im guessing its glitched
#support
stoic socket
sturdy swan
Not glich
I'm talking to this server owner and he says the tokens
Of which only 59 are online and these 6k are offline all the time
@stoic socket
stoic socket
They are all bots?
sturdy swan
also lets move to DMs as its not a site issue
I don't get it
prime ridge
Can I edit a server page, for a server im an admin in?
Because when I try i get this
The owner also said he got the same page
long ferry
known issue
prime ridge
How do I fix
real acorn
do you need to get approved before getting an api token ?
steel sinew
do you need to get approved before getting an api token ?
Yes you do
Else using the API would be useless.
steel sinew
How do I fix
You can't fix this issue. It's something on Topgg's side. Wait for it to be fixed and check #site-status often.
sturdy swan
how do I get such a link for own server
I have added the bot and have also added my own server there :D
steel sinew
how do I get such a link for own server
I have added the bot and have also added...
Then go to https://top.gg/servers/:your_server_id and copy the link
prime ridge
You can't fix this issue. It's something on Topgg's side. Wait for it to be fixe...
Okay
But can I edit the server page as an admin?
steel sinew
But can I edit the server page as an admin?
You should be able. But as Aurel said, it's currently not working and it's a known issue. It should be fixed soon :)
The only thing you can do for now is wait...
prime ridge
Alright, thank you for the help :D
steel sinew
No problem ;)
sturdy swan
or am I wrong?
stoic socket
yeah
sturdy swan
oh
steel sinew
Indeed.
sturdy swan
thank u
steel sinew
No problem ;)
sturdy swan
:D
vocal fiber
Hey moderators, there is this server called Real Easy Skin Checker bot who is currently on your server list that is used for stealing peoples fortnite accounts from asking the users to login through email and password then logging their login credentials in a private channel.
https://top.gg/servers/813840769324417056
silent sinew
How do I fix
You can’t
It’s a bug and the top gg developers will fix this, just wait 🙂
long ferry
Hey moderators, there is this server called Real Easy Skin Checker bot who is cu...
Yup thank you!
vocal fiber
np Aurel
contacting discord to take the server down aswell
hopefully ill get a quick response
long ferry
Yup yup thanks
sturdy swan
guys it does not allow me to pick role that gone be given to members when they vote up my server how do I fix it? :D
long ferry
known issue
sturdy swan
anyways I can fix it?
long ferry
Not as of now
tidal gulch
Hello i can contact a staff by dm ? Its for subscribe premium
long ferry
You can subscribe for premium on your profile under subscriptions
it cannot be done by a staff member
also any user claiming to be able to do that is likely trying to scam you
long ferry
Not sure where you're getting a 404
elfin basin
Thx
stoic socket
Thats the button for next time
tidal gulch
403
Forbidden
If you believe something should be here, contact us through our discord or at support@top.gg.
long ferry
vibes
tepid panther
long ferry
-issues
hidden rootBOT
tepid panther
My site is there i added it just others cant find it when they search the name
tepid panther
I did i dont think i seen anything about my issue
i seen it said people are having problems adding it to the site but it says mine is added like i can see it if i paste the link i just cant search it
Idk maybe i missed something Ill re read it
oh never mind i see it now, it says try editing the bot, does that work for servers as well
long ferry
Possibly
tepid panther
It worked, ty
proud karma
Is it possible to add applications as opposed to actual bot users. Applications can use slash commands using the interaction URL without having a bot user
long ferry
Is it possible to add **applications** as opposed to actual bot users. Applicati...
It is possible
We allow submissions of applications without bots, granted that the slash commands do actually work
We'd appreciate a note on your bot page though to avoid confusion
long ferry
ID?
proud karma
861353680686284820
long ferry
What does your dev portal on discord say
proud karma
long ferry
Actually, lemme check smth
past crescent
Why can I not submit my bot?
long ferry
Yeah seems like you actually need a bot on that application, is a bug will notify the devs
proud karma
thanks
long ferry
Why can I not submit my bot?
What keeps you from being able to
past crescent
What keeps you from being able to
I do not know it just does not submit
No error message, no issues pop up
Just will not let me submit it
long ferry
Read pins
spiral frigate
i have MANAGE_SERVER perms
help
past crescent
i have MANAGE_SERVER perms
Do they have you listed via top.gg website?
spiral frigate
wdym by that
past crescent
If I am correct the owner has to allow you perms to edit via the top.gg website.
Sorry, I belive the owner is the only one who can edit as I have just checked up on my server and there isn't an option to allow people to edit. Unless I am mistaken and I am sure support will correct me if I am wrong.
spiral frigate
a few months ago i can change the settings on that server, now i cant i wonder why 🤔
past crescent
a few months ago i can change the settings on that server, now i cant i wonder w...
I think they have updated their site.
spiral frigate
:/
sturdy swan
cc @pliant mauve
cursive tree
hey
so im an admin in a server and i added it to top.gg
now it shows the creator as the server owner's name and im no longer able to edit the server on top.gg
how can i ask them to delegate access to me
do they need to create a new team or smt?
runic chasm
I'm trying to add my server to top.gg but when I hit "Add" on the website..., it takes me to another page it just looks like this
It looks like this no matter how many times I refresh the page and there's nothing to click. Idk what to do
livid glacier
hello sir please unban my main account please sir
what is your main account's ID?
sturdy swan
Hello guys, sorry to bother you but I want to ask if the server supports personal discord accounts having problems?
random surge
How to publish
sturdy swan
Hello guys, sorry to bother you but I want to ask if the server supports personal discord accounts having problems?
grand ravine
It'd probably be better to ask directly to discord
This server is only responsible for top.gg alone
sturdy swan
I don't understand the discord why the account I'm using automatically exits the server and doesn't join the server again, before that no admin and owner had impacted or banned the account mine If you know how to fix it, please help me sorry for being a bit out of line
This is my request for help
If anyone really knows how, please help me, I think discord has banned me from the server
cursive tree
hey
^^ can i get help regarding this
general is active but no ones helping in support, great
coarse raft
long ferry
Should be functional again
wanton sparrow
Should be functional again
so now it is not ?
wanton sparrow
ok thnx
wanton sparrow
Well try it and see, announcements should be functional again
what is the prefix of @small lantern ?
long ferry
Doesn't have a prefix, it is merely present in your server to track stats like member count, server name and emojis
wanton sparrow
oh
cursive tree
^^ can i get help regarding this
^^^^
long ferry
Create a team and transfer that server to the team
cursive tree
oh
long ferry
-zendesk submit bot
hidden rootBOT
I couldn't find any articles with those arguments
shadow oxide
i read a support article where they said that i have to invite it to the testing server ( id - 333949691962195969) but i have no idea where the link of it is
long ferry
You cannot invite it yourself, we invite it when it gets reviewed
-zendesk how your bot
hidden rootBOT
shadow oxide
oh
shadow oxide
i read this
shadow oxide
You cannot invite it yourself, we invite it when it gets reviewed
so i clicked on the submit
and it loaded
long ferry
Now you need to wait
solid island
hi, why cant i go to /analytics? im getting an internal server error
ashen tinsel
where the bot verification announced if it pass or nah?
ruby moth
where the bot verification announced if it pass or nah?
u'll get an email if it is confirmed or not
ashen tinsel
oh okay
long ferry
-notified @ashen tinsel
hidden rootBOT
@ashen tinsel
ruby moth
-notified <@692632336961110087>
i thought he's asking for literal verification of bot
but ok
nvm
long ferry
-support
hidden rootBOT
worldly stratus
Hello
I put the wrong prefix on top gg
So the bot cannot work
How can i submit it again
The page was deleted
mortal wing
blissful sonnet
hey my bot is not approved its being many days 😦 i have reapplied it .
long pewter
How long i need to wait for my bot to be accepted?
long pewter
hey my bot is not approved its being many days 😦 i have reapplied it .
Same
winter walrus
How long i need to wait for my bot to be accepted?
-upto
hidden rootBOT
@long pewter
winter walrus
When my bot getting accepted?
Read the embed
long pewter
1 week or more
winter walrus
<@637194463185469467> can you delete my bot from top.gg, i want to resubmit
You can delete it yourself on your bot's page, or dm a online moderator
narrow yarrow
ohh I didn't see the delete button before
boreal oak
why my bot didn't approved yet?
spiral frigate
how do i delete a team
stoic socket
why my bot didn't approved yet?
seems to be around 1 week long queue atm
up to 1 week
spiral frigate
how do i delete a team
🤔
dense rune
hey, I'm trying to add a background URL to my bot's page, but the only links I get from imugr are its codes like https://imgur.com/a/U6iPzJr but I can't get it to have .png or .jpeg on the end
dense rune
https://cdn.discordapp.com/attachments/714045415707770900/902868240663990292/ezg...
hot, you're awesome :)
stoic socket
np
umbral rampart
hi, i wanted to advertise my bot but i get the error "You don't have any bots yet, add one here"
but i have a bot
pliant mauve
-credits @wide ivy
hidden rootBOT
@wide ivy
stoic socket
hi, i wanted to advertise my bot but i get the error "You don't have any bots ye...
add as a product for now
then on the auctions panel you can bid using the bot instead
its an issue with the auctions sign up form
umbral rampart
thx
spiral frigate
i kept clicking "accept" but it doesn't do anything
mortal wing
dont use your phone
spiral frigate
dont use your phone
i only have my phone :/
go to ur profile and go to invitations?
pliant depot
Hi
My Old Account Has Been Disabled ( @sturdy swan )
I Want To Delete My Bot From TOP.GG And Add New Bot Please
What Should I Do Now ?
I'm Submitted Request For New Bot .
long ferry
Just wait until the bot gets deleted from your account being disabled
old escarp
How long does it take for you to agree to the my bot ?
long ferry
-upto
hidden rootBOT
sturdy swan
-upto
Hey, Can I get the Auctions Tester role please? I already have auctions access.
Ty
stoic socket
My bot isn't verfied on top.gg still
long ferry
My bot isn't verfied on top.gg still
you never submitted a bot by the way
sick gorge
Hi. I'm getting 403 when clicking on "get premium"?
plain forge
*you never submitted a bot by the way*
I mean not me my frnd Alex Music we are a team
long ferry
Hi. I'm getting 403 when clicking on "get premium"?
clear your cache, you were probably logged out
sick gorge
k
verbal wave
serene vigil
Hello, YouTube bot is not working in our server.
long ferry
-wrongserver
hidden rootBOT
sturdy swan
hey i submitted a bot some while ago and its still not verified
plain forge
of the bot
898555944026386462
hidden rootBOT
plain forge
Added 4 days ago
?
long ferry
The bot was added 4 days ago
long ferry
See above
sick raptor
Do u ban ppl that makes dm advertising?
cobalt sleet
Yes
stoic socket
does the top.gg webhook thing work
stoic socket
Hello, I can't assign my bot to top.gg, what should I do?
What issue?
stoic socket
hey i submitted a bot some while ago and its still not verified
Wait times are around 7ish days atm, check pinned messages
simple flax
@stoic socket Adding bot gives a strange error after entering without docking
stoic socket
Show a screenshot
lilac blade
if a bot is in my team and it is made by my dads accnt(as im under 16 i made it from my dad's accnt) can i apply for it
pseudo nest
zinc oracle
nothing currently.
teal meteor
What I can put here or what this blank is for.
hexed kestrel
Is it legal If someone is using alts in his server and voting for his bot
stoic socket
yeah
anyone can vote for a bot or server
vote botting isn't allowed tho (many alts for many votes)
hexed kestrel
But how would I report this?
stoic socket
DM a mod
gloomy shell
What I can put here or what this blank is for.
if you no longer are the developer for the bot and you want to give its page to someone else
whole garden
@pallid saddle dm
gloomy shell
if a bot is in my team and it is made by my dads accnt(as im under 16 i made it ...
if you are in the team for the bot you can apply it to top.gg yes
teal meteor
if you no longer are the developer for the bot and you want to give its page to ...
how do i give it to someone else where do i put the stuff and id in
teal meteor
ok thanks @gloomy shell
leaden basin
advertising on topgg
you're losing out on like
75% of your server count doing that
id imagine so as all the staff would be in there
but if not, it'll be back to the queue so be carefukl
autumn verge
winter ice
tysm yall(mods, bot developers , admins,etc) 😭...I am finally able to add my server...thanks alot for fixing the problems
potent grove
Hi, I ask again, how can I get this? I have to pay? give it to me? how does it work?
where and how?
slender falcon
where and how?
potent grove
Thank you, by the way, for some reason all the bots do not appear on my server page, only 2 appear, being that I have a total of 19.
zinc oracle
Yep
silent barn
real laurel
Thank you, by the way, for some reason all the bots do not appear on my server p...
Only approved bots should appear on your page, and submitted bots, I believe?
You would have to submit them for to show up. Checking logs, you haven't submitted anywhere near 19 bots
steady cloak
Hi I'm trying to add a server to top.gg but I'm not able to get past the server details section, I get to the part where I have to add tags. No tags are populating though and when I try to create a new one, it clocks endlessly. Without a tag I'm not able to proceed
potent grove
You would have to submit them for to show up. Checking logs, you haven't submitt...
I don't know if the rest of the bots are approved or not.
anyway I don't care much about fixing it, I just wanted to know what it was about, thank you very much.
real laurel
bronze island
I need help
vagrant wigeon
with?
stoic socket
go ahead
bronze island
How I upload my bot?
vagrant wigeon
bronze island
Yea but how
vagrant wigeon
what exactly are you unsure about so I can help you?
vagrant wigeon
the id = your bot's id
real laurel
vagrant wigeon
you can either find it in the developer portal or https://support.discord.com/hc/en-us/articles/206346498-Where-can-I-find-my-User-Server-Message-ID-
o
real laurel
bronze island
So this is bot’s id?
vagrant wigeon
yep, you need to make the bot public though
bronze island
Ok but how?
real laurel
Under bot tab in your developer applications
There should be a toggle
Something along the lines of "Make bot public"
bronze island
So only the first one
vagrant wigeon
yep
vagrant wigeon
Then you need to fill in the rest of the form
real laurel
yeah rn our eta ~1wk
sonic kernel
How i update my bot name and icon?
real laurel
How i update my bot name and icon?
just update it through your dev portal on discord and it should refresh on top.gg
given some time
sonic kernel
just update it through your dev portal on discord and it _should_ refresh on top...
I updated 😕
bronze island
It tell the same
vagrant wigeon
@bronze island you may have to give it some time before trying again, i believe that is cache related. try giving it an hour or so before trying again and it should work
real laurel
could be an hour, could be more
bronze island
Ok
real laurel
hard to say at the moment
bronze island
yes i know
sonic kernel
just update it through your dev portal on discord and it _should_ refresh on top...
I updated, and no changed nothing
real laurel
unfortunately there's not much we can do except just to give it more time
sonic kernel
unfortunately there's not much we can do except just to give it more time
Ok 👍
exotic wagon
What is an auctions tester?
sturdy swan
What is an auctions tester?
Access to auctions
exotic wagon
What do I do
lone anvil
use the report feature on the site
https://img.marcorennmaus.de/f_fJ0sHb its in the sidebar
real laurel
also please don't ping Community Managers for this
lone anvil
^
civic void
elder cypress
When is my bot most approved?
long ferry
-upto
hidden rootBOT
potent rapids
Uhh can review be deleted beacuse someone review smth that isn't even yet added to the bot?
Help me, someone put random 1 star reviews of things that doesnt even exist lol
They took my bot from 5 star to 4 star already
slow lark
Arkadaşlar bana discorddan sakıncalı sunucuda bulunduğum gibisinden bir uyarı geldi,bu uyarı hesabımın askıya alınacağı anlamına mı geliyor? Bahsedilen sunucudan hemen ayrıldım sadece katıldığım onlarca sunucu arasından biriydi.Sizce hesabım askıya alınır mı? Yoksa bu sadece bir uyarı mesajı mı?
potent rapids
Did you report the review?
Yes
real laurel
Yep, then all you gotta do is wait. We'll review the reports in time
potent rapids
Someone also gave 1 star because bot dont work. But it was on mainteance lol, i even showed in bot status that its mainteance
real laurel
Arkadaşlar bana discorddan sakıncalı sunucuda bulunduğum gibisinden bir uyarı ge...
you probably wanna contact discord support about this
not Top.gg
stoic socket
Pls help me
slow lark
Plss 😭 😭 😭 😭 😭
stoic socket
https://dis.gd/contact adresinden Discord ile iletişime geçin
slow lark
Friends, I received a warning that I am on a discord server, does this warning mean that my account will be suspended? I immediately left the mentioned server, it was just one of the dozens of servers I joined. Do you think my account will be suspended? Or is this just a warning message?
urban edge
hello support, we have submitted our server for advertisement about 2 weeks ago, and got no reply
now we want to advertise also our bot, but when I try to do so I get a message with something like "you already have a request pending review"
any advice?
real laurel
Could you elaborate on what you mean by "submitting your server for advertisement"?
Through auctions, or just onto the Top.gg website?
bronze island
could be an hour, could be more
It told me this
real laurel
🔧 Submitting a bot silently fails, showing it loading on the button, then stops but doesn't submit
This is related to an older cached version of your submit page, which contains a so called "CSRF Token" / Cross site request forgery token, which might be stored within that cached version and which might be expired depending on when you last opened that submit page.
You will need to clear your cache and possibly your cookies in order to have it work again:
Clearing your cache: CTRL+F5 (Desktop)
Clearing your cookies: Depending on your browser, going into the site settings of top.gg, then pressing "clear site data" (Note: You will be required to relogin)
After edit
🔧 Submitting a bot silently fails, showing it loading on the button, then stops but doesn't submit
This is related to an older cached version of your submit page, which contains a so called "CSRF Token" / Cross site request forgery token, which might be stored within that cached version and which might be expired depending on when you last opened that submit page.
You will need to clear your cache and possibly your cookies in order to have it work again:
Clearing your cache: CTRL+F5 (Desktop)
Clearing your cookies: Depending on your browser, going into the site settings of top.gg, then pressing "clear site data" (Note: You will be required to relogin)
This could also be related to you having too long tags, make sure your tags are below 25 characters
-hope 2021
bronze island
??
real laurel
Clearing your cache: CTRL+F5 (Desktop)
Clearing your cookies: Depending on your browser, going into the site settings of top.gg, then pressing "clear site data" (Note: You will be required to relogin)
bronze island
So?
real laurel
try those
bronze island
Ok
silent sinew
Ok so if i ask can my bot be deleted on top gg?
real laurel
there's also a delete button on your bot's page
silent sinew
Cause i want to reapply with the Same bot But another application
From 0
Oh Ok
But i can change the invite URL right?
Like its the Same bot
real laurel
should be able to
silent sinew
Ok thx
bronze island
🔧 Submitting a bot silently fails, showing it loading on the button, then stops...
But what happen if i am in a movile device
zinc oracle
-cacheclear
hidden rootBOT
zinc oracle
^ covers mobile browsers on most of those pages
desert hollow
real laurel
-wrongserver
hidden rootBOT
turbid ridge
Hello, I have a problem and although I set the bot in the dashboard or your page, but I cannot use my set vote role when I create a new role it finds it but if you rename it it deletes it again and if you then get a vote you said you get the role but you don't get it
bronze island
So how I do it if I am on móvile device
long ferry
Clear cache
green osprey
hello
how can i get more votes to my bot if i dont have friends to share the bot with them?
jolly jacinth
why does the website crash every time i try to vote on mobile?
can anyone fix that or something because i want vote rewards 
zinc oracle
why does the website crash every time i try to vote on mobile?
are you voting on safari?
jolly jacinth
are you voting on safari?
yeah
long pewter
When will be my bot verified I'm waiting 4 days
Cmon mna
Man**
Do i need to invite some bot to be my bot verified
?
hidden rootBOT
green surge
Hello; My bot is also connected to top.gg but when I search I can't find it. I find it when I finish the search. For example, when I type "ByK", I cannot find the bot named ByKriston. But I find them all when I write. What can I do? It's been like that for a very long time.
high egret
Getting 403's while trying to save changes.
Tried different browsers, clearing cache etc.
Known issue?
sturdy swan
Hey! My question is how do you see a particular server on the Top. gg? I wanted to vote for it, but I can't find it on the Top.gg website. Thanks!!
spiral frigate
hey how do i change my friend's server in topgg?
do i have to be in a team or something
jolly jacinth
do i have to be in a team or something
pretty sure they have to add you as an owner
jolly jacinth
Hey! My question is how do you see a particular server on the Top. gg? I wanted ...
try searching the entire server name, or googling the server name
real laurel
Hello; My bot is also connected to top.gg but when I search I can't find it. I f...
make sure it's approved, and if it is, give it some time. it can take a while to show up in search
green surge
It has been approved for a very long time.
sturdy swan
try searching the entire server name, or googling the server name
Sure. Thanks!
jolly jacinth
It has been approved for a very long time.
try looking it up? maybe putting in the full bot name?
spiral frigate
pretty sure they have to add you as an owner
how
real laurel
try looking it up? maybe putting in the full bot name?
@green surge I just tried searching it up
Doesn't show up, might be an issue with our end
we'll take a look
spiral frigate
how do they add me as a server owner in topgg
real laurel
i believe you need manage server or admin perms to show up?
something along those lines
there's no explicit method to add an owner for servers, i don't think
i could be wrong about this though
green surge
we'll take a look
Thanks.
hexed kestrel
How to report for a person who has made a bot and voting for his bot using alts
@real laurel
real laurel
Please DM a Community Manager with evidence + ID(s)
hexed kestrel
Ok
silver crow
How about this?
the bot has changed the profile but after a few refresh the data is still there
spiral frigate
i believe you need manage server or admin perms to show up?
i have manage server perms still cant edit it :/
mortal wing
Click refresh data
mortal wing
Alright so go to your bots page : https://top.gg/bot/botid and then you should see a refresh data
button
slow plaza
Mods this user suddenly dmed me claiming the topgg support
User ID: 909425848338227201
sorry for the ping though
pliant mauve
Mods this user suddenly dmed me claiming the topgg support
User ID: 909425848338...
got it, thanks
vast needle
slow plaza
Just recieved this and I want to know my bot's verifier
Why you want to know the verifier bruh. Your bot got verified what else you want?
trim pier
Why you want to know the verifier bruh. Your bot got verified what else you want...
I want to thank them
slow plaza
-_-
cursive tree
hey how do i add soemone to a team
bump
broken cedar
how may bots in queue?
open willow
My bot is on top.gg but its profle photo insn't updated/updating
it just shows first letter of the name
mortal wing
Click the refresh data button
light pond
when will be my bot approved?
short wedge
is it possible to add server on which my bot is in the settings? Because it is very buggy and doesn't work I think 
trim pier
Just recieved this and I want to know my bot's verifier
.
BTW even when my bot is verified it doesn't appear when I search for it
merry sandal
cobalt sleet
Thanks
plush orbit
when will be my bot approved?
potent rapids
Wait how can normal users send embeds
potent rapids
when will be my bot approved?
Wait. Theres no ETA
sturdy swan
Can I vote my server with @small lantern bot with command?
cobalt sleet
The only way you can vote is through the site
The only thing the bot does is it watches your server for changes to make sure your Top.gg page attributes stay updated.
sturdy swan
Okay thx!
sturdy swan
@pliant mauve known?
half robin
<@778399294125899836> known?
?
pliant mauve
have you tried logging in first?
half robin
yes
pliant mauve
try a different browser
trim light
just wondering, how long does applying to be on top.gg list?
nvm, just read above that there's no ETA
pliant mauve
-upto
hidden rootBOT
trim light
ty
whole garden
Ho
long ferry
Hello; My bot is also connected to top.gg but when I search I can't find it. I f...
Hey hey, can you try the following steps on your bot:
- Edit something on your bot page to have it somewhat be re-indexed (#site-status)
cursive tree
hey how do i add soemone to a team
bump from 5h ago
cursive tree
and also how to transfer a server to a team
.
green surge
Hey hey, can you try the following steps on your bot:
- Edit something on your ...
So what should I do? Can you explain with steps?
long ferry
Go to your bot page, edit, type anything into your description, submit, wait 1-3 hours
simple flax
i am getting this error when trying to add my bot
simple flax
i am getting this error when trying to add my bot
help pls
long pewter
waiting 2 days
that's so longg
cursive tree
hey how do i add soemone to a team
bumping again
wraith steppe
my friend (491577179495333903) was banned for adding his own bot to site , and the reason for ban was - 'Adding other's bot'
cursive tree
i believe you need manage server or admin perms to show up?
no? i literally have admin perms, i added the server to top.gg, however a few hours later i lost perms to edit that server, i still have admin perms
someone told me the owner needs to create a team and add me but idk how... thats my query here today
stoic socket
that's so longg
It seems to take up to a week at the moment, be patient
That’s really not long either, I know of other lists where I’ve waited 100+ days just for a decline message
robust gorge
Hello, is it normal that a bot's profile picture no longer appears on its profile top.gg?
Because it is not modifiable via the site since it takes the profile picture discord
stoic socket
Refresh data button on the bot page
blissful sonnet
my bot till not approved its being 7 days almost
i have reapplied it
@pliant mauve
pliant mauve
my bot till not approved its being 7 days almost
-upto
hidden rootBOT
@blissful sonnet
cursive tree
hey how do i add soemone to a team
once AGAIN bumping this
sturdy swan
Is it possible to run top.gg related servercount stuff when your using a discord.py fork? I'm using Pycord and running into some issues
Like this issue
ModuleNotFoundError: No module named 'discord.ext.commands.bot'```Remove .bot
Has nothing to do with top.gg anyways
I don't even have that import
Pretty sure they have a support server
The only import I have is import topgg
It's not the right place to ask anyways
Why not?
Read the channel topic please
Oh, whoops
So should I ask in #development ?
Yes
Okay
sturdy heath
how long does the approve take?
sturdy swan
how long does the approve take?
pins
cunning sorrel
does premium do anything for my server
sturdy swan
does premium do anything for my server
no
cursive tree
once AGAIN bumping this
^^^^^^^^^^^^^^^^^^^^^^^^^^
long ferry
Search for "byk" or get a letter.
Not sure what the issue is, your bot shows up on search
long ferry
hey how do i add soemone to a team
Team > members > enter their id
Should be straight forward
long ferry
It shows up with your bot name though
green surge
Yes it is, but people don't notice the bot.
cursive tree
Team > members > enter their id
how bout transfering a server to a team
green surge
Statistics are bad because users don't see the bot.
long ferry
Edit the server -> transfer ownership -> selecting the team
stoic socket
Try a different browser or clear cache
wheat pebble
Mm
cursive tree
Edit the server -> transfer ownership -> selecting the team
alr, ty for helping
wheat pebble
No, still the site is showing like that @stoic socket
green surge
Please fix this problem now.
solemn wharf
my dc is glitching from over a month now
when i click on it, i just come to this server with no pings
sturdy swan
Because the channel is hidden
thorn flame
can someone explain to me how votes credits work?
sturdy swan
<@730117137426808847>
@thorn flame
thorn flame
Ok, thanks
sturdy swan
I guess you can't leave a team as a team owner...
winter walrus
my dc is glitching from over a month now
Right click on the channel name in there and press Mark as read should be solved
idle root
hi im admin an in a server but i cant manage it on top.gg
the server is already listed in top.gg but in my profile it shows the 'add server option'
@zinc oracle yo help me?
you are the only one without dnd 
zinc oracle
server id?
idle root
server id?
689508953767411904
zinc oracle
early mornings on a weekend, 😔
idle root
sed
zinc oracle
pretty sure this issue is on our known issues list(internally). You'll likely need the owner to edit it.
idle root
uh
idle root
pretty sure this issue is on our known issues list(internally). You'll likely ne...
noone else can do it?
the problem is that i already collected last months vote credits and i might need to collect this months too
and sum it for auctions
zinc oracle
If you really wanted, you could have the owner delete and relist the server and see if that updates the admin list properly.
But afaik redeemed credits go to your account, so only you can add bids with it.
idle root
If you really wanted, you could have the owner delete and relist the server and ...
will i lose the current votes if i relist?
zinc oracle
will i lose the current votes if i relist?
honestly, I dont know. never had this question asked before and dont own any servers personally.
idle root
oh
sturdy swan
@zinc oraclebro is this site's help channel here?
zinc oracle
Nah, but I can help in dms with that if that works.
are they checking in their profile, in the invites section?
try having them clear cache, or use a different browser.
-cacheclear
hidden rootBOT
solemn wharf
Right click on the channel name in there and press `Mark as read` should be solv...
It is Ctrl + k
Right click doesnot work
quartz radish
top.gg website has to be the worst design, i setup my server.... and it didnt setup
ive had so many issues with this site in the past it isnt even funny
zinc oracle
-issues
hidden rootBOT
deft hedge
is my bot in queue since I've added it ? or should I do something to join queue ?
winter walrus
Right click doesnot work
Ctrl + k => right click on the ping => mark as read
gleaming hill
Hello! I changed the name of my bot, but it didn't update on top.gg, even when I clicked on "Refresh data". Is there a way to update it manually?
sullen epoch
can i change the bots name on topgg
sturdy swan
change it on the dev portal first
sullen epoch
done that
zinc oracle
-team @sturdy swan (answering a dm question)
hidden rootBOT
@sturdy swan
turbid ridge
Does anyone know why not all roles are displayed on the Top.gg page in the settings of the server for Vote Role?
robust gorge
Hello, the profile picture of my bot has disappeared on top.gg and when I refresh data, there is a circle that turns to infinity
It's been 20min that it's like
proud gulch
ihave add bot to top.gg and it said:"Your project has not been approved yet". So how i can approve my bot?
zinc oracle
ihave add bot to top.gg and it said:"Your project has not been approved yet". So...
you need to wait for it to pass through queue and get reviewed
hidden rootBOT
coral dawn
how do i add a custom scrollbar colour
sturdy swan
using css
coral dawn
where do i put the css
zinc oracle
the long description can take css in html style tags
ashen flint
hlo can someone help me
no matter how many times i register my server in top gg its not working
and when i added vote tracker bot and when it provided link so that i can keep the webhook url , it was showing "403 forbidden" and when i just remove edit in the link its showing the server
and when i am tryin to log out it is logging in instantly
cunning sorrel
Do we have to bump on this site
subtle lotus
I suspect that I won't be able to access a top.gg token until my bot has been approved?
robust gorge
Then you were likely ratelimited
Why is it ratelimited? The last time the bot data was refreshed was a few months ago?
long ferry
You possibly spammed it
ashen flint
You possibly spammed it
can u help e
i had added my server to top gg
but if i search its name it is not coming
even when i am going to add servers it is showing add this server
but if i go though the server link
then it is opening the page
if i go through the link then only i am able to see
sturdy swan
I have a question, I have sent my bot to top.gg, but how long does it take to be accepted or rejected normally?
sturdy swan
When my bot is accepted, is there an message in <#325648177178869760>? Or direct...
dm to you
robust gorge
You possibly spammed it
I only pressed once, I tried with my other bot and it's the same thing, the problem is that Ducoup I can't change the profile picture of my bot that disappeared
subtle lotus
Does the reviewal process take longer if you have more commands? I have well in excess of 1,800 commands...
zinc oracle
I only pressed once, I tried with my other bot and it's the same thing, the prob...
likely cache related, I see the pfp on your bot's page.
https://i.woo.pics/4400976d8f.webp
robust gorge
likely cache related, I see the pfp on your bot's page.
https://i.woo.pics/44009...
It's not my bot but a friend's, (look at the FTNL bot page), the profile picture no longer appears
I have no problem with my own bot but the FTNL bot is gone and the refresh data is not working and is looping
zinc oracle
have them try again later
robust gorge
have them try again later
I changed the profile picture of my own bot (ScamAlert) and as you can see, it is not changed in top.gg, the refresh data button just runs in a loop and this on any bot, will this problem be solved?
zinc oracle
I changed the profile picture of my own bot (ScamAlert) and as you can see, it i...
its likely everyone having this issue temporarily, try again later.
subtle lotus
Is there a way to cancel the bot Verification process?
native roost
How do I get my bot approved
real laurel
Is there a way to cancel the bot Verification process?
If you mean from Discord, this isn't the place to ask. But if you mean on Top.gg, just simply delete your bot and resubmit when ready
real laurel
How do I get my bot approved
Submit it to top.gg
native roost
Submit it to top.gg
?
real laurel
You have to submit it first before it can be approved
Once you have, you just have to wait
subtle lotus
If you mean from Discord, this isn't the place to ask. But if you mean on Top.gg...
Aye, I meant on top.gg. Thank you for your response 🙂
real laurel
👍
native roost
Submit it to top.gg
Wdym
real laurel
Well you asked how to get your bot approved
Assuming you mean on here, you would need to submit it first
native roost
Well you asked how to get your bot approved
Uhm were do I submit bc you keep saying submit it on top.gg thats just the website
subtle lotus
Is another suitable option
Upon completion of the form on top.gg, just sit back and wait
subtle lotus
real laurel
You added it two days ago but yes, just wait
native roost
You added it two days ago but yes, just wait
So how do I know when is mine rejected or what
timber mantle
You get dmed
gritty tangle
Anyone know what this is?
sturdy swan
crashing when i try to vote for a bot.
stoic socket
crashing when i try to vote for a bot.
try a different browser
long ferry
Anyone know what this is?
Clear cache and cookies
gritty tangle
Ok, thx
sturdy swan
try a different browser
tried with safari incognito and it worked, ty
gritty tangle
Clear cache and cookies
Same error
I'm using operaGX for mobile, something to do with that maybe? Maybe it's not fully supported yet?
long ferry
Try a different browser then
gritty tangle
K
sturdy swan
Having issues with publishing
The fact that there is no publish button anywhere
And it only lets me save
ancient heart
Is it possible to temporarily hide my bot from showing publicly? I'm currently waiting for Discord to verify the bot as I sent the request 2 weeks ago... They're kinda busy with the new message content intent applications I'm assuming so it might be a while. I had someone leave a 1 star review for the bot because it's not verified - which has nothing to do with the quality, uniqueness or performance of the bot on my end.
ancient heart
Yeah... but then the votes go poof
ancient heart
I put out an announcement on the server, but people are still braindead
stoic socket
but what if those people reviewing arent in your server
ancient heart
They even joined the server and saw the announcement which is currently in most the channels, then still left this rating
stoic socket
put an announcement on the bot page
ancient heart
Announcements work again? Last time I tried website was broke
stoic socket
they work
ancient heart
alr
twilit gust
Hey! I'm finally getting off my ass and adding my project to top.gg, but it keeps saying the application is not public, but it most certainly is- I tried clearing cache, cookies, everything
And yes, I triple checked that it is in fact public - any suggestions?
ancient heart
Are you sure in the discord developer panel you have ticked this for your bot?
twilit gust
Yes!
I've worked with bots since 2016, and unless this has changed somehow, I have no idea what could be wrong
Have they added a second switch somewhere by chance?
ancient heart
Do you have the oauth grant set to off as well?
twilit gust
Well, that is actually needed in my case, but
I can turn it off for the moment
Alright lemme try it now
Maybe it'll take a moment to update, I'll check back in a bit and try it again^^ thanks!
long ferry
Well, that is actually needed in my case, but
Is your application a bot? Or literally only an application
long ferry
Can you show your bot section on your discord developer portal
twilit gust
Sure thing
Already disabled the oauth2 grant requirement for the moment per someone's suggestion above
long ferry
Aight actually a bot, one sec
twilit gust
Yeah, I didn't think I was an idiot, but it's been a long day so it's good to know I'm not lmao
twilit gust
All good! I was gonna head out to get groceries in a bit here anyway
Thanks for the help
worldly pond
Any idea when my request for Auction will get any reply? Been a month+ 💀
long ferry
All good! I was gonna head out to get groceries in a bit here anyway
actually
try it right now
twilit gust
oh ok
long ferry
seems to work on my end right now
twilit gust
Yep! That worked this time
long ferry
Guess it requires making a request to oauth before being able to
twilit gust
Ah, makes sense, thanks again!
long ferry
Doesnt really make sense nonetheless will add it to our issues nonetheless
thanks for trying
fervent sparrow
Alr so if I changed my bot's pfp how long will it take to show on site not only on discord?
stoic socket
Alr so if I changed my bot's pfp how long will it take to show on site not only ...
you have to refresh data
long ferry
-refreshdata
hidden rootBOT
fierce sentinel
uhm for some reason i cant access my profile
whenever i press on profile button it keeps redirecting me to discord authorize page
fervent sparrow
Does it take long bc it has been loading for some time?
fierce sentinel
?
fervent sparrow
The refresh
fierce sentinel
not really
fervent sparrow
So it's stuck for me 
fierce sentinel
i feel like the site is bugged
fervent sparrow
refresh data?
Yes
long ferry
i feel like the site is bugged
-issues
hidden rootBOT
@fierce sentinel
fervent sparrow
Been like this for 15 minutes 
vale sonnet
chilly ether
bit confused about how this works.. https://ben.likes-throwing.rocks/5g8rbJw6C.png
i assume this is because my bot isnt being recommended on the front page anymore, anyone have an idea why? people are still voting for my bot, and i haven't changed anything.
manic gyro
sorry for noob question but why my simsimi bot always offline, even after i re-invited it?
stark solar
Hi, so I was searching for my bot on top.gg with searching the name of my bot and I didn't see it. It says result not found. Is there any way I can fix this so people can search for my bot?
cobalt sleet
sorry for noob question but why my simsimi bot always offline, even after i re-i...
-wrongserver
hidden rootBOT
@manic gyro
cobalt sleet
Hi, so I was searching for my bot on top.gg with searching the name of my bot an...
-issues
hidden rootBOT
@stark solar
cobalt sleet
Try editing and saving your page then wait
stark solar
I edited page
cobalt sleet
It shows in search for me
stark solar
Wtf it works?
daring basalt
What's the average time of bot being reviewed?
cobalt sleet
What's the average time of bot being reviewed?
-upto
hidden rootBOT
@daring basalt
daring basalt
Thanks
stark solar
@cobalt sleet thanks for help then :)
Have a great day/night
Idk why timezone r u in so 😂
cobalt sleet
No problem 
you too
stark solar
See ya
chilly ether
bit confused about how this works.. https://ben.likes-throwing.rocks/5g8rbJw6C.p...
any ideas^?
fervent sparrow
The refresh data won't work for me is it some issues and should I try later?
cobalt sleet
Yeah it's a known site issue right now. We've passed the info on to the devs.
fervent sparrow
Alr
twilit gust
When a bot is being approved, is it possible for 1 feature or so to be inoperative? Currently getting a new /29 ipv4 block configured and forgot I had it scheduled for today, when I added my bot lmao
long ferry
thats fine, as long as the majority of commands work
cosmic rapids
const Topgg = require("@top-gg/sdk")
const express = require("express")
const app = express()
const webhook = new Topgg.Webhook("your webhook auth")
app.post("/dblwebhook", webhook.listener(vote => {
// vote will be your vote object, e.g
console.log(vote.user) // 395526710101278721 < user who voted\
// You can also throw an error to the listener callback in order to resend the webhook after a few seconds
}))
app.listen(80)
Would adding this to my main.js (The one where I run the bot), work? And the new Topgg.Webhook() would be the Token, yes? What should I put as the first arg in app.post? I'm really new to this kind of stuff, this is from the documentation btw.
stoic socket
short ether
Been over 6 months now, I am STILL unable to edit my own bot, receiving a 403 page, please fix this.. getting extremely irritating..
573158352532537355 and 480421483575902208
sturdy swan
sorry
elder cypress
Hello, I have added my bot and it has been approved. However, Top.gg does not appear in the search.
coarse bough
is there a way to tell how long the queue is for the bot verification?
elder cypress
is there a way to tell how long the queue is for the bot verification?
no more than 1 week
coarse bough
ty 👍
elder cypress
Hello, I have added my bot and it has been approved. However, Top.gg does not ap...
.
spare plover
Hi guys!
I have a problem about my bot?
How should I fix it?
my ">botguilds" command only shows information about name, id and number of members
i click the "view" or "edit" button the page shows 404
@zinc oracle
zinc oracle
Hi guys!
I have a problem about my bot?
How should I fix it?
the decline reason covers the potential fixes
- Limit the command to the bot owner(s) (you)
- Make this an opt-in feature
- In your bot's description, mention that you publicly show the guilds your bot is in
- Remove the command
spare plover
if i add description for the command will it work
stoic socket
i'd recommend making it a command only you can use, thats the easiest method
zinc oracle
if its mentioned in the description it must explicitly state the guild will be publicly listed clearly.
stoic socket
@spare plover what language is your bot written in?
spare plover
<@!882173065163849739> what language is your bot written in?
my bot language is written vietnamese
stoic socket
i mean coding language
spare plover
oh the language it is js
spare plover
if its mentioned in the description it must explicitly state the guild will be p...
but when i go to top.gg page i click "view" or "edit" button on this page shows 404
zinc oracle
but when i go to top.gg page i click "view" or "edit" button on this page shows ...
try editing it a bit later, or clearing cache
spare plover
I know but command only show information about name, id and number of members
spare plover
try editing it a bit later, or clearing cache
ok, thank you
My language is Vietnamese. Sorry for my English not good
Lệnh >botguilds của tôi bị coi là vi phạm quyền riêng tư
Tôi sẽ sửa nó ngay
Tôi sẽ sửa nó ngay bây giờ
Thanks everyone
I just fixed it
Thank you for your comments
Thank you very much
latent fable
My bot got denied for reasons not even related to my bot
zinc oracle
My bot got denied for reasons not even related to my bot
dm the reviewer that denied the bot to dispute it.
latent fable
I cant find him
latent fable
dm the reviewer that denied the bot to dispute it.
is Teariki here
zinc oracle
@sturdy swan
latent fable
thx
ashen tinsel
whats opt-in feature ?
is it like hidden: true?
loud vector
uh is something going on with discord right now?
for some reason my bot's about me and my 0auth invite me button have suddenly dissapeared
never mind, just appeared back xD
long ferry
whats `opt-in feature` ?
is it like `hidden: true`?
related to what
ashen tinsel
the decline reason covers the potential fixes
@long ferry this
not mine, but just making sure
long ferry
opt-in means that users can decide to allow users to dm them
ashen tinsel
how exactly that work
i thought its about hid sum devs cmds
cuz i think i already do tht
long ferry
thats related to dm commands usable by anyone
long ferry
then no need to bother with that guideline 
ashen tinsel
aight
covert orbit
hi, is there a place I can go to for support related questions or is this it?
I have a friend who today realized they were banned from top.gg and cannot vote for bots? They sent an email and haven't heard anything back so I was asked to try and find your server and see if I could get someone into contact with them?
gloomy shell
If they sent an email and received an automated response, they will eventually receive a response from a team member on whether their appeal was accepted or denied. It can take a few weeks to a month or two to receive a response.
covert orbit
Let me ask if they got the automated response, they said they didn't receive any! And thank you
gloomy shell
should be like we received your response and opened a ticket blah blah thing
sturdy swan
MY BOT APPROVED YEY!
mortal wing
okay
hollow trellis
Does my bot get declined if the eval command is public but its actually intentional
like I want people to use it
real laurel
im assuming it's sandboxed
probably shouldnt have it anyways though
sandboxed or not
real laurel
it'll take a while, please wait
cobalt sleet
That depends on how many new bots are getting approved. Usually they don't stay there for long.
sturdy swan
it'll take a while, please wait
12 hours have been already .__.
hollow trellis
sandboxed or not
The code doesn't even run on the same machine so its fine, I use a public api to run it lol
My bot is open source as well so yeah
sturdy swan
then its allowed
hollow trellis
Should I disclose that in my bot description its intentional that the eval command is public
for the bot reviewers you know
cobalt sleet
Should I disclose that in my bot description its intentional that the eval comma...
Yes please explain the above
hollow trellis
ok
cobalt sleet
Otherwise there's a very high chance a BR will decline it
digital anchor
Hello! Sorry to bother you all but I was wondering if we receive any sort of notification if our bot has been approved/denied? I just noticed that the waiting for reviewal tag on my bot page disappeared 
cobalt sleet
Hello! Sorry to bother you all but I was wondering if we receive any sort of not...
-notified
hidden rootBOT
@digital anchor
cobalt sleet
Hello! Sorry to bother you all but I was wondering if we receive any sort of not...
You weren't in the server when your bot was approved so you didn't get any notification
digital anchor
<@222666204366503936>
Oop I have the role so that's good I suppose? I haven't received a DM but tysm for the help!
digital anchor
You weren't in the server when your bot was approved so you didn't get any notif...
Ahh I see thank you!
cobalt sleet
i have the command clear in my bot , is bad for top.gg or not?
What does it do? Bulk message deletion?
sturdy swan
yea
cobalt sleet
That's fine
sturdy swan
okay thx
civic smelt
Can I please request a backend dev to manually set the role reward in my guild to the role id of 904279781250596875, the guild id is 819106797028769844. I cannot do this myself because the frontend seems to not like to render 70+ roles
cobalt sleet
You could try zooming out on the page maybe? Otherwise there's nothing we can do.
sturdy swan
You could try zooming out on the page maybe? Otherwise there's nothing we can do...
there is
making a request yourself
civic smelt
can i?
sturdy swan
yes
cobalt sleet
Yeah I believe this also works
civic smelt
ty
u guys need to make like list of bugs with the redesign lol
theres been so much issues lately
cobalt sleet
-issues
hidden rootBOT
cobalt sleet
But it's not up to date
civic smelt
can we have an old.top.gg
cobalt sleet
We're working on a better solution
white brook
f wrong server
white brook
thanks
sturdy swan
can we have an old.top.gg
nope
many things have changed and the old one prob doesnt work anymore
shadow oxide
its been 2 - 3+ days and i got no update regarding if my bot got selected or not
so when will i know it
sturdy swan
it takes 1 week or longer
cobalt sleet
-zendesk how your bot gets reviewed
hidden rootBOT