#support

1 messages · Page 603 of 1

long ferry
#

or where is that

#

is that a server?

wary juniper
long ferry
#

are you the owner of that server? (aka having the ownership on that server)

wary juniper
#

No I'm an admin

long ferry
#

Only the owner can make changes on the server page as of now, if you wish to make changes aswell, ask your owner to create a team and add you to it

wary juniper
#

Okay thx

hybrid ingot
#

So I have this bot named Vynx and it havent been approved for like 1 week how long again do I have to wait
The client ID: 908103379379707974
Note: I am the owner of the bot but i didnt host on top.gg

cobalt sleet
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

hybrid ingot
#

k thanks

sturdy swan
#

I added the team but made a mistake and added three because of my cache issue I couldn’t see it. Can I have two of them removed out of the three? Also, how do I get the invite to work? it’s saying 0 pending invite when I copy the ID into the box under teams.

long ferry
sturdy swan
#

How do I get the invite to work?

#

It’s not working

long ferry
#

clear your cache after sending the invite, it might not show up as pending but should still show on the other user

waxen estuary
#

The "Refresh Data" button isn't working for my bot SCsobbing2, the reload-provider-data request timeouts with a Cloudflare error "Error 524 A timeout occurred"

stoic socket
#

Known issue

waxen estuary
modest shore
#

i accidentally just bid $10 on something

#

and it costs money to cancel the bid???

stoic socket
#

No?

#

Also I'd recommend asking in #auctions-support

modest shore
#

i cant see that

modest shore
stoic socket
#

@long ferry auctions access but no channel access

modest shore
stoic socket
#

proof ^

modest shore
#

oh

#

yeah

#

i want to delete the second one

vagrant wigeon
#

there you go, should have access now

stoic socket
#

#auctions-support

long ferry
#

were you kicked from auctions?

#

oh nvm joined after getting accepted

modest shore
long ferry
#

theres not

modest shore
#

uhhhhhh

real laurel
#

a bid is a commitment

#

once you place one, you're not able to cancel it until someone outbids you

modest shore
#

welp

opaque lotus
#

yo

stoic socket
#

what do you need help with

opaque lotus
#

oh sorry wrong channel okeh

minor breach
#

Hey

stoic socket
#

Hey

#

What do you need help with

mossy tulip
#

why people cant post reviews in my server site ?

long ferry
#

what are they seeing?

#

is it just not appearing?

coarse bough
#

how do I put a server count with my bots page? I cant seem to find where to add it

#

but I remember seeing it yesterday xd

long ferry
#

-servercount

wild stoneBOT
coarse bough
#

ty

muted elm
#

Please help

#

Hello ! Excuse-me.

#

Good, my fix.

long ferry
muted elm
#

Okay thx

hasty zenith
#

does trhe description support css too?

grand ravine
#

what description?

#

longdesc?

hasty zenith
#

ye

cunning owl
#

Yeah it does

real laurel
plush spire
#

My server votes still havent reset

lone seal
#

How would we add multiple creators on a top.gg bot page?

real laurel
#

-team

wild stoneBOT
#

How do I create a team?

  1. Log into top.gg
  2. Go to your profile
  3. Click the Plus button to create a new team
  4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
  5. Click "Submit" once you're done!
plush spire
#

Why have my votes not been reset :(

sturdy swan
#

this is bot is not mine but i can vote a unapproved bot

sturdy swan
#

please can someone reinstate my access to the auctions channels

cobalt sleet
plush spire
#

i didnt vote i was just waiting for it

sturdy swan
#

thank you

plush spire
cobalt sleet
#

They get credited to your auctions account so you can use them on either afaik

plush spire
#

ok

#

Do i apply for auctions before or after i get credits

cobalt sleet
#

Before. You can't use them if you don't have access.

#

-auctions

wild stoneBOT
unkempt solstice
#

are you guys actually moderating the server votes at this point?

cobalt sleet
#

None of those seem unusual. If they have communities that are actively voting for them that's 2 votes per day per member, then double on Friday - Sunday UTC. That doesn't seem out of the ordinary.

plush spire
#

Also if I just wanna use my vote credits what do i put as my budget

cobalt sleet
#

Whatever your budget is

plush spire
#

My vote credits are 15 so just 15?

cobalt sleet
#

Including credits

#

Yep

plush spire
#

k

cobalt sleet
unkempt solstice
cobalt sleet
#

I can see how many members they have yes

plush spire
#

The problem is my bot hasnt been accepted yet so when I apply I cant choose my bot

#

what to do lol

cobalt sleet
#

Pick "other product" and once your application is approved you'll still be able to see your bot

plush spire
#

kk

unkempt solstice
#

Some of those servers literally can't have those votes

#

even if every single member voted twice

cobalt sleet
unkempt solstice
#

Let me vote for those servers then

#

their votes will get reset with that logic

cobalt sleet
#

Go ahead. And check back in 24h.

long ferry
#

If it doesn't show up, it's caching

#

But in the backend, it will get reset

unkempt solstice
#

I know how caching works, don't worry.

plush spire
cobalt sleet
#

Yes

plush spire
#

Yeah then my server is caching

unkempt solstice
cobalt sleet
#

Especially for servers. Bot votes are local cache so clearing your browser cache shows the count. Server votes are cached server-side so you need to check back later.

unkempt solstice
#

even if your logic was correct

#

the servers already have more votes than they had yesterday

#

but alright, we will see tomorrow

cobalt sleet
#

So statistically only half their members are voting.

unkempt solstice
#

I sent these to Veld already, only 2 vote "rounds" were possible

#

as far as I know, example of "weirdly aesthetic", 344x2=688

#

Not 1.31k

cobalt sleet
#

Then it was probably still cache at that point since it was about 24h after reset (plus counting the time delay for their first vote of the month)

unkempt solstice
#

We will just see tomorrow.

#

I'll be back in 24 hours to prove you wrong

plush spire
#

I redeemed my credit, now how do i access it

stoic socket
#

You need auctions access

plush spire
#

I applied

#

How long usually is the wait for auctions?

#

Oh damn it could take months?

limpid fossil
#

Hey

dark rain
#

is /webhooks only available if the bot is approved on top.gg, because you can vote if it is not

dark rain
#

oh

fickle nexus
#

i have become creator of a server which i am not actually and i cant even transfer it back shows 403 forbidden now

stoic socket
stoic socket
fickle nexus
#

and for me it is showing 403 forbidden

stoic socket
fickle nexus
#

404

stoic socket
#

Replace serverid with your servers id

fickle nexus
#

oh ok

#

still cant acces the creator settings

stoic socket
#

See who is listed as owner

fickle nexus
#

i am shown as creator

stoic socket
#

Hmm

#

Odd

plush spire
stoic socket
#

But that was a while ago

blissful sonnet
#

anyone help i am not able to reedem my last month credits

plush spire
#

Damn

plush spire
#

I thought waiting for the credits was the last thing

blissful sonnet
stoic socket
#

Did you get enough votes

blissful sonnet
#

100+

#

wait lemmi give u ss

stoic socket
#

At least 101?

fickle nexus
#

when i click on edit in creator settings it shows 403 forbidden

plush spire
stoic socket
plush spire
#

Cause that was my problem

fickle nexus
#

i am

stoic socket
#

Ok good

stoic socket
#

No

#

votes reset

plush spire
#

Yeah votes

stoic socket
#

Not credits

plush spire
#

Not what I was saying

stoic socket
#

It sounded like you said that credits reset

plush spire
stoic socket
#

Which they expire after 30 days

plush spire
stoic socket
plush spire
#

Wait

#

if my auction app doesnt get accepted

#

within a month

#

my credits are gone?

stoic socket
#

If you don’t claim them

plush spire
#

Oh i claimed them

plush spire
#

Cause I was waiting too

#

And then staff told me it will reset after the first vote of the month

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And no one had voted for my server so I voted then it worked

blissful sonnet
#

ok wait got option i cleared my cookies

plush spire
sturdy swan
stoic socket
#

you can't

sturdy swan
stoic socket
#

yeah

#

that is because it was a certified bot

#

but they stopped the certified bot program

sturdy swan
#

2

stoic socket
light quiver
#

hey

#

My bot is not reviewed yet

#

Its Been 9 Days

#

My Bot Id

#

912998823977181214

#

@cobalt sleet

#

@cyan palm

cyan palm
wild stoneBOT
#

@light quiver

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

light quiver
potent willow
#

My bot is not reviewed yet

#

My Bot ID 912394079097221131

#

@cobalt sleet

#

@orchid axle

cyan palm
#

Also no need to ping multiple staff members, just ask your question in here and be patient topggThumbsUp

potent willow
#

sorry

cedar fjord
#

Hey,
I recently changed my bots profile pic.
But its not changing on top.gg

#

why?

stoic socket
#

but the button to refresh data is a bit broken atm

high fiber
#

why my vote is forbidden?

long ferry
#

You're likely not logged in

#

Clear your cache

high fiber
#

ok

lucid matrix
#

How to put on bot prefix if my bot have custom prefix ?

long ferry
lucid matrix
#

Yea

long ferry
#

Edit your bot page, then prefix

stoic socket
#

For example, put the default prefix and then (Customisable). If my prefix was ! I would put ! (Customisable)

lucid matrix
#

I put mention of the bot arl :(

stoic socket
#

what is your prefix?

#

or prefixes

lucid matrix
#

$ for main

#

Like this?

long ferry
#

Then just save

lucid matrix
#

Done

#

Thanks

#

Now I whait message from watcher :))

stoic socket
#

Its from Luca now iirc

blissful sonnet
#

idk why this comes when i change the theme prefference of my bot page

cedar fjord
stoic socket
stoic socket
blissful sonnet
long ferry
#

Also that shows when forcing a theme but not using css

high fiber
#

Why my server in top.gg is forbidden?

long ferry
#

Where exactly

high fiber
tawny surge
#

Merhaba

#

sumbit diyorum fakat bot eklenmiyor sebebi nedir?

compact scroll
#

Hi there I have a problem when I insert my bot’s client Id to add my bot in top.gg
When I press find bot it doesn’t do anything

long ferry
long ferry
compact scroll
long ferry
#

I recommend using a different browser aswell, such as chrome

compact scroll
#

Ok

stoic socket
compact scroll
#

Oh no

#

I’m installing chrome
Standby

still plume
long ferry
#

send the id in here

still plume
#

no but it was denied 1 time

compact scroll
#

Still doesn’t works

still plume
long ferry
still plume
long ferry
#

clear your cache

long ferry
compact scroll
#

Yes

#

907178452195614801

long ferry
#

What I'd otherwise suggest is to try it again later

compact scroll
#

It’s my third try but ok thanks

#

@long ferry is this a bug or it’s a problem from me?

long ferry
#

Am not able to reproduce it, that error is either due to you being ratelimited, your browser being incompatible (thats why I asked you to use chrome) or the id not being valid

compact scroll
#

Ok anyways thanks for responding

#

A used chrome too but didn’t worked now I want to try with another phone

#

It worked:/

sturdy swan
#

how do i change my bot's full page background

#

.entity-content or body doesn't work

#

.entity-content__description works but i want it for all the page not only desc

long ferry
#

use inspect element

sturdy swan
#

ok

weary yew
#

i need to ask someonething

#

anyone ??

long ferry
#

Ask away

sharp rover
#

How can I setup smth that sends a msg trough webhook if someone votes?

weary yew
#

??

long ferry
#

role rewards, give dsl manage roles and set the role you wish to use in your server page settings

weary yew
#

thanks 👍

feral echo
#

My bot on top.gg doesn't have a profile picture anymore, how can I fix that?

cobalt sleet
#

You need to use the refresh data button but it's broken at the moment

sturdy swan
#

why this doesn't work

sturdy swan
cobalt sleet
#

Yep

cobalt sleet
sturdy swan
#

oh

#

then there is another way or something? because my background image is dark so if a user uses white background, the texts will be dark and it'll be a mess

cobalt sleet
#

You can force themes using CSS on your bot page.

sturdy swan
#

how

cobalt sleet
#

Use inspect element and see what needs to be changed

sturdy swan
#

it's :root?

cobalt sleet
#

Some of it yeah

sturdy swan
#

ok

cobalt sleet
#

Just set your theme to light and view your page, then set the CSS rules accordingly.

wicked ember
#

Hello may anyone help me please ?

long ferry
#

ask away

wicked ember
#

So to share a discord server on the site is it through payed advertisement or i can do it and leave it there ?

stoic socket
#

It’s free to list a server on the site

long ferry
#

using auctions is not a requirement, having your server listed on top.gg is good enough aswell

wicked ember
#

i couldnt figure out how to do that

#

hmm

#

i see

#

i'll try to figure it out now then

#

Thanks

stoic socket
cobalt sleet
#

-zendesk how to add your server

wicked ember
#

do i search the discord name up there ?

wild stoneBOT
wicked ember
#

or do i put the invite link ?

stoic socket
#

Follow the website

wicked ember
#

where exactly ?

stoic socket
wicked ember
#

Got you

pulsar elk
#

hey i looked around and im sorry if i missed it, but where can I see the queue for Bot reviews? or is there like an approximate time for my bot to be

wicked ember
#

adding the bot didnt show me the server even after refreshing the page

nimble forge
#

Is there a problem with the site? When my bot is voted, the number does not increase or the number of votes does not increase when I give it to another bot

wicked ember
#

nvm

#

got it

stoic socket
pulsar elk
#

thanks 🌹

nimble forge
#

now it shows 9 votes, it should have been at least 50

stoic socket
#

Try clearing cache or doing ctrl+shift+r

inner coyote
#

Refresh data not working?

stoic socket
#

And as a note: votes reset on 1st December (first of each month)

stoic socket
inner coyote
#

ok

sly urchin
#

Uh

stoic socket
nimble forge
#

What does the cache look like? @stoic socket

stoic socket
#

Cache is just a locally saved version of the site which helps it load quicker

#

Basically, its showing the old count rather than the new, so you need to clear the cache or force refresh to see the newest copy

#

It doesn't "look like" anything

nimble forge
#

How to Clean

stoic socket
#

to fully clear cache then go to browser settings

#

@long ferry do command pls 🙂

long ferry
#

-cacheclear

wild stoneBOT
stoic socket
#

lol true

nimble forge
#

i did but it didn't work

ornate kraken
#

Hi, is there a way to purge all the messages of specific person in a server without banning them?

stoic socket
sturdy swan
#

how do i upload a pfp on the website?

stoic socket
#

a bot pfp?

sturdy swan
#

no mine

stoic socket
#

then login again

sturdy swan
#

ok

stoic socket
#

that should refresh your data

sturdy swan
stoic socket
#

On Discord

sturdy swan
#

?

stoic socket
#

you have to change it on Discord

cobalt sleet
#

It takes your Discord avatar

stoic socket
#

^

sturdy swan
#

ok, but on the site is the default logo

remote dawn
#

Hello, about 3 days ago, I applied for my bot to be approved. It's still not approved, that's fine for me, but you can VOTE, I guess it was a bug.[Don't get me wrong, I just reported the bug, I'm not asking for confirmation]

#

Nothing appears in the mod log, when I search with id

cobalt sleet
#

Known issue

sturdy swan
#

ok now its ok

stoic socket
remote dawn
#

oky thanks

abstract sequoia
#

is there any guide?

grand ravine
#

it's quite self-explaining

zinc oracle
abstract sequoia
#

thanks

sturdy swan
#

@zinc oracle ur cool

#

Can anyone help me with a simple thing

stoic socket
long ferry
#

ask away

sturdy swan
#

Hello i have a question ?how to use the MHA bot

stoic socket
#

Wrong server for that

sturdy swan
#

Ah sorry

stoic socket
#

What bot are you looking at?

sturdy swan
#

The mha discord bot

stoic socket
#

could you send a link?

sturdy swan
#

I'll try

stoic socket
#

Thanks

sturdy swan
#

I'm sorry but i don't now how

stoic socket
sturdy swan
#

I'll try again 😅

#

I'm sorry i couldn't

stoic socket
#

Thats fine

sturdy swan
#

But i have the link i don't now if it's good

stoic socket
#

Try sending it

sturdy swan
stoic socket
#

thats their support server

sturdy swan
#

Ok super thank you

stoic socket
sturdy swan
#

Oh okay

#

I'm sorry for taking you some time

stoic socket
#

its fine

#

happy to help

plush reef
#

How i can make my bot message a user after he votes

stoic socket
plush reef
#

Ok thank you :)

stoic socket
#

no problemo

obtuse magnet
#

هلا

#

كيف اخلي الي يصوت البوت يعطيه عملات

subtle pier
#

This logo-

obtuse magnet
#

??

stoic socket
subtle pier
#

Just noticed that's why I used the -

lethal bough
#

Hello, I would like you to check my bot again.

stoic socket
obtuse magnet
#

حدا يرد

lethal bough
#

Where can I find who viewed it?

stoic socket
stoic socket
prisma kelp
#

Approval can take up to 1 month is that right?

long ferry
#

almost

#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

prisma kelp
#

Ok thanks

#

if my bot description is to short it can get declined?

long ferry
#

If it is spammed, yes

#

if not, likely fine

stoic socket
#

The site literally won't let you submit a too short description too

#

unless its spammed

prisma kelp
#

Ok than I am good thanks

stoic socket
hard horizon
#

How long is the bot review and approval period now?

long ferry
#

see above

sturdy swan
#

Is there any proplem ir updates un the site?

uneven cobalt
#

how can i delete my server from the website

vagrant wigeon
#

there should be a delete button on your server page nyaaNod

uneven cobalt
#

It says this when I try to delete it

long ferry
#

are you the owner of whatever you're trying to delete?

uneven cobalt
#

yes

sturdy swan
long ferry
uneven cobalt
#

that isnt the issue

long ferry
#

go to network then

#

the console doesnt help me

#

check the network tab, then the failed request

stoic socket
uneven cobalt
long ferry
#

click on one of them

#

then the response tab

uneven cobalt
#

{"translationId":"errors.unauthorized","message":"Unauthorized"}

long ferry
#

Clear your cache and cookies

#

login again, then try again

uneven cobalt
#

Still having the same issue

hasty zenith
#

You using brave by chance?

uneven cobalt
#

no im using chrome

hasty zenith
#

Nvm then

long ferry
#

then you're likely not the actual owner of the bot

uneven cobalt
#

It's a server and I am the owner

long ferry
#

do you have the ownership of that server aswell?

#

Oh your server was locked, thats why

uneven cobalt
#

I have ownership on discord and top.gg

long ferry
#

contact xignotic, your server was locked

#

check the main server page

uneven cobalt
#

Yeah, kinda shitty reason to lock the server but I just want it removed

long ferry
#

You'll have to contact xignotic then

sturdy swan
#

When will I know that the bot has accepted in top.gg

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

Quick question about the meme event; is it limited to one submission or can you submit more than one?

long ferry
#

cc @lone anvil

sturdy swan
#

hey i have a question

stoic socket
#

go ahead

sturdy swan
#

what can i do with vote credits on top.gg for my Server? :c

stoic socket
#

You can advertise it

#

@vagrant wigeon do da thing

wild stoneBOT
#

@sturdy swan

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

small mica
#

What does the delete profile button do?

stoic socket
#

what page?

small mica
#

In profile settings

stoic socket
#

pretty sure you can't delete top.gg accounts without emailing top.gg

sturdy swan
small mica
#

Yeah it lists the disclaimer there, that's why weird

stoic socket
small mica
#

Wait nvm

sturdy swan
#

how long normally takes to get access

small mica
#

Im stupid

urban zinc
#

here is how to do it

small mica
#

The submit button is for the other fields

atomic garnet
#

Hello, why markdown tables are so bad ?

small mica
#

Very oddly placed tho

stoic socket
sturdy swan
#

uhm ok :c

#

ty :3

bronze island
#

How can I submit my bot ok top.gg

stoic socket
bronze island
#

But where we find the ID

lone anvil
sturdy swan
thorn delta
#

new pfp 🔥

bronze island
stoic socket
bronze island
stoic socket
#

That top one

#

Application ID

bronze island
#

Ok

lunar forum
#

I'm trying to use an iframe to embed my website in my bot's description, but it won't show up. I tried a different site and it worked. does iframe not work for http?

stoic socket
#

<iframe src=“website url”></iframe>

bronze island
stoic socket
#

Yeah

grand ravine
#

you could, yk, use windows + shift + S to take prints

echo lake
#

Hey, what's the current time to wait to be reviewed?

stoic socket
#

1week+ atm

echo lake
#

Waiting since 9days xD

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

sturdy swan
#

why is there a line?

zinc oracle
#

a line?

sturdy swan
#

yes between the unordered things

#

there is separated

zinc oracle
#

like, spacing wise?
youll need to use css to change spacing on lists.

sturdy swan
#

oh

#

ok

sturdy swan
#

Please verify my bot

stoic socket
#

you have to wait in queue

#

when did you submit it

sturdy swan
#

How long

stoic socket
#

1 week or more atm

sturdy swan
#

What atm

stoic socket
#

at the moment

sturdy swan
#

Whay

stoic socket
#

its around a 1 week or more wait

sturdy swan
#

Ok

#

Now iam in the nenith day

#

Why

long ferry
#

-upto

wild stoneBOT
#

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

bronze island
#

How many time it take to upload your bot?

long ferry
#

see above

rigid bay
#

Does anyone know how to add bold text in the long description?

long ferry
#

same as you do on discord

#

it is called "markdown"

rigid bay
#

Okay thx

sturdy swan
#

hmm how it works in auctions, i select in bid my server but i cant do anything more

long ferry
#

#auctions-support

agile ember
#

How to know if my bot got approved?

long ferry
#

-notified

wild stoneBOT
#

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

agile ember
#

Thank you

static fiber
#

-notified

#

-help

agile ember
#

How developers bot get early verifed bot developers badge?

stoic socket
stoic socket
gloomy shell
static fiber
long ferry
#

-nobadge

wild stoneBOT
normal dawn
#

So, I try to authorize my account in top.gg. I click profile, it redirects me to authorize the account, I accept. It redirects me back to top.gg, and I click profile, and it's an endless loop.

#

I also just got a validation error when editing my bot's page.

stoic socket
#

The fix I found was visiting my profile page manually

normal dawn
#

Why are there servers in my profile that I deleted or left? Not School and The Android Den I both deleted, and News I left.

real laurel
#

click refresh servers

normal dawn
#

Okay, uhm. This might seem a stupido question, but how do I change the avatar on my bot's page? My bot's avatar and the one on the page are totally different.

real laurel
#

refresh data

#

but

#

-rdissue

wild stoneBOT
#

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

livid vessel
#

Hi guys! Not really here for support but just to say thanks. As an epileptic, I smiled when I saw the rule to have no flashing imagery when submitting a bot. Thanks for that!

native roost
#

Uhm does anyone know what's the reason when I installed the app and opened it and reopened it and I cannot use the top

real laurel
#

what app?

#

i don't recall top.gg having an app

native roost
#

Ok

#

So only support top. Gg website?

#

Or this discord bots is not yours app

real laurel
#

not quite sure what you're saying

native roost
#

🤔ᴴᴹ

crisp haven
#

I need help

native roost
#

Then ok it's not your app then I wonder why my bot got added after getting approved

crisp haven
#

I tried to advertise my server on top.gg. However, I got stuck at the second step, because for some reason, I could fill in my server invite link.

#

thus, I closed the page and tried to advertise my server again, but before I even completed the 1st step, the website stated '404 error not found'.

native roost
#

I have had that problem before

#

Not for now everything fine for me

crisp haven
#

Can someone please tell me what to do to solve the aforementioned problem?

native roost
#

Welp wait until you get support I'm just a developerweirdsip

crisp haven
#

ok

native roost
#

Have a great day

#

٩(ര̀ᴗര́)ᵇʸᵉ

oak ginkgo
#

are the votes

#

working?

ivory cliff
#

for me, yes

glass yacht
#

My friend added me in a team I accepted his request also but I can't see his server in projects, can anybody tell if all project will come automatically or he have to select projects

#

.

#

Ping me if u r giving the answer

spiral frigate
glass yacht
#

Ok

#

Ty

jovial gate
#

So basically I can't vote a server or a bot in top.gg for so long..
When I log in top.gg it goes white I tried everything but I can't fix
Suffering from this issue for so long
No one has this issue only Me some reason

#

Help me

zinc oracle
jovial gate
zinc oracle
#

try logging out and back in on the site

#

if that doesnt work

wild stoneBOT
zinc oracle
#

^

jovial gate
#

@zinc oracle I have cleared cache for multiple times still it's not working

indigo ice
#

eta for auction approval ?

zinc oracle
zinc oracle
zinc oracle
#

Other suggestions would be a different browser(firefox probably a good choice) or just moving to desktop for voting.

scenic sleet
#

what its?

wild stoneBOT
#

@scenic sleet

Auction Credits

What are they?

  • If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
  • Don’t know what auctions is? See here for how to apply.
  • These auction credits can be used to pay for any winning bids you may make
  • You CANNOT “withdraw” them for real money

How does the System Work?

  • Each month, bot monthly votes reset
  • If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
  • Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

  • At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
  • After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

  • When you pay for your winning bid, you have the option to use your credits
  • If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

scenic sleet
#

ohh

#

ty

jovial gate
zinc oracle
#

did visiting the login page directly work?

slow plaza
#

you are using this url for the pfp:
https://images.discordapp.net/avatars/718501137484873748/bb7023e36e5c14c0336e016ed288f2c3.png?size=256
having the avatar hash: bb7023e36e5c14c0336e016ed288f2c3

but the url should be:
https://images.discordapp.net/avatars/718501137484873748/13f1715dac3ea7a1b828248ee945fff2.png?size=256
having the avatar hash: 13f1715dac3ea7a1b828248ee945fff2

you are using the old hash of my bot's pfp
the pfp got changed yesterday
and that change didn't reflect only on topgg
but it changed in every other bot listing

jovial gate
#

But

#

Firefox worked

#

Finally I can vote now

#

Ty

low sparrow
#

nice

obtuse mantle
#

Its happened like 4 times in a row

low sparrow
#

perhaps refresh cache and relogin

stray quartz
#

hey um... is it like... normal??

#

I wanna edit a server

#

to add vote tracking....

sturdy swan
#

How long does it take for the bot to accept?

low sparrow
#

you just gotta patiently wait

sturdy swan
#

Ok thanks

low sparrow
#

np

fierce smelt
#

Say I changed the application name it does not update on the page how do I update that

shrewd trail
#

How can I delete bots on top.gg?

real laurel
#

go to your bot's page and press delete

wild stoneBOT
#

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

haughty hollow
#

Guys how to report a person who cloned my bot and not even giving credits

#

and that guy is saying he made it and i copied him

upbeat merlin
#

Good morning,
I would like to know, if i add a new bot to my top.gg dashboard but i dont want users to invite that yet, is that possible?

haughty hollow
upbeat merlin
dull stirrup
#

How could I get contributor role?

sturdy swan
#

you cant

slow plaza
sturdy swan
#

I am in a team with dev team but still i didn't got dev role here

low sparrow
real laurel
wild stoneBOT
#

@slow plaza

The Development Team is aware of the Refresh Data feature not working.
We apologize for any inconvenience ask for your patience until the issue is fixed.

nova tartan
#

may i know whats the best way to promote my discord bot

#

so that more people would know it

real laurel
#

-auctions

wild stoneBOT
real laurel
#

^^

nova tartan
#

ok thanks

hasty zenith
#

I find it slightly suspicious that reviews are ordered by star count rather than recent review, maybe make recent review the default and add order by star count as an option?

low sparrow
#

i dunno

#

cause my reviews on my bot is just a meme

sturdy swan
#

Hello

#

How i can delete my bot in top.gg

hasty zenith
#

Issue with what I mentioned is, if a bot has had good reviews and all of a sudden something real bad happens it's all getting covered up by high ratings

low sparrow
#

and there are a bunch of bots who just automate a review tbh

sturdy swan
low sparrow
#

did you not refresh your page?

sturdy swan
#

yep

low sparrow
sturdy swan
#

?

#

please help me

low sparrow
#

im pretty sure its just an issue that hasn't been fixed yet

nova tartan
#

hi when i was requesting for auctions access earlier the page told me that i do not have a discord bot yey

#

yet

#

but in actuality i have one which already has been approved

vagrant wigeon
#

Theres an issue with auctions at the moment so you need to click on "select other product"

#

@sturdy swan which bot are you trying to delete?

low sparrow
#

oh right i forgor mods can manually do it catflop

sturdy swan
low sparrow
vagrant wigeon
vagrant wigeon
#

Okay cool! The bot has been deleted, im assuming its a cache issue if it is still showing up for you

#

give it 30mins to an hour and it should be gone on the site

sturdy swan
vagrant wigeon
#

no worries!

sturdy swan
#

@vagrant wigeon
Exist not deleted

low sparrow
#

they did say give it 30mins to an hour

#

you literally replied in 8 mins

sturdy swan
vagrant wigeon
#

yeah you just need to give it time nyaaNod when i click on the bot's link it shows as deleted, so it definitely is

#

you could try clearing your own cache too, but i believe it may just need time

low sparrow
#

patience is key

vagrant wigeon
#

-clearcache

#

-cacheclear

wild stoneBOT
sturdy swan
slow plaza
onyx merlin
#

@young tusk can i ask a question?

shut copper
#

what’s happening with the bot DSL ? it’s been offline for ages

shut copper
#

i’ll show sc

#

this bot

cobalt sleet
#

That's not our bot

shut copper
#

hm

#

ok

low sparrow
#

ah yes the funny imposter bot

shut copper
#

erm

long ferry
#

That's likely a bot from a different server list

#

Our bot is @small lantern

onyx merlin
#

@young tusk you didn't give bot right permission.

#

-_-

#

Give bot right permission

low sparrow
#

you need to say what perms the bot needs if it doesn't have any perms

long ferry
#

We cannot forsee what your bot needs for certain features, you need to tell us

onyx merlin
low sparrow
#

no bot needs admin perms

long ferry
#

No bot requires administrator, correct

onyx merlin
#

But i think reviewer don't give admin perns pers

long ferry
#

see above, we do not give bots administrator

low sparrow
#

a bot only needs the bare minimum perms it needs to function as what it is intended to

long ferry
#

any permission administrator grants is done by a separate permission

onyx merlin
long ferry
#

aswell as administrator being a dangerous one to grant

#

an anti nuke bot doesnt require administrator either

onyx merlin
#

Are you joking?

long ferry
#

no

low sparrow
#

many anti nuke bots dont even ask for admin perms for their own bot

sturdy swan
#

It appears to people like this why ?

long ferry
#

I just know how permissions on discord work

long ferry
#

it does not show up until then

low sparrow
sturdy swan
onyx merlin
#

Bruh what do i know my bot requires perms but uhhhhh

long ferry
#

but it should not be administrator

low sparrow
#

an anti nuke bot really needs, manage messages, and ban perms tbh

#

or manage roles if you gonna auto mute them

pliant depot
long ferry
#

unhoist your username then

obtuse magnet
#

??

#

I want add bot

long ferry
#

clear cache and cookies

#

then try again

obtuse magnet
#

مشتغلش

#

@long ferry

long ferry
#

?

obtuse magnet
#

بكتب الأيدي مبيشتغلش

#

@small lantern

#

Which prefix

#

@long ferry

long ferry
#

it does not have any features itself

obtuse magnet
#

Can speak Arabic

south flame
#

My top.gg page is being raided, what am I supposed to do

#

Reporting reviews does nothing I'm pretty sure

low sparrow
#

just be patient

#

the reviews will get deleted eventually when a mod will review it

south flame
#

i've never seen a reported review getting deleted but ok

low sparrow
#

i had a few which have been removed

#

it really is up to if the mods have the free time to look at them all

#

since im pretty sure there is a lot of reviews reported

gusty wave
#

Umm what was the mods name that had odin in his pfp

stoic socket
low sparrow
#

its odin yup

gusty wave
stoic socket
#

Lol np

broken cradle
#

refreshing data turns into a infinite loop with no change

long ferry
#

known issue

gusty wave
#

I got a Clone Bot issue BRU

#

Odin said he's gonna handle but MIA

low sparrow
#

gotta wait for him to wake up

gusty wave
stoic socket
#

Just resubmit the bot at this point

#

But only resubmit if you’ve modified the bot

gusty wave
#

Needs to be taken down

stoic socket
#

Ohh someone copied your bot?

gusty wave
#

No such bot exists anymore

gusty wave
stoic socket
#

@long ferry ^

long ferry
#

wait for odin, you said you contacted them already

gusty wave
#

Our bot was taken down cuz music bot we needed a solution for the Fetch from Yt and by then they had it on Top.gg

long ferry
#

we dont take bots down because of them using youtubedl

gusty wave
gusty wave
#

Was meant to be added soon but a part of our team member stole it xl_doghuh who was handling the page

#

I got the bots ownership

#

@long ferry BRU I believe this is handled in dms or tickets not in support channelUmmm Can u please check it once,been 2 days

stoic socket
#

As they said, Odin is already looking into it

cyan palm
#

Yep

stoic socket
#

The man, the myth, the legend himself

sharp rover
#

By what thing I can get a notification when someone votes through webhook on javascript

stoic socket
unkempt solstice
unkempt solstice
low sparrow
#

damn

unkempt solstice
#

Oh and, they gained over 3k votes in 24 hours.

#

Idk how else I can prove that their votes aren't legit.

sullen zealot
#

Is it possible to add "translation" tags?

real laurel
sturdy swan
sullen zealot
#

xD

sturdy swan
#

I need suport I'm waiting my bot to be approved I searched the site to see if I am approved and I realise that I don't see my bot's pfp I did refresh data but is not working

unkempt solstice
mortal wing
sturdy swan
long ferry
unkempt solstice
#

-_-

long ferry
#

Yup thank you

proper sail
#

what to if any one has been banned from this server & top.gg site? Any appeal thing like forms?

long ferry
#

-appeals

#

-appeal

wild stoneBOT
tight ermine
#

I was uploading my bot to top.gg and then while I was making it I made a mistake and when I tried to edit the bot to fix the mistake it didn't work it says

This has already been submitted to Top.gg

mortal wing
#

Your trying to submit a bot

long ferry
#

You dont need to delete your bot to change something on it

#

you'll have to wait until being able to resubmit now

#

wait like 30 minutes or so

wind anvil
#

beginning of this month, ive changed my bot's pfp to a xmas themed one and its not updated in the bot page

#

i even cleaned out cookies and refreshed but same result

mental jewel
#

how i know if my bot aproved or declined

agile tangle
#

See my sis

#

She looks dum right

mortal wing
agile tangle
#

Like for give away

median robin
#

No updates regarding my bot

#

Pls check and help

#

It's 4 days 😳

vagrant wigeon
#

waiting time is currently 1+weeks @median robin

valid gust
#

i can't see my bot on the products

sturdy swan
#

I can't add the top.gg bot to my server even though I own it (says I don't have manage server permissions)

stoic socket
#

#general and don’t post pictures of people without their permission

stoic socket
#

Then when you get access, you can bid as your bot

stoic socket
stoic socket
sturdy swan
#

@stoic socket

stoic socket
#

Click continue

#

@sturdy swan ^

#

Forgot to click reply KEKW

sturdy swan
#

@stoic socket it doesn't let me

mental jewel
#

@stoic socket
how much to accept or declin

stoic socket
stoic socket
mental jewel
stoic socket
#

1 week or more

#

Pinned message says

sturdy swan
#

how can i setup this?

stoic socket
#

Afaik There is an option on bot edit page

sturdy swan
#

where

stoic socket
sturdy swan
#

oh

#

ok thx

stoic socket
#

noproblemo

keen cedar
#

how can i create a website for my bot

raw thunder
#

hellp

#

hello

stoic socket
stoic socket
stoic socket
#

No problemo 🙂

#

Most of those come with free website building tools too ^

low sparrow
#

^^^

stoic socket
#

All of those I have used myself so I know they are good and reliable

upper rune
#

i got a dm from luca but i dont see that my bot got accepted on top.gg in #mod-logs and i submitted alot of bots :/

mighty hinge
#

Hello, can someone fix a bug on my discord bot? the bot is responding to any prefix

mighty hinge
final wigeon
#

ah

upper rune
#

wait nvm

upper rune
final wigeon
#

so i wanted to rename my bot so i deleted my old application and tried to create a new one but its not letting me 😦

#

someon help?

upper rune
#

oopp

#

wrong thing lmao

stoic socket
#

you don't need to delete a bot to change the name

upper rune
final wigeon
stoic socket
exotic vector
#

well, it doesn't let me to choose my bot...

stoic socket
exotic vector
#

okay, thanks

stoic socket
#

then if/when you get access, you can bid as your bot

final wigeon
stoic socket
#

You need to wait 30ish minutes

final wigeon
#

ah

#

ok

exotic vector
stoic socket
#

You don't get "denied" from auctions

#

They just add people to auctions in waves iirc

exotic vector
#

oh okay, thanks!

stoic socket
#

no problemo 🙂

exotic vector
#

||btw happy burbday||

stoic socket
#

@ornate junco ^

thorn rover
#

Someone is using my server's reviews for an ad

stoic socket
#

Report the review

thorn rover
#

Okay thank you

#

Do the reports get processed

stoic socket
#

No problemo. Reviews are only removed if they are against the rule guidelines, which afaik this is.

thorn rover
#

Okay brilliant

#

How do you report?

#

Its here btw

stoic socket
#

You need to be the owner

#

It seems that there is no owner showing on this KEKW

#

@long ferry ^^

thorn rover
#

I own the server haha

stoic socket
#

I mean on the site

#

but yours isn't showing any

sturdy swan
#

this doesn't work

thorn rover
#

Tbf it is very buggy

stoic socket
sturdy swan
#

no error, when i restart it's empty

thorn rover
#

Whenever I want to edit webhook 's I need to re add the server

stoic socket
stoic socket
thorn rover
sturdy swan
#

this is how i have to put ids, right?

stoic socket
#

yeah

#

not sure why its not working then

long ferry
#

not like administrator for example

thorn rover
sturdy swan
#

yep it's empty