support

[sturdy swan]

what happened?

should i try again later, cause i def know that my bot is there

[uneven quail]

hi, I am looking for a bot that emoji vote to make someone stop message for a while

any bot suggestion?

[final swallow]

does a bots description play a part in search results?

[final swallow]

well top.gg is a place to look for bots yk

[long ferry]

short description yes, long description no

[final swallow]

ight

[long ferry]

-how2search

[wild stone]

@uneven quail

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[uneven quail]

I searched but can't find it

that's why I come here to ask whether anyone knows it

[valid lance]

hey i dont know what or where to edit this bot

hey how do i edit server

[jade mountain]

can i get some help?

[long ferry]

Make sure you're the admin/owner of the server, you should see the edit button on your server page

[long ferry]

Sure ask away

[jade mountain]

so im trying to make a verification thing for one of the discord i admin in

with the owners permission ofvc

[long ferry]

Is that related to Top.gg?

[jade mountain]

oh... no

sorry

nvm

[long ferry]

Because if not, you might possibly be able to get help in #general instead

[valid lance]

ok yay

[jade swallow]

is there any place to see the bots that have been approved? (like mod-logs, but with good news)

or to check a bot's position in the analysis list

[fluid birch]

that would be #logs but that channel is private at the moment. You cannot know your position in queue. However, you will get a dm from @hidden root when your bot has been reviewed

[jade swallow]

right! Thank you very much

[hexed vessel]

is it just me or is the site not loading?

[broken glade]

Site down

@somber parcel ping pong

[somber parcel]

Thank you for notifying out staff!

[hexed vessel]

okay its up for me now

welp only the front page is displaying everything else isnt working

its kind of working?

[cobalt sleet]

It's recovering now just give it a moment

Seems to be back to normal for me

[forest vigil]

I can vouch, everything seems to work now.

[broken glade]

Seems to be having stability issues quite a lot lately

[white nacelle]

I cant see how many servers my bot is on. How can I fix?

[cobalt sleet]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[white nacelle]

thanks 🙂

[hexed vessel]

do some bots give fake server counts?

[candid mica]

some do, but they will get warned if they are caught, if they did not change the counts to the real one, their bot will get banned from top.gg

you can report it to mods if you find one that give fake server counts

[hexed vessel]

but how would I know if the server count is real lol

[candid mica]

you'll know during the invitation of the bot

example:

[lean solar]

How do I add a co - owner

for discord server

[cerulean ember]

-team @lean solar

[wild stone]

@lean solar

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[surreal rune]

@cerulean ember

[cerulean ember]

Ye?

[surreal rune]

sorry i am going outoff topic

but I can't boost

from 3 days

why?

[calm cove]

hey why does my bot https://top.gg/bot/956419438159204362 not showing server counts?

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

-support

[wild stone]

@surreal rune

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

As you've said - off topic

[mental mural]

will my bot be rejected if it contains any music features?

[sturdy swan]

No

See the bot guidelines to know possible decline reasons.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[mental mural]

ok

[hollow sentinel]

my bot has been public on top.gg since like jan/feb but I still have this message

[cobalt sleet]

-botlive

[wild stone]

@hollow sentinel

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[hollow sentinel]

oh ok

[young fractal]

Why can't i login to top.gg??

[young fractal]

nvm it logged in now.

[tribal charm]

I am a creator but I don't have permission to edit

[rapid sedge]

i have a question why is everyone saying this website https://bot.gg/ copied off Top.gg dont mind me asking because idk what happened nor understand it

[cerulean ember]

Try log out and login, or maybe try different browser

[cerulean ember]

please use this channel for help related stuffs, you can check what happened in pins of #general

[narrow condor]

I applied my bot apera 3 days ago till no reply came

[urban sundial]

It takes them a week or over for them to look at it

[narrow condor]

Ok

[tribal charm]

Still not working

😦

ok now it is saying I am not the creator

[copper lark]

Já Passou 2 Semanas E Isto Ainda Aparece

[cobalt sleet]

@foggy stream contact @cerulean ember

[wild stone]

@foggy stream

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[wooden leaf]

can i submit my bot even though it only has one feature? or will it have a high chance of being declined? 😭s

[ashen relic]

No entiendo

[cobalt sleet]

Define "feature"?

[wooden leaf]

interaction roles

like reaction roles

but with those fancy buttons

[cobalt sleet]

As long as it's not a cloned repo and as long as it follows all our other bot guidelines that would be fine.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[wooden leaf]

not a cloned repo, i cried 5 times making them :)

ty

[cobalt sleet]

Ultimately it's up to the bot reviewer to make sure it meets all our guidelines but the principle seems fine!

Good luck!

[wooden leaf]

ty<3

[stable basin]

my bot was rejected now its fixed do i reapply or tell them to reconsider it?

[floral pagoda]

Re-appeal

They do not even need 48 hours so it is pretty fast, according to #announcements

[cerulean ember]

Yes you need to reapply!

[stable basin]

um so re appeal or re apply lol?

[cerulean ember]

Re-apply/resubmit

[cobalt sleet]

We can't take action without proof of vote botting

[grand ravine]

só ignora

[plucky trail]

Why I don't have admin access for the server on the site while I'm the one who listed it?

[sturdy swan]

if you are not the server owner you cant edit it anymore

[plucky trail]

even admins can't?

[sturdy swan]

yes

[plucky trail]

I see. Thanks

[cerulean ember]

Though owner can create team and add you as admin there in that way you can have access to server page!

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[plucky trail]

That will do. Thanks

[robust fern]

Why is it slash commands aren’t being recognized at all

But it doesn’t allow “-“ commands and says it requires “/“

For cryptobot

[cobalt sleet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[robust fern]

Oops, thanks, sorry!

[slow sentinel]

Uhm

[sturdy swan]

what's wrong with this?

[slow sentinel]

My bots pfp icon is not being shown ;-;

can someone help?

https://top.gg/bot/952885946267889674

my bot link

[candid mica]

press refresh data button and wait for about 30 min

[slow sentinel]

oh okay!

TY 😄

[sturdy swan]

how do i delete a team? the delete doesnt work

[mellow ermine]

Heyo,
Is the profile banner broken ?

Can't add through imgur or discord cdn

[sturdy swan]

it works for me through imgur

lmao what happened with bot.gg

[mellow ermine]

@sturdy swan

ah nvm

this is dumb

[sturdy swan]

might be cuz u have ur post as private

[mellow ermine]

Idk, I put the image file link and it worked

[sturdy swan]

idk i do that too

[sturdy swan]

Hi, @cerulean ember Please ban this person

this link is scam

[cerulean ember]

Please provide id

[sturdy swan]

@mystic palm

955539476803887155

[cerulean ember]

@winter walrus

Thanks for reporting

[sturdy swan]

👌

[frail barn]

Any chance that this can be the default while "Most Relevant" is being fixed?

[timber bridge]

why can't I make my bot top.gg purely

[cobalt sleet]

Our team is aware and working on it. There'll be an update soon.

[sturdy swan]

@sturdy swan

sry

wrong

Can someone give me an 1 Star review on my bot just because he thinks that the features are easy to code even if it took my some weeks to code them?

like that's no real reason to give a bot an 1 star review

the review is from a staff from this server

[sturdy swan]

was him btw

he blocked me after

I never talked before to him

[cobalt sleet]

You can click report on a review if you think it breaks our guidelines. A moderator will investigate.

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[sturdy swan]

it feels like it's personal somehow

[cobalt sleet]

Please check our review guidelines

[sturdy swan]

so reviewers can't do this?

like I dont want him do review his own review

[gray kernel]

krypton is a bot reviewer, not a moderator

[cobalt sleet]

I don't know. I haven't read the review and I won't be looking into this now because there's a process you need to follow which I explained above.

[gray kernel]

moderators look through flagged reviews

[sturdy swan]

okay

well he should not review bots and then block the developrs

[gray kernel]

users are free to post a review based on their experience

[sturdy swan]

and he can't give me an 1 star review only because he thinks the features are easy to code...

[gray kernel]

as the creator, you can also respond to reviews on your page

[sturdy swan]

that's not an experience

[gray kernel]

of course it is

i have seen the full review

it is a reflection of user experience

[sturdy swan]

the bot has no premium features since a long time ago

idk what he's talking about

[cobalt sleet]

There's nothing in the review that breaks our guidelines.

[sturdy swan]

Maybe this?

¯\_(ツ)_/¯

[sturdy swan]

click on the link lmao

it doesnt exist anymore

lol

[cobalt sleet]

In any case, this isn't the place to discuss it. The review doesn't break our guidelines. Please settle it in DMs.

[sturdy swan]

They are still locked - if you want to talk feel free to come in #general or DMs

[sturdy swan]

not locked but don't exist anymore

[sturdy swan]

unblock me then

what report reviewer does not know the carlbot lmao I'm done here

We don't need to know every bot to be bot reviewer. Feel free to get through the application process to know it.

application process?

Now keep this out of here, especially after you've blocked me.

`?

[gray kernel]

you've previously been asked to move this discussion to DMs

[sturdy swan]

ig you blocked me dear friend

[gray kernel]

don't fire it back up here

[sturdy swan]

I'm done

sry and bye

[gray kernel]

please and thank you

[sleek siren]

[sturdy swan]

since when are you allowed to review your own bots lol

[sleek siren]

this mans really going at everything imaginable rn

[sturdy swan]

just asking :)

[sturdy swan]

you shouldnt be allowed to write a review to your own but thats a bug

so staffs are allowed to use bugs but I'm sure I'd get banned if I'd do that lol

[gray kernel]

not sure if this is an intended feature to allow owners to reply to other reviews either way, you're free to submit a ticket to report this bug @ support.top.gg

[sand roost]

don't think that's what the person ment.
the owner reviewed their own bot

[sturdy swan]

no I wont write anything. I'll get myself banned here if I continue you can report it on the mail

[sand roost]

write a review

[gray kernel]

yes, i'm aware they're referring to the fact that the owner reviewed their own bot

[sturdy swan]

this issue existed for months

maybe longer than a year

[gray kernel]

we welcome bug reporting and feedback from our users. you don't get penalised around here unless you're in violation of the rules

[sturdy swan]

you know by yourself how many wrong things I did, you even warned me by yourself.

[gray kernel]

i simply enforced mac's words since you decided to some back in and continue the conversation you were asked to move to DMs

that's all

i've kindly asked you to report the bug if you'd like

if not, then that's ok too

as long as you're not violating the rules and guidelines

[sturdy swan]

oh if that was a warning you warned me already twice xD

[cobalt sleet]

-support @sturdy swan

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

I can't take the subscription on top GG and I have problem to publish the server

[gray kernel]

our premium subscription service is currently disabled as the engineering team will be looking into improving it.

as for your problem listing your server, please could you explain in more detail?

[inland compass]

Can i see bot position in a varification list

[cobalt sleet]

There's no way to do that

[sturdy swan]

hi, my bot was been approved 1 week ago, but it says this https://sigmas-botnet.club/376c7262.png

[near vigil]

How can i fix the client-side exception when i vote for a bot?

[cobalt sleet]

-botlive

[wild stone]

@sturdy swan

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[cobalt sleet]

Try a different browser

[sturdy swan]

my bot was approved 1 week ago

25/03

[cobalt sleet]

Yes read above please

[sturdy swan]

k

yhx

thx*

[near vigil]

Also with others browser. Why this happens?

[cobalt sleet]

Try logging out and back in

[near vigil]

Ok, why this happens?

[cobalt sleet]

I don't know I'm not a site dev

[timber bridge]

why doesn't that work

[inland compass]

Have you ticked that i understand at bottom

[timber bridge]

yes but he sends me back to bot details

[floral burrow]

hi uh

does top.gg have like a vanity invite

/link

[cobalt sleet]

dbl

[floral burrow]

dbl?

[cobalt sleet]

Yes

[floral burrow]

whats dbl?

[cobalt sleet]

discord.gg/dbl

[floral burrow]

oh no

i mean like for my bot

[cobalt sleet]

Discord Bot List was the old name of the company

[floral burrow]

for ex

top.gg/robloxcookiechecker

[cobalt sleet]

No there's no way to set a vanity url

[floral burrow]

oh alrighty!

[cobalt sleet]

You can suggest it as a feature in https://feedback.top.gg

[inland compass]

I seen for a bot wait

[cobalt sleet]

That's the deprecated certification program. There is no way to do it today.

[inland compass]

https://top.gg/bot/dyno
Oo

[floral burrow]

yup

just like i was asking

or is it a premium feature?

[inland compass]

No we cant

I think for bigger bot only

[cobalt sleet]

^

[floral burrow]

alrighty

i understand

[amber quest]

how to get this promoted tag?

[long ferry]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1648580400:F> (<t:1648580400:R>) to <t:1649098800:F> (<t:1649098800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1648580400:F> (<t:1648580400:R>)

Next Auctions Ending: <t:1649098800:F> (<t:1649098800:R>)

Mar 31, 2022, 5:28 PM

[amber quest]

thanks pot

[sturdy swan]

so discordbotlist is their old site? or it is other website maintained by someone else

[long ferry]

Top.gg was previously named Discordbotlist, website being discordbots.org

[calm solar]

Hello! Could I get my bot removed from the team I just put it in? Like I want to get it reverted it back to just me and a fellow dev

Team ID: 218411643741564928
Bot ID: 760027263046909992

[cosmic flower]

already fixed

[sturdy swan]

how can i claim this??

[gray kernel]

you'll be able to claim it at the start of the month, so tomorrow!

[sturdy swan]

how many hrs

[gray kernel]

i'm not exactly sure which timezone the system follows

id check back when you wake up tomorrow LOL

[sturdy swan]

oke

[gray kernel]

sorry i couldn't do more to help

[long ferry]

You cannot remove a bot from a team once transferred, only way is to delete and resubmit it

[cobalt sleet]

-apps @urban sundial

[wild stone]

@urban sundial

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[urban sundial]

I meant what do they do?

Oh nvm.

Are forms open for that position?

[cobalt sleet]

Yes

[urban sundial]

When do they check it, and how do you know if you got accepted?

[cobalt sleet]

Usually you'll hear back from us within 2 to 3 months if we're interested in your application. If not then you won't hear from us at all.

[wild stone]

Responses to Volunteer Staff Applications

Thanks for applying to join our volunteer staff!

A Community Manager will contact you via DMs for an interview if we're interested in your application. Usually this process can take 2 to 3 months.

If you don't hear from us after that length of time, your application was likely rejected. In this case, you can re-apply next time we refresh our applications (Summer 2022).

[urban sundial]

Ok, so I would get a dm from a community manager?

[cobalt sleet]

Yes

For Contributors, it would likely be me.

[urban sundial]

Ok, thank you. I will apply right now.

[urban sundial]

Ok.

[cobalt sleet]

Good luck!

[urban sundial]

Thank you!

[sturdy swan]

@cobalt sleetHey sorry for the ping, i wanted to ask is the website down cause daily my bot use to get add in like 4 to 8 server's or more but today only one

[cobalt sleet]

Seems to be up for me

Some days can be quieter than others. The same happens for me. It just depends how many people are online.

[sturdy swan]

umm, if i bid will it get promoted or get fast growth?

[cobalt sleet]

Auctions can definitely help boost your growth yes. But I'd also recommend working on your page's SEO. You can find good SEO tips online and a lot of what applies to other search engines can be applied to top.gg.

Also, if you made any edits to your page recently they might be the reason for the drop.

It's worth keeping track of the changes you make.

[sturdy swan]

na

[sturdy swan]

ummm, so i have to bid like daily ?

[cobalt sleet]

-auctions

[wild stone]

Top.gg Auctions

Auctions Information

You can find out more about Top.gg auctions by reading this support article.

Current Auctions Stage

We’re currently in the stage of Auctions Bidding. This stage runs from <t:1648580400:F> (<t:1648580400:R>) to <t:1649098800:F> (<t:1649098800:R>). During this stage, you will be able to bid. At the end of the auction, you will be given 12 hours to pay.

Auctions Timing Update

Next Ads Go Live / Next Auctions Starting: <t:1648580400:F> (<t:1648580400:R>)

Next Auctions Ending: <t:1649098800:F> (<t:1649098800:R>)

Mar 31, 2022, 9:02 PM

[sturdy swan]

ohk

[sturdy swan]

btw, when can i claim my 15$?

last doubt

[cobalt sleet]

Tomorrow

[sturdy swan]

how many hrs?

[cobalt sleet]

Actually

[sturdy swan]

ye?

[cobalt sleet]

In 3h

[sturdy swan]

dmm i won't sleep

[cobalt sleet]

You can't bid now anyway

[sturdy swan]

huh why?

[cobalt sleet]

You can claim them on Monday and still have enough time

Read the embed above

[sturdy swan]

ohk can i do bid with real money?

till then

[cobalt sleet]

Yes

Auctions work on a weekly cycle. You can bid now, but bidding ends on Monday.

So you're better off waiting until Monday and bidding at the end.

[sturdy swan]

so no use for now?

[sturdy swan]

so i will bid all at monday

then

[cobalt sleet]

Yep

[sturdy swan]

my 15$ and 280$

[cobalt sleet]

Read the article linked in the embed to prepare and learn more about how it works

[sturdy swan]

oke

[cobalt sleet]

You can also ask for help and tips in #auctions-general

[sturdy swan]

thanks for the help

[eager drift]

can i ask you a question? I bid on an auction but only realized later that my credits may expire before the auction ends. If i would win an auction and my credits are already expired, what happends then? do i get charged? cuz i don't want that

[cobalt sleet]

I'm not sure. You should ask in #auctions-support.

[eager drift]

i did and no one responded

[cobalt sleet]

Please be patient

[gloomy helm]

What is the prefix for rickbot

[sturdy swan]

Wrong server

[gloomy helm]

How do I join the rickbot server

Can you put the link of rickbot discord bot link

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[visual pilot]

what is that banner

[long ferry]

Just a bit of redesigning

[cobalt sleet]

You don't like our new branding?

[visual pilot]

Lol of course i do

[long ferry]

It's great!

[lone ether]

[rigid valley]

Good

[sudden dune]

how do i add this to my bot page? https://top.gg/bot/699457008759472200

[hexed vessel]

lmao "bot testing server"

[rigid valley]

It is added?

[hollow folio]

for some reason im not getting invites from top.gg

[sturdy swan]

no invites until it shows up on the page

[hollow folio]

ive been on the site and have 2000 votes and no joins

[sturdy swan]

i guess your plan has to be changed

[hollow folio]

i dont have a plan

[long ferry]

Id

[hollow folio]

543268307692814337

[long ferry]

Perhaps it is set as mature which it might be due to your server being 18+ oriented indicated by your server name.

Read more about that here:
https://support.top.gg/support/solutions/articles/73000510622-safety-filter

[paper vapor]

hey

my bot was refused, I followed the steps that the page sent,But I didn't find anything

and i don't know why the bot was declined

[wild stone]

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[long ferry]

Though your bot wasn't declined yet, it is still waiting in queue

[hollow folio]

i fixed this tho

[near stag]

Nice april fools

[median arch]

wa

[slate portal]

Huh? Why is the invite button and vote button so big not like the other bots?
Bot id: 894140504613212220

[slate portal]

And, the vote should actually reset by now but it still hasn't

[sturdy swan]

<@&817055174613794826> how to see all cmds on bot?

@long ferry How to see all cmds of bot?

if you're referring to @small lantern that only has one command

also. don’t ping people

No I say top.gg

yes, that’s the top.gg bot

??

-ping

[wild stone]

pong

[small lantern]

Pong!

[sturdy swan]

this one

Name not matching

it's a nickname

[sturdy swan]

Btw what is the cmd

[sturdy swan]

see above

-ping

[wild stone]

pong

[small lantern]

Pong!

[sturdy swan]

-help

that's the only command it has

I hate the bot

everything else is done through the site

[marble dust]

.-.

[lime linden]

why tf is everything upside down

For April's fool

[hollow folio]

my server is not discoverable?

[slate portal]

Why is the invite button and vote button so big/different from other bots? <@&817055174613794826> Can you explain me?
Bot id: 894140504613212220

[tall moss]

how to purchase top.gg premium

[hollow folio]

my server is not coming up on the site and im not getting any joins

Like I can still vote but I can’t see it on the site at all

@cyan palm

[sour void]

how do i like the bot?

[mighty heart]

hi there do the votes get reset or something? my server had 1.1k votes but now it says 52

[sturdy swan]

it resets every month

[final prism]

what are the use of votecredits ?

only in advertising or promoting bots in auctions ? can i convert that to real money?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[long ferry]

You cannot

[long ferry]

Mature and NSFW are different, nsfw is what we completely disallow on our site thus why it was locked. Mature is when your server is directed towards a more older group

Users will still be able to see your server listed if they decide to disable the safety filter

[inland compass]

Why only Fellintron is reviewing bot all other reviewer is on leave ?

[calm solar]

oh, okay thank you!

[sturdy swan]

Because we have an IRL life and other things. We are volunteering and are not full time working on bot reviewing.

[inland compass]

Ok

[inland compass]

Can i join bot reviewer team

[long ferry]

-apps

[wild stone]

Volunteer Applications

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our server events, support articles, bot reviewing, moderation, and more!

Contributors
Contributors are not considered staff and there is no age requirement. Contributors help out with server events and providing support.

Bot Reviewers
Bot Reviewers are Top.gg staff and must be 18 or older. Bot Reviewers review the discord bots submitted to the site before they are listed to make sure they follow our rules.

Moderators
Bot Reviewer is a stepping stone to Moderator - if you wish to be a Moderator you must first apply and be accepted as a Bot Reviewer.

Please read [this post](#announcements message) for more information and to apply!

[inland compass]

Ok

[inland compass]

Done 😃 taken a long time

[sturdy swan]

Please keep the channel for support only

[wooden leaf]

is there a way i can draft my bot submission

[long ferry]

There's not on top.gg no

You can use the preview feature to see how your bot page might look like

[boreal tangle]

Is there a way to hide the "Top Discord Servers Using This Bot" tab on my bot page?

[long ferry]

Not that I'm aware of currently

Possibly with CSS, but I'm not sure if that counts towards essentials or not

[calm cove]

hey, what should i do if my bot get flagged inorganic growth?

i had my bot on top.gg be4

[long ferry]

We cannot help with that

discord.gg/discord-developers ask there

[calm cove]

i asked

but no work

[sturdy swan]

Then we can't help you as we are not affiliated with Discord. You can submit a Discord support ticket though.

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

See the links

[gray kernel]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[gray kernel]

hey - i'm not sure why this is the case, but i'll make sure to note this down. if it doesn't affect functionality, then there should be no issue

[odd dust]

Hey! for some damn reason my profile pic dosent show up on top.gg any fix?

[gray kernel]

could be a cache thing

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[gray kernel]

if it doesnt sort itself after clearing cache, maybe give the website some time to update

[odd dust]

also.... i applied for verification on top.gg for my bot
isnt the bot supposed to dm me?
hasnt till now

been about an hour or so

[sturdy swan]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Waiting time is around a week, so please be patient

[odd dust]

umm not that.. like a notification for confirmation its received?

[sturdy swan]

No you don't get any

[odd dust]

alright ty

[sturdy swan]

But I can confirm it has been submitted

[cunning oar]

I can't log in on the website

[long ferry]

What are you seeing

[cunning oar]

A big 500

[long ferry]

Try a different browser

[cunning oar]

500

An unknown error occurred while attempting to authorizing your account

It worked in a different browser

Thx

[calm cove]

hey, can i temporarily disable my bot's page on top.gg?

[cobalt sleet]

There's no way to disable the page

May I ask why you want to do this?

[calm cove]

my bot is flagged as suspicious growth

[cobalt sleet]

I'd suggest making the invite link invalid on top.gg, perhaps just making it redirect to our homepage.

That's usually why it's best to wait to be verified before submitting to top.gg

[sturdy swan]

isn't this supposed to be reset? the votes on my server are still showing from the previous month

[cobalt sleet]

Votes reset upon the first vote of the month. They don't reset automatically at midnight. You may also have to wait for site cache too since server votes are cached server-side.

[stoic flame]

You no memek?

[sturdy swan]

ah okay

[latent spear]

the role reward will only last 12 hour right?

[cobalt sleet]

They last for 13h. We give members 1h to vote before losing it. Users can vote every 12h.

[latent spear]

okay, tysm

[gentle garnet]

Why do servers with 5 members get counter as top Server when there are way bigger servers that are also on top.gg

[hexed vessel]

why can I vote twice in less than 12 hours? Is it cause the month just reset?

[hollow folio]

I can’t even see my server with safety on

[long ferry]

Then possibly search issues

[eternal tangle]

can anyone why are these small servers on the bots top.gg page? the big servers should be displayed right?

[fringe relic]

Assuming April fools

[wooden leaf]

please add a feature to add screenshots to a bot page

[long ferry]

You can use Imgur to upload these and embed them using markdown/html

No need for an extra feature

[wooden leaf]

ahh rigjt

[mental ether]

hi

[shadow vapor]

hi, new feature, still rolling out and the entities that are showing up there will be updating today

[shadow vapor]

can you send me the ids of the bigger servers that are on top.gg as an example?

[eternal tangle]

ohk

[void moon]

@shadow vapor In this new website update is it still possible to change the css of my bot's page through its description?

,_,

[shadow vapor]

yea, has nothing to do with that part

just gets added as a section above the reviews

would you be interested in a feature like moving what order these display in, or turning on/off certain parts of the entity page? im curious

[gentle garnet]

828676951023550495
732576939520426044
763803059876397056
942097754820313150

[shadow vapor]

thank you so much!! ill take a look and see whats up

[void moon]

ok then... how can i change the css of my bot page? Is it the same scheme to go to the page edit, in the bot description and put <style></style>?

[shadow vapor]

yeah none of that has changed!

[void moon]

something like that, I wanted to modify the page of my bot the way I want to, for example, add iframes or make my bot icon more interactive and animated

[void moon]

okay thanks ^^

[deep sedge]

does serverlist command illegal in top.gg because this dude just use serverlist command to join my private server

[long ferry]

A serverlist command is required to be only usable by the developer unless given consent

Though this case looks like a privacy breach if they joined your guild, could I get the bot id

[deep sedge]

854770935054729256

It also verified discord bot

[long ferry]

another indication of discord verification being useless

But yup thanks for the report, we'll look into it!

[eternal tangle]

hello there

[eternal tangle]

this guy has been spamming the bot

since a long time

[long ferry]

So you admit in joining their guild?

[eternal tangle]

i didnt

join

tf

i dont get the invite id of the server at all

i just get the list of servers its in

[long ferry]

Could you elaborate this

[eternal tangle]

and the name of the servers

[deep sedge]

myy guild rn

[eternal tangle]

sure

[eternal tangle]

u invited me to it

are u dumb?

you tryna simply report my bot?

[eternal tangle]

for no reason?

[eternal tangle]

ye cuss

you were spamming the bot

in the support server

[long ferry]

@deep sedge could you show me your audit logs

[deep sedge]

why you scared of peoples spamming

[long ferry]

Of that guild

[eternal tangle]

• you sent me the servers invite link to me

you said u wanted to show me something

[deep sedge]

you're not

[eternal tangle]

@long ferry

is this illegal?

[deep sedge]

srv list cmd

sussss

[eternal tangle]

and this can only be used by the owners of the bot

[long ferry]

Is publicly usable, yes
Only usable by the Dev, no

[eternal tangle]

thats me and 1 more guy no one else

[eternal tangle]

yes see

it cant be used by anyone else try using it urself

[deep sedge]

why you scared of people spamming ur bot cmd

[long ferry]

@deep sedge did they join your own guild? If so please show me the audit logs

[eternal tangle]

its a owner only command

[eternal tangle]

it makes the bot slower dumb kid

[eternal tangle]

ye sure show it

@deep sedge

show them

SHOW THEM THE INVITE LINK YOU SENT

i will show you the dms

[eternal tangle]

its invalid

[eternal tangle]

its not yesterday

[deep sedge]

invalid

[eternal tangle]

show 21st

audit log

show me that days audit log

pls

[long ferry]

Oh yup yeah nothing to do on our end then, wanted to check if the bot created the invite

Getting blocked from bots is entirely up to the bot developer and doesn't need any interference by bot Devs

[eternal tangle]

yes

[eternal tangle]

yes

[worn moth]

top.gg's logo upside down is very... interesting.

[long ferry]

So this seems to be something that has to be dealt with between you too

[eternal tangle]

i can report @deep sedge for accusing me right @long ferry

[deep sedge]

lol sure

[eternal tangle]

i blacklisted him from my bot since he was spamming the bot

and tryna crash my bot

[eternal tangle]

alr

[deep sedge]

your bot was in tons of server

[long ferry]

We don't have any rules about that, you blacklisting them is definitely valid

[eternal tangle]

ye so?

[deep sedge]

why there only me spamming?

more peoples using ur bot might too

[eternal tangle]

cuss no one else spamming

[eternal tangle]

ye i know but no one spams

100 commands in a second

[eternal tangle]

yes

[deep sedge]

llol

[long ferry]

Please consider dealing with it within dms as there's no need for top.gg in that

[deep sedge]

are u really a dev

[eternal tangle]

no i am fake dev happy?

[deep sedge]

100 message in second is sux

[eternal tangle]

alr sorry

[deep sedge]

u cant even send 10 msg in 1 seconds

go read more about discord

:)

peace

[eternal tangle]

well you dont get the point..

[long ferry]

Please consider dealing with it in dms

Thanks

[compact sandal]

how is the clown show

xd

[fluid rapids]

One message removed from a suspended account.

[wooden leaf]

if my bot was down because of the hosting provider is down, can it be declined? and if so, can it be appealed?

[eternal tangle]

😂

well not drama but false accusations u cud say..

[cobalt sleet]

Yes. If your bot is offline at the time of review it will be declined. You will have to re-apply and wait for the queue again.

[wooden leaf]

but is it realllly my fault?

[cobalt sleet]

Maybe pick a better host if you know they aren't reliable

There are some suggestions pinned in #development

[bright citrus]

Can I temporarily hide/make private my bot page?

[hollow trellis]

No

[solemn egret]

Is this an April fools joke or did they change it

[long ferry]

#discord-news

Though

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[quasi vector]

What happened to usernames?

[sturdy swan]

what do you mean

[light salmon]

LMAO TODAY EVERYTHING UPSIDE DOWN

[winter walrus]

#general for upside down offtopic discussion please. This channel is for support related to the site only

[knotty acorn]

Hey! How to get my bot approved on top.gg

[dreamy abyss]

-guidelines

[wild stone]

@knotty acorn

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[dreamy abyss]

As long as you follow those guidelines when you submit your bot, you should be good to go

[knotty acorn]

How Much Time?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[dreamy abyss]

About a week

[hollow folio]

How do I remove the mature rating? My server isn’t mature

And I can’t see my server on the site on both settings

[green sierra]

1 week and 5 days have passed...

[gloomy shell]

you submitted your bot yesterday

you submitted Kingbot on March 27th (5 days ago) and it was declined on March 27th (5 days ago)
You just resubmitted yesterday (March 30th)

[worthy wyvern]

Can I dispute my bot review being declined if it coincides with topgg support ticket I submitted essentially telling me to do what I did to resubmit, causing me to get declined?

[gloomy shell]

You can dispute your decline for any reason, but it may not be a valid dispute. Based on the image the reviewer linked in your decline reason, it looks like it was a valid decline - none of your commands responded

but you're free to dm the reviewer

[sturdy swan]

@modest shuttle

[quaint dome]

I see

[worthy wyvern]

My bot was already on Topgg under APP ID: **840222176304824340 ** until Tuesday March 29th, 2022but I just pushed an overhaul to change my commands, and I needed to create a new bot because someone spam added my bot to a bunch of odd servers causing my denial of bot verification after hitting 100 servers and it could no longer be added to additional servers.

I submitted a topgg ticket asking if the old appid can be swapped with my new one, the one I just submitted, and was told I needed to submit the new bot independently. It's essentially an exact replica of the old bot and I added topgg vote commands but needed the new webhook info from the new bot in topgg. I'm rambling at this point but my new APP ID is 955704903198711808 and I was actively in the process of updating my commands, and updating my bot on topgg acquiring the new webhook info, but I ended up getting declined.

My Topp GG ticket is [#304654] - Ticket Received - Change my Discord Bot API ID

[proven oxide]

Can a review be reported because it is not true (for example: I can't invite the bot)?

[gloomy shell]

Your new bot still needs to follow our guidelines, and if the bot is not working at the time of the testing then itll be declined.

[gloomy shell]

yes

[proven oxide]

Ok thanks

[gloomy shell]

Even if its the same bot, the same code, whatever, it still has to be able to be tested at the time we invite it to our testing server and it has to work.

[worthy wyvern]

Understood.

[dawn jungle]

6 days left..

[floral burrow]

how can i get access

to change my nickname

[gloomy shell]

boost the server

[long ferry]

by boosting the server

[gloomy shell]

wdym 6 days left?

[floral burrow]

Oh alright

[floral burrow]

prob doesn't show on the search

its a common problem

[fair latch]

my bot wasn't a clone but it was removed?

[gloomy shell]

contact the person who removed it

[dawn jungle]

Bot page to appear in search

[floral burrow]

skidded

[long ferry]

We were able to determine it was one, feel free to contact me

[fair latch]

no?

[gloomy shell]

@floral burrow please dont comment on support cases, thanks.

[floral burrow]

Just trying to be honest 🤷‍♂️

[gloomy shell]

it appears in search for me

like right now

[floral burrow]

cause the bot reviewers are pretty nice

[floral burrow]

its a problem

[dawn jungle]

Okay thanks

[floral burrow]

my bot had it also

[gloomy shell]

it shouldnt be a problem after the 1-3 days as mentioned

[floral burrow]

but its fixed now

mine took 2 weeks

[gloomy shell]

its not even your support case so please, like i already asked, stop commenting on cases

if you arent asking a question or helping someone that isnt already being helped, please move on

it makes it frustrating and difficult to follow the conversation.

[floral burrow]

Okay, im sorry

[gloomy shell]

if you want to change it further, you need to boost the server

[magic sundial]

Hey i filed a dispute against the Decline of my Bot.
It's been well over 16-18 hrs and still no response from the Reviewer

[gloomy shell]

message them again and ask for an update

sometimes people forget or get busy

[floral burrow]

hi

how do i make it for ex if someone votes my bot it will send a message in the channel with the webhook attached

cause

i tried

but its not working 🤔

[gloomy shell]

you can ask in #topgg-api

[hollow folio]

My server won’t appear in the search bar for both safe and unsafe modes

And my server isn’t mature either

[long ferry]

search issues

[sturdy swan]

my bot was deny for no proper reason

Name - CRYSTAN

Please DM the reviewer as it says in the message you got in your DMs.
The reviewer is @cerulean ember

[worthy wyvern]

All of my commands have been updated. Do I need to resubmit my bot as new to re-enter queue, updated support ticket via email, or reach out to an admin for re-testing?

[gloomy shell]

submit it back to the queue please!

[crimson horizon]

Hello in the DAO edit page, where can i enter webhooks and authorization tokens?

[hollow folio]

Wym

[long ferry]

we're also experiencing search issues rght now

[gentle garnet]

https://cdn.waya.one/1648830601.png have this issue on my local pc and on my server

[frosty siren]

i am also having this issue ^

[gentle garnet]

https://cdn.waya.one/r/1648830775.png

[primal pelican]

Site down?

[gloomy shell]

We are looking into it!

[primal pelican]

ok thx

[opaque wing]

wtf lunish how do you not have the dev role

[gentle garnet]

idc lol

[opaque wing]

lol

Sites up for me, idk what you guys are talking about.

[worthy wyvern]

Resubmitted

[sturdy swan]

how do i remove a bot and server from team?

[cobalt sleet]

You cannot remove entities from a team

You can remove members from a team though

[sturdy swan]

so that means that bot must stay in my team forever?

[cobalt sleet]

At the moment I believe so

[gloomy shell]

You can transfer it to another team, but you cannot transfer it back to a user

[junior ledge]

I am unable to login

[long ferry]

what are you seeing

[last veldt]

What is going on, everything upside down? What happened?

[sturdy swan]

april fools

[keen anvil]

@long ferry can you help me?

[long ferry]

press add server instead of the icon

[keen anvil]

Ok

[waxen dune]

How i can remove my bot from top.gg

[gloomy shell]

you can delete it from your profile

open up the bots page and select "delete" under creator controls

[waxen dune]

Okay

[blazing summit]

so I don't understand how to use this bot despite following the instructions. then, I sent an email and told me to join this server

[sturdy swan]

wrong server

[blazing summit]

can you DM me which server I should join?

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[gloomy shell]

try this ^ :)

[quasi vector]

nickname is upside down

[cobalt sleet]

We're aware of the current issues with nicknames showing upside-down for some users and plump avatars hijacking our profiles. We have reached out to Discord about this and are waiting for the team to fix it. There's no ETA. Possible fixes include clearing your cache.

[fluid rapids]

One message removed from a suspended account.

[odd latch]

Need help

How to make this command just for nsfw

Channels

?

[odd latch]

April fool

🙂

[cobalt sleet]

#development

[fluid rapids]

One message removed from a suspended account.

[odd furnace]

Hey, I've moved to a new discord account, and I've transferred server ownership as well as bot team ownership to this account from my old one.

The servers I have listed on top.gg have transferred but my bot hasn't, is there anything I can do to get this transferred? Thanks

This is the new account btw

[cobalt sleet]

Please contact an online moderator to verify ownership of your bot

[sturdy swan]

Contact one moderator in their DMs, they will tell you what steps to follow.

[odd furnace]

Alright will do, thanks 🙂

[cobalt sleet]

No problem!

[waxen lantern]

the code preview is fine in top gg edit but when i save it its not that one 0.0 can someone help?

[cobalt sleet]

This might be due to an issue in your page's code. What's your bot ID?

[waxen lantern]

864932424181350421

even in vs code its fine

[cobalt sleet]

I'd suggest using inspect element on the live bot page to figure out what the issue might be

[waxen lantern]

so the problem is from my code or topgg ?

[cobalt sleet]

It's a problem with your code. It is possible to use custom CSS so you should check what's blocking it from showing properly on the live page. Maybe an element has a different class name on the live page?

[waxen lantern]

hmmm

i dono maybe

i will check it tnx

oh i see this now

in vs code

[zinc oracle]

nope, it doesnt go away.
the owner will always see it

[hollow folio]

my server is not showing up when searched nor am i getting members?

[zinc oracle]

we are having issues with search right now

[long ferry]

as I've told you several times now

[hollow folio]

oh okay thanks sorry just worried my server was messed up or something

[nova burrow]

best place to make ticket?>

[long ferry]

support.top.gg

[wild stone]

Need more advanced support?
Open a support ticket

[quaint dome]

Why?

[long ferry]

Decision made

[slate portal]

I wish Top.gg would fix this, the Invite button and Vote button looks so big in my bot's page unlike the other bots - https://top.gg/bot/894140504613212220

It doesn't affect functionally but still, the buttons look so weird

[slate portal]

One of my other bot looks fine though. I want this bot to also look like this:

[pliant mauve]

maybe its your css code

[shy carbon]

why didn't my bots votes reset this month yet?

[upper nest]

the votes won't reset until your first vote of that month

[shy carbon]

k

[wide dew]

Hey after 19 days discord finally understood everything and gave me my account back would it be possible to delete my bot from top.gg so i can re upload it with my actual account and if someone can fast approve it?

[cerulean ember]

If you are unable to to delete bot you can dm moderator for bot deletion and with proofs which shows it's your bot(can be any owner command such as eval). They'll assist you with further steps.

[wide dew]

I can delete it just wanted to know if it would be possible for someone to fast approve it so i dont need to wait in the queue

oh actually nvm i cant delete it, i will dm a moderator thanks!

[sturdy swan]

My bot is in pending in top.gg website

Please say me what is the reason

[odd latch]

Ya why

WhT is pending mean?

[odd latch]

Pending is rejected?

[sturdy swan]

As it says, your bot needs to be reviewed. So please be patient, the waiting time is around a week.

[sturdy swan]

Note that we do not do fast approvals, you will need to wait like everyone else.

[sturdy swan]

Okay bro

I will wait

[zenith pumice]

?

Bot already longer than a year on top.gg

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[narrow condor]

I upload my bot being 1 week but no reply came yet

Wheather it's approved or not

[cerulean ember]

It's 4 days, not one week!

-upto @narrow condor

[wild stone]

@narrow condor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

hello

can you pls add my bot

<@&817055174613794826>

[gray kernel]

-addbot

[wild stone]

@sturdy swan

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[sturdy swan]

i am here

-addbot

-addbot

[cerulean ember]

Please read the message

[sturdy swan]

thats sound like a """anti""" nuke bot

is there a way to check who has voted for a guild using the api?

[sturdy swan]

no but you can use webhooks #topgg-api

[slate portal]

Oh, my css code?

Let me check it

Yeah, it was definitely my css code. Credits to you! Thanks!

[narrow vigil]

hi

i cannot use my discord vanity link

because of the " - " hyphen

could u please accept hyphens ( - ) ?

[long ferry]

Yup we're aware of that issue

[ripe valley]

can i change this message when i use my own webhook?

[long ferry]

That field is not for normal discord webhooks

[sturdy swan]

<@&817055174613794826>

i need help

my bot

hello

<@&817055174613794826>

[gray kernel]

please state ur question

instead

[sturdy swan]

ok

[gray kernel]

-ask2ask

[wild stone]

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[sturdy swan]

so my bot need to be verifyed

its pending

[sturdy swan]

sorry

can you pls verify it

<@&817055174613794826>

[gray kernel]

there's a queue

[sturdy swan]

ok

so can it

[gray kernel]

-upto

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

ok

its called General Zia-ul-Haq pls vefiy when you can

[gray kernel]

please read the messages

and refer to the pinned msgs in here before you ask questions

[sturdy swan]

ok

[buoyant snow]

why avatar bot not display?

[long ferry]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[peak patrol]

Add bot top GG no working

!

[proud shore]

Does somebody know about cookies and express

[sturdy swan]

How do I check bot approval here?

[long ferry]

#development

[long ferry]

you cant, you'll have to wait

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[proud shore]

@long ferrySry for tag but do you know about express and cookies

[long ferry]

#development

[sturdy swan]

Thanks, how will I be notified? And where can I find list of server requirements, the link on the one page didn't work

[long ferry]

as already said

[long ferry]

-notified

[wild stone]

@sturdy swan

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[proud shore]

ou okay 🙂

[long ferry]

and we do not have a requirement regarding server count, your bot just has to follow #rules-and-info

[sturdy swan]

Oh I see, thanks you for explaining

[versed sorrel]

Hii, can I ask why does my server show as "to be added" when I go to my servers list even tho its alr added & can vote

[long ferry]

are you an admin on that guild?

[versed sorrel]

yes

[long ferry]

Known issue as of now, it shows up as "add to top.gg" for administrators

can assure you that if you're able to access the server with a non-admin account, it is indeed listed

[versed sorrel]

ah ok then, so no extra setup needed right?

[long ferry]

may not show up in search currently due to search issues we're experiencing

nope no more setup needed

[versed sorrel]

Alright then thx

[long ferry]

You can also provide me the server id so I can check if everything went fine

[versed sorrel]

Sure here it is 733519244670533693

[long ferry]

You might need to update the server invite, it seems to be outdated

you can do that through going do /edit since the button may not show up right now, then pressing "create invite"

which will create a new invite of your guild automatically

once done, press save

that should ensure that users can join aswell

[sturdy swan]

So, not to sound dumb but I'm trying to understand how IL supposed to set up bot. So basically bots in my server with all permissions, did I need a specific bot page, saying hey this is top gg bot?

[long ferry]

Which bot are you referring to? Our bot @small lantern ?

Aka the one required for listing your server?

Also ignore the nickname being upside down, was an April-Fools thing.

[sturdy swan]

The one to try and get my server listed

[long ferry]

Yup, https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg should make things more clear!

[sturdy swan]

Thanks, so I have all of these steps followed, and now am just waiting approval.

[long ferry]

Servers do not require approval like bots do

[wide dew]

hey does anyone know why i cant delete my team it doesn't own any projects but still i cant click on the delete button

[wooden leaf]

I'm confused, is the estimate verification approval 2 days, 4 days or 1 week?

[cobalt sleet]

1 week or more

[wooden leaf]

ah okay

I think a staff said it's 4 days

[sturdy swan]

<@&817055174613794826> i am done my bot is called General Zia-ul-Haq pls erfiy

[gloomy shell]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[gray kernel]

pls dude, ive told you like 3 times that you gotta wait

[sturdy swan]

ok

[sturdy swan]

my bot went wrong so i am restartiong

[gray kernel]

yeah you still gotta wait though

your bot goes in a queue for review

[sturdy swan]

ok

[ionic matrix]

https://prnt.sc/LuUPfW2bVfi6

I'm trying to put my Discord bot but I get this error at the second step

[long ferry]

Try a different browser

[ionic matrix]

Thank you

[ionic matrix]

In step 4 I have the same problem

[bronze silo]

Can these two bot be removed from top.gg.
Cause their name is similar with my bot and they don't even exists on discord. Both the bot is deleted from discord.

903933795210756096
557053135097430016

[long ferry]

use the report button

[bronze silo]

Okay, Thanks

[lean quest]

Guys if i click on subscribe this error appears

[long ferry]

known issue right now

[lean quest]

so i need to w8?

[gray kernel]

our premium subscriptions are currently down as we work to make improvements to it. unfortunately, there's no ETA as of yet 😦

[crude zodiac]

What are the possible HTTP status codes for bots/:bot_id/stats

[long ferry]

403, 204, 404 and any cloudflare code

so 5xx

[crude zodiac]

Alright

Thanks

[long ferry]

depending on method

POST: 204/200, 403, 404
GET: 200, 403, 404

[crude zodiac]

[steel bobcat]

is top.gg not loading a known issue

[long ferry]

depends on what is not loading

[steel bobcat]

stream timeout

is the error

[long ferry]

screenshot please

[steel bobcat]

it's not super informative but here

[long ferry]

yup thanks flagged internally

[steel bobcat]

seems to be widespread afaik

any eta on a possible fix

[patent tundra]

@steel bobcat does that mean mojo have a Jojo blood

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[waxen lily]

whats the deal with this?

If your bot was recently approved, please allow 1-3 days for your bot page to appear in search results.

pretty sure my bot has been approved 3 years ago

is that just always there?
dblstatistics says " This bot is no longer listed on top.gg. "

[long ferry]

not our site, ask their support

[long ferry]

and that is intentional

[waxen lily]

you can still answer the question, that message is always there?

[long ferry]

"and that is intentional"

that it is always there

[waxen lily]

thx

[leaden seal]

<@&817055174613794826> I recently paid for some extra impressions, my bank shows the charge as pending but top.gg is spamming my payment history with partial payments of a couple cents but mostly 0 cents.

Edit, seems like this is standard but the payment still shows up in my open payments tab, maybe I'm just being offered more extra impressions?

[sturdy swan]

#auctions-support would fit better I believe

[leaden seal]

Didn't see that sorry

[wintry oriole]

can someone please put be back to Brain now?

[cobalt sleet]

Done!

[tired spindle]

Is there a ratelimit for the API? And if so how many requests can I make

[zinc oracle]

https://docs.top.gg/resources/ratelimits/

[tired spindle]

Thanks

60/m

I'm getting an 401 status error when I try to fetch individual user vote

axios.get("https://top.gg/api/bots/896042594210037810/check", { params: { userId: message.author.id }})```

This is the code I'm using

[long ferry]

are you providing the api token through the authorization header

[tired spindle]

nope I didn't know it needed a authorization?

[long ferry]

Refer to the docs: https://docs.top.gg

[tired spindle]

Whenever I click on the link directly on my phone it leads to it without a problem so I thought it also didn't need a authorization

But anyway thanks

[long ferry]

its because your browser automatically appends it due to you being logged into the site

[tired spindle]

Ohhh I see

[paper hazel]

how can I remove this? its been 1 month lmao

[long ferry]

thats intentional

only shows for the bot owner

[paper hazel]

yeah but why

[long ferry]

just for the ones that have been recently approved, am not 100% sure why it should show forever, but its intentional

[tired spindle]

mine has been approved for months

lol

[paper hazel]

[zinc oracle]

I think that's why Aurel said.

am not 100% sure why it should show forever, but its intentional
its intentional it shows forever