support

[alpine turtle]

what does other states have to do w this

[jaunty panther]

it's not based on your local date, top.gg just know that in somes states is saturday, so it says that

[alpine turtle]

that’s weird

[jaunty panther]

._.

[zinc oracle]

#auctions-support

[minor pivot]

@quaint moon

[quaint moon]

@alpine turtle help me

we cant visit

the top.gg link

[minor pivot]

Forbidden

[stoic socket]

What link

[quaint moon]

https://top.gg/servers/721774203711258774/edit

[alpine turtle]

?

[stoic socket]

Also - random top.gg members won't be able to help

[alpine turtle]

lol wtf

[sturdy swan]

I have the same problem

[stoic socket]

are you server owner?

[stoic socket]

@vagrant wigeon pls make sure devs know

very broken

[vagrant wigeon]

ok

[stoic socket]

thanks

[quaint moon]

yeah

[stoic socket]

like registered server owner?

[long ferry]

Hi! Please remember that only the owner of a server can make changes towards a server page. If you wish to allow other users to edit things on there, you should consider making a team and add the wanted staff members within it.

-team

[wild stone]

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

[grand kestrel]

Hi

[tulip jungle]

Why does it not update my profile picture?

[long ferry]

Likely changed your avatar, logout and back in, clear cache

[tulip jungle]

I can't login

[long ferry]

What happens when you press login?

Would have that count towards rewarding the user for voting

So yes that's fine

[atomic stag]

I'm confused about how the voting credits work

like, do people get 15 dollars at the end of a month if they reach 100 votes for the first time and then $1 per 1k votes?

[languid prairie]

if i want to add an image to a description for a bot, would i use standard markdown?

like ![](url)

[long ferry]

-credits

[wild stone]

@atomic stag

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[long ferry]

Yup! Descriptions support both html and markdown, both could technically be used at once.

[languid prairie]

kk

[tulip jungle]

this page

[tulip jungle]

but after it just this stays

[long ferry]

refresh after that

[ionic cloak]

Hey I’m having issues voting again

[long ferry]

What issue are you exactly experiencing?

[ionic cloak]

It says I already voted but It’s not showing up

[long ferry]

What do you mean with not showing up? Are you referring to rewards on a bot?

[ionic cloak]

It was something with my user I’d I don’t know how to fix it is ok what the tech said yesterday

[long ferry]

I'm still not sure what you're referring to, what exactly are you referring to with "not showing up"?

[ionic cloak]

When I went to vote it shows voted but it’s not showing on my task as completed

[keen yew]

can i export the graphic of my server's bot evolution in top.gg ??

[long ferry]

We unfortunately cannot help with other bots vote rewards, the issue you're facing is something on the bots end and you should refer to their support for that. Top.gg merely provides the necessary tools for bots/servers to know when someone voted.

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

servers bot evolution? Could you elaborate?

[keen yew]

i want to export this, and not with screenshot

[long ferry]

That service is not by Top.gg, reach out to dblstatistics support for that

[delicate plover]

A user DM me a huge spam from this server, how can I report it?

[supple mica]

Send a screenshot and their ID here.

We will deal with it then

[delicate plover]

946787219081941063

[supple mica]

cc @zinc oracle @long ferry

[long ferry]

-b 946787219081941063 carding scam

[wild stone]

Luk202#9288 was successfully banned.

[long ferry]

Thanks

[tulip solar]

what could I do to boost my discord bot on top.gg so more people see it?

[long ferry]

There's 2 ways to have your discord bot discovered by more people:

There's the forced way, by using auctions: Having people discover your discord bot through advertisements. This does cost money (depending on if you're using vote credits or actual money), so most people either decide do have their bot get more discovered through higher votes, which is what way 2 would be.

And there's the non-forced way, through votes: Voting may push your discord bot higher in search results. This can be done by offering interesting vote rewards to your bot users, such as currency or getting access to certain commands. You can also gain vote credits, which in return you could use for auctions.

Most developers decide to go with the second one, as it may not cost money, but requires you to have an active user-base already that is willing to vote for your bot to get said rewards.

[sturdy swan]

-help

[long ferry]

-botcommands

[wild stone]

Hey! Bots aren't given permissions to send responses in this channel. Please use #commands to run commands.

[sturdy swan]

hi, i was trying to add my server and when i click it gives me a 500 error

[long ferry]

Hello! What browser are you using when trying to add your server?

[sturdy swan]

i’ve tried on safari and chrome

[long ferry]

What URL are you experiencing that issue on? Perhaps a screenshot could help

[sturdy swan]

does this help?

url: https://top.gg/servers/new

I need help, I cannot add my server

[long ferry]

I'd suggest trying chrome again, safari is known to cause issues. Could you perhaps try logging out and back again? Make sure to clear your cache afterwards

[sturdy swan]

that is on chrome but i can try that real quick

The same thing happens

[long ferry]

Where exactly are you experiencing that? Logging out and back in, aswell as clearing cache did not help?

[sturdy swan]

Adding a server

[long ferry]

Am not able to reproduce that exact issue, could you tell me the steps on what you're doing to face that?

[sturdy swan]

I tried relogging in

1. top gg main webpage
2. Click top right
3. Click add discord server
4. 500 error

I logged it

[sturdy swan]

Yes

yeah i logged in and out and cleared my cache still nothing

[long ferry]

Yeah I'm not able to reproduce that

Could you perhaps try it later (such as in an hour or two)? Perhaps that's a temporary issue you're facing

[sturdy swan]

I have tried for the past 4 weeks

alright

[long ferry]

Have you perhaps deleted a server recently? Did that start happening after that?

[sturdy swan]

I started happening before and after I did that

[long ferry]

I'll note it down internally for a developer to check on, thanks

[woeful elbow]

yo i need help how do i change the name of my bot in top.gg website?

[candid mica]

press the refresh data button and wait 30 mins

[woeful elbow]

oo okay thanks

wait where can i find the refresh data button?

[snow bramble]

Help me

How to withdraw

[candid mica]

on your bot page

[stoic socket]

#auctions-support

[snow bramble]

Ok

Thx

[woeful elbow]

can you pls send a screenshot? i cant find it

[woeful elbow]

omg i cant find creator controls

[frosty flare]

where can we send suggestions

[stoic socket]

https://feedback.top.gg

[sturdy swan]

i’m still having this issue btw, no rush but figured i’d update

[stoic socket]

Try a different browser

[woeful elbow]

ok nvm i found it. thx

[sturdy swan]

which one? i’ve tried safari and chrome and cleared my cache on both

[harsh barn]

Firefox exsist

[serene eagle]

how to add like this image in bot page top.gg any one pls tell@real laurel

[candid mica]

using html css ask in #development

[sturdy swan]

tried on firefox now, same error

[candid mica]

let me try reproducing it

[serene eagle]

oki

[candid mica]

have you tried logging in first then try adding the server?

[dusky steeple]

I can't find my server on top.gg

I want to add

What to do

[cerulean ember]

@dusky steeple are you owner of server?

[dusky steeple]

No

[cerulean ember]

Only server owner are allowed to add server @dusky steeple

[dusky steeple]

Oh

[dusky steeple]

Is that a new update
Cuz I have just add that old server which got deleted 2 weeks ago on top.gg 2months ago

[cerulean ember]

Yes
#site-status message

[vale minnow]

I want to do if a user vote to my bot , adds role on the support server

[cerulean ember]

You need to log votes manually using top.gg api and reward them.

[vale minnow]

Can you check at #development please

[vale minnow]

ok thanks

[umbral tendon]

I switched my account so i have to change my bot page how can i switch the bot to other account?

[cerulean ember]

You mean tranfer ownership of bot on site?

[umbral tendon]

yeap

how can i do that

[cerulean ember]

You need to dm any moderator with the proof that shows it's your bot, like any owner command or something like that, then they can help you out @umbral tendon

[umbral tendon]

I should text to nekomaki

[cerulean ember]

Yup you can

[umbral tendon]

okey thx

[sturdy swan]

I can vote for bots before the ad ads

[rough bobcat]

hi for my bot there was about 100 plus votes accumulated from the past month till now. Can i check why the bot says my vote is 0 here?

[cerulean ember]

That 'i" will be changed to server count once you update server count on bot page. Your votes are actually shown here

[rough bobcat]

oh so thats server count

i see

thanks

wait server count or the amount of people that use that link?

[cerulean ember]

Servercount afaik

[rugged brook]

what line shld i add to do that?

[sturdy swan]

Someone scammed us for members like a reward server for psx.

He got free members and ofc the gems were duped and it got deleted

What do we do

[cerulean ember]

-wrongserver @sturdy swan

[wild stone]

@sturdy swan

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[sturdy swan]

Ok

Sry

[sturdy swan]

my bot got approved 2 days ago, still can't find it when searching

[dreamy abyss]

-botlive

[wild stone]

@sturdy swan

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sturdy swan]

how much time for approval?

[cerulean ember]

-upto @sturdy swan

[wild stone]

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

thank you

[obtuse whale]

have i gone blind? what tab is the field where you can enter servers your bot is on

[tulip jungle]

When will something like that be at my bot, at a certain amount of guilds or what?

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

That's currently not functional as far as I'm aware

[sturdy swan]

Are bots checked on Saturdays?

of course they are

[hollow trellis]

They are checked everyday

[slow jacinth]

yes

[sturdy swan]

well thanks for the info

[slow jacinth]

every saturday night they take a break, no bot reviewers sleep

[long ferry]

Serious answer:

We're volunteers and may do bots during the weekend

[hollow trellis]

I already did a serious answer

lol

but yeah

[sturdy swan]

Thank you very much for providing information.

[tulip jungle]

You mean this?

[long ferry]

Yes, that could be used for posting your server-count onto our site

[wooden leaf]

why is my bot not listed yet?

[long ferry]

If you're not seeing your bot within search, give it around 1-3 days after approval. You could also try to make an edit within your bot page and see if that works.

[wooden leaf]

it might just me or is it already 3 days when the "your bot page is live" thing appered

[mystic jacinth]

Hello,
It's been 6 days since my bot was approved and it still doesn't appear in the search results.
Is this normal?

[tulip jungle]

no, i want this, on top.gg on how many guilds the bot is is there a required amount of guilds for that?

[long ferry]

that is servercount yes

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[tulip jungle]

is it only available for python?

[long ferry]

No, you're essentially posting your servercount using requests, so if there's no library that does it for you, you could manually do that yourself: https://docs.top.gg

[tulip jungle]

So this, will make this
I don't understand anything anymore lol

[long ferry]

The example given on the docs is from the autoposter library, which is something for js only. It essentially makes requests to top.gg with your servercount automatically.

You can still make that yourself by either using a library to handle that or by doing that yourself using web requests.

it is essentially described here on how to do that https://docs.top.gg/api/bot/#post-stats

[sturdy swan]

my bot has 100 votes but it shows i have 0 vote credits

[cerulean ember]

Credits available on 101 votes and can be redeemed on 1st day of month

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[opaque nest]

@long ferry

My bot does not have it. set- command

??

[sturdy swan]

ok

[sturdy swan]

..

[long ferry]

userId is a parameter required within the query

refer to the docs

[sturdy swan]

link ?

[long ferry]

https://docs.top.gg/api/bot/#individual-user-vote

[sturdy swan]

thanks

[shut copper]

Youtube is removing bots that have music on and make money if i get money from top.gg credits would that be the same?

[cobalt sleet]

Top.gg credits aren't money. They're credits.

[wild stone]

@sturdy swan

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[sturdy swan]

ok

[long ferry]

-api

#topgg-api

Ask your question in #topgg-api

[sour nimbus]

@gloomy shell can you tell me witch feature?

Sorry for ping

[gloomy shell]

click on the screenshot

[sour nimbus]

Ha?

[stoic socket]

not sure if you realised but https://capy-cdn.xyz/tEgFflBP.png

you can't click the link

[gloomy shell]

i hate mac

[stoic socket]

poor mac

[gloomy shell]

https://cdn.discordapp.com/attachments/508739021980303370/947156233121562754/Screen_Shot_2022-02-26_at_10.40.33_AM.png

[sour nimbus]

Okay, thanks, that should be a manage roles.

[sturdy swan]

I have a question. If someone leaves a review for your discord server and you want to remove it, is it possible to do that?

[gloomy shell]

if it breaks our review guidelines, you can flag it for review by a moderator who will remove it

[sturdy swan]

Also, how do you reply to reviews? Do you have to be the server owner to do that?

[gloomy shell]

yes you do

sorry thats not the right link

https://support.top.gg/support/solutions/articles/73000502504-review-guidelines

[sturdy swan]

guys, I've been trying for weeks to transfer my bot application to a team but everytime I select it from the dropdown on the edit page, it resets when I refresh

please help me

I asked a few days ago but no one replied to me #support message

[long ferry]

Have you pressed save afterwards

[sturdy swan]

I have to?

well that makes it easier lemme try

that worked

although the "are you sure you want to transfer" screen gives an impression that its non-reversible and if you click accept it'll be permanent so yeah

alrighty thanks that worked

[long ferry]

Because it is non reversible

You can't transfer it back to yourself, only between teams

[sturdy swan]

I transferred my bot to a team, I tried logging out and logging in again yet the auctions page isnt showing me the option to select my bot

how can I get the bot on the auctions page

its only showing one

[mystic jacinth]

Hello,
It's been 6 days since my bot was approved and it still doesn't appear in the search results.
Is this normal?

[sturdy swan]

Read pins

[sullen crest]

@long ferry help

[long ferry]

sure whats up

[sullen crest]

Scammer

[long ferry]

send the proof and id here

[sullen crest]

Is this a scam?

[long ferry]

yes it is a scam

id?

[sullen crest]

318279754166042624

[long ferry]

yes thanks

[sullen crest]

Cool

[sturdy swan]

so i owned celia bot on my old account and i just took the token of my new bot i have on this account and put it into my code from the old bot.... i have the description from the old bot, how do i go agbout submitting my new bot without getting it declined because it looks alot like a different bot (my old bot)

[sullen crest]

@long ferry did you find him

[long ferry]

yes we need multiple reports though

[sullen crest]

Oh ok

[rose crow]

Good evening, I unintentionally reported a review on the top.gg page of my discord bot. What to do ?

[stoic socket]

It won't get removed if it doesn't break guidelines and will be unflagged next time they go through reviews

[rose crow]

After how long will the review be available again? It will also be very cool to put a confirmation message, because sometimes we click without doing it on purpose

[stoic socket]

No eta, I just suggested that feature on the feedback page so feel free to upvote https://feedback.top.gg/94

[rose crow]

That's nice, thank you

[dapper flare]

When someone makes a review of your bot but what the person say doesn't even have the bot and the review makes no sense does it break any guidelines?
The bot has no rank system

[sturdy swan]

Yes - https://support.top.gg/support/solutions/articles/73000502504-review-guidelines

Point 1

Furthermore, reviews not relating to a product’s current feature set are also removed as of this category

In that case, your bot (product) doesn't have a ranking feature.

[dapper flare]

I clicked on report and it says This review was reported and is being checked by our moderation team. when I reload it is still there but when I wait a bit and than reload it is gone and the review is back is that normal?

[chrome bay]

bruh help my bot not getting added. as i am trying to add from yesterday but it shows this and when i click edit bot to see if i did all correctly it shows this error

before when i had added my another bot for verification it was working but after this new changes in site it isn't working now

[gloomy shell]

i am actually doing reviews right now and i click delete on that review and then a few minutes later i see it again

so i dont think its an issue on your side lol

[dapper flare]

oh

[chrome bay]

any help pls

[stoic socket]

try clearing cache

[chrome bay]

tried multiple times

not getting the exact reason

[zinc oracle]

@gloomy shell is this a known issue?

[gloomy shell]

what is your Bots ID?

[chrome bay]

907491552702644246

[gloomy shell]

I dont see any logs of you trying to add it...youre going through the whole add bot process and filling everything out, and then you get the step 4 screen and try to click "edit bot" correct?

[chrome bay]

yup as there is no more option such as submit

so i thought it is submitted

[gloomy shell]

can you try again and show me a screenshot of step 3?

[chrome bay]

ok

[gloomy shell]

okay and then you click "Submit Bot" ?

[chrome bay]

yup

i clicked it now also

[gloomy shell]

hmm let me flag this to an engineer real quick, ill get back with you when i can!

[chrome bay]

ok ty

[oblique violet]

help

[gloomy shell]

wait a few hours and then try again

[oblique violet]

ok brother@gloomy shell

[distant topaz]

Is there an Arabic support?

[long ferry]

Likely not, you can ask your question in Arabic nonetheless and wait for someone who might know

Getting support will definitely take longer though

[tulip jungle]

How long does it take to update the Guild statistics?

[distant topaz]

I will use Google Translate

[empty frost]

Helpppppp

[gloomy shell]

wait a few hours and try again

[empty frost]

No

[gloomy shell]

which guild statistics are you referring to?

[empty frost]

I already surrender

But I still can't

Look

[gloomy shell]

that updates whenever the bot pushes a new count so it varies between bots

[tulip jungle]

But not updated in page yet? Does this take a while?

[gloomy shell]

the site is cached, both server side and client side, so it may take a while to reflect yes

[gloomy shell]

try clearing your browser cache and then trying again. but other than that, you just have to wait for it to be removed from the server cache.

[empty frost]

ok

[distant topaz]

4 days ago I entered the site and registered my bot data and was waiting for a response, and today the site was locked and I opened it again and now I cannot find the bot. What do I do?@long ferry

[oblique violet]

help

[empty frost]

I just cleared the cache of my app-browser, but a question: is there any chat here that shows the queue?

[gloomy shell]

no there isnt

[empty frost]

Oh

Sure

I will wait here

[waxen lantern]

@toxic zephyr

hi

srry for mention

what is the meaning of this ?

• Make this an opt-in feature

[toxic zephyr]

Hi, Basically have a command saying "Would you like to take part in our server list command?" if they say no then dont display that server

[waxen lantern]

oh ok got it

[toxic zephyr]

Or just lock that command to owner only (aka u)

[waxen lantern]

and this is the only problem of VOID ?

[toxic zephyr]

I dont know if it has further problems, i stopped testing when i found that one

[waxen lantern]

ok i change the cmd just now and the command will become private

[toxic zephyr]

Nice, ty!

[waxen lantern]

ammm what should i do now ?

request again or something like that ?

[tulip jungle]

How can i see if users can find my bot trough search function?

[toxic zephyr]

Yeah, re-suvmit

[waxen lantern]

how ?

[toxic zephyr]

Try searching your bot yourself

[toxic zephyr]

the same way you did the first time

[tulip jungle]

that takes forever then

[waxen lantern]

i cant add it again

[toxic zephyr]

try again in 1hr

and clear your cache

[waxen lantern]

1. how to clear my cache
2. again i need to wait 4 or more days ?

[toxic zephyr]

-clearcache

[waxen lantern]

-clearcache

🤔

[toxic zephyr]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[toxic zephyr]

That one

XD

[waxen lantern]

oh clear my chrome cache

ok i will

2. again i need to wait 4 or more days ?

[toxic zephyr]

After you clear you cache you need to wait 1h to resubmit and after that you need to wait till we re-review your bot

[waxen lantern]

well the re review time is same as review time or it will be faster ?

[toxic zephyr]

It varies alot, it depends on queue size

[waxen lantern]

ok tnx

[toxic zephyr]

np!

[waxen lantern]

good night

[toxic zephyr]

gn

[sturdy swan]

I was wondering how the bots are tested

[long ferry]

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works

[fringe surge]

Is this a new something?
nvm just read the pinned msg

[distant topaz]

@gloomy shell

[oblique violet]

@gloomy shell

help

[supple mica]

No need to ping Xiuh! How can we help?

Can you show me a screenshot if you're getting an error please?

[stoic socket]

thats their error

[supple mica]

If your bot is already submitted to topgg it will need to go through the verification process if not done so already.

[distant topaz]

Help!!!

[supple mica]

read my message above.

What's your BotID?

[distant topaz]

944015301962522706

[distant topaz]

Where

[supple mica]

Your bot was declined yesterday, what issue are you having exactly?

[frail sierra]

Hi, does anyone know why the ticket king doesn't work for me? I put t!help on it and it doesn't give me the commands

[supple mica]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[waxen lantern]

still i cant re submit

[supple mica]

Looks like your bot is already submitted on-site?

[toxic zephyr]

Ok, blame catching then, wait a few more hours and try again

[waxen lantern]

I dont know

[waxen lantern]

Wbat about delete it it an submit it again ? If there is no different

[toxic zephyr]

Try but i dont think it will work

[waxen lantern]

Ok

Can u check that does it re-submit it now ? If it doesnt i will delte it and add it again

[empty frost]

Well, adding a bot in top.gg for me is impossible

Do I have to wait longer?

[sturdy swan]

Good night, it's been a few months since this error occurs when I try to log into my account. At first I didn't care about it, but I'm a bot developer and I need to access my account.

[cerulean ember]

Try logging in diff browser

[empty frost]

?

[cerulean ember]

Did you tried clearing cache or using diff browser?@empty frost

[sturdy swan]

i’m still having my 500 error, tried 3 different browsers cleared my cache tried logging out before and after etc.

i eventually just gave ownership of my server temporarily to the other owner who isn’t having the issue

[harsh barn]

Just ignore it…

-botlive
Reviewer can use this

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[zinc oracle]

Hey, a support ticket is your best option.
https://support.top.gg/support/tickets/new

[dark grail]

Hello, can someone remind me what's the time a user can vote?

was it 12h or 8h?

[cerulean ember]

12h

[dark grail]

thanks

[fluid oxide]

#development

[golden nest]

Hello, I am trying to add a server to top.gg i am an Admin of but cannot for some reason. Do you have to be owner, not just admin?

[jovial lintel]

hey so i added my bot to top.gg but after i submitted it i dont see it in my projects, do i have to wait until the bot is reviewed for it to show up?

[wooden leaf]

It says I need 1 to 3 days for my bot to appear is the search results

It's been 4 days but still nothing

[waxen lantern]

... still

still my bot is there... what should i do ?

[sullen zealot]

Hi, it's been more than 3 days since I got this message, and since then my bot receives much less visits than before, any reason?

because I didn't modify my bot page until I got this lol

[winter walrus]

-botlive

[wild stone]

@sullen zealot

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sullen zealot]

ah ok, well I don't know what it is due to lol

[pseudo prism]

I say vote for the bot I say invite
It is not happening

[wooden leaf]

why is my bot's pfp in my page is just a singular letter?

[sturdy swan]

it's been 5 days

🤔

[wooden leaf]

having the exact same issue lol

[sturdy swan]

😩

Are bots tested on Sundays?

[wooden leaf]

everyday

[cerulean ember]

-refreshdata

[wild stone]

@wooden leaf

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[wooden leaf]

same thing

[cerulean ember]

Read second para

[wooden leaf]

ok

[chrome bay]

@gloomy shell is that issue fixed?

[gusty surge]

@gray kernel I have request

[waxen lantern]

anyone ??

[cobalt sleet]

Wait to get reviewed. It takes about a week currently

[waxen lantern]

so i dont need to re submit it ?

[cobalt sleet]

No just wait

[waxen lantern]

bruh 0,0

alexander told me that i need to re submit it...

so i dont need to do anything and just wait ?

[cobalt sleet]

Oh was it just declined recently?

[waxen lantern]

yes

[cobalt sleet]

What's the bot ID?

[waxen lantern]

#mod-logs message

864932424181350421

[cobalt sleet]

Ok one moment

[waxen lantern]

ok

[hearty lintel]

Does anyone know how I can get my topggtoken for the api?

[waxen lantern]

there is a video in #topgg-api

second pinned message

[hearty lintel]

Okay thank you 😄

[waxen lantern]

@cobalt sleet Tnx

but it still here...

but i cant view/edit it

[cobalt sleet]

Clear your cache

You can re-submit it now at https://top.gg/bot/new

[waxen lantern]

yes tnx <3

[rare parcel]

What does that mean??

[stark knoll]

Accepted ig

[sturdy swan]

waht is this ?

[stark knoll]

Translate that to english pls

[sturdy swan]

same that kosaky

[rare parcel]

T’as add ton bot quand sur topgg?

[sturdy swan]

y'a longtemps

[stoic socket]

Pins

[sturdy swan]

it's been more than three days

[rare parcel]

For me, its been like 4 months

[sturdy swan]

but before this message did not exist

[candid mica]

yes it is a recent changes/updates

[sturdy swan]

but I have had the message for a little less than a week but more than three days

[candid mica]

probably wait a little bit longer it might takes some time

[sturdy swan]

okay

thx

[cobalt sleet]

-botlive

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[narrow cove]

hey, i am completely new to discord bots and coding in general - im looking for a discord bot which can do a set amount of the same embeded messages within a set time frame at random intervals between that time frame. So for example between 12:00-12:05 it would send lets say 20 messages at maybe 12:01:05 , 12:02:32 etc

[sturdy swan]

and what this has to do with top.gg support

[long ferry]

-how2search

[wild stone]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[long ferry]

-needdev

[wild stone]

You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.

[mighty pecan]

I can't save any new topgg information

The save button isn't working

This is response from Network inspector in chrome

And this is starting to become an issue because more than 1 month ago I tried to save aswell, but it didn't work.
This is for preparation for the change from "!" prefix commands to slash commands, but frankly I'm not able to update the invite link to have the new scope...

https://discord.com/oauth2/authorize?scope=bot applications.commands&client_id=789911633320345620&permissions=1007021144

Here's the invite link, so now please... FIX THE INVITE URL

[long ferry]

check the response tab

[long ferry]

remove the js from your description, the descriptions do not support js

[mighty pecan]

Uh

from my description?

[long ferry]

Yes, your description is referencing a script from patreon

[mighty pecan]

There is no js in my description except a patreon button

oh

[long ferry]

that patreon button is referencing a script, causing saving to fail

[mighty pecan]

Oh

Well, why isn't it telling me that

[long ferry]

Because thats something handled by cloudflare and not top.gg

[frail kestrel]

Help me

My bot declined in Top.gg

Reason: Using flash reflecting emoji in commands

But now i fixed

So what to do now?

[sturdy swan]

Submit your bot again

[frail kestrel]

I can't

[long ferry]

once you have removed these emojis

may take 30 minutes to an hour to resubmit

[frail kestrel]

Yah my bot declined today 5:30 am

@long ferry .... So when i go to resubmit in top.gg

It shows that i already submitted

[sturdy swan]

clear your cache?

[frail kestrel]

Umm... Let.me.try again

[sturdy swan]

Hello! I own a Bot that is advertised on Top.gg. I recently lost access to the Account that owns it. Is there any way I can move the post to my new Discord account? Thanks!

[karmic oak]

this is a server of mine and i cant view/edit it
how to fix it?

[cerulean ember]

You need to dm any moderator with the proofs that shows that your are actual owner of the bot, it can be any owner command or anything like that, they can help you out!

[sturdy swan]

Thank you!

[cerulean ember]

Do you have ownership of the server?

[karmic oak]

yes

[cerulean ember]

Your server is not yet published on top.gg

[karmic oak]

so what shud i do?

[cerulean ember]

Can you try adding it again if possible?

[karmic oak]

ok, i will....
but how to do that ?

am not much familiar

oh wait.....
i can edit it now

[cerulean ember]

Go to edit Then fill all the required things

Yup

[karmic oak]

ooo ok ok

[karmic oak]

Yay it worked
tysm @cerulean ember [sry for ping]

[cerulean ember]

Np!

[empty frost]

What is diff browser

I'm afraid someone has stolen my bot ;-;

[cerulean ember]

Different browser

[empty frost]

I will give a try

[long ferry]

Check back in 30 minutes to an hour

[empty frost]

Welp don't worked

Im trying to login

[empty frost]

Uhhh sure

[long ferry]

use a different browser than brave

[empty frost]

Sorry im Brazilian i don't understand this :|

Ohhhh look

I Received this now

I think now I can put the bot

But look, I swear I didn't add him before, Only the first time the bot was unaccredited

[cerulean ember]

Ye we know, there was technical problem. Don't be panic 😸

[empty frost]

Thanks🙂

I think I have to wait a bit to add the bot

Because it's still not working, I'll wait a little bit because I'm not in a hurry

[cerulean ember]

@empty frost try now

[empty frost]

Hey what the?

Was he deleted from discord?

[cerulean ember]

No need

From site only

[empty frost]

Or is it just the website?

[cerulean ember]

You can re apply

[empty frost]

Oh

[empty frost]

Ok

OMG THANKS

YOU ARE THE MOST AMAZING PERSON IN THE ENTIRE UNIVERSE

[cerulean ember]

Np!

[untold skiff]

5 days but no response

[sturdy swan]

Wait 1-3 weeks

[long ferry]

added 2 days ago

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[untold skiff]

How much time I wait ;-;

[long ferry]

you're waiting since 2 days ago, added on the 25th

[untold skiff]

Ya

[untold skiff]

And when my bot get reviewed and can u say queue of my bot

[long ferry]

you cannot get the queue position of your bot, and that message tells you how long queue takes currently

[sturdy swan]

help v13

#development

[hybrid cargo]

How long does this take to fix itself? I made the application public around 5-10 minutes ago.

[mortal wing]

wait for a few hous

[dry geode]

Hello, I requested the deletion of my top.gg account, and I'm supposed to DM uglyAvocado, but they're not on this server so I'm not sure how to send a DM to them?

[cerulean ember]

They are @gray kernel

[dry geode]

ohh for some reason it didn't show up when I started typing @ug, must have mistyped

[cerulean ember]

Happens

[dry geode]

anyway found a way to message them, thanks!

[wide lake]

pls anyone

my vote is not working

and nw it is since 3 days

pls help

it says my vote is ready

And when I voted

I didn't recieving my players

pld help

[stoic socket]

Join the bots server

[patent tundra]

i need help!!!

why do ppl think that this server is linked to discord and when their bots doesnt get accepted they say is it removed from discord like dafaq

n sry lol

[sturdy swan]

hi, not all my servers show on top.gg when I want to add one

the one I want to add does not show

I pressed refresh

it didn’t work

[zinc oracle]

are you the owner of that server?

only the server owner can add it.

[sturdy swan]

yes

oh wait my bad I transferred the ownership to my alt lol

sorry

[bronze glade]

@gray kernel

[patent tundra]

a

[sturdy swan]

@fluid birch atleat make it so i can re post

[zinc oracle]

When a bot is declined generally speaking you cannot resubmit for an hour or so.

[jovial lintel]

@zinc oraclehey so i was told to speak to a mod last night about my bot not showing up in my projects on top.gg

ive already tried clearing cashe and submitting my bot twice and waiting more then an hour but its still not there

[zinc oracle]

hey, I think team is aware of the issue.
Ill let devs know though

[jovial lintel]

okay thank you

[zinc oracle]

hey, whats the id of the bot you are trying to submit?

[jovial lintel]

the application id?

[zinc oracle]

yeah

[jovial lintel]

872971585282265169

[zinc oracle]

one last question, does your submission page look like this?
https://i.imgur.com/8PZnUdG.png

or is it another design?

[sturdy swan]

Is the force dark mode option Broken?

[zinc oracle]

I think so, at the very least it only works if you have custom css

[jovial lintel]

i enabled dark mode as well but it turned off by itself after i cleared cashe

[zinc oracle]

hey, team said the issue should be fixed within the next few days. No guarantees though.
I would try again later today or tomorrow.

[jovial lintel]

okay

[stoic silo]

What the fuck what do yall mean my bot doesnt have a help command

[kind eagle]

"Your bot doesn't have a help command"

[stoic silo]

It does..

[rapid swallow]

Should I need to change my invite link permission from Administrator to spesific permissions? I

If i do it, it will long permissions list.

[kind eagle]

ping the mod who declined your bot

[stoic silo]

@kind eagle

[stoic socket]

i mean

from your screenshot it doesn't seem to work all the time

[rapid swallow]

there's no help command

you just sent embed

where's infos?

@lone finch stop sending links

[kind eagle]

https://i.imgur.com/ekDABRQ.png

[stoic socket]

@lone finch you do realise you can't advertise

[kind eagle]

I added the screenshot from the mod above

[rapid swallow]

Can someone help me?

Should I need to change my invite link permission from Administrator to spesific permissions? If i do it, it'll long permission list.

[gloomy shell]

we dont care about your invite link

[stoic silo]

either my code was broken without me knowing (which it was) or idk

[gloomy shell]

you can put whatever you want in your invite link

including admin

[rapid swallow]

okay

[gloomy shell]

your bot itself just cant require admin

[rapid swallow]

just spesific permissions to commands right?

[gloomy shell]

each command should only require the permission it truly needs yes

[rapid swallow]

thanks

[kind eagle]

fix and reapply

[stoic silo]

@kind eagle you can try the help cmd rn

It fixed

[kind eagle]

not me

I'm not mod or anything

anyway

I guess you'll have to reapply

or ping the mod who reviewed
||It probably won't help much||

[stoic socket]

862662909883711499 unknown application

wait should i report on the site

[sturdy swan]

[zinc oracle]

Its easier that way

[stoic socket]

alr

its because the owners account was deleted

[sturdy swan]

You need to resubmit your bot after you've fixed the issue.

[stoic socket]

also managed to find a dead server too

[stoic socket]

Done - reported 4 entities

[raw harness]

What is this supposed to mean?

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[sturdy swan]

I can't believe im asking this but wheres the big red 'delete bot' button?

legit cant find it

[zinc oracle]

on your bot page

[sturdy swan]

lol thats where I cant find it

ty 4 the help

ncm found it

[twin canopy]

Is it possible to turn reviews off?

[zinc oracle]

nope

[gilded copper]

How can i resubmit my Bot?

[twin canopy]

alright, gonna delete my topgg page

[zinc oracle]

https://top.gg/bot/new

[gilded copper]

thx

[zinc oracle]

let me know if you need any help with bot deletion.

[long ferry]

Contact them through direct messages if you wish to dispute the decline

[hearty lintel]

How can I fix this? My Application is public...

https://i.imgur.com/WstjGnG.png

[zinc oracle]

bot id?

[hearty lintel]

840199651164815400

[dreamy abyss]

Did you recently make it public? If so, wait an hour or so

[hearty lintel]

Yes I did. Okay I will wait

Thank you 😄

[dreamy abyss]

No problem. Server side cache keeps it around for a bit unfortunately

[hearty lintel]

Yeah no problem

[sturdy swan]

I will sleep and my bot will be offline, what should I do to avoid getting rejected for the 3rd time?

[gloomy shell]

Don't submit your bot if it isn't online 24/7.

[sturdy swan]

Then how do I remove the bot from the approval queue?

[gloomy shell]

You can go to the bots page and click the Delete button under Creator Controls

[sturdy swan]

Thanks

[deft robin]

Where are bugs reported?

[stoic socket]

here, https://github.com/top-gg/issues and https://support.top.gg

[gloomy shell]

not at feedback.top.gg

use the github

or use support.top.gg

[stoic socket]

ok corrected

[sturdy swan]

where can i see my bots queue list

?

[candid mica]

you cant

[cunning owl]

After removing the ability to enforce a dark/light mode, is there a way to at least enforce the font colors for the dark mode for example if I would choose a dark site background?

Without the need to adjust anything on the site myself.

[waxen lantern]

hi what is the meaning of flagged by discord ?

Your bot has been flagged by Discord for one of the following reasons

[karmic wind]

Where do I go after making the bot at the developer portal?

[candid mica]

this is not discord, top.gg is not affiliated with discord

[toxic zephyr]

Hi, We decline for that when we are unable to invite your bot, due to it reaching 100 servers, discord blocking it bcz of spammy behaviour or there are intents that are enabled that you didnt apply for

[toxic zephyr]

They are talking about a decline reason

[grand ravine]

what do u mean by "where"?

like, you still need to code it

[waxen lantern]

oh ok got it

[karmic wind]

yeah,

Where do I go to code it…

[waxen lantern]

i belive you should ask this question in discord developers server not here

[sand roost]

How to get access to #topgg-open-source

[karmic wind]

Where do I go there?

[waxen lantern]

wdym ?

[karmic wind]

To ask my question,

[waxen lantern]

in their server

and still we are talking out of topic...

just go to their server and ask it in API Question channel gg/discord-developers

[stoic socket]

contribute to top.gg open source

you need the Open Source Contributor role

[stoic socket]

discord.gg/discord-developers

[grand ravine]

you can ask at #development for advices, but generally you'll be the one bringing the bot alive (spoiler: it isn't THAT easy)

[waxen lantern]

is there any problem in doing this ?

[stoic socket]

no

[waxen lantern]

ok tnx

also i have a minigame (fight minigame)

[stoic socket]

ok

[waxen lantern]

wait

with each button it will edit the button till someone die so does it count as api spam ?

[gloomy shell]

as long as youre not getting ratelimited, its fine

[waxen lantern]

Ok and last question

There is a command as Add Emojis it something like Emote Master Bot and admins can add emojis to their server but if they add 50 emojis in a short time the bot will get guild rate limit and wont add the emojis for an hour is there any problem with that ?

And after rate limit it will add the rest of them

@gloomy shell 👀

[gloomy shell]

as long as you handle it, then its fine

and make sure your bot isnt breaking the sending message ratelimit either

[waxen lantern]

Ig sending messgae rate limit will handled by djs

Am i wrong ?

[waxen lantern]

Wdym about handle it what should i do for that ? 🙂

[gloomy shell]

although it is "handled" by your library you shouldnt ever get to the point that it needs to be handled

dont have it send a message on every emote- make it wait til its done and send one message for example

[waxen lantern]

OK tnx

[analog nest]

My bot was rejected for a copied description but the long description had nothing to do with my servers description. It had mothers description. Why was my bot rejected tho?

[stoic socket]

description was copied from https://discord.me/blustone-zero

[analog nest]

Not for my bot it wasnt

Two different descriptions

[stoic socket]

DM the moderator then

[analog nest]

I have

No response

[stoic socket]

Then wait

Mac is set to do not disturb

aka not active

[gloomy shell]

they will respond when they have the time. if they dont respond in 24h, then try to dm them again to remind them. nearly all of our reviewers are volunteers and do not have dedicated times to be available

[vestal plank]

I get 15$ from votes credits

how I can withdrew

[gloomy shell]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[vestal plank]

These credits will be available for you to claim at the start of the next month.

What does this mean

[gloomy shell]

that means you will be able to claim them on march 1st to be able to be used in auctions

[vestal plank]

thx, brother

[clever juniper]

Rip my bot got declined because down for 5 mins

[cerulean ember]

Your bot should be online at the time of inviting, if it have maintenance please mention that in bot page long description.

[clever juniper]

Alright

[dim hawk]

i was told to contact uglyAvocado#3113 though the DMs are off...

[gloomy shell]

@gray kernel ^

They'll respond when they can @dim hawk !

[dim hawk]

ok thanks

[sudden dune]

#support message

[cerulean ember]

Reviews only gets deleted when they violates our guidelines

-guidelines

[wild stone]

Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines
Auctions Guidelines

[chrome bay]

@gloomy shell hey is the issue fixed?

[wooden leaf]

dude its been 4 days and my bot still isnt in the search page

someone check 940038014153949254 please

[steel cloak]

@real laurel Hello Can I dm you?

[sturdy swan]

I'm going to object to the rejection of my boot, what should I do?

[real laurel]

check what the decline reason was

see if it was valid (most likely was)

fix the issue if possible

only if there is 100% no issue on your end

then contact the reviewer

take the extra time on your end to double check these things before contacting the reviewer, otherwise it's just time wasted for both parties

[sturdy swan]

There is no problem on my side, the command was entered incorrectly, because the bot said that there is no such command, how can I reach the person who is examining my bot?

[real laurel]

the decline reason should say who reviewed your bot

feel free to PM them

[sturdy swan]

I have to text the person who rejected it then?

[real laurel]

yes

[jovial lintel]

@zinc oraclei can finally see my bots pending status on top.gg :v

[long ferry]

Was recently introduced

[untold skiff]

My Bot is in Top.gg verification center can anyone tell how much time it's take to verified or declined

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[untold skiff]

…

[long ferry]

Thats

the current up to date times

[candid mica]

no

#general

[serene eagle]

@long ferryat first the message was coming like when we add any bot on top.gg that time in discord server it comes ur bot as be sent for reviewing but now this message is not coming this system as been removed or wot ?

[long ferry]

?

Am not sure what you're referring to

are you referring to getting the "your bot is waiting in queue" message on the site or getting direct-messaged by @wild stone

[serene eagle]

yup in first it was coming like this but now its not coming why

@long ferryjust now i added my new bot but no message came in this server but when i added my first bot old year that time there was message coming in this server

so asked

[long ferry]

Luca doesnt dm you when you add your bot to queue, it only dms you when it has been approved or declined

If you haven't received one, your dms were disabled or you were not in this server during that

[serene eagle]

iam not telling about dm

it messages

not dm

[long ferry]

Still not getting what you mean

[knotty acorn]

-upto

[long ferry]

read here, staff only

[fallen vortex]

How can I report a false review

[stoic socket]

the "Report review" button

[opaque nest]

Hello I want the one who rejected me

[cobalt sleet]

Please DM @cerulean ember or @rigid valley depending on which bot you're talking about

[north blade]

Do you get something when your bot reaches 25 votes?

[cerulean ember]

No

You only get vote credits once monthly votes reach 100 votes

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cerulean ember]

For more^^

[twilit fox]

which one should i use to report a false Top.gg server count?

[sturdy swan]

I'd say "Other"

[wooden leaf]

dude its been 4 days and my bot still isnt in the search page
someone check 940038014153949254 please

[long ferry]

free to dm me for that since its something quick to deal with

[twilit fox]

alright, thanks stinky

[final prism]

how to add images and links in bot's page?

[sturdy swan]

By using the according <img> HTML tag, see https://www.w3schools.com/tags/tag_img.asp

[final prism]

oh ok

and link using <a> ?

[sturdy swan]

Or Markdown,

But I'd use <a>

[final prism]

ohk tysm

[wooden leaf]

um hellloo

[cerulean ember]

@wooden leaf clear cache or try different browser

[wooden leaf]

already tried everything man

[sturdy swan]

Doesn't it take up to a week to be seen when searching?

[wooden leaf]

oh

so it looks like the message in the website is misleading

im gonna complain

[sturdy swan]

Well, no need to.

[wooden leaf]

okay

[sly nacelle]

it's been 4 days and my bot still can't be found in top.gg search results

[wooden leaf]

nice

[sand roost]

why does my bot not have a profile picture?

[long ferry]

-refreshdata

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[sturdy swan]

I texted the person who rejected my bot this morning but still hasn't gotten back to me.

[sand roost]

it never had one. its been up since a couple of months

[long ferry]

Then refresh data

[sturdy swan]

People have an IRL life, just like you, and are not always available for you. So simply be patient.

[sturdy swan]

What should I do if he doesn't come back to me?

They will. Be patient.

[sand roost]

still no. but i refreshed a while ago

[sturdy swan]

6 days since my bot got accepted and it still doesn't appear on search 😩

[long ferry]

shows up for me now after I refreshed it

[sinful girder]

does the accepted bots get added to this server?

[sand roost]

weird. thanks

[long ferry]

no

[sinful girder]

ah ok

[sinful girder]

question where does the accepted bot's log go to

[long ferry]

in a channel that is currently hidden, which is normally public

[rotund sage]

how do I make it so someone gets a special role when they vote like automatically ivr seen many servers had it but I just don't know how to do it?

[gray kernel]

hi Steven - my DMs should be on for server members. feel free to reach out when you're available

[languid void]

Hi, I've come across a bot that has a suspiciously huge amount of votes given it is only on 600 servers

https://top.gg/bot/867970678501044275

1.12k votes

You might wanna look into that

*900 servers

[delicate sorrel]

One of my bots has the 'live' status but isn't visible on search results anymore. It's not new so it should be in there, shouldn't it?

[long ferry]

Yup thanks

[languid void]

👍

[lean pine]

I run a anti phishing bot and 2 fake accounts left 1 star reviews, they literally never once used my bot

im pretty sure its from another anti phishing bot

what should I do? Its hurting my bot

[cunning cobalt]

Is there a support in Arabic?

[cobalt sleet]

We support all languages in this channel but asking in another language might take longer to get a response.

[lean pine]

anyone?

[cunning cobalt]

Ok I will translate from google

[cobalt sleet]

Click "report" on the reviews and a moderator will investigate

[lean pine]

okay

[cunning cobalt]

How can I let the bot write a message in the room when voting?

[lean pine]

I do not see any report?

[cobalt sleet]

Make sure you're logged in, clear your cache

[cunning cobalt]

I asked my friend and he told me the api

[cobalt sleet]

https://docs.top.gg

[lean pine]

logged in, no report button

[cobalt sleet]

No flag?

[cobalt sleet]

What's your bot ID?

[lean pine]

934513118070046720 on top.gg

[cobalt sleet]

Those reviews don't break our guidelines anyway so they won't be removed

[lean pine]

they are brand new discord accounts, and I have have proof theyve never used the bot

Same fake reviews went after another bot in the catagory

[sturdy swan]

how do they not

[fallen lynx]

yep, thank you to the mod who removed the one on mine

[gloomy shell]

They don't break any of the guidelines listed in our guidelines? Is there a specific one that you think they break?

[languid void]

just got another 100 votes lol

[lean pine]

They are literally fake accounts from someone whos never used the bot? Are fake reviews against guidelines?

[gloomy shell]

If you have concrete proof that they are alternative accounts/fake accounts then you can contact a moderator to provide said proof to them - but just flagging them and them going through our report queue with no more information would not get them removed

[lean pine]

Ok

[sturdy swan]

suggestion: when reporting reviews there should be a way other than this channel to provide info on why it was reported

[fallen vortex]

I have someone harassing me on my review section should I report it

[gloomy shell]

please feel free to leave suggestions/feedback via official channels such as https://feedback.top.gg :)

[gloomy shell]

yes- we do not allow harassment via reviews

[fallen vortex]

Ok I will

[sturdy swan]

what do weebs with contributor role do

[fallen vortex]

It's also a fake review because I blacklisted the user for trying to crash my api

[lean pine]

Lots of ppl have issues with targeted bad reviews it appears

[gloomy shell]

Contributors are part of our events or support article writing team, and just generally contribute to projects relating to the site or the discord

[delicate sorrel]

One of my bots has the 'live' status but isn't visible on search results anymore. It used to be but somehow isn't?
It's not new so it should be in there, shouldn't it?

[wide lake]

My vote is not working for 3 days. How can I get my players? It says I have already voted, ButI didn't got my players.

[stoic socket]

join the bot which you need the reward for's server

[wide lake]

how can I join

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[amber sleet]

Hi, I wanna know that if a bot gives fake server count in bot page, then is it against rules ? If it is, then what punishment is given for that/

[gloomy shell]

Yes, it is against the rules and we ask them to fix it. If they dont fix it then there may be harsher punishments given. But if you find a bot that is doing that, please report the bot via the Report button on its bot page.

[amber sleet]

alright thanks for assisting

[hard pendant]

Hello, what is this ?

[untold bramble]

A message saying your bot page will be viewable to everyone in 1-3 days

[cerulean ember]

-botlive @hard pendant

[wild stone]

@hard pendant

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[untold bramble]

If it’s not yet

[hard pendant]

but it's like 6 month my bot is on top.gg

[stoic socket]

just ignore it then

If your bot was approved over 3 days ago, you can safely ignore this notification!

[crude fractal]

Oh, I was about to ask the same question as above

Glad I am not the only one

[mighty viper]

Would a featute/bot that gives you kahoot answers be against the top.gg TOS? (its using the public kahoot api). Also wondering for discord

may seem lke a dumb question but just wondering

[long ferry]

It would be against our Guidelines as that's giving an advantage from other users

But not against Discord tos

[mighty viper]

Yep thought so

ig just the normal kahoot lookup it is

[nova plinth]

anywhere to post suggestions?

[gloomy shell]

https://feedback.top.gg

[nova plinth]

thanks

[compact matrix]

My bot was declined for "being offline" however it's serverless and always up. Just curious if the online determination is assuming the old server model and presence?

[long ferry]

Feel free to contact the reviewer if you feel like the decline is wrong

[unreal condor]

What is mean ?

I mean your page is live

@long ferry can you help me ?sorry for ping

[long ferry]

-botlive

[wild stone]

If your bot was recently approved, it make take 1 - 3 days to get indexed in search. Please try searching again later.

💡 If your bot was approved over 3 days ago, you can safely ignore this notification!

[hybrid current]

hello

my bot approved from 22 days ago but this notification didn't disappear , and bot doesn't appear in the search

[gloomy shell]

read the message right above yours

[hybrid current]

I have already read the message but I say something else that is not in the message

[gloomy shell]

Try editing your bot, submitting the edit, and then wait a few days and see if it reappears.

we've had some search indexing bugs

[hybrid current]

ok pro thanks

[shut copper]

Can you vote through the api

[long ferry]

You cannot no

[ashen trout]

yo whats up, you guys count friday as a weekend regarding is_weekend vote?

[long ferry]

yup

[shut copper]

Should make it so you can would be cool if you could like make and embed message with an button and just press to vote

[long ferry]

could easily be abused

[shut copper]

How

[long ferry]

I could basically go

"hey yeah I want to vote for all the users with these ids:"

then list a bunch of ids of users that actually do not want to vote for my bot (or even dont know my bot)

Unless there's actually a way to reliably have the user confirm that they actually do want to vote, it will likely never be a thing

as you can vote on users behalf even if they did not consent to that

[crude fractal]

Yup

[gentle plume]

@Krypton