support

[long ferry]

I can again not remember any mentioning on that when testing

[dire storm]

Yes I will do it and send you a private screen before sending the request so we're on that bother you?

[clever rivet]

[green surge]

@cobalt sleet what am i doing right now

[blazing basin]

Have you tried reading?

[green surge]

I tried, I don't understand.

[long ferry]

stats issue

[blazing basin]

Have you tried understanding?

[green surge]

Yes, I did not understand.

[sturdy swan]

I accidentally reported someone's comment. What should I do?

[long ferry]

can happen, just move on

[solemn wharf]

Uh why did dsl left my server?

[stoic socket]

the bot can't randomly leave servers

check audit logs to see if anyone kicked it

[solemn wharf]

I checked my logs

Yeah i checked

[stoic socket]

Send a ss of which bot it was?

There are other DSL bots, so it may not be the Top.gg one

[solemn wharf]

Wait

And then another log that bot role "DSL" got deleted

But nothing in audit logs that anyone kicked or banned dsl

[long ferry]

You seem to have deleted your server off of top.gg then

[solemn wharf]

No i didn't

[long ferry]

top.gg leaves automatically if your server is deleted

whats your server id

[solemn wharf]

Wait let me check again

[solemn wharf]

581997464752619521

[long ferry]

was deleted by BadassDuckieElise

[solemn wharf]

But how they can?

They aren't even in my server

They dont have any perms

[long ferry]

Were they previously staff on your server

oh

[solemn wharf]

Yeah they were previously staff but how does that make sense they resigned and left server

[long ferry]

probably related to people still having access for some reason

[solemn wharf]

But how man

I had around 200 votes noo

Please fix the glitch and restore server and its votes omg

[long ferry]

can't help myself, contact [e-mail] for now

[solemn wharf]

But, is that restorable?

I think db dumps should have stuff, no?

[long ferry]

I myself cant help

contact [e-mail] for that

[solemn wharf]

Okay, thanks so much for the assistance

[unborn rapids]

Hello, I changed my discord username, it will be updated automatically on top.gg? Because it's been a while

How ?

[clever rivet]

Is there a way I can fix it?

[long ferry]

there's not, no

[clever rivet]

Ok

[unborn rapids]

Oh okay with reconnection

The addition of our bot on this discord is not possible anymore ?

[long ferry]

correct

no longer added here

[unborn rapids]

Ah ok then I'm not crazy so it was possible at one time

[hearty igloo]

Are you sure?

[long ferry]

Yup

pretty sure, one sec

[hearty igloo]

Ty

[bleak forum]

Hi there! I am a bit confused on the pricing end of things. The premium package is $10 and it gets you translations up to 200,000 characters, right?
I guess Im confused what happens when that limit is hit? Do I have to renew it for another $10? Thanks in advance for the help!

[long ferry]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[hearty igloo]

@long ferry is there a way to someone remove her access right now for other our servers

[bleak forum]

My bad, Im sorry!

[long ferry]

You could create a team and then move that server to that team

[sturdy swan]

i cant submit

he ddint submit

when i do it

he doesnt do any thing at all

@long ferry*

[long ferry]

read pins

[sturdy swan]

there isnt

[long ferry]

there is

[sturdy swan]

thanks it was bec your sugg tags from website

[sharp ember]

how come my bot doesnt show up when trying to advertise it

[ionic flume]

Oh so i didn't submit then...

[long ferry]

your bot was submitted

[ionic flume]

O

That's nice

[uneven pollen]

Someone removed Wisteria’s Garden (650760109617840150) from top.gg, is there possible to remove the persons access to it, and restore what was deleted?

[long ferry]

Was apparently also deleted by BadassDuckieElsie?

contact [e-mail] to try to restore it

[hearty igloo]

@long ferry can you check for Hidden Realm ( the part of our netwrok)

[long ferry]

ID?

[hearty igloo]

632575667523026945

[long ferry]

was also deleted by the same user

[uneven pollen]

UGH

Who do we have to email?

[long ferry]

already notified our devs to have deleting servers locked for staff only, still only thing I can tell you to do now to possibly restore it is to contact [e-mail]

[uneven pollen]

Ty Aurel!

Really appreciate it

[long ferry]

@uneven pollen @hearty igloo could you also tell me what position that certain user was? Administrator permission or

[uneven pollen]

They weren’t in the network anymore. They just had the owner ID left on top.gg

[hearty igloo]

She was our old Dream Director

[uneven pollen]

^

[hearty igloo]

She was demoted or resigned

[uneven pollen]

Aka administrator perms

[hearty igloo]

Because of drama

[long ferry]

ohh alright

yup yup thanks for the information

[uneven pollen]

Ahh ofc

[hearty igloo]

That was 2 months ago

And now she removed all our Dream servers from top.gg

@long ferry im not sure if our official server was on top.gg and if it was can u check did she remove it too, I will send u id

707180692139933748

[long ferry]

sure just send me any ids to check on and will do

also deleted by them

can also see a previous edit by Tokyo, so probably another staff member of yours

BadassDuckieElise (441178576952360970) deleted server 581997464752619521
BadassDuckieElise (441178576952360970) deleted server 655445132165906453
BadassDuckieElise (441178576952360970) deleted server 701859480299634698
BadassDuckieElise (441178576952360970) deleted server 650760109617840150
BadassDuckieElise (441178576952360970) deleted server 697026038890364928
BadassDuckieElise (441178576952360970) deleted server 707180692139933748
BadassDuckieElise (441178576952360970) deleted server 817680234337533962
BadassDuckieElise (441178576952360970) deleted server 760355577737641984
BadassDuckieElise (441178576952360970) deleted server 758450784647512094
BadassDuckieElise (441178576952360970) deleted server 749695558939312169
are pretty much all they decided to delete, I otherwise can't help further with things such as restoring the page etc, that can only be done by someone on [e-mail]

[stoic socket]

@long ferry it was the person i was trying to help earlier

[long ferry]

ohhh

[stoic socket]

Servers they are not apart of anymore but were still listed on their profile

[long ferry]

[stoic socket]

[hearty igloo]

@long ferry wait what...

[earnest furnace]

Yeah u asked if it was discord.. i said no and u didn't respond anymore

[sturdy swan]

but i cant find it

[long ferry]

Yeah nah am done with site issues

Have already notified the devs to lock deleting to staff only to avoid that happening again

[earnest furnace]

I asked for help... and no one really gave me the answer so i saw a button with remove and i thought that was meant to remove from ur profile. I didn't knew it actually deleted the page

[sturdy swan]

so its site issues?

[earnest furnace]

And i did to all these servers as it did got off my profile, so i thought as i said i only deleted it from the profile

[stoic socket]

yep

[cobalt sleet]

It says on the delete confirmation page that it permanently deletes and delists the server from top.gg.

[sturdy swan]

it will take long time?

[earnest furnace]

I didnt read that...

[stoic socket]

seems to take 24-48hours based on past experience

[earnest furnace]

Must have looked over it..

[sturdy swan]

oh okay thanks pro

[earnest furnace]

Yeah i must have overlooked

[long ferry]

Still

[cobalt sleet]

10 times, ok

[long ferry]

you shouldn't be able to simply delete it without even being part of that server anymore

Thats the main issue

[cobalt sleet]

But yes this will hopefully be fixed when teams gets fixed.

[earnest furnace]

Well its that i thought i removed from the profile, as i didnt read it. It deleted it from the profile so I'd thought i did it correctly

I guess i didnt. Which im sorry for

[long ferry]

The main issue is just it actually allowing you to delete the server even without you being part of it anymore. Of course it isn't great that you overread that aswell, but the main cause is just being able to delete it

[earnest furnace]

Yeah i know, i shouldve read it

And yes its a good idea to change it

This shouldn't happen an other time

I'd like to apologize for this, but these 2 people have me blocked so they wouldn't see if I pinged them

[long ferry]

Again no worries on your end, this is definitely most on Top.gg's side for allowing you to entirely delete this. As already said have told that the site developers to avoid anything about that in the future

[earnest furnace]

I really hope also for others that they will fix this indeed.

Thanks though, for helping the others and me a bit :)

[brave stirrup]

Why doesn't my Bot show when I search it on top.gg

[cobalt sleet]

New bots can take a few days to get indexed in search. Please be patient.

You can also try editing and saving your bot page.

[brave stirrup]

Oh I see

[cobalt sleet]

Sometimes that helps.

[brave stirrup]

Lol thx Mac for verifying my Bot I waited ages

[cobalt sleet]

Congrats

[brave stirrup]

Thx anything u didn't like about the bot?

And nother thing do u guys get paid to do this?

[cobalt sleet]

We're a volunteer team. We help out in our spare time.

[brave stirrup]

I see

[craggy plaza]

Hi, webhooks do not woork

About servers

I click send test and nothing happens

[cobalt sleet]

You can't use a Discord webhook

[craggy plaza]

??

[cobalt sleet]

You have to make a bot to receive them / make a web server to receive them / use something like https://webhook-topgg.com/

If you have any further questions please use #topgg-api

[mint valve]

can a mod delete my bots top.gg page? i lost access to my account and im gonna resubmit on this acc

[livid glacier]

if you'd like to dm me i can help you there

[ionic thicket]

I cannot edit my announcement nor delete it. Is this known issue? I cannot see the current issues on pinned messages.

[stoic socket]

Known issue

[ionic thicket]

👌

[distant nebula]

For some reason my bot is no longer on top.gg how do I find out why?

[long ferry]

was deleted, check for your bot id in modlog

[distant nebula]

whats the comman?

command*

[uneven pollen]

You deleted over a few thousand members worth of top.gg credits, sorry but I cannot forgive you for that even though it might’ve been by accident, which is kinda hard to believe

[long ferry]

just use discords search feature

[long ferry]

again mainly top.gg's fault for even being able to delete a server after not even being in that server for several months

[uneven pollen]

Yea, I hope they fix that problem!

Also I would like to add, I can’t always vote on phone

The site doesn’t work well on phone

[long ferry]

thats probably related to you using safari

[uneven pollen]

Ohhh okay!

[long ferry]

use something different than safari, safari is known to cause issues, mostly during voting

[uneven pollen]

Okay, chrome is fine?

[long ferry]

Yup should work

[uneven pollen]

Thank you

[hearty terrace]

Can you tell me the name of a bot that supports this feature?

[stoic socket]

What do you mean bots which have this feature

It’s not something bots usually advertise having as it’s not really a groundbreaking feature

[sturdy swan]

i put my bot under a disabled account can someone help me transfer it

i logged out

but

now i cant log in

i can prove ownership

pls help me transfer ownership to my main

Uhm hey, I would like to report an broken Bot Invite link... Where can I do that?

[broken stratus]

Hello, where I can report someone sending crypto spam vía dms from here?

907027092439465994 this is the user id btw 😛

[silver sparrow]

can someone help me set voting rewards

i dont seem to understand

[stoic socket]

@pliant mauve

[pliant mauve]

got it, thanks

[pliant mauve]

screenshot?

[silver sparrow]

someone help e

[long ferry]

You can only rewards users when they have voted, not "has voted 5 times, 10 times" etc

[silver sparrow]

oh

okey that is sed

[broken stratus]

gimme a sec

@buoyant pond

[pliant mauve]

thanks

dbl team @sturdy swan

[hidden root]

@sturdy swan

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[sturdy swan]

Thanks a lot ❤️

[river vault]

how i can show the server count of my bot in top.gg page

how i can get the api key

mm

okay

thanx

[teal geode]

Hello, where I can report someone sending crypto spam via dms from here?

[stoic socket]

Just send ss and their ID here

[stoic socket]

@pliant mauve

[pliant mauve]

id please?

[teal geode]

907047624404783124

[pliant mauve]

thanks

[teal geode]

Np

[hidden light]

Yo I got that same dm too 2 days ago

From a user Tesla Flamethrower

Reporting them automatically closes dm so I can’t get id

[delicate flint]

Hello?

Anyone here to help me?

@pliant mauve hello I need help?

Sry to ping

[winter walrus]

Just ask

[delicate flint]

Ok

[delicate flint]

I searched my bot in top.gg but it is not showing up

[winter walrus]

It takes some time to get indexed, possible fix would be to make a small edit and save it. Although it is not guaranteed to solve that issue

[delicate flint]

Hmm

[severe rivet]

can we change the name of the bot after it gets verified?

[sturdy swan]

No and this is top.gg support not discord support

[severe rivet]

ye im asking can i edit the name in top.gg

if it gets verified that is

[sturdy swan]

verified in topgg or by discord?

[severe rivet]

top.gg

[sturdy swan]

You can

[severe rivet]

ohk thanks

[sturdy swan]

Just change in dev portal and click on refresh data button on your bot page

[delicate flint]

Hello?

Hey?

Anyone here?

I need a help in python like when user votes my bot it should give some reward to the veoter just teach me anyone

[winter walrus]

#topgg-api

[delicate flint]

I saw that

But

U mean I should say it in #topgg-api

[winter walrus]

This channel is for help related to the website only. For API related questions read documentation and seek for help in #topgg-api

[delicate flint]

Hmm okok

Thx

[summer tide]

When will announcements be fixed ? Couldn't even make an announcemnet :/

[winter walrus]

There is no eta

[summer tide]

[solar compass]

Hello im trying to add a reward role

[unkempt tartan]

Someone ban this dude please

[pliant mauve]

id please?

[unkempt tartan]

Their ID is 906421694665723917

[lost basalt]

hello im trying to transfer the bot to another account but when i click the transfer button it doesnt do anything

[modest sphinx]

Make sure top.gg (or bot) role is higher then the reward role

[cobalt sleet]

That's not possible until the new teams system is released. Follow #site-status for updates.

[lost basalt]

Ohh I see, alright

👍

[glass yacht]

Can anyone tell what is auction

I want detailed info

Pls tell

Auction which we can do from voting credits

[cobalt sleet]

Dbl auctions

[hidden root]

What are auctions? Click here to find out and click here to apply for access.

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[ancient tinsel]

Help??

[long ferry]

Clear cache and cookies

[mossy smelt]

i filled the form for adding my bot in this server....

but....

what is the wait time??

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[mossy smelt]

so i gotta wait for community poll or something?

i quite didn't understand it

[ancient tinsel]

Same error

[long ferry]

Try a different browser

[woven gyro]

why is top.gg like the only site which has a caching problem or you need to use a different browser 😞, its not like this project is developed by 12 year old team and I'm pretty sure you guys earn quite a lot but the service and the site development is made out of matchboxes (which is impressive) but the service standby is just something you get out of a matchbox

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[ancient tinsel]

dblupto

[mortal wing]

Mod only

[solemn wharf]

how long do top.gg takes to reply support email

[cobalt sleet]

No ETA

It really depends on your request

[solemn wharf]

it is the exploit in the system lol

[mossy smelt]

[edgy pivot]

Hi guys

My friend Abuzar#5214

was banned from Top.gg

hacker forced him to advertise his server or he’d get hacked
This is all true btw

so please can the owner unban him

[long ferry]

dblappeal

[hidden root]

How do I appeal?
For more information about how to appeal you can view this article.

[edgy pivot]

?

[long ferry]

They need to appeal

Read above

[river anchor]

does anyone know who to dm or where to contact support so i can transfer my bot over to this account? my old account that holds the top.gg page is locked out and i just need to edit it.

[long ferry]

if you're able to prove you own the bot, sure

contact a mod

[glad ingot]

how to use redeemed credits

anyone

@long ferry

[long ferry]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[mental portal]

anyone found a workaround to get server pic to update?

[sturdy swan]

what happens if we win the bid?

[stark minnow]

What websites are allowed to use to create a bot?

[stoic socket]

you can use websites like botghost (provided you add at least 5 custom commands) but personally i would recommend taking the time to learn how to code a bot

[mortal wing]

^^^ And please don't just search up on youtube "How to make a discord bot", first pick a programming language you wanna learn, learn the programming language, then make the bot. going blind and just learning how to make a bot off youtube wont help with your knowledge.

[stoic socket]

^^

[mortal wing]

a lot of ^^ were used.

[stoic socket]

^^

jkjk

but in all seriousness, please research and look into bot development before attempting to publish a bot

[zinc isle]

I subbmitted a bot on top.gg and it got approved but when I search it in top.gg I couldn't find it

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[zinc isle]

that not the problem there is nothing saying ur bot could not be seen in top.gg

[long ferry]

there is

Bots/Servers may not show up in search (Possible fix: Try editing the bot and checking back later to see if it appears in search).

[pliant mauve]

@zinc isle please dont ghost ping me

[spark canyon]

If someone voted my server in top.gg then this message Username#0000 (usermention) has voted to servername and now has 00 votes. come in channel.

[long ferry]

As said before, you require coding knowledge

https://docs.top.gg

[spark canyon]

Ok

[halcyon sequoia]

i got approved but when i search for my bot i cant find it

help

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[zinc isle]

sry

[urban fulcrum]

when i want to fill in the invite code "to get people into my server" i keep getting this:
Something went wrong
There was a problem creating your invite. Please make sure the Top.gg bot has been added to your server with the Create Invites permission!
what did i do wrong?

[subtle turtle]

Hi, none of the info for my server is updating, the pfp is missing, emojis and member count still stuck as they were like 2 weeks ago. I've tried removing and re-adding the bot but there's been 0 change and i'm not too sure what else I can try? I'm worried as our new member count has dropped significantly when we don't have a pfp or anything, it looks like we're a dead server

[oak pilot]

My bot has been verified on the website and now I would like to advertise for it on the site. When going in to apply for auction access site doesn't recognise that I have a bot. I sent an email to support and they said to use "other product", that was two weeks ago and I still haven't heard anything back. Is there a way to have someone look into this? Ive emailed support again last week but didn't receive a response. 🙂

[mortal wing]

Just make an invite yourself.

[cobalt sleet]

There's no ETA for auctions access. It can take a few weeks. Please be patient.

[oak pilot]

Great, thanks for the fast response! 🙂

[grand walrus]

I used my $15 credit points of voting in auction but idk what to do now and I haven't got any dm by @hidden root

[sturdy swan]

how do I report a broken bot on the website

?

[stoic socket]

click the three dots then click report

[sturdy swan]

Our server compelte 100 votes . But then I go to top.gg site it wi show your server isn't publish yet and show 0 votes. Pls help me to fix it

[trail crown]

yes every end of the month

the votes get reseted

[sturdy swan]

But this month votes it doesn't show

[trail crown]

Try to make your friend vote then refresh

[sturdy swan]

Ok

[vestal thicket]

Hello, how do I report a user?

[cobalt sleet]

DM a mod

[sturdy swan]

My username and pfp on top.gg is not updating

caching issue

wait a few days

iirc

[vestal thicket]

I just got spammed by a user of this server, but, it seems that the user left the server

[sturdy swan]

It’s been like that for like 2 weeks

dm a mod then

it shouldn't be that long

[sturdy swan]

yeah bots are attacking this server, maybe not just this server

[long ferry]

it did update your discord name

[quartz shoal]

My server’s topgg page isn’t updating when I change the server icon and name. Why

[long ferry]

Known issue

[quartz shoal]

How do u fix. It’s been like that for a few days alr

[dusk atlas]

@cobalt sleet

[craggy marsh]

Attempting to load a bot from the search results on mobile redirects me to the top bots list, is this something that belongs in the tracking repo

[long ferry]

use a different browser first to see if thats related to safari

[delicate flint]

My bot is not showing up in top.gg

Help me

Is it get late to update?

[loud badger]

I cannot publish an announcement on my bot's page. What can I do?

[sturdy swan]

Hi when someone votes for the server he should get a role but this doesn’t work

Please help

why my pfp is not updating?

^^^ the one that's currently showing on site is old pfp...

[earnest furnace]

Bro I literally asked people here how i had to do it, but they didnt respond so tried myself

[uneven pollen]

Then ask again bruh, or do you wanna pay for our ads? 1k for each server, about $210

[earnest furnace]

Bro i asked multiple times

Literally twice and even once before but i deleted it to ask again cuz didnt wanna be spammy ish

[uneven pollen]

Still your problem, you did this, and it even pops up a screen saying “do you want to delete” or similar. Think before you act, probably your way of trying to escape this. Good day

[earnest furnace]

Bro it was an accident

You also made accidents and mistakes so dont tell me when someone makes one its a hell of a problem while everyone makes mistakes
Also still not my problem that theres no button to remove it from ur profile and not the page itself

[sturdy swan]

This server sucks haha

For Real no Support at all like ❓❓❓

[stoic socket]

Wdym

Mods are volunteers so aren’t staring at the support channel 24/7, try pinging an online mod if you need help urgently

[median remnant]

hello i updated my bot pfp but did not updated

[stoic socket]

Click “Refresh Data” on the bot page

[median remnant]

didnt work

it been two days

[stoic socket]

You have to refresh the data

That fetches the latest bot avatar

[median remnant]

ok

i will check

thx

it worked

good guy

[stoic socket]

[urban fulcrum]

maybe im misunderstanding but its not working

[tender furnace]

I listed my server few days ago and filled out the server info and stuff. But no details are shown such members and emote count. What did I miss? (I invited the bot on my server ofc)

[copper comet]

I came because of the Watcher bot message About my bot that I sent the @Wire 乡 Is there a problem with it?

[ashen crown]

Analysis not showing

[sturdy swan]

Uhm well I still would like to report a broken bot, so it gets taken from the website...

Where could I do that

?

[stoic socket]

Click "Report"

[ashen crown]

Pls help

[sturdy swan]

eh

[delicate flint]

My bot is not showing up in top.gg help meeee

[cobalt sleet]

If it's just been approved it can take a day or two to appear in search.

[delicate flint]

Hmm

Kk

[delicate flint]

Which bot?

[cobalt sleet]

Dbl support

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[sturdy swan]

https://top.gg/bot/795781489492885505

[delicate flint]

I mean which bot is broken?

[sturdy swan]

this one

Try to invite it

[stoic socket]

it means bot was deleted

from discord

[sturdy swan]

or try to add the owner

Yh the owner too

[delicate flint]

Hmm kk

[stoic socket]

Owner was banned thats why

[sturdy swan]

prob

[delicate flint]

Lol

[ashen crown]

@cobalt sleet

Pls help

[cobalt sleet]

Dbl issues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[echo whale]

bro I think it's a bug check after some hours

[sturdy swan]

rename it on the discord dev portal

and go to your bots page on top.gg and click Refresh Data button

[unkempt tartan]

Their ID is 906421694665723917

[tepid elk]

pls help me

I can't add my bot to topgg

[stoic socket]

what issue are you having?

[tepid elk]

I press submit but it does not send

[long ferry]

Read pins

[lunar jay]

I sent this
But server isn't updating for some reason.

[night junco]

sa

[lunar jay]

I won auction but I want this updating first

[lunar jay]

Do u need to ping someone?

[long ferry]

Not sure what you mean by that question

[lunar jay]

I mean like why my server icon and name haven't updated

Sorry if I came off harsh

The icon and name are no longer Halloween themed but here it shows it is

@long ferry can you help

[long ferry]

That's a known issue, can't help with it either

[lunar jay]

Will it eventually fix.

[long ferry]

of course

[lunar jay]

Thx for replying tho
Thought everyone died

I'll pay for auction and see if that works

[dusk atlas]

sa

[sturdy swan]

yardim

[dusk atlas]

@sturdy swanyardım derken aga

[long ferry]

Axmyo has become the turk

[sturdy swan]

yes

[dusk atlas]

turk dedi allahımmm

[sturdy swan]

anyway yi go back to boosters cuz I got warned already to not chat here

[dusk atlas]

@sturdy swanı love you

[sturdy swan]

cool ty

[dusk atlas]

you are a man now you are turkish

@sturdy swanmemorize the national anthem

[stoic socket]

#general

[ionic burrow]

why is my bot invisible ?

i cant find in on search

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[craggy wyvern]

why doesn't my bot show up in search results?

[long ferry]

see above

[silent sinew]

I can’t add my bot on top gg, why?)

[long ferry]

what exactly doesnt allow you to

[craggy wyvern]

me?

[long ferry]

yes

see above

[silent sinew]

nothing, I filled the whole head tail, I give Upload and nothing happens, it stays on the same page

[long ferry]

what do your tags look like

screenshot and send

[craggy wyvern]

how long have the issue been?

bcs my server isn't showing up either

[long ferry]

has been an issue for a bit

[craggy wyvern]

🤔

ok

bcs if u see here, either server or bot shows up

thats part of the issue?

[long ferry]

thats part of the issue yes

[craggy wyvern]

btw, i wondered, why isn't server count showing up? is that issue as well? 🙂

[long ferry]

dblservercount

[hidden root]

To have your bot's server count displayed on Top.gg, please read the documentation on server/shard posting.

[craggy wyvern]

oh ok

uhhm

??

[long ferry]

what are you trying to access

[craggy wyvern]

nvm i got it to work. Ok, so i am running discord.js. Am i gonna NPM install the SDK into the bot location?

like this?

[stoic socket]

#topgg-api

[uneven pollen]

How long does it take for support to answer? Approximately

[stoic socket]

For what

emails, general support etc

[uneven pollen]

@long ferry

I think aurel remembers, server got deleted by a former administrator

[stoic socket]

Did you email [e-mail]?

[long ferry]

Yeah just email [e-mail], dont think there's an ETA for a response

[craggy wyvern]

is the server info bot public or just available here?

😄

[stoic socket]

https://top.gg/servers/invite ?

this?

[craggy wyvern]

oh

idk i meant this, but i guess its private?

Luca

[long ferry]

Luca cant be invited

its a server bot here

[craggy wyvern]

okey

🙂

[silent sinew]

If my bot is aproved, i will get the verify badge on the bot?)

[stoic socket]

nope

you've gotten Discord verified and Top.gg approved mixed up

[long ferry]

dblverifybot

[hidden root]

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[whole spade]

@long ferry idk if this known or not but the site is basically unusable on mobile https://media.discordapp.net/attachments/634032658275500039/907398416550723665/RPReplay_Final1636410863.mp4

[long ferry]

ah yes

safari

try a different browser first

[whole spade]

I barely browse topgg on mobile but thought I should bring it up

I swear I reported the same issue when the website first came out in beta

[zinc oracle]

Safari has quite a few modern things it doesn't support which the site uses. Which causes a lot of problems

[long ferry]

Well not modern

but iirc safari tries to somewhat "stand out" of basic website stuff according xetera

Causing it to be incompatible with certain aspects of the site

[regal birch]

Hello! I have read the faq but I can't find an answer to this: I'm trying to add my server onto the website but it just won't show up to be added.. I am logged in and have hit Refresh but to no avail. Am I missing something?

[sturdy swan]

Hello, I have the problem that the website isn't showing up my server, even though I have full ownership of it and it's also not offline or something different. Can somebody help me with this?

[regal birch]

rofl you and me both brother. I literally just asked the same 😛

[sturdy swan]

oh didnt noticed lol

means i'm probably not the only one

[regal birch]

yeah maybe it's a server thing. Glad I'm not alone

[sturdy swan]

thats what i did? lmao

[regal birch]

Yeah

we got there but then our server doesn'T show up

uh yeah

I have added it in the meantime and it works now!

@sturdy swan

[sturdy swan]

There's a problem, when I try visiting my server. Can somebody maybe help? I tried with every browser.... Even on mobile... Im signed In and in the "Add" section

[proud lake]

On the website, replies I send disappear when reloading, and tags added to my bot don't match when searching, is there some kind of delay before these types of requests take effect or are they not working?

[sturdy swan]

@regal birch u have this too?

when u click on ur server

[long ferry]

@sturdy swan https://top.gg/servers/invite

[sturdy swan]

still same problem...

[long ferry]

403 is a known issue

clear your cache maybe

[sturdy swan]

still not working, i don't have the DSL bot in my server, can you give me the invite link of this bot?

[long ferry]

see above

thats the invite link for Top.gg

[sturdy swan]

yeh i have this bot already

but DSL not

[long ferry]

Top.gg is DSL

[sturdy swan]

still nothing, i gave this bot admin perm

[long ferry]

again that 403 is a known issue

nothing you can do for now

[sturdy swan]

yeah i did already, i wouldn't have answered, if i didn't tried

if i tried on mobile and it ain't working, im pretty sure it doesn't have to do with cache

ill tried fresh installed browsers i didn't had before, like Opera, still not working. it is a website problem. both desktop and mobile.

[ionic knoll]

hey, jsut wondering why my bot (tip.cc / 617037497574359050) is not visible on any of the pages under crypto?

[snow fractal]

I’ve been trying to vote for Karuta for the past hour, Everytime I open the website it crashes. Any ideas

[zinc oracle]

are you using safari? or extensions which block cookies/ads?

[snow fractal]

I am using safari, it normally works fine though I’ve voted 13 times this month already. I have no extensions

[zinc oracle]

try a different browser, safari has issues with topgg sometimes

[snow fractal]

Alright thanks

[sturdy swan]

No way to solve this problem? I tried all things; see chat history

every browser even new installed i never used

even on mobile and desktop

does anybody knows about this ?

[slow moon]

Hey, does anybody know if the the long description still supports HTML?

[long ferry]

dblverifybot

[hidden root]

@sturdy swan

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[long ferry]

it does

[slow moon]

Ahhh, thanks

[sturdy swan]

still no solve to my problem 😢

i tried everything i'm tired

this has to be a website problem

please someone help

[sturdy swan]

means?

[long ferry]

read the message

[long ferry]

as previously said

again that 403 is a known issue
nothing you can do for now

[crude ocean]

hello just want to ask if the announcement bug is fixed now? thanks to whoever replies :>

[long ferry]

it is not fixed

[ionic knoll]

i'm gonna bump this if you don't mind

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[urban siren]

I cant invite tog.gg to my server

How do you get the invite link?

The website broken

refreshed server

doesnt refrensh

name doesnt even change

[vocal shuttle]

Can someone explain vote credits to me I redeemed mine and have gotten 1 join from top.gg since then

[pliant mauve]

Dbl credits

[hidden root]

@vocal shuttle

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[wheat pebble]

I can't even view the top.gg page!

Why?

[coral reef]

What page

[rugged remnant]

why??

i have the bot in my server with all necessary permissions

[long ferry]

Create your own invite and use that

[white brook]

so someone gave my bot 2 stars for "support" and "how to use" clearly all the important commands and the prefix is mentioned -_- can I report this review because its just useless and the bot dropped to 4 stars

[kind folio]

Herm........ Am I the only one who is getting this?

[quiet flicker]

helloo

I cant dm my reviewer ;-;

[mortal wing]

@cobalt sleet has their dms on

and yes get pinged mac

[ashen niche]

I can't publish announcements to my bot y

[ashen niche]

even I am!

[ashen niche]

yea I think it's reasonable to report lmao

[kind folio]

Just drop it, there is the issue...... The site is broken https://github.com/top-gg/issues/issues/816

[white brook]

bruh

[ashen niche]

k

[white brook]

but the thing is I have mentioned the commands, support link, web link

[ashen niche]

damn

[white brook]

everything but 2 stars :(((

[mortal wing]

Known issue

[violet tapir]

Known issue, read pins

[ashen niche]

k

[violet tapir]

It's not pinned anymore?

[quiet flicker]

ty

[charred raft]

hey anyone for support ?

[mortal wing]

https://dontasktoask.com

[charred raft]

I added a bot yesterday at 10 pm (indian standard time) I can't find anything about it in mod logs .

[winter walrus]

in:mod-logs <your_bot_id>
Search for this in your seearch bar

[winter walrus]

The channel that you are trying to search is not actual channel mention

[charred raft]

um its just an emoji with rgb straight line ? wtf!

i can change but i don't think its harmful

[winter walrus]

It could be for people with epilepsy, you can DM the reviewer if you want more info on the decline

[charred raft]

thanks

[charred raft]

can't find him

[winter walrus]

@fluid birch

[cunning sorrel]

how do i update my server listing without deleting it

it shows zero emojis/users

[mortal wing]

known issue

[cunning sorrel]

can u manually refresh my server stats or sumn

[charred raft]

how long does it takes to get a bot reviewed

[grim brook]

Can you guys just keep the search results like it used to be

sorted by votes

cuz my bot should be 2nd

and it used to get 50+ servers a day
and it still is 2nd on votes in the category but it is 8th and we are only getting 5-10 servers a day now

[winter walrus]

dbl upto

[hidden root]

@charred raft

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[charred raft]

Okay thank you

[civic warren]

I've a bot, but it's showing that I don't have one

[mortal wing]

Known issue

[zinc isle]

I have submitted a bot on top.gg and it got approved but it is not showing in top.gg

[grim brook]

u sure it was approved?

[zinc isle]

proof

here

[zinc isle]

and I have the bot developer role

[mortal wing]

Known issue

[zinc isle]

so when will it be solved

[mortal wing]

no eta

[zinc isle]

k

[cunning sorrel]

why cant i upload a background pic for my server page, i put it in n refresh and it aint there anymore

[halcyon sequoia]

ok my bots page the upvotes say 28 but when i go to top.gg/api/bots/botid/votes
there are only 27 people

[pliant mauve]

dbl credits @delicate flint

[hidden root]

@delicate flint

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[delicate flint]

Mine too it has 8 votes but it says 6 votes

[delicate flint]

Kk

[sturdy swan]

hi

[shrewd trail]

No search my bot

[plush vigil]

is it approved if it was approved right after your search sometimes it takes a bit to refresh

and show up in search

[hollow trellis]

just wait a few hours

[shrewd trail]

bot I got approved for almost 2 months. and can't find it in the search bar

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[restive sun]

I am not able to add my server to top.gg from 1 week

[long ferry]

Known issue

[sturdy swan]

can someone tell me how do I make my bot send a DM as a thank you to the person who upvotes my discrd bot?\

[mortal wing]

https://docs.top.gg/ but your bot needs to be approved first.

[sturdy swan]

yep its verified

[mortal wing]

on top.gg?

anyways.

yea just read the docs

[long ferry]

The docs should elaborate everything needed

[sturdy swan]

no like its verified on discord

and its on top.gg

[naive quartz]

how to apply for top.gg auctions?

[long ferry]

Are you sure you submitted it on that account?

[long ferry]

dblauctions

[hidden root]

@naive quartz

What are auctions? Click here to find out and click here to apply for access.

[long ferry]

@sturdy swan your bot is not approved aka you don't have any bots in queue either

[sturdy swan]

actually its my friend's bot

and he is very busy

[long ferry]

Yup then read the docs: https://docs.top.gg

[sturdy swan]

he said make the codes how to send dm and he will handle top.gg system

[sturdy swan]

alr

[naive quartz]

i have applied twice for access but not yet accepted

[long ferry]

There's no eta for auctions

[naive quartz]

what's eta?

[long ferry]

Estimated time

[naive quartz]

oh

but i applied like almost a month ago

isn't that like too long

[long ferry]

Again there's no eta

[naive quartz]

umm ok

[dense wigeon]

@long ferry need help bro

[mortal wing]

https://dontasktoask.com

[jagged breach]

How to get the bot developer role?

[mortal wing]

Have your bot approved in top.gg

[pliant mauve]

get your bot approved on the site

[jagged breach]

ok my bot is getting approved

just submitted a bot

ty

also

how long does it take for the bot to get verified?

[mortal wing]

3 days or smth

[jagged breach]

i added it about 30mins ago

[jagged breach]

ohk

ty

[mortal wing]

no

[sturdy swan]

for me it took about 8 days.

[mortal wing]

Np

[mortal wing]

It’s changed p, mine got accepted in 1 hour

[jagged breach]

wow

ok

[unkempt solstice]

How can I fix my server's icon? Top.gg isn't updating it and I can't find the "update statistics" button or whatever that bots have.

[long ferry]

there's no update stats button

it is a known issue right now

[unkempt solstice]

This is very problematic for the ads that I've bought.

[jagged breach]

what is the auctions tester role?

[unkempt solstice]

Thanks a lot Aurel

[cyan dirge]

hey is it possible to remove few owners of my bot?

[long ferry]

use teams for that

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[jagged breach]

^^

[long ferry]

dblauctions

[hidden root]

What are auctions? Click here to find out and click here to apply for access.

[cyan dirge]

k ty

[jagged breach]

ok ty

[jolly fox]

I wanna report someone..

[mortal wing]

JUST SAY IT

[sturdy swan]

chill alec

[mossy smelt]

when i search for my bot in top.gg, it doesn't seems to come

https://top.gg/bot/830047831972118588

but it's listed in top.gg

i just search Delta

but don't seem to get my bot

[winter walrus]

Known issue

[cosmic reef]

what wrong with vote?

[long ferry]

not sure, what are you experiencing

[cosmic reef]

I voted for a bot, but I couldn't be gift

[long ferry]

if you were not rewarded, thats likely something on the bot

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[cosmic reef]

I called the robot support and they said there is no problem

[long ferry]

There is definitely a problem on their end if you were not rewarded

[cosmic reef]

can u see what problem?

[long ferry]

I can't because I'm not the support of that bot

[cosmic reef]

hmmm

[long ferry]

if top.gg said "thank you for voting", everything went fine on top.gg's end

if you were not rewarded after that, then thats an issue on the bot

[cosmic reef]

oh

ok , Thanks

[shell marlin]

Hello, is there any way I can delete an announcement ? I tried deleting it, editing it and posting a new one but none of these worked and I'd like to delete my announcement which is misleading now

[long ferry]

announcements have issues right now

[limpid shadow]

Should be fixed in a bit. I was doing the fix today

[mossy smelt]

So what can I do??

[winter walrus]

It should be indexed in a couple of days. Just wait it out

[indigo ice]

to apply for auction i cannot select my bot when will it be fixed ?

[lethal salmon]

Hello
I receive "403: Forbidden" when trying to add the server.
Nevertheless Top.gg bot joins the server and the role is created. Server is still not on the list.

[unkempt solstice]

Thanks a lot Veld!

Will it work retroactively?

Or should I change my icon again?

[lethal salmon]

Tried to add another server where I also have administrator permissions - works perfectly. What could be the reason?

[limpid shadow]

I'm still deploying stuff to the bot, but it should continue to work from now on

[limpid shadow]

I am deploying some changes to the bot, I would recommend trying it again in a few minutes

[unkempt solstice]

Alright, I'll change the server icons again in a few minutes then

[limpid shadow]

Let me know if anything happens

[unkempt solstice]

will do

it works

[charred raft]

How long does it take for bot to get listed after getting approved?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[sturdy swan]

hi

[delicate flint]

Hey guys I'm new to webhooks so plssend me how to do vote rewards in discord.py pls Don't send me api docs coz I already read it and I understood the python code but some says webhooks should be implemented so pls help me

[last wolf]

what do u do with the credits thing

[last wolf]

do u know how to make a flask application?

[delicate flint]

Yep u mean to keep the bot online every hour right?

[last wolf]

well no

[delicate flint]

Ok

[last wolf]

flask in an application in python which u can use to receive http webhooks

[stoic socket]

yep

#topgg-api tho as this is for site support

[delicate flint]

Flask module

[stoic socket]

from flask import Flask

[cobalt sleet]

[hidden root]

This channel is for support/help with top.gg. It is not for general conversation (move to #general) or development support (move to #development). Please keep this channel on topic!

[stoic socket]

yep

@delicate flint go to #topgg-api, i can help you there

[cursive tree]

how come after i add the server to top.gg (using dashboard) it returns me with a forbidden screen

and 404 for server page

[long ferry]

clear cache

[cursive tree]

still the same thing

[versed sentinel]

where can I get an invite for top.gg bot?

[delicate flint]

Ik it

[stoic socket]

https://top.gg/servers/invite

[cursive tree]

what do i do its still like this even after i clear cache

i refreshed after clearing

[dark vale]

How i can change my bot name in top.gg?

[cobalt sleet]

Change the application name on the Discord Developers Dashboard, then click "Refresh data" on your top.gg bot page.

[hidden root]

In order to re-fetch data about your bot (Avatar, Name), please use the Refresh Data button on the right sidebar. If it still doesn't seem to change, make sure you actually changed the bot avatar and not the application icon / changed the bot name and not the application name on your Discord Developer Portal.

[dark vale]

Where is creator control option?

[cobalt sleet]

In the right sidebar (make sure you're logged in)

[dark vale]

I am logged in still i cant see

[cobalt sleet]

Are you on desktop?

[dark vale]

Nope

On mobile

[cobalt sleet]

Then it's near the bottom of the page

Above reviews

Scroll down the page (not in the menu which you're showing in your screenshot, the bot page itself)

[dark vale]

I got it

Thanks alot

[cobalt sleet]

No problem!

[stray sinew]

what's the max upvote registered daily for a bot ? I suppose MEE6 is the most voted bot no ?

[dark vale]

Do we earn from top.gg just a question

[cobalt sleet]

dblcredits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[cursive tree]

^

[cursive tree]

^

[cursive tree]

^

[long ferry]

known issue

[dark vale]

@cobalt sleet when i search my bot why i dont get it?

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[dark vale]

This for my issue?

Like i dont get bot in list because of this?

[winter walrus]

Yes, read the embed

[odd moat]

I got a dm saying my bot has been accepted but when I look to check it out, it wasn't therre. Anyone can help with that?

[long ferry]

See above

[barren geyser]

I am Admin on a Server, and an an Old admin had it added to top.gg and now i want to add vote tracking for it, but it doesn't let me go to the edit server page to add in the webhook for it, it says 403 Error. Any ideas what to do?

[ancient sun]

see the embed above

[barren geyser]

I just wasn't sure if it's a general topgg issue or with that server, but thank you

[ruby moth]

dblissues

[ruby moth]

Hmmm

[stray sinew]

I've just been approved! 🥳

there's a way to have a custom URL for the votes ? I would like be on https://top.gg/bot/wumpus instead of using an ID

[stoic socket]

not https://top.gg/bot/XXXX anymore

[ruby moth]

Sed

[stray sinew]

why ? 😭

[stoic socket]

they depreciated the certified bot programme now

[ashen crown]

Vote not showing fix it pls

[stray sinew]

damn it, it would be so cool, I own https://wumpus.bot then expected to have a similar slug to be easily retrieved :/

[ashen crown]

@long ferry

[ruby moth]

@ashen crown

[ashen crown]

[fervent bronze]

How can I make website preview in top.gg?

[earnest furnace]

@long ferry is there a way to leave teams?

Like these people still havent removed me from access and stuff

Must mean im still in the team

[long ferry]

Let's just keep it like that and not delete it

The team is already aware of these issues

[earnest furnace]

I wont, ik what i did wrong

But isnt there a way myself to leave the team?

[proven condor]

Is there a known issue with adding announcements to bots or is it just me? I've been having issues with it for a while and unsure if its just me or what I'm putting in but I get this error (mobile and desktop, also tried with cleared cache etc. to no avail)

Apologies if it's known/reported I couldn't see it anywhere at least

[cobalt sleet]

Yes

Known issue no ETA

[proven condor]

Thanks for confirming, will await the fix 👍

[kind folio]

It’s been like that since the start of October :( https://github.com/top-gg/issues/issues/816

What is the top priorities rn for the site? It feels like the new interface was rushed on the site and it broke half functionalities

[low ibex]

Where does one report scam links etc from a member from this server?

[mellow ermine]

spam from @sturdy swan

[low ibex]

^

[silver yew]

I got that dm too

@limber knot

[low ibex]

Dicsord

[inland storm]

same thing here, id: 898945900515311706 (@sturdy swan)

[normal nimbus]

nice name choice doe

[unkempt solstice]

898929133449539676

Oh lord there are many

[lucid pond]

@sturdy swan - scam bot

[unkempt solstice]

@tacit zodiac ping worthy, scam bot invasion

[lucid pond]

898929764641935390 this one

[normal nimbus]

there are more than 1 here btw

[tranquil heart]

how long do i wait till my bot be published and can be voted?

[lucid pond]

did they come after everyone or just the verified badge accounts

[fringe kite]

ID 898928145019863081

[vagrant wigeon]

-b 898928145019863081 scam raid

[wild stone]

That user is already banned...

Banned Dicsord#2172 (@sick linden)

[sturdy swan]

Is there any list of discord badges?

[earnest furnace]

Thats why my dms are closed xD

[vagrant wigeon]

-b 898929764641935390 scam raid

[wild stone]

Banned Dicsord#1086 (@modest ice)

Banned Dicsord#1086 (@modest ice)

[earnest furnace]

You can easily Google those :)

[mortal wing]

2 - 3 days or smth

[vagrant wigeon]

-b scam raid 898929764641935390

[wild stone]

Uhm... Could you try again? I didn't get who I need to ban.

Uhm... Could you try again? I didn't get who I need to ban.

[vagrant wigeon]

ohn

[earnest furnace]

Lol

Gg

[mortal wing]

OhN

[vagrant wigeon]

-b 898929764641935390 scam raid

[wild stone]

That user is already banned...

That user is already banned...

[cyan flint]

gg nicole

[earnest furnace]

Bot responds twice

[blazing basin]

Ooh a raid 👀

[earnest furnace]

Nice

[sturdy swan]

With names?

[cyan flint]

yep

[earnest furnace]

You can just Google, discord badges or discord badges info and you'll find it

[earnest furnace]

Rip

Is it a bug in the code?

[odd moat]

Either that or two different hosting servers has the bot's code and running at the same time-

[earnest furnace]

Ooof

[cyan flint]

nah its intentional

[earnest furnace]

I see

[odd moat]

Oh?

[earnest furnace]

Why is that though?

[cyan flint]

we’re replacing luca with watcher shortly

[earnest furnace]

Awwe

Poor luca

[paper quarry]

fuck I did connect on his website

already changed my password

but that's stressing

[mortal wing]

?

[stoic socket]

If you’ve entered your password on ANY scam discord site:

1. Change your password as soon as you can
2. Enable 2FA asap
3. (Optional) change the email on your account as then they can’t login at all

[earnest furnace]

@stoic socket because token?

[stoic socket]

Yep

Changing password resets token but changing email makes it 1000% safer

[earnest furnace]

Yeah true

And it's always for the better to have 2fa on, yet there are programs there they dont need any login. So change anything and the token changes too

[sturdy swan]

I'd you do so, they'll login asap and change it like under few seconds.. yk?

[stoic socket]

Changing password resets token

And changing email prevents any possible brute force attempts as most people just add ! Or a random number to their passwords to make it more secure

[paper quarry]

thanks a lot for the details

[stoic socket]

No problemo

[silent sinew]

Can i see the queue of the bots or no?

[stoic socket]

Nope

It’s not public

[silent sinew]

ok

[torpid sun]

My bot is not coming in search results how can I solve ?

[sturdy swan]

Hello

I added my bot at top.gg and it was approved

But it's not showing up at my profile

[long ferry]

Clear cache

[sturdy swan]

K

Oh it came

lol

Thanks

[torpid sun]

@long ferry

[fathom echo]

Trying to add server and getting a 403 error

added bot, see server, but getting 403 when trying to add:

[long ferry]

Perhaps read the chat

[torpid sun]

Is it top.gg issue ?