support

[slow jacinth]

or @zinc oracle

[iron remnant]

Can we link patreon page on Bots' topgg description?

[cobalt sleet]

Yes

[iron remnant]

Thanks! 👌

[mighty heart]

hi it redirects me to an error page whenever i try to get premium ? website told me to ask support

[green hinge]

why does my bot gets rejected and i get no answer why?

[stoic socket]

https://capy-cdn.xyz/0LRcooKk.png?

https://media.discordapp.net/attachments/787720264342437889/949897820360544316/unknown.png first time

https://i.imgur.com/XavY3Fa.png second time

[green hinge]

ok thanks

[rigid valley]

For future reference, any blue text in #mod-logs is a link that you can click

That is where we would put any relevant Screen Shots of our denial

[green hinge]

thanks

[green hinge]

now it works fine, can i submit it again?

[stoic socket]

Yes

https://top.gg/bot/new

[green hinge]

did 🙂

[slow jacinth]

Hi mac, see this: #support message

[cobalt sleet]

Your report has already been counted

[slow jacinth]

oke

[mighty heart]

Is there a way to change what bots show up in the "bots in this server" section in our page?

[jovial lintel]

my bot finally got approved

[ruby nacelle]

congrats....

[sturdy swan]

Please keep this for actual support

[sturdy swan]

No there is not

[hidden pier]

I would like to know if that's something any of the support team or developers can help with
The DDoS protection of top.gg often gets me stuck in a loop and I can't access anything there

This happened many times, is there anything I can do about it? Especially considering it's a cloudfare service, I wonder if I can be helped

[long ferry]

Likely something cloudflare related then, perhaps try disabling VPNs/Extensions that might interfere with it

[hidden pier]

Well I don't use any VPNs at all

I get stuck here and when it stays it's gonna redirect me it repeats all over

[long ferry]

could you try a different browser perhaps? Looks like an unusual browser that might also have a user-agent (aka the browser telling the site what it is) that is unusual to cloudflare

[hidden pier]

Hmm

Basic system browser also haves a similar issue

[long ferry]

yeah nothing we can help with then, try asking cloudflare about it perhaps

[hidden pier]

It's understandable if I can't be helped, although truly is weird

[low mango]

Whoever the fuck tested my bot is a moron

[long ferry]

Please consider contacting the reviewer in a friendly manner

Also, there's an image attached to the decline, it may give you some insights on why it did not work during reviewing

[low mango]

@brazen geyser my help command does work. ALL commands work

[long ferry]

Yup, feel free to contact them through direct messages

[sturdy swan]

@long ferry

Are code bots banned?

[long ferry]

Elaborate "code bots"

[sturdy swan]

Botty has been approved, which is a code bot
@long ferry

[long ferry]

I'm still not sure what you're referring to with code bot

[ornate monolith]

does anyone have a good discord php lib

I'm not a fan of discord.js lol

[cobalt sleet]

#development

[ornate monolith]

lit

[sturdy swan]

I mean {code bots}that publish codes Like javascript and python
Is it banned from discord?

[long ferry]

Am not aware of anything that might forbid that

Unless it is sharing stuff like TOS-breaking code snippets, then questionable

[ornate monolith]

aka no raid stuffs lol

[sturdy swan]

My bot does not violate any conditions. I hope it does not have any problems

[minor karma]

https://i.imgur.com/8VmtVL1.png so i was sent this when i submitted my bot (decline message: #mod-logs message) but the command works for me in my server

could it be somethin with the server, or maybe luck wasnt on my side and my bot had a small downtime then?

[cerulean ember]

Please contact the bot reviewer who declined your bot for detailed information!

[minor karma]

ok

[sturdy swan]

Hey guys, sorry for the (probably) dumb question, but I seem to be unable to add my server on top.gg

i added the bot to the server and stuff

but it doesn't show up in the list of my servers

a few other servers do show up, but they want me to add my own bot or something

and i didn't have to do that to add my other servers

i just clicked my account, and then profile

it shows a bunch of them, 4 which i own and 1 in which i'm not mod

i don't have a bot i want to advertise, i just want my server to show up in the top.gg server listing

[long ferry]

Are you the user with the ownership on that server you're trying to add

[teal barn]

@brazen geyser hey can you confirm the problem with /setup command?
it has issues when selecting roles ?

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[hushed basalt]

If i change my bot name, should a delete it and submit it again on here, or its automatic change the name in Topgg?

[candid mica]

press the refresh data button and wait 30 min

[hushed basalt]

Ah I see thanks

[minor karma]

if you dont have no issues pls go to #general (sorry im mini modding)

[bright moss]

Yeah doesn't work, I used Opera, Brave, Opera GX, Internet and google and non worked

What's weird is I see the bot in my authorized apps but not logged into the website

[runic phoenix]

Sorry, did not see channel name.

[teal barn]

uh it was for review 😅

[sturdy swan]

https://cdn.discordapp.com/attachments/719100151146348544/951561774426103868/Screenshot_20220310-142356_1.png

uumm

it kept spamming

[teal barn]

#mod-logs message

[sturdy swan]

?

🤔

[wispy warren]

can some teach me how to make a bot that returns gif

[sturdy swan]

#development

[sturdy swan]

what happened here?

[long ferry]

Disable your browser notifications for now, we're aware

[sage monolith]

why am i unable to delete an announcement made on topgg?

[long ferry]

Clear your cache after doing so

[sage monolith]

how?

you mean save?

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sage monolith]

not working ..

when i am clicking delete button

there is nothing happening only

[hollow berry]

my bot here dont have img, its normal?

[long ferry]

-re

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[sage monolith]

umm it will load after refreshing

[hollow berry]

okay

thx

[sage monolith]

i am unable to delete announcement now also.

[lean meteor]

i am trying to add bots to the site but they are not being added

[cobalt sleet]

You submitted this one about an hour ago

[lean meteor]

this is not

Another bot

[torn storm]

Is this Available in Mobile?

[stoic socket]

Yes

[teal barn]

the bot queue got fixed on website, can we see it? [from pins]

[torn storm]

Where tho?

[stoic socket]

Queue is never public anymore

[teal barn]

oh, can you please update the pins

[long ferry]

It is updated, queue was never public

Also that one might not return anymore

[cobalt sleet]

I don't believe it's planned. Instead we're trying our best to recruit and train more bot reviewers so queue times stay at around more or less a week.

[sturdy swan]

how is this done?

[cerulean ember]

-htmldesc @sturdy swan

[wild stone]

@sturdy swan

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[unkempt solstice]

There are a ton of servers in my Discord Servers list that I no longer have access to and it's rather annoying. Any way I can fix this?
The Refresh Servers button doesn't work and logging out and back in doesn't work either.

[cerulean ember]

Delete them

[unkempt solstice]

wdym?

[stoic socket]

I think they mean on https://top.gg/servers/new

I have the same issue

[unkempt solstice]

no I don't

[cerulean ember]

Oh

Can you show ss?

[unkempt solstice]

I used to be staff for discords.com but left those servers

[stoic socket]

Yeah that’s the issue I have, Random servers I left or deleted like 6+ months ago still appear

[unkempt solstice]

besides that there are also deleted servers in that list

that have never been added to top.gg

Oh and https://auctions.top.gg/product/:id/delete STILL doesn't work!

[cerulean ember]

You can try deleting them that's data from months ago, i don't think that'll affect anything but not sure. I'll forward this to mods!

[unkempt solstice]

I still have no idea how I'm supposed to delete them

[long ferry]

Are you able to edit these?

[unkempt solstice]

they have never been added to top.gg

and the server itself is gone, deleted

[long ferry]

Chillbar is on top.gg

[unkempt solstice]

this one for example has been deleted ages ago

[long ferry]

Oh yeah you can just ignore that

Use refresh data and it should disappear iirc

[unkempt solstice]

it doesn't

that's the problem

[long ferry]

Check back later then after using refresh servers

But the server itself is not accessible right? Click the add to top.gg button and check if the server id works on top.gg

[unkempt solstice]

like I've said

some of these server have literally been deleted

[stoic socket]

I can confirm the issue exists too, I have servers which were raided and deleted in July last year which still show up

[unkempt solstice]

deleted servers, servers I don't have access to, etc. are all there

ever after logging out, refreshing, clearing cache, ...

[long ferry]

Again, are you able to access these on top.gg

Or what are you referring to with deleted? The discord server or the listing

[unkempt solstice]

They have never been added to top.gg

the server itself was deleted

other servers in the list are not deleted but I just don't have access to

[stoic socket]

for me its servers that

• have never been listed on top.gg
• actual servers were deleted

i did bring this up in october or some shit and i remember i was told it was a known issue

[long ferry]

Known issue then, showing the servers that were previously deleted, which should normally be fixed by refresh servers, logging out and back in aswell as clearing cache

[unkempt solstice]

I'm really repeating myself here

On top of the problem above, this still isn't fixed either:
https://auctions.top.gg/product/:id/delete

[long ferry]

Can't help then

[unkempt solstice]

I know you can't, but I've reported half a year ago already

and it still isn't fixed

my auctions product selector is full of products and servers that I don't need/don't have access to, it's really annoying.

I've found yet another issue, I was added to a team as an admin that has one server in it.
I can't edit that server, access it via auctions, etc.

In fact, the server shows up as not added to top.gg

https://top.gg/servers/777676528728670239

https://top.gg/team/290081685378633728

[hidden pier]

i confirm the issue

[sweet tiger]

I need halp

[candid mica]

about what?

[sweet tiger]

Wait

[wanton meadow]

How long does it take to refresh the bot name?

[candid mica]

30 mins to an hour after pressing the refresh data button

[wanton meadow]

Okay thx

[sweet tiger]

How to add top.gg support server in Add Bots?

[silent zealot]

My main account banned this server?

[stoic socket]

What’s the accounts ID

[cobalt sleet]

-appeal

[wild stone]

@silent zealot

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[cobalt sleet]

What's the main account's ID?

[true citrus]

Hey guys, I’m trying to figure out how can I change the profile picture for my bot on the list? It wouldn’t let me change it and it’s stuck at the default, can someone help out

[winter walrus]

change the profile picture of your bot in developer portal and then click "refresh data" button on your bot's page

[true citrus]

Still not working

[winter walrus]

wait for around 30 mins after clicking the refresh data

[sturdy swan]

Hi

Please Help

[true citrus]

Let’s gooo it worked well, thanks I appreciate it

[sturdy swan]

can footer icon be a gif for approval of top.gg discord bot

@cobalt sleet

[winter walrus]

Yes, bots can have any footer as long as the Gif is not epileptic

[sturdy swan]

epileptic means??

[winter walrus]

Any kind of flashy / rainbowy gifs

[sturdy swan]

kk

[fringe pivot]

How do I fix the logo not showing Up. I tried refresh data and clearing cache

[cerulean ember]

How much times it's been since you used refresh data? @fringe pivot

[frail moat]

Hello. I'm trying to deploy some slash commands and I always get 'DiscordAPIError[50001]: Missing Access', even though I already put applications.commands in the URL scope. Any idea what it could be?

[cerulean ember]

-support @frail moat

[wild stone]

@frail moat

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[eager drift]

why can't i edit the server, while the server is on my name

[fringe pivot]

been almost an hour

[cerulean ember]

Maybe try again? One.more time

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[fringe pivot]

It worked

[cerulean ember]

Okay

[eager drift]

also when i got to my top.gg profile the server is not there

while if you are on the servers page, the server does stands on my name

<@&817055174613794826> anyone?

@cobalt sleet can you help me, sorry for the ping. but while the page states me as the creator, i can't edit the server on top.gg

[restive sun]

How do I stop inviting my bot to other servers?

It got 100 servers in 3 days and now verification team tells we can verify you cus of promotion

Pls help

[cobalt sleet]

#development

[restive sun]

Do I ask there?

[cobalt sleet]

Yep you'll have to code something

[eager drift]

mac can you help me? cuz i can't edit my own server

[cobalt sleet]

I don't know what the solution would be sorry. Someone else might have the answer. Just be patient.

[blazing torrent]

While I was trying to reapply.

[cobalt sleet]

Was your bot declined less than an hour ago?

[blazing torrent]

Hm it's EmpireBot.

[eager drift]

it says this on my top.gg page, while the server is already on top.gg

[blazing torrent]

Idk when it was declined.

I fixed the command which was not working.

[cobalt sleet]

Try clicking refresh servers

[eager drift]

i have, doesn't work

[cobalt sleet]

Yeah it was declined less than an hour ago. Please wait for up to 1h for cache to clear.

[cobalt sleet]

What's the ID?

[eager drift]

of the server?

[cobalt sleet]

Yes

[eager drift]

742033495706173480

https://top.gg/servers/742033495706173480

[cobalt sleet]

It says you edited the page about 20 minutes ago according to our logs

And again 1h before that

What do you mean by "can't edit"? What happens?

[eager drift]

then why does it says on my bot page this

not the normal, view and edit buttons

[cobalt sleet]

Try logging out and back in

But that's clearly just a visual bug

Not a big issue tbh

[eager drift]

the creator controls where gone for awhile but now the are back again.

[eager drift]

what does this mean?

why don't i have the perms?

[cobalt sleet]

What are you trying to do?

[eager drift]

add a webhook

for the vote tracker

[cobalt sleet]

You own the server? Not just an admin?

[eager drift]

im not the owner of the server

[sturdy swan]

You need to be owner to add webhooks

[cobalt sleet]

You need to get the server owner to do it then

It's a safety measure

[eager drift]

but i could do it before, and i wasn't owner then

[cobalt sleet]

Yes

It was changed due to abuse

[eager drift]

like 30m ago lol

[cobalt sleet]

Well that's probably not possible

But idk i'm just a CM not a site dev

[eager drift]

it said saved succesfully, but now the webhook is gone so idk

[cobalt sleet]

Yeah because it didn't actually let you save it. Ask the server owner to add the webhook.

[eager drift]

the creator buttons are gone now too

[cobalt sleet]

Please be clearer when describing your issues. Saying "can't edit" when you actually can it's just the button doesn't appear on your profile, and "i was able to update webhooks" when the changes didn't actually save doesn't help us help you.

[eager drift]

no i truely wasn't able to edit the bot, cuz the creator buttons are gone

[eager drift]

@cobalt sleet see this

[cobalt sleet]

Clear your cache

[eager drift]

how to do that

[cobalt sleet]

And if that doesn't work, get the server owner to do it. And if they can't do it, open a ticket.

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[unborn lodge]

ehy

what is it? Invalid CSRF token. Please refresh the page and try again

[cobalt sleet]

Refresh the page

[unborn lodge]

okay ty

[blazing torrent]

Reapplied, thx.

[grave star]

Hi, I found a bug on your page, I can turn the whole page into my own or some random website. Who do I need to contact for this?

[cobalt sleet]

Hey please describe the issue in my DMs

[stoic socket]

Just seen #site-status - will there be a fix anytime soon which will address how slow it is to access profile pages?

its taking 30-60seconds to get to my own profile page

[gray kernel]

this has been flagged and devs are looking into it, but i don't have an ETA, unfortunately 😦

[stoic socket]

:((

what about #logs, we still can't see that (site-news mentioned it being fixed, thats why i'm curious)

[gray kernel]

the team is still working on this, so can't advise on this either 😦

[stoic socket]

alrighty

[green hinge]

how long does a verification usually take?

[gray kernel]

-upto

[wild stone]

@green hinge

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[green hinge]

ok thanks

[hidden pier]

Small note that making a team supposedly solves that, but by far isn't working at all

Such is my current issue

[dusty mountain]

I got a question. When I apply does my bot need to stay online 24/7? Or only during time of reviewing?

[long ferry]

There's no reason to submit your bot when it won't be usable most of its time, but yes it has to be online during reviewing

[dusty mountain]

Ok cuz I can’t find a hosting service that I like for it

[sturdy swan]

why the profile picture is not visible

[sturdy swan]

-refreshdata

[wild stone]

@sturdy swan

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[sturdy swan]

it's not working already tried it

You need to wait around 30 minutes to an hour after clicking the button

i Haven't changed the bots avatar recently

it's the same before i applied for the bot

[sturdy swan]

but stills I'll wait and see if things get resolved after tapping that button once more

[long ferry]

@sturdy swan try making an edit on it

see if that works then

[sturdy swan]

now I'll try anything after 30 mins

[long ferry]

nah just go ahead and edit something, editing should iirc also invalidate the cache and show updates on your bot page

[sturdy swan]

okay

[sturdy swan]

didn't work

[long ferry]

clear your cache now

worked on my end

[sturdy swan]

wait I'll just reopen my tab

@long ferry hey thanks buddy it worked

I'll give you 5 star rating for helping me so fast

@long ferry can you tell me one more thing how can i add server count on the top.gg bot profile

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

thank you 😊

[quaint escarp]

Hi. I have a confusion. I applied for a bot reviewer before a month or 2. Still didn't get any reply.

Please ping when reply

[cobalt sleet]

If it's been 2 months and you didn't hear from us, your application was likely rejected. We only contact applicants we're interested in working with.

[quaint escarp]

Ok and when can I apply again?

[cobalt sleet]

There'll be a new applications form for Spring 2022 posted soon

[quaint escarp]

Ok and how will I know that application is posted?

[cobalt sleet]

It'll be posted and pinned in #announcements

[floral osprey]

if my bot gets 100 votes I get 15$ to spend on the auction right?

[sturdy swan]

Correct

[floral osprey]

thanks :D

[mental forum]

Hi I am wondering Is someone is able 2 help me on how to set up the bot in my own server

[cobalt sleet]

Which bot do you need help with?

[mental forum]

Yugioh one

[cobalt sleet]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[quaint escarp]

Ok

[neon lance]

How do people put styled long descriptions on their bot page? like : https://top.gg/bot/555955826880413696

[long ferry]

using css

[wild stone]

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[neon lance]

thanks, assuming that's in the lnog description box

[long ferry]

the long description supports html and thus css aswell using style tags

[terse hatch]

i cant find where to put my server count on the top.gg page

where is it

????

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[terse hatch]

ive read that and know what server count is and all but i cant find where to add it to my top.gg page

[mortal marsh]

I’m trying to post an announcement on my bots page but i keep getting an error and i can’t delete previous announcements when i hit delete announcement

[long ferry]

You need to post your servercount through requests, read the bots section on the docs

[terse hatch]

oh ok thanks sorry for sounding rude

[mortal marsh]

^^

[stoic socket]

they take 30+ mins to delete usually

thats just caching for you

[mortal marsh]

ah

[mortal marsh]

they deleted now thanks

[candid mica]

#general but congrats

[hallow cliff]

Oops didn't read the channel name

[waxen lantern]

Well i have 250 votes but my wallet is empty

[candid mica]

have you claimed them?

[waxen lantern]

How to claim

[candid mica]

you can claim your credit at the beginning of the next month

[azure nimbus]

How do I make my discord bot application ID public?

[thorny sable]

Hello

This guy keeps sending me dm ads: 797592824693522462

[candid mica]

check this on your developer portal on the bot section

[stoic socket]

send proof

[stoic socket]

@zinc oracle

[azure nimbus]

Still didn't work though when I tried adding the bot on top.gg

[candid mica]

try again in 30 mins or an hour it maybe the cache

[azure nimbus]

Alright, thanks

[fallen canopy]

the site sometimes having a hard time so yea just wait

[azure nimbus]

All good, thanks dude!

[red moat]

Hello, I'm having problems with the bot on my server, I use the /lofi command and it doesn't work at all, can anyone help?

[cerulean ember]

-wrongserver @red moat

[wild stone]

@red moat

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[red moat]

sorry for the mistake, thanks!

[granite solar]

How do I make the bot remove the voter role after a time period?

[wary coyote]

I can't get past step 2 of the server setup process. Clicking the "Next Step" button does nothing.

[carmine zinc]

it's crash right? xd

[sturdy swan]

Not crash, but cache

[cerulean ember]

These stats are from last 7 days, but in 2nd ss those votes are total votes of this month! Both are different

[carmine zinc]

oh ok

[crystal apex]

@carmine zinc

how to bid

[carmine zinc]

yes?

[carmine zinc]

wha?

[crystal apex]

how to bid

[carmine zinc]

idk xd

[crystal apex]

why you alive xD

[carmine zinc]

cuz of my parents love?

[sturdy swan]

My bot 874400416731922432 dosen't have profile picture on his page :/

[cerulean ember]

-refreshdata @sturdy swan

[wild stone]

@sturdy swan

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[sturdy swan]

what do i do??

read the error

i dont understand it

refresh the page

i did that

[long ferry]

Clear your cache aswell

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[long ferry]

Though should mostly be resolved by just refreshing

[sturdy swan]

ah yes i forgor ye olde cache

[long ferry]

Site being cached, causing the csrf token to be cached aswell

You're accessing something that doesn't exist, if it is a server then go through the add server floe

flow

As the only server you have added to top.gg was deleted by you in December

[sturdy swan]

it worked ty

and if i change my server name and logo it will change in the website also??

and how long will it take to update it there??

[sturdy swan]

yaaa that server was not working so i deleted it

after change when someone tries to vote

on profile it is changed

[long ferry]

cached

refresh your cache there aswell

[sturdy swan]

kk

i cleared the whole history in Microsoft edge but not working

i used brave to setup tho

[long ferry]

shouldn't make a difference, the icon is likely cached

[silk pewter]

Hlo

[sturdy swan]

So what do I do now???

[long ferry]

its still cached as already said

both show correctly for me, its the cache on your end

[sturdy swan]

On logo right???

[sturdy swan]

It changed and sorry if it disturb you so much i am trying it for first time

Ty for help

@long ferry HOW TO ADD creators of the server

[long ferry]

You cant, consider creating a team instead

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[sturdy swan]

ha yeh i did

[long ferry]

You cant have them show up as the creators, only the team

[sturdy swan]

yeh i created and add but not showing that member as a creator

[long ferry]

see above

you cannot have them appear as the creators, only the team itself

[drifting turret]

where it says click here to regenerate this token, the token is not refreshed when I click

[long ferry]

refresh the page once and it should show the regenerated token

[sturdy swan]

yeh bro i did botnot comming

[long ferry]

Am not sure what you're referring to

Are you getting an error when trying to add your bot?

[sturdy swan]

not bot

server

[long ferry]

what error are you getting on your server then?

[sturdy swan]

showing like this

i added member also

[long ferry]

Yeah, you cannot change that when the server is in a team

[sturdy swan]

i want to set member in that place

[long ferry]

you cannot change that when the server is in a team

[sturdy swan]

i want to show creators

[sturdy swan]

but how to add member in creators

[long ferry]

You cannot, it would only show the owner normally

that was a thing before but not anymore, creators are somewhat deprecated and you can only have the team show up there

[sturdy swan]

how this is showing ?

[long ferry]

that was a thing before but not anymore

[sturdy swan]

what ??

[long ferry]

it was something that previously existed but doesn't anymore

you cannot modify who shows up there

[sturdy swan]

now its not existed ??

[long ferry]

either the server owner or the team

It does not exist anymore

[sturdy swan]

onk

@long ferry and if i search server name its not comming ?

[long ferry]

known issue right now

[sturdy swan]

what ??

[long ferry]

It does not work right now

Due to issues on our site

[sturdy swan]

oh

when it will fix ?

[long ferry]

there is no time on when that is fixed

[sturdy swan]

it will be not fix ??

[long ferry]

it will

there is just no time when

[sturdy swan]

hww no time ??

[long ferry]

There is no estimated time

for a fix

[sturdy swan]

oh i think it may be long process

[stiff geyser]

good day, I have a question. to be able to vote for a bot, or create the bot voting function and check if it works, the bot must be first approved or it does work in the meanwhile?
Thanks for the help!

[long ferry]

A bot has to be approved first before being able to use the API or the vote webhooks features

[stiff geyser]

i see, thank you very much for the fast answer 🙂

[warm sapphire]

What does this mean? My bot has been on top.gg for about a year :/

[cerulean ember]

-botlive @warm sapphire

[wild stone]

@warm sapphire

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[hard horizon]

Is there an error in editing bot information? It does not save the changes made!

[long ferry]

is it not saving or what error are you seeing?

Also since I'm seeing a bunch of submissions from you with very similar bots, consider reading https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines

especially https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines#:~:text=multiple bots that are created using the same or very similar code should not be submitted individually. instead%2C group them together in your main bot's help command or website page.

[amber trout]

Who can help me with a votechecker?
Its isnt catching the vote test 😐

[long ferry]

testing votes may not work, try an actual vote occasionally

[sturdy swan]

i keep getting an error once i try to add my bot

[long ferry]

What error are you getting

[sturdy swan]

it addes but it keeps saying pending

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

is there anyway someone can test it?

[long ferry]

your bot requires going through queue

[amber trout]

hmm oke im gonna try

[sturdy swan]

ohh

[amber trout]

i only have 1 alt account where i havent vote with xd

[sturdy swan]

they also said someone can test the bot

and approve

is that true?

[cerulean ember]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

okok

[long ferry]

You could otherwise try making manual requests to the webhook using something like postman for example including the data top.gg sends

[amber trout]

real vote didnt work

i just want to make it with express and top.gg api

[long ferry]

then thats your webhook not working properly yet, see https://docs.top.gg and ask in #topgg-api for possible help

[amber trout]

i dont understand why its not working

cus my real ip is a other ip that i get in the console when i log my ipaddress with the nodemodule ip

[idle vale]

Hey, do you know if the advertisement page id working?

[sturdy swan]

welp now ima wait ig

Good luck guys

:3

[long ferry]

again ask in #topgg-api then and wait for someone who can help

[winged oriole]

Hi

When will a bot appear?

<@&817055174613794826>

[cerulean ember]

-upto @winged oriole

[wild stone]

@winged oriole

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[winged oriole]

What is that?

[long ferry]

Please don't ping the support team for non auctions reasons

read the message

[rustic charm]

GUYS CAN ANYONE MAKE MY SERVER ON TOP.GG PLS I BEG U

[winged oriole]

Ok

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[rustic charm]

bro can u do im nub

i tryed every way

[rustic charm]

pls bro

ur pro

u do

[long ferry]

the documentation should help you along it, I cannot help myself as I am not the owner of that server

[rustic charm]

i will make u

come

pls

[cerulean ember]

https://youtu.be/0ntAPsZ3Wok

Will help u^^

[rustic charm]

abey no

[long ferry]

I can merely provide you documentation for it, we cannot add it on behalf of you

[rustic charm]

let dhe pro

[long ferry]

check the video above and read the support article

[rustic charm]

k

[rustic charm]

ok

u help

@cerulean ember

[long ferry]

watch the video

[rustic charm]

brp

bro

i told im nub

let him do

come

@cerulean ember ?

u alive

[long ferry]

See above

[rustic charm]

?

[long ferry]

The help is on the video

we cannot add the server on your behalf, you have to do it yourself

[paper hazel]

Can someone refresh my bot's profile picture on top.gg? https://top.gg/bot/888484118852145182

[cerulean ember]

-refreshdata @paper hazel

[wild stone]

@paper hazel

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[paper hazel]

oh ok thanks

sry

it didn't work

[long ferry]

make an edit on your bot page afterwards

just going to edit, then save

[paper hazel]

ok thanks

it worked

thanks!

[winged oriole]

I want someone to vote for my right bot to send in a room?

[hollow raft]

why does my bot still not activated on searching it have been more than 3 days ??

[paper hazel]

me too, its not real

[hollow raft]

yea

[cerulean ember]

You can try using test button in webhooks category to test vote logs

[cerulean ember]

It's a known issue, tho you can try editing bot page and save it, that may help you otherwise just wait.

[sturdy swan]

-dblsecret

[sturdy swan]

hello

[cerulean ember]

Yes?

[sturdy swan]

where is a dbl scret on top.gg please

[cerulean ember]

I don't know what do you mean, can you explain a bit?

Api key you mean?

[cobalt sleet]

Is this for the voting webhook?

[sturdy swan]

yes

[cobalt sleet]

You can use whatever you want

Just make sure to set it on your bot's settings page

The url is right there in your example screenshot

[sturdy swan]

where is this ?

[cobalt sleet]

You make it whatever you want. It's like a password you'll use to verify the request.

[sturdy swan]

AH ok

thanks

[floral osprey]

am I allowed to have nsfw commands?

[sturdy swan]

yes but it should be locked to nsfw channels, no minor nsfw and your bots desc shouldnt contain any nsfw commands

[long ferry]

also main feature of the bot shouldn't be nsfw either

[sturdy swan]

that too

[manic crown]

@gloomy shell what kind of service you are talking about? #mod-logs message

I don’t promote any service

[gloomy shell]

you had your other botlist/serverlist widgets visible on your iframe

we dont allow that

[manic crown]

Hmmmm ok

[gloomy shell]

i recommend not using an iframe at all

makes it difficult for everyone

[tulip solar]

what does this mean?

[sturdy swan]

bot server count

[tulip solar]

ah ok

Also why is my bot logo not showing up?

[sturdy swan]

click the refresh data button

[tulip solar]

I did

still not showing up

[sturdy swan]

wait 30 minute idk

[tulip solar]

ok

[long ferry]

caching

[sturdy swan]

pq gimes

[shy carbon]

site is taking forever to load...

[sturdy swan]

Team is aware of that issue

[shy carbon]

so fix when?

[gloomy shell]

We're looking into the issue

Itll be fixed as soon as we can

[river whale]

It's taking longer than expected.

[sturdy swan]

I can't seem to access my profile

Look right above

For both of you

ok

why are you putign emojis ever sentence

oop profile just loaded

oh nice so my bot is live

[sturdy swan]

How can i be sure that my bot application was sent? The website was being laggy so im not sure.

I don't wish to send another application which could be viewed as spamming 🤷‍♂️

it should say Pending on your bot

in your profile

[sturdy swan]

I Don't see it in my profile, I only see my old ones 🤔

I will assume it did not send and I'm going to make a new one

[cerulean ember]

From what i can see your bot didn't got submitted

[sturdy swan]

Yeah it's alright I'll just do it again 😅

rip

I'm trying to use a badly made voting code snippet...and it's in spanish

the struggle is real

[sturdy swan]

tbh I don't know if I could do better >_>

[wide jay]

How do I find this for my server Friends I know?

[sturdy swan]

?

ahhhh I gave up

Does anyone have a voting code snippet

or a tutorial or somth

[cerulean ember]

-support @sturdy swan

[wild stone]

@sturdy swan

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

for eris

???

[sturdy swan]

As the embed says: for development questions, go to #development

[sturdy swan]

useful command

[minor karma]

how can i talk to the guy that reviewed my bot? i have his top.gg profile but thats it.

[stoic socket]

@sturdy swan ^

They reviewed your bot :)

[minor karma]

oh thanks

[quasi vector]

Hi, I added a bot called RolePlayer Bot#4616 to your site a few months ago. I changed the library of my bot. I would like to ask you to confirm this bot, RolePlayer Bot#2768, and relay RolePlayer Bot#4616

[sturdy swan]

You can delete your previous bot and submit your new bot by yourself.

[quasi vector]

Ha okay

[sturdy swan]

is top.gg down?

its very slow

Fine for me

[sturdy swan]

For me, accessing the profile page took forever.

Not sure if others are also having this issue.

[sturdy swan]

same. cloudflare keeps saying the site is down heres offline version blah blah blah...

[gloomy shell]

accessing the profile page takes a long time to load all the time, theres a bug with it

other pages should be fine though

[sturdy swan]

Alright.

[sturdy swan]

Yeah I also got this. It said it allowed me to interact with it in offline mode though.

[sturdy swan]

my bot page was slow

[gloomy shell]

im able to access a bunch of pages almost instantly, bots, servers, etc

[grand ravine]

just tested on anonymous tab, no lag in any page here

[sturdy swan]

it may be resolved now

[toxic hill]

Hi, here can i use md ?

[gloomy shell]

yes you can use markdown

[toxic hill]

Thank you

[toxic hill]

Here what i need to put ?

[gloomy shell]

You don't have to put anything there- but its for if you have a server on top.gg that is for your bot (like a support server)

it has to be on top.gg already

[toxic hill]

oh

[toxic hill]

im obligatory to put anything here i think

[gloomy shell]

nope those are optional

[long ferry]

they should be in a category named "Optional"

you fyi

anything within that is not required

[toxic hill]

because when i put next step and put continue in 3 step this return to 2 step

[long ferry]

what exactly are you clicking

[toxic hill]

see

[long ferry]

the whole category is named "optional", anything within it is not required

[toxic hill]

and that return to second step

[long ferry]

pressing the second one returns to the previous step?

check for any errors on any field

[toxic hill]

in the third step i put continue

and that return to the second step again

[long ferry]

nope not seeing that on my end

try a different browser then

does it say "Submit"

[toxic hill]

before say Submit Bot

but that return

and now dont say nothing

[long ferry]

try a different browser then idk

[toxic hill]

uh

[long ferry]

am not able to see that on my end, literally only filled out the required fields and thats it

[toxic hill]

i need to put exactly 12 categories ?

[zinc oracle]

a minimum of one, a maximum of 12

[toxic hill]

ok i change of browser and that work

thank you

[floral osprey]

how do i make the discription of my bot like this? https://top.gg/bot/668075833780469772

[tulip jungle]

Why is the site so god damn slow jesus christ

[long ferry]

We're not seeing the same thing unfortunately, we already had a dev looking into it, seems like either an issue on your end or something on cloudflare maybe

[sturdy swan]

-htmldesc

[wild stone]

@floral osprey

You can achieve this using Markdown or HTML in your bot's description. You can ask in #development for help or use this HTML and Markdown cheatsheet for more resources.

[tulip jungle]

if it would be a error of mine, other sites would be slow as well but its only your botlist

[tight bridge]

Hi everyone, I hope someone will be able to help me.
I recently got hacked and the hacker transferred the property of my application to his account, I'd like to get it back but I don't know how ? My bot was certified so it is normally registered under my real name

[sturdy swan]

What is the bot's id?

[tight bridge]

630131061657042945

[sturdy swan]

-notdiscord

[wild stone]

@tight bridge

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[sturdy swan]

i think they're talking about transferring their bot to a different team

[tight bridge]

I know you do not represent discord but I don't know where to start to get my app back

[sturdy swan]

See the last link, contact Discord.

try going to discord developers server

discord.gg/discord-developers

They will tell you exactly the same, to contact Discord via a support ticket.

[tight bridge]

I'm banned from it because the hacker did some s*** with my account

[sturdy swan]

Again, contact Discord at https://dis.gd/contact

[tight bridge]

Yeah thanks

[floral osprey]

ooh so i just do this in the description part?

[sturdy swan]

Exactly

[floral osprey]

alr thanks :D

[languid matrix]

i got my bot approved, but i dont have the role

[ruby ermine]

why my nick is gus?

how i can change?

and set a image

[stoic socket]

Your username was probably Gus at some point

[ruby ermine]

yes, but how can i refresh my profile?

[stoic socket]

http://top.gg/logout

http://top.gg/login

[wary coyote]

It's been 13 hours and I'm still having this problem.

[dreamy abyss]

Do you have any JavaScript in the description?
Mind taking a screenshot?

[wary coyote]

No, there is no code in the description.

[dreamy abyss]

Could you take a screenshot of the page so we can see what you have filled in?

[dreamy abyss]

If you know how to open the browsers developer tools, could you see if there is any console or network errors?
If not, could you try on a different browser or device?
Apologies for the inconvenience

[gloomy shell]

Are you the owner of the server on discord or an Administrator?

[wary coyote]

I'm just an admin

[gloomy shell]

Okay, can you try making a different invite link and putting it there and see if you get the same error in the console

[wary coyote]

ok

yep same error

[gloomy shell]

okay- i will let an engineer know about this issue. it may be because you are not the owner and we have a bug in how administrators add servers.

I will get back to you ASAP!

but it will probably not be until monday

[wary coyote]

Ok, thank you.

I actually just tried it on a server I own and it has the same problem.

[gloomy shell]

Does it give you a similar error in the console?

[wary coyote]

Yes, same error.

[gloomy shell]

Weird

I will put that information in the message

[mental portal]

Is [e-mail] the only way to get in touch with the team?
Our server got locked 3 months ago, sent a ticket to their email in December but no feedback yet

Pretty sure we got spam reported by a group of people we banned for spamming kys memes

[gloomy shell]

whats your server ID

[wary coyote]

868178186272407602

[gloomy shell]

I don't see a server with that ID on our website 👀

if it were locked, i would be able to see it

I also don't see any logs of it being added to our site

are you sure thats the correct ID?

[wary coyote]

yeah I'm trying to add it right now

[gloomy shell]

oh

[wary coyote]

yes that is the correct id

[gloomy shell]

youre not the same person

[mental portal]

393350616245731328
if you want my server id 😭

lol

[wary coyote]

oh lmao

[gloomy shell]

your server was locked for NSFW pictures/emotes, which looking through now i dont see any

so ive removed the lock

[mental portal]

awesome thanks bro

[gloomy shell]

yw!

and sorry for the late response on our tickets, we recently switched ticket tools and maybe yours was lost :(

[mental portal]

no worries just glad it got resolved

[forest obsidian]

I'm new to Top.gg , And I cant find where to invite the bot to my server. Could I get a link or instructions on how to?

[gloomy shell]

if you want to invite @small lantern bot?

[forest obsidian]

yess

[gloomy shell]

If you go to https://top.gg/servers/new you can select your server and it should prompt you to add the bot

[forest obsidian]

Okay tysm!

[gloomy shell]

youre welcome!

[hearty fulcrum]

Hi iwant see my bot in thes server top.gg @gloomy shell

[gloomy shell]

We don't add bots to this server

[hearty fulcrum]

Ok thanks @gloomy shell

[sturdy swan]

@sturdy swan could we talk tomorrow about why my bot was rejected? if you are free tomorrow

[neon lance]

my bot got denied. do I have to go all the way back through the "add process" or is there somewhere i can press re-submit? It does not show up under my Discord Bots on my profile page

[gloomy shell]

You have to add again

[neon lance]

Ok thank you. On the invite url field: "If you have a custom invite URL paste it here. Otherwise, we will use your default invite URL." is the default URL what i set in my OAuth2 panel on the developer portal?

this thing?

[candid mica]

yeah, the oauth link

[snow mantle]

My bot got declined because of Sendung nsfw thumbnails with the /play command

How can I change that

[stoic socket]

Either make it only show thumbnails in nsfw channels or remove the thumbnail feature completely

[snow mantle]

Ok

[pulsar moss]

Can I withdraw my money?

or just on site

[candid mica]

it is a vote credit, you can only use them in auctions

[sturdy swan]

Hey um heads up poketwo is down but looks online and some people are voting and don't get their reward. Is there a way to fix it so they can vote again when the bot is up? Like disable the vote for that bot until it's up or they have to wait 2 hours again?

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[rancid delta]

some reason i cant authenticate my discord account

it doesnt let me click

like i click the authentication button but nothing happens

[cerulean ember]

Oh you are not able to login on site?

Maybe try different browser

[acoustic coyote]

hi do my vote credits rollover?

if i make $20 last month and nothing this month will i still have $20 next month?

[cerulean ember]

-credits @acoustic coyote

[wild stone]

@acoustic coyote

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[acoustic coyote]

damn

[tawdry fjord]

quick question... i saw that my bot has entered the verification server, but has been in there a couple days now. i was wondering how long it took after joining to get a response

[cerulean ember]

Heyy sometimes due to some reasons bot reviewer may not declined/approve bot instantly after inviting it to verification centre it may take time.

[tawdry fjord]

gotcha, thank you 🙂

[runic frigate]

hellloo

something bad here.. in this

just a min

i cant find the role i created here

@cerulean ember hey

[cerulean ember]

Clear cache and make sure top.gg bot's role is higher then that role

[runic frigate]

is that because of permissions?

[runic frigate]

OH

yea

[runic frigate]

how do i clear cakes

[cerulean ember]

-cacheclear @runic frigate

[wild stone]

@runic frigate

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[runic frigate]

oh

[sweet kayak]

I can't vote for bots on top.gg

[runic frigate]

anyone if some invited me to team how to accep da thing @cerulean ember

got it nvm

if i am admin why cant access the server settings

@cerulean ember hello

[cerulean ember]

Server admin or team admin?

[runic frigate]

team admin bro

i can just see this

[cerulean ember]

You can, try clearing cache?

[runic frigate]

notink else

i am not him

[cerulean ember]

From this ss it seems like you didn't got added

[runic frigate]

bruh tf i even got the invite and i accepted

[cerulean ember]

Try login or logout nd maybe clear cache, it maybe due to site cache

Just wait for few minutes

[runic frigate]

ohh

if i am the the team admin can i access the owners server things

[cerulean ember]

If you are admin in team you have all access to page, except deleting bot/server.

[runic frigate]

oh thats good

[runic frigate]

can i add webbooks and add the vote tracker etc??

[cerulean ember]

Yep

[runic frigate]

oh i just need to wait my friend/owner to add me or im added but bugged

[cerulean ember]

I don't know, it maybe site cache or you may accidentally rejected invite, after 1h if you don't get added to team then ask them to add you again!

[runic frigate]

can u send me an example of the invite pls..

[cerulean ember]

Example of what?

[runic frigate]

of how an invite is..

if i rejected it how i have access to this page??

[cerulean ember]

Ahm idk wdym, still if you want to know more about team this article will help you!!

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[tacit fossil]

Hello. I know this is probably the most asked question around here but just wanted to get some clarity.
I understand that it takes around 1-2 weeks normally for a bot to get approved, and I submitted my bot around 12 days ago. Wanted to know how the current queue situation is. Is it gonna take more than 2 weeks for approval based on current queue?

[sturdy swan]

It's around 1-2 weeks, can take some more days if needed. So like 15 days or something similar can be possible.

[tacit fossil]

ohh Ok... thanks for the info

[neon summit]

in how much time does ur bot get checked in now? before it was 1 week, can someone tell me what it is now?

[cobalt sleet]

It's less than a week now. More likely 2 to 3 days probably.

[neon summit]

is that a good sign or a bad?

[sturdy swan]

What do you think?

Is waiting only 2-3 days instead of 1-2 weeks good or bad

[neon summit]

it could also mean less bots are being added daily which could lead to a dead server and dead community

[cobalt sleet]

No we just have more BRs and they're doing more queue

[sturdy swan]

Or more reviewers and more active reviewers

[neon summit]

ah i get it

[sturdy swan]

Can take a look at #mod-logs if you think it's 'dead'

Some filters in search can show you how many bots get declined per day

[cobalt sleet]

Last month we reviewed 5,000 bots

[sturdy swan]

[neon summit]

from which 3/4 were declined;>

no hate just yk

i didnt mean to start fight

just asked

[cobalt sleet]

It might have been more than 3/4

[sturdy swan]

I mean, that's not our problem. We have guidelines that need to be followed

[neon summit]

XD

[neon summit]

true.

[runic frigate]

hey

why cant i acces my friends server im both admin in server and top.gg

[sturdy swan]

Want to add your friend's server on Top.gg?

[neon summit]

only owner

[neon summit]

i think

[sturdy swan]

You need to be the server owner

[runic frigate]

bruh i am admin in the team why can i access it??

[sturdy swan]

What do you mean with 'access it'?

[runic frigate]

i want to manage webhooks and etc

of the server

[sturdy swan]

On discord?

[neon summit]

on top.gg..

[runic frigate]

no no top.gg

[cobalt sleet]

That's not possible @runic frigate you need to be the owner. This is a security measure.

[neon summit]

Yep

[sturdy swan]

Yeah, what I said

[runic frigate]

:/

[neon summit]

thats what i told 2 mins before

[runic frigate]

what can i access of the server on top.gg while i am an admin?

[neon summit]

nothing actually

owner has the perms

unless u hack into his acc or he gives it to u

u cant do anything

would not prefer hacking it tho

was just an example

[runic frigate]

[neon summit]

id be a good mod for this server 😂

[runic frigate]

lmao

[runic frigate]

btw i cld add the server and i had ALL the perms as the owner i cant get it back now

i mean i added the server myself

[cobalt sleet]

Because you don't own the team

[neon summit]

Hello

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[neon summit]

i know, i thought he had a problem with something

[runic frigate]

what acn i do as an admin??

[neon summit]

nothing mate

what u can do is
SUFFER
jk-

[runic frigate]

bruh

f***

[neon summit]

ay no cursing

[runic frigate]

[neon summit]

that isnt a rule but pleaase

try to stay friendly

[runic frigate]

okk lol

[sturdy swan]

imagine chatting in a support channel

go to #general

[shy egret]

👀

[neon summit]

is there like a system to see how many bots left until ur bot is reviewed or thats only available by bot reviewers?.

[sturdy swan]

only to brs

[broken pulsar]

Reviews need an auto moderation system immediately, I’m sick of the things being posted about me, I need contact with a member of staff because I’m done with this false stuff being said about me.

The reviews are about me not the bot and they’re totally unfair

@real laurel I see you’re online, would you be able to help here?

[neon summit]

i checked ur bot reviews, they are pretty positive..

[real laurel]

you can send me dms of the reviews with links but no guarantee i can check them right away or that action will be taken (they'll need to be reviewed)

[broken pulsar]

Ok

[broken pulsar]

There are some less positive ones down the line

[neon summit]

i see. well just know ur bots great.

[broken pulsar]

Thanks : )

[neon summit]

np!

[latent tartan]

How can I get my friend unbanned so he can vote for the bonuses from discord bots?

[cerulean ember]

-appeal @latent tartan

[wild stone]

@latent tartan

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[latent tartan]

thanks

[runic frigate]

no

||joking||

[sturdy swan]

ok

[neon summit]

#general

[sturdy swan]

ok

[sturdy swan]

hi I have a bot on top.gg can I change the bot client id to the new one?

[tender hornet]

hey, how do people embed their website into top.gg description?

[candid mica]

iframe

[tender hornet]

oh

[light salmon]

Excited by peeking under the hood? You should join us at https://jobs.lever.co/Medal?department=Top.gg, make sure to mention this header!

[sturdy swan]

lmao

imagine advertising top.gg in top.gg

[light salmon]

idk

[cerulean ember]

You need to submit new one!

And delete previous one if both are same

[sturdy swan]

:(

What are you trying to do that requires a new bot?

verification request denied last time I tried again and it got verified but with new bot

[sturdy swan]

where i can delete it?

[cerulean ember]

Edit

Under creator's control

[sturdy swan]

there is no delete button