#support
1 messages · Page 599 of 1
If you read the article you'd know
That too
Ok i seen it now
@inland ibex
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
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Try that
Tried that too 
Try logging out and back in?
I erased cookies, cached data and images.
Logged out and in again.
On another web browser (chrome > mozilla)
No success.
Is the error related to Auction Access? @cobalt sleet
That shouldn't have anything to do with it
Try going to your profile on top.gg and clicking "Subscriptions" in the sidebar.
Yep, I see two options
Alright. Let me know if that works for you!
Seems like there just might be a problem with the link on the other page.
If I refresh my login/ page. It appears as this again.
man technology is annoying
So my issue is apparent that I cannot link a payment method for premium, hence why the premium links wont work
Have you tried clearing your cache?
welp, my server's analytics arent getting updated
it has over 40 votes, idk about joins tho
Still doesn't work 
Although its theoretically impossible because I've only just gone large. But what if my topgg account has been flagged or banned?
Im trying to think outside the box lol because this has me brain dead.
I've recently (like a week ago) applied for Auction Access. Then noticed they had a premium that I thought I'd try out.
Some context to this issue, otherwise I really don't know.
.
Looks like it's probably a site issue. I'll flag this up with the dev team and see if there's something they can do.
Thank you 
u talkin to me?
nvm
what do I do abt this?
I believe server analytics have been broken for a while already
@cobalt sleet _
Where are you experiencing that
how do I add that membercount thing to my bot?
Is there any verified bots that have drawing competitions?
How many bots in queue?
1
its been a week since i added my bot
oh
to i got this and i looked it up because it was a verified bot is this a scam?
skem
Find the Problem urself. Pro Tip Read the Text before the button
OK THANX
I am still having trouble with updating my bot details via the settings....
it doesnt update for some reason
Guys I have a issue
I am unable to update the background of my bot page
and chnage the profile picutre of the bot
oh same
I've had this issue for like 2 months now... ever since they switched the UI from the old version
u can change ur bot's pfp from devs portal
when I click on the save option, it just loads for a sec and does nothing
where top.gg or devs portal?
I wanted to update the prefix to / and update the invite link, but it doesnt update :(
using top.gg from mobile or pc?
pc
this was the cost of it :( been asking if this bug will be fixed for 2 months now
try from mobile coz it didn't happen with me
I did but doesnt update on top.gg
ur on pc or mobile?
try mobile once
huh lol
I think I found the issue
I was using custom css before for bot description and it didnt work due to the new update in UI i believe
it works now
noice
so how do I?
that pic is from a bot
There's no such thing as member count to be able to be published on bot pages
Only server
There is usually a refresh data button, if that happens to appear for you (sometimes doesn’t show or doesn’t function) then try it
is there a way too get notified when someone votes for yuour bot?
Wouldn't you like to know weather boy.
-play Kasih putih
Then what's the number in the pic?
In between stars and fun
Here
That might be the server count , or if its a server that you are looking it it will be the server count
As far as I know , you can only post shards and server count in top.gg bot page
thats the server member count
theres is an option for posting server count to bot pages though if thats what you mean
check https://docs.top.gg and ask in #topgg-api for that
How long do i usually need to wait for my Discord Bot Project to get approved?
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
-upto
Thank You :)
is there a way too get notified when someone votes for yuour bot?
How do i set up a channel to receive notifications of a vote
Ahh okay
Webhooks
anyone know why on dbl-graph servers my bot can sync?
can we delete bots?
yes
yep
either the delete button on bot pages or https://top.gg/bot/BOTID/delete
please help i cant get gold premium
I changed my discord bot's name and then clicked on refresh data 2 times but it doesn't work.
then tryto wait
Is there a way to see the position of my bot in the queue?
then?
clear cache and cookies
same
Hi
I want to know should to share my bot on top.gg should i eneter watcher bot in support's server ?
The "API" and "Developers" links in the top bar both lead to the same place (http://docs.top.gg). You might want to remove one of them...
because its both the same thing
yeah you dont need the same link with 2 different names
still
its fine as is imo
because if i wanted the documentation i would look for "Developers" or "Documentation", and if i wanted API i would look for "API"
its just helpful for people who look for what they need
and its not exactly doing any harm linking twice
hi i want to ask something is there any facebook bot on top.gg that can automatically send updates from my subscribed fb page to my server
Don't mass ping mods.
You can wait for assistance.
Don't fucking delete it
Bruh
can you help me
Search on the website, we don't help people find bots
-how2search
To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.
sigh
What's rude is mass pinging people who might be busy for something you can do yourself.
And then deleting it so everyone now had a ghost ping.
smh
hey

It's thanksgiving, mods and brs are volunteers and have lives outside of top.gg
volunteers
when i click on view or edit on my bots profile this happens plz can anyone help
That means that you’ve either not added your bot or you’re looking at the wrong bot id
he didnt dmed me
my dmes are also not closed
Click on that link
hm
2nd time adding, why is it saying that?
anyone helping pls
I think there is a problem with the bot can not vote?
you already voted
1 vote/12h
You need more text
Is there a way to solve issue of Bot PFP on profile not loading up now? Will being a Premium Top.gg member increase my chances of getting it fixed?? I'm willing to spend money to get this issue solved as I need to be in next week's Ad Auction and my pfp's absolutely not loading 
you need to press "Refresh data"
bruh it's a known issue that refresh data doesn't do jackshit to solve it 
oki
well, refresh data is the only thing that can solve it
since it re-fetches bot data
your description needs to be longer
ah i can see hope responded lol
Hm...
thats intentional
I am not sure if that's intentional or not tbh
its just an annoying way of hiding reviews
not really
because what if its a real review saying that its a a nuke bot
Then mods will unflag it
i just think the original view reported review feature was handy
@tacit zodiac Can you transfer ownership?
You can delete the bot for the new owner to resubmit, there's no transfer ownership feature
Ownership is not mine I am asking to transfer ownership to me
Ask the other owner to delete it then for you to resubmit
As said, there's no transfer ownership feature between users
The account with ownership has been deleted from Discord
Is the bot deleted aswell?
no
Contact a moderator who's available then, they can delete it for you to resubmit once you have proven ownership
Can I prove it via screen share?
Not that great, best is to prove it by having you run an eval or change something on a bot only the owner can
As already said, there's no transfer ownership feature between users, only way is to delete it and have the new user resubmit it
Well thank you, I'll think about it
Is there a bug on bot verification cause 1 week passed and my bot is still in verification
Or this takes time?)
Queue time is currently 1 week or more (see pins)
Someone left a spam 2-star review on my bot and it's hurting the rating. The review just says "nah" and the person who left it never downloaded the bot according to our database. I flagged the review several days ago but it still hasn't been looked at -- can the moderators here help?
We review flagged reviews in the order they're flagged to us. It might take a while. We have no ETA to share.
is there a way to remove the role reward for when users vote for your server, I cant find a option to remove because I had put a role reward before but now I don't want it anymore
just take away @small lantern's manage roles permissions
yeah it's still not working
Then it wont until the devs fix it
create your own invite and set it
cool, i'm guessing there's no ETA on that?
yeah
I did that, the site was saying it didnt work - but it actually did
Has Bot Started to Be Added to the Server Again?
bots will entirely not be added here anymore
Thank You 
Thank You Top.gg because of you and my supporters my bot can be verified! My bot reached watching 60,000 People And Being In 95 Servers Tysm!
Thats your bot sending that message
It was acessable during testing
What-
that was the help command during testing then you changed it after it was declined
I was switching the help command because it became unneaded
The DM comman, the purge and that help command were on a different node to the main code
They are gone for good now
then it was related to your bot, making the decline correct
Sorry I didn't think those commands still existed when I submitted my application
That's my bad
I'm sorry for the confusion those commands have been removed how do I resubmit my app
you may resubmit at https://top.gg/bot/new
Do I have to make a whole new one?
yes
Alr
but it seems like you already submitted
So do I still have to remake it?
No need to. It's in queue and all you have to do is wait
Ok
you will have bot dev role and a dm from @hidden root
i know this i want to know if the bot will dm me if i hadn't been accepted or not ?
Yes
-notified
If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.
If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.
💡 Please make sure you have your DMs activated for this server.
Ok thanks
why cant I see my server in the Discord Servers part of my profile
or on the add section
👀
just @ me when someone responds, ty!
damn everyone must be dead
it isnt
and you own it/have admin perms?
yup I own it
interesting, might be an issue on our end then
Quite a lot of people have mentioned the same issue recently so might be worth bringing up with site team
should I try add the bot to see if it does anything
sure
is there a quick command for the link
nice
In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:
Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
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Instructions on Opera
Instructions on Brave
-cacheclear
oh hi! can anyone tell me how long it takes to verify my bot...
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
i can wait..thanks u
Ok so my bot's avatar doesn't show in top.gg it just shows AB and it shows the old name instead of thr new one. I changed the name few days before getting verified
sus
oh
Top.gg is full of bugs
lel
my name is James but in top.gg it shows cutiepie
which is my old name
xD
it just didnt update
thats not really a bug
my bot doesn’t have its pfp displayed
it just has a C
i pressed refresh data a lot no luck
hey team,
I am unable to review a server, how can i fix it?
also my friends are unable to do it!
.
whenever i try to login to my discord it sends me to the page but nothing liads
css
i have an issue
when i put bot invite in a colom
but when i click invite
its error
@real laurel is it possible to add a game of thrones category mam?
im willing to submit a questions
you mean a GoT tag?
yeah
should be able to make your own tags
under your bot/server's tags section
just type it in
if the tag is unrecognized, it should say Create <tag name>
is this the trivia.bot server? i think im lost
Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(
do you know the trivia.bot mam?, does it have own server?
do you have a bot id?
yes
tyvm
I have added my bot for almost week ago and it's not approved yet
should I complete a form or anything else ?
no, just wait
ok thanks
Ahh yes
Hello I have a question
feel free to just ask
How can I add a another owner to the bot
-team
use this
Thanks
apply #announcements
In this form, you can fill in to become a Bot Reviewer on top.gg.
Please READ BELOW ENTIRELY before you fill in the application.
YOUR ROLE / EXPECTATIONS:
• To help bot developers get listed on the site as quickly as possible, via doing queue, and guiding them to be able to get listed.
PROCESS:
1 - Fill in this application entirely
2 - If sel...
How can I add html in my bot's description?
You should be able to just add it without doing anything else
My brother's account was banned some time ago and he emailed top.gg ban appeals but no reply has been sent
There's no eta for that
Bot page
is there a time in the month where they check by any chance?
There's not
alr well thank you
.
this is still a bug and its making me go crazy.
how can this happen?
I'm listed as one of the creators of this server:
https://top.gg/servers/516431398463209513
but I dont know that that server, I was never on that server, I never said "yes I own this server", and I'm currently not on that server
I already reported it like a year ago but was told "hmm no can do"
were you ever an admin of the server
or given admin perms
because afaik that's the only way you'd be listed as an owner
I dont know that server, I was never on that server, I never approved being listed as a owner, and I'm currently not on that server
there's no manual way to be listed, afaik
you could just ask them to delete the server from listing and relist it
since there's no approval/reviewal process for servers
there'd be basically 0 downtime
I guess I have to message each individual manually because the server invite is expired anyway
hmm, or you.. I dont know, fix the bug?
here are the steps to that
a) bug should be reported (with reproduction steps if possible)
b) escalated to the devs (so not me, as i'm only a moderator)
c) reviewed
d) then fixed
the sass is unnecessary, especially considering this is the first time i've personally seen this happen or ever had it reported here
and looking at your message history
this is the first time you've brought it up as well
yeah it is mhm
have you checked that it wasn't a server that's been rebranded either?
otherwise there's nothing stopping you from just deleting the server listing yourself considering you're also listed as a creator
good idea, I did that. sorry for being a little salty but that shit server is coming up as first search result when you search my name and its kinda annoying
but it has to be a bug, I went to the server by id
https://discord.com/channels/516431398463209513/
and discord tells me it cant find the server/I dont have access to it
yeah that would only work if you're still in it. what i meant by this ^ was if it was perhaps a server that you were in that rebranded and you perhaps left after not recognizing what it was
just a hypothesis
unlikely, I just checked and none of the listed owners share any server or friend with me
weird
well i'll bring it up with the team and see what they can find out, otherwise the best course of action you can take is to just remove the listing
Sorry to interrupt, I was just wondering if there's any way we can check if our auction access request has actually been received?
I'm aware there's no ETA for approvals and that's totally fine I'm just unsure if my request actually saved as I closed my browser then resumed it at a later point. Bot ID is 904895411855188029 if that's at all helpful :D
there's no official way, at least for people other than those accepting the applications, to check
at least not to my knowledge
I just did, that worked.
the server is obviously in a bugged state, there is a button to generate an invite code to the server and top.gg fails because of
{"translationId":"errors.invite-create-requires-permissions"}'
Ah ok, well thank you for you help anyway 
or the bot was thrown out, either way, very weird
I added my bot but it didn't showed up here
we dont add bots to the server
and what about #mod-logs
that's declines
Ohk
and i got a question
when i am a bot dev so why i don't have role ( asking no swear pls)
np
can confirm its an issue i've seen a few people bring up
kk
Is there now any eta when "Refresh Data" will be fix? Whenever I trying to refresh data, its took forever to refresh, still not fixed...
I want to receive voting logs for my server. How can I do this?
Want to keep track on who voted my server
no eta but its known and being worked on
either use a bot like Vote Tracker (https://top.gg/bot/479688142908162059) or a tool like https://webhook-topgg.com
for a server not for a bot and i doubt they would want to code an option
well, okay.
The site can't be reached
Webhooks section in the website is not loading. It keeps on buffering
Using 150mbps
refresh token dont working
@pliant mauve can you help?
try using a different browser
Hi
Nothing just joined for fun 🙂
@pliant mauve help ..
Not? Or don't
how is it not working?
not*
when I press the refresh token button, it does not work
try different browser
maybe browser problem
which browser are you using?
chrome
hmm
does your wifi got any problems?
Guys, is it possible to link a top.gg vote to a discord user whom voted already for the server?
using the Python SDK provided by top.gg
idk py
yeah
if you don't know any coding languages then use a bot like Vote Tracker or the site https://webhook-topgg.com
843967722581000253
I VCed with the guy, a bitcoin scammer. I honestly trolled him.
He was so mad.
ik coding languages
it's just
is it possible?
I need help i cant find the refresh data button
It seems to not show for everybody at the moment
I see
I refreshed data and it was successful but still it is the old
I changed the application name only see
i cant write reviews
how can i remove an creator from the server web page?
I tried to delete the server an recreating it but the old creators doesn't change
Actually i want to know when i apply my bot , id : 911149764438016101
I want to register my bot but
The "Submit" button was not pressed!
does not give an error
hey umm- i use opera gx and i cant log in my acc everytime i wanna vote for a bot, i was able to do that before but i cant anymore, i have this problem since weeks ago and its really anoying :/ is there a way i can fix it? (it says error 500)
<@&695153281105920070>
are you actually supposed to ping that role for support?
no
What role should I cast?
please dont ping roles for support
help pls Woo
you need to press the submit button to submit, but I think what you mean to say is being lost in translation.
not printing
do you own this server? did you add the top.gg bot?
i do own server's but it doesnt show up even though i clicked Refresh Servers
Invalid CSRF
logout and log back in
hello, I filled in the required places to add a bot, but even though I pressed the "submit" button, the bot is not added.
what error are you getting?
Actually I don't get an error, I just hit the submit button, It loads shortly, then I click submit again, same thing happens, so I don't get "your bot has been added". system on site" message.
hit f12, go to the network tab, try again and let me know the error(may take some time to show)
ok ,I'm trying now
hey I want help...
Guys
is there a top.gg server api token
and not a bot api token
i wanna create smth like https://webhook-topgg.com/
lol
My bot also has music but it needs a tag lol so type music only
Both API keys are the same
🤔 ?
oh really?
just type music to search for music bots
Yep
i know but it'a a bug so I report it
or you should click on the Music tag in the homepage
⬆️
@zinc oracle Unfortunately, the method you mentioned did not work.
how can i remove an creator from the server web page?
hhmmmm....... try on mobile once
it didnt show an error?
no :/
if it didnt show an error, its possibly your end causing the error, such as an extension blocking requests(rouge adblock?)
unfortunately I don't have an adblock extension but could it be a problem with this location?
honestly, I would just try a different browser.
I'll try this right now
I'll let you know if there is a problem
Hi, a user from my server got banned in 2020 for posting an ad in the #development channel, he tried to vote today and it said he was banned. He's asking how to appeal the ban, is there any ban appeal form or something? Is he still able to vote for my server / bot or does he need to be unbanned before he can do so?
-appeal
How do I appeal?
For more information about how to appeal you can view this article.
Servers
I want to develop the badge image
please unban my friend because some he banned
I thought the same but after someone said it's a server count
Reson dm parmotaion
Contact support per email for unbans -> support@top.gg
Ok
did he get his account hacked by "free nitro"?
Yeah it's server count
Just that one some bots it's not updated on the server count of the right and that thingy
It takes more than 2 seconds to answer you know......
Make your friend send an email, and then be patient and wait
And when you sent that?
Also, I'm pretty sure your friend should be the one who sends it, not you
also add subject
it's very unlikely they'll even read a no-sub email
and please fix that grammar, that's not how you write an appeal email
so many days he waited
What is the Discord ID of your friend?
@YashGamerz#4582
Sending advertisements to staff members.
when you press refresh data
^
oh okay thanks
Unban please
He has to be patient
Be patient, and wait
Ok
And with such a ban reason, I doubt he will get unbanned
fix those too
Hey guyz pls unben me I don’t now y I got banned but pls do tysm
Now that’s how you apply for a job
@zinc oracle What I show in the video is that the site does not respond even though I click submit.
the third tag is probably too long
try removing this tag.
https://i.woo.pics/c188fc962e.webp
Okay
idk why it didn't break on comma tho
Professional drawing artist
It worked thank you very much. @grand ravine @zinc oracle
yw
nothing
👀
Just wait
Ok
It says they got your email and they are looking into it
We do not represent Discord, nor are we affiliated with them. We merely use their service.
If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:
How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries
uh i question - i am unable to see offline ppl in my server
whats the reason?
we are still not discord, I dont know, as i am not discord staff.
Please unban my friend
@ashen vector
How do I appeal?
For more information about how to appeal you can view this article.
can anyone say why cant people discord my bot exactly??
like it doesnt appear any categories ig and on the search bar we have to search the full bots name
then only it appears
basically people cant really view the bot then hm
any errors?
no just not submitting
do you happen to have a really long tag?
tag char limit is like 15, or 20
no
try logging out and in again, then resubmitting.
ok
thanks done
Wtf
👀
Bot page: https://top.gg/bot/656246645075345461
Please... It's been nearly a month and Xignotic won't answer my dms... Can another staff help me ? I want to delete my old top.gg profile but it's a deleted account
I can't seem to get to my Top.gg profile. Every time I try, it forces me to re-authorize Discord Bot List then it just takes me back to the homepage afterwards.
You could try another community manager(top of the member list, pink names).
but theres a good chance they will refer you back to xig.
login on the home page, then refresh, then go to your profile.
if that fails to work, clear your cache or try another browser.
I think I found a bot and when you press the "Learn more" button it downloads a file and i think the file is malware. How do I report it?
Try going to https://top.gg/user/196439527294894080
I had the same issue, worked for me.
Can anyone tell me how many votes this is on? Like the exact number, 1.1k isn't accurate enough unfortunately =/ https://top.gg/servers/656203538862571545/
I'd suggest using the api, #topgg-api https://docs.top.gg/
oh server, no api 👀
I dont have access, its 1.10k
so 1100 - 1109
I'm an idiot 🙂 🙂
I just ignored the 0 on the end so thought it was between 1100-1199
Where do i report possible malware on the site from bots?
use the report button, if they are sharing malware in discord best to report it to discord too.
its on the website
the "learn more" button of a bot takes you to a file download
and im pretty sure said file is malware
So how would I report that?
use the report button
how
whenever i click anything it takes me to the file
@zinc oracle
like whenever i click any part of the banner it takes me to the file
yea
just out of curiosity what page?
nah, just need the url
looks like its just your browser downloading the website rather than visiting it
try visiting it from another browser ^_^
Hi what is it ?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
Thinks
I haven't been able to see any of the reviews for my server the pass week. Thought it was just a one time thing but it still hasnt updated.
And I know there is written ones that should be there
bot i don't have pictures
Try clearing your browser cache
-refreshdata
@shrewd trail
In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.
it just loads load loads and loads
Yeah there's still an issue with the button, but once it's fixed that's what you should try.
yes
if a player voted .. i can set a reward role, but can i send a message like thanks for voting me {name} in a channel?
Yep. Use https://docs.top.gg and #topgg-api for help.
Or try https://webhook-topgg.com/ (not official, no support here)
bru thats a different world for me .. can someone explain how this work or do you got a video tutorial?
last I heard it was
If it's for a server I'd recommend just trying https://webhook-topgg.com/ everything is explained on the page. It's pretty easy to set up.
^ i can help with that too, just dm me if you need help
thanks i will try to do it by myself ..if i cant i will dm you woo 🙂 thanks
and not which field does not contain an error, what to do ?
show the forms
Do I going to get notification when my bot is going to approve
Yes
help is not needed I figured it out myself
how can i change the channel for create invite?
its not the first time a bot do this :S
Just make your own invite and use that invite on your page instead.
ok 🙂
You don't need to use the bot
but its better to see how much joined if the invite of the bot
Then set the bot's perms so it can only see the channel you want to create an invite for.
And click create invite again.
If you want to do that just create a new permanent invite. Same thing.
It just won't be generated by the bot, but you can still only use that invite link exclusively for top.gg so you can track the stats.
will do 🙂 but you know why the bot create the invite in the wrong channel?
i cant update bot pfp cuz the refresh data button loads forever
any temporary bypass to this?
Hello, I’m trying to get the link to my server on the top.gg page but I’m not sure where you get it from?
The top.gg vote link
click "vote" on your server page, then copy the url at the top.
assuming its this one, https://top.gg/servers/911130418638622721/vote
@zinc oracle didn’t work, idk what’s happening
looks like thats for bot tracking, not servers
works with servers
It’s supposed to track the amount of votes people have done
its just webhooks but send via bot and gives role
^
hmm, it specifically says bot.
probably best to contact the support server of that bot, rather than us
ah i'm guessing you selected bot not server
Oh oops
This server has been top.gg locked for at least the past 6 months. I've attempted to contact veld@top.gg but got no response. Can I do something to lift the restriction?
you may try dming @limpid shadow (I think his dms are open), if you have recently emailed veld@top.gg give at least 7-14 days.
its been 2 months XD
how do i know if if i submitted my bot can a mod check website logs please
your bot was submitted 3 minutes ago
ok sweet just double checking 🙂
How much money can you make per vote?
-credits
Auction Credits
What are they?
- If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
- Don’t know what auctions is? See here for how to apply.
- These auction credits can be used to pay for any winning bids you may make
- You CANNOT “withdraw” them for real money
How does the System Work?
- Each month, bot monthly votes reset
- If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
- Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)
How Can I Redeem Them?
- At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's
Votespage on your bot’s dashboard). You will have 30 days to redeem them before they expire. - After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)
**How can I Use them to Pay? **
- When you pay for your winning bid, you have the option to use your credits
- If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers
A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.
oh its not real money
is there a way to see when I submitted my bot for review
Yes
how
@coarse bough You should see something like this on your bots page
yeah I see it
then its submitted
And you should receive a dm and don't forget to check #mod-logs @coarse bough For Info on your bots or others bots!
It may take a few weeks
oh I was trying to see when I submitted it, so I could tell about how much longer it would be
@coarse bough Sadly you can not see how long your approval can take it depends on the availability of the Bot Reviewers
The queue
How many weeks does it take to approve bot
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
it didnt fix it
Known issue with fetching reviews
try reloading
I try
click go back
clear cache then and try
and Try again
+1
You can view the bot?
try on some other browser
Dont work
is ur bot approved?
Idk
But it's like a very trash weebsite
Because like am not gonna wait to dev
That stupid
And not logic
check if got a msg from this bot
@sturdy swan
@craggy flicker has your bot been approved
Instead of calling the website dumb, you have to get your bot approved to set that up
doesn't know lol
“The website is so dumb”
Accept it
we will in due time, if it meets our guidelines in #rules-and-info
otherwise just be patient please
thank you
But I need to get this token like now
Oh I thought they meant “ accept it, the website is shit”
No you don’t

u need to wait for it be approved and no one can vote till it is approved
Exactly, cause what’s the point If no one can vote, why would you have a log yet
Right
bye anyway
congratulations
yes?
We just did
We just answered
😑
it'll show up if it gets approved
I know it's not approved but how to see it's there lol
Your bot hasn’t been approved, and if you wanna see it’s page https://top.gg/bot/botid
Thx
is there is a way to know where is my bot in the queue ?
there is not
ok thanks
just a quick question... is it normal to get a 404 code when viewing the list of "add my server?"
Should I leave .,.
shouldnt be, no
@real laurel my bot just got offline
ok
invite button works after bot is approved
ya
@real laurel but it was working sometimes ago
@real laurel but why my bot got offline
pardon?
no because you're not deleting the bot itself
you're just removing the bot from top.gg the website
it wont
press delete on your bot's page
same thing applies
😗 my dms are closed
then open them
@real laurel I can't find delete help
deleting from the site
Ok
Basically what top.gg does is fire a nuke at your servers and then they get deleted
Ez
are you getting an error when trying to submit a bot
and have you checked the pins for any help on your error first before asking
I fill in all the details and click the submit button but nothing happens
^
ohk ty
Is the refresh data working now?
Hi, how do I change the prefix of @small lantern?
It does respond to -ping
And it's kinda annoying when 2 bot responds to commands
Is there a way to change it?
there is not
ah
OK thanks
hi if anyone could help me add me server to the server list that would be greatly appreciated 
it doesnt show under add your server
yes i double checked
im wondering if there is any prerequisites that im not aware of
is there a certain server age or member count requirement?
i just noticed a significant delay when trying to log out
maybe the server needs some time to show up?
ill give it a minute thank u
yupp
there it is
tysm
The "feedbacks" button is bugged
https://discordbots.org/api/widget/servers/<my_bot_id>.svg```Why this is showing `servers undefined` in my GitHub repo?
I changed my bot's profile photo but it still looks like this on top.gg why isn't it fixed?
not worked
A week or so
can anyone say why cant people find my bot on top.gg??
like when they type on the search bar people cant see it unless they type the full name
that way people cant really discover my bot
.
oh ok cuss i need to type my bots full name
in order to view it
and other people cant view the bot
sometimes
idk why
hello, i have a problem, the prompt code is not working for mr
-zendesk add your server
How to use Top.gg
How to Add Your Server to Top.gg
yes, my invite code no work
top.gg is added in my server and the permission is good
Try making an invite yourself and using that instead
I already tried
But it does not work
Fill out the other fields too
yes
How long can a reported review/comment take to be checked? I reported around 17 days ago and its still there showing up as reported
No ETA
Oh okay
-zendesk add your bot
Submit your bot at https://top.gg/bot/new
I know
I was testing the bot lol
And those commands are restricted to moderators and staff
staff only yeah
oh okay
ok ok
how many days takes to approve i summited 4 weeks ago but still i didn't get any response -_-
-upto
The average up-to-date approval times are stated [here](#support message).
This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.
There is no exact time for how long bot approval will take.
There is a queue and you're not first, nor are you last.
Read more about our reviewal process here.
and it has been 7 days since you submitted
bruh it's top.gg/api/widget/bots/<your_bot_id>.svg
And servers dont have widgets iirc
both work, discordbots.org just redirects to top.gg
this, but yeah dont think there's server widgets nonetheless
server do not yet, only bots are supported currently
he uses servers for bot bruh
ah didnt see you updated the link, message didnt really state you did, sorry
hi where’s the link to inv the bot
what bot?




