#support
1 messages ยท Page 632 of 1
where you get stuck in a loop. Were you trying to log in by any chance? @slender marten
Wendy to the rescue!
Like some 20-30 min ago i logined from my second id to invite bot Karuta in a server but now when i tried to open this showed up
Cause i have ownership of that in that id only
yeah it's a strange redirect loop
Now what am i supposed to do ๐
you need to wait an hour unfortunately
you can turn your router off and back on to make it go faster lol
but you'll probably upset your family
unfortunate
@quartz willow if i got this ban after voting i didn't have any problem cause i just open top.gg 2 times a day only just for voting

no it's not a voting related ban lol
No like after voting cg if i got ban i won't care as i won't open top.gg till tmrw 11:30am
why is there a bot that I can publicly see on the list yet when I got to its page it 403s?
@quartz willow @cobalt sleet Problem Solved Thanks For The Help
It is the site of his money! Signed once @quartz willow@cobalt sleet
Voting site signed once
Stop pinging them for the same issues
Make a vote for this
Site is down
site down
When will it be fixed?
Is there a reason to disable updates?
ุดูุฑุง
good thank you
Known issue
we will fix it soon ?
^
Site is down atm
Any idea ?
Oo k
Sites back now
nope
Won't happen
Can and has
it's stuck
Sub for sub is against YouTube tos
^
Bad server
oh but discord has approved us to be on discovery so you can't judge us

Discord approves anything
nope it never approves me for partnership
oh site is finally back
hi, can i add the topgg logo when i link the website in my bot or is that against some rules or something?
Nah that's fine, you can do that
-apps @barren arch
@barren arch
Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.
๐๐
when i press " here " , it takes me to announcement channel ๐ง
ok ty
Yes it's in the announcements channel
Check pins in #announcements
my info of bot is not updates
-refreshdata
@wind schooner
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
Please note that it may take 30 minutes up to an hour for the site-cache to also update.
Review? There's no way to cancel it once you've submitted. Queue time is currently 1 week or more. If it's offline or not functional at the time of review it'll just get declined and you can apply again once it's fixed.
maybe i fix bot in 1week
it's not working ig
aah ok
-apps @agile prism
@agile prism
Interested in becoming a Bot Reviewer? Feel free to apply [here](#announcements message).
Please note that you have to be 18+ to apply.
Bot Reviewer is a stepping stone to Moderator, if you want to be a Moderator you must first apply and be a Bot Reviewer.
Thx
My bot ARCI not showing in search results. I already cleared my cookies and cache. Still nothing. It got approved 3 days ago.
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Known issue unfortunately
:/
search results should be updated after 3 days max, if you still have the same problem tomorrow write here
For some reason the Bot's Icon isn't showing up even tho I changed it like 5 days ago plus refreshed the date on top.gg today.
refresh data
typo changes evrything
mhm
also do u refesh it today?
yeah
just did it again
but nothing changed
k
let me know if its still not updating
What exactly is the error you're getting?
Hello! I have a question. Whatโs this?
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
hello, I was wondering when the data will be re-fetched for servers? in the server list, there are plenty of servers that are missing even with the appropriate amount of votes.
Thats related to caching, the votes are properly counted in the background
yup, I am aware it's related to caching, any idea if it'll be fixed at all?
should update itself after a bit, again just site cache
Just ask your question
sure thing dm me then
Hmm hasn't refetched
seems to be on my end, could you perhaps clear your cache using ctrl+f5
you can also try opening your profile on another browser/device to confirm
Opened from another browser which wouldn't have anyhting cached
where exactly is that?
Also - the bot doesn't show up in searches
the search one is known right now, give it 3 days or so, if still nothing, tell us
though am not seeing a pfp on your bot
Interesting, because I don't see pfp on my phone but I see it if I go via a computer
could be caching, that's the thing
Right, well thanks for the quick help!
fresh browser instance, shows correctly
Awesome, thanks! Now i just have OCD that the pfp isnt perfectly centered
so unless the companies have your profile cached already, which is unlikely (aswell as that cache likely already being expired), you should be good
Mate its a good day in the life of pstefa
Do the team members also get pinged when a bot gets declined/accepted?
ok thanks
why did it become hard to vote from different accounts?
You should only vote from one account
why cant I vote for my server?
What issue?
i know, but in the past i was able to make fake votes what has changed
A way of blocking exactly what you are trying to do
Just as a heads up, voting on multiple accounts was always against our guidelines
We added measures to prevent that kind of abuse
So we would kindly ask you to stop doing so, thanks!
What is the issue/error you are seeing?
I`m trying to vote for my server but it says 403 Forbidden
What's the ID?
Could you clear your cache on the voting page, see if that works
seems to work on my end
-credits @worldly needle
@worldly needle
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Hey, does anyone know how I can get video ads on my site?
that happens if the site is down
which is happened few hours ago
was at 19:38 utc
well yep
that fits into the timeframe
sorry, I did not saw that yet
basically, idk whats wrong. my bot in my server has the needed commands for this to work. ive tried different things for the invite code but none of them work
try using your own invite
thats what is typed in, in that ss
these are the ones i have
like, i have a verification system in my server, but i gave it a role with admin
try clearing cache and try again
okok
fill the invite field with your own invite, and dont press create invite
How does the Credit work? We get the money?
then fill all the required field
no, its is for auctions
np
yes
ohk
Logged in with my discord account and I can't add my own server. I refreshed and even waiting since last night (12 hours) to see if itd update. https://i.imgur.com/bFPwEH4.png
are you the owner of that server?
Yep
how tf are you bot dev?
dont chat here
Just removed the bot and re-added it and it loaded. Strange, thanks.
Hey, does anyone know how I can get video ads on my site?
-support @exotic wagon
@exotic wagon
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
oh ok. sry
Can someone help me? I looked in the #502193464054644737, but I didn't find it, maybe it's somewhere else and I didn't see it, but there's no support for bots using slash commands?
what do you mean?
My bot uses the discord (/) interaction, and on the site it asks to provide the prefix, do I put / as the prefix?
Oh thx
Now I'm going to ask you something else, I had a bot added here a long time ago, I just entered the site to send another one, I found the bot there and with reviews from 38 minutes ago and I haven't even sent it yet
Hi
did votes for servers reset already?
Yes
You need to change bot's pfp from developers portal then use refresh data button on site
-refreshdata
In order to fetch your new bot avatar / name, please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar on your Discord Developer Portal and not the application icon / make sure you have changed the bot name and not the application name.
๐ก Please note: It may take between 30 minutes to an hour for the site-cache to also update. During this time, your changes may not be immediately reflected on the site. Please wait for an hour, clear your cache and reload the page.
Can someone tell me what is the current queue length? for bot approvals
-upto @uneven heath
@uneven heath
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
tho any idea when is that queue progress bar coming back?
No ETA
Hey there,
Quick question:
Do we have to remove the owner cmds from the bot help page???
error 520?
same problem
x2
yes
yes
My bot got approved a week ago, and the 2nd one yesterday. Both aren't appearing in search.
help pls
Flagged to devs
loading for me
It's up now
o
known issue, give it 3 days
Already gave 7 days
But now site is down maybe it appears when site come back
๐คฃ
Thanks
Website seems to be down again
^
i have total 2 bids but and i want to cancel one bid then how to cancel 1 bid
@real laurel
Vote reset on 1st of every month
Is topgg not working?
works fine for me
Hey is possible to update overview when my bot is in review position? bc i fix my bot and remake some things
yes
How?
edit button
Nvm just lag
on your bot's page
is there a way I can replace my bot with another. I have a bot on top.gg named ๐๐ช๐ป๐ต๐ฒ๐ท๐ฐ and the unicode characters got really annoying so I made a new bot. its the same exact commands and stuff but a different bot. Is there a way I can replace it or do I have to reapply and wait forever
It's keep say im already vote but i haven't vote yet
https://cdn.discordapp.com/attachments/935018722077315123/937931693392805898/Screenshot_20220201-114322_Chrome.jpg
is it a known issue of recently approved bots not showing up on search?
Hey there! I play Epic RPG, it keeps saying that I voted already but I haven't and I still have my vote cooled down for the game.
why cant i add server or add members to my group
@cobalt sleet i cant vote on sg bot it says This challenge page was accidentally cached and is no longer available.
Fixed
Could you please send me a screenshot?
@quartz willow
k
hi there, now i play epic rpg and i cant vote for this bot, it keeps say i have already voted even my vote is bot in cooldown. Pls help me
i try to clear all my browser but it still says the same thing
Please contact the bot developer then since it may be an issue on their end (for example their bot might have been offline when you voted and they didn't receive the webhook payload).
hey i have tried to redeem my vote credits and it returned me to 500 Server Error and now it says its claimed
Yep they were redeemed
where do they redeem?
In your auctions wallet
where do i find that?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
I was doing one my public bot in top.gg and when I right all things and press Sumit that not working pls tell me why that not working
Are you meeting all the requirements on the fields?
Are you asking to me
Yes
Are some of your tags longer than 25 characters
Yes
That was
I right description
@cobalt sleet wy no reply from @quartz willow
Because they're not available. Please be patient. They'll reply when their awake / available to reply.
bruh he is online
Also, i already asked you not to ping them again
i wont
'
Thank you
Ok
Flagged to devs, they are looking into it.
How to add my server in top gg
Site down? oh yeah
definitely no ddos, would have been caught by cloudflare. backend server just doesn't seem to be answering. maybe internet/power outage, misconfiguration, something along those lines.
looking at #site-status, no
Someone's typing out right there
As it says in the webpage it could also be because overloading
yes, overloading in the sense of some background process going rogue, not a bunch of people trying to request stuff (nobody is getting beyond cloudflare right now). which still would be a case of misconfiguration. doesn't have to be that tho. could be anything really, just not something originating from the outside (unless there's a breach and someone is having fun with servers right now)
thing is, i don't think staff would give out any technical info on what exactly is happening. businesses don't do that. just gotta chill, have some tea, and wait it out.
Businesses should tell whats going on because of transparency
should, yes. but most of the time it's just "yo we identified the problem, stuff's working now" and maybe a "your data is safe"
exhibit A
-support we're again aware of the issues and are working on it, likely just an issue happening repeatedly
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
this is conversation about a problem being asked about in support, but ok then
just drifted away a bit
Hi, Is it possible to delete a team with a bot inside?
It is not, no
I am alone in the team
The bot has to either be transferred or deleted entirely
you can transfer to personal bots afaik. id, token, etc stays the same.
Once transferred to a team, can't transfer it back to the user
ah damn, thought otherwise. discord being discord i guess.
@cobalt sleet i was abl to vote thx
I had a $ 15 credit credit for the month of January, is it normal that it reset?
yes
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
@cerulean ember please come in dm
@long ferry Hi my discord bot Psycord is not discoverable on the tags I had applied it on it had more than 3k upvotes in January and wasn't discoverable on the pokemon tab even though it's listed as tag in the bots settings.
Is it approved?
it has around 200 upvotes right now and is approved
Hi, I'm new to mudae and I wanted to know if someone could help me.
what do the padlocks mean?
:b
why my bot is not showing in search list
Why my bot is on top.gg (i can click the link and see the page) but it doesnt appear in search or new tab
Wait question already asked
๐ฉ
It's known issue.
Any ETA for when it will be fixed?
No
See above
3 days
The devs have already been notified about the search issues
almost 100% sure the site is being scraped
alot of bots (100+) have been added to a discord server very quickly
"OverWatch - Bot list"
Yeah nothing much we can do from our end iirc, have your bot block that guild to avoid it getting added there again
Make the site check user agents
Etc
Or if a single ip adds X amount of bots within X minutes then captcha
yeah
They can still just scrap the bot id and use that
make it have a RL on that too
Ratelimits are a thing on the site, global ones by Cloudflare
It's in the page url so that's kinda hard to do
clear cache
Me?
If you really don't want to have your bot added to a botfarm, have it leave there and block it, if you see a site using your bots data, you can file a dmca
yes
Check back later
sadly it's trivial to get past cloudflare with a big enough botnet so ddos is the main reason for downtime currently but we're looking into it
@fluid birch hey mod 
why do people ddos 
they don't actually gain anything from it
I think that there's an mentionable role 
@cobalt sleet brotm is pingable again
not sure if that was intentional - i remember you saying a while back that it was a mistake it being pingable
-atraid
@lament fiber
The Raid Alert role is for emergencies such as Raids or severe disruption regarding the TOS.
Please do NOT use this role for other reasons than that.
Its designed to be pinged ONLY when there is a raid

How can I help?
Yeah u can
By telling me a bot's stats
of verification

I canโt tell you the position in queue. however, I can tell you the queue is approximately one week right now
hi just checked my server on the website. It has gone from 15 votes yesterday down to 1 vote today?! How is this possible smh haha
Votes reset on 1st of every month
why did my bot's votes went to 0
Votes reset
oh
why cant i make tables with html in description? I tried this but it shows weird ```html
<html><body>
<table>
<thead>
<th>
Name
</th>
<th>
Command Usage
</th>
<th>
Description
</th>
</thead>
<tbody>
<tr>
<td>/help</td>
<td><code>/help [command]</code></td>
<td>Shows all available bot commands.</td>
</tr>
<tr>
<td>/ping</td>
<td><code>/ping </code></td>
<td>returns websocket ping</td>
</tr>
<tr>
<td>/stats</td>
<td><code>/stats </code></td>
<td>Shows the bot's status and info.</td>
</tr>
</tbody>
</table>
</body></html>```
no its my server
ok
Or if it doesn't work try clearing your cache and login again
thanks it worked
are vote reminders out of sync the start of every month, we only get reports of this when the new month turns over
uhh they could be out of sync for the first vote of the month perhaps if you voted very close to the end of the month, but I don't think it should be happening any other time
ahhhh good to know! Thank you. Also anyone know why the role reward for voting constantly disappears? Is there a way to fix the role so it does not go away for votes? thx
it's set to disappear at 12 hours, you can use an external bot to set permanent rewards with webhooks if youd like
https://img.eren.si/3mnbUQs.gif sorting is incorrect after page load, is it a known issue?

yeah this is something I'll be looking into either this week or the next
I hope so
i never recieve any notis
Heya, sorry for complaigning... when do i recieve the 15$ balance, its feb 1 ๐ฅบ
why i can't edit my server ?
in top.gg
it say 404
Oops! We canโt seem to find the page youโre looking for.
Donโt worry, we will take you home.
you need to receive at least one vote this month
last month
yeah, it's a really stupid system I know
hi

My promotable doesn't show up, is that because it ended 17 hours ago? If so, when is the new period available
did you get it?
Yeah, click on redeem credits, then go to the auctions site of top.gg and you will see your balance there
Might be because ads start again in a few hours
try again then
how long do they last
oh I saw it then how I will gonna withdraw it?
You cannot withdraw it
you cannot withdraw those funds, you can use them to advertise on top.gg
They're only usable in auctions
โ๏ธ
Hope, how long do these leaderboards last
What leaderboards?
-auctions
What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.
Refer to the support article there
A week
about the credits?
no on top.gg you can vote either your bot, other bots , or servers
my votes reseted to 1 from 14 or how much it was before , why?
it resets every month
resets evert month
vote reset every month
๐
;p
i win
:(
ohhhh ๐ฆ had no idea about it , because seen your bot still has over 100 votes , so it did not reseted , it resets only for servers? why ๐ฆ
Resets on first vote of the month
Resetting votes every month makes sure that only the most active and trending servers stay on top
If i voted now, it would reset
alrighty!, thanks for letting me know , i thought is a glitch or something wrong , thanks guys!
Good Morning, Im pretty lost, but iv been searching all over on how to add my discord to the server list, can anyone please help?
your server?
i go to add > discord server, but then what?
yes
are you the owner?
not the owner, but i have all the admin and moderation roles
due to security reasons, only owner can add a server
gotcha. Ok, yeah hes really busy with other projects, so iv pretty much became the manager of it all.
thank you for the quick reply!
np
saved me more headaches lol
My bot not growing well In top gg how can fix it or anyone can give me some ideas?
Hm how can earn credit
votes
first 100 votes on your server/bot = $15 credit
Hm you mean all 100 votes top gg give me $15 credit
ig i will claim my vote credits tomorrow cuz i dont have button
101*
First 100 votes
@tawdry grove
Then for every 1k votes - 1$
Theyre referring to the thumbnails
Ok nvm i voted and got button
but how I got my $15 in 100 votes?
They would have been able to see NSFW video thumbnails in a non NSFW channel
you need 101
yes
then after one vote this month it will let you claim
Bru tf, autocode and mee6 give 5k$ on ads
Oh btw, my bot has been accepted like 3 days ago but the search is broken, will it still be on the new bots tab?
it should be i dont think the new bots page has an issue
cant confirm tho
Btw when can i put bid? Cuz they are disabled rn
No like it doesn't appear anywhere, and I assume it will not be on the new bots page anymore when it gets fixed
What bot you make now?
Ig your package ded
Sexual intercourses simulator bot, also off topic for this channel
dafuq, also yea off topic
yes
is there a way to temporarily disable my bot's voting ?
No
That's a known issue right now. The team is aware and working on it. There's no ETA for a fix.
ok so every time i try to post my bot stats
my token is correct
but it returns this error
its the token from my bot's page
When I click on submit bot it doesn't work. It just reloads the button and it look same idk I submitted or not
Can anyone help me
Do you have any long tags?
Um I think yes
If so, remove the long tags
Known issue where it does not error when the tags are too long
It would be like in my case, findable in new bots, but in search it will not appear
Must be top.gg token, not Discord's
I did
Then put it as "authorization": "the_token" in header, if it doesn't work then probably backend problems
nope
I'll check logs if it had any problems updating recently
Nope no problems
It resets every month
Top.gg resets the votes of all bots each month which is why you will see less votes at the start of a new month.
oh ok โค๏ธ
@fluid birch
There goes the 
Wonโt be a ban - i believe itโs their first warning
I'm So Saiddd
?
No
-team
@woven thunder
How do I create a team?
This article describes the process of creating a team, customizing your team and adding members to it:
Teams Overview
And how to add bot to that
If you click edit bot thereโs a section to transfer the bot to a team
Ok
Hyy
-support @sturdy swan
@sturdy swan
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Is this server testing the bot for release?
No
Itโs a bot scraping server
Id recommend removing the bot - they api abuse with it
@fluid birch
Politely stfu :)
-b 937214112428089354 advertising
Vano#8746 was successfully banned.
How am I going to remove it because I'm not on that server?
You can make your bot leave with code
for example I have <prefix>leave <serverid>

I'm still admin in the server
the owner needs to add the server to a team
and make you admin in the team
@stoic socket
do you have the code for me to use in my bot? or where do I need to run this?<prefix>leave <serverid>
Sorry, I'm kind of new to making bots, I don't understand much
You have to code a solution for it. I'd recommend asking in #development saying what language your bot is coded in and that you'd like to make a leave guild command
what's the current average waiting time for getting bots approved?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
I have redeemed my votes credit, Does it expire in my wallet or will it be there always
How to add my server in top gg
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
K thx
If I changed the photo of the server it will change also in top gg?
You'd have to hit a refresh data button if you do.
Hello, i have a problem with "event" channel
Discord says 800x400 and when i use an image 800x400, the image is zoom
Someone has the solution about this ? I don't understand why image in "Event Channel" donesn't work and zoom
My server had 101 votes but now it has 3 votes, why?
Votes reset monthly
Why?
K thanks
That's what was always done
Use a different browser
-credits
@sour nest
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
the server prob didnt got voted yet
so it didnt reset
Ok
wdym
votes get reset when someone votes the bot/server in the new month
...
too bad
what will happen if i would vote it at feb 3?
still gets resetted
sed
it exists for years
just asking why this kind of system
Hey guys how does this Vote credits thing work?
when does bot show up in search?
and what can i do after i claimed them?
-credits
@prime ether
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Donโt know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT โwithdrawโ them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโt redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโs dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
It's broken rn
ok ty
thx
Is it okay if i want votes for my main bot from my other bot
-upto
@waxen dune
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
okay and how time would it take after applying for auction access my friend applied
auctions are public now
i have misscliced and reported review. what i can do?
dont worry
k
it's been few months since it and it sill has text "this review was reported and is being checked by our moderation team."
Thereโs currently no ETA on when a reported review will be checked
Not at the moment. The report will be unflagged as long as it doesnโt break any guidelines
okey, thanks
uh is the #economy tag in top.gg gone?
Hello, I Want To Remove My Old Boot But Is It Possible?
course the site can't find it
your old bot?
Roxy
Vote 39
yes it's possible to delete it from top.gg
Authorities are deleting it or do I have to report it?
uh. norally if you login and search your bot, then you see these buttons below.
just tap delete and it's gone
i switched to another account so i couldn't do it i closed my other account
hm. normally you can login with your discord account, but if you forgot that, then I can't help you.
okey thank you
np
ok so why doesn't my server count update
You need to manually upload them
Ye^^
Yes
what status code did you get back?
when did you first post? it can take a few hours to appear on the site
I've reported a bug that I cannot edit my bot page here numerous times and have not received a response. Is there any supposed place for me to ask for help?
20 minutes ago
-ticket
@sudden knoll
Need more advanced support?
Open a support ticket
wait
Sweet thanks
Cache is about 30 minutes to an hour
its not, but multiple layers of cache. plus we typically over estimate
https://i.imgur.com/IuXQeeK.png getting this after trying to "edit" a server. Im part of the server team with "admin" permissions
Clear your cache
same error. changing browser does not work either
whats the id?
for what
well my main acc is banned from this discord , but i was never here so it has to be mistake
What is that account's ID?
Feel free to appeal your ban
alr
What's the ID? ๐ I can't find it for some reason discord is being discord
304994533681135616
ty
how can i make an acc on top.gg?
i just see the login Button, if there is registrade button pls tell me ;-;
the only login method is using discord logins
that dont work ;-;
using mobile?
try from another browser
What browser did you use that didn't work?
how do i add my server to top gg?
ty
Yeah it is.
Seeing the same, already notified
should be back
serverid: 98226572468690944
Not being able to access it either, weird
could you check back later like an hour or two
sure
Added to auctions meaning?
Hey! If I have a bot-specific question, who or where should I ask?
depends on what you mean with bot-specific
we do not provide support for bots
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
i'm working on adding a feature, and i'm wondering if i'd need to nsfw-lock the command to keep the bot on top.gg
does it generate nsfw content?
So it's an AI image generator, meaning it returns something with whatever prompt you give it. That means if someone asks for nsfw content, it can potentially make it. Right now, it responds to it in the user-only slash command response, meaning users have to post the image. The other option would be to lock it to nsfw channels only. I figured it was worth asking here 
that AI is probably learnt to send nsfw content, so yes best is to lock it behind a nsfw channel
so making users have to send the images isnt a good enough fix? alright, thanks!
what do you mean with users have to post the image?
yknow the slash command responses that only the command sender can see? it sends the image back like that, so the person has to choose to send it not the bot
even with the "only you can see", it has to be locked behind an nsfw channel
Just adding on, Discord did post plans on improving NSFW slash commands here: https://github.com/discord/discord-api-docs/discussions/3581
Age-gated commands - a way to mark commands NSFW so they will be hidden in non-NSFW channels and to age-gated users
Not heard any updates for a while tho
It won't let me make an invite it says the bot doesn't have the permission but I check and it does
Create one yourself, don't press "generate invite"
Itโs not allowed to automatically vote
Well sorry for the inconvenience
Is that a threat
Im testing it right now
make sure to not have any channel override
Hi there, I have attached a screenshot in the decline message showing what is happening when I try
Please make sure to handle errors correctly and provide useful error messages ๐
Is what I am getting. Feel free to contact me in a DM if you got further questions
Its working on other server too... ripp
Okay
try testing with another account
This article gives information on what permissions we give by default
https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
What permissions do you give bots in the Verification Center?
You may want to check logs for the server 333949691962195969
Hello, someone used a buncha alts to 1 star my bot, and they agreed to delete the reviews but the reviews are reported so they can't delete. Could someone un-report all the reviews on my bot or delete all the recently reported reviews please? ID is 843232491964071946
try again 
I tried it like 20 times
oh
are cookies enabled?
try using this link, maybe the page is broken (500 means internal server error) https://discord.com/oauth2/authorize?scope=identify guilds email&redirect_uri=https%3A%2F%2Ftop.gg%2Flogin%2Fcallback&response_type=code&client_id=264434993625956352
thats related to discord
yea maybe when the information is fetched
Didnt work
Any moderator can help
๐ค
What are you trying to access?
So, the bot is already on the server, and I don't know what to do.
I was asking the person above, not regarding your issue ๐
For your issue:
Manually create a invite on your server and paste it in. Donโt use the generate invite code button
if I write something wrong, it's because I'm using google translate
Ah okay. :/
change bot to servers in the url
@quartz willow found an issue - edit button on server pages takes to /bot/<ID>/edit rather than /servers/<ID>/edit
not sure if known issue or not
i know why too, you tpye'd bot and not servers !!!!
can't argue with that, man knows too much
I can't type so I'd make the same mistake ngl
I ALSO copy/paste code and get called out in PRs
๐
Nope - its happening on all servers for me
Oh yh same...
I'll leave it to you guys :)
You mandem got this
Hopefully won't affect man's ads and that
ty looking into this rn
Help with what?
if i delete any server on topgg how can i add it again
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
yeah i delete a server of the main platform and im trying to add it again i did refresh many times and nothing
What if you add @small lantern to your server?
i already done
btw
yeah i have it
True 
on my server
And refresh doesn't show the server?
yeap
i also tried to add the bot several times
What if you go to https://top.gg/servers/:serverId/edit
yeah im the owner
gimme sec to check it
error 404
is there any command or somthing?
okey
Not the discord invite, I meant on what URL are you on when you go to edit
Clear your cache and go to the server page
What server are you referring to, what's the id?
how can see it?
if you want i can invite you and make you owner to see the problem
No, i mean what server are you trying to add, can you tell me the id
I can otherwise not help at all
i made it i readd my server back maybe a glitch of bot
i add the bot in 5th time and works
and somthing else the invite code is the invatation of any discord server?
guys?
can u help me with somthing esier?
Dead server
cant understand why
Unhelpful
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
is there a procedure to get it to be noticed like bumping in disboard
nope, but there is voting
more votes will appear more in the trending tab
and the vote can be used for auctions to promote your server
You canโt vote via a bot
must be from web




