support

[mortal wing]

Indeed it is

anything to do with announcements doent work

atm

2 seconds, just go to your top.gg bots profile, then click refresh data

[sturdy swan]

damn thanks a lot

[potent stratus]

Trying to vote for Redditcord and the page reloads and then errors before I can watch the ad to vote

[vestal grove]

ok thanks 😭

[sturdy swan]

do not use safari

thats the fix

[potent stratus]

That worked thanks!

[remote jolt]

i need suport

@somber parcel

@deft python

@cyan flint

[sturdy swan]

then tell what do you need

and stop pinging mods

[remote jolt]

i am unable to register server on top.gg

problem is coming

@sturdy swan

[vivid saffron]

@remote jolt did u add the top.gg bot

[remote jolt]

yes

[vivid saffron]

To the server ur tryna add.

[remote jolt]

yes added

[vivid saffron]

then uh.

[remote jolt]

what to do

[vivid saffron]

I don't know how to help. Ig..

[remote jolt]

this comes

[remote jolt]

bruh

any mod

@vestal grove

[elfin aspen]

Can you stop pinging moderators.

[remote jolt]

bruh i did once now i didn't

[elfin aspen]

try resubmitting your server.

[remote jolt]

i did 5 times

[sturdy swan]

Hey, if i vote for my bot, this happens

[vestal grove]

lol im not a mod x))

[blazing basin]

Translate it

[remote jolt]

why no one help me

cry

[elfin aspen]

Have patience, there must be an issue with the website.

Also are you the owner of the server?

[remote jolt]

@real laurel \

[remote jolt]

yes

[elfin aspen]

Bro, stop pinging mods, I've already told you this once.

[remote jolt]

bro i need help

[blazing basin]

Look at rule 6

[mortal wing]

@remote jolt Its a known issue

[remote jolt]

wdym

[mortal wing]

You can try: using a different browser, clearning you cache etc.

if it doesnt work none can help you till issue is resolved

[remote jolt]

ok

thanks

[wooden vector]

how to add image in bot Long Description?

[mortal wing]

markdown

[wooden vector]

how

<markdown>

?

[elfin aspen]

no

[wooden vector]

how?

[elfin aspen]

https://www.markdownguide.org/basic-syntax

[wooden vector]

ok

[sturdy swan]

Anyone know why my server logo isn't appearing on top.gg?

[wooden vector]

its not working

markdown https://cdn.discordapp.com/attachments/904256188567404565/906465412710031370/utility.PNG

is this correct?

[mortal wing]

?

read it

[wooden vector]

i read it

[remote jolt]

not working

[stoic socket]

What isn’t?

[barren oasis]

@pliant mauve When My Bot Is Approved It Has Been 3 Days

[pliant mauve]

dbl upto

[hidden root]

@barren oasis

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[barren oasis]

Thank you

[pliant mauve]

np

[shut shore]

My server doesn't have an icon

[sturdy swan]

caching issue

[remote jolt]

not working

[sturdy swan]

whats the prob my man

[remote jolt]

@sturdy swan

[sturdy swan]

known issue

[remote jolt]

means

[sturdy swan]

its been added to site issues and it will get fixed soon

[remote jolt]

bro till then we can't add or is there any solution

[sturdy swan]

clear cache and cookies if still didnt worked, use different browser

[misty rivet]

when are some bugs gonna be fixed

[stoic socket]

^

It’s taking months to fix when you legit have full time people working on them

[summer plover]

How do i get my bot approved?

[stoic socket]

Wait for the bot to be reviewed

It’s in queue at the moment if you’ve submitted it

[summer plover]

Oh alr

Thx

[nimble acorn]

i need a reply bot or answering bot to players many questions anyone know any? my bot seems off line

[craggy thistle]

hello, can y'all tell me how to remove creators?

[stoic socket]

https://top.gg

[craggy thistle]

i want to remove the top 3

[nimble acorn]

there offline

[winter walrus]

dbl how2search

[hidden root]

To find a bot that you need, please try searching the main feature you need on our website. You may have to refine your search term, but with just a little effort, you can find the bot you need. If you still haven't found a bot that suits your needs, then try searching Google for it.

[stoic socket]

Then find a new one

[long ferry]

You cant remove them visually, if you wish for these users to not have perms, consider using teams

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[tiny spruce]

dblhelp

[wooden vector]

why did you not aproove my bot !its pending?

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[long ferry]

dblzendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[sturdy swan]

Hi

[coarse yew]

is the teams inviting broken or is it on my end?
i try invite the other devs, no confirmation msg, no anything..
it also doesnt show in Pending Invites so i assume it failed..

[long ferry]

caching related

tell them to clear their cache

[coarse yew]

ah right cool

thanks!

[craggy thistle]

well, can i delete the server from top.gg and then add it again? and if i can what will i lose if i do that

[long ferry]

that wont change it

only option is to remove their perms, not visually from the list

[sturdy swan]

does anyone know why this happends when i submit a product in the auctions tab?

Good day. My bot passed top.gg verification, but it is not displayed in search results. What to do in this case? Looking forward to your answer

[stoic socket]

Known issue

[sturdy swan]

maybe try and get more votes? if there alot of other bots with the same name then maybe you just have to get it to display higher by voting on it

[stoic socket]

It should appear generally within 24 hours

[stoic socket]

Irrelevant

When a bot is accepted, it generally doesn’t appear in search for a while due to a site issue

Votes don’t matter in this instance because no one can see the bot

[sturdy swan]

its just a suggestion calm down admin

[stoic socket]

Not an admin, helping because people need help

I’m just making sure the person knows that it’s an issue which the team know about and will fix

[sturdy swan]

Thanks a lot

[stoic socket]

No problemo

[proven trench]

Hey, i added my bot two days ago and it just disappeared from the projects view. I added today again, same. Bot ID: 831874768461365248. Can someone help me here?

[stoic socket]

Try refreshing

I have same issue sometimes

[proven trench]

oh thx

but no change

[stoic socket]

Odd

[agile prism]

What Can Someone do if he has the Top.gg Token?

[stoic socket]

Reset the token

[proven trench]

but it does not mean, that the bot has been rejected, right?

[stoic socket]

Nope

[proven trench]

thx

[agile prism]

He Can Do Any Thing With It?

Or, What Can he do with it?

[stoic socket]

Only get data from the APi and post server count, so no, nothing bad

[agile prism]

Means Safe?

[stoic socket]

I would still recommend resetting it

[tender arrow]

yes if you dont worry about getting fake server counts

[agile prism]

Thx Mate

[small kettle]

Opera GX for phone, android 11

[tender arrow]

is it the first time?

or you have login previously

[devout pine]

tried adding my discord server to top.gg and got this

[long ferry]

Known issue

[sturdy swan]

Hey i try to promote my server yesterday, now, ive to wait?

[small kettle]

No I just installed Opera GX. I was using Chrome before

[tender arrow]

maybe browser issue then

[mint schooner]

My "Refresh Data" Button is missing. I am logged into my main and it's also not showing on my laptop.

Here, I use Chrome, on my Laptop it's Edge

[sturdy swan]

Browser issue?

[mint schooner]

On 2 browsers?

[random plume]

my bot hasn't been approved but has 4 votes- is it some bug right

[craggy thistle]

alright how do i do that

[long ferry]

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[ornate junco]

@long ferry how tf

[mint schooner]

idk

[small kettle]

But I thought 500 http code is server side issue

[long ferry]

cant reproduce

clear cache and cookies, then try again

[small kettle]

Ok

[long ferry]

known issue

[craggy thistle]

please don't tell me this is still a problem...

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[long ferry]

there's several site issues present, announcements isn't a high priority one

[craggy thistle]

well do auctions still work?

[long ferry]

auctions do work

[craggy thistle]

oh okay then thanks

wait one more thing, what is the benefit of people voting for my server

[long ferry]

rewards to use in auctions and search results, though search is not ordered for some reason atm

[craggy thistle]

i see

thanks

[zealous venture]

???

[long ferry]

you cant invite a bot when it is not approved

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[stoic socket]

wrong server

[agile palm]

Sorry, thought I was in the right one.

I have too many!

[sturdy swan]

How can I add my server?

@pliant mauve

[pliant mauve]

dbl addserver

[hidden root]

How to add your server to Top.gg
1. Clear your cache.
2. Click here to invite the @small lantern bot to your server.
3. Go to https://top.gg/servers/me and click "Edit" on the server.
4. Fill out the information then click "Save".
5. Clear your cache again and refresh your Top.gg profile page. Your server should be published!

💡 If you can't create an invite using the "Create Invite" button, just create a permanent invite on your server then copy and paste the invite code there.

[sturdy swan]

alright

[elfin sphinx]

@pliant mauve Bro my server name was: Parth K Gaming
But now it's Parth Coders
But when I am serching for Parth Coders on top.gg it's not showing and when I am searching for Parth K Gaming the server is showing

[pliant mauve]

known issue

[elfin sphinx]

Fix it fast it's problem for me and my viewers

[steady stag]

How long does it take for a review to show up

Also how do you get vote credits

[pliant mauve]

dbl credits

[hidden root]

Auction Credits

What are they?

• If enough people vote for your bot or server per month, you have the ability to get credits that you can then use for auctions.
• Don’t know what auctions is? See here for how to apply.
• These auction credits can be used to pay for any winning bids you may make
• You CANNOT “withdraw” them for real money

How does the System Work?

• Each month, bot monthly votes reset
• If you get 100 votes on your bot in the month, you can redeem $15 worth of voting credits (can’t redeem till you actually get 101 votes)
• Any vote after 100 will be worth $1 per 1000 votes (or $.001 per 1 vote)

How Can I Redeem Them?

• At the end of the month, you will be eligible to redeem your credits (you redeem them on your bot or server's Votes page on your bot’s dashboard). You will have 30 days to redeem them before they expire.
• After you redeem them, you have 31 days to use them before they expire (so you can technically stack 2 months worth)

**How can I Use them to Pay? **

• When you pay for your winning bid, you have the option to use your credits
• If your winning bid cost is more than the amount of credits you have, make sure to apply the credits first and then pay the rest with the supported payment providers

A more simplified, less detailed version can be found in #580510490074152961 after you get auctions access and any questions can be asked in #auctions-general.

[crystal sierra]

wish me luck for my bot submission

[frigid echo]

m

[opal wagon]

gl

[golden mulch]

How to add owners to my bot dashboard?

[opal wagon]

im new here so idk

[south flame]

How do I get the Server Count of my bot on its Top.gg page?

[proven spade]

Top.gg bot keeps changing name and avatar to DSL and back every minute, and clogs up my member logs like this
https://cdn.discordapp.com/attachments/902336171907113050/906583250712031323/unknown.png

[stoic socket]

Pins

^

[proven spade]

oof

[golden mulch]

How to add owners to my bot dashboard?

[south flame]

anyone?

[cobalt sleet]

Dblapi

[hidden root]

@south flame

This channel is ONLY for the Top.gg API!
This channel is only for: suggestions/help/bugs to do with official API libraries and API docs found at: https://docs.top.gg
Any Off-Topic conversation may get deleted and muted.

If you need help with development about your bot or development in general, feel free to use #development.

[cobalt sleet]

Docs are at the link above

You can ask in #topgg-api for help

[random plume]

my bot has upvotes even if it is not accepted

is there some bug-

[wintry siren]

Hello ! ! Does anyone know how long it takes approximately for a bot to be verified at this time please?

[visual smelt]

Unable to post announcements for a bot?

[mortal wing]

A week

[mortal wing]

Known issue

[thorn rover]

Hey! How can I invite the top.gg bot to my server?

[mortal wing]

https://top.gg/bot/422087909634736160

[thorn rover]

Thank you! Apologies for being thick

[wintry siren]

Thanks

[hot jetty]

Hey, my bot just got reviewed and deleted right after. What's going on? It's not malicious and it works perfectly fine, and complies with all terms of use

[hot jetty]

Hey @stoic socket , that was misunderstood, the point of this bot is to automatically detect messages and reply to them with the replies it learned. It has no specific prefix except for "bar" for "bar help"

[stoic socket]

I didn’t review it so I don’t know what went down - DM @coral reef

[hot jetty]

thanks!

[cloud fog]

How do you accept a top.gg team invite?

[stone juniper]

Your form contained some validation errorsbreh

[stone juniper]

from ur profile in topgg

[remote spear]

Good night!

[cloud fog]

good night

[cloud fog]

I don't see anything

[remote spear]

[stoic socket]

Check for red highlighted input boxes

[remote spear]

Oops this is support channel

[stone juniper]

there isn't any

[stone juniper]

wait

@cloud fog https://top.gg/user/PUTURIDHERE/edit
replace PTURIDHERE with ur id

[stoic socket]

@cloud fog https://top.gg/user/319467558166069248/edit

try that

[cloud fog]

thanks

[sturdy swan]

@sturdy swan Site bug

[vocal shuttle]

Whats the point of redeeming the free vote money I still have 0 joins from my top.gg link

[sturdy swan]

or it just not loaded onto the site yet wait 1-2 hours to see if it works @sturdy swan

[sturdy swan]

just waait for joins and free vote money doe idk maybe give you points to something

for how long @sturdy swan

@steady finch idk how to help about this

[steady finch]

vote money, you mean about top.gg credits?

[sturdy swan]

can you help with the server problem bc idk what to do

[steady finch]

What server problem?

can you give me your server id?

I can access it just fine.

I can vote

Npp

[hoary socket]

@sturdy swan

Scammer found

898338511323811861

[stoic socket]

@steady finch

scam

[steady finch]

ty

[hearty terrace]

What bots have this feature?

[gleaming shore]

aye mods

http://i.michaelwflaherty.com/u/BuJzI6gAwG.png

idk if this is a malicious virus distribution tactic but

[fringe relic]

Yes it is

Talking with my group on it

[blazing basin]

@steady finch

@cyan flint

[stoic socket]

Same person as before

[steady finch]

@gleaming shore id?

[steady finch]

i wanna match the ids first

[stoic socket]

ah

[blazing basin]

only 1 ira

[steady finch]

still wanna check

-b 898338511323811861 game scam

[wild stone]

Banned ira#1337 (@remote tendon)

Banned ira#1337 (@remote tendon)

[south flame]

is this bot like double hosted or smth

[steady finch]

yes it is, but not for long, and pls #general

[south flame]

it's a new feature, all bots are allowed to have it

[ruby moth]

What exactly are Unique Views ?
in Analytics in edit page

[steady finch]

it shows how many unique users visited your server/bot page

[potent rapids]

Hey

Guys will that problem with requesting Access for auctions get fixed this month? I will get 100 votes and dont wanna waste these credits

[gleaming shore]

that’s the one

[slate gate]

I've changed my bot name but it doesn't change it on Top.gg, do I have to wait a few hours?

[south flame]

click Refresh Data

on your bot's page

[slate gate]

thanks

[sturdy swan]

Where I have to invite my bot for test? i'm confused.

[long ferry]

We invite your bot

dbl zendesk how your bot

[hidden root]

Top.gg Support

How to use Top.gg
How your bot gets reviewed

[long ferry]

read that

[sturdy swan]

thanks

[open sierra]

hello

i want help plz

[stoic socket]

this the top.gg api?

[open sierra]

no

is discord.js

[stoic socket]

#development

[open sierra]

thx

[ivory shoal]

Is it allowed that users can only use a few features of my bot, when they voted for it on top.gg?

[long ferry]

As long as thats limited to only like 1-2 commands

dbl zendesk voting

[hidden root]

Top.gg Support

Guidelines
Voting Guidelines

[ivory shoal]

Thank you very much :)

[sturdy swan]

Yea i keep click on submit to submit my bot and it does nothing.

[long ferry]

read pins

[sturdy swan]

Oh ok.

[nova plinth]

is there somewhere i can report a bug with the website? or would that be here

[long ferry]

depends if its known or not

just feel free to tell your bug

[sturdy swan]

i clear browsing data and also cache and it just doesnt submit.

[long ferry]

open inspect element then, network tab, check the response from the request that failed

should be named "entities"

[sturdy swan]

ok.

found it.

[sturdy swan]

what else should i do?

[long ferry]

send what the response says

[ionic burrow]

how long should i wait till my bot gets verified

An ETA

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

you mean the status?

[ionic burrow]

loool good

[long ferry]

the response data

[ionic burrow]

it was 4 weeks some time ago

[nova plinth]

should first ask for clarification i guess: how is the order of the tags on the infinite scrolling layout of the frontpage determined? for example, fortnite is first, then role management, etc.

[long ferry]

actually not sure myself

[sturdy swan]

idk if im blind but i dont see that.

oh wait should i click on entities ?

[long ferry]

click on the request that fails, it should then have these sections

[sturdy swan]

{"message":"Your form contained some validation errors","translationId":"errors.bad-request","formItems":[{"id":"slug","translationId":"errors.validation.string.max","message":"slug length must be less than or equal to 25 characters long"}]}

[long ferry]

what are your tags

[long ferry]

remove them, there's buggy tags that are longer than 25 characters

causing submitting to fail

[sturdy swan]

oh ok

Oh ty it worked.

[potent grove]

Hello, good afternoon, I am trying to configure the invitation that the bot @small lantern creates to add my server to the page, but no matter how hard I try, I cannot change the channel in which it creates the invitation, it always chooses the same one regardless the permissions, how can I create the invitation in the channel that I want?

[long ferry]

create one yourself and use that, you cannot define which channel it should create the permission from

[potent grove]

I really can't do anything?

[long ferry]

except creating your own invite

[potent grove]

Well, not what I expected but thank you anyway.

[near shore]

Hi so I just wanted a test webhook but It doesn't work. I click the test but nothing happened. Can anyone help me?xd

Oh- I found the problem, now Its working. So i dont need help anymore

[golden mulch]

@long ferry

Hey, I have deleted my other discord account and it had access to GearBoat bot on your site and I’m wonder if there is a way you could take my bot off your site.

[jovial otter]

still waiting on bot reviewer application

it's been pretty long

[mint schooner]

Then you haven't been accepted

You won't get a DM on declines

[long ferry]

if you have applied on the previous wave (Winter), then you haven't been accepted

[golden mulch]

Why is my other account showing when I’m on my main account

[long ferry]

Caching

[golden mulch]

Huh

[long ferry]

It's a caching issue

[golden mulch]

How to fix

[tacit gulch]

How long does the review process generally take?No rush, Im just curious

[golden mulch]

1 week

[tacit gulch]

okay thank you

[hidden light]

You will I think

[frigid ember]

What bot command allows me to see my uploaded bots

[stoic socket]

It’s -bots

[stark minnow]

When I try inviting my bot it says error

[mortal wing]

has your bot been approved?

[stark minnow]

Not yet

[mortal wing]

Well thats why

you bot needs to get approved by top.gg, will take around a week

[stark minnow]

So like they said I need it to be in 75 or more servers

Right?

[mortal wing]

thats for discord verification

[stark minnow]

Oh

[mortal wing]

for top.gg verification they need to review your bot

[stark minnow]

So I need to contact them?

Top.gg verify

?

I want to top.gg verify

So that people can actually invite it

[fluid birch]

if you've added your bot to the website it is currently in a queue to get reviewed. You'll get a DM by @hidden root with the result when the bot has been reviewed

[stark minnow]

Ok ty

[hoary socket]

bro this guy

he told me "wow its not a scam my game is on steam" lmfao

imagine steam hosting malware droppers

[pseudo nest]

How do I remove a vote webhook from a server?

nvm

i searched and set it to example.com

[mint escarp]

https://tenor.com/view/when-the-woah-steve-minecraft-bruh-gif-16385781

[sturdy swan]

@mint escarp #memes-and-media this is not the memes channel this is the moderators decent into madness channel

[sturdy swan]

hello, my bot got rejected for a unbanall command, because it could spam the api, but my bot has a 5 sec delay.
i have re applied now, but ill have to wait for so many days again.
can a bot reviewer review my bot now?
bots user id : 750253000638857216

[cobalt sleet]

You'll have to DM the bot reviewer who declined your bot to dispute the decline if you think they declined it incorrectly.

[sturdy swan]

he said this

should i say this:
hey can you please dispute the decline? because my bot doesnt spam the api

[cobalt sleet]

Did you explain what you said above?

[sturdy swan]

i said this

[cobalt sleet]

Well you have to wait then. The decline is valid.

[sturdy swan]

oh

ok

[glass yacht]

Hi can anyone help

[mortal wing]

https://dontasktoask.com/

[sturdy swan]

can anyone ban this guy he's been send server invites to me since ages bro its annoying

ID: 749072777243525160

hes in this server

[cobalt sleet]

Thanks for reporting

[tight sable]

cant i get the old type of topgg?

cause the new one sucks

[glass yacht]

I have listed my server

It is not showing emotes and bots

Pls help

[mortal wing]

known issue atm

[copper prism]

i've noticed an issue on the page of my bot, the bot's icon is not displaying since the last time i've updated it should i report this through email?

[mortal wing]

Go to your bots page, then click the refresh data button

[copper prism]

simpler than what i thought, thank you!

[mortal wing]

No problem!

[steel parrot]

is it possible to add bot owners

wanna change this basically

[white plover]

Teams

[steel parrot]

i transferred the bot to a team but im not sure if it worked

cuz nothing has changed

[white plover]

Same with me

[steel parrot]

oof

[fresh stag]

@cobalt sleet Hello, I am the creator of the bot that declined for emojis and gifs, I already removed most of them and I don't know what would follow

I add it again or how?

ok

[sturdy swan]

no

its impossible

[cobalt sleet]

DM me the bot ID please

[gentle trout]

So I can't find the support server for soccer guru, it used to be there but now I can't find it. Was it removed?

[cobalt sleet]

dblwrongserver

[hidden root]

Hey! We think you have our server mistaken. We do not provide support, help, or advice for any bot. You need to click on the "Discord" button on the bot's page of the bot you need support for, not the "Join Discord" button at the top of our website. If there isn't a button that says "Discord" or nothing else mentioned about a support server, the server invite is invalid or you were banned from the bot's support server, then we can't help you. Sorry :(

[white plover]

Will teams transfer show all team members as creator
I want to add second creator to my bot

[vernal pike]

Hello it shows that I have redeemed the voting credits but I haven't got those and also where are these 17$?

@hidden root

[gentle trout]

?

[cobalt sleet]

dblauctions

[hidden root]

@vernal pike

What are auctions? Click here to find out and click here to apply for access.

[cobalt sleet]

They're added to your auctions account

[hasty raft]

i am facing a problem

[cobalt sleet]

Teams haven't been fixed yet. The dev team is working on them at the moment and they should be coming soon.

[hasty raft]

this^^

[white plover]

Ok thanks

[vernal pike]

U see this)

Whay does that mean?

[hasty raft]

please help

[cobalt sleet]

You've already applied for auctions

[hasty raft]

@staff how may i overcome this error?

[vernal pike]

Oki

[wooden vector]

why i cant use the commands?

[dusk atlas]

sa

[winter walrus]

Commands of?

[wooden vector]

-botinfo cmd

[wild stone]

Please include a bot mention or ID

Please include a bot mention or ID

[wooden vector]

oh

-botinfo 904590276067196928

[winter walrus]

Luca is broken. You can try it in #commands if u want tho

[echo whale]

Why I can't announce?

[barren oasis]

Reload browser

[echo whale]

I did but same problem

[sturdy swan]

known issue

[barren oasis]

a new browser browser

[echo whale]

Ok let see

[echo whale]

not working

[winter walrus]

It's a known issue

[barren oasis]

Hmm

[atomic turtle]

any updates or insight on when or how to fix it

[winter walrus]

No eta

[atomic turtle]

aha so its on standby

fair

[echo whale]

:(

[echo whale]

What to do then

[winter walrus]

Just wait for it to be fixed, and check #site-status for any updates

[stark minnow]

What is vote credits and how do I get them?

?

[light ermine]

how to see my bot status

if its rejected/approved/on hold

[echo whale]

k

[echo whale]

if it is rejected it will appear in #mod-logs

and if accepted a dm will come from watcher bot and you will get a bot developer role

[light ermine]

ok

what bot u have?

[echo whale]

Music bot

[light ermine]

name

i also have music bot

[echo whale]

promoting bot is not allowed in this server so sorry

[light ermine]

dm me then

im cureus

curious

aaaa

[echo whale]

no promoting so sorry dude

:(

[light ermine]

LOL

its not promoting

im seriusly asking

[echo whale]

ok then

[desert hull]

it's not accepting jpg or png files

[mortal wing]

https://cdn.discordapp.com/attachments/714045415707770900/902868240663990292/ezgif.com-gif-maker_2.gif

[slim siren]

hello, so uh i need help with deleting my server from top.gg, i type the name of the server i want to delete but it just doesn’t do anything, here’s a video of me trying to delete it

[sturdy swan]

probably a known issue

[stone grove]

Am I allowed to add in the box "invite link" for the bot a link to the Docs?
Because there are some steps to follow until inviting the bot

[sleek jetty]

I accidentally make bid

How to del it

[brave stirrup]

@cobalt sleet

u declined my bot for sponsers but its not me promoting it

[cobalt sleet]

You can't promote other bots on your top.gg bot page.

[sturdy swan]

[brave stirrup]

second time getting declined going to resubmit now 😕

[cobalt sleet]

If you weren't familiar with the guidelines I suggest you read through them before applying as there may be another reason for a decline in the future if it doesn't adhere to them. https://support.top.gg/hc/en-us/articles/360059360894-Bot-Guidelines.

[sturdy swan]

😐

hiya

I'm a bit confused about my listing on top.gg

it was locked by Laurel a while ago, and continues to appear locked each day

but, people can still access the listing and I'm seeing people join the server with it's invite

[cobalt sleet]

What's the server ID?

[sturdy swan]

888766392197853204

it's a nsfw server, but i don't know why mine is locked compared to other nsfw sites on top.gg

there are plenty :S

[brave stirrup]

ok np but besides that how is the bot itself?

[sturdy swan]

if taking the egg plant and sweat emoji's out of the name is all I need to do, I can do that. I'm not that attached to them

[cobalt sleet]

Your server page must not contain any mentions of NSFW. Any servers breaking that rule are against out guidelines.

[cobalt sleet]

I didn't test it because the page was declinable.

[brave stirrup]

lol thats sad k we will meet again....

[cobalt sleet]

Hopefully not in decline DMs

[brave stirrup]

lol hope so...is there anyway to get my pages long desc back it took me long to do that

[sturdy swan]

but, you have NSFW tags

so, are NSFW servers allowed? Just, not mentioned in the server listing?

Very confusing

[cobalt sleet]

dbl zendesk guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines
Server Guidelines
Review Guidelines
Voting Guidelines

[cobalt sleet]

You can see our server guidelines above.

[sturdy swan]

I love how that's allowed lol

Sure. I'll just remove my listing

vague replies are not really my jam

👋

[cobalt sleet]

Also feel free to click "report" on any servers you think are breaking the guidelines.

[brave stirrup]

@cobalt sleet

[sturdy swan]

@cobalt sleet your report feature is counterintuitive

forcing someone to provide more information is surely going to get them to drop the report

like i'm about to, because cbf

what more information do you need other than a penis being in the name?

literally

[stoic socket]

Just write more details about it

It’s to stop false reports and reports with no detail/explanation

[cobalt sleet]

You need to explain what content on the server page breaks our guidelines.

[sturdy swan]

So it's the onus of random users to decide whether the pages are breaking guidelines

not top.gg staff

got it

that's probs why mine is inexplicable

[cobalt sleet]

We don't review servers that are added to our site. There's only a review process for bots. We do moderate user-submitted servers though but we also rely on user reports to help us moderate the large amount of servers listed already on our site.

[untold cape]

my iframes are very short on your new site design, is there anyway to change their height?

[stoic socket]

You can add height on an iframe tag

add height=“500” for example and play around with the number

[digital egret]

hey everyone. My bot got recently approved and I was wondering why it doesn't show up in the search results. Do you know if it has to do with the latest announcement in #site-status? Thanks in advance!

[mortal wing]

Give it 24 to 48h

[digital egret]

alrighty, thank you! 👍 😄

[sturdy swan]

Hi

I want to know how i make people vote my bot in top.gg

[blissful monolith]

Telling them to vote it..?

[mortal wing]

have a good bot

[sturdy swan]

I hadn't shared it in top.gg

I want to know how?

[stoic socket]

https://top.gg/bot/new

[tepid prism]

what's this

[stoic socket]

The server count

For that bot

https://docs.top.gg if you want to do that

[tepid prism]

oh

thanks

[sacred roost]

Can't seem to get my Server's Profile Image to change on the site. We changed it around a week ago. Any suggestions?

[little token]

e

[desert estuary]

I cant add my server?

[little token]

I can't add the top.gg bot to my server

[stoic socket]

https://top.gg/servers/invite

[little token]

oh thx

[silent sinew]

It says if i want to dispute your decline contact odin, But he is not accepting friends request xD

[crimson timber]

is the server issus fixed yet

?

ive been waiting for a while now lol

[light ermine]

my bot is approved but i cant find it in search results

why?

[crimson timber]

maybe check ur profile or smt?

[silent sinew]

He has the verified badge?

)

[light ermine]

i can find it in profile but not it in search results

[light ermine]

dosent matters

[silent sinew]

Lol

[light ermine]

its new how will it have have verified badge?

[long ferry]

dbldms

[hidden root]

@silent sinew

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[winter walrus]

dbl dms

[hidden root]

@silent sinew

Almost every staff member has direct messages enabled. If you can't message one of the staff members, it may be an issue on your end. Please make sure you have direct messages enabled by checking your privacy settings in
Settings > Privacy & Safety > Allow direct messages from server members
as well as right-clicking on
Top.gg > Privacy Settings > Allow direct messages from server members.

If you're still not able to send a staff member a direct message despite having these settings enabled, feel free to ping them in this server!

[winter walrus]

Oops

[long ferry]

Vision

too slow

[silent sinew]

K

And who is odin

On this sever?))

Server*

[winter walrus]

@cyan palm

[silent sinew]

Thx

If my bot was denied only for one command, But rest of the commands work 100% and requires only required permissions, if i fix that command, i need to reapply?)

[sturdy swan]

I Am Disspaointed By So Much Problems By top.gg's new website.
1-My server's name didnt updated + pfp +count (now solved i deleted my whole listing and remade)
2- then during new add server the bot wasnt able to be added after some 30 trials and tweaks
3- it got added but now my server isnt showing in search lists if we search name it shows there is 1 server with that name but no listing gets showed why??

[long ferry]

dblissues

[hidden root]

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[light ermine]

how much time does the bot takes to come in search results?

[long ferry]

see above

[light ermine]

ok

[near vigil]

How can i get the top.gg token?

[long ferry]

read pins in #topgg-api

[stoic socket]

its outdated

[light ermine]

mhm???

[stoic socket]

known issue

[marble gate]

Hi. I recently got accepted for top.gg. I was wondering if you needed to do anything after acceptance or if it will just do it all automatically

[stoic socket]

#general

[light ermine]

is there something like if there are 2 bots of same name then my bot wont show up in search results?

lel

[molten scroll]

Just go there

[near vigil]

How i add a second owner to my bot?

@long ferry

[long ferry]

you cant

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[long ferry]

consider using teams instead

[near vigil]

@long ferry like the creators section on rythm bot page on top.gg

[long ferry]

Yeah you cant

[craggy locust]

so i deauthorized top.gg from discord, authorized again, now my profile picture is correct in my account tab, but still the "F" is everywhere else
https://link.fluqzy.eu/Bkff0
https://link.fluqzy.eu/f651Z
https://link.fluqzy.eu/yARKK

[long ferry]

thats caching related, will update in a few hours or so

shouldn't affect anything

[craggy locust]

yep, but in icognito it does not do that, so its your caching over cloudflare or what you use?

[near vigil]

i have created a team but it doesn't appear on my team section

@long ferry

i can't logout on top.gg why?

[light ermine]

how to change the name of my discord bot in top.gg

[sturdy swan]

You must change that in discord developer portal

[stoic socket]

https://discord.com/developers/applications

Change there

[light ermine]

ok

[near vigil]

i can't transfer my bot to a team, why?

[light ermine]

top.gg is facing issues these days

[near vigil]

ok

[copper shale]

My bot got accepted but not showing up on top.gg

[sturdy swan]

How long more or less do auction access requests take to be reviewed?

[long ferry]

dblissues

[hidden root]

@copper shale

Top.gg is currently facing multiple site issues that may cause your experience to not be great. The Development Team is actively working on these issues to try to fix them. There is NO ETA (estimated time) for when these issues are fixed.

Please refer to the message in #support labeled [Current Site Issues](#support message) to stay up to date on which of these issues are fixed and/or if the issue you're encountering is already known.

Please note: The linked message above may not be updated accurately, the team is already working on ways to reliably notify you about ongoing site issues. If you're unaware of a certain issue being already known by us, feel free to inform us and we'll inform you accordingly.

[long ferry]

there's no eta for auction requests

[copper shale]

Oh, thanks

[sturdy swan]

oofies okies ty ❤️

Hello

I meed help

[long ferry]

ask away

[sturdy swan]

https://meme.jiroawesome.ga/do

I have my own bot and I would like to change the staff members would I need to remove it or can I change them

start

`start

'start

[mint schooner]

bro tf u doin

[long ferry]

you cannot remove other creators, consider using teams to revoke their permissions

dblteam

[hidden root]

How do I create a team?

1. Log into top.gg
2. Go to your profile
3. Click the Plus button to create a new team
4. Fill out all the details about your newly created Team (Icon, Team-Name, Description)
5. Click "Submit" once you're done!

[sturdy swan]

How to make yt api safe search so no nsfw content

I can not see my team

[sharp heart]

How do you accept a team invite, I was sent one but cant find where to accept it

[long ferry]

Most search providers offer you a certain option to only return safe content or has certain attributes on results that mark them as nsfw or not

Refer to the corresponding documentation of the API you're using

[sturdy swan]

Does teams need to be approved as I can not find my team I can only access it if i HAVE THE LINK

[long ferry]

Yeah thats a caching related issue

[sturdy swan]

Your bot @Ripxtar Music was declined by reviewer Woo.

Reason: Your bot has a command (>play) that sends NSFW content in a non-nsfw channel. Please lock this command to only NSFW channels. If your command uses an API or searches the web please use features such as safe search to filter the content if you wish to have it available in non-nsfw channels.
If you would like to dispute your decline, please DM Woo.

[long ferry]

that it doesn't show on your profile

[sturdy swan]

Your bot @Ripxtar Music was declined by reviewer Woo.

Reason: Your bot has a command (>play) that sends NSFW content in a non-nsfw channel. Please lock this command to only NSFW channels. If your command uses an API or searches the web please use features such as safe search to filter the content if you wish to have it available in non-nsfw channels.
If you would like to dispute your decline, please DM Woo.

[long ferry]

Yup contact the reviewer if you have any concerns regarding that decline, contact @zinc oracle

[sturdy swan]

Please can someone help me fix my team or can you not find them without the link

@long ferry my bot is not added in top.gg website

[long ferry]

your bot needs to be approved first

dblupt

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[sturdy swan]

when will it be approved

[sturdy swan]

Your bot @PandaPro was declined by reviewer squish.

Reason: Your bot has a feature/command (]hack) that spams or abuses Discord's API. This causes your bot to get rate-limited and can be considered Discord API Abuse. Please fix the issue and re-apply. (The 10 second countdown is resulting in a lot of actions that get the bot ratelimited)
If you would like to dispute your decline, please DM squish.

[golden mulch]

Like a week

[sturdy swan]

how do we know that it is approved @golden mulch @long ferry

Min time for the message to be edited ?

[long ferry]

contact the reviewer if you have questions about that decline, in your case @sturdy swan

[sturdy swan]

Ok

[long ferry]

dblnotified

[hidden root]

@sturdy swan

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

Please can someone help me fix my team or can you not find them without the link @long ferry

[sturdy swan]

thnku ;)

[long ferry]

Again its a caching issue, give it a bit and it will eventually show up on your profile

[sturdy swan]

ok

[gaunt frost]

Morning fine individuals - I had a quick question regarding my bot's page: https://top.gg/bot/820476860328706048

As of a month ago, the icon for my bot was changed on the discord developer portal and it appears that the icon has vanished from the site. Would this happen to be regarding the caching issue the site has had lately?

Is there something that could be done on my end?

[misty sparrow]

The refresh data button

Click it

[gaunt frost]

Ah perfect, thank you!

[misty sparrow]

Np

[sturdy swan]

Min after how long the message is to be edited ?

[long ferry]

what edited?

[short sapphire]

Bug?

İnprivate

[long ferry]

caching

[gaunt frost]

...I happen to have another question when anyone's free - trying to apply my bot for the top.gg auctions, but it doesn't look like it appears the select dropdown is disabled with "select a product" being the only option in the html XP

Is there other criteria that needs to be met for the bot to be advertised? The bot itself doesn't have any votes yet.

[little wasp]

Hey so my bots prefix is k but there is a space after k how do I let top.gg know on there site that there has to be a space after k?

[long ferry]

you could include some command examples in your description

though we would also test k help instead of khelp

[long ferry]

contact the reviewer then

@orchid axle

[little wasp]

I have

[long ferry]

they can help you then, wait for their response

[little wasp]

Because I’m wondering how dank explained his prefix is pls with a space after

[mortal wing]

pls [command]

or pls[command]

you could input that

or smth

[little wasp]

But on top.gg it just says pls

[mortal wing]

well eh

[long ferry]

Yeah reviewers are also supposed to test k help

unless they can 100% tell it is k without a space

[little wasp]

Well I have checked my console and the help command ran successfully

[long ferry]

Yeah the reviewer seems to have tested khelp instead of k help

they should also test k help if it doesn't say how it is supposed to be used 100%

[last wolf]

is it supposed to be weird that dsl bot is in a server but in the website it says bot isnt

[little wasp]

Better?

[long ferry]

Yeah, though you'd be allowed to get priority re-reviewed

though just resubmit, queue is like 10 minutes rn lol

[little wasp]

How do I do that?

[brave stirrup]

@cobalt sleet we meet again....

my 4th time getting declined

[cobalt sleet]

Well I did recommend you read the bot guidelines last time...

[brave stirrup]

its not that bad

so u cant use emoji's at all if thats what u guys are saying

bcz most bots on ur pages use alot of emojis

[cobalt sleet]

You can. Your bot posts a seizure-inducing GIF in the help command.

[brave stirrup]

take Carl bot for example Rythm all those bots use emojis

[cobalt sleet]

Not seizure emojis

[brave stirrup]

so no GIF's

[little wasp]

Meaning high flashing lights moving

[cobalt sleet]

https://www.epilepsy.org.uk/info/photosensitive-epilepsy/web-design

[little wasp]

Seizure inducing means bright flashing lights

[marsh grove]

Why cant I see this

[mortal wing]

regenerate it

[brave stirrup]

anyway did u get to test out the bot this time? or u just saw emojis and declined lol

[marsh grove]

didnt have any effect

[mortal wing]

well it included that emoji so thats already something that you should have

shouldnt*

[cobalt sleet]

Stopped reviewing when I saw the seizure GIF. We usually stop reviewing as soon as we see a decline reason for the sake of everyone else in the queue.

[marsh grove]

nvm it did now took a while

[mortal wing]

ah

[brave stirrup]

oh i see k going to reapply

[cobalt sleet]

It's up to you to make sure your bot meets our guidelines

dbl zendesk bot guidelines

[hidden root]

Top.gg Support

Guidelines
Bot Guidelines

[marsh grove]

yea , I submitted the bot today and didnt expect it to get verified so soon , my previous bot took more than a month . How is the queue so fast today?

[little wasp]

Verified?

Already??

[marsh grove]

meaning submitted

on top.gg ofc

yea , not discord verification tho

[little wasp]

Like with the check mark

Next to bot

😑

[cobalt sleet]

dbl verifybot

[hidden root]

@little wasp

Hi! It seems like you are looking for information on how to get your bot verified.

Once your bot reaches 75 servers or more, you are eligible for bot verification. Since October 7, 2020, bots that reach 100 servers will not be able to be invited to any more servers. You verify your bot on your bot's application page, under the "Bot" section in the sidebar.

If you need more information, check out this article written by Discord about The Future of Bots on Discord and you can ask questions in the Discord Developer Server.

Please note:

• We cannot provide support on how to get your bot verified.
• We are not affiliated with discord's bot verification system.
• Getting your bot verified on top.gg (approved through our queue), does not mean you will also get verified by discord. Top.gg's queue has no correlation to discord's verification system whatsoever.

[little wasp]

However once approved on top.gg it will be able to be seen

[barren oasis]

@long ferry Odin I Applied My Bot Rejected by resizing my bot did not shut down in any way in 2 fill time with a cut over I passed the test Could you please repeat

[long ferry]

Your bot stopped responding during testing

resubmit and wait again

[wary juniper]

why it do this

[hoary barn]

so like everytime i try to vote for a bot it gives me an ad but the ad crashes and restarts

[long ferry]

well what are you accessing

[long ferry]

use a different browser than safari

[wary juniper]

Trying to add server

[hoary barn]

ohh ok tysmm

[long ferry]

known issue

[knotty valve]

how to add our server on top.gg?

its showing 403 forbidden to me

[restive pond]

Where can i find my dbl token?

[long ferry]

#topgg-api

[restive pond]

thank you bro

[knotty valve]

@long ferry help plz

[long ferry]

Known issue

[knotty valve]

how to add our server on top.gg? how to add our server on top.gg?

[knotty valve]

so what to do?

[long ferry]

Wait until it is fixed

[knotty valve]

like wdym?

[long ferry]

It is a known issue that needs to be fixed

Just wait until it is fixed

[fresh stag]

haha again rejected my bot because they rebooted host F

[dire storm]

Hi

[little wasp]

@cobalt sleet

[dire storm]

Hi my bot was refused because there is no functional help command I have been told. My there is a help command activated on the site panel. It is specified on the message On GuildCreate

sorry for my english i use google translate x)

[brave stirrup]

@cobalt sleet submitted again hope we meet soon....again......lol.....

[sturdy swan]

👀

[brave stirrup]

@cobalt sleet if it was u the approved my bot thx so much

[cobalt sleet]

You're welcome

Is queue really 10 minutes now? 👀

[brave stirrup]

yes lol it was fast

[boreal meteor]

Our server now has no avatar now, is there a way to fix this since theres no upload avatar option?

[brave stirrup]

my last submission tok 3 weeks

[sturdy swan]

how long has I been an approve my bot?

[dire storm]

Hi mac possible to look at my message just above please

[cobalt sleet]

You need to contact @quasi yoke who reviewed your bot

[dire storm]

Ah ok sorry

[remote jolt]

can u help me

[cobalt sleet]

You'll need to say what your problem is

[remote jolt]

while registering

[remote jolt]

trying from 2-3 days then this comes

[fresh stag]

the host where my bot is is down 😦

[final lagoon]

Hi, I am new to this. But how do I get my bot up on top.gg?

Edit: Nvm, I figured it out.

[remote jolt]

@cobalt sleet

[dire storm]

Hello, I no longer have access to my bot page do you know why? (error: 404
Whoops! We are unable to find the page you are looking for.

Don't worry, we'll take you home. )

[cobalt sleet]

It was deleted because it was declined

You need to re-apply

[dire storm]

ok I have to redo everything .. Because nothing was wrong in my bot just the person was not go to the panel: /

[cobalt sleet]

I told you to DM your bot reviewer to explain to them, but you'll still need to re-apply.

[quasi yoke]

i told them that

[dire storm]

Yes, I had it mp, I will do it again sorry to disturb you ahah it will just be necessary to think about going on the panel this time .. It was to specify my in French and that is perhaps why it does not. had not seen. It does not matter

[boreal meteor]

Hi.

1. our server has lost any avatar. Theres no upload avatar function in the edit area, so how long does it take to fetch a new one? Will it fetch a new one?
2. Other than reporting a zero star review can we do anything about them? We've been waiting on a response for this for about a week and still havent received a reply and its dropped us about .5 stars.

[stoic socket]

1 - Try refreshing the page - I can see the Icon fine.
2 - Reviews are only deleted if they break the review guidelines. You can see them at https://articles.dbl.tf/rguidelines

[boreal meteor]

So were just stuck with reviews that are 0 stars?

How is that even possible to do on a 1 to 5 star system?

I've also refreshed the page multiple times, and have tried multiple browsers. I've had other users of the server try and it does not show. It also does not show when you vote on the check out other servers with the tag picture.

[stoic socket]

Ah i can see those reviews, one has no stars or message at all. @long ferry is this a known issue?

[boreal meteor]

Exactly. The second 0 star is a user that has never been in the server.

That is an outdated icon (And one I cant see at all). Weve updated the icon. Never mind that the user count has not updated in weeks as well.

[fallen slate]

How to delete my bot in your website ?

please ping me ^^

and can you reset my username please

[cobalt sleet]

Go to your bot page and add /delete to the end of the url

[fallen slate]

Error 404

[cobalt sleet]

Your username is hoisting

[cobalt sleet]

Then your page is probably deleted already

What's the bot id?

[fallen slate]

485091904699236362

[cobalt sleet]

Are you logged in?

[fallen slate]

yes

[cobalt sleet]

-bots 264867653271814144

[wild stone]

.-Jordan-.#1105

Bots

@drowsy shadow

.-Jordan-.#1105

Bots

@drowsy shadow

[fallen slate]

[cobalt sleet]

https://top.gg/bot/485091904699236362/delete

[fallen slate]

done ^^

but it still appears on my profile...

[vestal grove]

try to refresh...?

[cobalt sleet]

Clear your cache

[fallen slate]

it does not change anything

I'll try another way

[cobalt sleet]

It's your browser cache

Dbl cacheclear

[hidden root]

In order to clear your cache for the site, press CTRL+F5.
If this does not work, try one of these resources below:

Instructions on Microsoft Edge
Instructions on Google Chrome
Instructions on Mozilla Firefox
Instructions on Safari
Instructions on Opera
Instructions on Brave

[fallen slate]

That was cache from my router, thanks

-bots 264867653271814144

[wild stone]

This user has no bots

This user has no bots

[fallen slate]

nice

[versed tulip]

-bots 880143303364980767

[cobalt sleet]

#commands please

[versed tulip]

ok sorry

The thing is, I'm a top.gg user and I want help for a somewhat undesirable and annoying situation.
I changed the name of my bot recently. but in the responses to reviews that I always reply to users, the name cannot be edited
can you delete the responses I gave to reviews or even the reviews themselves? pls

[sturdy swan]

is there a way to enter the verification center discord or is it for reviewers and bot testers only

?

[cobalt sleet]

Our vc is private

[sturdy swan]

oh its a vc.. my bad

[cobalt sleet]

Verification center

[sturdy swan]

Thank you for the help!, though!

[versed tulip]

@cobalt sleet pls

[cobalt sleet]

You can report reviews that break our guidelines

Dbl zendesk review guidelines

[hidden root]

Top.gg Support

Guidelines
Review Guidelines

[cobalt sleet]

Otherwise they'll stay up

[versed tulip]

can you delete that

[cobalt sleet]

No

[versed tulip]

the old name of the bot...

ok...

[cobalt sleet]

That's not against our guidelines

[versed tulip]

can at least remove the flag? this will be weird xD

[indigo laurel]

I can't add my bot can you help me

[sturdy swan]

hi can u change my nickname into AThul ?

[indigo laurel]

. pls

[sturdy swan]

which problem ?

[indigo laurel]

not added when i click add

[sturdy swan]

whats the error ?

[indigo laurel]

I wish I knew

[sturdy swan]

breh

[indigo laurel]

unfortunately it doesn't add when i click

[clever rivet]

Hi it still says we have 116 members and has for a while now and I don’t know why

Even though we have 150

[indigo laurel]

pls help

I can't add my bot can you help me

[indigo laurel]

pls help

[sturdy swan]

it will show the error

or give me the screenshot

[indigo laurel]

nothing happens dude, i press it, nothing happens

@sturdy swan Shall I call and open the screen?

[sturdy swan]

hmm

ping a mod

they will help u

@cobalt sleet for #mod-logs message did you add any addresses to the whitelist first?

is it allowed to do something like if they vote for bot they get 6h of premium of bot or something?

[indigo laurel]

@cobalt sleet dude i can't add my bot can you help top gg please

[clever rivet]

You’re not supposed to ping them

[sturdy swan]

Oh sorry what is the proper workflow?

[clever rivet]

Just wait

[sturdy swan]

Like resubmit and wait?

[clever rivet]

You said this… just wait for a response

[indigo laurel]

dude i can't add my bot can you help top gg please

[sturdy swan]

Oh right but you were saying not to ping them

[broken mango]

After what time bot tests are not done

[indigo laurel]

dude i can't add my bot can you help top gg please

[sturdy swan]

Does it say it’s not public?

[indigo laurel]

no dude, nothing happens when i click it

[sturdy swan]

Click what?

[indigo laurel]

or not added

[stoic socket]

the ad has gone poof

i have no adblock or anything

[earnest furnace]

So i have an list full with servers im not a part from anymore, how do i remove them?

[stoic socket]

you mean on discord?

[earnest furnace]

no on top.gg

at the profile section

Its been almost 3 months since i left

Yet these servers are still on it

[boreal meteor]

Can I please get an actual mod to take a look at this?

[cobalt sleet]

Please DM me the url

[sturdy swan]

What's the Terms to get role (BOT DEVLOPER)

[stoic socket]

Have a bot on Top.gg

It has to be approved before you get the role

[sturdy swan]

Ok when it approved i'll mention

[long ferry]

dblnotified

[hidden root]

If your bot is approved:
You'll get a DM from @hidden root and you'll be assigned the <@&265125253443878912> role here.

If your bot is declined:
You'll get a DM from @hidden root and you'll also get a ping in #mod-logs.

💡 Please make sure you have your DMs activated for this server.

[sturdy swan]

How much time it takes usually?@long ferry

[long ferry]

dblupto

[hidden root]

The average up-to-date approval times are stated [here](#support message).

This does not mean it will take the same amount of time someone else's bot took to be reviewed and does not mean your bot is guaranteed to be reviewed within that time frame.

There is no exact time for how long bot approval will take.

There is a queue and you're not first, nor are you last.

Read more about our reviewal process here.

[cobalt sleet]

Yikes please don't post flashy emotes like that. They can cause seizures. @sturdy swan

[sacred roost]

Think this got buried. Anyone have any suggestions?

[long ferry]

Thats a known issue right now

[sacred roost]

Oh I see, thank you

[empty phoenix]

How come new reviews get deleted on top gg?

[sturdy swan]

excuse me

@cobalt sleet ok sorry

[long ferry]

caching related

[empty phoenix]

Anyway around this?

[long ferry]

nope, waiting until caching picks up

[empty phoenix]

Okay thanks 🙏🏾

[earnest furnace]

@long ferry Can u tell me how i can rid off the servers on my profile, like im not in those anymore and theyre still on my profile

[sharp ember]

so the bot verification, if im reading this correctly will just happen automatically once the my bot is first in the queue or do i gotta submit it somewhere

[scarlet kernel]

what is the difference
once or every 12 hours

[long ferry]

once: reminded only the next time
every 12 hours: reminded every time you can vote again until you say stop

[cobalt sleet]

Dbl auctions @green surge

[hidden root]

@green surge

What are auctions? Click here to find out and click here to apply for access.

[cobalt sleet]

Use the server instead of my DMs please

[sharp ember]

yo mac

[sharp ember]

11

[fossil current]

Hello someone tells me why when I try to add my bot it tells me that it has failed?

[green surge]

@cobalt sleet

[cobalt sleet]

Pick "other product"

It doesn't matter

Your bot will appear when you get approved for auctions

[sturdy swan]

How does one become a reviewer of bots?

[sharp ember]

oh so bots are an automatic process?

[green surge]

@cobalt sleet

[dire storm]

Hello, I have just understood why my bot is refused: / Given that the bot works via a bdd it is mandatory for the guest via our site otherwise it is not functional: / and given that the two testers who are on invited our bot we did not do anything did not work on their side: /

[long ferry]

as I have already described in your dms, we invite bots through our site without any additional permissions. If your bot requires external inviting from your site aswell (excluding extra permissions), mention it on your bot page