support

[sturdy swan]

looks like this

[ancient gale]

lol the verification message is german wth

[zinc oracle]

">" should work for a quote

[long ferry]

yeah that's automatically done through the service top.gg uses

[zinc oracle]

most/all markdown should work

[ancient gale]

oh funny

[sturdy swan]

ok ty

[long ferry]

according to the API, has 3 votes this month and 3 votes in total, likely just takes a bit to fully show on your bot page

[sturdy swan]

ow thanks

[ancient gale]

I do trust, it's more of a general thing, I feel like phone numbers are a more private thing and email adresses should instead be used for this stuff but I understand that in this very case a phone number makes more sense

[long ferry]

Definitely understand what you mean with that

[sturdy swan]

what are #bids

Idk Please help

if u can

[stoic socket]

It shows all new bids

On https://auctions.top.gg

[sturdy swan]

and what are they

[uncut iris]

Why is Top.gg so extremly buggy

[sturdy swan]

like what bids are they

ty for your help!

[stoic socket]

People bidding on advertising placements

[zinc oracle]

-auctions

[wild stone]

What are auctions? Click here to find out and click here for our support article!
You can access auctions via top.gg/advertise.

[sturdy swan]

Can I advertise my own bot list on top.gg/servers

[humble bolt]

How can i know whether my bot is approved aur not. I applied 10 days ago. But joined this server 20mins ago

[sturdy swan]

Send me the bot in dms

[humble bolt]

No

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

-notified

[wild stone]

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[long ferry]

also your bot seems to already be approved

[humble bolt]

But I joined server just now

So may I miss dm Or ping

[long ferry]

yes, it was approved before you joining

[stoic socket]

no

wait

i don't think so

[sturdy swan]

alr

[long ferry]

Nah its not allowed

[humble bolt]

Oh my goodness. Thank you 😍 😍 😍 😍

[stoic socket]

thought so

[humble bolt]

Can I get bot developer role now

Thank you very much merry Christmas

[rigid flint]

Hey there! Do you have an api to check if a page for a bot exists?

[zinc oracle]

Yeah
https://docs.top.gg/api/bot/#find-one-bot
Or
https://docs.top.gg/api/bot/#search-bots

For api questions #topgg-api

[rigid flint]

ty

[long ferry]

Feel free to DM me regarding that if you wish to make a report about it

[spark fossil]

@long ferry hello I found bug in the discord chat

[long ferry]

has nothing to do with us

discord bad thats why

[spark fossil]

Yeah

You can’t show ?

[long ferry]

works for me

cant help you with it

restart discord perhaps

[spark fossil]

I reloaded

It is not working

I have latest updates

[long ferry]

again cant help with it

[spark fossil]

The general-2 I see

[stoic socket]

I had same, reload

[spark fossil]

Uh

[stoic socket]

Also lets move to #general-int before the mods kill us

#development

[dusk raven]

ok ty

[spark fossil]

Really bad

[stoic socket]

still not a #support thing

this is a top.gg support place

[hasty siren]

I need help I want unable to add money to my topgg wallet

[long ferry]

Fastspring saying "payment could not be made"?

[hasty siren]

Yes

[long ferry]

We cannot help with that, try reaching out to their support

[hasty siren]

Okay

[hasty swallow]

how do I know if my bot has submitted successfully? When I press submit it doesn't do anything.

[stoic socket]

does the submit button just return to Submit

and not take you anywhere?

[hasty swallow]

yeah

[stoic socket]

send a screenshot of your tags

[hasty swallow]

is there a character limit on the description or something?

[vagrant wigeon]

hmm your tags seem fine, the long description has a minimum character limit of 300 @hasty swallow

does it give any sort of error?

[hasty swallow]

Nope, I'm doing it again now after I cleared my cache

not sure if that will help

[vagrant wigeon]

hmm okay, it might help, let me know if you have the same error

[hasty swallow]

Looks like clearing cache worked, thanks for the help though

[abstract trail]

question ealier today i added my server to the site but i want to change some hashtags but when i want to edit it it says 403 forbidden and i already went to the support twitter but got no reaction. can someone pls help me

[long ferry]

are you the owner of that server (aka having ownership on that server)

[abstract trail]

ye i am the owner i didnt make the server but im a owner

[long ferry]

"a owner" meaning what? Do you have the ownership on that server?

if not, ask the owner with the ownership to create a team on top.gg to move you to it

[abstract trail]

i have the owner role but someone else made the server

oki ill ask

thnx

[long ferry]

due to security reasons, we only allow editing from the owner of that server (the user with the ownership)

[abstract trail]

oki

i asked im

[plush vigil]

@wet steeple (◔‸◔ )っ🌹 here a rose

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long ferry]

I will throw rocks at you

Yup known issue right now

[primal berry]

Heya

How do i fix that?

It happends every time i change pfp

[sturdy swan]

Cate

Dogs

Giraffe

[long ferry]

ß

?

[sturdy swan]

Elephants even

[long ferry]

What are you saying

[candid mica]

refresh data button broken

[sturdy swan]

Idk youre making me nervous

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[primal berry]

ah

[sturdy swan]

My head hurted

[long ferry]

Change channels please

thanks

[sturdy swan]

Oh sorry

I thought this was gen again

[candid mica]

bruh

[timid notch]

I have yet to figure out if there is a way to change the icon on Top,gg
I assumed using the refresh data button would update it but it doesn't

Also it keeps switching between being approved and unapproved?

[long ferry]

Caching and the avatar not showing is due to refresh data not working

[timid notch]

oh alright

[rare rune]

Where do I find where to enable the add to server button?

[long ferry]

read the discord article about that, we cannot help you here

[rare rune]

I don’t see it on mobile?

[long ferry]

#discord-news message

[rare rune]

Do I add it here?

or somewhere else?

[long ferry]

We again cannot help with it

ask in discord.gg/discord-developers

[sturdy swan]

No updates about refresh button ?

[long ferry]

nope

especially since the devs are still on holidays

[sturdy swan]

Ohhh damm is there any way to update my bot logo on topgg

[long ferry]

no, only with refresh data

[sturdy swan]

Kill me

😢

[crimson timber]

So my bot was declined cause a package i was using had some pictures off nekos.life and i didnt know. I have friends who seen my hug and kiss command which shows kids hugging and they think ill get banned if i try one more time. Is these cmds allowed?

[long ferry]

Reaction based commands using nekos.life for images are entirely fine, as long as these do not return NSFW content

nekos.life is known to produce nsfw images of minors, as long as you're not using it for nsfw commands, its fine

[crimson timber]

dylan told me this was considered ithttps://images-ext-2.discordapp.net/external/_V8svo6RrICFqvFIoMKN2uMSEHOKl4mEh7S-SaDWyAM/https/i.imgur.com/DBlhn94.png?width=226&height=497

[long ferry]

neko can return nsfw content

[crimson timber]

i dont have NSFW cmds

oh i see, but i still dont have nekos installed or using the api

[long ferry]

you're not using nekos.life?

[crimson timber]

no

[long ferry]

whats the id of your bot

[crimson timber]

one sec

897369129328209932

i use Kawaii Red

but for that cmd i had used Images-generator package

which i used to cat images or dogs

[long ferry]

Can confirm, the image in question is hosted on nekos.life, the bot was using nekos.life during reviewing

[crimson timber]

i unistalled the first time

dyaln had pointed this out

in my code

[long ferry]

that library you're using is using nekos.life then

[crimson timber]

hm okay

well im going to take the risk of a ban and re submit i guess

i have removed that package too

[long ferry]

I'd suggest going through the commands once more to make sure it isn't using nsfw endpoints from nekos.life

[crimson timber]

this is what i was told

[crimson timber]

i have checked 2 times and i got my friend to do as well

[long ferry]

https://github.com/Nekos-life/nekos-dot-life might help with that, aswell as wallpaper, holo, neko, nekogif returning nsfw

honestly, I'd suggest entirely moving away from nekos.life and making sure no other api uses it

[crimson timber]

i have the first time it was declined

i use Kawaii api

instead

[long ferry]

https://www.npmjs.com/package/images-generator is what you used, correct?

for the neko thing

[crimson timber]

i think so, is what it had detected

[long ferry]

it does use nekos.life

[crimson timber]

okay ty, how are u so fast lol

[supple mica]

😉

[crimson timber]

well i have already removed this package tooy

[long ferry]

Yup, also note to what url they're returning

for example this

[crimson timber]

yes okay

[crimson timber]

probably a visual?

[long ferry]

likely a visual bug yeah

[desert quiver]

hi @long ferry I was wondering why I am not able to see our server

[long ferry]

whats the name

[desert quiver]

social-lites

[long ferry]

was it perhaps set as mature?

disable your safety filter and see if it shows up

[desert quiver]

Sorry it's a sfw server.

So I am not sure what you mean by mature?

this is the server ID 588106178748350484

it's not locked or anything

[long ferry]

Its not regarding nsfw, the server was likely marked as mature as it is meant for mature users than underage ones (aka 18+)

You can read more about that here https://support.top.gg/support/solutions/articles/73000510622-safety-filter

[desert quiver]

So how do I change it so everyone can see it?

What do I have to edit?

[long ferry]

read the article

[desert quiver]

Okay thank you!

[scenic monolith]

The server I just listed has a bunch of random reviews at the bottom despite just being created..... https://top.gg/servers/924859409841160293

They seem to be reviews for bots as well which makes no sense 😕

[long ferry]

Yup thats currently a known issue

[quasi galleon]

What mean Of this line

[long ferry]

#development though you likely made this code so not sure why you're confused

[quasi galleon]

This is Of My Friend Code

I want To Know

[long ferry]

#development

[quasi galleon]

What Mean Of This Code

[long ferry]

you need to ask your question in #development

[desert quiver]

Hi @long ferry I reviewed the article you sent and made sure everything was very sfw/pg. Do I have to email [e-mail] or may I talk to one of you? Because it should not be flagged as mature sir

[long ferry]

Best is to email [e-mail] if you feel like it is 100% not mature

[desert quiver]

Thank you so much!

[modest lake]

After hitting submit in Newbot the site does not give any confirmations. is that a bug or the application is submitted?

[long ferry]

no bot was submitted according to our logs

do you perhaps see any error messages?

[modest lake]

nope. it spins once and then nothing

[long ferry]

check inspect element under the network tab if possible

perhaps clearing cache might work too

[modest lake]

okay

VM504:1 
        
       Uncaught (in promise) SyntaxError: Unexpected token < in JSON at position 0

[long ferry]

check the response tab on the network tab

it should tell you what data you got in response

[modest lake]

this looks bad for me. is it because i hit submit 5+ times?

[long ferry]

Yeah try it again later

[modest lake]

okay! thank you

[long ferry]

It does not, no

[fierce smelt]

Is the team on a break?

[long ferry]

Currently on holidays

[brittle ruin]

Can't submit bot

All fields are correct

[amber marsh]

How much time does it usually take nowadays for the bot to get verified

[long ferry]

-upto

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long ferry]

Are you getting an error message

[brittle ruin]

No

[long ferry]

Try again later then

[brittle ruin]

Happening from 1week

[long ferry]

Check your inspect element console under the network tab

Go to the failed request and check the response tab there

[agile estuary]

My bot on top.gg is not showing its pfp and it is verified anyone know why?

[long ferry]

known issue, refresh data would normally fix that but is broken as of now

[tardy harbor]

hi i waited 24 hours after contacting the mod for know where the issues is because when i tryed the issues is not in the bot a mod said that i need to wait 24 hours and after write here for getting help but what i can make for search to get my bot approved?

[long ferry]

Please make sure that you have properly contacted the reviewer about that decline than just only saying "hi"

otherwise, give them another heads up incase they've forgotten about it

[tardy harbor]

here what i writed

[long ferry]

Yup just give them another heads up then, cant tell how long ago you contacted them, but just give them another heads up

[tardy harbor]

ok

[dapper trench]

Hey, I'm on the Creator list but not able to edit the server. How do I fix it? And I did clear cache.

Shows this error

[long ferry]

Are you the owner of the server (aka ownership of the discord server)

[dapper trench]

nope

I do have Admin Perms though

[long ferry]

Due to security reasons, we only allow the owner to edit it. If you wish to edit it too, ask your owner to add you to a team

[dapper trench]

And, I was editing the Server just 2 mins ago. but when I clicked on Save Changes this error popped up

[long ferry]

Yes, as I said only the owner can make changes

[coral reef]

Yeah you can't save settings unless you're the owner

[dapper trench]

hmm I see

[coral reef]

you shouldn't be able to access the page in the first place

[dapper trench]

But then how was I able to when I did abt a week ago?

and today this error popped up

[coral reef]

Changes have been made recently

[dapper trench]

I see

[cursive furnace]

I'm the owner and I'll by saying this website is hella buggy

[coral reef]

What's wrong?

[cursive furnace]

I couldn't delete this announcement so I decided to edit it

it won't edit

nor delete

[coral reef]

Announcements are currently being worked on

[cursive furnace]

Sometimes it shows normal members as owners

sometimes it shows only I am the owner which is rigjt

[coral reef]

thats a caching issue

[cursive furnace]

hell naw

it is the same for my other management team members

[coral reef]

still a caching issue between browsers, discord, and the bot

[cursive furnace]

Do I look like I care about your issues? I just need to delete that announcement

it is not even relevant anymore

either ask the admins to remove it

[coral reef]

No need to get aggressive or upset.

And like I said

Announcements are currently being fixed

[cursive furnace]

I am not that person mate but I am really really frustrated right now

[cursive furnace]

When will that start working?

[coral reef]

There is currently no ETA on any fixes

[long ferry]

We're currently aware of the issues/improvements around announcements, we do understand the frustration you're facing, but is not a reason to be rude towards contributors as we staff/contributors are not responsible for the site issues

[coral reef]

Iirc the staff is currently on break for the holidays so the issues will be fixed in the new year.

It will :)

Team has a lot they are working on :)

[wind anvil]

changed bot pfp and still not updated. i even cleared cookies and refresh data but nothing

[long ferry]

-rdissue

[wild stone]

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

[desert quiver]

Hi again @long ferry Is this an issue possibly because of the website and not on our end?

Because the server shows up with safety on then disappears then shows up again?

[long ferry]

It is marked as mature, refer to the article I sent

It may show up occasionally due to for example the cache

[desert quiver]

We did send an email but where can I see that it is marked mature?

[long ferry]

It won't show up in search when the filter is enabled

[limpid lichen]

Does bot verification on discord takes 5 days

[long ferry]

-verifybot

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[restive cave]

Hey

[stoic socket]

Hey

Need any help?

[restive cave]

Is there a possibility to add someone as a creator to your Bot page ?

[stoic socket]

No

You can add to a team though

[restive cave]

Ok, Thanks.

[valid gust]

why does my bot avatar doesn't show on the site

[long ferry]

because of refresh data not working right now

-rdissue

[wild stone]

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

[valid gust]

another question, what can i do with credits i earn from votes ?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[vague totem]

Hello! My bot has been under verification for like 3 weeks now, any news on if it will be verified or not?

What do you mean by “added it”?

[candid mica]

just keep waitin

[vague totem]

It definitely has been 3 weeks or more

Are you even mean to ping them? Lol

Meant*

[shadow sluice]

Yes?

[vague totem]

^

[candid mica]

if it has been 3 weeks then its probably close to being reviewed, sooo just keep waitin

[vague totem]

It’s okay btw lol, I’m jake curious

Just*

[modest ice]

hello, the refresh data bot doesn't work ?

[candid mica]

no

[modest ice]

okay thx

[candid mica]

but it is very weird

[shadow sluice]

I think Mr. Joshua knows when they submitted it themself :)

[vague totem]

To be fair, I can’t remember fully lol, hence why I said “for like”

[candid mica]

well this is awkward

[vague totem]

Hang on let me check some messages

[candid mica]

just wait it'll get reviewed eventually

[stoic herald]

When date refresh buttom will be fixed?

[gaunt vault]

hi

[thorny orchid]

my bot recently got declined bcs it was offline. but it wont be deleted of the top.gg page and wouldnt let me delete it if i try again it wont work its a error anyone help?

[prime nexus]

hi can i ask how does the role reward work?

does it automatically remove when the vote expires?

[sturdy swan]

yes

[prime nexus]

is the timer at 12 hours or something else @sturdy swan

thank u btw

[sturdy swan]

ye

[lost scarab]

Hello, How do I make the bot give a role for voting? It doesn't seem to work for some reason when I assign a role using the website.

[shut copper]

Why don’t y’all get verified or partnered ?

[lost scarab]

na, it's about the top.gg

this one

but when someone votes, it doesn't give the roles

[sturdy swan]

ID 925405925903319072 @cyan palm

[lost scarab]

Ik, I am talking about the top.gg bot

it has admin ;-;

and is on top of all other members

but tis working on other severs

but admin = all perms

shall I try re-adding the bot?

thanks anyway, atleast y'all answer, unlike some supports I've been to...

ye, most other support servers don't bother answering

anyway, imma get back to work, thanks again

[stoic socket]

Doesn’t seem to be broke atm

The bot needs to be higher than the vote role and have the correct perms

[dapper perch]

Hello

[cyan palm]

Hi, are you sure the id is correct?

[dapper perch]

biri bana yardım edebilir mi

can someone help me @cyan palm

@cyan palm

[cyan palm]

merhaba, sorun nedir?

[dapper perch]

dostum

sorunum

top gg ye botumu ekleyemiyorum

bunu yapicam biliyorum

ama bastigimda

bole bir hata geliyor

@cyan palm

[cyan palm]

başka bir tarayıcı ile deneyebilir misiniz?

[dapper perch]

evet

denedim

olmuyo

[sturdy swan]

@lilac ibex

Thats weird

@sturdy swan this guy

[wild pelican]

how can i make my bot verfied

[sturdy swan]

is this allowed for a giveaway bot

discortics ultra gay

[dapper perch]

@cyan palm bi yolu varmidir

top gg cok hayali

[vagrant wigeon]

as long as the vote is for that giveaway bot, its fine iirc

[balmy onyx]

Hello , my problem is
Whenever I vote for socccer guru it doesn’t give me my cards it gives my cards after a lot of time

[stoic herald]

?

My bot's losing users because of this//

[vagrant wigeon]

-wrongserver @balmy onyx

[wild stone]

@balmy onyx

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[vagrant wigeon]

(you need to contact the owners of the bot)

[cyan palm]

şuan tek yolu başka bir tarayıcı ile denemek. Eğer işe yaramadıysa yine başka bir tarayıcı ile deneyebilirsiniz veya eklentilerinizi kaldırıp tekrar deneyebilirsiniz

[vagrant wigeon]

there is sadly no eta

[plain lantern]

hello

are sfw nekos.life endpoints allowed?

[fluid birch]

nsfw endpoints on nekos.life are not allowed

[stoic socket]

Afaik as long as you can ensure it only shows SFW content it should be allowed

[plain lantern]

I said sfw

[fluid birch]

sfw endpoints are allowed

[fluid birch]

however do mind these endpoints are not allowed along with the nsfw endpoints ```
/neko
/wallpaper
/ngif
/holo

[slender fog]

any mods on?

i really need to talk with one

[cyan flint]

@zinc oracle

[lethal bough]

can you check my bot one more time?

[zinc oracle]

You'll need to resubmit and wait in queue @lethal bough

[lethal bough]

Ok

[fervent garden]

How long does it take for my bots new avatar to appear on the site, its been about 2 weeks and it still hasn't appeared. Its just the bots name abbreviation with no avatar

[stoic socket]

You can usually use the "Refresh Data" button but its broken atm

[fervent garden]

is there any eta on the fix because its been like that for quite a while now

[stoic socket]

nope

[fervent garden]

dang

[stoic socket]

sadly

[fervent garden]

ty anyways

[stoic socket]

np

[frail harbor]

https://

[stoic socket]

?

[urban zinc]

It's been like 2-3 month and the refresh data button is still broken dang 😑

[stoic socket]

It's been 4ish weeks, should hopefully be fixed soon

I seem to remember hearing it was being worked on After the Team get back from holidays

[wet mauve]

How many times i can edit the message? like 4-6 times in one min?

[abstract trail]

the second owner of my server (who created it) wants to add me to the team so i can change stuff but he gets a error when he wants to add me.

[stoic socket]

#development

[wet mauve]

thanks

[abstract trail]

and i added the server on top.gg but i cant edit it anymore i get a error, it says 403 forbidden.

[crude lion]

what’s the actual purpose of voting for a server on top.gg? other than being able to get perks in some servers like roles

[stoic socket]

it can help it be promoted more

[crude lion]

okay thanks! i had someone ask me and i really wasn’t sure what to tell them lol

[stoic socket]

Fair enough, I do feel like it does need explaining in better detail

[wintry mist]

Does the bot need command cooldowns to be accepted?

[stoic socket]

Nope

There isn't a requirement for certain bot features

[abstract trail]

is there someone online that can answer my questions

[frail harbor]

Hi

[stoic socket]

Yep I'm online

[stoic socket]

Need any help?

[abstract trail]

i asked above

[stoic socket]

Ah Ok

[abstract trail]

this

[stoic socket]

what issue are they having?

[abstract trail]

and this

[stoic socket]

Oh

If i remember correctly, only server owners can edit servers now

[frail harbor]

no thanks

[stoic socket]

Then move to #general please 🙂

[abstract trail]

and when he tried adding he got a error saying encountered error

[stoic socket]

Could you get them to share a screenshot?

[abstract trail]

hes playing siege atm

but when inviting someone to a team do u need to put the #(number) behind the name

[stoic socket]

You invite using User ID's then

I think

so no

[abstract trail]

okey so only the name

[crimson hemlock]

So there is the option "Background URL", is there any sort of recommended resolution for it?

[stoic socket]

1920x1080 is the regular screen size, try that

[crimson hemlock]

Alr

[abstract trail]

and another question we added the server but it isnt showing up when searching is that maybe bc there is a emoji at the beginning and at the end

[stoic socket]

Might be, Emoji's aren't really something someone will enter when looking for a server

Kinda like symbols

[abstract trail]

nvm its showing up now

[sand roost]

#general is broke

nvm

[wintry mist]

Emoji steal, allowed or not?

Like !emoji
And it would create an emoji for the server where the command was executed

[mortal wing]

it is allowed

[maiden field]

hi, I accidentally leaked my top.gg api token and now I'm not able to change it as when I click "Click here to regenerate this token" does nothing

[stoic socket]

Refresh when you click

[maiden field]

already did it

nothing

tried in both chromium and firefox

still nothing

nope

oh wait it is, but it starts with the same characters

sorry

thanks for your help!

[grave rivet]

what are vote credits for? i just redeemed $15 dollars worth and i have another $15.11 coming next month - what does this mean?

[long ferry]

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[random vale]

hey, now my bot need to approved to let other people to see it?

[long ferry]

Yes

[random vale]

ah ok thx

[near stag]

how to view my bot queue?

[shy jetty]

ur website is dodo

jk ||sorry||

🏃‍♀️

is there a place where people can share rices

no like

where i can share my rice

desktop rice

there should be a channel

like #development

NO

RICE

A DESKTOP RICE

okay wait

right there

[stoic socket]

why the fuck are you in #support

am gonna mini mod and say move to #general

[shy jetty]

@sturdy swan

oh no fuck wrong person

@sturdy swan

[stoic socket]

#general

[shy jetty]

okay daddy

[stoic socket]

i-

[wet pivot]

I have 2 bots and the server numbers are opposite to each other. I can't delete the bot and add it again, what should I do?

[long ferry]

-servercount

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

Wait, what do you mean with 2 bots

[wet pivot]

yes i have 2 boots

[long ferry]

there's no bots submitted by you on top.gg

[wet pivot]

this is not account

@gritty sand

[long ferry]

Are you able to prove you own these 2 bots then?

[wet pivot]

My Music bot => 352 servers

[wet pivot]

How can I prove it, should I send an ss or something, should I enter that account?

[long ferry]

Dm a moderator to verify it, I cannot help right now

[gritty sand]

Shall I write to you privately?

[long ferry]

I cannot help right now

[wet pivot]

oh okey

when?

okey

I write your id to bot status

okey?

@real laurel dm close

can you help here?

[stoic socket]

Mod's DM's are pretty much never closed

It will be your privacy settings

xwass theres a command for that

-dm

that

[long ferry]

trials dont have perms for it

[wild stone]

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[stoic socket]

ah

[long ferry]

nah

@wet pivot dm me

we cant help with that

especially not top.gg

[royal zodiac]

Hello

[long ferry]

This is not a server for that

discord is 13+

?

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[long pawn]

How long untill bots are reviewed after submitting in topgg

[fluid birch]

-upto

[wild stone]

@long pawn

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[long pawn]

Okka thanks

[tribal kernel]

this user is deleted

why is the review

still there

i cant even contact

the user

[cedar wind]

You might wanna try #development for coding questions.

[simple holly]

Okay

[zenith apex]

I changed my bot's pfp and name but it didnt update on top.gg. what should i do?

[gray flax]

?refresh

hmmm

[zenith apex]

oo

[gray flax]

the refresh bottom still error

need to wait for some weeks

they will fix it

[zenith apex]

can they refresh my bot's data manually?

[gray flax]

can't

you need to wait

my bot is worse than you

the avatar is broken

[zenith apex]

ok! ^-^

[zenith apex]

lmao

[sturdy swan]

Where can I see when I put my bot so they can approve it?

[loud turtle]

Whenever i try to open top.gg the thing shows at first but when it completely loads it just shows a blank screen

I checked and I dont have any ad blockers at all and other websites like disabord work well on my browser

[zenith apex]

How to remove creators?

[ruby umbra]

pls help

[coarse mango]

I need to hire someone to help me make a couple bots for my company's server

[worn fog]

How do you get the message that your bot have been approved?
I've been waiting for quite a long time, but I don't know whether it was approved or declined

[coarse mango]

if this is the wrong room sorry

[zenith apex]

then its still in queue for reviewing

[candid mica]

if approved : get dm from @wild stone or @hidden root if not : #mod-logs

[ruby umbra]

help

[candid mica]

try another browser?

[long ferry]

you cannot use webhooks when your bot is not approved

[ruby umbra]

ok

thanks

[candid mica]

what do you mean?

[zenith apex]

.

[long ferry]

create a team and move your bot to that team

[zenith apex]

in discord developers portal?

[long ferry]

no, top.gg

-team

[wild stone]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[zenith apex]

dude. whats wrong with website. it keeps logging me out

[zenith apex]

i moved but it still says the same

[long ferry]

You need to move the bot to it aswell

[zenith apex]

i did

[long ferry]

Clear your cache then

[zenith apex]

wait..

i saved changes but it didnt registered them

[long ferry]

It did, shows a team for me noe

Now

[blazing pollen]

How can I display server count on bot's page?

[zenith apex]

when will be refresh button fixed?

[long ferry]

There's no eta

[long ferry]

-servercount

[wild stone]

@blazing pollen

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[subtle night]

Heyy could you repair the refresh data button on the support. The name of my bot did't want to be update...

[mortal wing]

known issue

[blazing pollen]

Can I delete one announcement?

[long ferry]

Announcement deleting might not work at the moment

[blazing pollen]

Ok, thanks

[calm breach]

how can I request a deletion of my bot + my bot's data from topgg?

[long ferry]

Bot deletion can be done by using the delete button on top.gg

[calm breach]

but that doesn't delete my bot's data

[long ferry]

Elaborate bot data

It does delete your entire bot off of top.gg

[calm breach]

I tried readding my bot to topgg to check this, and it auto populated the old description I had + bot reviews

[long ferry]

The bot reviews are bound to the entity, these cannot be deleted. The old description might stay due to you not clearing cache on the bot page

Remember that top.gg fetches your bots about me for the short description

[calm breach]

So whats done about bot reviews that were the result of a mass spam?

They show as reported but still count towards the star score

[long ferry]

If these are spam Reviews, report them and they'll be handled

[calm breach]

I did a couple months back and nothing happened

so I just deleted the bot page lol

[long ferry]

There's currently to eta on review reports either right now

[calm breach]

yeah I waited about, lets see

reported in Dec 2020 nothing happened till Aug 2021, so I deleted the page

probably got lost in the queue or something

if I re-enable my bot page, whats the process like? I can't report them again so not sure what happens

[long ferry]

It is still reported and waiting for review, there's, as already said, no eta for that right now

[calm breach]

surely the ETA couldnt be 10 months (almost a year!)

plus in my case since I deleted the bot page in Aug 2021, if I create the bot page again, I'm not sure if my reports were removed from the queue

thats why I'm asking for some more clarity

[long ferry]

Only thing I can tell you is that there is no eta on these review reports. I do understand that it's annoying to wait for these reviews to be removed while still having the bad rating.

Am sure if you create your bot page again, these reviews will still be reported.

[calm breach]

Yeah I created the page again, the reviews show as reported (which is fine), but they still affect the score

just wanna make sure I'm at least in the queue as opposed to some glitch where I'm not (since I removed/readded)

[brittle marten]

does VF should be C?

bc the bot's name is cheems

[long ferry]

?

ohh you're right

yup thanks for making us aware

[brittle marten]

no problem

[atomic garnet]

How can I transfer Top.gg server ownership from disabled account

[noble yacht]

gm

[long ferry]

If you're the server owner, you should be able to edit it

[noble yacht]

is this the channel to ask questions about the pollmaster bot?

[long ferry]

-wrongserver @noble yacht

[wild stone]

@noble yacht

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[noble yacht]

got it thx

[white breach]

is it ok?
if i fill the long description later which is mentioned while submitting a bot

um ??

[long ferry]

It will get declined

Make a proper description before submitting

[white breach]

hmm okay

[subtle night]

@long ferry when will you update the refresh data button?

[long ferry]

-rdissue

[wild stone]

Why is my bots avatar not showing/My bots name not correct?
Why does the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

[subtle night]

😢

[thorny orchid]

my bot recently got declined bcs it was offline. but it wont be deleted of the top.gg page and wouldnt let me delete it if i try again it wont work its a error anyone help?

[mortal wing]

** c a c h e**

swoop dat cache

[violet tapir]

https://cdn.discordapp.com/attachments/264445053596991498/915329723444396082/km_20211129-1_720p.mp4

[thorny orchid]

never mind its fixed

[deft robin]

How long, approximately is the caching for votes?

[crude spire]

when is the bot gonna get accepted

[sturdy swan]

based mods did not accept this as a meme contest winner

[white breach]

can i know the estimated queue time?
for bot approval process

[stoic socket]

https://clear-cache.xyz

[stoic socket]

2 weeks or more

[long ferry]

-support

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[white breach]

okay

[sturdy swan]

[tribal basalt]

Will a changed bot name and avatar be updated automatically after a few days?

[long ferry]

-rdissue

[wild stone]

Why is my bots avatar not showing/My bots name not correct?
Why does the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

[tribal basalt]

thanks!

[tiny compass]

If i transfer ownership of my bot on discord.dev will the ownership be transferred to on top.gg?

[long ferry]

you will have to separately transfer it on top.gg, delete the bot for your new account to resubmit

[tiny compass]

Thanks for the info!

[restive pond]

it says, that my bot is not public, but my bot is public

[stoic socket]

clear cache

[restive pond]

how?

[stoic socket]

@sturdy swan do the command

[sturdy swan]

Or send the video

[long ferry]

trials still dont have commands stuff

[stoic socket]

oh

[long ferry]

-clearcache

[stoic socket]

ok

[long ferry]

-cacheclear

[wild stone]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[stoic socket]

#general

[wheat lily]

srry

bad chat

[wheat lily]

XD

[wild stone]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[restive pond]

same error. it doesnt fixed it

[long ferry]

send the bot id in here

[restive pond]

925495156713594912

[long ferry]

try again later then

[restive pond]

ok

[craggy basin]

This issue has been around for 4+ months, is there any development towards fixing it? It's still marked as a issue here: #support message

[stoic socket]

try removing the +

[mild wing]

ok

still says invalid :/

nvm i figured it out

[mortal wing]

might wanna deltet this

[zinc oracle]

deleted for leaking phone number(just in case ^_^)

[mortal wing]

yee

and they left

[zinc oracle]

ty for saying something, didnt even notice.

[mortal wing]

ofcofc

[jade igloo]

Can I change the application during the time that I was waiting to be approved? or I need to apply for a new one?

[vagrant wigeon]

You can change it!

[jade igloo]

how to change the application id? I don't see an option for this in the edit page

[zinc oracle]

op, you cannot change application id.
I think there was a bit of confusion.

"application" is often bot submission application, not discord application.

[jade igloo]

so basically for a new bot, i need to make a new request instead of modifying the old one.

[mortal wing]

yes

[zinc oracle]

yes, as its a new bot

[jade igloo]

And usually how long for a bot to be approved? more than 2wks?

[zinc oracle]

yeah

[wild stone]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

[jade igloo]

ok gotcha.

thanks a lot.

Also, for top.gg, is discord music bot going to be rejected just as discord verification or top.gg has a different policy?

[zinc oracle]

top.gg has its own guidelines.
https://support.top.gg/support/solutions/articles/73000502502-bot-guidelines
^ guidelines

https://support.top.gg/support/solutions/articles/73000502501-how-the-bot-reviewal-process-works
^ how reviewal works

[soft wharf]

credits

vote credits

vote credit

ceedit

[jade igloo]

ok. really helpful thx

[soft wharf]

what is the trigger?

[zinc oracle]

mod only

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[soft wharf]

ohk

[neat badge]

Is the "Refresh Data" error still in effect?
Rather, that you are unable to refresh the data for your bot, even now after a month with no bot profile picture.
Since this seems to be the case for my bot and other popular ones.

[vagrant wigeon]

yeah i believe its still an issue

no eta on a fix sadly

[bold eagle]

hello

@gloomy shell i lost this acc due to some reasons

my new acc is Craz#4630

how can i switch my bots ownership to it

[simple zodiac]

hey top.gg staff, i don’t know if youve already received this issue, but currently, announcements after christmas are showing up in the year 2022

i have a screenshot that i can dm if youd like. don’t want to post it here since it’d be advertising haha

[stoic socket]

What do you mean?

[restive pond]

hi! how can i delete my bot on top.gg?

[stoic socket]

Click the Delete button on your bot page

or add /delete to the bot url on the bot page

[simple zodiac]

for example, i posted an announcement that was on dec 26, 2021, but it showed as Dec 26, 2022 on the site.

i only recently saw this as an issue, i believe it only just occurred

[restive pond]

there is no delete button on the bots site

[charred gorge]

@feral pendant check this message

[stoic socket]

https://static.capy.host/f6Pq2awS.png

[restive pond]

ah thx

[stoic socket]

ah yeah can reproduce that error

cc @gloomy shell

https://static.capy.host/oJm7R0r0.png

[gloomy shell]

yeah, dates are a known issue

[restive pond]

i pushed it but my bot is still shown in my profile

[stoic socket]

also announcements aren't posting for me

[stoic socket]

clear cache

[restive pond]

ok

[restive pond]

nothing changed

[feral pendant]

,

[stoic socket]

@gloomy shell is adding announcements not working a known issue?

[charred gorge]

be patient

[stoic socket]

I'm looking on your profile now and its not there anymore

[gloomy shell]

it takes a few minutes for announcements to show up

[stoic socket]

so its been deleted successfully

[stoic socket]

ah ok

[gloomy shell]

cause cache

[charred gorge]

being patient is key for being a bot developer

[restive pond]

okay fine

[feral pendant]

Until when this week or another

[stoic socket]

There is no set time

Be patient and your bot will get reviewed soon

[charred gorge]

yes

exactly

[stoic socket]

There are nearly 2k bots in queue iirc

[restive pond]

how long does it take to review a bot in today days?

[stoic socket]

same as above

[feral pendant]

ok

[stoic socket]

2 weeks or more

[charred gorge]

plus if you're bot is declined, then wait a few weeks

[restive pond]

k

[restive pond]

will not happen i think

[charred gorge]

just be patient ok

[simple zodiac]

thanks for the quick response!!

[stoic socket]

no problemo

[sturdy swan]

question about verification, if your bot gets declined before does it take longer to be accepted

[stoic socket]

nope

it just rejoins the queue

[sturdy swan]

ok

[digital bramble]

How to make in discord.py a event to check if it is voted? And send a message

Is it the right channel?

[sturdy swan]

Hi

I want to know when i submitted my bot?

[zinc oracle]

last submission from you was on the 23rd of december

[sturdy swan]

Thx^^

[rigid flint]

Hey there, I would like to report a bot for allowing homophobia and racism in it's official server. I believe the owner does not care and have sent him a dm about it. Many messages in his server have also been reported to discord health and safety (of which none were moderated by him or his server staff).

[stoic socket]

It's not really a reason for a bot to be removed from Top.gg, as its an issue related to their server not the bot

[rigid flint]

alright

But could i hear back from staff first?

Unless of which you are staff here

[stoic socket]

I'm not staff, @zinc oracle?

[rigid flint]

Thank you

[zinc oracle]

youll want to report it to discord.
we do not moderate in server content

[rigid flint]

Alright

[wild stone]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[boreal mica]

Hi dear friends, I logged into top.gg site and then looked at my boots.
When I enter one of my 2 bots, I get a 404 error and when I edit, I get the error again.
I think it might have been deleted or something different.

https://top.gg/bot/797275848108802098

[zinc oracle]

hey, that bot was deleted.
#mod-logs message
https://i.imgur.com/p3ivMGp.png

[boreal mica]

Oh my God. May I know the reason, please?
It couldn't have been deleted by itself, is it a Robot?

[soft basin]

It says in the image

[zinc oracle]

it was deleted by a moderator.

Your bot was confirmed to be an unmodified instance of SudhanPlayz/Discord-MusicBot (https://github.com/bot-clones/Discord-MusicBot/). We don't allow unmodified clones of other bots.
this was the reason

[boreal mica]

Ok, but this is an edited bot.
Its commands have changed, the external interface may look the same.

[boreal mica]

I didn't see it because I was in shock.

[zinc oracle]

we require adding features to be considered "modified" not editing existing commands

[boreal mica]

Is it irreversible, can I add it again?

[zinc oracle]

If you add features, you may submit the bot again

[boreal mica]

Okay thanks.
I have one more question.

https://top.gg/bot/806042614855368754

The picture of the bot is not visible.
What exactly is the problem?

[zinc oracle]

typically you would use the "refresh data" button on your bot page. that button refreshes the pfp and name.
it however is currently not working

[wild stone]

Why is my bots avatar not showing/My bots name not correct?
Why does the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

[boreal mica]

When I try to add a vidget, the bot's picture vidget also gives an error.

[boreal mica]

I did a refresh, but it's the same.

[zinc oracle]

refresh data button doesnt work currently.

[ionic thicket]

read this

[clever mountain]

Lovely

[boreal mica]

Ok I hope it gets fixed soon.
Good day dear friends.

[clever mountain]

how long do you think it will take for devs to fix the Refresh data issue?

[boreal mica]

@zinc oracle
If the moderator members had a scoring system, I would vote for you first.

[stoic socket]

There's no ETA (Estimated time) for a fix about this.

[snow arrow]

I'm trying to add my bot to top.gg and I see it asks for the client ID. Is that the same as the application ID?

If so I am confused. My bot is in a Developer team so I don't know if that affects it finding it but it won't open any of the other fields for me to type the description etc.

[long ferry]

Client id is your bot id

Same thing

[snow arrow]

Okay then do you know why it wouldn't let me put it in there?

Does the bot have to be verified to be listed on top.gg?

[spring iris]

is there a way to make the bot make a invite in a specific channel?

[wet mauve]

There was the link which shows how many bots are in queue and how many bots get added to queue/top.gg. can I get that link?

[calm breach]

Whats the eta on new bot approvals?

[stoic socket]

2 weeks or more

[calm breach]

thanks

[calm breach]

Oh, also, is there any sort of fast track option for previously listed bots?

My bot was listed in Nov 2019 and I delisted it in Aug 2021 due to mass review spam. My bot is still in this server. ID 366721411173318667.

Relisting because I wanted to adspend on auctions as soon as possible.

[stoic socket]

Nope sorry

[calm breach]

kk

[pastel lark]

how fast are applications reviewed?

[stoic socket]

2 weeks or more wait atm

[pastel lark]

and will i get the reason as to why it was declined if it was

[stoic socket]

Yep

[pastel lark]

ok

do i get to reapply if i fix it?

[stoic socket]

you get DM'd the reason why by @wild stone and you'll also be pinged in #mod-logs

[stoic socket]

just resubmit like you originally submitted it

[pastel lark]

ok great

[snow arrow]

any reply about this?

[stoic socket]

Nope

it does not have to be verified

[long ferry]

We do not have any listing requirements, just has to follow our #rules-and-info

Yeah true

[digital bear]

Does anyone know how I can add in the profile, the number of servers in which it is?

[wild stone]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[long ferry]

-servercount

[digital bear]

ty

[echo sphinx]

how can i change my bots icon

just got approved so

im very new

[fallen jungle]

How do I update server count?

[latent light]

hmm I think the tags is a bit broken?

why is the tags is all in French...

[candid mica]

refresh data broken

[echo sphinx]

meaning?

[candid mica]

cant change

[echo sphinx]

how long do i wait

[candid mica]

idk devs on holiday probably will be fixed in early january

[echo sphinx]

oh ok

[stoic socket]

No eta for the fix

[long ferry]

-rdissue

[wild stone]

@echo sphinx

Why is my bots avatar not showing/My bots name not correct?
Why does the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

[long ferry]

Oh am too la

late

[echo sphinx]

ok thank you

[red gust]

So I’m not sure if this is a visual glitch or a serious problem, but I added a new server of mine and there’s a bunch of strange comments under it and me replying to those comments when I haven’t..?

[sacred nymph]

Hello, I have a question, in top.gg how could I edit the part of the Creators panel

[red gust]

Alright. Thank you

[sacred nymph]

As far as I know, several servers have it implemented

[long ferry]

You can move your entity to a team to have the team show up

[sacred nymph]

And would I have to give him admin in the team?

[long ferry]

You can only have the team display, not separate users

[deep acorn]

Hey I have submit my bot to top.gg and it got decline twice and they said it was against the Tos now that my bot have been verified by discord staff does that mean I get a pass now ?

[candid mica]

what is the reason of the decline?

[long ferry]

-verifybot

[wild stone]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[long ferry]

Last part

[deep acorn]

so I also have to get verify here ?

[candid mica]

yes

[long ferry]

Basically discord verification does not mean you'll get approved on top.gg instantly, you're still required to follow our #rules-and-info

[misty parcel]

Hi, I can't update the profile for my bot. When I make changes and click save nothing happens. The preview shows the changes, but on the bots page it doesn't show the changes. I've tried different web browsers, but still have the same problem.

[long ferry]

-rdissue

[wild stone]

Why is my bots avatar not showing/My bots name not correct?
Why does the refresh data button not working?

The developers are currently aware of the refresh data button not working, aswell as bots possibly not having avatars. There's no ETA (Estimated time) for a fix about this.

[hasty osprey]

Hi do u
Think we could buy boosts with the 15dollar credists by voteings

@long ferry

[long ferry]

No

-credits

[wild stone]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here to learn more and here to participate.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

[hasty osprey]

Hmm then what all u can get with the credits

@long ferry

[long ferry]

See above

[hasty osprey]

Idk what winning balah n

Whatt all u aheb buy

[long ferry]

Credits cannot be used to buy stuff

[hasty osprey]

I dk i don’t understand

Then what all u can do

[long ferry]

It can only be used for something called auctions on top.gg

To promote a bot or a server

[sturdy swan]

HELP! I saw there are too many random reviews on my server. But it is telling there are 0 reviews. What happened?

hello can someone direct me to a discord bot that massbans recently joined members? or members that joined at a given time/ members that joined on a certain invite

my server just got raided and im trying to get rid of the bots.

sad

[long ferry]

known issue right now

[long ferry]

-how2search

[wild stone]

@sturdy swan

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[sturdy swan]

whats that

is that of my server?

or any other?

[long ferry]

happens on some servers/bots

the reviews are apparently from a different bot/server

[sturdy swan]

ok

[long ferry]

also why we will not remove these as we're unsure if that will also cause it to be deleted within the other bot/server

[sturdy swan]

ok

is @wild stone public?

is there any source code?

[long ferry]

it is not public

[scenic oasis]

Hi

My other account @sturdy swan is disabled

Is there any chance of getting the translator role back?

@cobalt sleet sorry for the ping but is there any chance?

[long ferry]

we're reworking on how things are done, so likely not

[wary matrix]

Hey, I'm not able to redeem credits for November, I have had 124 votes that month, is it a bug?

[floral coral]

Hi

Do i need to add bot first to add it to a team?

[zinc oracle]

Yep

[floral coral]

Thanks

[karmic flame]

how do I add images to the description of the bot on the site

[elfin pendant]

Is my bot added for verifying as I add it on Topgg website or I have to do a separate process?

[candid mica]

wdym?

[sturdy swan]

I think it needs to get a certain number of downloads before it can be verified

[elfin pendant]

okk thanks

[floral coral]

Where i can add my bot to a team ?

Found

Nvm

[opal turret]

Any devs on? Can u ask me why it happened

[candid mica]

thats not top.gg issue....

[opal turret]

But if somebody knows

[candid mica]

you get blocked temporarily by cloudflare

wait 1 hour or so

or kill 1 in terminal (if it works)

[opal turret]

Well... I have no idea why it get blocked😅

Just line "The owner of this website..."

[candid mica]

uhhh lets not continue this in here

[opal turret]

Ok. Thx

[candid mica]

np

[sturdy swan]

How long does it take to get your project accepted? I've been waiting two weeks and I still see the message waiting to be accepted.

[candid mica]

no eta 2 weeks or more

[sturdy swan]

okep

ty

[tribal kernel]

how long does it take

for the

bots pfp to update

?

[candid mica]

no eta

devs on holiday probably be fixed in january

[jolly fox]

Is making trade bot against ToS?

[stoic socket]

What would it trade

[jolly fox]

Items

[stoic socket]

What kind of items

[jolly fox]

Accs, bot cash