support

[sturdy swan]

my bot is managed by my team tho

[stoic socket]

did you submit the bot to the site?

[sturdy swan]

ye

[stoic socket]

then you get the role

[hard osprey]

Hi, I'm having trouble editing the listing of my server. The listing is up, but when I head to the profile section of my account, I'm prompted to add the server again instead of being given an option to edit the listing.

When I do try to add it again, it gets stuck on the confirmation page and doesn't actually allow me to update the listing.

[night bridge]

I want to withdraw my bid in the auction, how do I do it?

[sturdy swan]

Is there a list of all markdowns that are usable on the website

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[sturdy swan]

ty

[lean bloom]

Someone tried to DM a game dev fake URL to me earlier that was from here

Not sure if I can report it here

[shell inlet]

if the user is in this server you can

[deft python]

please do if its from this server

[alpine marsh]

I've verified 6times and yet it shows this to me

[dreamy abyss]

Heyo, Could you reach out to the support team in #auctions-support ?
They should be able to assist better regarding auctions issues

[alpine marsh]

Ok thanks

[sturdy swan]

hey my bots not template of deejay streo. i make it from brokendisc and modified that, pls accept my bot on top.gg

[long ferry]

Contact the reviewer

As well as possibly not having made enough modifications, though contact the reviewer

[upbeat merlin]

Bot gets declined because of maintenance? Meh...

[long ferry]

if you did not mention on your bot page that it was, then welp

resubmit and wait again

[glass yew]

@long ferry Can u help me?

[long ferry]

not right now

[glass yew]

Ok 👍

[old wyvern]

Any gud bot for uploading stickers to server?

Like nqn helps to add emotes?

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[stoic tangle]

Hi, can anyone please tell me how to claim that credit after obtaining 101 votes?

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[ebon kite]

How can i change this ?

[long ferry]

Change what? The name?

[ebon kite]

Name and avatar

[mossy tartan]

Not sure if anyone has reported this but when selecting a bot inside the "Other bots like this" the review do not update to the newly selected bot. The reviews remain to whatever bot was first selected.

https://chicksgold.gyazo.com/c3bce9bbdec5ffe766c6fa9c87798647

[long ferry]

-refreshdata

[wild stone]

@ebon kite

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[long ferry]

Yup is known

[zinc sonnet]

will the website ever support bots with hourly changing pfps? because currently this breaks widgets completely, and it also works poorly on the website itself (refresh data button doesn't even fetch the current one ok it does but it doesnt show everywhere)

[lone anvil]

I suspect that might not be possible due to Discord API ratelimits (Top.gg would have to fetch the avatar of every single bot listed on the site very frequently)

[zinc sonnet]

would an option for a separate bot avatar upload ever be considered?

i realize there are very few bots that have this so I'm guessing probably not

[lone anvil]

I doubt it's currently planned for now, but maybe in the future as other entity types get added that e.g. dont have pfps that can just be pulled from somewhere

Make sure to bring it up onhttps://feedback.top.gg/

[azure dagger]

Hello Guys

Hope you are doing well all

I have a question

is there a bot which counts the messages sent by each member?

[lean bloom]

Yeah their ID is 597129343587581952

[stoic socket]

@fluid birch ^

[cobalt sleet]

-b 597129343587581952 dm game scam

[wild stone]

Joseph M#5770 was successfully banned.

[dreamy abyss]

-wrongserver

[wild stone]

@rotund carbon

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rotund carbon]

thanks

[shadow sluice]

Is it possible to remove the server count from the bot page on Top.gg?

[sturdy pawn]

you can probably hide it with very specific css

not sure if it's allowed or not though

and it'd still show on the search pages

[shadow sluice]

Yea I would like it to completely be removed, because I moved away from hosting a client that has access to the guild count, so I can't update it easily anymore

[long ferry]

It's not possible to entirely remove it, you can set it to 1 and not update it anymore

[shadow sluice]

Okay, thanks! 👍🏻

[long ferry]

If you do wish to have such a feature (like allowing to post 0 and removing the server count), feel free to suggest it on https://feedback.top.gg

[shadow sluice]

Will do! It would be a nice feature

[wide bear]

hey i tried voting for a bot to get rewards but haven’t gotten my rewards on the bot

note: voting for discordbotlist had the same issue

[misty sparrow]

It's not topgg related

[wide bear]

i see, thank you!

[safe imp]

zamn

[long ferry]

If it is something happening to discordbotlist too, then its neither of top.gg or them, its the bot itself

[misty sparrow]

Yeah, ask on the bot support

[wide bear]

yeah i’m trying to narrow down the isssue here but they’re just as confused as i am

alr thanks you guys, i’ll just wait til next vote to see if it’s fixed

[long ferry]

We've had users reach out to us quite often about that particular bot and not receiving rewards

[wide bear]

have a good day everyone

[long ferry]

seeing how they're using vote tracker too, unsure about how they're handling rewards so

[wide bear]

yeah, i believe me activating 2 factor had something to do about it

[zealous anchor]

I mention Unbelievaboat support in my bot description but when I search "unbelievaboat" in top.gg, my bot doesn't show up. Is this a bug?

[long ferry]

Eh don't think that would make a difference, as neither Top.gg or the bot itself can even see you having enabled 2fa

[long ferry]

only the short description is used within search, though note that adding unnecessary text to show up on other search queries unrelated to your bot is frowned upon

[zealous anchor]

It's not unnecessary, my bot actually does support UNB.

But noted.

[daring hearth]

Hiya

Why is my server not appearing anywhere on top.gg?

My server has some votes and it is not appearing anywhere with the other servers that have a similar amount of votes to mine

[long ferry]

Whats the ID?

[daring hearth]

It has been like this for almost three months now. I don't know why I should keep hosting these giveaways in my server to incentivize people to vote for my server if its not going to appear on the site

My servers ID?

[long ferry]

yes

[daring hearth]

914308609087795220

[long ferry]

try making an edit on it, we experienced search issues

Possibly your guild is just not indexed by search due to that

[daring hearth]

Okay

I changed some stuff in our description. Would that suffice?

[long ferry]

no need to actually change anything, just going to edit and pressing save should do the trick

Yeah seems like theres some sort of issue on your server, cant give any eta

[hard osprey]

I'm unable to edit my server listing on the server's page on top.gg - and when I head to my profile to try to do so, I'm presented with the option to add the server again even though it's already on the site.

[long ferry]

Server ID?

[hard osprey]

920433108036255746

[long ferry]

Also, are you an admin or the owner of that server?

[hard osprey]

Admin

[long ferry]

Could you ask the owner to try to make changes? Am getting an error on my end

[hard osprey]

The setup behind the server is a complex one where I may not be able to ask the owner for a few days to try it

I'll ask, but unfortunately won't get a quick response.

If there is anything else I should try, I'm open to anything.

[sleek siren]

@supple mica ahem I need support

[supple mica]

What's up

[hard osprey]

Since I was able to list the server myself as an admin, I'm assuming me being unable to edit the listing is a site issue. Is that something I should submit a ticket for through the site?

[sturdy swan]

I'm trying to add a server to the site but my server list is outdated by a year or something and refreshing is doing nothing

[candid mica]

are you the owner of that server?

[sturdy swan]

Yes

[candid mica]

try adding top.gg bot to your server manually

look at your right sidebar and click top.gg bot pfp and click add to server

[sturdy swan]

The right sidebar on which page?

[candid mica]

in this server

[sturdy swan]

Oh lol

Thought you meant the site

[candid mica]

if you are done, try enter this url https://top.gg/servers/add/YOUR_SERVER_ID

[sturdy swan]

All good now

Thank you

[hard osprey]

The support tickets page (https://support.top.gg/support/tickets/new) doesn't recognize when the captcha is successfully completed, instead displaying the error 'Failed Captcha' without sending the support ticket

[stoic socket]

Do you have an ad blocker?

Or anti tracking extension etc?

[hard osprey]

AdBlock, yes. Though it's disabled on the support page.

[sturdy swan]

@deft python sus

oh he spammed it in all channels nice

[deft python]

lovely

ty

[sturdy swan]

np np

Is there a bump/vote reminder bot for listing sites?

Bump remind only work with disboard

[gritty tangle]

for top.gg, click this button

others, i dont know

[sturdy swan]

I mean for other members like to remind them

There no way to post reminder in server?

[daring hearth]

Yeah I still cannot see my server on the website

@real laurel

[sturdy swan]

idk

[merry lantern]

bots are first reviewed and tested by top gg bot reviewers. They test the bot. If the bot is on the site, it means the bot is usually safe, follows tos, and is not a nuke or raid bot of any sort. But usually what i do, is if i see an unverified bot with no reviews and stuff and want to try it, i would not give it admin or a lot of perms, just perms it needs. Incase the bot nukes/raids your server, report it to discord and top gg, so they can take action

[candid mica]

no bots can grab your ip address

unless you click on sussy links

[long ferry]

Read my message I said below @daring hearth

[radiant knot]

Hey i need some help i didn't get the balance for April
I have no credit to work with 😞

[shell inlet]

you get $15 every month if your bot reaches 100 votes

[quiet verge]

I accidently put my bot in for review but I want it taken off

@sturdy swan

Id is

936438932864921661

@young tusk

Can you please remove it

[sturdy swan]

Done

[quiet verge]

Thanks!

[steel bobcat]

if this isn't a known issue, apparently clicking a bot in "More Like This" leads you to their bot page but the reviews are of the original bot you started clicking off of

[shell inlet]

let me take a look

thanks for reporting

will flag it

[dull sable]

Hi everyone. I have recently banned a user from my server for noncompliance with rules. This server contains my own bot (Mipper6, ID: 929992928615608412) and after this incident the user (his nickname is ProgVir_) started to raid my bot's rating by providing fake reports about NSFW. He also said his friends to do this. What should I do?
https://top.gg/bot/929992928615608412
<@&817055174613794826>

[old wyvern]

Sorry if this is the wrong place to ask this..but
Is it possible for me to post an embed?
I mean like the message i post should be seen as an embed..
It must be posted by me and it must be an embed
Anything like that?

[shell inlet]

since you have pinged the support team, wait for them to see. they'll handle it

the comments against our guidelines will be removed

that question goes in #topgg-api

[nocturne robin]

sorry 😅

[leaden knot]

hi, why does it say that the application is private?

[long ferry]

Perhaps the application is private

is it a http-based application?

[long ferry]

Removed reviews that were violating our review guidelines

[leaden knot]

on the dev page on discord site it says its public tho

[long ferry]

Again, is it a http-based application? Aka an application without a bot

[leaden knot]

nope

[long ferry]

bot id?

[dull sable]

Thx

[leaden knot]

968084434316300298

[long ferry]

Try again later

[leaden knot]

oki

[shy hound]

Hey I can't add a webhook https://top.gg/bot/:your-bot-id/webhooks ?

[hard osprey]

I was able to ask, and the owner can make changes. I as an admin however cannot... Though surely this is an error as I was the one to put the server on top.gg in the first place.

Tagging <@&817055174613794826> just in case - I'm fairly sure the above is a site bug ^^

[ember raft]

the bot pff is not visible

it was visible first

[rigid valley]

-refreshdata

[wild stone]

@ember raft

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[ember raft]

thanks it works

the server count is 0 and

its 15 day still its here

[shy hound]

Hey I can't add a webhook https://top.gg/bot/:your-bot-id/webhooks ?

https://prnt.sc/oqI6y3VGWypL pls help

[candid mica]

iirc you can only add webhooks if your bot is approved on top.gg

[shy hound]

thx

then I have to wait until it was accepted

[shell inlet]

you can ignore it

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[shy hound]

-verification

-botverification

[sturdy swan]

How to place bids ? I want to make bid for my bot but don't know about that

[last steeple]

Are there issues with the preview for the topgg page?
I'm trying to redesign the page of my bot but the preview doesn't seem to change anything, I got to save in order to see the changes.

[shell inlet]

https://support.top.gg/support/solutions/folders/73000308552

[shell inlet]

yes it's a known issue right now, no ETA

[last steeple]

All right, thanks for the reply

[shell inlet]

np

[plain osprey]

is there a list of things i should take note of before submitting a new bot
just to not waste anyone time

[long ferry]

#rules-and-info

[sturdy swan]

How to remove bot from top.gg?

[dreamy abyss]

On the right side on your bot page, you got a delete button

On mobile, click the edit section tab on the top

[sturdy swan]

Thanks

[sour flicker]

What is Top.gg command

Please

[simple dirge]

too lazy to look, how long does it take for a bot to be reviewed? I'm tired soo

[stoic socket]

1 week or more

[long ferry]

Doesn't have any commands

[hollow trellis]

Preview Button doesn't actually work

Because it literally does nothing

Besides view what I currently have and not my upcoming changes

[stoic socket]

known issue

[hollow trellis]

ofc

[sturdy swan]

Does **the_example** no longer get bolded in top.gg?

[long ferry]

It should

And still does on my end

[candid mica]

it gets bolded but the difference is not very visible

[sturdy swan]

AS OF 5/9/22 PROFANITY BLOCKER WILL NO LONGER BE UPDATED. is in bold and Profanity Blocker is a powerful but very simple Discord bad-word-blocking bot. isn't and they look like the same

[sturdy swan]

Oh

[candid mica]

people usually use header markdown instead of bold

[sturdy swan]

Oh

[sour flicker]

So how to visit top.gg site and add my server

[empty urchin]

Um so top.gg isnt allowing me to continue voting, has been stuck at "you may vote after this ad". I have tried for a few days right now.

[rigid valley]

Have you tried clearing your cache?

[empty urchin]

Of the browser you mean?

[rigid valley]

Correct

[empty urchin]

Will do, thanks

[dire pike]

Why does the bot's image disappear?

[ember raft]

@dire pikecheck this

[dire pike]

ok

[kind gulch]

Hi I'm voting for kariya and not getting tickets any help ?

[cerulean ember]

Make sure you are logged into right account, voting is working fine.

Or try using different browser

[stoic jacinth]

my bot name in top.gg is game hub but it is gamehub in discord how can i fik the name in the top.gg

[dreamy abyss]

-refreshdata

[wild stone]

@stoic jacinth

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[stoic jacinth]

ty

[halcyon niche]

How can I add my bot Picture here ?

It's not showing

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[sturdy swan]

have a bot get approved on top.gg

[long ferry]

You have not submitted any bots to our site as far as I'm seeing

Team members do not get the bot developer role, only the user who submitted it

Still applies, only the submitter and thus the owner gets it

[north parrot]

how i can take my dbl token

[long ferry]

check pins in #topgg-api

[polar rose]

What should i put here when i don't have one?

[candid mica]

you can leave it blank

[polar rose]

Uhm but i cant move on the another step

[candid mica]

any errors?

[polar rose]

It's now submitted, maybe i'm experiencing bugs earlier

[lean lark]

What extensions do you have? I'm not sure, but probably the top gg conflicts with the ad blocker (but everything is fine with Ublock Origin)

Why i cant edit my comment? (Bot deleted /screenshot command and i want delete it from review but only thing i can, is write new comment

[long ferry]

We're currently aware of that issue, no eta though

[shut grotto]

How can you delete a bot from top.gg?

[long ferry]

Using the delete button on your bot page

[shut grotto]

I can't find it lol

nvm I found it

[short spoke]

Hi, i want to report two comments on my bot by WLM1074 and FARONER https://top.gg/bot/731110809970671696

[long ferry]

Removed for violating our review guidelines

[sturdy swan]

how can i obtain my first 101 vote credit

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

top gg down ?

[long ferry]

Yup already notified

[sturdy swan]

@long ferryu mean that,s already down ?

[long ferry]

I have already notified the developers to look into it

cannot give you any eta

[sturdy swan]

okey np i was think that proplem from my computer

[gilded copper]

yes

[soft tinsel]

Is there a known issue with the website atm? I keep getting a 503 service unavailable - no server found to handle the request

[long ferry]

We're aware right now, devs already notified

[gilded copper]

you have an awesome Website 😂

[long ferry]

Should slowly recover now

[weak elbow]

I recently saw that my support server from my bot have "top bots in this server" and it appear my bot but in my bot page it isnt showing anything

[north forum]

hey how do i update my profile

like not the bot profile but the user profile

[long ferry]

by going to your profile, then using the edit button

though the profile doesn't have extensive editing as of now

[north forum]

aint there

i can only edit my bot

[long ferry]

on your own profile, not you bot page

[north forum]

thats settings

not an edit button

i cant change my name anyway

[long ferry]

Yup thats fetched by discord as of now

[north forum]

can i update it perhaps

[long ferry]

You can only change it on discords end, editing your own profile info separately from discord is already suggested under https://feedback.top.gg

[north forum]

thats not my point

like

can i reload my info there

because i still have my old username

on the website

and no profile picture too

[long ferry]

logout and back in, then clear cache

[north forum]

aight

thanks man

ya dat worked

thanks a mil youre a lifesaver

[full wraith]

hi, i have a question, my friend voted my server ds on your site but he want to remove his feedback, how he can? thx for all ❤️

[long ferry]

Referring to feedback as the reviews on the bottom of your bot page?

server page*

[full wraith]

yeah

[long ferry]

Currently facing issues with that being disabled, there's no eta

[full wraith]

mh, so if i want to remove this review from my server on the site i can't?

[long ferry]

as of now, no

it will get fixed at some point

[pearl swan]

How do I take my server off if Top,gg

[long ferry]

you can use the delete button to permanently remove it from Top.gg

[pearl swan]

Whee is it

Oh

Thx bro

@long ferry can I change my server name on the webiste

[long ferry]

You can only change it on discords end. The bot automatically fetches it upon making an edit on your server page

[pearl swan]

Alr

[past flame]

Hey, is there a required amount of commands a bot needs to have to get accepted on top.gg?

[long ferry]

There's not, no. It should have an actual feature though, not something like !ping as the only command

[hazy vine]

the site won't send an email to my email to verify

tried couple times already

[past flame]

Gotcha! Thanks.

[long ferry]

to what exactly are you referring to?

[long ferry]

after pressing send email, it sends a verification email to your email associated with the discord account you logged into

check that email

[hazy vine]

yes

i know

but it doesn't

[long ferry]

also check your spam folder

seems to have landed there for me

[hazy vine]

i did

[long ferry]

what does it say after pressing send email?

[hazy vine]

An email has been sent to the email associated with your Discord account. Please check your inbox.

[long ferry]

and there's nothing from auctions like this?

to the email address on your discord account, ensuring you're checking that one

I have received the email right away, is the email valid?

[hazy vine]

yes it is valid

i have mails from discord

that i bought nitro

so it is valid

[long ferry]

Received it on my end through microsoft, just tried on an alternative account

does your email perhaps contain special characters such as + or so? Some users tend to use myemail+thisservice on google mail in order to refer back from where that email came from

[hazy vine]

nowp

[long ferry]

I've seen services that caused sending to fail due to fail

otherwise cant help, can't reproduce it on my end

[hazy vine]

so

i can't get verified?

[long ferry]

best is to refer to [e-mail] if you're certain it did not arrive on your inbox

[hazy vine]

i mean like, do i have to go through all this trouble, waiting weeks for mails to get it fixed just to verify my email?

[long ferry]

I am unfortunately unable to reproduce what you're experiencing, the only thing that happened on my end is the mail landing in my spam folder

otherwise cannot help you

[hazy vine]

what i'm experiencing is that i don't get the email

that's it

i can even show u my email

so u can see

i don't got any

[long ferry]

which is what I cannot reproduce in this case, this is why its likely best to reach out to [e-mail] for technical support

[hazy vine]

is it cuz i use outlook?

[long ferry]

I use outlook too, it landed in my spam folder

[hazy vine]

ok

i may have

been looking in the wrong folder

[digital acorn]

hi

[stoic socket]

Need any help?

[dull sable]

Hi everyone. Ok, so they started again. The message translates as "the bot doesn't work" but... It didn't go down! So that's a fake comment. Can anyone pls help me with it? <@&817055174613794826>

[supple mica]

Contact a moderator directly if you believe it breaks the guidelines, otherwise you will need to wait until we fix our report reviews

[dull sable]

Ok

But I don't think I'll get an answer

[long ferry]

Seeing your other negative reviews, these ones are also referring to that.

The review will likely not get removed, they experienced their bot not working seems like

You can try to improve from that by for example providing a troubleshooting section for common bot issues, perhaps they have not properly invited the bot?

[toxic estuary]

why arent the servers comin?

[toxic estuary]

yea so i did a test, i added top.gg bot to a test server which is created by me, and i refreshed server and it appeared, but the servers where i am admin it aint appearing

is this a bug or what?

[dull sable]

One user just called his friends to write bad reviews, it's not related to how the bot works

My bot is hosted through replit
This review was sent while I was sleeping
And when I woke up, I saw that my bot didn't go down

So these reviews are fake

[candid mica]

replit is not a reliable dsc bot hosting service

because they refresh their container every x hours, during that refreshing time your bot will not be functional and maybe the user exactly used the bot at that given time causing it to not working.

[long ferry]

If you're able to provide proof of that user encouraging others to write bad reviews, I'll gladly take it down

Though refer to what daff said

[dull sable]

Well I can't
Because the raid was secret at first
I can't read other's DMs
But I was talking to this ProgVir's (the manager of review raid) friend (his name is Foragemon) and he told that he don't know these people.
So ProgVir just called his friends

So here's the DM with ProgVir where he harassed me and said "also check bot's rating on top.gg"

And i don't think he has that much accounts

[brittle steppe]

How do I add images in description

[shell inlet]

using html

description supports html

[craggy marsh]

what’s the point of the ‘more like this section’ on my bot page when:

• if it’s working correctly, it’s full of bots i should be theoretically competing against, and
• it’s not working correctly, it’s full of bots that have absolutely no resemblance to mine?
  i thought my bot page was meant to be a selling point for what i made, not to promote anyone else’s

[storm basalt]

I will add a vote requirement to my bot's command, but I can't enter the site required to get dbl token, can you help?

[long ferry]

It should be under the webhook section

What are you referring to with not being able to access it

[storm basalt]

So the site is giving an error I'll post a screenshot soon

it waits like this, then gives a timeout error

[toxic estuary]

??

[long ferry]

What error exactly

[toxic estuary]

so admins cant add servers to top.gg?

[storm basalt]

It stays like this after waiting

[long ferry]

It's docs.top.gg

Not top.gg/api/docs

[supple mica]

All seems to be loading fine for me, you're using operagx which is known to have some issues with topgg. Maybe try another browser?

[toxic estuary]

??

[long ferry]

Have the owner add it instead, there's issues with it

[spark warren]

I just realised - is a help command required for submitting a bot? Mine really doesn't need one because it has the main command in the bot activity and it's a game that's self explanatory

[candid mica]

it doesnt have to be a help command you can just mention how to use your bot in your bot page, the users must know how to use the bot but it doesnt always have to come from a help command

[spark warren]

I haven't explicitly said, but once you use the main command which is on there, you get arrow buttons to move and a backpack emoji button so hopefully it's self explanatory

[long ferry]

Don't consider it self explanatory, I've seen several bots that make their bots name seem self explanatory, but it's really pain with having slash commands but nothing that explains what they do

Doesn't have to be a help command, can be a proper documentation on a website or your bot page

[toxic estuary]

i cant edit also?

[long ferry]

Edit should work

[toxic estuary]

ah okay tysm

[sturdy swan]

@cyan palm 000

[cyan palm]

Hi

[floral pagoda]

Hey, we have someone who wants to test the ban hammer: 922872994068594688

[cyan palm]

Thank you

[midnight wigeon]

Ur bot logs me out sometimes when i use it for poketwo and its really annoying. It also failed to remind me before too

[long ferry]

bot logs out? Are you referring to the site itself logging you out?

Are you perhaps clearing your cookies/Using incognito/Something that clears your cookies?

If you clear a sites data, that would both remove cookies, aswell as permissions allowed (including notifications)

[midnight wigeon]

Yeah the topgg site logs me out sometimes. Im using the default discord browser when i tap it on phone

Iv never cleared any data thou

[long ferry]

Yeah that's likely due to that, open up a browser separately to ensure that it doesnt get cleared again

some browsers may do that automatically, nothing for top.gg to do there

[midnight wigeon]

Ah ok, that makes sense. Ty

[sturdy swan]

hello

I cant post my advert

infinite loading

[long ferry]

are you an admin of the server you're trying to add?

[sturdy swan]

yes I own it

[long ferry]

and you are trying to add it on an account that is the user with the actual ownership status, not administrator?

[sturdy swan]

yes

[long ferry]

cant help then

[radiant falcon]

i cant acess my servers page

its say page not found even though i clicked the link the bot gave me in the server. I cant add information

[sturdy swan]

@long ferry how do u get members with top gg

[long ferry]

what bot gave you the server url?

[radiant falcon]

top.gg bot

[long ferry]

go to https://top.gg/servers/add

nevermind one sec

https://top.gg/servers/new

[radiant falcon]

still doesnt work

[undone bough]

No ad

[radiant falcon]

im good

i dont need to us eit

[supple mica]

-b

[wild stone]

You need to provide a member to ban

[supple mica]

bruh

[misty sparrow]

Dylan failed

[terse knot]

Hello, do we get some kind of notification when our bots get accepted or rejected?

[stoic socket]

Yes, @wild stone will DM you

(make sure your DMs are open)

[terse knot]

Thank you!

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[somber marsh]

Hello

I changed the bot avatar and the bot avatar became on site.

why?

[waxen gale]

#support message

[coarse bone]

top.gg sending 8 notifications in a row to vote for the same bot

and I only logged into 1 account on the site

[low sun]

What things that decline a bot

[opaque wing]

How do I unlink a team as a creator of my bot? I want to set it back to where I was the owner.

[last steeple]

I changed the profile picture of my bot 4 hours ago but it still didn't got updated on topgg.
Do I need to manually update it or just be patient?

[rigid valley]

-updateinfo

[rigid valley]

-refreshdata

[wild stone]

@last steeple

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[rigid valley]

-guidelines

[wild stone]

@low sun

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

nothing here

[wheat belfry]

I cant find to see my server

when I search it

How to tell if a server is banned from top.gg?

[hollow folio]

its a known issue for like 2 months now

no matter if you have safety mode on or off its the same who knows when they will decide to fix it

[sturdy swan]

whats going on here?

[candid mica]

you want to add a server?

[sturdy swan]

yes

[candid mica]

are you the owner of that server?

[delicate hill]

I am trying to login but all I get is

[sturdy swan]

update your browser or use an another browser
alao this is top.gg support

[delicate hill]

I know. When I try to login to top gg it takes me to this screen

[sturdy swan]

Hey So i had enrolled my server in the top.gg server for like 4 months
and after a lock which was unlocked after necessary changes we havent been gaining a single member

The server wont even pop up on the search list even though it has more upvotes then the servers listed

[sturdy swan]

admin perms, yes

[candid mica]

ah, adding server by admin has an issue rn, try asking the owner to add it

[sturdy swan]

ok

thanks

[undone skiff]

My bot is in over 300+ servers but on top.gg it only shows it's in 2

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[undone skiff]

nvm it for some reason works now. I guess it was an issue with the site

[sturdy swan]

How To Delete Bot In Top.gg

[long ferry]

Using the delete button on your bot page

[royal coral]

e

[stoic socket]

Known issue

[peak cedar]

Idk if it's just me but when I click vote it just keeps loading and I don't get a response from my api, so I know it isn't registering

[sturdy swan]

ooo

[sturdy swan]

Hello….I cant see my server in this https://top.gg/servers/new. How do i add my server?

Hello?

[peak cedar]

?

It has intructions

Also you can search online lol

Invite the bot to you server

[stoic socket]

https://top.gg/servers/invite

[peak cedar]

Also I restarted my phone and it fixed somehow

[little leaf]

I needed help regarding my bot

it has been accepted in top.gg but its pfp is not showing since yesterday

I resaved it etc but still no changes

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[little leaf]

ah thx

[inner shore]

Hello, it's been 1-2 weeks and it's still like this

[noble talon]

why i cant reply this review?

[noble talon]

that just shows always you can always test it out with searching it

[inner shore]

I get it,thank you.

[long ferry]

Site issues

[noble talon]

ah ok any idea when will it be solved?

[long ferry]

No eta

[noble talon]

ah ok

[sturdy swan]

I am new at this bot how do I get started with putting it in my discord?

[long ferry]

-credits

[wild stone]

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[sturdy swan]

Hey So i had enrolled my server in the top.gg server for like 4 months
and after a lock which was unlocked after necessary changes we havent been gaining a single member

The server wont even pop up on the search list even though it has more upvotes then the servers listed

[long ferry]

You received an answer already

Scroll up

[terse fulcrum]

How can I set "Top discord servers using this bot"? My server has 115k members and is verified yet it doesn't appear in the list 🤔

[long ferry]

It likely goes by amount of votes

Nothing you can change there right now

[terse fulcrum]

Votes?

[cobalt sleet]

It filters by member count. Is your server on top.gg and is the top.gg bot in your server?

[terse fulcrum]

Nope

[cobalt sleet]

That's why then

[terse fulcrum]

Makes sense

[cobalt sleet]

-addserver

[wild stone]

Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[terse fulcrum]

I'll pass it for now, not really a fan of adding listing bots or generally listing the server on websites with servers 😄 Thanks though

[cobalt sleet]

No problem!

[sturdy swan]

Is it possible to exclude certain tags from search?

[long ferry]

Don't think so, feel free to suggest it on https://feedback.top.gg

[sturdy swan]

Done, thanks

[sturdy swan]

Hey bud I see it is a knwn issue so is there any fix to it or do we wait it out somthing?

[stoic socket]

yes

just wait for it to be fixed

[sturdy swan]

Oh alright

thx m8

[little leaf]

I will get 15$ credits only once for 100 votes right?

[cobalt sleet]

-credits @little leaf

[wild stone]

@little leaf

Auction Credits

What are credits?

• If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make.
• You CANNOT “withdraw” them for real money.

How does the system work?

• Each month, bot monthly votes reset (midnight UTC).
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

[cobalt sleet]

Once per month yes

[valid pumice]

hi, I'd like to know why my bot was removed after being on pending ?

[little leaf]

Wait damn that's cool

So I can bid with that money 0-0?

[cobalt sleet]

Yep

[little leaf]

Ayooo

[cobalt sleet]

Please contact @zinc oracle

[valid pumice]

ok

not in dm right?

[cobalt sleet]

Yes in DMs

[valid pumice]

oh ok thanks

[cobalt sleet]

His DMs are open

[valid pumice]

don't want to bother that's why 🙂

[cobalt sleet]

It's fine to DM any staff member!

[sturdy swan]

um i applyd my bot 2 times and after a few days it stops existing why?

[cobalt sleet]

#mod-logs message

[valid pumice]

how you get data from users that quick lmao

[sturdy swan]

uf it was offline for like 1 minute

[cobalt sleet]

Just search ID in #mod-logs

[cobalt sleet]

If it was offline at the time of review it wasn't able to get reviewed and got declined

When you submit your bot you check the box that agrees your bot must be online at the time of review

[sturdy swan]

yea

[cobalt sleet]

Yours wasn't so we couldn't test it

[sturdy swan]

i try it now a 3 time

[cobalt sleet]

Therefore you must fix the issue and re-apply

[sturdy swan]

i already have fixed it

can the bot after it got accepted go back offline ? or has the bot to stay online all the time?

[cobalt sleet]

It must be online at the time of review

After that, if it gets approved I don't know why you'd want to leave a dead bot on the site. I'd probably recommend against doing that.

[sturdy swan]

no no i only make them offline for updates i mean haha i would never take him offline

[cobalt sleet]

It's fine to do that yeah

[sturdy swan]

a ok applyd

now

😄

[sturdy swan]

how long thoes my verifycation do?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[summer star]

Hey! Is there a way to check who voted the most for the discord server?

[long ferry]

No that is not possible

You could probably do that with a bot that tracks your votes, but not with Top.gg alone

[summer star]

Which bots would do that?

[icy terrace]

i cant at my discord to the website, when i click " add it " i get kicked to the past site, or it doesnt work like see it on the picture.

i tried very different way like change browser or change the text or invite link.

[shell inlet]

did you cler your site cache and try?

#development

[icy terrace]

yep

and it doesnt work again 😦

[spare owl]

oop sorry

[sudden mulch]

Hello, everyone.
How long after an "ad" on Tatsu bot
can I vote?
After a minute?
After 10 hours?
Your help is appreciated

[sturdy swan]

hi i accidently reported the wrong bot what do i do?

[shell inlet]

provide it's id and report the right bot

@deft python ^

[shell inlet]

not only for tatsu bot but you can vote for any bot after the ad itself ends

the id of the wrong bot you reported

[sturdy swan]

875526899386953779

[shell inlet]

mods will handle it

[sturdy swan]

ok ty my phone froze but then i realized it was the wrong bot and the phone went crazy

[hollow folio]

My server is still locked

Do I need to delete my server off the site then readd it?

[shell inlet]

what do you exactly mean by "locked"?

[hollow folio]

When i search for my server it’s (1) and that’s on safety mode on and off and it’s been like this for months I need it fixed ty

[sudden mulch]

Problem is,
it, the red vote button, doesn't come back at all

after the ad...

Red vote button doesn't come back for me to vote,
after the "ad" - it remains black,
after a minute..
Have been trying to upvote Tatsu
since Thursday.
To absolutely no avail.

[dim hinge]

I remember someone made something that can proxy the top.gg webhook and send it to discord. Does anyone know what im talking about and have a link?

[shell inlet]

it's a known issue rn, though I'm sure you can vote after few seconds

[sudden mulch]

No, it doesn't let me at all

After 1 minute, even 5 mins.

[sudden mulch]

Sorry!

So Tatsu no get my vote?

[shell inlet]

can you give me your server id

[sudden mulch]

Brb

[shell inlet]

I'm sure it lets you vote after every 12 hours.

you just can't see the ads sometimes which is known issue right now, if you wait in that page for few seconds the vote button appears and you can vote

[sudden mulch]

No am not talking about the 12 hrs voting time
This is after 12 hrs vote

[shell inlet]

^

[sudden mulch]

Look, after 12 hrs, I want to vote..
I tap on red vote button,
the button blacks out
"vote after ad"
It doesn't come back,
after 1 min, 5 mins

I have tried many times..
to upvote...
same thing every time!
No comeback after "ad"
remains black

after 1 min, even after 5 or more mins.

Sorry, I really don't want to cause drama, whatever.

bye

Thought I would let y'all know,
is all

[hollow folio]

543268307692814337

[shell inlet]

when you tap and it blacks out that means you have voted for the bot already

[sudden mulch]

All right, here is screenshot -
I tap on link to upvote -
then this -

It doesn't come back at all

• so it is waiting for ad to finish
  before I can vote..

It remains black
it doesn't come back at all
to let me vote,

Doesn't come back after 1 min, after 5 mins even

[wary warren]

i need help

@cobalt sleet

[sudden mulch]

still doesn't come back at all

[wary warren]

how i add this to my server

this is unprofessional

[candid mica]

have you tried clearing your browser cache?

[wary warren]

i need help also

[sudden mulch]

I have cleared browser cache..
same thing as before!
no vote..

[shell inlet]

i don't have any issue on my end

i just tried

[wary warren]

i want help 2

@sudden mulch r u seeing my messages?

[sudden mulch]

yes Asia

[wary warren]

ik y’all see my messages

[shell inlet]

wym "this"?

[candid mica]

do you have any adblock enabled?

[sudden mulch]

Yes, I was advised by Tatsu to use it

[wary warren]

this

[shell inlet]

what's "this" again

[wary warren]

can you see the ss?

[candid mica]

use what?

[sudden mulch]

adblock

[candid mica]

try disabling adblock

[wary warren]

like do the bot add it or me?

[sudden mulch]

So I disable adblock every time?
Cos it was working with adblock for over 2 years
until Thursday

[candid mica]

adblocks can cause issue with voting etc it might not always happen but sometimes it does

[wary warren]

sir pls hurry n type

[shell inlet]

it's a manual thing done by server owner and as for user count there are many bots which you can use

[wary warren]

ok thanks

[sudden mulch]

All right, many thanks

[wary warren]

also how do i lock vc?

[sudden mulch]

just don't like seeing ads over 5 secs though

[shell inlet]

you should set channel permissions

[wary warren]

ok thanks

[shell inlet]

as I've already told, ads not appearing for few seconds is an issue currently

[sudden mulch]

Okay, adblocker disabled -
still the same -

[wary warren]

😂

[shell inlet]

try using a different browser or read what daff has told above

[sudden mulch]

Thank you, Tatsu does have channel perms
Cos I can upvote on

https://discordbotlist.com/bots/tatsu/upvote
and not on Tatsu.
You tried, I tried.
So....

Many thanks

So no more upvotes for Tatsu then

[long ferry]

Just to note, that's not our site so we cannot provide support on that

[calm solar]

Hi, just noticed that I can't reply to a comment on my bot's page on top.gg
The bot is under a team where I'm the only member and owner

iirc there was a "Reply" button next to the like button

Not there anymore

[candid mica]

it is a known issue rn

[sudden mulch]

Aurel,
am saying,
I can upvote on Discord list
and no more on Tatsu.
This is the problem since Thursday
with Tatsu upvote on top.gg.
If you would be so kind
as to scroll up and see the problem
of not being able to upvote.

[sudden mulch]

Up to here and up a bit

[long ferry]

Use a different browser

[haughty oak]

#NeedToKnowSomething

Once one of my discord account I had a both discord and top.gg verified bot name Opera Music but for some personal issues I had to delete my that account and now I want to delete that bot. So the uestion is now is it possible to delete it?

bot link: https://top.gg/bot/840282303145050152

<@&817055174613794826>

[long ferry]

Report the bot if the application is deleted aswell

If it is not deleted, nothing we can do until it is

[haughty oak]

is it possible to report the bot from top.gg website?

[long ferry]

Yes, using the report button. But again if the bot is not deleted, nothing to do there

[lime loom]

I added my server but it says 404 error everytime i try to visit it what do i do pls help

[wraith vale]

YO

[sturdy swan]

i want to know if my report has be deleted?

[sturdy swan]

this one

[sturdy swan]

<@&817055174613794826> i want to know if my report has be deleted? I accidently report it as my phone froze the id is 875526899386953779

[candid mica]

dont worry too much about it, if it doesnt violate the tos then it will get deleted

[sturdy swan]

well now the bot dev has black listed me so i cant use the bot now :/

cause of false reporting

where it was a mistake

[candid mica]

go talk to them about it, if they doesnt violate the tos they dont need to worry about it

[sturdy swan]

but he hasnt responded for 3 days now

[stoic socket]

@sturdy swan Ultimately it is up to the bot dev to blacklist you from using the bot or not

All removing the review will do is stop others from seeing what experience you had

[sturdy swan]

ok

ty

[long ferry]

Yup nothing for us to do there, it's the bots Dev decision to ban you, deny service, give you disadvantages etc

It's up to you if you want to continue using that bot or not

[mellow tulip]

why i get banned from top.gg page?

[long ferry]

?

Do you get a error message on top.gg?

Which account are you trying to log into

[mellow tulip]

oh what

now is fixed

sorry

[sturdy swan]

Can I Keep Gif COmmands In Bt

@long ferry

[stoic socket]

Yes

[lime loom]

Help?

[stoic socket]

What is your server ID?

[frozen canopy]

How much time does it take to verify my bot on top.gg?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

Also please change your avatar, thanks!

@frozen canopy

[frozen canopy]

Ok

[thin bolt]

<@&817055174613794826> Hello, I have a slightly bigger problem. We have a bot on the site with a friend who no longer has an account, so we can't edit the bot's page. Is there any possibility to move this bot to another account and possibly delete it so I can apply again?

[sturdy swan]

how to add friend as developer in bot's page of top.gg

[hollow folio]

any eta on the locked server fix its been two months and i need to vote for my server ty

[zinc oracle]

sorry, what problem?

hmm, I dont see any servers added by you.
try https://top.gg/servers/add/YourServersIDHere
Replace YourServersIDHere with your servers ID.

[sturdy swan]

how to add friend as developer in bot's page of top.gg

[zinc oracle]

only the owner or team can be shown

👀 wheres your ownership crown?

for example, server owners have an icon next to their name in servers they own.
https://i.imgur.com/abwdKix.png

Oh I see, you are only admin. I'm not sure if the administrator permission always works(I know we had issues in the past), kicking and readding the topgg bot may fix it, or just having the actual owner do it should be fine.

[lime loom]

hello? what do i do?

[rigid valley]

What’s the server ID?

[lime loom]

829219859183173683

[rigid valley]

It works for me. Try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[lime loom]

ok

[hushed wyvern]

@sturdy swan sends DM Advertisment for their game, their game is a virus, watch out :/

[stoic socket]

Send proof, the mods can ban

[long ferry]

Remove the bots manage roles perms

[jolly jolt]

how to disable top.gg from giving voting role

o

is there no way to do it from the site

as it just gives me a list of roles, which is completely bugged too

but no option to actually disable it

[shut grotto]

why can't I edit my ratings on a bot?

there is no edit button or anything

and im logged into the right account

[calm solar]

iirc there's a problem with the comment section

as an owner, I still can't reply to a comment

I think it's the same with the reply button as it is with the edit button

[shell inlet]

you cannot edit ratings on your bot because it's purely based on every user's rating

[long ferry]

Likely was referring to a review made by them

though yeah thats a known issue right now

[shut grotto]

Its not my bot

[long ferry]

no eta

[spice widget]

Get when user votes

[stoic socket]

https://docs.top.gg/resources/webhooks/

[sturdy swan]

Where is the authorization channel?

[stoic socket]

What do you mean?

[pearl swan]

If I chang emy server name on Discord does it change on Top.gg wrbsite?

[long ferry]

Yup, it should

Try making an edit on your server page after doing so

[hollow folio]

any news when this will be fixed its been a month

[long ferry]

Still no ETA, you're not the only one to experience that anymore though

[brittle orbit]

Yes, it will

[cunning orchid]

How to put emoji in the selection menu?? please someone help me 😭

[long ferry]

#development

[cunning orchid]

Do you have to use programming to do this?

[long ferry]

You have to interact with discords API so yes

Again nothing for this channel, use #development

[cunning orchid]

ok

[tulip solar]

how do I get the promoted tag?

[stoic socket]

Promote your bot through auctions https://auctions.top.gg

[sturdy swan]

Can I dm somone pls

Cause somehow my account is going to get terminated. As my phone froze on me and now I won't have an account cause of my phone <@&817055174613794826>

😫

Anyone

Cause the dev is not letting me explain my story

<@&817055174613794826>

[candid mica]

as we said before, there is nothing that we can do, it is out of our support, you gotta have to explain it yourself

[proud charm]

Whenever I try to vote for a bot it shows you have to wait til after an advertisement, yet it doesn’t show an advertisement and left me hanging for an hour.

[candid mica]

are you using an adblock?

[proud charm]

no

[proud charm]

@candid mica help?/

[rigid valley]

Try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[proud charm]

wdym-

i don’t get the instructions

[rigid valley]

Try clearing your cache

By following the corresponding guide

[proud charm]

i don’t get the guide

[candid mica]

what device are you on

[proud charm]

mobile

[candid mica]

what browser?

[proud charm]

safari

[candid mica]

https://support.apple.com/en-us/HT201265

[proud charm]

done

[candid mica]

try again

if the issue still persist, try using a different browser

[proud charm]

still doesn’t work

[candid mica]

mind trying with a different browser? preferably chrome

[proud charm]

ok

@candid mica still doesn’t work with chrome

[candid mica]

hmm, can you give me the voting page links

[cosmic dagger]

I've been waiting for more than 1 week, do you know if they no longer receive more bots in top.gg?

[shell inlet]

-verification

[wild stone]

The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:

• 333949691962195969 - Top.gg Verification Center
• 264445053596991498 - Top.gg
• any guild owned by a user with the role <@&767389896133443625> in this server.

Any other guild claiming to be affiliated with Top.gg's verification is very likely false.

@cosmic dagger

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[shell inlet]

-verifybot

oh my bad i read that wrong

ignore the embed

[cosmic dagger]

-verifybot

[shell inlet]

current ETA is 1-2 weeks. it might change during the wrekends, can't be precise.

[cosmic dagger]

ok

[rigid valley]

@shell inlet the snippet you are looking for is -upto

[wide jay]

I applied for Contributors role but haven’t heard from yet. How do I know if it is accepted or denied?

[slate coral]

how do i find my top.gg user id?

[wild stone]

@slate coral

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

[slate coral]

thats the discord user ID i need the top.gg user id

[rigid valley]

The IDs should be the same? What do you need the TopGG ID for exactly?

[slate coral]

to submit a ticket

[rigid valley]

Give me 1 sec

-ticket

[wild stone]

Need more advanced support?
Open a support ticket

[slate coral]

if the user ids are the same how come it asks for topgg user id and discord id?

[rigid valley]

Okay, if I am not mistaken, go to your topgg profile and it's the numbers there. So my TopGG UserID would be 219070966015918080, whereas my Discord ID is 223593851577696256

Yeah, I am correct @slate coral

[candid mica]

if you are accepted you'll get contacted by a community manager, if you havent heard any news until the next application refreshes then you are probably declined.

[wide jay]

Ok. When should I re-apply?

[modern shuttle]

how do I edit a server that I added to top.gg?

the description and stuff

[modern shuttle]

@winter walrus

[winter walrus]

Click on the edit button on your server's page. Make sure you are logged in to top.gg with the same discord account

[modern shuttle]

edit?

@winter walrus

[winter walrus]

Click on the three dots

[toxic estuary]

hey guys, recently i lost access to topgg server pages where I am admin, i cant edit also

[valid root]

github links should be linking to the projects github right? and not to a persons github?

[sturdy swan]

hi if i had my bot declined where can i reapply for the review again?

[cobalt sleet]

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[rancid grotto]

Guys I changed my bot PFP and the page now seems like this instead of having the new pfp, what can I do?

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[coarse kindle]

When I got to top.gg and look at my server it says it was locked and I was wondering how I can get it unlocked?

[toxic estuary]

how to add my server to my team?

[cobalt sleet]

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[toxic estuary]

alright

[swift idol]

How i can edit my server

I am Mobile user and i cant see edit button

[swift idol]

Same i am same

@cobalt sleet

-admin

-edit

Ahhh

Hello me

Help me

@wild stone

-help

[fluid birch]

Hey there! No need to ping random members of staff, just wait until you get a response ^^

[swift idol]

Help me

[fluid birch]

What browser are you using?

[swift idol]

Chrome

And there is no longer edit button

Help me

@fluid birch

Pls reply help me

[fluid birch]

Do you see this button?

[swift idol]

Yes but after clicking on it i just see report and actions

[fluid birch]

Are you logged in?

[swift idol]

Yes

https://top.gg/servers/910807354201767956

This is my server

[fluid birch]

If you click your profile picture in the top right then click on the “Profile” button in the context menu you will see your profile overview. From there you should see all your projects including a big edit button for each

[swift idol]

Wait lemme see

@fluid birch

What is this

[fluid birch]

Huh, that is really strange. Same thing happens for me if I check your topgg profile

[swift idol]

So what i do now

@fluid birch

[fluid birch]

Im uncertain at the moment, I’ll check with the other in the team. What do you want to edit on the page? I could edit something for you if the change is minimal enough ^^

[swift idol]

I have to add webhook url and password of vote tracker bot for i can see in my server who voted

[fluid birch]

Yeah I’d be unable to help with that, sorry. Could you try editing the server from a pc? It appears you were able to edit the server earlier today

[swift idol]

I am Mobile user

[swift idol]

So when i can edit it after 12 hours?

[fluid birch]

There’s no timeout on editing, you should be able to do that whenever you want. What part of your server did you edit earlier today?

[swift idol]

U are to slow in typing

[fluid birch]

I’m on mobile and my spelling is horrible

[hollow trellis]

Better than mine still

[swift idol]

Yes when i added it then the button is here but after 1 hour i go then i see button is gone

[swift idol]

[fluid birch]

I have no clue why that is, sorry. I’ll check with the team and let you know when I get an answer ^^

[swift idol]

Ok i am waiting for that don't forget to do that

@fluid birch in creator section is showing but in my profile nothing

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[jolly rampart]

hi

[wide jay]

how do i make my bot come online in my server?

[winter walrus]

#development

[wide jay]

thx

[desert eagle]

how do i know if my bot is accepted

[stoic socket]

You'll get a DM from @wild stone

[stoic socket]

@winter walrus

in all channels

[sturdy swan]

How to check our bot review queue

[cobalt sleet]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[oak sage]

Hello I have a bug on your site, because my bot has been adding for more than a week, but the logo on the site does not have the bot's logo
could you tell me what to do

Thank

[long ferry]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[oak sage]

where is

[eternal jewel]

Can anyone say in top.gg verification with perms will u invite or without perms will u invite the bot for testing??

[long ferry]

With basic perms, refer to support article linked below

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[eternal jewel]

@long ferry my bot need embed link perms to use any cmd?

[long ferry]

Read above, click the second link

[eternal jewel]

Where

[oak sage]

I don't see the refresh button on the site

[long ferry]

Read above

[oak sage]

Résultats de traduction
I don't see it on my bot

[cobalt sleet]

It's on your bot page. Not the settings page.

[oak sage]

so where is it?

[eternal jewel]

@long ferry hmm readed all can u say one thing will u invite the bot with perms or without perms?

[cobalt sleet]

https://top.gg/bot/BOT_ID

[oak sage]

it's ok

but i pressed refresh nothing happened

[cobalt sleet]

-refreshdata

[wild stone]

Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon / name.

[cobalt sleet]

Follow the guide

[oak sage]

okkkk thank you

❤️

💃

[eternal jewel]

Thanks sorry I didn't read last lines

[shut brook]

Is there a different application process for slash command bots? My bot was just declined for being offline

@lone ether was there a problem I'm not seeing? The bot works for me. - sorry just saw your about me

[lone ether]

?

If your bot works while being offline you should've stated that in the bot description or the note for us.

[shut brook]

???

It's a slash command bot

It's online, just not gateway connected

Sorry if I'm being naive, but I saw nothing about this

[lone ether]

Which bot are you talking about btw

[shut brook]

972730353267671070

[lone ether]

Is that the right ID, I don't see it in mod logs

[lone ether]

[shut brook]

972637072991068220 my b

[lone ether]

DM me please your DMs are closed @shut brook

[upbeat oyster]

How can I setup vote roles, so that when someone votes they get like a voters role.

[coarse hull]

Someone to tell me how I answer a review on my bot page? I forgot how

[shell inlet]

if server, you'll get an option here https://imgur.com/dwKb2Xi and if its for your bot you need to refer to https://docs.top.gg

[shell inlet]

currently there is an issue with bot owners not being able to reply to reviews with their accounts, no ETA.

[hollow oak]

why can't i upload an imgur link to the website when it says thats the only supported thing?

[long ferry]

You're not using the correct URL, copy the actual image url

[ivory kindle]

hello 🙂 how to get the developer role in here ?

[long ferry]

by having an approved bot on the site

[ivory kindle]

Ok even on the team thing ?

im not the owner of the bot but the second owner and admin our bot is pending

[long ferry]

Team members do not get the developer role

[ivory kindle]

oh

i see

thx for the info @long ferry

[unkempt prairie]

Hello, I would like to report false reviews on my bot:

BennoC
Brawll
sonone6995
MWW

They all added a 1 star review on my bot on the same day:
https://top.gg/fr/bot/717761456787030047

[long ferry]

Not an indication of being false reviews or in violation of our review guidelines

[sturdy swan]

Why can't I add my server

I added the bot

I click on here