support

[merry delta]

aaaaa i don't have friends to solve the problem

[long ferry]

we cannot help you in a top.gg oriented support channel either, consider asking in #development or #general perhaps

[final swallow]

would these emojis be considered "epilieptic"?

[long ferry]

somewhat debatable, multiple opinions needed from staff

[final swallow]

i have them on some of my bot's buttons

[grand ravine]

I'd not say epileptic, but confusing af

That said, there are many levels of "epilepsy"

[merry delta]

nah i have Epilepsy and nothing happend

[grand ravine]

I once saw someone have a seizure because the color was too vibrant

[final swallow]

hm

[merry delta]

like ur pfp there is to much light

[grand ravine]

No, like, #ff0000 red

Very strong colors might cause sezures on higher sensitivity epilepsy

[long ferry]

as I said, its debatable within the team

as epilepsy might be triggered differently

though if you're really concerned, consider not using any animated emojis at all

[sturdy swan]

Ty my votes are recovered : D

[shy harbor]

My friend(778111263963480114) is currently banned from the server, why is he banned?

[chrome smelt]

@long ferry 👀

[long ferry]

-appeal

[wild stone]

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[shy harbor]

thanks

[long ferry]

also doesnt seem to be banned here

at least no logs of that

[shy harbor]

ill inform him about that 👍

[gaunt herald]

Hey I applied For top.gg how much time to get result I am waiting 🎉

[rigid valley]

I would say no. But another BR may disagree, so I would personally recommend not using them, but it's up to you

[stark knoll]

1 Week for so.

[gaunt herald]

Oh okay

[stark knoll]

Yes.

[whole shore]

How to verify our server on top.gg

?

[long ferry]

it should be added right away

[whole shore]

I have invited this bot on my own server

But I can't understand how it's work

:(

@long ferry

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[whole shore]

I know about this
But when I search
Top.gg verification center then I can't see this bot

[long ferry]

What is your goal

adding a bot or a discord server

[whole shore]

Discord server

[long ferry]

a discord server does not go through verification

[long ferry]

read the article above

[whole shore]

Okkk

Then how to mention my server in this Bot

[long ferry]

??

#development

[sand harbor]

hello can i ask?

how to add website in top.gg

overview

[long ferry]

By using an iframe

[sand harbor]

where

[long ferry]

In your long description

[sand harbor]

can i see the code

of i frame

[long ferry]

Look up on how to use iframe, it's not difficult

[sand harbor]

where can i see that

[long ferry]

https://lmgtfy.app/?q=how+to+use+iframe+in+html

[thin bolt]

Hi, I have a bot with a friend on top.gg, but we have a slight problem. His old account doesn't exist, and back then there were no teams on top.gg, so we can't edit things on the bot page and stuff. Is it possible to somehow convert or delete the bot so that I can add it and then put it on a team? (bot Mr. Infinity)

https://top.gg/user/8253181219479158784

[hexed vessel]

Is there anything I can do or when will it be fixed?

[low sparrow]

You just gotta wait, there is no estimated time on when it would be fixed

[steep lantern]

I still get it, but my stats are posted

[cerulean ember]

You already submitted it yesterday when you made new edit! Bot is in que rn

[sturdy swan]

romani?

[potent acorn]

why is that happening

and how can ı fix that

[thin bolt]

If someone can help, please ping me

[sturdy swan]

the bot must have a help command?

[cerulean ember]

Must have help command or has explaination in long desc @sturdy swan

[sturdy swan]

ok

[cerulean ember]

Yes, you can dm any moderator with enough proofs that shows that you are the actual owner of bot, it can be anything such as eval command or any owner command! They can delete bot and will guide you with further steps!

[thin bolt]

Okay, thanks

[ionic junco]

can't insert the token

[long ferry]

It's not for inserting things

Press generate, then refresh the page

You'll have your API token then

[hollow mountain]

i applied for the bot reviewer for topgg, how will the topgg staffs contact me if they want to?

[cerulean ember]

If you get selected community manager will dm you for further process!

[hollow mountain]

is there any ETA ?

[candid mica]

if you haven't been contacted within 2 month, yours are probably rejected

[hollow mountain]

ok

[sturdy swan]

any idea why I'm still ratelimited?

if you remember what problem I had

[long ferry]

we figured its because you're unauthorized on that endpoint, what happens when you try posting your stats now

[sturdy swan]

you mean now now?

[long ferry]

also, please try manually posting something to the api such as reqbin or postman

yes

[sturdy swan]

so I I'll run a command which will post the stats?

to check

[long ferry]

dont do it through a library, try making a manual request to the endpoint

[sturdy swan]

how?

[dreamy abyss]

Postman or a curl call from your terminal

[long ferry]

https://docs.top.gg/api/bot/#post-stats

[sturdy swan]

well

can't you like just tell me why I'm still ratelimited? I got not so much time rn to check how postman works

[long ferry]

We cant help when you have not tried it

[sturdy swan]

wow

[long ferry]

You can try doing so once you have time for it, but we need to confirm that it is not something related to a library or your own network (such as your ip being permanently banned by cloudflare)

[sturdy swan]

or I'll just create a new bot

and submit it

[cobalt sleet]

That won't solve the issue if it's your IP that's banned by Cloudflare

[sturdy swan]

can't you check if i got banned?

[cobalt sleet]

No

[sturdy swan]

since I send stats over a year without it getting banned

can you at least help me here what I need to choose?

[cobalt sleet]

You'll find everything you need in the API docs

[sturdy swan]

I'll just create a new bot

[dreamy abyss]

Choose none, and add this to the headers tab:

Authorization": "your-topgg-token-here"

[long ferry]

select post instead of get, should be next the url field

[sturdy swan]

i did post

but it stil says GET

[long ferry]

replace :bot_id with your bot id

[sturdy swan]

I did

[long ferry]

I mean replace the :bot_id in the url instead

[sturdy swan]

that's exactly the same lol

just it's POST

[long ferry]

did you also include the body within the request with the servercount to test it with

[sturdy swan]

that's the thing I don't know how

[sturdy swan]

like this?

[long ferry]

remove the shards and shard count

[sturdy swan]

I only get this as response

[tight sable]

@potent horizon ?

[long ferry]

if a post request was made, it should return nothing, seems to still return data on your end

[south flame]

I can't report reviews anymore for some reason, and I'm getting reviewbombed, wtf am i supposed to do nvm nvm

[potent horizon]

Ntg Anna Ikkada Mee Role Em Untundho Ani

[sturdy swan]

it's a post request no?

[long ferry]

yeah, no clue why it returns the get data instead

[sturdy swan]

so how can help me then?

Like I just want to post my stats as I did always before

[cobalt sleet]

-ticket

[wild stone]

Need more advanced support?
Open a support ticket

[sturdy swan]

wow the great ticket system where you never get a response

[hollow folio]

My server isn’t on the site anymore

[muted zephyr]

-ticket

[gray kernel]

-ticket

[wild stone]

@muted zephyr

Need more advanced support?
Open a support ticket

[muted zephyr]

hey sorry

yaa

whatt

change my name "Batu"

pls

[cobalt sleet]

Your username is hoisting

Please remove any hoisting characters

[sturdy swan]

@cobalt sleet hey thanks for verifying my bot 😎

Fast service as always

+rep @cobalt sleet

[slow sentinel]

uhhh

May I know what this is?

[lucid pebble]

did top.gg change their searching algorithm? My bot appears at the bottom of the list though there are others bots with worse reviews, less servers and upvotes and they're above my bot

[shell python]

my2

my bot is approved no one invites;-;

[hollow folio]

I got an 403 error when I go to my server page

[sturdy swan]

@long ferry can you now check when my servercount was updated the last time and what it is?

why my server not showing in server list

in this

[long ferry]

https://dblstats.com

Can't help right now

[sturdy swan]

can you look in #topgg-api very quick

[long ferry]

I still cannot help right now

[fierce urchin]

Hey i got a legal question

Assuming someone uses your bot to send a copyrighted image inside an embed

Who's to blame then 👀

[long ferry]

The user who sent it to the bot

As they're responsible for the content they sent

Unless the bot saves the file, reuploads it and sends it, then the bot is

[sturdy swan]

moderators, help..

[cerulean ember]

@sturdy swan are you owner of the server trying to add? By owner i mean ownership of server

[sturdy swan]

yes

[wind lichen]

I get a "500 something went wrong" error when trying to add discord servers atm

[fierce urchin]

Gotcha

[wind lichen]

(Chrome)

(seems to apply to any server I try to add)

[eternal tangle]

hello can anyone say why my bots not appearing the new bots list?

i added like 3 hours ago

[hollow folio]

I got 403 when I go to vote

[wind lichen]

yeah dunno, maybe its just under maintenance atm

all we can do is wait i guess haha

i had some issues voting too.

[eternal tangle]

wait it came now

lol

[cerulean ember]

-botlive

[wild stone]

@eternal tangle

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[eternal tangle]

ohhk

[obsidian locust]

Hello. Who should i contact to request to remove a bot that is clone of mine from top.gg

[sturdy swan]

Use the report button on the bot's page.

[gray kernel]

-suppetiquette

[wild stone]

Top.gg Support Guidelines

Please ping Support Team once when asking a question
Do not ping specific staff members unless you have been instructed to do so by themselves or another staff member.

Do not DM staff
The only exception is if you are reaching out to a specific Bot Reviewer about your declined bot or if you have been asked to DM a specific staff member.

Be patient if staff is busy helping other users
If you have just sent your question, do not pester staff by continuously asking for help if they are still in the middle of helping another user.

Offering help to a fellow user
Try to be as helpful, patient, and educational as you can be. People ask questions when they are unable to find the answer elsewhere, so be mindful of how you respond to them. Imagine yourself in their shoes - how would you like to be assisted and talked to?

Contacting a Bot Reviewer about a bot decline
DM the responsible Bot Reviewer directly for more context on your bot decline. Do not spam staff DMs nor should you spam staff pings in our server.

Where to find development help
#development is where users discuss development and are free to ask questions. Please treat this channel as an educational space - the more we share development knowledge, the better for the development community as a whole.

If you have been referred to support articles or pinned messages
Please read these before asking further questions as the support article/pinned message is likely to answer your question. Feel free to reach back out if this is not the case.

No answer from staff nor fellow users
You could check the pinned messages in our support channels (#support / #auctions-support) or try to search for keywords in our server. You might find that a similar question has been answered before.

Issues with Discord bots or communities listed on our platform
Please refer to the bot support server or contact relevant staff members in the specific community for support.

Feedback, suggestions, and bug reports related to Top.gg and its services
We welcome all your feedback, so if you would like to submit feedback or suggestions, please go to our feedback board. For bugs and issues, please submit a support ticket with as much detail as possible to help troubleshoot the problem.

[sturdy swan]

I can't regen my bot's token

[lucid pebble]

mods pls help

[gray kernel]

we are aware of search indexing issues and the devs are looking into it. unfortunately, no ETA on this 😦

[sturdy swan]

can you help me out with this

[gray kernel]

sorry, i'm not well-versed in bot development. perhaps #development could help?

[lucid pebble]

oh thank god it's an issue. I thought it's intentional to make small bots grow and big bots die

[sturdy swan]

nope i am talking about Topgg's token

[gray kernel]

nope, not at all! thanks for flagging it and reminding us to respond to your question we try to give newer communities / bots a chance by resetting votes every month

[dreamy abyss]

What happens when you try?

[sturdy swan]

nothing happens

[dreamy abyss]

Is the bot approved?

[sturdy swan]

yes

[dreamy abyss]

Could you try on a different browser?

[sturdy swan]

ok

i am trying on brave

i will try on chrome

[dreamy abyss]

Only click it once. Don´t spam it, if you do you may be Cloudflare banned

You could also try clearing cache after clicking it to see if it shows then

[sturdy swan]

i waited till 15mins but...

ok

[zinc oracle]

When you regenerate the token refresh the page and see if it changed.

[sturdy swan]

did that also

not working in any browser

just the page gets reloaded

but token is same

[long ferry]

the token will not change, only the last part will

the token is separated into several sections which includes your bot id, the timestamp and the actual key

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[young lodge]

Hi, I think you got the revision wrong, it says it doesn't have a help command, but the help command works perfectly ...

this is the bot id 920651449829056562

![topggDotRed](https://cdn.discordapp.com/emojis/921606879107502130.webp?size=128 "topggDotRed")Contacting a Bot Reviewer about a bot decline DM the responsible Bot Reviewer directly for more context on your bot decline. Do not spam staff DMs nor should you spam staff pings in our server.
i can't do this, @sturdy swan have the dm locked

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[hollow folio]

I keep getting an 403 error when I try to vote for my server?

[acoustic trellis]

I need to remove a bot from top.gg but the bot left in my alt account that got banned what should i do

[sturdy swan]

Not do ban evasion

[stoic socket]

https://webhook-topgg.com

[cobalt sleet]

Hey! I can look into this for you. What is the ID of your banned account?

[fluid rapids]

One message removed from a suspended account.

[stoic socket]

865645588607139851

#general message

[acoustic trellis]

It is alright now I have done it by myself but thanks for helping

[modest shuttle]

Why the bot's icon isn't show

[cobalt sleet]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[modest shuttle]

I did a data refresh, and you get this message, so the new data is being modified in the bosom of one day for three days?

[low sparrow]

yes

[sturdy swan]

No, it usually takes around 30 minutes

[worn moth]

what are the current top.gg issues? i'm having a ton of issues involving teams and editing the bot page.

[sturdy swan]

You can ask and you will get an answer whether or not it's known.

Just know that if your issue affects something you think could be used by a lot of people, then it's probably already known

[worn moth]

first issue, i see my bot on the page but i get a 403 (for one of my bots)

[sturdy swan]

For that you'd need to send the bot IDs so that Moderators can take a look at it

[worn moth]

and on another bot i own, one of my friend claims to get a 500. i tried making a team and they joined. i added the bot to the team, but they can't edit it.

nor appear on the team page.

[jagged aurora]

@worn moth added me to his team, and while it does show on my profile that im in the team, the team page members list only shows his name

[worn moth]

2 bots:

• 716102473718169680 (added to the team, but no one besides me can edit it)
• 759552583751958580 (NOT ADDED TO THE TEAM, the one that gives me a 403 too aka no one can edit the bot page)

[modest shuttle]

Ok thanks

[worn moth]

team id: 293479386216579072 (for the first bot id i sent above)

[worn moth]

well they can edit the bot page now but 759552583751958580 is still broke

[drifting parcel]

my bot not show yet in search ? why

[sturdy swan]

because top.gg has a millions issue

[stoic socket]

Known issue

[hollow folio]

403 error when i try to vote

[long ferry]

what are you trying to vote for?

[pseudo coral]

403 error when i want to buy premium

[long ferry]

currently known issue unfortunately

[pseudo coral]

How can i fix it?

[long ferry]

You cant fix it on your own behalf, you'll have to wait for the site developers to do so

[pseudo coral]

thanks

[drifting parcel]

ohh okay we wait

thx

[hollow folio]

my server

[long ferry]

is your server already published? What's the ID?

[hollow folio]

543268307692814337

and yes

oh nvm

it was locked but for what reason

[long ferry]

There should be a banner on the server page stating the reason if it was indeed locked

[hollow folio]

it says my emojis but how do i fix that then?

Mar 20, 2022
Your server's description, emojis or icon show or depict suggestive NSFW content onto the site.

[long ferry]

if your server was locked for containing NSFW content, make sure that your description does not mention NSFW, your icon is not NSFW, aswell as your emojis not containing NSFW imagery

you can also reach out to the moderator who locked your server to get more help in regards to that.

[hollow folio]

i have like 3 how do i do that then

without deleting them

and how do i talk to the mod then?

[long ferry]

If any of these 3 ones are NSFW, there's no other way than removing them in order to get it unlocked

[pearl blaze]

just curious for bots, no help command seems to be a common decline reason, but does this still apply to bots that only use slash commands?

[long ferry]

their name should be mentioned on the message aswell

[long ferry]

Help commands are not a requirement, but we still need to know what we actually need to test. So we prefer getting a list of commands in some way entirely up to you, such as a document, a website listing them, on the bot page etc. Slash commands do list the commands on the slash command autocomplete, but would still suggest containing some sort of documentation about your commands

for both easier reviewing on our end, aswell as possibly your users after approval.

[hollow folio]

i meant where do i message them?

here or on the site

[long ferry]

Through here yeah

[hollow folio]

yeah it was you

Hangout Hub 18+ was locked for the following reasons.

Locked by Aurel
•
Mar 20, 2022
Your server's description, emojis or icon show or depict suggestive NSFW content onto the site.

[long ferry]

Yup lemme check on it then one sec

[long ferry]

the 18+ seems to possibly indicate there being a reason along with it, give me a sec

There's several emojis within your server that are considered NSFW. If you wish to get your server unlocked, consider removing these.

As a note, emojis within your server do get listed on our site for users to know what emojis your server has. There's currently no way to disable these

[hollow folio]

am i good now?

[long ferry]

Possibly may take a bit to reflect the changes on your emojis, so I'll check back on it in 30 minutes to an hour.

[hollow folio]

okay please ping me

[noble grail]

Do I have to inform topgg if I am going to change my bot completely?

[long ferry]

No need to, as long as it still follows our guidelines in #rules-and-info

[noble grail]

👍

[subtle iris]

100,000+ monthly join server locked by Aurel dm plz

[supple mica]

cc @long ferry

[sturdy swan]

I just voted for a bot but it's not showing in vote tracker therefore I'm not getting it's voting reward. I tried changing device and browser still not working. Also I voted for another bot and it's working just fine so is this the first bot's mistake?

[long ferry]

It's likely something with that bots setup, if you're the bot owner, consider reaching out to vote tracker, if you're a user voting on the bot you're using, reach out to the bots support

[sturdy swan]

Thnx

Every time

[keen rampart]

How to remove a bot from top gg ?

I want to remove my bot because of some technical issues the bot got deleted but it's sill on top gg

[cerulean ember]

Try again. It's not deleted

[keen rampart]

But how

[cerulean ember]

Can you go on bot page? There you can see delete button under creator's control

[keen rampart]

Where that button

@cerulean ember

[cerulean ember]

Wait

[keen rampart]

Ok

[keen rampart]

O

[cerulean ember]

Check on bot page

Are you on phone?

[keen rampart]

Yea

[cerulean ember]

Then set your page to desktop or check it in info tab on page

[keen rampart]

Ok

[polar lance]

How to claim

[candid mica]

its claimed already

[polar lance]

Jm

[runic dust]

ale

[brittle marten]

#mod-logs message
#mod-logs message
same bot declined multiple times

[cerulean ember]

It's not multiple times, they resubmitted bot and tested it again! Que time right now is low that' why!

[brittle marten]

ohh

thanks

[ionic junco]

how do i change my bot PFP on the topgg page

it’s just NB

[cerulean ember]

-refreshdata @ionic junco

[wild stone]

@ionic junco

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[mild galleon]

I dont know if this counts as support but does anyone else have a issue where their bot doesnt show up in search results? After the website changed my bot stopped showing up for keywords it showed up for before and seems unable to find unless directly searched for by name

[mossy pine]

Hi guys can I get some help?

I can't invite this this bot

https://discord.com/oauth2/authorize?client_id=762718542562066494&permissions=84992&scope=bot

I got this

[long ferry]

The bot was likely deleted

[mossy pine]

Dam

Tnx

[hollow seal]

there's bug in top.gg

@gloomy shell

@steady finch

[stoic socket]

What?

No need to ping several staff members @hollow seal

Just send it here and they will help when they can

[sturdy swan]

Hello guys:)
https://prnt.sc/ztQsuKBqLuIj

am i doing something wrong? cant seem to find my server when i search by name

Server is on public

i can see it if i scroll down in the list but cant find it at search by name

[sturdy swan]

Known issue with search function

[serene glen]

how can i send messages in codeblock like this for a bot?

[craggy marsh]

the same as how anyone else does it

[serene glen]

and how is that?

[shell python]

hi

[cerulean ember]

It's same on site too, how to use markdown here is same

[shell python]

hi

[serene glen]

like this then?

[cerulean ember]

Oh wait you mean in bot, okay i thought on bot page. It's same in bot too

Afaik

[sharp nova]

okay so i want my bot to have time when the message is sent by the user in any channel in epoch format, for python

[sharp nova]

how can i do this?

[viscid inlet]

My bot is not appear on search it is 1 week + please help.

[long ferry]

if its on a team and you're a team member or the owner, then seems to be an issue right now

nothing to do there until the devs fix it

[long ferry]

known issue

[viscid inlet]

When it will appear on search?

[long ferry]

then you'll have to wait for a dev to look into it

ask your server owner to set it up for now

[viscid inlet]

When it will appear on search?

[long ferry]

When search is fixed

When search is fixed

[viscid inlet]

What happened to search?

[long ferry]

currently issues

no eta

[viscid inlet]

Oh okay.

[whole shore]

What is the work of this bot in server ?

[sturdy swan]

Which bot?

[whole shore]

Top.gg

@sturdy swan

[sturdy swan]

To gather information to display on your server's page

[whole shore]

How we can setup it for displaying my server on page?

[sturdy swan]

https://top.gg/servers/new

[wind lichen]

Been down for about a week now for me, asked support yst on how to fix it (I use chrome)

when I try to add a new server

[slow jacinth]

813034669775912990

[slow jacinth]

clear cache

[stoic socket]

will be unrelated

seems to be an issue atm, a few people have reported it

[slow jacinth]

a

[slow jacinth]

then cry...

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[slow jacinth]

sorry

[wind lichen]

@slow jacinthdid that, it started to work then it wnet to breaking again lol

i'll try another browser, maybe a plugin i have is somehow interfering xD

[serene glen]

im trying to run nodemon but i just geet this error here how can i fix it? nodemon : File C:\AppData\Roaming\npm\nodemon.ps1 cannot be loaded because running scripts is disabled on this system. For more information, see about_Execution_Pol icies at https:/go.microsoft.com/fwlink/?LinkID=135170. sorry if this is the wrong channel

[sturdy swan]

#development

[dark wigeon]

ok i'll check

[acoustic rivet]

Top.gg Server URL

The Top.gg link for the main community or server associated with your bot.

bundan ne istiyor anlamadim ?

I don't understand what he wants from it

[sturdy swan]

If you have a server listed on Top.gg, you can put the link there.

If you don't have a server listed on Top.gg, you can ignore that.

[quick echo]

I bid on the wrong list

[sturdy swan]

#auctions-support for these questions

[quick echo]

thank u

[acoustic rivet]

hi i sent my bot but

but i didn't get notification why?

[long ferry]

It used to notify bot Devs upon submission, not anymore it seems like

Can confirm though your bot was added

[sturdy swan]

Any idea why even when I search for our server word to word it doesnt show up?

[acoustic rivet]

so Is my bot sent now?

[sturdy swan]

Yes your bot has been submitted.

[acoustic rivet]

so where can i see the status

[sturdy swan]

No where, you can look at the bot's page to see if it's still in reviewal.

You will get notified if it has been accepted or declined.

[acoustic rivet]

I did not receive a notification because it was sent

[acoustic rivet]

When ?

[sturdy swan]

Because your bot has not been accepted and not declined.

You only get notified after it has been reviewed.

[sturdy swan]

Whenever it's accepted or declined.

[opaque kindle]

Out of curiousity, if a bot is removed from the site due to its owner were banned at that time and now that bot is sold to someone else, will it have any chance of getting back on the site?

[sturdy swan]

Selling bots is not allowed as per Discord's ToS anyways.

[cobalt sleet]

I believe the banned previous owner would have to successfully appeal first.

Selling bots is allowed ^^

Selling profiles is not

[sturdy swan]

Do not abuse Discord products in any way, such as selling or purchasing an account or server, or participating in fraudulent Nitro incentives or Boosting activities.

Discord's API provides a separate type of user account dedicated to automation, called a bot account.

Interesting

Selling or purchasing an account is not allowed and they define bots as bot accounts. For me the same no?

[opaque kindle]

Then ig our chances is close to 0

[sand roost]

Regarding this: #mod-logs message , I don't have any affiliation or anything with that but it just came into my mind.
Isn't the dank command "pls partners" breaking that rule too?
Just curious

[cobalt sleet]

Mason acknowledged in an AMA that people sell bots and he said Discord are fine with it and understand why someone would want to sell a project rather than letting it die. Basically as long as you notify Discord of the change in ownership (especially if it's verified) then it's ok.

[sturdy swan]

Oh okay, good to know

[sturdy swan]

I actually think so, will take a look at it

[eternal tangle]

can anyone say why is my bot growing slow? despite being on top.gg new list?

[cobalt sleet]

You might need to think about your target audience. Is your bot page complete? Is it easy to understand? Do people know what your bot does? Does everyone need a bot that does what yours does? Is there anything unique on your bot that no other bot has? Are you putting that forward on your bot page? There are a lot of factors that can help your bot to grow. Just being on the site doesn't mean you'll see instant growth. Growth takes lots of time and lots of effort, it doesn't just magically appear once we approve your bot!

[eternal tangle]

hm

[obsidian sparrow]

I have a question. How do we know if our bot gets accepted. As #mod-logs only has denies

[wild stone]

@obsidian sparrow

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[obsidian sparrow]

Ok

[tawdry fjord]

I was just wondering how long the process takes? I think my bot has been in the testing server for a few weeks now. May be wrong though, really just curious!

[stoic socket]

Your bot was declined a while back

[tawdry fjord]

yeah, it was resubmitted w/ the fixes

and a more detailed explanation about how to correct register (i.e. a bungie account w/ an active destiny 2 character)

[dreamy abyss]

Hawthorne is being reviewed by @brazen geyser
Feel free to DM him to get more details 🙂

[tawdry fjord]

thank you 🙂

[muted surge]

What’s with the search algorithm? Instead of improving it it’s gone down…

Like it seems to prioritise bots with the same part in the name, not bots with a tag that someone is searching with

Plus what’s the point of upvoting/ showing your bots servers when it doesn’t bloody do anything

[dreamy abyss]

Without leaking too much info. The team are working on a better search and filter experience 🙂

[muted surge]

Ok, I goes smoothly

[dreamy abyss]

Any additional input is greatly appreciated. Feel free to use https://feedback.top.gg/

[mighty hinge]

Hello, how can i promote a discord server?

[dreamy abyss]

auctions is one way

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[mighty hinge]

okay thank you ❤️

[coarse bough]

was topggpy updated for discord py 2.0?

[cosmic dagger]

I have a problem, I'm already waiting more than 5 days and still the web tells me: Your bot page is live!

Please allow 1-3 days for your bot page to appear in search results.

[coarse bough]

I think it does it for everyone, pretty sure it still shows in search results

[dreamy abyss]

-botlive

[wild stone]

@cosmic dagger

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[cosmic dagger]

I search for the bot, and still no results.

[dreamy abyss]

Search indexing is a bit broken atm. It may take up to 2 weeks.
The engineers are aware of the issue

[cosmic dagger]

ok

[coarse bough]

do you know if topggpy has been updated

[dreamy abyss]

No idea. I think it is unmaintained at the moment

[coarse bough]

[sturdy swan]

https://cdn.discordapp.com/attachments/810011773204824084/955512106504052806/shot-2022-03-21_22-33-33.jpg

well , that's a bit confusing..

[dreamy abyss]

It is open source, so I mean, anyone is able to contribute or fork it https://github.com/top-gg/python-sdk

[sturdy swan]

without MANAGE_CHANNELS bot can't edit the channel

[dreamy abyss]

What are you editing the channel for? Just permission overwrites?

If modifying permission overwrites, the MANAGE_ROLES permission is required. Not manage_channels

[real umbra]

Hi, someone has stolen my discord account but I still have access to top.gg on my old account. I would like to know if this can be used to recover my account
i also have screenshots

[dreamy abyss]

-notdiscord

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[dreamy abyss]

We are not able to help you get access to your old account unfortunately

If you want to have some bots or servers deleted that is on Top.gg from your old account, you can DM a online mod

[real umbra]

ok sry

ty

[gray kernel]

hey, we've checked up on this and have corrected your wallet accordingly! thanks for your patience on this

[restive pond]

😦

[hushed moth]

Hey, is there some kind of limit for bot submissions after it got declined (due to bugs/crashes)?

[long ferry]

we do ban people for getting their bot declined for the same reason several times

you will be warned though before that happens

[hushed moth]

Ok, thank you

[grave star]

Hi, my bot was approved 7/8 days ago and I still can't find him in the search.

[stoic socket]

Known issue

[grave star]

Do I still have to wait or is there a some problem?

[gray kernel]

it is a known issue that our devs are looking into. we recommend that users wait up to 2 weeks for search to fix itself

[grave star]

Okay, I thought there was a problem with my bot. 😌

[terse steppe]

I am trying to put a banner for my top.gg profile but it gives me an error because of the link, however it is from imgur

How do I fix that?

[gray kernel]

try going to the imgur page itself

for the image

and then get the share link

from there

and try pasting it again

even try the link without the extra i

[terse steppe]

how

If I took it from the imgur page

[gray kernel]

if you have the imgur page itself

like you know, where you can see the pic listed on imgur

the website itself

there should be like a share button for it

[terse steppe]

still not working

[gray kernel]

weird.. could you please try clearing your cache?

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[terse steppe]

still not working ...

[toxic sun]

okay

I can't report a refusal

[gloomy shell]

dm them, don't friend them

[eager rock]

Hey, my bot is now verified with 95 servers, but top gg hasn’t updated the server count in a while and still displays 54 servers

Been about a month since last update

[buoyant crown]

hello

there are a proplem in top.gg

[gray kernel]

i believe there's documentation on updating server count @ docs.top.gg

[gray kernel]

hey - which problem are you referring to?

[eager rock]

Alr I’ll look into that tomorrow thanks!

[gray kernel]

no worries - please reach back out if you need more help

[eager rock]

Alr tysm

[buoyant crown]

when i make a vote and the website say thanx for your vote and i refresh again and captcha no come

[hidden stirrup]

So a week later and still getting a 500 error on adding a server

[gray kernel]

i'm not sure what the problem is if you've already voted and it's gone through?

[gray kernel]

have you tried clearing your cache or tried this on another device?

[hidden stirrup]

Yes

And I've used many devices to no avail

I've tried just about everything possible from my position in the last week

[gray kernel]

do you perhaps have an alt account you could try this on?

like make it admin on your server and then try adding it via your alt account

[hidden stirrup]

No

Why would that be necessary

[buoyant crown]

@gray kernelno thing happen

[hidden stirrup]

I understand for testing, but I simply shouldn't have to.

[gray kernel]

i am not sure of the root cause of the issue, but we've had users resolve it by trying another device or using an alt account to do so. i understand that that shouldn't be necessary, but trying these different things will help us in trying to pinpoint the root cause of the problem

sometimes it's fine after clearing cache, sometimes not

[hidden stirrup]

Using an alternate account helps how? It's just avoiding the issue entirely?

[gray kernel]

oh, so when you refresh the page after successfully voting, it shows that you can vote again?

[gray kernel]

i am not sure why that solution has worked, but it did for another user which is why i suggested that you could try it. as i said, i'm not sure of the root cause and there is no definite solution to the issue at the moment, so i am simply suggesting what has worked for others in the past

[buoyant crown]

Yes, exactly, but nothing happens

[gray kernel]

testing different ways of making it work will help us figure out the root cause at one some point

[gray kernel]

try clearing your cache

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[buoyant crown]

same.

[gray kernel]

not sure what's happening here - i've asked if others have seen this reported or experienced this themselves. i'll keep you updated!!

[buoyant crown]

okay

[hidden stirrup]

Also, there's still a server on my profile that I haven't been in for years, in fact I'm pretty sure it doesn't even exist anymore. I tried removing the connection from my Discord account and readding but it's still there, refreshing servers does nothing, etc

[sturdy swan]

Hi,, i am facing a problem

When i vote for pro bot ,, nothing happen

And when i refresh

vote button return

@hidden stirrup @gray kernel

[stoic socket]

Contact ProBot support, nothing we can do as the vote is being processed from Top.gg's side

Wait I'm presuming it said vote successful?

[sturdy swan]

Yup

[stoic socket]

Then yeah, its a probot issue

[sturdy swan]

@stoic socket

Pro

Vote button return

[stoic socket]

So you vote --> vote successful --> refresh --> vote button returns?

or probot says you can vote when site says no

[zinc aspen]

Same thing is happening to me

[sturdy swan]

...

[zinc aspen]

Then when I check If it went through, it says vote is available

[stoic socket]

<@&817055174613794826> Can't reproduce this, but as a few people have reported, might be worth flagging for an engineer

@zinc aspen @sturdy swan are you voting on an alt/more than one account?

[zinc aspen]

Nope

[sturdy swan]

Nope

[zinc aspen]

I only have one discord account

[stoic socket]

Odd then - well I'll let the support team flag it up

[buoyant crown]

okay

[supple mica]

For someone experiencing the voting issue, can you let me know if your vote is successful at all the first time, and or the next time?

[stark lodge]

@supple micanot working still, just like with those above, says vote was successful, but no notif from the bot.
however, i noticed there was a change with the captcha going back to google now, and not h-captcha.
i can see the google domains loading when voting, and h-captcha is now gone, so...it seems this change could be the issue.

[supple mica]

I see, and so this is just an endless loop that never "finishes" the vote per-se?

[stark lodge]

yep, that's basically it, just goes back to saying you can vote over and over

no captcha loaded btw, i only seen the domains for it loading, but it never brought anything up

[supple mica]

Gotcha, I've updated our notice for the team with this Thank you for the help.

[buoyant crown]

Dylan hello

its same time

[maiden storm]

When I go to vote for poketwo it doesn’t give me the reward. And it says I completed the voting, but when I go back it allows me to vote again

[buoyant crown]

me too

[maiden storm]

Is top.gg down?

[rigid valley]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[zinc aspen]

Voting is being iffy for me still

It went through for one bot but not for another

[stoic socket]

Not a wrong server, seems to be a bug rn

[zinc aspen]

I tried on Safari (with/without Adblock) and Firefox

[stoic socket]

Had quite a few reports tonight of voting playing up, I believe it’s Been reported to devs now

[zinc aspen]

Oh ok

[prisma geyser]

how do you check if your bot passed the verification?

[cerulean ember]

-notified

[wild stone]

@prisma geyser

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[plucky nimbus]

@cerulean ember I did not just this server until a bit later, what if it got declined and I didn’t know?

[wild stone]

@plucky nimbus

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

[plucky nimbus]

o

So it was declined?

[cerulean ember]

Yup

[plucky nimbus]

Wait

sorry oops

@cerulean ember that’s so sad that big last for literally only 12 hours and I got up the next morning to fix it

since I had school

rip

[upbeat hound]

Estou tentando usar vote mais n esta indo

[plucky nimbus]

but that’s okay gave me time to do a update!

What do you think of epic movement

Makes it easier

I just made it

[cerulean ember]

@plucky nimbus if you fixed the issue please resubmit bot

[upbeat hound]

Posso mostrar print?

[plucky nimbus]

alright

[cerulean ember]

-support

[wild stone]

@plucky nimbus

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[plucky nimbus]

but man, you guys are fast!

didn’t expect you guys to review it until later

it’s epic :)

[cerulean ember]

Sim, por favor, mostre a captura de tela, do erro que está mostrando a você

[plucky nimbus]

er it doesn’t have to be 100% bug proof right

like as long as no major bugs

because like what if their is a tiny bug

[cerulean ember]

Your bot should follow our guidelines

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[plucky nimbus]

because I can’t 100% debug it

ok

[upbeat hound]

Aparece que votou mais n chega as cartas

[plucky nimbus]

Question, is there a example of how to make commands happen if someone votes

[cerulean ember]

@upbeat hound Quanto tempo se passou desde a última vez que você votou? Pode levar alguns minutos para registrar seu voto. Os votos estão funcionando bem agora. Pode ser problema do lado do bot.

-support

[wild stone]

@worthy marsh

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[upbeat hound]

Faz 12h

[wind lichen]

Cleared cache, still same issue. Thoughts? This is in the "add new serveR" area

[cerulean ember]

It's known issue and already flagged to devs. Though you can still try using different browser or different device

[cerulean ember]

Entre em contato com o suporte do bot porque está funcionando bem do nosso lado

[wind lichen]

alright, i'll try a dif browser again but this is a 2nd one. It didn't work onchrome and opera had issues too

[upbeat hound]

E eles falou a mesma coisa e mandou eu vim aqui falar cm vcs

[cerulean ember]

Yeah then it's same issue others are facing please be patient devs are working on it @wind lichen

[wind lichen]

👍

[upbeat hound]

[wind lichen]

yeah wont bug ya' guys anymore about it lol i'll come back in a week

xDDD

[cerulean ember]

Deixe-me verificar, por favor aguarde

[upbeat hound]

Ok

[cerulean ember]

@upbeat hound Está funcionando bem em outros bots eles estão registrando meu voto, eu recomendo que você espere um pouco e tente votar novamente e avise o suporte do bot que não é um problema do lado do top.gg

[upbeat hound]

Ok mt obgd pela ajuda

[cerulean ember]

Sem problemas.

[placid salmon]

Is there a way to transfer ownership of a topgg page?"

[sturdy swan]

You'd need to DM a moderator and they will explain what steps to follow.

[jovial lintel]

when you edit your bots webhook does there have to be a password in authorization or can i just leave it blank

[plucky nimbus]

I have submitted the bot

[sturdy swan]

Not necessarily, it's just recommended to make sure the request sent is coming from Top.gg and not someone random.

[sturdy swan]

Do you have any issues?

[plucky nimbus]

Is that enough

Long enough

[dreamy abyss]

Seems fine to me 👍

Pictures is always recommended tho. Helps users understand what your bot does and looks like. But completely optional

Also make sure the prefix listed on the right side matches what your bot uses

When we start reviewing bots, we always start checking if there is a help command. If there isn’t one, make sure to have clear instructions on the bot page on how to get started

[crude aspen]

Guys will you guys decline my bot if I take it from my github/ my code ?

[crude aspen]

Bro

[cobalt sleet]

If you coded it yourself then that's fine. If you cloned another repo without adding any new features that's not.

[crude aspen]

Ok its from my repo

[jovial lintel]

okay thank u

[sturdy swan]

Need help for anything?

Then please keep this channel for support only and use #general for general talking.

krypton can i ask a question related to permission ?

Sure

if user want to execute warn command what's the permission required? MANAGE_MESSAGES or MODERATE_MEMBERS?

Although if not related to Top.gg it would be better in #general or #development

A warn command needs no permissions at all

i've seen bots are declined due to this reason in mod logs

If a user wants to go execute the command it's up to you, doesn't really matter.

What matters is if the bot asks for permission it does not need

And a bot needs no permissions for a warn command

[sturdy swan]

probably everyone will abuse the warn cmd

No

There's a difference between the bot needing a permission and the user needing a permission.

ohhh , i got you

The bot must not require permissions it does not need, for a warn command to work the bot needs no permissions at all.
The user permission, to make sure only allowed people use the command, can be whatever you want, just think realistically. For example MODERATE_MEMBERS or other.

We mostly moderate the first point.

[sturdy swan]

yes , i got it... thanks for the time

For the second poin, if a ban command is allowed to everyone it will likely be declined.

No problemo

discord have integrated ban and kick command so i don't think i need to add that in bot

If you want to make sure you're not requiring wrong permissions best would be to ask in #development

[plucky nimbus]

How do I re edit the desc

[solid island]

is voting broken

[dreamy abyss]

There should be an edit button when you are on your bot page
It may be under a tab

[dreamy abyss]

What are you having issues with?

[plucky nimbus]

My bot is not yet verified

[solid island]

i just voted

im not getting the captcha

and my webhook isnt triggering

[plucky nimbus]

would it be smart to make a small community and improve the bot

before putting on the front page

[dreamy abyss]

Cc: @gray kernel

[dreamy abyss]

Are you able to vote again? Or does it not allow you?

[solid island]

yeah

[gray kernel]

errrrrrrrr

[solid island]

i've voted like 15 times lmfao

[gray kernel]

i've only just forwarded that issue from yesterday to xetera

like this morning

but i've had no issues voting

[dreamy abyss]

Ah nice. So it’s known then 😊

[solid island]

right

[dreamy abyss]

Just out of interest. Could you try on a different device or browser?

[solid island]

i have

phone (safari)

windows 11 (chrome)

[dreamy abyss]

Ah, ok

[narrow ocean]

Hello, how can I get a link so you can vote for my server that has just been added to the top.gg

[manic pewter]

hey i have voted for cricket guru but my vote has not gotten through

i tried from 3 diff devices and tried re logging in

[gray kernel]

if you're getting that message on our site, it means the vote has gone through

if you're looking for rewards for voting, you should be able to get help either from the bot support server

if you're voting for a community, go to their server and their staff should be able to support you in this case

[manic pewter]

yeah but theyre saying they have not received my vote

and asked me to ask yall here

[gray kernel]

you can get this link by pressing "Vote" on your Top.gg server page

[long ferry]

If it says "You have already voted", your last vote was likely less than 12 hours ago. If you have not received any rewards from the bot, you should reach out to them. That message states the vote was successful from our end.

To note, cricket guru seems to often have rewards issues it seems like, aswell as us not seeing any other bot developers/users experiencing issues, so its likely something on their end.

[manic pewter]

oh alright thanks

[narrow ocean]

thank you good person

[hollow basalt]

I'm facing issues regarding voting for soccer guru, the vote fails to register

[gray kernel]

if you're getting the message "You have already voted" when voting for the bot, it's gone through on our end and it's likely on the bot devs' end

[hollow basalt]

It says "you can vote now" every time I refresh though

[long ferry]

Refer to above

[broken stratus]

It's not on our end btw I managed to vote, I'm quite certain they're having issues with login / account verification

Not the first time they vote and when they actually log in with their account they vote correctly 😛

[long ferry]

Cricketguru is the only one experiencing issues at the moment, I'm not sure what they're using to track votes either: is it vote tracker or their own system?

[gray kernel]

ah okay, i've flagged this issue internally already and i'm hoping to get an update on the issue later today

[slow sentinel]

Hi

[hollow basalt]

Thanks

[slow sentinel]

does top.gg has a bot which can vote my bot through commands?

[gray kernel]

np, thanks for understanding

[sturdy swan]

This happened to me earlier when i was using vpn. But it went through as soon as i disabled it. Was this intended?

And its the same with every bot.

Vpn makes the votes refresh and doesnt register the vote.

[stoic socket]

Nope - voting can only occur via the site

[long ferry]

Does it actually say "you have already voted" once you try to do so?

[sturdy swan]

I had the same issue. Its the vpn. It works if the vpn is disabled.

[hollow basalt]

No it didn't. But fortunately the vote has eventually registered, must have been an issue with my vpn

[long ferry]

What exactly did you see then? What error?

Or have you received a captcha?

[sturdy swan]

The vote goes through with no captcha

[hollow basalt]

The captcha wasn't activating

[long ferry]

And without a vpn it does go through right?

[sturdy swan]

but then, when u refresh, it says u can vote again

[hollow basalt]

Yes

[sturdy swan]

and yes, we can vote without vpn

[long ferry]

The captcha one might indeed be something on our end, yup

Though if it does say it was successful, it went through

[gray kernel]

@buoyant crown @sturdy swan for the voting issue flagged yesterday - are you guys using VPNs? if so, try disabling these and then vote. seems to have worked for some users above

[sturdy swan]

its also not working without VPN and after clear cache too :c

after 12x clicking vote its finally working...

[worldly steeple]

Mine still isn’t working. Captcha sign comes at the bottom if that means anything. Im not on a vpn. Ive tried incognito. Still no luck

[feral quail]

Hey what is the command in question? #mod-logs message

[stoic socket]

https://imgur.com/a/8jCHw00

thats the evidence provided by the reviewer - DM then for more info( @lone ether )

[feral quail]

thx

[lone ether]

botinfo

You might wanna check requirements for all commands either way

[feral quail]

weird I check this

[sturdy swan]

the bot cant have admin perm only right?

[stoic socket]

It can - it just can;t require admin perms to run commands where it is not needed

there are some commands like botinfo for example as seen above, that requires admin to use, which is not allowd

[feral quail]

It is a mistake I forgot to remove the permission

[lone ether]

No bots require admin perm for cmds

It's just easier to check the admin perm instead of all the individual perms the bot actually needs lmao

[feral quail]

I have corrected the problem, but I can not redo the request to add
Error : This has already been submitted to Top.gg

[lone ether]

I'll check it out

[feral quail]

thx

[lone ether]

@feral quail please wait at least 15 mins to resubmit the bot

[feral quail]

Okay, no problem

[crude aspen]

Breh

[lone ether]

Wait up to 1 hour to resubmit the bot

[crude aspen]

Got declined for emoji 🤪

[lone ether]

[crude aspen]

Y thats a problem

[sturdy swan]

https://en.wikipedia.org/wiki/Seizure

[crude aspen]

Ugh

[sturdy swan]

Can take a look at epileptic attacks and seizure.

[crude aspen]

XD

[sturdy swan]

Then you will understand.

As it's not a joke at all.

[crude aspen]

Who joked ?

Jk

[sturdy swan]

People die from that, so we don't approve bots that have emotes that can trigger an epileptic attack.

[sturdy swan]

You apparently take this as something funny.

[crude aspen]

Breh !

[crude aspen]

Krypton that means if I remove them will I get accepted without any consequences?

[sturdy swan]

Maybe, maybe not.

[gray kernel]

depends on other functions of your bot

might be something else in there in violation of our guidelines

[crude aspen]

Did you guys checked all the commands before declining?

[sturdy swan]

No

[gray kernel]

so best to review out bot guidelines before resubmitting

[sturdy swan]

Read the bot guidelines and follow them, then your bot will get accepted
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

[crude aspen]

Ok ty

[lone ether]

Find one mistake = whole bot go poof

No need to look at rest

[cobalt sleet]

#development

[shrewd valley]

Hi! Is there any problem with the webpage when voting?

[stoic socket]

Seems to be a known issue - support team let devs know so wait for a fix

[shrewd valley]

ohhh okey , thank you!

[stoic socket]

Are you using a VPN by any chance?

[shrewd valley]

yes

[stoic socket]

Try disabling that

[shrewd valley]

gonna try it!

[stoic socket]

that seems to work for some

[shrewd valley]

that worked , thank you

[stoic socket]

Alrighty

[wild pier]

If i delete my account can i still vote for bots?

[sturdy swan]

You need to be logged in to vote for bots.

[wild pier]

👍

[brazen ridge]

Hi. this is still broken?

[sturdy swan]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[crude shard]

Hiii, i have a problem where i vote for a bot but it’s not going through if i refresh the page it says i can vote again

[candid mica]

are you using a VPN?

[crude shard]

No

[candid mica]

hmm thats weird i thought the issue only affects VPN users

[long ferry]

elaborate "not going through"

[crude shard]

Like i vote but when i refresh it’s like i didn’t vote and if i run the $claim cmd on the bot it’s just saying i haven’t voted i troed it on two bots including mine and it’s just not working

[long ferry]

what does the voting page say

after voting

[valid light]

Hi guys, i have problems
Since 11:57am I'm trying to vote but it's kinda have problems
I vote, it's say succes like usual, but there no vote rewards ( it's same to multiple bot, i voted 3 different bot) the vote cooldown didn't disappear, i still can vote
But it's just the same as first try
Vote success but no reward and i can also vote in instan which mean my vote didn't count

It's 18:42pm already, I've tried to vote this whole time

I've reset my browser , I've reset my discord apps, I've log out then log in again
Make sure vote with the right acc, but still

Sooo, yeah

Help me out

And sorry for my English

[plain lantern]

I had a question, when a user searches for a bot, according to what is the list of the bots sorted
my bot used to appear at the 1st result https://top.gg/search?q=pixel&page=1l on this url and now it just simply seems to have been kicked off the list

[long ferry]

Engineers have already been informed about it

[stoic socket]

Are you using a VPN

[valid light]

Prolly,, Idk
Maybe my browser have vpn built in it

[stoic socket]

Please try disable that if you can

What browser is it?

[valid light]

I'm voting on opera browser, I'll try on chrome then

[stoic socket]

Alrighty - Opera does have a built in VPN so that may be why

Just tested on my VPN, that is definitely the cause​ of this bug

[valid light]

Yeah, i tried on chrome and it's work
U guys tryna to fix this bug right? Believe or not but voting on opera way more faster and simple
Using chrome jusss...... To much effort and pain

Thanks for the help anyway

[stoic socket]

I believe its likely to do with their VPN detector - its used to detect voting on multiple accounts

Anyways, its been flagged with devs

[stoic socket]

Feel fee to DM Krypton to discuss the decline

[hushed obsidian]

Where do people advertise their verified bots

I cant seem to find a place to do it, and its kinda taboo in discord servers

[gritty sandal]

Ok

[grand ravine]

top.gg is a good start

other than that, mouth advertising (do not confuse with spam advertising)

[north mango]

when i try to vote for a bot, the vote never goes through and im able to vote continuously

could it be vpn? this is the first time i ever had this problem

[stoic socket]

Disable your VPN

[magic nymph]

when I vote I don't add up to the roll, and I have to vote again

[stoic socket]

@magic nymph you shoud disable any vpn

you hav eon

[magic nymph]

i don't have any

https://cdn.discordapp.com/emojis/928047149890043945.webp?size=96&quality=lossless

[north mango]

ty

[crude shard]

Thanks for voting if i refresh it makes me vote and again

[stoic socket]

What browser?

[stoic socket]

Do you have aVPN? And what browser?

[magic nymph]

opera gx

[stoic socket]

Thats why - Opera has a built in VPN

Try another browser or disable the VPN

[magic nymph]

gocha

i vote on edge

It works

Thanks

[stoic socket]

Alrighty

gonna be cheeky and write a lil message for people facing same issue

Voting currently seems to be broken when using VPNs or browers with built in VPNs like Opera and Opera GX.

Fix:

• Disable your VPN (For opera, see https://help.opera.com/en/latest/security-and-privacy/#VPN)
• Try another browser
• If that doesnt work, try another network (Mobile data etc)

[wintry pewter]

what should i need to put in this box

[sturdy swan]

If you have a server listed on Top.gg, you can put the link there.

If you don't have a server listed on Top.gg, you can ignore that.

[cobalt sleet]

If you have a bot support server already listed on top.gg

[wintry pewter]

ok

but the next seticone is not showing

[cobalt sleet]

Make sure you've filled all the required fields

-addbot

[wild stone]

Adding Your Bot To Top.gg

So you want to list your bot on Top.gg? We have a support article to help guide you through the process! If you need more help please contact us in #support!

Click here to follow our guide!

[wintry pewter]

ok done i put my bot to topgg

now u need to reviewe my bot

[cobalt sleet]

Queue time is currently 2 minutes or more.

[wintry pewter]

ok

[sturdy swan]

Hey, I recently submitted my bot but it was declined & I was told to fix some permission problems which I have. & then told to resubmit said bot.

When trying to resubmit, I am given this error: This has already been submitted to Top.gg. Even though it was declined it still says this? How do I fix this lol

[wild kelp]

Anyways why “lol”

[candid mica]

its cache, try again later about 15-30 minutes

[sturdy swan]

Cheers

[plain lantern]

any help?

[sturdy swan]

Known issue

[plain lantern]

oh

any eta to when it'll be fixed?

[sturdy swan]

Not that I know

[plain lantern]

alright

[hushed obsidian]

lol whats the difference

i told someone about it

they were like - yOu cAnT aDvErTiSe hErE

[grand ravine]

because if you're getting warned is because of unsolicited ads

you need to go naturally, not just "hey man check my bot on top.gg"

[hushed obsidian]

right

yeah thats what i did lol

alright

so like, have a conversation w them?

[grand ravine]

yes, but not with purpose of advertising

just a normal talk, if bots come in topic then you can hint that you have a bot

[cobalt sleet]

You're allowed to share your bot if someone specifically asks you for it. Otherwise no ads.

[hushed obsidian]

ty this may be helpful

[sturdy swan]

Soooo... It's been two weeks ;-;

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sturdy swan]

Oh .-.
It doesn't appear in search results for me though-

[cobalt sleet]

That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.

[sturdy swan]

Huh
Well okay, sorry for bothering you

[gray kernel]

we suggest waiting up to two weeks for search indexing to refresh itself

[candid mica]

or try editing your bot desc and save it and wait for a week or so for it to refresh

[cobalt sleet]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[grand ravine]

I...think this isn't about top.gg but not sure

[crude shard]

Safari and i don’t have a vpn

[grand ravine]

safari is known to have issues on top.gg (and other sites)

try mozilla or chrome

[livid meadow]

my bot invite links are showing "Invalid Permission(s) provided" but I have not changed anything can someone please help

[long ferry]

Ask in #development

[livid meadow]

sure thanks

[fierce musk]

My bot was accepted to top.gg for about 3 weeks now and my page hasn’t came up yet

[long ferry]

Known issue right now if you're referring to search

[tight kernel]

Trying to set up a webhook to post in a channel when someone votes, put everything in it's place and go to test and nothing happens, am I doing something wrong? Everything I've done works on other sites :/

[fierce musk]

oK

[tight kernel]

I'm guessing it only works if I have my own bot, not through the Top.gg bot?

[lone anvil]

You can't post directly to Discord, if that's what you're trying to do

[sturdy swan]

Hey how can I have a list of my all bots on topgg.
In discord...
Maybe there is an api?

[grand ravine]

there isn't

but u can check if each ID exists on top.gg

[sturdy swan]

and

that old command

-bots @sterile dock

[grand ravine]

that's a @small lantern command

doesn't mean there is an api for that

[sturdy swan]

Ok

Prefix?

[sturdy swan]

I cant regen bot’s token

in Topgg

[grand ravine]

and obviously don't use it here, use in #commands

[grand ravine]

what error?

[sturdy swan]

Nothing is happening

When i click

@grand ravine u told me wrong.

[grand ravine]

not necessarily

[long ferry]

That's a different bot, -bots is not working atm

[sturdy swan]

Kek

[long ferry]

Most of us use that bot instead right now

[sturdy swan]

Anyway I need -bots back

[long ferry]

Welp you gotta wait then

[sturdy swan]

Hmm

Kek

[dire cedar]

Um. Hi. I need help.

[grand ravine]

are you sure?

[grand ravine]

with?

[dire cedar]

There was a glitch with KoyaBot that caused me to reset my voting.

I tried voting when fishing, and I did. When I fished the second time, it told me to vote, which I did. But I didn't receive a lootbox. 😦

[grand ravine]

that isn't a top.gg issue, you need to speak with its dev team

[dire cedar]

Dev team?

[grand ravine]

KoyaBot's team

[dire cedar]

I was told that this was a top.gg issue.

[grand ravine]

it isn't I can guarantee

[dire cedar]

Okay.

[sturdy swan]

tf is kek?

[grand ravine]

probably some error happened on their side and didn't process the vote

[dire cedar]

Oh.

[grand ravine]

nonetheless top.gg voting events are working normally

[sturdy swan]

ok not your tf

[dire cedar]

Okay.

[gloomy shell]

please keep this channel and questions on topic

[dire cedar]

Sorry.

[sturdy swan]

apologies

[dire cedar]

Though, I've been banned from Koya's Playground. 😦

[sturdy swan]

Yesss

[grand ravine]

well, not much can be done then