#support

1 messages · Page 639 of 1

minor karma
#

yay

stoic girder
#

so there's a second page

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but no reviews on there

stoic socket
#

why can't i delete an annoucement

stoic girder
#

2 very good questions from us

stoic girder
#

hmm...

stoic socket
#

known issue

stoic girder
#

many known issues recently i see

#

👀

#

does it still work with imgur?

#

apparently not

zinc saffron
#

Bruh same issue

#

It's broken

solid girder
#

cant vote

zinc saffron
#

Lmao is the entire website broken ?

stoic girder
#

we can neither confirm nor deny that statement

zinc saffron
#

I'll just wait then

long ferry
subtle bolt
#

is there a way to add a server which bot is owner?

solid girder
north haven
#

can use your top.gg emoji on anywhere?

#

by using a bot?

long ferry
#

Yeah iirc they're free to use, as long as you're not claiming you own them

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Stuff like using them on your bot for a vote link for example is fine, something like

topgg vote on top.gg

north haven
#

ok thank

north haven
long ferry
#

Ohh these emojis, yeah definitely fine to use anywhere

north haven
sturdy swan
#

saving image
XD

north haven
sturdy swan
#

need help on copying those emojis?

north haven
#

but thank

sturdy swan
#

KK

shell cobalt
#

i can't add my server in top gg
the dashboard is not showing my server

white smelt
#

what does 524 topggapi error code mean?

hard marsh
white smelt
#

my server or topgg's server?

hard marsh
shy carbon
#

site slow

grand ravine
#

Don't mind it, just wait until less people try to access it at the same time

white smelt
#

aight

silver crow
#

Ok so what my bot need for level setting

sturdy swan
winter walrus
sturdy swan
#

It said dm woo not wowoowo

#

hey , i changed my bot icon but on top.gg not changed

#

click Refresh Data button on your bots page

candid mica
#

and wait

#

10-30 min

keen rampart
#

@candid mica topgg bot is not adding

#

But only the tag has added

candid mica
#

wdym, any error?

keen rampart
#

I don't know

candid mica
#

...

keen rampart
#

Even a member tryed it

#

It's not adding

#

😑

candid mica
#

addd what

keen rampart
#

Top gg bot

candid mica
#

i literally dont understand your question, so what is the main problem?

#

wdym by the tag is added

keen rampart
#

I am trying to add Top.gg#8005 bot but it's not able to add to my server

candid mica
#

click the top.gg bot profile pic and click add to server

keen rampart
#

Ok

#

@candid mica it's still not working😑

zinc oracle
#

Are you the owner of the server/do you have manage server permission in the discord server?

keen rampart
#

Even a member tryed it

#

But still not working

zinc oracle
#

Members cannot invite bots

keen rampart
#

@zinc oracle he is admin

#

Do I have to off modration

sturdy swan
keen rampart
#

Ohh

sturdy swan
#

Try pinging him in any public channel or give him access to channel

alpine plume
#

XDD my bot is that original bot. bot-with-dashboard is a copy of my project

keen rampart
#

Ohh

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It's work

#

But tell top gg to add perm

zinc oracle
keen rampart
#

There only one perm of create invites

sturdy swan
keen rampart
zinc oracle
#

It was added.
It just wasn't in the channel.

alpine plume
rough bobcat
#

Hi can i check why my bots pfp is not showing but it is showing a letter G instead? i cant find a button to add a picture but i see that other bots have their pfp there.

somber parcel
sturdy swan
#

Description of the issue : I was trying to upload a banner to my profile, but the website isnt accepting neither cdn discord or imgur. Thanks forward for any help.

rough bobcat
#

its not a legit link but like it should be i.imgur

sturdy swan
#

already tried i.imgur and didnt work either.

somber parcel
#

Can you drop the link here?

sturdy swan
#

what link exactly.

somber parcel
#

The link you tried

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In your screenshot

sturdy swan
#

sure.

somber parcel
#

I can also type it out but I'm on mobile so I'd rather not

sturdy swan
wide temple
#

use direct link

sturdy swan
#

nope, still not working.

somber parcel
#

Sth is weird with this image lul

#

It doesn't embed

wide temple
somber parcel
#

Not atm no, sorry

rough bobcat
#

iara so it will show my bots pfp after about 30 mins when i click refresh data right?

somber parcel
#

Yes

candid mica
somber parcel
#

It's not ;w;

candid mica
#

its fixed?

sturdy swan
somber parcel
#

We already investigated it early jan

candid mica
#

owh people still got issues so i thought it havent been fixed

somber parcel
#

We couldn't recreate the issue at all

#

We checked theu support cases and they were all due to not using direct link

sturdy swan
#

still isnt working.

#

;(

#

maybe the issue is in the image?

#

Try using an image with .png extension ig

sturdy swan
somber parcel
#

I think sth is wrong w the image lol

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Idek I'll try it out tmr

candid mica
#

https://i.imgur.com/2KOesBy.png

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damn doesnt work for me too

sturdy swan
#

try http://

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or no protocol

candid mica
#

doesnt work aswell

sturdy swan
#

Is there any video for the bot developer panel?

cobalt sleet
sturdy swan
#

anyone know how i can be on the new bots

steady finch
#

You can't, if your bot got accepted like recently and gained a lot of votes it will show in trending new bots.

rough bobcat
thorny orchid
ancient tinsel
#

hello, i have my bot on top.gg but it shows that is not accepted

#

@lone anvil

dark wigeon
#

bruhh m not able to edit description of my bot on top.gg

fluid birch
ancient tinsel
fluid birch
dark wigeon
fluid birch
#

Could you screenshot your tags?

dark wigeon
#

wait a min

fluid birch
# dark wigeon

I don’t see anything in tags that would cause it to give you validation errors. Sometimes when you have long tags that will happen

fluid birch
#

Is your description over 300 characters?

dark wigeon
fluid birch
#

It’d probably be that then

dark wigeon
#

nahh

fluid birch
# dark wigeon nahh

I’ll double check when I get home but honestly I recon it’s due to your description being under 300 characters

burnt merlin
#

I reported someone's comment by mistake, how can i unreport it?

candid mica
#

it will get unflagged if it wasnt against the tos

sturdy swan
#

how can i know if my bot has been approved to top.gg? because i didnt receive a dm as my dms are closed and also if i go to top.gg i do see my bot there, and it does not say it has been declined in mod logs

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or/and how can i check my bot position in queue

fluid birch
fluid birch
sturdy swan
#

didnt it take more?

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like normally it take 2-3 weeks

candid mica
#

it used to take more

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now it is relatively fast

fluid birch
#

It was approved 5 days ago topggHappy the queue length fluctuates

sturdy swan
#

damn

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thats so cool

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it only took it 2days then, woah

eager drift
#

why can't i publish announcements

#

after i click on publish announcement the test just disappears, despite saying that it was saved correct

supple mica
#

Known issue! It's on the list for our Devs to look into

sturdy swan
#

what does that mean?

supple mica
#

You're trying to view a page you do not have access to

sturdy swan
#

When will my bot be approved?

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i send recourse at morning 10.00 am

supple mica
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sudden knoll
#

This is like my 5th time mentioning this. Where could I find help?

sturdy swan
#

here i must insert the server ID right?

supple mica
#

What are you trying to edit on the page?

supple mica
#

If it is, then yes

sturdy swan
supple mica
#

Then you can skip that option

long ferry
sturdy swan
#

so this is for support server with discord.gg links right?

long ferry
#

yes

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as the prefix also hints towards

tulip solar
#

Hi, For some reason I am unable to leave any teams on my account. This happened on my old mac and I recently got a new one, same issue. I was wondering if someone on the development side can remove me?

sturdy swan
#

hmm
this is an image from imgur or i.imgur
but why is it now working

patent tundra
#

but this cmd requires admin perms-

zinc oracle
sturdy swan
sturdy swan
patent tundra
#

sad

zinc oracle
patent tundra
#

no i mean only ppl with admin perms can use it

zinc oracle
#

Then it's probably a wrong decline

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Dm Aurel and explain that it requires the user to have admin not the bot.

patent tundra
#

kkk

worldly pond
#

Is there a way to deal with servers/people raiding your bot with negative review? Like for no reason HG_FaceDark

sand stratus
#

i can’t acsess my profile on top gg

copper canyon
#

i have a question regarding uploading a bot. Everytime it keeps giving error codes on Top.gg 403 and lately 404

short flume
#

Is it possible to use markdown or html in the bots description?

zinc oracle
#

Both are allowed

wintry mist
#

Possible to list 2 bots or nah?

zinc oracle
#

You can list as many bots as you want, as long as they are not using the same code.

wintry mist
#

Aight

zinc oracle
#

Actually try leaving from another browser

short flume
#

Bullet points are cut off:

### Information you can get

* Invite expiration date
* Channel
* Inviter
* Member Counts
deep sedge
#

help

tulip solar
deep sedge
#

how to do like this in bot page

tulip solar
zinc oracle
vast plover
#

Wait you can actually do markdown? wha

short flume
zinc oracle
sleek warren
#

My Bot Approved But No Approved Tick

#

@gloomy shell Can you answer please

gloomy shell
#

-verified

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Smh what's the tag

#

-verifybot

wild stoneBOT
#

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

  • We cannot provide support on how to get your bot verified.
  • We are not affiliated with discord's bot verification system.
  • Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.
devout oyster
sturdy swan
devout oyster
#

I see, so it's a known issue

sturdy swan
cobalt sleet
sturdy swan
#

Oki

cobalt sleet
junior pebble
amber thicket
#

When I voted, a player or something came to me. If my e-mail address in DC is positive, will this problem be fixed?

supple mica
supple mica
junior pebble
#

It gives me a cloudflare error?

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I mean, okay.

supple mica
junior pebble
#

Crashing bots, too? Bots aren't able to post their server count, as well. ._.

supple mica
#

I'll notify the devs of this

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

long ferry
#

you're probably referring to a discord bot right?

onyx ridge
#

@long ferry I just removed the permission, but as it was a reaction help the bot was going to remove the reactions to work

long ferry
#

That can be made optional by just not removing the reactions and having the user re-add the reactions in order to interact with it

onyx ridge
#

can you test again?

long ferry
#

resubmit and wait again

onyx ridge
#

Ok

sturdy swan
#

Why was my project delete?

wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

sturdy swan
#

@long ferry For the help commands can i just go to a website or do i need to have a list on the bot

supple mica
#

As long as you reference the website clearly in your bots description it's fine. As mentioned in the decline reason, your website returned a 403 error meaning we couldn't view the commands.

sturdy swan
#

but it is back up but i am trying to the fix the SSL

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first

sturdy swan
supple mica
#

As long as it can be accessed it's fine. Make sure to readd your bot to topgg so we can review it again.

Personally I would recommend putting some commands on your description but it's not required

sturdy swan
supple mica
#

Go for it 👍🏻

ashen crown
#

How to add creators in bot info @supple mica

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@gloomy shell

stoic socket
#

no need to keep pinging staff

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you can only add using teams

cobalt junco
#

How do I resubmit my bot

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When I try to enter the client ID it says already submitted

stoic socket
#

clear cache

cobalt junco
#

How I do that

dreamy abyss
#

-cacheclear (You need to wait 30min to an hour after it was declined before trying again)

wild stoneBOT
sturdy swan
#

hi, how long does it take for the website to update, because my bot just got approved and im waiting to get the vote link to put in a command lol

sturdy swan
#

oh ok, thanks

cobalt junco
#

-cacheclear

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-info

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-help

zinc oracle
#

Br+ only

pure pewter
#

@lone anvil i'm the developer of Groom, can i write in dm to know why it does not work, to me it goes perfectly

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I just checked in the logs and saw that there are missing permissions

cobalt sleet
#

-nobadge @sturdy swan

wild stoneBOT
#

@sturdy swan

sturdy swan
cobalt sleet
#

Yeah you DMed me

sturdy swan
cobalt sleet
#

Read it

sturdy swan
#

ok

sturdy swan
cobalt sleet
#

Correct

#

Too many people submitting bots just to get a badge

sturdy swan
#

but thank you for your help

pure pewter
cobalt sleet
#

No bot requires admin. I'd suggest doing better error handling.

pure pewter
cobalt sleet
thorny orchid
#

why wont my imgur image wont work + discord images

pure pewter
thorny orchid
#

nvm works now

#

Idk if top.gg supports this css code anymore but how can i get that heart beat thing on my bots profile in top.gg ik theres a <style> code but i tried github but couldnt find any

pure pewter
long ferry
#

admin is still not required for anything, every permission for every action is separately provided. Read the discord docs as these are mentioned there

pure pewter
long ferry
#

am pretty sure

pure pewter
sturdy swan
#

I've deleted it a few ago to reset it

long ferry
sturdy swan
#

ahh im not the owner, thank you lolhdhug

wicked heath
#

i cannot see page1 bots

#

in turkish tag

quartz willow
#

page parameter doesn't control routing, it's just there for SEO purposes

#

you're always seeing page 1 when you reload

sturdy swan
#

my bot can be approved in less than 1 week?

#

'-'

zinc oracle
#

Official wait time is 1+ week
But most bots are reviewed in a few days

wicked heath
#

i can't see promoted bots

lilac stratus
#

How long does bot page deletion take? I've tried to delete my bot page a couple times yesterday and is still there

zinc oracle
#

Bot deletions are currently not functioning for everyone

lilac stratus
#

Ah I see

subtle bolt
candid mica
#

dont think so

stoic girder
#

how can i embed an image on announcement?

sturdy swan
#

bots in portuguese lang can be approved?

long ferry
stoic girder
#

😭

#

am i allowed to link an image hosted on my own website then or must i use smth like imgur?

long ferry
stoic girder
#

am i allowed to just post a link to an image hosted on my own website or do i have to use smth trusted like imgur?

sturdy swan
#

i can edit the bot id?

long ferry
sturdy swan
#

delete the bot?

long ferry
#

You'll have to submit an entirely new bot

long ferry
stoic girder
#

thanks!

sturdy swan
#

i can delete the bot ?

stoic girder
#

i made an announcement but there's no announcement in previous announcements, does it just take a bit to update?

stoic socket
#

seems to take 30ish mins

stoic girder
#

👍

onyx ridge
#

well k!embed and for admins to help decorate messages...if I release normal members they can flood with this command.

long ferry
#

That's not what the decline was about, your embed command required the bot to have manage messages

onyx ridge
#

@toxic zephyr

toxic zephyr
radiant pawn
#

pano po mag change password?

timber anchor
#

Hello brother

sturdy swan
#

@distant plank

#

@warm badge

dire bloom
#

Hi

twilit grotto
#

Cursed chat

toxic topaz
novel walrus
viral pawn
#

it's not accepting the ID for some reason

sturdy swan
#

hey i have a question about the webhook url in top.gg

#

what url do i have to put ?

long ferry
viral pawn
#

ow

shell python
#

Ok

sacred nymph
#

Hello, I have a question, in top.gg how could I edit the part of the Creators panel

stoic socket
#

What part of it do you want to edit

shell python
#

@wild stone

torn saffron
#

Hello !
This option doesn't work

shell python
stoic socket
#

Change to “No preference”

lilac horizon
sacred nymph
#

Is that possible?

lilac horizon
long ferry
#

Would only show the team, you can't have other users appear there

torn saffron
#

Another bug i think

#

why <p> was added ?

cobalt sleet
#

Remove the empty lines

wanton drum
#

(it also supports markdown, which is probably why elements get added)

cobalt sleet
#

👆

crude aspen
#

@cobalt sleet

#

..

#

I need hlp

#

Does top.gg accept chat only bot I mean chat bot

cobalt sleet
#

Like chat AI?

crude aspen
#

Yeah

cobalt sleet
#

Yes

#

As long as the features work it's fine.

#

And as long as it doesn't break any other guidelines

crude aspen
#

Ohh does it need a help command ? It's just has one command

cobalt sleet
#

Not if it's listed on the bot page

crude aspen
#

Ok its on status

cobalt sleet
#

Ok

#

I'd recommend putting it in your long description too

crude aspen
#

My bot is old. I re edited it . And it has some slash commands that doesn't works any problem

#

All slash will not work edit

cobalt sleet
#

The majority of features need to work, so if it has a bunch of slash commands that don't work, it will likely get declined.

crude aspen
#

I want to remove them

cobalt sleet
crude aspen
#

Ok I'm gone make a new bot is dev portal

sturdy swan
#

How to manage my server on top gg?

steep hollow
#

I have a bot in this account, can I transfer it to the developer portal of another account?

cerulean ember
wild stoneBOT
steep hollow
mystic jacinth
#

hello I can had a image on the description of my bot?

wild stoneBOT
mystic jacinth
cobalt sleet
#

Yes I know

shy carbon
#

site very slow

crude aspen
#

Give me inv of pixxie in dm pls

stoic socket
#

click that on Mac's profile

#

and also, #general next time as its not site support related

crude aspen
#

That doesn't work

#

xd

#

Now it's

cerulean ember
#

Are you server owner?

sturdy swan
#

Yes

cerulean ember
#

Or team members who have admin permission? You should be able to see edit button if so

sturdy swan
#

I am the owner

cerulean ember
#

There's creator's control category in which there is edit button you can manage everything from there

crude aspen
#

403 not found. . Some thing like that

sturdy swan
#

Temp role

stoic socket
#

Vote Tracker bot

sturdy swan
#

K thx

steep hollow
#

I have a team but I can't choose a team please help

long ferry
#

Are you the owner/admin of that team?

steep hollow
#

Owner

#

Admin

long ferry
#

The discord developer portal team doesn't matter

steep hollow
#

but I made the team

stoic socket
#

doesn't matter

#

you need to create a Top.gg team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

stoic socket
#

^

steep hollow
#

ok thanks

quiet spoke
#

donate bot down 😢 missing out on dat green rn $$

stoic socket
#

join their support server for help

long ferry
#

We provide support for it here as well, just not sure why its down

steep hollow
#

where is team building?

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

stoic socket
steep hollow
#

:(

#

no team option

wispy walrus
#

Are announcements/updates broken again?

long ferry
stoic socket
wispy walrus
#

ah ok

steep hollow
#

I deleted my bot from bot list by mistake, I want to add it back but it says bot is registered in botlist

sturdy swan
#

What is the authorization?

#

In webhook

cobalt sleet
#

It's like a "password" you create to verify the data being posted is from your app

steep hollow
brisk obsidian
#

when do new trending bots disappear off that list

cobalt sleet
#

They generally don't stay for very long

steep hollow
cobalt sleet
#

It's your lucky day that bot deletions are broken at the moment, so it's actually impossible to accidentally delete your bot.

steep hollow
cobalt sleet
#

It doesn't work. Your bot wasn't deleted.

steep hollow
frail cargo
#

Hello

cobalt sleet
#

That's probably because there are issues with search at the moment

stoic socket
frail cargo
#

No

stoic socket
steep hollow
thorn trout
#

How tf to set the icon for the bot

long ferry
#

You can do so by changing it on discords end, then using refresh data

#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

thorn trout
#

o

#

Didn't update

long ferry
#

Read the full message

thorn trout
#

Ok

vagrant crystal
#

Is there any channel where I can suggest a feature request for top.gg?
I thin it could be great to comment on comments at the bots page.

cerulean ember
#
warped sleet
#

Is top gg down? I been trying to vote since last night and was informed I need to come here

cerulean ember
#

Site is working properly try now

pure pewter
# long ferry am pretty sure

It turns out in the end that my bot has to be admin in the server to be able to do certain things, otherwise it stops working properly by putting some public channels, some private ones (of those he creates himself)
I've tried literally all the available discord permissions and I've come to the conclusion that the only one that needs is admin (8)

warped sleet
#

@stoic socket

stoic socket
long ferry
#

Administrator is not needed at all

stoic socket
#

Wait no

warped sleet
stoic socket
pure pewter
stoic socket
#

Send the page url @warped sleet

long ferry
#

Then you should read the docs for that, your bot will of course not be able to access private channels it doesn't have access to, but that's normal

warped sleet
#

This is as far as it loads

stoic socket
#

Try another browser

warped sleet
#

It don't work past that even waiting 5 minutes

pure pewter
warped sleet
#

I don't have another browser.. I'm on my phone

stoic socket
#

Download one then

long ferry
#

Everything is, as said already, covered by either a role based permission or a channel override

#

Which will never require administrator

pure pewter
# long ferry Which will never require administrator

but how is it possible that the bot sometimes between the channels A, B and C puts A as private and the next time it puts B and C as private and can only delete the public (in the first case it deletes B and C and in the second case only A)
With what logic does this happen?

long ferry
#

With the logic of how permissions are done on discords end. I can't otherwise help you, nor help you get your bot approved on our site until that's figured out. discord-developers could help you especially since there's a lot of users well experienced with the API who could help you.

warped sleet
#

Idk your guys thing is broken

long ferry
#

We have no impact on what Google indexes

warped sleet
#

Won't load here either... And it's not me . I can get in Amazon, Walmart and ign just fine

pure pewter
#

ok, i will try thanks

long ferry
warped sleet
#

I don't use proxies?

long ferry
#

Perhaps a browser based one, can't help you as I'm not able to reproduce it

warped sleet
#

It worked yesterday morning and nothing changed

long ferry
#

Have you tried a different browser maybe

warped sleet
#

I have Google chrome and this discord here

long ferry
#

Try downloading a different browser such as firefox, perhaps you're temporarily experiencing that issue within chrome

warped sleet
#

Idk after clearing all cookies it worked

sturdy swan
#

Hey

polar osprey
#

hello , my bot have been approved on Top.gg but now i changed the name of the bot so how can i change it on the website ?

pallid hazel
#

The website dont put tutorial to add discord server and where is the bot link?

pure pewter
sturdy swan
polar osprey
sturdy swan
#

wait 30m-1h

#

Is there any solution?

polar osprey
quiet spoke
#

Does donate bot have a support server? If yes, finding it is quite the challenge

steep hollow
#

please help i read the article but no team creation option

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview

long ferry
#

It's the first few sentences

steep hollow
long ferry
#

Reading the first message on the article tells you where it is

#

How to create a Team

To create a new Team you will first have to navigate to your Top.gg profile. On your profile page you will see the Teams section that displays a list of your existing Teams, if any. To create a new Team, select the plus symbol + displayed in the Teams section on the left sidebar.

#

Literally

steep hollow
long ferry
#

???

steep hollow
long ferry
#

There's nothing else to help with, I literally provided you the solution already

steep hollow
long ferry
#

Ask what you need in Turkish and wait for a Turkish user to help, you're not understanding

sturdy swan
steep hollow
#

Ok

steep hollow
sturdy swan
#

burda sor?

steep hollow
#

@sturdy swan ben ekip kurcam ama yeri gözükmüyor

#

ekip yeri

sturdy swan
#

oradaki + tuşuna bascan

steep hollow
#

Bı foto aticam

#

@sturdy swan

#

Nerde?

sturdy swan
#

profile bas

#

orada

steep hollow
#

@sturdy swan Profil yazısına basicam?

sturdy swan
#

evet

steep hollow
#

Yükleniyor @sturdy swan

#

@sturdy swan 2 saattir yükleniyor bu

scarlet topaz
#

tamam

#

ur internet have skill issue 💀

sturdy swan
#

-team

steep hollow
#

@sturdy swan saol

#

@sturdy swan takımları düzenlemek için takım simgesinemi basicaz

sturdy swan
#

@dapper raft

long ferry
#

-b 942532359956340737 impersonating support

wild stoneBOT
#

upvote Progamme (B.O.S)#0934 was successfully banned.

long ferry
#

thanks

sturdy swan
#

@long ferry

sturdy swan
long ferry
#

id?

steep hollow
polar osprey
# long ferry id?

hello , my bot have been approved on Top.gg but now i changed the name of the bot so how can i change it on the website ?

long ferry
#

-refreshdata

wild stoneBOT
#

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

steep hollow
#

Can we transfer the ownership of our bot on top.gg to another account?

sturdy swan
#

id bot ?

#

I can't edit

sturdy swan
#

[lz help

#

i am facing this problem since 1.5 month These credits will be available for you to claim at the start of the next month.

sage crescent
#

I need help, I went to make a claim and this appeared

#

And my team that had kane, havertz, gündogan, tielemans, and many others disappeared

mortal wing
#

Wrong server

#

@long ferry qt do the command

long ferry
#

-wrongserver

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

steep hollow
#

I'm the owner of the bot but for some reason I can't edit the bot

sage crescent
#

I don't understand, could you explain further? @mortal wing

mortal wing
mortal wing
sage crescent
#

Ok

flat trench
#

how can i see other page in store?

steep hollow
#

I'm the owner of the bot but for some reason I can't edit the bot

#

Pls help
I created a team last and then deleted the team

lyric haven
lyric haven
sturdy swan
obsidian locust
#

Is team checking reported reviews?

stoic socket
#

yeah

sturdy swan
#

?

#

hello, how do i check my bot on top.gg site?

cobalt sleet
#

Make sure you're logged in first!

sturdy swan
#

a question I used the portuguese language in the description in the bot can this cause any problems when checking?

cobalt sleet
#

I'm not sure what you're enquiring about then. We review bots in all languages. That's not a problem!

livid pewter
#

Hi I have a question, there's a section on the page of your bot/server where you can set a role when someone votes for your page. Will this role be autoremoved whenever they can vote again or will they just keeo the role?

sturdy swan
cobalt sleet
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
livid pewter
cobalt sleet
#

The role gets removed after 13h not 12h. You can vote again after 12h but there's a 1h "grace period" where your members get to keep the role.

cobalt sleet
livid pewter
cobalt sleet
#

No problem! dog_Happy

sturdy swan
#

wow long time i made the whole bot on SlashCommands so i think it will be rated well :)

cobalt sleet
#

We don't rate bots, we just make sure they don't break our guidelines.

sturdy swan
#

how do i solve this error?

cobalt sleet
#

Make sure you're logged in

#

And clear your cache

sturdy swan
#

yes, I am logged in to the site this error is when I click the button to invite my bot to a server

cobalt sleet
#

That's because it's not approved yet

sturdy swan
#

@cobalt sleet thanks for helping me :) you are a great staff

cobalt sleet
#

No problem! dog_Happy

worldly pond
#

Hey mods, I've been trying to update my Long Description of Bot but it doesn't save it. That loading been going on for like 20 mins now 😭

long ferry
#

Last edited 3 hours ago

#

You're likely getting ratelimited try again later

wicked heath
#

i found a bug

cobalt sleet
#

What issue are you experiencing?

wicked heath
#

i recorded video this will help

short meadow
#

How long does the user keep the role?

cobalt sleet
short meadow
#

Ok, thanks

wicked heath
#

check the comments

#

what

#

wrong

#

when i view bot comments are not updating

#

with this bar

#

for example if you check dank memer first and then go to uncommented bot

#

you can see dank memer's comments at that bot page

cobalt sleet
wicked heath
stoic girder
#

how could i embed a link on description? so it shows up as a clickable link?

stoic socket
stoic girder
#

oh i can just do it like that? nice

#

also damn every time i come here you're here Eva lol

stoic socket
#

Lol

#

Always happy to help :)

stoic girder
#

so i imagine i can also embed a video with just html as well?

stoic socket
#

Yep! <video src=“video url” >

stoic girder
#

i see i see

sturdy swan
#

I made a new account how old do my account need to be to add a bot

stoic socket
#

You do need to be 13+ though

sturdy swan
stoic girder
#

but the url when you click the text turns out to be

dreamy abyss
#

The quotation marks does not seem to be correct. Try this snipped instead:
Please read our <a href="https://docs.shimz.eu.org/">documentation</a>

stoic socket
#

Ah blame iPhone

stoic girder
#

oh i see, didn't notice the different symbol! thank you both

sturdy swan
#

?

shell python
#

Why my bot declined

#

😢

shell python
shell python
toxic zephyr
#

Your bot was declined for being a clone, it cant be on the site

shell python
toxic zephyr
#

Ok, if its not a clone dispute the decline with @cerulean ember on Dms

sleek valley
#

hi

little steppe
#

how? my bot was declined and i fixed all problems it says this

#

@toxic zephyrhow to fix?

#

even if i reset or logout

wild stoneBOT
#

The issue you're experiencing is due to server-side caching. Please wait for up to 1 hour for site cache to clear before trying again. You may also need to clear your browser cache.

zinc oracle
#

it may not be a site cache issue, but it potentially is.
if it still doesnt work after an hour come back here and let us know

little steppe
#

ok ty

wind schooner
#

@lone ether dm

sturdy swan
#

@short meadow

#

How to get upvote?

dense magnet
#

Hello

#

Does anyone know the prefix of the bot?

vagrant pumice
#

Which bot prefix??

sturdy swan
# vagrant pumice Which bot prefix??

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry 😦

sturdy swan
#

I meant to reply to @dense magnet mb

vagrant pumice
#

Huh?

long ferry
stoic socket
#

Ghost ping sus

little steppe
long ferry
#

Make sure the bot is on the server and that it has create invite permissions

#

Could you show me the Permissions of the @small lantern bot

#

And the respective channels don't override that either?

#

Create an invite yourself then and enter that

cobalt sleet
#

Yes

#

You should either delete some unused invites or use an existing one on your top.gg page

ashen crown
#

How to fix? @cobalt sleet

#

@cyan palm

long ferry
#

Wait 30 minutes to an hour

#

Since your bot was freshly declined

ashen crown
long ferry
#

Yes wait 30 minutes to an hour

sturdy swan
#

I sent my bot last night to Top.gg and so far I haven't received any response

cerulean ember
#

-upto @sturdy swan

wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

Thanks

ionic jasper
#

hey how do I get a shortened url for my bot?

stoic socket
#

they don't exist anymore

#

the certification programme stopped a while back

ionic jasper
#

was that for me?

#

I'm not aware of the certification programme

stoic socket
#

vanity urls were a perk of the certification programe

#

which was stopped

steep hollow
#

I can't edit my bot's top.gg address please help

cobalt sleet
#

What do you mean?

steep hollow
inner stump
#

Are you still recruiting reviewer ?

dreamy abyss
wild stoneBOT
#

@inner stump

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

sturdy swan
#

Hey, I'm the owner of SynoUptime unfortunately when is tap on the edit button it shows this message & it's been a long time it's showing the same error plz fix it for me or give me a solution.
id bot 938472062996078603

dreamy abyss
sturdy swan
#

I tried

#

i`m owner bot

dreamy abyss
#

Could you DM a online mod with what you want changed? They could possibly see if they are able to edit it or if it’s a site issue.
If they also got the issue they can escalate to the engineering team

sturdy swan
#

Can you solve it?

dreamy abyss
#

I can’t solve it. I don’t have edit access nor am I a developer for top.gg
Have you contacted a mod to have them try to edit it for you and see if they also are seeing the same 500 error?

ashen crown
#

How to fix this problem @dreamy abyss

fluid birch
#

Be appropriate please

fathom hull
#

did I miss something here?

long ferry
#

Known issue

fathom hull
#

so should I just try again later?

long ferry
#

When it is fixed, sure

shell patio
steady finch
#

Press refresh data

wild stoneBOT
#

@shell patio

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

shell patio
#

Okay, thanks!

#

@steady finch , that didn't work

steady finch
#

Takes 30 to 1 minute to update

#

Because site-cache

shell patio
#

Oh k

stoic socket
#

Feedback for devs: when you are on mobile and click or scroll on the DAO categories, they lose their roundedness sus

dull basin
#

When i use the prewiew of my bot it seems like this:

#

But in my profile is no projekt...

clever mountain
#

Hey some umm I'm try to add my bot but it says it's not public even tho it is a public application

dreamy abyss
clever mountain
dreamy abyss
# dull basin

What do you mean by profile? Are you trying to add a bot?
When adding a bot, someone from the bot reviewer team will review the bot before being visible on our site. While it is in the verification queue that warning shows

dreamy abyss
# clever mountain It's been toggled for the last 2 - 3 days

Hum. Seeing the same when I’m trying the ID you posted. Stupid question could you verify if that is the correct application ID? I guess a quick toggle off then on, on that switch also couldn’t hurt
If that still doesn’t work after 30min, let me or someone else in the staff team know so we can pass it to the engineers

clever mountain
#

I'll give it an hour ig

sturdy swan
#

how do i send it again

dreamy abyss
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
dreamy abyss
clever mountain
#

Yep it works, thanks

swift wing
#

hello! why do when i seach for "csgo" my servers shows far at the bottom even tho we have the most votes (over 600) and most server members (98k) for the discord servers in the CSGO category?

#

a bunch of other servers with no votes an a dozen of members show before it

delicate sorrel
#

How can we have text markup on the top.gg pages?

wild stoneBOT
swift wing
atomic musk
#

Hey,

I have a small question, I recently created a new bot and I would like to show it on top.gg, but its description will be too short (3 lines at most)

The bot has a simple function which is to translate messages on discord into the language that the user configures with a slash command (and the translation is done with a context menu interaction on the message to be translated)

It seems a bit complicated to me to make a description of 500 characters when I have already given you the entire description just above (and this complete message is 569 characters)

sturdy swan
#

not 500

lean pine
#

Like, there is a white box that covers random things

#

And it takes like 30 seconds to click on some thingd

sturdy swan
#

😂 i have this problem too

long ferry
# lean pine Why is top.gg so bad on mobile

Is that safari? Could you try a different browser such as chrome instead? Multiple issues related to iOS are mostly caused by safari and is mostly solved by using a different browser.

dapper spear
#

anyone ever got their bot denied from verification once it reached 100 servers?

#

just wondering if there is anyone out their that can help with what to do, because this happened to me sadly

long ferry
#

-support

wild stoneBOT
#

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

long ferry
dapper spear
#

okay thank you!

swift wing
# long ferry -support

hello! why do when i seach for "csgo" my server shows far at the bottom even tho we have the most votes (over 600) and most server members (98k) for the discord servers in the CSGO category?
a bunch of other servers with no votes and a dozen of members show before it

sturdy swan
#

hello, it's been three days since I put my bot on the site top.gg and my bot still hasn't been approved. :(

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
long ferry
#

Also your bot was previously declined and you resubmitting it yesterday. Getting your bot declined resets your queue position.

sturdy swan
wild stoneBOT
#

Your bot was likely declined because it went against our bot guidelines.

To find out why your bot was declined and by who, use the search feature in #mod-logs:

sturdy swan
long ferry
#

Ohh you had a previous bot submitted onto our site, yeah that bot was submitted yesterday

sturdy swan
sturdy swan
long ferry
#

yes your bot is still awaiting approval since yesterday, queue is currently a week or longer

sturdy swan
#

omg my bot was approved I'm so happy AAAAAAA :)

stoic socket
#

quite a long time

approved 8 mins later

#

GG

patent tundra
#

um

#

does it take so long for the mods to test my bot-

#

it passed 26h ig

sturdy swan
#

GG

patent tundra
sturdy swan
#

a question how do i release the option to vote for my bot on top.gg site?

fluid birch
sturdy swan
sturdy swan
supple mica
stoic socket
#

ah

#

might because you're logged in? i'm assuming brs have perms to view unapproved bot pages

supple mica
sturdy swan
#

What is the vote credits?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

sturdy swan
#

K thx

sturdy swan
#

I'm not able to remove my bot from top.gg, I want to send another one

long ferry
#

We're aware of bots not being deletable right now, wait until the issue is fixed

#

theres no eta

sturdy swan
#

it's OK

worldly pond
#

Dude I just can't save my long description, this shit is annoying as fuck

#

I've been trying the whole fucking day at this point ngl

supple mica
#

Are you getting any errors?

stark yacht
#

I am trying to give permission for another player to help verify new members to my server…I have made her an administrator but she still is unable to click on new member names and manage players. Can you help?

stoic socket
#

wrong server

worldly pond
#

keeps showing the friggin

#

at top right

wild stoneBOT
#

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

supple mica
stark yacht
#

Sorry

worldly pond
#

but now as I've edited and updated the code, it just won't

supple mica
#

also make sure you have no JS or inline JS in your description

worldly pond
#

it says

#

Tags

Select the top 12 tags that best represent your community.

#

I have like 8

stoic socket
patent tundra
#

how do i fix this-

worldly pond
stoic socket
#

this is windows

#

i just have a weird filter

worldly pond
#

😭

#

WHat browser is that

stoic socket
#

Chrome

worldly pond
#

Okay let me get on chrome

stoic socket
#

Inspect element --> Network --> Click submit --> Send a ss of the response here

worldly pond
#

Alright

supple mica
patent tundra
#

kay

stoic socket
#

click Network

#

not sure where it is for you

worldly pond
stoic socket
#

click the red one

#

in the network list

worldly pond
stoic socket
#

click "Response"

worldly pond
stoic socket
#

yep thats why

#

you have javascript in your decsription somewhere

worldly pond
#

You guys should make it show that error show up on "Preview" thingy HG_FaceDeadOnMyMomma

stoic socket
#

Hard to as its Cloudflare blocking it not Top.gg

worldly pond
#

Alright, thanks Eva 👩‍❤️‍💋‍👩

#

it's working now

stoic socket
#

epic dance

kind reef
#

n start

sturdy swan
#

@stoic socket

stoic socket
#

?

sturdy swan
supple mica
supple mica
# sturdy swan

Please give context to your screenshot, we can not diagnose any issue from a blank error 500.

sturdy swan
supple mica
#

Alrighty one second.

supple mica
sturdy swan
#

The problem is a week old and has not been resolved.

supple mica
sturdy swan
#

no

supple mica
#

Diagnosing this now one moment thumbsUpCat

kind reef
stoic socket
#

i already said

#

wrong server

kind reef
#

than why the heck did this say it was a naruto sever

dreamy abyss
wild stoneBOT
#

@kind reef

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

north tendon
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@stoic socket how to make personalize invite link

stoic socket
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not possible anymore

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that was apart of the certified bot programme which no longer exists

stoic socket
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yes

north tendon
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@stoic socket so now we cannot make 🥺

stoic socket
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nope

north tendon
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@stoic socket okay so sad

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@stoic socket Try to open that again because everyone have that i too need for my server if its possible

cunning owl
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Just use your own domain and redirect the client to the topgg invite link

sturdy swan
cunning owl
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If you wanna keep track the invites on topgg

north tendon
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@cunning owl okay

supple mica
sturdy swan
dapper spear
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if anyone has gotten their music bot verified, plz reach out to me. I have questions 🙏

supple mica
ivory comet
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are there any bots i can set up auto roles for bots and members seperatly?

long ferry
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-how2search

wild stoneBOT
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To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

sturdy swan
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can I delete the bot from top.gg and add another one?

half robin
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Why is there 2 Mushroom bot cards?

stoic socket
crude aspen
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Any problem if I change the name and pfp of the bot after it's verified by top.gg

grand ravine
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Nope

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Although u can't change the name at all after getting verified by discord (which you should before attempting top.gg, else u might get locked for unnatural growth)

grand ravine
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For top.gg you should always try to get verified before submitting, and after being verified u can't change bot's name at all

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Top.gg allows it yes, it's just a discord thing

crude aspen
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Ohh ok ty

wispy walrus
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are these stats for the past 7 days?

crude aspen
cerulean ember
crude aspen
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I deleted my bot from top.gg after submitting but now when I try to submit its not going

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Now it's working

crude aspen
barren bay
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How do you make embeds colorless?

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like this

crude aspen
gray flax
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what is this correctly?

pine marlin
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how do i change server name on top gg? its been weeks & wont update

long ferry
sturdy swan
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Hello