#support
1 messages · Page 608 of 1
we invite bots all with the same permissions, your bot will not be invited with the permissions you request in the url
-zendesk how your bot
How to use Top.gg
How your bot gets reviewed
it simply does not work
we are not votetracker support, try their support methods
@vague zenith
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
Ok then i have to reapply with my Bot when i´ve fixed it
thanks great job
Umm a friend of mine cant vote in top.gg website saying his discord account is banned from this server, but he never even joined this server. How to fix that problem?
by
What's their id?
FarhanHaqLabib#5157
Need their user id, can't find anything with their tag
User ID that you get from the Developer Mode
718046660139286559
this?
Yup
Seems to have either been banned for raiding, was accidentally banned or was account compromised
Could you tell them to reach out do
-appeal
How do I appeal?
For more information about how to appeal you can view this article.
oh okay
What if a Bot has to create Channels like mine?
Then it is tested with just those perms I guess
your bot needs to request that permission when the command is run.
-zendesk how your bot -d
I couldn't find any articles with those arguments
How to use Top.gg
How your bot gets reviewed
@zinc oracle my dear help..
on your bots page click "delete"
The delete button
Has @wild stone an Article about requesting Permissions after the Bot was added because ive never done that before thx
Can gmme a screenshot for it?
يب
Read pins
ty
Likely updates happening
How many times can I vote with more than one account? (one ip)
Has the analytics tab ever worked for anyone?
if its just you voting on multiple accounts for a single bot/server, once(any more and you are abusing the service)
The actual point the accounts will be prevented from voting are not public.
analytics are kind of buggy, especially on lower vote/view counts.
sadly that's my whole experience with the site... bugs everywhere
-issues
Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.
Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.
Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.
still?
You may not notice issues being fixed, but several issues causing the site to be more unusable have already been fixed
Good morning. why have your grades been reset now if you had already done so earlier this month?
they were reset in a database isssue
uh ty
its been awhile since i submitted my bot and i havent had a dm
-notified
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
but it has been over a week or 2 i think
Top.gg new website has so much bug
The background don't work
In bot
Custom background
I see it fine 👀
its just hard to see because its a white site on an image
@violet tapir funny date

searching for a coding help. I pay
@zinc oracle -needdev
@outer moat
You seem to be asking for something you don't have experience for or something that hasn't been done yet, but really need for your bot/server.
You can hire developers from Fiverr or Freelancer to code the things you need for your bot/server.
I made it that the Bot requests the Permissions when he joins the Guild. Is that ok?
Or do i need to use a Command
generally speaking we check on command run, as we don't check every channel on bot invite and odd's are the channel your bot asks for perms in wont be the testing channel.
The correct way to do it is on command run.
My bot is now in over 400 servers, but I don't see that on my top.gg page. There's no server count in the details, and it says 0 beside my rating. Am I missing something that I need to do to get this information to show up?
you need to post the server count
Thanks. So the bot sends an http request to top.gg/bots/stats with a server_count parameter? Is that how it works? Sorry I'm quite new to this - all I've done so far is get my bot listed in top.gg.
Thanks again. this is super helpful but I'm not quite there yet. Testing that through a browser, I get back a JSON encoded string with bot stats (just shards 0 at the moment). How do I use that URL to actually post something? Do I send a post request with server_count=400?
check the docs for exactly that
it contains what method you should use, aswell as what exactly you need to send to where
OK, I see it now. Thanks a bunch. Just one follow-up. Are we just responsible for posting our stats? Like, what if someone posts they're in 100000 servers. Is anyone checking that?
If there is a sudden increase of server count then they'll probably check that
You can easily locate the actual server count on the bot invite page
Good point! Thanks for all the help, everyone.
Hey, my bot has already a top.gg website bot this is the old owner
And he has no permissions anymore for the bot
Is it possible to transfer it to my account?
I just created another team, out of the existing one
@zinc oracle ?
DM a mod, you can prove you own it through an eval or status change
youll need to transfer it yeah
yea how
dm a mod(not me, I cant do one right now sorry)
Okay thanks
youll have to prove ownership(by having access to eval, or the code/server)
nope, like an eval command.
Some of our mods are not developers, its up to you(as the developer) to know how to do eval, or modify the status to prove ownership.
the mod you dm will let you know
okay thanks
currently teams cannot be deleted
Hey, is there any video I can send to my mate on how to add me to the creators on the top.gg servers ?
I click the "submit" button but it won't, I filled everything right
How ican know if my bot is accepted?
send a ss of your tags
thanks 
also you don't need #
actually, that'd prevent it from being found cuz normal tags don't contain hash
How do I know that my bot has been accepted? Will I receive a message?
DM from @wild stone if approved
DM from @wild stone and ping in #mod-logs if declined
All right, thank you, but now I applied and I did not receive any message
Fine, thank you
No problemo 
I can't delete my bot
Seems like you just did, otherwise it wouldn't say 404
can also confirm, were deleted
can i change my nick name?
You can by boosting the server
Hi, I'd like to report this bot that doesn't have a prefix anywhere - https://top.gg/bot/911738021022404658
that bot doesn't appear to have any commands(cant have a prefix then), and just one(non configurable feature) doesn't seem to break any rules.
Our minimum requirement is one functioning feature, which seemed to work during testing
But I've been examining the bot for a few minutes now and I haven't found anything functional on it
do not delete inappropriate messages
we do not moderate bots that become unfunctional after approval, if you're having issues with the bot, consider reaching out to their support
no worries
Isn't there a rule on top.gg that a bot cannot be named as another verified bot? @long ferry
It depends on how known the bot is and if there's an actual intent to impersonate
for example you cant name your bot mee6, it is known etc
clear cache on your bot page
because its already deleted 
it will then also show a 404 page
what
doesn't seem like impersonation to me, Aero is a pretty common name
I don't think

is that the bot page or delete now?
delete
Okay, I'm just trying to look for something that breaks the rules and help the site
Thank you for that 
np ❤️
so... help me with this pls
@slow jacinth
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Are you sure it's my cache, I followed everything and it didn't work

even with mod perms I cannot see either. can confirm too they are deleted.
wtf
its only on your device you can see it
basically its showing you an old, cached page which doesn't reflect the changes you made
and if I try another browser?
They're already deleted, not sure what you're trying to do now
why still appears on my profile?
also caching
does attaching a webhook url send voting msgs to the server the webhook is for
using a discord webhook no
you need to make a custom webhook that then sends that message to a discord webhook
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Just be patient
No need to, read above
It tells you why it takes that long
Up to a week or longer
Yup, week or longer
I don’t understand the wording for that, ‘up to’ means that it should not exceed that length of time
Seems unnecessarily confusing to say one thing then immediately contradict it with another
Up to 1 WEEK OR MORE
Yes I am saying that wording doesn’t make sense
It means it could take 1 week or even more
just use common sense
🤷♂️
(did not mean to say that in a toxic way btw)
based off the few times I’ve checked this channel there seems to always be confusion around the queue length
if it can be up to a week it can be up to a week, if it can be more than a week it can be more than a week, it can’t be both, that’s all
But dont show clearl
I cant get my link for vote of something else
a bot or a server?
change it on discords end normally, the refresh data button is broken though
Refresh data button doesn't works
read what I said
server
have you already added the @small lantern bot onto your server for stats?
I wanna get the link to do a special rol w vote tracker ect
yes I added
whats the server id?
never added, are you the owner of that server?
yes
go to https://top.gg/servers/916008619718348850/edit and fill everything out
tysm
What happend to votes
Why did it get reseted I had around 30 or 35 votes now I just have 3
I cleared my cache too
Not only that my bots pfp is also not beign displayed
Why?
Read the pins and/or #site-status
huh?
Something you entered isn't correct. Make sure that you meet the required characters for the long description, your short description isn't too long, etc
alr
and if im spanish an di have top.gg on english I need to put it on spanish the Page?
Im trying and I cant
You can use any language
What do your tags look like? Are you meeting the requirements of at least 300 chars in your long description?
these are the tags ima complete more the long description idk
Any reason why bot pfp not loading
nvm, i got to do it. but please do get more staff that will be willing to help others.
Maybe they are not online and the team staff is good, hoffnung help when he is online
Try refresh data, but it will not work ig as it is a known issue
Please what is vote credit use for ?
@cedar wind sorry for the ping, What is vote credit used for ?
How I can add someone on my bots team
I have my bot on my own I wana add team members how I can do
Thank you
Hİ
hello how do we detonate the bot from the automatic server?
@cedar wind@orchid axle
@somber parcel
What?
- Don't ping moderators when you have a question, just wait till someone gets to you
np have a good day ig
dang
🙂
can my bot's currency has things such as drugs and commands with have drug dealings and all tht? (since I wanna give a gta experience)
Hi, what is the waiting time before a response if our bot is accepted or not?
2 weeks
" "
" "
Guys, anyone knows how to delete top.gg account? I messed up by making accounts in two emails and want to delete the old one
It shows page does not exist
oop
My bot just had 18 votes then when i woke up its just 1 then when it hit 10 votes again its just 3 now
I changed the bot's profile photo 1 month ago, but it still doesn't appear on this site, what should I do?
@hushed mist you basically just need to email support@top.gg stating that you want to delete your account etcetc
And I'm still getting this error
Ah K then, shall do
make sure to include the account you want deleted etcetc
Should have kept a easy delete button lmao
Yeah👍
could be cache related
However, votes were unfortunately reset a few days ago due to something that sadly can't be reverted. but if this only occured today then its likely just cache 
@long ferry
Hi
I create the issue
In github
I am new to GitHub I don't know how to do that format
when creating a new issue, you can choose
Which one to choose
Bug in your case
I would like to request the removal of a review I did on this bot: https://top.gg/bot/568083171455795200?reviewPage=2
you can do that yourself
Say I changed the icon and name of an application post verification request how may I refresh that on the page
Yeahhh
I am aware lol I used that a couple of times and it did not seem to do anything so I thought there could be two possible reasons
ohh k
yeah
its broken
either its broken or I am pressing something wrong is what I thought haha
lol ok
I can't refresh the bot data, I click on the button and nothing happens
where
I cannot delete the review because it has been reported and I have been told on Twitter to contact here to have it deleted by a moderator
happened to me too
Who told you?
They’ve just moved support system, give them time to migrate it all. What do you need help with?
@cobalt sleet Just seen that Topgg moved to Freshdesk, what’s the ETA for all help articles to move over?
just waiting for my bot to be approved
Ah ok
It’s a week or more queue time at the moment, and @wild stone will DM you whether it has been approved or declined
No problemo
lol I invited Mac's bot pixie and it raided my server and he won't answer dms he blocked me
just wanted to state that, now that the server has only me and bots in it because it banned everyone.. I'm deleting my server
thanks alot mate
have a great day
I'm trying to register my bot, but it's not working.
Clear your cache, make a copy of your fields though
I tried, and it didn't happen again.
html
There's is within it
Is js within it
Clear cache and cookies
ok thanks
How soon is it checked?
yay it worked, thanks again, bye
I have integrated my bots Webhook but votes are being multiplied.
-upto
@sturdy swan
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Are you referring to your vote count or are you getting multiple webhook requests?
you must have invited a fake pixie
also #general as its not a site issue
cc @somber parcel actually not sure
We don't allow bots to lock the majority of commands on bots, not sure about servers
Only like 2-3 commands you can votelock, as long as these aren't the main feature either
getting multiple webhook requests
Though again not sure how that's handled on votelocking a server
Have you responded with a 2xx aka acknowledged the webhook request? There's something called "retrial" when a webhook isn't properly acknowledged
Check the docs for that
It will attempt to make 2n until 15 requests if not properly acknowledged
I will do this. Thanks!
Do you have the link ?
Thanks
😫
They told me on the TopggSupport account
Oh
So from what I gather, you contacted https://twitter.com/JoinTopgg?
The #1 place to find & discover Discord Bots and Servers. Come explore the metaverse with us! Need help? @TopggSupport or http://discord.com/invite/yMkDAfW…
238
3186
Can I make people have to vote to my server to access something
Afaik yes
Ok thanks
reload
yep
Can i suggest thing 
sure
https://feedback.top.gg is the best place to leave feedback for now
Let us know how we can improve. Vote on existing ideas or suggest new ones. If you require support or would like to report a bug, please go to our Support Page · Make a suggestion · Top.gg
Ok thx
Move the server to a team and invite the person to said team
We're trying to make sure all the articles are up to date before moving them over to Freshdesk. No ETA right now but we know it needs to be done ASAP.
hey how i can approve my bot
When you’ve submitted the bot, it enters a queue where it will eventually be reviewed
just now
The wait time is 1 week or more at the moment
is it just me or the refresh data button isnt working, it freezes
It isn't working, it's a known issue
I have a question can staff delete this review I have checked my bot permission can’t automatically make a channel and spam dm seem like a troll review I have contacted him still don’t get a reply also it makes my rating down
@cobalt sleetIs there a reason why I am getting a DM from Luca bot saying my bot has been approved when it hasn't been approved on the website?
Is it a bug in the bot?
The bot has been approved. It can just take a moment to appear. Try clearing your cache and check back again in about 15 minutes if it's still not live.
Ah ok, thx.
It will appear on your profile but won't appear in search until it's indexed (may take a day or two)
https://top.gg/subscribe when i tap on subscribe here it doesnt work
Subscribe to Top.gg Premium and abolish advertisements!
getting code 403 to be exact
Try clearing your cache.
I don't think it will help 🤔
try?
or maybe a different browser, for me it works fine
anyone know why me or my friends cant leave reviews?
Known issue
why does it work for me then?
May work for some, others not
hi kind sir, sorry for ping are you able to help me to why me or my friends cant leave reviews?
btw my last name is hofling, and i am called hoffe so its almost similar to your nickname 
why does this text keep popping up if i try to Save Changes on topgg/servers
check the boxes you filled with red boarder and refill them
hm
.
H
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Hey I was wondering how can I change my bot profile on topgg
because for some reason it just changed to default and now it doesn't have a profile, it doesn't give me an option to change back
has your bot got accepted by top.gg yet??
would normally be done by changing it on discords end, then using the refresh data button
but that button is not functional right now
I see
yeah its not being changed

Quick question my bot was invited to the Verification Server but not declined but I have not yet received anything from Luca or takes a bit ?
it's probably still being reviewed
Hmm funny because the bot was invited on the verification server but now is no longer on it ?
that's weird
dammit lucas
-verification @tired karma
@tired karma
The only guilds we might invite your bot to regarding Top.gg-related things such as verification or polls are:
333949691962195969- Top.gg Verification Center264445053596991498- Top.gg- any guild owned by a user with the role <@&767389896133443625> in this server.
Any other guild claiming to be affiliated with Top.gg's verification is very likely false.
likely on a non-top.gg related guild
is there a way to manually change my bots profile? because it still hasn't changed
alright thanks
should I set an appeal or wait?
Just wait
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
Wow
I waited 2 weeks
1 week or longer
how long does it take for a bot to be approved on the site?
A week to 2 weeks
It's been at least 1 month since I sent the form
submitted on the 5th
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
What are auctions? Click here to find out and click here to apply for access.
-auctions
Thank you!
Is it ok to make bot temporarily private?
if its approved then it should be fine but if its not and gets reviewed when its private then itll get declined
Thanks
is it possible to have a slash command option that only has a key and no value? ie:
/command regularkey:value -unvaluedkey
#development please :)
oh poop sorry, thought i was in there 😄
no one to help me?

With what
why my friends or i cant send reviews
I had that issue too
no fix or answer so far?
Nope
ah damn :(
@gloomy shell is this a known issue?
thanks for the reply tho
atleast someone replied
Can’t leave reviews when logged in and doesn’t say login to review when logged out
^^
what happens when you try to post a review? does it just load forever, or does it give an error?
nothing
can you show me a screenshot of a bot page?
yes
oh where
It was here
one sec
thats on a bot that is approved and you dont own it?
i am talking abt an server
yes but my friends cant review it
no one in the server can leave a review
and not on a team
is this a bot?
yep
can you link me the bot
when they press the send review button it doesnt just do anything
page
sure
oh so they have the box to type one, it just doesnt send?
wait are you able to review a bot if you are apart of the team that owns the bot?
yes the box is there, and when they have typed what they want to send and pressing "send review" it doesnt do anything. no error nothing
im talking abt a server
i'm on about my issue now
nice, hope u can fix it
okay the server one looks like its a known issue
Hit the post review button and nothing seems to happen?
ah glad to hear that, its not just only an issue on my side then
yes, nothing happens
https://top.gg/bot/807814897509335061 button appears on my alt, but not on my account. I am in the team which owns the bot
well same for my main, that owns the server. ig same goes for the bot if u try on main account it doesnt work
yep
yup
id rather not send user id's here in support but in dms i can
want me to send in dms?
Hey, I accidentally created two teams, how do I delete one of them?
Can you, or some other mod person, delete one?
Or how do I leave one if I’m the owner?
Again, there's no delete feature as of now
:/ ok, thanks!
just state what problem
Are you the owner of that server? (aka having the ownership on discord)
no but i recently set it up on top gg
Only the owner can make changes on a server page at first
if you wish to allow other users to edit it, use teams
-team
You need to be at least a moderator/admin within that team to make changes
Yes
gotcha ty
@long ferry whats the 2nd team under your profile? 
A test team
using the TOp.gg API
ty
ask in #topgg-api for help
why does it not put the name and the current pdp of the bot?
Have you changed profile pic and name recently?
1 week ago
Thats why
hey the server owner just gave me a member thing on top.gg and it still says 403 forbidden
they need to either add you as a mod or admin aswell
Its because you need to refresh data, but the refresh data button is broken
ow
when ect what will it work?
is this good?
yup, now needs to transfer the bot/server to that team aswell
when will it work?*
theres no eta
ok thanks so much
🎉 Get three nitro on https://dis.gd/tos
No credit card details required !!!! https://dis.gd/guidelines !!!!
-support
@delicate comet
This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!
Your bot is awaiting approval
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
It's not an official top.gg website but you're probably thinking of dblstats.com ?
yes

thx
Yw
kinda cring ngl
Fine for me
how to get topgg token?
How do I add bot to my server
Which bot?
only for bot? how about server?
servers don't have topgg tokens iirc
just add the server invite
I did
like .gg/code
but like
only the code
I think
Example?
m
.gg/example but remove .gg/
lmao
I'm very good at explaining
ik
I understood
Let me try
Nothing
if u add the inv code.. I'm sure that you don't have to click the button under it
"create invite"
Because the create invite button should make an invite with the top.gg bot.. if it's in your server and has the right permissions. From what I see in the sc, you either didn't add the bot or you didn't give it the permission it requires
I added the bot "top.gg" and i gave it permission to create invites
mhm
bun
help
Don't click "Create Invite" if you manually add an invite
https://i.capy.host/zoFHUNVM click this on your server
then input that invite code in the box and DO NOT click Create Invite
dont press create invite after entering your invite
Oh ok
refresh the page, paste in your invite, do not press create invite
then fill everything else out, then save
you can try opening incognito and visit your server page
what do you see
give it time to index
Ok
...
smelled like selling bots?
Dont think selling bots is against tos, the owner just has to note the owner change to discord iirc
As I said, isn't against discord tos
https://top.gg/servers/invite @sturdy swan
I dont see anything against that in the dev terms of services or discords tos in general
Discord just state that you have to let them know at least a week prior to the sale
yeah, likely something we wont moderate then if discord allows it
so the link in Mac's status is fake??
Don't bring drama from other servers into ours.
And don't spread false rumors about our staff.
how long does it typically take for my bot to show up in searches once added?
Intentional, but they are working on speeding it up!
ty
Hi, does anyone know why I can't submit my bot on top.gg? Everything is filled in the form and no errors appear..
are the analytics ever gonna get fixed? its been like this for months, despite knowing people are viewing our server and joining it.
How long does it take on average for a bot to get verified?
go to the bots application
You should be able to change it there
Do you have 300 characters in the long description?
It's a known issue, it should be fixed soon.
It's not possible right now, the refresh data button should be fixed sooooooon
Right now about 2 weeks
Oh ok
i was told that a few months ago; not to be rude but exactly how soon is "soon"? i've been waiting for this to be fixed for literal months.
How do I know when I submitted my bot?
I can look for you
I have around 1.5k
Do you have more than 300 characters in the short description?
Is the bot already listed on the site?
No, it has around 130 if i'm not wrong. There is no error in the form, i saw that the api returns 400 eror so probably there is the problem
No it's not
Hmm I'll ask a team member about it
Thanks
I have to do auctions thos
So I want the bot pfp to appear
It cannot be fixed right now until the team fixes the button
We apologize for any inconvenience but that's the only thing I can do for you right now
How long will it take time to fix 2 or 3 weeks?
I cannot give an ETA
Can you send me a screenshot of your long description?
hey sorry bro for ping, but would u be so kind to lmk if u hear abt a fix to the post review issue we chatted abt earlier? would appreciate it alot
any idea why on windows the emojis aren't showing properly on the site?
That should be 🔴
on mac it seems to look fine though
can someone check if its me or if its like that for everyone
I want to see the wrongserver cmd's message again.
??
this it for my top gg description lol
its a chrome issue Iguess
site issue atm
sa
my this bot no longer how to delete this and i have made a new one but its not showing and this one it is showing
hmm why is bot pfp not showing 
How to delete a bot?
Cause I have deleted it so. I want to remove it on my profile.
If it's been deleted you just need to clear your cache and it should stop appearing for you.
@cobalt sleet, I have added a bot but I didn't get any dms or notifications and I don't see anything that my bot will get review.
Is this normal?
I submitted and puff
top.gg should have a system where you can change the webhook to send i.e. instead of a webserver it can just be a discord webhook so it can do it automaticly
-notified
@strange ocean
If your bot is approved:
You'll get a DM from @wild stone and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @wild stone and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Yes, I just tried to add my bot again but it says it's on submitted already.
Yeah sure no worries
Help my account got hacked and i need to move my bot other account!
Are you able to change any of the bots code to possibly change the bots status or use an eval command?
Yes
Yep it's in the queue then
@stoic socket
Then DM a mod and they’ll help assist you ^^
Okay
By the way, my bot still showing up even I refreshed the data.
Try clearing cache
Button is broken
Alright.
@cobalt sleet @strange ocean needs to know how to clear cache
Can you do the command?
-cacheclear
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave
Thanks
Hello, just wanted to ask another thing, my server page on top.gg doesn't update, like the members stated there is around 4.3k but it's been approx 3-4 months and it still is the same. Whilst we are over 5.4k from a month
So will i have to do something inorder for it to update or it'll update automatically
It should automatically be updated if @small lantern is in your server
my first id got banned idk how pls im begging pls unban me im moderator in many server now i cant add any bots
What is your other accounts username or userid?
this sir fakeninja#8584
@real laurel ban evasion
whats the userid?
you mean this 539703174894845952
-appeal
How do I appeal?
For more information about how to appeal you can view this article.
pls unban me i new at that time on discord
-b @static palm Told to appeal. Evasion (Case #19505). Appeal at appeals@top.gg
notnico#0001 was successfully ban

Why it show 0 servers? my bot currently on 100+ servers
You need to post server count using the API
https://docs.top.gg is a great help and ask for help in #topgg-api
oh thank you
How do you hyper link texts without embed like this (using webhooks):
@slate portal
[Click this link](https://youtu.be/iik25wqIuFo)
Dose it work without embed?
Heyyy, I had network problem and I tried to refresh the website many times, but I have been rate limit. How I can fix it? It's the first time that occured. Ping me please 🥺
Can I see the wrongserver message again?
.
wait for five minutes
You can do markdown in the bot description right?
there is still nothing
#support message someone ?
Heyyy, I had network problem and I tried to refresh the website many times, but I have been rate limit. How I can fix it? It's the first time that occured. Ping me please 🥺
you don't know how many time ?
how long do i need to wait until i know im accepted or not
You mean your bot?
TypeError: Cannot create property 'shardCount' on string "my bot's top.gg token"
<@&695153281105920070> Hi why don't you accept any bot you decline them all?
and sorry for ping 😅
they are probably busy now
I also think
They do, it just only sends a log of a declined bot
I still can't publish my bot on top.gg, API returns 400 error so I think there's a problem with it
Search for your bot ID in #mod-logs to check the exact reason.
It's reason said my bot is offline.
And my bot didi not got offline it's online .
Maybe it didn't respond to commands. Check who was the reviewer and ask them personally, so you can resolve the issue.
Does the top gg bot have commands?
No
It's not about commands it's about only offline bot
My all bot command are working
Any bots that don't meet our bot guidelines do get declined. We do approve bots but they get logged in a separate channel which is private at the moment.
Please also only ping the CM role for emergencies.
Ah ok thanks .
And for my bot is done 4 days that I wait approximately how long for it to be in verifications?
Sorry for mention, but any idea why I can't publish my bot?
#support message
top.gg/api/client/entities returns 400 so there is the problem 😄
As I said, go to your network tab on the inspect element
The console does not tell me what's wrong at all
The network tab has likely responded with the error message
message: "Your form contained some validation errors"
Full response please
formItems: [{id: "slug", translationId: "errors.validation.string.max",…},…]
message: "Your form contained some validation errors"
translationId: "errors.bad-request"```
Is there a limit for long-description?
How long are your tags?
Ok, but these are the most used ones
Ohh ok
Now works, thank you very much 😄
Can bot verification take more than 2 weeks?
1 week or longer
Form is saying that I wouldn't have a bot, but I have
Select other product instead
any eta for the certification system come back?
It will not come back
Any problem if bot hass kill command
reis killed reis
reis suicided
Ok
My bot hass kill command it works c!kill <user> it sends author killed the user any prob
As long as it doesn’t glorify or promote suicide then that should be ok
You should probably add a check in there so the message author can’t kill the user if the user is the message author
Why did my bots pfp disappear randomly
im aware that the refresh button is broken, but its weird that the pfp disappears like that
I have a small problem about my bot description
if I click the preview it works if I click save it doesn't save anything
even if the previw is different than what I made. I only used html
Have you added your server?
yah
@Goseala
Does anyone by chance have the bot @reviver support server invite link
Its not loading for me
Thnks
@zinc oracle
@sturdy swan no ads
bun discovered top.gg
this allowed?
yes
soon
yeah
Lemme elaborate what's fine and not:
"||Xyz killed themselves||" or "||Xyz took the easy way out||" not fine and considered promoting/glorifying suicide
"User1 killed User1" or anything else that wouldn't be related to suicide, fine
i already did that but okay
Oh fair enough
is it mandatory to have help command? or can i just have bot status saying which prefix to see the commands
A list of commands is kind of necessary, doesn't have to be the word help
Can be anything as long as you tell us what it is
@tough falcon is it a server you own?
You can use something like Google docs if you wanted or use your top.gg page as a documentation site, but that's more a question for #development 
k thx
hi
How do I know if my bot has been accepted or not?
and ..
How long does it take?
@slender rapids you'll get a dm from @wild stone on approval or deny, right now it takes a week or more
@sturdy swan it shouldn't let you enter the same bot twice, or do you mean you entered more than one bot?
doesnt / show all commands anyway
I deleted the project from the site discord developer Portal
If you're using slash commands then you don't really need a list No
aa yeah my bot just say Type / to see commands
Then yeah that should be fine 
a week ! ohh no
great, then i will wait 1-2 weeks for bot approval then
No, I mean I entered the information and then deleted the project from the Discord site @gloomy shell
Oh, then you just need to login to the site and go to the bot and delete it.
It's a long time
@keen python right now there isn't a way to fix it, the devs are working on it 
oh alright, convey my wishes to them
They have not been accepted yet and I want to remove them from the waiting list
You do what I said- login, go to your profile, select the bot, and hit delete.
I still do not accept on the site
You can delete a bot that isn't accepted.
Will this cause any problem?
Or they will be rejected
No more
If you delete it, it will be removed from the queue. So we will not test it
How do I delete it
^
There is a delete button on the bots page
click the bot you want to delete
Edit or review
No this is a bot this is a bot
but they failed
So delete it
which bot
how to check donation



