#support

1 messages ยท Page 621 of 1

sturdy swan
#

how do i add the other devloper?

long ferry
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
ruby wren
#

why my bot is not reviewd till now

#

wating from 1 week

zinc oracle
ruby wren
#

too long

zinc oracle
ruby wren
#

lol

sturdy swan
#

-waittime

#

-wait

#

whats the wait time?

zinc oracle
#

7+ days

sturdy swan
#

ooooof

#

last time it took like 1 month

torn star
sturdy swan
#

Hello ?

#

how i can make a webhook ?

sturdy swan
stoic socket
#

That's unrelated to their question

stoic socket
stoic socket
sturdy swan
stoic socket
sturdy swan
sturdy swan
sturdy swan
stoic socket
#

The time it takes changes all the time, depending on a number of factors like:

  • amount of bots in queue
  • amount of bots reviewed in a day
  • amount of bot reviewers reviewing
sturdy swan
#

every time i applied it was 7-12 days

#

and i aplied like 5 times

cosmic charm
#

Hey guys, i think my server is bugged, it has random comments on my topgg server page, and votes are not registering, but people are getting the exclusive role upon voting

stoic socket
#

Known issue

#

It's listing comments unrelated to your server, don't worry about it

#

And regarding votes, thats just cache. The actual number is changing, its just not reflecting on your side

cosmic charm
#

Appreciate your reassurance Ben! thanks

crystal oasis
#

Hello!

#

I'm trying to add a server, but my server won't show up when I click 'refresh servers' - Can someone please help?

cedar wind
#

I assume you own the server?

crystal oasis
#

I do indeed

cedar wind
#

Checked the refresh button. Returns too many request but I only clicked it once lol. Sounds like an issue that needs to be reported.
Sorry. It's probably bugged.

crystal oasis
#

No worries. I actually checked it last week and it did the same thing...

#

Shall I just try again another time?

crystal oasis
cedar wind
stoic socket
crystal oasis
stoic socket
#

Well everytime I've recommended someone add the bot it suddenly appears

cedar wind
#

No, they get the guilds you're in and can manage when you login via the Discord token.

cedar wind
#

Try adding it though and see if that forces their stuff to update.

stoic socket
#

I've still got servers I left over 6 months ago there

#

and ones I deleted months ago too

crystal oasis
#

Is there anything I need to do to activate the bot?

#

added it to server

#

i know with other bots I've needed to send a command

stoic socket
#

No command needed

#

Try clearing cache on your browser now

crystal oasis
#

Worked!

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It says "this server has not been published yet"

fringe surge
#

Is it possible to get team ownership if the "owner" left the team? ( i'm the owner of the bot/project, just not on the team )
If this is possible, what steps do i have to take?

stoic socket
#

Found a fix; use a vpn

long ferry
stoic socket
#

I joined the team and now I'm apparently not in it

#

I'm looking at the API response which says I'm in the team, but the site is not reflecitng that

long ferry
#

caching

stoic socket
#

ah

#

cringe

#

topgg should really reduce its caching expiry

#

if its obviously causing so much of an issue, why not fix that issue?

crystal oasis
#

Hi @stoic socket

#

Having another issue

#

trying to allocate the role rewards role

stoic socket
#

Yep

crystal oasis
#

I was inputting all our info

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I saw all our roles show up

#

decided we wanted to create a new role for this

#

came back

#

and now it only shows:
None
Everyone

stoic socket
#

Oh

#

Try clearing cache โ„ข๏ธ

crystal oasis
#

did already

#

no change

stoic socket
#

Ah

#

I'm not sure then

#

Might be server side caching rather than client side caching

long ferry
#

either the bot does not have manage roles or the highest role of top.gg cannot manage your other roles

stoic socket
#

But if they appeared before

crystal oasis
#

they did...

#

100% they did before

long ferry
#

check what I said

crystal oasis
#

what do you mean by

long ferry
#

is the role of top.gg above the role you wish to set?

crystal oasis
#

it is not

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let me try

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FYI, it was at the bottom before and it showed all of them...

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but still gonna try

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Got it. thank you!

deft cypress
#

So when you vote a bot it does not say the number of votes

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It still says 0

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Even when page is refreshed

long ferry
#

caching

deft cypress
#

Oh okay

crystal oasis
#

hey hey

#

last question

#

We've set everything up

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we've added 'versus' as one of our tags

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but when I search it, we don't appear

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and yes I've cleared my cache ๐Ÿ˜†

#

Does it take some time to update on the site maybe? @long ferry

stoic socket
#

Yep

crystal oasis
#

Any idea on how long?

stoic socket
#

There is no set time

crystal oasis
#

Alrighty

#

guess I'll just check tomorrow ๐Ÿ™‚

stoic socket
crystal oasis
#

no worries

#

thanks for the support!

stoic socket
#

No problemo

marble gate
#

is it possible to change the bot on a top.gg bot bc i had to make a new bot but i do not know hot to/if i can change it

long ferry
#

No it's not

marble gate
#

ok so how do i delete the bot

long ferry
#

Resubmit the new bot and delete the previous one

orchid dove
#

Seems like the button works again. is it officially fixed?

wheat lily
long ferry
#

-servercount

wild stoneBOT
wheat lily
#

ty

#

<33

sturdy swan
#

is it possable if somone votes it will add a role in your support server?

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so like i want to make it add the supporter role if they vote

wheat lily
#

pog

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the refrash button works

wheat lily
#

yp

sturdy swan
wheat lily
#

I got it, too.

uncut iris
sturdy swan
#

hopefully i can do it i dont know much about topgg

wheat lily
#

Why XDD Let him do it through the api

abstract dome
#

hello, i recently wanted to add my server to top.gg but it just doesnt seem to show me the list of the servers i am admin on for me to choose which server i want to add on the website. is there a reason as to why this is happening?

#

i tried refreshing several times but it desnt seem to wrok

uncut iris
sturdy swan
wheat lily
abstract dome
#

i just added it rn because i didnt know how to add it before

sturdy swan
#

im sick with covid and nothing better to do xD

wheat lily
#

And you have to add a topgg bot

abstract dome
#

oh okay thank you

#

ah yes it worked thank you so much

wheat lily
#

try it

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:D

sturdy swan
#

@wheat lily you should apply for bot reviewer or moderator

wheat lily
#

Why?

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:D

sturdy swan
#

helpful

wheat lily
#

I wanted to, but topgg has such a big team it wouldn't be worth it, but I'm trying to help anyway

sturdy swan
#

there is application form

wheat lily
#

I know

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I've already tried applying

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:D

sturdy swan
#

oh

#

gl

wheat lily
#

:D

#

Thx

proud pendant
#

w

sturdy swan
#

idk anything about topgg api lol

wheat lily
sturdy swan
#

oh they got a page ty

wheat lily
#

np

sturdy swan
#

dang i look at people examples they use data bases ๐Ÿ˜ฆ

rugged dew
#

Your @Tafina#5614 staff does not answer me privately about my bot refusal! while it is connected to numerous recoveries
<@&695153281105920070>

wheat lily
#

Please try not to ping the roles

zinc oracle
#

hi, how long ago did you dm them?

ancient gale
#

1 second ago angeryBOYE

wheat lily
#

:DDDD

charred galleon
#

Hey I have a problem, every time I try to create an ad in auctions on the topgg website, I get "Error 504 Gateway time-out", does anyone know why that happens?

long ferry
#

likely uploading a larger image

#

its a known bug right now, try uploading something smaller

charred galleon
long ferry
#

below 80kb

charred galleon
rugged dew
long ferry
#

give them another heads up then

#

also make sure you didnt just dm them with something like "hi" instead of getting to the point right away

#

it has to be the top.gg based id

#

They can go to their profile and copy the id on the url

coral dawn
#

May I ask, why are there specific ids when discord snowflakes exist

stoic socket
#

@fluid haven its 190088814092587008

long ferry
#

because top.gg made the decision to have separate ids than discord ones to possibly plan ahead of allowing logging in with other stuff

#

thus also why the email scope is included when authorizing

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go to your profile and copy the id on the url

stoic socket
#

(its 7661066705840832512)

long ferry
#

profile -> url of the web page

sturdy kernel
#

like i just added the server but the reviews are not for my server and people who want to review that server can't post

zinc oracle
#

It's a bug with the site

sturdy kernel
#

Oki thanks for answering SMBTG_Lovee

shadow frigate
#

Hi there, not sure if this is a bug or something, but all the reviews i had reported seem to have suddenly become un-reported.
Was there an issue where all reported reviews got un-reported? There are some that are literally questions like "how do i use bot" (meaning they didnt use the help command), so they aren't even reviews.

candid mica
#

idk abt that some users says there is a bug like that but some mods says thats it means its alr get reviewed

trail compass
#

What can I exchange my currency for and how to vote.

dense narwhal
#

j

sturdy swan
#

How many time till verify?

#

Any queue command?

fluid birch
wild stoneBOT
#

@sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

sturdy swan
#

The bot I added on top.gg and deleted on discord a few months ago is still on top.gg. How can I delete it?

glacial trellis
#

.

sturdy swan
#

can i just get some help

sturdy swan
#

I changed my bot name & avatar
It is not updated on top.gg
Why?

slow jacinth
#

refresh data

sturdy swan
#

Ok

sturdy swan
#

It will work

blazing wave
#

it didn't work for me ;-;

candid mica
cedar wind
#

Heard it is.

candid mica
#

uuuu let me test it

toxic raft
#

I am trying to put a new invite link in my page and i keep getting an error that says Your form contained some validation errors anyone know what this is and how to fix it?

candid mica
clever kayak
#

Hey guys, just added a server ontop top.gg for the first time. I've had a bot on there for a while. My server page appears to have a bunch of phantom reviews that keep populating, as if they're for another server or something

#

Is this some known issue? scaredge1

clever kayak
#

Does this resolve itself by chance?

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All of a sudden we have some one star reviews too

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And actually affecting the rating now

candid mica
modest lake
#

My bot page shows up in top.gg. does that mean its accepted?

candid mica
modest lake
#

nope

candid mica
#

its not approved then

modest lake
#

thats why the confusion

#

ah thanks

candid mica
#

send me the links

#

to your bot page

modest lake
#

dm?

candid mica
#

sure

clever kayak
#

lol

modest lake
#

can anyone look into this? according to daff its approved.

clever kayak
#

thank you though daff

candid mica
clever kayak
#

oh wow interesting discovery

#

other servers i click on

#

all seem to have the same fake reviews

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somebody dumbass check me on this

candid mica
#

yea its a site bug

mint pawn
#

they're not fake, they're for other servers

clever kayak
#

or are my friend and i stoned

#

yeah im assuming the most recent reviews on the site or something

sick shale
#

pls help

candid mica
sick shale
#

okey

north haven
#

why can't edit my team name?

#

help

tacit fern
#

can we add our bot here ?

north haven
tacit fern
#

means in this discord server can we add our bot

north haven
tacit fern
#

ohh which

north haven
#

ask the community manager or the moderator to give you the form

north haven
candid mica
#

except from events

sturdy swan
#

Excuse me but I have a question, If I update a bot's name and profile photo would it update in top.gg? I am wondering because when I add a bot I made get a better name for it etc.

north haven
#

can the moderator remove my bot?

fair oriole
#

If i create auto top gg vote
Is it allow?

sturdy swan
#

Do you mean a bot that would automatically vote for a bot?

fair oriole
#

@sturdy swan yes

#

Auto vote is allowed?

north haven
#

can someone remove my bot?

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i cant control it

sturdy swan
#

if you go to it's profile

north haven
sturdy swan
#

Can you please go to general voice chat and share your screen

#

so I may help with the deletion process of your bot

north haven
#

becasue i just past the ownership to the team and i delete this team and i cant control my bot

sturdy swan
#

Do you see a edit button or something like that

north haven
#

nope

#

just detail and other

sturdy swan
#

Please go to your profile on top.gg

north haven
#

ok

#

and?

sturdy swan
#

Now you should see a edit button

sturdy swan
north haven
sturdy swan
#

Scroll the page and look for the delete button

candid mica
# fair oriole Auto vote is allowed?

there is no "auto vote" user can only subscribe (notifications) and it must have a command to stop subscribing. also, if you mean auto voting not in the discord bot, that will be hard cuz top.gg or your browser will detect if you are a bot and honestly, you shouldn't do it

north haven
sturdy swan
#

@candid mica Where is the delete button for a bot's profile at @north haven needs to delete his bot but we can't find the button

candid mica
#

dm mods

north haven
#

i dont want to get BAN

candid mica
#

you wont get banned smh

north haven
#

really

#

?

candid mica
#

if it is important you wont get banned

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moderators exists for a reason

north haven
#

so which do i dm?

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there is wo

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two

sturdy swan
north haven
#

ok

candid mica
#

any (preferably the online)

north haven
north haven
candid mica
#

great!

north haven
#

๐Ÿ™‚

fair oriole
#

Have i approved?

candid mica
#

nope

cyan palm
north haven
cyan palm
#

oh right mb

ebon rain
#

Hi, How much time does it currently take to approve/test bots for approval? just curious

candid mica
#

2 weeks+

pseudo nest
#

hows the queue time? oh mb i just noticed the question was answered right above

pseudo nest
#

i have several dms from watcher and none from luca so i'll continue assuming its watcher

#

but if its luca i'll look out for that too

sturdy swan
#

its luca again

north haven
pseudo nest
#

oh

candid mica
#

watcher if not approved

pseudo nest
#

ok so if i see a dm from watcher, its denied, but if i see one from luca its approved, right?

candid mica
#

not really

pseudo nest
#

whatever i'll just read the dm if its from either of those bots

#

ty

candid mica
#

lmao yes do that

daring geyser
#

Hello, im having an issue where i cant manage my server

mortal wing
#

Do you own the server

daring geyser
#

i administrate it

mortal wing
#

Well thats why

#

for security reasons only the owner can manage it

daring geyser
#

but that shouldnt be an issue tho, i set up the server in the website

mortal wing
daring geyser
#

but the owner is barely online, that means i cant change anything at all?

daring geyser
#

dam

cobalt sleet
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
sturdy swan
#

Is this accepted or not?
didn't get any notice

924868821548945428

#

appear to others
403

pliant depot
#

@real laurel

#

Dm me plz

wild stoneBOT
#

@sturdy swan @sturdy swan

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

vestal basin
#

why im i getting this issue

#

it was unchecked but when i turned it on

#

it still shows the same

charred tundra
#

Hello

#

On the Website of top.gg, I can't vote, why?

young zinc
#

@small lantern

vestal basin
#

is there any other way how i can fix this

short cargo
#

Hey, my Discord developer account got hacked. I wonder if it's possible to prevent any more damage by disabling it.

short cargo
vestal basin
long ferry
#

queue is confidential

vestal basin
#

@long ferrytell me

#

why's this happening

long ferry
#

?

vestal basin
#

whats the issue

long ferry
#

try again later

vestal basin
#

uh ok

sturdy swan
#

hey, quick question, how to change your bot's name in top.gg?

long ferry
#

change it on discords end, then use the refresh data button

#

may take 30 minutes to an hour for cache to update

sturdy swan
#

-help

#

when will the ranking on tag pages be resolved

ashen niche
#

bruh some idiots r commnting "Copied my bots name" on my bot page and giving it 1 star

long ferry
#

then report it

ashen niche
#

ty

#

2 reports werethere

#

"MUKESH"

long ferry
#

You cannot use webhooks while your bot is not approved

frosty python
#

Commands must only require permissions that the command being run needs. (e.g the kick command can only require the kick permission as it's required to be used). Bots cannot require the administrator permission for it to work

What does this mean exactly? Does this mean on the bot oauth2 invite page it cannot request the administrator page, or does it mean you can only lock commands behind the ADMINISTRATOR permission?

sturdy swan
#

can we now see the current position of our bot for being tested? you said it would be added back, its been some time now

grand ravine
#

Making ANY function require admin for the bot will insta deny your submission tho

frosty python
#

Alrighty, thanks.

sullen epoch
#

refresh button not working?

grand ravine
#

Nope

sullen epoch
grand ravine
#

Yeah, it's been queued for fix a long time ago

wispy walrus
#

might take some for the changes to reflect tho, due to caching

daring geyser
long ferry
#

They have to create the server first and then move it to that team

daring geyser
#

so it is not yet linked to the server

long ferry
#

Correct

#

Aka not owned by the team yet

daring geyser
#

so after its done should be updated right away

long ferry
#

Likely not right away, but you should be able to edit the server then

daring geyser
#

ill check again in 10 minutes then

viscid inlet
#

How I know my bot got approved?

last ocean
#

BRUH BUG IN WEBSITE

viscid inlet
#

How? Can you sent screenshot?

dire socket
#

multipurpose bot can have administrator right

viscid inlet
#

Yes

last ocean
viscid inlet
last ocean
#

here is a video

viscid inlet
#

It is not video

last ocean
#

what?

#

ummm I dont know why can I dm you?

viscid inlet
viscid inlet
last ocean
viscid inlet
last ocean
#

ok let me give you drive link

viscid inlet
#

Ok

last ocean
#

in dm max is 8 mb but the file is 11mb

viscid inlet
#

Oh ok

last ocean
#

basically its a authorize loop

long ferry
#

Go to the server page instead of your profile

viscid inlet
last ocean
long ferry
#

I'm not downloading that

#

That's not a video

viscid inlet
#

Why?

last ocean
viscid inlet
last ocean
#

there is drive player

long ferry
#

What exactly are you seeing with the "login loop"

last ocean
#

google drive player

last ocean
#

also you dont have to downloaf

long ferry
#

Refreshing should do it

last ocean
#

you can watch online

last ocean
long ferry
#

Otherwise clear your cache, then login first before going to your profile

viscid inlet
#

Yup

last ocean
#

umm chorome cache?

viscid inlet
#

Yup

#

I think

last ocean
#

ok

viscid inlet
#

Nice

#

Can you show me?

last ocean
viscid inlet
last ocean
#

ok

#

I dont understand why my recordings are saving as "Chrome"

#

AGAIN WTF

viscid inlet
#

?

last ocean
#

why dies it says Chrome

viscid inlet
#

How many days it take to approve or deline?

viscid inlet
last ocean
#

decline

viscid inlet
#

Oh sad

last ocean
#

but I will fix it

#

I will change to embed instead of thumbnail preview

viscid inlet
#

How many days it take to approve or deline?

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

short cargo
#

Hey, my account got hacked. How can I repost the bot profile without being accused of plagiarism?

sturdy swan
#

It's been like 3 months since I asked the support team to delete my account. Why is it taking so long ? When will it be done ?

#

I won the lottery, but who still knows not to give the prizes?

craggy basin
#

thinking_derp Never got a response, last time I asked this

long ferry
#

have you perhaps tried editing?

long ferry
proper ice
#

100 vote = 15$ for server ?topggThink

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

proper ice
#

Thanks topggYeehaw

sturdy swan
#

how do i make this go up?

long ferry
#

-servercount

wild stoneBOT
sturdy swan
#

oh its server count?

long ferry
#

yes

sturdy swan
#

oh ok

proper ice
sturdy swan
long ferry
#

yup be patient

long ferry
proper ice
sturdy swan
hasty jungle
#

Im the server owner, which permissions in a server makes the user appear in the creators list?

ruby lichen
#

My bot is not responding but the repl is on whats the issue ?

long ferry
#

creators are deprecated, consider using teams

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
hasty jungle
#

Alright, thank you

sturdy swan
#

?

inner sonnet
#

how can i create top.gg vote webhook?

astral iris
# inner sonnet how can i create top.gg vote webhook?

this might help:
https://stackoverflow.com/questions/50240790/node-and-express-how-to-implement-basic-webhook-server
(Not sure what you're using, but this is for Node.js, express.js )

grand ravine
#

No need to, the official lib has it all out of the box

grand ravine
#

...he took the hardest path

vital delta
#

hi

#

How is Nekomaki?

stoic socket
trail compass
#

Can I withdraw money? raised for votes? Or what I can buy?

long ferry
#

-credits

wild stoneBOT
#

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

sturdy swan
#

hi my main id got term

#

can anyone help me to unban it ?

stoic socket
sturdy swan
stoic socket
#

We can't help then, as we are not Discord

vestal basin
#

@sturdy swan

sturdy swan
stoic socket
sturdy swan
vestal basin
sturdy swan
#

can any mod help me

trail compass
# long ferry -credits

I have a problem... On page I am entering a valid phone number associated with my account, but I get an error. I can't verify myself

stoic socket
sturdy swan
#

yes

stoic socket
#

Ah, we can't help then

sturdy swan
#

why ?

stoic socket
#

Because we are not Discord

#

Quoting the channel topic:

Other languages are welcome here but may get slower responses.

This isn't for general conversation or development support. Please keep this channel on topic!```
stoic socket
#

2 secs, i'll take a ss

#

2 weeks or more

#

wait

#

1 week or more now

last ocean
#

it kinda takes less

stoic socket
#

It's gone down now

#

but with your phone number and country code of course

marble gate
#

how long for bots to be checked? i had to repost my economite bc of an unrecoverable issue with my old bot, so im wondering how long itd take

marble gate
#

ok

#

ty

stoic socket
#

no problemo

pure mason
#

My bot has not been approved for 3 months, it has not been rejected, when do you think it will be approved?

vital delta
# stoic socket ?

He rejected my bot because it had the nsfw command
What is the problem?
This command only works on nsfw channels like dank memer bot

stoic socket
#

Also, asking "Is the reviewer ok because they rejected my bot?" is quite rude

#

It was rejected because it returned explicit images of minors, which is banned by Discord and Top.gg

vital delta
stoic socket
#

Ah, my bad.

trail compass
#

@stoic socket thx bro so much

stoic socket
#

Happy to help!

trail compass
stoic socket
#

Yes, and whilst Nekomaki reviewed it, it returned an explicit image of a minor

vital delta
stoic socket
#

Doesn't matter, the image it returned was still against Discord TOS

#

either remove that command, or change the API you are using to prevent it happening again

vital delta
stoic socket
#

Personally, I've never added this type of command to my bot

#

Is an NSFW feature actually necessary?

#

Seems to me like a feature you could entirely remove and get your bot approved

trail compass
#

I accidentally put the server up for auction because I didn't understand what it was about. How can I remove it?

#

Help -_-

trail compass
#

what is this?

#

How to remove?

stoic socket
#

You haven't bid anything yet

#

Don't worry

trail compass
#

Yes, only this product is my server. I put it on by accident. Can I remove it from the list?

stoic socket
#

I don;t think it can be removed

#

but since you haven't bid anything, it shouldn't matter

#

you won't get charged unless you win a bid

trail compass
#

I didn't quite understand how the system works. And I don't want to lose my server.

stoic socket
#

You won't lose your server

#

Auctions is for bidding on advertising slots, not for auctioning away your server

trail compass
#

What do you think when writing an advertising slots?

#

Can I promote my server on the website this way by winning auctions?

#

Is it for something else?

stoic socket
#

Whoever bids the highest == who wins the advertising space

#

What with?

#

It's cached, give it around an hour to lead

trail compass
#

Thanks Ben, you're cool

stoic socket
#

dance thanks

unreal condor
#

I changed name and logo of my bot bot not changed in top gg page

#

I clicked refresh data button

wheat lily
#

cache

#

just wait 1h

unreal condor
#

Oh

wheat lily
#

and try it again

unreal condor
#

Ok

proper ice
#

How to add team members name on top.gg for server weirdsip

proper ice
wheat lily
#

-team

#

w8

wheat lily
proper ice
proper ice
wheat lily
#

yep

#

That's how you create a team, and you add your friend to it, and you assign him whatever role you want

#

ehm

#

what?

#

I mean, it works

#

bad link

#

xd

#

well

#

I don't know, you'll have to wait for someone on the team

cyan palm
upbeat pasture
#

I wonder why my email address is needed

cyan palm
wheat lily
#

Don't worry It only SEES your email. It doesn't do anything else with it

#

maybe

#

:D

proper ice
#

Also is that $15 rl Money or ...? (I am new topggLaugh )

upbeat pasture
proper ice
#

Ooh going to use for server then topggParty

wheat lily
#

I'm sure topgg doesn't do that. You don't have to worry.

wild stoneBOT
#

@proper ice

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Donโ€™t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT โ€œwithdrawโ€ them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (canโ€™t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your botโ€™s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

proper ice
proper ice
wheat lily
#

but the auctions are a good thing

upbeat pasture
wheat lily
#

You don't have to use features that require you to send an email if you don't want to

proper ice
wheat lily
proper ice
#

Ooh Got it thanks๐Ÿ‘€

wheat lily
upbeat pasture
# upbeat pasture are those other words for spam?

sorry, tough questions, just I would like to make sure my email isn't being sold, because for logging in with Discord, all you need are the "identify" and in some cases "guilds" scopes and the email seems unnecessary

long ferry
#

If you're really not comfortable with authorizing with your email, you should still be able to remove it from the scope

wheat lily
#

It's fine, as we say it only wants an email because if you put a bot on the auction later you would get an email for example, but I have a bot on topgg for a long time and not a single email to me yet

long ferry
#

but it is used for notifications in auctions for example, aswell as for future features

wheat lily
#

And they certainly don't sell email

#

:DDD

sturdy swan
pliant depot
#

Why does he not respond to me even though I sent him the required suggestions for re-reviewing and also inquiring about the reason for the refusal?

pliant depot
stoic socket
#

Give them some time

pliant depot
#

Ok ..!

#

If my bot reaches the maximum server limit, the response is not rejected. The reviewer should communicate with the developer to clarify that the bot has reached the maximum limit, and then the decision will be taken by the developer
*just a suggestion

long ferry
#

Or submit your bot once it has passed verification

pliant depot
#

And I'll have to wait two weeks again.

#

And another note, when I submit an application again, the bot will have reached the server limit again, and at that time I will have to wait for the bot when it is documented, and I will apply again and I will wait for two weeks or more, and I only submit a suggestion that I do not object to your policies

long ferry
pliant depot
wheat lily
#

?

stoic socket
#

?

wheat lily
#

Why does it seem to have 0 servers?

stoic socket
#

thats a code issue

wheat lily
#

srry

unkempt solstice
stoic socket
long ferry
#

Does it request that upon visiting? Am sure it doesn't

tawdry shard
#

the refresh data button doesn't update the profile picture for the bot

#

what should i do

gloomy shell
#

it can take up to an hour to update

#

be patient and wait

tawdry shard
#

one hour after i do what? click refresh data or change the profile picture?

gloomy shell
#

pressing the button

tawdry shard
#

because i changed the profile picture 3 months ago

tawdry shard
crystal oasis
#

Hello!

#

Can someone please explain the reviews next to our server?

#

We are new, so we have 0 reviews. And that's what it says here:

#

but if I scroll down, there are reviews left 9mins ago, 11mins ago, that all seem unrelated to our server

#

Is this an error or something?

stoic socket
#

Known issue

tawny rune
#

Hey, my server page (on top.gg) is spamming with false reviews, what can be done about it

stoic socket
#

Its not

#

It's a known issue

#

Server pages are showing every new review left on the site rather than the servers reviews

tawny rune
#

Okey

crystal oasis
sick haven
sweet flume
#

Dude

#

Im so angry

#

.-.

#

Any helper here?

stoic socket
sweet flume
#

I have a really big problem

#

I made server ad on page 10 minutes ago and i see a lot of fake reviews like: best bot etc. xDD

#

I can reply them xDD

stoic socket
#

the response i gave you in dms

wild stoneBOT
#

@sick haven

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

Please note that it may take 30 minutes up to an hour for the site-cache to also update.

sick haven
#

okay thanks

brisk shell
#

Hey i this is my bot, i am developer of a verified bot too so my this new bot grew very fast, due to this growth i got message for inorganic growth, i waited a bit amd then applied for verification after 7 days and it's been 3-4 months its still showing this, will it get verified or is there anything that can i do

#

Can anyone help me regarding this

stoic socket
#

We're not Discord

brisk shell
#

Ik

stoic socket
#

so we can't help regarding this

#

This channel is for Top.gg support

brisk shell
#

Oh ok

stoic socket
brisk shell
#

@stoic socket ok

stoic socket
#

<@&695153281105920070> you should probably edit the channel topic/description to make it say that this is for Top.gg support, as its quite vague atm and suggests that its for anything dance

#

also sorry for using the unpog ping

sturdy swan
#

Getting error while adding team member

long ferry
#

You have to use the top.gg based id

sturdy swan
#

oh

long ferry
#

Tell your friend to go to their profile, the id on their URL is the top.gg id

sweet flume
long ferry
#

Report them, though read what bun said

stoic socket
#

I've already replied twice pain

long ferry
#

Reporting will not do anything

sturdy swan
#

Bro what just happened

#

i added my server

#

and got random replies

stoic socket
coral dawn
#

accepting a team invite does not do anything, it loads and fails

sturdy swan
#

and comments

long ferry
#

See above

coral dawn
#

then the invite disappears

#

and im not in it

#

got invited again, once again same issue

#

lol

long ferry
#

The other user has to clear cache aswell

#

Otherwise check back later

coral dawn
#

network tab shows http 500

long ferry
#

Because of that invite already being accepted and likely having cache cause that

#

Check back later

sturdy swan
#

2 times lol

coral dawn
sturdy swan
#

@long ferry is the site ok?

coral dawn
#

controversial opinion, caching shouldnt result in an internal server error

long ferry
#

It does occasionally, such as by allowing users to do stuff that shouldn't show up, but still do because of caching

sturdy swan
sturdy swan
#

see this

#

i havent replied to anyone

coral dawn
#

then instead of 500, it returns a 400, 404 or similar 400 level

sturdy swan
sturdy swan
coral dawn
#

im in it now

#

and it only shows you

sturdy swan
#

๐Ÿ˜‚ bro

#

i cant see u now

#

@long ferry can u do manually or soemethin

winged turret
#

What can a moderator in a Team edit on a bot page?

#

Also, shouldn't it say "Is your bot managed by a team?"

#

same goes for the Tags description probably

coral dawn
#

ok teams is so unstable

#

i got into it and now its disappeared

#

"oh cache", yes, but caching isnt designed to store everything and never update

#

and/or result in http 500

sturdy swan
stoic socket
#

Be patient

#

And Aurel canโ€™t do anything

sturdy swan
stoic socket
#

Mine took around an hour

#

But itโ€™s different for everyone

sturdy swan
#

also i am facing another bug

#

pfp for bot bug

stoic socket
#

Also caching

#

Take up to an hour

#

Generally

sturdy swan
stoic socket
#

Refresh data then

sturdy swan
#

I can't see pfp of my bot

stoic socket
#

And wait around an hour

sturdy swan
#

I did that too

stoic socket
#

The button is fixed now

sturdy swan
#

Also is there any way to add creators in the bot

#

@stoic socket

stoic socket
#

You can add to a team

sturdy swan
stoic socket
#

Create a team

#

Then transfer

sturdy swan
sturdy swan
stoic socket
#

Owner

sturdy swan
#

There's no such

stoic socket
#

Iโ€™m not sure then

#

I canโ€™t really assist any further as Iโ€™m not that familiar with teams

#

Wait for someone who does to assist

sturdy swan
#

Hmm...

long ferry
#

You can also not set another user as owner, only admin

sturdy swan
long ferry
#

Was a thing before, not anymore

sturdy swan
#

Aah

#

Y do u guys remove the best features

long ferry
#

Multiple creators was removed to allow teams, basically the same thing and better manageable

sturdy swan
#

I suggest to add

#

Just admin

long ferry
#

You can only give the users you consider co-owners as the admin

#

Teams are not considered a hierarchical feature, just a permissions-based one

sturdy swan
#

Umm but it should display in the creators list then in the bot info

#

If a person is a co owner

#

@zinc oracle yes?

zinc oracle
#

Just was taking notes, wasn't sending a message

sturdy swan
#

Hmm pls suggest them

#

It's really a good suggestion

#

@zinc oracle

#

Pls

stoic socket
#

No need to keep pinging them

#

"Just was taking notes, wasn't sending a message"

zinc oracle
flat owl
#

how much do advertisements usually cost?

#

like a range

long ferry
#

Depends on other bidders

#

-auctions

wild stoneBOT
prisma glade
#

how to add main server to this bot page?

zinc oracle
#

like the support server?

vital fossil
#

I like, completed writing everything in https://top.gg/bot/new and clicked submit many times but i stayed on the same page, then i exited and then when i went to my profile, it says "You don't have any projects!", how do ik that my bot has gone for the verification process?

Discord

Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.

zinc oracle
vital fossil
zinc oracle
vital fossil
unreal pawn
#

How do I get it to show my actual user? For some reason it's showing my old user and not my current one..

unreal pawn
#

I tried that already

zinc oracle
#

youll need to clear cache

wild stoneBOT
unreal pawn
#

It kinda worked but it's still showing this:

tired spindle
#

Is it ever going to be fixed?

#

Refresh button still doesn't change avatar :c

stoic socket
#

you just see a cached version for around an hour

tired spindle
#

Oh okay

drifting kindle
#

HI

stoic socket
zinc oracle
#

go to your profile, then click "invitations" on the menu on the left side

dense widget
#

Did anyone ever trol the moderators?

#

I am just curious at this point, imagine sending a rick roll bot to verification

dreamy abyss
dense widget
#

๐Ÿ˜‚

#

lmao

dense widget
#

๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚ ๐Ÿ˜‚

#

Lolllll

#

who made this is an absolute legend

stoic socket
#

me KEKW

dreamy abyss
#

Letโ€™s take it to #general folks ๐Ÿ™‚

sharp pecan
#

why can't i submit my bot

#

though no errors

#

@real laurel

#

@cobalt sleet

dense cliff
#

hi, my bot doesnt show its pfp for some reason

charred bronze
#

when i go to add DISCORD server this shows up???
@cobalt sleet @real laurel

candid mica
charred bronze
dense cliff
#

i changed it like a long time ago

charred bronze
candid mica
charred bronze
candid mica
dense cliff
#

i forgot how long

charred bronze
candid mica
dense cliff
candid mica
dense cliff
#

it updated thanks

candid mica
#

great

fresh atlas
#

Oh wait nvm

#

My bad KEKW

charred bronze
#

some body help me

#

no one is responding

#

@celest chasm

candid mica
#

just wait

#

dont ping all staff

charred bronze
candid mica
#

especially bot reviewer which has nothing to do with your issue

charred bronze
#

kk

rigid valley
#

@charred bronze

#

-addserver

wild stoneBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

๐Ÿ’ก If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

charred bronze
charred bronze
rigid valley
#

wdym?

#

No, the command was to send that embed

violet ferry
#

hello

#

my bot doesnt have any pfp

charred bronze
candid mica
#

and wait patiently

violet ferry
snow arrow
#

How do you access your bot application?

violet ferry
#

but

violet ferry
#

my pfp same

brittle bay
#

i cant edit my bot info
already clearing my browser cache and still nothing happen when i press save button :(

candid mica
#

you can

#

just edit, save and wait

#

at top.gg everthing cannot be done instantly

charred bronze
charred bronze
#

is it compulsory for @small lantern bot to be in my server to add my server??

rigid valley
#

Yes, the bot MUST be in your server

charred bronze
rigid valley
#

And you must be the server owner in order to add it

charred bronze
charred bronze
surreal swift
#

my bid for Server Fun Tag mentioned twice, but I only placed one bid, is that correct?
#bids message

rigid valley
rigid valley
candid mica
exotic pasture
#

hey @real laurel new here. i'm looking to post our discord on the website. how do I start?

charred bronze
rigid valley
brittle bay
#

can't edit bot info. this only happens in one bot i want to edit. I have tried to edit info from my other bot and no problem. anyone can help me here, here is the bot link https://top.gg/bot/590047618479030272

Top.gg

Bot Minigame Indonesia. Main Sambung Kata, Bingo, Trivia, Tebak Gambar, Yes or No, Battleground, Giveaway dan juga Anonymous Chat.

wild stoneBOT
#

dbl How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

๐Ÿ’ก If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

rigid valley
#

@exotic pasture ^

exotic pasture
#

server

charred bronze
rigid valley
exotic pasture
# candid mica server or bot?

i'm not sure exactly. i saw the video on how we can grow our server community and all we had to do was just add our server to the website. like i said, im super new

candid mica
candid mica
surreal swift
rigid valley
rigid valley