#support
1 messages · Page 609 of 1
Clan donations
No, but that shouldn’t change much at all cause I’ve done the same thing to another server just fine.
You can only edit/publish servers you are the owner of.
How come I did it before without ownership?
Unless the owner of the server puts it on a team and invites you to the team.
It recently changed, in the past month or two
Great….
We had issues with users having permissions to servers they shouldn't, so it was changed to be this way for security
Gotcha, alright well thanks for the response.

How can we format descriptions?
Markdown or html/css
You meant auctions?
-credits should help
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Whats the average ETA?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
My monthly marketing budget is:*
its asking this
what does this mean
like how much i get, which is 15$ by votes or how much i can pay/invest
Yes
can my application for auction get rejected as well?
^
Let me try
I cant even save
check if you have any errors on any field
check if theres a banner saying you have validation errors
No errors. Also it works on visual studio code. I coded it there
Are you using js within it?
no inline js either? (onClick for example)
Are you also meeting the requirements such as long description being at least 300 characters
and your short description being below 140
What do your tags look like
Wdym
Screenshot it
If I dont use html it works tho
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
you can do so by going to your server page, then pressing the delete button there
When my bot will be approved?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
How do we know that our robot has been verified on the site?
I want to see the wrong server message
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
-notified
oh, okay sorry
918114466497961985
Read this @polar chasm
Bruh I want to see the wrong server message
Wait time is closer to two weeks right now
Can you check my bot in which que
I want to see the wrong server message
Bro it's getting increased earlier it was 10
What's happening
We lost a lot of reviewers due to the age requirement being 18+ now
Oh
Ye
So hire more
we are, applications can be found in #announcements :)
feel free to apply if you think you qualify.
I have filled now what to do xiuh
you wait to see if we contact you
ty for applying 
How can I know if I submit bot
u submitted your bot on the 5th
5th December?
yes
Ok ty
What does this mean, have I been rejected?
yep
What is the solution?
dm the reviewer that declined your bot, they can provide better information than we can. @cobalt sleet
İ dont have anythink write my bot description my bot is just an ticket bot
Then explain what the bot does and it’s commands
(Sorry if someone else replies, my wifi is dead rn )
can i know when i had submitted my bot?
Congratulations on the promotion @cobalt sleet
on the 5th of december
Thanks
How long do I wait for him to react? 
it takes one week or more right now
ok ty
Why can't I transfer the ownership of my bot?
I believe your bot needs to be approved first.
All you need to do is be patient and then you can transfer it at a later time.
The current wait time is approximately one week or more.
Because EVERYTHING is bugged on this ugly new page
I am in a team with my friend and he even can't see the bot
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Oh, oops
Is able to change the overview name?
you could change it on discords end and then use the refrehs data button
though that button is not functional right now
-support smelly
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
while your bot isn't approved yet you can always cancel the submission and have the other guy submit it
Good evening ! I just noticed that my bot was not accepted or refused, I have been waiting about 2 weeks, is this normal?
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
Ok thanks, by the way how do I know when I added it?
I added it on the 3rd okay thank you
-upto
How long do I wait for him to react? :bnx6_brivenHMM:
staff only
read above
dont press create invite if you're adding a custom invite link
You'll need to create one on your server and paste that in
the create invite button isn't really functional right now
hello i'd like to report vote manipulation with a bot...
DM a mod
Email support@top.gg
They're changing support site company
I added my server to top.gg but when I click "view server" it sends me to a 404 page, please help
clear your cache
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
I know how to clear my cache... you try to access the server page @long ferry https://top.gg/servers/914431372586778635
go to /edit first then
ik this is support but cacheclear and not clearcache??
What about edit?
you need to fill everything out first
My botpage doesnt have a pfp, am I missing an upload button?
Have you changed the pfp on discord recently?
No, it's been the same for around 2months
is there something where i can see my position in bot queue?
There's not
How to set annouce vote server when it have vote
Hi, I have applied, but the application ID of my bot is different, so it gives an error when inviting with a client ID.
What can I do for this.
is this a known issue? hasn't updated for roughly 2 weeks now
you need to apply with the ID of your application.
yes, the refresh data button to refresh the name and pfp is currently not working. the dev team is aware and is working on a fix :)
sweet, makes sense. thank you!
I can't see it for the server
I applied that way, would I have a problem?
if we try to invite your bot and it errors, itll be declined. so you need to make sure you apply with the right id
can you check it out?
Application ID: 197316750356774912
Client ID: 197354506713825281
I hope it's not a problem
it doesnt look like it is
thank you
@wary gust are you the owner of the server?
are you logged in? to the correct account?
ahh, you need to be the owner to edit a server page. to fix this, the user who owns the server will need to create a team and add you to it, then transfer the server to that team
Impressions counts are a little bugged rn
Try refresh data on creator controls, not sure it will work currently as it is a known issue ig
nope
doesnt work
same with u?
Even same for me from past 7 days
e
@mac
is there a way to make top.gg bot generate the invite link in a designated channel instead of a random one
What are the requirements for auction accounts for bots?
just have a bot
i dont understand
I mean does it require me to pay other than the 100 vote reward of 15$ or there is any minimum server count requirement?
@mac
647281002544103444
Thanks for reporting
Sure! Just change the bot's permissions so it can only see the channel you want to generate an invite for in your server, then click the button on the site.
There's no minimum server count requirement for auctions.
-rdissue
The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.
I did that, it still somehow managed to grasp a channel
I made sure it can only see the rules channel, but it created an invite for my media channel
hey there! Could someone please remove my nickname?
@cobalt sleet ^
Done
Someone in general asking for a nickname reset too
apply it on bot not on the application
if still not showing , turn on the bot and send a ss of that
-rdissue
@cedar fjord
The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.
normally through that
The linked page on the Your project has not been approved yet Read this article for more information. leads to an empty site btw
yup we know
what is this?
lol
Hey so I’m curious with bidding if you win the bid how many hours do you have till you have to pay for the tag.
How the server count on dbl works? I am asking this because my bot is more than 40 servers but dbl statistics shows 0 servers
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
How can I find the mod Nicole to dispute the denial if my Bot submission?
@vagrant wigeon
Thanks ❤️
How do I update the avatar for the bot?
Normally through the refresh data button, which is not functional right now
there was no ad?
Interesting, any ETA on that?
There's none
How long has it been down?
Why the Refresh button keeps loading forever
@atomic garnet Look up
This message
thanks
12 hours iirc
a week or so
@cobalt sleet@lone anvilSince you are the two people online in the chain. What's the ETA on that button getting fixed if it's been down for a week?
Okay cool thank you
any news on why reviews cant be posted?
Cant reproduce the issue you had
Can reproduce that on my own bots though, because I own them
wym?
the issue on your friends end was not being able to create reviews right?
on your own server, but able to on other servers?
yes
whats their ids and the server id they cannot add a review on
another thing: are they in the team which owns the server?
which is something I can only figure out with their ids and the server id
yeah
880779226695995442 server id
893111574108196924 friends id
the friend is a member only
not in any teams
i'm having a similar issue with reviewing stuff which a team i'm in owns
whats the team thing exactly?
Thing is, I cannot figure out if it is intentional or not
because you cannot leave reviews on products you own or are part of the team of
but for everyone in my server i have asked not a single one can leave a review
i've always been able to review my own products tho
i can review bots i own not in a team
I'll add that to the issue then, I can't reproduce it myself, nor on an alt account
thank you
My bot have been without a image on the website for a while.
Is there a way to can get the website to update the bots logo, to what it currently is on Discord?
thank you
normally done through refresh data, which is not functional right now
Refresh buttom still error reee
Known issue ™️
yes
its on the long list of things to fix
i can
it literally just doesn;t let you review
screenshot
i'm trying their server and it wont wrok
button doesn't click
gonna check network tab now
check inspect element netwo yeah
the only things logging is the stuf loading, nothing when button clicked
why my bot not aprooving! whyy
Hello, I have a question for you but it contains private information, is there a way to create a private ticket?
Feel free to DM me for that
-upto
@wooden vector
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
does this help? here it shows we not in a team
how to add multiple owners?
Create a team, invite other owners to that team and then transfer bot/server to the team
What help do you need?
I think you need to create team
and what bot is "Voted bot"?
already explained how
ok sorry
Dms
Check libraries in the sidebar of https://docs.top.gg for the easiest way
Thanks 😊
@fluid birch I need help please can I talked with you in dms ?
Sure thing! I’m in school rn but I’ll respond when I get home
oh okay mate + good luck
Hello i have a question, Do you have any tab with the number of currently added servers listed?
it's not about bots, it's only about the discord servers themselves
@cedar wind hlo please approve my bot
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
please be patient and dont ping staff for that
Is that fine if i add server count before my bot get approved
you cant add a servercount when your bot isnt approved
Ok
Why did my account just join random discord servers?
I've changed my password but I still want to know what even happened
There is a high chance, that your token was/or is compromised.
oof
Check your settings -> connections
then check if you have any applications authorized that can join servers for you
Since that minecraft exploit is public could there be a cance the got it from there
Ok
If you wish to not have them join servers for you, then simply press deauthorize
that should then stop it
oh
you should see something like this
If not, then your account is likely indeed compromised
Found a bunch of things I didn't know about
Yup, pretty interesting what piles up on there, glad I could help
Thank you
How come my bot's avatar is missing on the website ?
it would normally be able to be refetched using the refresh data button, which is not functional right now
Oh okay
What's wrong with the widgest now ?
why everything in topgg is broken
the avatar is not fetching
the widget is now broken
On the bid thing why does it ask say stuff like example $20 @$30
#auctions-support
Sorry
could you dm me a screenshot of the auctions site? Cant check if you have permissions for that or not
is there sample codes for vote check
how to do an unban appeal for this discord server if someone gets banned?
by contacting appeals@top.gg
=.=
my friend sent an appeal but no response for past 3 days or so
-wrongserver
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
ahh wrong channel
If i have a bot reach 100 servers can i have developer badge
and developer badge need money?
so it doesn't need money ye?
fully read it
i read it
it's not being given anymore
sad
it was removed due to badge hunters
but it has good reasons
and we cannot help regarding it either
yup
no
Again you cannot get it anymore
So it does not need money, but some robots that have a verification check can not
getting your bot verified does not cost money, correct
but you cannot get the badge anymore
When you got 76 servers you can apply for verification
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
Please note:
- We cannot provide support on how to get your bot verified.
- We are not affiliated with discord's bot verification system.
- Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.
that isn't true. It's 76.
what for badge?
It isn't given out anymore
Where do i go to invite the top gg bot
there is no profile picture, any solutions?
Refresh button
yeah i clicked it but it didn't respond to me
Or log out and log back in
🚩 Its currently not working, please cooperate until the devs get it back fixed. 🚩
ok thx
didn't work either thx again
Np
Refreshing data is broken, it's known
Yessir
how long does it take for the site to update when i change my bots avatar
Refresh data @fervent garden
The refresh data button is currently not functional. The dev team is aware and working on a fix.
Nah 😂
whats their user ID?
914668515271774239
-ban 914668515271774239 scam ads dms
TosTacT#1625 was successfully ban

anyone know why this doesn't let me update the details of the bot?
What exactly are you trying to do?
refresh data
.
You should pin that message
oh, okay thank you
When will the "refresh data" button be fixed?
Are there any anti bot mechanisms with top.gg voting? Can you report a discord server you are suspicious of using bots?
Yep you can report
but a lot of the time there are just users dedicated to voting for their fav server twice a day
Yeah, I just noticed a server got 2.87k votes in a day, and then they stayed at that amount for about 12h
Then they increased by another 300 in 3 days after that
caching?
whilst the actual vote count changed, it showed the same number for you
its a method of speeding up sites which most webservers use
I've been monitoring in my own server and that one was updating though?
How is it that only this single server didn't move?
itsvery unlikely they were botting
Id?
caching only really takes affect if you've seen that server page before
ID of their server?
yes
It seems very suspicious to me, I've been competing with a few servers fair and square for a while & I've had no suspicions of them, then this server suddenly comes in #2.
168893527357521920
Thank you, we'll look into it
Thanks mate
I want to apply for auctions access but the webpage is telling me I don't have any bots. My bot was approved several weeks ago. Is this a known fault?
use other product
OK thank you
btw circa how long does it take for the auction process to happen?
There's currently no eta
Hello, I have a question, my bot had 58 votes a week ago, and one day my counter reset.
What happened?
Okay, thank you very much, I didn't know
How do I know how many people actually got my bot from top.gg? The analytics says something like 70 new people but my bot has only gained 30 or so
many people close out the discord invite page, which top.gg cannot track.
(a fair number of people close it if too many permissions are requested too)
i added my bot but i dont know if hes in the queue
how can i check that?
i forgot it
Oh ok 👍
why when i type ,help it doesn't apply in the website like before....
it appears your entire description is in ``` ```
probably preventing markdown, as thats a codeblock
thx!
chck the console
whats that for
@zinc oracle is premium sign up broken
im stuck on that lol
its had some issues, I know that.
Not sure if we have any debugging methods for it.
its confusing
because it lets me login and all
and sets up a subscription (tho doesn't charge me)
Yeah, looking back we dont have any debug methods.
If you/anyone wants to try another browser that might work, but I dont expect it to.
how long does it take to review a bot (just to make sure my bot doesn't go offline)
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
ty
I click on "Refresh data" to update my bot's avatar, but it just keeps loading and doesn't update, what can I do?
how long does it take to get approved?
What do you mean by that?
- Your bot getting verified on discord.
- Your bot getting verified on top.gg
2
I mean how long is the current time
until a bot gets reviewed
The queue is a week long sometimes. My bot was checked after 3-4, days.
Got it accepted?
how do i add someone here ?
move the bot/server to a team and then you can invite people to the team.
will that completly change my bot id and other stuff?
KK
Sadly no but I have a new one sent.
do i have to add the bot to the team or something ?
Yes, you need to create a team and then move the bot to the team.
by adding it like a regular member ?
there is a transfer button on your bots edit page iirc
tyyy
@sturdy swan tro
Please help I put in an accidental bid on advertising
for 367 dollars...
Meant 37
How much do mods get paid?
ive given you the auctions tester role, please ask in auctions channels
this is not something we share.
#auctions-support
ah wasn't sure if they knew which channel 
Who gets the auction tester role?
users who are approved for auctions
i gave it to them because it seems they left the server and rejoined, so lost it
rip
I haven’t purchased an ad in awhile and a lot has changed, do the advertisements still go up 24hrs after purchase?
please ask auctions questions in auctions channels, but read #580510490074152961 for an answer to your question.
Hey, I have little problem.
My Bot is in a team and we would like to request the auctions access but I can't select it there
Hi, this is a known issue with requesting access to auctions. For now, please select "Other Product" and then put your bot's top.gg website link in the box 
Okay thank you!
youre welcome 
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
ty
There seems to be an issue with the botinfo CMD. #commands message
See that message as a reference. It's on 30+ servers.
See the embed above
oh, ok. Thanks
Hello i have a friend that got banned from a long time ago. And he also tried to send a mail to your Ban Appeal mail but he didin’t got any responses
What's the user ID?
679988716663865356

My bad i send the false ID. 290536614097059850
Ah ok I see it now. Is that your account?
No its my friends account im in vc with him. I can get him to dm you aswell if you need that.
yes it is
Hello, ive register my bot on top.gg but I didnt get any respond that I Send it successfully
Who can I find this?
Thx
Yes
have you pressed submit? Did it do anything?
my bot's page isnt showing its pfp
i tired clicking refresh data but it doesnt work
I'm not able to buy an ad. When clicking the discord bot, states I don't have a bot.
Known issue
Add as Other Product rather than a bot
Alright
Then when you get access, you can bid using your bot
anyone know any discord bot clients that are working?
is current wait time high?
That’s against Discord developer tos
1 week or more
oh so they blocked it all?
Not blocked
But discord don’t allow them
If you use one, there’s the risk of you and your bot(s) being banned
oh ok ty
Team members can't answer reviews?
Hi, I have a question who checks my bot because I have to fix the bot hosting because the command [play does not work, can I fix it
If not having at least the moderator role within that team, no
You can fix it right now if you wish, though if thats going to take longer, consider removing it from queue in the meantime
but from what queue
yas
your bot goes through a queue when submitting
if fixing the play command takes you longer than queue, consider removing it from queue again
queue is currently a week or longer
ok i deleted my bot
wait so if I work on my bot while it's being reviewed it will slow down the reviewing?
If we cannot review it due to you for example working on it, it will be declined
ok
if it is not functional, it will get declined too
it hasn't been declined or accepted, so i guess i'm good
probably best to use a second bot for developing on
Can I make it so they have to vote for my server to get access to it?
It’s basically a verification to make sure they are not a bot
Credits expire after a month
It was november vote =((
Yeah you can't stack vote credits
You redeemed it on the first of November, expired on the first December
you miss something
I mean
in November my server got 105 votes
In normally I have all December to collect the credit right?
Hi, why wont the avatar of my bot show on it's page? It only shows the first letter of the name... https://top.gg/bot/505532526257766411
I've also tried clicking the refresh data, but that didnt solve it...
It should not affect credits though
Read pins
Do I need to do the refresh data to get the avatar back on the page? 
Idk wht
Yes
Is this cache error or a unknown error?
ah ok, ig I'll wait until thats fixed then 
You should be able to claim them
Yeahh I am waiting until 12/31 and ... :)))
Can't help then
What do you do with credits
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Can I use top.gg as a verify system, cause it gives them a role when they vote
That might fall under our voting guidelines, as that would only grant access to your server by voting
Ok thanks, and why does it sometimes say verification limit to high on my server
I am waiting from many days but watcher bot haven't dm me till now for my server when is it going to dm me ?
No I mean about that when someone will vote and you will gain something
I was telling about this @mortal wing the bot haven't dm me till now
you dont get dmed
Then ?
You should go to edit then votes or something
@mortal wing see this
When you get approved
But the watcher bot haven't dm me from many days :(
Theres no eta, could take a week, month etc.
:(
Should I fill the form again
:(
no
Yes the option of filling the form with my server is also not coming
I just wanted to know that why did @wild stone dm me if my bot got approved it should be @hidden root right
Luca has taken over all watcher duties.
Ohk
sorry for ping but I want to report a problem
What seems to be the problem?
My server credit is disaapear
This is a known issue that the team is working on fixing ASAP
but
I need credit to pay my bid
I do not rush top.gg
I understand that, they're trying to do it before payments are due but I don't know if that is possible
If you fail to pay a bid because of this I do not believe you will get into trouble
Thanks but can you delay a close time
for this week
That is not possible
oke I understand
I think it is happening because 2 things
- Reseting site (it was happened last week)
- New transfer system
I don't know what caused it, all i know is they're trying to fix it as soon as they can 
oke I hope it will be completed in this month
=)))
@fluid birch
-verifybot
Hi! It seems like you are looking for information on how to get your bot verified.
Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.
If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.
Please note:
- We cannot provide support on how to get your bot verified.
- We are not affiliated with discord's bot verification system.
- Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.
Can I seek help from bot developers?
Read what the embed says. You can ask for help in the developer server
No one answers me there, what should I do, my friend?
okay, thanks sorry 😢
okay
Hey everyone it’s me
My old account was wrongfully disabled by discord 3 days ago
And discord kept denying my unban request
That’s why i came back
I was incriminated with false reports from another troll i had blocked
Top.gg website
I go to add server
And there isn't an option to add the bot
im not able to regenerate my token
-invitebot
It seems like you want to invite a bot to your server! In order to invite a bot to your server, press the "Invite this bot" button on the bot page. It should then redirect you to Discord's authorization page where you can select the server you want to add it to.
Click "Authorize" and the bot should be added to your server. If it says any red text such as for example This bot is private or This bot has been flagged[..], then we cannot help you. Reach out to the bot developer for these issues by going to their support server.
it just doesn't show "Success" whenever i click
How much time does it take to get your bot reviewed?
@supple beacon 1+weeks
Nicole
?
how would i go about transferring my bot to another account?
My bot's image is not updating and votes are also seems to be less than what it shows me on analytics
- cache
- refresh data button doesnt work atm
Teams
What can I do from my side to fix this issue
alright my bot's pfp stuck from October though
Read pins
Oh i see thanks
any idea how long it would take to approve my sus bot?
it doesnt even have commands lol
If it doesn't have any features it'll get declined

I changed bot's pfp, it's not updating on top.gg & refresh data button is just showing loader that keeps loading
Read pins
hi i just wanted to ask if top.gg bot can dm members on the server to remind them to verify themselves?
no
I see, thanks mate
the bot doesnt have any actual functions within the server except reward roles
you'll have to use a separate bot to verify them
ohh I see. Thanks will check out top.gg for reminder bots
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
Hello till when application results will out 😮
You'll be contacted if you have been accepted
Oh
so its normal for top.gg to "Refresh data" load for decades and still not refresh application?
read pins
my bot's avatar isnt updated onsite
i updated it about 15 days ago
on developer portal
Ususally you can refresh data
but the button is broken atm
Refresh data
You have to be at least 18, if you're not yet, then perhaps apply later on 
gimme link
o ty
what is this
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Ok 😔
staff only commands
ok
-verifybot
staff only commands
ohh
@long ferry pls do the command 
btw anybody knows how would i check if the user voted without using the api bcz of the ratelimit in the minute
webhooks
how?
okay ill try find it
happy*
not being able to add an official site URL to my bot is normal, right?
only just recently noticed I can't add one
what error do you face?
uhm, I can't find where to add the official website to my bot page
(new one or an old one)
Its under something along the lines of "Website URL"
You need to submit your bot first before adding a website url
on the edit page
ok ¯_(ツ)_/¯
How come the image is gone?
Refresh Data isnt correctly working
ah, so not my fault?
No, its top,ggs end
alright, ty
No problem
hello
how do i delete my bot from the site?
use the delete button on your bot page
refresh button not working ;-;
read pins
oh, thanks for your help. 😅
LMAO i completely missed it
sorry to bother
How can I use css to change the background color on all tabs?
when going to a different tab, such as Updates or Info, all the css I set is gone
you can only change it on the description field, the update one cannot be changed
feel free to suggest that though: https://feedback.top.gg
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
yeah it'd be nice if the css synced on all tabs... I wanted a custom background color etc, but feels weird when it doesnt sync 
When I try to invite my bot it shows like this
I made my bot public all can vote but no one can invite my bot why?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
Wym?
Bots are put through a queue when submitting
The minimum is 1 functional command
only 1?
lmao thats what i needed
Yep iirc
Well there's no actual requirement per-se, it needs to have a feature
Last time I submitted my bot it took 6 days for results and now 1w + days confused
Queue times change
That’s why i want to apply can I apply please
We just cannot allow minors to work on queue anymore, sorry
You can definitely apply when you're 18 
Almost 18 😔
My bot goes through 3 reviews (2 failed) to be approved.
- First time: Because I put the wrong prefix on topgg site.
- The second time: because the bot went offline just in time for it to be reviewed
- Third time: Nothing happened and it was approved
How unlucky
I took me 20 days
its not brs problem, its yours
My bot has only one command and it works, my bot is online, I made the request today to have it on top.gg, how long will it take you more or less to accept or reject it? Not to break but just to know
Hi question, how should I go about reporting fake 5 star reviews on a few bots?
State bot ID. ⚓
So mods can check the reviews.
Do credits error fixed?
No.
wow
I won my bid and can't pay this 😄
lol
I believe top.gg issues more than my bot 😄
1 week or more
there is a queue of bots which gradually gets checked through
Should I send it right here?
The bot I'm wanting to report:
714641254545358899
Reviewer names I'd like to bring attention to from this bot:
Chlooe
miacookie
Laylaa
Eleanor
Liliy
Violet
Penelope
Nora
Stella
Auroraa
(and a bunch of deleted users)
Note that these all are from exactly a year ago, straight up copy pasted from other bots.
Reviews overlap with:
870174977914196058
834393356087853096
Where the reviews seem to have been directly taken from:
664508672713424926
646937666251915264
185476724627210241
276060004262477825
752236274261426212
571027211407196161
Also the image attached
@steady finch hi stinky mind checking this?
If you need help gathering which review matches with which, let me know
DM me
Was it removed?
why dosae it say one but the my bot says its in 44
-servercount
To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.
hello everyone
hi
@narrow ridge
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Hi
oh i got confused
Thanks! please use #general
I have a bot in wait list for 2 weeks
ID: 915532683847815198
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here Currently not functional.
How do I get my Port?
For webhooks?
Do I ask there?
That is the development support channel. So yes
Hi, they are anime photos. Why is porn said?
Feel free to contact the reviewer for that
Also this does not seem to be top.gg related
Make no mistake porn is anime
This does not seem like related to top.gg, we do not decline in such messages
neither is your bot declined on here, you likely got that message from a different bot list
Also deleted the image so yeah
Why was my bot rejected?
it says You don't have any bot yet but i've a bot already :'/
We cannot help with that, your bot was not declined here
what's wrong?
it was likely declined on a different bot list
select other product
also, sorry if this is a dumb question but, in which case we don't get access to auctions?
i hope u don't mind the ping
Am pretty sure you'll still get access on auctions, haven't encountered a decline on auctions yet



