#support

1 messages ยท Page 647 of 1

past birch
#

huh?

sweet violet
final vale
#

i setuped voting in a server
now i want to edit description that i provided before while setting up

#

how can i change

cerulean ember
#

-wrongserver @final vale

wild stoneBOT
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@final vale

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

final vale
#

๐Ÿ‘€

#

okay

#

a confusion i m having

#

i settuped a server description on top.gg now i want to change that

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how can i

cerulean ember
#

Oh you need to change bot description, you can do it by using edit button on bot page

final vale
#

i want to change ** SERVER DESCRIPTION **

cerulean ember
#

F server*

#

My bad

final vale
#

np

long ferry
#

is done the same way anyways

final vale
#

but there is no edit button

long ferry
#

Are you the owner of that server? aka the user with the ownership of that server

final vale
#

only owner can do that?

long ferry
#

correct, if the owner wishes to allow you to edit things on there, you need to get them to create a team

#

-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

final vale
#

oh i think it will surely help me out

#

thank you ๐Ÿ˜Š

sudden dune
#

does server description support markdown

long ferry
#

Yes it does

light ermine
#

My discord bot just got declined cuz it got crashed, so i made it online again now i am trying to apply again but it shows that: you bot has already been submited to top.gg

cerulean ember
#

-sitecache @light ermine

wild stoneBOT
#

@light ermine

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

light ermine
#

ohk fine

strange perch
#

what does this message mean?

supple mica
#

You will be able to search for your bot using the website search bar after 1-3 days

strange perch
#

thanks

heady oxide
#

I would like to add my servers in discord to the website but when I clicked add, there was nothing showing up. How can I add my links to the website?

viral jackal
#

How can I add html to description of a bot? Before it was saying that desc supports html, now I can't see it

cerulean ember
wild stoneBOT
long ferry
#

and you're trying to do it with an account that has the ownership status on discords end?

heady oxide
#

I guess so

long ferry
#

I guess so isn't a definite answer, only the user who is the owner of the server (aka the account who created the server) can add it to top.gg and make initial changes to it

heady oxide
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I am the owner, the one who created

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But I dont understand why there is no... Showing up my servers

long ferry
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use the refresh servers button, logout and back in then clear cache

#

-cacheclear

wild stoneBOT
heady oxide
#

Okay, now login again

#

Lets see

sturdy swan
#

I am the owner of the server and I can't add my server to top.gg

long ferry
#

try that above

heady oxide
#

Hmm, still nothing, pal...

sturdy swan
#

and I used incognito mode

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doesnt work

long ferry
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whats the id @heady oxide

heady oxide
#

Bruno#1454 ?

sturdy swan
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mine is 922232443732361227

long ferry
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the server id

sturdy swan
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server id

#

ye

long ferry
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Im talking to Bruno I cant help 2 people at the same time sorry

stark glade
#

why does this still appear on my page

heady oxide
#

Awe, not sure how to find...

#

949895002564214844

cerulean ember
#

-botlive @stark glade

wild stoneBOT
#

@stark glade

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

๐Ÿ’ก If your bot was approved over 3 days ago, you can safely ignore this notification!

heady oxide
#

But is it okay for me to apply two?

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Ohhh

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Suddenly, it works

stark glade
long ferry
sturdy swan
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doesnt work

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my server id is 922232443732361227

long ferry
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what have you tried now

heady oxide
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Thank you so much, I have finished. @long ferry

sturdy swan
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I deleted my cache in chrome

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no servers.

long ferry
# sturdy swan

use the refresh servers button, logout and back in then clear cache

sturdy swan
#

I did refresh logout and cleared the cache

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what else do I need to do??

long ferry
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are you the user with the ownership on that server

chrome bay
sturdy swan
#

403 forbidden

long ferry
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try it, perhaps it might work

chrome bay
#

sadge

chrome bay
long ferry
sturdy swan
#

yeah

long ferry
#

aka the user with the ownership

sturdy swan
#

I am the owner

long ferry
#

clear cache and try again

#

-cacheclear

wild stoneBOT
sturdy swan
#

okay sure

sturdy swan
long ferry
#

do the same steps as mentioned above

carmine zinc
#

can i change the embed color?
if can how can i change it?

sturdy swan
#

you cant

cobalt sleet
#

That's not possible

carmine zinc
#

oh ok

sturdy swan
carmine zinc
sturdy swan
#

Chrome is the same

carmine zinc
sturdy swan
#

doesn't work

stoic socket
cobalt sleet
#

Smh

sturdy swan
#

mhm I'll come back later/tomorrow

carmine zinc
#

ok lol

sturdy swan
#

Bruh

carmine zinc
sturdy swan
#

Yeah I am

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yeah

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ofc lol

carmine zinc
#

yes

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lol

sturdy swan
carmine zinc
#

wait

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is that discord server?

sturdy swan
#

Yep

carmine zinc
#

have you publish?

sturdy swan
#

It's published

carmine zinc
#

and then press back on the avatar server?

sturdy swan
#

Nvm it's ok now out of no where

carmine zinc
#

ok

eternal tangle
#

can anyone say how to get on the trending page for new bots for top.gg?

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does it get randomly selected or something?

zinc oracle
#

trending new is new bots with a lot of votes.

eternal tangle
zinc oracle
#

votes*

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heck

vocal tiger
#

Hi, I'm not able to re-generate my bot's top.gg webhook token, what should I do?

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I'm continuously clicking on the ''Click here'' button, but nothing happens.

long ferry
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continuously clicking it caused you to likely get ratelimited

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have you tried clearing cache afterwards

glass hedge
#

Heyo,
it's been a week now since my bot got accepted (went live) on top.gg
On my bot page, it says it may need 1-3 days for the page to appear in search results. I already asked for help here when I was at like 4 days or so and the person said it either takes some more days or there's a mistake and the devs would look into it. But nothing changed. My bot can't be found via search still... what can I do?

long ferry
#

we're aware of that issue

glass hedge
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It's a known issue?

long ferry
#

yes

glass hedge
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Oh okay...

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Do you know how long it'll take for the issue to get resolved?

long ferry
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no eta

glass yacht
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Hey

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I want to ask that should my bot be verified before applying for top.gg?

sturdy swan
#

no

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it doesnt need to be

grand ravine
ruby wren
#

Ji

glass yacht
#

Ohk ty

ruby wren
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Hi

grand ravine
#

since top.gg will pretty much get you flagged for unnatural growth

grand ravine
#

there are 2 flags regarding verification:

  • unnatural growth: when your bot joins too many servers in a short timeframe
  • suspicious growth: when many of your bot's servers have the same owner (it might trigger with members, but not confirmed)
#

either one will get your verification locked and expand your server limit to 200

glass yacht
#

Ohh kk got it

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My bot isn't in much server

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And I want to ask that will I get a notification or anything when my bot joins any server through top.gg

grand ravine
#

no

grand ravine
#

really?

cerulean ember
#

Inorganic when bot joins server with same owner
Suspicious when it join many server in short period of time

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Also limit expand to 250 umm

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And given 3* weeks of time

grand ravine
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their wording sucks smh

pure flax
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Please help

cerulean ember
#

If your bot's beta version is different from your main bot then it's fine. It should not be exact copy of your main bot. @pure flax

terse hatch
#

how can i put the number of servers my bot is in on my top.gg page

cerulean ember
#

-servercount @terse hatch

wild stoneBOT
#

@terse hatch

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

silver lichen
#

My bot has been on topgg since 02/27 and it still doesn't appear in search results

id: 937471382768480296

long ferry
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known issue

silver lichen
#

anything I can do?

long ferry
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wait for now

silver lichen
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Okay thanks, also is there any guidelines for search? Because it can feel a bit iffy sometimes, bots which seem more relevant in certain searches appear lower down

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what sort of things determine ranking?

sturdy swan
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No wrong server

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@long ferry wrong server moment

long ferry
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-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

carmine pond
sturdy swan
carmine pond
#

the server is online

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But before that I had another problem with the server, when adding, you couldn't click on the button to add. I gave up on the whole thing and wanted to continue with it today. And now this problem has arisen

sturdy swan
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Seems like your server was never added

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Can you try to add it again?

carmine pond
#

first i must delete it?

carmine pond
scarlet topaz
#

Hello

#

is there anyone who uses gimp here

carmine pond
sturdy swan
supple mica
#

Keep chat on topic angryCry Kry๐Ÿ…ฑ๏ธton >>

sturdy swan
carmine pond
#

i have refresh the site after 30 min

sturdy swan
waxen lantern
#

what was this ?

long ferry
#

Discord outage

sturdy swan
#

Discord outage for this server

long ferry
#

all good, we're back

gilded copper
#

Your bot page is live!

Please allow 1-3 days for your bot page to appear in search results.

I wait for 1 Week now.....

supple mica
#

This is a known issue with the devs. Please bear with us!

gilded copper
supple mica
#

There is no exact ETA for this right now, but I can assure you it is being worked on.

scarlet topaz
sturdy swan
#

#auctions-support would be more appropriate for such questions :D

worldly shadow
#

oh ok

#

mb

runic phoenix
#

I got a question that I would like to bring to dms, can anyone help? Involves bot reviewing

grand ravine
#

just ask

runic phoenix
#

I would like to keep it private.

tulip pebble
#

Hello, is there a bot transfer option?

supple mica
#

@runic phoenix If it's Topgg related shoot me a message and I'll see if I can help. Otherwise, please ask here.

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@tulip pebble You can transfer the ownership to a team:

#

-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

gilded copper
#

Was that correct English?

wild stoneBOT
gilded copper
#

ok

stoic socket
coarse bough
#

how would one update the server count on my top gg page

stoic socket
coarse bough
#

ty

latent bobcat
#

does anyone got unverifed bot for no clear reason without notice about that?

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

stoic ridge
#

Hello my server is not appearing on Top.GG servers can you assist?

candid mica
fair latch
#

It is public tho so

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It isn't verified either and my friends can add it

supple mica
fair latch
#

949979243717206016

supple mica
#

Oops, I misread your error entirely. Have you made sure your bot is public on the Discord Dev Portal?

fair latch
#

Yes

supple mica
#

Make sure your toggle looks like this

sly wing
#

Someone who speaks Spanish?? I have a doubt

fair latch
supple mica
fair latch
#

Even made it private then public

sly wing
#

I want to put the voting system and make it appear on the channels but I don't have the token, I don't know how to get it

fair latch
#

Definitely public

fair latch
#

Had to clear my browser cache

supple mica
#

Oh lovely, so I was right the first time with cache issue KEKW

fair latch
#

Ty for the help panda_run

sly wing
supple mica
#

Pasted too quick ๐Ÿ˜…

grand ravine
#

You need to have your bot approved first

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Then access the url dylan sent

sly wing
#

404

supple mica
#

Yeah, you only submitted your bot on the 6th. As @grand ravine said above, it needs to be approved first.

sly wing
#

404
Oops! We canโ€™t seem to find the page youโ€™re looking for.

Donโ€™t worry, we will take you home.

slow jacinth
mystic root
#

why can't I see my bot when I search for it

coral reef
#

Refresh your cache

sturdy swan
#

help

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i wanna contact this guy

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Krypton#7331

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but the explorer thing wont work

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he declined my bot for emoji issue

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and idk what it is

onyx willow
#

its 1 week

sturdy swan
#

@sturdy swan yay

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found ya

pure flax
cerulean ember
#

It's not necessary that main should have more or less, but there should be something different which is not there is other bot @pure flax

sturdy swan
wild stoneBOT
#

@onyx willow

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

๐Ÿ’ก If your bot was approved over 3 days ago, you can safely ignore this notification!

young fractal
#

Hello! My bot ( https://top.gg/bot/888799185623736350 ) im the owner of this bot but it's ownership on top.gg is on my own account that i cannot login to Discord blocked that account, Now the ownership of this bot is under me but on this id that im messaging with, can you please delete this bot from top.gg, this bot is verified and approved( Hอกcอก โ™ช โฅห™๐Ÿฅ€โƒŸโƒ๐‡๐ข๐ฆ๐šโƒŸ๐ง๐ฌ๐ก๐ฎ*#0772 ) and for proof see that account's connections

sturdy swan
#

dm a moderator/cm and theyll help you with the process

young fractal
#

Okay thanks!

sturdy swan
#

Instead of sending the same message over and over, look if moderators already answered your previous messages :)

#

Here for example fastnod

young fractal
sturdy swan
#

Just send a DM to one moderator and they will explain to you how to proceed.

young fractal
#

Done.

deep sedge
#

how to add more details in this

long ferry
#

You can only post your servercount aswell

#

-servercount

wild stoneBOT
fallen canopy
#
FetchError: request to https://top.gg/api/bots/stats failed, reason: getaddrinfo ENOTFOUND top.gg``` wuz dis
long ferry
pure pewter
#

I have a problem, I can't search my bot on top.gg even if it is "in live" as it says in the bot page

slow jacinth
#

801665401712017458 man ,_,

candid mica
pure pewter
#

oh ok

stoic socket
green ledge
#

Why there's only one server showing in my servers even I have 4?

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I have administrative permission in that 4 servers

candid mica
green ledge
#

What if we make a team? Can I already access that?

#

or this

long ferry
#

Getting access to the server edit page, yes

#

adding, no

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-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

green ledge
long ferry
#

Admin

green ledge
#

even the owner give me admin?

long ferry
#

to get full access

green ledge
#

Is it okay if im the owner of the team but I'm not the owner of the server then I'll invite my co admin in this team to gain access?

long ferry
#

Has to be the owner of the server, otherwise adding the server to it does not work

green ledge
#

It will be complicated to my main admin.

#

But okay thank you. I'll work on that

long ferry
#

It is a security measure to avoid access from users not related to the server or without the permission from the server owner

green ledge
#

Yes I understand

outer oar
#

wrong channel bud

sturdy swan
#

the owner of our server added me as admin in top.gg i accepted it in invitations but its not showing me in the members in team

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what should i do?

modern rapids
#

Hello
My discord bot was approved a long time ago (27-02-22) but still it does not appear in the search results

#

Why is it ?

candid mica
dreamy abyss
#

-needdev

wild stoneBOT
#

@sturdy swan

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

dreamy abyss
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

modern rapids
candid mica
#

yea search bar is a known issue

modern rapids
#

hmm

#

Is there any way I can contact top.gg ?

dreamy abyss
#

You can ask here or open a support ticket

#

-ticket

wild stoneBOT
modern rapids
#

thanks

mental marsh
#

i'm having issues voting a bot, right after i complete the human check it says "Something went wrong"

long ferry
#

cc @quartz willow

#

also try the not built in browser, go to your browser instead of clicking on a link through discord

quartz willow
#

I'll take a look later once I have some time

eternal tangle
#

can anyone say how to get the promoted bots status for top.gg?

#

like this

narrow vale
#

-ticket

eternal tangle
#

right

cerulean ember
#

-auctions

wild stoneBOT
stoic socket
narrow vale
cerulean ember
#

-ticket

wild stoneBOT
cerulean ember
#

^^

stoic socket
#

ignore my sticker, fucking laptop died ๐Ÿ˜ญ

mental marsh
#

are people allowed to do that?

long ferry
#

nope

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whats the user id

mental marsh
long ferry
#

having it through copy paste is better

#

-b 950724846613041152 support crypto scam

wild stoneBOT
#

upvote Xtrajay#7901 was successfully banned.

long ferry
#

Thanks

cloud star
#

how can I change the bot's profile image? Does it pull from the discord pfp? because I cant see anything updating, nor can I set a pfp manually in top.gg

long ferry
#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

๐Ÿ’ก Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

cloud star
#

tried it too

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didnt do anything

#

oh wait, i updated random details and it shows it fine now

#

thanks

hollow raft
#

h

cloud star
#

same

sturdy swan
young fractal
gray kernel
trim swallow
stoic socket
trim swallow
#

I was trying to find the channel

sturdy swan
#

Hi

#

Is there any way members in my team can participate in the auction of my bot

valid birch
#

Yo i got banned from poketwo server for not doing anything how can i get unbanned?

wild stoneBOT
#

@valid birch

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

valid birch
#

Ahh my bad

gray kernel
gray kernel
valid birch
#

Wait umm

#

@gray kernel where can i join that server again?

gray kernel
valid birch
#

Got it thanks!!

gray kernel
#

no problem fastnod

ivory garnet
#

rip discord

gray kernel
#

indeed

vocal lotus
#

how come my bot profile page doesnโ€™t have the profile picture anymore?

long ferry
#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

๐Ÿ’ก Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

untold ridge
#

this is for help with top.gg, dev is for help with tha

supple mica
shell timber
#

Any idea why tupperbox is active in some servers and not in others?

fringe relic
#

Called clusters and shards

supple mica
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

supple mica
#

(However yes, above answer is right)

fringe relic
#

A mass database of instances of a bot in different servers. Some instances can go down

shell timber
#

My bad

tired scaffold
amber tinsel
#

Is there an issue where topgg spams notification say "Did you remember to vote for..."??

stoic socket
amber tinsel
#

Okay thanks

long ferry
stoic socket
sturdy swan
sturdy swan
#

Read the comments

stoic socket
#

no problemo

winged grove
#

hi can someone tell me how can i apply to a bot reviewers role????

long ferry
#

-apply

wild stoneBOT
#

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

winged grove
#

ty :)

runic phoenix
#

How old do you have to be to be a Bot Reviewer?

visual pilot
#

when ill be the site updated

#

@stoic socket

stoic socket
#

Updated with what?

visual pilot
#

design

opal spindle
#

is the vote issue related to the top.gg site?

cerulean ember
opal spindle
#

vote tracking

cerulean ember
#

It's related to bot then

#

Not site issue

opal spindle
#

the top.gg bot or vote tracker bot?

cerulean ember
#

Vote tracker? You facing issue with top.gg bot?

#

And if yes what kind of ? Explain a bit

opal spindle
#

I vote for multiple servers that are not registering when I vote like this

long ferry
#

Elaborate "not registering"

#

Are you referring to you not getting rewards?

opal spindle
#

vt!vote

#

both

#

not counting or registering rewards

long ferry
#

Then we cannot help with that, reach out to the server as we're only providing the necessary tools for that

#

The vote count is cached

opal spindle
#

this is multiple servers

#

like all

long ferry
#

Some servers may not have rewards setup, some may have, some previously had but no longer do so

opal spindle
#

6-7 different ones

long ferry
#

We cannot help with that, it is up to the servers to setup voting rewards

opal spindle
#

this just started this morning

#

was there a change?

long ferry
#

We again cannot help with it, you should ask the corresponding server about their voting rewards

mystic mica
#

I know top.gg no longer gives rewards

opal spindle
#

you are misunderstanding

long ferry
#

I am understanding, you're not getting vote rewards

opal spindle
#

i am not getting the votes counted

#

the rewards are from not coutning the vote

long ferry
#

Again vote counts are cached

opal spindle
#

i dont speak that

long ferry
#

The rewards are not setup by us, it is up to the server to do that

#

Cached means that you're seeing a temporarily saved version of the site

#

Which may not be up-to-date

#

Your vote is counted behind the scenes, just not displayed correctly on some occasions

opal spindle
#

vote tracker reminders are not working either

long ferry
#

But again, we're not the ones providing the rewards or setting them up, you should ask the server you're voting on about their rewards and if they're setup correctly

#

That's something we cannot help either

opal spindle
crude aspen
#

How to enable custom writings in bot info ?

long ferry
#

The vote count is correct, though were currently not seeing any issues with voting it seems like

#

Also that message is quite old from when voting webhooks did actually not work

opal spindle
#

So can you tell me which servers I just voted for?

crude aspen
opal spindle
#

most their other issues are struckthrough

long ferry
#

I cannot no, I do not have the access to such data, I can merely tell you that if you have not been given rewards, you should reach out to their server

opal spindle
#

so I figured it was still active

#

bruh stop with rewards

#

I am not worried about a penny

crude aspen
#

Ugh !

opal spindle
#

thanks for your time please let me know when you find your problem

long ferry
#

You are referring to rewards, bots merely use our tools to know when a user is voting, which is currently working from what I'm seeing

opal spindle
#

no \

cerulean ember
#

Markdowns

crude aspen
#

Does the top.gg botinfo has a any sign writing like help

long ferry
#

There's is nothing to find a problem on, if a server doesn't tell you that you have voted, it might be related to the servers setup. Topgg makes a request to a so called "webhook" when a user has successfully voted. Anything beyond that is managed by the bot developers/server administrators.

wild stoneBOT
long ferry
#

And a year old message likely isn't gonna change that either

minor karma
#

did the add bot ui change?

long ferry
#

That's the newly introduced add bot flow, so basically yes

minor karma
#

ok thanks

#

i was confused bc a couple weeks ago when i tried it was different

long ferry
#

Yup, this one's less confusing and helps developers submit their bot more in a guided way

minor karma
#

oh ok thanks

#

yea its a lot more user friendly

#

if my bot page gets approved can i edit it later?

long ferry
#

Yup, you can also make edits to it while it is in queue

coarse bough
#

how long do tags take to process when I add new ones to my bot

minor karma
#

can i put a discord invite url here?

#

like for a server

stoic socket
daring jetty
#

How much does it cost to pay to promote your discord server on the website?

candid mica
toxic topaz
#

#auctions-support

minor karma
#

i read this and was wondering where i could go to volunteer if it was open

cerulean ember
#

-apps @minor karma

#

Luca

minor karma
#

luca is offline

#

oop nvm

#

-apps @minor karma

cerulean ember
#

-apps

wild stoneBOT
#

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

cerulean ember
#

Back

minor karma
#

oh damn

#

im 15 so i cant

#

thanks tho

cerulean ember
#

Np!

toxic topaz
surreal glacier
#

is an impression based on ip or from local storage / cookies?
like could someone from the same ip / cookies cause 500 impressions?

jovial lintel
#

can yall do what yall did last time so i can resubmit my bot to top.gg

Bot ID: 872971585282265169

cerulean ember
#

We did nothing, it's server cache issue, try again in 1h @jovial lintel

#

-sitecache

humble veldt
#

Hello @cobalt sleet I am trying to list my server into top.gg. Can you please help me do that as I am not getting how to do that exactly.

cobalt sleet
humble veldt
#

I have alredy logged in, but not able to add my server into it.

sturdy swan
#

What do you mean by "not able to add" and do you have the server ownership?

carmine zinc
#

how can i add an image in my bot long describtion?

long ferry
#

You can either use html or markdown for that, there's a bunch of docs and cheatcheets online on how to do so

cobalt sleet
#

-htmldesc

wild stoneBOT
carmine zinc
#

thx

carmine zinc
#

hi! can i ask for my friend the reason he got denied about his bot?

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs :

carmine zinc
#

oh ok

arctic pagoda
#

What does it mean if your bot page is live?

long ferry
#

-botlive

wild stoneBOT
#

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

๐Ÿ’ก If your bot was approved over 3 days ago, you can safely ignore this notification!

random flint
#

@sturdy swan

carmine zinc
#

how can i remove team from my bot page?

long ferry
#

Once moved, you can't revert it

carmine zinc
#

aw

maiden walrus
clear sentinel
#

@sturdy swan

dusk hazel
#

How are bots sorted in the search?

hollow gyro
#

how can i add my bot server count

restive sun
#

Hey!

#

My bot analysis page is showing wrong info

#

At analysis it shows 53 invites and when I check from bot it shows 23

#

See

#

Can anyone tell why soo?

sturdy swan
wild stoneBOT
#

@hollow gyro

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

sand harbor
#

guys

#

i was trying to verify my bot

sturdy swan
# restive sun

People kick bots sometimes. Your bot might have been invited and later kicked.

#

i need to talk with staff, any ticket system>

sturdy swan
wild stoneBOT
hollow gyro
#

is there a some kind of code

#

??

sturdy swan
sturdy swan
sturdy swan
sturdy swan
#

All we can do is change the bot from your previous Top.gg profile to your new one.

sturdy swan
#

as they werent in any/many servers anyway

#

Then if you create a new bot you will need to submit it.

sturdy swan
#

do you think you could get them deleted atleast?

#

cuz 2 of the exact same bot is a bit yk

#

If you can prove ownership of the bot, yes.

sturdy swan
#

the only thing i can do is change the code

#

A moderator will tell you what steps to do, just contact them fastnod

sturdy swan
#

Anything is allowed

#

ok bet

#

Just note that non modified clones are not allowed.

snow flare
#

@wild stone

drifting parcel
#

I made something like this, but for the moderater only and not for all members

#

not my bot but iam think my bot he will He refused the reason for this

winter walrus
obtuse magnet
#

-add

#

Why this

winter walrus
drifting parcel
#

send messages in specific channel

used by mod to send important messages like news or giveaways

winter walrus
#

Then yes manageMessages for client is wrong. Also #development would be the best place if you need more help with this

obtuse magnet
drifting parcel
winter walrus
obtuse magnet
#

@winter walrus
Tried many browsers, same problem

dusk hazel
subtle night
#

That means my bot has been verified or not yet ?

wild stoneBOT
#

@subtle night

If your bot was recently approved, it may take 1 - 3 days to get indexed in search. Please try searching again later.

๐Ÿ’ก If your bot was approved over 3 days ago, you can safely ignore this notification!

subtle night
#

yes but when i applied for my others bot, i had a mention in #mod-logs if i remember. But not this time. so i don't think if i been verified

winter walrus
subtle night
#

ohhh okay

#

so it has been verified nice ๐Ÿ™‚

#

thank you

manic crown
#

hey here it says my commands sends nsfw in non nsfw channel, actually i want see some on what kind of search it sends those types of nsfw pic , but apparently the reviewer isn't here in this server nor he is accepting friend requests. so now how am i supposed to contact him?
#mod-logs message

carmine zinc
#

what's the next the star icon and how to get it?

candid mica
#

visual bug but that is a server count

carmine zinc
candid mica
carmine zinc
candid mica
#

there is an example for you to copy paste, it is a good simple docs actually

carmine zinc
#

ok

obtuse magnet
#

ุงูŠู‡ ุงู„ุณุจุจ

obtuse magnet
#

@candid mica

manic crown
#

@wanton otter

cerulean ember
#

@sturdy swan

manic crown
candid mica
cerulean ember
#

^

obtuse magnet
#

Why this

#

@cerulean ember

cerulean ember
#

Please try different browser!

sturdy swan
#

hello , im just wondering how do i disable the vote reminders- since i no longer follow a server that used to suggest we vote to get rewards

obtuse magnet
sturdy swan
#

it appears on my desktop like the bottom right at a certain hour of the day lmao

cerulean ember
sturdy swan
#

i did log out tho

#

reminders still showing

obtuse magnet
#

Ok

upbeat mountain
#

So I'm being spammed by push notifications asking me to vote. I already have. But every 3 minutes it does it again. And it won't let me unsubscribe, tried logging out, still getting spammed...

Is there a fix..?

cerulean ember
sturdy swan
upbeat mountain
#

No unsubscribe button. Just a dark vote button.

#

Everytime I load it brand new, it's the same

long ferry
#

Will note it internally, disable your notifications within the browser then

cerulean ember
long ferry
#

Also it won't show up while you're not able to re-vote, that's intentional

#

Disable it within your browser itself for now

sturdy swan
#

why is the banner image link not working?
its a normal imgur link

long ferry
#

Known issue

sturdy swan
#

๐Ÿ‘€

#

okay

fallen fiber
stoic socket
#

@quartz willow ^

#

there was another report of this yesterday

zinc oracle
# fallen fiber bro?

known issue. For now I think disabling notifications for topgg is the best choice.
hopefully it will be fixed soon

fallen fiber
#

thanks

final vale
#

hm

iron remnant
#

Can i use custom font in the bots' description markup?? (Html and css)

cerulean ember
#

-htmldesc

wild stoneBOT
iron remnant
#

Thanks

silver lichen
#

What is the url for top page slot 1?

#

is it the front page?

sturdy swan
#

Hello, I have a question what is your prefix?

#

can someone please help me

light ravine
#

Is there any bot that deletes messages but the commands do not?

obsidian locust
sturdy swan
obsidian locust
sturdy swan
#

the bot

sturdy swan
obsidian locust
#

ah yes it has ping

#

-ping

small lanternBOT
#

Pong!

sturdy swan
#

Hello, I want to change my owner bot, how to do?

light ravine
#

Is there any bot that deletes messages but the commands do not?

rapid swallow
#

Hi

#

@sturdy swan 949566433531166730
Spam Scammer

stoic socket
rapid swallow
#

I was taking

stoic socket
#

@zinc oracle theyre back lol

zinc oracle
#

-b 949566433531166730

wild stoneBOT
#

upvote Manose K. Y. Carver (Shiromi)#3030 was successfully banned.

sturdy swan
#

-new

blazing rose
#

hello i got a pub in my pm by 949656028780306452

#

looks like a scam

stoic socket
#

@zinc oracle

stoic socket
zinc oracle
#

-b 949656028780306452 card scam

wild stoneBOT
#

cross Something went wrong when trying to ban this member

blazing rose
blazing rose
zinc oracle
#

luca logs an error sometimes but still bans.

rapid bolt
#

@sturdy swan I would like to discuss the rejection of my bot

#

sorry for the mention

#

but i can't send you md

nocturne sequoia
sturdy swan
#

@fluid birch your getting mass dm botted..

#

949586965953662996 oneto ban

zinc oracle
sturdy swan
cobalt sleet
zinc oracle
#

op

sturdy swan
#

@bleak oyster

zinc oracle
sturdy swan
#

949586965953662996 here's the id

#

tf

#

wheres my bot dev role gone

zinc oracle
#

-b 949586965953662996

wild stoneBOT
#

cross Something went wrong when trying to ban this member

sturdy swan
#

wait he left or something

sour edge
#

Oh... Good afternoon, I came to report the same thing, I got the same spam message but from another user.

zinc oracle
sturdy swan
#

small raid I guess

sturdy swan
#

i see why they targeted this server too

#

its a bot list server

sour edge
sour edge
sturdy swan
#

and a screenshot

zinc oracle
#

-b 950591794578599977

wild stoneBOT
#

upvote SirMarz#0588 was successfully banned.

sturdy swan
zinc oracle
#

i am

sturdy swan
#

oh good

sour edge
#

Thanks for the support, have a nice day.

stoic socket
#

Not the place to ask

twin shuttle
#

Can a mod please message me privately. I have something sensitive to discuss.

sturdy swan
stoic socket
swift sky
#

yo, i have a question

#

why do some bots on top.gg not show the profile picture they have?

sturdy swan
#

nvm then

stoic socket
swift sky
#

hmmm

stoic socket
#

not Discord help

sturdy swan
#

oh ok

swift sky
#

thank you!

stoic socket
nocturne sequoia
#

does this support markdown/html?

zinc oracle
#

the note for reviewer?
no, as only the reviewer will see it its not really needed.

nocturne sequoia
#

I wanted to put something like
If you think something isn't working correctly please join the Support server before submitting a review!

sturdy swan
#

It's for the bot reviewer to get your bot accepted on Top.gg

#

Not for reviews on your bot.

sturdy swan
#

It will only be seen once by the person that reviews your bot, then it's pretty much gone and no longer to be seen by anyone.

nocturne sequoia
#

it would be useful to show a message to users before they submit a rating
i have a 3 star review because someone couldn't delete 2 week old messages with the delete command

sturdy swan
#

If you have suggestions like these you can go at
http://feedback.top.gg

sturdy swan
sturdy swan
#

hi, i submitted details of my bot, how can i edit them

#

You can go on your bot's page and click "Edit" under creator controls.

hoary basin
#

pretty sure @hollow shuttle is a spy

hoary basin
#

idk just seeing that he owns manages a bot listing group, and is inside a bot listing group- is it cause he's an avid supporter or because he's finding ideas

supple mica
#

Lets keep this channel topgg related thumbsUpCat

stoic socket
#

^

sturdy swan
#

@real laurel where would@you report dm advertising from people from@this server

cerulean ember
#

Here

sturdy swan
#

950586484526825513

#

@cerulean ember feel like am spamming pepowot

cerulean ember
#

Thanks for reporting! Mods will take action when they see it! Also don't tap on any link

sturdy swan
#

Woke me up enrol ๐Ÿ˜‚

sturdy swan
gray kernel
# sturdy swan

could you please provide some detail on which steps you took to receive this error?

sturdy swan
silent cypress
#

also i've a question how do i put voter role reward w/ top.gg webhook

sturdy swan
#

@somber parcel

gray kernel
sturdy swan
#

@gray kernel

gray kernel
sturdy swan
#

hey just wondering if someone can verify my bot ๐Ÿ™‚

#

or has the ability to

gray kernel
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

rough

gray kernel
#

itโ€™s what helps us ensure that quality bots are listed on our platform p_kirbybounce1

rigid valley
rigid valley
candid mica
rigid valley
silent cypress
silent cypress
rigid valley
rigid valley
turbid flint
#

What is this server

rigid valley
#

Anything else @silent cypress?

silent cypress
#

I'll let you know.

#

ty for now

rigid valley
#

No problem

sturdy swan
#

if i delete the pending bot. is that ok?

gray kernel
broken pulsar
#

Does this thing just never go away...

stoic socket
#

I don't believe so, iirc it was reported to the devs as a broken feature

tulip pebble
#

hello can i get my bot developer role

stoic socket
#

On this account?

tulip pebble
stoic socket
#

Who submitted the bot

tulip pebble
#

@steep hollow

stoic socket
#

Only they get the role as far as i'm aware

tulip pebble
stoic socket
#

@steady finch do they get the role?

cerulean ember
#

User who submits bot gets developers role

stoic socket
#

you could possibly delete the bot on that account and resubmit on this account?

steady finch
#

If it's your old account, just transfer it to this account and you'll receive the bot developer role.

steady finch
tulip pebble
#

Ok

tulip pebble
steady finch
#

There you go.

tulip pebble
#

Thank you

sturdy swan
#

hi, this is irrelevant but where can i apply for the verification of my bot, the discord verified bot badge

long ferry
#

-nobadge

wild stoneBOT
long ferry
#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

  • We cannot provide support on how to get your bot verified.
  • We are not affiliated with discord's bot verification system.
  • Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.
sturdy swan
long ferry
#

Also read that one above

#

Just fyi due to you mentioning the badge

sturdy swan
#

i don't need the badge profile on my profile lol

#

i was talking about the tick beside my bot name

eternal tangle
#

???

grand ravine
#

look at what's in the field

#

take a minute to find the error

eternal tangle
#

@grand ravine oh wiat nvm

#

hm?

stoic socket
#

seems like an incorrect url

#

a bit too long

#

they're usually 9 characters long

eternal tangle
#

oh

#

well i did put the correct one..

#

i checked it again WWcXfNTHRV is the invite code

stoic socket
#

hmm yeah, that is correct

#

try submiting

#

if it shows error again lmk

fresh scaffold
#

hi, i've been messing around for some time already and i can't figure out tf im supposed to replace

bot.topgg_webhook = topgg.WebhookManager(bot). this: -> dbl_webhook("/dblwebhook", "password")``` wiith?
fresh scaffold
#

oh lol ty

gray kernel
#

np!

hexed vessel
wild stoneBOT
#

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

cobalt sleet
hexed vessel
#

okay thanks!

fluid rapids
#

One message removed from a suspended account.

cobalt sleet
#

No self promo @drifting sierra no ads

drifting sierra
#

okay

wintry pewter
#

hi

#

i have a question

#

i put my disocrd bot to top gg

#

but after some time i did not find it

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

wintry pewter
#

so my bot will not add ๐Ÿ˜ฆ

rigid valley
wintry pewter
#

so when will my bot add to topgg

upper thistle
#

Hello, thought I'd post this here in case it was an issue with top.gg and not just this one bot

I'm subscribed to a counting discord bot and they offer rewards for voting on top.gg and it went without issue for several days, I unsubscribed from the reminder to vote, then last night I resubscribed to reminders and have been bombarded by push notifications

long ferry
#

We're aware of that issue, consider disabling notifications from top.gg entirely for now

upper thistle
#

I have, thanks for letting me know it's known! (:

stoic socket
#

You need to apply, and itโ€™s 18+

cerulean ember
#

-apps

wild stoneBOT
#

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

scenic gorge
#

Hey

#

I need help

#

nvm

cerulean ember
#

Yes there you can see announcement regarding application forms.

solemn egret
#

do you do this for slash commands?

sturdy swan
#

yes

supple mica
#

Yes !

sturdy swan
#

Hey Guys It was 1-2 weeks Should I wait 1-2 weeks now or how it is meant Well because I don't think it's ned and I don't know if it's verified

grand ravine
#

you'll be notified on dms and receive a green role if you get approved

#

or be notified on dms and #mod-logs if you are denied

sturdy swan
grand ravine
#

is it or not what?

sturdy swan
#

Is not idk

#

I dont have dm

grand ravine
#

you don't have a green role, so you weren't approved yet

sturdy swan
#

Okay Thanks

sturdy swan
grand ravine
sturdy swan
#

Wiat

#

I need do all again?

cobalt sleet
#

Yes

sturdy swan
#

๐Ÿฅฒ

cobalt sleet
bright moss
#

Hey, I am still experiencing problems logging into the website using discord. Can someone please help me?

long ferry
#

Try a different browser

fair latch
#

how can I remove deleted bots from my account?

sturdy swan
#

My Bot was Crashed

#

Is*

grand ravine
#

you still need to resubmit and go through all the queue again

sturdy swan
#

I have add it again

#

And How I need wait again

grand ravine
#

then wait for review

sturdy swan
#

Okay

stoic socket
sturdy swan
#

Again 1-2 weeks xD

cobalt sleet
#

Yes

solemn egret
#

is there away to get webhook url for replit?

grand ravine
#

it'll be ur replit page + the path

fair latch
stoic socket
#

Are you the bot owner?

fair latch
#

ye

#

I deleted the bot from discord tho so

stoic socket
#

On this account?

fair latch
#

ye

stoic socket
#

@zinc oracle

#

seems like perms are broken?

fair latch
#

I can edit the other one fine

stoic socket
#

I've pinged a mod as I think permissions might be broken

fair latch
#

alr

zinc oracle
#

bots deleted off discord, I can just delete it.

hexed fjord
#

It's been like the 23th notifications or idk

stoic socket
# hexed fjord

Known issue - disable notifications for the time being

hexed fjord
#

Wtf

#

Okay thanks

solemn egret
zinc oracle
#

the path you define in code, such as /dblwebhook
for more help with the api use #topgg-api

drifting parcel
#

my bot was rejected for not having a help command but bot already has a help command
so what I have been waiting for too long ๐Ÿ˜ฆ

grand ravine
#

did u add it after being denied?

drifting parcel
drifting parcel
grand ravine
#

ask the reviewer then in dms

cobalt sleet
#

You have to ask @winter walrus

drifting parcel
#

you see just updates and fix bugs
iam have help command when made this bot

cobalt sleet
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Please contact your bot reviewer

drifting parcel
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okay

bright moss
long ferry
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That error is mostly associated with using brave

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So open top.gg on your browser, not through clicking a link on discord

stoic socket
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Report button

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Most effective way

zinc oracle
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we do not delete offline bots

long ferry
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We only delete it when the application is deleted along with it

slow jacinth