support

[candid mica]

use your own invite and for the love of god dont press create invite button

[candid mica]

if that doesnt work clear cache and do this again

you still need the top.gg bot tho

[wary scaffold]

yeah

okey the funny is that doesnt take invite people link XD

[candid mica]

screenshot the invite code page

[wary scaffold]

ok

[stoic socket]

On the invite page:

Instead of https://discord.gg/dbl, you would put just dbl

[cedar wind]

the instinct to ban seeing that image is still strong in me

[stoic socket]

Lol

[candid mica]

save?

[wary scaffold]

ok 1sec

[candid mica]

fill the other required field

tags, etc

[wary scaffold]

tags are done and the other are optional

haha ik

[candid mica]

is the invite permanent?

[wary scaffold]

yap

[candid mica]

clear cache and try again, cant assist you anymore because i have school

[long ferry]

Don't press create invite

Just paste it in, fill everything out, then save

[wary scaffold]

emm okey no problem

[wary scaffold]

okey

doesnt show my server

[sturdy swan]

Ben10

[spice flume]

ello, just curious if there is a way to become a bot reviewer lol, ive been looking and cant find anything. Ive been curious about it for a while lol

[cerulean ember]

-apps @spice flume

[wild stone]

@spice flume

Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.

[spice flume]

oooh ty

[sturdy swan]

Is there a link to appeal my friend would like to

[candid mica]

#support message

[brave harness]

so my bot was denied, can I make a change to it and reupload a new application of the bot to the site?

and delete the old one

[slow jacinth]

also balls

wait

wrong channel

[sand harbor]

hey guys
i got 5 invites
but i got 32 votes
is this a bug or what

[cerulean ember]

@sand harbor the votes in analytics page is of past 7 days, and on bot page it shows total votes in a month, new month started so it's showing you 5

[sand harbor]

ohh ok thanks

[brave harness]

anyone have an answer for this?

[sand harbor]

how about this

how to get vote credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[cerulean ember]

-credits @sand harbor

[sand harbor]

thanks

[white smelt]

Hey I was looking for my bot's token to post servers. But i can't find it, is it because its not approved yet???

[candid mica]

yes

[sturdy swan]

im unable to transfer my bot to team

its shows like bad request

[tepid raptor]

How can I know that my bot is accepted?

[candid mica]

you'll get a dm from @wild stone or @hidden root

[lunar jay]

Working fine thx G

[sturdy swan]

what is top.gg official bot

[lunar jay]

슬퍼

Oops sorry wrong srv

[cerulean ember]

@small lantern updates your server info/stats to your server page on site

[sturdy swan]

ok thank you very much got it

[harsh bear]

will a review get deleted if it's profane?

Someone said my bot is a bitc* in reviews

😡

[cerulean ember]

Report it, it'll be deleted by moderators if it violates our review guidelines

[hollow marlin]

Try it again

[ocean nebula]

i wanna know how to use the vote credits

[cobalt sleet]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[sturdy swan]

Done ✅

[tacit crater]

bot pages are down

e.g.

https://top.gg/bot/716277400740167821

https://top.gg/bot/702201518329430117?campaign=42-0

https://top.gg/bot/886196406761693204?campaign=234-0

explore tab won't show up bots either

hey atleast you know what, thank god the vote page isn't down

[real laurel]

yup notified dev

give us a bit to identify

[tacit crater]

tyy

[tepid raptor]

How can I know that my bot is accepted?

[winter walrus]

-notified

[wild stone]

@tepid raptor

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[tepid raptor]

Oh

Ok

[wanton drum]

I am working on a fix for the above now

[south flame]

I freaked out when this happened to my bot's page 💀

[fierce slate]

me too

[torn star]

Same

[grizzled patio]

My bot has been glitched in topgg page, it's showing join button and takes to topgg page when clicked

[torn star]

Every other page 403

[south flame]

It is a site-wide issue

[fierce slate]

a message like this is pretty concerning

[south flame]

^^

they're working on it

[fierce slate]

look above please

[wheat lily]

?????

wtf

https://cdn.deemuwu.xyz/AcgC.png

[south flame]

man oh man

[soft chasm]

I tried to reach my bot but this happend

[fierce slate]

look above please

oh no it has started

[south flame]

yeah everyone is saying the same thing

[fierce slate]

yeah

[wheat lily]

yep

my bad

thx

[cedar wind]

Oh I see.

[soft chasm]

What thing?

[south flame]

that their bot page isn't working

[cedar wind]

Everyone has this for their bot page.

[south flame]

yeah

[soft chasm]

Oh ok

[fierce slate]

same thing

[cedar wind]

I'm sure the team is more than aware.

[south flame]

yeah, they are

[fierce slate]

yep

[south flame]

I freaked out so bad when I saw this on my page, because my bot is being reported and reviewbombed with false information and I thought it got taken down 💀

[cedar wind]

Oh wow it's returning a 404. Who dropped the DB 👀

[wanton drum]

no drop

im fixing the issue now

[soft chasm]

What happened?

[cedar wind]

Sorry was trying to lighten the mood Ken 🙏

[sturdy swan]

hello i am getting 404 error

[fierce slate]

xd

[cedar wind]

Known, is being worked on now.

[sturdy swan]

k

[slate gate]

looks like everyone have the same problem ._.

[sturdy swan]

ye same

[south flame]

yeah it's an issue with the entire site and is being fixed

[sturdy swan]

k

np

[sand harbor]

what is this

[ashen hound]

I have the same thing

was about to ask

[sand harbor]

ohh

[ashen hound]

oooh

the site is down ?

[fierce slate]

kinda, already being worked on

[tacit crater]

^

[ashen hound]

I see I hope it is a easy fix !

[grim raptor]

cheers for the info

[sturdy swan]

how full site broke

[haughty hollow]

my bot got verified 6 months ago but how this

is this a glitch?

[wanton drum]

its a bug, getting patched right now

[sturdy swan]

its being fixed

[haughty hollow]

oh k

[sturdy swan]

same for everyone

[haughty hollow]

ok

[sturdy swan]

oh k

But it's already verified weeks ago

From top.gg

[fierce slate]

being fixed

[sturdy swan]

its being fixed

[wanton drum]

its a bug, i am deploying a fix right now

[sturdy swan]

oh okk

I thought I broke smth 💀

same for every1

[austere oyster]

Same issue

[sturdy swan]

its being fixed

[weak willow]

ah yes same happening w me

[sturdy swan]

its being fixed

[weak willow]

[wanton drum]

A deploy has been triggered, things will begin fixing itself in a moment

[wooden leaf]

why is my bot page blank>

??

[wanton drum]

Please allow a little amount of time until things are fixed

[sturdy swan]

its being fixed

ok

thanks @wanton drum

[wooden leaf]

god i thought it got denied

[fierce slate]

Fix is up for me, thanks

[wanton drum]

i am very sorry for this mistake 🙏
i will take better care in testing and will make sure it doesn't happen again

[sturdy swan]

all good

[sturdy swan]

Okay.

[cedar wind]

Clearly you need to hire me as Q&A

[wanton drum]

Top 10 Synqat mess ups

[young parcel]

its all good man, as long as my bot is on the site, I don't see no mess ups

[keen arch]

How would i change the prefix of the top.gg bot?

[long ferry]

You can't, the bot doesn't have any usable commands either

[chrome smelt]

This is what happens when i try to upvote my bot on topgg
https://cdn.tazhys.gg/i/9x86BM5v.png

[long ferry]

Clear cache

Try a different browser

[wanton drum]

@chrome smelt url?

[keen arch]

the ping command collides with other bots, can i disable it then?

[cerulean ember]

Remove send message perm.

[chrome smelt]

https://top.gg/bot/705324559062007890

[wanton drum]

have you d one what Aurel suggested?

[chrome smelt]

I refreshed and it worked

[wanton drum]

ok good, probably related to my little mess earlier, take a free vote for your problems

[chrome smelt]

But I think it's still worth to look at

Lol

[wanton drum]

i already looked into it

[chrome smelt]

O

Does it say I have 1 vote?

[wanton drum]

it says you have 0 votes (cache)

[chrome smelt]

Wtf

I voted

O, ok.

[viscid creek]

J.

[tepid raptor]

I have submitted my bot a lot longer before still no response

[cerulean ember]

-upto @tepid raptor

[wild stone]

@tepid raptor

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[unkempt solstice]

Has anyone mentioned this?
https://uwu.rip/lDKp.png

[quartz willow]

yeah I was looking into it earlier. It looks like a visual bug because they've only received 1 vote in 3 months

[unkempt solstice]

that's a crazy visual bug

can you apply that to my server?

[quartz willow]

I honestly don't know how that could've even happened 😐

[unkempt solstice]

Oh btw, great job on the vote botting detection stuff that was added

it seems to work very well so far 👌

[quartz willow]

the servers page looks completely different this month because of it

[unkempt solstice]

only genuine servers with reasonable amounts

[quartz willow]

it's just feb2 so far but I'm keeping an eye on it

[unkempt solstice]

me too as always

[modest thicket]

Hello, I encountered an error on the site. I want to add my bot but when I click submit button it doesn't give any response!

[cerulean ember]

Check tags, long tags can cause this issue

[tepid raptor]

Scorll up there might be some errors shown in description of needed 300 words, etc

[unkempt solstice]

0 star reviews shouldn't be possible, right?

[quartz willow]

I think it was possible at some point along with empty reviews, they're on the roadmap for being removed once we start cleaning them up

[modest thicket]

Thanks

[unkempt solstice]

that answers my followup question too, thanks a lot!

https://uwu.rip/cprL.png

it's kind of funny

[quartz willow]

💀

[unkempt solstice]

Is there a place for suggestions somewhere?
I've got a fairly small and niche suggestion, sections in the server/bot pages.
Could be useful to redirect people to https://top.gg/*/*#reviews

I just found out there is a "feature requests" forum on the support thingy. Is that actively being used?

[hot finch]

https://feedback.top.gg/ here this is the most active iirc

[unkempt solstice]

too lazy to submit it

oh well

ty anyway

[quartz willow]

this is a good idea actually

[zinc sonnet]

Are widgets broken right now?

bot id is 356268235697553409

[wind schooner]

how can i embed my bot's website in long desciption?

[zinc sonnet]

works again after refreshing data. I suspect it breaks because my bot changes avatar every hour, that usually breaks a few things on this site

[stoic socket]

You need the avatar refreshed for it to work - thats why

[long ferry]

You can do so with iframes

[wind schooner]

can i get code

[stoic socket]

<iframe src="website url"></iframe>

[unkempt solstice]

665525153052229673
Another one perhaps?

[quartz willow]

they just haven't received a vote since last month when they were votebotting

[unkempt solstice]

Let me vote for them then

[quartz willow]

that should bring it down to 1 lol

[unkempt solstice]

[magic wedge]

Is there a way to unsubscribe from an audition?

[fickle estuary]

Do people get rejected from verification off top.gg?

[long ferry]

Getting their bot declined you mean? Yes

By not following the guidelines on #rules-and-info

[swift pumice]

@long ferryi have a simple question will you answer

[cerulean ember]

-ask2ask @swift pumice

[wild stone]

@swift pumice

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

[swift pumice]

i have made a bot and discord rejected to bot to get verified in future so if i made a bot with same name and delete old bot and add new bot to top.gg will top.gg allow my bot to list again.

[cerulean ember]

Should be fine!

[swift pumice]

answer is yes or not..

[cerulean ember]

Obv yes.

[swift pumice]

thanks..

[uncut iris]

I get this error when I try to set an image as a banner. why?

[fickle estuary]

Declined from discord verification because of the top.gg growth

[cerulean ember]

Can you provide full ss? It maybe because ongoing issue related .png in banner option. You can leave it or can use css html for banner

[uncut iris]

This is my banner url: https://imgur.com/a/oCqS4yD

[cerulean ember]

Did you pasted this? Use .png links

[uncut iris]

When I write .png to the link the same thing happens

[cerulean ember]

Yea then that's the same issue which i mentioned earlier ^^

[uncut iris]

@long ferry (sry4ping) Helped me once with my banner.

[acoustic trellis]

How can i make a system like when somebody votes the bot on top.gg the bot will add him/her 5 Bot Coins

[long ferry]

Yeah out of our control, up to discord

[cerulean ember]

You need to log votes nd reward them. https://docs.top.gg/

[haughty hollow]

How can I fix this error
Error

    at Api._request (D:\Downloads\Rovotic\Rovotic v13 orignal tester\node_modules\@top-gg\sdk\dist\structs\Api.js:76:19)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)```
**code in a command file**
```js
let voted = client.topgg.hasVoted(message.author.id);

        if(!voted){
            message.channel.send({content: "You need to first vote me on top.gg"})
        } else{}```
**Index.js code**
```js
const Topgg = require ("@top-gg/sdk")
client.topgg = new Topgg.api("top.gg token here")```

[cerulean ember]

Ask in #topgg-api

[haughty hollow]

ok

[noble fable]

Hey I need help

I don't understand how it works

because we have votes but the amount does not increase

[cerulean ember]

-credits @noble fable

[wild stone]

@noble fable

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[noble fable]

Thx

[sturdy swan]

why ?

i was at 92 last week

i've refresh but nothing

[cerulean ember]

Votes gets reset every month

Onn 1st

[sturdy swan]

aaahh

why ?

[grand ravine]

both to make vote purchasing useless and give other bots another chance to appear on the top voted list

[quartz willow]

it's not about vote purchasing. Your ranking on the site (which is what voting controls) should be representative of how active your bot/community is recently. Not 8 months ago

[obsidian locust]

Yup that's good but what about the ranking?

I don't think the biggest music bot has 6 votes

[quartz willow]

yeah I've seen other instances of this today too. Probably something that needs looking into

are you looking at this page? https://top.gg/tag/music

[hushed bough]

Hi. My bot has been approved, but the site says it hasn't been approved yet.

[candid mica]

cche

cache

wait 10-30 mins

[hushed bough]

Okey. Thanks

[obsidian locust]

yup

[limpid storm]

i think i found a bug on the website
when trying to set a banner for my profile, it tells me that only imgur and discord cdn links are allowed, but i am using a discord cdn link

[cerulean ember]

Known issue

[limpid storm]

alright

[grand ravine]

But coincidently also solves the issue where you pay big money so many people vote for your bot, doing it monthly would be useless

[quartz willow]

plenty of servers and bots do exactly that every month

[fickle estuary]

My bot appears on the new tab but still does not appear on the direct search of the name or tags. I am approaching the end of the new bot duration and I am worried about the growth of the bot after that period

Is there an estimate for how long until a fix is implemented?

[long ferry]

There's not no

Should happen within 3 days after approval max

[haughty hollow]

@fickle estuary hey idk if this is a bug

    at Api._request (D:\Downloads\Rovotic\Rovotic v13 orignal tester\node_modules\@top-gg\sdk\dist\structs\Api.js:76:19)
    at processTicksAndRejections (node:internal/process/task_queues:96:5)```

everytime i use top.gg token this error shows

I regenerated the token like 100 times but still shows this

[cerulean ember]

Ask in #topgg-api

[haughty hollow]

bro i asked but no one responding

idk if its a bug in top.gg

[cerulean ember]

Ah, they'll reply once they see your msg. Well you already pinged Wendy so ig he'll reply you

[fickle estuary]

It's been like 3 days and a few hours

[sturdy swan]

Why does my bot only have 1 vote? It has had more than 20

It does not appear in the search list either

[long ferry]

votes reset each month

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[long ferry]

we cannot help with any bot listed on our site, you'll have to reach out to their support

Bots require approval to be listed on our site

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[sturdy swan]

It does not appear in the search list either

[long ferry]

we're experiencing search issues right now, try editing and wait up to 3 days

[sturdy swan]

k

[acoustic copper]

could i request a bot owner change please?

[long ferry]

You can ask the owner to delete the bot for you to resubmit it

[sturdy swan]

Any news on the search issue? 😬

[acoustic copper]

the problem is that i am the owner and im locked out of my account from which i uploaded my bot... in the meanwhile i requested transfer bot ownership from discord support and they did transfer it to my new one... so... how can i do that?

[cobalt sleet]

I heard just a moment ago that the devs are working on it right now. No ETA yet but they're working to get it fixed soon!

[clear meadow]

help

[sturdy swan]

Alright thanks

[clear meadow]

I added the bot to the site, but I can't find it

[cerulean ember]

Your bot is submitted and waiting for approval, once approved it'll be available.

[clear meadow]

ok

[lavish orchid]

can i make my bot url on top.gg with bot name instead of id?

like this for example https://top.gg/bot/probot

[long ferry]

That was part of certification, not a thing anymore and cannot be obtained

May become available in the future, but not for now

[lavish orchid]

i thought i can do it using the credits i have on top.gg

Ok, thanks for help

[fickle estuary]

Yeah my bot still isn't showing up even after editing and waiting 3 days, any ideas?

[quartz willow]

we're working on it. Should be fixed soon

[fickle estuary]

Ok thank you

[quartz willow]

took a while to identify the issue unfortunately

[fickle estuary]

Understandable

[clear meadow]

How long does it take to verify?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[valid root]

is there an issue with inviting people to teams?

also how do you update your image on the site its been days sence it last updated

[vague mango]

image for you or your bot?

you should be able to add the team member fine, can you paste that id here and i can test also? nvm i typed it :p

[vague mango]

if that's a top.gg id, i think you need the discord id of the user you're inviting there. we should update that, we're cleaning up uses of our ids / vs discords still

[valid root]

no that is a user ID

[vague mango]

! oh, okay, have they used top.gg before?

[valid root]

yes

[vague mango]

@sour rover

weird, okay! thanks

[valid root]

for my account

[vague mango]

for your account you should just be able to log out and log back in?

[valid root]

oh

[vague mango]

we don't query discord for an updated profile pic every time you load the site, so sometimes its out of date or references an avatar that doesn't exist

[valid root]

is this you btw or x

[vague mango]

yeah thats me LOL

that discord userid doesn't seem to exist as a top.gg user for some reason

[valid root]

iv had issues with that account before, I have an open issue of it somewhere but I changed to a team

[vague mango]

makes sense, we'll have to look, i dont have a quick fix for you at the moment though! 🥺

[valid root]

I figured as much but thank you

[acoustic copper]

someone pls?

[ionic knoll]

can't seem to go to my Profile on top.gg, I get redirected to discord oauth

[long ferry]

clear your cache on your profile url

entirely clear cache on top.gg, login first

[ionic knoll]

alright boss

[acoustic copper]

um @long ferry can u help me pls?

[ionic knoll]

that did it, thanks @long ferry

[wheat lily]

https://cdn.hegy.xyz/lyYK.png BRUH

He can't have more of the same bot on topgg

[long ferry]

Yup definitely not fine, whats the id of the owner

[wheat lily]

w8

https://cdn.hegy.xyz/hmtD.png

:/

[long ferry]

are these perhaps not approved yet?

can you give me one bot id

[wheat lily]

It doesn't work, when I click on the bot I get this error

[long ferry]

copy the id from the url

[wheat lily]

Maybe someone already deleted it

ye

bot id: 851327748361551873

[acoustic copper]

i cant find it

[wheat lily]

same rn

[primal trench]

go to #music tag and sort by new

[acoustic copper]

[wheat lily]

XDDDDDDDDDDDDDDDDDDDD

[primal trench]

yep

:D

[wheat lily]

Next @long ferry xdd

[long ferry]

id

[acoustic copper]

can someone help me pls :<

[wheat lily]

w8

send bot id

pls

[acoustic copper]

846465853331472394, 887305902888198154, 887369364972642385, 887379777265213510, 888127514462019684, 894592856411492363

[primal trench]

I think its showing unverified bots

[wheat lily]

nice

[wheat lily]

now

what you need?

[wheat lily]

Probably

[primal trench]

basically all of the bots are returning 403 error

when sorted from new

[long ferry]

they're not approved

[floral pagoda]

Can't find them either 😄

[wheat lily]

[primal trench]

but they shouldn't show up in the category right?

[acoustic copper]

i bet they wont get too lol

[primal trench]

ye :DD

[stoic socket]

probably not

[wheat lily]

xddd

[stoic socket]

bearing in mind they've basically submitted the same bot 4 times

[primal trench]

[wheat lily]

yep

[acoustic copper]

same source code, just fresh token

[wheat lily]

:DDD

[primal trench]

[wheat lily]

[acoustic copper]

hope can you help me pls?

[wheat lily]

yep

what do you need?

[stoic socket]

what do you need help with

[acoustic copper]

^

[stoic socket]

Do you have access to the code still, and possibly an eval command?

[acoustic copper]

i own the bot on dev portal but not on top.gg anymore

[stoic socket]

Well do you have access to the actual code?

[acoustic copper]

yeah evereyhting

[stoic socket]

Feel free to DM a moderator with proof, such as an Eval command or Status change

[acoustic copper]

cant i just send a screenshot or short record of me owning the bot on dev porrtal? ;-;

[stoic socket]

@long ferry you're probably better at answering this than me

[wheat lily]

@acoustic copper Can I ask you a question? How long did the discord bot transfer to your new account?

[acoustic copper]

lemme check my ticket in support

[wheat lily]

Okay

thanks

[acoustic copper]

2 months approximately

[wheat lily]

oh

okay, thx

[primal trench]

I am having the same problem with 12k servers bot

[acoustic copper]

ah damn

[wheat lily]

[acoustic copper]

2fa locked out?

[wheat lily]

[acoustic copper]

its against tos to create new account ._.

[wheat lily]

nope

🧢

[acoustic copper]

false termed be like mass dming people with nitro bots

[primal trench]

no

[wheat lily]

[primal trench]

you can literally report message with number under 13 and they will get termed

[acoustic copper]

well i have verified my bot on stripe so ig im 16+

[primal trench]

we shouldn't probably chat in support

[acoustic copper]

true

[acoustic copper]

@long ferry please?

[sturdy swan]

hey i wanted to put my server and it said not approved yet it said it take 2-3 weeks to try the commands out but it is a server not a bot?

also how to setup vote in my discord server

[vagrant wigeon]

could you give me a link to the page?

thats weird

or a screenshot

[sturdy swan]

its fine sir/ma'am i got it to work now

[vagrant wigeon]

i see your server listed though

oh cool! no worries

[sturdy swan]

and it is up i think how to check to see if it is up brb

[vagrant wigeon]

yeah it should be! it is there when i looked on your profile

assuming its that server anyways haha

[sturdy swan]

well does that mean it is up

[sturdy swan]

welll how about this

[candid mica]

wdym by that the vote rewards or the vote itself?

[chrome smelt]

u uhhh ok there?

[acoustic copper]

huh?

[chrome smelt]

idk

[acoustic copper]

isnt it?

[lone ether]

-credits @worldly needle

[wild stone]

@worldly needle

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[grizzled spoke]

Hello where wendy iwant report for thing for vote probot

[buoyant crown]

@grizzled spoke hello mr selino

[fervent fractal]

Hi Mr selino

What's you problem?

[warm terrace]

هنقولهم حاضر

[quartz willow]

I am this close to banning all of you for trolling

[stoic socket]

[fervent fractal]

Ok sry

[icy meteor]

how long i have to wait until bot is going to approved in top.gg, cuz been waiting for 4 weeks alr :V

[dreamy abyss]

What bot are you referring to. The last one I see was declined

If you have fixed the issue, feel free to submit the bot again on the site. Someone will then review the bot again

[eternal sage]

Im trying to get the Rules BOT to work in my server but i cant seem to figure it out

[gloomy shell]

-wrongserver

[wild stone]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[pseudo nest]

If a review was made months ago but the issue was fixed, how do I delete their review when it is impossible to contact them?

[sturdy swan]

you know how disbaord you can do !d bmup

is there something like that for top.gg bot

[candid mica]

nope

vote must be from the web

[sturdy swan]

ok thanks

[pliant depot]

hello

How much does advertising cost on the site?

[cerulean ember]

You need to bid for it #bids

[dire goblet]

Like what I am I supposed to do if someone else is logged on to like my Gmail account

[cerulean ember]

This channel is specifically for help related to top.gg, pls contact google support.

[dire goblet]

Is a weird problem I have I logging into other people top.gg accounts and not mine

So like how do I delete my account

You could like delete the fraud accounts for me on the website so I can actually do stuff on my account not some random person I I just fked

[mighty temple]

heya my bot icon is not showing on topgg site

is there any fix for that

[sick coral]

Hello im trying to get my server noticed on top.gg but when i go to the page it just says error

can anybody help or guide me through

[cerulean ember]

-refreshdata

[wild stone]

@mighty temple

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[mighty temple]

oh alright

[sick coral]

help

[cerulean ember]

Yes?

[cerulean ember]

Are you server owner? Nd have @small lantern Bot in your server?

[sick coral]

yes

for both

[long ferry]

Clear cache

[sick coral]

how

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[mighty temple]

what's the api limit for vote checking

[long ferry]

Refer to the ratelimits on https://docs.top.gg

[spare adder]

i need help

[long ferry]

Ask away

[long ferry]

Yup, vote again in 12 hours

[spare adder]

they are saying that it is not registered to them they didnt get the vote

@long ferry

bro

[long ferry]

Top.gg got the vote successfully, you can revote in 12 hours

If you never got rewards, that's an issue on their end likely, nothing we can do

[spare adder]

but theyre not giving the reward saying it didnt got registered

[long ferry]

Then just try voting again in 12 hours, if top.gg said that the vote was successful, then that's something on their end

[spare adder]

okok

[icy meteor]

:v ok

[sturdy swan]

How to add my server in top.gg?

[long ferry]

https://support.top.gg/support/solutions/articles/73000178063-how-to-add-your-server-to-top-gg

[sturdy swan]

K thx

[charred current]

i clicked submit to add a bot and nothing happends?

nothing is red saying its wrong either

[fluid birch]

Can you screenshot your tags?

[charred current]

there you are 🙂

[candid mica]

remove the long one

[charred current]

okay!

can i add just moderation?

without long tag

[candid mica]

sure

[charred current]

AHH perfect TYSM guys!!

Means alot!

is it possible to embed website?

like bot docs

im not gonna do it now im just wondering

[candid mica]

u can

using iframe

[charred current]

okay thanks wll keep in mind

[sturdy swan]

Can I turn off seeing my Discord account on the site?

[quartz willow]

I wouldn't count on being able to iframe your bot page fyi

you can always use iframes on your bot page but you probably won't be able to display your bot page on an iframe for much longer

[meager crescent]

is that because the topgg site is always down :peperun:

[hollow gyro]

can any one help me

my bot is verified and in 100 servers but i can't add to more servers

[cerulean ember]

This channel is for help related to top.gg, pls ask in discord developers server

[hollow gyro]

ok sir thx 🙂

[wind schooner]

how can i frame my website in long description?

[long ferry]

By using the iframe html tag in your description

[long ferry]

You still need to include more information within your description

[wind schooner]

other people dont

[long ferry]

Likely decided to spam the description then, you should still include information apart from your iframe

[meager crescent]

maybe off-topic, but doesn't allowing user-defined iframes on a website raise security concerns?

haven't played around with the idea to test, but wouldn't it be possible to run JS in the context of iframe's parent which in turn opens up to a host of attacks - phishing being the easiest one coming to mind

[wind schooner]

i have iframed my website

is there any possibility for my bot to be declined for anyreason related to this iframe?

[trim remnant]

Why is my bot not showing up when I search it in the explore tab ?

[candid mica]

known issue

[trim remnant]

oh okay

[snow flare]

Hey i need help

How to approve my bot in top.gg

[stoic socket]

If you've submitted it, its in queue

[snow flare]

Its showing like this

@stoic socket

Developer will check our bot

Ohh

[drifting rune]

hi

[stoic socket]

Need any help?

[sturdy swan]

Hello

anyone help

So uhm how long will have to wait on top.gg

anyway tomake it faster

[stoic socket]

For bots?

No way to make it faster. Wait time is 1 week or more at the moment (Changes a lot)

[sturdy swan]

ok

ty

[tribal rain]

hello it's been almost a month and my server has still not appeared on the list of top servers, i am aware it's a caching issue, is there no way for it to be fixed?

[jolly fox]

Server ID : 869336514537070642 Server Owner ID : 853943128557879307

This server is giving free generator for valorant

[stoic socket]

this isn't Discord

[jolly fox]

Where can i report?

web?

[fickle perch]

e

[stoic socket]

https://support.discord.com

[dreamy abyss]

Don’t ghost ping pls

[fickle perch]

i was checking ur role

[dreamy abyss]

My statement stands. You can look up a previous message to find my role.

[fickle perch]

ok

[jolly fox]

Which option?

[brave stirrup]

Sorry but why does my votes not show proper numbers?

[jolly fox]

@stoic socket

[stoic socket]

Not sure

Never reported for that reason before

[jolly fox]

lmao

[brave stirrup]

I am suppose to have more then 7 but my votes are 7?

[jolly fox]

I can't join dbl in my main

[stoic socket]

What is your main accounts id?

[jolly fox]

Nah

Its strange

903265512463675454

[cerulean ember]

Clear cache, and wait for sometime.

[stoic socket]

@violet geode

@fluid birch is this account banned

[cobalt sleet]

No

It looks like a Discord issue

They already reached out the other day

[stoic socket]

ah alr

[charred topaz]

When will my bot add to the site? - top.gg/tr/bot/900371871625777212

[sturdy swan]

it takes 1 week or longer

[brave stirrup]

Still not working

[cerulean ember]

@brave stirrup how do you know that there should be more then 7 vote? Do you counting votes from prev month to?

Nd btw

[brave stirrup]

I use vote tracker so top.gg is sending posts to webhooks to the bot and it is missing a few votes

[brave stirrup]

Yeah 2 more voted now

[sturdy swan]

Hey is there any way I can set up a webhook to show who voted for my server?

[cerulean ember]

https://docs.top.gg/resources/webhooks/

[brave stirrup]

Like 4 votes is missing since I setup vote tracker about 5 hours ago and who knows how much more b4 I setup vote tracker.

[cerulean ember]

Oh, i don't know much about webhooks so ig @fluid birch can help you out better.

[brave stirrup]

Kk hope he will be online..

[cerulean ember]

They'll reply you once they see it dw.

[brave stirrup]

Kk ❣️

[sturdy swan]

The review page is bugged

It appears 2 same reviews for every user on page 2

Is it bugged or what?

i have wait 25 s

test you https://top.gg/bot/282859044593598464/vote

[sturdy swan]

Sorted, thank you

[cerulean ember]

Try diff browser

[sturdy swan]

edge:

chrome

chrome x2

@cerulean ember

test you please

[sturdy swan]

this link

[cerulean ember]

Working fine for me.

[stoic socket]

are you using a proxy

or vpn etc

[fluid birch]

It might be server side caching making it appear that you have fewer votes than you actually have check back in a couple of hours

[mighty dagger]

Guys

I would like my bot to get decliend

How can i do it?

Without making the bot offline or not responding?

[cerulean ember]

Delete it

[sturdy swan]

no

[stoic socket]

try a vpn maybe

are you using a cookie blocker?

[sturdy swan]

no

[sturdy swan]

Works

[stoic socket]

ok

so its sorted now?

also @fluid birch unpingable name

[chrome smelt]

@sturdy swan try spamming ctrl f5 when off VPN

It should clear your cache

[boreal plaza]

How long does it take to verify?
my bot still waitting more than 4 weeks

[cerulean ember]

Your bot is already approved

[boreal plaza]

Oh, thank you, but I didn't get a notification

[cerulean ember]

You dms maybe closed so @wild stone unable to send dm

[brave stirrup]

Kk thanks

[brave stirrup]

But althou when someone new votes it goes up...

[boreal plaza]

Nope..

[cerulean ember]

At that time when your bot got approved

[severe sequoia]

How to check my bot approved or not?

[stoic socket]

@fluid birch -notified

[fluid birch]

-notified

[wild stone]

@severe sequoia

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[severe sequoia]

How much time it take?

[lunar island]

Help me i have made the bot public but it gives me the same error

[stoic socket]

Clear cache and wait 30ish mins

[dapper spear]

My bot is in more than 75 servers, but I haven't gotten an email or anything on the developer site to preemptively apply for the verification process. Do I have to wait a day or something like that for it to show?

[stoic socket]

It’s from 76

[dusky wolf]

I recieved a message that my bot got approved but It ain't showing

on the site

@fluid birch

I can't vote

[cerulean ember]

@dusky wolf Please wait for sometime and clear your cache too

[dusky wolf]

ok

[hushed bough]

My Discord bot is not showing. What would be the reason?

[dusky wolf]

same with me

[sturdy swan]

hey is sniping against TOS?

[long ferry]

Something discord doesn't like, but currently is not

As long as you're not able to get messages from weeks ago as that would hint towards you logging every message

[arctic pond]

Will I be notified if my bot is approved?

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[arctic pond]

Okay.

[brave stirrup]

@fluid birch not updating still

[long ferry]

What's not updating

[sturdy swan]

how do i claim my votes money? i can't find any way to connect my paypal to top.gg

[cobalt sleet]

It's not money

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[sturdy swan]

my bot only snipes messages in the past 24 hours

it has pages

like ;snipe 7

[long ferry]

Would honestly consider that logging messages to some extent

[hazy sleet]

Hey

Can someone help me

[long ferry]

Ask away

[hazy sleet]

My server added to Top.gg servers last month. But cant find the server when we search on Top.gg

[worldly shadow]

hello guys! new here!
i want to ask that where these credits go when i redeem it?

i've redeemed once, 2 days later, i dont know where is it 😆

[acoustic copper]

hope are u avail to ask you something really important?

ping me back if you are please

[brave stirrup]

My votes

[long ferry]

Votes reset monthly

[worldly shadow]

can you please help me about this?
#support message

[cobalt sleet]

They go to your auctions wallet

-auctions

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[worldly shadow]

👍

[fluid birch]

have you tried refreshing bot data?

[wild stone]

In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.

💡 Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.

[fluid birch]

under creator controls of your bots page https://i.imgur.com/38QAZAv.png

[craggy thistle]

is there a way i can advertise on top.gg by paying real money

[zinc oracle]

-auctions

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[craggy thistle]

don't you get those credits through votes?

i never knew you can add your own money through those

[zinc oracle]

credits are gotten for votes, auctions uses money too.

[magic wedge]

how can I insert an html code?

[long ferry]

You need to include more information nonetheless

[magic wedge]

some bots only have an iframe

[rugged garnet]

Hello, i need some help (i want to report someone)

Where can i send a prove?

[scenic marsh]

someone just dm ad to me

and he just left

[scenic marsh]

you mean "proof"?

[rugged garnet]

yeah yeah, sorry for my english :))

anyway, is someone who send indirect pyramidal schem with bitcoin and come from this server

And spamming in DM with video, text etc.

[scenic marsh]

yes, me too

but he already left

[scenic marsh]

this mine

[rugged garnet]

yeha, but can ban him with ID

Another

Uh, is some bots there i think

[zinc oracle]

@scenic marsh@rugged garnet id?

[scenic marsh]

wait

[rugged garnet]

908135819670331423

[scenic marsh]

908155311825760326

but mine already left

[rugged garnet]

But, again, i think is some bots

Fake accounts

[zinc oracle]

-b 908135819670331423

[wild stone]

Something went wrong when trying to ban this member

[rugged garnet]

Bcs send it to fast and left to fast

[zinc oracle]

nice luca

[scenic marsh]

type reason, i think?

[worn sparrow]

Same thing here but different person

[zinc oracle]

nah, it just "fails"

[rugged garnet]

See???

[zinc oracle]

-b 908155311825760326

[wild stone]

Something went wrong when trying to ban this member

[worn sparrow]

938895503553339453

[zinc oracle]

id?

[scenic marsh]

maybe its already left thats why fail

[zinc oracle]

seems to be a message id

[scenic marsh]

@viral umbra

[zinc oracle]

its not failing, its just luca being broken ^_^

they are being banned

[worn sparrow]

908111885038129182

[zinc oracle]

-b 908111885038129182

[wild stone]

xXInfXx#9472 was successfully banned.

[zinc oracle]

if anyone else wants to report one please ping me

[scenic marsh]

okie

[worn sparrow]

Alrighty thanks :)

[cobalt sleet]

That sounds very against TOS

[low lintel]

fucking clown

[stoic socket]

@zinc oracle

Fun raid times!

[zinc oracle]

id?

[low lintel]

user id : 901863764725489706

why r u still with an android when you claim you have so much money

[low lintel]

901863764725489706

[stoic socket]

Already banned

[sturdy swan]

@cobalt sleet Hello Hoe Can i be bot viewer

?

[zinc oracle]

-apply

[wild stone]

@sturdy swan

Hey! It seems like you're interested on volunteering for Top.gg. We're glad for any help we can get regarding our bot queue on the site, moderation on the site and on the server, and several other things!

If you feel like you'd be ready to help us, feel free to read more [here on the most recent message about applying.](#announcements message)

[gaunt nest]

Hello, Is it normal ? Luca says that my bot is approved but not the site ^^"

[candid mica]

yes

its server cache

wait 10-30 mins

[sturdy swan]

@gaunt nest take a few minutee or hour

[gaunt nest]

okii

thx

[odd cobalt]

bruh bdfd/aoi bots are being verified?

[winter ravine]

anyone know why i dont have access to this page?

[zinc oracle]

appears that bot isnt approved yet, so you cannot use webhooks.

[winter ravine]

oh

how long will it take before its approved?

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[winter ravine]

💀

thanks

[clever juniper]

My friend used it and it got verified by discord...

119 servers are in

[obtuse whale]

is friday (right now) considered weekend for votes?

[candid mica]

no

[halcyon grove]

hi
With the function that someone can earn a role after voting it will be removed after 12h?

[obtuse whale]

i think the website just died

[icy meteor]

site down again?

[obtuse whale]

yeh

[stoic socket]

Site down

[sand harbor]

site is down

[stoic socket]

Known issue ™️

[gloomy shell]

Yes

I believe it's actually 13h

To give time to vote again

[halcyon grove]

Bot down too now 🙂

[stoic socket]

[halcyon grove]

so after 13h the role will be removed

[gloomy shell]

It should be yes

[obtuse whale]

i just tried after the outage and it does

[unkempt fox]

Why is my friend banned

[zinc oracle]

id?

-id d

[wild stone]

An ID is a unique number which is used to identify a user, bot, channel, or message. To obtain an ID, right click on it and click "Copy ID"; this can be done from mobile by holding down.

Should you not see the option to acquire an ID, you need to enable "Developer Mode" which can be done from your user settings, under "appearance".

How to get a user's ID on Discord

[unkempt fox]

679442899599097896

[woven karma]

Are announcements broken again? Editing and posting new ones doesn't do anything

[zinc oracle]

that user doesnt appear to be banned

[stoic socket]

New discord bug

Not banned but says they are

[woven karma]

could be a ip ban

[unkempt fox]

This is the second time y'all done this and lied

[long ferry]

Not a bug, possibly phone number banned or IP banned

Could you ask them if they were perhaps banned on another account or had someone who was using their WiFi get banned?

[unkempt fox]

There's only him using discord

[long ferry]

Otherwise nothing we can do without knowing what the user was originally banned for as the IP and possibly phone number is bound to the ban

[unkempt fox]

Why would it he done nothing wrong

[long ferry]

I can't tell you either as I don't know who was banned, otherwise cannot help

[cerulean ember]

You recently made announcement, so it may take some time to post it on your bot page.

[unkempt fox]

Just look it up in banned users I can give you their tag

||Vnat||#3539

[long ferry]

That's the user id you gave us already, there's no ban on that user

[unkempt fox]

Then why is it showing them being banned

[woven karma]

It doesn't even show up in the previous announcements. Same for the edit

[long ferry]

Their phone number or IP Address was banned here due to another user getting banned on it

Nothing much for us to do without that original user

[unkempt fox]

How?

The ip address and phone number isn't banned because it's only him

[long ferry]

Perhaps someone else using their phone number or someone within their network getting banned here

[unkempt fox]

No one is using both of them nor one

[long ferry]

Can't help then, again cannot do anything without seeing who was originally banned

[unkempt fox]

Then find who was "originally banned" or just unban him

[long ferry]

There's no way to do that

[unkempt fox]

How

[zinc oracle]

discord handles ip or phone bans

[long ferry]

And "just unbanning" does not work either, they're not banned, someone within their network or the phone number was banned

[zinc oracle]

we cannot see that information

[unkempt fox]

Dyno undoes the ip bab

[cerulean ember]

Ig they can help you out better @zinc oracle

[long ferry]

If you unban the original user, yes it does

If you do not have the original user who got banned, it does not work

[unkempt fox]

No one in their network or phone number was banned since it's only him using discord

[stoic socket]

Also seems to take 30+ mins to show up

[long ferry]

Then we can't help, sorry

[unkempt fox]

He's the only person using the phone stop lying

Y'all pulled this crap before

[stoic socket]

we can't help, sorry

[unkempt fox]

Yeah y'all can

[candid mica]

[long ferry]

There's no pulling crap here, we're merely limited to what discord provides us, you can also check their user id within #mod-logs to see if they're banned here, with no results

[unkempt fox]

Sounds like a cover up story

[long ferry]

???

[candid mica]

dude what are trying to say here

it is what it is, if there is nothing then how can we do anything

[unkempt fox]

They're obviously trying to cover up the ban

[long ferry]

Again, the id you gave us, nor the username, are not banned here. It may have happened that either someone from their network was banned on this server (IP Address) or their phone number was banned.

We're merely using discord as a service and cannot look behind what discord decided to ban

[candid mica]

why lmao

[long ferry]

There's no covering up, we log everything within #mod-logs to assure transparency

Just check their user id there

[unkempt fox]

No one is using their network or number but him

[civic void]

Sorry, I didn't mean the gif wrong, I have a bot on your page and I'm quite active here, it won't happen again... I overreacted a bit, could I get unbanned from my main account? @stoic socket

[civic void]

cringe moment

xd

[stoic socket]

I wasn’t the one who banned you 🤷‍♀️

[prisma kelp]

When i search my bot on search bar it won’t show up?

[wanton crown]

can someone help me pls ?

[long ferry]

Were you banned here? What's the id of your main account

[stoic socket]

Also you are openly ban evading within 2 mins of ban @civic void

[stoic socket]

Latest ban

[civic void]

887395123145609218

😦

[civic void]

Okay

[wanton crown]

can you help me pls ?

[civic void]

im so sorry

[civic void]

What do you need?

i help you

[prisma kelp]

^

[stoic socket]

Known issue

[candid mica]

should've not try to be funny

[wanton crown]

I wanna know how to redeem credits from top.gg site

[long ferry]

-appeal @civic void

[wild stone]

@civic void

If someone you know has been banned here, then direct them to open a support ticket (select Account/Login issues and then Ban Appeals).

Here's more resources to read through regarding appeals: Ban Appeals

[civic void]

Okay thanks

[prisma kelp]

So?

[cerulean ember]

-credits

[wild stone]

@wanton crown

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[stoic socket]

The developers know and it’s on their radar to fix

[prisma kelp]

Ohk thanks

[wanton crown]

thank you

[civic void]

https://cdn.deemuwu.xyz/2oKr.png

in votes

[long ferry]

-b 908775701610659870 ban evasion from 887395123145609218, banned in case 54439

[wild stone]

DEEM#1111 was successfully banned.

[prisma kelp]

How you get credit

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[prisma kelp]

Ohhk

[wanton crown]

did but idk how to use them

[long ferry]

Read above

[wanton crown]

so it's not real money right ?

[lone ether]

non

[mortal minnow]

901923611907092591

[stoic socket]

@zinc oracle

[long ferry]

-b 901923611907092591 card scam thing

[wild stone]

Something went wrong when trying to ban this member

[stoic socket]

God damn auto leave

[long ferry]

Still banned

[wanton crown]

hey so are those credits used to promote our server/bot within the site itself ?

like paid ads

[long ferry]

Yes, auctions

-auctions

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[wanton crown]

ok thanks

[frosty flare]

how do i get my top.gg user id

pls ping on answer

[wanton drum]

go to https://top.gg/user/me and click "Overview"

[karmic walrus]

Hello dbl i need your help
My old account got hacked and hacker destroy my account and bot
And now I decide to make new app with same code and same bot name and my account name
Can I do that
that bot and user both accounts are deleted now

[sturdy swan]

hllo it has been 2 weeks

[cobalt sleet]

Hello. It has been 2 days.

[karmic walrus]

@cobalt sleet help me please

[sturdy swan]

ok sorry

i thought ir has been 2 weeks

[sturdy swan]

so uhm it is being rated now ?

[cobalt sleet]

It's in queue

[sturdy swan]

ok ty

[cobalt sleet]

-testing

[wild stone]

To read more about our verification process and testing procedures, please read this support article:
How your bot gets reviewed

[cobalt sleet]

Yes

You can

[sturdy swan]

i wrote bla bla in the abt me so will get lesser points?

[karmic walrus]

@cobalt sleet but there is already a app with same name on your topgg website

[cobalt sleet]

Oh it'll be declined for spam in the long description if that's the case.

[karmic walrus]

That is my old app

[cobalt sleet]

I'd suggest editing that