support

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[torn star]

I got declined cause I recommend using "Administrator" Perm. I removed it now. Is this now Top.gg TOS confirm?

I dont want any trouble

[grand ravine]

what abt the invite? did u remove admin from it?

[torn star]

Never had it

[grand ravine]

also, are u 100% sure the bot doesn't ask for admin in any command?

[torn star]

yes

[winter walrus]

Hey, your warning is due to the majority of the commands not working.

Your bot was declined for the same reason thrice

[torn star]

Thats because the basic perms where missing. Now you get this message if something is missing

?

[winter walrus]

You can DM me if you need to know more about the reason, 😄

[torn star]

Alright :)

[primal berry]

It doesnt ask for the admin perm in any way, other than recommending it in messages/in the desc. of the top.gg page. Thats how i understood it.

[hidden root]

@primal berry

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[primal berry]

oh

damn

wrong channel, sowwy

[torn star]

Yeah its because the old top.gg page. I had to recreate the description and removed it

[primal berry]

ah

alright

[quartz latch]

Hello is there a French staff please?

[stoic socket]

@cobalt sleet ^^

you know french iirc lmao

[jagged thorn]

how can we make a webhook in our server by which we can know that this person voted our bot or our server

[stoic socket]

https://webhook-top.gg and #topgg-api

[copper comet]

@tawdry grove

[ashen crown]

How many votes for 1$ Vote Credits?

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[swift anchor]

Hi

I'm trying to apply for auctions, but the form doesn't let me select my bot..?

[halcyon sequoia]

usually how long does it take or my bot to show up when i search?

[swift anchor]

Auctions access request

Please select a product you want to apply with*
Select a product
You don't have any bots yet, add one here

[ancient sun]

i can't submit a form to add the bot, i click the Submit button and nothing happens, console error:

[dense sluice]

help

[dense sluice]

same here

😫

pls help

[mortal wing]

clear your cache

[dense sluice]

how to do

[cobalt sleet]

Je peux vous aider ?

[quartz latch]

oui merci

[ancient sun]

already did that

[mortal wing]

@cobalt sleet can you do that clear cache command

[quartz latch]

bonsoir c’est normal ce bug h24 au moment du vote quand j’ai vu toute la video je vote sa crash et je dois toujours reregarder

[mortal wing]

that shows hoiw to clear caches on all browser

s

[quartz latch]

@cobalt sleet

[mortal wing]

#support message

[cobalt sleet]

Oui sur safari c'est normal. Il faudrait essayer avec un autre navigateur comme Chrome par exemple. Ça devrait fonctionner comme ça.

[mortal wing]

@dense sluice

[mortal wing]

this

[dense sluice]

ok

[quartz latch]

mais j’ai perdu au moins 15lb le mois dernier a cause de ce bug et mes combo

ya pas moyen d’avoir des lb pour compenser svp @cobalt sleet

[cobalt sleet]

Il faut contacter le développeur du bot. Ça n'a rien à voir avec top.gg.

On ne peut pas vous dédommager.

[quartz latch]

on ma dis de vous contacter

[mint pawn]

support: "probleme connu"

[cobalt sleet]

Oui on peut vous expliquer pourquoi la page de vote ne fonctionne pas (safari) mais à chaque fois que vous votez, top.gg envoie simplement le fait que vous ayez voté au développeur du bot. C'est eux qui décident après si vous devez être récompensé ou non. De notre côté on ne peut pas vous aider pour ça.

[dense sluice]

bro sumbit button not working i cleared cache

😩

[cobalt sleet]

Try a different browser

[quartz latch]

donc pour recup toute mes lb qu’on a bz je contacte les staff du serv koya ?

[cobalt sleet]

Oui

En expliquant que vous n'avez pas pu voter à cause d'un bug. Mais c'est à eux de décider quoi faire.

[thin heron]

Bonsoir, ici le staff Koya, pas de dédommagement possible sinon ça va être ingérable

[cobalt sleet]

Voilà votre réponse ^^

Utilisez un autre navigateur comme Chrome pour voter et ça devrait régler le problème

[near vigil]

how can i delete a team?

[dense sluice]

@cobalt sleet how much time it takes to apprve bot?

[cobalt sleet]

Dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[cobalt sleet]

Not currently possible

[dense sluice]

@cobalt sleet how we get to know that i transfered ownership to team

[cobalt sleet]

You can't right now

[dense sluice]

oh ok ];

then when we can @cobalt sleet

[cobalt sleet]

No ETA. Also please don't ping staff unless it's urgent.

[dense sluice]

okie

ty for help

[broken glade]

I'm receiving a 403 when trying to edit all my guild listings.

When I go to the listing all of the creators have been reset?

But it still appears on my profile

FYI I have Administrator in all these guilds I'm trying to edit, and I was the one who did the listing

Problematic guilds:

• 285894122349527040
• 498876434098421761
• 498851748690264082
• 656203538862571545
• 494953173954592769
• 560422033171808256
• 498869357091225640
• 498874578349850644

There's actually quite a few more, if you want me to list the rest I can..

[stoic socket]

I've just tried to find them on your profile and they appeared, but when i refreshed they disapperared, so its not just you

Might be related to the announcement in #site-status

[broken glade]

Yeah I was thinking that but it says it was resolved? Super funky, the listings keep appearing and disappearing on my profile too and also says I can edit some guilds that I don't even have listed ahaha

[slender falcon]

cc @tacit zodiac ^^

[mossy cliff]

522210225713971200

dm advertise

[stoic socket]

@vagrant wigeon

stupid ads

[tacit zodiac]

Hiya, so the fix for this is to have the owner of the guilds transfer them to a team and have you administrator of this team

[broken glade]

Why was it changed in the first place?

Teams also have quite a few issues

We've tried to use them for months

I've just left a team, by accident, because the leave button has no confirmation on it

[worn pier]

teams aint work

invites stay in pending for life 😦

[tacit zodiac]

This is being worked on. The reason this was changed was because we want to have our own permission based system where the permissions aren't based on Discord but on Top.gg itself. We also made this change as it makes it easier for our team to manage etc.

[broken glade]

Okay that's fine but can you help us get all set up?

[tacit zodiac]

Of course

[broken glade]

Appreciated

[tacit zodiac]

Could you clarify further?

[broken glade]

Just to confirm, does the team owner also need to be the guild owner in order to transfer a server to the team

[worn pier]

Invites get accepted, the accepter remains on pending

[tacit zodiac]

I believe so? They do need to be able to transfer the server to the team not sure if administrators can do this as well

[frank bone]

i cant add my bot why i click submit

[broken glade]

I guess we'll find out

[devout pine]

I keep getting this when i try to add my server to top.gg

[broken glade]

Are you the guild owner?

[devout pine]

yes

[broken glade]

Then me no know

[devout pine]

bruh

[mighty temple]

hi my bot is on topgg but its not showing here any ideas?
https://rolex.devswhofuckdevs.xyz/5f7i5_mme

[long ferry]

Known issue

[mighty temple]

does it have any fix yet

[long ferry]

No

[mighty temple]

oh ic ty!

[mighty temple]

we can collect the vote credits right if we do not have auction access

[long ferry]

You won't be able to actually use them

[devout pine]

it worked, i tried adding a different server and i changed the url to disable_guild_select=false so i can change the sleection of the server the bot goes to, i added the bot and when i went to try add my server to top.gg my server went to analytics 🙂

[long ferry]

Well that only disabled guild select, would've worked with https://top.gg/servers/invite

[sturdy swan]

If I claim money from votes, will it dissappear after a while. I have claimed $15 i think probably 7 times so far and I dont have any of it in my auctions bank or whatever it's called

i have used $15 dollars towards auctions once, that's all

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[noble axle]

Sorry i have a problem, @hidden root sen me a dm whta say my bot was aproved, but in the web it dosen´t not appear

[long ferry]

clear cache

it not showing up in search is a known issue

[slate gate]

when can we vote on Safari? ._.

[stoic socket]

Try a different browser

[stable swallow]

@tacit zodiac ur still cute

and i realize i've said this in the wrong channel.

[slate gate]

I've installed Chrome but just for asking

[stoic socket]

[grand ravine]

issue is safari is incompatible with pretty much all common properties

so for a site to be compatible with it it must be written from the very start to be so

[mossy arrow]

Hi still having issues adding my discord to the server list. Trying to reach out via twitter and email but no response, anyone able to help out? 🙂

[sturdy swan]

probably a known issue

[silent sinew]

I can’t submit the bot

Why?

[mossy arrow]

Do you know if there are any workarounds? Been trying to figure this out for a week now

[sturdy swan]

I Dont think so, Many people reported this so its getting fixed from what I know.

@long ferry am I right?

[mossy arrow]

Dang....

[long ferry]

state the issue

[mossy arrow]

When I click to add my server, it gives me this

[sturdy swan]

Known issue

[sturdy swan]

Use this now

https://top.gg/servers/new

For now

[abstract spade]

Hi, i’m one of the owners of Cricket Guru bot. A few months ago a friend of mine - Abuzar#2021 got banned from the server due to dm advertising, but i just wanted to clarify that he didn’t do it willingly and was forced or rather threatened to do it. It’s all been sorted out now but he can’t vote for any bots and get rewards due to the ban. Would be a great help if you could unban him, promise it won’t be repeated in the future. Willing to provide any proof if needed, thanks!

[grand ravine]

he'll need to write an appeal

[abstract spade]

could you help out if there’s any procedure or anything?

[lyric cape]

Why does my bot's server_count display as "undefined" in the API?

[long ferry]

dblappeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[grand ravine]

https://support.top.gg/hc/en-us/articles/1500001218681-Appealing-your-ban

damn aurel

[long ferry]

you need to post it yourself

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[abstract spade]

thanks a lot

[lyric cape]

So like I can have a background function update the server count by doing a POST every day for example?

[long ferry]

yup that could work

[abstract spade]

will it take really long for the appeals to get reviewed? and where can we see the ticket after mailing? thanks for the help

[orchid saffron]

hey I'm having issues posting announcements on my bots page, does anyone know why this is happening? Ive tried refreshing multiple times but it won't work. Im on mobile so I cannot see the error message

[long ferry]

theres no eta for appeals right now

[zinc frost]

Hello ,
How Can I add one users to creator of bot in top.gg

[long ferry]

known issue

[orchid saffron]

Oh ok

[long ferry]

you can't, consider using teams

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[normal cave]

dblteam

dblteam

[wraith siren]

Hello 🙂 I'm having trouble adding my server to Top gg. I connected my discord, but I do not see my server here. Am I missing something? Thank you in advance!

[torn star]

@fluid birch My bot got declined after the commands stoped working. Could you tell the first command name that didn’t worked? I cannot see in the screenshot

[fluid birch]

Hello! Your bot stopped working after the /user kick command

[stoic socket]

Thats a better quality pic

[grizzled ledge]

hello, is this where you come to get help with Top.gg issues?

or do you guys have a ticketing system

[stoic socket]

Yep

Just ask away here

[torn star]

Alright. Any chance you could try it again?

[fluid birch]

Sorry, you'll have to wait in queue again

[grizzled ledge]

Ah ok, my server is listed on top.gg but it shows that it isn't listed and won't allow me to edit it.

[stoic socket]

Do you own the server?

[grizzled ledge]

I do on another account, but on this account I'm an admin with full perms in the server

does that make a difference?

Last time I tried to switch accounts it took the website 2 days to actually make the switch

[stoic socket]

New permission system means that you need to transfer it to a team and then give this account admin permissions

[stoic socket]

Read this ^^

[grizzled ledge]

Ok i'll try to log out and log into my other account and see what happened

Yea same problem as last time

When I try to switch accounts I go through logging on via discord but when I come back to top.gg even though I'm logged onto a different account it keeps me logged in as the account I was on previously

[zinc oracle]

clear cache

[grizzled ledge]

It didn't help

Any other advice that I might be able to take advantage of?

[zinc oracle]

try another browser I guess

[grizzled ledge]

Ok so I tried a different browser which seems to have worked. But now I have this issue.

So this account is the owner of the server, here is the page in question, and it shows that this account is the creator of the page

but I don't have the ability to edit the page via my profile

[zinc oracle]

clear your cache, if that doesnt work then its a known issue

[winter walrus]

Dbl cacheclear

[hidden root]

@sturdy swan

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[sturdy swan]

hi

[winter walrus]

What browser do u use?

Then click on instructions for Google Chrome

[elfin hedge]

Dbl Bot

[stoic socket]

?

@small lantern?

[elfin hedge]

I forgot how to create a bot

*discord bot.

How do I create a discord bot?

[winter walrus]

Try googling it, there are plenty of tutorials. This channel is for support related to top.gg site only

[stoic socket]

#development and asking in both #general and here won't speed it up

[elfin hedge]

I JUST WANT TO KNOW

DO YOU KNOW?

[mint pawn]

"known issue"

[winter walrus]

It's a known issue. It might take a while to get indexed. Just wait it out and check after a day or two

[mint pawn]

guessed it 🍷

[zinc oracle]

youll need to learn how to program first

anyway

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[stoic socket]

turns out they wanted to search for a bot not create one. anyways, we've sorted it in #general

[zinc oracle]

ah

[sturdy swan]

Help

Idk what to do

It doesn’t tell me where it went wrong

[stoic socket]

Are you on an iPhone by any chance?

[sturdy swan]

Yes why

[jovial otter]

now this is real simple, pick a programming language (javascript/python/java, etc) and learn its basics then find a discord library (djs/dpy/etc) and code it, host it up using a VPS or self host.

[sturdy swan]

@stoic socket

[stoic socket]

If you are using safari, Safari seems to hate most sites. Try a browser like Google Chrome or Firefox.

[jovial otter]

there are many support servers around

[stoic socket]

#general as its not a site issue

[jovial otter]

he was asking, hence i replied here.

im not going any more further into this

[sturdy swan]

App or website ?

[stoic socket]

App

[sturdy swan]

Bruh

[tranquil heart]

Ive been waiting for a month now please help

[sturdy swan]

Nope doesn’t work @stoic socket

Same thing

[stoic socket]

You're bot was rejected on the 25th October

for spam description

[stoic socket]

Not sure what else to suggest sorry

[zinc oracle]

did you scroll down to see which field is highlighted?

[sturdy swan]

There isn’t one highlighted

[tranquil heart]

Oh

[sturdy swan]

It just says your form contained errors

With no highlights

Validation errors

[tranquil heart]

How am i gonna edit it then when i cant open it myself

[stoic socket]

your bot was deleted

you need to resubmit

[tranquil heart]

Oh

[stoic socket]

https://top.gg/bot/new

[tranquil heart]

Ok thx

[sturdy swan]

This is dumb the website don’t even work on iPhone lol

[dark burrow]

I am not receving vote reminders for Dank Memer.

Henlo?

[winter walrus]

dbl wrongserver

[hidden root]

@dark burrow

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[dark burrow]

Ohk, sorry

[peak nymph]

Hello, I want to know when there would be a response from the verification of my bot, I am waiting approximately 2 months

[dull seal]

@tacit zodiac I have joined the server as you have mentioned me in mail, now can we proceed for account deletion

[zinc oracle]

Probably best to dm

[winter walrus]

Your bot is already approved. The bot would only be able to DM you if you had your dms open in this server and did not block the bot.

[peak nymph]

O I have now the direct messages open

Can you send me the messages?

[winter walrus]

No, the bot only attempts to DM you once when your bot got approved / declined. We cannot send the DM manually

[peak nymph]

o thats my question

You know if my bot have been aproved to verification

Because bot already in top gg

[craggy marsh]

why are the analytics graphs so small when viewing stats for my bot? the axes labels are really only a few pixels big on my screen. zooming in on the browser doesn't help

just for scale, it looks like this on the entire screen

[river anchor]

the website is still being revamped and stuff. pretty sure it's being fixed soon

[craggy marsh]

the revamp has been out for weeks, come on

[sterile walrus]

yeah it's kinda rough ngl

[craggy marsh]

in addition i did not have this issue with this rewrite before, this is a new problem

[river anchor]

months*

its been getting rougher because they have been polishing stuff

use magnifier on windows to look at for now if u use that

weird but better than nothing

[peak nymph]

I apply to the verification procces like two months I think

[river anchor]

#mod-logs message

it pinged u, idk why you didnt see it

[peak nymph]

I look and I fixed

[river anchor]

oh

[peak nymph]

I only want to know the verification of the bot

[peak nymph]

but I dont know how much I have to wait more

I do the procces like 2 months ago I think

[river anchor]

are you talking about discord verification or topgg verification?

[winter walrus]

dbl notdiscord

[hidden root]

@peak nymph

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[peak nymph]

To have that in the bot to have the bot in more than 100 servers

[winter walrus]

Your doubt will be answered at discord.gg/discord-developers

[river anchor]

your bot needs to be in 75, then it will send you a message like this;

[peak nymph]

Yes I already do that

My bot are in 97 servers thats reason some people cant put the bot in the server

[river anchor]

i think your bot got declined. it usually takes 5 business days to verify a bot with discord.

[peak nymph]

I join to the server but I cant veryfy my phone say me the phone is invalid

You know a solution for that I want to talk with some support there to know the status for my bot

[tranquil heart]

guys if my bot isnt approved yet i cant vote my bot, is that it?

[winter walrus]

Yes

[hidden root]

@peak nymph

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[tranquil heart]

oh thats sad 😦

[tranquil heart]

how long do i wait then?

[winter walrus]

about a week

[tranquil heart]

oh

ok

i just submitted tho

[winter walrus]

Change your bot's name in discord developer portal, and click on refresh data on your bot's page

[peak nymph]

but

I need help with a person who help me I cant verified my phone 😭

[winter walrus]

It seems like a general discord issue, you could ask in #general. This channel is for support related to top.gg site only

[tranquil heart]

and ppl cant see my bot?

[winter walrus]

Yes

[tranquil heart]

awwww ok thx

[sturdy swan]

dblissues

[grand plinth]

s

[dull seal]

Ok

[sturdy swan]

my came in 3hrs

hopes not an accident

it was yesterday

[dense wigeon]

Hello moderators
I need your help regarding website

Please ping me whenever you are free

[winter walrus]

Just ask

[dense wigeon]

Actually ive uploaded my bot on your website and its verified by your moderator
But now discord permanently disabled my account from which ive uploaded my bot
So I cant access it

So can you change the owner of the bot please?

[winter walrus]

You need to verify the ownership of the bot. DM any online moderator about your issue with all relevant informations and they would help you.

[dense wigeon]

Umm

Ok

[odd shuttle]

uhh help pls
i cant make an announcement and this happens everytime

[humble gust]

Known issue, no fix currently to my knowledge

[odd shuttle]

hmm

[gleaming phoenix]

hello

i need help

im not able to for vote dank memer in dbl

[ionic pewter]

Reason?

[gleaming phoenix]

the button is not working

im clicking it

but it ain't get clicked

[mortal wing]

clear cache

[long ferry]

What browser

[gleaming phoenix]

google

shall i show screen ?

[long ferry]

Is not a proper browser

So I assume safari right?

Download Chrome and try voting separately from that

[unborn lodge]

I accidentally reported two reviews in my bot. will they be removed? I was wrong and I wish they weren't

[languid badger]

What?

[mortal wing]

Known issue

[sturdy swan]

def check(reaction, user):
return user == ctx.author and str(reaction.emoji) in [":tick:"] and reaction.message == msg
confirmation = await client.wait_for("reaction_add", check=check)

i think i get error from this code line

discord.ext.commands.errors.CommandInvokeError: Command raised an exception: TypeError: can only concatenate str (not "NoneType") to str

[dull seal]

@tacit zodiac I can't DM you so now what?

[sturdy swan]

ofc u cant lmao

[ashen crown]

My vote credits not slowing pls fix it fast

[edgy aurora]

The server vote is not enough

to get credit

every 1000 vote you get 1 credit

[jolly fox]

I wanna report a scammer

He took my friend id

He had nitro..

881937140634746921

Scammer id..

[stoic socket]

Wrong

$15 for first 100 then $0.001 for every vote after iirc

[light pollen]

Hey @somber parcel any chance to contact in DMs ?

[zinc frost]

hello
how long does it take to apply my bot to site ?

[winter walrus]

Apply? If you are talking about submitting your bot, u can do it anytime. Approval times are less than a week now

[dense sluice]

Can anyone say who is bot rewier tj

[winter walrus]

@elfin aspen

[dense sluice]

I need to dm

[stoic socket]

DM them then

[winter walrus]

All staff's DMs are open. You can dm them directly

[glossy surge]

why this comes?

[stoic socket]

You have to wait for a bot reviewer to review your bot

now you've submitted it, its in a queue and should hopefully be reviewed in the next day or two

[sturdy swan]

or week or 2

or month or 2

lol

[stoic socket]

The queue is short now

its not taking months

[sturdy swan]

oh damn

[glossy surge]

it comes as a email?

[long ferry]

dblnotified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[long ferry]

perhaps clicking "this article" might answer your questions

[glossy surge]

ok

[ionic jasper]

what's the waiting time as of now?

[stoic socket]

it seems to be around 1 day

[ionic jasper]

oh my

okay thanks

[halcyon sequoia]

its been days and i still cant search for my bot

[digital stone]

I keep getting this why?

@pliant mauve can you help?

[pliant mauve]

what are you trying to access?

[digital stone]

A server

[pliant mauve]

try clearing your cache

[digital stone]

Done that and it still doing same thing

[tacit zodiac]

It seems that your DM's are disabled/closed

[dull seal]

Let me enable it

[dull seal]

Now please try🙂

[placid salmon]

Again, for like the 5th time in two months, is there any ETA on when server listing will be fixed to finally show servers in bump order

like, there has literally been 0 reason to vote for nearly 2 months now.

[lavish bison]

yo

[grand ravine]

don't think servers are exclusively sorted by vote count

[polar thistle]

I have a question of general discord, if i am in a vc on pc and i put my pc on sleep mode, when i put that am i gonna disconnect from a vc? i need to know pls

[long ferry]

dblnotdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[polar thistle]

thx anyways

[sturdy swan]

Hey just a quick question. Can I add my server voting link in my bots %vote command?

[long ferry]

linking, sure

but having your users vote to get rewards, no

https://support.top.gg/hc/en-us/articles/4402101108883-Voting-Guidelines

this also applies to servers

nevermind doesnt apply

but yeah is fine

[sturdy swan]

I will not give rewards for voting for the server. I mean the vote command has 2 links. One is bot voting link(It automatically gives rewards) Second one is server voting link(No rewards.)

My support server has 40-45 members and bot is in 425 servers. My bot will get 100+ votes every month because of its features and voting rewards btw

[sturdy swan]

well alright ty :)

Help

Pls

I cant find the thing on my keyboard

fastColoredTextBox1.Text thething;

[sturdy swan]

Ask in #development

[cosmic tapir]

If you make a bot list and add bots that you do not know the rights to, like MEE6, what could happen?

My friend added Popular Bots to his bot list for popularity

[sturdy swan]

you need consent from the bot maker to add their bot

also #development because this is not related to top.gg

[cosmic tapir]

If he did not, what could happen?

[winter walrus]

Please move to #general for offtopic

[sturdy swan]

mee6 taking legal action

and also #general or #development

[mossy smelt]

till how many days do i need to wait to get my bot indexed in the search page??
https://top.gg/bot/830047831972118588

[blazing basin]

Have you tried asking google?

[lone anvil]

...how would google be related

google isn't handling top.gg search

[grand ravine]

don't think ur bot will ever appear on search since it has delta icon on its name, so the relevancy goes down a lot

[mossy smelt]

wdym?

[mossy smelt]

defuq

dude still....

my bot literally has the highest votes amongst all the bots found when typed "delta"

-_-

[grand ravine]

relevancy still counts tho

although yeah, it might be indexing issue atm

[storm sparrow]

Hey idk if it's me, but my bot isn't showing up on top.gg when I search it up?is there maybe a minimum server requirement?

[sturdy swan]

known issue

it takes time

[storm sparrow]

How long approximately? It has been approved for around a month now..

[sturdy swan]

hm

dm any available mod

[storm sparrow]

Aight thanks

[sturdy swan]

mp

[young geyser]

Are slash commands-only bots accepted in top.gg?

[slender falcon]

ye

[honest galleon]

I get this error message every time, even though the bot is public. What can I do?

[sturdy swan]

why censor it

[sturdy swan]

post the id

[sturdy swan]

y u delete it

[prime bear]

I had a question regarding the verification process. I submitted a request for this, but I thought it may help to check here too.

I submitted my bot for verification like last night, so I’m in no rush, but I’m curious. My bot is one for Clash of Clans and thus to use like 99% of the bot requires a clash of clan’s player be verified thru the bot. Will this hinder my bot from being verified, or not?

[olive oxide]

can someone help me ?
i want to share my discord server but it gives me message:There was a problem creating your invite. Please make sure the Top.gg bot has been added to your server with the Create Invites permission!
some ideas how to fix it ?

[prime bear]

Is the bot in your discord server and does it have the “create invites” permission?

[olive oxide]

no its not in the server i think

how to invite it ?

[prime bear]

Go to top.gg bot and hit invite, or there should be a way in the top.gg setup, I did it with 2 servers and it just got invited somewhere but I couldn’t remember. But ya when it says it has to be in the server, then make sure it’s in the server and you should be fine

[olive oxide]

thanks man i will try it

[stoic socket]

https://top.gg/servers/invite

[gleaming phoenix]

hello guys plz help me

im not able to vote in dbl.com

[mortal wing]

top.gg doesnt own dbl.com

[stoic socket]

You mean top.gg?

[gleaming phoenix]

DBL.com

[stoic socket]

dbl.com doesn't exist

[gleaming phoenix]

pls vote

wait

[stoic socket]

Oh on dank memer?

Thats a different site, visit their support server

[gleaming phoenix]

can u get me the link ?

[gleaming phoenix]

yes yes

i tried typing DBL

but got this

server

[stoic socket]

Click the button on the pls vote message

#commands

[mint pawn]

dbl.com isn't the domain that's why🌚

[gleaming phoenix]

wait support servr?

[zinc oracle]

we are support for top.gg

[gleaming phoenix]

of DBL.com

[stoic socket]

Not sending the link as I'm not willing to be banned for promoting another bot list

[gleaming phoenix]

can u DM it plz ?

[stoic socket]

dbl.com doesn't exist lmao - this is top.gg support, a complete different site

[gleaming phoenix]

im not able to find it

[stoic socket]

CLICK THE DBL.COM BUTTOn

[zinc oracle]

either way, this is topgg support not dbl.com support. we cant really help with that

[stoic socket]

^

[gleaming phoenix]

but when i type DBL here why it takes me to this server

[stoic socket]

yeah so click on dbl.com on the image i have sent and try find it there

we can't really help

[gleaming phoenix]

i had asked my friends they are able to vote

but only i cant

the upvote button doesn't get clicked

[stoic socket]

^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^

[gleaming phoenix]

do u have dbl.com's support server link ?

can u dm it ?

[primal forum]

i dont get my bot on the search,

[gleaming phoenix]

i cant find there support server in there website

[stoic socket]

RIGHT AT THE BOTTOM

There

join that

[stoic socket]

Known issue

[primal forum]

also, i dnt get my bot in projects if i reload then i get

why the heck

cringiesttt

[gleaming phoenix]

got it thanks

[stoic socket]

Refresh

It does that sometimes

[primal forum]

i get that

but if i refresh again, the project gets lost

[cobalt sleet]

👀

Google is also a valid solution you can suggest...

Just sayin

[stoic socket]

True

I asked Woo and he said it was fine that I sent the link

[sturdy swan]

Do reviews take some time to appear? I noticed someone wrote a review for my bot but it is not visible

[prime bear]

This ^ I had to refresh a ton to get things to update, but it got there, sometimes reloading the entire page helped

[safe wigeon]

Hello, how can I set an icon for my discord bot?

To clarify: my bot has an icon. On Top.GG it does not display. If Top.GG does not display the bot's avatar, how do I set it?

Thank you.

[long ferry]

Change it on discords end, then refresh data

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[safe wigeon]

Thank you, my bot's avatar was already set however.

I did refresh data, and Top.GG got the avatar.

Normally services check for an avatar on a timer, to limit API requests. This is done at least once a month. Avatar has existed for 5 years.

Thank you for your time.

[slim coral]

why is my bot gone off my profile

[thorn trout]

I can't post a new announcement since yesterday, it says "something went wrong, please try again later"

[stoic socket]

Known issue

It’s not worked for ages

[potent horizon]

Can any one help my bot to verify

[silent sinew]

when bot review er will start to review bots?)

yesterday all the bots have been verified, today only 5 or 6

[zinc oracle]

We are volunteers, we review when we can

[silent sinew]

oh ok srry xd

[drifting flame]

https://i.imgur.com/X2t7TED.png

[earnest furnace]

Readd the bot or server on the page

Like remove and readd

Then it should work

[stoic socket]

Its a known issue

Don't readd the bot!!

it means you have to readd and requeue it again

Its a known issue to not work

[drifting flame]

okay

[sturdy swan]

Bonjour,
Peut-on utiliser des Webhooks avec TOP GG ?

[sturdy swan]

oui

https://docs.top.gg

Thanks !

les documents

[tepid prism]

How to display servers?

[sturdy swan]

Malheureusement, cela ne marche pas (erreur 404) car je n'ai pas de bot référencé, mais un serveur.

[stoic socket]

wdym

you mean add servers to the site?

https://top.gg/servers/new

view servers?

[tepid prism]

no

[stoic socket]

https://top.gg/user/647719827791675402

[tepid prism]

Displaying server count on your bot's page

[stoic socket]

Oh

https://docs.top.gg and #topgg-api

[tepid prism]

I have to read the whole docs :/

[idle nebula]

Hi, is this where I send my bot on top gg to be checked?

[stoic socket]

Nope

Have you submitted it?

If you have then its in the bot reviewing queue and will be reviewed at some point in the few days

[idle nebula]

Thanks :)

[dark gyro]

It won't find my server

D:

it says 'Add your server to Top.gg'

yet I don't see any of mine

like wtf

@stoic socket

[stoic socket]

??

Not sure how to fix sorry

I only really know how to add bots

[dark gyro]

[stoic socket]

@long ferry

[long ferry]

Known issue, cant help either

try clearing cache and cookies perhaps

[scenic bough]

The bot creators now does show the team correctly but doesnt show them individually. Will this be improved ?

[long ferry]

thats intentional, only the team will show up

[scenic bough]

is there anyway to go back to the way it was individual with multiple people as that option is only during adding i suppose

[long ferry]

there's not, no

[scenic bough]

well, feedback to provide an option to have them individual

[sturdy swan]

Hello, I need help with the top.gg/bot site

[stoic socket]

What with?

[sturdy swan]

The problem is that I would like to remove the additional owners, but i can't

How to fix it?

[stoic socket]

Try transfer it to a team

So the other owners aren’t associated with it anymore

[sturdy swan]

Hmm

In the developer portal?

Or top.gg?

There is no one in team top.gg
In Dev portal too

[stoic socket]

Transferring to a team will change the displayed owner to the team

So you could create a team with your name or anything and only that team will show

[sturdy swan]

Hmm okey

I'll try to do it

What to do to transfer to my account?

[scenic bough]

Yea but it wont show your individual ID anymore

I dont see why not

[sturdy swan]

What to do to transfer to my account?

[sturdy swan]

Dead Support

[long ferry]

Delete it and resubmit with your new account

there's no transfer feature as of now

[umbral fiber]

it's about 1 month that my bot is waiting, how much i need to wait for have a response?

[dense wigeon]

Please someone among moderators help me

Please

ive uploaded my bot on your website and its verified by your moderator
But now discord permanently disabled my account from which ive uploaded my bot
So I cant access it

[cobalt sleet]

Is your bot verified by Discord?

Because if you've permanently lost access to that account and it's not verified you won't be able to get it verified.

[dense wigeon]

Yes my bot is verified by discord

But i just want access to my bot on top.gg

[long ferry]

are you able to access the actual bot through something like an eval for example?

[dense wigeon]

Yes

I can access my bot
But i can't access top.gg dashboard of my bot

Can I access my bot from this account if i uploaded my bot from another account

@sturdy swan

This is the account

Gone?

Woah dude

[odd ridge]

https://discordapp.com/channels/264445053596991498/769566680807899156/906227353817059350 \o/ Search now actually has a valid edit distance of 1

although This doesnt seem to be consistent

[long ferry]

search indexing should also work again as I have seen

[odd ridge]

well

work? yes, relevant? sorta

indexing long description which is interesting

or indexing parts of tags

Search Interestingness:

• No word partitioning / segmentation
• Fuzzy matching seems to not work on tag matches so "development" will match n results but "developmente" will match 0 bots saying this, fuck knows what goes on in here because some of these matches just dont include the word at all or any similarities from what I can see.
• Weird or just non-existant fuzzy matching still, if it is there, it seems to only have a cost of 1 with some weird behaviour because dungeons will match dungeons but dungeonse which you'd expect to be corrected to dungeons with a 1 edit distance returns nothing.
• You provide absolutely no search term protection it seems so maybe cc who ever because slap that search query up in size and goes from being ms to being seconds
• No synonyms :(

[cobalt sleet]

Hey! I've passed on your feedback to the dev team since search is a feature they're currently looking for user feedback about. If you have any suggestions or further feedback I'm sure they'd be interested to hear it!

[odd ridge]

use an actual search engine

well I should be more specifc

use a search engine actually designed to be user facing

[grand walrus]

I want to be a bot reviewer I have given the application and it's been a long time and no response to me.

[long ferry]

when have you applied?

[hoary moss]

When I try to add my Discord server it just gets an error 403?

[fallow forge]

how do I get bot developer role?

[zinc oracle]

have an approved bot on topgg

[grave breach]

Pls help me, It doesn't show the avatar on my Discord bot
https://top.gg/bot/890994209950150717

[stoic socket]

Refresh data

[long ferry]

dblrefreshdata

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[stoic socket]

^

[grave breach]

Thank you for your instructions!

[spark elm]

Hiya, ik know this is top.gg but I was wondering if anyone knew if there is a discordbotlist server, as I’m having issues with their voting system

[stoic socket]

Go to their site

Find the server there

Can’t help any further

[spark elm]

Oh ok thanks

[plain vortex]

People, you know why when I try to upload a bot to top.gg, when I have everything ready, I give submit, and it doesn't work, like it doesn't go up or something, I hit the button and the button restarts, I give it new and nothing

[void canyon]

How come the role I want to add as a voting perk doesn't show up in the list?

[long ferry]

DSL being below that role

And/or DSL not having manage role perms

[long ferry]

Check your inspect element console under "network", then try submitting again, click the request that failed

[grand walrus]

10 days ago I think

[long ferry]

Then just be patient

[plain vortex]

The same thing keeps appearing to me

[long ferry]

Yes, check the network tab and the failed request

It should tell you what the error is on the response tab

Wanted to check if that has been fixed or not, if you don't care then just clear cache and try again

[plain vortex]

I already did, but still the same

[long ferry]

What do your tags look like

[peak ice]

Hi, is there a way to blacklist users from voting?

[long ferry]

No there's not

[craggy marsh]

despite all requests to the api 200ing, the guild count for my bot has stopped updating, any possible reason why?

[steel atlas]

Hello good evening. Since the afternoon I have a problem with the bot, especially in ** Nekotina ** because when I watch the video and: My vote does not count or it says "something went wrong"

[ocean yoke]

How do you take a past owner/admins perms away from top.gg?

[sturdy swan]

remove them from the team

[uneven obsidian]

can i set 2 webhook for top.gg??

[sturdy swan]

not with top.gg, but if you want to forward another to another webhook you can from your code

[sturdy swan]

Try refreshing the page

[crude pecan]

How are the credits awarded to bots? Like is there an exact vote to credit system?

[steel atlas]

I tried. I tried with another phone, with another laptop and with another browser and its still not working

[sturdy swan]

Oh try logging out and in

[sturdy swan]

If your bot gets 101 votes in a month you will get $15. After that for every 1000 votes in a month you will get $1

[crude pecan]

Got it thanks!

[sturdy swan]

What are you trying to do?

[sturdy swan]

Np

[bright python]

The webbok for voting bot i was setting up but while i enter the page it shows this

[steel atlas]

Yes, I tried but its still not working

[bright python]

Anyone help me

[sturdy swan]

how long does reaching out to support via email take? Been waiting for 3 days for a response.

[sharp cobalt]

Exact same problem here
Clearing history & website data normally works for me, buuuut it's doing n o t h i n g for me this time

[bright python]

[sturdy swan]

Try this https://top.gg/bot/BOT_ID/webhooks

[bright python]

Hmm wait i think i tried this wait again

[bright python]

https://top.gg/bot/907480584648011787/webhooks

[sturdy swan]

yep

[crude pecan]

The auctions application page is telling me I don't have any bots connected with my account but I got one approved 3 days ago. Is there any way I can fix this?

[sturdy swan]

I guess that's a known issue. Many people have this issue now

[sturdy swan]

did you login?

[bright python]

Yeah already logoned

*logined

[sturdy swan]

Try logging out and in

[bright python]

2 min

[sturdy swan]

ok

[barren acorn]

Might be your acc problem? I can vote neko as normally

[sturdy swan]

That will take few more days. Support tickets are handled twice a week.

[void canyon]

Does the Role that's given for voting expire after a while?

[sturdy swan]

it will stay for 13 hours

[void canyon]

How do i put the bot role above the voter role if the bot doesn't give itself a role

Usually bots do that but not the top.gg bot :(

[sturdy swan]

Do you know which days?

[sturdy swan]

Go to your role settings and then move the bot role to top

[sturdy swan]

unsure about it

[void canyon]

Oh

[bright python]

Again that logined and logged and logined but also

@sturdy swan

[sturdy swan]

ah

[bright python]

Any other solutions

[sturdy swan]

Try another browser or try from your pc?

[bright python]

Omke wait

[barren acorn]

Try desktop version?

[steel atlas]

I don't know because my friend has the same problem

[sharp cobalt]

I've cleared my history & website data twice, and restarted my phone
I've had problems like this off and on for a while now.. This is the only time I haven't been able to find a way around it. It just keeps reloading until I end up here. It only seems to happen when on a voting page. It seems like it's related to the ad itself

[mortal wing]

Don’t use safari

[sharp cobalt]

Soooo the solution is to not use the browser built into my phone

[mortal wing]

Indeed

[sturdy swan]

Safari always had issues with top.gg

[sharp cobalt]

It was working perfectly fine just yesterday

Actually this is the longest period of time in which I haven't had this problem but okay

[arctic rose]

Hi i really need help

my main id got term and i dont have acces to my bot in top.gg

@pliant mauve

@cedar wind

can someone help me

pls

[bright python]

@sturdy swan

[sharp cobalt]

Could you try now? It started working for me all of a sudden (thank goodness)

[arctic rose]

i have the bot ownership in my alt but i dont have acces in top.gg

@cyan flint@deft python@real laurel

🙏

[mortal wing]

Stop

Be patient

[sturdy swan]

hmm idk what's wrong on your end tho

[arctic rose]

@sturdy swan i amm yala boi

[pliant mauve]

@arctic rose what's your issue?

[arctic rose]

my main id got term

and

[pliant mauve]

you mean like main account?

[arctic rose]

ya @sturdy swanthis one

[steel atlas]

Perhaps I will try later because its after 12 or 6 hours. I'm glad it worked for you

[arctic rose]

got term

and i dont have acces to my bot

in top.gg

[pliant mauve]

dbl notdiscord

[hidden root]

We do not represent Discord, nor are we affiliated with them. We merely use their service.

If you have any questions and/or suggestions regarding Discord itself, or wish to report any violations to the Terms of Service, you can use any of these links:

How to leave feedback/suggestions to Discord
How to report bugs/issues to Discord
How to report a violation of the Terms of Service to Discord
How to contact Discord for general inquiries

[pliant mauve]

you will have to get your account unbanned then

[sharp cobalt]

Ah alrighty
I was just kinda trying to figure out if maaaybe it was related is all! Best of luck!

[arctic rose]

?

[pliant mauve]

unban from discord

[arctic rose]

thanks

i have the team ownership with me

but not the acess in top.gg

[pliant mauve]

if you can prove that you own that bot then we can transfer it on your current account

[arctic rose]

oks let me show u

[sturdy swan]

jmm

[pliant mauve]

let's continue in dms

[arctic rose]

i can give u my adhr id

I am tribhuvan

[boreal patrol]

can't publish announcement

[arctic rose]

hi

@pliant mauveBest mod ever

[proper harbor]

For some reason my bot doesn't show up on searching, is there any fix to this issue?

[winter walrus]

Newly verified bots might take some time to get indexed. Wait for a couple of hours

[proper harbor]

It's been 4 days since it got approved, so I still have to expect more wait time?

[boreal patrol]

for some reason its says i not unauthorized

i tried to relogin

[arctic rose]

it will come in some days

like 1 week

2 week for approval and 1 week for search

[proper harbor]

right, thanks

[arctic rose]

welcome

[dense sluice]

This was old when i didnt know it was aginst tos @mortal wing

2 months ago ig

Sorry

[sturdy swan]

Huh

[winter walrus]

Known issue

[sturdy swan]

fix it

asap

[arctic rose]

hmm

[winter walrus]

The development team is actively working to fix all the issues.

[winter walrus]

dbl support

[hidden root]

@arctic rose

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[dense sluice]

Sounds rude

[arctic rose]

ok

[sturdy swan]

nop

[void canyon]

Can I move the bot role back down after that and still have the role show up?

Cuz I don't want my bots to be so high up on my server list

Well, if i just leave it alone in the top.gg settings, the role

Will the role order be affected and the role not be given?

[winter walrus]

The bot only has access to give the roles which are below the bot's role itself. It's discord's permission system.
If your voter role is above the bot's highest role, discord does not allow the bot to give that role

[void canyon]

Why didn't they give the bot it's own custom role to begin with, too

Literally every other bot has one.

[winter walrus]

@small lantern gets invited with its own role, unless the permissions in the invite url was removed or specified to 0

[void canyon]

I had to make one for it.

What permission should i give the special role so that it gives out roles?

It is above the role i want to give out

The Bot role, however, isn't

[winter walrus]

Manage roles

[coral reef]

Manage roles

[void canyon]

That makes sense

Got it, thanks

[naive aspen]

Guys how to connect a discord bot with website

Like i need a dashboard

[mortal wing]

make a dashaboard then

[winter walrus]

#development

[woven coral]

Hey

Itz been More than 20+ Hrs since bot ain't approved.

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[mossy smelt]

HA mine's been 7 days and still not indexed.

[arctic rose]

hi one kid is leeking sorce code

can i give proofs

?

[woven coral]

@elfin aspen Hey tj. Im creator of the ItzEmbedBot. As you may know my bot was declined with the reason of Administrator Perms. The reason of having admin perm is to ignore embed spam for the users in the server. So, command can only be runned by server owner & server admins to post embed things for their server!

I have re-applied the bot on top.gg :D

[elfin aspen]

Ah, alright. I understand.

[woven coral]

:D yea

[outer spindle]

is the premuim feature down? i cant add my card to the site

[tribal rain]

hey, i can't seem to edit my server, also logging out is bugged even when trying to log in through a different browser or incognito mode with no cache saved, it still doesn't allow me to edit my server that i completely have perms of

[long ferry]

Known issue

[mossy smelt]

sed

[heady halo]

question, has the zero star review bug been fixed?

looking back in the messages my question has been answered

[near vigil]

How do i add a team as the creators of my bot?

[winter walrus]

You need the add your bot to the team.

[near vigil]

How can i do that?

[winter walrus]

Go to your bot's page > Transfer Ownership > Select the team and click transfer

[elfin aspen]

Hm did i get a pong

[near vigil]

Yes

[near vigil]

It says error

[jaunty jacinth]

Have you created a team at the first place?

[stark minnow]

just asking longest @hidden root will take is 1 week?

[winter walrus]

Its the bot reviewers who review your bot. @hidden root only DMs when your bot is approved or declined. The current queue time is around a week, but it is not the same always

[toxic topaz]

how can i check queue

[winter walrus]

You can't

[mortal wing]

toiucadnt

tranlsation: you cant

[stark minnow]

Last time I sent my bot it was a day

It got declined

I redid it

After changes

[winter walrus]

Resubmit the bot again, and you need to wait for the queue

[sturdy swan]

@real laurel for how many votes we will get 1 dollar for our server vote in top.gg?

[stark minnow]

I did

[stark minnow]

I would like 2 know this 2oo

[sturdy swan]

They are super busy maybe and don't want to answer this

[stark minnow]

They answered to me in a few mins

[sturdy swan]

@cyan flint and @pliant mauve pls pardon me for pinging both at same time can u answer this

[sturdy swan]

iirc 100

[stark minnow]

100 votes??

Will the votes reset every month?

[sturdy swan]

Yes 100 votes for 1 dollar so. So it will reset after one month or will retain same

[mortal wing]

no

[sturdy swan]

iirc yes

[winter walrus]

Please post your question and wait for an answer and not ping staffs.

And yes for the first 100 votes you get 15$ credit

[mortal wing]

100 votes for 15 vote credits

[sturdy swan]

mb

sorry for false info

[stark minnow]

15$?!?!?!

[mortal wing]

then after that 1000 votes = 1 vote credits

[mortal wing]

Not actual dollars.

credits

[sturdy swan]

15$ vote cred

^^

[stark minnow]

What do I use it 4?

[mortal wing]

#support message

[sturdy swan]

auctions iirc

[stark minnow]

Okk

[pliant mauve]

dbl credits

[hidden root]

@sturdy swan

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[sturdy swan]

I can't transfer the bot ownership to my alt account on the top.gg website.

[stark minnow]

Look at de 1st sentence he sent

[sturdy swan]

are you telling me?

[stark minnow]

Please post your question and wait for an answer and not ping staffs. And yes

[sturdy swan]

uh ok

[sturdy swan]

do you have any solution for this?

[stark minnow]

I do not know, try restarting chrome or restarting your internet

[sturdy swan]

bruh

ig I shd just wait for staff reply

[stark minnow]

Yes

[young geyser]

I want to submit a bot, but when i click the submit button, nothing happens

[mortal wing]

Clear cache

[young geyser]

Ok

Okay, that worked

How can i add another person to creators?

[wide plank]

Dbl is down??

[timber crow]

[lone anvil]

works for me

actually, I think we just had a update

[wide plank]

Ok Lemme try again

Working 👍

[small mica]

i had replied to reviews and it didn't show any error when i pressed the reply button. Now all of those replies are vanished. Is it a temporary problem or do I need to reply again?

[lilac blade]

if i apply another bot (not this one) and it gets declined, will i be banned

[cobalt sleet]

If the client id is different then no

We also don't ban for bot offline iirc

So that warning was a mistake

[sturdy swan]

Can we use on_guild_join event twice ?

[winter walrus]

#development

[sturdy swan]

I cannot view my profile, it just asks me to authorise with Oauth every time

[tender arrow]

where can i bid?

i mean where do auctions occur?

[quiet narwhal]

How do I delete my bot from top.gg?

[coral jasper]

How do I add bot to verification?

🙁

I add my bot in page top.gg/new and waiting more than 3 day's, and didn't see approval or declined results in channel #mod-logs

Ok. I hope that I do everything correctly

I hope...

[long ferry]

Clear cache

[sour path]

[mortal wing]

clear cache-

cause it works for me

[sturdy swan]

How do I keep bot always online?

[grand plinth]

https://letmegooglethat.com/?q=How+do+I+keep+my+discord+bot+always+online%3F+

[languid badger]

?

[sturdy swan]

clear your cache and try again

[languid badger]

oke

thx

[sturdy swan]

nw

if a bot dev decides to put 2 developer in their application for verified bot, will both the devs get the verified developer badge

assuming they pass the application

[rain pendant]

I had the same. I used ctrl + f5 and it came back but I'm unable to view any reviews

[mortal wing]

#support message

[mortal wing]

@sturdy swan

[sturdy swan]

where do u think i should ask it besides some random help site because i doubt getting a response on those

[mortal wing]

Its not a site

[languid badger]

Can we delete the bot from the system and add it again?
but not the same bot

[mortal wing]

top.gg verification is not Discord verification

and the Verified badge is no longer avaible

[mortal wing]

I'm telling you to read it

My point is

Top.gg has no association with Discord, and the Discord Verification is differnt from Top.gg's Verifcation

and the Badge is no longer given out.

[sturdy swan]

really

[mortal wing]

yea?

[sturdy swan]

this is no longer given out?

im talking about normal verified bot dev not early

[quartz willow]

there's no such thing

[quartz willow]

working on this one

[languid badger]

@quartz willow

[mortal wing]

indeed

[mortal wing]

doesnt exist

[sturdy swan]

i could of sworn there was a verified dev badge without "Early" but i guess im just stupid

[sturdy swan]

top.gg still uses express 🗿