support

[sturdy swan]

well it says i dont have any projects

let me see the domain in my history

[long ferry]

I only need the server id, I can check if it was indeed added

[sturdy swan]

well the server page is available https://top.gg/servers/956129904032874506

but it doesnt show up here

or in search

where do i find the id?

[inland zinc]

it shows here

[long ferry]

The search one will very likely not show up since your servers name is some weird font

[inland zinc]

yea

[sturdy swan]

i added normal writing tags? isnt that for search? otherwise we will change the server name

[long ferry]

If your server doesn't show up on your profile, is not intended but shouldn't affect it being viewable by others

Search is currently experiencing issues nonetheless, so don't bet on it

[inland zinc]

Why is the website going down every time?

[long ferry]

I generally suggest changing the name though as that might increase search results chances

[sturdy swan]

if i go to add server it shows as not added

[long ferry]

We had a maintenance phase yesterday, am not sure if the site unavailability after it was remotely related to it

[sturdy swan]

okay

so tags dont work for searching? weird

whatever

[long ferry]

As already mentioned, we're currently experiencing search issues on our site that may impact your servers chances of showing in search

The developers are already aware of that

[neon summit]

what does the @hidden root bot do?

[tropic forum]

When I am trying to track the vote then the site is open and show 404 are not page available

[mortal wing]

Moderation and logs etc

[inland zinc]

tells you if your bot went through staff or didn't and some other things

[neon summit]

ok

[sturdy swan]

okay. thanks

[tropic forum]

@long ferry

[sturdy swan]

where can i apply for my bot to be on top.gg

[neon summit]

go to top.gg then go to "add" at top then add bot

[quasi mist]

I have a question.
How can I remove a Bot from a Team so transfer the Ownership back to my User?

[long ferry]

Once moved to a team, cannot be transferred back

Only way is to delete it and resubmit it

[quasi mist]

Wow

[quasi mist]

Really?

No other way?

[long ferry]

Correct, is why you need to confirm you wish to transfer your bot to that team

[stark owl]

-cacheclear @plush orbit

[wild stone]

@plush orbit

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[plush orbit]

ty

[plush orbit]

same

when i do that

[tacit cosmos]

Was the issue where the server is already added but won’t show added in profile fixed?

[sturdy swan]

how long does it ussualy take to accept a bot?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[steel bobcat]

heyo
are tags being broken a known issue?

[gray kernel]

yep

[light salmon]

when my bot will be reviewed btw?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[neon summit]

my bot got approved but when i search it on top.gg it doesnt show up

[fluid birch]

It might take a bit of time until it shows up I think the bot page states 1-3 days

[neon summit]

1-3 days until it comes on the web?

btw web login also isnt working

[candid mica]

it might even take 1-2 weeks

[neon summit]

;-;

[candid mica]

cuz there is some issue atm

[neon summit]

@fluid birch

sorry for pinging you but

why does it take so long?

[fluid birch]

I am unable to answer that, sorry. I have no clue about how the backend and such works

[fluid birch]

Try clearing cache or using a different browser

[tired lion]

helloo

whats tbhe probelm

[tired lion]

on the search results ?

the search is broken as #Mac said

[slow jacinth]

818526585833521213

@fluid birch

[long ferry]

Never Joined top.gg

[fleet swan]

[long ferry]

Nothing in logs

[dawn rain]

@cerulean ember can you help telling me why I can't see my bot on the top.gg I just added him.

His name is WELCOMER

[cerulean ember]

You recently submitted it, it'll be reviewed nd will be available on site when it's approved

[dawn rain]

Oh ok

[cerulean ember]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[dawn rain]

Ok

[merry delta]

@dreamy abyss hey

[dreamy abyss]

Hi

[merry delta]

sry for my bot i had an error and i had to restart the whole system

[dreamy abyss]

If you have fixed the issue that caused the bot crashing, feel free to submit the bot on the site again 🙂

[sturdy swan]

Hey

[merry delta]

[sturdy swan]

Why do I get this when I try to manage my server?

[merry delta]

done

[sturdy swan]

@dreamy abyss

[dreamy abyss]

Are you the owner of the server in Discord?

Would you be able to send the Server ID?

[pure pewter]

Why can't I find my bot on top.gg?

[fluid rapids]

One message removed from a suspended account.

[cobalt sleet]

That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.

[fluid rapids]

One message removed from a suspended account.

[gentle garnet]

where can you report bugs btw

[cobalt sleet]

https://github.com/top-gg/issues

[gray kernel]

it would be preferable if you submitted a ticket at support.top.gg as this is checked daily as opposed to the github

[gentle garnet]

alright

[viscid iris]

I'm trying to log in to the website to vote but I'm getting a 500 error

it authorizes correctly but won't log in

[long ferry]

Using brave or opera perhaps?

If so, use a different browser

[viscid valve]

In how many day will my bot will verify?

tell

[fluid birch]

-upto

[wild stone]

@viscid valve

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[viscid valve]

it mean it can and can't verify

[sturdy swan]

hello

I still have the same problem

my discord server ( https://top.gg/fr/servers/851595466474913813 )
is not displayed on https://top.gg/fr/servers/search?q=quebec , or https://top.gg/fr/servers/search?q=québec

even on https://top.gg/fr/servers/search?q=qc&page=7 my server is not displayed ..

despite I added all of these tags on the page of my discord server ( " quebec " and " qc " )

could you help me please ?

( I already asked for help about this here, but I never had any help/answer for this )

[long ferry]

Search is still broken

[sturdy swan]

ok .....

ty

[floral burrow]

hi can someone help me to use the top.gg api for a "premium" command im trying to make

in discord.py

[lavish sundial]

Does reporting servers ever do anything?

[gray kernel]

#development might be able to help !

[gray kernel]

yes, our moderators go through the queue of reviews to ensure that our website is moderated properly

[lavish sundial]

Ah good

i jsut got scammed by some loser who has a server listed there

to sell valorant accounts

and thats against discord tos/riot tos anyways so figured i can report to get it removed so not one else gets scammed.

[dawn stump]

Its been more than a week and my bot isn't got listed in search results yet

[sturdy swan]

Yes!

[sturdy swan]

952597446188474439

[gloomy shell]

have you put this server on a team at all?

[daring adder]

https://media.discordapp.net/attachments/829359458080784444/956952693778305074/2022_03_25_17_22_39.mp4

Can Some one help me plese

when i klick on the button that well add my bot in top.gg web site it take me back

in the step 2

[sturdy swan]

no?

How to do that?

I can edit it rn

Fixed

[gloomy shell]

you don't need to! i was just asking because we have had some issues with a server being on a team, adn then the team being deleted

and then the server cannot be edited

but if your issue is fixed, thats great!

[merry delta]

my bot got declined bcuz monotring problem

[light salmon]

hmm

[obsidian locust]

All tags are broken, search is fully broken too

Vote is broken too

[gloomy shell]

Wdym by broken?

They seem to be working fine for me.

@obsidian locust ^

[obsidian locust]

So we don't have the same definition of working

[gloomy shell]

That doesn't happen for me. Are you using any adblocker or VPN?

[obsidian locust]

My vpn and my adblocker are disabled

[gloomy shell]

What browser are you using?

[obsidian locust]

chrome

[gloomy shell]

Can you see if it happens on another browser? I'm using chrome myself and that doesn't happen 👀

[daring adder]

what is thise guys

[obsidian locust]

I'll try. And btw, are you sorting bots by votes?

[mortal wing]

Thats broken atm

[gloomy shell]

The sorting is not working properly right now yes

[gloomy shell]

your bot needs to be approved before its listed. Click on the "this article" to read more about it

[gloomy shell]

when searching, are you accidentally enabling any of the filters on the right that might limit your results?

[obsidian locust]

@gloomy shell same on avast secure browser

only for the music tag

[daring adder]

how can i proved it ?

[obsidian locust]

And fun tag too

[gloomy shell]

you dont approve it, we do

read the article

[gloomy shell]

thats strange, the music tag works fine for me

[daring adder]

Oh Ok

[obsidian locust]

And mod is broken too

other tags are fine

[gloomy shell]

same with moderation and fun

thats very strange

[daring adder]

you and your team will liked

[obsidian locust]

Ah it's working on edge

Seems that it's not working on chrome based browsers

[mortal wing]

Snap back to firefox

[obsidian locust]

I didn't edited anything

[mortal wing]

[young echo]

How long does the website take to update the data provided from the api?

It's been like 3 days and I've been posting the server count since then and yet they don't update

[gloomy shell]

normally 30m to an hour

i would double check in #topgg-api you're doing it correctly

[young echo]

Will do

[gloomy shell]

and you are positive you don't have an adblocker on? I have seen this issue happen with adblock

otherwise i'm not sure what the problem would be

[obsidian locust]

Yeah adblocker is disabled

[gloomy shell]

okay, ill have to investigate this further

ill get back to you if i have an update

[obsidian locust]

here's the console if it can help

[daring adder]

Will it take a long time?

[gloomy shell]

oh thats very strange

thank you!

[obsidian locust]

Np, good luck 👌

[mortal wing]

1 week ish

[daring adder]

Thats Long time 🙂

[long ferry]

thats referring to bot avatars missing

can safely be ignored

[golden sky]

what is this

[gloomy shell]

you can now enable filters for your serarches

[golden sky]

this is dramatic for search results?

[obsidian locust]

yeah it is

[golden sky]

now total irrelevant non sense bots come as #1

[gloomy shell]

It'll affect your search results, yes

[golden sky]

why would anyone use top.gg if other bot lists offer normal search results

[obsidian locust]

Top.gg will still be first thanks to google index

[gloomy shell]

I'm not sure what you mean

[fluid rapids]

One message removed from a suspended account.

One message removed from a suspended account.

[daring adder]

Does live mean some admin checking my bot ?

[mortal wing]

Yes

[daring adder]

I'm excited

[sturdy swan]

any way to do smth like this?

topGG.on(`posted`).then(() => {
  console.log(`[Top.GG] Posted bot statistics!`);
}).catch((error) => {
  console.log(`[Top.GG] Failed to post bot statistics! ${error.message}`);
});

[gloomy shell]

#topgg-api can help you! :)

[sturdy swan]

didnt notice this channel thank you

Hi, when i add a bot, and i have to select "Select the top 12 categories that best represent your bot." i need to select 12 categories or even less, thx for helping.

[gloomy shell]

its up to 12! you can select less than 12

ill see if we can get that clarified

[sturdy swan]

Thx

[gloomy shell]

@obsidian locusthey! i'm looking into this tags issue. would it be possible if you could screen record what's going on to show me

[sturdy swan]

why my bot doesn't show up on search results?

https://top.gg/bot/857223666362613782

:(

[sinful girder]

is it approved?

[sturdy swan]

yes

[sinful girder]

when

[sturdy swan]

its available by link

[sinful girder]

it needs time to show

[sturdy swan]

about a month

[sinful girder]

hmmm

u sure

[gloomy shell]

It takes around 2 weeks to be indexed by our searching

Thats not intended, we are working on fixing it

but currently its around 2 weeks

[sturdy swan]

let me check exact time

[gloomy shell]

also I'll go ahead and give you the bot developer role since ur bot is approved

it must not have been automatically added

[sinful girder]

nice

btw

check #commands

nvm

how can i add the image like

-botinfo 155149108183695360

[wild stone]

Dyno

Dyno is a fully customizable bot for your server with a web dashboard, moderation, autoroles, automod, reaction roles, starboard, and more.

ID

155149108183695360

Username

Dyno

Prefix

? (customizable) | @Dyno

Server Count

6,622,731 servers

Monthly Votes

560 monthly votes

Total Votes

29,045 total votes

Tags

Giveaway, Logging, Moderation, Twitch, Utility, Web Dashboard

Owners

@cerulean hound
@random ocean
@flat breach

Mar 25, 2022, 7:22 PM

[sinful girder]

this

[gloomy shell]

I dont know what you mean by add the image?

[sinful girder]

the image in the embed

[gloomy shell]

I believe that the main image in our embed is the background url

[sinful girder]

ah ok ty

can u check my profile in #955901344630333440

[gloomy shell]

itll be checked by our moderators when they have time

[sinful girder]

ok ty

[torn saffron]

@gloomy shell there is a support of top.gg which tells me that the list of the bot by tag is according to the SEO my bot with 6k e votes and does not appear in any of the tags which I put, that made one week that it does not appear

[gloomy shell]

Yes that was me that answered your ticket.

we are also having a bug right now that causes categories to show some weird results. I can ping you when its fixed but I don't have an ETA

[torn saffron]

but my page is fine so I don't see the problem because it doesn't show up at all it's crazy
yes you can contact me

[gloomy shell]

i will let you know, thank you for your patience

[torn saffron]

it's like my bot isn't on the site

[paper hazel]

how can I make a nice overview like this?

[plush reef]

you can use html and css

[paper hazel]

oof

[golden sky]

hole the search is bugged

[plush reef]

My bot has some premium commands will the bot be still acceptable on botlist?

only 1 is currently premium

[paper hazel]

yes

I think xd

[fringe surge]

any chance i also can get this? i own https://top.gg/team/269555390064586752 and/which owns https://top.gg/bot/866956216420007946

[gloomy shell]

done

[fringe surge]

thanks by a ton

[void wyvern]

i am getting the below when trying to invite my luna bot. how to troubleshoot?

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[void wyvern]

lol

[kind ether]

why is the server count on top.gg not the same? i'm updating the stats every 24h and currently my bot is on 145 discord servers https://uploadi.ng/FX9TJPj8

[silver herald]

how do I remove a bid I accidentally bided to much I meant to bid less

[true bolt]

yo my bot is still waiting to show up in search, but it was accepted 3 weeks ago

https://top.gg/bot/950394511673131008

[long ferry]

known issue

[true bolt]

tx

is the upcoming patch related to it>?

i mean, tjhe maintenance

[long ferry]

the maintenance was already done, was related to site stability

not search to be fixed

[true bolt]

ok thx

[kind ether]

can anyone explain me this?

[long ferry]

caching

[kind ether]

my bot is more than 2 weeks on 140+ servers

[long ferry]

last posted longer ago

[white echo]

Hey @gray kernel when I will be dmed if I'm accepted to be bot reviewer?

[long ferry]

Those who are selected will be contacted by a Community Manager and guided through the next steps.

[white echo]

Okay

[kind ether]

ok maybe the api is not working on my bot. anyways, i'm currently rewriting my whole bot, and i will look if the api is working correctly

[merry delta]

wtf my bot got declined for a reason that im sure that didn't happen

[long ferry]

contact the reviewer then if you feel like the decline is wrong

[merry delta]

ill just not put it again

[grand ravine]

did you check if there isn't some command that makes the bot hang?

those are very common

[daring adder]

whay i can't fined my bot

[grand ravine]

cache

also why luca?

[grand ravine]

it was approved, but it isn't instant

[daring adder]

and i can't fined it

[grand ravine]

it takes time for it to be indexed

[daring adder]

oh

how mutche time

🙂

[grand ravine]

well, that's a tricky question

[frail barn]

even indexed bots are barely discoverable via search, the ranking is severely broken

[grand ravine]

the search is having some issues, so it MIGHT appear after a week or 2

[grand ravine]

known issue

[daring adder]

no way

😭

[frail barn]

shouldn't it be in #site-status if it's a known issue?

[grand ravine]

but it is already on top.gg, it just isn't discoverable through search bar

[supple mica]

There's a message on your bot page that says it can take a few days to show up in the search list.

[daring adder]

Ok, but I hope it comes soon

[grand ravine]

probably, but those search issues started being reported WAY ago, you can probably find them in this channel by searching "search"

[torn saffron]

I have this, my bot is on top.gg since 2 years

[long ferry]

It is intentional

[ionic cosmos]

How do i get dank memer?

[long ferry]

-invitebot @ionic cosmos

[wild stone]

@ionic cosmos

It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.

Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged[..], then we cannot help you. Reach out to the bot developer for these issues by going to their support server.

[ionic cosmos]

one what website?

[long ferry]

read above

[slow jacinth]

wtf bro

https://top.gg/bot/memes

[long ferry]

memes

or just

have them search it through search

[slow jacinth]

done

[long ferry]

yk

works too

[slow jacinth]

👍 👍

[mortal marsh]

i added the top.gg server count code to my bot and it’s not showing and i added my token from the webhook page

[long ferry]

caching

[mortal marsh]

ah

[long ferry]

Mostly focus on irl, but on Top.gg, basically moderation, site moderation and queue like brs

[summer patrol]

Yea was just about to say anyone struggling to access Top.gg

[mellow harness]

same error

btw what does this mean?

Your bot page is live!
Please allow 1-3 days for your bot page to appear in search results.

[vernal swan]

[mortal marsh]

it just means it will take a few days for it to index on the page

[mellow harness]

but my bot pages exists for like two years

[mortal marsh]

ok well that’s normal

[mellow harness]

ou okay great

[mortal marsh]

#site-status

[mellow harness]

ik

[sturdy swan]

Was taking forever to vote and a captcha came up. Since when did captchas come in?

[mortal marsh]

@sturdy swan the website just came back online

[sturdy swan]

And what about the captcha?

[mortal marsh]

the webhooks page is not loading when you edit your server

the save button is not working

nvm

[sturdy swan]

Is this a bug or ??

The site is still waking up?

[scenic bough]

@long ferry

Umm, its sitting with 370k+ votes but says this on dbl.

[long ferry]

we're not the developers of the site you're referring to, you'd need to reach out to them about that

if you're still able to actively view it on top.gg, it is still on our site

[sturdy swan]

Is this a bug?

[scenic bough]

Okay will do so, the bot is still not viewable in most tags it should be on

[long ferry]

not sure what you're referring to? It still saying Voting?

[sturdy swan]

But the msg came up saying I voted

While it says voting...

[long ferry]

You voted then, thats normal

[sturdy swan]

Oh ok

Ty

[mortal marsh]

is anyone having issues with top.gg?

[mellow harness]

idk

So I have a question. I have six updates here, where actually only one should be there. I can't delete them either.

I can't edit them either.

[mortal marsh]

is there a way a staff member can delete a invite i made for my team?

[supple mica]

There is no way to revoke an invite once it's been sent.

[mortal marsh]

great

[magic sundial]

Is this true or fake?

[mellow harness]

fake

the true owner is @snow badger

[magic sundial]

Hmm

Ok

[inland compass]

Site again down host error

[midnight nacelle]

yeah im getting 524s

its honestly impressive how much topgg manages to go down

[inland compass]

Bot long discription supports which language

[torn saffron]

lol

[inland compass]

Btw too much down

[supple mica]

There's a lot that goes on behind the scenes! Small updates can unfortunately cause ripple effects.

[midnight nacelle]

i get that - i've been there myself, but even so

[inland compass]

Bot long discription supports which language. Like markdown html

[supple mica]

HTML and MD yes

[inland compass]

Ok

[sand brook]

The site doesn't load for 1 minute usually it loads within a second

Is it down again

[inland compass]

5 sec + 1 sec

[cold stratus]

Welp, top gg is down again

[noble badge]

what your bot id?

[daring adder]

whay ?

[noble badge]

top.gg/bot/botid

[daring adder]

i have to wait

[noble badge]

that how you will find it

[daring adder]

yh

[noble badge]

ik it down again

[frigid sorrel]

what are the bots present on the server?

[noble badge]

what do you mean?

[heady wharf]

How long this will take?

[long ferry]

currently no eta

[heady wharf]

My streaks

[long ferry]

perhaps ask the bot developers about possibly pausing the streak

if they're saying no, then nothing we can do

[sturdy swan]

the site is back up

i just voted

[opal spindle]

https://tenor.com/view/will-ferrell-elf-buddy-the-elf-throne-of-lies-christmas-gif-3580667

[sturdy swan]

nope

[waxen current]

im getting error 524

[opal spindle]

still not loading. I voted one 10 minutes ago and none since

[craggy niche]

anyone available to help with squid-game bot?

[sturdy swan]

while it was down

[sturdy swan]

just wait until it loads

pl

ok

now its down

[opal spindle]

https://tenor.com/view/ding-dong-gif-22955046

[lunar jay]

Any idea how long it could be?

[visual karma]

Is the website back up?

[sturdy swan]

Nah

[visual karma]

sadge

[sturdy swan]

R u from Pokétwo?

[visual karma]

Karuta and a few other bots

[sturdy swan]

Useless + more useless ?

U mean ?

man when can the site be back up nowadays Its going down for so many hrs 😡

[visual karma]

I just use them for fun

[sturdy swan]

JK

[visual karma]

I figured but it's hard to read tone in text

[sturdy swan]

Any support Team ❓

[sturdy swan]

True

[visual karma]

We should probably take conversation out of support

General 2?

[sturdy swan]

2hrs ke bad check karna biro

[sturdy swan]

Yea

[candid mica]

#general-int is for non english only, you could use #general

[visual karma]

Oh didn't know thanks

[sturdy swan]

@candid mica When Is The site Gonna Be Back

[sturdy swan]

U india or other country?

[somber parcel]

please, be patient. we are looking into it and we don't want this as well.

[visual karma]

US

[somber parcel]

please move chat to #general.

memes in #memes-and-media pls :)

[sturdy swan]

Come #general for sake of joe mama!!!!!

[sturdy swan]

How Much Patience We Are Waiting since so many hrs This Issue should Be Fixed

[somber parcel]

It is really difficult for us to fix it when we don't know what the issue is. We have developers who are literally fixing it right now, so please be patient.

[plucky nimbus]

I doubt anyone wants it

it’s hard

to like fox something

Fix*

try not to complain @sturdy swan

fixing bugs is a pain and I’m sure you know that since you are a developer your self I think

unless you aren’t then well

https://tenor.com/view/elmo-shrug-不造-i-dont-know-gif-5094560

[peak jasper]

Some pages still loaded

Rest 503

But seems working now

Can login

[radiant lagoon]

Can't vote. keep getting a 503 error but I know other people are able to

[peak jasper]

Clear your browser

Might be catching or still working on it maybe intermittently

[sturdy swan]

Same with all of us

[radiant lagoon]

Just glad I'm not the only one

[sturdy swan]

Lol

[peak jasper]

I just join server to say hope they have luck fixing it

Cheers from fellow dev waiting to vote for bots xD

I could be wrong but from outside weird get 503 on most pages and root page but some subs are working

[sturdy swan]

voting is back up

[sturdy swan]

Rlly ?

yep

@sturdy swan

[sturdy swan]

check for yourself

Done

and its up for you?

it is for me

[sturdy swan]

👍 Good Job Must Be Appreciated

[sturdy swan]

working for me

The site Has Opened 👍but It shows Voting From The Past 1-2 Minutes

[sturdy swan]

it sometimes counts

its a weird glitch

[sturdy swan]

rg

eg

back up

and fast

[sturdy swan]

try refresh now

its back up and fast

[sturdy swan]

back up and fast

[sturdy swan]

Done bruh

hello, how long should i wait until my server shows up on the website?

[vernal swan]

I'm getting more mixed systems than my Ex for y'all

[sturdy swan]

its back up

they havent announced yet

[vernal swan]

I still have trust issues

[sturdy swan]

@vernal swan

[vernal swan]

She can tell me she changed all she wants... But it's constancy I want...

[plucky nimbus]

my bot still doesn’t show up :(

[final swallow]

so i changed my bots name, and changed its featureset, deleted and got re-accepted under the new feature set, but when you use the search bar it only shows up when you type in the old name. is there a way to change this?

the old name has no relevance to what my bot does now btw

[toxic topaz]

rip 24 march

[inland compass]

<script> is allowed in large description of bot ?

Unable to save

[sturdy swan]

Since it supports MD I think so
But I haven't tried

[sturdy swan]

What is unable to save?

[stark knoll]

Guys is the search issue fixed ._.

[sturdy swan]

no

you cannot use the script tag

[sturdy swan]

#954488568967995472

how long should i wait until my server shows up on the website?

[mental mural]

https://top.gg/api/widget/919314151535419463.svg

what is this called?

[velvet tartan]

Same

Why my bot is not acceptable on top.gg if i own the codes and uploaded it on github and the codes i didn't own in that i am a contributor

[sturdy swan]

as discussed before.
talk to the person that declined your bot

[thin urchin]

hey, is there an guide or an example for creating a command which requires a user to vote in-order to use it?

I am using discord.js v13

[cerulean ember]

#development

You can ask there

[thin urchin]

okay

ty

[dawn rain]

Why 932155406162219018 got banned?

[crude imp]

Hello

[outer shuttle]

It's been more than two weeks

[crude imp]

Previously My server had many votes but after some months it showing it s more than 2X lower votes.

[chrome smelt]

https://cdn.tazhys.gg/i/YcKiHUCJ.png
751707449370869840

[supple mica]

-b 751707449370869840 dm ads

[wild stone]

PEACE#2503 was successfully banned.

[vernal swan]

[supple mica]

dm advertisement? If so, please provide id

[upbeat token]

oh no i'm providing a problem

[supple mica]

Ah all, good

[upbeat token]

my server, laka cafe's voting thing is broken?

[supple mica]

Can you provide a link to your server on topgg?

[upbeat token]

sure give me a second

it won't show?

all i see is this

[supple mica]

What link are you trying to access?

[upbeat token]

i'm not quite sure what that question means-

i can see this though

[supple mica]

And the votes page doesn't work?

[upbeat token]

nope

[supple mica]

I see, are you the owner of the server?

[upbeat token]

yes

i refreshed it and-

[supple mica]

Ah must've been cache, all working now?

[upbeat token]

no

[upbeat token]

cus when i try and vote for the server, the second image comes up

[stark knoll]

Search is still not listing my bot so I guess it is still not toally fixed

[sturdy swan]

hello does anybody nows where can i apply for my discord bot get verifyed by discord?

and can anyone change my nick name to Vlad ?

[supple mica]

-notdiscord

[wild stone]

@sturdy swan

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[vernal swan]

-notok

[worn gyro]

Why does my bot still not show when searching, even after 12 days.

[toxic estuary]

How to put images on my bot page description?

[worn gyro]

The bot page is fine too, it's weird

[worn gyro]

You can use Markdown or HTML to add images.

With Markdown
![Peepy User Profile](https://cdn.discordapp.com/attachments/952765779579895838/952797542234603540/Desktop_Screenshot_2022.03.14_-_16.15.13.76_2.png)

Example

[dawn rain]

What is this?

[toxic estuary]

thanks

[worn gyro]

Markdown image embed

[toxic estuary]

it has been more than 3 days my bot is being listed in search results

[worn gyro]

I use those on my phone, I am not on the site with my PC often

[dawn rain]

What's that.

[worn gyro]

I have already replied and told you.

[white echo]

Also why I need wait this 2 days 3 days my bot is approved and I waiting 5 days to get in search

[slender oar]

Hey there! Does anybody face lagginess while searching for a server or a bot on top.gg? For me, on the phone writing, a word on the search bar takes approx 5s to show up on that bar. Not sure why it's happening or is it just only for me?!

[worn gyro]

It takes time for things to index, especially on something as large as top.gg. But still, 12 days is quite a long time

[worn gyro]

Could be your phone performance?

[copper flare]

@tacit zodiac I received an email telling me to contact yourself.. I'd like to discuss a large partnership

[slender oar]

I thought so, but only two applications are opened, Discord and Firefox, usually I can open a bunch of applications without any lag. Even if I tried YouTube, seems good to me.

[sturdy swan]

maybe you are too late because xignotic is no longer an cm

[worn gyro]

Try another browser on your phone?

[slender oar]

Hmm, okay.

[worn gyro]

It works fine for me, so it may just be something to do with your device

[slender oar]

Might be, just tried out a chromium based browser (vivaldi) looks smoother than using on Firefox, I think it was something issue with firefox, but anyway, thanks for suggestions.

[proud shore]

Can somebody help me let voted = client.topgg.hasVoted(message.author.id) if(!voted) console.log("CAO"); if(voted) console.log("PI") my bot console log Pi even if member don't vote

[slender oar]

hasVoted must be an await, in docs seems like hasVoted returns a promise

[proud shore]

so let voted = await ...

[slender oar]

try it.

[proud shore]

sec

yey is work

tnx

@slender oarcan you send me link docs?

[slender oar]

https://topggjs.readthedocs.io/en/stable/Api.html

[proud shore]

tnx

There i can find also to send message if user vote?

[slender oar]

Do you mean to send a message to the user's dm after they voted?

[proud shore]

yes

xD

[slender oar]

Just check does they voted, then use your discord API library functionalities to send messages to that user. For example after a user vote, fetch the user id, and get the dm channel to send the message.

[proud shore]

so

if(voted)
{
interaction.user.send ...
} ?

Like that something

[copper flare]

Is anyone around who could help?

[sturdy swan]

other cms

[copper flare]

@cobalt sleet @gloomy shell are you able to help with this?

[long ferry]

The staff member in question is no longer within the team, when have you received that email?

[copper flare]

a few month back now

[long ferry]

I'd suggest possibly reaching out to @somber parcel or responding to the email you received / [e-mail]

[worn gyro]

I can show you the webhook I wrote for receiving votes if you want

[raven cairn]

bruh why is my bots profile picture not showing up

[fluid birch]

-refreshdata

[wild stone]

@raven cairn

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[raven cairn]

I did

its still not showing up

[fluid birch]

Might take an hour for site cache to update. You might also need to clear your browser cache to see it updated

[upbeat token]

still no reply

[grave star]

I've been waiting 15 days for my bot to appear in search and still isn't 😩

[long ferry]

Search is a known issue right now

[long ferry]

Caching

[upbeat token]

i see

[proud shore]

If you can

[obsidian locust]

Yes, i'll do it later

[hidden onyx]

Hello, how do I know that my bot has been accepted on the site?

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[proven plover]

i haven't added mine yet

[hidden onyx]

How long does it take for my bot to be accepted?

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[primal pelican]

Hi, I too have been waiting for 4 days for my bot to be visible in the search bar
@long ferry

[long ferry]

known issue right now

no eta for a fix

[proven plover]

when my bot get verified it will be added here

?

@long ferry

[long ferry]

no it will not

we stopped adding bots here

[proven plover]

oh

im gonna apply at 75

[primal pelican]

But how long do I have to wait?

[long ferry]

there's no eta

[proven plover]

wait what happens wen u add ur server in topgg

?

[long ferry]

it gets listed onto our site

[proven plover]

oh

[primal pelican]

@proven plover ntm

[proven plover]

oh

before i add my bot there i need update it then.

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[primal pelican]

T mor

[long ferry]

stop pinging that user please

[primal pelican]

Yes ban

[rustic root]

I got the channels mixed up

[main crown]

<@&817055174613794826> we’re do I claim my vote credits because I got 100 votes for my server

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[main crown]

Ya but where

What page

To see

[long ferry]

At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.

[main crown]

Oh at the end of the month

So I gotta wait till March is over

Right

Or can I do it now

[thin urchin]

Is the voting system for servers same as the one for bots?

[long ferry]

basically works the same yeah

just not an API for servers

[thin urchin]

Ight

[thin urchin]

Ye ofc

[hexed vessel]

When will I be able to see my bot in search results?

[mortal marsh]

It can take a few days

[hexed vessel]

but it has been 2 weeks since i got approved

[long ferry]

it might not show up at all right now

see above

[main crown]

Ok so I see this can I reedem it now

[long ferry]

its not the beginning of the month yet

[main crown]

Ok

[hexed vessel]

Will it be fixed?

[main crown]

Still kinda confused

[proven plover]

if your bot gets declined whats happens

?

[mortal marsh]

i’m confused why isn’t it showing for me?

[long ferry]

because site issues right now with search

[hexed vessel]

Wait so how do I make it show in search results

[mortal marsh]

ok thanks

[long ferry]

by waiting for the site devs to fix that issue

[proven plover]

@long ferry (sorry for the ping)

[long ferry]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works could help with that

especially https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works#:~:text=my bot was declined... now what%3F

[primal pelican]

Are there ongoing maintenance to try to resolve the problem?

[long ferry]

the maintenance was just there to do some site stability things, it will likely not be fixed through a maintenance

[proven plover]

I rlly hope evan gets verified

[primal pelican]

But the devs is trying to fix the problem right now ?@long ferry

[hexed vessel]

you have to fix the problem and resubmit it?

[sturdy swan]

You've submitted no bots, so it won't be verified anytime soon.

[long ferry]

They are aware, cant give any insights on what the current status is of that issue

[proven plover]

i havent submitted it yet

[hexed vessel]

then what did you expect me to answer lmao

[proven plover]

i mean like when i do send it

but i have to wait for 75 servers

[hexed vessel]

why

[proven plover]

i thought its only 75 or 100?

[long ferry]

-verifybot

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[long ferry]

to note: We are not related to discord's verification

we merely list your bot on our site, we do not have a guild requirement or requiring your bot to be verified

[proven plover]

i see

[primal pelican]

@long ferry If we have to wait another 2 weeks for it to be fixed, it's boring

[lofty basin]

When I finish it goes to the same page

[sturdy swan]

There's nothing moderators can do about it and nothing you can do about it. Simply be patient like everyone, you're not the only one being affected.

[long ferry]

Are you possibly an admin trying to add a server?

[lofty basin]

I'm the admin

xddd

[long ferry]

Yeah we're experiencing some issue with that right now, could you try going through the same flow again

[lofty basin]

I have done 5 times

[long ferry]

Have your owner add the server instead for now

[lofty basin]

no

[long ferry]

We can't help then for now, the only way is to have your owner add it instead of you

[elder cloud]

What's this?

@cobalt sleet

[gloomy shell]

please dont ping specific users for support. ask your question and wait for a response

you can put a server that is listed on Top.gg to be featured on your bot's page- like your support server

[elder cloud]

Hmm I can't understand

[sturdy swan]

Hello, I added my bot on top.gg to my old account but my old account has been deleted from discord, how do I transfer it to my new account

[noble badge]

if you have top.gg bot in your server you can add your server to there

[dreamy abyss]

If you have a Discord server for your bot, you can add it to Top.gg and link it to your bot
That way people can join your support/community server by clicking a link on your bot page

[dreamy abyss]

You can contact a online mod to get them to delete it from your old account
After it has been deleted you can submit the bot again on your new account

[sturdy swan]

Okay thank you

But where can i contact a online mod ?

[dreamy abyss]

Look in the member list and see who is online

[sturdy swan]

Ok thanks

[sturdy swan]

The only animated emojis are the tick and cross ones which are so small that someone can't even see

How will that cause seizures to someone

[long ferry]

Feel free to contact the bot reviewer who declined your bot, they can give you more information about your decline.

[winged kite]

My bot just got approved on top.gg but won't appear on the new list?

[obsidian locust]

👌

[gloomy shell]

thank you very much

[mortal wing]

Why do you have so many tabs opened

[sturdy swan]

It's not a "new" list, but more like a "trending new" list, meaning that not every bot goes there.
In addition to that it's a known issue, developers are aware, developers are looking into it, please be patient.

[obsidian locust]

Usually I have 20 times more open tabs ( no joke )

I closed 43 tabs yesterday 👀

[winged kite]

ohok

[flat phoenix]

/join

[sturdy swan]

This is a support channel, #commands is for bot commands.

[stark creek]

I tried to vote using the bot but it said that it was down. I was using it for tatsu and I vote everyday. Can I get a vote in for yesterday?

[chrome smelt]

That's not how it works @stark creek

[stark creek]

Ah. Thank you. There was an item in tatsu that I really wanted that was a monthly thing. Could there be a way where in the future if the server was down, that the vote could be added when it got back up?

[chrome smelt]

no idea

[long ferry]

Its unfortunately something up to the bot developers to do, they can make the decision on that and we dont have any control over if they decide to allow that or not

[stark creek]

Ah, thank you. I'll see if I can make a suggestion to the bot developers. The both of you have been great 😁

[sturdy swan]

how would i refresh my bot's pfp or does the Refresh data button take a time to refresh it?

[long ferry]

try making an edit on your bot page afterwards

[sturdy swan]

anyone got the same problem, i am not able to see my server on the website after searching too much

[long ferry]

search not working properly is currently known

no eta

[sturdy swan]

Hey, I published my new server and my friends voted for it but it still shows 0 votes. what do i need to do

[gloomy shell]

it takes some time for the counters to change due to caching, check again in a few hours

[sturdy swan]

okay

i wondered because my friend voted 30 mins ago but it showed 0 votes...

okay now i know. Thanks :)

[candid elm]

I'm unable to post my server on top.gg

When I invite the top.gg bot, it posts an invalid link

https://top.gg/servers/956934811098943519

[sturdy swan]

i had this today, looks like previous invite is still there

[terse sail]

My bot is now approved on the site, so can I leave this server or I have to stay in the server?

[long ferry]

You are not required to be in the server, but we will not be able to reach out to you incase of issues with your bot (such as it violating any of our guidelines) and we might end up deleting it without your knowledge since we weren't able to contact you

so it is recommended, but not required

also helps you stay up-to-date with stuff happening on our site

[tacit idol]

[proud shore]

Can somebody help me ``` <p class="card-title" style="font-size: 50px !important;line-height: 15px !important;letter-spacing: -0.06em !important;font-weight: bold !important;" data-target="<%= client.guilds.cache.size %>">0</h1>

[long ferry]

#development

[ashen crown]

Site down

[wide helm]

[wispy aspen]

yea

[sturdy swan]

Again

[ashen crown]

I am creating a server but can't add bots because site down

[gloomy shell]

I'm contacting an engineer about it

[ashen crown]

[sturdy swan]

Y is it even down again they just did maintenance on it 2 days ago

[proud shore]

what this means
TopGGAPIError: 524 undefined

[long ferry]

Read above

[proud shore]

okay 🙂

[noble badge]

probably their api cant handle it

[sturdy swan]

Just like what's been happening with discord

[noble badge]

mhm!

[sturdy swan]

what does it have to do with api

[noble badge]

lot of things

[gloomy shell]

please keep this channel on topic

[noble badge]

alr!

[wheat canyon]

is there a bot that automatically spams in a seperate channel like a spam bot
sorry if my question is lame

[gloomy shell]

considering thats against Discord TOS, no probably not

also this channel is for support with the website only

[wheat canyon]

im not using it for nuking server or smth illegal
i am using it for a discord bot called "poketwo" which spawns when there an amount of 100 messages are sent so i ned a bot that spams so i can get those 100 messages per spawn easily

[gloomy shell]

yeah and thats 99 percent likely against the bot's terms of service

[wheat canyon]

hm uh

but i alr saw a bot spamming in a channel

[gloomy shell]

then feel free to report it to discord as that isn't allowed

[primal pelican]

hi i wanted to know why the site is unavailable? you have a problem with the api?

[gloomy shell]

we are working to resolve the issue

[pulsar aspen]

oh

ok

[primal pelican]

Ok thx

[wheat canyon]

and that server is still alive.

[pulsar aspen]

i got a message that says it's a host error

so

good luck to you guys

👍

[wheat canyon]

how to report

[gloomy shell]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[wheat canyon]

-discordreport

[gloomy shell]

the third link

[lucid crescent]

I am getting 503 error while opening website

[gloomy shell]

#site-status

[gloomy shell]

https://support.discord.com/hc/en-us/articles/360000291932-How-to-Properly-Report-Issues-to-Trust-Safety

[lucid crescent]

okay

[lunar oracle]

is the website down

[gloomy shell]

#site-status

[wheat canyon]

@gloomy shell thanks for ur help have a good day

[gloomy shell]

youre welcome, you too

[wheat canyon]

ok

im reporting

[crystal zephyr]

i created a Reputation bot , does it follow Discord TOS?

it just have two slash commands to add Rep and Check Rep

Positive or Negative Rep

[sturdy swan]

is the website down?

[gloomy shell]

#site-status

[gloomy shell]

that sounds fine

[crystal zephyr]

thanks.

[sturdy swan]

Any idea why does the site goes down often? It never used to happen earlier

[patent tundra]

hmm

i wonder why

maybe #site-status ?

[sturdy swan]

I see, looks like they are still investigating 🧐

[patent tundra]

[mortal marsh]

my team name and picture is not saving

[primal pelican]

the site is still dead 🤣

They're really in trouble right now

With the site dead and the searches

[orchid dove]

Hmm stie not really back online xD

*site

[pearl jay]

I see that this message says the site is back online #site-status message
But it's still not working for me

[pearl jay]

yeh

[orchid dove]

Maybe it takes a bit for updating on all reagions of the works I guess

[pearl jay]

maybe

[zealous heath]

Same problem?

[torn saffron]

pff

[raw herald]

Same for me

[long ferry]

#site-status

[final swallow]

hi i deleted then re-added my bot but it does something completely different from what it used to, i also changed its name too, but when you search for it it only works by searching its old name, is there a way to fix this?

[zealous heath]

site developers try to solve this

I made support ticket about it

[final swallow]

nvm i saw someone previously got told to use the refresh data button on your bots page

so i clicked that and i've been waiting for like 15 minutes and its still loading

[zealous heath]

I tried, but nothing changed

[final swallow]

oh

[gloomy shell]

refresh data takes 30m to an hour due to discord caching

however, i would wait until our site issues are resolved

[fluid helm]

i cant access the website

its loading forever

[final swallow]

#site-status

[runic river]

is the website down right now?

[gloomy shell]

#site-status

[runic river]

sorry! should've read literally a message above 😅

[daring adder]

whats going on

[final swallow]

look at the messages above (hint: #site-status )

[daring adder]

Ok

my friends coders web site are dead to

whats going on

[frosty siren]

site down

[daring adder]

all sites

[true vigil]

My topgg stuck on redirecting

[frosty siren]

topgg

[daring adder]

and more

[frosty siren]

idk about that

[frosty siren]

#site-status

[true vigil]

Ty

[visual pilot]

503 Service Unavailable
No server is available to handle this request.

fix?

[gloomy shell]

#site-status

[visual pilot]

when that ill be fixed i don't want to miss the vote

[gloomy shell]

we're working on it right now.

[sturdy swan]

huh top.gg on 503

[wintry mist]

lol

[visual pilot]

lol

[gloomy shell]

Yes, Top.gg (the website) is Down and Not Currently Working

Please take a look at #site-status.

I will unlock the channel once we are sure everything has been resolved.

[wide helm]

@gloomy shell

top gg down

again

[floral pagoda]

Works for me...

[glass hedge]

What happens if I delete the team associated with my Discord bot (on top.gg)? 👀
Will the bot page get deleted? Do I get the ownership since I'm the owner of the team?

[daring adder]

can some one do that

[glass hedge]

What do you expect? You need to wait for a couple days

[sturdy swan]

Known issue, developers are aware, developers are looking into it, please be patient.

[daring adder]

Ok 💝

[small sphinx]

nice!

[torn saffron]

same lol

[supple mica]

We're aware of the issue and the engineers are looking into this

[small sphinx]

wish you guys luck

[sturdy swan]

Top.gg down?

[high wolf]

Top.gg down?

[supple mica]

[high wolf]

Whens #site-status being updated

[supple mica]

When someone with the permissions to that channel has time to update it

[high wolf]

P

O

I see

[sweet sail]

Hello

[vale flint]

Hello

Can i know when i submitted my bot?

[winter walrus]

You haven't submitted any bots yet.

[vale flint]

It hadn't accepted yet

[winter walrus]

There are no logs of you submitting. Did you use another account by any chance to submit it?

[west shore]

Whenever I try to add my server, I get a 404 👀

[vale flint]

And now? @Vision#٧٥٢٠

@winter walrus

[supple mica]

Yes you've now submitted a bot to the queue^

[vale flint]

I thought i submitted it and iam waiting for 2 weeks for nothing

[plucky nimbus]

my bot still doesn’t show up :(

[long ferry]

We're still aware of search issues, no eta

[cyan niche]

I quite don't understand, why my bot is not anymore on music tag page 2-3. I have around 4.1K votes. What could be the reason?

[long ferry]

See above

[cyan niche]

Oh! I am not alone. I see

[hexed vessel]

In weekends, what is the voting cooldown?

Is it still 12 hours

[grand ravine]

Ye

[hexed vessel]

oh ok idk why I thought it was 6

[grand ravine]

Because you heard "double votes"

But it's the other way around, you get 2 votes per vote, not 1 vote per 6h

[vestal pasture]

How do I buy gems in the store?

[long ferry]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[wind mortar]

Is top.gg's vote sorting broken? When I go to a tag, and made sure it sorts by Top, it shows a bunch of servers with barely any votes

like this for example

[viscid valve]

@steady finch

[noble badge]

um i did not mean delete my team off my discord bot how to get ownership again?

[teal barn]

Hello! I wanted to ask that my bot does not appear in search results
It has been more than 2 weeks since it was approved, can I please know the reasons?

[sturdy swan]

Known issue, developers are aware, developers are looking into it, please be patient.

[teal barn]

ohh, thank you!

[timid quest]

is anyone online that could help me out a bit

[neon summit]

im not support but i do know some things about top.gg

whats up

[timid quest]

just a question about music bots. i was able to add one it was late last night and now it wont let me add a second do they have to be on different channels?

[neon summit]

wdym

oh top.gg wont let u add bots to ur server?

must be a problem with the bot or your wifi. top.gg offers bot invites link only

it has nothing to do with the site

it has happened with me also multiple times

[timid quest]

oh okay last night i addded lofi girl but im pretty sure she has her own discord bot

i appreciate it

[neon summit]

i see, np

[neon summit]

just a quick note if u dont know about lofi girl: Its a radio that plays music 24/7, to put your own music into it you need premium

I think

[timid quest]

yea ive been listening to her for a year or so adn okay gotcha thank you

[sturdy swan]

where can I find my "Server Webhooks"?

I'm trying to setup a vote tracker

[timid quest]

go to server settings and click integration or whaterve

[sturdy swan]

https://i.gyazo.com/c9afc29494e07f711895ada2a96a1e83.mp4

I don't see it anywhere

[crystal zephyr]

I wanna delete my old unused bot from my Profile , How to do?

[candid mica]

there should be a delete bot button in your edit bot page

[crystal zephyr]

ohk

[sturdy swan]

Hey, what can someone do if he got the bot token on topgg

[sturdy swan]

not much

if you mean the top.gg token

Yes

Ty

[hexed vessel]

On your first 101 votes, you will obtain $15 in credit.
Is this the first 101 votes ever, or per month?

[slow oriole]

ever

first 101 votes ever: $15 credit
every 1000 votes per month: $1 i think

[hexed vessel]

so if I got the first $15 before and this month I have 500 votes I will get 0.5 dollars in credit?

[slow oriole]

i dont think so

[hexed vessel]

So it must be 1000?

[slow oriole]

im pretty sure

[candid mica]

per month

[slow oriole]

im sure i read on topgg that its the first 101 votes ever

[candid mica]

nope, you can get $15 if you get 101 votes every month

but after 100 votes the next votes value decreases (but only for that month)