#support

1 messages · Page 614 of 1

low cedar
#

i don't think i did anything out of the ordinary

celest chasm
#

Can you post a screenshot? u can DM it if you would like too

thin bolt
#

How can i accept team invite?

void dome
#

Hi there. Im trying to add my server but its there for me to select on this page

#

its not there*

celest chasm
#

ppl need to have a opt out option

sand roost
#

?

celest chasm
#

Well by global chat you mean having two text channels that like talk to eachother from two servers?

sand roost
#

if it has a "remove" option, that should work.

amber marsh
hoary meteor
#

why dark theme wouldnt work, when I click dark theme then save it says my form contain errors

sand roost
amber marsh
#

¯_(ツ)_/¯

cobalt sleet
#

The site is up

amber marsh
#

ok now loaded thanks but i had one more question

#

as of now the channel which gave bot updates is hidden so how will i know if my bot has been verified?

wild stoneBOT
#

@amber marsh

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

amber marsh
#

ok thanks

cobalt sleet
hoary meteor
cobalt sleet
#

In the long description

hoary meteor
#

and whats the point of having the options if it doesnt work

cobalt sleet
#

It's an old option from the redesign that wasn't removed afaik

tender hornet
#

Is there any api that can track votes today?

#

Or package

#

Npm

#

Ping me

wild stoneBOT
#

Don't ask to ask!

Just ask your question, it wastes time if you say "i need help" or "can someone help me?" instead of just saying what the problem is. Save your time and other people's time and just ask the question.

Please read https://dontasktoask.com/ for an explanation on why this is an issue.

hoary meteor
cobalt sleet
#

No

hoary meteor
#

is it just me or the background image is barely even working?

#

as you can see the transparency is nearly opaque

cobalt sleet
#

That's normal and intended

shut copper
#

what else can i do like this

#

what other iframes can i do

#

or any other cool things that your hiding 👀

rugged latch
#

Hi, I have a question

#

Do you review bots these days?

#

I waited like 2 days and i would like to know if i should wait more or just sit back

#

🤠

#

Christmas

candid mica
#

2 week+

#

moderators are on holiday

rugged latch
#

alright thanks

candid mica
#

np bro im also waiting for my bot, gotta be patient in this trying times

sturdy swan
#

where closing tag

#

this ain't xml it's html

hoary meteor
#

whats the css tag for font text color?

ionic thicket
#

/> means closing in there

plush spire
#

so i saw unbelivablaboat and its using iframes but you need a minimum 300 character description and how am i supposed to reach that with 1 line of code

reef falcon
#

When my bot verify

#

I waited 2 weeks

sturdy swan
#

-notified

sturdy swan
stoic socket
#

Staff only command

stoic socket
sturdy swan
#

yes

candid mica
sturdy swan
#

ok

reef falcon
twin hamlet
#

I've been waiting for my bot to be approved for 3 weeks, when will it be approved?

long ferry
#

Almost 2 weeks

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

olive wolf
hoary meteor
#

whats the css tag for the website font text?

royal falcon
#

Do I need to submit bot before adding it to the team?

obsidian locust
#

wich are doing nothing

plush spire
cobalt sleet
#

It won't be visible on your page

plush spire
#

yea ik but im worried you guys will like say im bypassing or smth

cobalt sleet
#

We won't. I literally suggested you should do it dog_Joy I wouldn't suggest it if it was against our guidelines. As long as the iframe is for your site and the iframe content doesn't break the guidelines then it's fine.

#

Bot page rules still apply to the iframe content.

restive jay
#

How can i use the bot

#

Rule bot

wild stoneBOT
#

@restive jay

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

hoary meteor
#

are the impressions and clicks in different categories listed when bidding per week?

#

besides where can i learn more about credits?

stoic socket
#

you'll get a better response there

woven sequoia
#

hey guys
i just submited my server to top.gg

#

and i see the comments there are a lot of comments that idk is it by top.gg or what?

stoic socket
#

They're not comments on your server don't worry

#

Its a broken feature which somehow lists every new review left on the site, not on your server

#

don't worry, it won't affectyou

woven sequoia
#

ah okay
i was just like
is this page attacked by people who send fake comments? 😄

#

and yeah ty 😄

stoic socket
#

lol

#

no problemo

untold cape
#

Does anyone know why my iframe is small in height?

#

<iframe height="1000" src="https://fusiondiscordbots.com/applicationbot"></iframe>

stoic socket
#

<iframe src="https://fusiondiscordbots.com/applicationbot"></iframe>

#

it will max out

untold cape
#

@stoic socket its still small, I added the height to try and change it?

stoic socket
#

do ctrl + shift + r

#

that will reload with latest version

untold cape
#

@stoic socket it works on preview but not on the actual site

stoic socket
#

you're seeing a cached version then

#

ctrl + shift + r

untold cape
#

could you check?

stoic socket
#

it also might be the text underneath

untold cape
#

just tried in a different browser and did that and its still the same

#

yeah thats just to fill the description. it works perfectly in preview though

stoic socket
#

you can fill the description with invisible characters

#

if you are using an iframe

untold cape
#

Just removed the text and its still the same

stoic socket
#

its maxed out then

untold cape
#

other people have it larger though?

#

it used to be full size until they changed the site design

stoic socket
#

its at its max size then

untold cape
#

how can i make it larger?

stoic socket
#

you can't

untold cape
#

it used to be though and other people have theirs larger?

stoic socket
#

could you send an example?

zinc oracle
#

just looking at it, its quite large on my end.

stoic socket
#

same ^

untold cape
#

oh maybe they've changed it, people appear to be using images a lot more. I am also on a macbook so it might be smaller for me

#

thanks for your help guys

sturdy swan
stoic socket
sturdy swan
#

ok

stoic socket
#

<iframe src="website url"></iframe>

sturdy swan
#

Ah ok thx

#
<iframe src="website url"></iframe>
#

I can do this ?

#

rwite a descriptions and add my website ?

sturdy swan
#

ok

plush spire
#

when is the refresh button going to be fixed, its been a while now

vagrant wigeon
#

but hopefully as soon as they can fix it

sturdy swan
shut copper
stoic socket
shut copper
#

what do you mean by that

pallid zinc
#

Hello I have a problem with my server on your internet site, I have added my server on it and since I put it I received 22 notices but which had nothing to do with my server, I asked them why it we leave this notice and he replied that it is not on this server but another server and that they do not know why their message and on my server in the notices?

stoic socket
#

They're not reviews of your server don't worry

#

Its an issue where the site is displaying all new site reviews, not your servers reviews

#

@somber parcel might wanna post something in #site-status about this

pallid zinc
#

No but basically in my reviews on my server I have comments from other server that are on it and when I ask people they tell me that it is not for my server but for another server

stoic socket
#

Yeah thats what I mean

pallid zinc
#

But how do I see but notice on my server since there is a notice below my server which is not for my server?

stoic socket
#

They're not reviews of your server and it's only a visual glitch. You can see the ACTUAL review count slightly above

#

als

#

also

#

@lone anvil i guess i'll ping you, its an nsfw server

#

not sure why its not been locked KEKW

pallid zinc
#

Yes but people who want to post a review cannot block it

stoic socket
#

you have no actual reviews

#

i can see the same reviews, its the visual bug i'm on about

pallid zinc
#

Okay

#

But is it forbidden to put nsfw servers? xD

stoic socket
#

Yes

#

Wait

pallid zinc
#

Alright I didn't know I will take it off so

stoic socket
#

I'm not sure what the rules are now with the safety filter but I know that there was a restriction on NSFW servers

#

Don't take it off until a mod confirms, might be better lol

#

So you don't have to resubmit it

zinc oracle
#

still against our rules, safety filter didn't change our nsfw rules.

woven sequoia
#

how long does it take that we get an answer about bot verify on site?

stoic socket
#

ok

wild stoneBOT
#

@woven sequoia

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

pallid zinc
#

Alright I'll see if he disappears or not

stoic socket
#

its an nsfw server and its literally cvalled NSFW land

stoic socket
#

ah

#

it breaks rule 1 then

pallid zinc
#

Aww ok i remove ;-;

#

sorry

stoic socket
#

But yeah searching is a bit hit and Miss atm

#

Doesn’t always work as it’s supposed to

kindred pagoda
#

how i can know my bot was declined

#

if*

sudden dune
#

how do i add images in my bot's description

stoic socket
stoic socket
#

If declined

kindred pagoda
#

if is on mod logs

stoic socket
#

If your bot is declined you’ll be pinged in #mod-logs

#

If approved you’ll be DMd by @wild stone

sturdy swan
#

How long does it take to verify on top.gg?

stoic socket
#

2 weeks or more

sturdy swan
#

ok thx

sudden dune
#

is there like a guide or docs somewhere

stoic socket
#

<img src="img url"/>

sudden dune
#

or do i just do something like

<div class="container">
 <h1>my bot has this feature -></h1>
 <img src="..."/>
</div>
stoic socket
#

that would work yeah

sudden dune
stoic socket
#

yep

sudden dune
#

oo

#

what about css? do i just type it too?

stoic socket
#

Yep

#

well kinda

#
<style>
css goes in between here
</style>
#

put that at the top of the description

cunning tartan
#

i cant add bot

stoic socket
cunning tartan
stoic socket
#

You mean you can't add your bot?

#

To the website?

cunning tartan
#

ye

stoic socket
#

What error are you getting

cunning tartan
stoic socket
#

ok

sudden dune
#

there should be an error bruh

stoic socket
sudden dune
#

i just click the add bot button again and filled the stuff and now it submitted

#

they should fix the website tbh

mighty plume
#

Cómo añado más de un dueño a un bot en top.gg? No sale la opción

How do I add more than one owner to a bot on top.gg? The option does not come out

thin bolt
#

I asked to add a bot, but I didn't get a confirmation in my DMs. Is that a problem?

#

Bot ID: 923267906941370368

sturdy swan
#

Hello i have a problem

stoic socket
stoic socket
thin bolt
soft bronze
#

A lot of days have passed and bot hasn't accepted yet, what's the problem?

lone anvil
#

dont ghost ping the role thanks

soft bronze
#

.-.

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

wispy wasp
#

If you press the refresh data button, it is still being updated, such as:

#

oh

wary salmon
#

How long for bot profile picture to update?

#

It's been a bit

#

(Ping me when/if you respond)

fluid birch
night totem
fluid birch
wild stoneBOT
night totem
#

no entiendo ingles

night totem
sturdy swan
#

i cant submit my bot

#

ongoing issue?

#

ping me when u respond

stoic socket
sturdy swan
#

apsolutly nothing happens

#

litteralty

stoic socket
#

Send a picture of your tags?

sturdy swan
#

it does nothignb

#

no error

stoic socket
#

Exactly

#

send a picture of your tags

sturdy swan
sturdy swan
stoic socket
#

remove the long ones

#

the max tag length is 25

#

there is no error for it at the moment

sturdy swan
stoic socket
#

Its because of the length of the tags

sturdy swan
#

hello, i am trying to have top.gg give a Role Reward for voting for my server but it did not work. I have a bot called Vote Tracker that also Rewards a Role for Voting. That did work. i am wondering if this is a conflict or there is a problem with top.gg?

long ferry
#

Where is DSL's highest role? Is it above the vote role

sturdy swan
#

i have the Top.gg bot higher than the Reward Role

#

@sturdy swan

#

Hello, I was wondering if my request of bot can get requested on christmas day cause I want people to have a merry christmas with a free bot and they don't have to pay for premium

vagrant wigeon
#

sadly we cant control when your bot is reviewed :( i doubt many bot reviewers will be reviewing bots on christmas either nyaaNod

long ferry
stoic socket
#

Nope

#

the bot is literally called Top.gg

#

@small lantern

sturdy swan
stoic socket
#

Which DSL?

#

There are many Discord Server Lists out there

#

Do you mean the official Top.gg server bot?

long ferry
sturdy swan
#

lol i think we are getting confused. i have the top.gg bot higher than the Reward Role. then he tells me there is a bot called DSL that is not from you

long ferry
#

DSL was @small lantern previously called

#

Can you actually tell us where that message is? Definitely needs to be updated

#

also, does it have manage roles?

stoic socket
#

Basically, if you currently have a bot called DSL in your server, its not for this Server list.

long ferry
#

as long as the bot is @small lantern, you should be good

sturdy swan
#

Top.gg bot has manage roles enabled

long ferry
#

whats the server id?

sturdy swan
long ferry
#

Quick heads up, we do not allow servers to mention nsfw within their description, so I'd like to ask you to remove the mentioning of nsfw within your description

sturdy swan
#

kk

long ferry
#

though the reward role seems to be set correctly

sturdy swan
long ferry
#

the word nsfw is good enough

#

Could you tell me what permissions the integration role "Top.gg" has?

#

aka what permissions the roles on @small lantern are

sturdy swan
#

The Top.gg Role has manage roles & create invite permissions enabled. thats all

stoic socket
#

my question (unrelated) is why /servers and not /server hmm

long ferry
#

thats giving me ocd aswell, no worries

long ferry
stoic socket
#

also i found a sus nsfw server

long ferry
#

could you perhaps ask another user within your community to confirm it does work

long ferry
stoic socket
fast axle
#

YES YES IM ALMOST DONE WITH MY NEW BOT

long ferry
#

yeah just dm me the id then

fast axle
#

HAHAHAHAHAH

sturdy swan
long ferry
#

Top.gg can unfortunately only reward one role with rewards

sturdy swan
fast axle
#

oh

plush vigil
#

how do you review bots now

#

i cant find whwre you do on the site

long ferry
#

One sec

unborn oracle
#

Can someone help me with my server

fluid birch
sturdy swan
#

hi, i'm trying to click "accept" but it doesn't work

supple mica
sturdy swan
#

nop

stoic socket
#

Lmao

sturdy swan
#

just dont accept

stoic socket
#

The accepting button is broken

supple mica
#

Yeah but that's a work around not a fix smudge

stoic socket
#

So are invites in broken

#

A bit hit and miss

supple mica
#

Thought it still half worked, I guess not

sturdy swan
stoic socket
#

?

sturdy swan
#

i dont know what to do

long ferry
#

That button should be functional

#

I assume you're not familiar with inspect element are you

severe swift
#

what's the I

#

i*

#

i am very dumb

rocky pendant
#

!servercount

#

is the dbl_token the webhook token on top.gg

#

?

covert scaffold
silver lichen
#

whens profile picture not showing going to be fixed?
it affect my growing

covert scaffold
#

When is top.gg going to be fixed

#

refresh doesnt work

#

pfp are broken

#

and so much more

mortal wing
covert scaffold
#

damn

mortal wing
#

I mean

#

the functions are broken

covert scaffold
#

its not

#

that means its broken

mortal wing
#

no

sturdy swan
cobalt sleet
#

-rdissue

wild stoneBOT
#

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

covert scaffold
#

and its under a very old bot name

sturdy swan
#

just wait for it to get fixed

#

and also

covert scaffold
#

I have beem waiting

sturdy swan
#

clear your cache ™

cobalt sleet
mortal wing
azure fjord
#

hmm

cobalt sleet
#

Christmas break? No official break for volunteer staff dog_Joy we can still review bots if we want to

mortal wing
#

No i mean for them selves

#

y'know

hasty osprey
#

hi i got 200 votes so how much auction credit will i get so and where will it be

#

@cobalt sleet

wild stoneBOT
#

@hasty osprey

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here to learn more and here to participate.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits **first **and then pay the rest with the supported payment providers

If you wish to read more about auctions, check out our support articles about auctions.

#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

brittle orbit
#

oop

crimson timber
#

tomorrow is 2 weeks Yees

cobalt sleet
#

2 weeks or more

reef falcon
#

Yep

random marten
#

Why isn't my bot on the new section of top.gg?

#

it's like almost 1 month or so

sturdy swan
#

I can't see #logs

mortal wing
sturdy swan
#

👍

brittle ruin
#

Can't submit bot

sturdy swan
#

H

#

J

thorny orchid
#

when will the refresh data thing eork

#

alr

brittle ruin
#

Yes it's filled properly

violet ferry
#

Hello, I have a question: Can I put embeds in the description of the bot?

violet ferry
coral sandal
#

whether this is a genuine discord giveaway, it came to me like this

#

@somber parcel @cobalt sleet

#

@tawdry grove @steady finch

steady finch
coral sandal
#

no but it says it's organized by discord?

obsidian locust
#

false

violet tapir
#

Nevertheless, there's a high chance it's already claimed.

cloud star
#

it could be a hyperlink that leads to another website though, if im not misunderstanding your message
like [https://discord.gift/abcd](scam.link)

cloud star
#

lol

spiral tartan
#

lol

#

sorry

violet tapir
#

link that's a 'hyper link'.

cloud star
#

oh

#

well, you get the point

#

i hope

violet tapir
#

Oh wait, I didn't get the joke kekw

spiral tartan
stoic socket
#

And the bots likely been involved in a Token leak, I've had these reported to me a lot recently

orchid atlas
#

How do I add more creators to my bot?

stoic socket
#

You can add creators using the Teams feature

orchid atlas
#

tysm

#

Dankmemer Shows Two Creators, I Need To Do It

#

Teams show the team and not the creators

long ferry
#

You can't do that anymore

orchid atlas
#

Why?

long ferry
#

Creators were removed and moved to Teams

earnest falcon
#

hey i just updated my Server on top.gg and now its not showing up when i search for it

#

@long ferry xD

long ferry
#

Name

earnest falcon
long ferry
#

Am pretty sure it will never show up

#

Consider using normal text in your server name

earnest falcon
#

why not?

#

@long ferry

long ferry
#

Search is using normal text, not Special Font text like on your server name

earnest falcon
#

so remove 🪐 and it will show up?

long ferry
#

No

earnest falcon
#

ahhhh okay

#

xD

#

so just remove fonts

long ferry
#

ᴅʀɪᴊᴏɴ | ᴄʜɪʟʟ & ꜰᴜɴ🪐

#

This cannot be searched for

earnest falcon
#

but the 🪐 is ok right?

long ferry
#

Wouldn't have any impact on search

#

But the font

earnest falcon
#

Okay

#

so just remove it and it will show up agian right?

#

or do i have to make any changes on the top.gg website

#

@long ferry i changed it but i still cant find it

long ferry
#

Now you'll have to wait for the server name to update

earnest falcon
sturdy swan
#

if u want my love ooooo

long ferry
#

Should be hours, can be longer

earnest falcon
long ferry
#

Can vary

earnest falcon
#

Okay

sturdy swan
earnest falcon
#

i will wait 24h for it

fiery compass
#

Hi i want to delete my bot from website.

long ferry
#

yup, use the delete button on your bot page for that

fiery compass
#

Oh i dint see thnaks

gritty heath
worn sigil
#

help

#

@cedar wind

long ferry
#

just ask what you need

#

no need to ping staff

worn sigil
#

ok

#

when will me bot get approoved

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

worn sigil
#

it's been 1 week

long ferry
#

yes

#

no need to repost

worn sigil
#

ok

runic raptor
#

hello

worn sigil
#

i am very sad

runic raptor
#

When will you accept the bot I made?

long ferry
#

see above

cloud star
#

is there an eta on when the refresh data button works again? ive asked here some time ago why my bots pfp wasnt updating, and they said its because of the refresh data button isnt working as of now

long ferry
#

theres no eta

cloud star
#

oh

#

alright

late palm
#

seems like my reviews section is broken

#

any clue?

long ferry
#

Known issue

late palm
#

is it a general issue?

long ferry
#

happens on multiple entitites

late palm
#

aah got you

#

thank you!

sturdy swan
#

Is Announcement fixed r_breh

#

For bot page

long ferry
#

it should generally work as far as I'm aware

sturdy swan
#

Hope it does

sour nest
#

hey I added my bot on top.gg its gone for approval, how will I be notified whether my bot is rejected or accepted

long ferry
#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

sour nest
#

thanks

fluid rapids
#

One message removed from a suspended account.

#

One message removed from a suspended account.

long ferry
#

then you simply wont be notified

fluid rapids
#

One message removed from a suspended account.

weak elbow
#

need help from a discord mod

long ferry
#

we're not discord, contact discord through their support system

#

-notdiscord

wild stoneBOT
bold shale
wild stoneBOT
bold shale
#

oK

#

k thx

kindred pagoda
#

My Bot As Been Declined And I Never See it?

#

Or They Still Testing It

stoic socket
#

@kindred pagoda your bot hasn’t been reviewed then

#

If you’ve not heard anything back

kindred pagoda
#

ok

runic raptor
#

When is a my bot accepted?

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here

runic raptor
#

ty 💙

rocky pendant
heavy tundra
#

i cant add my bot help

grand ravine
#

Why can't you?

kindred pagoda
#

how many time normally takes to bots be accepted

sturdy swan
#

What ?

stoic socket
sturdy swan
#

???

stoic socket
#

You're trying to use bot commands in a channel which Bot's don't have access to

kindred pagoda
stoic socket
#

Yes well its different now

#
  1. its christmas, so be patient
  2. wait times vary
sturdy swan
#

i wanma remove my bot, do i need to say/submit to you or i can remove now?

long ferry
#

you can use the delete button on your bot page

sturdy swan
#

So I don't have to let you know about this, right?

long ferry
#

nope you dont have to

#

you can simply go ahead and delete it

grave yarrow
#

Does top.gg pay the developers in real cash?

grand ravine
#

No

sturdy swan
#

its not a real cash

grand ravine
#

If anything it'd be the other way around

#

Cuz free ads

sturdy swan
#

yea

grave yarrow
#

Alright thnx

sturdy swan
#

you all need to wait.

sturdy swan
loud turtle
#

My website isnt working when i clink on a link to vote or type top.gg on google the site loads for a second and then switches to a full white loading screen

sturdy swan
#

I sent my bot page for approval and in the docs its written that they will check the bot for its commands ... i havent opted for a server yet and am only testing it on my pc it is ready for its release tho.... and i have gotten a deal with a friend of mine and he will give me the server from 28 december or new year so would you guys be able to tell me when you are manually testing it so i can run the bot???

grand ravine
long ferry
#

We cannot tell you when it will be reviewed, you need to ensure that you have proper hosting before submitting

#

if your bot gets reviewed when it is offline, it will be declined

sturdy swan
#

what about a day or 2 in advance?

long ferry
#

No

#

Get reliable hosting before submitting

grand ravine
#

You're supposed to keep the bot's uptime as high as possible (since public bots should be 24/7 anyway)

sturdy swan
stoic socket
#

Go to inspect element and see what errors occur, if there are any

loud turtle
loud turtle
long ferry
#

not sure what you're seeing there

stoic socket
#

I don’t think you’re on the music tag

#

It would highlight #music as the main tag on each bot

long ferry
#

nah not always

stoic socket
#

Ah

long ferry
#

I still dont get what issue you're having

stoic socket
#

Scroll down

long ferry
#

click on that

stoic socket
#

When will we find out meme comp winners btw

long ferry
clever sentinel
#

same for me

long ferry
#

I am again, yet not able to reproduce

#

so thats cool

#

just try again later

dreamy abyss
#

Works fine for me too 🤷‍♂️ Weird

flat beacon
#

Any idea about how to reload the bot's avatar ?

long ferry
#

not possible right now, refresh data is broken

#

no eta

flat beacon
#

ok thx

tacit hinge
long ferry
#

Nothing to worry about iara_love

versed jackal
#

I keep getting the "Your application is not public" error.
My application is public.
It is a bot.
Yes I am sure I am looking at the correct application.
I entered the correct user ID.

stoic socket
#

Clear cache

versed jackal
long ferry
#

whats the id

versed jackal
long ferry
#

try again later

versed jackal
#

been waiting for an hour

stoic socket
#

Try another browser maybe

long ferry
#

Is it an actual bot or just an application without a bot

versed jackal
long ferry
#

only thing I can say is to try it later, past an hour

versed jackal
#

k

lilac blade
#

Thx

undone skiff
#

Question, do you need the members intent for top.gg to display the number of servers your bot is in?

stoic socket
#

Nope

undone skiff
#

All right, thank you

earnest falcon
#

how can i add the serverwidget in my server description?

long ferry
#

you can either use markdown or html for that, the description supports both

earnest falcon
#

wich one is easier?

long ferry
#

markdown honestly

#

Is basically what you can do with this formatting on discord

#

though you might be somewhat limited on what you can do within your description, for example it doesnt allow you to dynamically change font sizes or the font family

#

but definitely markdown incase your only goal is to have a basic server page informing your users about your server

long ferry
#

discords widget is html based, though should be pretty straight-forward by just pasting it into the description

#

though just a matter of copy-pasting the html code from the server settings

earnest falcon
#

Ok

stoic socket
undone skiff
#

my bad i'll delete and repost there

stray spear
#

does anybody know why does the bot not give automatically a role when somebody votes the server

earnest falcon
stray spear
#

it literally has an option for that

earnest falcon
#

then idk

stoic socket
stray spear
long ferry
#

whats the server id

stray spear
long ferry
#

yes

#

your server id

stray spear
#

for what

#

do u need it

#

oh u a mod

#

dms

long ferry
#

First of all, your server invite is valid, please make sure to update it

Also, does @small lantern have the correct permissions? It requires manage roles to add roles to users who have voted

stray spear
#

what do you mean its invalid

long ferry
#

Also, is the highest role of @small lantern above the voter role

long ferry
#

of the server id you gave me

stray spear
#

how do i change that

long ferry
#

You should be able to simply use the "create invite" button within your server page, if that doesnt work, then create a invite on your server and paste that in

#

use the save button afterwards

stray spear
#

thanks i did all of those things

long ferry
#

Seems to have worked after voting

merry dock
#

when ever I load into the website it doesn't work? I have cleared my cookies also

long ferry
#

try a different browser

merry dock
#

ok

#

I went in incognito and it looked likes it worked

#

how often do the vote credits get removed from your account?

clear marten
#

if our bot has been approved will there be a notification?

long ferry
#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

long ferry
clear marten
#

thx

merry dock
#

ok

#

thanks

empty dune
#

How can I remove collaborators from my bot?

long ferry
#

move your bot to a team

#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
empty dune
#

Ok thanks

near stag
silver crow
#

does command ticket require server permission?

long ferry
wild stoneBOT
#

@silver crow

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

copper hound
#

Hey my server is marked as NSFW and locked. But last time I checked my server is a gaming server. The entire server is safe. Also some guy is sending NSFW comments in my servers comments. Can you guys check it out and delete the comment and unlock the server please

sturdy swan
#

how can i find the owner of a bot by his ID like get all of the bots he made

long ferry
copper hound
sturdy swan
#

Hellow

long ferry
sturdy swan
#

I haven't voted. My wifi got disconnected and came back saying I have voted already

long ferry
#

did that bot tell you you can re-vote?

sturdy swan
#

I haven't voted in a month

long ferry
#

try again in an hour or so

sturdy swan
#

Oh looked at my inv on the bot I got the reward somehow

#

Like it redeems it automatically when something goes wrong

copper hound
silver crow
# long ferry -wrongserver

I'm asking bro, does the command ticket require server permission or not, or does it require server permissions such as manage guild etc

long ferry
#

We cannot help you here

#

you're asking for a bot we do not provide support here

#

or are you actually talking about getting your bot approved?

copper hound
long ferry
#

unlocking servers does not work right now

jagged breach
#

what are vote credits?

mortal wing
delicate flint
#

Help

#

Help

#

Help

#

👋

#

That I misclicked report button to a comment how can I unreport that comment now on top.gg?

mortal wing
#

Its fine

#

You can't unreport

#

If it didn 't break the tos your good

#

dw about it

#

takes a long time to review the review any ways

hoary meteor
#

Merry Christmas

delicate flint
sturdy swan
#

Hey, I’m wondering if I can destroy a bot application

#

as I just don’t need it on top.gg

long ferry
#

You should be able to delete it from top.gg

#

By using the delete button on your bot page

heavy tundra
rotund burrow
#

Help 👋

grand ravine
rotund burrow
#

how could my bot approved

grand ravine
#

It needs to be reviewed first, which should happen in around 2 weeks

rotund burrow
#

How to be considered or just wait

grand ravine
#

Just wait

grand ravine
#

You sure?

mortal wing
grand ravine
#

Remember 1 month is 30/31 days

#

Not 3

mortal wing
#

Top.gg Date

1 day = 1 day
6 days = 2 weeks
8 days = 1 month

heavy tundra
#

bruh

rotund burrow
merry sandal
#

when im clicking submit bot nothing is happening in the console it is showing

#

is this a known issue?

sturdy swan
#

show your tags

merry sandal
sturdy swan
#

remove the long ones

merry sandal
#

ok

#

thanks

grand ravine
#

And don't use hashtags, that'll hinder your ability to be found on search through actual tags

severe tundra
#

the "servers your bot is in" doesnt work? and I can't switch back to the old theme to fix it either?

neat merlin
#

hi, when i put my bot in top.gg and it gets accepted, those who vote for the bot, i want the bot to send a message telling me that @user voted for the bot in top.gg

grand ravine
#

Use the webhooks after you get approved

#

They're exactly for that purpose

neat merlin
#

oo

neat merlin
grand ravine
#

U first need to be approved to gain access to it

nocturne sparrow
#

I can't remove my bot from top gg

#

Vote is giving an error too

#

It should be removed but it's still there

mortal wing
#

Well thats why the vote is not working

#

Give it some time

#

It'll get removed

nocturne sparrow
#

ok sir

modern torrent
#

Hello

#

Guys

#

I need probot how to take

#

It 8s not comming

#

There is coming that verify your email

celest spire
neat merlin
mortal wing
#

843552886423814144

sturdy swan
#

hey so

#

i'm experiencing several issues

#

first one, my bot avatar does not appear, second one refreshing data crashs the site, showing an issue to retry for live version, and the problem stands incorrected, same issue w/ my profile pic (the pic of my profile sometimes works sometimes not)

#

already cleared cache, unlogged all of that

#

using Opera GX

sturdy swan
#

ok, ty

stoic socket
#

843552886423814144

#

@vagrant wigeon

#

2 reports, BONK

vagrant wigeon
#

-b 843552886423814144 dm ads to staff and other members

wild stoneBOT
#

upvote I am the devil#7697 was successfully ban

sturdy swan
stoic socket
#

Lmao

lunar geyser
#

What is the use of <@&556148669242408971> role and does it have any perks?

mortal wing
#

Used to, not anymore

ionic jasper
#

I'm getting troll reviews and really dumb questions in the reviews section of my bot such as: "how do I use the commands (2 star rating)" and "noob noob noob noob (1 star rating)"

What do I do about such people, it really affects my bot's rating

#

I have reported those comments btw

stoic socket
#

Then if they against the guidelines, they will remove them

#

There is no ETA on review removals atm

ionic jasper
#

alright

#

I'll wait

celest spire
stoic socket
ionic jasper
simple holly
ionic jasper
#

ah

#

clear cache

stoic socket
#

Might not be the solution

#

Depends what page they’re on

ionic jasper
#

yessir

#

maybe the bot hasnt been approved yet?

stoic socket
#

^

celest spire
stoic socket
#

Hmm

ionic jasper
#

log in

#

and try again

stoic socket
celest spire
#

already tried logout login

stoic socket
#

Ok

ionic jasper
#

alright, imma take my leave

#

cya

stoic socket
#

Clear cache

celest spire
#

k, lemme try

celest spire
stoic socket
#

Is it definitely your bot?

celest spire
stoic socket
#

Try a different browser

celest spire
#

I've to login in diff browser then, but lemme try 😅

celest spire
stoic socket
#

Ah

#

I’m not sure then

sturdy swan
#

Hello, it's been 2 weeks and 1 days that I wait for my bot to be seen when will it be checked?

tawdry grove
#

There is no exact time. Please be patient and wait.

tawdry grove
sturdy swan
#

ok

#

913529467123675196

tawdry grove
#

Your bot is in the queue.

sturdy swan
#

Ah ok Thanks

#

And how long do I have to wait?

tawdry grove
sturdy swan
#

Ah ok

limpid venture
#

hello

stoic socket
#

Using CSS

limpid venture
#

help me pls

#

can i get sample??

#

im bad at css

#

lol

outer shuttle
#

My Bot is a month old and has not yet arrived

crimson timber
#

hey, does any1 know if its against TOS to have shards on bots before it hits the 100 guild limit?

sturdy swan
#

its not

crimson timber
#

i have a friend who is doing it before 100 guild members and he said its not against tos because it is recommended for public bots in multiple servers and u get bad ping

#

oh okay, ty

sturdy swan
crimson timber
#

oh sorry, i thought it had things to do with top.gg

sturdy swan
#

also its not recommended to shard if you arent even at like 1k+ servers

crimson timber
#

maybe im just dumb

crimson timber
sturdy swan
crimson timber
stoic socket
#

be patient

#

also, its christmas

sturdy swan
#

...

stoic socket
#

?

sturdy swan
#

In the past, after choosing a category, the most points were at the top, now there are bots I've never heard of in the list, and even though I chose the best ones from the right instead of the new ones, I got 200 300 votes. ?

lone anvil
somber parcel
sturdy swan
#

There are hundreds of moderation bots and the bot with the most votes is 57 votes???

lone anvil
#

what are you searching for?

#

also dont ping every single staff member for a simple issue

sturdy swan
lone anvil
#

can you send the URL?

obtuse tangle
#

How long does it take for the project to be approved?
It's been like 2 weeks~

raw drum
#

How can I remove someone from the developers in my bot ?

lone anvil
sturdy swan
#

Cache issue

lone anvil
obtuse tangle
#

Oh alright, thanks.

sturdy swan
sturdy swan
#

I need another bit of help

#

not sure if you guys can do this

long ferry
#

ask away

sturdy swan
#

but my previous server called Troll fellow's got hacked and deleted and we lost all our member's if you can provide me with there id's or

#

i can still see its page on top gg so do you guy's still have access

long ferry
#

provide me with there ids meaning what

#

of all the members?

sturdy swan
#

so i can contact them

long ferry
#

Cannot do that, sorry

sturdy swan
#

most of them are back

sturdy swan
#

no way possible?

long ferry
#

As iirc user ids are not stored from all members either, nor would we provide these ids if we'd do

wintry mist
#

Are any "Bot Accepted" messages coming into #mod-logs at all? Seen only declined ones so far
Wondering, in case I get accepted and don't receive a noti (Usually due to turned off DMs)

long ferry
#

approved bots would normally show up in a channel called logs, which is hidden right now

wintry mist
#

Ah alright

sullen zealot
#

Why analytic is false?

deep copper
#

Hi, a mounth ago I change the profil picture of my bot but it still havent change on the website. The former pp even disappeard. Any ideas ?

#

sorry for my bad english i’m french mathox1Nul

stoic socket
deep copper
#

Yeah, i tried it a couple times but didn’t worked :/

long ferry
#

cannot reproduce either

#

not on an anonymous user either

obsidian locust
#

Clearing cache doesn't fix it

long ferry
#

cant reproduce on chrome aswell

main rock
#

is the refresh data button fixed?

stoic socket
#

Nope

main rock
#

its been 3 weeks now 💀

stoic socket
#

Yup

unreal condor
#

Hi

long ferry
#

report the review

stoic whale
#

alr

sturdy swan
#

hi ,

#

How long does it take to accept the bot?

sand roost
#

but due to the holidays even longer

sturdy swan
#

ohhh , noo

steady spire
#

i got a dm from luca bot saying my bot got approved on top.gg but when i check the page on top.gg it says not approved yet do i have to wait for it to get approved there as well or something like that?

grand ravine
valid gust
#

is it possible to do an ad with topgg credits ?

stoic socket
#

Yes

restive lily
#

anyone know why my bot token for top.gg randomly changed?

stoic socket
#

Possibly because you leaked it

restive lily
#

what do you mean?

stoic socket
#

Discord would only reset token if it was leaked

restive lily
ionic thicket
stoic socket
#

OH

#

I saw bot token and thought you meant discord bot token

restive lily
#

mb

stoic socket
#

Not sure of any reason why it would be reset

earnest falcon
#

why cant i see the vote analytics for my server?

#

i have 86 votes

#

and none of them are showing up on the analytics

#

here i have the votes

#

and none of them are there

restive lily
earnest falcon
restive lily
#

what's this

earnest falcon
#

thats my server membercount

restive lily
#

support server?

earnest falcon
#

no

#

its my Discord server

restive lily
#

how do you submit your user count to their api?

earnest falcon
#

automaticly

restive lily
#

oh

#

cool

tiny abyss
#

sorry for the dumb question. its a simple one, really. i signed into top.gg using discord of course, tried to add my server or to even look for my server and nothing is there. all there is, is a 'refresh' button. what am i doing wrong? totally new here

stoic socket
#

Make sure the Top.gg bot is in your server

tiny abyss
#

thank you.

#

anything else i should know?

stoic socket
#

Nope

#

Lmk if you have any other issues

hoary meteor
#

Idk

#

I have a issue big bum as

stoic socket
#

?

long ferry
#

@hoary meteor Hey hey, I've gotten a report from a user within our community that you seem to try to redirect drama between 2 other users. I'd hereby ask you to keep drama within other users out of top.gg and not try to involve other users within our community that are completely unrelated to that. Thank you.

Noting this within support as you seem to have disabled direct-messages.

young kestrel
#

Guys I want to monetize my discord server by creating a VIP Roles for members to be able to have access to a certain are of the server for a monthly charge of $10 where general members wont be able to access without signing up for the monthly fee and getting themselves a VIP role.. My Question is what bot do I use thats the best and easiest and neatest to implement this in to my new server

coral reef
young kestrel
coral reef
reef cradle
#

why my friend add my bot then it said something went wrong 403 Forbidden??

long ferry
#

your bot needs to be approved first before being able to be invited

reef cradle
#

ok

#

let me see

hoary meteor
#

Not I’m not

sturdy swan
#

what's that?

#

maybe you sent it in the wrong server?

#

if i wanted to report a bot that's able to raid servers but isnt it on top.gg can i still report it?

hoary meteor
#

This person is trying say I sexual harass her and I didn’t

sturdy swan
#

top.gg isn't discord, so it should be quite an obvious yes

hoary meteor
#

I didn’t say anything bad I was taking up for her

sturdy swan
#

who's "her"?

hoary meteor
#

This dude is the one said everything

sturdy swan
#

what dude lol

hoary meteor
#

Her name is Jules

#

Bryce

sturdy swan
#

and why talk about that in here

sturdy swan
#

we can't help you dougward

#

this is a server for top.gg. I guess you already know what top.gg is

hoary meteor
#

Bryce is the one that was saying sexual harassment Jules

#

Not me

sturdy swan
#

none of them are in this server

hoary meteor
#

And I got blocked for it

#

How can I become a bot

sturdy swan
#

alright? Just move on. and use this channel for the right topic

sturdy swan
hoary meteor
#

Huh

sturdy swan
#

you got a lot to learn, kid

hoary meteor
#

I’m not a kid buddy

sturdy swan
#

by looking at your experience and grammar i actually think you are.

#

do you even know what server this is?

hoary meteor
#

I’m 34 years old

sturdy swan
#

alright then.