PFP?

full locust
long ferry
#

with that person photoshopped on it

long ferry
#

Also make sure that @small lantern is on the server too so it can actually fetch the icon.

full locust
long ferry
#

one sec

full locust
#

sorry, it's hard for me to see

opal glacier
#

Also, Role Rewards, I can't find my specific role (voter), how do i fix it?

long ferry
#

Which roles are you currently seeing?

#

is it only @everyone by any chance?

opal glacier
long ferry
#

Seems like the voter role you wish to set is above @small lantern 's highest role. Make sure @small lantern's highest role is above the role you wish to reward users with, aswell as the highest role having the permission to manage said role

#

refreshing the page and going back to the vote rewards should then show your other roles below @small lantern's role, along with them your voter role

full locust
#

BTW works

#

Thx @long ferry

sturdy swan
#

Ding dong diddly diddly shit

stoic socket
sturdy swan
#

Hm

fringe shale
#

how do i delete one of my bots of top.gg?

fringe shale
long ferry
#

Hey, you should be able to use the delete button within your bot page. This may require going to Info first on mobile.

fringe shale
long ferry
#

-refreshdata for the future

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

fringe shale
sturdy swan
#

Ding dong diddly diddly shit

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

long ferry
#

once again

#

if you decide to say it again, you will be muted, you were told before

grim lotus
long ferry
#

Yup that's known at the moment

weak rivet
#

Hi. I have a voting problem in SoFi bot. Is this the right channel to discuss it?

fluid birch
weak rivet
fluid birch
weak rivet
#

okiee. I'll do that

tall nacelle
#

to enlarge text and stuff on the server ad we must use css right?

#

and if so is there any guide that I could use to assist me?

long ferry
#

Correct

#

There's none, no

#

It's basically CSS along with inspect element to get the selectors

tall nacelle
#

Alright thx

shut yarrow
#

what is this i haven't bid on it yet i had to pay

#

pls do something πŸ₯²

long ferry
#

-retroactive

wild stoneBOT
#

topgg Why was I charged for "extra" impressions?

When you receive more impressions than initially estimated, this is when "retroactive charging" occurs. This means that despite you not paying for the impressions at the beginning of the week when the auction ended, your ad will show up and you will be required to pay at the end of the week. However, you will never be charged more than your maximum bid budget.

πŸ’‘ For more information, check out this support article on Retroactive Charges.

shut yarrow
#

That will occur every month?

long ferry
#

Every time you're getting more impressions than you initially paid for

#

Consider bidding with a lower budget if you don't wish to pay as much in retroactive charges

broken marsh
#

i need help using fbot?

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

wise marten
#

Does anybody know why my discord bot displays an β€œi” icon instead of showing its server count on the website? Will that change over time or does it require bot verification from discord?

knotty acorn
#

Are the bot reviewer applications being checked

cerulean ember
#

-servercount

wild stoneBOT
cerulean ember
knotty acorn
wise marten
#

So u just like post request the server count on bot startup?

cerulean ember
# knotty acorn Oh whats the average eta

No eta, applications are checked on regular basis and CMs contact the selected candidates when staff needs more BRs via dms so if you filled the form please be patient.

cerulean ember
#

Check the docs you can find more

dusky viper
#

If I only the one who getting this problem

hoary oxide
#

Im having some problems with website. Its lagging

cyan hinge
#

<@&817055174613794826> I am unable to Select categories

balmy herald
#

Categories isn't showing

balmy herald
sturdy swan
#

@balmy herald u can do perfectly on computer

#

Developers are fixing this issue on mobile

sturdy swan
#

Developers are fixing this issue on mobile

obsidian cosmos
#

How can I answer to one of the comments on my Bot?

I cant find a button like "Answert" or "Reply"?

long ferry
#

Currently not available due to site issues

obsidian cosmos
#

Thanks

open obsidian
#

can we change our bot name in top.gg?

snow mist
#

Tags don't work even on desktop mode

sturdy swan
#

@snow mist

#

Click enter key

#

And it will done

snow mist
#

Didn't work

sturdy swan
#

R u doing desktop mode?

snow mist
#

Yea

sturdy swan
#

U opened desktop site using mobile?

snow mist
#

Yea Google has that feature

#

I tried both brave and google

sturdy swan
#

U have to opene pc

#

Then it will work

snow mist
#

Sux for me

#

I'm on vacation

sturdy swan
#

U have PC?

snow mist
#

Yea

sturdy swan
#

Rip

snow mist
#

I took it myself

#

needs new lense

balmy herald
#

Not working

#

Categories not showing

snow mist
#

Tons of people having that problem

balmy herald
#

Yah

#

I tried from pc and phone both

#

On 2-3 browsers

sturdy swan
#

On lc

#

Pc

#

It will done

balmy herald
#

I did

balmy herald
#

Didn't work

sturdy swan
#

🀨

snow mist
#

Lmao every website I touch I crash

#

Went to PC creator 2 their servers died

#

Top.gg and website malfunctions

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

sturdy swan
#

Ugh

#

It says my bot is new

astral geode
#

help top.gg wont let me connect to my own account 😭

#

it brought me to other persons acc instead πŸ’€

sturdy swan
snow mist
#

Just wait until they post abt it Β―_(ツ)_/Β―

astral geode
#

yea

snow mist
#

People coming into support: please be aware that top.gg is broken for most of us in some ways.

#

just wait until they find out Β―_(ツ)_/Β―

sturdy swan
#

Every thing i try it gives something else, via google it just kicks me back to the previous page without giving error, via site it says my bot account is new while it’s almost 2 months, and microsoft it gives error by every question when i try to go to page 3

dim hinge
#

Hi, I have a review on my bot (https://top.gg/bot/948242943595147325) from someone who has not used it a single time. User id: 403224766925766656 (https://top.gg/user/403224766925766656)
All of my bots usage is tracked. I also have a table of opted out users which they are also not in. I believe they added this review because they have a conflict of interest with another bot named Butter (https://top.gg/bot/848140621248069663), which is their friends bot. I am asking for this review to be removed because it is breaking the review guidelines, specifically:

artificially manipulating reviews through the vote or rating system
If you need more info ping me.

#

Edit: here is their actual user id. didnt realize the top.gg one was different. (not really sure what happened, or where the wrong id came from. I must have just copied something wrong)

opal glacier
sturdy swan
trim pawn
#

heya, why doesn't my current pfp on Discord appear as my pfp in topgg (+ it's blank)

dreamy abyss
worthy solstice
#

I'm logged in still it is showing you must logged in

dreamy abyss
wild stoneBOT
worthy solstice
stark sun
#

Hey for the bots page how to show the server count for the bot?

stark owl
#

-servercount

wild stoneBOT
tough silo
#

umm how can i change the bot's name and pfp in top.gg?

dreamy abyss
wild stoneBOT
#

@tough silo

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

πŸ’‘ Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

tough silo
#

where is the refresh data present?

#

cuz i cant see

dreamy abyss
#

If you are on mobile it is under the info tab

#

On desktop, the right side of your bot page

tough silo
#

okay i did that but it still shows the old one in the saving area

#

okay nvm it loaded

dreamy abyss
#

Nice πŸ‘Œ

tough silo
#

thanks for help ❀️

feral frost
#

I keep getting a 503 error when accessing the site

sturdy swan
#

Tis down again

dreamy abyss
feral frost
#

Its working for me now

#

Thanks

fleet canyon
#

Is it possible or not to change the token of our bot on your site?

long ferry
#

you can reset the token through the webhooks section

#

note that the first part of the token is always the same, so dont assume it wasnt reset

fresh holly
long ferry
#

Hey hey, my direct-messages should be enabled, one sec

fleet canyon
sturdy swan
#

you'll have to delete that bot from top.gg and resubmit the new app

fleet canyon
#

oh fuck

long ferry
#

Yes, you need to entirely submit a new bot, you cannot replace an application on Top.gg

fleet canyon
#

even if I just change the invite link?

long ferry
#

and replacing the id on the invite isnt fine, no

#

needs to be resubmitted separately

hazy lion
#

Need help regarding pending invoice that needs to be cleared (paid)

long ferry
#

Please create a ticket in #auctions-support, providing your transaction reference starting with DBOTS and pinging the support team

idle vale
#

Hey, do you guys have an ideo of how to add css to a top.gg page

long ferry
#

Hey, the Top.gg description allows the use of html, thus styles aswell, you can use <style> tags to embed css onto your bot/server page

#

Getting the selectors can be done through inspect element

idle vale
#

yeah, i use the style tags, but it wont appear in the top.gg page

long ferry
#

seems like the css was taken from another bot page, perhaps thats why it does not work

idle vale
#

oh, should i name my css classes differently ?

#

because I did my own css

elfin kernel
#

?tab=updates still defaults to the overview page

green salmon
#

I can't add my server in top.gg when I'm in mobile. Tags ain't being inputted even though I typed the name of the tag. 😭

cobalt eagle
#

-ticket what?

#

Wait

#

@sturdy swan

#

My bot is good bro, there is an obvious command and it is !info

cobalt eagle
#

Ok

gloomy shell
#

Removed the review ThumbsUpSmile

supple mica
#

dang xiuh was just dealing with this in dms

feral frost
#

Is there a bug with the way invites are recorded because the number of invites that are recorded on Top.gg for my bot don't match the number of invites my bot has actually gotten

#

This is under the analytics tab btw

#

Not on the auctions page

cobalt sleet
#

Yes don't rely on the analytics tab

feral frost
#

So should the number of views also not be relied on?

#

Also, is there any ETA on when this is going to be fixed?

cobalt sleet
#

This isn't a high priority at the moment so there's no ETA unfortunately. In the meantime, the best way to track invites is using the redirect url parameter in your invite link and using that to forward your new users to a web page using Google analytics tags to track the origin of the invite.

feral frost
#

Can't I just have a listener on my bot which is triggered every time someone invites the bot though?

#

Thats how I'm currently doing it

#

Also are auctions invites and views accurate?

cobalt sleet
#

Like make a web page called mydomain.com/thanks?ref=topgg, put that in your invite link and track it using that

cobalt sleet
feral frost
#

Ok thanks

lament sun
#

ok

#

not working 🀬

real kelp
#

same lol

#

it's known

dreamy abyss
#

Known issue atm. Use a keyboard with a enter button or try on desktop 😦

#

I escalated it again to the engineering team today

lament sun
#

@dreamy abyss this is my second try on my phone first time i was on desktop but the same problem for me

#

now working

real kelp
lament sun
real kelp
#

you meant "not"

dreamy abyss
lament sun
#

i was did everything where is on computer and the same problem

dreamy abyss
#

It should then add it to the list below

dreamy abyss
#

Does it take you to the next field, tries to submit the form, etc

lament sun
#

he type required

#

when i type in computer

dreamy abyss
#

Could you try again on desktop? Never had anyone report issues on desktop after clicking the enter button after entering the tag name

#

Possible try a different browser

lament sun
dreamy abyss
lament sun
#

for me not working

#

omg

#

not working

dreamy abyss
#

You on a desktop right now?

lament sun
#

yes but i did everything in the video

#

jezz

dreamy abyss
#

Mind sharing a video or a screenshot of what happens before and after you enter the tag and click the enter key?

lament sun
dreamy abyss
# lament sun

That seems to be on a android tablet. That is broken
What about a desktop. So a laptop or a stationary computer. One that has a keyboard plugged in or physically attached

dreamy abyss
#

If you don’t have that, you would unfortunately have to wait until the issue has been fixed

lament sun
#

ohh

dreamy abyss
#

No ETA at the moment. But the engineers are aware

lament sun
#

how long

dreamy abyss
#

Hopefully not too much longer

real kelp
#

working on Firefox, linux laptop

cursive forum
#

Hi
I'm trying to resubmit my bot. Everything works fine until when i click on the submit button, it keeps taking me back to the previous step

dreamy abyss
cursive forum
gaunt nest
#

Heyo, I want to know if its possible to change the id of a bot already posted on top gg (My bot loses his certification and I need to create a new bot to certificate it. But the top gg page is linked with the first bot

long ferry
#

Not possible, you'll need to submit the entirely new bot

real kelp
#

top.gg bot doesn't have a command to show server link to be able to vote right ? I'm wondering how members are able to vote easily

supple mica
real kelp
#

how most servers proceed to give their members the link ?

#

something like disboard

obsidian vault
#

Hello,
I recently listed my discord server and several of my members have been unable to review it with the 5 star system. They are all told that reviews can only be left by registered users but they are are logged in via discord and cannot find another way to register. Help?

gloomy shell
#

Hi @obsidian vault - I've not heard of this issue before. Could you explain exactly what happens? Screenshots would be really helpful!

#

By exactly what happens, I mean the steps they take and where the error message appears, etc.

obsidian vault
#

Ok I am asking

#

I did not want to review my own server, so I have not tried myself. But the listing remains unreviewed and I've been told by several folks now that they've tried

gloomy shell
#

Any information you can get would be very helpful! This is definitely something we want to look into as it is not intended behavior at all

obsidian vault
#

They say when they hit the button it flashes pink and then does nothing

gloomy shell
#

Do they get any kind of error that says they are not verified or something similar to what you said originally?

obsidian vault
#

I think they were referring to this

gloomy shell
#

Ah I see. I will investigate this further. Thank you for reporting it!

#

Could you ask them if they are able to leave reviews on maybe another server, to test?

obsidian vault
#

Sure

#

They so far have no trouble on other servers