#support
1 messages · Page 617 of 1
Ya
Then no
Selling/transferring accounts is against pretty much every sites tos
Hello! My friend had a question - Can anyone tell me how to get the api key for top.gg api?
Hey guys is there a way via an API to post update the description of my bot?
Because I wanna post the current command list automatically via a mouse-click
Not possible sorry
Hmm ok:/
no problemo
https://docs.top.gg/api/bot/#bot-structure but I saw this but I am not sure
thats to get the description
not post it
shit
Hey, I'm not able to redeem credits for November, I have had 124 votes that month, is it a bug?
Hello when I try to publish my bot an error appears, I do not know if I did something wrong or I have to do something else or that it is a bug but it does not allow me to publish my bot on the page here a photo of what appears to me
I applied for tog.gg bot 2 weeks but is not get any message or response from u what is my bot status.??
But you can try putting an iframe in the description and update the url where it is hosted
Hmm yeah
<iframe src="website url"/>
Yeah thx
<iframe src="http://discordbots.org"/>
i thought we can't submit nsfw bots and servers so why is there a safety filter feature?
you cant, but some servers/bots contain mature content while not being strictly nsfw. for example, a 18+ dating server would not class as being nsfw and is allowed but wouldnt be something a minor should be seeing
hopefully that clears things up 
Hi
When clicking the next page arrow when viewing bot reviews, instead of loading the next page, all of the reviews disappear (and the url now ends in ?reviewPage=NaN). Anyone know if there’s a way around this other than manually changing NaN to the page number you want to get to?
the only way would be changing NaN to desired page number
its been 10days++ when do the bots get tested?
2 week or more wait time atm
it shows 1 but actually it's 5
you need to post that data
how?
Hello when I try to publish my bot an error appears, I do not know if I did something wrong or I have to do something else or that it is a bug but it does not allow me to publish my bot on the page here a photo of what appears to me
I get this and then can’t do anything else after
you've already submitted your bot then
But I get the error and when searching it I find nothing so can I re submit it again
when did you first submit
Couple of days ago
The wait time is 2 weeks or more
The bot has to be approved first
hi xwass
no red error boxes?
oh
send a pic of the tags
hmm
go to console
not console
network
click the link
it should show the error
try refreshing
or try incognito
ah
yep
known issue
hi guys, how long does it take to check a bot? I once deleted it from topgg and now I'm trying to expose it again
the wait time is 2 weeks or more atm
Thank you)
?
when will refresh button work again?
oh
no official eta tho sadly
no problemo
I have to wait till january with my bot's corrupt avatar
They took it offline
Can i undo one review report?
wtf is this
did you click refresh data by any chance?
yeah
thats why
and why's that
i clicked it because i was waiting for the announcement to show
thanks
how long does it take for a announcement to publish?
no problemo
Is there going to be any issue if my bot requires more permissions than is listed on the info page?
We test all bots with 0 permissions and only grant permissions it requests if they're needed. If a command requires permissions it doesn't need to function your bot will be declined.
Ah so all the permissions on the invite link are what is used for testing?
What about permissions that are enabled for future use so that when they’re implemented it doesn’t affect the functionally?
No we don't use the permissions from the invite link
To read more about our verification process and testing procedures, please read this support article:
How your bot gets reviewed
Hello I need assistance with my payment
what do you need help with?
Im trying to make a payment but it was not accepted, I wonder why? I did get a processing charge on my bank account
What payment? where
Some guy just left a one star review on my bot because It does not have a raiding system so can I report them for wanting to raid servers?
aka use the report button
report it
nope
alr
why was I able to add a server I don't own
and the server was already on the site
but it let me readd and edit the description and shit
i'm also now listed as the owner, even tho I'm only an admin in the server
i also can't edit, I get unauthorised
The profile picture on my bot doesn't show
I tried to press refresh
But it just kept loading forever
And nothing changed
@tired spindle
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
Okay, ty (to whoever sent that)
Are you the owner (aka ownership on discord) of that server?
Only the actual owner can
the person who had the ownership of the server got their account deleted**
They'll have to contact discord to transfer the ownership of that server, only the server owner can initially edit the server until added to a team
Id? Likely wasn't added, just visually seemed like it
As it shows you cannot make changes on it
they did that but discord refused to transfer the ownership or something and the ownership wasnt transferred
isnt there a way we can do it without requiring the ownership of a server
There's not, the decision was made to only allow the owner to initially edit the server due to security reasons
but discord refused to transfer the ownership of the server to another person and i just want to setup vote tracker in the server for voting roles
Well not much top.gg can do
Contact discord again
cause as said its not possible
discord had sent this message
Well read it
i did
Just we can't help you
isnt there a way we can just setup the vote tracker in the server
No problem
goodluck on making another server
hope it goes well ig
or just your not idk
When refresh button gonna fix? Atleast any idea when technical team gonna start work?
there's still no eta about that
If my bot is in queue now, please add applications.commands in scope.
My bot is fully slash, so if you don't add that, my bot won't work
Thanks for reading
please make sure to mention that within your bot page
my server seems to have reviews showing up that arent for the server
theres more then these but thats all i fit in 1 screenshot
that's a known issue right now
ok so just ignore it then?
bruh the main endpoint aint allowed lol
neko is an image endpoint, which produces nsfw content
if thats the main endpoint you're referring to
read the msg, neko is an sfw endpoint which isint allowed
sfw
the dev of nekos.life literally said that
The testing within the api on the endpoints we decided to make managed to return nsfw content within that endpoint
do you have a ss?
aswell as that being marked within the official github of nekos.life
So we're pretty certain on the decisions made regarding nsfw when bots decide to use that api
We do allow usage of for example reaction based things like kiss, hug etc
there are different neko endpoints, sfw.neko and nsfw.neko
We have still observed nsfw results within both of these, thus using that endpoint will get a bot declined
may require clearing cache
858252051653197835
I’m now the owner somehow
Seems that was visual but I’m able to add it again and change the description
Also, there are a load of servers there that don’t exist anymore and haven’t for 3-4 months and have never had the topgg bot there
ID please?
926424417259646997
Same with me
That's not the ID
ID please?
that’s his user id
926005437646643212
might be a token logger
do not press anything on there
LOL
ok
It is lol
ok
lmfao
-support
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
How will I see my Bot is Not approved yet
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
So is selling accounts illegal?
Na
906059241561927680 < server id 633724614224379942 user id
We are not discord, please report that server to discord instead
-notdiscord
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
Where can I see the criterias for bot approval?
Why are the bot vote rankings always wrong?
In search?
Yes
Hello, i have a problem with the profile picture of the bot. its not showing

The button is broken to refresh data, as said there is no eta
Hello when I try to publish my bot an error appears, I do not know if I did something wrong or I have to do something else or that it is a bug but it does not allow me to publish my bot on the page here a photo of what appears to me
That is unrelated to the above
the raid was handled
Have you tried clearing your browser cache?
I do not know how to do it
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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Still not working
I’ll look around with the others and find a fix 
ok
@pallid barn try incognito mode or another browser
ok
ok
I tried it with opera GX and it worked thanks
Now when I put the invite button, this appears, what do I have to do?
The invite button won't work if your bot isn't approved
Do I have to do something or wait?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
ok
Im not able to get my bots pfp visible cuz the refresh data button has been broken for more than a month
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
😭
Hello, where do I go to report a comment left on my server
Okay thank you I clicked the button! Hard to explain he got banned in our server for doing something I can't really say here but saying he did it in another server that is why he got banned from ours and he was in the server longer than an hour
Hi i am facing quite a confusing situation here - i have added my bot to top.gg for about a month, while also adding the link for my support server upon the request of the website when submitting the bot. Although I have not received any reviews of my bot under its own profile, I did see many reviews which I am not sure whether is dedicated to my bot under the support server, which I have just decided to add to top.gg a while ago. However, most reviews are posted before I added the server to top.gg. Can someone please explain the situation to me because I am genuinely bewildered?
Thats a known issue
Servers are showing reviews not linked to the server
so the reviews are not for my bot/server?
Nope
lol
Thank you again
May I know how long has it been since I submitted my bot د
hmmmmmmmmmmmm
on your profile?
yep
that part doesnt work currently
ah oke
i wait since 3 weeks for bot checking
theres a long queue at the moment
can we see number of bot in queue? and at which day how many bot got added?
i remember the other day a mod said it was around 2k bots
The live count isn't public anymore
WOw
accurate
how long does it take to refresh data on my bot's page? I thought I may be lagging but I have no problem visiting other sites but it has been 5 minutes and its still loading
Are you referring to the button?
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
Hello, it's been 1 month and still no one has looked at my boots, can you help me?
Question, my bot has no profile picture, and I cant do anything
Liie I have no option
I tried to refresh but it couldn't
Currently it doesn't work
So basically my bot is not the only one without a picture?
You've been waiting for 2 weeks, wait times is 2 weeks or more.
Yep
But my second bot that is about to get published has a profile picture :/
It only goes away if you change profile pictures
Ahhh
I did changed it
I added a Christmas hat :')
So my bot will stay there with no pfp?
Yeah, until refresh data is fixed
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
I just added my bot to the page but I get that it has been rejected and the luca bot does not send the message to the md as it normally happens, what do I have to do?
But the @wild stone didn't send me the message that it has been added
print("Happy NewYear everyone")
how long does it take to get my bot approved?
2+ weeks at the moment
oh alright thank you!
Anyone know when votes reset?
is slash commands for bots required or is it just prefix?
sorry if im asking too many questions
either is fine!
at midnight UTC (4 hours)
so in 4 hours?
Yeah
thank you
I have a user,which reported he can't vote.top.gg shows that he has already voted,which isn't true
how did u check?
he sent a video
i need an help
0-length video
i own a server i want to know the psersons who have voted my serve and how automatically give them a role for an certain period
rip let me download it
pls some one help me
yeah but, how do u know he didn't vote already?
he could've voted then sent that video
since i have a webhook for it
the api returns false
How do I make this possible can u help me
That if any guy vote my server get a specific role for 12hrs
Is there any bot or thing from i can do
there's a configuration for that on ur server page
@small lantern is responsible for that
yes he is
Hm but how automatically that person will get role i want like this
...that's exactly what I meant
?
there's a setting for that in ur server page
Ok
@small lantern is responsible for EXACTLY that
From where i can see my server page
I have added on web but how do I access it
@grand ravine
on the configuration page
Where but
Date refresh is still unavailable?
yes
When I enter Vote Tracker, it exits by itself
@grand ravine Does @small lantern can give role to person who have voted my se4ver?
I'm really confused
Hwo to setup that then
@zinc oracle I saw u, come here
On your top.gg server page, hit edit.
Theres a section for adding a role.
Select the role you want to be given.
Save/submit
Owner
server id?
903659554674442279
I dont see you on the owners list 👀
I have the ownership
did it get transferred to you?
seems Lovely still owns it on top.gg https://top.gg/servers/903659554674442279
Hm
Yea that my bro acc
It was not having access to this server
So he told me
He is in the server
As me and my bro uses mumma phone no.
I can't verify my self bcuz I have registered that no. In bro acc
probably best to have him add the role, and or transfer the server to you
no need to ping woo multiple times 
might need to clear cache
In order to clear your cache for the site, press CTRL+F5.
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Can i make a ticket in regards to a server that is listed?
What do you need help with?
Usually you can use the Refresh Data button but that is broken right now
hmk
Another thing, I'm updating my bot page, I'm getting an error saying there are validation errors in my form yet there is not box highlighted in red saying that there is an error
are you trying to enforce a theme?
Yea I think so
You can't do that at the moment
oh ok
I sent it without the enforced theme, how long does it take for the page to update after I click save?
there it goes, just had to reload a few times :)
The user a got a top.gg ip ban ig
- man users can be annoying
Bro #917850431726706709 No 2021 ! 2022
You can't, consider using teams instead
?
bruh
Known issue right now
Is refreshing data for bots still broken? Its been so long and i still cant see my bot's icon on topgg
yep sadly
And about reports, ive been told that there is no time for them, but like its been over a month, is it actually normal or like are reports not currently being checked for some reason (paused)
I just dont remember them taking this long when i reported in the past, so im concerned it could be a bug or something (it not going through etc)
I'm not sure whats happening with reports, it clearly seems like they're not reviewed because so many people complain about them
oh, thats bad, hopefully whatever is going on gets handled soon 
I mean, it's holidays so I wouldn't expect quickness now, and there's a metric ton of false reports to review
If people only reported valid stuff mods would have easier time reviewing all
The issue is
That it’s one click report
Add a confirmation step and/or a reason field
Confirmation wouldn't solve it, but reason would be fine
Actually, I'd limit to 5 reports per day per user
But what if there was a spam review raid?
I’ve seen that happen in the past and that would make it impossible to clear up
Would still reduce the amount of reports
Happy New year!!!!!!
When are the votes going to be reset?
Were already
yeah, cache gets in the way sometimes
Hey, is this a glitch haha https://i.imgur.com/LG2ZYab.png my server is appearing twice
cache 
I got this notification when I tried to add 25 to my ac
Also gonna delete it due to privacy reasons
Is there someone I can talk to in the dms
About what
A rating and review left on a server I got proof this person threaten to leave a bad review if we don't do what they say
When Monthly votes gets reset?
crazy idea, would it be allowed to publish a bot on top.gg that works as a two-way chat with my website and discord (restricted to it's own chat, ofc)
That's fine, as long as ratelimits are respected
nice (my site's backend is slower than the discord api rate limit so I should be fine)
why?
Bot that isn't approved
We had one, it is no longer used.
ah I see
Wtf I have thousand of reviews on my server but it says 0
bruh dead chat
known issue
its because of top.gg fucking up the reviews system for servers somehow
and displaying all of the reviews for every server
bruh
is there any way to edit the server added by admins? bcos the owner is not quite active on discord
how to fix voting bug
On my checklist on pokemeow voting is available but on site top.gg i already voted
no
@sturdy swan we cant use the tracker bot bcos it requires us to add webhook link by editing the server page
if the owner transfers the server to a team and then adds the admins then you guys can edit it
but the server was added by admins, so why not the admins have the power to edit it
id then
874056442234150923
it's not my bot still.
Submitted, currently awaiting review
No clue why it shows up in search though
Doesn't show up in search for me
hi i changed my bot's pic yesterday and still in top.gg site the bot image is broken
What have you searched for?
-rdissue
@sacred torrent
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
https://github.com/top-gg/issues/issues/854#issue-1078452895
I have the same issue
Expected Behavior I expected to log in normally to vote for a bot Observed Behavior Instead I get a 500 error whenever I try Applicable Links or Attachments Steps to Reproduce Open top.gg Log in Au...
i got that bot from the invitelogger tag
What have you tried so far?
Clear cache and cookies, then try again
In the same browser
i just cant edit my server on top.gg
@slow plaza yup managed to reproduce, thank you!
Are you the owner of that server (aka ownership through discord)
Is the review issue getting fixed? This issue has been going on since around 12/17/21
There's still no eta for it
Ok thank you
Hey i have changed my bot name
so how can i change on top.gg??
anyone can help m on that?
-rdissue
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
nope, i am admin
-editserver
I cannot edit my/a server with administrator, why is that?
Due to security reasons, the decision was made to initially only allow the user with the ownership of that server to edit that server. The ownership is referring to ownership on discords end, not being the owner of the listing.
Please make sure that:
- The account you're using to edit is the user with the ownership
It does not work to:
- Give that account the highest role possible
- Give it Administrator
If you wish to allow other users within your server to edit that server on top.gg, consider using teams.
I posted a announcement around 20h ago and it still didnt show up :/
you just never set it to show up on the page
Wait, wasn't there a button for that before?
Hello i have bot verifyed and i want I sent a bot to Top gg but I can't because I already bot in Top gg
If your bot is already on top.gg, there's nothing else to do
Or did I not understand your message correctly
Yeah and owership top gg not with me
whats the bot id
Yes
Im owner bot
Are you able to prove that aswell through something like an eval for example?
A picture is not enough, you need to invite me to a server to eval a dm to me
that is not good enough
DM me
Ok
Reminders are a bit weird right now, we're aware
its like this for months
Nah just recently, you likely didn't have notifications enabled before then
i did, it just stopped working out of nowhere
it’s been acting weird for a few months for me as well. was working fine before
Hi! I have a question. How can I get money from top.gg? I picked up but I don't know how to withdraw ...
hm
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
You cannot withdraw money
thx bro
Try a different browser
pls pos 920997927378358302
No
You don't have that bot?
Okay
Is there a way to see what place your bot has in the queue?
Queue position is confidential
how can i get an api token?
Check pins in #topgg-api
can i use a token for two bot?
sure, though remember ratelimits
and that the API token is bound to the one on top.gg
there's still no ETA
Is there some sorta special tier membership where this might get resolved or they'd manually set a pfp I give?? I'm willing to pay for it ngl also am a weekly auction ads user
No there's not
just wait bro, you're not the only one who is hella desperate...
I know and have been waiting but even with all this combined desperation, devs seems to not care much about this issue 💀
lets just hope it'll get fixed in this january 🙂
hi
theres still no eta
can you or anyone from your team update my bot's avatar manually?
No pfp on bot's page is even stopping me to participate in auctions
cuz If I win auction and secure a place for a bot with no pfp will not be good impression
how much time will it take to approve a bot?
Why does my bot page say it's "not yet approved"? When you submit your bot, we have a team of volunteers who review your bot to ensure quality and coherence with our guidelines. This process typically takes 2 to 3 weeks or more, but could vary b...
2 to 3 weeks or maybe more
Hey! You can bid using a product instead of a bot. That way you can upload your bot's avatar. There's no ETA for the avatar issue to be fixed but the team is aware of the issue.
That's a known issue right now but you can override the theme using CSS in your long description.
https://i.imgur.com/iP3DOQ1.gif can anyone plz help me with this?
I can't even edit my bot
how?
Why can I not claim my vote credits of december?
Use inspect element to get the element classes and IDs then just put your CSS in the long description inside <style> tags.
Try clearing your browser cache
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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okay but someone from your team can update the data manually right?
manually for who?
Nope
No we can't. Avatars are fetched from Discord's API, not manually uploaded to the site. That's why the avatar url breaks when you update your avatar.
i did, nothing changed. DSL is so slow
how can i use my credits
once the avatar is fetched, I guess you store it somewhere, If you can directly update it there maybe
and where i can use it
It is not stored, the avatar is hosted by discord
If that URL is invalid, it gets replaced by what you're experiencing. We cannot change that and the best is to just wait for the refresh data feature to work again
what happens when I refresh data? new url for new avatar will be fetched from discord right? but I'm kinda sure that after data is fetched, you store the new url somewhere
It is stored somewhere within your bot page data, correct. But it is not worth changing a certain bots avatar than fixing the whole feature entirely imo
yes, priority should be fixing the fetch data, that your team is working on, in the meantime i'm asking to update it manually, if it's not big effort
I'm asking cuz It's been some time and it is impacting user experience and growth of bot from this platform
Consider creating a product then to allow promoting your bot with an icon
That I'll do, still I want to update bot's avatar
cuz even after clicking on product (that has img) user will be redirected to a page with no avatar ¯_(ツ)_/¯
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
anyone?? 👀
owned by a team named "Team soul", in which you're not part of
essentially not allowing editing for you
you'll need to ask the team owner to add you
bruh, I m owner of team
according to the site, you're not
I can see you do own the bot, but the bot was added to that team
look, I added bot on top.gg, then I made soul team, then I added other devs
and idk why I m not in team now
Have you perhaps left that team?
there is a glitch where you can remove the owner
no
lol
They'll have to add you to it
u mean lorenzo?
Lorenzo seems to be the Administrator of the group, they could re-add you
Hey I'm new there and I have a question. When I want to use donatebot, I must be an owner of discord server?
?
I voted for a probot and I didn't find credit
You'll need to reach out to their support if you have not received rewards from it
That's likely something related to them, we merely provide the necessary tools to be able to know when a user voted
we cannot help if something on their end failed, as webhooks seem to currently work
Did the message on the site say "Thanks for voting"?
if so, then voting on top.gg's end was successful and the issue comes from their end
ok, he invited me, I accepted invitation, cleared cache, still I m not showing in team 
Yes
Then its 99% an issue on their end, that message means that voting from top.gg's end was successful. If you have not received rewards on that bot despite that message, its something on their end
ok thank you
check back later then
You can also tell them to come here if they're pretty sure thats something on our end
k
(we have no way of giving support for webhooks for users, only bot devs)
Ok 
@long ferry I waited for 1 week my bot isnt verified? Why
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here
Hey what are the text styles for the description??
Like
# for big headings
## for a little small headding
I know this cuz of GitHub
Are they all same?
Markdown
Have a look at https://dillinger.io/
Dillinger is an online cloud based HTML5 filled
Markdown Editor. Sync with Dropbox, Github, Google Drive or OneDrive.
Convert HTML to Markdown. 100% Open Source!
no problemo
Hi, can the bot owner blacklist any user without any justification? Or can he remove his bot from any server?
@long ferry so when will my bot change name will reflect as i have changed logo too
-rdissue
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
Well yes but doing so might give your bot a bad reputation
there is no rule saying you can't remove your bot from a server
thank you
What's going on with announcements I can't post any
It says it was posted but when I refresh the page it's not there
Announcements take a while to show up
Oh alright I'll wait
UHM? i cant add a server
is the top.gg bot in that server?
no
clear cache
not working
are you the servers owner?
2 server owner
Are you the actual server owner
🆗
Createt but i cant chosse a team
Are you in a team?
which team you mean other question 😄
new month = voting timers out of sync again or?
👀
Votes reset today
yeah that isn't what i asked 
i am confused
seems to happen pretty often with the new month and never anytime before
With?
..
how
Go to https://top.gg/user/902232748691972126 and click the + icon https://static.capy.host/j7LqyrDc.png
we are observing since weeks
Usually you can click "Refresh Data" but the button is broken
so now what shall i do
wait until it is fixed
You can't do anything
Are you logged in?
yes
🥴 people are not adding the bot as it is not having a logo
Team invites work
oh ffs
And derpy was the owner of the team until he was kicked, will he be made owner again?
Hey guys, I noticed that after changing the Icon of my bot, now it doesn't show on top.gg. Tried update info but nothing, still not showing on website. It's been like this for a week now. Any advice?
-rdissue
Why is my bots avatar not showing/My bots name not correct?
Why is the refresh data button not working?
The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.
i added a team 🤔
Now go back to the server edit page and transfer it
why can i not claim my vote credits of december
january has started
i cleared my cache
refreshed the page
everything
can someone look into this server doing fake votes? https://top.gg/servers/168893527357521920
it's bots
How are they doing fake votes?
5k votes ufff
Someone has reported it before and its because you have to vote to gain access to most of the server
like last month they get 4.6k votes in a random day then don't move a single bit
you don't actually believe that story right
Handled that report, you aren't required to vote in order to gain access to it
they're apparently some kind of NFT server, a requirement to get an NFT requires voting
it's a dead server
please look into the voting traffic
they use bots to join their server and bots to vote for them
i hope support can deal with them
in all of december they received all their votes in one single day, now in January the exact same amount of votes within 12h on a dead server where voting has no function
this isn't tru
i voted lol
go to your server page, then click "vote" then copy the url
How to go to server page
As i new I forgoten the thing j did yesterday
@zinc oracle
login, go to your profile(top right), click the server
or if submitted to top.gg just search for it
Hm see this
Nothing is visible
Here
Hello u here ?
@zinc oracle
I ahve clears the cache
As u said yesterday
Bcuz this was showing
ill just do it for you. https://top.gg/servers/903659554674442279/vote
Ok i have to click this link?
thats the vote link that you asked for
earn? like credits?
Yes
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.
yep
the above message from luca covers it
nope
pain.
.
@wild stone @zinc oracle need help with what aall can we do with the votiing credits
like how can i use them
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Yes
no?
like auction
Discord is the easiest way to communicate over voice, video, and text. Chat, hang out, and stay close with your friends and communities.
I'm not sure what could be going wrong so I'll wait for someone who knows to answer
exuse me
i have reached there how to bid pls
iam in a page
@stoic socket
so could u say
what to do now
@stoic socket
Hey i havent been able to vote on the website for karuta today despite being notified, any way to fix this? ive tried changing browser, going off wifi, restarting pc, incognito mode, deleting cache
what does the site tell you?
it just says i already voted, but i got a notification at 8am today that i can vote again and its almost 6pm now, still doesnt work
try again in 12 hours
how to bid can u say
Hello I would like to gain access to my bot on top. gg
i was dmed saying that if i try again submitting the bot(which i had replit so it went offline a lot of times) ill get banned, now i have a vps, but am scared. if it gets rejected for anohter reason will i get banned?
You can ignore that warning, as it does not apply to offline bots
the reviewer made a mistake there, feel free to resubmit, you will not get banned when your bot gets declined for being offline
Hello hope.
oh ok ty
Is it possible to transfer a bot from one account to another, and also change the bot client ID (it will still be the exact same bot, but on a new account)?
or do i have to readd the bot to top.gg
and in that case there would be two of the same bots, as one of them would be outdated
I'm asking cause my old account got disabled and took down Glitchmoji bot with it
i cant access my old account anymore
Read it
iam dum enough not to understand
@long ferry anwser me in dm plz
hi , can anyone help me pls?
Can anyone help me too?

Can anyone help me?
whats it about ?
.
ok i got my answer to my question
Ok
but wdym by the second question?
I mean with some bots there are commands like vote us on top.gg to get access to certain commands
So ig there is a limt on amount of commands you can make commande vote locked
no clue lol
actually i just found out top.gg vote credits is not real money :(
Lmao
Ik there is a limt but i want to know what is its limt xD
oki
The server is dead, as cybenz said, its obviously BS, surely you understand it doesnt make sense for them to get all their votes in a single day for an entire month, not gaining any more for the rest of the month?
For 1month after claiming
and if i dont claim
They expire after 30 days
so its the same if u claim it or not
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here to learn more and here to participate.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
- After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers
If you wish to read more about auctions, check out our support articles about auctions.
Just be patient

Someone will reply when they have an answer
Okay mr Big Bun
As long as it's not the majority of your commands or doesn't block main features then it's ok.
Also how do I get my ownership on top. gg
DM an online mod and they'll be able to help you. Please be patient for a reply.
Sorry and thank you
No problem!
If there's anything else I can help with just let me know!
Cool :)
Hello i have a bot verifyed and my bot i cant addt in top.gg
i have 2 bots like that
Plz help
What are the IDs?
this doesnt exist?
Also were they recently declined or deleted?
still cant fix the refresh data button eh?
Cuz no one answer in #auctions-support i'll Ask here, on what should i spend my 15$?
My bot won't refresh? https://top.gg/bot/884525761694933073
Its glitch
Ah. Do they plan on fixing it soon?
Still not fixed
.
Wait what is this command for
is there a limit for voting required commands
Can i make bot (command) edit it's own message 1st on 5 sec and then 2nd one after 2 sec? with 2 normal interaction buttons? (queue time is tooooooo long i don't want want my bot got reject so asking)
when will the button get fixed 😞
No eta on that currently
As long as the majority of the commands aren’t vote-locked it’s fine
As long as it's not fast enough or often enough to get rate-limited by Discord your bot can edit its message more than once yes.
Okay thank you so much for reply
No problem! 
I'm having a difficult time embeding my website into the top.gg description, what should I be using here? iframe?
Yep! Iframe is the way to go
It says that the long description is too short though?
If you are using iframes to display a bots information I believe you are allowed to use something like css to bypass the 300 character limit. I’ll double check 
Sure, thank you!
You can use invisible characters
Such as?
thats what i used
and my bot was approved
under or over the iframe?
I created a server page (im head moderator for server) now it shows error 403
What should i do
@solar hamlet you need the owner of the server to create a team and add you and the bot to the team
you should be able to edit it then
-team
Oh ok I’ll do it
Thanks alot but why wasn’t I informed when i created the page
not sure its a bug, however if the "owner" left the team there's no owner
and no owner can be added
hey, i have waited 12 hours again now as advised and i still cant vote. i dont really know what to do
right this is what i already tried
Heyho I got a question... I ve updated my Logo on my Bot but i cant see it now on my bot page
Why is that like that
Usually you can click the "Refresh Data" button but its broken right now
how does bidding work?
wahts the $x@$x mean?
say i do $10@$10 what does that mean?
What is CPM bidding?
Top.gg Support Article
Is the "Refresh Data" button still defect?
Unfortunately it is
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