#support
1 messages · Page 664 of 1
my bot reached 68 guilds but why is that thing 0?
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
-team
@wintry mica
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview
I tried to search for it but I did not find anything how can I see the documentation about how I style the description of a bot on top.gg?
Are proofreader applications open ?
Read the pins in #site-translators, its all listed there
I read already, proofreader application is there I also submitted my application but no response so I thought to ask here.
how can i fix it ?
remove emojis and gifs from your bot commands
from all commands?
yes
The reason is clearly saying this
adding emojis and gifs in commands is a bad practice
ok thanks
bruh
but it will make the bot look bad
You can keep emojis in commands, just as long as they don't flash (try to stick to non animated ones to be on the safe side)
I'd prefer for the conversation to be kept here as I'm going offline soon
Hey, my bot has a feature to leave small servers so it might leave the testing server
so can i know how many humans does the server have?
You would need to whitelist our testing server for us to be able to test it
Could i possibly dm you for some details?
Sure.
Here is the server ID 333949691962195969 we use for testing if you need
Alright, thanks
can you still reply to comments?
Hey. Is there a way like if someone votes my bot on top.gg I will be notified or something like that?
Or maybe send message in my server. In short I should come to know that someone votes without visiting the site
Is there any way?
And ping me when you reply
Heyo. What commands are you referring to?
You could setup vote rewards with the bot https://support.top.gg/support/solutions/articles/73000502499-setting-up-server-role-rewards-for-voting
You can configure your own handeling and posting of messages of incoming votes using Webhooks and your own service/code
Or https://webhook-topgg.com/ if you want a simple to setup solution. (This is not officially from Top.gg, but a Top.gg moderator is maintaining it)
Ok thank you
And I filled a bot reviewer form. What about that?
Ok
I applied 2 times but not selected once also
Last time also I applied and then again I applied to this
I tried to search for it but I did not find anything where can I see the documentation about how I style the description of a bot on top.gg?
I cannot add a server to top.gg because it doesn't even appear on the list.. I've gone over the list several times and it isn't there.. Never previously added it so not sure what the issue would be.
are you the owner of that server?
Yes
Refresh servers, clear cache, logout and back in
did that and it still hasn't updated, I deleted a testing server and that still appears, so I guess the refresh doesn't work?
It should, have you tried clearing cache and logging out, then back in aswell?
Yes, I cleared cache, logged out, logged in, logged out, cleared cache, logged in
Check back later then
I tried yesterday as well but figured I'd try again later, so this is now two days with it not updating
No not this one, usually it prompts you to add it after you add a server
try adding it manually by clicking the pfp of the top.gg bot and invite it to your server
yo i need to create another bot in discord cuz i lost my email acess of this account so theres no reason to trying verify my bot or keep it, i can delete the bot in top.gg and add the ''same'' bot (same things, commands etc just another application)?
Okay I invited it - refresh doesn't do anything should I try the cache again?
to make it easier, you could perhaps try in an incognito window?
or do https://top.gg/servers/add/YOUR_SERVER_ID
What's the id
out of curiousity, which solution worked for you?
since there's like at least 3 🤣
so i can note it down for future reports of this issue
i see! thanks for sharing 
But the refresh def doesn't work, I deleted 5 servers from testing and they all appear in the list still
will note that down as well - thanks!
i said comments
not commands
Apologies, autocorrect. I’m still not sure what comments you are talking about
i don't believe a fix has been issued for the ability to respond to and report reviews
it has however been flagged internally, so it will be looked at
the reviews on the main page
Aha. I see. Seems like Elle has answered you there now 😊
how can i add website to overview
yo my votes haven't been registering recently
it gives me the thank you message
but when i refresh the page it says i can vote again
just now it took me around 10 refreshes for the vote to go through
is there a fix to this
what message do you receive after pressing vote initially?
gonna try and see if i can replicate
i'm not able to replicate this 😦
my vote goes through perfectly fine
however, after a short while, the button lights up again as if i can vote. then when i press it, it says "something went wrong, you have already voted"
but it doesn't sound like that's what's happening for you, right?
yeah
Are you perhaps using a VPN or any extensions that might interfere with it?
And what browser
pls help
how can i add website to overview
Please elaborate, what do you mean
i want to make it like this
That's an iframe, you can use html on the bot page
i have a website for my bot i want to add it to Overview in Top.gg
Yup, That's an iframe, you can use html on the bot page
do u have any fourm help me to make it
There's a bunch of resources on the internet that tells you on how to use iframes
Hi, my bot has been on top.gg for a few months but when I search for it nothing comes up under the name. Any jdea why?
Because it's an informational command only usable by staff
The term used by your bot is too common to find within other bots, getting 2k results
Oh. So its impossible for my bot to be found by searching
Could probably be found, but seeing the amount of results, likely won't be discovered by users
Ok
Unless there's someone dedicated on going through 2k bots for your bot
Heya, is it currently normal that I can't reply as the BOT on users reviews? (on the top.gg website)
Known issue right now, no eta
yup feel free to reapply once you have fixed what your bot was previously declined for
Can I know if my bot is registered for review
Your bot is currently in queue
how bout for mine
also in queue
ow okay
Would a server for underage kids (against tos so i reported the server) be a reason to report it on Top.gg?
Dont think if the server states that underage people (under 18, ofc above 13) are welcome, is a problem
unless its underage dating, then thats a nope
"a server for underage kids" - the description
whats the id
730604313184960523
eh would consider it fine, seems like a server that just represents for a below 18 audience
Also found one when looking on the social tag that is dedicated to getting vapes to underage kids 
thats kinda illegal
You're being ratelimited, as it says.
Wait an hour and try again
What probably happened is you tried too many times
you'll need to be patient and then try again. I recommend going to the home page, logging in successfully there, and then navigating to the voting page!
If that doesn't work after an hour has passed, please let me know and I can help you further.
okey thanks!
does deleting an approved bot on topgg also takes away the bot developer role?

Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Feel free to read through this for a deeper explanation 
How do I use it
Please read through the information I sent above, it explains it.
Hey, Normaly I could answer a review but idk why I can't reply to a user review do you have a Idea why?
Hi! This is a current bug we are aware of. There isn't an ETA on a fix but we are aware of the issue 
Okay that could be a bigger problem for me since the user comment something that isnt true a little bit like shit talking the bot
Is there a way to disable the comment until we can reply?
Answered in auctions-support ^ please try to only ask in one channel 
Anyone know why I can rate my own bot and not comment on other ratings?
Oh nvm
Just read up higher
happened here as well
967115315249025074
967116686891294811
967115434476326962
<@&868548511279480893>
all of those accounts seem to be banned
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
The PFP of our bot disappeared this week? Nothing has been changed, I also tried the troubleshooting steps above and it hasn't worked
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
im using ${vote.user} to get user name
and how i can get total votes of the user in top gg sdk
Not possible, the API does not provide these stats
You'd need to track that yourself using webhooks
how i can do that
https://docs.top.gg and by just counting each users votes and storing it in a database
i refreshed the data but still i can see this
give your bot's id
951682850699231313
and also it shows 0 in the guild members
it has been added 76 servers
try again, unsure why that's happening. should be perfect if you have followed all the steps
i refreshed it twice
You forgot to use the refresh data button, worked right away on my end
the above ss
i sent that refresh data
Check the bot page
ah okay
I just said it worked on my end right away
is this guild count?
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
thanks
why cant i report/reply to reviews any more
Known issue right now, no eta
k
Hey, forth time asking this but still having issues, can’t seem to change the bot pfp, I’ve refreshed data, edited and saved (the instructions on the refresh data thing) I did change the bot pfp, I’ve tried clearing cache and nothing working
Same
whats your bot id?
is that the correct id?
yeh
yeh I just copied it off discord itself
wait I’m why
I switched the bot it’s using the old bots id
751472120071979169
That should be correct
how can i become a bot reviewer
i think you must change the pfp of the old bot id
I’ll do that now and try it
since the application listed is your old bot
yw
-apps
@sturdy swan
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
FYI we require the invite link to belong to the same identical bot application
If you plan on wanting to add a new bot, delete the old one and submit the new one
cc @eager rock refer to above, just reset your invite due to this.
hey y'all, i've got a small little question: a user left some feedback on a bot of mine and i'd like to reply to it, but i'm not seeing how i would go about doing that. am i missing something super obvious?
known issue right now, no eta
ah gotcha - thank you 👏
is there is any suggestion channel?
https://feedback.top.gg is a place you can leave suggestions on
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
I can't respond to my comments anymore xd
I can comment my own bot and I can't edit my old responds too
My bot still not approved. 😑
you need to wait
Are all reviewers busy ?
no
So what
they don't just have your bot to check
What
there are many bots to approve
Ok
known issue
what do I have to do
Nothing you can do right now
xd
just wait until it gets fixed
oh ok
How can i remove servers from the "Top Discord Servers Using This Bot" section on my bot page?
You can't
If you want that as a feature, then consider upvoting https://feedback.top.gg/143
What I mean specifically is the "Top Discord Servers using this bot" and "Top Discord bots in this server" section. A lot of devs would rather opt out of this, as it is a form of advertising other products using our entity pages. Even just a simple disable button to allow us to opt out of this would be greatly appreciated!
any moderator can help me ?
What do you need help with?
i want to tranfer my old account data it has been disabled
at march
What do you want to transfer
Bots?
yea
Please DM a mod and they’ll help you as it requires some way of proving ownership of the bot
i was having a server that my old account was having the ownership i can send you the link
ohk
How can I switch is? It’s the same bot just different bot application as we had to restart over, same featuers, same code, same name pfp and everything, just changed it due to reasons
You'll need to submit the new bot to our site.
is there 0 alternative route at all? It’s a very long process for basically the exact same thing
No, there isn't. Our listings are by the application ID, not the content of the bot 
Alr Ty
Is it just me or not? That when I vote on a bot, the vote counts but sometimes it will bug out and the vote button can be clicked again and will say "Something went wrong"
Yo, is bot still on queue?
looks like it is
yeeep
Yeah i mean, not cool to have other bot's server shown in it, specially when they have the same theme 
Hey, I reported this troll feedback 3 times and nothing happened. https://incognitobot.xyz/screenshots/InWtO5ScVf.png
is there a way to remove a user's comment/feedback? I was suggested something and I improved my bot on it. Now, I'm left with a bad rating making no sense.
-addserver
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
-ticket open a ticket for further support
@echo lake
Need more advanced support?
Open a support ticket
Ok ty
you'll see a report button on the commet
is it just me or are widgets broken
@gloomy shell @lone anvil @somber parcel Can we buy anything from Amazon using money obtained from top.gg votes?
Vote credits are only for our auctions system (https://auctions.top.gg/)
(and also please avoid pinging more than one person)
@lone anvil
I dont think you can currently, but no ETA on a fix
okay
thanks 🙂
hi, let me help you out with that. Whats your bots ID?
hold on
wait Xiuh
can you fix the ownership issue on my bot?
I can try to, it depends on what the issue is.
I deleted the team linked to my bot
Ah, yeah. I can remove your bot from the website and you can resubmit it, so then it'll be under your account again.
Yeah, do you need me to send it to you?
I got it
Okay, I will remove it. You will need to wait a few hours for caching to catch up to be able to readd it 
Ok thanks
it already let me readd
oh good!
i submitted it
Hi
I have a problem
I tried to vote for Soccer Guru bot , and when i acces the link and enter in site , this is what appears
Any ideeas why is it like this ?
umm
Hi Reus! let me look into this for you.
Could you try clearing your browser cache? You can find some instructions here:
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Ok
Done , and there is the same thing
Are you using any sort of VPN or adblocker on your device?
I am using an addblocker , but i accesed the site alot of times with it on
So i guess it doesn t influence
I will turn it off anyway and check to be sure i have no VPN opened
Ok , so i checked and i saw that i have a VPN opened cuz i used it a bit earlier and forgot to turn it off , now it works
Thank u very much for assisting me

Thank u for ur help too
soo my top.gg profile for my bot wont upload my bots pfp
how do ido
plz ping when answered
<@&817055174613794826>
Do you get an error?
Is the issue fixed ? - Hi- there is an issue currently with unlocking servers that are marked as mature. We are looking into this on our end and I can make sure to update you when it is resolved.
How do I make an infinite invite in specific channel because top uses an invite from random channel
It gives a invite to random channel when I press create invite on the dashboard
Anyone?
just add your own infinite invite by creating the invite from that specific channel
instead of pressing create invite
Oh ok
Hello I wanted to know if Mass dm feathers, and get invite features were against terms for my bot I plan on getting it verified and wanted to know if I have to remove them, the 2 features only work for me and the dev team
it has a from so and so
so a feature that sends makes the bot send messages to other users?
yea bruh not allowed
I've seen bots where if for say you dm the bot it logs in to a channel. Is that against TOS?
One message removed from a suspended account.
Hello, so the full requirements for DM commands are they must contain who the message comes from, cannot send to a member from a different server, and include an obvious way to unsubscribe from the DM feature
do i get notified when bot is Verified?
-notified
@jaunty kiln
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Why?
This doesn't seem to be our site, please reach out to the appropriate support
we only provide support regarding https://top.gg and discords.com isn't our site
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord Support Server" button on the bot's page of the bot you need support for. If there isn't a button that says "Discord Support Server" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Hey. I requested twice till now for bot reviewer. I mean not in 1 form only. Last time I applied in last for and this time also in this form and have experience also
But why am I not getting accepted?
If you have been not accepted before the apps were refreshed, your application was likely declined. Please be patient if you have decided to reapply again 
No I mean 15th march the application was refreshed. In that also I applied and the application before that also I applied
Then the previous application was likely declined
But I applied twice in previous and now. Why both are them are declined?
I don't know the reason itself why are they declining it
Now in this while filling I will make the same mistake
??
Cannot give you much of an insight on why your application has been declined.
It could possibly be that we might not see fit for you in our team. This might be due to the quality of your application, opinions from other staff members or possibly your history on Top.gg. Otherwise cannot help you much in regards to that.
Yup that is correct. You need to use the API in order to post your servercount onto our site. More on https://docs.top.gg
ah thank you
Then how can I prove that I am best for being bot reviewers, I am already bot reviewer in more than 5 server
And I do so seriously that I got promoted also
This role and responsibility fits me best
If you want I can give the server link to see I am not lying
Now how can I prove that?
I again cannot give you any insight on what caused the decision on your application, sorry
Then who can give?
Still on queue huh
You mean still my form is in queue?
if you submitted your form for applying for bot reviewer, you already in that queue of people who wants to apply. Its just the matter in time that they read your form and the others and to decide which individuals who will get selected.
the whole process takes about 3 months 
But its already long time. I applied on that day itself that is 15 march
And why was last form rejected that also I don't know
if you don't hear back after 2-3 months, your application waslikely rejected as previously explained
and is there any tutorial on it?
afaik, declined applicants don't get feedback on why it was declined
But if they don't get feedback then they make the same mistake again and again
No one will know their mistake in the form they made
The docs mention examples for that
Then maybe you're not made for this position
alr, so i need to include it in my bot files right?
I am made only for this position
Yup, as mentioned refer to the docs for that
thanks
This role fits me best
Not giving feedback on declined applicants is in my opinion a good idea as the declined applicants won't just change their application to improve on the reason they got declined for.
If you got declined, recruiters believe you don't really fit into the team, as simple as that 🤷
as shrimple as that 
Come on. Ok fine
We understand your frustration regarding the decision made from us on your application, but we again cannot give you any feedback about it. One thing I'd generally suggest is to re-check your application and re-evaluate what you've included in your application, your history on Top.gg etc
We consider you not being the best fit for our team. You can of course try it again or try it with a longer delay after trying to improve your points within your application
I have answered the questions and I was stick to the point. But how can I check now and if I can what will I do now. I can't apply again before the applications gets refreshed
wait until the next wave of applications
and follow hope's instructions
Here you mentioned point. Which points did you mean?
Still cannot give any feedback about it, sorry
I am not asking feedback anymore now
In that question you mentioned points
Every point of the application
Which points you mean?
The questions asked, your answer
Ok I will keep on applying till I don't get accepted
We still value you as a part of the community and might possibly see fit for you within the team in the future, just not at the moment. Thanks for understanding
Ok
@long ferry Can we purchase any items from Amazon or Flipkart from money obtained by top.gg votes?
That is not possible no, voting credits can only be used for auctions and not be withdrawn.
-credits
Auction Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT “withdraw” them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
So what can we do by auctions?
read this embed
Ok
What Can I do with auctions?
-auctions
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1650999600:F> (<t:1650999600:R>) to <t:1651518000:F> (<t:1651518000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1650999600:F> (<t:1650999600:R>)
Next Auctions Ending: <t:1651518000:F> (<t:1651518000:R>)
<@&817055174613794826>
what kind of problem are you experiencing?
during the listing process we had to invite your bot to our server
but it got accidentally banned.... 
we revoked the ban, we invited it again but it doesn't recognize that it's in the disc server
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
ok, should i try it exactly like that in our disc server?
you should clear your browser's cache, see if that makes a difference with adding your server on our website
ok let me see
np, if you're still running into issues, let me know and perhaps include some screenshots
ok btw check this as well
this pops up
maybe the fix is different, thats why i sent it just in case
you need to press "edit" and fill in the remaining info
np, glad it worked! 
-knownissue
@sturdy swan
Thanks for reporting this bug!
This is a known issue that our engineering team will be looking into. Unfortunately, there's no estimated time for when this will be fixed at the moment.
If needed, you can also report bugs by submitting a support ticket.
ok
Does anyone know how to add webhook to the server
Dude left server
Can someone ping me when the review bug is fixed :)
no one will, youll just have to wait and see #954488568967995472
no I just can't find where to change it and if I click the profile it takes me back to main bot page
My credits do not appear on the page where I will use vote credits, how can I fix it?
@gritty sand
@sturdy swan review my bot dude
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
-credits
@wet pivot
Auction Credits
What are credits?
- If enough people vote for your bot or server per month, you have the ability to earn vote credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make.
- You CANNOT “withdraw” them for real money.
How does the system work?
- Each month, bot monthly votes reset (midnight UTC).
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (note: you can’t redeem till you actually get 101 votes).
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote).
How do I redeem them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire.
How do I use vote credits to pay for Auctions?
-When you pay for your winning bid, you can "Pay with Credits".
-If your payment cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers.
You can read more about using your vote credits in our vote credit support article.
You can read more about Auctions in our Auctions support articles.
K
Hello there! How can I prevent my bot from being scraped off of Top.gg due to people self-botting and creating bot farms with a lot of bots?
quick example
That's out of Top.ggs control. You can ask within #development on how to defend your bot from that
We do not take proof from deleted messages through modified clients. Can take a note of it though
whats the user id
hello, i made a background banner for my bot, and it is downloaded as png, and i used imgur.com to put the image, but it is throwing an error stating only png or jpeg can be used
she is a trial mod in the server which is well known to me, a cloud hosting service she did that to me too, and i am a moderator there
will take this as a half proof
thats not the image address
right click on the image from the link and click "copy image address"
ah my bad
745974902514909243
she even did that too me too
everytime
hello
hru?
i have one reqeust

Hello
good bye
If my bot just bring user's Avatar will i be accepted?
honestly Im not sure, but in my opinion thats not a great bot to make public if it has one single command you know?
I use it for my private server but i want to submit it on top.gg
An avatar command only would be declined for not having actual features. Please consider taking more time to add more features to your bot before deciding to submit it.
Whats the reason for adding it to our site if its private?
^
Top.gg is used to list your bot to our site, having other users discover it and publicly use it
I want to vote it everyday
Voting would not make an impact on your bot if it cannot be publicly used.
But whats the point in it?
Aha
Okay thx
How can I "design" the description of my bot? I do not find any information 😦
the description supports html and thus css, you can use that do design your bot page
Oh okay that easy, thank you
-refreshdata
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
Thanks a ton
You know bots that have a description for say Rytham
like so^
how can I do that with my bots?
not related to top.gg and look at discord dev portal
It was sent in the wrong discord my apologies
Is there any way to buy promotions?
We’re currently in the stage of Auctions Bidding. This stage runs from <t:1650999600:F> (<t:1650999600:R>) to <t:1651518000:F> (<t:1651518000:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.
Next Ads Go Live / Next Auctions Starting: <t:1650999600:F> (<t:1650999600:R>)
Next Auctions Ending: <t:1651518000:F> (<t:1651518000:R>)
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
he died
I see the button and when I click the button it shows an error message
If already voted within 12 hours
Don't show the voting button, show that you have already voted
instead of showing an error after clicking the button
You have to wait 12 hours before voting again
You can check my messages again, don't tell me what I know, thanks 🙂
You don't have to vote within 12 hours you have to vote after 12 hours
Check the meaning of within on google
Yes I understand with your words that's why saying wait
Don't show the voting button, show that you have already voted
Don't show the voting button, show that you have already voted
Don't show the voting button, show that you have already voted
What a waste of my time explaining this, block you
If you block me nothing is going to happen
Who do I tell that I've changed my permissions on my bot bc idk if its being reviewed rightnow or not
Matter of fact do I update the invite too it also?
Suggest this on https://feedback.top.gg
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
Just update the bot listing to reflect these changes
Ok thank you
This is a bug, not a suggestion.
If you want, I can record a video 🙂
How do I log in with Discord?
Ok
You can't
Okay
Where do I report a bot
hey there, Is there a way to get an http-only app added to the botlist? (comes without a bot user)
Oooo spill the tea
On the bot page there should be a report button
sussy bot made an invite
yes I know
Interesting
Invite to what?
Ok and...
I'm using another bot named vote tracker to give my members the role they will get when they vote for our server
But I'm getting stuck in the wehbook url part
I can't see where to enter it
Is it a bot you coded?
No
It's a bot that's coded by someone else.
I go in my server dashboard and stuff
But it doesn't show where to enter the authorization and the wehbook url
But I saw in some tutorials that we can do it?
I'll dm you give me a few and I'll explain for in depth on what I mean
Ok
Are top.gg discord bots allowed to create random invites to your server and then let the owner randomly join your server without ever stating that the bot would do that?
No
Well I just found a discord bot that did that
Is there a way for me to report this abuse?
You can
@fringe mantle it’s possible
You need to be either the register server owner or admin in the team which owns the server, then go to edit —> webhooks
Send it here, then wait for a mod to respond
And I’d recommend reporting on the site, incase a mod misses it in this channel
You’ve misinterpreted it
Yeah I don't want the owner of the bot to see it and try to cover up the other evidence
Im a admin
In the server or the Top.gg team?
No they broke other rules that can be covered up
Server
@zinc oracle ^
It says me to go to this link and enter the wehbook and authorization it gave me I went in the link but I see everything except where I can insert my wehbook and authorization
You’d need to get the owner of the server to add it to a team. See https://support.top.gg/support/solutions/articles/73000510559-teams-overview for information regarding that
What are Teams? Our Top.gg Teams feature enables multiple owners for communities and integrations on our site instead of a single owner. Today, these communities and integrations include Discord Servers, Discord Bots and DAOs. The Teams feature ...
👍
can i provide my own donate link instead of https://donatebot.io/checkout...
for now there's no alternative except https://donatebot.io/
Hi
Better?
Error Code 1020 is a firewall (security) Error
is it only top.gg or is other ones
@compact geyser
I changed my bot's name to R-Bot, but it shows up as R-Bot 2.0 on top.gg I already refreshed. How do I fix this?
<@&817055174613794826>
it may be an internet issue. restart your internet and try again
I did
It didn’t work
Is there another bot named R-Bot
restart your pc?
I did also
yea on my old acc
hummm one sec
@zinc oracle any idea?
lemme try to change the name on my old acc
ok
what does the additional information say
i changed it
no problem
did you clear your browser's cookies and cache
Says dm the owner
Saying i’m the owner of the site
voting still broken?
What is product hunt
think of it like top.gg but for websites
how to fix my bot's pfp not showing?
Im trying to submit a bot but it keeps looping between step 2 and 3
<@&817055174613794826>
hit the refresh button on the page and if that doesnt work the clear you browser cache
So the bot's pfp not showing applies to everyone or only me?
I'm going to purchase an ad and I am worried that it won't show a pfp and affect click
does it already have a pfp
whats the error its giving?
none
so whats the issue exactly?
when i click the confirm button on step 3 it goes back to step 2
only you if it has a pfp
ah i see well one of the staff member will have to help you with that
-refreshdata
@rapid arrow
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
also if you don't know the answer for user(s) queries please don't answer, we appreciate you helping but wait for a staff.
it does
i just re-did the application
refreshed multiple times, doesn't work. still doesn't show pfp
worked this time
try clearing your website cache
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
no it's not
okay, do others need to do that too for the bot's profile picture to show up on my auction ad?
not really, give me your bot's id let me check if it's showing for me and are you sure after refresh data you went to edit and clicked on save?
yep i can see it's logo
https://top.gg/bot/815564870011453480 it's displaying in the thumbnail itself so
I already changed the name of my old bot and changed the name of this bot to R-Bot and pressed refresh data. It's still R-Bot 2.0. Pls help? <@&817055174613794826>
I've already waited a few mins as told, still no change.
I also changed it in the developer portal.
-refreshdata
@echo lava
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
np
Bumping this because no reply yet
Should work iirc
Guys can anyone help me out pls
Whenever i try to add a server to top.gg it shows 404 error
<@&817055174613794826>
Adding Your Server To Top.gg
So you want to list your server on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!
Click here to follow our guide!
It doesn't
The check for get the pfp and username fails
May I ask how long it usually takes for the bot to be approved? Been couple days and wonder if there's someone I can reach out to to explain the bot better/expedite the process, thank you so much
current ETA is 1-2 weeks, it will change during the weekends. can't be precise
I suppose will just patiently wait for it then?
Yes
Is there a way to force this to use the application rpc endpoint instead of getting the user?
If you've received a DM stating that it is, yes
Has been approved for listing
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Yes
Nice
how to add css in top gg page?
The description supports html, to then be able to add css
The bot's pfp isn't showing here
Refresh data
K
Refreshed the data but Still didn't loaded the pfp
Hey @winter walrus my Bot's pfp isn't loading in the page
refresh data -> edit -> save
Ok
-refreshdata
@balmy herald
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
Op nvm
why does it only let you link the user and not a subreddit..?
Was already suggested
(upvote https://feedback.top.gg/113 if you want it)
Aside from giving us the option to connect our Reddit accounts in our server settings, give us the option to link our subreddits as well. So instead of making us do reddit.com/user/ yourServer let us do reddit.com/r/ yourServer instead.
how is that support im confused :/
One message removed from a suspended account.
One message removed from a suspended account.
Please keep this channel on topic
sorry lol
and a problem maybe (for you) the voting is only delayed the ad is invisible (in ad blocks)
If you are using adblock the voting is still delayed but you will be able to vote after a period of time.
I mean Marco kindda ruined that lol
Marco was on topic, they were directing someone to a place where they can provide feedback for their issue/suggestion
Upvoting though?
If someone has already made a suggestion we ask that you upvote it instead of making a duplicate.
are you guys making it so that if we use a adblock the voting will be more delayed?
oh okay, but a suggestion please remove delay :)
Feel free to leave suggestions or feedback on our feedback page https://feedback.top.gg :)
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
oh okay
Ahhh ok
@long ferry my bot is still talking time to approve why..?
-upto @dawn rain
@dawn rain
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
I see youve asked this previously, but our wait time is 2+ weeks offically.
can you reply to reviews? im pretty sure you were able to reply to ratings/reviews before
theres currently a bug that prevents that from happening
How many times have I tried to log in and give this error what should I do?
There is currently a bug that prevents people from logging in on Brave or Opera (i can't really tell what youre using right now) but is that what youre using?
i would recommend trying another browser such as chrome or firefox
seems to be opera gx, use something else
It logged in when I used another browser. Thank you for your help.
Yeah i think so, it's opera gx
ewww light mode lol, but that aside I do not think they have a light mode
i think there's a switch but the problem with dark mode is a lot of the text disappears like the reviews too
I havent had that issue and ive been on the site too many times
No way sadly
I was right for once OMG
One message removed from a suspended account.
One message removed from a suspended account.
@gloomy shell luca has failed
@spiral zealotdo not advertise here
Youve asked every day for the past 5 days, I told you I would let you know when the issue is resolved.
We are aware of the issue and are looking into it.
i replied to comment in review format but not giving any stars so it effected my bot overall rating
how can i edit my reply
Known issue at the moment, you can report it using the report button so we can remove that bugged review
though reporting might not work right now
then how can i able to fix it?
By having the devs fix it, no eta right now
ok i hope my issue will be resolved soon
-ask2ask
@valid stump
Don't ask to ask!
Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.
Please read https://dontasktoask.com/ for an explanation on why this is an issue.
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Ohhh
What name
?
What you name
Live in what country?
Not relevant to support
I'm sorry
can you not reply to users making comments on your bot?
There is currently a bug that prevents users from doing that
we are aware and looking into the issue
Hi, all 🙂 i can no longer reply to reviews... or does that no longer work?
see above
"Known issue at the moment" ahh ok 👍
literally random asf but i found this code (dscrd-B9At-ZGnv-6) in my dms just was wondering if it looks familar or where it can be retrieved from cuz im lost
Who sent you that code?
idk a friend just sent it randomly
i thought it might be some discord id or bot type stuff
ight
Can I transfer my bot to another account?
Are embedded widgets broken?
Make sure you have refreshed bot data and make sure it doesn't have symbols in the name
those are the usual common causes of it not working
Ah ok. A data refresh was what it needed. Thanks
Nice
@storm galleon Try keep convos on topic here before a mod or cm steps in 
Sorry
#announcements can you stop pinging everyone, it's getting really annoying?
Disable notifications
Hey, probably gonna sound like a stupid question but how do i apply to become a discord bot tester?
go to discord.com and login with your correct account
then go to top.gg and login again
Thanks M8
-apps
@trail marten
Volunteer Applications
Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!
Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.
Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.
Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.
Please read [this post](#announcements message) for more information and to apply!
This is what happens when I select the total invites from the filters
resetting the filters solves the problem but I want to use the filter
It's not just the leveling page, it's the same on other pages as well.
<@&817055174613794826>
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Hello, is it okay to have a bot mass dm an announcement to a specified role when an admin used a command?
Or is that feature on a bot fit to be on top.gg?
Mass DMs are not allowed. It can get the bot ratelimited and probably flagged by discord
Oh yeah but will it be allowed on top.gg as an exceptional case where there is a limit, like only fifteen people max
If we encounter such bots where do we report them
15 members is enough to get the bot flagged for spam DMs, although not sure. Also no, your bot needs to have a feature for users to opt out from getting dmed.
Oh okay sounds good then
Use the report button on the bot's page if it is listed on top.gg, you can also report it to discord itself
Thanks 👍
that rule only applies for DM command, dont get it wrong. Mass DMs are still not allowed, and goes against Discord ToS. Just clarifying in case my message was not clear 😅
Oh alright
I still have a question in mind
So like if I have a daily newspaper system in my bot, users are able to opt in the system to get a dm containing a pdf file, and at 12 am utc everyday the bot dms them sending them this with like a five second cool down between each dm to ensure not to get ratelimited... is this kind of mass dm okay
And users would have an opt out button in each dmed message
what is this
mass DM commands are what not allowed. If this is a feature where a user can opt in and opt out, and not specifically controlled by a user to DM, then yes it is okay to have such feature.
I was about to ask that too
I’m getting the exact same thing
Hey thanks for the clarification 
When do you get this?
rn
hey thats my fault, updating something right this second
for me i get it when trying to sign in (whether it be the You need to log in to vote or the home screen)
oh ok ty
can you try again now?
one sec
yay!
-help
@dusk iron
Fetching Your New Bot Data
To fetch your bot's new name or avatar, please follow these steps:
Click the Refresh Data button in the sidebar on the right.
Click Edit on your bot page and then Save.
💡 Please note: If it still doesn't seem to change, make sure you actually changed the bot avatar / name on your Discord Developer Portal and not the application icon or make sure you have changed the bot name and not the application name.
site is up right now o:
nah it,s still down on my pc
are you using a vpn?
nah
well, site is definitely not down at the moment! D:
how can i fix this maseege 500
An unknown error occurred while attempting to authorizing your account
hi!! is this happening for you on login? what page are you logging in from?
it happend after login
can you try refreshing / opening a new tab and logging in?
i try in a defernt browser but it all the sam
Hello we shouldnt use Nekos.life?
what url are you using?
top .gg
?
try clicking this https://top.gg/login
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
we don't allow commands that use nekos.life endpoints
it work thanks
no problem 😄
hmmm can I know why?
nsfw
for example I use Nekos.life for few of these commands and my friend told me this:
So I dont know what should I do its fine to use SFW end points or change the whole commands?
@hasty zenith 👀
i'm just going off of this recent decline reason
(i actually also thought it was entirely banned until i reread that)
nekos.best still best tho
Yes, cassie is right. It is fine as long as the endpoint is SFW only
okay tnx <3
If it's development/ api related please use #topgg-api
Why it's taking so much time to approve my previous w bots were approved within one day or less 🤓 🤓
-upto @dawn rain
@dawn rain
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Can I transfer my bot to another account?
We do not have a transfer feature itself, though you can transfer the ownership by deleting the bot and having your new account resubmit it
Oh :|
same xd
Is Server Webhook editing no longer available when editing a server? Can't seem to find it under /edit.
if you're not the owner of the server, navigate directly to /webhooks
Thankyou
Thanks!
Throws a permission error, even though I'm an Admin. Have you changed it to Owner-only?
have your owner edit it for now then
Aight, cheers.
#support message can anyone help me out with this
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
How do I get premium? I keep entering my paypal etc but it never gives me a button to click to subscribe 😭
I already put the title, the description, the prefix, categories, the link to add and the id of the servers that are asking and it won't..
-ticket unsure why that's happening to you
@misty wedge
Need more advanced support?
Open a support ticket
try using another browser
for now, you cannot
it gets declined
when i'll be able to add it?
no ETA, although you do this https://imgur.com/ddwpGKN
on your bot's page on the right side it appears.

