#support

1 messages · Page 664 of 1

wintry mica
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how do I give someone perms to edit a server?

toxic estuary
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my bot reached 68 guilds but why is that thing 0?

long ferry
#

-servercount

wild stoneBOT
dreamy abyss
wild stoneBOT
#

@wintry mica

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

upbeat flare
#

I tried to search for it but I did not find anything how can I see the documentation about how I style the description of a bot on top.gg?

lyric basin
#

Are proofreader applications open ?

stoic socket
lyric basin
sturdy swan
#

how can i fix it ?

lyric basin
sturdy swan
lyric basin
#

The reason is clearly saying this

#

adding emojis and gifs in commands is a bad practice

sturdy swan
daring relic
#

but it will make the bot look bad

stoic socket
#

Just flashy ones

stoic socket
daring relic
#

oh

#

@stoic socket see dm

stoic socket
#

I'd prefer for the conversation to be kept here as I'm going offline soon

buoyant trellis
#

Hey, my bot has a feature to leave small servers so it might leave the testing server

#

so can i know how many humans does the server have?

dreamy abyss
buoyant trellis
dreamy abyss
buoyant trellis
#

Alright, thanks

gentle flame
#

can you still reply to comments?

quaint escarp
#

Hey. Is there a way like if someone votes my bot on top.gg I will be notified or something like that?

#

Or maybe send message in my server. In short I should come to know that someone votes without visiting the site

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Is there any way?

#

And ping me when you reply

dreamy abyss
dreamy abyss
# quaint escarp Hey. Is there a way like if someone votes my bot on top.gg I will be notified or...

You could setup vote rewards with the bot https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting

You can configure your own handeling and posting of messages of incoming votes using Webhooks and your own service/code

Or https://webhook-topgg.com/ if you want a simple to setup solution. (This is not officially from Top.gg, but a Top.gg moderator is maintaining it)

quaint escarp
#

And I filled a bot reviewer form. What about that?

quaint escarp
#

I applied 2 times but not selected once also

#

Last time also I applied and then again I applied to this

upbeat flare
#

I tried to search for it but I did not find anything where can I see the documentation about how I style the description of a bot on top.gg?

lyric shoal
#

I cannot add a server to top.gg because it doesn't even appear on the list.. I've gone over the list several times and it isn't there.. Never previously added it so not sure what the issue would be.

candid mica
lyric shoal
long ferry
#

Refresh servers, clear cache, logout and back in

lyric shoal
#

did that and it still hasn't updated, I deleted a testing server and that still appears, so I guess the refresh doesn't work?

long ferry
#

It should, have you tried clearing cache and logging out, then back in aswell?

lyric shoal
#

Yes, I cleared cache, logged out, logged in, logged out, cleared cache, logged in

long ferry
#

Check back later then

lyric shoal
#

I tried yesterday as well but figured I'd try again later, so this is now two days with it not updating

candid mica
#

have you added top.gg bot to your server?

lyric shoal
#

No not this one, usually it prompts you to add it after you add a server

candid mica
#

try adding it manually by clicking the pfp of the top.gg bot and invite it to your server

sturdy swan
#

yo i need to create another bot in discord cuz i lost my email acess of this account so theres no reason to trying verify my bot or keep it, i can delete the bot in top.gg and add the ''same'' bot (same things, commands etc just another application)?

lyric shoal
#

Okay I invited it - refresh doesn't do anything should I try the cache again?

gray kernel
#

to make it easier, you could perhaps try in an incognito window?

candid mica
#

or do https://top.gg/servers/add/YOUR_SERVER_ID

long ferry
#

What's the id

lyric shoal
#

okay that worked

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Thank you!

gray kernel
#

out of curiousity, which solution worked for you?

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since there's like at least 3 🤣

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so i can note it down for future reports of this issue

lyric shoal
#

the url

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brought it right up

gray kernel
#

i see! thanks for sharing avoLove

lyric shoal
#

But the refresh def doesn't work, I deleted 5 servers from testing and they all appear in the list still

gray kernel
#

will note that down as well - thanks!

gentle flame
#

not commands

dreamy abyss
#

Apologies, autocorrect. I’m still not sure what comments you are talking about

gray kernel
#

it has however been flagged internally, so it will be looked at

gentle flame
dreamy abyss
#

Aha. I see. Seems like Elle has answered you there now 😊

sturdy swan
#

how can i add website to overview

inner bramble
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yo my votes haven't been registering recently

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it gives me the thank you message

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but when i refresh the page it says i can vote again

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just now it took me around 10 refreshes for the vote to go through

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is there a fix to this

gray kernel
#

what message do you receive after pressing vote initially?

inner bramble
#

the thank you for voting one

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it kinda sucks because i have a very slow internet

gray kernel
#

gonna try and see if i can replicate

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i'm not able to replicate this 😦

#

my vote goes through perfectly fine

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however, after a short while, the button lights up again as if i can vote. then when i press it, it says "something went wrong, you have already voted"

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but it doesn't sound like that's what's happening for you, right?

inner bramble
#

yeah

long ferry
#

Are you perhaps using a VPN or any extensions that might interfere with it?

inner bramble
#

nah i don't use a VPN

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don't really have a reason to use it

glossy lagoon
#

Tbh I'm having the same issue as Asura.

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I also don't use a vpn

inner bramble
#

extensions, i don't think i have any

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idk how to add extensions in mobile lol

long ferry
#

And what browser

sturdy swan
#

pls help
how can i add website to overview

long ferry
#

Please elaborate, what do you mean

sturdy swan
#

i want to make it like this

long ferry
#

That's an iframe, you can use html on the bot page

sturdy swan
long ferry
#

Yup, That's an iframe, you can use html on the bot page

sturdy swan
#

do u have any fourm help me to make it

long ferry
#

There's a bunch of resources on the internet that tells you on how to use iframes

sturdy swan
#

ok

#

thx

fallen vortex
#

Hi, my bot has been on top.gg for a few months but when I search for it nothing comes up under the name. Any jdea why?

dawn rain
#

-upto @dawn rain

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Why we users can't run this command

long ferry
#

Because it's an informational command only usable by staff

long ferry
fallen vortex
long ferry
#

Could probably be found, but seeing the amount of results, likely won't be discovered by users

fallen vortex
#

Ok

long ferry
#

Unless there's someone dedicated on going through 2k bots for your bot

fallen vortex
#

Ok

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Thanks

high cloud
#

Heya, is it currently normal that I can't reply as the BOT on users reviews? (on the top.gg website)

long ferry
#

Known issue right now, no eta

sturdy swan
#

hello

#

i have changed my music bot to my owns code so can i reapply?

long ferry
#

yup feel free to reapply once you have fixed what your bot was previously declined for

balmy herald
#

Can I know if my bot is registered for review

long ferry
#

Your bot is currently in queue

jaunty kiln
long ferry
#

also in queue

sturdy swan
#

ow okay

stoic socket
#

Would a server for underage kids (against tos so i reported the server) be a reason to report it on Top.gg?

long ferry
#

Dont think if the server states that underage people (under 18, ofc above 13) are welcome, is a problem

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unless its underage dating, then thats a nope

stoic socket
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"a server for underage kids" - the description

long ferry
#

whats the id

stoic socket
#

730604313184960523

long ferry
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eh would consider it fine, seems like a server that just represents for a below 18 audience

stoic socket
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Also found one when looking on the social tag that is dedicated to getting vapes to underage kids OMG

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thats kinda illegal

soft copper
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I dont vote bots

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and I cant login

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<@&817055174613794826>

gloomy shell
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You're being ratelimited, as it says.

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Wait an hour and try again

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What probably happened is you tried too many times b_nod you'll need to be patient and then try again. I recommend going to the home page, logging in successfully there, and then navigating to the voting page!

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If that doesn't work after an hour has passed, please let me know and I can help you further.

soft copper
#

okey thanks!

weak willow
#

does deleting an approved bot on topgg also takes away the bot developer role?

balmy herald
shut relic
#

how to buy promo ?

#

for my bot

#

ok

tulip gulch
#

How to withdraw money from top.gg?

gloomy shell
#

You do not withdraw money or credits. They are used in Auctions.

#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

gloomy shell
#

Feel free to read through this for a deeper explanation mimu_love_heart

gloomy shell
#

Please read through the information I sent above, it explains it.

prime ether
#

Hey, Normaly I could answer a review but idk why I can't reply to a user review do you have a Idea why?

gloomy shell
#

Hi! This is a current bug we are aware of. There isn't an ETA on a fix but we are aware of the issue b_nod

prime ether
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Okay that could be a bigger problem for me since the user comment something that isnt true a little bit like shit talking the bot

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Is there a way to disable the comment until we can reply?

gloomy shell
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Answered in auctions-support ^ please try to only ask in one channel b_nod

agile estuary
#

Anyone know why I can rate my own bot and not comment on other ratings?

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Oh nvm

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Just read up higher

gleaming shore
silver yew
#

967115255371137034

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looks like it's multiple accounts

zealous nova
#

happened here as well

rain pendant
#

967115330440806501

zealous nova
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967115315249025074

quasi glen
#

967116686891294811

tacit flume
#

967115434476326962

shell inlet
#

<@&868548511279480893>

deft python
zinc oracle
#

all of those accounts seem to be banned

toxic estuary
#

why does the bot's pfp doesnt load in for my bot page in top.gg?

shell inlet
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

dusk flower
#

where they cant be edited

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wait wtf

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this isnt logger bot

drifting imp
#

The PFP of our bot disappeared this week? Nothing has been changed, I also tried the troubleshooting steps above and it hasn't worked

long ferry
#

Bot has an avatar on my end, clear your cache

#

-cacheclear

wild stoneBOT
river vault
#

im using ${vote.user} to get user name
and how i can get total votes of the user in top gg sdk

long ferry
#

Not possible, the API does not provide these stats

#

You'd need to track that yourself using webhooks

river vault
#

how i can do that

long ferry
toxic estuary
shell inlet
#

give your bot's id

toxic estuary
#

and also it shows 0 in the guild members

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it has been added 76 servers

shell inlet
long ferry
#

You forgot to use the refresh data button, worked right away on my end

toxic estuary
#

i sent that refresh data

long ferry
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Check the bot page

toxic estuary
#

ah okay

long ferry
#

I just said it worked on my end right away

toxic estuary
#

is this guild count?

long ferry
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Yes

#

-servercount

wild stoneBOT
toxic estuary
#

thanks

fierce swallow
#

why cant i report/reply to reviews any more

long ferry
#

Known issue right now, no eta

fierce swallow
#

k

eager rock
#

Hey, forth time asking this but still having issues, can’t seem to change the bot pfp, I’ve refreshed data, edited and saved (the instructions on the refresh data thing) I did change the bot pfp, I’ve tried clearing cache and nothing working

eager rock
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920207039043625030

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I tried clearing cache but probs done it wrong as on mobile rn

candid mica
#

is that the correct id?

eager rock
#

yeh

candid mica
#

it returns 404 page

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are you sure that it is the correct id?

eager rock
#

yeh I just copied it off discord itself

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wait I’m why

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I switched the bot it’s using the old bots id

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751472120071979169

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That should be correct

sturdy swan
#

how can i become a bot reviewer

candid mica
eager rock
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I’ll do that now and try it

candid mica
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since the application listed is your old bot

eager rock
#

It worked tysm

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I didn’t rlly think that part through sry

candid mica
#

yw

dreamy abyss
wild stoneBOT
#

@sturdy swan

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

lone anvil
long ferry
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If you plan on wanting to add a new bot, delete the old one and submit the new one

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cc @eager rock refer to above, just reset your invite due to this.

glad linden
#

hey y'all, i've got a small little question: a user left some feedback on a bot of mine and i'd like to reply to it, but i'm not seeing how i would go about doing that. am i missing something super obvious?

long ferry
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known issue right now, no eta

glad linden
#

ah gotcha - thank you 👏

prisma kelp
#

is there is any suggestion channel?

long ferry
#

https://feedback.top.gg is a place you can leave suggestions on

paper hazel
#

I can't respond to my comments anymore xd

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I can comment my own bot and I can't edit my old responds too

dawn rain
#

My bot still not approved. 😑

paper hazel
#

you need to wait

dawn rain
#

Are all reviewers busy ?

paper hazel
#

no

dawn rain
#

So what

paper hazel
#

they don't just have your bot to check

dawn rain
#

What

paper hazel
#

there are many bots to approve

dawn rain
#

Ok

stoic socket
paper hazel
stoic socket
#

Nothing you can do right now

paper hazel
#

xd

stoic socket
#

just wait until it gets fixed

paper hazel
#

oh ok

shadow frigate
#

How can i remove servers from the "Top Discord Servers Using This Bot" section on my bot page?

lone anvil
crisp sparrow
#

any moderator can help me ?

stoic socket
#

What do you need help with?

crisp sparrow
#

at march

stoic socket
#

What do you want to transfer

crisp sparrow
stoic socket
#

Bots?

crisp sparrow
#

yea

stoic socket
#

Please DM a mod and they’ll help you as it requires some way of proving ownership of the bot

crisp sparrow
# stoic socket Bots?

i was having a server that my old account was having the ownership i can send you the link

#

ohk

eager rock
gloomy shell
#

You'll need to submit the new bot to our site.

eager rock
#

is there 0 alternative route at all? It’s a very long process for basically the exact same thing

gloomy shell
#

No, there isn't. Our listings are by the application ID, not the content of the bot b_nod

eager rock
#

Alr Ty

whole locust
#

Is it just me or not? That when I vote on a bot, the vote counts but sometimes it will bug out and the vote button can be clicked again and will say "Something went wrong"

jaunty kiln
#

Yo, is bot still on queue?

sturdy swan
#

looks like it is

jaunty kiln
#

yeeep

shadow frigate
echo lake
shy crown
#

How do I add my server to the top.gg website?

thin urchin
#

is there a way to remove a user's comment/feedback? I was suggested something and I improved my bot on it. Now, I'm left with a bad rating making no sense.

shell inlet
wild stoneBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

shell inlet
wild stoneBOT
echo lake
#

Ok ty

shell inlet
ember plover
#

is it just me or are widgets broken

sturdy swan
#

How to reply to revies on bot page ?

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I am unable to find any reply option

primal star
#

@gloomy shell @lone anvil @somber parcel Can we buy anything from Amazon using money obtained from top.gg votes?

lone anvil
#

(and also please avoid pinging more than one person)

sturdy swan
lone anvil
plush moat
gloomy shell
plush moat
#

thanks 🙂

mortal marsh
#

I had my bot deleted on top.gg a month ago and it’s still on the website

gloomy shell
mortal marsh
#

can you fix the ownership issue on my bot?

gloomy shell
#

I can try to, it depends on what the issue is.

mortal marsh
#

I deleted the team linked to my bot

gloomy shell
#

Ah, yeah. I can remove your bot from the website and you can resubmit it, so then it'll be under your account again.

mortal marsh
#

id 948354970082742312

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can i save the info?

gloomy shell
#

Yeah, do you need me to send it to you?

mortal marsh
#

I got it

gloomy shell
#

Okay, I will remove it. You will need to wait a few hours for caching to catch up to be able to readd it b_nod

mortal marsh
#

Ok thanks

gloomy shell
#

oh good!

mortal marsh
#

i submitted it

viral galleon
#

Hi

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I have a problem

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I tried to vote for Soccer Guru bot , and when i acces the link and enter in site , this is what appears

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Any ideeas why is it like this ?

mortal marsh
#

umm

gloomy shell
#

Hi Reus! let me look into this for you.

viral galleon
#

Sure

#

Thx for help

gloomy shell
#

-cacheclear

wild stoneBOT
viral galleon
#

Ok

viral galleon
gloomy shell
#

Are you using any sort of VPN or adblocker on your device?

viral galleon
#

So i guess it doesn t influence

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I will turn it off anyway and check to be sure i have no VPN opened

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Ok , so i checked and i saw that i have a VPN opened cuz i used it a bit earlier and forgot to turn it off , now it works

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Thank u very much for assisting me

gloomy shell
#

I'm glad you were able to get it resolved! Thank you for using top.gg mimu_love_heart

viral galleon
#

Thank u for ur help too

elder turtle
#

soo my top.gg profile for my bot wont upload my bots pfp

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how do ido

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plz ping when answered

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<@&817055174613794826>

supple mica
#

Do you get an error?

hollow folio
#

Is the issue fixed ? - Hi- there is an issue currently with unlocking servers that are marked as mature. We are looking into this on our end and I can make sure to update you when it is resolved.

sturdy swan
#

How do I make an infinite invite in specific channel because top uses an invite from random channel

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It gives a invite to random channel when I press create invite on the dashboard

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Anyone?

candid mica
#

just add your own infinite invite by creating the invite from that specific channel

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instead of pressing create invite

sturdy swan
#

Oh ok

sturdy swan
#

Hello I wanted to know if Mass dm feathers, and get invite features were against terms for my bot I plan on getting it verified and wanted to know if I have to remove them, the 2 features only work for me and the dev team

sleek siren
#

yea bruh

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mass dm features arent allowed

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💀

sturdy swan
sleek siren
#

so a feature that sends makes the bot send messages to other users?

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yea bruh not allowed

storm galleon
#

I've seen bots where if for say you dm the bot it logs in to a channel. Is that against TOS?

fluid rapids
#

One message removed from a suspended account.

rigid valley
jaunty kiln
#

do i get notified when bot is Verified?

rigid valley
wild stoneBOT
#

@jaunty kiln

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

true meadow
long ferry
#

This doesn't seem to be our site, please reach out to the appropriate support

shell inlet
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

toxic estuary
#

i need to use this api for server count in the top.gg bot page right?

quaint escarp
#

Hey. I requested twice till now for bot reviewer. I mean not in 1 form only. Last time I applied in last for and this time also in this form and have experience also

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But why am I not getting accepted?

long ferry
#

If you have been not accepted before the apps were refreshed, your application was likely declined. Please be patient if you have decided to reapply again ayaka_pray

quaint escarp
long ferry
#

Then the previous application was likely declined

quaint escarp
#

I don't know the reason itself why are they declining it

#

Now in this while filling I will make the same mistake

long ferry
#

Cannot give you much of an insight on why your application has been declined.

It could possibly be that we might not see fit for you in our team. This might be due to the quality of your application, opinions from other staff members or possibly your history on Top.gg. Otherwise cannot help you much in regards to that.

long ferry
quaint escarp
#

And I do so seriously that I got promoted also

#

This role and responsibility fits me best

#

If you want I can give the server link to see I am not lying

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Now how can I prove that?

long ferry
#

I again cannot give you any insight on what caused the decision on your application, sorry

jaunty kiln
#

Still on queue huh

quaint escarp
low sparrow
#

if you submitted your form for applying for bot reviewer, you already in that queue of people who wants to apply. Its just the matter in time that they read your form and the others and to decide which individuals who will get selected.

#

the whole process takes about 3 months shrugg

quaint escarp
#

And why was last form rejected that also I don't know

gray kernel
toxic estuary
gray kernel
#

afaik, declined applicants don't get feedback on why it was declined

quaint escarp
#

No one will know their mistake in the form they made

long ferry
sturdy swan
toxic estuary
quaint escarp
long ferry
#

Yup, as mentioned refer to the docs for that

toxic estuary
quaint escarp
#

This role fits me best

sturdy swan
#

Not giving feedback on declined applicants is in my opinion a good idea as the declined applicants won't just change their application to improve on the reason they got declined for.

#

If you got declined, recruiters believe you don't really fit into the team, as simple as that 🤷

low sparrow
#

as shrimple as that AA_Bochi_Nods

long ferry
#

We understand your frustration regarding the decision made from us on your application, but we again cannot give you any feedback about it. One thing I'd generally suggest is to re-check your application and re-evaluate what you've included in your application, your history on Top.gg etc

#

We consider you not being the best fit for our team. You can of course try it again or try it with a longer delay after trying to improve your points within your application

quaint escarp
gray kernel
#

and follow hope's instructions

quaint escarp
long ferry
#

Still cannot give any feedback about it, sorry

quaint escarp
#

In that question you mentioned points

sturdy swan
#

Every point of the application

quaint escarp
#

Which points you mean?

sturdy swan
#

The questions asked, your answer

quaint escarp
long ferry
#

We still value you as a part of the community and might possibly see fit for you within the team in the future, just not at the moment. Thanks for understanding

primal star
#

@long ferry Can we purchase any items from Amazon or Flipkart from money obtained by top.gg votes?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

primal star
shell inlet
primal star
#

Ok

long ferry
#

-auctions

wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1650999600:F> (<t:1650999600:R>) to <t:1651518000:F> (<t:1651518000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1650999600:F> (<t:1650999600:R>)

Next Auctions Ending: <t:1651518000:F> (<t:1651518000:R>)
static mason
#

hello, i have a problem with our disc server's listing in top.gg and the bot

gray kernel
static mason
gray kernel
#

have you tried clearing your cache?

#

-cacheclear

wild stoneBOT
static mason
gray kernel
static mason
#

ok let me see

gray kernel
#

np, if you're still running into issues, let me know and perhaps include some screenshots

static mason
#

ok btw check this as well

#

this pops up

#

maybe the fix is different, thats why i sent it just in case

gray kernel
#

you need to press "edit" and fill in the remaining info

static mason
#

ok sec

#

done, fixed, thank you so much for your time!

gray kernel
sturdy swan
#

i think this is a bug - i am not able to edit my review on top.gg

wild stoneBOT
#

@sturdy swan

Thanks for reporting this bug!

This is a known issue that our engineering team will be looking into. Unfortunately, there's no estimated time for when this will be fixed at the moment.

topgg If needed, you can also report bugs by submitting a support ticket.

sturdy swan
turbid lake
#

Does anyone know how to add webhook to the server

lone ether
#

Dude left server

agile estuary
#

Can someone ping me when the review bug is fixed :)

sturdy swan
elder turtle
wet pivot
#

My credits do not appear on the page where I will use vote credits, how can I fix it?
@gritty sand

lost portal
#

@sturdy swan review my bot dude

long ferry
#

@lost portal please do not ask reviewers to review your bot, be patient

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

wild stoneBOT
#

@wet pivot

Auction Credits

What are credits?

  • If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make.
  • You CANNOT “withdraw” them for real money.

How does the system work?

  • Each month, bot monthly votes reset (midnight UTC).
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).

How do I redeem them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire.

How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.

You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.

lost portal
autumn agate
#

Hello there! How can I prevent my bot from being scraped off of Top.gg due to people self-botting and creating bot farms with a lot of bots?

#

quick example

long ferry
#

That's out of Top.ggs control. You can ask within #development on how to defend your bot from that

errant stag
long ferry
#

We do not take proof from deleted messages through modified clients. Can take a note of it though

#

whats the user id

toxic estuary
#

hello, i made a background banner for my bot, and it is downloaded as png, and i used imgur.com to put the image, but it is throwing an error stating only png or jpeg can be used

toxic estuary
# errant stag

she is a trial mod in the server which is well known to me, a cloud hosting service she did that to me too, and i am a moderator there

#

will take this as a half proof

errant stag
#

Very well indeed, Good Sir.

#

I am glad it was helpful to you.

candid mica
#

right click on the image from the link and click "copy image address"

errant stag
toxic estuary
#

everytime

#

hello

#

hru?

i have one reqeust

sturdy swan
#

Hello

storm galleon
#

good bye

sturdy swan
#

If my bot just bring user's Avatar will i be accepted?

storm galleon
#

honestly Im not sure, but in my opinion thats not a great bot to make public if it has one single command you know?

sturdy swan
long ferry
#

An avatar command only would be declined for not having actual features. Please consider taking more time to add more features to your bot before deciding to submit it.

#

Whats the reason for adding it to our site if its private?

storm galleon
#

^

long ferry
#

Top.gg is used to list your bot to our site, having other users discover it and publicly use it

sturdy swan
#

I want to vote it everyday

long ferry
#

Voting would not make an impact on your bot if it cannot be publicly used.

storm galleon
#

But whats the point in it?

upbeat flare
#

How can I "design" the description of my bot? I do not find any information 😦

long ferry
#

the description supports html and thus css, you can use that do design your bot page

upbeat flare
#

Oh okay that easy, thank you

scenic gorge
#

hey

#

my bot's profile pic does not display

long ferry
#

-refreshdata

wild stoneBOT
#

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

scenic gorge
#

Thanks a ton

storm galleon
#

You know bots that have a description for say Rytham

#

like so^

#

how can I do that with my bots?

sturdy swan
storm galleon
#

It was sent in the wrong discord my apologies

eager rock
#

Is there any way to buy promotions?

long ferry
#

Through auctions

#

-auctions

wild stoneBOT
#
Top.gg Auctions
Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1650999600:F> (<t:1650999600:R>) to <t:1651518000:F> (<t:1651518000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1650999600:F> (<t:1650999600:R>)

Next Auctions Ending: <t:1651518000:F> (<t:1651518000:R>)
toxic topaz
#

Where is Volt

#

🥲

#

#WeWantVolt 😂

lone anvil
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

storm galleon
marble pivot
#

I see the button and when I click the button it shows an error message

#

If already voted within 12 hours
Don't show the voting button, show that you have already voted
instead of showing an error after clicking the button

quaint escarp
marble pivot
quaint escarp
marble pivot
quaint escarp
#

Check the meaning of within on google

marble pivot
#

Do you not understand what I mean?

quaint escarp
marble pivot
#

What a waste of my time explaining this, block you

quaint escarp
stoic socket
#

...

#

Stop arguing

storm galleon
#

Who do I tell that I've changed my permissions on my bot bc idk if its being reviewed rightnow or not

#

Matter of fact do I update the invite too it also?

stoic socket
stoic socket
storm galleon
#

Ok thank you

marble pivot
#

If you want, I can record a video 🙂

marble pivot
#

How do I log in with Discord?

quaint escarp
stoic socket
void ocean
#

Okay

shut grotto
#

Where do I report a bot

chilly fjord
#

hey there, Is there a way to get an http-only app added to the botlist? (comes without a bot user)

storm galleon
frosty siren
shut grotto
#

sussy bot made an invite

frosty siren
shut grotto
#

yes I know

frosty siren
storm galleon
#

Invite to what?

fringe mantle
#

Hey

#

Im a admin in a server

#

On our server

storm galleon
#

Ok and...

fringe mantle
#

I'm using another bot named vote tracker to give my members the role they will get when they vote for our server

#

But I'm getting stuck in the wehbook url part

#

I can't see where to enter it

storm galleon
#

Is it a bot you coded?

fringe mantle
#

No

#

It's a bot that's coded by someone else.

#

I go in my server dashboard and stuff

storm galleon
#

Web hooks are discord based not top.gg

fringe mantle
#

But it doesn't show where to enter the authorization and the wehbook url

fringe mantle
storm galleon
#

Not to my knowledge, I know your able to do it but its via discord not top.gg

fringe mantle
#

See

storm galleon
#

I'll dm you give me a few and I'll explain for in depth on what I mean

fringe mantle
#

Ok

stoic pelican
#

Are top.gg discord bots allowed to create random invites to your server and then let the owner randomly join your server without ever stating that the bot would do that?

storm galleon
#

No

stoic pelican
#

Well I just found a discord bot that did that

#

Is there a way for me to report this abuse?

stoic socket
#

@fringe mantle it’s possible

#

You need to be either the register server owner or admin in the team which owns the server, then go to edit —> webhooks

storm galleon
#

yeah but webhooks are for discord right?

#

or am im just miss interping all of this

stoic socket
#

And I’d recommend reporting on the site, incase a mod misses it in this channel

stoic socket
stoic pelican
#

Yeah I don't want the owner of the bot to see it and try to cover up the other evidence

stoic socket
#

They won’t be able to,

#

Audit logs can’t be changed

stoic socket
stoic pelican
#

No they broke other rules that can be covered up

fringe mantle
stoic socket
#

@zinc oracle ^

fringe mantle
#

It says me to go to this link and enter the wehbook and authorization it gave me I went in the link but I see everything except where I can insert my wehbook and authorization

stoic socket
# fringe mantle Server

You’d need to get the owner of the server to add it to a team. See https://support.top.gg/support/solutions/articles/73000510559-teams-overview for information regarding that

fringe mantle
#

Ohh I see

#

Ok

#

I'll talk with him and get back to you

stoic socket
#

👍

nocturne sequoia
shell inlet
sturdy swan
#

My profile and servers are not being updated.

#

Very nice

sturdy swan
#

Hi

compact geyser
#

Please help

storm galleon
compact geyser
#

Bro

#

I can’t access

compact geyser
storm galleon
#

Error Code 1020 is a firewall (security) Error

#

is it only top.gg or is other ones

#

@compact geyser

compact geyser
#

Others

#

Top*

echo lava
#

I changed my bot's name to R-Bot, but it shows up as R-Bot 2.0 on top.gg I already refreshed. How do I fix this?

#

<@&817055174613794826>

storm galleon
compact geyser
#

It didn’t work

storm galleon
storm galleon
compact geyser
echo lava
storm galleon
#

hummm one sec

echo lava
storm galleon
echo lava
#

lemme try to change the name on my old acc

storm galleon
#

ok

storm galleon
echo lava
#

i changed it

storm galleon
#

ok

#

givem it a few and it should update

echo lava
#

Okay

#

Thank you

storm galleon
#

no problem

storm galleon
compact geyser
#

Saying i’m the owner of the site

storm galleon
#

its werid as it works fine for me

#

clear the cache and try again

hollow folio
#

voting still broken?

coarse bough
#

What is product hunt

frosty siren
rapid arrow
#

how to fix my bot's pfp not showing?

hybrid parcel
#

Im trying to submit a bot but it keeps looping between step 2 and 3

#

<@&817055174613794826>

frosty siren
rapid arrow
#

I'm going to purchase an ad and I am worried that it won't show a pfp and affect click

frosty siren
frosty siren
hybrid parcel
frosty siren
#

so whats the issue exactly?

hybrid parcel
#

when i click the confirm button on step 3 it goes back to step 2

frosty siren
frosty siren
hybrid parcel
#

ok

#

thanks

shell inlet
wild stoneBOT
#

@rapid arrow

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

shell inlet
#

also if you don't know the answer for user(s) queries please don't answer, we appreciate you helping but wait for a staff.

rapid arrow
hybrid parcel
rapid arrow
hybrid parcel
#

worked this time

shell inlet
#

-cacheclear

wild stoneBOT
shell inlet
rapid arrow
shell inlet
rapid arrow
#

one second

#

815564870011453480

#

thank you!

shell inlet
echo lava
#

I already changed the name of my old bot and changed the name of this bot to R-Bot and pressed refresh data. It's still R-Bot 2.0. Pls help? <@&817055174613794826>

#

I've already waited a few mins as told, still no change.

#

I also changed it in the developer portal.

wild stoneBOT
#

@echo lava

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

echo lava
#

done

#

i will check

#

still the same

#

works now ty

shell inlet
#

np

chilly fjord
long ferry
#

Should work iirc

frozen geode
#

Guys can anyone help me out pls
Whenever i try to add a server to top.gg it shows 404 error

#

<@&817055174613794826>

shell inlet
#

can you provide screenshots?

#

-addserver follow this it shouldn't error

wild stoneBOT
#

topgg Adding Your Server To Top.gg

So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

topggDotRed Click here to follow our guide!

chilly fjord
#

The check for get the pfp and username fails

worldly coral
#

May I ask how long it usually takes for the bot to be approved? Been couple days and wonder if there's someone I can reach out to to explain the bot better/expedite the process, thank you so much

shell inlet
#

current ETA is 1-2 weeks, it will change during the weekends. can't be precise

worldly coral
long ferry
#

Yes

chilly fjord
balmy herald
long ferry
#

If you've received a DM stating that it is, yes

#

Has been approved for listing

#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

balmy herald
#

And is it now live in top.gg page?

long ferry
#

Yes

balmy herald
#

Nice

light salmon
#

how to add css in top gg page?

long ferry
#

The description supports html, to then be able to add css

balmy herald
#

The bot's pfp isn't showing here

dawn rain
balmy herald
balmy herald
#

Refreshed the data but Still didn't loaded the pfp

#

Hey @winter walrus my Bot's pfp isn't loading in the page

echo lava
#

Ur just lag

#

Switch devices or exit your browser and go in again

candid mica
balmy herald
wild stoneBOT
#

@balmy herald

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

long ferry
#

Op nvm

ionic junco
#

why does it only let you link the user and not a subreddit..?

long ferry
#

Was already suggested

lone anvil
storm galleon
#

how is that support im confused :/

runic frigate
#

YOU cheeekyy mfs now ad blocks dont work with top.gg lmao

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

gloomy shell
#

Please keep this channel on topic

runic frigate
runic frigate
gloomy shell
#

If you are using adblock the voting is still delayed but you will be able to vote after a period of time.

storm galleon
gloomy shell
#

Marco was on topic, they were directing someone to a place where they can provide feedback for their issue/suggestion

storm galleon
#

Upvoting though?

gloomy shell
#

If someone has already made a suggestion we ask that you upvote it instead of making a duplicate.

runic frigate
gloomy shell
#

No

#

Its the same delay b_nod

runic frigate
gloomy shell
#

Feel free to leave suggestions or feedback on our feedback page https://feedback.top.gg :)

runic frigate
#

oh okay

dawn rain
#

@long ferry my bot is still talking time to approve why..?

zinc oracle
#

-upto @dawn rain

wild stoneBOT
#

@dawn rain

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

zinc oracle
#

I see youve asked this previously, but our wait time is 2+ weeks offically.

ionic junco
#

can you reply to reviews? im pretty sure you were able to reply to ratings/reviews before

gloomy shell
#

theres currently a bug that prevents that from happening

sturdy swan
#

How many times have I tried to log in and give this error what should I do?

gloomy shell
#

There is currently a bug that prevents people from logging in on Brave or Opera (i can't really tell what youre using right now) but is that what youre using?

#

i would recommend trying another browser such as chrome or firefox

long ferry
#

seems to be opera gx, use something else

sturdy swan
#

It logged in when I used another browser. Thank you for your help.

balmy herald
viral pawn
#

I am not able to submit a new app

drowsy pollen
#

is there a way to force light mode on my bot page on top.gg or make it the default?

storm galleon
drowsy pollen
#

i think there's a switch but the problem with dark mode is a lot of the text disappears like the reviews too

storm galleon
#

I havent had that issue and ive been on the site too many times

storm galleon
#

I was right for once OMG

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

stoic socket
#

iirc they removed it because it was not functional

#

and broke several months prior

sturdy swan
#

@gloomy shell luca has failed

gloomy shell
#

@spiral zealotdo not advertise here

hollow folio
#

any luck with this issue its been 2 months

#

and thats with safety on and off

gloomy shell
#

Youve asked every day for the past 5 days, I told you I would let you know when the issue is resolved.

#

We are aware of the issue and are looking into it.

woven sonnet
#

i replied to comment in review format but not giving any stars so it effected my bot overall rating
how can i edit my reply

long ferry
#

Known issue at the moment, you can report it using the report button so we can remove that bugged review

#

though reporting might not work right now

woven sonnet
#

then how can i able to fix it?

long ferry
#

By having the devs fix it, no eta right now

woven sonnet
#

ok i hope my issue will be resolved soon

valid stump
#

@somber parcel what doing

#

Can you help me?

shell inlet
wild stoneBOT
#

@valid stump

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

long ferry
#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

valid stump
valid stump
long ferry
#

?

valid stump
#

What you name

valid stump
long ferry
#

Not relevant to support

valid stump
ashen trout
#

can you not reply to users making comments on your bot?

gloomy shell
#

There is currently a bug that prevents users from doing that b_nod we are aware and looking into the issue

native wigeon
#

Hi, all 🙂 i can no longer reply to reviews... or does that no longer work?

long ferry
#

see above

native wigeon
#

"Known issue at the moment" ahh ok 👍

sturdy swan
#

literally random asf but i found this code (dscrd-B9At-ZGnv-6) in my dms just was wondering if it looks familar or where it can be retrieved from cuz im lost

sturdy swan
#

wait was it bout

#

does it mean

stoic socket
#

That will help us work out

sturdy swan
#

idk a friend just sent it randomly

#

i thought it might be some discord id or bot type stuff

stoic socket
#

Ah - lets to move to #general as its off topic / not related to Top.gg support

sturdy swan
#

ight

lethal cargo
#

Can I transfer my bot to another account?

ember plover
#

Are embedded widgets broken?

stoic socket
#

those are the usual common causes of it not working

ember plover
#

Ah ok. A data refresh was what it needed. Thanks

proven plover
#

im stil waitng

#

for my bot

#

:/

#

response

#

its been a week now

#

lol

storm galleon
#

Nice

stoic socket
#

@storm galleon Try keep convos on topic here before a mod or cm steps in pls

storm galleon
#

Sorry

lofty grail
#

#announcements can you stop pinging everyone, it's getting really annoying?

lofty grail
#

there

#

it didn't let me select that option though

trail marten
#

Hey, probably gonna sound like a stupid question but how do i apply to become a discord bot tester?

sturdy swan
#

My server is not appearing. What am I doing wrong

pastel arrow
#

then go to top.gg and login again

sturdy swan
#

Thanks M8

wild stoneBOT
#

@trail marten

topgg Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

topggContributor Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

topggBotReviewer Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

topggModerator Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

topggDotRed Please read [this post](#announcements message) for more information and to apply!

frank pivot
#

This is what happens when I select the total invites from the filters

#

resetting the filters solves the problem but I want to use the filter

#

It's not just the leveling page, it's the same on other pages as well.

#

<@&817055174613794826>

shell inlet
#

clear your site cache or re-login

#

-cacheclear

wild stoneBOT
long portal
#

Hello, is it okay to have a bot mass dm an announcement to a specified role when an admin used a command?

#

Or is that feature on a bot fit to be on top.gg?

winter walrus
long portal
#

If we encounter such bots where do we report them

winter walrus
#

15 members is enough to get the bot flagged for spam DMs, although not sure. Also no, your bot needs to have a feature for users to opt out from getting dmed.

long portal
#

Oh okay sounds good then

winter walrus
long portal
#

Thanks 👍

winter walrus
# long portal Oh okay sounds good then

that rule only applies for DM command, dont get it wrong. Mass DMs are still not allowed, and goes against Discord ToS. Just clarifying in case my message was not clear 😅

long portal
#

Oh alright

#

I still have a question in mind

#

So like if I have a daily newspaper system in my bot, users are able to opt in the system to get a dm containing a pdf file, and at 12 am utc everyday the bot dms them sending them this with like a five second cool down between each dm to ensure not to get ratelimited... is this kind of mass dm okay

#

And users would have an opt out button in each dmed message

sturdy swan
#

what is this

winter walrus
sturdy swan
long portal
#

Hey thanks for the clarification poggythumbsup

winter walrus
sturdy swan
#

rn

vague mango
#

hey thats my fault, updating something right this second

sturdy swan
#

for me i get it when trying to sign in (whether it be the You need to log in to vote or the home screen)

vague mango
#

should be back to normal in a few!

#

sorry about that

sturdy swan
#

oh ok ty

vague mango
sturdy swan
sturdy swan
#

ty!

vague mango
#

yay!

frank pivot
#

-help

dusk iron
#

missing icon

shell inlet
wild stoneBOT
#

@dusk iron

topgg Fetching Your New Bot Data

To fetch your bot's new name or avatar, please follow these steps:
topggDotRed Click the Refresh Data button in the sidebar on the right.
topggDotRed Click Edit on your bot page and then Save.

💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.

sturdy swan
#

site still down

#

o-O

vague mango
sturdy swan
vague mango
sturdy swan
vague mango
#

well, site is definitely not down at the moment! D:

wheat fable
#

how can i fix this maseege 500

An unknown error occurred while attempting to authorizing your account

vague mango
vague mango
#

can you try refreshing / opening a new tab and logging in?

wheat fable
#

i try in a defernt browser but it all the sam

waxen lantern
#

Hello we shouldnt use Nekos.life?

vague mango
wheat fable
waxen lantern
vague mango
vague mango
wheat fable
vague mango
waxen lantern
vague mango
waxen lantern
#

no I mean SFW commands

#

like slap etc.

vague mango
#

oh

#

right yea, it's only the nsfw that aren't allowed

#

^^

waxen lantern
#

for example I use Nekos.life for few of these commands and my friend told me this:

#

So I dont know what should I do its fine to use SFW end points or change the whole commands?

waxen lantern
vague mango
#

i'm just going off of this recent decline reason

hasty zenith
#

ah

#

ok

vague mango
#

(i actually also thought it was entirely banned until i reread that)

hasty zenith
#

nekos.best still best tho

winter walrus
#

Yes, cassie is right. It is fine as long as the endpoint is SFW only

toxic estuary
#

i am having difficulty in displaying the server count

#

probably i need some help

cerulean ember
dawn rain
#

Why it's taking so much time to approve my previous w bots were approved within one day or less 🤓 🤓

cerulean ember
#

-upto @dawn rain

wild stoneBOT
#

@dawn rain

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

lethal cargo
#

Can I transfer my bot to another account?

long ferry
#

We do not have a transfer feature itself, though you can transfer the ownership by deleting the bot and having your new account resubmit it

lethal cargo
#

Oh :|

opal sundial
#

Is Server Webhook editing no longer available when editing a server? Can't seem to find it under /edit.

long ferry
#

if you're not the owner of the server, navigate directly to /webhooks

dusk iron
opal sundial
long ferry
#

have your owner edit it for now then

opal sundial
#

Aight, cheers.

viral pawn
long ferry
#

perhaps also clearing cache

#

-upto

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

misty wedge
#

How do I get premium? I keep entering my paypal etc but it never gives me a button to click to subscribe 😭

undone quest
#

How can i show the other servers that using my bot????

icy hedge
#

I already put the title, the description, the prefix, categories, the link to add and the id of the servers that are asking and it won't..

shell inlet
wild stoneBOT
shell inlet
shell inlet
jaunty kiln
#

what happens if my bot is off?

#

and gets reviewed

shell inlet
#

it gets declined

undone quest
shell inlet
#

on your bot's page on the right side it appears.